Client Liaison - Interfirm Operations
Liaison Job 31 miles from Dallas
We're seeking a Client Liaison - Interfirm Operations to serve as the single, unified point-of-contact for clients whose matters involve both our consulting firm and affiliated law firm. This person will manage the flow of communication, deadlines, and client updates across both entities-ensuring that nothing falls through the cracks and that the client experience remains proactive, seamless, and clear.
A liaison, by definition, is someone who facilitates communication and coordination between distinct groups. In this role, the liaison keeps both internal teams and clients aligned at every step-from valuation analysis to litigation-so we can deliver exceptional outcomes without internal bottlenecks or fragmented communication.
Key Responsibilities
• Serve as the primary communication channel for clients on interfirm matters.
• Coordinate with internal teams (Valuation, Legal, Administration) to deliver consistent and proactive updates to clients.
• Track and manage client-related deadlines, deliverables, and follow-ups across both firms.
• Maintain meticulous records of client communications and documents.
• Ensure that all requests (ex. documents, availability, approvals) are streamlined and not duplicated across firms.
• Anticipate client needs and follow up proactively to maintain momentum on open matters.
• Relay information between both firms in a timely, clear, and organized manner.
Qualifications
• Exceptional written and verbal communication skills.
• Strong organizational abilities with attention to detail and follow-through.
• Ability to track multiple projects and deadlines without letting tasks slip.
• Basic proficiency with Microsoft Excel and general comfort with numbers.
• Prior experience in real estate, legal, or professional services is a plus, but not required.
• Calm under pressure, with a natural instinct to "own the outcome" and stay ahead of client expectations.
About Us
We are a boutique property tax consulting firm with a relentless focus on delivering maximum tax savings through deep expertise, strategic litigation, and unwavering client service. We work in close coordination with our affiliated law firm to represent some of the most sophisticated owners of commercial real estate in Texas.
What We Offer
• A collaborative, high-performing team that values clarity and results.
• A role with real impact on client relationships and firm performance.
• Ongoing learning and growth within both property tax consulting and legal service environments.
• Competitive compensation and benefits tailored to experience.
• A company with extremely high growth expectations.
Coordinator For Mission & Outreach
Liaison Job In Dallas, TX
ROLE: Coordinator for Mission & Outreach
DEPARTMENT: Mission & Outreach
REPORTS TO: Associate for Mission & Outreach
WORK HOURS: Full-time including some weekends and some travel
WHOM WE SEEK
We are seeking an energetic, self-starting individual to join Saint Michael and All Angels (SMAA) as the Coordinator for Mission & Outreach. The ideal candidate will be professional, organized, friendly, collaborative, and helpful. This position requires someone who can multi-task and manage a wide array of projects with poise and grace. The Coordinator is responsible for developing and coordinating mission and outreach projects with local community service organizations, and responsible for matching existing SMAA groups and individual parishioners with those projects. The Coordinator serves as the point of contact for the Mission & Outreach department, and must demonstrate excellent customer service skills with colleagues, parishioners, and external partners.
DUTIES AND RESPONSIBILITIES
• Coordinate volunteer recruitment, registration, training, tracking, communications, and reports
• Coordinate project proposals and processes
• Coordinate communications with community partners, liaisons, and SMAA groups
• Work with the Associate for Mission & Outreach to coordinate logistics of department projects
• Manage multiple concurrent specified Mission & Outreach projects
• Attend monthly Mission & Outreach Committee meetings
WE EXPECT THE COORDINATOR FOR MISSION & OUTREACH WILL:
• Embrace SMAA's core focus to build Christian disciples for a transformed community
• Embrace SMAA's core values: Collaborative, Loyal, Effective, Kind, and Growth-Oriented
• Be a dependable, energetic achiever who holds herself/himself to high standards of job performance, spiritual engagement, and ethical behavior
• Be an effective verbal and written communicator with excellent interpersonal skills
CORE COMPETENCIES
• Project management experience
• Able to work effectively alone and in collaboration with others (both staff and volunteers)
• Vision and passion for ministry excellence
• Ability to help others discern spiritual gifts
• College degree (preferred)
• Able to concentrate on multiple tasks at once
• Critical thinking and problem-solving skills
• Proficiency in Microsoft office 365, including Teams
If you would like to apply, please submit a letter of interest and resume to Melisa Bray, Operations Manager, Saint Michael and All Angels Episcopal Church, 8011 Douglas Ave, Dallas, TX, 75225, or ********************** (reference “Coordinator for M&O” in the subject line). No phone calls, please.
International Services Coordinator (HR Title: International Program Specialist)
Liaison Job In Dallas, TX
Salary Range: Non-negotiable salary of $48,285 About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.
SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Department:
The International Student and Scholar Services office supports international students and scholars on F and J visas with immigration, international compliance, and cultural adaptation. The ISSS Office team enhances the experience of international students and visiting scholars during their education, research or teaching activities. The office is also the leading immigration compliance office ensuring adherence to federal regulations governed by the Department of Homeland Security (DHS) and Department of State (DOS).
About the Position:
This role is an on-campus, in-person position.
This position will serve a Designated School official and Alternate Responsible Officer and will have depth knowledge of the code of federal regulations governed by DHS and DOS. This person will advise students, scholars and families on compliance issues and interpret vague regulations in order to educate students and exchange visitors on compliance requirements dictated by their visa status. This position will also execute internal best practices and policies with the goal of assisting students and exchange visitors navigate immigration benefits as well as the process of enrollment and post-graduation services such as work authorization. This person will also assist with programming efforts in order to advance the university's student success and retention goals. This position will foster an inclusive environment providing outstanding customer service while reporting to both the U.S. government and the institution.
Must be a U.S. citizen or U.S. permanent resident.
Essential Functions:
Serve as the DSO and ARO for the F1 and J1 visa programs. Provide advisement (in-person, virtually via Zoom, email, and telephone) to international students and scholars on regulatory issues including but not limited to: visa applications, maintaining status, on and off campus employment benefits, program extensions, reinstatements, and transfers. Advise students and scholars on university procedures and resources.
On-Campus Work Authorization: Advise students on on-campus employment criteria. Review and approve Payroll Authorization Forms. Coordinate with various departmental representatives on what constitutes on-campus employment according to the U.S. government.
Reinstatements: Advise students on how to reinstate their visa status after they have violated their visa requirements. Advise students on the entire application process of reinstatement; determine reinstatement eligibility; help students assemble the application to mail to USCIS; provide documentation supporting the reinstatement recommendation and submit recommendation electronically in SEVIS.
Change of Statuses (COS): Advise students on the criteria and eligibility for a change of status application with the United States Citizenship Immigration Services Office. Facilitate the application process by helping them assemble their application to mail to USCIS; provide documentation recommending the COS within the U.S in the form of an I-20 or Ds-2019
Assist with the Social Security application process as well as the ITIN, and Driver's license for new students and scholars.
SMU Staff and Student Training: Coordinate with the advising team to provide training to various campus constituents specifically admissions, enrollment services, and academic departments to ensure that international students and scholars fulfill their requirements and maintain their immigration status. Help train new ISSS staff members on institutional policies and federal regulations pertaining to F/J students.
Process work authorizations benefit for international students including Curricular Practical and Optional Practical training applications. This includes reviewing eligibility and creating new I20 documents as proof of work authorization and recommendation.
Assist with several programs including planning and executing orientation and other cultural programs.
Create and facilitate Canvas courses, workshops, and information seminars on immigration and compliance procedures. Assist with maintaining forms and keeping the ISSS website current.
Assist with monthly reports including advising services, employment authorization and other reports assigned by the director.
Qualifications
Education and Experience:
Bachelor's degree and a minimum of two (2) years of experience is required or equivalent combination of education and experience, may be considered.
Professional experience may include internships in an International Office. Candidate with professional experience advising international students preferably at a four-year institution for a minimum of one year is highly desirable.
Knowledge, Skills and Abilities:
Candidate with knowledge of the code of federal regulations governing visa holders on F and J visa categories is preferred. Candidate must demonstrate ability to assess legal cases and provide solutions based on depth knowledge of immigration regulations and based on professional experience dealing with similar situations.
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate with knowledge of office applications including PeopleSoft, SharePoint, Canvas, Canva, Teams, and experience working in SEVIS, real time is desired.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to those submissions received by February 3, 2025.
Open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, ************, ********************.
Benefits:
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.PandoLogic. Keywords: Student Immigration Advisor, Location: Dallas, TX - 75201 , PL: 597172888
Outreach Coordinator
Liaison Job In Dallas, TX
Coordinator of Outreach
Our client located in Dallas, Texas is seeking a Coordinator of Outreach to join their team. This is a full-time in office, direct hire opportunity with some travel.
Company Profile
Faith-Centered
Committed to Local and Global Outreach
Coordinator of Outreach Role:
The Coordinator of Outreach plays a vital role in fostering engagement between the organization and its surrounding community.
Responsible for developing and coordinating outreach projects with local service organizations, aligning church members and groups with meaningful volunteer opportunities.
Focus will be on supporting the strategic initiatives of the Mission and Outreach objectives.
Serve as the main point of contact for all Mission and Outreach activities and inquiries.
Coordinate volunteer efforts including recruitment, registration, orientation, and communication.
Work closely with the Associate for Mission and Outreach to support departmental logistics and event execution.
Liaise with local nonprofit and community partners to maintain strong working relationships.
Assist in the preparation of reports and documentation related to project progress and volunteer impact.
Attend and provide support during monthly Mission and Outreach Committee meetings.
Maintain a welcoming and professional presence when interacting with parishioners, staff, and external partners.
Help parishioners identify and use their spiritual gifts in outreach settings.
Coordinator of Outreach Background Profile:
College degree preferred.
1 year of project management experience in a nonprofit, ministry, or community setting is required to qualify.
Ability to manage multiple projects and deadlines with grace and attention to detail.
High level of initiative, collaboration, and interpersonal effectiveness.
Proficient in Microsoft 365, particularly Teams, Word, and Excel.
Willingness to work occasional weekends and travel for outreach events.
Features and Benefits:
Competitive Salary
100% paid Health, Dental, and Vision Insurance
Paid Time Off including Holidays and Sick Leave
Retirement Plan with Match
Onsite Parking Provided
Equal Opportunity Employer. Candidates must be authorized to work in United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Community Outreach Specialist - Dallas City Attorney's Office - Community Prosecution
Liaison Job In Dallas, TX
Community Outreach Specialist
Dallas City Attorney's Office- Community Prosecution
The Dallas City Attorney's Office is seeking an energetic, self-motivated individual to fill a full-time position in the Community Prosecution Section of the Dallas City Attorney's Office as a community outreach specialist. The mission of the Community Prosecution Section is to make neighborhoods safer by using creative legal and community-oriented strategies to resolve the complex problems they face.
The Community Prosecution Section partners with other city departments, residents' groups, and various other public and private organizations to develop public safety strategies through community engagement, code enforcement, and/or civil legal action. Additionally, individuals in the section regularly work with transactional attorneys and other city departments to develop and implement proactive policies and strategies to improve the quality of life in the City of Dallas.
The community outreach specialist will support the section's objectives of community engagement and outreach by supporting the community prosecutors as they develop relationships with community members and city departments to ensure that the section is identifying and addressing issues affecting residents and spearheading projects that promote the section's services and address the needs of the community, including apartment symposiums and other related trainings, resident public safety committees, and beautification service projects. The community outreach specialist will also be responsible for case testimonials, press releases, and marketing material. The community outreach specialist will work in the City of Dallas' diverse neighborhoods alongside the Community Prosecution team members.
This position requires a bachelor's degree in social work, behavioral sciences, or related field or equivalent experience working in community development, community organizing, social services, or related fields. The preferred candidate will have a collaborative, problem-solving mindset, strong oral communication skills, and a desire to serve the public interest. Proficiency in Spanish is a plus.
Salary is commensurate with experience. The city's comprehensive benefits package comes with the position. This position is exempt from the provisions applicable to civil service, pursuant to Chapter XVI, Section 9 of the Dallas City Charter. Details concerning the Dallas City Attorney's Office are available at ***************************
If interested, please send a resume and three references to: *********************
No phone calls, please.
Service Coordinator
Liaison Job 16 miles from Dallas
Job title:
Service Coordinator
Reports to:
Service Operations Manager
This position is responsible for all incoming phone calls and emails from end users, technicians and other company personnel relating to requests for service. Key functions will include reviewing, reconciling, processing, and closing out field service and shop operations jobs / projects. Further, will support scheduling projects and service technician assignments. The goal is to facilitate the closing jobs through collection of required information from service technicians or elsewhere, to ensure invoicing is completed in an expeditious and timely manner.
Duties and responsibilities:
Responsible for answering incoming calls to the service department.
Handle internal and external customer inquiries as they pertain to specific work orders, jobs, projects
Prepare service quotes based on internal and external customer needs
Scheduling Service Technicians for service jobs and projects with a goal to achieve 85% billable rate or higher.
Scheduling service visits to ensure we meet our PM Agreement commitments.
Coordination of the calls with the customers verbally and through email on a continuous basis to ensure we are meeting the customer's expectations, and they remain informed as projects and service jobs progress
Responsible for closing field service and shop jobs / projects:
Capturing ALL required information (service labor hours, parts consumed, costing) for each service / shop job
Reconciling work orders against actual costs
Submitting completed work orders to accounting for processing of invoices
Assist scheduling field and shop technicians to specific jobs or projects
Input work order data into ERP system
Track assigned projects - ensure completed timecards, work orders are submitted from technicians in a timely manner
Work with Parts Coordinators to determine costing and availability of outsourced parts in order to quote and schedule work
All other duties as required to support superior customer satisfaction
This is a dynamic position as responsibilities may be added or removed as necessary
Communication with all departments within the HAC will occur on a regular basis. The depts include Parts, sales and will be expected to assist in covering for other team members when the need arises
Education:
Associate Degree a plus
Professional experience:
Minimum of 3 years' experience with administration functions
Proficiency in Microsoft products
Key behaviors:
Process driven - assertive
Self-starting
Analytical thinking
Demonstrated ability to solve problems with customer satisfaction as a focus
Excellent communication skills both verbal and written
Ability to multitask - manage multiple projects
Goal-oriented
Customer-focused
Drive to succeed
Team player
Field Service Experience on Sullair products a plus
Familiar with SAP ERP & Salesforce CRM a plus
Direct reports:
N/A
The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Sales & Trading Liaison
Liaison Job In Dallas, TX
HilltopSecurities is looking to hire a Sales & Trading Liaison to work in Dallas. This role will provide trading and sales support to sales force and wholesaler relationships with primary emphasis on Structure Products. Primary function is to help the sales representative (FA's) to develop their fixed income business. Retail coverage includes branch-based brokers (Private Client Group), Momentum Independent Network and Correspondent Broker/dealers advisors.
Responsibilities
Assist in covering the trading desk by taking in-coming calls, answering requests and providing operations support as needed.
Maintain position records, enter information on the trading platform, and act as a intermediary between the trading staff, sales representatives, wholesalers and Operations division.
Relay buy or sell orders. Gather inquiries from sales reps, relay to traders, wholesalers, and assist in filling them.
Acts as trading liaison between advisor and third-party wholesaling partner.
Develop relationships with correspondent dealers, independent representatives, brokers and other market participants to enhance distribution of Structured Products.
Relay price quotes of securities from traders, and distribute approved research and marketing information to the sales reps.
Develop marketing reports on securities and long positions that Hilltop owns and distribute and discuss with sales reps.
Create Portfolio proposals for Reps and assist them with their customer's investment goals. Including swap proposals and complete portfolio reviews.
Assist our research group to prepare reports and analyses of securities for traders and sales reps.
Research and recommend best products to fulfill request.
Identify structure products and fixed income opportunities available in the marketplace and distribute these offerings to the sales force on a daily basis.
The position has extensive daily interaction with the sales force, other dealers, and operations.
Be an active and energetic contributing member, with a positive attitude that can effectively interact with many different types of people who have different levels of expertise in our product lines.
Qualifications
Bachelor's degree in Business, Finance, Accounting or related field preferred and/or equivalent of 5 years' experience with Fixed Income and Structured Products sales or trading support experience.
Series 7 and 63 required.
Focused and interested in working in a competitive environment while maintaining the ability to be an effective team player.
Excellent communication and inter-personal skills, ability to effectively liaise with internal and external brokers/traders to develop and deliver new business initiatives.
Working knowledge of personal computers and software utilized by the department. Working knowledge of Bloomberg system, and icapital
Strong accounting and mathematical skills.
Ability to interact with all levels of personnel and management, as well as interaction with customers.
Excellent verbal and written communication skills.
Travel required (20 - 30%)
Homeless Outreach Coordinator
Liaison Job In Dallas, TX
The Homeless Outreach Lead Coordinator is responsible for leading and supporting Downtown Dallas Inc.'s homeless outreach and engagement efforts to advance long-term solutions for those experiencing homelessness in Downtown Dallas.
Job Duties and Responsibilities
• Coordinate/assist daily street outreach efforts, including morning and end-of-the-day briefings.
• Coordinate daily field operations, including assigned zones.
• Assist in training new homeless outreach members
• Assist in conducting monthly one-on-one
• Oversee the data entry
• Assist in sourcing new referral partners
• Build strong relationships with outreach partners to collaborate on a homeless outreach effort
• Provide success stories to Assistant Manager and Director for the monthly newsletter
• Capture pertinent homeless data for weekly and monthly reports
• Attend weekly and monthly outreach meetings and Downtown Dallas Inc. staff meetings as directed
• Assist in providing detailed weekly and monthly reports documenting homeless engagements, homeward-bound processing, off-the-street counts, etc.
• Perform other duties as assigned
Requirements
Education and Experience
• High School diploma or GED certificate
• Minimum of two years' progressive, relevant work experience
• Ability to communicate with all levels of management
• Ability to work independently and supervise others
• Demonstrated ability to maintain a high level of confidential information and department integrity
Language/Math/Reasoning Ability
• Ability to define problems, collect data, and review related information to develop and evaluate options, implement solutions, and draw valid conclusions.
• Considers the relative costs and benefits of potential actions to choose the most appropriate one
• Excellent oral and written communication skills
• Ability to maintain confidentiality of sensitive information
Computer Skills
• Experience in Microsoft Office applications; Word, Excel, Outlook, PowerPoint
Competencies
• Professional maturity: The ability to separate emotional feelings from the real issues at hand. The ability to challenge the substance of our beliefs and biases of our observations legitimately and objectively. Remains calm under pressure and in stressful situations
• Initiative: Takes a responsible, proactive approach and willingness to get things done independently; readiness to take the lead on new projects, ideas, tasks, or assignments.
• Responsibility: The ability to meet commitments made to yourself and others, keep the promises you make, and acknowledge and accept the choices you have made, the actions you have taken, and the results they have led to.
• Communication: The ability to write and speak effectively using appropriate conventions based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
• Flexibility: Demonstrate responsiveness and adaptability following change initiatives and demonstrate ongoing support for change efforts.
• Intelligence: Understand and comprehend information, as well as find application and value from new knowledge.
• Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of the current role and the technical systems and applications used in performing this role, and understands the impact this role has on other business functions within the organization
• Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental, and cultural dynamics within the situation
• Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
• Problem Solving: Identifies and resolves issues timely by gathering and analyzing information skillfully.
• Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data/information
• Organization: Uses time efficiently by prioritizing and planning work activities. Methodical and efficient in structuring tasks to be accomplished.
• Integrity and Respect: Demonstrates utmost level of integrity in all instances and shows respect towards others and company principles.
• Judgment: Demonstrates ability to make independent and sound decisions in all situations.
• Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions.
• Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
• Computer Savvy: The knowledge and ability to use computers and technology efficiently and effectively.
• Collaboration and Partnership: Encourages and embraces dialogue from team members, while anticipating and resolving conflicting differences by exploring mutually agreeable solutions.
• Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations.
Physical Demands
• Perceiving the nature of sounds with or without correction, to receive detailed information through oral communication.
• Extensive walking and standing for the duration of the shift
• Activities in which you must convey spoken, detailed words or important spoken instructions to others accurately, loudly, or quickly.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
• Ascending or descending stairs, ramps, and the like, using feet and legs and/or hands and arms
• Close and distance vision
• Manual dexterity sufficient to reach/handle items and work with the fingers
• Light work that may include moving objects up to 20 pounds.
Work Environment
• Ability to work outdoors in extremes of climate for an eight-hour shift
• Moderate noise (business office with computers and printers, traffic)
Public Contact
• Requires heavy public contact requiring considerable interpersonal skill, extensive interaction with the public, requiring a high degree of customer service skills
Work Hours
• Ability to work day and evening shifts, weekends, and extended hours, as necessary.
Customer Service Liaison (Front Reception)
Liaison Job 23 miles from Dallas
Your Job: In this highly visible, fast-paced, and challenging position, you'll collaborate with multidisciplinary team member to provide the very best care for our patients. The primary purpose of the Radiology Customer Service Liaison position is to provide and perform daily assistance to the Radiologists and MHS customers (internal and external).
Your Job Requirements:
- High school Diploma or Equivalent required
Your Job Responsibilities:
- Communicate clearly and openly
- Build relationships to promote a collaborative environment
- Be accountable for your performance
- Always look for ways to improve the patient experience
- Take initiative for your professional growth
- Be engaged and eager to build a winning team
Methodist Southlake Medical Center is a 54-bed, acute care hospital serving Southlake, Keller, Grapevine, and northeastern Tarrant County in North Texas. Designed to expand as the community grows, we have 11 operating suites, two endoscopy suites, a diagnostic and interventional catheterization lab, and a newly expanded emergency department with 12 exam rooms. We provide a full complement of services, from emergency care and advanced surgery to imaging. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
+ 150 Top Places to Work in Healthcare by _Becker's Hospital Review_ , 2023
+ Top 10 Military Friendly Employer, Gold Designation, 2023
+ Top 10 Military Spouse Friendly Employer, 2023
+ Cardiac catheterization lab
+ Robotic surgery capabilities
+ SPECT/CT and nuclear medicine capabilities
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by _Modern Healthcare_ , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:
+ Magnet designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
+ 150 Top Places to Work in Healthcare by _Becker's Hospital Review_ , 2023
+ Top 10 Military Friendly Employer, Gold Designation, 2023
+ Top 10 Military Spouse Friendly Employer, 2023
Equal Opportunity Employer
It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee's compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee's exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.
Outreach Coordinator
Liaison Job In Dallas, TX
Cumberland Consulting is looking for a full-time Outreach Coordinator to join our team. As a fast-growing marketing company, we are proud to be a trusted partner for our clients. With the recent addition our news client, The ACA program, we're seeking an enthusiastic individual to help us provide vital health insurance services to underserved communities.
This role offers a competitive salary of $40-50k annually, with the opportunity to earn bonuses. You'll work Monday through Friday, developing your skills in outreach and public engagement.
Our ideal candidate has experience or interest in:
Coordinating outreach efforts in community settings
Communicating effectively with diverse populations
Handling multiple tasks with efficiency
Working independently and staying motivated
Making a positive impact on public health
Requirements:
Bachelor's degree in Communications, Marketing, English, or a related field
1-2 years of experience in a communications, marketing, customer relations or content creation role (internships and volunteer work considered)
Strong written and verbal communication skills
Ability to multitask and manage time effectively in a fast-paced environment
Attention to detail and a proactive attitude toward problem-solving
We provide comprehensive training for the right candidate and are looking for someone ready to take on new responsibilities and grow within our company. As we continue to expand, there will be opportunities for advancement into leadership roles, with all growth happening internally. Fast learners who are passionate about public service are encouraged to apply.
Community Health Outreach Specialist- Dallas, TX
Liaison Job In Dallas, TX
Community Health Outreach Specialist - Dallas, TX
The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them access Monogram Health's medical professionals.
Roles and Responsibilities
Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health
program and/or ensure they are accessing the program's benefits
Communicate the benefits of the Monogram Health program to eligible members and overcome objections
Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them with care providers
Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully complete
Position Requirements
The position is located in Dallas, TX
Heavy Travel - most days driving to patient homes
Valid driver's license
2+ years' experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns
Experience with Salesforce and Microsoft Office required
Bachelor's Degree preferred but not required
2+ years B2B sales experience required
Benefits
Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the
delivery of kidney care
Competitive salary and opportunity to participate in the company's bonus program
Comprehensive medical, dental, vision and life insurance
Flexible paid leave and vacation policy
401(k) plan with matching contributions
About Monogram Health
Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic
kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and
transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram's innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services,
including case and disease management, utilization management and review, and medication therapy management
services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on
increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has
emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with
chronic kidney and end-stage renal disease.
At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to
share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams
are strong teams, and welcome those from all backgrounds and varying experiences
Clinical Liaison
Liaison Job 25 miles from Dallas
It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business. Over the last fifteen years, AHSA, a Trio Workforce Solutions company, established itself as a pioneer in the MSP/VMS industry as the first to provide physician locum tenens and advanced practice workforce solutions in addition to nursing, allied health, medical office, IT and non-clinical services. Today, AHSA is the only MSP with VMS technology specifically built and dedicated to provide an enterprise-wide, comprehensive MSP solution for any healthcare organization looking to simplify its supplemental staffing process. Beyond our expertise and proven success as an innovative leader in the Healthcare MSP/VMS industry, we believe our unique approach set us apart from the rest.
What You'll Do:
* Provides primary clinical support by engaging with facility key contacts and clinicians to address clinical concerns
* Troubleshoots assignment issues and investigates situations gathering all relevant information with clinicians, clients, and internal departments to resolve the problem using a cooperative and collaborative framework
* Implements action plans to prevent cancellations and optimize clinician quality performance
* Maintains privacy and confidentiality (intentional or unintentional) of company and employee information in verbal, written, and electronic form. Limits access to all information to job-related on a need-to-know basis
* Review vendor applicants with recent non-acute care experience or other QA concerns such as negative reference, skill mismatch, etc. and provide feedback to Account Manager and/or relationship team
* Perform clinical team interviews based on client facility preference and offer on behalf of client
* Monitor workplace trends requiring updates in facility and unit requirements
Experience/Skills:
* 3 years of nursing experience in multiple specialty areas
* Recent inpatient experience across multiple specialties is required
* RN License in at least one state
* Ability to effectively work in a fast-paced and complex environment and maintain a sense of urgency
* Ability to build and maintain productive working relationships with cross-functional coworkers
* Excellent communication skills
* Proficient with Microsoft Office Outlook, Word, and Excel
Education: Graduated from an accredited Nursing program - BSN preferred
Salary: $35-$40/hr - 13 week contract assignment with high potential to convert to full-time based on performance and business needs
Benefits:
* 401K with Company Match (100% vested as of day 1)
* Company paid Basic Life and AD&D plan up to $150K
* Company paid Short Term Disability
* Company paid employee coverage for medical, dental and vision
* Flexible PTO plan
Why Join AHSA?
Competitive Salary & Benefits: We offer a competitive compensation package and comprehensive benefits.
Career Growth: Opportunities for professional development and advancement in a growing company.
Impactful Work: Ensure the quality and compliance of our staffing solutions to significantly impact healthcare delivery.
Qualified candidates must possess the physical and mental abilities necessary to perform the job's essential functions, with or without reasonable accommodation. Specific requirements may vary depending on the nature of the position. Applicants should be prepared to discuss their ability to meet these requirements during the interview process. A detailed job description outlining the physical and mental demands of the role will be provided upon request.
All AHSG companies, AHS Staffing, AHSA, and Trio Workforce Solutions are equal employment opportunity employers.
Behavioral Health Case Management Coordinator (Case Management)
Liaison Job 14 miles from Dallas
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryThis position is responsible for performing behavioral health case management in accordance with accepted department criteria. Consulting with physicians, providers, members, and other resources to assess, plan, facilitate, coordinate, monitor, evaluate, and advocate options and services required to meet an individual and family comprehensive health needs. Using communication and available resources to promote quality, cost effective outcomes; serving as liaison to providers, physicians, and members.Required Job Qualifications:
Registered Nurse (RN) OR Masters-level Behavioral Health Professional or Doctoral degree in a Behavioral Health field (LCSW, LPC, LMFT, Licensed PhD Psychologist) with a license to practice at the independent level in this field. Current, valid, unrestricted clinical license in state of operations.
2 years clinical experience of direct clinical care to the consumer.
Utilization management, discharge planning or managed care experience.
Customer service oriented.
PC and database experience.
Verbal and written communication skills.
Preferred Job Qualifications:
Case Management Certification (CCM).
3 years clinical practice experience.
Familiarity with ancillary services, for example, wellness or community-based programs (housing, family support services).
Provider side insurance experience.
Familiarity with Utilization Management or Case Management activities and standardized criteria sets.
Bilingual in English/Spanish or English/Polish
This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.
#LI-LO1
#LI-Telecommute
INAK
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting **************************************
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$60,300.00 - $133,400.00
COMMUNITY MANAGEMENT (ONSITE)
Liaison Job In Dallas, TX
Community Managers help to manage all the common elements pertaining to an association. This position is as diversified in duties as it is in location, placement from the suburbs to Downtown. Community Managers help to enforce rules and regulations, supervise maintenance activities, and also know and abide by all governing documents.
This position has maintained office hours.
Life Enrichment Coordinator
Liaison Job In Dallas, TX
As an Activities / Life Enrichment Coordinator, primarily you will enrich lives every day by the planning and implementation of an activities program that will meet the physical, cognitive, social, and spiritual needs of residents living in our Assisted Living. You will have the daily opportunity to exercise your ability to encourage and motivate others, and to be a positive presence in the lives of residents and their families!
Essential Duties:
- Complete a monthly newsletter including the month's events, speakers, updates and items of interest.
- Create a calendar of events that is comprehensive and meets the needs of all resident's
- Provide diverse programming which partners with local community and socialization.
- Models a service and solutions oriented attitude
- Ensures resident, co worker and visitor safety by remaining aware of and reporting any new or existing safety hazards.
- Completes 1:1 programming as needed to enhance the lives of residents.
- Plan agendas for events, and work with staff and residents to ensure all event needs are covered including food/beverage and event set up.
- Works closely with Fowler Communities Life Enrichment team.
- Other duties as assigned.
Minimum Qualifications:
- High School diploma or GED, college degree preferred.
- Activity Certification from an accredited program preferred.
- Ability to work quickly, accurately and organized.
- Demonstrated computer literacy.
- Maintains a positive disposition in performing work in association with teammates and residents.
- Genuine caring for and interest in the care of mature adults, handicapped individuals and hospice patients.
- Excellent verbal and written communication skills.
EEO
M/F/V/D
Juliette Fowler Communities is an EEO employer - M/F/Vets/Disabled View all jobs at this company
Case management Coordinator Inpatient PRN
Liaison Job 31 miles from Dallas
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit *********************
To view all job vacancies, visit ********************* ***************************** or ********************
Job Title:
Case management Coordinator Inpatient PRN
Requisition Number:
40367
Employment Type:
PRN
Division:
CLINICAL INTEGRATION
Compensation Type:
Hourly
Job Category:
Patient Care Support
Hours Worked:
varies
Location:
John Peter Smith Hospital
Shift Worked:
Various/Rotating Shift
Job Description:
Job Summary: The Case Management Coordinator Inpatient PRN conveys the purpose and services of the care management programs to the user population. This job provides basic health information, collects data and performs clerical duties that support both the Nurse Case Manager and Social Worker. The Case Management Coordinator Inpatient PRN also works with the health care team in support of care management goals, care transitions and health literacy to optimize patient care.
Essential Job Functions & Accountabilities:
* Screens referred patients for additional services provided by the Inpatient Case Management Department.
* Supports patients in accessing health related services, including but not limited to, obtaining and ensuring appropriate use of post discharge services and facilities, and overcoming barriers to obtaining needed medical care and social services.
* Establishes trusting relationships with patients and their families while providing general support and encouragement.
* Uses electronic resources and registries in collecting, reporting, gathering and documenting data for the case management process.
* Conducts provider searches for hard to place patients; contacts insurance companies to identify in-network providers, when required.
* Schedules post discharge patient appointments; follow-up on referrals until a post discharge provider has accepted the patient.
* Assists department staff in the care transitions and discharge planning process; coordinates communication and referrals to post discharge providers including, but not limited to Home Health, Hospice, Skilled Nursing Facilities, Long-Term Acute Care facilities, and Assisted Living facilities.
* Assists with coordinating the applications for Medicaid, JPS Connections, Health Insurance Exchange and other types of assistance.
* Serves as a point of contact by phone and in person for patients receiving case management and social work services and others for follow-up activities.
* Performs face-to-face contacts with the patient hospital, or emergency department as needed.
* Schedules post discharge follow up and general well visit appointments, determines appropriate care management services, and performs intake screening and general care coordination activities.
* Performs a range of non-clinical case management functions including but not limited to outreach, social support, resource linages, interpretation/translation, transportation coordination and medication co pay assistance coordination.
* Performs non-clinical case management functions related to utilization review services. Assists with the insurance certification process to ensure payors receive the required clinical information in order to certify payment for hospital visits.
* Identifies patients with limited literacy levels and assists with completing complex health forms, locating and linking providers and services.
* Provides patients with appropriate materials to supplement basic health education and encourages patients to be active and engaged in their health and wellness.
* Conducts transitional care visits with Nurse Case Manager and/or Social Worker to prepare the patient for a successful transition back into the community with discharge access to primary care.
* Identifies need for advance directive assistance and reports finding to Inpatient Case Manager.
* Ensures compliance with State and Federal regulatory requirements including the delivery of the Care Management System Important Message from Medicaid and Patient Choice.
* May act as preceptor for newly hired Case Management Coordinators, assist with quality improvement activities, and participate in special case management projects.
Qualifications:
Required Qualifications:
* High School Diploma, GED or equivalent.
* 6 months of experience in a patient care or public health setting or
* 6 months of experience as a Medical Assistant or
* 6 months of experience in healthcare, hospital, hospice, home health or skilled nursing facility
* Current JPS recognized CPR/BLS Certification and must be maintained throughout employment. May be obtained subsequent to hire.
Preferred Qualifications:
* 1 plus years experience in Case Management
* Associate's Degree or higher in Business, Social Sciences, Healthcare or related field of study.
* Certified Community Health Worker
* Certified Medical Assistant
* Bilingual in Spanish, Vietnamese, Arabic or other language.
Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States
Community Outreach Specialist (Canvassing) $50K to $75K
Liaison Job 31 miles from Dallas
Company: Fastest Growing Window Company in Texas-family-owned company that offers a variety of energy-efficient premium replacement windows in 5 Regional areas of Texas.
Community Outreach Specialist $50K-$75K - Set appointments for FREE estimates on windows, doors, and other home improvement services. - No Selling!
Responsibilities:
• Canvass neighborhoods to schedule FREE estimates for windows and doors
• Build rapport and establish connections with homeowners
• Set appointments for our team to provide top-quality services
Requirements:
• Outgoing, friendly, and professional communication skills
• Comfortable working outdoors and engaging with homeowners
• Motivated and eager to succeed
Compensation:
• Earn $50K-$75K per year
• Training and growth opportunities
• A supportive, team-oriented environment
To Apply: All applicants must submit their updated resume along with their contact phone number. Once qualified, selected candidates will be contacted for a phone interview.
Web Outreach Network Collaborator
Liaison Job 31 miles from Dallas
As an Outreach Web Collaborator you will be responsible for managing USCONNECT'S online presence and supporting sales and marketing initiatives through various web channels and social media outlets. You will play a critical role in driving online engagement, generating leads, and increasing brand awareness through the company's website and other digital platforms.
Requirements"Requirements
**10+ FT Active Associates or 20k/Mo. Current Sales or
**Currently a OC or have been an OC in past 5 Yrs.
**Liability Ins.=1.5x's inventory. Required to have on the spot equipment delivery to customers.
**Maintain 1000/New Accounts/Month
**Pay Initial Registration
If your Outreach Associate(OA) is approved to become an
Outreach Collaborator (OC), you as the initial OC Will Receive a
$1.00 override on all of the production of the new OCS organization"
Benefits"Benefits:
By joining our organization, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within GHD group and the LVMG Group. As an employee, you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.. Outreach Associate,Specialist,or Support Staff can start their own team.
Benefits:
**$21-$61 marketing reimbursement funds per Activated Lifeline/ACP Device
**Online Affiliate team building and management tools
**Access to the Exclusive USC Outreach Marketplace
**Co-Branded Website for enrollments. You are responsible for your own taxes, insurance, enrollments and all other expenses related to outreach, procurement, marketing, sales, and distribution. USC provides the infrastructure, systems, licenses & marketing reimbursement funds."
Order Services Coordinator
Liaison Job 11 miles from Dallas
Our client in Irving, Texas has an immediate need for an Order Services Coordinator on a direct hire basis.
Company Profile:
One of the largest furniture dealerships in the southwest
In business over 40 years
Order Services Coordinator Role:
The Order Services Coordinator will provide essential administrative support to the sales team by managing all aspects of order processing-from entry to project completion. This role requires close collaboration with sales representatives, internal departments, and external vendors to ensure customer expectations are met efficiently and accurately
Enter purchase orders into the company business system
Apply tailored procedures for processing orders across various manufacturers
Review and confirm vendor acknowledgments; update order details accordingly
Track vendor acknowledgment dates and maintain up-to-date order records
Process vendor deposit and prepayment requirements as needed
Actively monitor and follow up on customer status and backorder reports
Manage order changes and expedite requests with vendors
Coordinate truck schedules for large projects with the sales team and project managers
Handle punch list items and process replacement orders
Maintain clear, ongoing communication with sales reps and internal stakeholders regarding order status
Collaborate with team members to balance workload and provide full support to the sales function
Keep vendor information current and well organized
Maintain accurate filing and documentation of all order related materials
Complete additional duties as assigned by management
Order Services Coordinator Background Profile:
Minimum 2 years of related experience
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
Excellent written and verbal communication skills
Exceptional attention to detail with a proactive approach to meeting deadlines
Proficiency in general computer skills and business systems
Features and Benefits of Client:
Medical
Dental
Vision
PTO
Equal Opportunity Employer. Candidates must be authorized to work in United States without sponsorship. The client cannot sponsor any visas.
Disclaimer
: Sensitive and personal data will not be requested until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Case Management Coordinator Outpatient - Days
Liaison Job 31 miles from Dallas
Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit *********************
To view all job vacancies, visit ********************* ***************************** or ********************
Job Title:
Case Management Coordinator Outpatient - Days
Requisition Number:
40016
Employment Type:
Full Time
Division:
CLINICAL INTEGRATION
Compensation Type:
Hourly
Job Category:
Allied Health
Hours Worked:
M - F 8am - 5pm
Location:
John Peter Smith Hospital
Shift Worked:
Day
:
Job Summary: The Case Management Coordinator Outpatient conveys the purpose and services of the case management programs to the user population. This job provides basic health information, collects data and performs clerical duties that support both the Nurse Case Manager and Social Worker. The Case Management Coordinator Outpatient also works with the health care team in support of case management goals, care transitions and health literacy to optimize patient care.
Essential Job Functions & Accountabilities:
* Screens referred patients for additional services provided by the Outpatient Case Management Department.
* Supports patients in accessing health related services, including but not limited to, obtaining and ensuring appropriate use of a medical home and overcoming barriers to obtaining needed medical care and social services.
* Establishes trusting relationships with patients and their families while providing general support and encouragement.
* Uses electronic resources and registries in collecting, reporting, gathering and documenting data for the case management process.
* Assists with monitoring preventive health care screenings and open care gaps and conducts outreach to link the patients back to their medical home to have the screenings completed.
* Serves as a point of contact by phone and in person for patients receiving case management and social work services and others for follow-up activities.
* Performs face-to-face contacts in the patient's home, hospital, or medical home settings as needed. Local travel may be required to perform duties at multiple sites.
* Schedules post discharge follow up and general well visit appointments, determines appropriate care management services, and performs intake screening and general care coordination activities.
* Performs a range of non-clinical case management functions including but not limited to outreach, social support, resource linkages, interpretation/translation, transportation coordination and medication co pay assistance coordination.
* Identifies patients with limited literacy levels and assists with completing complex health forms, locating and linking providers and services.
* Provides patients with appropriate materials to supplement basic health education and encourages patients to be active and engaged in their health and wellness.
* Conducts transitional care visits with Nurse Case Manager and/or Social Worker to prepare the patient for a successful transition back into the community with discharge access to primary care.
* Identifies need for advance directive assistance and reports finding to Social Worker.
* May act as preceptor for newly hired Case Management Coordinators, assist with quality improvement activities, and participate in special case management projects.
* Promotes individual professional growth and development by meeting requirements for mandatory skills competency, build leadership skills for yourself and others in the department.
* Performs delegated department operational duties as assigned.
* Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.
Qualifications:
Required Qualifications:
* One of the following qualification groupings is required for this position as indicated below:
* High School Diploma, GED or equivalent.
* 2 plus years experience in a patient care or public health setting
* Current JPS recognized CPR/BLS Certification and must be maintained throughout employment. May be obtained subsequent to hire.
* Current Driver's License in good standing.
OR
* 2 plus years experience as a Medical Assistant.
* Current JPS recognized CPR/BLS Certification and must be maintained throughout employment. May be obtained subsequent to hire.
* Current Driver's License in good standing.
OR
* Between 30-60 college semester hours completed in a public health or health related field of study.
* Current JPS recognized CPR/BLS Certification and must be maintained throughout employment. May be obtained subsequent to hire.
* Current Driver's License in good standing.
Preferred Qualifications:
* 1 plus years experience in Case Management
* 1 plus years' of College
* Certified Community Health Worker Certified Medical Assistant Bilingual in Spanish, Vietnamese, Arabic or other language.
Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States