Liaison Jobs in Chelsea, MA

- 1,402 Jobs
All
Liaison
Community Health Worker
Community Liaison
Outreach Specialist
Outreach Coordinator
Patient Liaison
Community Outreach Specialist
Clinical Liaison
Customer Service Liaison
Community Support Specialist
Program Coordinator
Case Management Coordinator
Community Support Worker
Client Liaison
Assistance Coordinator
  • Program Coordinator, Undergraduate Experiential Learning

    Babson College 4.0company rating

    Liaison Job 14 miles from Chelsea

    The Program Coordinator will assist in the coordination and delivery of programs that support Babson's undergraduate curriculum. Specifically responsible for working with students; collaborating with faculty members and campus partners; managing student leaders; participating in program design and implementation; delivering timely support services; and serving as the primary coordinator for one or more experiential learning programs. WHAT YOU WILL DO Responsible for supporting operations of specific core courses. This may include: email management, scheduling calendar accounts for student meetings, training student leaders, organizing and prepping supplies for first week of classes, posting material in the course management software; serving as liaison to faculty teaching teams; serving as a resource to help troubleshoot business operational issues, process financials and paperwork, assisting with programs, events, and simulations; managing administrative aspects of courses; and communicating program and committee status, expectations, and information to appropriate audiences which may include faculty, students, staff, and other stakeholders. Hires, trains, and supervises student auditing/accounting mentors for Foundations of Entrepreneurship and Management (FME) course. Manages the email account(s) for experiential learning. Responds to all inquiries in a timely manner and elevates issues to the Program Manager as needed. Coordinates and supports the use of behavioral assessment tools in FME. Creates and manages calendar scheduling system for various student appointments throughout the year. Organizes programs and events related to experiential learning programs. Assists with regular office hours for student businesses. Creates and updates resource documents for students and student businesses. Responsible for managing within budget under the direction of the Program Manager Assumes additional responsibilities as required. YOUR TEAM WILL INCLUDE Student staff WHAT EDUCATION AND SKILLS YOUR WILL NEED Associate's Degree or equivalent experience A minimum of 1-3 years of experience in a business or education environment. Demonstrated attention to detail and organizational skills. Must have strong oral and written communication skills. Ability to work sensitively with ethnically, culturally, and socially diverse students, staff, and faculty. Must have strong computer skills, including proficiency in Microsoft Office, learning management systems, and scheduling software. Ability to manage multiple projects simultaneously. Ability to take initiative and complete tasks with minimal supervision. Ability to work both independently and collaboratively, building working relationships across various departments and stakeholders Ability to understand and value the importance of diversity of all kinds, with demonstrated commitment to inclusive and collaborative behavior Ability to envision and propose new methods to perform tasks that support Entrepreneurial Thought & Action (ET&A); take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results. Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions. HOW AND WHERE YOU WILL WORK Some early mornings and/or evenings and occasional weekends. This position is onsite, on our Wellesley campus. Hybrid work schedule with one day remote per week and increased remote flexibility based on time of year and position/program needs ADDITIONAL SKILLS YOU MAY HAVE Bachelor's Degree preferred Business coursework is helpful, but not necessary. Experience working with learning management systems and databases is desirable. PDN-9e9f847d-35bd-42ec-a334-8eec7edb3169
    $48k-58k yearly est. 3d ago
  • Patient Liaison

    Clinlab Staffing

    Liaison Job 4 miles from Chelsea

    The Patient Liaison is responsible for supporting onsite patient recruitment efforts by conducting pre-qualification, pre-screening, and scheduling activities to ensure a smooth and efficient enrollment process. Key Responsibilities Essential Job Duties: Execute onsite patient pre-screening and a focus on pivoting qualified patients into active studies for dedicated and local sites should patient be willing to travel. Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff. Support patient path to enrollment, managing all follow up and communication including reminder calls, rescheduling, etc. Monitor/manage onsite patient screening visit schedule - schedule/ reschedule appointments as needed or requested. Own No-Show/DNQ tracking, triaging, optimization. Capture/manage inbound physician referral leads. Address and resolve patient barriers to study entry by leveraging knowledge of site or sponsor-provided support services, such as transportation assistance and reimbursement programs. Ensure timely and consistent updating to Clinical Conductor/CTMS - updating patient touches/patient profile statuses, etc. Create targeted call lists based on i/e criteria in CTMS to best target patient populations for call efficiency. Position shares accountability for regional recruitment results. Drive screening numbers to meet recruitment goals set by leadership. Assist with collection of performance metrics related to attribution capability for screening visits. Immediately notify RSLs and/or recruitment leadership of any barriers and/or challenges to screens scheduled or completed. Acquire and continuously update knowledge of clinical research studies, including detailed understanding of their inclusion and exclusion criteria. Manage patient portal leads (central campaigns) to include review, calling and updating patient leads. Monitor status of Refer-A-Friend campaigns Represent company with HCP referral partners for local support and relationship management. Support planning and participate in local community outreach events to engage/educate patients about clinical trials, as needed. May assist with new recruiter training and retraining of current team members. Perform all other duties that may be requested or assigned. Skills, Knowledge And Expertise Minimum Qualifications: A high school diploma, or equivalent, AND a minimum of 5 years' experience in a medical, healthcare, or medical research environment, or a similar field is required. MA, CNA, LPN/LVN, EMT or other medical license is preferred. Experience with therapy areas, customer service, calendar management/scheduling and CTMS (Clinical Trial Management System) experience is highly preferred. Bi-lingual (English /Spanish) proficiency is a plus. Required Skills Proficiency with computer applications such as email, electronic health records, and basic applications. Ability to type proficiently (40+ wpm). Must possess strong organizational skills, attention to detail, and have basic math proficiency. Well-developed written and verbal communication skills. Bi-lingual (English / Spanish) proficiency is highly preferred. Well-developed listening skills and the ability to work well alone as well as in a team atmosphere. Ability to handle multiple tasks and changes in workloads and priorities. Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic. Must possess a high degree of honesty and dependability. Ability to work under minimal supervision, identify problems and help find solutions. Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines. Benefits Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire. Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.
    $33k-51k yearly est. 2d ago
  • Research Patient Liaison (call center) - 240871

    Medix™ 4.5company rating

    Liaison Job 4 miles from Chelsea

    We are hiring for a patient liaison/patient recruiter in Boston, MA. Preferably this individual will have research experience with patient recruitment. Open to folks healthcare that are accustomed to call center/metrics/outreach environments. Position Details: Full time, 40 hours per week Monday through Friday 100% onsite Direct-hire, PERMANENT role Position Overview: The patient liaison will be overseeing patient pre-screening and helping qualified individuals progress into active clinical studies, especially for local sites, even if patients are willing to travel. This role supports regional recruitment goals, tracks performance metrics, and engages in community outreach for patient education. It may also assist with recruiter training and other tasks as needed. Day to Day: Conduct onsite patient pre-screening and help qualified patients transition into active studies, including those willing to travel. Evaluate patient eligibility through interviews, medical record reviews, and collaboration with site clinic staff. Manage patient enrollment process, handling follow-up communications, reminders, and rescheduling as needed. Monitor and manage patient screening visit schedules, ensuring timely appointments and rescheduling when necessary. Track and optimize No-Show/DNQ rates, troubleshooting barriers to improve the screening process. Capture and manage inbound physician referral leads, ensuring timely follow-up and proper documentation. Address patient barriers to study participation, utilizing sponsor services such as transportation assistance and reimbursement programs. Update Clinical Conductor/CTMS regularly with patient profile statuses and screening data. Create targeted call lists based on inclusion/exclusion criteria in CTMS for efficient patient outreach. Drive recruitment efforts to meet regional screening goals and assist with performance metric collection. Maintain up-to-date knowledge of clinical research studies, including detailed inclusion and exclusion criteria. Support local community outreach efforts, educating patients on clinical trial opportunities and participation Other duties as assigned
    $38k-43k yearly est. 23d ago
  • Outreach Coordinator

    Vantage Point Consulting Inc. 3.9company rating

    Liaison Job 4 miles from Chelsea

    This role is perfect for energetic and outgoing individuals who want to inspire others and make a difference. Work together with the Outreach Team to create fun and successful events, encouraging everyone to join in and register. Lend a helping hand to community members signing up for income eligible programs including Boston Bikes Pass, offering support and guidance with a smile. Capture the best moments and feedback from events, keeping everything organized and running smoothly. Be flexible and ready to work some evenings and weekends, making each event a rewarding experience. Jump in and help with other tasks as needed, always with a positive attitude. Required Skills and Experience: Can communicate effectively with people of all ages, abilities, cultural groups, economic statuses, sexual orientations, and disabilities. Proven capabilities to lead and manage people and processes in a dynamic changing environment
    $42k-57k yearly est. 5d ago
  • Work and Community Support Specialist

    Work Opportunities Unlimited 3.0company rating

    Liaison Job 45 miles from Chelsea

    Work Opportunities Unlimited (WOU) is an employee-owned Human Services company that has been helping people with barriers to employment find meaningful jobs since 1982. You can be part of our rewarding mission and make a difference in the lives of others each and every day. When you join our team, you join the best talent around. We offer individual development plans, customized training, competitive wages and benefits, a supportive company culture as well as tools and resources to succeed and advance within the company. Work & Community Support engages individuals in work, recreation, and other personal activities that promote living a preferred lifestyle in their community. Work & Community Support gives the individual the opportunity to participate in activities that will put them on a path to independence. As a Work & Community Support Specialist, a typical day might include the following: Provide long-term, on-site, job support for the duration of a clients' employment Serve as a coach and advocate for clients to foster success in the workplace Support client participation in volunteer and/or other recreational activities to help develop self-advocacy, independent living and communication skills The job might be for you if: You are seeking a career with purpose You want to make a positive impact in the lives of others You thrive being part of a collaborative team Career growth opportunities - potential selection into our Management Training Program for people who have the following experience: Management of a small team Informal leadership in sports, clubs, or civic organizations Additional Requirements: Valid Driver's License and comfortable with travel within the community Monday - Friday, daytime hours availability (flexibility offered for part-time) Comfortable using technology for documentation and organization Interested in learning more? Apply today. If you have any questions, please call our team at ************ or email ***************************** All conversations are confidential. We look forward to learning more about you. About Work Opportunities Unlimited Work Opportunities Unlimited (WOU) is an employee-owned Human Services company that has been helping people with barriers to employment find meaningful jobs since 1982. We offer: Competitive salary and benefits Health and Wellness Work/life balance Growth and Development For further details on the above, please click here: ************************************** Upon employment acceptance, candidates will be required to undergo a criminal background and motor vehicle check.
    $28k-41k yearly est. 59d ago
  • Family Liaison [Horace Mann] (SY25-26)

    Boston Public Schools, Office of Human Resources 4.5company rating

    Liaison Job 4 miles from Chelsea

    Family Liaison The BPS vision for family and student engagement is that every school will welcome every family and every student, and actively engage them in student learning and school improvement. Families and communities are integral partners with schools in the educational and life success of our students. The Boston Public Schools is seeking entrepreneurial and persistent influencers to serve alongside dedicated educators and administrators working to deliver on the promise of excellent public school education. The Family Liaison will play a key role in building the capacity of educators and families to collaborate around student success and connecting students and families to opportunities and resources. General Summary: The Family Liaison is a school-based position responsible for building the capacity of schools to authentically engage families. The Liaison's primary role is to develop family engagement systems and activities that create strong partnerships to support teaching, learning, student achievement and school improvement. This position will work in conjunction with the principal and school staff to create a welcoming environment that values parents/guardians as full partners in the education and development of their children. The Liaison will serve as a bridge between school and home in ways that build trustful relationships, foster understanding, and relays of the needs of the one to the other. As a member of the school staff, the Family Liaison will be responsible for achieving a set of benchmarks annually. Responsibilities Promotes the Boston Public Schools' vision for family and student engagement within the BPS and greater Boston community. Conducts preliminary/annual assessment of family engagement structures and activities that exist in the assigned school utilizing school climate survey results, BPS Family Engagement Standards Assessment Tool. Develops an individual work plan, with quantifiable deliverables, that detail the Liaison role in the implementation of the schools' goals and family/student engagement plan. Responds to concerns/issues raised by parents/guardians with empathy, and effectively follows through to resolution, and to develop strategies for building the capacity of parents to become more effective advocates for themselves and their children. Develops families' understanding and ability to navigate the larger BPS system including making referrals to school administration and other departments. Provides school-based, regional and community support and outreach to families around school registration and transportation with support and guidance from the Transportation Office and the Office of Student, Family and Community Advancement Refers students and their families to internal school supports and/or outside agencies (e.g. state agencies, medical professionals, counselors, foundations, non-profit organizations, etc.) for the purpose of ensuring the need of students and families are met Supports the school develop a plan that ensures consistent, effective, timely, and accessible communication with families in a variety of ways including the home languages of families. Collects, maintains and reports accurate data to document outcomes and impact of family engagement activities at the school level, using an electronic database. Provides oversight and ensures the recruitment and retention of parents/guardians to the School Parent Council and School Site Council while engaging and developing parent leadership in decision-making processes. Organizes family engagement events and workshops that address areas of interest and need for families such as: understanding the school report card, child development, school policies, effective parent-teacher conferences, bullying, college and career readiness, parenting skills, understanding the curriculum, effective advocacy Provides coordination and technical assistance to ensure that parent involvement requirements are met; compiles materials and creates files to document compliance. Manages outreach to families and students at risk of chronic absenteeism Ensures that every student is enrolled in a summer program including tracking progress and providing program and opportunity information to parents/guardians Ensures that families understand their rights including retention and discipline Works with the school social worker, Instructional Facilitator, and nurse to coordinate supports for students and families Participates in regular professional development as directed by the district to improve skills and gain knowledge about family engagement research and best practice. Knowledge, Skills & Characteristics: Qualifications - Required: Education: High School Diploma or GED Forty-eight (48) Credit Hours of College Coursework or an Associate's Degree, or a passing score on one of the two following Formalized Standardized Assessments: ParaPro Assessment (**************************** or WorkKeys Certificate of Proficiency for Teacher Assistants (************************************************* At least 3 years of experience working with diverse families and in an urban setting and knowledge of their needs Excellent verbal and written communication skills Deep knowledge of the functions and resources of community organizations and social service agencies providing services to families and children in Boston Proficient verbal and written communication skills in dominant home language of the families of the desired school (see attached list of schools with languages) Ability to take independent initiative, while committing to collaboration Ability to work a flexible schedule including early mornings, evenings, and weekends based on school, family, and district needs Ability to employ tact, diplomacy, and sound judgement in dealing with sensitive issues and challenging situations Strong organizational skills Proficient in the Microsoft Office suite Ability to leverage (and when needed learn) technology and software applications to create reports, maintain records, and provide data Ability to create and maintain strong community collaborations Some experience in developing and/or leading interactive workshops and trainings Willingness to learn and apply new skills and content Demonstrated cultural proficiency and ability to lead others in conversations of race and culture. Deep knowledge and understanding of, and demonstrated ability to connect with the ethnic background of students and families served. Qualifications - Preferred: Bachelor's degree Multilingual - Proficient verbal and written communication skills in multiple languages Certification in translation and/or interpretation Reliable transportation Conflict negotiation training and experience Terms: BTU, Paraprofessional Unit, Contractual Hourly Rate Family Liaison, 215 days per year, 40 hours per week (The 215 work year is July 1st to June 30th and shall include 180 days in which school is in session and 35 days outside of the school year; the 35 workdays outside of the school year shall be assigned as determined by the School Principal/Head of School in partnership and agreement with the Office of Student, Family, and Community Advancement) The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
    $68k-84k yearly est. 30d ago
  • Behavioral Health Liaison

    Greater Lawrence Family Health Center 3.9company rating

    Liaison Job 22 miles from Chelsea

    pEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program./p pGLFHC is currently seeking a Behavioral Health Liaison to join for our Behavioral Health (BH) Program. The Behavioral Health Liaison (BHL) serves as a vital link between patients seeking/being referred by the Primary Care Physician (PCP) to Behavioral Health Services/Team within GLFHC. The BHL will facilitate support to warm handoffs, during open access and to improvement of access to services for those patients with mental health needs. The BHL will ensure the effective management of all BH referrals and perform all necessary tasks including but not limited to processing, prior authorizations, scheduling and tracking of referrals for clinic patients. The BHL must be knowledgeable about available resources and demonstrate cultural competence in working with diverse populations./p ul li Serves as communication liaison between GLFHC and mental health resources in the community./li li Assists the patients referred to mental health services through the healthcare system by acting as a patient advocate and navigator./li li Conducts data reporting to identify gaps in care or services and conducts patient outreach to facilitate follow up care or services. Maintain an actualized database of community mental health resources. /li li Process internal referrals from primary care clinicians to onsite mental health services./li li Review of health insurance status and complete health insurance preauthorization, determination of appropriate services/service provider, and scheduling of visit./li li Supports patient in preparing for and making behavioral appointments./li li Tracks behavioral appointments and develops and implements appointment reminder strategies./li li Coordinates with Behavioral Health Specialists in the development of a comprehensive care plan./li li Provides follow-up from office visits or telephone calls for non-clinical issues./li /ul pstrong /strongstrong Qualifications/strong/p ul li Certificate in Human Services or related field (in psychology, social work, community health worker, etc.)/li li Strong interpersonal and communication skills./li li Knowledge of behavioral health services and resources./li li Cultural competence and the ability to work effectively with diverse populations./li li Three (3) + years' experience of direct patient care experience/li li Bilingual/bicultural - Spanish and English/li li Functional capability to work with Word documents and Excel spreadsheets/li li Ability to multi-task/li li Reliable and dependable/li li Strong problem-solving and critical thinking skills/li li Strong teamwork and collaboration: The ability to work collaboratively with other healthcare professionals, including therapists, medical providers, and social workers, is essential for providing comprehensive care./li /ul p /p pstrong GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement./strong/p
    $55k-92k yearly est. 60d+ ago
  • Family Liaison - Spanish Speaking

    Everett Public Schools 4.3company rating

    Liaison Job 1 miles from Chelsea

    EVERETT PUBLIC SCHOOLS - Spanish Speaking FAMILY LIAISON (Everett High) DEFINITION: The Family Liaison will support in ensuring that schools in Everett Public Schools are safe and welcoming for all students and families and actively engage them in student learning and school improvement. Families and communities are integral partners in the educational and life success of our students. Family Liaisons will work in tandem with central administration and school staff to create a welcoming environment that values parents/guardians as full partners in the education and development of their children. The Liaison will serve as a bridge between school and home in ways that build trusting relationships and foster understanding using culturally and linguistically sustaining practices. The Family Liaison will play a key role in building the capacity of educators and families to collaborate around student success and in connecting students and families to opportunities and resources. ESSENTIAL DUTIES AND RESPONSIBILITIES: Promotes family and student engagement within the EPS and greater Everett school community to improve student achievement. Conducts preliminary/annual assessment of family engagement structures and activities that exist in the district. Creates and implements school climate surveys, school engagement plans, parent and guardian focus groups, and other tools and indicators to assess EPS family engagement. Responds to concerns/issues raised by parents/guardians with empathy while using culturally and linguistically sustaining practices, and effectively follows through to resolution. Develops strategies for building the capacity of parents to become more effective advocates for themselves and their children. Develops families' understanding and ability to navigate the EPS system including building the capacity of parents/guardians regarding school registration, conducting residency checks, educational rights of their students, and educational access. Connects students and their families to internal school supports and/or outside agencies and community based organizations for the purpose of ensuring the needs of students and families are met. Ensures consistent, effective, timely, and accessible communication with families in a variety of ways including the home languages of families. Organizes and facilitates family engagement events, workshops and programs in an effort to empower our EPS parents/guardians to support them to be the best advocates for their children. Some examples may include supporting families with understanding school policies, providing assistance with remote learning, providing technology programs for parents/guardians, and learning about the curriculum. Provides coordination and technical assistance to ensure that parent involvement requirements are met; compiles materials and creates files to document compliance. Provides translation and interpretation assistance for matters related to the Individualized Education Plan process for students with disabilities. Participates in regular professional development as directed by the district to improve skills and gain knowledge about family engagement research and best practice. Provides direct support with outreach efforts at schools and builds the capacity of the school to engage families in a culturally appropriate and meaningful way. Performs any other duties and assumes other responsibilities as may be assigned by the Superintendent and Deputy Superintendent. WORKING TIME: The Parent Liaison position is a 12 month, full time position. Applicants for this position must commit to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs. SALARY: Commensurate with experience and education.. REQUIRED QUALIFICATIONS: At least 2-3 years of experience working with diverse families and in an urban setting and knowledge of their needs. Excellent verbal and written communication skills Deep knowledge of the functions and resources of community organizations and social service agencies providing services to families and children in Everett. Proficient verbal and written communication skills in the home language of the families of the desired school. Ability to take independent initiative, while committing to collaboration. Ability to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs. Ability to employ tact, diplomacy, and sound judgment in dealing with sensitive issues and challenging situations using culturally and linguistically sustaining practices. Strong organizational skills. Proficient in the Microsoft Office suite. Ability to leverage (and when needed learn) technology and software applications to create reports, maintain records and provide data. Ability to create and maintain strong community collaborations. Some experience in developing and/or leading interactive workshops and training. Willingness to learn and apply new skills and content. Demonstrated cultural proficiency and ability to lead others in conversations of race and culture. Deep knowledge and understanding of, and demonstrated ability to connect with the ethnic background of students and families served. PREFERRED QUALIFICATIONS: Familiarity with the Everett Public Schools. Certification in translation and/or interpretation. EPS respects linguistic diversity and believes that candidates who speak another language bring value to the district culture and diversity. The Everett Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
    $61k-82k yearly est. 21d ago
  • PSAP Customer Service Liason

    Comtech Telecommunications Corp 4.3company rating

    Liaison Job 19 miles from Chelsea

    Job Title: PSAP Customer Service Liason Department: Terrestrial & Wireless, Engineering & Operations Reports To: Manager, Programs Salary: $78,600 - $86,600 Purpose: The Commonwealth of Massachusetts, through the State 911 Department, has awarded NextGen Communications, Inc. ("Comtech") the contract (Contract # BD-23-1044-EPS90-1044E-84666) to maintain, monitor and operate the existing state-wide Next Generation 911 system in Massachusetts. Massachusetts has the largest NENA i3 end-to-end fully integrated NGCS, ESInet, logging and recording and hosted call handling system in the United States. It includes 211+ PSAPs, 800+ call handling positions, three geo-diverse data centers, a dual multi-protocol label switching (MPLS) backbone. The contract is five (5) years beginning August 1, 2024, with an option period of five (5) years totaling ten (10) years total. The contract requires a PSAP Customer Service Liaison to support the S911 customer, the PSAP Personnel and the Comtech team. Job Overview: The PSAP Customer Service Liaison is the interpreter between the first responder workforce and the operational team that supports the Next Generation 911 system and all its ever-evolving technologies. Employee shall reside in Massachusetts and be a customer advocate within the Comtech organization. Direct experience working within a PSAP (Massachusetts PSAP is preferred) as is some level of technical knowledge on NG911 services. This job will require 25%-50-% travel within the Commonwealth of Massachusetts. Employee will need to provide their own vehicle and all mileage can be expensed to Comtech. Some duties may be required after standard business hours. Responsibilities: * Create and maintain a schedule and conduct service review meetings with PSAPs quarterly (or as needed) * Define designated list of PSAPs to maintain connections to with the State 911 Department ('S911D') * Maintain PSAP Directory updates with S911D and within Comtech systems (ticketing system, knowledge management system, notification system) * Review of incident tickets and work orders within the ticketing system to ensure appropriate updates/responses to maintain positive customer experience * Provide clarification to PSAP Admins as needed on open tickets * Develop and maintain relationships with stakeholders by providing education, guidance, input and initiatives to support project work. * Act as an escalation point for Field Team or NSOC for requests from PSAP * Function as technical consultant for Move Add Change ("MAC") planning between PSAP and State 911 Department * Maintain upcoming NG911 onsite work schedule & conduct weekly meetings with S911D to review (MAC/workorder etc.) * Analysis and follow-up as needed for Customer Satisfaction Surveys ("CSATS") * Perform onsite CSAT surveys with PSAP Personnel * Drive improvements within organization that will result in continued improvements to customer experiences * Analyze behavior of a PSAPs calls to spot anomalies, trends and identify areas of improvement * Engage with internal and external clients and personnel to ensure coordination and collaboration on issue resolution and planning initiatives. * Participate in Change Control Board (CCB) meetings to represent PSAP and identify any impacts Skills/Qualifications: * Experience working within a PSAP preferably in Massachusetts * Strong interpersonal skills * Advanced written and verbal communication skills are a must * Demonstrated ability to coordinate cross-functional work teams toward task completion * Understanding of First Responders * General PC knowledge including Microsoft Office expert level knowledge of Excel, working knowledge of Access * Technical understanding of NG911 services as they relate to PSAP Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.
    $78.6k-86.6k yearly 10d ago
  • Social Services Liaison - Mayor's Office

    City of Brockton, Ma 4.3company rating

    Liaison Job 22 miles from Chelsea

    About City of Brockton: For nearly 200 years Brockton has retained its distinctive character as a complete community, and benefits from its role in the regional economy. It has excellent transportation access that links employment, employees, education, and services. While other communities in the Greater Boston area have become very expensive places to live or to conduct business, Brockton provides a high-quality alternative that is relatively affordable to all. Brockton provides the benefits that arise from a culturally diverse population and the diversity of its employment base. This is a complete city ? with its diverse places to work, study, shop, and live. The neighborhoods are compact, walkable, and endowed with a solid stock of housing. It has a remarkably varied and extensive network of open spaces, cultural and civic institutions. To learn more about what the City has to offer please click here. Job Description: Position: Social Services Liaison Location: Mayor's Office Date Opened: 2/12/2025 Date Closed: Until Filled Position Type: Full Time / Benefited / Grant Funded Salary: $75,000 Essential Duties and Responsibilities: * Oversee and manage Diversion to Care Grant. * Attend all mandated meetings and trainings related to the Diversion to Care Grant. * Work with the Finance Department on all budgeting and mandatory grant reporting required in relation to the Diversion to Care Grant. * Work with the Finance Department to complete necessary contracting documents and additional applications as deemed necessary. * Seek evidence-based practices following the completion of a community assessment to fulfill gaps in services that the Diversion to Care Grant will be able to meet in efforts to increase service delivery. * Work with public officials and agencies to ensure quality service delivery. * Form collaborative relationships with community groups, churches, businesses, nonprofits and other city departments to maintain efficiency and effective delivery of grant related services. * Complete mandatory weekly updates with the Director of Social Services. Additional tasks may be identified during the duration of this grant period and other duties as assigned. Some evening and weekend hours may be required. Position is fully funded by the Diversion to Care Grant, and employment is reliant on availability of these grant funds. Requirements: Education and Experience: Bachelor's Degree in human services or social work, with a background working with those who live with substance use and mental health. Preferred experience includes experience working on state and federal grants, budgeting and grant reporting, grant management, coordinating and convening community focus groups, leading trainings within the community, experience working with diverse community populations, experience facilitating groups and meetings, ability to work with a variety of stakeholders that have different needs and levels of readiness. Must have a valid Massachusetts Driver's License and a reliable means of transportation. Please disclose any need for licensing supervision and training requirements, if applicable. Additional Information: The City of Brockton provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other protected class. The City of Brockton complies with all applicable federal, state and local laws governing nondiscrimination in employment in all locations in which the City operates. This policy applies to all terms and conditions of employment. As a condition of employment, the City of Brockton will conduct a MA Criminal Offender Record Information (CORI) check once an offer has been accepted. If you have Diversity or Equal Opportunity questions or need a reasonable accommodation, please contact Eisha George, Manager of Diversity, Equity and Inclusion, at ************. Section 2-110 of the Revised Ordinances of the City of Brockton mandates that employees establish residency within the City within one year of hire. Application Instructions: To be considered for this position, please click the APPLY NOW button and follow the instructions.
    $75k yearly 1d ago
  • Home Care Liaison

    Continuing Care Management 3.9company rating

    Liaison Job 32 miles from Chelsea

    SALMON Home Care is seeking dedicated and compassionate Home Care Liaison in the Shrewsbury area If you're looking for a career that's transformative for you and those you serve, then you've come to the right place. You can develop your career and your capabilities at SALMON while you support and care for our patients. We encourage you to reach out and understand the opportunities that await with stable staffing, a great reputation and wonderful career experience. Our staff are there to support our patients and their families as much as possible in their daily lives. SALMON Health and Retirement offers a generous tuition reimbursement program for nursing-related programs and other degree programs relevant to your role. Your career goals are our goals, too. The right benefits can make your life better. We want you to feel seen, heard, valued and cared for, which is why we offer competitive wages, tuition reimbursement and student loan repayment, wellness perks, generous paid holidays and paid time off, free tickets to sporting events, life insurance, health insurance, dental insurance, a 401(k) plan and more. #INDVNA
    $51k-68k yearly est. 12d ago
  • Alternative Education Liaison High School

    Haverhill Public Schools 3.7company rating

    Liaison Job 26 miles from Chelsea

    HAVERHILL PUBLIC SCHOOLS HAVERHILL, MASSACHUSETTS 01830 ANTICIPATED OPENING HAVERHILL PUBLIC SCHOOLS IS A DIVERSE ENVIRONMENT AND IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED CANDIDATES WILL RECEIVE CONSIDERATION Title of Position: ALTERNATIVE EDUCATION LIAISON HAVERHILL HIGH SCHOOL FULL-TIME POSITION (NON-UNIT POSITION) (ANTICIPATED OPENING) Work Year: 2025-2026 School Year Effective Date of Employment: Immediate Salary: $ 48,000 to $51,000 (based on experience) Organizational Relationship or Line of Authority: Reports directly to the High School Principal and/or his/her designee. Statement of Duties: * The Alternative Education Liaison position serves as the bridge between the school and our at-risk students and their families in navigating their High School experience. * Assist in developing programming to create a HiSet/GED class, track students to ensure success and assist with at-risk day students programming. * Tracks students for placement in the GED/HiSet program, identifying students for referrals to HP3 and/or Community Action, Inc. as would be beneficial for individual students' needs * Works closely with Night School Coordinators to assist and collaborate as needed with programming, scheduling, and student support. * Use curriculum to select/adapt/develop appropriate materials and methods that encourage student progress, and align with MA (CCRS) * Incorporate college and career readiness, technology, and goal-setting into the curriculum. * Use appropriate learning activities for the objectives; demonstrate and explain clearly; provide for reinforcement through guided and independent practice. * Collaborate with HP3 to provide workplace readiness programs * Be willing to train, learn, and provide instruction of the HP3 curriculum to provide lessons to day students on financial literacy, goal setting workplace readiness, etc. * Ensure active participation of all students in learning activities. * Integrate and supervise the use of technology/computers for pertinent class material. * Participate in monthly staff meetings and meetings with Community Action Inc. and Guidance as designated. * Complete student progress reports. * Monitor and track attendance and student goals and outcomes for enrollments for the day and the HiSet/GED program. * Collaborate with Community Action Inc. Program Director, instructors, Administration, and fellow teachers to address issues as they arise. * Maintain an effective working relationship and communication with other staff. * Secure and maintain certification for standardized assessments (Massachusetts Adult Proficiency Test - MAPT) * Select and develop appropriate materials and methods that encourage student achievement. * Strives to share and promote various education programs offered at Haverhill High School with our Hispanic students and their families to increase parent and family participation in the student's educational process. * Attends meetings with our students and parents both in school and within the educational programs. * Assesses situations and refers to appropriate administrators as needed. Works in conjunction with our attendance counselors and administrators. * Works with our attendance coordinators in the Family Resource Center contacting parents of students who are not in attendance regularly and making home visits as needed. * The Alternative Education Liaison is present during school lunches and in the halls in between classes for the purpose of providing visibility and availability to assist staff and students. * Communicates immediately and regularly referring all potential altercations, suspicious activities, and policy violations to the administrators at Haverhill High School. * The Alternative Education Liaison works daily to foster positive relationships between home, school and the community. Qualifications: ? Bachelor's Degree preferred. ? Bi-lingual preferred ? Minimum three (3) years working with adolescent children in a high school ? Able to work varied hours of a school day ? Such alternatives to the above qualifications as the Superintendent of Schools may find appropriate and acceptable. Closing Date for Receipt of Application: June 15, 2025 Applicant Tracking Posting #: School Spring Posting #: Address all Applications and Letter of Intent to: School Spring (Preferred) or Haverhill Public Schools Human Resource Department 4 Summer Street - Room 104 Haverhill, MA 01830 An Equal Opportunity Employer The Haverhill Public Schools is an Equal Opportunity Employer and is in compliance with Federal regulations prohibiting discrimination in employment on the basis of race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, or disability.
    $48k-51k yearly 23d ago
  • Home Care Liaison

    Salmon Health 4.1company rating

    Liaison Job 32 miles from Chelsea

    SALMON Home Care is seeking dedicated and compassionate Home Care Liaison in the Shrewsbury area If you're looking for a career that's transformative for you and those you serve, then you've come to the right place. You can develop your career and your capabilities at SALMON while you support and care for our patients. We encourage you to reach out and understand the opportunities that await with stable staffing, a great reputation and wonderful career experience. Our staff are there to support our patients and their families as much as possible in their daily lives. SALMON Health and Retirement offers a generous tuition reimbursement program for nursing-related programs and other degree programs relevant to your role. Your career goals are our goals, too. The right benefits can make your life better. We want you to feel seen, heard, valued and cared for, which is why we offer competitive wages, tuition reimbursement and student loan repayment, wellness perks, generous paid holidays and paid time off, free tickets to sporting events, life insurance, health insurance, dental insurance, a 401(k) plan and more. #INDVNA
    $48k-65k yearly est. 12d ago
  • FSRI - Bilingual Police Liaison - Pawtucket

    The City of Providence 3.6company rating

    Liaison Job 44 miles from Chelsea

    FSRI is always looking for candidates that want to make a positive impact on the community we serve in! Join an expanding, award-winning team that partners with law enforcement to provide on-scene crisis intervention, emergency screening and triage, information, emotional support, Spanish interpretation, and referral for victims of crime and residents behavioral health crisis who become known to law enforcement, with a special focus on responding to incidents involving individuals and families exposed to victimization and trauma in the community. Provides follow up support and resources for assistance with the criminal justice system, trauma-informed behavioral health treatment, and access to basic needs, treatment, and government benefits. Qualifications: Associate's degree required. Bachelor's degree in Social Work, Human development, Criminal Justice, psychology preferred. Experience working with law enforcement strongly preferred. Behavioral health-oriented, with case management experience. Prior experience working with trauma victims preferred. Excellent crisis management and intervention skills. Must have excellent communication and interpersonal skills. Possession of valid drivers' license, reliable transportation and proof of current automobile insurance. English/Spanish verbal and written bilingual skills required. Ability to utilize a computer, the internet, and Electronic Medical Record to complete documentation. Demonstrated ability to work independently and to take initiative and work collaboratively as part of a team. Knowledge of Central Falls/Pawtucket communities highly preferred. Second shift work required. Ability to undergo a background check with Pawtucket Police required. Bilingual skills are compensated by an additional 6%, above base pay. Physical Requirements: This position co-locates at the Pawtucket Police Department and may require community visits. Employees in this position must have the ability to: Travel to and from community locations and office sites, which could include using walkways, stairs and/or elevators. Ability to lift up to 20lbs. Ability to communicate effectively verbally and in writing. Able to be flexible in providing coverage to any Go Team partnerships as needed and requested Don't meet every single requirement? Here at FSRI, we're dedicated to building a diverse and inclusive workplace. If you're excited about one of our career opportunities, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today! About Us: At Family Service of Rhode Island (FSRI), we succeed by lifting others. Founded in 1892, our long history of non-profit service has always been tailored to meet the unique and ever-changing needs of the diverse Rhode Island community in which we serve. We have three offices located in Providence, but our employees provide impactful services state-wide. We are engaged, committed, and passionate about our work helping others, and care deeply about our mission to advance equity, opportunity, and hope in our communities. Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.
    $43k-55k yearly est. 18d ago
  • Mobile Outreach Specialist-HOME Team

    Advocates 4.4company rating

    Liaison Job 21 miles from Chelsea

    Starting Rate: $21.50/hour The Mobile Outreach Specialist position is a great fit for those who have previously worked in a Group Living Environment and who are seeking more independence in their next role! As a Mobile Outreach Specialist (MOS), you will provide psychiatric rehabilitative interventions to people receiving support from the Clinical Team. This position requires significant independent work as well as work with a larger team including a Clinical Supervisor, residential program staff, and a Housing Coordinator. You will work with a caseload of individuals who live in the community in their own apartments, but who still need weekly support with symptom management and coping skills, managing finances, scheduling and attending appointments, grocery shopping, and other daily living tasks. This position requires driving within the community, and Mobile Outreach Specialists receive mileage reimbursement. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Responsible for the delivery of services, support, interventions, and coordination of other services to achieve goals for the person served. Participate in the development of the treatment plan and attend other treatment meetings as required. Perform interventions with persons served that address their identified goals and result in skill development. Provide transportation to persons served as connected to treatment needs. Communicate progress of persons served, status, and any changes in daily notes, monthly submission of progress notes and submission treatment plans as needed. Ensure that rehabilitative treatment and clinical record meet Rehab Option standards and billing codes are entered in a timely and accurate manner. Demonstrate a proactive commitment to maintaining effective communication with staff and customers to facilitate and promote effective working relationships and customer service Support individuals in transition between group homes and independent living. Assist with all facets of the move which includes packing/unpacking, organizing for a physical move, setting up utilities, cleaning. Ensure all paperwork, reports, trainings are up to date and completed within expected timelines. Provide crisis intervention and access emergency services as needed. Identify and address community integration issues for persons served. Participate in or facilitate group work as designated by supervisor. Actively participate and attend supervision and staff meetings. Actively participate and attend trainings as assigned; maintain necessary certifications (CPR/First Aid, Crisis Management, MAP). Maintain professional, pleasant, approachable and helpful demeanor at all times Qualifications BA or AS in related field or High School diploma and 2 years' experience in related field. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations Ability to read English and communicate effectively in the primary language of the program to which they are assigned Ability to thrive in a fast-paced, team-oriented environment and as well as work independently Strong organizational skills and ability to multi-task Strong computer knowledge Strong analytical, numerical and reasoning abilities. Must have excellent interpersonal skills and ability to work as part of a team. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport persons served. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. Why Should I Consider a Career in Human Services? Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening . We exercise independent judgement and contribute to the overall success and benefit of the Team. Is Human Services a Fit for Me? Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.
    $21.5 hourly 1d ago
  • Client Liaison, Concierge Medicine

    Brigham and Women's Hospital 4.6company rating

    Liaison Job 4 miles from Chelsea

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary GENERAL SUMMARY/ OVERVIEW STATEMENT Under the general supervision of the Administrative Director and Administrative Manager of the Center for Specialized Healthcare Services (CSS), the Client Liaison (Concierge Medicine) is a lead Mass General conduit to a full panel of patients receiving longitudinal care within the Concierge Medicine practice, as well as external companies and referral entities. The Client Liaison serves as the face of the Center and the institution directly responsible for creating and maintaining positive and productive relationships for growth in the Concierge Medicine portfolio. In addition to facilitating appointments, scheduling, verifying insurance coverage, s/he is accountable for promoting the practice through highest levels of customer service, promoting positive word of mouth. The Client Liaison understands the healthcare dynamic and preferences in his/her Concierge Medicine physician's panel of patients and actively contributes to nurturing said panel. S/he develops and maintains strong relationships with practice leadership and other key contacts both within and outside of Mass General/Mass General Brigham to best assist patients with their health care needs in a discrete, often expedited manner. The Client Liaison coordinates with clinical and administrative areas to schedule appointments, assist with guest services, and deliver a consolidated care itinerary. The position requires attention to detail as well as the ability to work independently and handle multiple priorities and deadlines, as well as the ability to professionally contribute to business meetings and VIP patient interactions, continuously adapting to the relevant preferences of each patient and referring entity. PRINCIPAL DUTIES AND RESPONSIBILITIES * Serves as the designated account representative for patients for a designated physician * Builds excellent rapport with external clients, referring entities, patients, and their families * Tracks clients' preferences and metrics * Addresses concerns and provides resolution by exercising good judgement. Escalates when necessary * Extensive knowledge of all panel members' preferences * Partners closely with other members of CSS (client specialists and liaisons, finance liaisons, clinical staff), exhibiting the highest level of professionalism * Serves as a model of professionalism and outstanding service for other members of the department * Provides highest level customer service to local, national and international healthcare providers and referral entities; Mass General clinical and administrative departments; and patients and their families, with the intent of growing volume. * Acquires and maintains comprehensive knowledge of services provided by Mass General Hospital and affiliated Massachusetts General Brigham hospitals. * Executes high-level requests which may require some flexibility to usual operational procedures with the highest degree of professionalism and judgment * Develops and maintains strong relationships with MGH professionals, MGH ancillary services and affiliated hospitals to expedite coordinated care for patients and clients * Collaborates with other CSS staff to provide cross-coverage as needed * Facilitates special projects, as required, such as special mailings and other outreach efforts * Documents all communication in Customer Relationship Management database and other internal systems; provides periodic data reporting * Is an expert in EPIC and CRM systems relating to operational processes for current and prospective patients * Employs customer service recovery tactics, as needed * Assists with training and mentoring new and/or junior staff * Meets regularly with leadership to review ongoing projects and issues Qualifications SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: * Ability to work independently, as well as a member of a multidisciplinary team * Experience managing projects and working relationships in a matrix organization * Demonstrated ability to effectively work with clinical staff strongly encouraged. Work directly with individuals at all levels of the organization, including clinicians and leadership * Strategic thinking & facilitation: Ability to think and address strategic and clinical demands * Ability to take initiative and proactively identify problems and propose solutions * Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures * Excellent customer service skills * Outstanding communication skills in all formats- phone, electronic, in-person. * Proven ability to work independently and as part of a team * Proven ability to perform well under pressure and in an ever-changing environment * Excellent relationship management skills, including negotiating, mediating, and facilitating. * Ability to multitask and change priorities to best meet patients and clients' needs * Competent with Microsoft Office desktop applications; familiar with database management software. * Ability to learn and understand medical terminology and organizational departments and divisions to effectively collaborate with CSS clinical colleagues and schedulers to facilitate the appropriate medical appointments * Poise to represent the organization well externally via phone, written communications and in person EDUCATION: * Bachelor's degree strongly preferred EXPERIENCE: * 5 or more years of related experience in a health care or business environment required * Proven diplomacy skills and the ability to work with all levels of management and medical professionals both within and outside of the organization * Comprehensive knowledge of healthcare services, systems, and procedures Additional Job Details (if applicable) Remote Type Onsite Work Location 50 Staniford Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $65k-92k yearly est. 1d ago
  • Suicide Prevention Grant Program - Outreach Specialist

    Veterans 4.4company rating

    Liaison Job 40 miles from Chelsea

    With the belief that they were there when we needed them, so we must be there now that they need us , Veterans Inc., the largest provider of supportive services to Veterans and their families in New England, is seeking to fill the Suicide Prevention Grant Program (SPGP) Outreach Specialist position and become a valued member of Veterans Inc. team! The SPGP Outreach Specialist will be a part of the team under the SSG Parker Gordon Fox Suicide Prevention Grant Program. WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY: Community outreach to identify Veterans at-risk Educate Veteran families and networks on the risk of suicide in Veteran populations, including warning sign recognition, suicide prevention and education of protective factors Participate in community events, such as education and training workshops Assist the Veteran and their family with referrals, temporary financial support, case management and suicide prevention services Help obtain any other services necessary for improving the mental health status and well-being Ensure the goals of the grant are met according to the SPGP guidelines WHAT YOU MUST HAVE: Bachelors degree in Human Services or related field. Military experience can be substituted for this requirement. Minimum of two (2) years experience working in a non-profit environment. Demonstrated knowledge and experience in working with veterans preferred but not required; sensitivity to veterans-related needs and issues. Knowledge of service areas, job market, economic and political trends, and resources. Must be able to successfully pass a CORI/Background records check. Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered. WHAT WE CAN OFFER YOU: Comprehensive Benefits Package for FT employees includes: BCBS Medical, Dental, and Vision Insurance Employer Paid Short and Long-Term Disability and Life Insurance. $2000 Medical Opt-Out program if you have medical coverage through another source. Retirement Plan (403B) with a $2000 Match Flexible Spending Accounts Tuition Reimbursement Program Paid Parental Leave For more information, or to apply now; visit our website. Please do not mail, email, or fax your cover letter/resume as we are limited to only accepting completed applications through our career page. Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed. Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. If you need assistance completing an application please contact *********************** . We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.
    $38k-57k yearly est. 18d ago
  • Outreach Coordinator - Hourly Position

    Literations 4.2company rating

    Liaison Job 4 miles from Chelsea

    Literations envisions a day when all students, regardless of zip code, enter the fifth grade as proficient readers poised for academic success. Our mission is driving educational equity through experienced community volunteers empowering young readers for lifelong learning. We serve communities where opportunity gaps exist to ensure all students have the resources to become literacy proficient. Our experienced community volunteers are matched 1:1 with early elementary students from one of our 15 partners. These pairs meet weekly throughout the school year to accelerate students' reading growth. Our highly-effective programming annually supports over 500 children to help them succeed in school and beyond. Literations is an affiliate of AARP Foundation Experience Corps, a national leader in engaging older adult volunteer coaches to improve grade 1-4 student literacy. GENERAL STATEMENT OF POSITION The Outreach Coordinator, under the supervision of the Deputy Director, is responsible for recruiting new volunteers in Boston to serve as Literacy Coaches. The Outreach Coordinator will build relationships with community partners and influencers, attend community events, conduct information sessions, and promote Literations volunteer opportunities online and in-person, with an immediate emphasis in Dorchester, Roxbury, and Mattapan. Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed The Outreach Coordinator is part of the Recruitment and Training Team and will work closely with the Volunteer Coordinator and the Training Specialist. They will also interface regularly with Literations's Operations and Program Teams. Ideal candidates should have a strong commitment and drive for deep and robust community engagement and feel comfortable exploring and navigating various communities and environments. Successful candidates will feel excited about the opportunity to develop and deepen community relationships and partnerships. RESPONSIBILITIES Goal Setting and Planning In collaboration with the Deputy Director, Recruitment and Program Departments, set annual goals for number of events, inquiries, attendees at events, and applicants by site that align with overall programmatic needs In collaboration with the Deputy Director, develop outreach plan for recruitment methods and timing of outreach within distinct communities in order to reach annual goals Establish Sources Review historic outreach efforts and determine most successful sources for recruiting new volunteers as well as underutilized and/or untapped sources Conduct community/neighborhood audits in order to determine locations, organizations, community influencers that can serve as volunteer sources Relationship Building Conduct outreach and establish/grow relationships with community organizations and influencers; and develop strategies for utilizing existing and growing network as sources for prospective volunteers Manage relationship with AARP Massachusetts to support ongoing outreach efforts Outreach In partnership with Literations Marketing VISTA, create a schedule of social media outreach and develop engaging promotional materials to use for online and in-person outreach opportunities Publicize information sessions and volunteer opportunities online and in communities Research and attend community events, schedule and conduct in-community information sessions Develop and manage a Volunteer Ambassador program to engage existing volunteers in Literations's recruitment efforts Manage Literations Active-ation Program by creating and executing a social, educational, and recruitment-based calendar of events based on volunteer interests in order to support both volunteer retention and recruitment needs Past events include coffee hours, fireside chats with external specialists, technology workshops, yoga sessions, etc. Customer Service Utilize Literations's Applicant Tracking System (Breezy HR) to monitor, track, and provide top-quality customer service to prospects until they convert to applicants Support the Recruitment Team with 2-3 hours of applicant interviews per week, depending upon time of year Other Prepare monthly outreach reports, attend regular recruitment and staff meeting, collaborate with recruitment, operations, and program teams as needed Other duties as assigned QUALIFICATIONS Strong familiarity with Boston neighborhoods and communities (resident preferred) Excellent public speaking, interpersonal, and customer service skills Current and valid driver's license and regular access to a vehicle is essential for this role Experience with community organizing and/or engagement Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed Ability to work productively with a diverse group of community stakeholders, volunteers, and staff and an appreciation for working with older adults and intergenerational work Patience, flexibility, a sense of humor, and creativity and initiative when solving problems Strong technology skills, including basic knowledge of email and Zoom and the willingness to learn new systems Reliable wifi/internet access Bi/multilingual a plus HOURS AND COMPENSATION This is a non-exempt, hourly (20-25 hours/week) position, with a starting range of $23-$27/hour. While Literations practices a hybrid work model, this position will be heavily community and in-person focused within Boston and Boston neighborhoods. Benefits include monthly travel allotment, access to a 403b retirement plan (includes an employer match of up to 2%), hybrid work schedule, generous personal time, and a supportive working environment. You can learn more about Literations by visiting ******************** Literations is an equal opportunity employer, committed to creating and supporting a diverse work environment. Candidates of color, bi-/multilingual, bicultural, and LGBTQIA+ are strongly encouraged to apply.
    $23-27 hourly 60d+ ago
  • Transistant Assistance Coordinator (per-diem)

    Guardian Angel Senior Services 3.7company rating

    Liaison Job 27 miles from Chelsea

    Summary:The Transitional Assistance Coordinator will assist Guardian Angel in service adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury. This position must be motivated by being an instrumental part of giving a participant at a facility level of care the opportunity to rejoin community living with support in place to live a safe and fulfilling life. Work collaboratively and under the instruction of discharge planners and State Case Mangers, the TA Coordinator will assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills. Responsibilities: The TA Coordinator position involves assisting with participant transition from skilled nursing facilities to community Living with appropriate support. Transitional assistance Coordination can include any or all the following: Following MassAbility policies, procedures and reporting in a timely manner Assisting with housing search, voucher and housing applications Attending housing appointments with participants for housing interviewing, touring and others Assisting with core documents applications required by housing authorities, such as an ID or Social Security Card Setting up apartments as preferred by participants. Maintaining active communication with MassAbility case manager with updates on participant. Attending transition meetings prior to participant discharge Tracking and documenting direct services, housing application, shopping expenses and all communications related to participants. Communicating with MassAbility. CM and other members of the transition team prior discharge Coordinating with MassAbility. CM on home modifications needs Initiating home assessments on housing space for suitable housing goods and furnishing Purchasing furniture, housing goods and all essential items based on Participant preferences. Setting up utilities services as needed Adequately updating service activity log, delivery reports and submitting reimbursements in a timely fashion. Attending interdisciplinary training, in-service and meeting to maintain and improve TA service-related knowledge. To assist in the development of information concerning care plans. Arranging transportation under TA plan and/or transporting individuals in their own vehicle. Requirements: Have a college degree (preferably in a human service field), plus experience in providing community-based services to individuals with disabilities; or at least 2 years comparable, community-based, life or work experience providing services to individuals with disabilities and/or persons 60 years or older Valid driver's license, clean driving record, and a reliable clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate. To work flexibly to meet the occasional requirements to work outside normal hours. Maintain confidentiality of sensitive information Utilize effective time management techniques to ensure tasks are prioritized, and agreed deadlines are met. Attend all relevant supervision and meetings. Complies with State/Federal regulatory acts and agency policies. Respects and maintains client confidentiality at all times. Reports concerns of client abuse or neglect. Refrain from discussing personal problems, concerns, or opinions with client, or client representatives. Can communicate effectively in the language and communication style of the Participant to whom they provide services and his or her family. Skills: Written and oral communication skills, problem solving skills, planning and budgeting skills, Math Aptitude, Professionalism, Lift and move up to 75 lbs.
    $33k-40k yearly est. 60d+ ago
  • Special Education Liaison (Social / Emotional) Job ID 932 (300534)

    Bedford School District 4.6company rating

    Liaison Job 14 miles from Chelsea

    Teacher/Special Education Teacher Additional Information: Show/Hide Bedford Public Schools Special Education Liaison (Social / Emotional) FY26 Responsibilities: Instruction: Develop and implement schedules for students' services in accordance with their IEPs' service delivery. Coordinate schedules with classroom teachers and other specialists' service delivery. Select appropriate instructional programs and methodologies, plan, and implement instruction that matches students' IEP goals and objectives. Provide appropriate instruction to address IEP goals and objectives, and differentiate instructional accordingly. Employ appropriate behavior management techniques during individual or small group instruction. Maintain and use adaptive equipment and materials. Develop and implement classroom and curricular accommodations and modifications. Teach and plan cooperatively with subject area teachers. Assessment: Assess the progress of all students assigned to his/her caseload and maintain record of data collection. Maintain assessment materials for special education evaluations. Administer MCAS with accommodations or develop portfolios for MCAS alternate assessment, as outlined in student/s' IEP s. Write reports based on evaluations and present reports at Team eligibility determination meetings. Individually test students and complete necessary assessment components for Special Education and Section 504 initial evaluations and reevaluations. Liaison Responsibilities: Serve as a Special Education liaison, which includes parent/guardian contact, scheduling of meetings, and completion of necessary paperwork for evaluations and Team meetings. Participate in Team evaluation and review meetings for students on caseload. Write Individualized Education Programs (IEPs). Develop yearly transition plans for students who are 14+. Collaborate with colleagues on building to building transition Complete progress reports for all students, according to the schedule set by school and special education regulations. Coordinate progress reports from all service providers. Paraprofessionals: Consult with special education paraprofessionals; including planning, coaching, modeling. Provide feedback and input regarding paraprofessionals to Special Education Program Administrator Communication/Consultation: Consult with parents/guardians, classroom teachers, related service providers, school nurse, and paraprofessionals, regarding planning and students' program needs. Consult with classroom teachers and special education paraprofessionals regarding accommodations and modifications. Conduct parent/guardian-teacher conferences during conference periods identified on school calendar. Communicate frequently with parents/guardians of students of caseload (e.g. email, telephone, etc.) Participate in school Open House for parents/guardians according to schedule set each year. Additional Information: Participate in professional development opportunities to increase knowledge base and skills, as well as maintain licensure. Attend and participate in department meetings. Maintain the high level of confidentiality and professionalism expected of all faculty. Perform other related tasks or duties at the discretion of the Special Education Program Administrator and/or Principal. Master's Degree preferred Licensure in Moderate Special Needs Teaching experience preferred Salary/Benefits: Per BEA and BPS Contract Bedford Public Schools are committed to hiring, mentoring, and retaining a diverse staff. We are relentless in our efforts to bolster equity, in both academic and work spaces, by fostering a culture of belonging and ensuring our diverse employees and students have equitable access to the resources and opportunities needed to thrive - personally, professionally, and academically.
    $28k-35k yearly est. 9d ago

Learn More About Liaison Jobs

How much does a Liaison earn in Chelsea, MA?

The average liaison in Chelsea, MA earns between $27,000 and $86,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average Liaison Salary In Chelsea, MA

$48,000

What are the biggest employers of Liaisons in Chelsea, MA?

The biggest employers of Liaisons in Chelsea, MA are:
  1. Codman Academy Charter Public School
  2. Codman Academy Charter School
  3. The Home For Little Wanderers
  4. Care Dimensions
  5. Encompass Health
  6. United Therapeutics
  7. Boston Public Schools
  8. Cambridge Public Schools
  9. Everett Public Schools MA
  10. Eliot Hill
Job type you want
Full Time
Part Time
Internship
Temporary