Liaison Jobs in Byram, MS

Are you skilled at building strong relationships within the healthcare community and passionate about educating patients and providers on the benefits of hospice care? As a Hospice Liaison with Bristol Hospice, you will play a pivotal role in meeting the needs of the community while raising awareness about our services and programs, helping to drive our mission forward. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn. Travel: You will be required to use your own vehicle to travel throughout the Bristol Hospice service area (mileage reimbursement applies). Our Culture Our culture is cultivated using the following values: * Integrity: We are honest and professional. * Trust: We count on each other. * Excellence: We strive to always do our best and look for ways to improve and excel. * Accountability: We accept responsibility for our actions, attitudes, and mistakes. * Mutual Respect: We treat others the way we want to be treated. Qualifications On an Average Day You Will: (includes not limited to) * Build relationships in assisted living facilities, hospitals, physician offices, personal care homes, and other community referral sources * Ensure our patients and their families receive the appropriate information about hospice care * Meet with community partners regarding hospice services for their patients * Participate in regular collaborative team calls * Develop and maintain relationships of trust and integrity within the community * Drive continual growth of Bristol Hospice through advocacy with referral sources Ideal Candidate Meets the Following Requirements: * Ability to communicate with general public and represent Bristol in a positive manner * Ability to articulate the Hospice Conditions of Participation and facilitate the transitions in care for hospice patients, family members, caregivers and other members of the healthcare continuum * Ability to create relationships with referral sources, patients, and families * Minimum of (1) year of sales, marketing, professional relations and/or education training required * Flexible with scheduling including some evenings and weekends to ensure patients and families needs for hospice services can be met * Hospice experience is a plus We Got The Perks: * Advanced training programs * Competitive salary commensurate with experience, plus generous incentive bonuses * Mileage Reimbursement * Expense Account * Medical, Dental, Vision, Life Insurance and more * HSA & 401(k) available * PTO and Paid Holidays * Tuition Reimbursement * Get paid to make friends that will last a lifetime! Join a Team that embraces the reverence of life! Bristol Hospice is an Equal Opportunity Employer and participates in E-verify.

Community Health Outreach Specialist - Jackson, MS The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them access Monogram Health's medical professionals. Roles and Responsibilities * Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health * program and/or ensure they are accessing the program's benefits * Communicate the benefits of the Monogram Health program to eligible members and overcome objections * Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them with care providers * Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully complete Position Requirements * The position is located in Jackson, MS * Heavy Travel - most days driving to patient homes * Valid driver's license * 2+ years' experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns * Experience with Salesforce and Microsoft Office required * Bachelor's Degree preferred but not required * 2+ years B2B sales experience required Benefits * Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney care * Competitive salary and opportunity to participate in the company's bonus program * Comprehensive medical, dental, vision and life insurance * Flexible paid leave and vacation policy * 401(k) plan with matching contributions About Monogram Health Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram's innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services, including case and disease management, utilization management and review, and medication therapy management services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with chronic kidney and end-stage renal disease. At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences

This is a part-time HCS position for Millcreek of Pearl; Jackson/Hines Come join our team as a Direct Care Associate at Mississippi's largest provider for adult mental healthcare. If you are patient and dedicated to making a difference in the lives of those in need through compassionate therapeutic practices while working in a team environment that supports learning and growth, this position is right for you. One of the most rewarding aspects of working as a Direct Care Associate is providing excellent care, comfort, and security to patients and families you treat, at their most vulnerable times. Having the opportunity to grow, learn, and advance in your career. ESSENTIAL JOB FUNCTIONS * Providing care and support to adults with disabilities. * Providing assistance with day to day living skills to promote independent living. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. The role of the Patient Access Liaison (PAL) is to minimize Prolastin -C Liquid access and reimbursement barriers for Alpha-1 patients and health care providers . They will accomplish this by executing the market access reimbursement plan in the assigned geographic area with physicians, office staff and institutional customers. The PAL will work closely with internal and external partners including HCPs and their staff, Market Access, the US Pulmonary National Sales Director and Regional Sales Directors and SP/Hub partners in the field, supporting accounts in resolving reimbursement issues and concerns. The PAL is expected to have a deep working knowledge of both public and private payer policies within their market, as it relates to Prolastin-C coverage and access. This position will serve as subject matter expert on payer/reimbursement matters, patient services and pharmacy processes and requirements. RESPONSIBILITIES: Proactively educate prescriber office personnel to facilitate patient access via in person and virtual interactions. Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans (i.e., Medicare, Medicaid Managed Care, Commercial) Champion and manage the appropriate utilization of patient support services and reimbursement programs to ensure compliance with legal and regulatory requirements. Collaborate closely with the Grifols payor team to understand payer policies and facilitate patient access. Ensure providers understand prior authorization requirements, appeals processes and clinical criteria, including technology options for electronic submission of PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Enhance awareness and understanding of patient support offerings and specialty pharmacy (SP) processes. Ensure these solutions are optimized to support the patient's journey and deliver excellent patient and provider experience. Reactively address patient specific issues and provide timely issue resolution across geography. Closely collaborate with Hub/SP account management team to directly solve any customer-related issues. Builds productive, professional relationships with customers in targeted accounts to address Prolastin-C market access issues. Compliance QUALIFICATIONS: BA/BS Degree, BSN, Advanced degree or PharmD preferred and at least 2 years of rare disease, specialty pharmacy, pharma and/or biopharmaceutical experience. Minimum of 3-5 years of experience calling on field-based customers, with proven ability to build strong relationships with healthcare professionals. Extensive knowledge of medication access channels. Strong functional knowledge of specialty pharmacy and health insurance and benefits with a demonstrated expert understanding of insurance eligibility benefit verification, prior authorization processes, reimbursement coverage, appealing insurance denials, application of financial assistance, co-pay support and free product programs Proven ability to thrive in both an independent setting and within a collaborative cross functional environment Ability to travel and cover large multistate geography territories; > 50% travel required, must reside within assigned territory and near a major airport The estimated pay scale for this role that is based Remotely is $105,000 to $110,000 per year. Additionally, the position is eligible to participate in the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us! \#LI-TN1 Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. **Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law. We will consider for employment all qualified Applicants in a manner consistent with the requirements of applicable state and local laws.** Learn more about Grifols (************************************** **Req ID:** 524501 **Type:** Regular Full-Time **Job Category:** Marketing

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **Responsibilities:** + Assigned as point of contact for physician offices, patients, and FRM (Field Reimbursement Managers) for patients enrolled into the patient support program + Process enrollments via fax, phone, and electronically as needed. + Receive inbound calls and make outbound calls as needed. + Track key patient metrics, analyzing data to identify trends and areas for improvement, and generating reports for stakeholders. + Anticipate potential problems, refer to policies and past practices for guidance and develop and execute effective solutions. + Provide additional support and handle any escalated patient cases + Complete audits and provide guidance and training to junior case managers on best practices in case management, patient interaction, and navigating internal and external systems. + Actively participate in initiatives to improve care delivery, streamline processes, and enhance patient experience within the patient support program. + Actively communicate and support leadership with feedback, when necessary + Manage recurring meetings with FRMs to discuss accounts **Qualifications:** + 5 plus years of industry experience with patient-facing or high touch customer interaction experience preferred + High School diploma or equivalent preferred + Previous Hub or Patient Support Service experience highly preferred + In-depth understanding of health insurance benefits, relevant state and federal laws and insurance regulations preferred + Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges preferred + Significant experience in managing complex patient cases within a healthcare setting, preferably with a focus on specialty medications preferred + Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers + Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust + Robust computer literacy skills including data entry and MS Office-based software programs **What is expected of you and others at this level** : + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + Provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.65 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 5/15/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application: * Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it. * You must meet all of the job requirements at the time of submitting the application. * You can only apply one time to a job requisition. * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. * Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted. After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile. Thank you, Human Resources Important Applications Instructions: Please complete this application in entirety by providing all of your work experience, education and certifications/ license. You will be unable to edit/add/change your application once it is submitted. Job Requisition ID: R00041825 Job Category: Allied Health Organization: Linkage, Engagement, and Retention Services Location/s: Jackson Medical Mall Job Title: HIV Outreach Specialist- Medicine-ID Job Summary: To provide direct and indirect client services to support linkage and retention in care for HIV/AIDS clients, supports all aspects of community engagement and outreach, seeks and connects PLWH (People Living with HIV) to available support services. Counsels medication adherence, and safe sex practices. Candidates do not have to have a diagnosis of HIV infection. Education & Experience Bachelor's Degree in Public Health, Social Sciences, Communications, or related field or equivalent combination of education/experience. Certifications, Licenses or Registration Required: N/A Knowledge, Skills & Abilities Interviewing skills. Knowledge of customer service principles and procedures, knowledge of community engagement, and health related issues, verbal and written communication skills, interpersonal skills to interact with a wide range of constituencies; ability to multi-task and use creative problem solving. Must be comfortable discussing HIV, sexually transmitted infections, alternate lifestyles, and associated risks with peers. Must be comfortable engaging individuals who may be mentally ill, homeless, HIV positive, or have substance abuse issues. Skill in the use of personal computers and related software applications. Responsibilities * Provides specialized, non-medical support for PLWH, including peer counseling, outreach activities, and HIV education to clients or potential clients. * Locates and re-engages PLWH who have been lost to HIV care, determining the barriers that contributed to them leaving care and addressing those barriers. * Facilitates linkage to care by maintaining open communication with PLWH using various communication techniques. * Maintains ongoing contact with current clients who are at a higher risk of dropping out of HIV care. * Collaborates with others to provide HIV/STD education and linkage to care to those priority populations who are more at risk for HIV. * Collaborates with internal and external individuals and agencies to connect clients to available services and resources available to PLWH. * Inputs data and helps maintain Ryan White specific databases in order to meet all Ryan White reporting requirements and facilitates and maintains tracking and reporting of calls, community engagement and outreach activities also for reporting purposes. * The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Physical and Environmental Demands Requires occasional working hours significantly beyond regularly scheduled hours, frequent travelling to offsite locations, frequent activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, constant driving, occasional kneeling, frequent pushing/pulling, constant reaching, frequent sitting, constant standing, occasional twisting, and constant walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more) Time Type: Full time FLSA Designation/Job Exempt: No Pay Class: Hourly FTE %: 100 Work Shift: Day Benefits Eligibility: Grant Funded: Yes Job Posting Date: 04/1/2025 Job Closing Date (open until filled if no date specified):

Service Coordinator MANAGER: VP of Property Management GENERAL DESCRIPTION: The primary function of the Service Coordinator is to effectively assist residents identified as frail elderly and in need of and/or can benefit from service coordination. The position provides persons served with information and supportive access to local services and resources that can assist the residents to achieve a quality of life. The Service Coordinator maintains a caseload, supervises a caseload, and is responsible for reporting on services performed by the service coordination team. This position is required to implement best practices in service coordination and maintain records according to accreditation and contractual requirements. The Service Coordinator provides as a liaison for persons served to maintain safe, sanitary, and secure housing. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Welcome new residents (and establish contact with existing residents) and explain to them the resident services program, its offerings, and the SC role in providing information and support in assisting residents interested in accessing local service resources. 2. Identify, assess, select, develop, and maintain referral partnership relationships with local service resource agencies that effectively assist residents to achieve their life opportunities objectives. 3. Provide supportive linkages between residents and referral agency staff when residents or agencies request assistance. 4. Work with the property management team when a resident is identified as being in jeopardy of eviction and offer linkages and referral support to the resident to rectify the situation quickly and positively. 5. Establish and monitor key performance indicators resident services program targets. Consistently track and measure program target progress. 6. Regularly report program outcomes to both internal and external stakeholders, analyze and utilize outcomes data as the basis for continuous program improvement. 7. Identify and assess individual and family needs when appropriate; inform the resident of available resources and provide support in accessing services successfully. 8. Help to facilitate tenant meetings and community-organizing and social activities if desired by residents. 9. Develop supportive professional relationships with residents that help them enhance the quality of their lives, empower them and encourage them in taking the steps to achieve self-sufficiency. 10. Assist property management in mediating conflicts between tenants. 11. Complete other housing and resident-related assignments as directed by the supervisor. 12. Performs other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES This position requires knowledge, skills, and abilities equivalent to: • 3 years of experience working with people with cognitive limitations and/or physical impairments. • A minimum of 3 years of service coordination experience. • Working knowledge of the local social service system or the proven ability to quickly develop such knowledge. • Ability to identify, assess, select, develop and maintain community service referral partnerships that assist residents in achieving their life opportunities objectives. • Excellent interpersonal, verbal, and written communication skills. • Demonstrates experience in successfully working with diverse populations. • Competent computer and technology skills. • The ability to establish, maintain, track, measure, and report to stakeholders the program's objectives and their efficacy in assisting residents to achieve their life opportunities objectives.

We are excited to welcome dedicated professionals who have a strong background in customer service and a genuine desire to provide exceptional support to both prospective and existing clients. As a Client Assistance Coordinator, you will play a key role in helping potential clients understand the advantages of our programs and guide them in selecting the best plan upgrades. Your responsibilities will also include delivering exceptional service to our current clients by addressing their billing questions, updating benefit packages, and offering valuable recommendations. The ideal candidate will have experience in customer service or sales, along with strong communication skills. You will be responsible for managing client relationships to ensure their satisfaction, fostering open communication, and contributing to our ongoing progress. What We Offer: Flexible Remote Work: Enjoy the convenience of working from home, with occasional in-person meetings. Thorough Training: Receive comprehensive training designed to equip you for success in your role. Career Advancement: Take advantage of opportunities for rapid growth within the organization. Collaborative Environment: Work in a supportive and positive team setting. Performance-Based Bonuses: Earn additional income based on your achievements. Conduct outbound calls to assess customer needs and provide tailored solutions. Deliver outstanding customer service while building strong, trusting relationships with clients. Manage customer accounts with precision and attention to detail. Handle incoming inquiries regarding products, services, and general concerns. Follow up on customer interactions to ensure satisfaction and resolve issues effectively. Update customer accounts with the latest information as needed. Collaborate with team leads to stay informed about new services and initiatives. Previous experience in customer service. Valid identification. Access to a laptop and/or iPad. High-speed internet connection. A quiet workspace conducive to productive work. Strong active listening, interpersonal, and communication skills. High school diploma, GED, or equivalent.

One of the most rewarding aspects of working as a Direct Care Associate is providing excellent care, comfort, and security to patients and families you treat, at their most vulnerable times. Having the opportunity to grow, learn, and advance in your career. ESSENTIAL JOB FUNCTIONS Providing care and support to adults with disabilities. Providing assistance with day to day living skills to promote independent living.

PARENT LIAISON (PART-TIME) Qualifications At least a high school diploma or equivalent. Proficiency in verbal and written communication. Ability to learn and proficiently use various technology platforms used for school-to-home communication. Proficiency in computer skills (Microsoft Word, Excel) Reports To Building Principal/Principal Designee Supervises N/A Job Goal To develop partnerships, build relationships and increase active participation, communication and collaboration between all stakeholders to improve the education and outcomes for children. Essential Functions Implements school-wide parenting initiative and activities to empower parents to become positive, active participants in the education for their children. Assists with the planning and implementation of activities that align with the district's school's monthly, quarterly, and/pr annual parent and family engagement focus. Promotes strategies that support successful school and family engagement. Assists with disseminating information to parents. Maintains program records as directed by the district's parent coordinator. Works to establish and maintain communication and relationships between school and home. Assists the school with securing and maintaining important documentation from parents and from family engagement activities. Attends professional development training sessions. Performs other parent engagement related duties as requested or assigned. Prepares reports as requested. Performs other related duties as requested or assigned. Evaluation Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of personnel. Salary Information Classification: Tutor, Parent Center Title I Scale: Classified Grade: Days Employed: 248 per school year Beginning Salary $11.50 per hour - Non-Certified $20.00 per hour - Certified Overtime: Exempt

Candidate must be hard working and a self-starter. If you want the opportunity to work in a rewarding and dynamic environment, this is your chance. This is a temp to perm position. A customer-centric focus, strong organizational skills, flexibility, good time-management skills and a positive attitude will ensure success. PSRs are integral to a team dedicated to Empowering People to Achieve Results. SUCCESSFUL TEAM MEMBERS Bring their A-Game: Showcase a desire to connect with people through a positive, approachable attitude that drives results Are Creative: Demonstrate flexibility and creativity in implementing processes that produce results for our Patients, Teammates and Business Partners Deliver Outcomes: Ensure that each NEXT Teammate, Patient and Business Partner are Empowered to achieve results that matter to them Are Committed: To being a resource to our NEXT Teammates, Patients and key stakeholders with a goal of Empowering as many people as possible every day. Requirements: Be Outgoing, Personable and Confident Exceptional Communication Skills and Coachability Be Self Directed and Comfortable working Independently A Working knowledge of Medicare documentation and billing/coding practices, Microsoft Office Suite including: Excel, Word, Sharepoint and Teams A minimum of 2 years front office, medical/professional experience Job Type: Full-time, Part-time, Contract Pay: $30.00 - $45.00 per hour Schedule: 8 hour shift Day shift Monday to Friday Benefits We provide team members with a supportive and inclusive work environment focused on health and well-being. Full-time team members are offered a comprehensive benefits package, including: Comprehensive Benefits: Medical, dental, and vision coverage available starting on your first day of employment. Life & Disability Insurance: Company-paid life insurance and long-term disability coverage. Retirement Savings: 403(b) plan with a generous employer match to help you plan for the future. Generous Paid Time Off: Paid annual vacation, sick days, personal days, and holidays. Healthy Meals: Subsidized organic, nutritious meals available daily. Professional Development: Opportunities for ongoing career growth and development within the organization. We value applicants of all different backgrounds, experiences, and skill sets. If you think you could excel in this role (regardless of whether you meet all the qualifications), we encourage you to apply. Our client is an equal opportunity employer which means that we consider applicants for hire and make employment decisions without unlawful discrimination on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, pregnancy, military or veteran status, disability, age, genetic information, or other legally protected status. We are committed to working with and providing reasonable accommodation to job applicants who request accommodation

Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas. Summary: As a Survivor Outreach Services (SOS) Coordinator, you provide information, referral, and outreach to the families of fallen service members. You collaborate closely with the Casualty Assistance Officer (CAO) to ensure compassionate and continuous care during their period of grief and adjustment. Please note that this position is contingent upon the successful award of a contract currently under bid. Responsibilities Essential Job Functions: * Survivor Engagement & Support * Contact, meet, and follow up with surviving families to provide ongoing assistance. * Coordinate with the state CAO to facilitate a smooth transition of care. * Benefits & Referrals * Offer guidance on benefits, programs, and resources available to surviving families. * Serve as a liaison between survivors and various military/civilian agencies. * Event Coordination & Partnership Development * Plan and execute survivor outreach events at state and national levels. * Build and maintain partnerships with organizations that provide complementary services. * Non-Clinical Support * Assess survivor needs, provide information, and make referrals to appropriate services. * Follow up on unresolved issues and maintain ongoing support relationships. * Resource Management * Maintain a current, comprehensive directory of resources and services. * Collaborate with the Casualty Assistance Center, ACS Support Coordinators, and other stakeholders to streamline service delivery. * Administration & Record-Keeping * Document all interactions in relevant databases, ensuring data accuracy and confidentiality. * Maintain regular contact through personal notes, cards, and invitations to ensure continuous engagement. Qualifications Necessary Skills and Knowledge: * Strong communication, organizational, and empathy skills. * Familiarity with Army regulations and survivor benefit processes. * Proficiency in database management and accurate record-keeping. * Ability to read, write, and speak English and effectively communicate with Soldiers, staff and Family members. * Demonstrate sufficient initiative, interpersonal relationship skills and social sensitivity such that they can relate to a variety of family members from diverse backgrounds. * Ability to operate a personal or Government computer utilizing Microsoft applications, such as Word, Excel. Minimum Qualifications: * Minimum 3 - 5 years of related experience. * Experience providing support services in a military, government, or social services environment. * Must have a valid Driver's License. * Must be able to travel within 50 miles of the worksite routinely and long distances when required. * Must have a favorable FBI fingerprint card check and initiate a Tier 1 or equivalent investigation (as determined by the Government) before access to Government system can be granted and shall maintain the level of security required for the life of the contract. Preferred Qualifications: * Certifications in grief counseling, social work, or crisis intervention. * Training in trauma-informed care or mental health first aid. * Additional experience with Army Community Service (ACS) or casualty assistance processes. Pay and Benefits At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

The candidate performs a wide variety of tasks in support of a media production organization, including aiding in the development of educational and technical manuals, supporting video preproduction, production and postproduction, and producing, as well as producing still media such as logos and posters. Duties: * video capture and organization, graphic design, web design/development (basic), photography, print design, videography, administrative work and reporting, production coordination, duplication, machine operation and word processing. *Customer service skills are desired as the candidate will consult with engineers, technical writers, and/or customers to define requirements; including planning and scheduling of daily production routines to effectively meet customer delivery dates. *The candidate should possess good attention to detail and will assist in directing work, assigning, outlining tasks and checking for work correctness. *Basic computer knowledge (e.g. coping and pasting files, emailing documents, using a word processor) required. *Knowledge of the following programs not required but desired in candidates: Final Cut Pro, Motion, File Maker Pro, and Adobe Photoshop. AFTER ACTION REVIEW DESCRIPTION (AAR): * Conduct and document AAR(s) at JMRC at multiple AAR sites to include weekends *Assist in AAR End - to - End testing when specified by AAR lead *Assist in class support when specified by AAR lead *MMC consists of working shifts (early and late), including weekends and holidays during JMRC Rotations *Must be able to obtain and maintain a U.S. SECRET Security Clearance. EDUCATION: Minimum of a High School Education The V2X Company is a services solutions provider that operates as a federal government prime contractor. With over 14,000 employees in 300 locations worldwide, the Mississippi -based company offers vertically integrated solutions for defense and commercial customers. Delivering integrated turnkey lifecycle support from concept definition, to engineering and manufacturing, through end-of-life support of complex systems and platforms, Vertex offerings include all levels of aviation maintenance, worldwide contractor logistics support, systems engineering and integration, specialized onsite mission execution, high consequence training programs for defense and commercial customers, and integrated supply-chain solutions. Over our 50-year history, we have perfected the balance of cost, schedule, and performance to offer high-quality solutions that consistently exceed customer requirements. The V2X Company is a Federal Contractor and must comply with Federal mandates. All employees may be required to obtain a COVID-19 vaccination as a condition of continued employment. A medical or religious accommodation may be granted on a case-by-case basis. In order for an accommodation to be considered, you must submit the COVID-19 Vaccination Accommodation Request form. V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.

The candidate performs a wide variety of tasks in support of a media production organization, including aiding in the development of educational and technical manuals, supporting video preproduction, production and postproduction, and producing, as well as producing still media such as logos and posters. Duties: * video capture and organization, graphic design, web design/development (basic), photography, print design, videography, administrative work and reporting, production coordination, duplication, machine operation and word processing. * Customer service skills are desired as the candidate will consult with engineers, technical writers, and/or customers to define requirements; including planning and scheduling of daily production routines to effectively meet customer delivery dates. * The candidate should possess good attention to detail and will assist in directing work, assigning, outlining tasks and checking for work correctness. * Basic computer knowledge (e.g. coping and pasting files, emailing documents, using a word processor) required. *Knowledge of the following programs not required but desired in candidates: Final Cut Pro, Motion, File Maker Pro, and Adobe Photoshop. AFTER ACTION REVIEW DESCRIPTION (AAR): * Conduct and document AAR(s) at JMRC at multiple AAR sites to include weekends * Assist in AAR End - to - End testing when specified by AAR lead * Assist in class support when specified by AAR lead * MMC consists of working shifts (early and late), including weekends and holidays during JMRC Rotations * Must be able to obtain and maintain a U.S. SECRET Security Clearance. EDUCATION: Minimum of a High School Education The V2X Company is a services solutions provider that operates as a federal government prime contractor. With over 14,000 employees in 300 locations worldwide, the Mississippi -based company offers vertically integrated solutions for defense and commercial customers. Delivering integrated turnkey lifecycle support from concept definition, to engineering and manufacturing, through end-of-life support of complex systems and platforms, Vertex offerings include all levels of aviation maintenance, worldwide contractor logistics support, systems engineering and integration, specialized onsite mission execution, high consequence training programs for defense and commercial customers, and integrated supply-chain solutions. Over our 50-year history, we have perfected the balance of cost, schedule, and performance to offer high-quality solutions that consistently exceed customer requirements. The V2X Company is a Federal Contractor and must comply with Federal mandates. All employees may be required to obtain a COVID-19 vaccination as a condition of continued employment. A medical or religious accommodation may be granted on a case-by-case basis. In order for an accommodation to be considered, you must submit the COVID-19 Vaccination Accommodation Request form. V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.

This professional-level position reports to the executive director of the George A. and Ruth B. Owens Health, Wellness, and Human Resources Center. The Health Educator will design, plan, and implement health education programs for the campus and community. The work involves collaborating with healthcare agencies, providers, and community-based organizations to expand community outreach efforts and synergize community partnerships. Duties 1. Manage fitness center: • Maintain documentation of all health promotion transactions in coordination with the Fitness Manager, Senior Administrative Assistant, and Executive Director. * Assist with recruiting, hiring, training, and supervising support staff. * Manage fitness center memberships. * Supervise part-time staff, consultants, and contractors directly related to the fitness center and health and wellness programs. * Conduct a bi-annual inventory of all fitness center property and equipment. 2. Assist with developing and implementing strategic plans and public health programs. • Spearhead monthly health and wellness activities for the campus and community. * Develop health promotion marketing under the supervision of the Executive Director. * Prepare a monthly health promotion and fitness center activities and events calendar. * Work closely with staff to organize and conduct health fairs, screenings, workshops, and other health promotion-related activities and events. * Assist with developing and implementing strategic plans and public health programs. * Identify, develop, and submit proposals for external funding opportunities. * Conduct background research and expand health and wellness programs and service offerings under the supervision of the Executive Director. 3. Identify and foster collaborations among healthcare agencies, providers, and community-based organizations. * Assist the Executive Director with day-to-day logistical support, including attending, participating, and/or conducting special initiative meetings. * Conduct internal and external presentations. 4. Perform other administrative duties as assigned. * Submit accurate, complete documents and monthly reports. * Maintain an accurate filing system. * Travel within the city and state to accomplish specific goals, objectives, and activities. * Adhere to strict deadlines. * Perform other duties as assigned. Required Knowledge, Skills and Abilities The incumbent must possess a master's degree from an accredited four-year college or university in health education, public health, or a closely related field. The incumbent must have at least five (5) years of professional experience in developing and administering health education and/or community outreach programs and activities and at least five (5) years of direct-line supervision experience. The incumbent must also possess a certified health education specialist credential. The incumbent must be proficient in promoting healthy behavior modifications and lifestyle practices and demonstrate efficacy in the following: administering initiatives, building and engaging teams, executing analytical, problem-solving, decision-making, and communication skills, and conducting well-executed presentations. Effective negotiation, mediation, partner-building, self-development, management, and motivating skills are required. The incumbent must also exhibit professional accountability, a strong, positive work ethic, and public service commitment. The above listings of duties and responsibilities are not exhaustive and are subject to review and change. Date of Position Opening 2025-01-09 Application Deadline Until position filled Salary Commensurate with experience Job listing Job Posting- Health Educator 2025.01.09.pdf Email App/Resume/Cover Letter to: **************************** In order to apply for a position, click the Employment Application link and complete the form. Physical Address: Tougaloo College Attention: Director of Human Resources 500 West County Line Road Tougaloo, MS 39174 TOUGALOO COLLEGE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, AGE, NATIONAL ORIGIN, SEXUAL ORIENTATION, DISABILITY, CITIZENSHIP, VETERAN STATUS, GENETIC INFORMATION, GENDER IDENTITY; OR ANY OTHER LEGALLY PROTECTED STATUS. THE COLLEGE PROHIBITS SEXUAL HARASSMENT, INCLUDING SEXUAL VIOLENCE.

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward: The voice of our children and families always comes first Relationships matter and our differences make us stronger We take great joy in service to others Our families and our communities deserve our very best Canopy has been designated a Great Place to Work for the fifth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2024-2025. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges. We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to: Competitive Compensation 403b Retirement Plan with Match Medical, Dental, Vision Insurance PTO/Vacation Employee Wellness Program and Counseling Services Community Support Specialist (Part-Time) - Position Overview: The Outpatient Clinic Community Support Specialist (CSS) is a vital care service based on the individual needs of children and their families. The CSS is responsible for delivering an array of accommodating community services, assessing and linking children and families with social, educational, vocational, and recreational services. Collaboratively working with children and families, the CSS provides precise, measurable and individual services that focuses on the child's and family's abilities to assimilate within their community as well as to identify and access community services. Since the CSS is an integral resource for children, families and their communities and because it reflects Canopy Children's Solutions core values, the work functions are comprehensive and include, but are not limited to, identifying and accessing needed community services, implementing evident-based practices specific to individual children and families, connecting them within their communities and tracking their progress. Job Responsibilities: Community Supports Assists children and families to gain access to needed community support services including, but not limited to, education, medical, social, vocational, recreational, therapeutic and other social services. Assess the strengths and service needs of the children and families. Develop specific, measurable, individualized interventions and services to meet needs and measure progress. Provides and coordinates social services that are child focused and build on the family and community strengths. Provides crisis intervention services as needed within the scope of role and competency. Develop and maintain a comprehensive, up-to-date community support resource manual. Facilitate the intake process, ensuring that it runs smoothly, that caregivers understand all consents and services offered, that follow-up appointments are scheduled, and that families and clients leave feeling hopeful. Professional Standards Implements service interventions based on the ISP and documents in CareLogic. Implement evidence-based practices and interventions when possible. Complete necessary documentation for each child and family based on program guidelines including CSS notes and support implementation plans in a timely manner. Demonstrate flexibility and work with the family based on the family's schedule, their availability and convenience which may require working some evenings and weekends. Administrative Support Attends monthly staff meetings. Works in collaboration with supervisor, therapist, and other Canopy Children's Solutions staff to monitor progress. Assist with aftercare planning to ensure referrals are made, appointments are made, and services are available/accessible. Schedules medical appointments for families when needed. Relays changes in medical information including medicine changes to the PMHC nurse practitioner. Assures any new psychotropic medications have a release signed by the guardian consenting to the medication prescribed. Cross train in front desk duties and provide coverage of the front desk as needed. Other duties as assigned. Required Qualifications Minimum of Bachelor's degree in social work or related field and at least two (2) years of experience working directly with children and families. Must meet the minimum requirements to be certified through the Mississippi Department of Mental Health as a Community Support Specialist. Must demonstrate competence implementing evident-based practices, best practices working with children and families. Must demonstrate competence in completing reports related to payment for services provided. Computer skills required. Must be available to work a flexible schedule to meet job responsibilities. Must be at least 21 years of age, have a valid Mississippi driver license, a good driving record, proof of legally appropriate auto liability insurance, and must be willing to use personal vehicle, as needed, for agency business.

Youth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization. Responsibilities Position Overview * Market for new referrals in region to meet census goals by conducting marketing presentations, calling previous referral sources, and identifying new referral targets in the community. * Participate in education and outreach about the program. * Maintain regular contact with known referral sources and provide appropriate customer service to all external and internal customers. * Communicate at least weekly with regional supervisor regarding active referral numbers, referral needs, red-flag referrals, and census projections. Communicate progress and barriers within appropriate timeframes for supervisor to provide support and assistance where needed. * Process Initial Screening Forms and referrals and conduct face-to-face biopsychosocial intake assessment within the expected timeframes. Complete referral packets and submit timely to * Placement Services for pre-certification with HSM. * Contact current and previous service providers during the referral process to gain multiple perspectives and to discuss needs for ongoing services after enrollment in the program. * Collect all clinical information necessary for MYPAC admission and verify Medicaid eligibility. If family does not have active Medicaid and is clinically pre-certed through HSM, support family in obtaining MYPAC Medicaid eligibility. * During eligibility determination, check in with families weekly and provide 24/7 crisis response and intervention as necessary. Seek assistance from regional supervisor and assigned clinical consultant as needed for crisis response triage and report crises according to critical incident reporting process. * Foster families from referral to admission and provide support and crisis response as needed. This includes 24/7 on-call support to help families when emergency situations arise. * Maintain adherence to the legal guidelines as a mandated reporter with the guidance of the Regional Supervisor and Clinical Consultant. * Maintain adherence to confidentiality within the ethical and legal guidelines. * Attend and participate in individual supervision with the Regional Supervisor. * Inform the Regional Supervisor of any area in which there is a need for clarification or when the Pre-Service Coordinator feels that they do not have the skills necessary to carry out a required task or intervention. * Develop and implement, with the aid of the Regional Supervisor, a Professional Development Plan to increase the skills necessary for completion of the job and to allow for professional growth. * Attend all trainings as required. * Interact in a positive manner within any capacity of the job. * Perform other duties as assigned. Salary: $48000 - $55000 / year based on education and clinical license Travel Required * Counties served: Copiah, Jefferson, Adams, Franklin, Wilkinson, Amite, Pike, Walthall, Lincoln & Lawrence Qualifications Requirements Master's degree in a social services field (required) Certification or eligibility for CMHT credenitials (required) Experience in providing customer service and comprehensive mental health assessments (preferred) Experience growth and development through our continuous training as well as tuition and licensure reimbursement or pursue opportunities to advance both clinically and administratively with Youth Villages. Additional Benefits Medical, Dental, Prescription Drug Coverage and VisionRetirement Savings Pension Plan 401(k)2 weeks paid vacation12 paid sick days per year11 paid holidays Paid Parental LeaveMileage & Cell Phone Reimbursement Tuition Reimbursement Clinical Licensure Supervision Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Job Title: Intake Specialist Location: Jackson, MI (in-person) Schedule: Mon-Thurs 12p-9p; every other weekend When Off the Weekend you get Friday Off. When working the weekend you get that Monday Off. Compensation: $17-$19/hour (based on experience) * ----------------------------------------------------------------------------------------- Company Overview: At Elara Caring, we believe the best care starts where our patients feel most comfortable - at home. Serving more than 60,000 patients daily, we provide compassionate, high-quality care that supports individuals throughout their health journeys. Join a purpose-driven team that truly makes a difference. Why Join Elara Caring? * Collaborative and supportive work environment * Competitive pay and benefits * Tuition reimbursement and free continuing education opportunities * Career advancement pathways * Comprehensive insurance (medical, dental, vision) * 401(k) with employer match * Generous paid time off, holidays, and bereavement (including pet bereavement) * Pet insurance available * ----------------------------------------------------------------------------------------- Role Summary - Intake Specialist As an Intake Specialist, you will play a key role in the patient onboarding process. You'll ensure referrals are handled efficiently and professionally to help patients get the care they need as quickly as possible. * ----------------------------------------------------------------------------------------- Key Responsibilities: * Receive and process patient referrals; convert leads into admissions * Manage and update the referral "pending list" to optimize conversion rates * Provide excellent service to both internal teams and external referral sources * Maintain accurate, organized records and communication to support patient care continuity * Input referral data into company systems per policy * Attend meetings with branch teams or referral sources when needed * ----------------------------------------------------------------------------------------- Qualifications: * High School Diploma or GED (Required) * Minimum of 1 year in a healthcare role, with working knowledge of medical terminology * Strong Microsoft Office and data entry skills * Excellent customer service and interpersonal communication skills * Associate degree in a healthcare-related field (Preferred) * ----------------------------------------------------------------------------------------- If you're driven, compassionate, and eager to make a meaningful impact every day, Elara Caring invites you to apply and be part of something great. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.

Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Talk to leads and identify whether they are qualified leads by asking a series of questions designed to speak to the ideal A+ client, target the correct legal issues, gauge urgency/motivation, and determine whether there is potential for a conflict of interest Screen out unqualified leads through a series of questions designed to speak to the ideal A+ client, target the correct legal issues, gauge urgency/motivation, and determine whether there is potential for a conflict of interest Schedule qualified leads for initial consultations (sales calls) Initiates the pre-engagement glide path for all prospects scheduled for initial consultation to create/foster a sense of excitement and urgency about engaging the Firm and improving the “show up rate” for people showing up for initial consultations Be sure everyone who contacts the Firm for help is better off - whether by scheduling a consultation, making a referral to an appropriate firm or other contact, sharing free resources produced by the firm, or some other assistance Prepares salesperson with all the information needed for a successful conversation/consultation Prepares engagement agreements and follows up to ensure prospects sign the agreement and make the agreed payment Stay in contact with Leads who do not schedule consultations, PNCs who do not appear for their consult, and PNCs that do not sign up after their initial consultation to keep the door open for them to come in when they are ready Update the Firm's databases, reports, or spreadsheets to track incoming calls, leads qualified, consultations scheduled, referral sources, and other key metrics