Hospital Liaison
Liaison Job In Buffalo, NY
🌟 Are You Ready to Be EPIC?! 🌟Do you embody Empathy, Passion, Integrity, and Commitment ? If your answer is a resounding YES, we want you to join HSS ! As a Hospital Liaison , you'll be at the heart of patient care, collaborating with hospital staff and families to ensure smooth and safe transitions. This pivotal onsite role requires traveling between Buffalo General Medical Center and Millard Fillmore Suburban Hospital , making you an essential connection in the continuum of care. If you're passionate about making an impact, we're ready for you to join our team!
🚀 About the Position
The Hospital Liaison will focus on coordinating patient care in hospital settings located across the Buffalo, NY area.
Assist social workers and discharge planners to create individual equipment plans for a safe discharge.
Educate patients, hospital staff and physicians on durable medical equipment usage and insurance qualifications.
Review and analyze patient clinical charts to determine the insurance coverage and qualifications for durable medical equipment.
Obtain proper documentation to submit to insurance.
Conduct insurance verifications across multiple computer platforms.
Maintain adequate stock in consignment closets including daily inventory checks and documenting in Microsoft Excel.
Sizing and supplying equipment to meet patient's needs.
Work collaboratively across in-house departments and hospital staff to coordinate deliveries with caregivers and home agencies.
Enter patient records and orders into an electronic order database.
🌟 What We're Looking For
Organized with high attention to detail.
Professional and courteous demeanor.
Excellent verbal and written communication skills.
Ability to work effectively in a team.
Excellent customer service skills.
Ability to adapt to consistently changing situations and manage multiple tasks at once.
Capable of self-direction, independence and reliability.
Ability to successfully comprehend patient clinical charts with background in medical terminology.
Strong computer skills including Microsoft Suite, specifically Excel.
Motivated with a goal of becoming a long-term asset within the organization.
🎓 Qualifications for Success
Minimum of a 2-year degree in related field strongly preferred.
High School Diploma or GED required.
Experience with home care, long term care, health care administration, social work, or nursing, strongly preferred.
Valid New York State driver's license.
✔️ Benefits
Health, Dental, and Vision Insurance
Short-Term and Long-Term Disability options
401K with company contribution
PTO, Vacation, and paid Holidays
💸 Compensation
$23.00 - $25.00 per hour, dependent on experience
🏣 Location
Ability to travel to multiple hospital sites in the Greater Buffalo area, role requires being onsite.
Trade Outreach Specialist, Buffalo NY
Liaison Job In Buffalo, NY
Full-time Description
Performance Systems Development (PSD) is seeking 4 outreach specialists in various upstate and downstate locations to work directly with members in a trade ally contractor network across all the energy programs at a major utility company in NYS. This position is responsible for building and maintaining relationships by actively recruiting and engaging with regional stakeholders, identifying community and program needs, developing and implementing outreach activities and marketing, and promoting awareness through events, communication campaigns, and direct interaction with target populations including disadvantaged communities to ensure equitable access to resources.
This position will assist and coach contractors that provide Energy Solutions in processing applications, educating contractors, and communicating information regarding programs to contractors. You will recruit new contractors, educate, and manage various duties related to compliance, grow participation, and meet goals. This position will ensure that contractors are meeting requirements, applying best-in-class industry practices, and serving as a single point of contact that is dedicated to support them. This is more than a customer service role. If you have experience with recruiting/marketing and contractor/clean energy experience, we want to talk to you!
MUST reside in or relocate to NYS.
This role requires direct interaction with target populations, including disadvantaged communities, to ensure equitable access to resources.
As an Outreach Specialist, you will:
· Support and guide contractors through application processes.
· Educate stakeholders on program requirements and best practices.
· Collaborate with internal teams and external partners to increase participation.
· Ensure compliance with industry best practices and program guidelines.
· Travel regionally (20%-50%) to client sites, events, and conferences.
This position reports to the Director of Program Delivery and plays a key role in helping PSD meet program goals.
About PSD
Performance Systems Development is a national leader in building science and energy efficiency. Since our founding 25 years ago, we've grown to over 100 employees who are passionate about delivering creative and effective solutions that drive change in how buildings use energy.
We focus on three core areas:
1. High-impact energy efficiency programs that improve building performance.
2. Workforce development and industry training to upskill professionals.
3. Innovative software solutions to manage and analyze energy efficiency data.
Our work advances energy policies, supports contractors, and drives sustainability efforts across the industry.
What You Bring
Experience in clean energy contracting (Commercial & Industrial, weatherization, EV, residential, energy storage).
BPI certifications are preferred.
Bachelor's degree preferred, but industry experience and communication skills will be prioritized.
Bilingual candidates (Spanish +) highly encouraged to apply.
Passion for helping businesses and buildings use less energy.
Cultural competency and sensitivity to diverse communities.
Public speaking, presentation, and marketing experience.
Ability to analyze data and manage reporting effectively.
Proficiency in Microsoft Office Suite, CRM and LMS systems, and portal dashboards.
Sales, QA or contracting knowledge or experience in Small Business, Lighting, weatherization, RTEM, AMEEP, C& I Electric, C & I Gas, multi-family, residential, Clean Heat, agri-business or EV suggested.
Additional Details
Physical Demands: Frequent computer use requiring periods of sitting and close audio-visual concentration.
Work Environment: Office work performed in a collaborative environment with a high degree of independence.
Travel Requirements: 20%-50% travel to regional client sites, events, conferences, and business-related gatherings.
Compensation & Benefits
Salary: Competitive, commensurate with education, qualifications, and experience.
Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, and a Paid Benefit Time program.
How to Apply
Interested candidates should apply directly. PSD is not accepting applications from recruiters, 3rd party agencies, or outsourcing firms.
Learn more about us at *********************
Diversity & Inclusion
PSD strives to create a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other status protected by law.
Performance Systems Development is an Equal Opportunity Employer
Salary Description $50,000-$70,000/year
International Staff Liaison
Liaison Job 25 miles from Buffalo
International Staff Liaison
Reports To: Assistant Camp Director - Unit
Department: Outdoor Program/Camp - Seasonal Camp
Status: Full-Time, Seasonal
Camp Timbercrest, Randolph, NY
Girl Scouts of Western New York seasonal camps are subject to the Federal and New York State exemption laws under Section 13(a)(3) of the Fair Labor Standards Act. Seasonal staff working at camp may be paid in accordance with this exemption.
JOB DESCRIPTION
ABOUT GIRL SCOUTS:
Are you mission-driven, looking to work in a dynamic team environment, and influence the lives of girls? If so, take the time to check out Girl Scouts of Western New York.
Since 1912, Girl Scouts has empowered girls to develop the skills and the voice to become successful and productive citizens. Girl Scouting builds girls of courage, confidence and character, who make the world a better place.
If you'd like to be part of this exciting, empowering, and valuable experience, we encourage you to apply. We look forward to hearing from you!
POSITION SUMMARY:
The role of the international liaison will be to orient Camp Timbercrest/ Seven Hills international staff, help them transition successfully to camp life, introduce them to American culture, and help them to have a successful and fulfilling experience at camp.
ESSENTIAL FUNCTIONS:
Leading up to their arrival, the international liaison will reach out to international hires and begin a process of orientation and expectation management to allow for a smooth transition to camp.
Begin a Facebook page for this year's international staff and use it as a place for them to begin to get to know each other and share their excitement, questions, or fears.
Host a series of video conferences so that international staff can feel as though they are arriving at camp to familiar faces.
Provide international staff with a packing list and helpful hints for packing and having the essentials for camp.
In conjunction with the Camp Seven Hills/Camp Timbercrest Administrative team, plan weekend outings for the international staff (Timbercrest and Seven Hills) in order to meet their J1 visa requirements and experience American culture outside of camp.
Communicate on a regular basis with the Camp Directors of Seven Hills and Timbercrest, as well as the Sr. Director of Outdoor Program on progress of the international program, concerns and planned outings.
Work with international staff on sharing their own culture with campers during international week.
Work with international staff on sharing the foods and cooking techniques of their home country to share with the camp community.
Coordinate schedule of arrival dates/times and final travel plans to the US
Meet staff upon arrival in Buffalo and arrange escort back to camp.
Take international staff to the social security office and help them with their paperwork and requirements for working in the US on the J1 visa.
Upon arrival, take the international staff to Walmart to make sure that they can get anything they were not able to bring in their luggage.
Throughout the summer, host meet ups and check ins to make sure that the international staff are adjusting and thriving.
Act as a point of contact before and during camp for any issues or questions from international staff.
Work with international staff if any issues arise with their pay cards or finances during their time in the states.
Help to arrange final travel and departure schedules once camp is over.
Provide transportation to bus/train/airport after completion of camp.
Accepts other responsibilities as deemed necessary by the Assistant Camp Director - Unit/Camp Director
Other duties may be assigned as needed. GSWNY maintains the right to add, change or alter the functions of this position at any time.
ADDITIONAL REQUIREMENTS:
Ability to handle sensitive information and maintain confidentiality;
Strong analytical skills and problem-solving abilities;
Ability to project a high level of professionalism at all times;
Ability to articulate organizational mission and its importance with passion and conviction, and in a manner that resonates with the listener;
Commitment to diversity and ability to interact with diverse populations;
Strong time management skills with ability to work independently and effectively prioritize duties and tasks.
Capacity to manage stress effectively and work well under pressure;
Excellent oral and written communication skills and the ability to communicate clearly;
Proven capability to work in a collaborative, service-focused environment;
Capacity to work well with others in a congenial and effective manner;
Ability to effectively manage and foster relationships with council staff and volunteers within the camp community;
Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA;
Successfully pass the required background checks at hire and thereafter;
Maintain reliable transportation to and from home and work;
Must possess a valid driver's license, meet minimum state auto insurance requirements, and meet the insurance carrier's requirements for coverage.
Assist the campers in emergency situations.
Lift 35 pounds.
Possess strength and endurance required to maintain constant supervision.
Demonstrate sensitivity to the needs of campers.
Demonstrate enthusiasm, sense of humor, patience, self-control and ability to adapt well to changing situations.
Participate in structured and unstructured activities.
Accept and follow directions both in verbal and written form.
HOURS & TRAVEL:
MY BE REQUIRED TO STAY ON THE PROPERTY DURING HOURS OF OPERATION (SUNDAY 10:00AM TO FRIDAY 8:00PM)
Must be willing to work in an outdoor setting and in inclement weather.
EXPERIENCE & QUALIFICATIONS:
Willingness to abide by the policies and practices of the Girl Scouts of Western New York Inc.
Certified Sex Offender Registry and Criminal Background Checks will be completed for personnel file.
Minimum age 20 per Insurance Regulations
Demonstrate the ability to guide/supervise children and adults.
Desire and ability to work with and relate to children and peers in an outdoor environment.
Prior camp experience and/or interest in the Girl Scout Camping program.
Willingness to place the needs of girls and camp above personal desires.
Good health and stamina necessary to work in the camp setting.
The acceptance of irregular work hours.
The acceptance and understanding that employment is at a resident (overnight) camp.
GIRL SCOUT MEMBERSHIP:
All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment.
WORK ENVIRONMENT:
This positon primarily operates outdoors during the summer months. The employee in this role will frequently be outside, in a campsite environment, for several hours each day. This outdoor worksite/environment involves regular, daily and ongoing exposure to weather, insects, wildlife, elements of the natural landscape (including but not limited to trees, bushes, grasses, and other forms of plant life), and various other components present in the campsite setting.
PHYSICAL DEMANDS:
The incumbent will be required to work outdoors on a daily basis during the summer months, with exposure to various weather conditions and the natural elements present throughout the camp grounds/camp setting;
This is a highly active role, requiring the employee to possess and maintain the physical stamina necessary to meet the day-to-day requirements of the position for six or more consecutive weeks;
This position requires the physical capacity to traverse the extensive, several-acre campsite multiple times throughout the work day;
The ability to remain in a standing position for prolonged periods throughout the day (approximately 60% or more) is necessary in order to effectively perform the essential functions of the job;
May occasionally require the employee to move objects and lift up to approximately 30 pounds;
Must be capable of communicating with children (ages 5 - 17) and camp staff in an effective and continuous manner in order to ensure the safety of both employees and campers onsite; and
The incumbent will frequently be asked to observe the actions of children/campers, and discern nuanced behavioral responses as well as various forms of non-verbal communications, in order to instruct, monitor, ensure safety and perform the requirements of the role.
The physical demands described herein represent those an employee is expected to meet in order to successfully perform the essential functions of this job. Reasonable accommodations may be available in order to enable individuals with special needs to perform the essential function effectively.
GIRL SCOUT MEMBERSHIP:
All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment
BENEFITS:
Although seasonal employees are not eligible for company-sponsored group benefits, GSWNY is grateful to have several partnerships with local businesses throughout Western New offering various promotions and incentives to GSWNY employees and members.
EQUAL OPPORTUNITY EMPLOYMENT:
Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative and supportive environment for all. All employment decisions are based qualifications, merit, performance and the needs of the organization. As an equal opportunity employer, GSWNY does not discriminate on the basis of any qualified applicant's race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other groups or persons protected by federal, state or local law.
Hospital Liaison
Liaison Job In Buffalo, NY
🌟 Are You Ready to Be EPIC?! 🌟Do you embody Empathy, Passion, Integrity, and Commitment ? If your answer is a resounding YES, we want you to join HSS ! As a Hospital Liaison , you'll be at the heart of patient care, collaborating with hospital staff and families to ensure smooth and safe transitions. This pivotal onsite role requires traveling between Buffalo General Medical Center and Millard Fillmore Suburban Hospital , making you an essential connection in the continuum of care. If you're passionate about making an impact, we're ready for you to join our team!
🚀 About the Position
The Hospital Liaison will focus on coordinating patient care in hospital settings located across the Buffalo, NY area.
Assist social workers and discharge planners to create individual equipment plans for a safe discharge.
Educate patients, hospital staff and physicians on durable medical equipment usage and insurance qualifications.
Review and analyze patient clinical charts to determine the insurance coverage and qualifications for durable medical equipment.
Obtain proper documentation to submit to insurance.
Conduct insurance verifications across multiple computer platforms.
Maintain adequate stock in consignment closets including daily inventory checks and documenting in Microsoft Excel.
Sizing and supplying equipment to meet patient's needs.
Work collaboratively across in-house departments and hospital staff to coordinate deliveries with caregivers and home agencies.
Enter patient records and orders into an electronic order database.
🌟 What We're Looking For
Organized with high attention to detail.
Professional and courteous demeanor.
Excellent verbal and written communication skills.
Ability to work effectively in a team.
Excellent customer service skills.
Ability to adapt to consistently changing situations and manage multiple tasks at once.
Capable of self-direction, independence and reliability.
Ability to successfully comprehend patient clinical charts with background in medical terminology.
Strong computer skills including Microsoft Suite, specifically Excel.
Motivated with a goal of becoming a long-term asset within the organization.
🎓 Qualifications for Success
Minimum of a 2-year degree in related field strongly preferred.
High School Diploma or GED required.
Experience with home care, long term care, health care administration, social work, or nursing, strongly preferred.
Valid New York State driver's license.
✔️ Benefits
Health, Dental, and Vision Insurance
Short-Term and Long-Term Disability options
401K with company contribution
PTO, Vacation, and paid Holidays
💸 Compensation
$23.00 - $25.00 per hour, dependent on experience
🏣 Location
Ability to travel to multiple hospital sites in the Greater Buffalo area, role requires being onsite.
Education Liaison Officer
Liaison Job In Buffalo, NY
The Education Liaison Officer (ELO) will be responsible for conducting market analysis, building relationships with secondary and post-secondary educational institutions, and supporting the New York Army National Guard Recruiting and Retention Battalion (RRBN) with outreach programs. The ELO will engage schools, coordinate presentations, and help RRBN members promote National Guard programs to students.
Responsibilities:
Conduct ongoing market analysis of schools and educational institutions within assigned geographic territories.
Build and maintain relationships with educators, schools, and community organizations.
Present School Entry Vehicle (SEV) programs to students, teachers, and community leaders.
Assist RRBN members with training and educational outreach strategies.
Track engagement results and maintain records in the project's online portal.
Travel frequently within assigned geographic regions to meet with schools and stakeholders.
Qualifications:
Bachelor's degree in education, public relations, or a related field.
7+ years of experience in educational outreach, recruitment, or community engagement.
Excellent presentation and communication skills.
Ability to travel regularly within New York State.
Familiarity with National Guard programs (preferred).
Outreach and Broadening Participation Senior Coordinator for CBIKS (Hybrid or Remote Opportunity)
Liaison Job 10 miles from Buffalo
About UMass Amherst
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
Job Summary
The National Science Foundation Center for Braiding Indigenous Knowledges and Science (NSF CBIKS) The Outreach and Broadening Participation Senior Coordinator oversees the broader impacts activities for the NSF CBIKS, including broadening participation, education, and knowledge transfer. The Senior Coordinator carries out broadening participation activities, including mentorship and skill development for post doc and graduate student cohorts, community-building and cultural competency training for the NSF CBIKS team, youth and community engagement design, and protocols and action plan development. This position also coordinates outreach strategy and network-building activities for key audiences relevant to the NSF CBIKS mission.
This is a term-limited position. Continuation of the position for an additional five years is contingent upon grant funding.
Essential Functions
Oversees NSF CBIKS's Broader Impacts staff in the implementation of the strategic and action plans for education, broadening participation and knowledge transfer activities, including research development, metric-setting, reporting, and evaluation. In particular, to advance opportunities and engagement for Native students in STEM, and to facilitate training of graduate students in braiding methodologies and community-based participatory research practice.
Provides collaborative leadership to CBIKS Directors, Leadership Circle, and thematic research working group to ensure implementation of strategic plan, including research development and progress in thematic research areas and coordination with project leaders and vendors.
Works across the NSF CBIKS team to integrate broadening participation goals and outcomes into research, education, and knowledge transfer activities. Coordinate strategic planning, metrics, reporting, dissemination, and evaluation for broadening participation activities, including trainings, writing, web, presentations, and other media, in accordance with NSF requirements.
Coordinates mentorship and skill-building activities for early-career cohort, including one-on-one and cohort-level mentorship, development of trainings, and network-building events that create a vibrant, supportive, and inclusive early career program within NSF CBIKS.
Develops trainings and communication materials on braiding methodologies, cultural competency, and science communication relevant to NSF CBIKS.
Assists in seeking, writing, and applying to external funding opportunities to expand outreach, broadening participation, knowledge transfer, and education goals.
Designs recruitment strategies and cross-institutional coordination of research learning opportunities for engagement in NSF CBIKS research.
Designs outreach and network-building strategies and activities for all broader impacts categories. Develops evaluation tools and adjust methods to improve outcomes.
Establishes strong and productive relationships across NSF CBIKS staff, leadership, and Hubs to assist with overall goals and cultivate a positive and cohesive Center culture.
Other Functions
Performs other duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Bachelor's degree (preferably in social science, natural science, education, or related field) with three (3) years of relevant experience.
Ability to work both independently and to be part of an effective team with a highly cooperative and collaborative work style.
Excellent verbal and interpersonal skills with particular strengths in team building and relationship building. Capable of working successfully with diverse populations. Ability to write concisely, express thoughts clearly, and develop ideas in a logical sequence.
Excellent organizational, problem solving, negotiation, and project management skills with strong attention to detail and quality. Ability to work effectively under pressure and to prioritize and manage the demands of concurrent projects.
Experience with outreach and public speaking.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Master's or PhD degree in social science, natural science, or education field.
At least two years of supervisory experience, with the ability to lead and direct the work of other team members.
Experience in community-based participatory research.
Experience working in partnership with Indigenous communities.
Experience with developing programs that encourage engagement from a wide range of backgrounds.
Experience in program evaluation.
Physical Demands/Working Conditions
Typical office work environment.
Additional Details
This is a term-limited position. Continuation of the position for an additional five years is contingent upon grant funding.
May supervise graduate and undergraduate assistants.
Work Schedule
Monday - Friday, 8:30am to 5:00pm.
Salary Information
Level 27
Exempt Hiring Ranges
Special Instructions to Applicants
Upload your cover letter and resume, along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first. Early submissions are recommended.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
Service Coordinator
Liaison Job 36 miles from Buffalo
Milton CAT is seeking an experienced Service Support person, responsible for providing backup for scheduling, communication and support for service and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Your ability to work effectively under pressure is a must.
Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential.
Pay Range: Starting pay range is $26.44-$31.25 per hour depending on experience.
Benefits include:
Paid Time Off + 8 company paid holidays
Medical, Dental and Vision insurance options for Employee and Family
Disability & Life Insurance Packages
Competitive Retirement Plan
Tuition Reimbursement - available to FT employees with 1 year+ of service
Additional supplemental offerings and discount programs
Employee Referral Program
Responsibilities
Answer phones and receive requests for service and quotes.
Confirm with customer scheduling of work.
Assist in the scheduling, routing and assigning work to service technicians.
Opens and update invoices, work orders as needed.
Order parts as required for both service shop and field service calls.
Assist with incremental repair quotes.
Assists in timecard entries.
Passes on lead for work to other departments.
Coordinates with the CSA Department to meet their needs.
Flexible to work after hours when needed to meet customer needs.
Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports.
Large emphasis on supporting supervisors from all departments in timely closing of service calls.
Cover absences in other positions within the Service department as needed.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
High school diploma or (GED) equivalent, with college or trade school preferred.
Proficient in the use of a computer and related software (Word, Excel, etc.).
Strong written and verbal communication skills.
Strong problem solving skills and be detailed oriented with a high level of accuracy.
Basic math skills.
Ability to perform duties with a sense of urgency, exceeding customer expectations.
Ability to work with minimal supervision.
Excellent organizational skills.
Must be able to work in a dynamic, fast paced service environment.
This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
Patient Liaison
Liaison Job In Buffalo, NY
About Us At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".
We are looking for a Patient Liaison to join our incredible team at our Buffalo, NY clinic. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.
Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is an on-site position, candidates must also be available to cover shifts within a 45-minute notice, when needed.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!
What You'll Do
Front Desk Responsibilities
* Patient Check-In, Registration, and Check Out
* Welcome patients and visitors, ensuring a warm and professional first impression.
* Verify patient identity, and required documentation.
* Assist patients with completing registration and intake forms as needed.
* Manage scheduling, cancellations, and rescheduling of appointments.
* Educate patients on post-scan expectations.
* Communication and Coordination
* Serve as a liaison between patients, providers, technologists, and clinical staff.
* Ensure the front desk area is organized, stocked, and operates efficiently.
* Customer Service Excellence
* Address patient concerns or complaints with empathy and professionalism.
* Encourage patient feedback and foster a positive clinical experience.
MRI Tech Aide Responsibilities
* Patient Preparation for MRI Scans
* Escort patients to changing rooms and explain pre-scan protocols.
* Assist patients with positioning for comfort and safety during scans.
* Screen for contraindications and verify compliance with safety protocols.
* Support MRI Technologists
* Prepare the MRI suite with necessary supplies and clean equipment after use.
* Communicate any patient-specific concerns or needs to the technologist.
* Assist in maintaining an efficient workflow to minimize patient wait times.
* Equipment and Environment Maintenance
* Report any technical issues or maintenance needs to appropriate personnel.
* Keep patient areas tidy and well-stocked with necessary materials.
What You'll Bring
* Experience: At least 1+ year in customer service, preferably in a healthcare or related field.
* Initiative: A self-starter who takes ownership of their training and development.
* Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care.
* Flexibility: Availability to work varied hours, including weekdays and weekends as needed.
* Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care.
* Team Player: Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues.
Nice-to-Have:
* Previous experience in healthcare, hospitality, or MedSpa.
* Proven experience as a Receptionist, Front Office Representative, or similar role.
Key Competencies
* Exceptional interpersonal and communication skills.
* Attention to detail and a commitment to high standards of excellence.
* Strong organizational skills and the ability to adapt to change.
* Problem-solving and decision-making abilities.
* Passion for patient care and creating memorable experiences.
* Emotional intelligence to manage emotions effectively and foster teamwork.
Considerations
* The Patient Liaison position requires individuals to stand for extended periods to ensure outstanding in-clinic patient care and experience. Depending on the shift, which may vary based on business needs and clinic operating hours, employees will receive a paid 15-minute sitting break if standing for more than 4 consecutive hours, and a second paid 15-minute sitting break if the shift exceeds 10 hours. These additional breaks are supplementary to, and provided in compliance with, state-mandated meal and rest break requirements applicable to the state in which the employee works. These 15-minute sitting breaks are in addition to and do not interfere with the state-mandated meal and rest breaks
Our Values
First: we are Pioneers
* Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
* We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead - in a mindset of ownership and duty to our mission.
Above all: we are Patients
* We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.
What We Offer
* An avenue to make a positive impact on people's lives and their health
* We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
* Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
* Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
* Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
* We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
* The hourly wage for this role ranges from $20-$25 in local currency, depending upon experience
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to ****************.
Patient Liaison
Liaison Job In Buffalo, NY
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".
We are looking for a Patient Liaison to join our incredible team at our Buffalo, NY clinic. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.
Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is an on-site position, candidates must also be available to cover shifts within a 45-minute notice, when needed.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!
What You'll Do
Front Desk Responsibilities
Patient Check-In, Registration, and Check Out
Welcome patients and visitors, ensuring a warm and professional first impression.
Verify patient identity, and required documentation.
Assist patients with completing registration and intake forms as needed.
Manage scheduling, cancellations, and rescheduling of appointments.
Educate patients on post-scan expectations.
Communication and Coordination
Serve as a liaison between patients, providers, technologists, and clinical staff.
Ensure the front desk area is organized, stocked, and operates efficiently.
Customer Service Excellence
Address patient concerns or complaints with empathy and professionalism.
Encourage patient feedback and foster a positive clinical experience.
MRI Tech Aide Responsibilities
Patient Preparation for MRI Scans
Escort patients to changing rooms and explain pre-scan protocols.
Assist patients with positioning for comfort and safety during scans.
Screen for contraindications and verify compliance with safety protocols.
Support MRI Technologists
Prepare the MRI suite with necessary supplies and clean equipment after use.
Communicate any patient-specific concerns or needs to the technologist.
Assist in maintaining an efficient workflow to minimize patient wait times.
Equipment and Environment Maintenance
Report any technical issues or maintenance needs to appropriate personnel.
Keep patient areas tidy and well-stocked with necessary materials.
What You'll Bring
Experience: At least 1+ year in customer service, preferably in a healthcare or related field.
Initiative: A self-starter who takes ownership of their training and development.
Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care.
Flexibility: Availability to work varied hours, including weekdays and weekends as needed.
Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care.
Team Player: Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues.
Nice-to-Have:
Previous experience in healthcare, hospitality, or MedSpa.
Proven experience as a Receptionist, Front Office Representative, or similar role.
Key Competencies
Exceptional interpersonal and communication skills.
Attention to detail and a commitment to high standards of excellence.
Strong organizational skills and the ability to adapt to change.
Problem-solving and decision-making abilities.
Passion for patient care and creating memorable experiences.
Emotional intelligence to manage emotions effectively and foster teamwork.
Considerations
The Patient Liaison position requires individuals to stand for extended periods to ensure outstanding in-clinic patient care and experience. Depending on the shift, which may vary based on business needs and clinic operating hours, employees will receive a paid 15-minute sitting break if standing for more than 4 consecutive hours, and a second paid 15-minute sitting break if the shift exceeds 10 hours. These additional breaks are supplementary to, and provided in compliance with, state-mandated meal and rest break requirements applicable to the state in which the employee works. These 15-minute sitting breaks are in addition to and do not interfere with the state-mandated meal and rest breaks
Our Values
First: we are Pioneers
Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead - in a mindset of ownership and duty to our mission.
Above all: we are Patients
We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.
What We Offer
An avenue to make a positive impact on people's lives and their health
We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
The hourly wage for this role ranges from $20-$25 in local currency, depending upon experience
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to ****************.
Community Liaison
Liaison Job In Buffalo, NY
Job Details Buffalo Resiliency Center - Buffalo, NY Full TimeDescription
Compensation - $40,000
The Buffalo United Resiliency Center (BURC) was created to provide a safe space for families and survivors of the horrific TOPS massacre on 5/14/2022. BURC under the operations of The Buffalo Urban League (BUL) is devoted to promoting mental and emotional wellbeing by providing opportunities for people to come together, find support, restore the community's sense of safety and security, and help each other heal. BURC will provide a centralized place for victims to have their needs identified and be supported to efficiently access services. BURC will proactively support and respond to victims who often experience reactions to shootings in response to significant anniversaries or events, such as the 1 Year Mark, events within the community that increase stress and awareness of the passage of time (graduations, holidays, festivals) and incidents that occur around the world that trigger reactions for victims.
Position Summary:
The incumbent is the first point of contact for incoming community members and will refer the visitor/caller to the appropriate party or conduct an initial intake if a Case Worker is unavailable. In addition, the liaison will provide administrative support for BURC.
Specific Duties:
Ensure a welcoming environment for community members.
Greet visitors, answer phone calls, and provide responses to general questions.
If the Case Workers are unavailable, conduct initial eligibility assessments.
Assist in capturing and compiling data and metrics needed for reporting purposes.
Assist in creating flyers and marketing information for community events.
Assist in gathering and providing material for the website and social media.
Other duties as assigned.
Qualifications
Qualifications:
Associate degree in Social Services or Mental Health with one year of experience in mental health or Social Services; or a high school diploma or GED with two years of experience. A bachelor's degree is preferred.
Working knowledge of computers and computer software and programs, Microsoft Word, Excel, PowerPoint.
Demonstrated ability to learn new systems.
The ability to carry out assignments without direct supervision. The ability to work both independently and in a team environment.
Demonstrated ability to maintain a process.
Valid Driver's License, Insurance, and daily access to a vehicle and/or access to a transportation.
Ability to work flexible hours - there is some evening and weekend work..
Multi-lingual a plus.
Competencies:
Demonstrated competencies in administrative support functions.
Strong accuracy and attention to detail.
Strong organization and follow up skills.
Strong interpersonal skills -
Strong communication skills - both verbal and written; with the ability to communicate in a caring and non-judgmental manner.
The ability to collaborate with diverse groups.
The ability to work in a fast-paced environment.
The ability to multitask and meet deadlines.
Demonstrated pro-active work competencies.
Service Coordinator
Liaison Job 10 miles from Buffalo
SERVICE COORDINATOR (Permanent)
Our client, an international manufacturing company with US headquarters in the Buffalo area, is looking to hire a Service Coordinator to join their growing team. This reports directly to the Global Service Coordinator and works closely with various departments to ensure seamless operations.
Responsibilities:
Field calls from customers to gather information, schedule service appointments, answer questions, and resolve issues
Develop positive relationships with customers to ensure positive experiences and satisfaction is achieved
Collaborate with Sales teams, Field Service Technicians, and Tech Support-among other departments-regarding any issues, returns, coordinating service calls, etc.
Process service orders, warranty claims/returns, purchase orders, and service requests
Offer cost-effective suggestions/solutions to customers experiencing issues
Track service projects through completion, ensuring all information is accurately reflected in service management system
Develop and perform role-related workflows to ensure weekly/monthly/annual habits are created
Assist in the process of product returns
Ensure compliance is maintained at all times regarding company policies and HR regulations
Complete special projects when necessary
Other tasks as assigned
Details:
Position is full-time, direct hire
100% in-office
Standard 40 hours/week, 1
st
shift
$24.00 - $28.00/hour depending on experience
2+ years' experience in a fast-paced customer service role; may be open to entry-level candidates
Associate degree preferred
Great interpersonal and communication skills (written and verbal)
Professional
Strong MSOffice skills/experience (Word, Excel, Outlook)
Ability to multi-task and prioritize
Maintains a high level of confidentiality
Relocation not available
Candidates must be authorized to work in the United States; Visa sponsorship is not available
All employees and applicants, please know that you have access at all times to New York State and Federal Labor Laws and Posters at the Government Agency websites: https://dol.ny.gov/posting-requirements-0; https://www.dol.gov/general/topics/posters#workplace-posters
Residential Services Coordinator I (TAP)
Liaison Job 7 miles from Buffalo
DePaul is looking for passionate mental health professionals to join our team! We are currently hiring a full-time Residential Services Coordinator 1 at our Apple Blossom Apartment Treatment Program in Cheektowaga, NY. The Residential Service Coordinator assumes primary responsibility for developing Resident Service Plans (RSP), performing and coordinating the services and functions necessary to enhance the resident's autonomy, quality of life, and recovery process.
Why work for DePaul?
Make a positive difference in someone's life
Supportive work environment
We value diversity
Opportunity for professional development and career advancement
Excellent benefits (see below for details)
Pay range for this position is $23-$23.60/hour
Responsibilities
Area of Responsibilities:
Develops the overall Residential Service Plan with the resident and his or her support network by identifying the individual's needs and desires in an effort to maintain placement and / or progress to more independent housing.
Provide teaching, monitoring and recovery oriented supports in accordance with OMH 595 and 593 including the following rehabilitative services: Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management / Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services, Symptom Management.
Ensure that each resident receives comprehensive planning in a person centered approach for; admission (including the completion of admission notes), on-going recovery oriented services, and discharge. Ensure that each plan is complete and up-to-date in accordance with standards of practice and the New York State Office of Mental Health.
Participates in monthly meeting with Primary Counselor and Resident to monitor recovery efforts, progress and changes needed in plans and ensure delivery of services in accordance with each resident's service plan.
Conducts at minimum quarterly reviews of the Residential Service Plan with the individual in an effort to ascertain the degree of progress and to make revisions when necessary.
Provide guidance and oversight to Counselors to ensure Counselors observe, monitor, document, and report resident behaviors as well as their progress in accordance with agency standards.
Provide guidance and oversight to Counselors to schedule or ensure that annual appointments for physicals, eye exams, and dental appointments are scheduled. Ensures that transportation is arranged for these appointments (when appropriate).
Works collaboratively with the resident's community service providers to ensure continuity of care (care managers, clinical, medical, educational, vocational, and entitlement specialists, etc.). Makes appropriate referrals to these services when needed.
Serves as the key liaison between the resident and his / her clinical provider with regard to the monitoring of the individual's mental health and well-being. Works with the Primary Counselor to keep the resident engaged in clinical services through regular attendance.
Help residents to plan for the purchasing of clothes and other necessities.
Works with residents to encourage a healthy connection with family and community ties and to develop new supports and interests.
Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all residents, staff, guests, and service providers.
Provide safe transporting of residents when needed.
Follow all safety rules and regulations for self, residents, and staff.
Performs any other duties necessary for the effective operation of the program.
Qualifications
Education & Experience: QMHS Standard Bachelor's degree in Human Service field
or
an Associate's degree in Human Service field plus three years of FT related experience
or
a High School Diploma plus five years of FT Human Service experience. This position also requires a clean NYS driving record as outlined in DePaul's personnel policy. Must be at least Eighteen (18) years of age.
Work Environment
This position is Sunday-Thursday with the following schedule:
Sunday: 10am-6:30pm
Monday: 10am-6:30pm
Tuesday: 9am-5:30pm
Wednesday: 9am-5:30pm
Thursday: 9am-5:30pm
Friday- OFF
Saturday: OFF
Benefits
This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program.
DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.
Community Apartment Aide
Liaison Job In Buffalo, NY
Hourly Rate: $19.00
Shift: Flexible
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
Provides support and instruction to tenants in areas chosen by the tenant population including financial literacy, computer skills, healthy meals and snacks, kitchen safety, exercises related to encourage health and wellness, or other educational programs geared toward the frail/elderly population, and programming/activities on site and in the community.
Assists Service Coordinator in developing and responsible for implementing person-centered service plans.
Complete all tasks necessary to ensure health and safety of each tenant.
Provide enhanced support for tenants identified as high risk.
Completes daily documentation and other paperwork promptly and accurately.
Attends/participates in general staff meetings, in-service training in but not limited to incident reporting, crisis intervention and how to interact productively with residents and other pertinent agency meetings/trainings.
Work collaboratively with Service Coordinator/Manager and other team members.
Responsible to record time worked at the start and end of each shift and to work the minimum number of accepted hours that you are hired for.
Safely transports people to and from activities following proper procedures when approved to drive.
Ensures adequate supplies are available to support persons served.
Complies with all agency policies and procedures.
Other duties as assigned.
MINIMUM QUALIFICATIONS
18 years of age.
High School Diploma or GED
NYS Driver's License that meets agency policy preferred.
Ability to read and comprehend plans and documentation.
Basic computer skills necessary for communication and documentation.
Ability to handle multiple tasks simultaneously.
Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing.
Lifting requirement 35 lbs.
Why People Inc.?
When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.
Join a Nonprofit Health System: Work in a Vibrant Community with Art, Festivals, and Fine Dining
Liaison Job In Buffalo, NY
- An emergency medicine physician is needed for this nonprofit health care system - Earn $205/hour plus $150K sign-on bonus for three years - The ED is staffed by a team of certified emergency physicians, PAs and nurses who are available 24 hours a day
- Located in an area that provides world-class modern art, countless festivals and events and local shopping and fine dining
Community Outreach & Enrollment Specialist.
Liaison Job In Buffalo, NY
Are you socially concerned about pertinent issues associated with the community you live in? Are you passionate about making a real difference in your community? Look no further! Join us at Goodwill of Western New York as a Community Outreach & Enrollment Specialist in becoming a vital part of our impactful team.
We are seeking a dynamic and motivated Sales, Marketing or Recruitment Expert to join our Team as the new Community Outreach Liaison & Enrollment Specialist. In collaboration with the Goodskills Career Builder workforce development program to participate in recruitment efforts. In this role, by utilizing your transferable skills you will be responsible for assisting the outreach team in developing and executing outreach strategies to engage prospective participants, build relationships with community partners, and guide individuals through the enrollment process. You will be the face of the program, working to connect individuals with opportunities leading to careers in manufacturing or technology.
THE COMPANY
Employing over 200 Western New Yorkers, Goodwill of Western New York works to enhance the dignity and quality of life of individuals and families by helping them overcome barriers and reach their full potential through learning and the power of work. Through Retail Store operations, Workforce Development Programs, and Contracted Services, Goodwill of Western New York pursues the vision of every person having the opportunity to achieve their fullest potential and participate in and contribute to all aspects of life.
Why work for Goodwill? Because our purpose is more than accepting donations and selling gently used clothing. Our mission is dedicated to helping people in our local community prepare for, find, and keep good jobs. Our retail stores contribute to our mission by helping fund our Workforce Development Programs. Come make a difference and work for an organization that is dedicated to improving the lives of others in our community!
Core Values:
Own It - We are motivated and responsible for our actions and results.
Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
Be Bold, Be Courageous -When faced with a hurdle, we jump!
Be Extraordinary -We exceed expectations of clients, customers, and colleagues.
We Win Together -We collaborate & celebrate. We drive forward as one team towards our mission.
YOUR ROLE
In this role, you'll not only contribute to our mission but also help shape the lives of individuals we serve. As a Community Outreach Liaison, you'll be at the forefront of our outreach and client recruitment activities, building relationships with local community based organizations and assessing potential clients for our programs.
This position's key responsibilities include:
Outreach & Recruitment
Assist in developing and implementing a comprehensive outreach plan to recruit candidates for the Goodskills Career Builder program.
Build and maintain strong relationships with community-based organizations, schools, and local communities to generate referrals and recruitment opportunities.
Represent Goodskills at community events, job fairs, school visits, and other outreach functions to promote workforce development programs and engage potential participants.
Collaborate with the Marketing & Communications team to develop materials and strategies to enhance outreach efforts.
Enrollment & Client Support
Conduct individual and group informational sessions, both in-person and virtually, to educate prospective participants about the Goodskills Career Builder program.
Assess potential participant readiness for enrollment.
Guide clients through the enrollment process, ensuring all required documentation is completed and providing clear communication about program requirements and benefits.
Follow up with prospective participants and community partners to ensure successful enrollment and ongoing engagement.
Collaboration & Program Strategy
Work closely with the Goodskills team to align recruitment efforts with program goals and ensure a smooth participant experience.
Assist in developing and implementing innovative recruitment strategies that attract a diverse pool of participants.
Maintain a database of outreach efforts and track participant engagement to measure the effectiveness of recruitment activities.
Provide insights and feedback to improve the recruitment process and increase program participation.
Education and Experience:
Associates Degree Preferred. Equivalent work experience in outreach, sales, recruitment, marketing or workforce development is highly valued.
Effectively work with individuals of diverse backgrounds.
Able to meet monthly, quarterly and yearly goals.
Strong organizational skills and ability to multi-task.
Effective verbal and written communicator.
Energetic, flexible, patient, and detail-oriented.
Ability to think independently, problem-solve, and execute assigned tasks.
Experience in client recruitment, sales, or community outreach, preferably in workforce development or similar fields.
Knowledge, Skills, and Abilities:
Ability to work occasional evenings or weekends.
Ability to cultivate existing relationships and establish new relationships.
Ability to work on a team, as well as individually, with minimal supervision.
NYS Driver's License and reliable transportation.
Strong prospecting and relationship-building skills.
Demonstrates adaptability by adjusting to changing program priorities based on employer feedback.
Strong communication and presentation skills, with the ability to engage diverse populations and deliver program
Proficiency in Microsoft Office Suite, CRM platforms, and virtual outreach tools (e.g., Zoom).
Excellent organizational skills and the ability to manage multiple tasks simultaneously.
A passion for improving the lives of community members through education and employment.
Physical Requirements:
Mobility: Ability to sit, stand, and walk for extended periods, including walking around community event spaces and attending off-site recruitment activities.
Travel: Must be able to drive and have access to reliable transportation for local travel to community events, partner organizations, and client meetings.
Lifting: Occasionally required to lift and move marketing materials, event setups, and other materials weighing up to 25-30 pounds.
WE ARE LOOKING FOR SOMEONE WHO
Is socially concerned. Showing an awareness of pertinent issues associated with society or the community you live in.
Communicates effectively. You excel when interacting with others.
Loves being a part of a team. You understand that we succeed or fail as a team. You are always ready to step beyond your responsibilities to go the extra mile to ensure that your team is successful.
Loves how we roll as an organization. Not everybody will and we're ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
COMPENSATION
Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate's experience, skills and education.
The pay range for this position is $40,000/year to $50,000/year.
Intake Coordinator
Liaison Job 16 miles from Buffalo
Intake Coordinator In this role, you'll collaborate with the Partners in Parenting and Family Engagement teams to deliver high-quality services to families and clients. Responsibilities include managing intake processes, assisting with client paperwork, coordinating referrals, conducting quality assurance checks, and maintaining program policies. You'll work closely with service providers and supervisors, ensuring accurate client data and effective communication. If you're organized, adaptable, and passionate about making a difference, apply today!
New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
Pay and benefits
105 hours of paid time off your first year, not including an additional 13 agency holidays.
Access to affordable life, dental and medical insurance.
401k with up to 3% agency matching.
$20.14 - $22.20/hr for your first year. Additional raises guaranteed.
Join our 100+ year old company, where over 30% of our staff have been with us for 10 years or more.
Monday - Friday; 9:00 - 4:00.
Minimum Education and/or Professional Qualifications/Skills:
Bachelor's degree in a human services or business administration (or related field)
Two years of experience working in an administrative setting and or human service field (combination of both counts).
We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.
Full Job Description
Title: Intake Coordinator
Departments: Partners in Parenting & Family Engagement
Title of Immediate Supervisor: Partners in Parenting & Family Engagement Supervisors
POSITION SUMMARY: The Intake Coordinator works as a part of the Partners in Parenting and Family Engagement Program teams to ensure high quality services to the families/clients we serve.
Programs:
Family Engagement: Family Assessment Response (FAR): Partners with families referred from Niagara County Child
Welfare to build on strengths and identify needs. Niagara County Preventive Works with families to build on and
strengthen existing parenting skills and strategies. Family Group Conferencing (FCC): facilitation of appropriate and
productive communication within familiar relationships. Family Finding (FF): Identification of support and permanency for
youth in residential and foster care placement.
Partners in Parenting
Supervise visitation with parent and children while developing parenting skills and strategies. Referral source is Niagara
County Department of Social Services.
RESPONSIBILITIES/DUTIES:
Manage intake grids for all programs
Assist with Intake Paperwork with clients as needed
Identify openings in all programs and notify the county with this information
Contacting Referral source at the intake stage to ensure accurate referral information is gathered and distributed to the assigned worker
Maintain and updating Programs Policy and Procedures with Supervisory Staff
Assist with case record audit and review
Conduct quality assurance checks with clients on a quarterly basis
Collaborate with Senior Director, Supervisor, and service providers on a regular basis, participating in team meetings and activities
Entering info and scanning paperwork into Netsmart
Entering all Referral Information into Netsmart
All billing and creation of program invoices, delivery of invoices to Niagara County Department of Social Services
Communication with internal finance department and with Niagara County Department of Social Services
Enter all client demographics, opening and closing documents into appropriate database
Create and maintains client intake folders.
Greet client families in a professional friendly and courteous manner
Run public record searches for Family Finding cases
Score client AAPI assessments
Delivery of mail to local post office
Sign and Receive all incoming deliveries
Supports staff with due dates for paperwork
Assist Parenting Support Specialist with visitation as needed
Additional Tasks:
Types memos, correspondence, staff meeting minutes, reports and other documents.
Maintain and distribute Intake packets related to each program
Assists in ordering inventory and distribution of supplies
Assists Program Supervisors with completing reference checks on new employees
Coordination of building maintenance as needed
Attends all mandatory in-service training and regularly attends supervision meetings
All duties as assigned by Senior Director and Supervisors
Adhere to agency and department policies and procedures
Utilize Normative culture
Agency Standards/Norms:
Participate in regular supervision (per New Directions policy and procedure)
Communicate schedule to supervisor on a weekly basis. Update changes as they occur
Attend all mandatory in-service trainings as per NDYFS policy and NCDSS requirements
Participate in continuing education as needed to maintain a level of expertise in the field.
Adhere to agency and department policies and procedures
Utilize normative culture
Adhere to the Code of Ethics prescribed by the National Association of Social Workers
Perform all other duties as assigned by immediate supervisor
Minimum Education and/or Professional Qualifications/Skills
Bachelor's degree in a human services or business administration (or related field)
Two years of experience working in an administrative setting and or human service field (combination of both counts).
Demonstrates ability to work independently.
Preferred strong excel skills.
Special- Personal Skills, Qualities, Aptitudes and Physical Requirements
New Directions Youth & Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be
made to enable persons with disabilities to perform essential functions,
1. Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic
backgrounds.
2. Ability to deal effectively with children/youth with behavioral, emotional and/or mental health challenges and their
families.
3. Ability to accept supervision and perform as part of a team.
4. Ability to be flexible and adapt to change.
5. Must have a valid driver's license, adequate auto insurance and meet the criteria for driving set forth in the New
Directions Driver's License policy and Auto Insurance policy.
6. Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health
policy.
7. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and
healthy working conditions.
Referral Intake Coordinator, Healthcare Call Center
Liaison Job 9 miles from Buffalo
Referral
Intake
Coordinator-
Healthcare
Call
Center
Admission/Intake Coordinator
Liaison Job 37 miles from Buffalo
Details: Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.
The Admissions Intake Coordinator provides alcoholism and substance abuse counseling services in approved work settings to conduct intakes and see clients individually in the Methadone Program and Outpatient Program. The clinician will complete a psychosocial intake assessment for clients entering various programs in our department. The position involves working closely with the front office support staff, the medical team as well as the clinicians. The provides comprehensive assessment services to clients who have substance abuse barriers to employment by applying clinical judgment to determine appropriate treatment needs and levels of care. This includes performing diagnostic assessment, evaluation, intervention, referral and alcoholism and/or substance abuse counseling in both individual and group settings.
The salary is $38,000-$43,000 annually
KEY ESSENTIAL FUNCTIONS:
Conduct substance use and mental health assessments, utilizing standardized assessment tools and best practice techniques i.e. MI, EBP etc.
Complete phone screenings and determine client's suitability to complete a clinical assessment.
Coordinate intakes and medical appointments as necessary.
Knowledge of all applicable screening tools; i.e. PHQ 2&9, DAST, MAST, Modified Mini Screen, etc.
Works with Finance Department to ensure billing for APG services.
Work with Entitlement Department to ensure financial clearance
Process client ID Card/Photo.
Complete a Comprehensive Psycho-Social Assessment for clients entering the Program.
Knowledge of the current LOCADTR 3.0
Knowledge of Lighthouse to check for dual enrollment prior to admission,
Completes timely reporting admissions and discharges on OASAS Client Data System PAS 44's and PAS 45's
Working knowledge of Electronic Health Record; i.e. Nextgen and Avatar.
Explain treatment service agreement include; program rules and regulations (orientation), policies and practices and obtains clients signatures
Conduct monthly orientation groups that include all new admissions.
Monitors and reconciles Census between Lighthouse/Central Registry and OASAS CDS.
Pursue ongoing professional development relevant to the job position.
Participate in clinical supervision regularly and interdisciplinary team meetings.
Demonstrates understanding of appropriate use of treatment planning and clinical intervention.
Provides education and information to the client about alcohol and drug use disorder.
Maintains and updates referral services and resources that may be useful to our client population.
Conducts random toxicology testing for clients whenever necessary.
Other related duties as required or directed by the Supervisor.
EDUCATION AND EXPERIENCE REQUIRED:
High School Diploma or GED.
Associate Degree preferred.
Minimum of three (3) years working in a Mental Health setting.
Valid unrestricted NYS OASAS certification as a CASAC Substance Abuse Counselor required.
Must obtain Mandated reporter (2 hours) training/certificate prior to hire date.
Website info: ****************************************************
Must obtain training/certification within thirty (30) days of hire.
Domestic Violence
Infection Control BASIC (non-medical/nursing staff)
HIV
Child Abuse
Tobacco Cessation
Impaired Driver Screening and Assessment
Must obtain training/certification during in-house orientation.
Supporting Recovery with Medications Addictions Treatment (MAT)
Must obtain SUD training/certificate within thirty (30) days of hire (if applicable)
Screening, Brief Intervention and Referral to Treatment
CASAC Canon of Ethics (6 hours)
Confidentiality related to 42CFR (3 Hours)
Excellent organizational, communication and time management skills
Ability to work on a strong team of professionals in a culturally diverse environment.
Ability to multitask and to work and function under pressure.
*Acacia Network is an equal opportunity employer*
Community Care Specialist
Liaison Job In Buffalo, NY
Job Details Buffalo, NY Full-Time $19.47 - $20.43 Hourly Up to 50% DayJoin Our Mission
The Community Care Specialist provides intensive interaction and support to youth and families in need of extra assistance on a one-to-one basis through recreational, educational, cultural and social activities. The position is responsible for assisting the team with supervising, counseling, teaching and supporting children, families and foster families as needed.
Description
Job Responsibilities
• Provide individual treatment and supportive services to youth and families including but not limited to role modeling in the home and community, assistance with homework and/or participation in related education activities, and others as identified in the treatment plan.
• Participate in development of individual service plans.
• Conduct family team meetings with families to discuss on going decision making process etc.
• Function as an advocate on behalf of youth with community agencies and facilitate linkages of children and families to resources.
• Maintain regular communication with guardians, foster parents, and/or biological parents of youth. Assist with youth supervision and provide transportation to youth and families as needed.
• Collaborate with service providers including but not limited to DSS and Mental Health Clinic to ensure the best service delivery.
• Document status and progress made on all goals including but not limited to; educational, vocational, social/emotional, behavioral and personal matters. Completes all reports in timely manner.
Job Requirements
• Minimum High School diploma required; Associate's degree preferred.
• Minimum 1 year experience working with youth and families preferred. Experience working in not for profit preferred.
• Must be able to work a flexible schedule including various hours, nights, weekends and holidays and on call hours.
• Must have a Valid Driver's License with an acceptable driving history to the Agency and a reliable car.
• Travel is required
• Navigating City Public Transportation, may be required, dependent upon region.
• Ability to work with economically and culturally diverse population.
• Skills: organizational and communication skills including attention to detail, oral and written communication skills.
Equal Opportunity Employer
Together for Youth is an equal opportunity employer and does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law. We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures.As a federal contractor, Together for Youth will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#FCTFY
International Staff Liaison
Liaison Job 25 miles from Buffalo
International Staff Liaison
Reports To: Assistant Camp Director - Unit
Department: Outdoor Program/Camp - Seasonal Camp
Status: Full-Time, Seasonal
Camp Timbercrest, Randolph, NY
Girl Scouts of Western New York seasonal camps are subject to the Federal and New York State exemption laws under Section 13(a)(3) of the Fair Labor Standards Act. Seasonal staff working at camp may be paid in accordance with this exemption.
JOB DESCRIPTION
ABOUT GIRL SCOUTS:
Are you mission-driven, looking to work in a dynamic team environment, and influence the lives of girls? If so, take the time to check out Girl Scouts of Western New York.
Since 1912, Girl Scouts has empowered girls to develop the skills and the voice to become successful and productive citizens. Girl Scouting builds girls of courage, confidence and character, who make the world a better place.
If you'd like to be part of this exciting, empowering, and valuable experience, we encourage you to apply. We look forward to hearing from you!
POSITION SUMMARY:
The role of the international liaison will be to orient Camp Timbercrest/ Seven Hills international staff, help them transition successfully to camp life, introduce them to American culture, and help them to have a successful and fulfilling experience at camp.
ESSENTIAL FUNCTIONS:
Leading up to their arrival, the international liaison will reach out to international hires and begin a process of orientation and expectation management to allow for a smooth transition to camp.
Begin a Facebook page for this year's international staff and use it as a place for them to begin to get to know each other and share their excitement, questions, or fears.
Host a series of video conferences so that international staff can feel as though they are arriving at camp to familiar faces.
Provide international staff with a packing list and helpful hints for packing and having the essentials for camp.
In conjunction with the Camp Seven Hills/Camp Timbercrest Administrative team, plan weekend outings for the international staff (Timbercrest and Seven Hills) in order to meet their J1 visa requirements and experience American culture outside of camp.
Communicate on a regular basis with the Camp Directors of Seven Hills and Timbercrest, as well as the Sr. Director of Outdoor Program on progress of the international program, concerns and planned outings.
Work with international staff on sharing their own culture with campers during international week.
Work with international staff on sharing the foods and cooking techniques of their home country to share with the camp community.
Coordinate schedule of arrival dates/times and final travel plans to the US
Meet staff upon arrival in Buffalo and arrange escort back to camp.
Take international staff to the social security office and help them with their paperwork and requirements for working in the US on the J1 visa.
Upon arrival, take the international staff to Walmart to make sure that they can get anything they were not able to bring in their luggage.
Throughout the summer, host meet ups and check ins to make sure that the international staff are adjusting and thriving.
Act as a point of contact before and during camp for any issues or questions from international staff.
Work with international staff if any issues arise with their pay cards or finances during their time in the states.
Help to arrange final travel and departure schedules once camp is over.
Provide transportation to bus/train/airport after completion of camp.
Accepts other responsibilities as deemed necessary by the Assistant Camp Director - Unit/Camp Director
Other duties may be assigned as needed. GSWNY maintains the right to add, change or alter the functions of this position at any time.
ADDITIONAL REQUIREMENTS:
Ability to handle sensitive information and maintain confidentiality;
Strong analytical skills and problem-solving abilities;
Ability to project a high level of professionalism at all times;
Ability to articulate organizational mission and its importance with passion and conviction, and in a manner that resonates with the listener;
Commitment to diversity and ability to interact with diverse populations;
Strong time management skills with ability to work independently and effectively prioritize duties and tasks.
Capacity to manage stress effectively and work well under pressure;
Excellent oral and written communication skills and the ability to communicate clearly;
Proven capability to work in a collaborative, service-focused environment;
Capacity to work well with others in a congenial and effective manner;
Ability to effectively manage and foster relationships with council staff and volunteers within the camp community;
Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA;
Successfully pass the required background checks at hire and thereafter;
Maintain reliable transportation to and from home and work;
Must possess a valid driver's license, meet minimum state auto insurance requirements, and meet the insurance carrier's requirements for coverage.
Assist the campers in emergency situations.
Lift 35 pounds.
Possess strength and endurance required to maintain constant supervision.
Demonstrate sensitivity to the needs of campers.
Demonstrate enthusiasm, sense of humor, patience, self-control and ability to adapt well to changing situations.
Participate in structured and unstructured activities.
Accept and follow directions both in verbal and written form.
HOURS & TRAVEL:
MY BE REQUIRED TO STAY ON THE PROPERTY DURING HOURS OF OPERATION (SUNDAY 10:00AM TO FRIDAY 8:00PM)
Must be willing to work in an outdoor setting and in inclement weather.
EXPERIENCE & QUALIFICATIONS:
Willingness to abide by the policies and practices of the Girl Scouts of Western New York Inc.
Certified Sex Offender Registry and Criminal Background Checks will be completed for personnel file.
Minimum age 20 per Insurance Regulations
Demonstrate the ability to guide/supervise children and adults.
Desire and ability to work with and relate to children and peers in an outdoor environment.
Prior camp experience and/or interest in the Girl Scout Camping program.
Willingness to place the needs of girls and camp above personal desires.
Good health and stamina necessary to work in the camp setting.
The acceptance of irregular work hours.
The acceptance and understanding that employment is at a resident (overnight) camp.
GIRL SCOUT MEMBERSHIP:
All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment.
WORK ENVIRONMENT:
This positon primarily operates outdoors during the summer months. The employee in this role will frequently be outside, in a campsite environment, for several hours each day. This outdoor worksite/environment involves regular, daily and ongoing exposure to weather, insects, wildlife, elements of the natural landscape (including but not limited to trees, bushes, grasses, and other forms of plant life), and various other components present in the campsite setting.
PHYSICAL DEMANDS:
The incumbent will be required to work outdoors on a daily basis during the summer months, with exposure to various weather conditions and the natural elements present throughout the camp grounds/camp setting;
This is a highly active role, requiring the employee to possess and maintain the physical stamina necessary to meet the day-to-day requirements of the position for six or more consecutive weeks;
This position requires the physical capacity to traverse the extensive, several-acre campsite multiple times throughout the work day;
The ability to remain in a standing position for prolonged periods throughout the day (approximately 60% or more) is necessary in order to effectively perform the essential functions of the job;
May occasionally require the employee to move objects and lift up to approximately 30 pounds;
Must be capable of communicating with children (ages 5 - 17) and camp staff in an effective and continuous manner in order to ensure the safety of both employees and campers onsite; and
The incumbent will frequently be asked to observe the actions of children/campers, and discern nuanced behavioral responses as well as various forms of non-verbal communications, in order to instruct, monitor, ensure safety and perform the requirements of the role.
The physical demands described herein represent those an employee is expected to meet in order to successfully perform the essential functions of this job. Reasonable accommodations may be available in order to enable individuals with special needs to perform the essential function effectively.
GIRL SCOUT MEMBERSHIP:
All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment
BENEFITS:
Although seasonal employees are not eligible for company-sponsored group benefits, GSWNY is grateful to have several partnerships with local businesses throughout Western New offering various promotions and incentives to GSWNY employees and members.
EQUAL OPPORTUNITY EMPLOYMENT:
Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative and supportive environment for all. All employment decisions are based qualifications, merit, performance and the needs of the organization. As an equal opportunity employer, GSWNY does not discriminate on the basis of any qualified applicant's race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other groups or persons protected by federal, state or local law.