Metrology Equipment Service Coordinator
Liaison Job 16 miles from Bristol
The Metrology Equipment Service Coordinator (ESC) schedules all equipment service events for testing and manufacturing departments. The ESC; after confirming with equipment owners, updates the CMMS to reflect scheduled dates and locations. The ESC is responsible for processing of vendor certificates and documents, uploads them into the CMMS and when applicable, reviews vendor work documents. The ESC will track and maintain equipment warranty information and service contracts. The ESC will be responsible for escorting vendors and assure vendor services are complete and accurate prior to them leaving site.
Communicates with supervisor and other colleagues as required.
Schedules & monitors contractors for calibrations, validations, and repairs as
required.
Communicates Metrology area needs to Facilities, Testing and Manufacturing
personnel.
Secure, process and maintain equipment service contracts and warranty
information.
Works with purchasing to negotiate contract pricing and terms and conditions.
Submits purchase requisitions to generate purchase order so vendor services or
repairs can be performed.
Contacts suppliers/vendors for routine maintenance and repair calls.
Works with vendors and equipment owners to ship, track, schedule and align
service for off-site actions.
Enters vendor calibration data into CMMS system and helps maintain warranty and
service contract information in the database.
Identify areas of service that can internalized and maintained in house.
Evaluate potential labor estimates and ROI for in house procurement of services.
Generate reports that are usable for evaluations and can be filtered for valuable
cost analysis, tracking and scheduling.
1-2 years of relevant experience or equivalent
Associates' degree with a major in a technical discipline or equivalent experience
Knowledge / Skills / Abilities:
Experience working with external vendors a must.
Prioritizing skills and candor a must.
Proficient in Oral & Written communication skills
Need to be able to read, write and understand English.
Proficient in Microsoft (Excel, Word, Outlook)
Our Values:
Integrity & Dedication, Working Together & Sharing Success; Do the Right Thing & Do it Right.
Our greatest asset is our people, WuXi is dedicated to providing opportunities for internal growth with direct access to a dedicated and accessible Human Resources team.
WuXi AppTec provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Client Relationship Liaison
Liaison Job 15 miles from Bristol
Client Relationship Liaison (Marlton, NJ)
Natale & Harriett Wealth Management is seeking a motivated and team-oriented individual to join our energetic financial planning group. This position involves working with the current team which consists of 3 Financial Representatives and 2 Client Relationship Liaisons. The role will require on-site work in our Marlton, NJ location.
The primary role of the Client Relationship Liaison is to ensure that our clients receive prompt and professional service along with effective problem resolution. Provide administrative and clerical support to financial representatives. This position requires excellent customer service and problem-solving skills so information may be communicated to the Financial Professionals and clients in an efficient and professional manner. Also requires strong organizational skills and attention to detail.
Responsibilities:
Main point of contact for clients for their service needs including, but not limited to, general account questions, account changes, etc.
Schedule and confirm client appointments.
Prepare and process client paperwork for all transactions along with remedying paperwork not in good order.
Document client interactions via Redtail CRM
Submit correspondence and sales material to compliance for review
Inform financial advisor of client issues of significant concern
Stay apprised on industry and company rules and regulations
Attend the appropriate branch meetings and conferences
Other projects and tasks as assigned
Skills Required:
Ability to develop strong client relationships
Excellent oral and written communication skills
Ability to work independently
Problem solver and critical thinker
Ability to anticipate client and advisor needs
Capable of working under deadlines
Ability to do research to answer questions
Software Used:
Redtail and Salesforce (CRM), Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel, and Word, eMoney and Money Guide Pro Financial Planning software
Knowledge/Experience:
Preferably securities registration with at least 2 years of previous experience in a sales support role
Investment/brokerage operations experience
Customer service experience
Thorough knowledge of mutual funds and retirement plans
Experience with Financial Planning Software highly desired
Series 6 or 7 and 63 registration required.If the candidate does not presently have, will be required to obtain within 6 months of employment.
Energy Efficiency Outreach Specialist
Liaison Job 16 miles from Bristol
This position is responsible for outreach and education activities to promote energy efficiency programs directed at end customers, contractors, manufacturers, distributors, engineers, architects, and others who provide energy efficiency equipment or services.
Engage, train and support contractors/engineering firms/consultants/distributors as program allies within the Commercial & Industrial Programs
Foster relationships with program allies to maximize the number and size of their submitted projects.
Develop projects directly with our client's customers.
Keep our client's Customer Account Representatives informed on projects provided to the Outreach team as referrals.
Field industry events on behalf of client
Oversee projects submitted by their customers/program allies.
Work with an assigned Case Manager to help gather required information/documentation to close out a project.
Place outbound calls to new and existing customers to meet assigned energy saving targets.
Manage field time effectively with customer or Program Ally visits.
Develop and deliver program presentations to spur project activity.
Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion.
Work with building owners, property managers and/or facility engineers to provide energy efficiency advice and assistance in participating in energy efficiency programs.
Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers.
Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required.
Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water systems.
Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required.
Maintain professional appearance appropriate for a representative of our organization and the utility.
Build quick rapport with customers or program allies. Quickly initiate conversations with customers on site regarding energy usage at the facility.
When required, provide written summary reports directly to the customer, and summary reports to the Outreach Manager.
Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year.
Attend weekly virtual team meetings to discuss progress to goals and monthly in-person workshops with the Outreach Manager.
JOB SKILLS
Ability to decipher technical jargon and effectively communicate those terms to individuals of varying skill levels.
Ability to handle a high volume of clients and suppliers.
Highly polished communication skills-written and oral.
Ability to transition quickly between tasks.
Solid problem-solving capabilities.
Creativity and attention to detail.
Team player with a positive attitude and ability to work effectively with different teams.
Solid computer skills, including proficiency in MS Word, Excel, and PowerPoint.
Site visits will require physical activity for extended periods of time, including but not limited to, standing, walking with occasional, climbing, kneeling, and related fieldwork as required. Field work may require exposure to in indoor and outdoor environmental conditions. This may or may not include extreme temperatures.
Follow safety and health policies for site visits.
DESIRED SKILLS
Bachelor's degree in engineering, architecture, or equivalent
Certified Energy Auditor (Commercial) designation
Experience in Commercial or Industrial energy efficiency, technical sales, B2B, or construction industry sales
EXPERIENCE & EDUCATION MINIMUMS
B.A. or B.S. in Business or Technical field or 5+ years' experience in sales, account management, or similar
1+ years' experience working with energy efficiency or energy-efficient products with a utility, government, non-profit or public agency.
If you believe you are qualified for this position and are currently in the job market or interested in making a change, please email me the resume along with contact details on **************** or give me a call at ************.
Project Support Coordinator
Liaison Job 15 miles from Bristol
Project Coordinator role will be responsible for scheduling meetings and publishing meeting minutes, updating recurring status reports and displays, running reports & extracts from Excel inventory documents, and maintaining project components in ServiceNow.
Job Description:
• Assists in managing and facilitating program/project scheduling and data tracking to enhance project quality and process consistency.
o Assists PM in development, maintenance and coordination of key project deliverables (PMF, SDLC, Agile, etc.)
o Works with PM to build out and maintain the integrated program/project schedule using specified project management tools
o Supports PM in tracking progress of activities/milestones
o Assists in routine project management tasks and activities such as logging and maintenance of RAID and Key Activities status
o Sets up, manages and maintains program/project SharePoint site as per agreed to plan (including meeting minutes, RAID, status reports, project permissions, etc.)
o Maintains and reports on program/project Budget and Actuals by coordinating with the Project Financial Analyst and Program/Project Manager
o Assists in execution of all communications internal to the project team (excluding the communications managed by Marketing and Communication Services)
o Produces regular and ad hoc reporting in the form of required dashboard reports, as per requirements (Impact/Priority, Key Leadership updates, etc.)
Minimum Qualifications:
• Bachelor's degree
• 3 years of experience in project coordination in IT
• 3 years of experience with Excel/Pivot Tables, PowerPoint, MS Project, Outlook, SharePoint, Teams, and ServiceNow
• Some experience tracking project budgets vs. actual expenses
• RAID log maintenance
Quality Program Coordinator
Liaison Job 15 miles from Bristol
Job Title: Quality Program Coordinator
50% Onsite
Duration: 12 Months Contract
Work Schedule: Monday - Friday, Business Hours
Pay Rate: $59.00/hr on w2
This role will focus on 2 key areas:
1, Quality excellence for both branded and unbranded omni-channel campaigns and programs
2, Identifying and supporting execution of continuous improvement efforts leading to improved customer experience, operational quality, and enhanced processes and standards.
This role will support CIS partners in the prioritization and execution of targeted training efforts to elevate program performance and coordinate key onboarding deliverables for new CIS partner staff.
Position Summary:
The Quality Program Coordinator, Customer Information Services (CIS), serves as a member of the Customer Information Services Team. This team is focused on designing, delivering, and continuously evolving Commercialization contact center capabilities while optimizing customer experience.
Reporting to the Director, Customer Information Services, the Quality Program Coordinator plays an important role as part of our Customer Information Services team. This role is instrumental in the ongoing management of the performance of our capabilities and our external partners, ensuring all interactions with Customers are managed in a high quality, compliant, and consistent manner.
RESPONSIBILITIES:
• Conduct reviews of multi-channel interactions (Phone, Live Chat, Email, Chatbot, Social, CSAT, and SMS), in accordance with our policies, to ensure quality measures and experiences are achieved
• Support adherence to regulations, SOPs, and contractual requirements, including compulsory training of partner teams
• Prepare and maintain historical reporting and analytics as related to quality and reporting results. Report CIS and partner teams on ongoing performance/quality trends, as well as customer friction points, needs, and expectation, and opportunities for improvement
• Support and manage quality reporting requirements for new and existing channels and programs
• Collaborate with CIS team and external partners in creating and managing the quality service standards, SOPs, and work instructions
• Serves as subject matter expert on CIS processes and procedures
• Conduct routine coaching and feedback sessions with internal and external partners to calibrate and improve quality of performance
• Ensure the Key Performance Indicators (KPIs) across all channels, as well as external partners and internal capabilities, are monitored effectively and efficiently
• Supports audit readiness both internally and externally within assigned area(s) of responsibility
• Maintain in-depth knowledge of all applicable client's Corporate SOPs and directives
• Supports team compliance lead with internal/external audits, resolution of escalations, and pharmacovigilance reconciliation processes
• Participates in user acceptance testing of system enhancement/updates
• Coordinate training priorities and deliverables with external partners to in support of continuous improvement efforts, process change management and new product information
• Performs other duties and projects as assigned
QUALIFICATION & EXPERIENCE:
• Bachelor's degree required, Life Sciences degree preferred
• 3+ years of Contact Center quality assurance and/or training experience; preferably in Life Sciences, Pharmaceutical, or Healthcare industries
• Experience with multi-channel contact centers (Phone, Live Chat, Email, Chatbot, Social, CSAT, and SMS)
• Proactive self-starter with the ability to work independently
• Must be detail oriented and have excellent listening skills and ability to analyze and recognize subtleties in a conversation
• Strong analytical and problem-solving skills
• Proficient in the use of Microsoft Office. Experience with PowerBI and Tableau preferred
• Effective communicator with excellent verbal and written skills both in comprehension and expression
• Exhibits all client's Values (Integrity, Innovation, Urgency, Passion, Accountability, and Inclusion)
• Fluent in English both written and spoken
Working Conditions:
Office environment
Hospice & Palliative Care Liaison Philadelphia - PA
Liaison Job 16 miles from Bristol
Job Details Philadelphia, PA Full Time 4 Year Degree $75,000.00 - $85,000.00 Salary/year Road Warrior Day Health CareDescription
Constellation Hospice is seeking an energetic, dynamic individual to work as part of our hospice sales team as a Hospice & Palliative Care Liaison. The Liaison will be responsible for expanding business opportunities in Hospitals, Skilled Nursing Facilities, Assisted Living Facilities and Physician Offices.
Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their communities and act with authentic intention. We believe that serving patients in the community setting is the most important activity of the organization. We are dedicated to providing the highest quality of patient care with compassion and respect for each person.
Responsibilities
Responsible for generating referrals for our hospice program by building relationships with social workers, case managers, wellness directors, physicians, and key decision-makers.
Conducting market analysis, developing a sales strategy, quarterly goals, and plans, conducting sales calls, and evaluating results and effectiveness of sales activity.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
What We Offer:
Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO
(must meet minimum requirements to be eligible for benefits)
Opportunities for professional development and training to advance your career.
Supportive and collaborative work environment that values compassion and empathy.
The satisfaction of making a profound difference in the lives of patients and their families.
Why Constellation?
Family-Centered Culture:
At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce.
Qualifications
Qualifications:
A minimum of three years of recent healthcare marketing/sales experience is required, previous hospice sales experience preferred.
Bachelor's degree preferred
Excellent planning, organization and presentation skills are critical.
Clinical background is a plus.
Proven ability to develop and implement a sales and marketing plan.
Excellent oral/written, communication and interpersonal skills.
Computer Skills and basic knowledge of iOS operating system.
This position requires an individual who is highly motivated, results-driven, and able to develop and build strong, lasting relationships.
The ideal candidate will have established healthcare contacts and be able to readily network in the community.
Regional Clinical Science Liaison (RCSL) Inflammation- East
Liaison Job 20 miles from Bristol
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.
Regional Clinical Science Liaison (RCSL) Inflammation
Amplity is excited to announce an opportunity for two Regional Clinical Science Liaisons to join our new US team. One position will be based in the Western US and the other in the Eastern US, both as part of a larger international team. In this role, you will leverage your pharmaceutical industry clinical trial experience to make a significant impact. Amplity offers a competitive base salary, bonus potential, auto allowance, comprehensive medical, dental, vision, pet insurance, 401K, company-funded long-term and short-term disability, life insurance, generous PTO, paid holidays, mental wellness program, and more. Additionally, Amplity provides opportunities for career growth, including professional development, cross-functional collaboration, and the chance to work with leading experts in the field. These are remote field-based roles.
Purpose of Role
The RCSL is a member of an international field-based team of scientific experts who function as an extension of the Clinical Operations organization. The RCSL role focuses primarily on providing scientific, clinical and educational support to healthcare professionals (HCPs) at research sites (Principal Investigators, PIs) and their study teams participating in our client's sponsored studies. This role is US based.
Key Accountabilities:
Clinical Trial Support
Support relevant education at Site Investigator Meetings (SIMs) in line with clinical study plans (as requested).
Act as field-based reference point of scientific and clinical expertise for study sites.
Liaise closely with the relevant study teams and monitor study performance
Support of ongoing and future company sponsored trials
Liaison between clinical operations and study sites e.g. visit trial centers as required to provide updates on study compound and maintain company presence and enhance enrolment and retention rate
Identify trial centers for future trials for all company's pipeline products
Deliver scientific information during SIVs
Scientific Expertise
Provide accurate and non-promotional scientific information relating to the scientific rationale and study criteria of client sponsored studies to specific study sites.
Answer medical enquiries, related to clinical trial design/rationale, from PIs/study site team members using in-house developed and approved resources.
Keep up to date with clinical knowledge, published data and trial work for the client and competitive product studies.
Opinion Leader Engagement
Develop strong communication links with PIs, study physicians and their teams to engage in peer-to-peer scientific exchange regarding disease, clinical unmet needs & clinical trials.
Ensure requests received from PIs are managed efficiently and effectively according to established processes, and that client clinical studies are the primary focus of the study site support teams.
Identify leading influential experts, key opinion leaders (KOLs) in fields of medicine or research relevant to the molecule/drug
Build peer to peer relationships with KOLs
Provide medical and scientific information to respond to Kols' technical questions about the molecule/drug
Cross Functional Support
Respond to scientific enquiries from distributors/ internal colleagues
Develop and deliver scientific training courses to PIs/ Commercial
Gather carefully information from KOLs and report on this timely so this information back to company to help develop clinical as well as commercial strategy
Compliance
Operate in a highly ethical manner and comply with all laws, regulations, and policies.
Build & promote on the image and professionalism of both Amplity and client.
Complete mandatory training in assigned timelines upon hire as well as when new policies, SOP's, guidance are issued. Ensure compliance with SOPs (Standard Operating Procedures), GCP (Good Clinical Practice) and other relevant guidelines/processes on an ongoing basis
Respond to requests for investigator-sponsored research in line with company procedure.
Essential Skills, Knowledge and Experience:
Ph.D, Pharm. NP, credentialed with an advanced degree from an accredited institution required
Minimum 3 years relevant experience in pharmaceutical industry desired, Biotech experience is a plus
MSL (Medical Science Liaison) or equivalent medical affairs/clinical operations experience e.g. CRA (Clinical Research Associate) preferred, other field roles with Clinical Trial background possible
Experience with clinical trial design, conduct and evaluation. Clinical trials experience and understanding of clinical trial methodology and management
Experience of working within Dermatology, Immunology field is a plus
Experience in management of KOLs, Researchers and HCPs at all levels in both 1:1 and group settings
Experience of working within the relevant National Pharmaceutical Codes of practice
In-depth knowledge of the applicable Good Clinical Practices, ICH Guidelines and National Codes of Practice
Understands the overall audit process including design, conduct and reporting
Strong written and verbal communication skills, ability to present medical/scientific information in a clear and concise manner
Networking skills and confidence to interact with senior experts on a peer-to-peer level
Demonstrable thirst for knowledge (technical, clinical, medical, scientific) with an ability to assimilate information quickly, present clinical data clearly and concisely and discuss the statistical and clinical relevance in line with clinical development strategy
Critical data analysis skills
Ability to function well, both independently and within a team setting, in a dynamic, fast-paced environment
Highest ethical standards
Project management skills - to deliver on complex tasks within timeframe and manage milestones
Experience of working in a matrix management environment
Professional presence and credibility
Passionate and self-confident
IT skills in particularly competent with Microsoft Word, Excel and PowerPoint
Able to travel up to 50-70% of time
Residence near a major airport ideal
Excellent technology skills including Microsoft Office Suite, CRMs, and other software programs as needed
Valid drivers license with safe driver record require
Must successfully pass all compliance and client product training
Salary Expectations:
Employees can expect to be paid a salary of approximately $195K - $205K. The salary rage displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors.
EPIIC Values:
All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.
Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.
Passion: We love what we do. Our energy inspires, engages, and motivates others.
Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.
Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.
About Us
Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.
Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties.
We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.
Our Diversity Policy
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.
Emergency Management Liaison Officer (EMLO)
Liaison Job 16 miles from Bristol
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.
Agency Description
The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia.
Job Description
The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer's (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas:
Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity.
Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies
Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters
Assist in OEM's Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM's warehouse
Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises
Fulfill administrative functions of the EMLO program
Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting.
Essential Functions
Under the administrative direction of the Operational Coordination Program Manager, Emergency Management Liaison Officer Group Leader, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following:
Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center.
Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment
Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions
Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment
Deliver public education and engagement opportunities to increase the readiness of all Philadelphians
Support of public information officer duties, including collection of photos and video
Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products
Serve displaced residents in reception centers and shelters
Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information
Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions.
Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites
Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets
Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner
Participate in trainings and exercises
Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management
Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning
In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through approved procedures
Competencies, Knowledge, Skills and Abilities
COMPETENCIES
Strong interpersonal skills
Effective oral and written communication skills
Strong leadership and negotiation skills
Confidence in front of groups
Proven ability to operate and lead during emergencies
Sound judgement and ethical decision making
Professional conduct and accountability
Proven time-management skills
KNOWLEDGE, SKILLS, ABILITIES
Ability to problem solve and work with others under pressure
Ability to multitask effectively
Ability to maintain effective working relationships and develop partnerships
Ability to coordinate diverse groups toward a common goal
Ability to complete tasks and projects in a timely manner
Ability to contribute and coordinate work in a team
Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents
Ability to work with little direct oversight or supervision
Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification
Qualifications
Completion of a bachelor's degree from an accredited college or university is preferred
Three (3) or more years' experience working within an emergency management or other public safety organization is preferred
Three (3) or more years' experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations
Familiarity with the City of Philadelphia is preferred
Experience working in outdoor environments for prolonged periods is preferred
Experiencing training or teaching audiences of different ages
An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources.
Licenses, Registrations, and Certification
Possession of a valid proper class motor vehicle operator's license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver's license to be pursued after employment
Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment.
Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.
Other requirements
OEM personnel are essential, working during states of emergency or other city closures.
All OEM personnel are “emergency managers first.” During times of disaster, work assignments and schedules may be altered to meet the incident objectives.
Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy.
Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside.
Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations.
Additional Information
TO APPLY: Interested candidates must submit a cover letter, resume and writing sample (showing your ability to write a policy or report-style document).
Salary Range: $74,000
Discover the Perks of Being a City of Philadelphia Employee:
Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
We offer Comprehensive health coverage for employees and their eligible dependents.
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected].
For more information, go to: Human Relations Website: ******************************************************
Community Liaison
Liaison Job 16 miles from Bristol
Our client is looking for a self-motivated and passionate Community Liaison to join our dynamic team servicing Mercer, Upper Burlington, and Lower Hunterdon Counties. Our Colleagues take on exciting new challenges while being supported in a culture of teamwork that sets us apart from the rest.
As our Community Liaison (Sales Representative), you'll be responsible for promoting the clients unique program and services in the community, while also growing their census and acting as a positive reflection of our hospice program. With a focus on building strong relationships with referral sources, physicians, and other community partners, you'll be a key player in increasing preference for hospice services and ensuring that our patients receive the care they deserve.
Job Responsibilities:
Determines primary decision makers and proactively builds positive, solid working relationships with members of the medical community and partners.
Promotes and positions Hospice's patient care service through regular visits in a manner that illustrates and reflects the Hospice's quality of care and unique capabilities.
Works to build the brand of the hospice as the preferred hospice provider in our service area to achieve and exceed agency goals for growth and census management.
Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.
Qualifications:
Bachelor's degree in related field preferred. Additional experience may be substituted for educational requirement.
Minimum two (2) years of sales/marketing experience in healthcare required. Hospice/palliative marketing experience strongly preferred.
Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.
Prior clinical experience is a plus.
Community Liaison
Liaison Job 15 miles from Bristol
We are seeking a passionate and driven Community Liaison to join our team. As a vital link between our organization and the communities we serve, you will play a crucial role in building strong relationships, promoting the organization's mission, and facilitating effective communication.
Responsibilities:
Foster positive relationships and maintain a robust presence within the local community, acting as a bridge between them and our organization
Represent our organization at local community events
Effectively convey information, updates, and resources between community members and our organization in a clear and accessible manner
Conduct presentations to educate the community about our services and initiatives
Track outreach activities, maintain records, and provide regular reports to management
Qualifications:
Excellent communication and interpersonal skills
Strong networking and relationship-building abilities
Ability to work independently and collaboratively in a fast-paced environment
Passion for making a positive impact and serving the community
Community Specialist | Cherry Hill Mall
Liaison Job 14 miles from Bristol
State/Province/City: New Jersey City: Cherry Hill Mall Business Unit: Store Time Type: Full-time Back Apply Share * Facebook * X * Email Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Job Summary
The Community Specialist is responsible for executing the store's community strategy, which includes engaging with the community through relationship building, events, and other activities including supporting lululemon product seeding and attending local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant and influential community partners providing synergistic value. The Community Specialist also delivers a world-class guest (i.e., customer) experience when working on the floor in the store, bringing their community perspective into the guest connection.
Core Responsibilities of the Job
* Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
* Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
* Engage with the local community to identify future Ambassador or partner opportunities and to increase the store's standing as a community hub.
* Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
* Attend, support, and/or host local and regional Community events.
* Execute the product seeding strategy through community partners and Ambassadors.
* Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
* Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
Job Requirements
Eligibility
* Must be legally authorized to work in the country in which the store is located
* Must have the ability to travel to assigned store with reliable transportation methods
Schedule/Availability
* The work schedule can vary based on store needs
* Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
* In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees
Experience
* 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building
Job Assets (i.e., nice to have; not required)
* Education: High school diploma/GED/equivalent, or above
* Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities
What We Look For
* Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
* Integrity: Behaves in an honest, fair, and ethical manner
* Connection and Partnership: Is able to build professional relationships with team members and guests; develops partnerships within and across the company and community
* Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities
* Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
* Learner Mindset: Is curious, open to feedback, and pursues learning and progressing new skills to continually grow and develop
* Self-Leadership: Takes personal responsibility for own actions; inspires others to buy-in and actively support goals and initiatives
* Interactive Communication: Conveys information effectively and understands information shared while interacting with others
Work Context (e.g., environment, interactions, physical)
* Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community
* Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement
* Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices
Compensation & Benefits Package
Base Pay Range: $21.00 - $24.16/hour, subject to minimum wage in the location
Target Bonus: $2.00/hour
Total Target Base Pay Range: $23.00 - $26.16/hour
lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
* Extended health and dental benefits, and mental health plans
* Paid time off
* Savings and retirement plan matching
* Generous employee discount
* Fitness & yoga classes
* Parenthood top-up
* Extensive catalog of development course offerings
* People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Community Liaison (Camden / Burlington County)
Liaison Job 19 miles from Bristol
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a Full-time, preferred experienced Community Liaison for our Camden / Burlington County, NJ region! The Community Liaison will be responsible for interaction in the community and promoting company services and Hospice services.
Analyze the potential of the company's service area to determine target markets.
Visit Doctor' offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present Agency credentials and obtain patient referrals.
Analyze the company's organization to determine its strengths and weaknesses.
Analyze past and current marketing data.
Complete an analysis of the company's "product" line.
Analyze patient/company relationships.
Develop sales/marketing objectives and sales projections.
Develop a marketing plan, identifying priorities and sets a reasonable timetable.
Implement marketing plan staying within established timetable.
Review and evaluate the analyses and plan on an established basis.
Attend IDG meetings, as appropriate.
Assist office staff as needed with going to updates, etc.
Provide community outreach and education.
Job Qualifications
At least 3 years experience in marketing, nursing or social work interacting with health agencies/professionals.
Must be organized and detail oriented.
Must be able to communicate effectively orally and in writing.
Must be a licensed driver with an insured automobile in good working order.
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
JKC Student Experience and Community Outreach Specialist (PT)
Liaison Job 18 miles from Bristol
If you are considering a new job, work environment, or career opportunities, you should look at Mercer County Community College. MCCC is a publicly supported college that is open to all and dedicated to student success. In order to support that mission, Mercer seeks to attract, retain, and support a skilled diverse workforce which is our most valuable resource. We thrive on and are proud of our diversity and open access. Our students and employees find the College large enough for a multitude of offerings yet small enough to keep the "Community" feel for all. The College consists of two campuses, the James Kerney Campus (JKC) in the capital city of Trenton, NJ and a larger 292-acre suburban campus just six miles north of Trenton.
As part of the comprehensive and valuable benefits package the College offers credit course tuition waivers for employees, spouses, and dependents. This allows for employees and their families to take advantage of earning a higher education degree without the high cost. The College offers students 69 Degree Program Options and 35 Credit Certificates from which to choose.
JOB DUTIES
* Provide guidance, mentorship, and resources to help students succeed in credit and credentialing programs, with a particular emphasis on serving the needs of underserved communities.
* Advocate for students, empowering them to overcome barriers and achieve their educational goals.
* Promote an inclusive and welcoming environment for underserved students, understanding and addressing the unique challenges they may face.
* Foster partnerships and collaborations with community organizations, employers, and industry professionals to create work-based learning opportunities, internships, and career development initiatives for underserved students.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide individualized advising and support to underserved students enrolled in credit and credentialing programs.
* Help students navigate program requirements, course selection, and academic planning. Offer guidance on career pathways, transfer opportunities, and available support services.
* Assist students in developing academic success strategies, including study skills, time management, and goal setting.
* Support students in exploring career options, identifying their strengths and interests, and connecting them with relevant resources and job placement opportunities.
* Advocate for equity and access to resources, educational opportunities, and support services.
* Collaborate with campus offices and external organizations to ensure the needs of underserved populations are met effectively.
* Monitor student progress, identify potential barriers, and implement interventions to improve student retention and program completion rates.
* Conduct regular check-ins with students, offering proactive support and referral to campus resources such as tutoring, counseling, and financial aid assistance.
* Engage with local communities to understand their needs and develop programs that address those needs effectively.
* Participate in local city associations that support the college and community events and may promote the college to local citizens.
* Maintain accurate records of student interactions, services provided, and outcomes.
* Collect and analyze data to evaluate the effectiveness of student success programs, identify areas for improvement, and inform decision-making.
* Prepare reports and presentations to communicate program impact to college administrators and stakeholders.
* Stay informed about best practices, trends, and research in student success coaching and support services.
* Assist in the development and review of all outreach-related promotional materials intended for general distribution; research, recommend, coordinate the acquisition of, and maintain an inventory of appropriate college promotional giveaways and outreach items.
* Attend professional development workshops, conferences, and training sessions to enhance knowledge and skills in serving underserved populations.
* Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
May supervise work-study students.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must have a valid Driver's License
ADA AND OTHER REQUIREMENTS
Positions in this class typically require: ability to use a key board, hearing, seeing and repetitive motions.
While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is frequently required to stand. The employee is occasionally required to walk; use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
REQUIRED QUALIFICATIONS
* Bachelor's degree from an accredited institution in a relevant field
* Two to four (2 - 4) years supporting or advising students in an academic setting.
* Experience using student enterprise software
* Ability to provide holistic and student-centered advising, recognizing the intersectionality of students' identities and experiences
* Familiarity with student advising and coaching models, counseling techniques, and academic support strategies.
* Strong interpersonal, database management, organizational, and communication skills.
* Demonstrated experience in working with diverse stakeholders (faculty, students, and staff).
* Demonstrated ability to work collaboratively with internal and external stakeholders to support student success.
PREFERRED QUALIFICATIONS
* Master's degree from an accredited institution in a relevant field
* Five (5) years of related work experience in Higher Ed.
* Experience using the Ellucian Colleague ERP system
* Experience using Ellucian Advise / Student Planner
* Previous experience working with underserved populations, preferably in an educational or community outreach setting.
* Sensitivity to the challenges faced by underserved populations and a commitment to promoting educational equity.
KNOWLEDGE, SKILLS & ABILITIES
* Superior student service skills
* Experience working with both traditional and non-traditional student populations.
* Understands leveraging technology in student advisement and enrollment.
* Excellent interpersonal, verbal, and written communications skills, combined with analytical competency, that can provide directive and persuasive initiatives and explanations
* Decisive and solutions-oriented work style, positive attitude, and excitement about working across all units of a high-achieving campus environment.
* Commitment to equity, diversity, and inclusion in education.
CORE COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies.
Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Building Trust: Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
Customer Focus: Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Diversity & Inclusion: Working with situations involving different cultures/languages and responding to the ambiguity of unexpected/unfamiliar approaches.
Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
Community Outreach Specialist
Liaison Job 15 miles from Bristol
About Us:
Each of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.
Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.
Job Summary:
Assists in building relationships between the company and the local community, in a way that contributes to future revenue streams. Also assists with internal outreach, building awareness of upcoming business among staff.
Essential Responsibilities and Duties:
Work to identify and establish community relationships, especially with local doctor's offices and dental practices.
Identify and source partnership opportunities in the community to help recruit potential study participants.
Track and report on local community and healthcare contacts.
Provide updates internally regarding upcoming business and enrollment needs.
Ensure community outreach and engagement activities align with our brand and organizational culture.
Work closely with site recruiting department to strategize best approach.
Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Education/Experience/Skills:
Bachelor's degree or equivalent experience in healthcare, business, or related field.
Sufficient experience in building relationships/community engagement.
Previous marketing experience preferred, but not required
Self-motivated and ambitious.
Skilled in creative abilities for recruiting tactics.
Strong analytical and problem-solving skills.
Strong leadership and organizational skills.
Ability to manage multiple projects simultaneously.
Must be able to effectively communicate verbally and in writing.
Ability to produce creative design
Working Conditions
Indoor, Office environment.
Essential physical requirements include sitting, typing, standing, and walking.
Lightly active position, occasional lifting of up to 20 pounds.
Reporting to work, as scheduled, is essential.
Some local travel requirements.
CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
Community Lead, Philadelphia
Liaison Job 16 miles from Bristol
About Us
At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work.
About the Opportunity
Our Community team is an integral part of our business with the mission to enable our members to create their life's work.
As a Community Lead, you are integral to the elevated member experience at your WeWork location. You will report to your building each day and will be responsible for ensuring we meet our members' needs and maintain our WeWork global standards. In addition, you'll ensure we deliver on our targets for an un-compromised member experience through curated events based on members' interests, introducing members to each other for business opportunities, and creating a welcoming environment for members and their guests.
Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:
Membership Engagement & Retention:
Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience.
Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
Follow up in person with all members who've submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative Medallia response.
Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution fully meets the member's needs.
Review all Medallia responses to understand areas of improvement and implement proactive changes, keeping member experience top of mind.
Support front desk coverage schedule as needed, ensuring there is consistent coverage during business hours.
Move-In & Move Out:
Conduct pre-move-in meetings with all new accounts to ensure a successful move in.
Complete the New Member Orientation process for all new accounts within the building.
Curate new member on-boarding materials such as welcome member notes, FAQ guides, etc to provide on move-in day.
Conduct move out interviews to understand the departing members' overall experience.
Sales Support:
Conduct building tours set up by the Sales team for VIPs or prospective members as needed.
Alert appropriate contact on the Growth Team when a member notifies of any desire to have a Growth related conversation (ex. move-out requests, extensions, transfers, etc.).
Hand-off prospective member sales to appropriate sales contacts (walk-ins, current members, guests, etc).
Conduct tours of the space for potential new members while sharing benefits tailored to their needs.
Events:
Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate Events team.
Set up and host weekly “social events” that help to create a community within your location and execute “Value-Driving” events planned by the Events team when applicable in the building.
Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters.
Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).
Building Operations and Management:
Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.
Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues via email, in person, or broadcast.
Manage the energy in the building ensuring music levels and activations are appropriate to the daypart and occasion.
Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.
Track, audit, and organize keys collected and distributed. Manage keycard stock and request new inventory as needed.
Oversee Community responsibilities for Member companies in buildings where Community is not present which may include owning certain operational duties, liaising with Sales and Account Management, as well as supporting specific contractual agreements.
Safety and Security:
Review and understand the role in the building management & WeWork provided Emergency Action Plans.
Create incident reports as necessary, Respond appropriately and escalate any medical emergency (injury or illness), and respond to instructions from Leadership regarding emergency situations or security alerts.
About You
We'd love to hear from you if you meet the qualifications below:
Bachelor's Degree or equivalent experience.
2+ years of experience in hospitality.
Proficient local language and understanding of local culture required.
Excellent interpersonal and networking skills.
Strong verbal and written communication skills.
Strong organization skills with the ability to multitask projects from start to finish.
You are attentive to detail and manage tasks efficiently and effectively.
You enjoy and thrive at continually growing relationships.
Life at WeWork
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.
WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.
Community Outreach Specialists, Philadelphia, South Jersey and New Castle Counties
Liaison Job 16 miles from Bristol
Community Outreach Specialists needed for full-time, temp to hire positions in Philadelphia, South Jersey and New Castle Counties.
This position connects veterans and their families to program resources, emphasizing outreach to homeless individuals. Responsibilities include coordinating initiatives, facilitating applications, building community partnerships, and promoting program awareness.
COMMUNITY HEALTH WORKER I - (Temple University Hospital/40 hours days)
Liaison Job 16 miles from Bristol
The Community Health Worker (CHW), through home visits and phone contact, enhances communications between ambulatory care, clinic patients and the health care team, with the goal of improving participation in the plan of care and ensuring positive health outcomes. Interaction between the CHW and the patient is designed to promote positive behavior change, such as protocol adherence, regular health monitoring, and the importance of addressing health issues.
Education
High School Diploma or Equivalent (Required)
Other : Completion of 75 Hours Community Health Worker Core Training (Required)
Experience
General Experience and knowledge of protocols with Electronic Medical Records (EPIC) (Preferred)
General Experience in medical or health related field and knowledge of medical terminology (Preferred)
_ '306470
Neighborhood Community Action Center (NCAC) Organizer
Liaison Job 16 miles from Bristol
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.
Agency Description
The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city's prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities. CEO is Philadelphia's Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.
Guiding Principles (We believe…)
The people of Philadelphia deserve the opportunity to live happy, healthy, full lives.
City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents.
People can offer meaningful insights into both personal experiences and how systems around them function.
Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities.
Values (How we work)
Dignity: We actively respect our individual colleagues and people in the community.
Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
Accountability: We are transparent and honest about our plans, our actions, and our results.
Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.
Job Description
Reporting to the NCAC District Manager, the NCAC Organizer is a key position in order to make our City safer, cleaner and greener. The Organizer is responsible for staffing the Neighborhood Action Center, tracking and handling important issues in the Community and building relationships with residents and stakeholders throughout the District.
Essential Functions
Attend community meetings and report back issues that need to be addressed
Staff Neighborhood Community Action Centers, which includes welcoming residents, reporting and logging their issues in the database
Demonstrate familiarity with Municipal, State and Federal resources to assist residents with government resources
Assist residents in filling out paperwork for municipal services
Plan and execute events within the district
Assist in 311 reporting
Staff Community Advisory Council
Work with Neighborhood Advisory Council to monitor commercial corridors for illegal street vending, graffiti, safety and other areas of concern
Identify needs of local businesses (passing them along to Business Roundtable)
Build relationships with economic centers and stakeholders to provide economic opportunity for all (ex: hosting local job fairs, expungement clinics, business counseling clinics, etc.)
Engage local businesses
Share resources and funding opportunities for local educational institutions
Work with other committees to plan events that support school safety and sustainability
Identify solutions to provide before and after school programming
Highlight enrichment opportunities for Pre-K, K-12 and CTE students
Collaborate with other committees and partners to ensure safe school and recreation center corridors
Build a relationship and work with Police District's Community Relations and Crime Prevention officers
Establish local Town Watch groups; seek introductory and routine training from Town Watch Integrated Services (TWIS)
Be the eyes and ears of activity that cause concern, and report information to the Police District (via 911)
Attend monthly Police Service Area meetings, as well as District Captain Town Hall Meetings and Community Meetings (note: members will rotate meeting attendance to ensure that the responsibility does not fall on one person)
Identify community groups and segments that need 311 training and arrange for trainings
Work with Neighborhood Advisory Council to report quality of life issues to the Community Advisory Board which include but are not limited to abandoned and blighted homes, abandoned automobiles, trash and illegal dumping, non-working streetlights, nuisance businesses, ecosystems and green spaces
Report all land use or zoning concerns to the Community Advisory Board
Assist with organizing blocks, which includes recruiting block captains and working with the More Beautiful Committee
Report community issues raised to 311
Identify housing issues, needs and concerns within the neighborhood
Attend local RCO meetings and document issues raised
Build relationships with RCOs
Stay up to date with local development projects
Identify neighborhood environment issues
Organize community clean ups
Recommend locations for BigBelly trash cans
Organize recycling bin giveaways
Report graffiti
Identify issues affecting seniors
Work with local senior-focused agencies to connect seniors to available social programs
Other duties as assigned
Competencies, Knowledge, Skills and Abilities
Must be driven to implement Mayor Parker's vision of a government the people can see, feel, and touch
Computer skills including navigating municipal websites, VAN and Microsoft programs
Strong communications skills and ability to work well with others
Qualifications
High school diploma or GED; relevant and equivalent work experience will be considered
Ability to demonstrate flexibility and exercise the authority of the position with sound judgment
Previous work in non-profit or public sector is ideal
Supervisory Responsibilities
None
Other Specialties, Certifications, Physical Requirements, and Work Conditions
Regular, predictable attendance is required
Nights and weekends may be required
Successful candidate must be a city of Philadelphia resident within six months of hire
Additional Information
TO APPLY: Interested candidates must submit a cover letter and resume.
Salary Range: $55,000
Discover the Perks of Being a City of Philadelphia Employee:
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*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
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JKC Student Experience and Community Outreach Specialist (PT)
Liaison Job 18 miles from Bristol
If you are considering a new job, work environment, or career opportunities, you should look at Mercer County Community College. MCCC is a publicly supported college that is open to all and dedicated to student success. In order to support that mission, Mercer seeks to attract, retain, and support a skilled diverse workforce which is our most valuable resource. We thrive on and are proud of our diversity and open access. Our students and employees find the College large enough for a multitude of offerings yet small enough to keep the “Community” feel for all. The College consists of two campuses, the James Kerney Campus (JKC) in the capital city of Trenton, NJ and a larger 292-acre suburban campus just six miles north of Trenton.
As part of the comprehensive and valuable benefits package the College offers credit course tuition waivers for employees, spouses, and dependents. This allows for employees and their families to take advantage of earning a higher education degree without the high cost. The College offers students 69 Degree Program Options and 35 Credit Certificates from which to choose.
JOB DUTIES
Provide guidance, mentorship, and resources to help students succeed in credit and credentialing programs, with a particular emphasis on serving the needs of underserved communities.
Advocate for students, empowering them to overcome barriers and achieve their educational goals.
Promote an inclusive and welcoming environment for underserved students, understanding and addressing the unique challenges they may face.
Foster partnerships and collaborations with community organizations, employers, and industry professionals to create work-based learning opportunities, internships, and career development initiatives for underserved students.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide individualized advising and support to underserved students enrolled in credit and credentialing programs.
Help students navigate program requirements, course selection, and academic planning. Offer guidance on career pathways, transfer opportunities, and available support services.
Assist students in developing academic success strategies, including study skills, time management, and goal setting.
Support students in exploring career options, identifying their strengths and interests, and connecting them with relevant resources and job placement opportunities.
Advocate for equity and access to resources, educational opportunities, and support services.
Collaborate with campus offices and external organizations to ensure the needs of underserved populations are met effectively.
Monitor student progress, identify potential barriers, and implement interventions to improve student retention and program completion rates.
Conduct regular check-ins with students, offering proactive support and referral to campus resources such as tutoring, counseling, and financial aid assistance.
Engage with local communities to understand their needs and develop programs that address those needs effectively.
Participate in local city associations that support the college and community events and may promote the college to local citizens.
Maintain accurate records of student interactions, services provided, and outcomes.
Collect and analyze data to evaluate the effectiveness of student success programs, identify areas for improvement, and inform decision-making.
Prepare reports and presentations to communicate program impact to college administrators and stakeholders.
Stay informed about best practices, trends, and research in student success coaching and support services.
Assist in the development and review of all outreach-related promotional materials intended for general distribution; research, recommend, coordinate the acquisition of, and maintain an inventory of appropriate college promotional giveaways and outreach items.
Attend professional development workshops, conferences, and training sessions to enhance knowledge and skills in serving underserved populations.
Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
May supervise work-study students.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must have a valid Driver's License
ADA AND OTHER REQUIREMENTS
Positions in this class typically require: ability to use a key board, hearing, seeing and repetitive motions.
While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is frequently required to stand. The employee is occasionally required to walk; use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES
REQUIRED QUALIFICATIONS
Bachelor's degree from an accredited institution in a relevant field
Two to four (2 - 4) years supporting or advising students in an academic setting.
Experience using student enterprise software
Ability to provide holistic and student-centered advising, recognizing the intersectionality of students' identities and experiences
Familiarity with student advising and coaching models, counseling techniques, and academic support strategies.
Strong interpersonal, database management, organizational, and communication skills.
Demonstrated experience in working with diverse stakeholders (faculty, students, and staff).
Demonstrated ability to work collaboratively with internal and external stakeholders to support student success.
PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES
PREFERRED QUALIFICATIONS
Master's degree from an accredited institution in a relevant field
Five (5) years of related work experience in Higher Ed.
Experience using the Ellucian Colleague ERP system
Experience using Ellucian Advise / Student Planner
Previous experience working with underserved populations, preferably in an educational or community outreach setting.
Sensitivity to the challenges faced by underserved populations and a commitment to promoting educational equity.
KNOWLEDGE, SKILLS & ABILITIES
Superior student service skills
Experience working with both traditional and non-traditional student populations.
Understands leveraging technology in student advisement and enrollment.
Excellent interpersonal, verbal, and written communications skills, combined with analytical competency, that can provide directive and persuasive initiatives and explanations
Decisive and solutions-oriented work style, positive attitude, and excitement about working across all units of a high-achieving campus environment.
Commitment to equity, diversity, and inclusion in education.
CORE COMPETENCIES
CORE COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies.
Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Building Trust: Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
Customer Focus: Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Diversity & Inclusion: Working with situations involving different cultures/languages and responding to the ambiguity of unexpected/unfamiliar approaches.
Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
COMMUNITY HEALTH WORKER TRAINEE - (Temple University Hospital/40 hours days)
Liaison Job 16 miles from Bristol
The Community Health Worker (CHW) Trainee, is actively engaged in an approved CHW program. As part of training, the trainee can participate in home and bedside visits, virtual communication and phone contact, with patients, and their families. Will operate as a member of the health care team managing the patient plan of care ensuring positive health outcomes. Training will focus on the promotion of positive behavior changes, such as protocol adherence, regular health monitoring, and the importance of addressing health issues and deficits in the social determents of health. The trainee can be trained on specific programs and/or work in a generalist capacity.
Education
High School Diploma or Equivalent (Required)
Other: Enrolled in a Community Health Worker Core Training Program (Required)
Experience
General Experience in medical or health related field and knowledge of medical terminology (Preferred)
General Experience working in a related full or part-time position for a minimum of two years (Preferred)
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