Stroke Program Coordinator (RN)
Liaison Job 25 miles from Baltimore
Doctors Community Medical Center, Lanham, MD
Full Time - Day shift (Monday - Friday)
FLSA status - Exempt/Salaried
The Stroke Program Coordinator, in partnership with the Stroke Program Medical Director, is responsible for overseeing and advancing the stroke center program. This role is responsible for coordinating and implementing high-quality, cost-effective healthcare services and activities through expert clinical practice, strategic consultation, clinical quality management, and evidence-based research utilization. The stroke center coordinator works in a multidisciplinary role, ensuring the integration of current clinical practice guidelines to optimize patient care and outcomes for stroke patients. By fostering a culture of excellence, the Stroke Program Coordinator works to elevate the quality of care, achieve competitive value, and provide exceptional service to patients, families, and the community. Additionally, the position involves leading initiatives in program development, staff education, community outreach, and marketing to promote stroke prevention and enhance awareness.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Coordinates and provides direction for the stroke center and oversees systems and programs that are involved in stroke and chest pain care in collaboration with the Stroke Program Medical Director. Works collaboratively with the medical staff and hospital departments to assure that there are effective stroke services in place. Works with hospital neurologists, emergency room physicians, intensivists and hospitalists to provide well-coordinated stroke patient care services to the patient. Reviews and maintains policies and procedures that are specific to Stroke Center.
Coordinates and provides direction to the Stroke Center core team, including coordination and communications with the medical staff, nursing, and other clinical support areas by providing accurate and timely information and written communication. Co-chairs Stroke Committee. Prepares Stroke Committee agenda. Documents and disseminates minutes. Follows up on and completes open items. Reports to organizational quality committees. Maintains Stroke Center data in conjunction with the Quality and Patient Safety Department.
Provides oversight and directs activities of the Stroke Data Abstractor.
Provides accurate and timely clinical data to appropriate committees and identifies opportunities for improvement. Collects Get with the Guidelines data and oversees process for data collection. Aggregates and analyzes the data. Provides benchmarks. Verifies statistical measures. Understands databases and data collection methodologies specific to Stroke Center. Oversees the development of performance improvement and action plans.
Provides support to clinical peer review process for Stroke Center patients through accurate and timely chart reviews and follows up with interdisciplinary team members as needed.
Acts as a resource with regulatory agencies and makes recommendations for compliance and maintains mandatory documentation as required.
In collaboration with Stroke Medical Director and interdisciplinary team, develops and monitors stroke/chest pain practices, guidelines, order sets and clinical guidelines utilizing Brain Attack Coalition guidelines and Institute of Neurological Disorders and Stroke and others.
Responsible for initial and ongoing education programs and development of content for Stroke Center compliance with mandatory standards.
Oversees EMS and community education programs and mandatory requirements with Public Relations Department.
Monitors compliance with Joint Commission and MIEMMS certification guidelines.
Serves as a resource for hospital staff on all strokes related issues.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
BSN graduate of an accredited school of nursing. Master's degree preferred.
Minimum of five years of experience as a Registered Nurse in a care setting applicable to the service or initiative and one year demonstrated clinical leadership role.
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing.
CPR - American Heart Association Healthcare Provider Certification and ACLS.
Adherence to credentialing requirements of Luminis Health as stated in the nursing bylaws.
Specialty Certification required.
Professional Organization Membership required.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance
Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
Paid Time Off
Tuition Assistance Benefits
Employee Referral Bonus Program
Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs
Eligible for shift differentials/OT
Employee Assistance Programs and more
*Benefit offerings based on employment status
Transplant Medical Science Liaison
Liaison Job 35 miles from Baltimore
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, individuals who are ready to propel their careers forward and contribute to driving performance.
We are excited to announce that currently we are looking for Medical Science Liaisons with experience in transplantation (nephrology) to initiate scientific dialogue within the therapeutic area of transplant centers through scientific discussions with clinical physicians, staff and other stakeholders, on behalf of our client. You will provide peer-to-peer educational dialogue in support of the field sales team for a portfolio of Post-Transplant products (molecular and antibody diagnostic testing) in the area of solid organ transplantation. In addition, you will ensure compliant and high-quality clinical messaging. You will be asked to contribute clinical insight to inform decision making on various aligned teams.
Minimum qualifications:
Advanced clinical/medical degree (Pharm D, MD, PhD) from an accredited college or university preferred, Master's Degree required.
Must be a Licensed Nurse Practitioner, Physician Assistant, or Physician, with a minimum of two years of directly applicable clinical experience in nephrology. Prior MSL or relevant experience is strongly preferred.
Minimum of 2 years transplant or nephrology experience required.
In vitro diagnostics experience preferred.
Previous experience as transplant coordinator or nurse at transplant center preferred.
Valid driver's license required.
Travel up to 70% of the time required.
Proven track record of success.
Knowledge of customer segments and market dynamics.
Demonstrated expertise in discussing scientific content and context to multiple audiences.
Demonstrated level of proficiency with support technology (PC and CRM tools, Microsoft Teams).
Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated.
Position Descriptions and Duties:
Educate across the continuum of customers on transplant patient care as it relates to the use of post-transplant molecular diagnostics and antibody monitoring products and provide an appropriate scientific exchange (fair-balanced scientific and technical assay and disease state information).
Serve as an internal medical and scientific resource responsible for developing strategic communications and other materials supporting product information and clinical application.
Work with internal stakeholders to share relevant scientific information.
Support the use of our client's products through HCP advocacy development and implementation of peer influence programs.
Develop and maintain strong scientific knowledge of the current competitive landscape and competitive messaging.
Upon request, present clinical data to healthcare professionals (scientific peer to peer) including physicians, academic institutions, researchers, and other health care professionals.
Work with stakeholders of investigator-initiated trials.
Provide approved information to customers to ensure access to current medical and scientific information as necessary.
Upon request, assist or lead regional speaker bureau or online training programs in support of client scientific information and products and services.
Support advisory events to ensure accuracy of and clinician access to up-to-date scientific and clinical data.
Attend medical congresses to develop relationships, build advocacy, and present key data. Represent our client at scientific congresses and/or advisory boards.
Strong presentation, analytical and customer service skills.
An understanding of commercial strategy, clinical market expansion, health economics and reimbursement coding.
Excellent communication and organizational skills.
Experience and knowledge of molecular diagnostic assay technology.
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Medical Science Liaison - Pacific NW
Liaison Job 35 miles from Baltimore
Alumis Inc. is a precision medicines company with the mission to transform the lives of patients with autoimmune diseases. Even with treatment innovations of the last two decades, many patients with immunologic conditions continue to suffer - our goal is to fundamentally change the outcomes for these patients.
At Alumis, the MSL is a strategic, field-based opportunity focused on developing and maintaining collaborative relationships with Dermatology and Rheumatology key external experts (KEEs) and other healthcare professionals (HCPs). The MSL will engage with HCPs to support trial enrollment, educate on disease states and clinical trial outcomes, and inform internal strategy by gathering insights and representing the voice of KEEs, HCPs, and payers. MSLs strive to optimize patient care through KEE engagement and collaboration. The MSL is a critical scientific expert working across the life-cycle of products with internal stakeholders to prepare and execute successful drug launches.
Responsibilities:
Develop and maintain collaborative relationships with KEEs in the Dermatology and Rheumatology community.
Utilize systems to strategically map, identify, profile and prioritize thought leaders in line with the medical plan and goals.
Effectively develop and manage your assigned geography with an entrepreneurial approach.
Support clinical development initiatives including site identification, trial recruitment, timely completion of study milestones, and presentation of data.
Attend and report on assigned medical conferences.
Collaborate with KEEs on medical affairs initiatives including publications, advisory boards, medical education opportunities, training, and speaker development.
Serve as scientific resource to external disease experts and internal stakeholders.
Support the medical community with up-to-date medical information, robust disease expertise, and product information.
Gather and communicate insights from HCPs to inform medical strategy.
Train internal stakeholders on key scientific and medical topics.
Maintain effective and appropriate communication among internal stakeholders while maintaining full compliance with relevant requirements.
Lead and/or contribute to Medical Affair workstreams, projects, or resource development.
Maintain accurate documentation of MSL activities.
Experience:
Advanced degree in scientific, clinical, or medical-related discipline preferred (PharmD, PhD, MSN, DNP, PA-C, MPH, etc). Dermatology or Rheumatology clinical experience is a plus. Experience in psoriasis and/or lupus a plus.
At least 3 years of experience in MSL role, and must include support of clinical development studies.
Must have well-established networks and active relationships with KEEs in Dermatology and/or Rheumatology.
Candidate must understand compliance considerations and demonstrate ability to work compliantly.
Ability and willingness to travel ~60%. Required travel to medical meetings, team meetings, and other group meetings (will require some weekends). This may vary depending on business needs.
Skills, Knowledge & Abilities:
Excellent oral and written communication skills.
Excellent interpersonal and engagement skills.
Energetically embraces responsibilities, demonstrates ability to achieve goals.
Demonstrates strong initiative as a flexible and proactive individual.
Ability to thrive in ambiguous situations.
Solution-oriented approach.
Exhibits excellent time management and ability to prioritize.
Demonstrated ability to work independently.
Experience in a start-up environment is a plus.
This position is located in South San Francisco, CA and employees are expected to be onsite Tuesday-Thursday. At this time we are not considering remote applicants.
Alumis Inc. is an equal opportunity employer.
Alumis compensation packages include generous stock option grants for all employees as well as an annual bonus program.
Other benefits include:
Free access to Genentech Bus & Ferry Share program.
$100 monthly cell phone stipend.
Unlimited PTO for Exempt employees.
Free onsite gym and a kitchen stocked with yummy snacks and drinks!
We are a hard-working, collaborative team on a mission to transform patient's lives-- and we aspire to elevate, challenge and nurture one another along the way.
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Senior Medical Science Liaison Pacific Northwest
Liaison Job 35 miles from Baltimore
The Senior Medical Science Liaison (MSL) serves as a trusted scientific expert and partner representing Bayer in the medical community through the dissemination of and education on scientific data related to Bayer products across the product lifecycle. The MSL establishes proactive long-term scientific/strategic relationships with key, influential healthcare providers, and stakeholders, and with major medical associations and academic centers of excellence. These relationships will ensure that healthcare providers and organizations have access to relevant scientific information and that pertinent information is shared with the medical community. The MSL serves as technical and scientific support in the field for healthcare providers ensuring safe and effective use of Bayer products including timely adverse event reporting and responses to unsolicited requests for detailed product and disease state information. The MSL also develops a complete understanding of national, regional, and local experts and stakeholders in specific therapeutic categories and the healthcare environment in which they work. The MSL is an expert in specific therapeutic areas covering a specific region and Area Business Unit, collaborating with internal business partners and external contacts addressing specific scientific and educational needs.
YOUR TASKS AND RESPONSIBILITIES
Senior Medical Science Liaison-Cardiorenal. This position is territory based covering the states of Oregon, Washington, Idaho, and Montana. Candidate will need to reside within territory.
The primary responsibilities of this role, Senior Medical Science Liaison, are to:
Scientific Expertise
Complete core training curriculum and basic MSL and Therapeutic Area (TA) Certification;
Demonstrated accountability to continuous learning and growth (Franchise data, MSL role, Soft Skills, Personal Development). Completes recertification where applicable;
Professional licensure with CEU documentation where applicable;
Depth of knowledge within the therapeutic area exceeds that of peers and/or Medical Affairs experience in multiple therapeutic areas;
Coordinates and lead TA updates, team discussions, training initiatives (i.e. journal clubs);
Attend and report on local, regional and national medical conferences and other meetings of value;
Coordinate team coverage of major regional or national meetings including program evaluation, required attendance and coordination of high quality meeting reports;
Identifies educational gaps and provides subsequent recommendations for educational resource, content, or initiative development.
External HCP and Stakeholder Engagement
Establishes robust long-term relationships with Thought Leaders and other key stakeholders through education on up-to-date scientific information in alignment with US, Global, and Area Business Unit definitions and strategies;
Impactful proactive engagement with TLs, HCPs, research sites, associations, societies, & other stakeholders according to defined scope and engagement plans. Actively seeks future stakeholders and emerging Thought Leader groups in alignment with local health care system and medical strategy;
Leverage knowledge of US and Global definitions and strategies to develop and pull through local Area Business Unit strategy;
Responsible and Accountable for driving medical strategy by translating the local medical plan into implementable TL and stakeholder engagement strategies with cross-functional teams and identify synergies with the interests of Bayer and the general medical community;
Approach accounts, customers, and Area Business Unit strategically, utilizing key metrics to ensure alignment to territory plan and medical objectives;
Compliantly supports speaker training and evaluation and medical evaluation of scientific merit;
Advisory Board or other Bayer Program coordination or support during meeting;
Coordinates TL engagement with Franchise Medical Affairs team and relevant internal stakeholders.
Education
Delivers educational presentations to external audiences, stakeholders, and customer groups. Proactive identification of educational opportunities within assigned Area Business Unit to stakeholders or customer groups;
Responsible for timely, accurate, specific and balanced responses to Medical Inquiries in collaboration with Medical Communications;
Adherence to SOP and FDA guidance for distribution of scientific information;
Adherence to SOP and compliance guidelines for all external contacts;
Prepares and presents data to internal audiences including MA and Commercial partners.
Research
Responsible for supporting research projects aligned with medical and brand strategy; including facilitating investigator-initiated research (IIR) and research site identification;
Responsible for supporting clinical trial team and engaging with appropriate stakeholders for Bayer sponsored clinical trials. Support with data collection, feasibility & initiation visits, and study support as appropriate.
Insights
Responsible and Accountable for generating relevant HCP and stakeholder insights that deepen understanding of patients, HCPs, consumers, or treatment landscape. Document and communicate them accordingly within system or to stakeholders to inform, refine, and enhance tactics and strategy;
Report new compound development information and potential collaborations when appropriate or requested in line with corporate strategy.
Compliant active strategic partnership and collaboration with territory cross-functional stakeholders (i.e. Area General Manager, Area Business Unit team, Field DGOS, etc.) as part of Area Business Unit team;
Presentations to internal audiences including Therapeutic Area Medical Affairs (MA) or commercial partners;
Lead project teams or task forces as appropriate within Franchise Medical Team;
Initiates best practice discussions for MSL team and internal partners;
Responsible and accountable as MSL mentor as appropriate.
New Ways of Working (Data Collection / Analysis / Interpretation)
Internal champion of new ways of working including platforms, systems, capabilities. Train, mentor, and empower Field Medical team to leverage new ways of working;
Complete all required customer activity documentation, training, expense reporting, and other administrative responsibilities in a timely, accurate, and compliant manner;
Responsible for reviewing and interpreting interaction analytics related to TL engagement and take appropriate actions to execute stakeholder plans;
Use data and analytics to seek out and maximize customer engagement opportunities within the territory;
Leverage evolving country and Global platforms and systems to ensure data driven tailored approach to customer engagement;
Leverage omnichannel methods of engagement with stakeholders to ensure customer-centric approach to data dissemination and education.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
Required Qualifications:
BA/ BS Degree is required;
Experience in a scientific or healthcare clinical setting; or pharmaceutical industry experience in Medical Affairs, Sales, Marketing or Clinical Development; or post-graduate fellowship experience in a hospital or industry setting; Rotations or fellowships do not contribute to above requirements;
MSL experience is required;
Demonstrated project management ability;
Demonstrated expertise in communicating scientific information;
Excellent oral and written communication skills;
Excellent interpersonal skills;
Demonstrates understanding of clinical trial design;
Ability to critically evaluate the medical literature;
Ability to work in a team environment;
Established ability to build productive work relationships both internally and externally;
Travel 50+% and manage a demanding schedule;
Valid Driver's License and eligibility to drive a company car or pooled vehicle (driving record must meet guidelines based on the company's Risk Screening for Hiring Drivers and MVR will be reviewed as part of pre-employment screening).
Preferred Qualifications:
Advanced terminal D degree in medical or health sciences (e.g M.D., PhD, PharmD, DPH, EdD) or an advanced degree in Pharmacology, Pharmacy, Medicine, Nursing or equivalent experience is preferred;
Working knowledge of FDA, OIG requirements;
A minimum of 1 year MSL experience or 2 years experience working within the pharmaceutical/biotech industry or post-graduate fellowship experience in a hospital or industry setting.
Employees can expect to be paid a salary of between $140,500 to $223,600. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This posting will be available for application until at least 3/10/2024.
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
Bayer is an Equal Opportunity Employer/Disabled/Veterans. Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location: United States : Idaho : Residence Based || United States : Montana : Residence Based || United States : Oregon : Residence Based || United States : Washington : Residence Based
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Educator (RN), Critical Care, Behavioral Health
Liaison Job In Baltimore, MD
Incorporates the spiritual, emotional, and physical needs of patients, visitors, and / or co-workers in daily activities.
Is recognized by co-workers, patients, and customers as responsive, courteous, respectful, and cooperative.
Positively promotes the mission, values, and goals of the organization.
Preserves the dignity, privacy, and confidentiality of every person.
Participates in performance improvement activities.
Maintains and uses material, supplies and equipment in a cost effective manner.
Uses time constructively.
Appropriately prioritizes tasks.
Supports the team and its members.
Contributes ideas for cost reductions or improved efficiency without sacrificing quality.
Qualifications
Bachelors Degree in Nursing (required)
Masters Degree (required or to be initiated within 8 month of position)
BLS (AHA / required)
BLS Instructor (preferred or willing to obtain)
Current license to practice professional nursing in the state.
ACLS required for all cardiac and ICUs (optional for other areas)
PALS and NRP required if covering Maternal Child including the NICU
3-5 years nursing experience (required)
2-4 years in specialty area (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation
Pay Range:$49.35-$55.81
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide
PandoLogic. Keywords: Behavioral (EBD) Teacher, Location: Gwynn Oak, MD - 21207RequiredPreferredJob Industries
Healthcare
Medical Science Liaison - US Medical - DE, MD, Washington DC, Northern VA
Liaison Job 35 miles from Baltimore
Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Medical Science Liaison - US Medical - VA, MD and Washington, DC
This territory will cover DE, MD, Washington DC, Northern VA
What you will do
Let's do this. Let's change the world. In this vital role you will interact with healthcare decision makers to communicate and advance the scientific platform, as aligned with Amgen's corporate goals and objectives.
Communicate complex cutting-edge technical information and research concepts to healthcare decision makers.
Provide clinical and economic value information to payers and formulary decision makers.
Identify and train members of Amgen speakers' bureau and ensure they are updated on new data.
Facilitate submission of investigator initiated pre-clinical and clinical proposals and support Amgen sponsored research.
Report competitive intelligence, OL insights and provide scientific support consistent with the MSL Compliance Standard for commercial and sales colleagues, and other matrix colleagues' facilitated HCP inquiries.
Foster relationships between Amgen and fellows-in-training.
Lead and/or participate on committees or project teams that support MSL strategies and tactics as delegated by MSL leadership.
Mentor MSLs as designated by MSL leadership; seek opportunities to support the MSL value proposition and achieve results.
Set examples for others to follow.
Consistent demonstration of Amgen Values by displaying tact and organizational savviness when communicating and interacting with others.
Model openness and innovation through words, actions and decisions.
Share learnings with others including entrepreneurial and innovation ideas.
Hold self-accountable for performance and encourage others to do the same.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a strong collaborator with these qualifications.
Basic Qualifications:
Doctorate degree
OR
Master's degree & 3 years of Medical Affairs experience
OR
Bachelor's degree & 5 years of Medical Affairs experience
Preferred Qualifications:
Pharm.D., Ph.D., DNP, M.D. or D.O.
Two years of related experience in total, including 1+ year of clinical practice experience or lab experience. Post-doctoral training (i.e. residencies and/or fellowships) can be a part of this related experience.
Experience within the Bone therapeutic area.
Research experience.
What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans.
Flexible work models, including remote and hybrid work arrangements, where possible.
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Client Coordinator (Bilingual)
Liaison Job 41 miles from Baltimore
Why You Want to Work Here:
We are a top-tier moving, storage, and construction company, specializing in senior citizen transitions. We take great pride in the meaningful relationships we form with our clients and their families, and we are looking for a dedicated and compassionate Client Coordinator to help us continue this tradition. If you excel in a fast-paced, client-centered environment and have a sincere passion for helping others, we'd love to hear from you.
Responsibilities:
Serve as the primary point of contact for clients, responding to calls and emails with empathy and understanding.
Provide information about services and ensure clients feel supported throughout their transition.
Coordinate and plan moves, considering client preferences, timelines, and logistical needs.
Schedule packing, transportation, and move-in assistance to ensure smooth execution.
Build and maintain relationships with retirement communities and relevant partners.
Coordinate logistics such as parking, elevator reservations, and other arrangements with communities.
Relay move details to the team to ensure efficient execution.
Maintain consistent communication with the team throughout the move process.
Follow up with clients after their move to ensure satisfaction and address any concerns.
Attend networking events (as desired) to promote services and build connections.
Keep accurate and up-to-date records of client info, schedules, and communication logs.
Qualifications:
Demonstrated experience in customer service, preferably in a fast-paced setting.
Exceptional verbal and written communication abilities.
Strong organizational skills with attention to detail.
Capable of multitasking and prioritizing tasks efficiently.
Empathetic, patient, and genuinely motivated to support seniors and their families.
Basic knowledge of computer applications (email, calendar, CRM software).
Able to work both independently and as part of a team.
Full-time, On-site
$45,000-$50,000
IP Client Coordinator
Liaison Job 35 miles from Baltimore
We have an exciting opportunity for an IP Client Coordinator in the Atlanta, Austin, San Diego, and Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals
The IP Client Coordinator acts as a resource and support for assigned IP clients. The IP Client Coordinator will assist with workload issues within the entire team (staff and attorneys) to ensure client needs are met in an efficient, consistent manner and to leverage the Partner and attorney time spent on multiple administrative matters.
Responsibilities and Duties:
Provides support for intake for all new prosecution matters; acts as point of contact for status inquiries, general questions and prosecution reporting.
Implements best practices and efficiencies in the IP processes as needed and approved by IP partners. Serves as a client liaison on IP client projects.
Serves as a contact for client billing & communication including reviewing bills for appropriate fee-agreements, bill rate adjustments, fee management schedule, work in progress, and verifying new associate/hire integration on client billing; coordinates time entry and monthly invoicing with Billing Analyst.
Monitors workflow; ensures no unclaimed/outstanding items; teams with other coordinators to ensure all work is covered.
Assists Contract Attorneys by tracking assignment timeliness and coordinating administrative support on specific clients assigned; monitor internal/client review process; coordinates time entry and monthly invoicing with Billing Analyst.
Sends client reminders, as needed, and reports filing to specific clients.
Prepares recommendation shells and response shells for U.S. Office Actions. Preparation of IDSs for assigned clients.
Collaborates with IP Partners to create, implement and maintain standardization of protocols; assists Partners by creating client-specific documentation templates and protocols; addresses specific client issues and prosecution, as requested.
Supports IP Partners with client management workload: supplementary client docketing, which may include reviews and processes all incoming correspondence from third party docketers, USPTO E-notifications and communications from foreign associates; coordinates instructions between client, Eversheds Sutherland working attorneys and foreign associates; updates and maintains client docket for all matters and all attorneys; addresses all incoming new matters, updates requests and questions from client.
Assists other coordinators, and shares workload, for other non-standard client projects and document preparation as needed.
Knowledge, Skills and Abilities:
A Bachelor's degree is required from an accredited college or university.
Three years of patent prosecution within a similarly sized, multi-office law firm is required. Two years working in corporate professional services environment required.
Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. Strong understanding of client billing, communication and protocol. Detail-oriented and organized. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language.
Excellent computer skills and knowledge of MS Office Suite with proficiency in Outlook is required. Experience with Aderant is highly preferred.
This is a hybrid role and will require on-site presence 3 days per week. The range for this position is $60,000 - $85,000. Salary is commensurate with years of relevant experience & geographic location.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
Coordinator
Liaison Job 35 miles from Baltimore
LHH is currently collaborating with a nonprofit organization based in the Washington, DC area that is seeking a Coordinator of Health & Policy Affairs. This role is responsible for providing essential administrative, logistical, and operational support to senior leadership and departmental teams. The position ensures seamless coordination of schedules, travel arrangements, meetings, and communications, while also managing records, processing financial documents, assisting with policy research, and working with external vendors. This position will offer hybrid flexibility and salary will range of $55,000-$60,000. This role will begin immediately.
Key Responsibilities:
Manage calendars, travel, meetings, accommodations, and expense reports for senior leadership.
Maintain committee distribution lists and rosters across various platforms.
Process and maintain records of contracts, invoices, and expense-related documents.
Provide logistical support for meetings, including scheduling, catering, and facilities coordination.
Act as the primary contact for external communications, including calls and meeting requests.
Coordinate department records and assist with shared drive management.
Track follow-up actions from department meetings and circulate notes and action items.
Assist with communication and logistical support for committees.
Provide policy research and writing support in health and regulatory fields.
Develop and attend external meetings, offering support when necessary.
Liaise with external vendors and help track expenditures.
Perform other duties as assigned.
Required Qualifications and Skills:
Education: A college degree or equivalent experience, with a preference for backgrounds in business, communications, biology, science, or public health.
Experience: At least 2 years in an administrative position, ideally within healthcare or scientific fields.
Organizational Skills: Demonstrated ability to manage multiple tasks efficiently while staying organized in a fast-paced setting.
Customer Service: Adaptable, team-oriented, and dedicated to delivering excellent service.
Initiative: Proactive self-starter with the capacity to handle tasks independently.
Communication: Exceptional written and verbal communication skills.
Professionalism: Demonstrates a high level of professionalism and discretion when managing confidential information.
Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat. Familiarity with database software is a bonus.
Legal Accreditation Coordinator
Liaison Job 35 miles from Baltimore
The Ford Agency is actively recruiting for an individual who has experience with Continuing Legal Education (CLE) compliance and tracking to join a prestigious DC law firm. This individual will work closely with attorneys, staff, and clients to ensure that the attorneys and the firm are up to date with CLE requirements. This is a great opportunity for a candidate with a year of administrative experience to join a firm that's dedicated to professional development!
Responsibilities Include:
Collaborate with compliance team to improve upon CLE programs and procedures
Stay up to date on CLE requirements
Act as a resource to attorneys, clients, and staff on CLE requirements
Maintain attorney CLE and state bar registration compliance
Assist attorneys with CLE compliance
Prepare reports for manager and assist with special projects
Qualifications Include:
1+ year of CLE experience in a law firm
Experience working with CLE required
Proficient in ViDesktop and ViCLE or other CLE tracking databases
Professional communication skills
Ability to interact with attorneys and professional staff
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
Workplace Experience Coordinator
Liaison Job 14 miles from Baltimore
Our client, a leader in the IT industry is seeking to hire a part-time Workplace Experience Coordinator. In this role you will work the front desk at a large IT Training Center in Columbia, Maryland. You will be responsible for greeting students, instructors, and guests as they arrive as well as work with customers, vendors, and suppliers to ensure the proper coordination of training resources onsite. This is a part-time role (up to 20 hours/week) with a very flexible work schedule. This position will pay $22-$23/hour.
Key Responsibilities:
Greet clients and provide outstanding customer service, making each client feel like a valued guest.
Coordinate and prepare training resources for the delivery of training programs as required by the clients, to include hybrid classroom setup.
Schedule training facilities, equipment, and supplies needed for the delivery of the training sessions.
Work closely with the room rental agent to schedule classroom space as needed.
Serve as point of contact for training programs, working closely with the instructors, and respond to client inquiries regarding training logistics.
Order and receive training materials and store courseware, equipment, and other training supplies.
Prepare travel equipment for shipping to onsite locations and arranges transportation pickup and delivery with vendor.
Prepare reports and statistics on classroom activity and resource consumption as requested by management.
Prepares classroom for use and maintain overall appearance of the training center.
Ensure cleanliness of breakroom and serves snacks and beverages in accordance with food handling guidelines.
Coordinate with other on-site staff members to ensure full schedule coverage when classes are in session, to include opening or closing of the training center.
Perform other administrative duties as assigned by management.
Qualifications:
3+ years of experience in a customer service position in a corporate office setting.
High School Diploma required, Associate Degree in Business Administration or similar preferred.
Prior experience with project coordination.
Experience managing multiple calendars in different time zones.
Previous experience using the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Competencies:
Communication Skills: Superior writing and verbal communication skills.
Collaboration and Teamwork: Ability to work with all levels of internal and external clients, from clerks to CEO. Willingness to collaborate with subject matter experts and team members to complete projects and other business deliverables.
Problem Solving: Experience with identifying problems and creating proactive steps to resolve the problems in a way that avoids adverse impact of issues.
Detailed Oriented: Strong attention to deadlines with accuracy and efficiency.
Accuracy: Ability to deliver projects and all deliverables with accuracy and ability to supervise and lead staff toward error-free and accurate data.
Multi-tasking: Capable of managing several tasks, projects and client deliverables effectively, efficiently and on time, with accuracy to details and tasks.
Customer Service: Ability to demonstrate concern for satisfying one's external and/or internal customers. Quickly and effectively solves customer problems. Talks to customers (internal or external) to find out what they want. Owns client issues to resolution, communicated along the way.
Global Subsidiary Coordinator
Liaison Job 35 miles from Baltimore
Washington, D.C. (Hybrid 3 days per week in office)
Monday-Friday 8am to 5pm or 8:30am-5:30pm or 9am-6pm
As a Global Subsidiary Coordinator, you will be responsible for managing the corporate compliance and transactional needs of international entity portfolios.
In this role, you will be required to collaborate with customer contacts and internal fulfillment teams to meet annual compliance deadlines, oversee the completion of ad hoc transactions, and assist with corporate secretarial and governance needs on behalf of the clients we serve.
Someone who loves problem solving, is self-motivated, has managed multiple projects and thrives in a fast-paced environment will do well in this position. Our most successful employees are deadline-driven, thrive in an agile environment, critical thinkers and work well as a team player .
This role requires a strong ability to:
Prioritize and manage conflicting priorities
A high-level of organizational skills
The ability to accurately and concisely communicate details and work effectively given minimal direction.
Some of the things you'll be doing:
Serving as the primary point of contact for any GSM Service needs and managing a global portfolio for clients
Management of communication received from customers and internal fulfillment teams via Salesforce CRM
Timely review, respond and/or initiate client requests
Manage client project requests internally and externally.
Occasional Research and evaluation of jurisdictional requirements necessary for corporate filings
Liaise between the customer and internal fulfillment teams to process any annual compliance and transactional filings
Assisting with customer questions and providing on-the-spot status updates
Facilitating client and/or vendor calls to provide updates on the status of open projects
Manage the accuracy of all client information in our Company Records and Entity Management applications
What technical skills, experience, and qualifications do you need?
Paralegal experience preferred but not required.
Prior experience in compliance, KYC / AML a plus.
Strong communication skills, ability to think on your feet, critical thinking, leveraging resources and problem solving.
Project Management, ability to adopt to change in a fast paced, agile environment.
Enjoys helping people and customer service.
Team player, collaborative mindset.
Reviews own work for accuracy and completeness, identifying inconsistencies or discrepancies that indicate problems with the quality of work.
Identifies main concepts and ideas when completing simple, straightforward tasks.
Verifies the accuracy of details that are important to others. Verifies assumptions and information before accepting them.
Confirms details and facts through due diligence, before deciding how to act
Seeks out others to check or review own work for accuracy and completeness.
Reviews all relevant information or aspects of a situation before taking action or making a decision.
Identifies multiple sources/approaches of information to ensure that details are addressed.
Verifies that work has been done according to procedures and standards.
Identifies relevant and irrelevant information when completing complex tasks under tight deadlines.
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
Program Coordinator
Liaison Job 26 miles from Baltimore
The School of Architecture, Planning, and Preservation is seeking a Program Coordinator to support the team in a contract capacity. This contract position is 6 months in length and will require 40 hours of work per week. Please note that this position is fully onsite, Monday - Friday, in College Park, MD.
This position manages all initiatives for three academic programs in the School of Architecture, Planning and Preservation including faculty contracts, travel, grad assistants hiring and faculty searches; supports the Directors, faculty and students in the Historic Preservation (HISP), Urban Studies and Planning Program (URSP) and PhD Programs (URPD); and coordinates the academic and student activities for the programs.
The Program Coordinator also serves as a liaison between the three programs and internal MAPP partners, i.e., Student Services, Business Services, Communications, IT, the Office of the Dean and other School committees; serves as a liaison to external partners - University Administration, the Graduate School, government agencies, non-profit organizations and for-profit businesses.
The Program Coordinator is responsible for managing student administration, admissions and recruitment which includes the management of student records, preparation of materials associated with admissions, graduation, class registration, advising, student databases, academic petitions, new student orientation, student awards, scholarships, fellowships and graduate and teaching assistantships for all three programs; maintains student academic information;
Coordinates and manages program events; analyzes information for the Directors of three programs in support of academic decisions; coordinates and carries out all administrative initiatives for the programs.
Minimum Qualifications:
Bachelor's degree from an accredited college or university. Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for the full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credit being equivalent to one year of experience
2+years of experience, preferably in an academic environment, is desired. Familiarity with UMD administrative systems, policies, and procedures is desired
University of Maryland College Park contractor benefits can be found here: ********************************************************************************************
Order Coordinator
Liaison Job 34 miles from Baltimore
Design Shop Order Coordinator
BETHESDA, MD
Serena & Lily is seeking an order coordinator at our store in BETHESDA, MD. The Design Shop Order Coordinator will play an essential role in the management of Design Shop communication and issue resolution as well as customer service maintenance. The role will act as a liaison between Home Office and Design Shop teams and report directly to the Retail Operations Manager. The position requires a mindset of customer service and superb interpersonal skills.
RESPONSIBILITIES:
Monitor and communicate order status updates to the sales team (including availability issues and backorder notifications).
Partner with Retail Operations to complete required order updates.
Monitor and reconcile order payment issues.
Partner with Retail Support on delivery challenges.
Partner with Customer Care in regard to order consolidation requests.
Process COM and Custom Upholstery Orders.
Assist with inventory receipt and organization; perform regular cycle counts.
Manage system Inventory Dashboard (for prompt receipts and fulfillments).
Any other tasks and responsibilities as assigned by Leadership.
QUALIFICATIONS:
1-3 years of retail experience, interiors/home furnishings field preferred or 1-3 years as a Store Associate at Serena & Lily
Inventory management or warehouse experience preferred
Strong communication and interpersonal skills
Willingness to ask questions and seek solutions; self - starter
Microsoft Windows proficiency, especially Word and Excel
Ability to work in a team environment
Strong sense of personal style
Essential Physical Requirements:
Ability to process information and merchandise through computer system and POS system.
Ability to communicate with associates and clients.
Ability to read, count and write to accurately complete all documentation.
Ability to freely access all areas of the store including selling floor, stock area, and register area.
Ability to operate and use all equipment necessary to run the store.
Ability to climb ladders.
Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.
Ability to work varied hours/days to oversee store operations
COMPENSATION:
$21-24/hr depending on experience. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue fourteen days of PTO and seven paid holidays throughout the year.
Housing Liason
Liaison Job In Baltimore, MD
ABOUT THE COMPANY
Prestige Healthcare Resources, Inc. is a health care company. Prestige currently provides services to over 1,500 patients in two different states and plans to scale to provide care to over 10,000 patients in five different states over the next 3-5 years. One of PHRI's major focus areas advocates and implements an “integrated care” model approach to underserved populations undergoing behavioral health related issues. Other focus areas include, “transforming our community mind-set to self-reliance” and “refocusing health care delivery model to outcome based through a value-based approach.” This is an excellent opportunity to join a transformational company with a big heart of restoring hope back to the underserved community and a strong opportunity for growth.
SUMMARY
Under the direct supervision and guidance of the Director of Clinical Services the specialist will provide comprehensive house and client oversight services. The liaison, through the individualized treatment plan coordinates between clients and outside resources to help ensure that needs of the clients are met. The liaison will organize and conduct structured group and individual activities that address client's goals. Establish and maintain communication and working relationships with other providers and leaders in the field to help assure housing resource availability and enhance the Agency's working knowledge of housing issues. He/she will also complete all documentation and work cooperatively with other team members to ameliorate the symptoms of those assigned to his or her caseload. Independent judgment is required to plan, prioritize and organize diversified workload.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide outreach, case management, counseling, advocacy, and other needed services to clients in residing PHRI supportive housing; Majority of contact with clients is conducted in the home
Document client progress, behavior, incidents and discussions with the Director of Clinical Services and House Manager Supervisor.
Works with adults to develop case management plans that are updated at least monthly and signed by clients and case manager, which incorporate core goal areas: Maintaining stable housing, addressing functional impairments and continued engagement in treatment.
Interacts with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Handles confidential and non-routine information and explains policies when necessary.
Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations as necessary.
Acts as liaison between clients living in the home, building managers, clinical staff and leadership to ensure all repairs are completed to either the participant's apartment unit or the building.
REQUIRED EDUCATION AND EXPERIENCE
Must have at least 1 - 3 years of work experience in social services, supported housing, counseling, peer support to include crisis management, case management, and other rehabilitation supports.
If in recovery from alcohol or drug dependency, counselors must have at least five years of continuous sobriety.
COMPETENCIES
Technical Capacity.
Personal Effectiveness/Credibility
Thoroughness
Collaboration Skills
Communication Proficiency
Flexibility
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities.
WORK ENVIRONMENT
This job varies from a professional office environment to field/community. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
Position does not involve local travel on a consistent basis.
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a part-time position. Days and hours of work are Friday, Saturday and Sunday 7 pm to 7 am
TRAVEL
Position does not involve local travel on a consistent basis.
Prestige Healthcare Resources, Inc. requires that all employees be legally authorized to work in the United States. All employees must complete Form I-9 within three days of hire and will be entered into the federal E-Verify system.
EEO STATEMENT
Prestige Healthcare Resources, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Peer Support Specialist - Community Treatment - Baltimore, MD (M - F 8:30am - 4:30pm /occasional weekends)
Liaison Job In Baltimore, MD
Chesapeake Connections helps people achieve success in their community through the right combination of mental health services and support programs. Our team-based approach to care provides creative solutions for client's needs, providing the best chance at success in their treatment or recovery.
What to expect.
This is a unique direct care opportunity to provide coaching, support, and advocacy in support of recovery from substance abuse and other mental health issues by sharing your lived experience.
Additional responsibilities include:
Facilitating wellness management and recovery with formalized approaches such as Wellness Recovery Action Planning (WRAP), Illness Management and Recovery (IMR), or Whole Health Action Management (WHAM).
Participating as a member of a multi-disciplinary team and providing consultation in recovery principles and strategies.
Utilizing assertive engagement techniques to engage clients including motivational strategies.
What you'll get from us.
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
What we need from you.
A high school diploma, associate degree preferred.
Must obtain the Maryland Certified Peer Recovery Specialist (CPRS) within one year of hire.
Must self-identify as an individual who is in the process of recovery from a serious mental illness or be in recovery for substance abuse.
A driver's license with 3-points or less and access to an insured vehicle.
WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual's facing life's challenges. Join us and be a part of a mission that changes lives!
Educator (RN), Critical Care, Behavioral Health
Liaison Job 12 miles from Baltimore
Incorporates the spiritual, emotional, and physical needs of patients, visitors, and / or co-workers in daily activities.
Is recognized by co-workers, patients, and customers as responsive, courteous, respectful, and cooperative.
Positively promotes the mission, values, and goals of the organization.
Preserves the dignity, privacy, and confidentiality of every person.
Participates in performance improvement activities.
Maintains and uses material, supplies and equipment in a cost effective manner.
Uses time constructively.
Appropriately prioritizes tasks.
Supports the team and its members.
Contributes ideas for cost reductions or improved efficiency without sacrificing quality.
Qualifications
Bachelors Degree in Nursing (required)
Masters Degree (required or to be initiated within 8 month of position)
BLS (AHA / required)
BLS Instructor (preferred or willing to obtain)
Current license to practice professional nursing in the state.
ACLS required for all cardiac and ICUs (optional for other areas)
PALS and NRP required if covering Maternal Child including the NICU
3-5 years nursing experience (required)
2-4 years in specialty area (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation
Pay Range:$49.35-$55.81
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide
PandoLogic. Keywords: Behavioral (EBD) Teacher, Location: Owings Mills, MD - 21117RequiredPreferredJob Industries
Healthcare
Client Coordinator
Liaison Job 37 miles from Baltimore
Why You Want To Work Here:
This is a great opportunity for someone looking for a position that would allow for autonomy and increased responsibility over time. We care about our members, and you are able to interact with them daily and be the face of the organization, interacting with C-Suite executives and leaders from businesses across the country. The Client Service Coordinator provides administrative and sales support to senior leaders, and services our members with remarkable customer service.
Responsibilities of the Client Service Coordinator:
Develops a thorough knowledge and understanding of our membership
Works with a senior leader and other team staff to help create and track contracts for new and renewing partners
Support the team by helping to track deliverables for contracted partnership agreements.
Actively manages an inventory of contractual obligations that can be shared with cross-functional team members (content, marketing, events, logistics teams) for execution and maintains events calendar
Communicates with speakers events to obtain speaker agreements, head shots, bios, etc. from those speakers in a manner that shows respect for the speaker. Schedules pre-event calls with speakers and tracks responses
Manages and collects marketing information and registration forms for select in-person and virtual events
Assists in developing partner sponsorship presentations, outlines, and partner briefing materials for the team
Attends meetings with Partners along with senior team members
Provides event management support
Qualifications of the Client Service Coordinator:
Bachelor's degree from a 4-year college or university
One to two years+ of practical experience in customer service and administration
Previous experience interacting with C-suite executives and directors
Very strong attention to detail and attentiveness
Ability to follow instructions and work independently to carry out assigned duties
Ability to organize and handle a variety of tasks
In-depth knowledge of Microsoft Office applications including Microsoft Word, PowerPoint, Excel, and Access
Excellent verbal and written communication skills
Shows initiative and excellent attention to detail
Ability for light travel to conferences and meetings
Housing Liason
Liaison Job In Baltimore, MD
ABOUT THE COMPANY
Prestige Healthcare Resources, Inc. is a health care company. Prestige currently provides services to over 1,500 patients in two different states and plans to scale to provide care to over 10,000 patients in five different states over the next 3-5 years. One of PHRI's major focus areas advocates and implements an “integrated care” model approach to underserved populations undergoing behavioral health related issues. Other focus areas include, “transforming our community mind-set to self-reliance” and “refocusing health care delivery model to outcome based through a value-based approach.” This is an excellent opportunity to join a transformational company with a big heart of restoring hope back to the underserved community and a strong opportunity for growth.
SUMMARY
Under the direct supervision and guidance of the Director of Clinical Services the specialist will provide comprehensive house and client oversight services. The liaison, through the individualized treatment plan coordinates between clients and outside resources to help ensure that needs of the clients are met. The liaison will organize and conduct structured group and individual activities that address client's goals. Establish and maintain communication and working relationships with other providers and leaders in the field to help assure housing resource availability and enhance the Agency's working knowledge of housing issues. He/she will also complete all documentation and work cooperatively with other team members to ameliorate the symptoms of those assigned to his or her caseload. Independent judgment is required to plan, prioritize and organize diversified workload.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide outreach, case management, counseling, advocacy, and other needed services to clients in residing PHRI supportive housing; Majority of contact with clients is conducted in the home
Document client progress, behavior, incidents and discussions with the Director of Clinical Services and House Manager Supervisor.
Works with adults to develop case management plans that are updated at least monthly and signed by clients and case manager, which incorporate core goal areas: Maintaining stable housing, addressing functional impairments and continued engagement in treatment.
Interacts with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Handles confidential and non-routine information and explains policies when necessary.
Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations as necessary.
Acts as liaison between clients living in the home, building managers, clinical staff and leadership to ensure all repairs are completed to either the participant's apartment unit or the building.
REQUIRED EDUCATION AND EXPERIENCE
Must have at least 1 - 3 years of work experience in social services, supported housing, counseling, peer support to include crisis management, case management, and other rehabilitation supports.
If in recovery from alcohol or drug dependency, counselors must have at least five years of continuous sobriety.
COMPETENCIES
Technical Capacity.
Personal Effectiveness/Credibility
Thoroughness
Collaboration Skills
Communication Proficiency
Flexibility
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities.
WORK ENVIRONMENT
This job varies from a professional office environment to field/community. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
Position does not involve local travel on a consistent basis.
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a part-time position. Days and hours of work are Friday, Saturday and Sunday 7 pm to 7 am
TRAVEL
Position does not involve local travel on a consistent basis.
Prestige Healthcare Resources, Inc. requires that all employees be legally authorized to work in the United States. All employees must complete Form I-9 within three days of hire and will be entered into the federal E-Verify system.
EEO STATEMENT
Prestige Healthcare Resources, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Educator (RN), Critical Care, Behavioral Health
Liaison Job 9 miles from Baltimore
Incorporates the spiritual, emotional, and physical needs of patients, visitors, and / or co-workers in daily activities.
Is recognized by co-workers, patients, and customers as responsive, courteous, respectful, and cooperative.
Positively promotes the mission, values, and goals of the organization.
Preserves the dignity, privacy, and confidentiality of every person.
Participates in performance improvement activities.
Maintains and uses material, supplies and equipment in a cost effective manner.
Uses time constructively.
Appropriately prioritizes tasks.
Supports the team and its members.
Contributes ideas for cost reductions or improved efficiency without sacrificing quality.
Qualifications
Bachelors Degree in Nursing (required)
Masters Degree (required or to be initiated within 8 month of position)
BLS (AHA / required)
BLS Instructor (preferred or willing to obtain)
Current license to practice professional nursing in the state.
ACLS required for all cardiac and ICUs (optional for other areas)
PALS and NRP required if covering Maternal Child including the NICU
3-5 years nursing experience (required)
2-4 years in specialty area (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation
Pay Range:$49.35-$55.81
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide
PandoLogic. Keywords: Behavioral (EBD) Teacher, Location: Ellicott City, MD - 21043RequiredPreferredJob Industries
Healthcare