Intake Specialist
Liaison Job 20 miles from Azusa
Growing law firm in the Los Angeles area, considered a powerhouse in the field of plaintiff's side wage-and-hour class action litigation, seeks a highly-qualified intake specialist to join its expanding team. The firm has a robust caseload, in federal and state courts, against regional, national, and Fortune 500 companies in multiple industries. Focusing on the prosecution of consumer and employment class and representative actions, involving wage-and-hour, unfair business practice, discrimination, and false advertising matters. The firm has recovered millions of dollars on behalf of thousands of employees and consumers in California.
The Intake Specialist will work directly within the Firm's intake center. The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified Personal Injury, Employment Law, Workers' Compensation or other specific types of legal matters when they hear it. The Intake Specialist must have the skill to turn a lead into a client. In addition to working with other departments within the Firm, the Intake Specialist may be tasked with special projects on an as-needed basis requiring direction and guidance by the Intake Manager and/or Management.
Duties/Responsibilities
· Answering inbound phone calls and placing outbound calls with stellar customer service, professionalism, enthusiasm, and compassion;
· Performing unbiased screening on all inbound phone calls for the potential client;
· Assessing and determining the viability of inbound phone calls during client intake screening process;
· Obtain evidence from the client at the time of the initial in-person interview, including photos of injuries, relevant documents, etc.;
· Assist in locating missing/unreachable client as assigned by Intake Manager;
· Performs other related duties as assigned.
*The company reserves the right to add or change duties at any time.
Required Skills/Abilities
· Ability to communicate effectively with a range of individuals;
· Excellent interpersonal social skills at all times;
· Ability to exhibit compassion, empathy, and professionalism when communicating with potential and current clients;
· Ability to work alone or as part of a team;
· Ability to pay very close attention to detail;
· Ability to manage their time and multi-task effectively;
· Ability to maintain composure and professionalism under pressure; and
· Familiarity with Microsoft Office Suite (i.e., Outlook, Word, Excel) and other applications and/or systems (i.e., Adobe, Internet);
Qualifications
· Bachelor's degree (Preferred)
· Minimum 1-2 years' experience with intake;
· Knowledge of Personal Injury, Employment Law and/or Workers' Compensation strongly preferred;
· Salesforce/Litify software background is a major plus;
· Professional appearance and “get it done” attitude;
· The right candidate will have excellent written and verbal communication skills;
· Bilingual, fluent in English and Spanish, is required
Physical Requirements
· Prolonged periods sitting at a desk and working on a computer.
· This position requires physical activity including, but not limited to bending, stooping, repetitive motion, and lifting of up to 20 pounds.
Work Remotely
No
Schedule
8 hour shift
Monday to Friday
Intake Specialist
Liaison Job 30 miles from Azusa
About Us:
Arias Sanguinetti | Trial Lawyers is a trial and litigation firm located in the Los Angeles Metropolitan Area. Our philosophy as trial lawyers and class action litigators is to provide comprehensive legal services and obtain justice accountability, and results for our clients. We strive to understand our clients' personal and economic needs in order to obtain the best possible settlement and, if necessary, optimize our recovery at trial. Our litigation practice has garnered well over a billion dollars for our clients in personal injury, employment, consumer, class and mass actions, and other matters.
Our attorneys and staff work together in a collaborative and team-oriented environment to obtain top-tier results.
Benefits: Employers currently pays 100% of employee medical and dental premium (PPO or HMO) Paid Vacation/Holidays/Sick Days. 401(k), Cash Pension Plan, Paid Parking, Free Onsite Gym and Wellness Classes in Los Angeles.
Role Description:
Our intake team is the first point of contact for individuals who have been injured or harmed. Intake assistants engage with clients via phone calls, emails, texts, and in-person to gather preliminary information regarding legal matters for a variety of cases (civil rights, class action, employment, medical malpractice, sexual abuse, etc.), while demonstrating empathy, patience, and understanding.
Duties also include databasing and documentation of medical records, email, accident reports, etc., client follow-up communication, collaboration with attorneys and other staff, and administrative tasks as needed, including general phone calls, making copies, scanning, uploading files, etc.
Qualifications:
Must speak Chinese and English. Multiple language proficiencies preferred.
Minimum 3 years of sales experience, customer service experience, and/or crisis counseling, prior legal experience also preferred.
Previous experience using Case Management software
Resourceful and motivated problem solver
Proven track record to meet goals and deadlines
Caring, empathetic to clients in crisis.
Benefits and Compensation
$24+/hour DOE
Employer currently pays 100% of employee medical and dental premiums (choice of PPO or HMO).
Paid Vacation.
Holidays/Sick Days. 401(k), Paid Parking, Free Onsite Gym in Los Angeles.
EMBRACE Outreach Coordinator
Liaison Job 29 miles from Azusa
Reports to: Shantay Armstrong, Manager, EMBRACE Project
Compensation: Part-time, 20 hours a week, $20-$22/hour
Kidsave, a nonprofit based in Culver City, CA serving older youth in foster care, is seeking Peer Mentors for adults in our Weekend Miracles Los Angeles program. These adults enter our program to be matched with older youth in foster care (ages 11-17) with the intent to mentor them, serve as long-term weekend hosts, or adopt.
Kidsave's Weekend Miracles program, with locations in Los Angeles, Houston, and Virginia, brings older kids in foster care into the community to meet and get to know adults who are open to mentoring, hosting, or adopting them. At monthly connection events, kids and adults get to know each other over time. Kidsave's EMBRACE Project is an initiative to improve outcomes for older marginalized youth in foster care. Our 2023 study with Gallup found that adults would be more likely to mentor or adopt a child if they had a peer to provide support.
As an Outreach Coordinator, you will conduct in-person targeted recruitment in BIPOC, LGBTQ+, and allied communities. With the supervision and guidance of the Manager of the EMBRACE Project, you will conduct in-person and digital outreach to Black and non-Black adults. You will attend and/or table at BIPOC and LGBTQ+ community events, Latino community events, and connect with faith-based organizations, sororities and fraternities. You will cultivate partnerships with organizations who have a relationship with the target audiences.
This is a 6 month contracted position with the possibility for an extension.
Responsibilities:
Develop and implement strategic outreach plans
Build and maintain relationships with community partners and stakeholders
Conduct in-person targeted recruitment in marginalized communities and organizations
Distribute culturally relevant and responsive collateral such as postcards, flyers, social media posts with representative members of the community served
Coordinate and manage outreach events and activities
Build and maintain relationships with community partners and stakeholders
Create and distribute outreach materials such as brochures, flyers, and newsletters
Requirements:
Understanding of DEIB (Diversity, Equity, Inclusion, Belonging) values
Flexibility to work evenings and weekends as needed
Skills:
Open-minded, warm, and thoughtful demeanor
Ability to succinctly and successfully get the message across to the audience
Experience in outreach, community engagement, or public relations
Comfortable with public speaking
Proficient with online meeting and presentation tools
Strong interpersonal and communication skills
Education/Work Experience:
Bachelor's Degree preferred but will consider recruitment and outreach experience
Must have intermediate knowledge of Microsoft Office Suite and Google Drive, especially PowerPoint and Google slides
Driver's License (strongly preferred)
Experience working with foster/At-Risk Youth (strongly preferred)
Experience working with Black, Latino/a, LGBTQIA audiences is a plus
Lived experience in the foster care system and or representative member of the community a plus
To apply for Outreach Coordinator please submit a resume and cover letter to Jeanette Roman at ********************
Diversity and Inclusion Program Coordinator
Liaison Job 34 miles from Azusa
Job Title: DE&I HR Coordinator
Employment Type: Direct Hire
Hourly Rate: $30/hr
LHH is seeking a passionate and dedicated DE&I HR Coordinator to join our client's team. In this role, you will be responsible for developing and implementing workplace culture initiatives and inclusive strategies. You will work closely with various departments to ensure that the DE&I goals are met and that our workplace remains a welcoming environment for all.
Key Responsibilities:
Develop and implement DE&I strategies and initiatives.
Collaborate with HR and other departments to promote an inclusive workplace culture.
Conduct training sessions and workshops on DE&I topics.
Monitor and report on the progress of DE&I initiatives.
Provide support and resources to employees regarding DE&I matters.
Stay updated on the latest DE&I trends and best practices.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Previous experience in DE&I, HR, or a related role.
Strong understanding of DE&I principles and best practices.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational and time management skills.
Intake Coordinator - Specialty
Liaison Job 32 miles from Azusa
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
INTAKE COORDINATOR (Specialty Pharmacy)
Description of Responsibilities
The Intake Coordinator is responsible for the clinical management and coordination of Specialty Pharmacy home infusion services to patients/clients. Also collaborates with the Clinical Pharmacists in resolving patient care issues, and acting as a liaison between home health agencies and case management/utilization review departments. The Intake Coordinator for Specialty Pharmacy plays a key role in quality assurance monitoring for infusion services.
Reporting Relationship
Pharmacist-In-Charge
Scope of Supervision
None
Responsibilities include the following:
Coordinates infusion and nursing services for the pharmacy which includes handling incoming referral calls and completing referral forms.
Responsible for transcribing detailed and accurate information into the computer system correctly to include but not limited to demographics, Insurance information, Physician information, Nursing agency and patient information.
Attaching appropriate payers into CPR+ to the patient record.
Handles electronic faxes as appropriate.
Completes patient admit packets for all new patients and forwards it to the dispatcher.
Provides Pharmacy orders to assigned Pharmacist.
Communicates with and documents all communications and authorizations with case managers, nursing agencies, patient/caregiver, physicians, insurance and pharmacists into the computer system (CPR+).
Insurance verifications and request all authorizations when needed within 24 hours of the referral. Must follow each insurance contract's protocol when requesting authorizations.
It is the responsibility of the intake coordinator to verify that all codes in the authorization are correct and have been included.
Consults with the Director of Pharmacy for cash quotes and questions regarding the referral or medications.
Consults and confirms with the Intake Supervisor and/or Pharmacist-In-Charge regarding reimbursement rates as applicable.
Responsible for communicating details of same day delivery to assigned Pharmacist and delivery dispatcher for execution.
Contributes to ongoing communication with the home health agencies, hospitals, and doctor's offices for the pharmacy.
Participate in surveys conducted by authorized inspection agencies.
Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator.
Participate in pharmacy committees when requested.
Participate in in-service education programs provided by the pharmacy.
Report any misconduct, suspicious or unethical activities to the Compliance Officer.
Perform other duties as assigned by supervisor.
Minimum Qualifications:
Must have one-year Specialty Pharmacy/Intake experience.
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or higher.
Prior experience in a Specialty or Infusion Pharmacy.
Prior experience in a consumer related business is preferred.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion Care will provide reasonable accommodations for qualified individuals with disabilities.
School and Community Liaison- New Lexington School PAF#1255869
Liaison Job 8 miles from Azusa
El Monte City School District Position Description Position: School and Community Liaison Position Number: Department/Site: School Site FLSA: non-exempt Reports to/Evaluated by: Site Supervisor Salary Grade: 10 Summary Coordinates parent involvement and participation in school site activities and services and provides parent-to-parent support for families with school-aged children at home, hospital, or other locale. Assists parents in understanding school programs, objectives, and procedures. Distinguishing Career Features The School and Community Liaison provides communications, instructional assistance, and referral support to parents, families, and students including those qualifying for home schooling. School and Community Liaisons and other positions such as those connected with parent education and early intervention are part of special funded programs combining education support and social services. Advancement potential exists to positions of higher skill level based on need and compliance with the job qualifications. Essential Duties and Responsibilities Provides parent-to-parent support through personal contacts and within the home and/or other locations away from school sites. Receives referrals and responds to requests for resource information and parent support. Collects and provides parents and students with school work and returns completed assignments and quizzes to teachers. Assists teachers in establishing home-school participation, by implementing parent education and orientation, assisting parents with up-to-date awareness of school curricula and activities, providing awareness to additional school and community programs for qualified parents and families, and by encouraging committee involvement. Assists parents with recruitment of new students. Serves in the capacity of introducing the concept of schooling, translation, and support for families new to administrative processes. Assists with enlisting parent volunteers (including interpreters) to help with home school needs. Assembles small groups of parents for helping each other and for developing home school networks. May locate and orient volunteer parents. Assists in the development and presentation of parent workshops for families on topics of interest to families. Participates in public awareness activities at the District or during community events (health fairs, etc.) which may include evening and weekend hours. Maintains logs of parent contacts, learning materials distributed, support groups, parent workshops, etc. Maintains activity log and travel expenses. Assists with parents and students training that enhances the self-identity, self-esteem, awareness and pride among pupils by accomplishing the same with parents. Promotes the values of education and encourages attendance, participation and achievement. Performs clerical work such as attendance verification, correspondence, scheduling events and arranging rooms, filing, etc. Translates English to Spanish and vice versa. May provide support to events such as but not limited to, standardized testing, by distributing, collecting, and counting documents. Attends community-based programs and events to keep up-to-date with trends and be more familiar with other resources. May arrange for transportation for attendees. Performs other duties as assigned that support the overall objective of the position. Qualifications Knowledge and Skills The position requires basic knowledge of the principles and practices of age appropriate child development and guidance applicable for an educational setting. Requires basic knowledge of the subjects taught in the District schools, including arithmetic, grammar, spelling, language and reading, with sufficient competency to assist students with individual studies. Requires knowledge of basic clerical and record keeping processes. Requires knowledge of and skill at using personal computers, audiovisual, and other equipment to support learning, record information, and send communications. Requires sufficient human relation skills to work productively and cooperatively with teachers, students, and parents in informal settings, exercise patience when conveying information, and demonstrate sensitivity to the special needs of students. May require knowledge of and competency in a second language. Abilities Requires the ability to assist teaching staff and program coordinators with implementation of instructional goals and activities. Requires the ability to interact with teachers, parents, and specialists in order to carry out assigned duties. Requires the ability to administer assignments and tests, and perform general clerical tasks. Requires the ability to make informal presentations to individual and small groups of students and assist with demonstrations of assigned subject matter to classroom sized groups. Requires the ability to relate positively to students in a learning environment in a way that builds confidence, social skills, positive behaviors, and recognizes socioeconomic and cultural differences. Physical Abilities Requires the ability to perform indoors in a home, hospital, or other non-school site environment engaged in work of primarily a sedentary nature. Requires near visual acuity to read and write printed materials and computer screens. Requires hearing and speech ability for ordinary and telephonic conversation, to speak to groups, and to hear sound prompts from equipment. Requires ambulatory ability to move about office, classroom, and school grounds, to tutor, assist with presentations, and reach work materials. Requires sufficient manual and finger dexterity to demonstrate teaching aids, to point out important words/figures to parents and students, and to operate personal computers. Education and Experience The position typically requires the equivalent of a high school diploma and one year of experience working with students in an instructional or social service setting. Licenses and Certificates Requires a valid driver's license. Working Conditions Work is performed indoors with some, yet infrequent exposure to health and safety considerations.
Requirements / Qualifications
Senior Site Liaison - Duarte
Liaison Job 4 miles from Azusa
Senior Site Liaison - Duarte - (10029241) Description Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
This role serves as an on-site direct point of contact for providers, care teams and other stakeholders regarding inquiries related to new patient access (including registration, scheduling, financial services, record and intake nurse processes). This role is available on-site to provide seamless and prompt resolution of providers and new patient access questions or escalations related to new patient access, as well as a liaison to ensure consistent new patient access leadership presence. Additionally, the Senior Site Liaison will be responsible for building and fostering effective relationships between providers and new patient access, to maintain close communication and alignment with the new patient access leadership team.
As a successful candidate, you will:
Serve as an on-site liaison between new patient access and operational/administrative leaders and teams, care teams and providers to share relevant new patient access updates, and promptly address questions, escalations, or time sensitive requests including direct resolution as appropriate. Serve as on-site extension of new patient access leadership team to enhance relationships between providers and new patient access, including possible participation in high priority leadership and stakeholder meetings.
Maintain close communication and alignment with new patient access leadership team, including documentation and sharing of feedback and escalation trends, and participation in meetings and forums as appropriate.
Serve as expert in new patient access vision, workflows, key focus areas and key performance indicators.
Demonstrates strong verbal and written communication, and expresses ideas clearly, concisely and constructively. Demonstrate a strong customer service orientation and professional demeanor when interacting with all stakeholders focused on building trust and effective relationships, including genuine interest in caring for our patients and maintaining professional composure even when confronted with challenging situations.
Proactively identifies improvement opportunities and aligns with broader new patient access efforts.
Performs other related duties as assigned or requested.
Qualifications Your qualifications should include:
Bachelor's degree in Healthcare or related field (4 additional years of experience plus the minimum experience requirement may substitute for minimum education).
5 years related experience.
Medical terminology, Epic, CRM system.
Preferably: Medical office, computer scheduling, insurance verification exp. Demonstrated ability/experience working with healthcare professionals and managing multiple communications amongst customer relations.
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE.
Primary Location: United States-California-IrwindaleJob: Contact CenterWork Force Type: HybridShift: DaysJob Posting: Mar 26, 2025Minimum Hourly Rate ($): 33.000000Maximum Hourly Rate ($): 45.709000
Customer Liaison Appointment Setter
Liaison Job 29 miles from Azusa
The Customer Liaison Appointment Setter serves as an intermediary between sales representatives and customers. They are responsible for initiating and receiving calls with customers to schedule appointments for them to meet with sales representatives. This position involves becoming well-versed in the key aspects of our products and services, contacting potential clients from a provided list of phone numbers, handling incoming calls from potential clients, and addressing fundamental inquiries and issues related to the products and services we provide.
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Liaison Appointment Setter and be part of a dynamic and rewarding work environment.
Essential Duties, Functions, and Core Accountabilities:
Schedules meetings between prospective clients and sales representatives
Keeps a detailed log of calls including those that are not answered
Attempts to contact prospective clients whom they have been unable to contact
Inform the manager of recurrent product related complaints that warrant addressing.
Following up with various communication outlets; emails, chats and phone calls
Provide general administrative support to the sales team
Accurately document all communication in CRM
Attend sales team meetings and training sessions as directed by management.
Follow up with leads converting them to Appointments
Other duties as assigned.
Physical Demands and Working Conditions:
Described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
Work is performed in a temperature-controlled office environment or travels via vehicle
While performing the duties of this job, the employee is required to ambulate, sit, and/or stand in various intervals throughout the work shift
May occasionally lift and or carry up to 20 lbs.
Use of computer, phone, copier, and other office equipment in the course of a day
While performing the duties of this job, occasionally required to use hand to handle, touch and use tools, reach with hands and arms, bend, stoop, twist, lift, reach, push, pull, grasp, balance, talk, hear, and ambulate during the course of employment
Home Care Liaison
Liaison Job 32 miles from Azusa
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Join TheKey, the Nation's Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors.
Why Us?
Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.
What You'll Do:
* Build and maintain key relationships, driving brand awareness and acquiring new clients.
* Establish and nurture relationships with existing referral sources, emphasizing long-term business.
* Represent TheKey in community settings, networking groups, and events.
* Ensure satisfaction of referral sources, cultivating ongoing business.
* Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.
* Effectively communicate within the team to meet clients' needs and satisfaction.
* Provide active relationship management to our clients and referral partners.
* Maintain a working knowledge of TheKey's requirements and obligations.
The Ideal Candidate:
* Minimum four years of sales experience in healthcare, home care, or a related field.
* Excellent customer service and sales skills.
* Proficient in Salesforce, Zoom, social media platforms, and Google products.
* Strong analytical skills for informed decision-making.
* Current driver's license and willingness to travel 80% of the time.
* Flexible, adaptable, detail-oriented, and goal-oriented.
* Entrepreneurial spirit, high energy, and positive attitude.
Success Factors:
* Passionate about creating awareness of long-term care services.
* Deep emotional intelligence and commitment to doing the right thing.
* Thrives in a challenging, consultative sales environment.
* Establishes strong working partnerships with internal teams.
* Drives synergy between referral sources, customers, and the internal team.
How You'll Succeed:
* Meet KPIs/goals for activity, leads, and revenue/client starts.
If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.
Salary ranges based on experience - $90-108K + incentive plan.
#LI-HYBRID
Benefits for full time employees
* Medical/Dental/Vision Insurance
* TouchCare VirtualCare
* Life Insurance
* Health Savings Account
* Flexible Spending Account
* 401(k) Matching
* Employee Assistance Program
* PTO Plan for Non-Exempt Employees
* Flexible PTO Plan for Exempt Employees
* Holidays and Floating Holidays
* Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
#LI-TKHCL
Product Development / Sales Liaison
Liaison Job 27 miles from Azusa
Job Title: Product Development / Sales Liaison Salary Status: DOE FLSA: Non-Exempt Employment Type: Full-Time Reports to: Director of New Product Development Our team is currently seeking a Product Development Sales Liaison with the ability to support new projects and initiatives associated with New Product Development. Typical NPD work will vary in scope ranging from feasibility analysis and costing to the leadership of full capital projects. The ideal candidate will be able to handle multiple projects through the utilization of time management and project management techniques. This candidate should have strong interpersonal and communication skills. This person will work with our sales team and will be customer-facing with the role of information capture and guidance so that needs and project scope can be transferred from customer to technical team. Essential Responsibilities:
Work with sales and operations to identify areas of growth
Manage the design, prototyping, and testing of new products to ensure they meet guidelines and standards for functionality and consumer demands
Coordinate projects and teams; maintain schedules, track deliverables
Meet with sales and with customers to understand needs and requirements and then communicate scope and vision to the PD team.
Provide regular reporting to management and stakeholders in regard to New Product Development projects and initiatives
Responsible for establishing timeline, budget, and scope of all assigned projects
Track project activities and spend against the project plan and budget
Notify the project team with project agendas, upcoming meetings, and subsequent minutes of the meeting
Provide day-to-day administrative direction to teams to ensure project milestones are achieved
Monitor compliance with systems, standards, and procedures
Ensure project issues are captured, tracked, and resolved in a timely fashion
Maintain ownership of project plan: Including scope documentation, risk management, the definition of success criteria, project objectives, and timing
Support the project team by utilizing the necessary project systems and tools
Minimum Requirements:
Successful experience in promoting sales/customer involvement and relationship development; proven track record of exceeding expectations
Exceptional communication skills; ability to articulate with verbal and written mediums; encourages and supports problem escalation; promotes good working relationships across the project; supports building consensus.
Strong reporting, organization, and problem-solving skills; ability to drive accountability
Ability to work cross-functionally within a team-based environment
Willingness to be flexible and adaptable to changing priorities
Proven ability to multitask and perform well under pressure
Proficiency in Microsoft Office (Word, PowerPoint, and Excel)
Proficiency in Microsoft Project
Value-added traits and skills:
Strong understanding of design and development process
3+ years of Project Management experience managing small, medium, and large-scale projects
Project Management Professional (PMP) preferred
1-2 years' experience with CAD (SolidWorks, AutoCAD, etc.) and/or blueprint interpretation
Plastics, Manufacturing, and/or Packaging Industries preferred
Strong time management and communication skills (formal training a plus)
Education/Experience:
B.S. degree in Business or Engineering preferred (equivalent work experience will be considered)
Competitive Benefits:
Comprehensive benefits including health, dental, vision, for you and your family
401k plan, Employer contributes up to 4.5%.
Vacation and sick pay.
Holiday Pay: Eight (8) paid holidays days per year.
Basic Life Insurance Paid (25K policy).
Short Term Disability
Flexible spending account
Employee Assistance Program
Professional Training Development available
Annual Company Anniversary Event celebration
Referral Program
Monthly employee engagement events
We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.
Job Type: Full-time Benefits:
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Schedule:
8-hour shift
Supplemental Pay:
Signing bonus
Experience:
Business development: 1 year (Preferred)
Technical Project & Program Managers: 1 year (Preferred)
Work Location: In person
Hospice Liaison
Liaison Job 23 miles from Azusa
Are you skilled at building strong relationships within the healthcare community and passionate about educating patients and providers on the benefits of hospice care? As a Hospice Liaison with Bristol Hospice, you will play a pivotal role in meeting the needs of the community while raising awareness about our services and programs, helping to drive our mission forward.
Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.
Travel: You will be required to use your own vehicle to travel throughout the Bristol Hospice service area (mileage reimbursement applies).
Our Culture
Our culture is cultivated using the following values:
* Integrity: We are honest and professional.
* Trust: We count on each other.
* Excellence: We strive to always do our best and look for ways to improve and excel.
* Accountability: We accept responsibility for our actions, attitudes, and mistakes.
* Mutual Respect: We treat others the way we want to be treated.
Qualifications
On an Average Day You Will:
(includes not limited to)
* Build relationships in assisted living facilities, hospitals, physician offices, personal care homes, and other community referral sources
* Ensure our patients and their families receive the appropriate information about hospice care
* Meet with community partners regarding hospice services for their patients
* Participate in regular collaborative team calls
* Develop and maintain relationships of trust and integrity within the community
* Drive continual growth of Bristol Hospice through advocacy with referral sources
Ideal Candidate Meets the Following Requirements:
* Ability to communicate with general public and represent Bristol in a positive manner
* Ability to articulate the Hospice Conditions of Participation and facilitate the transitions in care for hospice patients, family members, caregivers and other members of the healthcare continuum
* Ability to create relationships with referral sources, patients, and families
* Minimum of (1) year of sales, marketing, professional relations and/or education training required
* Flexible with scheduling including some evenings and weekends to ensure patients and families needs for hospice services can be met
* Hospice experience is a plus
We Got The Perks:
* Advanced training programs
* Competitive salary commensurate with experience, plus generous incentive bonuses
* Mileage Reimbursement
* Expense Account
* Medical, Dental, Vision, Life Insurance and more
* HSA & 401(k) available
* PTO and Paid Holidays
* Tuition Reimbursement
* Get paid to make friends that will last a lifetime!
Join a Team that embraces the reverence of life!
Bristol Hospice is an Equal Opportunity Employer and participates in E-verify.
Participant Experience Liaison
Liaison Job 10 miles from Azusa
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what.
The Participant Experience Liaison is accountable for connecting PACE participants to our PACE system of care, and serving as a liaison between participants and their WelbeHealth care team. This role focuses on ensuring smooth onboarding to the PACE program, and plays a key role in supporting participants throughout their entire WelbeHealth journey.
Essential Job Duties:
Act as a liaison and maintain open communication with interdisciplinary team (IDT) disciplines, other care team members, and external providers to ensure the highest level of care
Assist management with participant experience and service recovery related special projects, such as implementation of satisfaction surveys
Facilitate communication among service providers, families, participants, and caregivers
Provide customer service calls to ensure satisfaction with IDT and specialty care appointments
Support the grievance process, providing high touch customer service and partnering with IDT and participant until resolution
Attend all required meetings and committees as directed by supervisor
Continue check-ins with participants to ensure they are no longer a risk for disenrollment and their concerns have been handled
Job Requirements:
High school diploma or equivalency; professional experience may be substituted
Must be bilingual in Mandarin
Bachelor's degree in communications or relevant field preferred
Excellent organizational, customer service, and communication skills in settings with seniors, their families, and IDT members
Ability to present information to various groups and leadership
Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations
Benefits of Working at WelbeHealth: Apply your service expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time
Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
And additional benefits
Salary/Wage base range for this role is $24.39 - $29.27 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation $24.39—$29.27 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
Hospice Community Liaison
Liaison Job 30 miles from Azusa
Community Liaison
The Community Liaison is responsible for establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers.
DUTIES & RESPONSIBILITIES
The Community Liaison develops and maintains relationships with physicians, discharge planners, case managers, social workers, and other health care professionals who utilize home care services by regularly scheduling and conducting visits to those referral sources in order to assist in identifying those patients who may be appropriate for home health services thereby increasing the number of clients served by the agency/market.
Maintain current knowledge of agency/market trends, coverage criteria, and industry changes to ensure compliance with required regulations.
Represent the agency at health fairs, mall shows, other community service functions, and participates in civic and/or community committees as requested.
Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.
Works with the Director of Operations to establish marketing techniques.
Employs marketing and promotional initiatives to achieve budgetary volume projections.
Establishes and maintains positive working relationships with current and potential referral and payer sources.
Builds and monitors community, customer, and payer and patient perceptions of Peaceful Heart Hospice as a high quality provider of services.
Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
Maintains comprehensive working knowledge of Peaceful Heart Hospice markets including government agencies, major payer groups, key referral sources, and competitor's market positioning.
Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.
Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Peaceful Heart Hospice .
Monitors and reports cost effectiveness of marketing efforts.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the Community Liaison. The employee may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS
Bachelor's degree in Marketing, Business Administration, or related field preferred, but not required.
At least three years of experience in health care marketing management preferably in home health care operations.
Ability to market aggressively and deal tactfully with customers and the community.
Knowledge of corporate business management.
Demonstrates good communications skills, negotiation skills, and public relations skills.
Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
COVID-19 Vaccination Required. Company will consider accommodations for disability- and religious-based reasons.
Compensation: $80,000-$100,000 annually
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
Community Liaison
Liaison Job 18 miles from Azusa
Why Suncrest
At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!
Benefits
Actual Work/Life Balance
Competitive Pay ($75k - 95k, plus monthly bonus)
Benefits Package including Medical, Dental, and Vision insurance
Paid Time Off
401k plan with employer match and 100% vesting after 90 days of employment
A culture with an emphasis on appreciating and valuing the team member
The opportunity to be part of a rapidly growing national company, with possible position upgrades
Details
We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. The Community Liaison will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture.
Essential job functions & responsibilities:
Establish and maintain positive working relationships with current and potential referral and payer sources
Build and monitor community, customer, payer, and patient perceptions of the organization
Assist in strategic planning to identify opportunities for additional or improved services to address customer needs
Maintain comprehensive working knowledge in the field of marketing
Maintain comprehensive working knowledge of Suncrest Hospice markets
Qualifications
Extensive experience in healthcare sales, especially home care and/or hospice
Ability to market aggressively while simultaneously maintaining positive industry relationships
Demonstration of good communication, negotiation, and public relations skills
Ability to work independently
Ability to build and maintain relationships with referral sources
Must be willing to drive with reliable transportation, valid driver's license, and auto insurance
After School Program Support Liaison
Liaison Job 21 miles from Azusa
Are you passionate about giving back to your community and serving the youth?
Who We Are:
In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of
guiding young people as they explore pathways to purposeful lives
. A progressive organization for its time, Woodcraft's programs were notably inclusive, youth-led and rooted in the Woodcraft Way, a framework that develops body, mind, spirit, and service. Woodcraft has been, and continues to be, at the forefront of expanded learning opportunities in the greater Los Angeles area.
What We Do:
Woodcraft Rangers offers:
Full-spectrum afterschool enrichment with emphasis on creating a positive environment.
Summer learning and outdoor education programs for nearly 15,000 youth between 4 and 18 years old
Lifecraft: a career and college advancement program focused on long-term academic and career goals for its over 700 staff.
Ideal Candidate:
Ideally, we are looking for someone who is detail-oriented, energetic, ambitious, proactive, and positive, with the ability to work both independently and collaboratively. Multi-tasking and attention to detail must be strengths this individual possesses. Individuals need to be comfortable to present and speak in front of staff and peers during in-person training.
The successful candidate will have the ability to communicate and present facts and recommendations effectively in oral and written form.
Why work for Woodcraft Rangers:
Sick time
Life Craft
Upward Mobility
Career development
The opportunity to create a lasting positive impact on youth within your community.
Job Summary:
The Community Liaison position is an on-site position, including attending training at the Woodcraft Rangers main office in Little Tokyo and school sites.
The Community Liaison will:
Ensure students are always in a safe environment (physical and emotional), including but not limited to adhering to closed campus guidelines, social distancing guidelines, wearing proper PPE, supporting daily wellness screening, and keeping a clean workspace.
Support club leaders and site coordinator with attendance rosters and early release policy processes.
Organize and maintain participant registration forms and site information binder, site directory board and ensure all staff have access to the necessary documents.
Assist site coordinator with collecting and organizing information pertaining to cycle reports and other necessary reports.
Assist site coordinator with community and school meetings, such as parent meetings/ workshops and program events.
Maintain and submit daily student attendance rosters.
Always maintain professionalism, consistent attendance, on time and prepared.
Make weekly calls to students in their group who do not attend.
Other related duties as assigned.
Requirements:
Knowledge and experience working in expanded learning programs or youth recreational facilities.
Experience working with youth of all ages.
Minimum of a High school Diploma
AA Degree or at least 9 units in Child Development and working towards a BA in social work, education, recreation, or related field, preferred.
Strong communication skills - oral and written communication
Experience in working with ethnic and culturally diverse communities.
Strong interpersonal skills and leadership ability
Bilingual in English and Spanish or Mandarin desirable
Valid LIVE Scan, TB Clearance, and CPR Certification
Must have a personal Smartphone for business communication purposes.
Woodcraft Rangers will require proof of vaccination for ALL employees providing any in-person work with staff or clients.
All employees must submit a negative COVID-19 test result before their first date of employment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
Walk throughout the work site.
Stand
Use hands to finger, handle, or feel and use a computer.
Frequently required to talk, hear, and reach with hands and arms.
Must occasionally lift and/or move up to 40 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to a computer monitor. The noise level reflects typical work environment for job description.
Pay Range: $20.36-$22.80.
Schedule: Monday through Friday 15 - 30 hours/week, 2:00 PM - 6:00 PM (varies per location)
Summons Liaison
Liaison Job 32 miles from Azusa
Are you ready to make a meaningful impact in Client Success? As a Client Success Summons Liaison, you'll be at the heart of our legal support pipeline, ensuring clients receive timely, detailed assistance throughout their legal journey. This role is ideal for a proactive team member with a keen eye for detail, collaborating closely with our legal partners to uphold our service standards and create a positive client experience.
Schedule: 8-hour shift, Monday to Friday. Hours may vary based on business needs.
Location: Fully In-Office (Irvine, CA)
Starting Pay: $23 per hour base pay
ABOUT THE COMPANY: Alleviate is one of the fastest growing companies in the Debt Relief space. Every day we help clients find solutions to their financial challenges. We are a vibrant and energetic organization of nearly 500 employees. Alleviate offers a fun, supportive culture with endless opportunities for growth and promotions. We are currently investing heavily in marketing and technology to ensure continued growth.
OUR HOME: Alleviate has a 30,000 Sq foot headquarters based out of Irvine, CA. Our headquarters is located in the heart of Orange County's booming business and finance district. Our state of the art office has 2 designer living rooms, 2 cafes, a meditation room, fully equipped work stations, and a free fitness center. We offer catered lunches, on-site food trucks, in-office games, paid parking, quarterly parties & events, volunteer events, and much more!
OUR CULTURE: Why do our employees love working here?
Company-branded clothing and accessories
Consistent employee recognition and appreciation
Company-sponsored events and volunteer opportunities
WHAT YOU'LL DO:
The Client Success Summons Liaison plays a vital role in managing the legal support pipeline, ensuring that legal plan clients receive timely, detailed, and effective support throughout the legal process. This position requires a high level of attention to detail and a proactive approach to ensure the best possible outcomes, from initial legal correspondence through to negotiated settlements or judgments. The liaison will work closely with third-party legal vendors, ensuring policies and service timelines are met, and a positive client experience is maintained.
Manage and monitor the legal pipeline for both Active and Non-Active Legal Plan clients, guiding them through litigation and related legal steps.
Serve as the primary contact between clients and third-party legal vendors, ensuring clear communication and prompt responses.
Drive vendor performance by establishing clear expectations, tracking results, and collaborating with the Negotiations and Payments Departments to support client satisfaction.
Maintain a high standard of service and compliance with all relevant regulatory guidelines, including CFPB, FTC, and FCC requirements.
Set and achieve departmental goals, evaluating and reporting on productivity and service metrics regularly.
Actively assist in troubleshooting complex or escalated client issues
Coordinate and manage the flow of legal documents and correspondence to ensure timely handling and compliance with company and regulatory policies.
Identify and differentiate various legal documents to streamline and support the legal process effectively.
Act as a point of contact for clients, legal vendors, and internal departments, answering questions, providing status updates, and facilitating communication.
Support daily production activities by tracking and reviewing case progress, identifying potential delays, and escalating issues as needed to maintain timelines.
Assist the Client Success Manager by compiling end-of-day (EOD) and other necessary reports, contributing to accurate data tracking and analysis.
Maintain open communication with the Client Success Manager regarding job-related updates, client issues, and any procedural challenges.
Build and maintain positive relationships with internal and external partners, handling all interactions with reliability, punctuality, and professionalism.
Take over client calls when needed, providing guidance, clarification, and support on case-related matters.
Regularly communicate essential job-related information and updates to the Client Success Manager to ensure transparency and alignment with departmental goals.
Participate in establishing, reviewing, and updating department and company policies and procedures to ensure they remain effective and compliant.
Build and strengthen relationships with interdepartmental staff and external partners, contributing to a cohesive working environment and smooth client experience.
Actively seek continuous improvement by implementing feedback from management and team members.
Attend training sessions and department meetings to stay current with industry standards and company policies.
Complete other duties as assigned to support the goals of the Client Success department.
Follow all policies and procedures for the department and Company, including personnel policies and expectations as outlined in the Employee Handbook.
Other duties as assigned.
WHAT YOU'LL NEED:
High School Diploma or GED required.
Minimum of 2 years in a call center environment, ideally in debt resolution.
Proven experience in client service or customer service roles.
Effective in de-escalating challenging situations and making quick, sound decisions.
Highly detail-oriented with the ability to prioritize under pressure.
Strong organizational and multitasking abilities for timely task completion.
Exceptional communication skills, both written and verbal, with a persuasive and tactful approach.
Technical proficiency in MS Office Suite (Word, Excel, PowerPoint, Visio) and general computer literacy.
We understand potential comes in many forms. Even if you don't check every box, we still encourage you to apply; as we consider all qualified candidates, and any person who is driven to help others.
ADDITIONAL PERKS & BENEFITS:
Health, dental, and vision benefits available after 30 days of employment
Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more!
80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days
Paid holidays
401(k) that can be elected from day 1 of employment!
The opportunity to work alongside an incredible group of people who are all driven to help others
Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This position must pass a post-offer pre-employment criminal background check.
Clinical Liaison
Liaison Job 32 miles from Azusa
Reliance Hospice and Palliative Care is looking for a self-driven, experienced and passionate hospice Clinical Liaison to join our growing LA team (San Fernando Valley, Burbank area).
A Clinical Liaison's primary responsibility is to build and maintain relationships with referral sources in hospitals and facilities. A successful Clinical Liaisons is a hospice expert that brings their clinical skills to help educate patients and families, and coordinates a smooth transition for the patients onto hospice services.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
Builds and monitors community and referral perceptions of Reliance Hospice and Palliative Care as a high-quality provider of services and as a preferred hospice provider in the service area.
Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.
Coordinates referral process in conjunction with admission and intake team to ensure a smooth admission.
Establishes and maintains positive working relationships with current and potential referral sources.
Provides input in strategic planning by identifying opportunities for additional or improved services to meet unmet needs.
Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should service not be provided by Hospice.
Other duties as assigned.
QUALIFICATIONS
Bachelor's degree in nursing or health care preferred.
Current LVN license.
Minimum one year of sales/marketing experience in healthcare.
One to two years experience in hospice/palliative marketing.
Job Type: Full-time
Pay: $35.00 - $40.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
5x8
Day shift
Weekends as needed
Experience:
Sales/Marketing: 1 year (Required)
Hospice care: 1 year (Required)
Language:
Spanish (Preferred)
License/Certification:
LVN (Required)
Work Location: On the road
Business Office Liaison
Liaison Job 32 miles from Azusa
About Us
Centrally located in Torrance, California, Sunnyside Nursing and Post-Acute Care provides sub-acute nursing care, rehabilitation services, skilled nursing, and long-term care. Our compassionate staff offers individualized care plans for each resident to ensure personalized care is provided to all our patients with a goal to return home.
Our team of qualified professionals provides compassionate care by:
Maintaining high medical integrity
Fostering a team spirit among staff
Creating friendly, beautiful surroundings for our residents and their visitors
We understand the importance of creating a comfortable and nurturing atmosphere, whether residents stay for short-term treatment or long-term care.
Job Description
Provides front office assistance, including telephone reception duties
Greets and screens visitors
Processes Accounts Payable (training provided)
Assists with new admission agreement completion for every new resident (training provided)
Proficient in typing skills, at least 40 WPM
Assist with various projects as assigned
Knowledge of Payer Source
Perform Daily and Monthly Patient Census Count
Maintain Office Supplies
Proficient in Multitasking
Enjoy working with numbers
Requirements
Qualifications
Exceptional communication and customer service skills
Computer savvy - Google Suite
Familiar with Microsoft Word and Excel
Ability to multitask and prioritize
Ideal Candidate:
Bilingual (Preferred)
Prior experience working with elder adults
Friendly with great attitude and customer service skills
Shift:
Full-Time
Monday - Friday
Some weekends maybe required
9:00 am - 5:30 pm
Benefits
Why Work for Sunnyside Nursing & Post-Acute Care
Top of the market wages: $18.00 - $20.00 per hour
Paid orientation and training
Opportunities for growth
Loving and caring work environment
We take great pride in meeting or exceeding CDC and CMS standards. On-site experts provide teaching, coaching, and support on infection prevention practices. In addition, we maintain an abundant supply of PPE, including N95/KN95 masks, for all who provide care and services to our patients and residents. Our multiple testing capabilities, including Point-of-Care (POC) testing, are available at every location and comply with CMS and local guidance
If hired, we require that all employees be vaccinated, unless a medical or religious accommodation is needed.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer. We celebrate diversity & pride ourselves on creating an inclusive environment for all employees and residents.
Community Outreach/Education Specialist - MLK Behavioral Health
Liaison Job 30 miles from Azusa
.
The Community Outreach & Education Specialist must have a Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency.
As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot.
Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents.
The Community Outreach & Education Specialist conducts outreach directly to potential clients (street outreach, jail in-reach, shelter visits, community events) to increase awareness and understanding of SUD treatment generally, and of the services at MRT BHC specifically. Uses motivational interviewing and harm reduction skills, as well as trauma-informed approach, to encourage eligible clients to choose treatment. Also conducts outreach to other service providers and stakeholders to market the MRT BHC program, to increase awareness of its services and target population among providers who might refer eligible clients to the program. Educates community members, service providers, MRT BHC partners, and other County department personnel about SUD, treatment, and care coordination. Knowledgeable about all of the above and responsive to client, family, and stakeholder questions.
Key Responsibilities
Direct Service:
Engage potential clients at various locations (e.g., streets, community services organizations, shelters, etc.), at frequent and regular intervals to educate and motivate them to engage in SUD treatment services.
Establishes and maintains cooperative linkages with other providers (e.g., hospital emergency departments, law enforcement, public, private, and other social, economic, health, legal, vocational, and mental health partners) to make appropriate referrals that address unmet client needs.
Conduct presentations for other County departments and partners in the MRT BHC and on the MLKCH campus, as well as potential referral partners on SUD treatment including, but not limited to: the SUD treatment system, the referral process, and how to improve care coordination.
Promote culturally and linguistically relevant public awareness about SUDs and inform the community about available SUD treatment options.
May need to also provide client care hours and submit progress notes within 72 hours of service delivery.
Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.
Assists the client with intake by completing case management assessment and entering financial and benefit information.
Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate.
Assess the client's case management needs and completes all releases of information.
Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare.
Coordinates communication and external service linkage including: assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist.
May completes the VI-SPDAT and connects the client to safe housing options.
Education and Knowledge, Skills and Abilities
Education and Certification:
Bachelor's degree in social sciences field required; bachelor's degree in social work preferred.
CPR certified preferred - Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency.
Possession of valid CA driver's license and clean driving record
Experience:
Minimum two (2) years' experience working with individuals who are homeless, mentally ill, HIV positive, substance-using, and/or involved in the criminal justice system.
Experience working with diverse populations regarding lifestyle, age, gender and sexual orientation/identity, cultural background, and economic status.
Background Clearance Required:
Must be able to pass live scan fingerprint clearance and jail clearance.
Must not be on parole or probation for a minimum of two years prior to employment.
Other Requirements:
Must be fully vaccinated against COVID-19, including booster shots; there are no medical or religious exemptions available for this position.
Knowledge, Skills, and Abilities Required:
Fluent/certified bilingual (English/Spanish).
Excellent organizational, written, and verbal communication skills.
Eagerness to cultivate new professional contacts and encourage utilization of MRT BHC Residential SUD Treatment Services.
Culturally competent and able to work with a diverse population.
Ability to work alone as well as cooperatively with others and demonstrate good judgment in unusual or emergent situations.
Ability to work independently and manage multiple tasks simultaneously.
Ability to provide a high degree of accuracy in projects and tasks assigned.
Willing and able to work flexible hours, which may include some evening and/or weekend work.
Comfortable working in an environment a client population struggling with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
COMMUNITY LIAISON AIDE - 4 HOURS
Liaison Job In Azusa, CA
Azusa Unified See attachment on original job posting Education• High School Diploma or Equivalent.Licenses/Certificates and Other Requirements• Class C Driver's License is required.• Passage of the CODESP Proficiency Test is required. Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
Education • High School Diploma or Equivalent. Licenses/Certificates and Other Requirements • Class C Driver's License is required. • Passage of the CODESP Proficiency Test is required.
Comments and Other Information
Experience • Some experience working with school age children and/or adults. • Desirable: Read, write and speak Spanish fluently.