Leader Jobs in Missoula, MT

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  • Operations Lead

    Citizens Alliance Bank Careers 3.7company rating

    Leader Job 50 miles from Missoula

    Under the direction of the Market Manager/Branch Manager, the Operations Lead is responsible for the leadership and management of the Tellers and Personal Bankers at their respective branch location. The Operations Lead will coach and develop employees while fostering the Bank's Core Values. Through collaboration with the Market Manager/Branch Manager, Senior Management, and President, the Operations Lead will implement new and updated procedures for their respective branch location. This position will ensure quality service and effective customer support for all internal and external customers. The Operations Lead will accomplish these results through the effective management of their team of tellers and personal bankers. Utilizing a high degree of independence in solving problems and making decisions where only exceptions requires the concurrence of the Market Manager/Branch Manager. This position is also responsible for the administration and efficient daily operations of the branch location, including operations, product sales, customer service, and security and safety in accordance with the Bank's objectives, either directly or through subordinates. This position will require an understanding of bank operations, products, systems, and lines of business including Core systems, deposit and loan documents, teller processing, and electronic baking platforms. The level of this position is based on years of service, education and/or equivalent experience, knowledge level and skill set. Essential Functions: To perform this job successfully, an individual must be able to perform each Essential Function and Skill satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mentor, coach, and support the teller line and personal bankers in the areas of scheduling, accuracy, compliance accountability, cross-sell of bank products and delivering superior customer service. Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and related processes. Make decisions and resolve issues related to daily operations of the teller line and personal banking staff, under the direction of the Market Manager/Branch Manager. Provide customer service to customers by opening new accounts, verifying account balances, processing stop payment orders, printing debit cards, resolving digital banking issues, assisting customers with safe deposit boxes, and back-up for teller line as needed. Encourage teamwork, communication, and collaboration, while assisting in the ‘Can Do' spirit of the organization. Assist in hiring, scheduling, training, and monitoring the work of all direct reports. Assist in monitoring and auditing all teller and new account functions ensuring this area remains in compliance with bank policies and procedures as well as regulatory guidelines and applicable laws. Plans, schedules, and coordinates department work activities resolving in the smooth data processing and operational functions. Upholds complete confidentiality of information processed. Handles complaints, arbitrates disputes and resolves grievances where only exceptions require the concurrence of the Branch Manager, Market Manager, and/or SVP-Sr. Operations Manager. Demonstrates a strong commitment to customers and the Bank. Performs job accountabilities with a high level of accuracy and timeliness. Maintain effective communication to increase efficiency, satisfy customers, improve quality, and create solutions. Work with management for effective conflict resolution along with maintaining skills for conflict management. Problem solving and critical thinking skills will be a key part of the Operations Lead role and its responsibilities. Prepares performance evaluations and takes corrective action as necessary to improve the performance of their direct report(s). Provide knowledgeable, efficient, and accurate operational support for the bank's computer and accompanying programs. Maintain good working relationships with customers and employees and promote a positive public image within the community. Assists in administration of various bank programs, employee, and customer events. Review, recommend, and implement new methods or workflows that increase the efficiency and effectiveness of daily operations. Actively cross-sell all other bank services Works to resolve issues and implements plans to address deficiencies resulting from Internal and/or external audit examinations. Obtain and maintain a working knowledge of regulatory requirements as they relate to safety and soundness, compliance, and operations. Assign the workload of the Operations Lead's direct reports, ensuring they are properly trained to perform their duties, evaluate their performance, and recommend any disciplinary action if necessary. Assist the human resources department in staffing the Branch Operations Department which includes interviewing, hiring, promoting, and terminating. Ensure proper coverage and staffing for all direct reports which includes reviewing and approving time off requests and timesheets. All employees are expected to exemplify and follow our core values. Regular attendance and punctuality when reporting to work. Travel for trade and industry schools and seminars as needed. This position may require installation of a Multi-Factor Authentication (MFA) app on an employee's personal mobile device. THE MFA apps are used to authenticate a user's identity to the system for security purposes. Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to BSA/AML, as well as adhere to the Bank's policies and procedures. Perform other duties as assigned and requested. Core Values Humility - We are “blue-collar bankers”. We are relatable, down-to-earth people who greet our smallest customer the same way we greet our largest. Respectful, Genuine Care for Others - We care about each other, we care about our customers, and we care about our communities. Finds A Way - This simply put, is nothing more than attitude. It's a can-do spirit, a desire to help, to contribute, to go above and beyond, and to make a difference. Effort - We expect a lot of ourselves and hold ourselves to a high standard. We are not entitled, and we need to earn it from our customers and each other every day. Owning-It - Owning-It or Accountability is a big word that can encompass a great many things. For Citizens Alliance Bank, it's about ownership. When an employee says they will do something, they follow through and get it done. Education and Experience: Required - High School diploma or GED, Etc. Required - Continuing Education to maintain job knowledge. Preferred - Three to Five years of banking experience. Preferred - Three to Five years of customer service experience. Preferred - Proficiency in Microsoft Suites The employer has the right to revise this position description at any time. The position description is not a contract for employment. Citizens Alliance Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status and all other protected classes.
    $94k-125k yearly est. 22d ago
  • Manager, Operations & Maintenance - Regional Team Leader

    CDM Smith 4.8company rating

    Leader Job In Missoula, MT

    Ready to take the next step in your career? Passionate about helping others grow professionally? As a Regional Team Leader, you'll guide and support a team, offering mentorship, training, and leadership to help them reach their full potential. The Infrastructure Services Group (ISG) is seeking a Regional Team Leader to join our Operations and Maintenance team. We're looking for candidates with experience in Operations and Maintenance, and we welcome applicants from any location within the U.S. with a preference for someone to be based in one of our East Coast locations. As a Regional Team Leader, you will play a key role in advancing CDM Smith's mission by: - Supporting your employees' career journey. - Communicating, integrating, connecting, and engaging with your team members. - Actively participating in your team members' career paths, including identifying and completing appropriate training, achieving professional registration/certification, and assigning challenging projects. - Selecting a suitable mentor for your employees as part of the Career Compass Program. - Celebrating team members at important milestones (i.e., work anniversaries, promotions, professional registration, etc.). - Conducting timely and authentic annual performance appraisals, coordinating with technical mentors, project managers, TDMs, and others. - Leveraging and applying intellectual property, especially as it relates to Community of Practice participation. - Recruiting, interviewing, and hiring new employees (as approved with the TDM) to support project workload and overall firm growth. - Delivering a legendary client experience with attention to quality. - Instilling a sense of personal ownership for work product quality by each member of your team. - Coordinating workload within your Technical Services group and utilization goals for the individuals on your team. - Coordinating with your TDM for appropriate technical staff assignments. - Delivering appropriate sales support, as coordinated with the TDM. - Approving time sheets and expense reports in a timely manner. - Ensuring your team members complete all required training (Compliance, Health & Safety, Ethics, etc.) on time. - Ensuring your team members are compliant with QA/QC and Health & Safety procedures for project delivery. **Job Title:** Manager, Operations & Maintenance - Regional Team Leader **Group:** ISF **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's degree. Class IV operator certification as water, wastewater and/or industrial plant operator. - 12 years of related experience. - Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. - Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** - Demonstrate a strong understanding of the operations and maintenance (O&M) business and activities related to water treatment and conveyance, wastewater treatment, collection systems, hazardous wastes, industrial waste treatment - Prior experience providing assistance, guidance and advice on all aspects of O&M projects to external clients, prospective external clients and to internal clients. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 50% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Foster a culture of collaboration, quality, and lead by example, embodying CDM Smith's Vision and Core Values. - Consistently demonstrate CDM Smith's Leadership Competencies, including promoting a high-performance culture, trust and accountability, building alliances, and driving continuous improvement. - Effectively drive staff engagement, retention, hiring, and development within the team. - Exhibit strong written and verbal communication skills. - Provide exemplary service to both internal and external clients. - Possess a deep understanding of the business, including key metrics such as utilization, project profitability, overhead, and staffing **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Successful candidate will be required to work in office and field locations as needed. **Driver's License Requirements:** An appropriate and valid driver's license is required. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $104.2k-182.4k yearly 13d ago
  • MCNCE VISTA Leader

    Americorps 3.6company rating

    Leader Job In Missoula, MT

    Montana Campus Network for Civic Engagement (MCNCE) is a CEO-led coalition of colleges and universities that support civic engagement, service learning, and volunteerism across the state. Every year we place cohorts of full-time, part-time, and summer AmeriCorps members with schools, colleges, nonprofits, and government agencies in Montana. The AmeriCorps projects we facilitate increase educational equity, break down barriers between higher education and community organizations, and address the root causes of poverty in communities across the state. The AmeriCorps VISTA Leader will contribute to the successful functioning of our AmeriCorps VISTA program by ensuring that VISTA members have the resources and support they need to have positive and productive service. Further help on this page can be found by clicking here. Member Duties : Develop professional relationships with VISTA members and their project supervisors. Conduct regular check-ins with VISTA members to answer their questions and support them during the service year. Facilitate bi-monthly solidarity calls for VISTA members. Accompany the VISTA Director on service site visits. Contribute to the planning of service projects, such as for Martin Luther King Jr. National Day of Service. Support the team in planning VISTA training events, including activities such as coordinating travel plans for members and delivering educational presentations. Program Benefits : Childcare assistance if eligible , Relocation Allowance , Health Coverage* , Choice of Education Award or End of Service Stipend , Living Allowance , Training . Terms : Permits attendance at school during off hours , Permits working at another job during off hours . Service Areas : Housing , Education , Veterans , Community and Economic Development , Community Outreach , Tribal . Skills : Writing/Editing , Leadership , Public Speaking , Conflict Resolution , Communications , Computers/Technology , Team Work , General Skills .
    $41k-77k yearly est. 3d ago
  • Production Manager (34601)

    Young Innovations, Inc. 4.3company rating

    Leader Job In Missoula, MT

    At American Eagle Instruments Inc., we pride ourselves on manufacturing high-quality dental hand tools in beautiful Missoula, Montana. As an established industry leader, AEI offers excellent career growth opportunities, competitive salaries and benefits and a dynamic work environment. We are willing to train employees to start, with no experience necessary! Together with our parent company, Young Innovations, we manufacture, and market high quality dental instruments, equipment, and supplies. With an outstanding reputation for quality, our company has a broad portfolio of market-leading products across a variety of categories. Role Overview: Reporting to the Plant Manager, directs the supervisors and their employees in all areas necessary for the production, assembly and distribution of products and performs related duties as required. Promotes and maintains a safe, enthusiastic, and motivated work environment at all times. ESSENTIAL DUTIES: * Conducts daily meeting with production leadership to ensure open communications are maintained and daily production goals are met. * Communicate daily work plan and goals to the team and hold department accountable to reach defined goals. * Responsible for hiring, overtime, performance, discipline, and discharge of all employees. * Define training needs for existing personnel and implement as needed. * Maintains operations within approved budgets and prepares reports as needed. * Work on, promote process improvements, and cost reductions in collaboration with Maintenance and Automation Engineer. * Follow up on daily/weekly/monthly performance with partners when goals are not achieved. * Promote and maintain a clean and safe work environment. * Directs and Promotes safety through leadership and direction of the Safety Committee. * Utilize and implement all "Lean Manufacturing" tools (5s, Preventive Maintenance). * Conduct performance reviews annually with the assistance of plant leadership. * Provide written reports as necessary on daily throughput. * Administers any personnel related issues after thorough review with appropriate leadership. * Resolve personnel problems; implement and follow corrective action procedures when necessary. * Keep an active line of communication open with all leadership team. * Contributes to team efforts by initiating and fostering a spirit of cooperation within and between departments. Qualifications MINIMUM QUALIFICATIONS: Training and Experience: A Bachelor's degree in any discipline related to manufacturing and five years of supervisory experience in a manufacturing facility, preferably a facility which is ISO certified; or an equivalent combination of education and experience. Knowledge, Abilities and Skills: Thorough knowledge of Good Manufacturing Practices. Knowledge of ISO procedures. Some knowledge of machining practices and techniques. Ability to direct, motivate and manage a production staff. Ability to communicate effectively with employees and all levels of management. Ability to exercise good judgment in evaluating situations. Excellent leadership, analytical and interpersonal skills. PHYSICAL REQUIREMENTS: Must be able to stand for long periods of time occasionally. Occasional travel required. Working Conditions: Office environment and frequent exposure to manufacturing plant environment, with some abnormal variations in temperature, unavoidable fumes, noise, dust and atmospheric conditions. Also, business travel conditions. Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer.
    $51k-85k yearly est. 60d+ ago
  • Electronic/Mechanical Production Manager

    Street Smart Rental

    Leader Job In Missoula, MT

    Job Details Missoula, MT Full Time 4 Year Degree Negligible Day OtherElectronic/Mechanical Production Manager Electronic/Mechanical Production Manager Change slows for no one. We all get a choice to either step out of the way and let uncertainty and opportunity go whizzing by or get out in front of it. At Street Smart, we team up with others bent on turning corners instead of cutting them. We are a team of technical and operational experts who relentlessly and intelligently merge on-demand safety equipment with the latest new-era technologies. We design, configure, deliver, and support traffic safety equipment solutions and pioneering technology integrations for road repair, construction projects large and small, security and events across North America. Street Smart continues growing at an accelerated pace due to the Street Smart Way of doing business and expanding into growing markets. We believe in treating our customers and team members as stakeholders in the business instead of a means to an end. Due to our continued growth, we are seeking a motivated and growth-oriented person to join our team as the Electronic/Mechanical Production Manager at our Missoula, MT location. This position is exempt, full-time, and reports to the VP of R&D Engineering Operations. The Electronic/Mechanical Production Manager is responsible for overseeing the production of electronic traffic control equipment, ensuring efficient operations, high-quality output, and effective inventory management. This role involves leading production and warehouse teams, coordinating component procurement, planning production schedules, and maintaining adherence to quality standards. Additionally, the Production Manager proactively identifies and mitigates supply chain risks while ensuring that repair and calibration services meet key performance indicators (KPIs). Success in this role requires strong leadership, problem-solving abilities, and technical expertise in electrical/mechanical test systems. This role requires a hands-on leader with a strong technical background and a passion for continuous learning and process improvement. Some of the key responsibilities include: Oversee the operations of a production facility specializing in electronic traffic control equipment. Lead, mentor, and manage the production and warehouse teams to ensure timely and high-quality outputs. Coordinate component purchasing, production planning, and quality assurance. Collaborate with sales and engineering departments to track inventory needs. Monitor long lead-time items and inform leadership of potential risks while implementing mitigation strategies. Ensure repair and calibration services consistently meet or exceed KPIs. Test and validate production hardware before initial deployment. Diagnose, repair, and validate hardware returned from the field before re-deployment. Build and test production cables as needed. Accurately document created items, including wiring diagrams, mechanical fixes, and Bills of Materials (BOMs) for future procurement. Maintain thorough documentation of test and validation results for serviced hardware or cabling. Assist in maintaining calibration certifications for bench-top test equipment. Maintain automated test fixtures and ensure their proper functionality. Develop and implement light electrical, electronic, and mechanical solutions for emergent issues, documenting final solutions. Provide training to team members and technicians as needed. Continuously develop technical skills through allotted learning and self-improvement time. Perform other duties as assigned. This could be a great fit for you if you possess: Strong understanding of electrical/mechanical test and measurement systems. Ability to read and interpret electronic schematics and understand component-level functionality. Excellent interpersonal and communication skills (written and verbal). Critical thinking and problem-solving skills with the ability to work independently. Hands-on experience with hand tools for light assembly and disassembly of production hardware. Light mechanical skills for hardware repair and design improvement suggestions. Advanced soldering and rework skills, including: Lead-free soldering (certification preferred). Component rework, including desoldering, cleaning, and trace repair. Surface-mount soldering/rework down to 0201 component size (BGA soldering preferred). Familiarity with circuit board layout artwork files for troubleshooting at the component level. Proficiency in using benchtop diagnostic and repair equipment, including but not limited to: Digital Multi-Meters (benchtop and handheld). Oscilloscopes. Power Supplies and Digital Power Loads. Arbitrary Waveform Generators. Logic Analyzers. Strong analytical skills with attention to detail. Self-motivated with the ability to work with minimal supervision. Required Qualifications Education: High school diploma or equivalent Experience: 5 years of production experience, including managing teams Technology/Equipment: Computer skills and proficiency: Proficient in Microsoft Office, MRP, and ERP systems for production planning and component purchasing. Physical and Mental Demands The Electronic/Mechanical Production Manager is a mix of office and shop-based role. The primary physical and mental demands include: Office-based roles: Remains in a stationary position (sitting or standing) 50% of the time. Constantly operates a computer and other office equipment, such as a scanner, copy machine and printer. Communicates with others in their area of expertise, both internally and externally. Exchanges accurate information in these situations. Frequently moves equipment and supplies weighing up to 30 pounds. Occasionally, the individual in this position will need to stand, reach, bend, stoop, and kneel. Specific vision abilities required by this job include normal vision. The office environment will have normal lighting and climate control tolerances. Additionally, the office setting will have moderate noise exposure, i.e. business offices with computers, printers, light traffic. Travel conditions may involve being in an aircraft or automobile for extended periods of time. Work is performed in the business office at a minimum of 40 hours a week. Shop-based roles: Performs extensive standing, driving, w
    $51k-84k yearly est. 26d ago
  • Help Desk Lead

    Maximus 4.3company rating

    Leader Job In Missoula, MT

    Description & Requirements The Help Desk Lead will be responsible for overseeing and managing all aspects of the Tier 1 Help Desk team. The Lead will follow industry standard best practices for Help Desk support and customer service. The Lead will ensure that the Team is adhering to schedules and maintaining a professional work environment both within the group and with other support Tiers and all customers of the Help Desk. The Lead will ensure that the team is using all available resources to resolve tickets and ensure Tier 1 has collected all information necessary for the next Tier of support. The Lead will ensure that unresolved aging tickets at any Tier are actively addressed and followed up on. The Lead will ensure that all deliverables are accurate and timely. The Lead will provide presentation support, if necessary. The Lead will handle various system administrative tasks within the ticket management software. The Help Desk Lead will adhere to the items as listed in the Help Desk task assignment. This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS147, T3, Band 6 Job-Specific Essential Duties and Requirements: Team Oversight and Management: - Supervise and manage all aspects of the Tier 1 Help Desk Team. - Provide training and mentorship to Tier 1 Help Desk Staff. - Address any issues or conflicts within the Tier 1 Team promptly and effectively. - Ensure adherence to work schedules, with at least 2 Help Desk staff present during operational hours. Performance Monitoring and Reporting: - Monitor Tier 1 team performance and ensure compliance with industry standards. - Provide weekly Help Desk coverage schedules to the COR and Help Desk Manager. - Report any issues adversely affecting the Help Desk or its customers to the Help Desk Manager promptly. - Conduct regular systems health checks and report findings to relevant stakeholders. - Customer Service and Ticket Management: - Ensure Tier 1 staff follow industry-standard best practices for Help Desk support and customer service. - Provide day-to-day technical support to employees for hardware and software systems. - Respond to and diagnose problems through discussion with users, troubleshooting, and escalation as necessary. - Coordinate ticket assignments, escalations, and resolutions among Help Desk tiers and external support teams. - Ensure timely and effective resolution of users' problems, queries, or complaints Administrative Tasks and Documentation: - Handle various system administrative tasks within the ticket management software. - Document all communication regarding tickets in the ticket management system promptly. - Ensure accuracy and completeness of all deliverables, including reports and documentation. Deliverables: - System Health Check email daily by 8:00 am EDT/EST. - Open Ticket Reports daily by 10:00 am. - Survey responses report weekly. - Resolution response report weekly. - Executive summary report monthly. - Excessive duration report monthly. - Client's Mission Measure Report monthly. - Presentation Materials as needed. - Ticket re-assignment report monthly. - Help Desk Coverage Report weekly, by Friday of the preceding week. - Ad Hoc Reports as needed. Additional Notes: - Tier 1 staff must adhere to all Help Desk task assignments and protocols outlined by the Help Desk Lead. - Tier 1 staff should maintain professionalism in all forms of communication. - Tier 1 staff must ensure timely and thorough ticket resolution, including proper documentation and escalation when necessary. - Tier 1 staff must conduct daily reviews and follow-ups on tickets and system health checks. - Tier 1 staff must handle urgent tickets promptly and prioritize critical issues effectively. - Contingent upon the individual's ability to obtain security clearance and approval of badging. Job-Specific Minimum Requirements: - Must have an active Public Trust Clearance. - Proven experience following industry-standard best practices for Help Desk support and customer service. - Experience leading a team in the area of Help Desk support and customer service. Minimum Education Requirement: - Bachelor's degree (BA/BS) or equivalent experience. Years of Requires Work-Related Experience: - Minimum 5 years of related work experience in Help Desk support. Required Certifications: - ICMI contact center certification, HDI certification or equivalent. Minimum Requirements TCS147, T3, Band 6 EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 65,000.00 Maximum Salary $ 75,000.00
    $32k-50k yearly est. 7d ago
  • Western Regional

    Drive Staff

    Leader Job In Missoula, MT

    CLASS A TRUCK DRIVER REGIONAL West Regional Freight Routes are in the 10 most Western states No travel East of NM, CO, WY MT $1,200 to $1,300 to start Dry Van No Touch Freight Trainees accepted Must have CDL Full Benefit Package after 30 Days Medical Prescription drug plan Dental Vision 401k Supplemental Benefits Dog policy Safety Bonus Earn your degree online for FREE!!
    $52k-119k yearly est. 60d+ ago
  • Crew Leader

    Wright Tree Service 4.3company rating

    Leader Job In Missoula, MT

    Hiring Immediately. $750 Sign-On Bonus Offered BENEFITS: Union benefits and pay offered Plenty of growth opportunities On the job training Potential overtime Get paid weekly, etc. Wright Tree Service provides vegetation management, storm restoration, and work planning services to utility companies and their communities across North America. Our operations are guided by a set of values: safety, integrity, excellence, teamwork, innovation, and family. Safety is always our highest value. That focus is guided by our “Brother's and Sister's Keeper” pledge to keep both ourselves and others safe. We abide by the highest ethical standards, knowing our service is critical to utilities and their customers, and we work as a team to deliver creative solutions to our clients. Finally, we are proud of our family-founded history and have worked to retain those family values in our culture since becoming employee-owned in 2002. Essential Functions of Crew Leader at Wright Tree Service: Supervises a line clearance crew and is responsible for planning daily work for crew. Assigns work for individual crew members and directs crew in performing work according to accepted line clearance practices. Must be capable of adjusting to field requirements and take independent action without close supervision. Recognizes poisonous plants and uses proper safeguard against them. Enforces safe work practices, as experience, judgment, company policy, and OSHA specifies and conducts safety training in accordance with company policies and procedures. Obtains oral or written permission from property owners to trim or remove trees and apply herbicides. Arranges with customer or property owner ability to obtain access, advise them of interruption and explain the work that needs to be done. Repairs minor damages if they occur. Takes complicated situations to General Foreperson's attention for proper handling. Promotes and maintains good customer and public relations through effective completion of assigned work and the appropriate behavior of employees on the crew. Keeps accurate records, timesheets and reports related to the performance of the crew. Furnishes supervisor and Utility representative with reports of orders completed, units of work completed, crew time and distribution, etc. Receives and interprets tree trimming, removal and chemical application orders initiated by General Foreperson or Utility, involving an understanding of drawings and symbols, representing types of power lines, voltages, and line equipment. Responsible for the conduct of safety training of assigned personnel in accordance with good safety training procedures, in addition to and in coordination with client company policies and procedures. Responsible for being mindful of controlling crew costs including effective use of manpower, proper work methods, amount of trimming, and operation of equipment. Considers inclement weather conditions and determines when to start or stop work, dependent upon its effect on employees and the nature of the work. Safeguards employees and public from hazards in and around work area. Cooperates with customer, police, and fire departments when blocking street or driveways. Sets up barriers, warning signs, flags, etc. to protect employees as well as the public. Trained to perform tree and bucket rescue. Follows and enforces safe work practices, rules and policies. Responsible for truck inspection, proper working conditions, as well as necessary repairs to tools, trucks and other work equipment. Requests major repairs or replacements when required. Maintains good housekeeping on truck and at worksite locations. In emergency situations, determines proper action to be taken to eliminate hazards to life and property and the trimming/removal of trees, if necessary, to expedite the restoration of service by calling out crew personnel and performing other activities connected with emergency work. Trims and/or removes trees by climbing with the aid of a ladder, safety belt, climbing line, powered trimmer lift truck, or works from the ground using saws/pruners. Will cut branches or trunk sections and drops or lowers them to the ground with lines. Uses appropriate tools, will fell trees or trimmed trunks and split them into manageable pieces. Sprays stumps and brush with hand-spraying equipment to prevent further growth. Loads and unloads trucks with logs, stumps, brush, and debris and/or feeds brush into a wood chipper. Repairs slight damage to lawns, fences, and walks caused by tree trimming. Services gasoline, air, and hand-powered tools and other equipment. Relays hand-signals, directs traffic, drives and operates trucks and equipment as assigned, and keeps trucks and work area clear and orderly. Trains new employees on proper procedures. Works around hazardous equipment and in close proximity to energized power lines. Works around excessive noise from machines, chainsaws, wood chipper and must wear proper personal protective equipment. Is exposed to all temperatures and weather; will be exposed to nature, i.e., irritating plants, biting or stinging insects, dust, etc. May work on rough terrain. Performs other related duties as required or assigned. Minimum Requirements of Crew Leader at Wright Tree Service: Has a minimum of 3 years' experience working on tree trimming or clearing crews and/or has successfully completed applicable performance reviews. Possess excellent leadership skills and be able to handle stressful situations along with being able to multi-task. Has a basic knowledge of trees, including identification, growth habits and correct arboricultural techniques for the trimming, pruning, repairing, maintaining and removing, as applies to working in close proximity to energized conductors. Knows and understands the American National Standards for Tree Care Operations (ANSI Z133.1-2000). Has a basic knowledge of electrical circuit and must be skilled in the reading and understanding of circuit maps. Ability to communicate professionally, both verbal and in writing, with the general public, customers, and fellow employees. Enforces on-the-job safety practices. Must be able to wear necessary personal protective equipment (PPE) as required. Needs to be able to enter and exit a vehicle numerous times per day. Must be able to withstand exposure to all kinds of weather while completing work tasks such as rain, heat, sun, cold, snow. Must be able to write, read, and comprehend written and verbal job instructions/information. Must be able to communicate with others and represent Wright Tree Service in a professional manner. Possesses the ability to lift, move, and maneuver up to 50 pounds on an infrequent basis and up to 30 pounds on a frequent basis. Ability to work long hours and overtime during emergencies (including holidays, weekends, storm work) and will be subject to call-out work. Ability to operate and service all required tools and equipment. Must have valid commercial driver's license (dependent on Division and utility/contract requirements) and be able to pass a pre-employment drug test. Possesses a valid medical card to drive company vehicles 10,0001 lb GVWR or GVW and greater. Must have valid driver's license (CDL), medical card and be able to pass a pre-employment drug test. Maintains a herbicide applicator or operators certification and license as required by Wright Tree Service and local, state, and federal law. Must have valid First-Aid and CPR cards. Wright Tree Service employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ******************************************
    $43k-54k yearly est. 23d ago
  • Crew Leader

    Wsc

    Leader Job In Missoula, MT

    Hiring Immediately. $750 Sign-On Bonus Offered BENEFITS: Union benefits and pay offered Plenty of growth opportunities On the job training Potential overtime Get paid weekly, etc. Wright Tree Service provides vegetation management, storm restoration, and work planning services to utility companies and their communities across North America. Our operations are guided by a set of values: safety, integrity, excellence, teamwork, innovation, and family. Safety is always our highest value. That focus is guided by our “Brother's and Sister's Keeper” pledge to keep both ourselves and others safe. We abide by the highest ethical standards, knowing our service is critical to utilities and their customers, and we work as a team to deliver creative solutions to our clients. Finally, we are proud of our family-founded history and have worked to retain those family values in our culture since becoming employee-owned in 2002. Essential Functions of Crew Leader at Wright Tree Service: Supervises a line clearance crew and is responsible for planning daily work for crew. Assigns work for individual crew members and directs crew in performing work according to accepted line clearance practices. Must be capable of adjusting to field requirements and take independent action without close supervision. Recognizes poisonous plants and uses proper safeguard against them. Enforces safe work practices, as experience, judgment, company policy, and OSHA specifies and conducts safety training in accordance with company policies and procedures. Obtains oral or written permission from property owners to trim or remove trees and apply herbicides. Arranges with customer or property owner ability to obtain access, advise them of interruption and explain the work that needs to be done. Repairs minor damages if they occur. Takes complicated situations to General Foreperson's attention for proper handling. Promotes and maintains good customer and public relations through effective completion of assigned work and the appropriate behavior of employees on the crew. Keeps accurate records, timesheets and reports related to the performance of the crew. Furnishes supervisor and Utility representative with reports of orders completed, units of work completed, crew time and distribution, etc. Receives and interprets tree trimming, removal and chemical application orders initiated by General Foreperson or Utility, involving an understanding of drawings and symbols, representing types of power lines, voltages, and line equipment. Responsible for the conduct of safety training of assigned personnel in accordance with good safety training procedures, in addition to and in coordination with client company policies and procedures. Responsible for being mindful of controlling crew costs including effective use of manpower, proper work methods, amount of trimming, and operation of equipment. Considers inclement weather conditions and determines when to start or stop work, dependent upon its effect on employees and the nature of the work. Safeguards employees and public from hazards in and around work area. Cooperates with customer, police, and fire departments when blocking street or driveways. Sets up barriers, warning signs, flags, etc. to protect employees as well as the public. Trained to perform tree and bucket rescue. Follows and enforces safe work practices, rules and policies. Responsible for truck inspection, proper working conditions, as well as necessary repairs to tools, trucks and other work equipment. Requests major repairs or replacements when required. Maintains good housekeeping on truck and at worksite locations. In emergency situations, determines proper action to be taken to eliminate hazards to life and property and the trimming/removal of trees, if necessary, to expedite the restoration of service by calling out crew personnel and performing other activities connected with emergency work. Trims and/or removes trees by climbing with the aid of a ladder, safety belt, climbing line, powered trimmer lift truck, or works from the ground using saws/pruners. Will cut branches or trunk sections and drops or lowers them to the ground with lines. Uses appropriate tools, will fell trees or trimmed trunks and split them into manageable pieces. Sprays stumps and brush with hand-spraying equipment to prevent further growth. Loads and unloads trucks with logs, stumps, brush, and debris and/or feeds brush into a wood chipper. Repairs slight damage to lawns, fences, and walks caused by tree trimming. Services gasoline, air, and hand-powered tools and other equipment. Relays hand-signals, directs traffic, drives and operates trucks and equipment as assigned, and keeps trucks and work area clear and orderly. Trains new employees on proper procedures. Works around hazardous equipment and in close proximity to energized power lines. Works around excessive noise from machines, chainsaws, wood chipper and must wear proper personal protective equipment. Is exposed to all temperatures and weather; will be exposed to nature, i.e., irritating plants, biting or stinging insects, dust, etc. May work on rough terrain. Performs other related duties as required or assigned. Minimum Requirements of Crew Leader at Wright Tree Service: Has a minimum of 3 years' experience working on tree trimming or clearing crews and/or has successfully completed applicable performance reviews. Possess excellent leadership skills and be able to handle stressful situations along with being able to multi-task. Has a basic knowledge of trees, including identification, growth habits and correct arboricultural techniques for the trimming, pruning, repairing, maintaining and removing, as applies to working in close proximity to energized conductors. Knows and understands the American National Standards for Tree Care Operations (ANSI Z133.1-2000). Has a basic knowledge of electrical circuit and must be skilled in the reading and understanding of circuit maps. Ability to communicate professionally, both verbal and in writing, with the general public, customers, and fellow employees. Enforces on-the-job safety practices. Must be able to wear necessary personal protective equipment (PPE) as required. Needs to be able to enter and exit a vehicle numerous times per day. Must be able to withstand exposure to all kinds of weather while completing work tasks such as rain, heat, sun, cold, snow. Must be able to write, read, and comprehend written and verbal job instructions/information. Must be able to communicate with others and represent Wright Tree Service in a professional manner. Possesses the ability to lift, move, and maneuver up to 50 pounds on an infrequent basis and up to 30 pounds on a frequent basis. Ability to work long hours and overtime during emergencies (including holidays, weekends, storm work) and will be subject to call-out work. Ability to operate and service all required tools and equipment. Must have valid commercial driver's license (dependent on Division and utility/contract requirements) and be able to pass a pre-employment drug test. Possesses a valid medical card to drive company vehicles 10,0001 lb GVWR or GVW and greater. Must have valid driver's license (CDL), medical card and be able to pass a pre-employment drug test. Maintains a herbicide applicator or operators certification and license as required by Wright Tree Service and local, state, and federal law. Must have valid First-Aid and CPR cards. Wright Tree Service employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ******************************************
    $38k-48k yearly est. 2d ago
  • Team Lead - MACT

    Western Montana Mental Health Center 3.5company rating

    Leader Job 42 miles from Missoula

    Team Lead - Assertive Community Treatment Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: The ACT Team Lead is a transdisciplinary team member of a fast-paced and energized Assertive Community Treatment team. ACT clients are supported through team wrap-around care in which the team as a whole assists with every client in all care aspects that need attention. The Team Lead establishes, administers, and directs the ACT team, which is a self-contained clinical team that assumes responsibility for directly needed treatment, rehabilitation, and support services to identified clients with severe and disabling mental illness. They also supervise and evaluate the multidisciplinary team in conjunction with appropriate psychiatric support to ensure excellent, courteous, helpful, and respectful services to program clients. Are you up for this rewarding challenge? Qualifications Bachelor's degree One year related management experience in administrative & program management, and experience in health related field; preferably in mental illness and/or low-income population Ability to pass background check and driver's license check upon offer of employment. Provide proof of auto liability insurance coverage per Western's policies. Montana Driver's License with good driving record Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as little as no cost to employee only Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HSA) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC
    $53k-89k yearly est. 60d+ ago
  • Project Lead

    Caring Transitions 3.9company rating

    Leader Job In Missoula, MT

    Join a Caring Local Company - We're Hiring!We are a local family-owned and operated company seeking team members in Missoula, Montana. We specialize in downsizing, estate sales, relocation services, and online auctions. This is a great opportunity! In this role your primary responsibilities include (but are not limited to); Supervise and lead team members on project sites. Communicate daily expectations to the team, ensuring your team properly completes assigned work and reinforces company guidelines, policies, and procedures daily. Responsibility will include critical decision-making to ensure project effectiveness and client satisfaction. A dedicated individual who can effectively problem solve while working in a supporting role for their team, as well as independently with minimal supervision. Pay: $18-20 (depending on experience) Hours: Part time to Full time Benefits: Flexible work schedule simple IRA Match Fun work environment Estate Sale finds Roles and Responsibilities: Create a welcoming work environment, demonstrate a drive for results, and go above and beyond in service of the client with minimal supervision Ensure all tools and supplies are properly maintained, replaced, and reach each job site Lead the Team in the organizing and sorting of household items for the scope of the project. Know the scope of projects, these projects can vary from sort and organizing, distribution, liquidation, donation, resettling, and move Train and supervise team members along with assistance from the operations coordinator. The accurate and immediate reporting of all incidents and/or accidents to the Owner. Monitor/reinforce safety procedures, assisting in maximizing sales and profit goals while leading by example Ability to communicate with the operations coordinator regarding; changes to the schedule, employee issues that may be arising, and client complaints/concerns. Partner with the owner to conduct performance reviews, ongoing training, coaching, and performance management of team members. Report daily progress in Trello and communicate additional needs that the project will have. Site leads who have specialist categories to include but are not limited to Inventory Management, Social Media Sales, etc. Other responsibilities as needed Qualifications & Skills: Must possess a valid driver's license Must have a reliable source of transportation to commute to project sites. High School diploma or equivalent training required Minimum of one-year supervisory experience preferred Ability to lead and manage a team in a fast-paced and unique work environment Excellent problem solving and decision-making skills Outstanding customer service, organizational, written, verbal, and communication skills are requirements for this role Physical/Environmental Requirements: Frequent lifting, bending, moving, climbing occasionally, transporting, placing, and removing household items for staging, liquidation, donation, and resettling Walking and/or standing in varying weather environments
    $18-20 hourly 40d ago
  • Shift Leader

    Kalispell 3.7company rating

    Leader Job In Missoula, MT

    Come and be part of something total new to Montana and the Northwest! We are bringing 100% authentic New York City Bagels and Pastries from the two best Bagel and Pastry makers in all of NYC. Our partners are Essabagel and Ferrara's Cafe of Little Italy! Not only are we delivering the best of both worlds but are a new concept and will be bringing in specialty items as well, such as Italian Gelato, Sauces, Pasta, Knishes and more!! We are going to have a full service soda fountain setup making some of the best NYC drinks and all coffee offerings from drip, cappuccino, cold brew and more. If being part of a new concept is exciting to you then apply. We are looking for people to help grow the brand as our next location is scheduled in Kalispell by end of year and then branching out from there, so we want to teach and keep good people around. We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows. Benefits/Perks: Starting at $16/hr plus generous tips Flexible schedules Competitive pay FREE Meal on days you are working Bonus eligible Discount Program EAP Advancement Requirements: High school diploma/GED. Previous experience as a Shift Leader or in a similar role in retail. Experience creating shift schedules. Excellent communication and interpersonal skills. Strong leadership and organizational skills. Confident problem-solver. Team player. Responsibilities: Supervising employees, assigning duties, and creating a shift schedule. Monitoring team performance and ensuring duties are performed efficiently. Reporting any issues that arise during the shift to management. Managing employee requests and transgressions. Ensuring compliance with company policies, health, and safety standards. Coaching team members and training new staff. Opening and closing registers, accounting for the daily intake, and preparing cash deposits. Handling customer issues and employee disputes. Compensation: $16.00 - $17.00 per hour Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
    $16-17 hourly 60d+ ago
  • Seasonal Easter Shift Lead- Southgate Mall (MT)

    Cherry Hill Programs Seasonal Jobs

    Leader Job In Missoula, MT

    About Cherry Hill Programs Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. Being a Lead is all about setting an example for our team and taking pride in demonstrating?our CHP values. In addition to fulfilling the duties of Sales Associate/Photographer, you will continue to build your career as you help to create the magic behind the scenes and lead the team to success at your location. Our Shift Lead Will Also Perform opening and closing duties at assigned venue Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager Troubleshoot technical issues and escalate to IT or Local Management when needed Assist with training and/or recruiting as needed Take photos and provide guests with memorable souvenirs to take home Photography experience not required Provide excellent guest service throughout the experience Participate as a team member, ensuring photo operations run smoothly and effectively Engage in a friendly manner with all guests, staff, and coworkers Operate POS system and photography equipment Maintain a safe and clean working environment All other tasks as assigned What We're Looking For Positive attitude and strong work ethic Team player who can work independently Good interpersonal and communication skills Flexibility to work during “peak” retail hours, such as evenings, weekends, and holidays Ability to process sales transactions and comfortable with cash handling Knowledge, Experience & Skill Previous retail, service industry, or cashier experience preferred but not required At least 18 years of age Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Flexible schedule Referral program Free photos for friends and family We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
    $27k-35k yearly est. 57d ago
  • Team Lead

    Get Air Trampoline Park

    Leader Job In Missoula, MT

    Earn up to $18/HR! At Get Air, you will have the opportunity to work in a fast-paced environment that's all about fun. You will be part of a team that creates lasting memories for customers by ensuring they have the best day ever at our park. With more than 60 locations throughout the United States, Canada, Belgium, and Japan, Get Air knows how to have fun. If you've never been to one of our parks before, just imagine a combination of wall-to-wall trampolines, ninja obstacle courses, foam pits, trampoline dodgeball, and more. Our vision is to lift and connect to our local communities by providing a safe, healthy and fun family experience. Get Air Team Leads can expect to promote safety and cleanliness in the park, strive to meet sales goals, and to host parties on a day-to-day basis. Team Leads will support the Assistant Manager and General Manager in reaching operational goals and overseeing shifts. We're looking for someone who can provide great customer service, is self-motivated and self-disciplined, has some supervisory or leadership experience, and is excited to work with a great team. Employees have many opportunities to earn tips, bonuses and commissions on top of their regular wages, making earning potential limitless. We offer on-the-job training with many opportunities for growth within the park and the company. Plus, you can take part in the fun and jump for free anytime you're off the clock. Come be part of the Get Air Family, apply today.
    $18 hourly 15d ago
  • F&B Supervisor

    Missoula Paddleheads

    Leader Job In Missoula, MT

    The Missoula PaddleHeads Professional Baseball Club is looking for a person who is interested in managing all of our food production at Ogren Park Allegiance Field during our event season. This position will report to and work directly with our Food & Beverage Operations Manager to ensure that our food operations meet the high standard that our fans and community desire for all PaddleHeads home games and non-baseball events. We are looking for people that share our passion for doing right, engaging meaningfully and expecting success. With a clear vision toward a bright future, we will work together to maximize the fan experience, create a deeper sense of community value and stand as the centerpiece for everything baseball for our good neighbors in Missoula. We are looking for a team member with a hunger to be in professional sports who wants to grow both personally and professionally while delivering a quality product to our fans. DUTIES AND RESPONSIBILITIES: Oversee the overall production of all food, including kitchen staffing, food preparation, waste management, food quality, food delivery and food safety. Work with the Food & Beverage Operations Manager to ensure a diverse, good tasting and a profitable menu that meets and exceeds the needs of our customers and fans. Food safety standards meet or exceed the standard required by our local health department. Define Testing Standards and Strategies. Establish testing strategies to ensure the product being released is up to industry and company standards. Monitor inventory, waste minimization, inventory, and risk management. Assist F&B Operations Manager in the ordering of food products needed to ensure a high quality of food service and satisfaction. Overseeing & Monitoring Current Good Manufacturing Practices and Personal Protective Equipment (PPE) practices in the back of the house. EXPERIENCE REQUIRED: A passion to work hard, embrace success and be in Professional Baseball and event management. Must be self-motivated and able to manage time well. Ability to be creative and enhance our product. Must have food service experience. Must have experience in preparation of quality food. Catering or some sort of event food service experience is preferred. Training in proper safe food handling serving is required. Classes will be offered by the PaddleHeads, if otherwise qualified, to complete before the season begins. Must pass certification as a probationary requirement unless currently certified. Must have own transportation. No phone calls please. To apply please send your resume and cover letter to Jacob Thrush (************************* We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $34k-62k yearly est. Easy Apply 19d ago
  • Supervisor

    Noodles Missoula

    Leader Job In Missoula, MT

    About Noodles At Noodles & Company, our mission is to always nourish and inspire every team member, guest and community we serve. We accomplish this by living our values of We Care, We Show Pride, We are Passionate, and We Love Life! We provide opportunities to learn culinary skills working with fresh food and the art of personal connection with our guests. Come join our amazing team, make new friends, develop your career and have fun! About You You're the face of Noodles & Company, and we must admit, you look great. You're known for always smiling, always doing more, and always making guests feel like family. You have a keen eye and contagious work ethic. Motivating and coaching others comes naturally to you, which makes you perfect for this Shift Manager role! We're hiring immediately for this position! Your Day in the Life Lead the restaurant during shift, exemplify guest service for the team, and delight our guests Delegate responsibilities to your team of rock stars and ensure they are exceeding the expectations of each guest Ensure all our tasty noodles and veggies are stocked and stored Become a subject matter expert on each area of the restaurant Maintain cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas Own open, mid or close routines for the next shift Make sure all food meets company, rules and regulations, and is super-delicious What You Bring to the Team Must be at least 18 years old Excellent guest service skills and the ability to communicate efficiently to help keep all team members informed Customer service experience preferred, preferably in a restaurant environment Previous management or leadership experience required Ability to meet physical requirements of the position, including walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling or moving objects up to 55 pounds. Other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment
    $34k-62k yearly est. 15d ago
  • Supervisor

    Noodles & Company 3.8company rating

    Leader Job In Missoula, MT

    About Noodles At Noodles & Company, our mission is to always nourish and inspire every team member, guest and community we serve. We accomplish this by living our values of We Care, We Show Pride, We are Passionate, and We Love Life! We provide opportunities to learn culinary skills working with fresh food and the art of personal connection with our guests. Come join our amazing team, make new friends, develop your career and have fun! About You You're the face of Noodles & Company, and we must admit, you look great. You're known for always smiling, always doing more, and always making guests feel like family. You have a keen eye and contagious work ethic. Motivating and coaching others comes naturally to you, which makes you perfect for this Shift Manager role! We're hiring immediately for this position! Your Day in the Life * Lead the restaurant during shift, exemplify guest service for the team, and delight our guests * Delegate responsibilities to your team of rock stars and ensure they are exceeding the expectations of each guest * Ensure all our tasty noodles and veggies are stocked and stored * Become a subject matter expert on each area of the restaurant * Maintain cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas * Own open, mid or close routines for the next shift * Make sure all food meets company, rules and regulations, and is super-delicious What You Bring to the Team * Must be at least 18 years old * Excellent guest service skills and the ability to communicate efficiently to help keep all team members informed * Customer service experience preferred, preferably in a restaurant environment * Previous management or leadership experience required * Ability to meet physical requirements of the position, including walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling or moving objects up to 55 pounds. Other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment Compensation: Competitive salary
    $20k-26k yearly est. 3d ago
  • Shift Leader

    Taco Bell 4.2company rating

    Leader Job In Missoula, MT

    JOB SCOPE: Maintains Speed of Service (SWS) goals. Resolves guest complaints quickly, while maintaining positive guest relations using L.A.S.T. Makes sound business decisions quickly, always keeping the guest in mind. Maintains a friendly and courteous work environment. Ensures that employees are clean and neat in appearance. Ensures that quality products are delivered to guests. POSITIONS SUPERVISED: Restaurant Team Members JOB QUALIFICATIONS: Certified in all Team Positions/Team Trainer/Inventory Specialist/B.O.H.Leader/F.O.H. Leader Acts as a role model by following appearance and procedural standards at all times. Participates in restaurant goal setting and is committed to achieving team goals. Encourages other team members to maintain performance standards. Provides constructive feedback to the restaurant team. Collaborates with team members to solve problems and make decisions. Resolves conflicts and improves team member performance issues in a constructive manner and according to policies and communicates effectively, has strong interpersonal and conflict resolution skills Strong analytical/decision-making skills Basic personal computer literacy CORE RESPONSIBILITIES: Ensures products are prepared correctly and according to standards. Manages labor, by shift, within acceptable variances and according to labor laws. Manages food costs within acceptable variances. Coordinates opening and closing activities in a timely and safe manner. Oversees proper product preparation, rotation, portioning, cooking and holding times. Assists in executing marketing programs including correct placement and maintenance of POP, suggestive selling, and consumer education. Maintains restaurant sanitation and cleanliness standards and is certified in the food safety program. Maintains crew productivity by proper deployment throughout the shift. Sees that crew members are properly trained. Fulfills the role of Team Trainer. Utilizes Learning Zone and TOG's. Trains new team members on how to do their jobs. With RGM approval and review, completes training certification activities. Assists the restaurant management team in training new Team Members on LZ topics, cross training current Team Members, and new product training. Takes ownership and responsibility to train, coach and follow-up on training progress and is willing to provide help and guidance to others. Responds quickly and appropriately to resolve safety and security issues. Sees that equipment is clean and working correctly, and responds quickly and appropriately when equipment is in need of repair. Compensation: $16.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. WHO WE ARE MTB Management is a fast growing franchisee of 9 Taco Bells in western Montana including Hamilton, Polson, Butte, Helena, Kalispell, Wye and 3 locations in Missoula. MAKING A DIFFERENCE IN OUR COMMUNITY We embody the cultural value we espouse. Team members are incentivized to volunteer and make an impact on their local community. Along with providing substantial paid volunteer time off, individual stores are allotted a percentage of monthly earnings to vote on giving to a charity of their choice. In 2019, we were recognized by the Taco Bell Foundation for the Taco Bell Changemaker Award. Because of our commitment to fundraising for youth education, the Taco Bell Foundation proudly awarded $8M in local grants to organizations in every community where Taco Bell does business. GOLDEN BELL The Golden Bell award is given to the top 100 performing Taco Bell stores and leaders in the country. We are proud to have three of our eight stores accept this award on multiple occasions in recent years. Being a Golden Bell store is measured by outstanding customer satisfaction, exceeding health and safety standards, and elite store financial performance. Continuing to receive this award is a result of living out the values we stand by every day. OUR COMMITMENT TO YOU EMBODY OUR CULTURAL VALUES Our people work less, have more fun, go on more trips and get bigger bonuses than any other restaurant company we have heard of. LEADERSHIP THAT CARES We take your personal and professional growth seriously. Our goal is to help shape your career path for the longterm and give you both the guidance and freedom needed realize your potential. COMMUNITY IMPACT We are an integral part of our local communities and are committed to giving back through donations, community involvement, and delivering radical service and hospitality.
    $16-22 hourly 60d+ ago
  • Shift Leader

    Five Guys Burgers and Fries 4.4company rating

    Leader Job In Missoula, MT

    Five Guys is a family owned and operated franchise restaurant group that focuses on serving high quality burgers and fries in a clean, no frills atmosphere. We choose to spend money on the best crew and highest quality ingredients rather than décor and advertising. Five Guys was established in 1986 in Arlington, VA. In 2003, Five Guys opened its first franchise location and with the help of loyal franchisees, Five Guys has expanded from five to over 800 locations nationwide. ZAGAT Survey, restaurant guide and reviews, said "there are no better burgers“ and Five Guys was recently voted #1 burger in Zagat's 2010 fast food survey. Shift Leader Shift Leaders at Five Guys learn valuable new skills that can help them develop a career for their future. Shift Leaders need to implement all the standard operational procedures of the company and make sure that every customer receives the best customer service possible. Requirements: Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures Coordinates with management for on-the-job training of new associates Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times Transfers supplies and equipment between storage and work areas by hand or use of a hand truck Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind Practices excellent food safety and sanitation practices and complies with HACCP standards Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management Benefits: Free meals Flexible scheduling Tips and weekly secret shopper bonuses Advancement opportunities Fun, fast-paced work environment
    $27k-34k yearly est. 60d+ ago
  • Supervisor

    Freddy's Frozen Custard & Steakburgers 4.2company rating

    Leader Job In Missoula, MT

    Freddy's is looking for Supervisors to assist the General Manager with the day-to-day operations of the restaurant by providing leadership, motivating team members and meeting operational expectations. The position also works to control labor and food costs, build relationships with guests, handle guest issues and serve as a model of hospitality. Full-Time position Get Paid Weekly! Competitive pay based on experience Opportunities for advancement, promote from within culture Meal discounts Required Skills and Experience: One-year experience in guest focused business (retail, restaurant, hospitality, etc.) Willingness to learn new skills Natural leadership skills Must have a self-starting personality with an even disposition Must always maintain a professional appearance and manner Must be able to communicate well with guests and team members Must be willing to “pitch-in” and help co-workers with their job duties and be a team player Ability to use point of sale system
    $25k-30k yearly est. 60d+ ago
Operations Lead
Citizens Alliance Bank Careers
Philipsburg, MT
$94k-125k yearly est.
Job Highlights
  • Philipsburg, MT
  • Senior Level
  • High School Diploma Required
Job Description

Under the direction of the Market Manager/Branch Manager, the Operations Lead is responsible for the leadership and management of the Tellers and Personal Bankers at their respective branch location. The Operations Lead will coach and develop employees while fostering the Bank's Core Values. Through collaboration with the Market Manager/Branch Manager, Senior Management, and President, the Operations Lead will implement new and updated procedures for their respective branch location.

This position will ensure quality service and effective customer support for all internal and external customers. The Operations Lead will accomplish these results through the effective management of their team of tellers and personal bankers. Utilizing a high degree of independence in solving problems and making decisions where only exceptions requires the concurrence of the Market Manager/Branch Manager. This position is also responsible for the administration and efficient daily operations of the branch location, including operations, product sales, customer service, and security and safety in accordance with the Bank's objectives, either directly or through subordinates.

This position will require an understanding of bank operations, products, systems, and lines of business including Core systems, deposit and loan documents, teller processing, and electronic baking platforms.

The level of this position is based on years of service, education and/or equivalent experience, knowledge level and skill set.

Essential Functions:

To perform this job successfully, an individual must be able to perform each Essential Function and Skill satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Mentor, coach, and support the teller line and personal bankers in the areas of scheduling, accuracy, compliance accountability, cross-sell of bank products and delivering superior customer service.
  • Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and related processes.
  • Make decisions and resolve issues related to daily operations of the teller line and personal banking staff, under the direction of the Market Manager/Branch Manager.
  • Provide customer service to customers by opening new accounts, verifying account balances, processing stop payment orders, printing debit cards, resolving digital banking issues, assisting customers with safe deposit boxes, and back-up for teller line as needed.
  • Encourage teamwork, communication, and collaboration, while assisting in the ‘Can Do' spirit of the organization.
  • Assist in hiring, scheduling, training, and monitoring the work of all direct reports.
  • Assist in monitoring and auditing all teller and new account functions ensuring this area remains in compliance with bank policies and procedures as well as regulatory guidelines and applicable laws.
  • Plans, schedules, and coordinates department work activities resolving in the smooth data processing and operational functions.
  • Upholds complete confidentiality of information processed.
  • Handles complaints, arbitrates disputes and resolves grievances where only exceptions require the concurrence of the Branch Manager, Market Manager, and/or SVP-Sr. Operations Manager.
  • Demonstrates a strong commitment to customers and the Bank.
  • Performs job accountabilities with a high level of accuracy and timeliness.
  • Maintain effective communication to increase efficiency, satisfy customers, improve quality, and create solutions.
  • Work with management for effective conflict resolution along with maintaining skills for conflict management.
  • Problem solving and critical thinking skills will be a key part of the Operations Lead role and its responsibilities.
  • Prepares performance evaluations and takes corrective action as necessary to improve the performance of their direct report(s).
  • Provide knowledgeable, efficient, and accurate operational support for the bank's computer and accompanying programs.
  • Maintain good working relationships with customers and employees and promote a positive public image within the community.
  • Assists in administration of various bank programs, employee, and customer events.
  • Review, recommend, and implement new methods or workflows that increase the efficiency and effectiveness of daily operations.
  • Actively cross-sell all other bank services
  • Works to resolve issues and implements plans to address deficiencies resulting from Internal and/or external audit examinations.
  • Obtain and maintain a working knowledge of regulatory requirements as they relate to safety and soundness, compliance, and operations.
  • Assign the workload of the Operations Lead's direct reports, ensuring they are properly trained to perform their duties, evaluate their performance, and recommend any disciplinary action if necessary.
  • Assist the human resources department in staffing the Branch Operations Department which includes interviewing, hiring, promoting, and terminating.
  • Ensure proper coverage and staffing for all direct reports which includes reviewing and approving time off requests and timesheets.
  • All employees are expected to exemplify and follow our core values.
  • Regular attendance and punctuality when reporting to work.
  • Travel for trade and industry schools and seminars as needed.
  • This position may require installation of a Multi-Factor Authentication (MFA) app on an employee's personal mobile device. THE MFA apps are used to authenticate a user's identity to the system for security purposes.
  • Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to BSA/AML, as well as adhere to the Bank's policies and procedures.
  • Perform other duties as assigned and requested.
  • Core Values

    Humility - We are “blue-collar bankers”. We are relatable, down-to-earth people who greet our smallest customer the same way we greet our largest.

    Respectful, Genuine Care for Others - We care about each other, we care about our customers, and we care about our communities.

    Finds A Way - This simply put, is nothing more than attitude. It's a can-do spirit, a desire to help, to contribute, to go above and beyond, and to make a difference.

    Effort - We expect a lot of ourselves and hold ourselves to a high standard. We are not entitled, and we need to earn it from our customers and each other every day.

    Owning-It - Owning-It or Accountability is a big word that can encompass a great many things. For Citizens Alliance Bank, it's about ownership. When an employee says they will do something, they follow through and get it done.

    Education and Experience:

    Required - High School diploma or GED, Etc.

    Required - Continuing Education to maintain job knowledge.

    Preferred - Three to Five years of banking experience.

    Preferred - Three to Five years of customer service experience.

    Preferred - Proficiency in Microsoft Suites

    The employer has the right to revise this position description at any time. The position description is not a contract for employment.

    Citizens Alliance Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status and all other protected classes.

    Learn More About Leader Jobs

    How much does a Leader earn in Missoula, MT?

    The average leader in Missoula, MT earns between $31,000 and $122,000 annually. This compares to the national average leader range of $49,000 to $153,000.

    Average Leader Salary In Missoula, MT

    $62,000

    What are the biggest employers of Leaders in Missoula, MT?

    The biggest employers of Leaders in Missoula, MT are:
    1. Americorps
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