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Leader skills for your resume and career

Updated January 8, 2025

5 min read

Quoted Experts

Jessica Tangen Daniels Ph.D.,

Jessica Tangen Daniels Ph.D.

Below we've compiled a list of the most critical leader skills. We ranked the top skills for leaders based on the percentage of resumes they appeared on. For example, 14.2% of leader resumes contained customer service as a skill. Continue reading to find out what skills a leader needs to be successful in the workplace.

15 leader skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how leaders use customer service:

Maintain professional manner, customer service, and sensitivity to diverse populations while leading students and families through orientation programming.
Plan and deliver corporate-mandated and branch-specific training, including in key areas such as collective bargaining and customer service.

2. Strong Time Management

Here's how leaders use strong time management:

well organized, detail oriented, flexible, focused, strong time management, diligent, reliable

3. Excellent Interpersonal

Here's how leaders use excellent interpersonal:

Experience with training and writing procedures for production personnel, and excellent Interpersonal and Communication skills.
Utilized excellent interpersonal skills with students, parents and co-workers in order to meet program deadlines and goals with efficiency.

4. PET

Here's how leaders use pet:

Promoted to PET representative within the first quarter of 2008 based upon clinical knowledge and performance.
Maintained presence across multiple operating shifts, and occasionally performed rolls for PET lead when designated.

5. Digital Transformation

Here's how leaders use digital transformation:

Work with multiple industries on long and short term projects in the areas of Digital Transformation and Infrastructure and Customer Experience.
Owned end-to-end digital transformation across 20 countries, spanning platform selection and development to change management program facilitation.

6. Work Ethic

Here's how leaders use work ethic:

Directed and supervised participants' work ethic on-site at local non-profits
Encouraged leadership and developed an effective work ethic.

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7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how leaders use sales floor:

Inventory Captain- oversaw backroom and sales floor inventory preparation and execution.
Trained new hires in best practices for the sales floor, company culture and their personal development in the company.

Select Skills To Add To Your Resume

Customer Service

Strong Time Management

Excellent Interpersonal

PET

Digital Transformation

Work Ethic

8. Client Facing

Here's how leaders use client facing:

Played a critical role in improving all client facing reporting for 25 lines of business.

9. Project Management

Here's how leaders use project management:

Project Management: Effective project manager for facilities/construction projects, technology implementation, organizational change, and logistics programs.
Project management in implementations of solutions sold, acting together with technical consultants to delivery projects sold to customers.

10. Basic Math

Here's how leaders use basic math:

Lead a course in basic mathematics and statistics which involved developing lesson plans, classroom management, and submitting weekly reports.
Tutored children in basic math and English.

11. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how leaders use continuous improvement:

Develop, coordinate, and execute continuous improvement activities at all levels and functions of the organization using continuous improvement methodologies.
Created and chaired formal finance/supply chain end-to-end process owner/leader structure to jointly incorporate design considerations for optimization and continuous improvement decision-making.

12. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how leaders use professional development:

Mentored subordinate team members and encouraged them to spend off-duty hours doing productive activities aimed toward self-enrichment and professional development.
Participated in a classroom culture book study to better facilitate meaningful professional development sessions in my area of expertise.

13. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how leaders use business development:

Drive sales and business development initiatives to maximize admissions with final accountability to achieve revenue and admissions targets for the University.
Performed business development/marketing, proposal development (including proposal team manager), establishment of Teaming Agreements, subcontractor management.

14. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how leaders use hr:

Worked closely with HR to ensure progressive discipline procedures were followed and associate improvement was achieved.
Recognized innovator with a proven record of establishing and maintaining industry-leading HR best practices and benchmarks.

15. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how leaders use risk management:

Developed 120-hour, graduate-level, university-accredited Enterprise Risk Management (ERM) training curriculum that was marketed globally to customers.
Provided guidance, direction, and oversight related to clinical management, financial management, risk management, regulatory compliance.

12 Leader Resume Examples

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Dennis Olson Leader Contact Information Indianapolis, IN (440) 555-2119 dolson@example.com Skills • Linear Algebra • Student Learning • Communication • Project Management • Telephone Calls • Community Services • Child Care • Online • Geometry • Literature Employment History Leader 2019 - Present YMCA of Greater Indianapolis Indianapolis, IN • Scheduled lane assignments and breaks for front lanes and guest service team. • Trim and Chassis, Pre-Final, Engine Dress) Performed routine audits and checks on assembly line processes and equipment. • Developed SQL * Loader Program to import the data from source system to Oracle Custom table. • Led groups of 80-160 first-year students throughout the Orientation program. Tutor 2015 - 2019 Franklin F. Moore Library New Brunswick, NJ • Tutored students in chemistry classes in one-on-one and small group sessions Assisted with assignment completion and concept understanding • Tutored high school students in various subject areas including: chemistry, biology, math, and language arts. • Helped students in various Chemistry classes to understand the content and their homework. Office Assistant 2012 - 2015 Franklin F. Moore Library New Brunswick, NJ • Research and troubleshoot audit and computer system problems. • Create supply orders and deliver supplies as needed for the Document Control Department. • Managed all shelter office operations; cross-trained shelter agents and adoption counselors in office administration and animal intake procedures. • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. • Maintained confidential patient records accurately and electronically. Teacher Aide 2009 - 2012 KinderCare New Brunswick, NJ • Supervised 11 staff in the education component area: professional development, curriculum implementation and classroom management as a curriculum specialist. • Implemented classroom management routines and procedures. • Provided child care assistance to children enrolled in Daycare. Education Some College Courses Criminal Justice 2009 - 2009 Rutgers, The State University of New Jersey New Brunswick, NJ


Philip Jenkins Leader Contact Info Indianapolis, IN (820) 555-4718 pjenkins@example.com Skills Background ChecksTaking MessagesWriting ProcessKronosHomework AssignmentsTopicsPolitical ScienceNew MembersFund RaisingTutorial Sessions Employment History Leader 2020 - Present YMCA of Greater Indianapolis Indianapolis, IN • Set up machinery, operating computer control panel to program end-product specifications. • Receive and respond to customer complaints. • Ensured that great guest service was being provided at all times by every member of the team. • Manage sales floor associates to ensure outstanding customer service was being delivered. Tutor 2018 - 2020 Avid Technology Indianapolis, IN • Led tutorial groups designed to promote effective study habits and academic success for underprivileged 8th grade students • Provide academic support to students leading subject-specified study groups and acting as a role model for AVID students. • Tutored student's subjects ranging from chemistry to English Served as a role model and mentor to students • Tutored groups of six students in class on different subjects. Administrative Assistant 2016 - 2018 Fastenal Indianapolis, IN • Create PowerPoint presentations for executives, run errands, and carry out expense reports. • Maintain retail floor inventory and cleanliness and assist customers with their retail purchases • Provided excellent customer service to teens, assess teen's problems and help them feel comfortable. Sales Assistant 2006 - 2016 Fastenal Indianapolis, IN • Understand the need and wants of new customers and recommend products and services. • Created purchasing orders and sales quotes through communication with vendors. • Assisted with sales and customer service. • Shared product knowledge with customers while making personal recommendations. Education High School Diploma 2006 - 2006


Hannah Harper Leader Orlando, FL hharper@example.com (820) 555-0467 Experience Leader 2018 - Present Red LobsterOrlando, FL • Trained and supervised up to 6 staff members daily. • Coordinated raw materials and intermediate product movements using SAP system inventory management. • Train new employees on the policies and procedures of stand. • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Research Assistant 2017 - 2018 Red LobsterOrlando, FL • Work alongside Ph.D. students and CSU professors performing body measurements, blood glucose tests, and data analysis. • Carried out laboratory techniques to collect, isolate and amplify fungal pathogen DNA. Assistant 2010 - 2017 Red LobsterOrlando, FL • Worked the front desk of the Hotel providing excellent customer service including Cash handling. • Handled condo finances, insurance company credentialing for doctor, prepared financial statements for accountant. Student Worker 2008 - 2009 University of South FloridaTampa, FL • Performed office task for advisors such as filing, cleaning, event setup, and using Microsoft Word and Excel. • Typed letters through our Microsoft windows system to send out to the patients and insurance companies. Skills Literature Reviews Research Projects Scheduling Appointments Heavy Equipment Computer Lab Lab Equipment Service Unit Taking Messages Immunofluorescence Telephone Calls Education Master's Degree Biology 2009 - 2010 University of South FloridaTampa, FL Bachelor's Degree Environmental Science 2005 - 2008 University of South FloridaTampa, FL


Brian Reyes Leader Employment History Leader 2012 - Present Duke EnergyCharlotte, NC • Provide training in Lean Six Sigma theory, applications, and tools to all levels of the organization. • Peer tutored as a workshop leader in order to help students understand chemistry through problem based learning. • Develop, maintain, and implement duty specific safety procedures and practices. Teacher Assistant 2008 - 2012 Charlotte-Mecklenburg MiddleCharlotte, NC • Conducted home visits with families to promote and encourage positive communication between parent and teacher through out the year.. • Worked in whole group settings, small groups, and one-on-one with students ages 13 to 17. • Substitute teacher for special education alternative school classrooms. • Developed projects to fulfill the mathematics requirements for the IB program. Secretary 2007 - 2008 SchnucksBloomington, IL • Received customer orders in person and via telephone. • Created and edited PowerPoint presentations. • Provided administrative support for the Director of Benefits & Compensation along with staff of 30 including travel arrangements & conferences. • Converted disks from computer languages to Wang for use by secretaries and word processing personnel. • Box 327, Dubai, United Arab Emirates Supported the General Manager and District Managers with administrative tasks. Office Clerk 1997 - 2007 State FarmBloomington, IL • Provided/created reports and presentations; special projects as requested and other administrative tasks as needed. • Participated during catastrophic weather events (CAT) in other states to provide exceptional customer service. • Handle in-coming telephone calls from policy holders and claimants reporting accidents, and completed initial reports. • Collaborated with the operations team to enhance sales effectiveness for new accounts. Education Associate's Degree Education 1995 - 1997 Southern Illinois University CarbondaleCarbondale, IL Contact Information Charlotte, NC (810) 555-6527 breyes@example.com Skills Medical Records Attendance Reports Travel Arrangements Payroll CPR HR Corporate Documents Parent-Teacher Conferences Small Groups Computer System


Dennis Edwards Leader Erie, PA (710) 555-1437 dedwards@example.com Skills Procedures HR SQL Literature Reviews Menu Items Journal Articles Confidential Information Student Research Analyze Data Research Institute Employment History Leader 2018 - Present General ElectricErie, PA • Expanded inside sales activity 40%, helping increase market share. • Coordinate material quantity limit level information for Marketing Communication Managers. • Develop strategy and deploy Lean Six Sigma tools & tactics. • Conduct customer prospecting for sales team and coordinate communication of customer related issues to Sales Manager and Sales Director. • Trained in GE Six Sigma Methodology of Process Improvement. • Full scale operational hardware simulation testing, test plan development and execution of test scenarios. Research Assistant 2017 - 2018 University of California PressDavis, CA • Performed chemical synthesis on radiopharmaceutical oriented research projects. • Assisted in the Neuromuscular Control and Robotics Laboratory Calibrated lab equipment with the aid of Simulink Assembled components of research devices • Analyzed data and model building for weekly graduate statistical seminar using SAS, JMP, R and Excel. Assistant 2015 - 2017 WalmartHouston, TX • Maintained integrity of Security Office information, proficient in CampSec database, BANNER, Microsoft Outlook, and Internet. • Managed field technicians and customer service orders. Student Worker 2013 - 2015 The University of AkronAkron, OH • Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Reconciled customer payment histories by providing internal and external customer service. • Edit papers, file documents, and assist with administrative tasks • Greet and welcome any guests or students Answer phones and direct communication Perform general administration tasks for professors Education Bachelor's Degree Accounting 2010 - 2013 Western Washington UniversityBellingham, WA


Sandra James Leader Atlanta, GA (400) 555-2739 sjames@example.com Experience: Leader Grady Memorial Hospital Atlanta, GA 2020 - Present • Modified treatment plans to comply with changes in client status. • Deliver Detailed Reports for the Analysis of Internal Test Procedures, Processes, and Activities. • Trained sales team to help them in supporting community sales goals. • Answer inbound healthcare contact center calls and route appropriately to clinical staff. • Booked and confirmed facility reservations. Research Assistant Kennesaw State University Atlanta, GA 2019 - 2020 • Executed HPLC and GC analyses of liposomal, anti-viral drug formulations in a GMP research and development setting. • Worked on several biomedical research methods involving theoretical explanation and tutoring on various cancer research projects • Present statistical results and scientific findings using PowerPoint. • Consulted with internal and external customers to identify and clarify research objectives. • Assisted in Dr. Susan Buckelew's research which focused on evaluating grades, attributional styles, study behaviors, and insomnia. Assistant Georgia Department of Economic Development Atlanta, GA 2018 - 2019 • Schedule and coordinate emergency surgical procedures with operating room staff and surgeons Facilitate and direct Code Blue events in the hospital • Acted as supervisor and office manager when Personal Care Coordinator was unavailable. • Developed facilitator s guidebook, and communication plan for HR job aids. • Follow stringent company procedures for handling high dollar amount personal check and cash deposits. Student Worker Herzing University Atlanta, GA 2015 - 2017 • Provide customer service during meal delivery and provide assistance needed. • Provide customer services for various maintenance and other request. Skills • Taking Messages • Public Facilities • Communication • JAN • Role Model • Procedures • WPM • Student Research • Office Supplies • Student Volunteers Education: Master's Degree Georgia State University Atlanta, GA 2017 - 2018 • Major: Management Bachelor's Degree Georgia State University Atlanta, GA 2012 - 2015 • Major: Marketing


Emma Morgan Leader Fort Worth, TX (350) 555-6218 emorgan@example.com Experience: 2019 - Present Leader / Bank of America / Fort Worth, TX • Ensured that the branch's operations were in compliance with all established procedures and regulations. • Received 100 percent on all project management reviews from process review team. • Direct communication with banking centers, internal/external Attorneys, Federal and State agencies. • Interviewed, hired and trained new quality customer service representatives. 2015 - 2019 Office Assistant / Kelly Services / San Bernardino, CA • Optimized warehouse production through proactive communication. • Created spread sheets which consisted of: agendas, and scheduling appointments. • Maintained confidential documents and requested missing information to be completed by processors. • Reconciled and encoded bank checks and statements and entered data into the computer system. • Record all transactions using Quickbooks. 2013 - 2015 Customer Service Representative / Kelly Services / San Bernardino, CA • Underwrite auto loan applications in queue when not assisting customers. • Open communication with customer's and ability to gain trust while utilizing resources. • Updated/Corrected purchase orders if there were any issues that arose through the entry process. • Diagnosed and resolved technical hardware and software issues involving internet connectivity and email. • Provided information and counsel to taxpayers in regards to their adjusted gross income and e filing pin. 2012 - 2013 Overnight Stocker / Walmart / San Bernardino, CA • Stocked Shelves Assisted with customer service • Stocked frozen food & general merchandise! • Stock shelves, end-caps, unload trucks • Stocked store shelves with packages. Skills: Role Model, Sales Floor, Health Care, POS, Customer Service, Data Entry, Stock Deliveries, Lesson Plans, Word Processing, Sales Goals Education: 2012 - 2012 Some College Courses Computer Science / California State University - San Bernardino / San Bernardino, CA


Joshua Hudson Leader Kansas City, KS \| (780) 555-7080 \| jhudson@example.com Work Experience Leader, General Motors - Kansas City, KS 2015 - Present Maintained plant policies and procedures to QS and ISO standards. Schedule and make recommendations for production activities and needs, oversee daily operations to ensure safety, quality and project timeliness. Office Assistant, H&R Block - Kansas City, MO 2014 - 2015 Call customers in the event that communication is required. Maintain the cleanness of the conference room. Supported the Recruiting Department with document assembly, email communication and data entry of confidential candidate profiles. Worked in all aspects of office administration, payroll, general office work, and documentation of sales. Customer Service Representative, Walmart - Jacksonville, FL 2013 - 2014 Cashier Accomplishments Moved up from cashier to customer service desk in 5 months. Educate customers regarding company policies and procedures Processed returns and exchanges regularly Processed sales and services if required Developed effective relationships with all call center departments through clear communication. Organized and changed sales floor display weekly. Overnight Stocker, Walmart - Jacksonville, FL 2012 - 2013 Stock merchandise onto store shelves Used manual pallet jack to move merchandise Provide excellent customer service Zone merchandise Stock team members and customer service. General sales floor customer service. Use pallet jack to bring inventory form the backroom. Skills Payroll, Word Processing, Store Shelves, Data Entry, Storage Areas, Front End, Recreational Activities, New Merchandise, Customer Interaction, Private Individuals Education High School Diploma 2012 - 2012


Sara Harrison Leader Chicago, IL (740) 555-4026 sharrison@example.com Experience Leader, Boys & Girls Clubs of America, Chicago, IL 2019 - Present • Delivered legendary customer service by acting with a customer comes first attitude. • Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. • Provided exceptional customer service to more than 7,500 valued customers • Established a loyal customer base through customer service training. • Develop, maintain, and implement duty specific safety procedures and practices. Office Assistant, ManpowerGroup, Milwaukee, WI 2018 - 2019 • Direct employees, guests and general public to the right staff member. • Used Microsoft PowerPoint and Microsoft Word extensively to create presentation materials, graphics and correspondence. • Maintained and updated providers database. • Filed information on donor families, input donor information into Excel database. • Completed audits, advised management of potential problems, assisted in implementing new techniques and procedures that enhance efficiency Warehouse Worker, Integrity Staffing Solutions, Phoenix, AZ 2017 - 2018 • Pick customer orders on all levels of a multi-level mezzanine. • Pick customer orders in a timely manner to be able to make rate. • Scanned various products with rf scanner Placed items in cart Picked orders Shipped orders • Pull of daily customer orders & replenishment stocking. Overnight Stocker, Walmart, San Antonio, TX 2016 - 2017 • unload store freight and stock merchandise onto shelves and sales floor • Maintain a safe work area Manage freight deliveries Unload freightOrganize work area Provide basic maintenance to receiving equipmentStock freight • Stock shelves in a timely manner. • Received above average ratings and raises proving outstanding customer service and teamwork. Skills • Logistics • Communication • Procedures • Appropriate Tags • Direct Supervision • Physical Inventory • Sales Floor • Store Shelves • Night Stock • Mathematics Education 2016 - 2016 High School Diploma


Vincent Mason Leader Newtown, PA \| (800) 555-9573 \| vmason@example.com Employment History: AmeriHealth Caritas Pennsylvania - Newtown, PA 2019 - Present Leader • Lead site safety team functions, meetings, and monthly building inspections. • Used Sharepoint 2010 for maintain web sites for proof of concept demonstrations for several clients. • Assisted supervisor with training and supervising production personnel to meet established process and quality standard. • Provide resource management to the project management office and ensure the right resources were assigned to project. The Little Gym - Newtown, PA 2014 - 2019 Instructor • Prepare hour-long lesson plans (three times a week) for a 13 year-old beginner, based on strengths and weaknesses. • Teach an hour of Zumba for about 50 - 60 members of the gym. • Teach Chemistry courses and conduct research • Devised weekly lessons that addressed past, present, future policies and procedures, and perspectives in business. CNA Financial - Chicago, IL 2011 - 2014 Certified Nursing Assistant • Provide high-quality patient care as an in-demand per-diem CNA within a nursing home setting. • Measure and report vital signs: temperature, pulse, respirations and blood pressure. • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. • Distributed medications to residents under direct supervision of an RN. KinderCare - Indianapolis, IN 2009 - 2011 Toddler Assistant Teacher • Organized lesson plans, centers, and daily activities for a classroom of 4 year old students. • Earned Child Care Professional I & II Certificates. Skills: CNA, Child Care, Direct Supervision, Mathematics, Group Meetings, Social Development, Fluid Intake, Student Learning, Procedures, Small Groups Education: High School Diploma 2009 - 2009


Noah Walker Leader phone(430) 555-6888 addressColorado Springs, CO emailnwalker@example.com Experience 2020 - Present Leader Young Life · Colorado Springs, CO • Ensured safety for campers, including expert knowledge of all emergency procedures associated with camp program. • Serve as spiritual mentor and role model. 2017 - 2020 Tutor Midland College · Columbia, SC • Tutored college students two nights per week in the Barnard College Chemistry help room • Tutor mathematics: Geometry and Introduction to Spanish to elementary students. • Gained a great deal of experience in professional communication in an effort to better educate students. 2015 - 2017 Administrative Assistant Kelly Services · Columbia, SC • Updated exam results using CTB / McGraw Hill database system Created updated reports for approval Exported shipment reports from database • Handled all payroll, HR and safety training onsite. • Performed a variety of administrative tasks. • Entered document information into bank account database. 2006 - 2015 Sales Assistant AT&T · Atlanta, GA • Worked on the floor of retail sales location for att for the number 1 authorized retailer in the country for att. • Processeed through POS, adjustments, sales, contracts and prepared back deposits and balanced POS drawer. • Helped sales team meet and exceed individual and team sales goals. • Produced new revenue for the company by gaining new accounts as well as upgrading existing customers. • Exceeded monthly sales quotas for IP Flex, internet connectivity, VoIP, and AT&T Suite of Management Services. • Promoted to Sales Support Rep in 2001. Skills • Different Subjects • New Customers • ESL • Powerpoint • Communication • Kindergarten • Product Demonstrations • Facility • Direct Reports • Database Education 2006 - 2006 High School Diploma


Kelly Mason Leader phone:(660) 555-4463 email:kmason@example.com address:Framingham, MA Employment History Leader 2017 - Present EMC Mechanical Services · Framingham, MA • Implemented Alert Service using REST/JSON interfaced with clients and other domain servers distributed in cloud. • Provided supervision of facilities, process utilities and related equipment; developed and implemented policies and procedures. Office Assistant 2009 - 2017 Staples · Framingham, MA • Organize and conduct student registrations for required examinations Resolve student questions and problems Answer phones, filing and faxing • Provided excellent consistent customer service to business clients and general public. • Stock and maintain inventory on sales floor. • Maintained quality patient care while advancing my career to RN. Warehouse Worker 2008 - 2009 United Parcel Service · Indianapolis, IN • Operate forklifts to pick, replenish, shuttle and load orders. • Load trailers with varying merchandise and mail Operated forklift and pallet jack • Started loading delivery trucks and worked my way up to unloading the tractor trailers. • Selected merchandise to fill customer orders, packed the orders for shipping, audited packages for proper packing and contents. Overnight Stocker 2007 - 2008 Meijer · Indianapolis, IN • Lead, Shipment Process, Stock/Merchandise Placement, Customer Service, Goal Achievement • Stock shelves with inventory, make sure aisles are in order, respond to customer needs Skills Procedures Warehouse Environment Customer Service HR Inbound Trucks Osha Sales Goals Facility Safety Rules Appropriate Activities Education High School Diploma 2007 - 2007

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What skills help Leaders find jobs?

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What skills stand out on Leader resumes?

Jessica Tangen Daniels Ph.D.

Associate Provost - Innovation and Partnerships, Program Director/Professor, Ed.D. Leadership in Higher Education, Bethel University

The skills that "stand out" on an educational leader's resume are those that synergize into a coherent story. So not necessarily the skills that are self-identified and listed under a "skills" heading, but those that are evidenced through outcomes achieved appointments/promotions, or other demonstrated successes. For example, in an educational institution, being elected to a chair or moderator position within a senate structure might indicate characteristics of diplomacy, advocacy, collaboration, and wisdom. The resume reader can imagine how those attributes might translate to a new employment space, with much more confidence than if those same characteristics were merely listed as skills. So first, on a resume, prioritize representing your skills through a story, experience, and evidence (rather than self-described adjectives) in a way that reflects your unique narrative.

Now, regarding the specific skills. Some of the skills desired in an educational leader change, based on the institutional context, the previous leader, unique internal or external challenges, etc. However, I would suggest two interminable and foundational skills that will always stand out on a resume and differentiate the applicant: working hard and working with others. Employers want to hire a hard worker, determined, responsible, trustworthy, and strong work ethic. And employers want to hire someone who others want to work with, someone who is collaborative, thoughtful, or in Ingnation or Jesuit language, someone who is for and with others.

Those two skills form a foundation for professional success.

What soft skills should all Leaders possess?

Jessica Tangen Daniels Ph.D.

Associate Provost - Innovation and Partnerships, Program Director/Professor, Ed.D. Leadership in Higher Education, Bethel University

With the rapid rate of change, accelerating information turnover, and boundless access to knowledge, certain new soft skills may now be prioritized in our current society. So we all have to be learners, seeking new information, anticipating that we will need to change our mind, and striving for a disposition of curiosity. The specific skill of asking good questions cannot be underestimated.

Employers may be seeking skills like imaginative bridging, humbly and curiously connecting dots. Or the skills of facilitation and curation, with so many different perspectives and lived experiences, and an overabundance of information, an educational leader, must manage people, perspectives, and content like never before.

Employers are looking for skills that relate to not only the day-to-day tactical aspects of educational leadership but also imaginative problem-solving for a thriving future.

What hard/technical skills are most important for Leaders?

Jessica Tangen Daniels Ph.D.

Associate Provost - Innovation and Partnerships, Program Director/Professor, Ed.D. Leadership in Higher Education, Bethel University

Many hard/technical skills are incredibly context-specific, so importance varies by role and/or industry. But for educational leaders, generally applicable skills might be related to teaching and learning constructs, finance and budgeting, and basic legal issues awareness. Perhaps familiarity with specific content management systems or learning management systems, but again, this use varies by institution.

Do you want to know more?

List of leader skills to add to your resume

The most important skills for a leader resume and required skills for a leader to have include:

Customer Service
Strong Time Management
Excellent Interpersonal
PET
Digital Transformation
Work Ethic
Sales Floor
Client Facing
Project Management
Basic Math
Continuous Improvement
Professional Development
Business Development
HR
Risk Management

Process Improvement
Logistics
PowerPoint
Conflict Resolution
Role Model
Direct Reports
Sigma
Net Promoter Score
CPR
Public Speaking
Twitter
Mathematics
Amazon Web Services
Chemistry
Kaizen

R
Lead Management
Community Services
Facebook
Excellent Guest
Media Management
Community Events
Gross Sales
KPI
Pricing Strategy
B Testing
Fine Arts
Manage Cross

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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