Lead Teller resume examples for 2025
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Lead Teller Resume
Work Experience Lead Teller, TCF Financial - Chicago, IL 2020 Open and closed various bank products; Answer incoming calls pertaining to customer complaints, policy and procedures. Supervised and coordinated activities of employees engaged in receiving and paying out money and keeping records of financial transactions. Informed customers about various bank products. Meet daily sales goals and assist clients. Support the Branch Manager and Tellers to ensure that all customer financial transactions were being completed accurately and efficiently. Senior Teller, TCF Financial - Chicago, IL 2019 - 2020 promote bank products balance cash drawer at end of the day Balanced and filled onsite ATM, branch cash management, including cash ordering to cover outgoing cash orders by businesses. Maintained knowledge of bank products and financial services in order to provide excellent service with the customers. Operations Specialist, United Parcel Service - Indianapolis, IN 2013 - 2019 Created presentations in PowerPoint, edited video footage, & prepared agendas. Maintain accurate records of said loads and input data into computer system to ensure real time delivery information for customers. Prepare and manage safety procedures in accordance with UPS, OSHA, and DOT guidelines. Operated company vehicles and equipment according to established safety procedures and policies. Developed complex stored procedures and worked actively on fine tuning stored procedures to increase application performance and user experience. Operations Clerk, United Parcel Service - Indianapolis, IN 2009 - 2013 Maintain accurate records of said loads and input data into computer system to ensure real time delivery information for customers. Obtain movement copy bills and key in freight descriptions in computer system. Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates. Balance cash drawer to POS system. Skills Education High School Diploma 2009 - 2009 |
Senior Teller Resume
Skills New Servers CNA Appropriate Number Seat Guests Fast Service Routine Care CMA Greeting Customers Positive Attitude Consumer Inquiries Employment History Senior Teller 2020 Bank of AmericaAtlanta, GA • Handled financial transactions while promoting bank products and services. • Perform necessary paperwork involved in various banking and other financial transactions. • Selected by management to train and mentor five new tellers - all continue to work and excel in their positions. • Provided excellent customer service and maintained customer satisfaction by attending to various transactions while also promoting bank products and services. Service Representative 2018 - 2020 Sitel OperatingMemphis, TN • Recorded details of customer interactions, inquiries, complaints and comments. • Performed complicated or unique transactions requiring in-depth product knowledge for bank customers. Certified Nursing Assistant 2013 - 2018 WestburyHouston, TX • Chart as prescribed and work with nursing staff to maintain effective communication • Messured food and liquid intake and out put reporting changes to the nurse. Hostess Cashier 2008 - 2013 WalmartHouston, TX • Prepare deli products by cutting, slicing and cubing them according to provided instructions. • Sanitized kitchen supplies and thoroughly cleaned deli equipment. • Assist customers with complaints, shopping and as needed Customer service returns as well cash office experience • Maintained solid product knowledge in order to assist customers in locating specific items. Education High School Diploma 2008 - 2008 |
Teller Supervisor Resume
Timothy Peters Teller Supervisor Employment History: JPMorgan Chase - New York, NY 2011 Teller Supervisor • Selected to train new Tellers in customer service standards, product knowledge and transaction processing. • Processed loan payments, saving bonds, activate atm / debit cards. • Assisted customers with banking issues Increased knowledge of bank products and services through independent research SunTrust Banks - Atlanta, GA 2007 - 2011 Bank Teller • Record all transactions promptly, accurately and in compliance with bank procedures as well as federal laws regarding privacy. • Participated in the selection and hiring process of bank tellers. • Assisted customers with account inquiries such as transaction history and account balance in a courteous and professional manner. Front Desk - Atlanta, GA 2006 - 2007 Receptionist • Answer phones: taking messages, answering any questions clients may have, making appointments. • Follow all HIPAA compliance Security Rules * Call all insurance companies to check benefits, co-pays and deductible status when needed. • Managed documentation concerning CADIVI, direct negotiation with suppliers, procedures for the import of products. • Managed the Ice cream - putting together the customer orders as well as maintaining stocking the shelves. • Prepare accounting sheets and bank deposits for accounting department. J. C. Penney - New York, NY 1996 - 2006 Nail Technician • Set appointments, answered calls Sold retail products • Provide beautification services such as chemical services , Hair extensions, cutting & color, Hair treatments. • Perform a broad range of beauty services, from cutting hair to performing scalp treatments. • Create the perfect cut and style to suit any length and hair type and color placement and any other chemical services. Skills: Front Desk Area, Bank Products, Foreign Currency, New Tellers, Financial Needs, Communication, Customer Deposits, Office Personnel, Audit Compliance, Financial Institutions Education: Strayer University - Washington, DC 1995 - 1996 Certificate Business |
How to write a lead teller resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in lead teller-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These tips will help you demonstrate why you are the perfect fit for the lead teller position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a lead teller resume:
- Customer Service
- Financial Transactions
- Cash Handling
- Customer Interaction
- Product Knowledge
- Security Procedures
- Branch Management
- Good Communication
- Excellent Client
- Bank Products
- Loan Payments
- ATM
- Bank Policies
- Taking Care
- Audit Procedures
- Cross-Sell
- Loss Control
- Audit Standards
- Financial Services
- Bank Secrecy Act
- Audit Operations
- Bank Services
- Commercial Banking
- Cash Drawers
- Customer Relationships
- Quality Customer Service
- Foreign Currency
- Customer Issues
- Regulatory Issues
- Customer Accounts
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the lead teller.
How to write lead teller experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are great bullet points from lead teller resumes:
Work History Example #1
Lead Teller
Bank of America
- Tabulated individual daily settlements for teller cash, transactions, cash -vault settlements, TCD settlements, and ATM settlements.
- Demonstrated proficiency in written and oral communication with customers and staff.
- Maintained office operations by receiving and distributing communications, maintaining supplies and equipment, and retrieving and delivering items.
- Balanced cash drawers, vault and ATM, ensured the operational excellence in the banking center.
- Created a motivational atmosphere that encouraged the tellers to work more efficiently.
Work History Example #2
Lead Teller
Regions Financial
- Provided high-quality service while cross-selling products.
- Processed demand deposit account transactions, assisted head teller, ATM teller, vault teller, and handled daily reports.
- Prepared monthly teller proficiency/cross-sell reports and employee work schedules.
- Offered financial products and services to customers via customer education and cross-sell referrals.
- Maintained vault controls, balanced ATM, distributed daily cash to Tellers, and ordered and sold cash as needed.
Work History Example #3
Vault Teller
Regions Financial
- Maintained vault controls, balanced ATM, distributed daily cash to Tellers, and ordered and sold cash as needed.
- Processed demand deposit account transactions, assisted head teller, ATM teller, vault teller, and handled daily reports.
- Audit/Balanced ATM while assessing all claims and outages.
- Developed and expanded relationships with customers by cross-selling additional products and services.
- Processed timely and accurate month-end financial reports Managed Staff Annual compliance training (CTR, BSA, AML).
Work History Example #4
Teller
Armed Forces Bank
- Expanded banking industry knowledge by working as a Retail Banking Representative as well as an ATM Coordinator.
- Audited, replenished and processed daily procedures for both ATM and Teller Currency Dispenser
- Balanced ATM weekly and followed all safety and security protocols and processes.
- Uncovered cross-selling opportunities and introduced customers to appropriate personnel to fulfill their financial needs.
- Maintained the lanes, ATM, night drop.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2009 - 2009
Highlight your lead teller certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your lead teller resume:
- Certified Management Accountant (CMA)
- Certified Bank Teller (CBT)
- Certified Bank Auditor (CBA)
- International Accredited Business Accountant (IABA)
- Certified Medical Office Manager (CMOM)
- Nationally Certified Medical Office Assistant (NCMOA)
- Certified Information Technology Professional (CITP)