Kimpton Hotels & Restaurants Jobs In San Diego, CA

- 429 Jobs
  • Room Attendant

    Pineapple Hospitality 4.2company rating

    San Diego, CA Job

    , text SP3930 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: ROOM ATTENDANT Around here, we re fanatical about our environment and our Room Attendants play a big part in that. Our Room Attendants are responsible for ensuring that guest rooms, corridors and guest related areas are crazy clean and kept up to impeccable Staypineapple standards. They also maintain the cleanliness of service areas, linen closets and employee areas. What to expect: Here are a few things that will make your days full and rewarding: Cleaning public areas and assigned rooms within allotted time according to hotel standards including changing beds, dusting furniture, replenishing towels and guest supplies, cleaning bathrooms, vacuuming and mopping. Ensuring that corridors are free of all debris, room service trays, etc. Ensuring that housekeeping storage rooms and housekeeping closets are secure, neat and clean. Preventing loss and damage to hotel supplies, property and the guests property by ensuring that guest rooms and carts are secure. Your experience and qualifications: One month of related experience preferred. Ability to contribute to a collaborative and diverse team dynamic. Proficient at fulfilling requests in a thorough and timely manner. Ability to learn quickly and take direction. Ability to contribute to a collaborative and diverse team dynamic. Ability to work calmly and effectively under pressure. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $19.31 per hour Status: Full Time
    $19.3 hourly 23d ago
  • Dishwasher - Hilton La Jolla Torrey Pines

    Hilton Worldwide 4.5company rating

    San Diego, CA Job

    The Hilton La Jolla Torrey Pines is searching for a Dishwasher to join their team full-time! A flexible schedule is required. You must be available to work nights, weekends, and holidays. As a full-time Hilton employee, you will be eligible for rewarding benefits i.e., competitive pay, multiple insurance coverage options, 401k, paid time off, free parking, team member and family travel discounts, daily pay option and more! A Utility Steward is responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: * Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils * Scrub pots and pans * Burnish, de-tarnish and polish silver * Stock and maintain supplies and equipment * Perform cleaning duties including, but not limited to, mopping and removing trash * Transport and store clean service ware * Train other stewards, as needed * Prepare and place clean service ware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The hourly rate is $18.00/hour plus tips and is based on applicable and specialized experience and location.
    $18 hourly 47d ago
  • Front Office Supervisor - Hilton La Jolla Torrey Pines

    Hilton Worldwide 4.5company rating

    San Diego, CA Job

    Hilton La Jolla Torrey Pines is searching for a Front Office Supervisor to join the team. The coastal retreat with breathtaking views is situated along the beautiful Torrey Pines Golf Course overlooking the sunny shores of La Jolla. The property boasts almost 40,000 square feet of event space, 2 food and beverage offerings, and 394 guest rooms. Our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends my use. In addition, the property offers free meal while on shift, free parking, and uniforms. * Classification: Full Time * Shifts: Full Availability, must be able to work mornings, evenings, weekends and holidays * The hourly rate: $22.25 to $22.25 The ideal candidate for this role should have: * A minimum of one year of supervisory experience * At least two years of experience in a hotel front desk role * Proficiency in On-Q * Availability to work mornings, evenings, weekends, and holidays What will I be doing? The Front Office Supervisor is responsible for assigning work, training our Guest Service Agents and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. * Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability. * Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner. * Support and assist team members in handling guest inquiries and requests and in resolving guest complaints. * Schedule, assign daily work, lead pre-shift meetings, inform and train team members. * Monitor, observe and assist in evaluating team member performance. * Monitor lobby traffic and adjust staffing accordingly. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-VS1
    $22.3-22.3 hourly 28d ago
  • Hotel General Manager- San Diego

    Sage Hospitality 3.9company rating

    San Diego, CA Job

    Why us? As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Overall management responsibility for the operation of the hotel including profitability, guest service, product quality, and overall cleanliness and maintenance of the hotel property. Operation of the hotel will be within the framework of approved 1) annual budget, 2) annual marketing plan, 3) annual capital expenditure plan, 4) annual wage plan, and always within the framework of all Company policies and procedures. Responsibilities Executive Committee Lead the Executive Committee utilizing a participative style: be readily available and effectively communicate with each member, coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions. Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property. Operating Budget Development of annual operating budget which will serve as an operating plan and define required levels of achievement. Assure achievement of annual budget in revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices. Departmental Objectives Set written priorities and key objectives for each department head quarterly including action plan and completion date. Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives. Forecasting Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to department heads. P & L Statement Critique Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to assure that monies are wisely expended. Staff Relations Develop a high level of esprit de corps and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Be visible and available to all hourly personnel in accordance with the Company's open door policy. Attend monthly department employee meetings whenever possible. Staff Evaluation Conduct performance appraisal and personal development plans for management staff. Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures. Staff Hiring Assure level of experience, knowledge and ability to meet job requirements of all hotel management. Cost Controls Review controls and assure adherence at all times in order to protect the hotel's property/assets. Wage and Salary Administration Review all wage and salary increases assuring compliance with wage scales and compensation philosophies as outlined in the Company's management manuals. Future Business Quarterly review of future bookings of room nights and banquet sales, early identification of weak periods, implementing yield management practices. Pricing Quarterly review of pricing including review of cost increases and competitive pricing in room rates, restaurant, lounge and banquet areas. Assure recommendation and implementation of price increases on a timely basis. Inspection Regular personal inspection of guest rooms, public areas, back of house, banquet function set-ups. Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments. Guest service through leadership and example, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees. Establish and implement guest service standards for all departments, periodically review, identify problems and corrective actions. Property Maintenance Assure that an on-going program is followed in regular repair and upkeep of the facility, landscape and equipment by developing and implementing a preventive maintenance program. Marketing Plan Development of annual sales and marketing plan. Monitor implementation of marketing plan action steps. Sales Management Regular review of sales solicitation activities, room nights productivity and group room rates sold by the sales department. Regularly review individual productivity taking corrective action and guiding as needed. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone. Food and Beverage Promotion Monitor the success of F&B promotion programs. Take corrective actions as required. Monitor sales levels in order to take steps to reverse negative sales trends. Credit Maintain credit policies at Front Office, Sales and Catering. Attend credit meetings and assist in developing action plans, supervise collections of major accounts, review of aging reports and approval of write-offs. Front Office Management Regular review of Front Office results in order to maximize room revenue. Identify problem areas and initiate solutions. Community Relations Represent the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs. Policies and Procedures Assure that all Company policies and procedures are fully implemented throughout the hotel. Qualifications Education/Formal Training A four-year college degree or equivalent education/experience Experience Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel, previous experience as Department Head at same facility. Knowledge/Skills Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches. Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction. Requires highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guests and/or corporate clients. Must have excellent speech and written skills in order to communicate with managers, guests and employees. Must have excellent literacy skills necessary for reports, policies and procedures. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have vision ability in order to visually inspect hotel. Must have mobility to walk through the front and the back of the hotel. Climbing approximately 20-30 steps 10% of the week. Physically able to regularly inspect all areas of interior and exterior of facility. Environment General office and hotel environment Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $140,000.00 - USD $160,000.00 /Yr.
    $140k-160k yearly 11d ago
  • Events Manager

    Marriott International 4.6company rating

    San Diego, CA Job

    Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. The salary range for this position is $68,000 to $81,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $68k-81k yearly 3d ago
  • Sales Coordinator

    HHM Hotels 4.5company rating

    San Diego, CA Job

    Opportunity: Sales Coordinator Performs administrative functions in support of property sales leaders. Your Growth Path Sales Manager or Front Office Manager - Director of Sales or General Manager Your Focus * Promptly answer telephone calls and communicate relevant account information to managers and departments. * Type and process correspondence, proposals and contracts. * Distribute memos, contracts, resumes, room requests and amenities to relevant departments. * Politely and professionally converse with clients and respond to all inquiries. * File and organize copies of contracts and correspondence ensuring records are up to date. * Reserve and confirm rooms, meeting space, and banquet space when necessary. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous hotel or sales experience preferred, but not required. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include occasionally working on holidays, weekends. * Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate the keyboard. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $35k-43k yearly est. 14d ago
  • Bellperson - Hotel del Coronado, A Curio Collection by Hilton

    Hilton Worldwide 4.5company rating

    Coronado, CA Job

    The iconic Hotel del Coronado is looking for a Bellperson to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Full-Time Shift: Various - must be available to overnight, weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $16.50 and is based on applicable and specialized experience and location. Union Position: This position is part of the Local 30 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? A Bell Person escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaints each guest with room and features. * Retrieves guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage And packages onto a bell cart to transport items throughout hotel to designated room. Navigates bellcart through public areas, guest room corridors and to elevators. * Escorts customers to accommodations, visually inspects room and telephone and deficiencies * such as towels to housekeeping immediately. Points out room features and directory for reference. * Listens and responds to guest inquiries using a positive, clear speaking voice. Answers * Questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc. * Organizes and store luggage as necessary in a designated area. * Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive, * especially during heavy hotel activity and emergencies What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon the classification and union status of the position. #LI-CS2
    $16.5 hourly 11d ago
  • Senior Sales Manager - Sign on Bonus $1,000

    Intercontinental Hotels Group 3.9company rating

    San Diego, CA Job

    Develop business through direct sales solicitation for an assigned territory or market segment(s). At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect. * Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. * Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS * Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. * Be a leader and help develop new associates to be top tier sellers. * Actively prospect and qualify new business. * Achieve personal and team goals as assigned. * Negotiate guest room rates, meeting room rental, function space, Local Individual Business Travel accounts and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. * May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process. PEOPLE * Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate. * Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines. * Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility. * Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. GUEST EXPERIENCE * Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets. * Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. * Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. * Interact with outside contacts: * Drive business through Corporate & Association Group clients, as well as create local partnerships with business Travel accounts, - to ensure repeat business and generate new business * Other contacts as needed (Professional organizations, community groups) RESPONSIBLE BUSINESS * Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures. * Perform other duties as assigned. * May serve as "manager on duty" as required. ACCOUNTABILITY This job is a sales professional with established sales goals. QUALIFICATIONS AND REQUIREMENTS Some College plus 3-5 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior luxury hotel sales experience preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: o Frequently standing up or moving within and outside of the facility o Carrying or lifting items weighing up to 25 pounds o Handling objects Salary Range: $90,000 - $110,000. Other: * Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. * Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training * Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. * Problem solving, reasoning, motivating, organizational and training abilities are used often. * Ability to travel to attend workshops, tradeshows, conventions, etc. * May require a valid Driver's License. * May be required to work nights, weekends, and/or holidays
    $90k-110k yearly 49d ago
  • Network Specialist - Engineer

    Marriott International 4.6company rating

    Chula Vista, CA Job

    Contributes advanced knowledge and skill in technology and applies sound business acumen to support property and technology (IT) objectives. The Network Specialist , in conjunction with the other property leadership, is responsible for assisting with technology planning, implementation, and maintenance. The Network Specialist, interfaces with vendors, and property staff. The Network Specialist is Brand standards and procedures for access and usage. CANDIDATE PROFILE Education and Experience • 2 year degree from an accredited university in Computer Science or a related major; 5 years' experience in a related professional area. OR • Bachelor's degree in Computer Science or a related major; 3 years' experience in a related professional area. Preferred • Previous experience supporting highly complex units (e.g., resorts, enhanced GNS systems, high number of network devices, etc.). • Previous experience in IT Global Field Services or Marriott Systems Support desirable. • System or network related professional certifications desired. CORE WORK ACTIVITIES Meeting Client and Property Technology Needs • Manages technology/asset life-cycle. Verifies that necessary equipment (PCs, servers, telecom, etc.) is ordered and available. • Serves as technical analyst for the design and implementation of administrative and customer Local and Wide Area Network architecture. • Identifies and resolves network and system(s)' performance problems. • Assists the Director of IT for disaster recovery and business continuity as it relates to Local and Wide Area Networks. • Verifies technology assets are secure and well-maintained in accordance with Marriott International policies and standards. • Installs, monitors, and maintains telecommunications equipment including cabling and provides technical guidance as needed. • Performs or manages adds/moves/changes/deletions to network equipment. • Confirms that adequate bandwidth exists and that circuits are secured. • Verifies security procedures are implemented and enforced based on Marriott International Corporate Security guidelines. • Troubleshoots high-speed Internet access problems. • Escalates problems, as appropriate, through proper chain, including on property and above property staff. • Monitors Local and Wide Area Network performance and assures reliable network in terms of responsiveness to user demands. • Maintains physical Local and Wide Area Networks hardware infrastructure and software configuration. • Provides network design and consultation for exhibition clients. • Maintains all necessary network documentation and inventory databases. • Communicates /WAN issues to stakeholders as needed • Meets with clients for review of technical requirements as needed, including but not limited to conference calls, pre and post conference meetings and specifically scheduled appointments. • Assists Manager, with the development and improvement of support procedures and new services methodology. • Provides end-user support to property staff, business center. • Creates and maintains secure network and server environment. • Performs network equipment backups and routine/non-routine preventative maintenance Supporting On-Property Projects and Global Initiatives • Provides IT expertise and knowledge on projects impacting assigned property. May lead a project team. • May review solutions and processes developed by vendors engaged on the project. • Supports communications for all new applications/system installations and problem resolution. Managing Work within Budget Targets • Assists/provides input to property management for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. • Reviews operating statements; researches and resolves discrepancies in technology charges. • Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Determines solutions and implements per cluster SOP. • Conducts periodic inventories of applications and hardware; prepares reports for property management. • Assists in the reviews of vendor proposals to determine appropriate vendor selection for local technologies/hardware. • Verifies compliance to technology-related vendor contracts. Building and Sustaining Relationships with Customers • Writes/presents proposals, analyses, project plans, cost models, etc. in a well-written and/or verbally articulate manner • Provides exceptional customer service. • Provides timely, accurate, and detailed status reports as requested. The hourly pay range for this position is $42.31 to $55.29. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $42.3-55.3 hourly 3d ago
  • Night Auditor

    Marriott International 4.6company rating

    San Diego, CA Job

    Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $24.15 to $24.15 per hour and a shift differential pay of $1.25 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $24.2-24.2 hourly 1d ago
  • Guest Environment Expert

    Marriott Hotels Resorts 4.6company rating

    Oceanside, CA Job

    Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. The pay range for this position is $21.20 to $21.20 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $21.2-21.2 hourly 60d+ ago
  • Banquet Houseperson - Hotel del Coronado, A Curio Collection by Hilton

    Hilton 4.5company rating

    Coronado, CA Job

    What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette Knowledge of appropriate table settings and service ware Must posses strong organizational skills Ability to work in outdoor areas Be familiar with all events happening at the hotel Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JS3 The iconic Hotel del Coronado is looking for a Banquet Houseperson to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.
    $23k-32k yearly est. 55d ago
  • Catering Manager - Hilton La Jolla Torrey Pines

    Hilton Worldwide 4.5company rating

    San Diego, CA Job

    Whether you're hosting a small gathering or a grand wedding, our indoor and outdoor spaces offer over 60,000 sq. ft. of customizable venues to fit any event. We are looking to add a catering Manager to our Team! From a friendly workplace environment, complimentary shift meals and Go Hilton travel discount program, we know that you'll love being a part of the Hilton team! As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. What will I be doing? As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards: * To organize, plan and prioritize your duties by developing plans and goals. * Timely communication to internal and external clients via telephone, email, written documents or in person. * Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. * Demonstrate knowledge of job systems, products, systems, and processes. * Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. * Selling and influencing both internal and external clients. * Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. * Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. * Knowledge and Experience in Business Development. This role will seek new business in Weddings, Galas, Social events and some Corporate Group. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Salary Range for this role is $70,000-$72,000 Annually (Plus Bonus) and is based on applicable and specialized experience and location. #LI-JL2
    $70k-72k yearly 8d ago
  • Utility Steward/Dishwasher - Hilton San Diego Bayfront

    Hilton Worldwide 4.5company rating

    San Diego, CA Job

    Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park, Hilton San Diego Bayfront is the Hilton San Diego Bayfront where our Team Members love being a part of our award-winning culture. The team is currently looking to add Utility Steward/Dishwashers to their team. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you'll love being a part of the Hilton team! A Flexible schedule with the ability to work mornings, nights, late nights, weekends, and holidays is required. As a Utility Steward/Dishwasher your starting wage will be $25.30 Per Hour. Hilton offers its employees rewarding benefits i.e., competitive compensation, career advancement opportunities, team member and family travel discounts, and more! What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: * Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils * Scrub pots and pans * Burnish, de-tarnish and polish silver * Stock and maintain supplies and equipment * Perform cleaning duties including, but not limited to, mopping and removing trash * Transport and store clean serviceware * Train other stewards, as needed * Prepare and place clean serviceware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI-MM4
    $25.3 hourly 8d ago
  • Food and Beverage Director

    Hersha Hospitality Management LP 4.5company rating

    San Diego, CA Job

    Opportunity: Food & Beverage Director Oversee food and beverage functions and outlets ensuring the division meets established financial and other goals while ensuring the department operates in accordance with established guest service and sustainability standards. Potential Career Path Area Food & Beverage Director - Assistant General Manager - Director of Operations Essential Job Functions Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Monitor performance to ensure adherence to all service standards, sanitation standards, productivity standards to ensure exceptional guest satisfaction. Monitor and control food & beverage inventories. Maintain inventories of related food & beverage equipment. Monitor and control labor costs. Maintain cleanliness and sanitation levels to Health Department required ratings at all times. Manage food preparation. Organize multiple projects; manage and prioritize multiple tasks and meet deadlines. Monitor and forecast food & beverage revenues and expenses to ensure company goals are met on a monthly and yearly basis. Implement new menu items that will increase customer satisfaction and perception of value as well as policies and procedures for food and beverage. Develop and manage the annual food & beverage budget. Implement and monitor ordering and receiving program to ensure proper quantity and prices on all purchases. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements Bachelor's degree or equivalent experience required. Progressive food and beverage management experience in similar size hotel/venue required. Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
    $67k-93k yearly est. 60d+ ago
  • Facilities Engineer I / Plant Engineer at Hotel Del Coronado, A Curio Collection

    Hilton 4.5company rating

    Coronado, CA Job

    EOE/AA/Disabled/Veterans The iconic Hotel del Coronado is looking for a Facilities Engineer I - Plant Engineer to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Schedule: Mainly PM and overnight shifts. Availability to work weekends and holidays required. Pay Rate\: Job starts at $26.38 plus benefits What will I be doing? Visually inspect, operate, maintain and repair mechanical equipment in the power plant and mechanical rooms throughout the facility using knowledge of building mechanical systems such as water distribution, steam supply, pressure reducing stations, and chiller and high-pressure boiler operation. Operate fan systems and maintain temperature controls. Read blueprints and technical manuals, disassemble and reassemble equipment associated with all mechanical systems using various tools and equipment. Involves movement of heavy materials including salt for hotel's softener systems. Follow manufacturer's guidelines and recommendations for preventative maintenance of all mechanical equipment in the physical plant and mechanical areas of the hotel. Perform preventative maintenance tasks on the mechanical equipment. Log and maintain all required readings for physical plant of the hotel. Maintain, test, log, and adjust water treatment readings for mechanical systems of hotel including the boiler, chilled water, condenser, and other closed loop systems Maintain boiler and chiller rooms of hotel in a clean and orderly condition including painting as necessary. Monitor and adjust hotel's Building Automation System including but not limited to meeting room temperatures, public space temperatures, air handlers, heat exchangers, pumps, etc. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
    $26.4 hourly 41d ago
  • Front Office Supervisor - Hilton La Jolla Torrey Pines

    Hilton 4.5company rating

    San Diego, CA Job

    Hilton La Jolla Torrey Pines is searching for a Front Office Supervisor to join the team\. The coastal retreat with breathtaking views is situated along the beautiful Torrey Pines Golf Course overlooking the sunny shores of La Jolla\. The property boasts almost 40,000 square feet of event space, 2 food and beverage offerings, and 394 guest rooms\. Our team members love being a part of our award\-winning culture\. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends my use\. In addition, the property offers free meal while on shift, free parking, and uniforms\. + Classification: Full Time + Shifts: Full Availability, must be able to work mornings, evenings, weekends and holidays + The hourly rate: $22\.25 to $22\.25 The ideal candidate for this role should have: + A minimum of one year of supervisory experience + At least two years of experience in a hotel front desk role + Proficiency in On\-Q + Availability to work mornings, evenings, weekends, and holidays **What will I be doing?** The Front Office Supervisor is responsible for assigning work, training our Guest Service Agents and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. + Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check\-in and check\-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability\. + Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner\. + Support and assist team members in handling guest inquiries and requests and in resolving guest complaints\. + Schedule, assign daily work, lead pre\-shift meetings, inform and train team members\. + Monitor, observe and assist in evaluating team member performance\. + Monitor lobby traffic and adjust staffing accordingly\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs _\*Available benefits may vary depending upon property\-specific terms and conditions of employment\._ _\#LI\-VS1_ **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Front Office Supervisor \- Hilton La Jolla Torrey Pines_ **Location:** _null_ **Requisition ID:** _HOT0BEP9_ **EOE/AA/Disabled/Veterans**
    $22 hourly 28d ago
  • Bellperson - Hotel del Coronado, A Curio Collection by Hilton

    Hilton 4.5company rating

    Coronado, CA Job

    The iconic _Hotel del Coronado_ is looking for a **Bellperson** **to** join the team\! Joinone of the last surviving wooden Victorian beach resorts in the world and after a$400M renovation \(***************************************************************************************************************************** expansion, the resort is more stunning than ever\. Located on Coronado Island just minutes from Downtown San Diego, this 28\-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets\. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in\-room dining\. _Want to learn more?_ Hotel Website \(************************ , Facebook \(***************************************** , Instagram \(****************************************** , Pinterest \(****************************************** **Classification:** Full\-Time **Shift:** Various - must be available to overnight, weekdays, weekends, and holidays\. **Pay Rate:** The pay rate for this role is $16\.50 and is based on applicable and specialized experience and location\. **Union Position:** This position is part of the Local 30 Union which requirescomplete open availability\. We are not able to accommodate schedule restrictions and full\-time hours arenotguaranteed\. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established\. You must be comfortable with a schedule and hours that may vary from week to week\. **What will I be doing?** A Bell Person escortsarrivinganddepartingguestsin afriendly,courteousmannertoandfromtheiraccommodations,transportingtheirluggage\.Acquaintseachguestwithroomandfeatures\. + Retrieves guest items from cars, busses, vans and carts\. Grasp, lift, carry and/or load luggage And packages onto a bell cart to transport items throughout hotel to designated room\. Navigates bellcart through public areas, guest room corridors and to elevators\. + Escorts customers to accommodations, visually inspects room and telephone and deficiencies + such as towels to housekeeping immediately\. Points out room features and directory for reference\. + Listens and responds to guest inquiries using a positive, clear speaking voice\. Answers + Questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc\. + Organizes and store luggage as necessary in a designated area\. + Greets customers immediately with a friendly and sincere welcome\. Remain calm and attentive, + especially during heavy hotel activity and emergencies **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs _\*Available benefits may vary depending upon the classification and union status of the position\._ \#LI\-CS2 **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Bellperson \- Hotel del Coronado, A Curio Collection by Hilton_ **Location:** _null_ **Requisition ID:** _HOT0BFP3_ **EOE/AA/Disabled/Veterans**
    $16 hourly 11d ago
  • Director of Sales and Marketing

    Marriott Hotels Resorts 4.6company rating

    Coronado, CA Job

    Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: • 4 year college degree. • Demonstrated skills in supervising a team. • Lodging sales experience. • Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities • Manages the development of a strategic account plan for the demand generators in the market. • Manages the property's reactive and proactive sales efforts. • Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. • Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. • Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position. • Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. • Attends sales strategy meetings to provide input on weekly and overall sales strategy. • Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. • Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. • Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. • Serves as the sales contact for customers; serves as the customer advocate. • Serves as hotel authority on sales processes and sales contracts. • Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. • Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. • Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. • Supports the General Manager by coordinating crisis communications. • Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). • Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. • Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. • Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. • Interfaces with regional marketing communications for regional and national promotions pull through. • Performs other duties, as assigned, to meet business needs. Building Successful Relationships • Develops strong partnerships with local organizations to further increase brand/product awareness. • Develops and manages internal key stakeholder relationships. • Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. • Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership • Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. • Develops sales goals and strategies and verifies alignment with the brand business strategy. • Executes the sales strategy in order to meet individual booking goals for both self and staff. • Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance. • Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. • Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. • Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. • Creates effective structures, processes, jobs and performance management systems are in place. • Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. • Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. • Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR. • Supports tools and training resources to educate sales associates on winning catering solutions. • Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. • Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. • Transfers functional knowledge and develops group sales skills of other discipline managers. • Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. • Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. • Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. The salary range for this position is $157,000 to $190,154 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $157k-190.2k yearly 60d+ ago
  • Network Specialist - Engineer

    Marriott International 4.6company rating

    Chula Vista, CA Job

    Contributes advanced knowledge and skill in technology and applies sound business acumen to support property and technology (IT) objectives. The Network Specialist , in conjunction with the other property leadership, is responsible for assisting with technology planning, implementation, and maintenance. The Network Specialist, interfaces with vendors, and property staff. The Network Specialist is Brand standards and procedures for access and usage. CANDIDATE PROFILE Education and Experience * 2 year degree from an accredited university in Computer Science or a related major; 5 years' experience in a related professional area. OR * Bachelor's degree in Computer Science or a related major; 3 years' experience in a related professional area. Preferred * Previous experience supporting highly complex units (e.g., resorts, enhanced GNS systems, high number of network devices, etc.). * Previous experience in IT Global Field Services or Marriott Systems Support desirable. * System or network related professional certifications desired. CORE WORK ACTIVITIES Meeting Client and Property Technology Needs * Manages technology/asset life-cycle. Verifies that necessary equipment (PCs, servers, telecom, etc.) is ordered and available. * Serves as technical analyst for the design and implementation of administrative and customer Local and Wide Area Network architecture. * Identifies and resolves network and system(s)' performance problems. * Assists the Director of IT for disaster recovery and business continuity as it relates to Local and Wide Area Networks. * Verifies technology assets are secure and well-maintained in accordance with Marriott International policies and standards. * Installs, monitors, and maintains telecommunications equipment including cabling and provides technical guidance as needed. * Performs or manages adds/moves/changes/deletions to network equipment. * Confirms that adequate bandwidth exists and that circuits are secured. * Verifies security procedures are implemented and enforced based on Marriott International Corporate Security guidelines. * Troubleshoots high-speed Internet access problems. * Escalates problems, as appropriate, through proper chain, including on property and above property staff. * Monitors Local and Wide Area Network performance and assures reliable network in terms of responsiveness to user demands. * Maintains physical Local and Wide Area Networks hardware infrastructure and software configuration. * Provides network design and consultation for exhibition clients. * Maintains all necessary network documentation and inventory databases. * Communicates /WAN issues to stakeholders as needed * Meets with clients for review of technical requirements as needed, including but not limited to conference calls, pre and post conference meetings and specifically scheduled appointments. * Assists Manager, with the development and improvement of support procedures and new services methodology. * Provides end-user support to property staff, business center. * Creates and maintains secure network and server environment. * Performs network equipment backups and routine/non-routine preventative maintenance Supporting On-Property Projects and Global Initiatives * Provides IT expertise and knowledge on projects impacting assigned property. May lead a project team. * May review solutions and processes developed by vendors engaged on the project. * Supports communications for all new applications/system installations and problem resolution. Managing Work within Budget Targets * Assists/provides input to property management for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. * Reviews operating statements; researches and resolves discrepancies in technology charges. * Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Determines solutions and implements per cluster SOP. * Conducts periodic inventories of applications and hardware; prepares reports for property management. * Assists in the reviews of vendor proposals to determine appropriate vendor selection for local technologies/hardware. * Verifies compliance to technology-related vendor contracts. Building and Sustaining Relationships with Customers * Writes/presents proposals, analyses, project plans, cost models, etc. in a well-written and/or verbally articulate manner * Provides exceptional customer service. * Provides timely, accurate, and detailed status reports as requested. The hourly pay range for this position is $42.31 to $55.29. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $42.3-55.3 hourly 7d ago

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