Kimpton Hotels & Restaurants Jobs In Cambridge, MA

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. Why Work Here? IHG Hotels & Resorts (IHG) was ranked 28th on the 2024 Fortune 100 Best Companies to Work! We Offer a Comprehensive Package of Benefits Including: * Affordable medical/dental/vision plans for employee & family (Anthem/Cigna/ Aetna) * Basic Life Insurance, Supplemental Life Insurance, Child Life Insurance * Short & Long Term Disability Insurance * Hospital Indemnity, Critical Illness & Accident Insurance * Pet Insurance * Group Auto & Home Insurance * Adoption Assistance * Matched contributions 401k up to 4% * Vacation days * Paid Holidays + Your Birthday! * Employee rate hotel + restaurant discounts in all of Kimpton + IHG * Work perks website discounts * Cell phone discounts (AT&T/Verizon) * Tuition reimbursement ($1,000/year) * Free Online Mental Health Therapy How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Play a meaningful role in the overall success of events by providing assistance to the banquet department as well as aiding in set up and take down of all banquet and meeting events. Work closely with the Banquet Servers to ensure guest satisfaction. Some of your responsibilities include: * Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management. * Responsible for accurate cleaning and setting of banquet functions and meeting rooms. * Care and storage of all equipment such as tables and chairs. * Servicing meeting rooms. * Provide outstanding service and ridiculously personable experiences! What You Bring * Prior hospitality experience and/or experience in housekeeping/janitorial work preferred. * The ideal candidate will be organized and ambitious (go-getter!) * Strong work ethic, ability to read floor-plans, work independently and has a strong attention to detail. * Flexible schedule, able to work evenings, weekends, and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Job Description - Director of Banquets - Hilton Boston Park Plaza (HOT0BF65) Job Number: HOT0BF65 Hilton Boston Park Plaza is seeking a dynamic Director of Banquets to join their team! A Director of Banquets is responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Director of Banquets, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: #J-18808-Ljbffr

Additional InformationMorning and Evening Shifts, weekdays, weekends and holidays Job Number25048444 Job CategoryHousekeeping & Laundry LocationBoston Marriott Peabody, 8A Centennial Drive, Peabody, Massachusetts, United States, 01960VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Sets and clears tables\. Stocks all service stations and assists food servers with table service\. Clears dirty table settings and prepares table for resetting\. Resets all service ware as prescribed\. Maintains stock and cleanliness of stations\. Serves guests beverages, breads and butter to begin their dining experience\. Transports all dirty tableware to dishwashing area for proper cleaning\. **What will I be doing?** As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc\. + Ensure tableware is in good and working condition and report any defects for repair + Stock, maintain and clean designated food station\(s\) + Assist food server\(s\) with table service, including, but not limited to, serving beverages, breads, etc\. + Retrieve and transport dirty tableware to dishwashing area + Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Busperson \- Part Time / On Call \- DoubleTree by Hilton Boston Downtown_ **Location:** _null_ **Requisition ID:** _HOT0BEN7_ **EOE/AA/Disabled/Veterans**

Bellperson ~ InterContinental Boston About us Do you see yourself as a Bellperson? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. For over 70 years, the InterContinental Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs; inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Hotel Overview: InterContinental Boston is a landmark of luxury; top rated on Trip Advisor for Boston hotels, named a 'Top Place to Work' by The Boston Globe, rated as one of the 'Best Hotels in the World' by Condé Nast Traveler magazine and featuring a Forbes Four-Star, 4 Diamond AAA rated hotel experience. The property overlooks Boston's historic waterfront, featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full-service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors. We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental Boston. Your day to day As a Bellperson, you will assist incoming and outgoing guests in transporting luggage to and from guest rooms. * Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request. * Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. * Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. * Promote team work and quality service through daily communications and coordination with other departments. * May regularly inspect and clear hotel entrance and surrounding areas of litter and debris. * Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. What we need from you High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: * Carrying, pushing, or lifting items weighing up to 100 pounds * Moving about the public areas * Handling objects such as luggage * Bending, stooping, kneeling Other: * Communication skills are utilized a significant amount of time when interacting with clients, guests and employees. * Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc. * May be required to work nights, weekends, and/or holidays. What we offer We offer a competitive financial and benefits package which includes medical, dental, vision, disability and life insurance support, and a matching 401k plan. We offer complimentary dry cleaning and employee meals. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The Maintenance Manager (MM) is the onsite leader of building, equipment and grounds condition of the hotel. This is the lead maintenance job with a limited range of facilities. The Maintenance Manager may supervise or provide leadership to 1-2 maintenance workers. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. The Maintenance Manager is responsible for maintaining a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment. The Maintenance Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel. In addition, the Maintenance Manager is also responsible for the upkeep, use, care, and repair of the company vehicle. Ensure that the Van is in compliance with all licensed or regulated activities. Ensure that van defects are promptly reported, van is safe and operational, and if not, that necessary repairs are completed. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly maintained and clean. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Partner with the General Manager to recruit, train, develop, and manage the Maintenance staff. Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics. Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, swimming pool (if applicable), and snow removal, etc. Ensure that equipment is prepared and operational for the following day's work. Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs. Have an exterior PM program in place to maintain all buildings, parking areas, vans, and landscaping. Monitor and secure inventory. Follow established ordering procedures to replenish supplies and inventory. Minimize waste. Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets. Responsible for testing, maintenance and repair of all hotel life safety systems. Provide input for the annual department operating budget. Promote teamwork and quality service through daily communication and coordination with other departments. Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Maintenance department. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the department. Enforce hotel standards, policies, and procedures are in place within the maintenance department. Manage and report on the proper use, maintenance and location of all supplies provided to the Maintenance department. Manage and report on the purchasing of all supplies needed to manage the maintenance department. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. Utilize PM Works to implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure guest satisfaction. Promote safety by the proper use and wearing of all protective equipment and uniforms. Act as “Manager on duty” as required. Ensure compliance with federal, state and local laws regarding health, and safety services. Perform other duties as assigned QUALIFICATIONS AND REQUIREMENTS: Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license required by law. Previous background from the extended stay industry or apartment building maintenance management preferred. Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics. Ability to prioritize and organize work assignments. Ability to speak, read, and write fluent English; other languages beneficial. Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Experience with Microsoft Office preferred. Ability to travel including some overnight travel is required. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Frequently handling objects and equipment to maintain the facility. Will be required to regularly use commercial chemicals Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay Range $34-$39/hr. Base pay offered may vary depending on many various factors including or not limited to job related knowledge, skills and job specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Opportunity: Steward / Dishwasher Perform dishwashing and kitchen cleaning functions. Your Growth Path Cook or Stewarding Supervisor - Executive Steward or Sous Chef Your Focus Wash dishes, glassware, flatware, pots and pans. Operate dishwashing and other kitchen cleaning equipment. Place clean dishes, utensils, or cooking equipment in storage areas. Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. Sweep and wash floors and clean trash cans. Sort and remove trash, placing it in designated pickup areas. Perform food preparation functions in the event of staffing shortages or during peak periods. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous stewarding experience required or equivalent training. Work Environment and Context Work schedule varies and may include working on holidays, and weekends, etc. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! One of the most historic hotels in city, the Hilton Boston Park Plaza is seeking a full-time Front Office Supervisor to join their Guest Services team! This 1060 room property has a premier Back Bay location just steps away from the Boston Common and the Public Garden, as well as a half-mile from Beacon Hill and the Theater District! Ideal candidates for this position will possess previous full-service hotel front office experience, in a supervisory or leadership role, with a passion for providing excellent customer service! Hilton experience/an OnQ certification would be considered an asset for this role. Shift Pattern\: candidates should be available to work AM and PM shifts as needed, any day of the week/weekends/holidays as needed Pay Rate\: $30.00 per hour The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Schedule, assign daily work, lead pre-shift meetings, inform and train team members Monitor, observe and assist in evaluating team member performance Monitor lobby traffic and adjust staffing accordingly #LI-GL1 EOE/AA/Disabled/Veterans

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Schedules Event Services staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Verifies employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. The hourly pay range for this position is $26.44 to $32.21. Marriott offers a bonus program, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), travel discounts, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Why us? At Hotel Commonwealth, in the heart of Fenway, we begin with a simple premise. We take cues from each guest to help define how we can be distinctly ‘of service' to them - it's a guest-changing philosophy that doesn't live in a manual, but rather within the DNA of our brand. Unscripted hospitality plays out daily in all we do. It empowers our employees to provide incomparable, authentic service. With the stylish and incredible rooms and suites, and incomparable Fenway Park overlooks, the rooms and public spaces show the hotel's legendary urban charm. We want you to share your love of the city and its charms and energy. We have a keen eye for detail and pride ourselves on being unrivaled hosts to guests from all reaches. We are a team that looks forward to the experiences we create for guests, and the joy we find in working together. Job Overview Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. May be requireed to service guest rooms and assist guests with guest room housekeeping needs. This position will be required to work 2 overnight shifts weekly, as well as flexible mid shifts. Hours are not guaranteed. Responsibilities Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Qualifications Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Salary USD $28.20 - USD $30.20 /Hr.

Provide complete Food & Beverage service to hotel guests according to hotel specifications and group requirements. Ability to work efficiently under pressure maintaining a courteous demeanor. Provide complete table maintenance during function to include room setup and tear down. Constantly maintain cleanliness and condition of the work areas and equipment.

The Mandarin Oriental, Boston is looking for a Director of Spa & Wellness to join our team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Situated in the heart of the Back Bay overlooking Boylston Street, Mandarin Oriental, Boston will introduce a stunning new facade to one of the most desirable addresses in Boston. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston within the Spa Department, the Director of Spa & Wellness is responsible for, but not limited to, the overall spa and fitness staff and functions. The Director of Spa & Wellness reports to the Hotel Manager. The Spa Operations Manager and Assistant Spa Operations Manager report to the Director of Spa & Wellness. As Director of Spa & Wellness, you will be responsible for the following duties: * Develop and execute the overall strategy and vision for spa and wellness operations. * Prepare and manage the spa's financial budget, including revenue generation and cost control. * Analyze financial data and implement strategies to maximize profitability. * Monitor sales targets and implement marketing strategies to promote the spa and wellness services. * Ensure the highest level of customer satisfaction through quality control of services, treatments, and facilities. * Handle guest complaints or issues with professionalism and ensure prompt resolution. * Develop and oversee wellness programs and packages tailored to guest needs. * Recruit, train, and retain skilled colleagues, ensuring they are well-equipped to deliver high-quality services. * Develop training programs to enhance colleague skills in service delivery and customer relations. * Foster a positive work environment to promote colleague retention and motivation. * Ensure that all spa and wellness operations comply with health and safety regulations. * Innovate and develop new spa treatments, wellness programs, and product lines. * Stay up to date with industry trends and incorporate the latest wellness practices. * Collaborate with the marketing team to create promotions, packages, and advertising strategies to drive spa demands As Director of Spa & Wellness, we expect from you: * Minimum of 5-10 years of experience in the spa, wellness, or hospitality industry. * Proven experience in a management or leadership position, preferably as a Spa or Wellness Director. * Experience with budget management, financial reporting, and revenue generation strategies. * Knowledge of spa treatments, therapies, fitness programs, and wellness trends. * Excellent communication and interpersonal skills to effectively build and maintain guest relationships. * Strategic thinking and analytical skills to develop and implement successful Spa strategies. * Adaptable and able to thrive in a fast-paced and dynamic environment. * Fluency in English is required. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Local Benefits * A competitive salary and benefits packages * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including termination. We're Fans. Are you?

Hilton Boston Park Plaza \(************************************************************************** is looking for their next **Revenue Manager\!** The Hilton Boston Park Plaza is a landmark hotel located in the heart of Boston, offering exceptional service and a luxurious experience for both business and leisure travelers\. Our hotel boasts elegant accommodations, state\-of\-the\-art meeting facilities, and a central location near key attractions, making it the ideal place for guests to stay and explore Boston\. **Ideal Candidate:** We are seeking an experienced and results\-driven Revenue Manager who can strategically manage group and transient business thresholds to optimize demand and availability\. The ideal candidate will have strong analytical skills, experience with revenue management systems, and a deep understanding of the hospitality industry\. The following qualifications and experience are preferred: + Proven experience in Revenue Management, with a focus on forecasting, pricing strategies, and inventory controls\. + Strong proficiency with Hilton systems \(Netrez/OnQ PMS, OnQ RMS, Delphi/DMPE, and FMS\)\. + In\-depth knowledge of group and transient inventory controls, pricing strategies, and competitive analysis\. + Ability to analyze market trends, competition, and historical data to make strategic recommendations\. + Strong communication skills and the ability to work closely with sales, front office, and other departments\. + Bachelor's degree in hospitality, Business, or related field is preferred\. **The Benefits:** Hilton is proud to have an award\-winning workplace culture ranking **\#2 Best Workplace by Great Place to Work & Fortune\.** We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including: + Access to your pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental Health Resources + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel discount program + Supportive parental leave + Matching 401\(k\) + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates, and more\) + Career growth and development + Team Member Resource Groups + Recognition and rewards programs Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\. **What will I be doing?** As the Revenue Manager at Hilton Boston Park Plaza, you will play a key role in optimizing revenue and occupancy for both group and transient business\. You will provide critical analysis and implement strategies to improve demand and profitability, ensuring the hotel achieves financial success\. Your responsibilities will include: **Managing and Maintaining Group and Transient Inventory Controls:** + Daily review and implementation of room accommodation and rate inventory controls in Netrez / OnQ PMS and OnQ RMS, including weekly roll\-in controls\. + Ensure group inventory and cut\-off dates are managed according to demand\. + Implement blackout dates in Netrez / OnQ and review monthly for adjustments\. + Work with the Director of Front Office to ensure sellout strategies are in place, ensuring balance in OnQ PMS / Netrez\. + Daily balancing of OnQ FMS and General Ledger as it relates to past actuals\. + Developing, Monitoring, and Adjusting Sales and Pricing Strategies: **Conduct weekly Revenue Management Meetings, evaluating appropriate booking periods for rate and availability control\.** + Lead discussions on future issues, booking pace, pricing strategies, marketing opportunities, and the competitive landscape\. + Daily review of Delphi/DMPE reports: GRC, Backlog Report \(monthly\), Daily Transaction Reports, and Overrides Report\. Collaborate with Director of Sales on action plans\. + Develop annual transient pricing and ensure consistency across all distribution channels \(Netrez/OnQ PMS, GDS, Internet\)\. + **Providing Critical Analysis of Strategies, Room Statistics, and Demand Factors:** + Review end\-of\-month room statistics reports, including FMS, Monthly Revenue Management Reports, STAR, HILSMART, Key Hotel Marketing Reports, and Report of Operations\. + Analyze performance vs\. forecasts and evaluate the impact of implemented strategies\. + Conduct displacement analysis for group business, assessing its potential impact on RevPAR\. + Complete weekly booking pace reports, analyzing trends and recommending strategy changes as needed\. + Review all tentative and definite group bookings to ensure they support current strategies\. **Forecasting:** + Prepare weekly, monthly, rolling forecasts, and annual budgets using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS\. **Competitive and Demand Analysis:** + Conduct weekly competitive shops and identify selling strategies and market trends\. + Review demand calendars, convention calendars, and city event calendars to track demand\-generating events\. + Maintain historical data on events and promotions to better predict future strategies\. _\#LI\-AT3_ **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Revenue Management_ **Title:** _Revenue Manager \- Hilton Boston Park Plaza_ **Location:** _null_ **Requisition ID:** _HOT0BF1H_ **EOE/AA/Disabled/Veterans**

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Clean and set tables to restaurant standards. * Deposit dishes appropriately in the dish-room or specified area. * Pull dirty plates from tables while guests are still seated. * Serve beverages promptly. * Stock bussing stations. * Clean stations, including sweeping floor using the tools provided. * Perform buffet set-up and refill if needed. * Assist other restaurant personnel with tasks when necessary such as expediting food to tables. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring * 1 year of experience in a similar or supportive role is preferred. * Food Handler Certification (if applicable). * Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment. * Hardworking, dedicated, with a real passion for hospitality. * Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Review arrivals noting special requests, blocking rooms as needed. * Check in and out hotel guests in a confident, professional and friendly manner. * Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. * Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. * Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. * Follow established key control policy. * Ensure proper credit policies are followed. * Submit all lost & found articles accompanied by a completed lost & found report. * Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. * Verify credit limit report. * Monitor room availability throughout the day. * Review daily the selling status of the hotel using yield management system. * Attend department meeting once a month. * Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring * High school diploma or general education degree (GED) required. * Previous experience in a Front Desk or customer-facing role is preferred. * Knowledgeable of immediate area, services, attractions, and events. * Flexible schedule, able to work evenings, weekends and holidays. * Work well under pressure, dealing with many arrivals and departures within a short period of time. * Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

What are we looking for? • Minimum Years of Experience\: one (1) year Hospitality related experience at manager level. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hampton Inn Boston Seaport is looking for their next Catering Manager. Located in the vibrant Seaport District of Boston, the Hampton Inn Boston Seaport offers guests a convenient and comfortable stay with exceptional service and a variety of amenities. Whether you're hosting a corporate event or celebrating a special occasion, we are committed to providing an outstanding catering experience. The Benefits Hilton is proud to have an award-winning workplace culture, ranking #2 Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at a 15% discount Debt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. EOE/AA/Disabled/Veterans

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, local law.

A "Corporate Director of Sales & Marketing for Focused Brands" is a senior-level position responsible for developing and executing comprehensive sales and marketing strategies across a specific portfolio of "Select and Extended Stay" brands within a company, overseeing all aspects of brand positioning, lead generation, customer acquisition, and revenue growth while ensuring alignment with the company's overall goals and brand identity across these designated brands. This senior level position will set the strategic direction for our hotel sales teams in our hotels. Strategic Planning: Develop and implement strategic sales and marketing plans for designated select brands, aligning with corporate objectives and market trends. Conduct market analysis to identify opportunities and potential challenges for each focused brand. Set sales and marketing targets for each brand, including revenue goals and market share objectives in collaboration with revenue management. Brand Management: Oversee the brand positioning and messaging for each focused brand, ensuring consistency across all marketing materials and customer interactions. Manage brand identity guidelines and ensure proper implementation across all marketing channels. Develop and execute brand awareness campaigns to elevate the profile of each focused brand. Sales Leadership: Lead and provide direction to sales representatives dedicated to the focused brands (Regional and GSO), providing coaching, motivation, and performance feedback. Develop sales strategies to target key customer segments and drive new business opportunities for each focused brand. Monitor sales performance metrics and implement corrective actions where necessary in collaboration with the Regional Director of OPS (RDO) Marketing Initiatives: Develop and execute integrated marketing campaigns across various channels including digital marketing, social media, content marketing, and traditional advertising. Manage marketing budgets for each select brand, ensuring optimal allocation of resources. Collaborate with cross-functional teams (e.g., Field marketing, e-commerce, and digital marketing, creative services) to ensure marketing initiatives align with brand strategy. Customer Relationship Management: Build and maintain strong relationships with key customers and partners within the focused brand segments. Identify customer needs and develop strategies to enhance customer satisfaction and loyalty. Build and manage strong relationships with ownership asset management team. Performance Analysis and Reporting: Track and analyze sales and marketing performance metrics for each focused brand. Prepare regular reports for senior management, highlighting key insights and areas for improvement. The position will have responsibility for efforts around all sales segments and hotel level marketing of Sonesta's rooms and events/catering revenue streams for more than 20 hotels. The candidate will ensure resources are optimized to achieve optimum revenue performance by defining and maintaining the company's sales strategy, revenue systems and revenue programs through a team of regional sales directors nationwide. Reporting to the Vice-President Global and Hotel Sales, the CDOSM of Select, Simply Suites & Extended Stay Sales will work to ensure alignment of strategy among these groups and communication between these organizations at the regional and hotel level with their operations counterparts to ensure a smooth and coordinated approach. Additionally, this role will work with Global Sales, Marketing, Revenue Management, Legal, Operations and other corporate functions collaboratively to support Sonesta's overall commercial plan. This senior level position will set the strategic direction for our hotel sales teams in our hotels. DUTIES AND RESPONSIBILITIES: Responsible for top-line and market share performance for the collective hotel portfolio for select service and extended-stay brand hotels. Set strategic direction for the brands with respect to sales and represent the functional area with senior leadership and ownership. Develop and orchestrate the company strategy around property sales for the Sonesta Select and Extended-Stay brand hotels. Partner with the commercial team to maximize performance of each property. This includes rooms and catering/banquet revenues for the Sonesta Select brand. Oversee Director of Sales Programs and Initiatives to design, implement and manage key sales initiatives in both portfolios. Programs and initiatives to be designed to surpass revenue targets at a portfolio and unit level. Advance and direct a talent management strategy to attract, hire, train, motivate and retain top talent across our entire sales ecosystem in alignment with company practices and in support of company values. Develop and use data-driven insights to identify and mitigate any performance gaps to plan or to the competitive set-in various segments or markets. Optimize adoption and performance of sales technology and channel delivery in both group and business transient segments. Goal review and performance accountability for all sales disciplines within the organization in conjunction with operations. Establish and manage training needs for the group focusing on augmenting opportunity conversion. Work to consistently refine best practices and inspire creativity of sales leaders to identify new ways to improve performance. Engage directly in proper-level marketing and digital strategy, embedding consistent ROI metrics to guide future investment. Engage with brand marketing, digital marketing and public relations on new programs - information and execution needs to allow for successful execution of applicable programs throughout the portfolio. Collaborate with Global Sales organization to enhance incremental sales delivery resulting in improved revenue performance. Participate and represent Sonesta in key client facing engagements, as required, including important site inspections. Partner with Revenue Management organization to optimize pricing and conversion effectiveness to maximize performance. ADDITIONAL JOB DESCRIPTION: A minimum of 8 years in hospitality leadership of sales with a proven track record of delivering consistent strong results; multiple diverse experiences would improve candidate's profile. 5+ years in a multi-unit capacity overseeing upscale tier focus service hotel properties plus experience in directing extended-stay hotels and sales associates. Travel to the hotels, clients, and region related conferences are a requirement of the job. Travel at times will be significant with up to 20% to 30% travel time. Proven leadership success with clear examples of motivation, change management, innovation, and accountability to achieve optimum performance across the organization. Strong capability to analyze information, understand and identify opportunities for improvement. Excellent organizational and problem-solving skills along with an ability to prioritize work to achieve maximum performance from available resources in the organization. Develop and maintain relationships with C-level executives internally and externally to advance sales operation. Proven capability to work with data services and technology to innovate tools and processes honing actionable insight. Project Leadership and Management: Must be able to lead and run projects. Work effectively from a remote environment and work productively from hotels when onsite. Advanced Microsoft Office skillset is required (Teams, Excel, Word, and PowerPoint). Effective presentation and communication skills. Ability to solve practical problems and deal with a variety of variables in situations where only limited information exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Additional Job Information/Anticipated Pay Range $225,000 to $240,000. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

The Maintenance Manager (MM) is the onsite leader of building, equipment and grounds condition of the hotel. This is the lead maintenance job with a limited range of facilities. The Maintenance Manager may supervise or provide leadership to 1-2 maintenance workers. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. The Maintenance Manager is responsible for maintaining a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment. The Maintenance Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel. In addition, the Maintenance Manager is also responsible for the upkeep, use, care, and repair of the company vehicle. Ensure that the Van is in compliance with all licensed or regulated activities. Ensure that van defects are promptly reported, van is safe and operational, and if not, that necessary repairs are completed. Job Description DUTIES AND RESPONSIBILITIES: * Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly maintained and clean. * Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. * Partner with the General Manager to recruit, train, develop, and manage the Maintenance staff. * Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics. * Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, swimming pool (if applicable), and snow removal, etc. Ensure that equipment is prepared and operational for the following day's work. * Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs. Have an exterior PM program in place to maintain all buildings, parking areas, vans, and landscaping. * Monitor and secure inventory. Follow established ordering procedures to replenish supplies and inventory. Minimize waste. * Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets. * Responsible for testing, maintenance and repair of all hotel life safety systems. * Provide input for the annual department operating budget. * Promote teamwork and quality service through daily communication and coordination with other departments. * Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Maintenance department. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the department. * Enforce hotel standards, policies, and procedures are in place within the maintenance department. * Manage and report on the proper use, maintenance and location of all supplies provided to the Maintenance department. * Manage and report on the purchasing of all supplies needed to manage the maintenance department. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. * Utilize PM Works to implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure guest satisfaction. * Promote safety by the proper use and wearing of all protective equipment and uniforms. * Act as "Manager on duty" as required. * Ensure compliance with federal, state and local laws regarding health, and safety services. * Perform other duties as assigned QUALIFICATIONS AND REQUIREMENTS: * Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license required by law. * Previous background from the extended stay industry or apartment building maintenance management preferred. * Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics. * Ability to prioritize and organize work assignments. * Ability to speak, read, and write fluent English; other languages beneficial. * Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information. * Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. * Problem solving, reasoning, motivating, organizational and training abilities. * Experience with Microsoft Office preferred. * Ability to travel including some overnight travel is required. * Valid driver's license required. * Frequently standing up, bending, climbing, kneeling, and moving about the facility. * Frequently handling objects and equipment to maintain the facility. * Will be required to regularly use commercial chemicals * Carrying, lifting or pulling items weighing up to 75 pounds. * Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay Range $34-$39/hr. Base pay offered may vary depending on many various factors including or not limited to job related knowledge, skills and job specific experience/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.