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OPEN REQUIREMENTS High school diploma or equivalent. AND A five (5) year combination of education and/or experience in occupational safety, training, or similar environment. Two (2) years of field safety experience conducting work site assessments is required. A bachelor's degree in occupational safety or related field is preferred. LICENSES/CERTIFICATIONS/REGISTRATIONS A valid driver's license is required prior to employment and must be maintained during employment in this classification. PHYSICAL REQUIREMENTS Sitting Up to 8 hours per day Lifting Up to 1 hour per day Walking Up to 8 hours per day Up to 50 max. pounds Standing Up to 4 hours per day Pushing Up to 1 hour per day Bending Up to 1 hour per day Up to 50 max. pounds Squatting Up to 1 hour per day Pulling Up to 1 hour per day Stooping Up to 1 hour per day Up to 50 max. pounds Reaching Up to 2 hours per day Climbing Up to 2 hour per day Balancing Up to 1 hour per day Stairs Up to 1 hour per day Twisting Will not generally apply Ladder Will not generally apply Crawling Will not generally apply Step-stool

OUC - The Reliable One, is presently seeking a Right-of-Way Agent to join the Office of General Counsel division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a detail-oriented, customer-focused professional to support OUC's real estate transactions, maintain real estate records, and facilitate right-of-way negotiations. In this role, you will be responsible for researching and preparing easement documents, coordinating with internal teams (such as engineers), interfacing with external customers (residential, commercial, and legal counsel), and ensuring accurate documentation and filings with the county. You will also manage property records, assist with right-of-way acquisitions, and support negotiations for various land-use projects. The position requires strong stakeholder management skills to navigate customer concerns, legal complexities, and internal business needs. During the initial training period, this role requires full-time, in-office attendance (Monday-Friday) to ensure comprehensive onboarding and collaboration with the team. After training, the position transitions to a hybrid schedule (three days in-office per week), with Wednesdays as a designated in-office day for Legal staff meetings. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: * A Bachelor's degree in Real Estate, Business, Public Administration, or a related field; an additional two (2) years of relevant experience may substitute for each year short of the degree requirement * 3+ years of experience in right-of-way acquisition, real estate negotiations, land management, leasing, or engineering, with a strong preference for experience in government entities/public sector. * Experience in real estate research and document preparation, including reviewing and preparing legal documents related to easements, property records, and title research * Familiarity with county filing processes and property appraiser records for recording easements, verifying property ownership, and conducting title work * Ability to interpret and prepare maps using GIS software to delineate territorial areas and ownership boundaries * Strong interpersonal and stakeholder management skills, with the ability to educate customers, manage expectations, and resolve conflicts effectively * Familiarity with government right-of-way acquisitions processes involving eminent domain or the threat of eminent domain (preferred) * Attention to detail and strong organizational skills to manage daily filing, documentation, and reporting tasks * A Florida Real Estate License (or willingness to obtain within one year) * Valid Florida Driver's License OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $71,200 - $89,000 annually - commensurate with experience Location: "The Greenest Building in Downtown"- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Responsible for researching, developing, and maintaining real estate records; supporting real estate transactions and litigation; helping to implement OUC's real estate strategies; supporting negotiations of projects and deals put in place by OUC's operating business units. Primary Functions: * Coordinate, oversee, and advise on land and facilities acquisitions, joint project development efforts (to the extent involving real estate), permitting/land use issues, and easement and rights-of-way discussions with developer/customers; * Prepare, negotiate, acquire, and review legal documents concerning land and facilities acquisitions and permitting, joint project development efforts, and easement and rights-of-way; including compensated and non-compensated electric & water easements, vacates, subordinations, agreements, releases/disposals, no objections, and other various documents regarding land rights. * Maintain and monitor Real Estate records (i.e. Letter Agreements, Joint-Use of Easement Agreements); * Research & analyze public records & company records for internal business partners & external customers regarding land rights, including current and past legal ownership; * Research and prepare related documents and letters, including agenda items for Commission meetings, as needed; * Investigate customer questions and complaints concerning OUC land rights; * Interface with the City of Orlando on land related matters needing City review and approval; * Coordinate and interface with law firms/consultants representing OUC or landowners/developers on both general permitting and development issues as well as condemnation matters; * Attend departmental meeting to advise on status of various projects and Commission meetings in support of real estate items; * Manage and maintain all real estate related documents using the enterprise content management system (Documentum); * Provide guidance, training, and assistance to Legal staff and student interns on document management and research; * Assist and advise on special projects regarding real estate matters; conduct and attend project meetings with internal business partners and/or external customers, as needed; * Perform other duties as assigned. Technical Requirements: * Working knowledge in all, but not limited to, the following: * Real Estate principles and practices; * Read/Understand Maps and Engineering Drawings; * Read/Understand permits (wetlands and development related); * Research Real Estate Ownership and Encumbrances; * Read/Understand and Write Legal Descriptions; * Research Property Records; * Developmental Plans; * Mapping; * Property Appraiser's Website; and, * Engineering drawings and schematics showing facilities on land. * Familiarity with all, but not limited to, the following: * Software Applications (i.e. PSERM, Oracle Utilities Suite: Customer Care and Billing (CC&B), AutoCAD, GIS System, Documentum); * Automated systems related to right of way activities; * Familiar with OUC Systems and Service Territory; * Understanding of utility operations, equipment, and needs related to property access; * Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; * Calculate acreage, distance and areas of easements and property, property values and averages; * Understand apply governmental accounting practices in maintenance of financial records; * Ability to provide coaching and work guidance to other staff members related to right of way activities; * Ability to make arithmetic computations using whole numbers, fractions and decimals, rates, ratios and percentages; * Ability to use Microsoft Office Suite (Word, Excel, Power Point, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: * Bachelor's degree in Real Estate, Business or Public Administration or related field of study from an accredited college or university; an additional two (2) years of experience, as described below, may substitute for each year short of the degree requirement * Minimum of three (3) years of experience as a Right-of-Way Specialist, real estate negotiations, land management, leasing or engineering experience (preferably in public sector) * Experience in government right-of-way acquisition under threat of eminent domain preferred * To be completed within one (1) year of hire: * Real Estate License Working Conditions: This job may occasionally be exposed to wet, humid conditions (non-weather), work near moving mechanical parts, outdoor weather conditions, extreme cold or hot (non-weather), and insects. Physical Requirements: This job consists of constant typing, detailed inspection, speaking and hearing, writing, walking, sitting, and bending/stooping. This job consists of frequent standing, reaching overhead, kneeling/crawling, repetitive motions, and climbing. This job may lift up to twenty (20) pounds, and may drive a company vehicle. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

OUC - The Reliable One, is presently seeking a Manager of Insurance & Claims to join the Risk Management department within the Office of General Counsel division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a strategic, solutions-oriented professional to lead the management of OUC's self-insurance program, ensuring optimal coverage, cost efficiency, and effective claims resolution. In this role, you will oversee the administration of property and casualty insurance, workers' compensation, and third-party claims. You will be responsible for evaluating and analyzing risk exposures, negotiating insurance policies and settlements, and ensuring compliance with regulatory and contractual obligations. This role also involves leading and mentoring a team while handling a portion of the claims workload, including complex and litigated cases. You will collaborate with legal counsel, brokers, and internal stakeholders to drive risk management strategies and process improvements. To support knowledge transfer, team integration, and hands-on learning, this role follows a phased hybrid schedule. During training, in-office presence is required at least four days per week, transitioning to a flexible hybrid model. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: * Bachelor's degree in Business, Risk Management, Accounting, Finance, or a related field (Master's degree preferred). * 7+ years of experience in insurance, property and casualty, liability, workers' compensation claims, risk management, or contract reviews, with a strong preference for experience in government entities/public sector. * 3+ years of formal supervisory experience is required, with demonstrated ability to manage teams, allocate workloads, and oversee claims administration * Experience in self-insurance program design, implementation, and analysis. * Strong negotiation skills, with the ability to liaise effectively with brokers, adjusters, underwriters, and legal teams to resolve claims and negotiate policy renewals. * Ability to interpret and review contracts, make coverage recommendations, and communicate necessary revisions tactfully. * Associate Risk Management (ARM-P), Chartered Property Casualty Underwriter (CPCU) certifications, preferred * State of Florida General Lines Adjuster or Agent license, preferred * Strong decision-making, conflict resolution, and critical thinking skills, with the ability to assess claims, mitigate risks, and justify recommendations. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $120,000 - $150,000 annually - commensurate with experience Location: "The Greenest Building in Downtown"- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Manages the administration of OUC's self-insurance program as well as Property & Casualty Insurance and Workers Compensation (WC), WC claims, and third-party WC administration (TPA) services. Performs an analysis of insurance needs to provide optimum coverage, costs, and claim settlements. Oversees the evaluation and analysis of risk exposures, and loss trends. Manages the investigation, negotiation, and settling of claims. Evaluates claims and resolve in a fair and effective manner that serves the Commission's best interests, including litigation. Primary Functions: * Manage OUC's self-insurance program including property & casualty and worker's compensation; * Manage the administration of OUC's workers compensation program; * Manage daily operations, special projects, and strategic planning emerging risks; * Oversee the evaluation and investigation of third-party and subrogation claims; * Conduct ongoing analysis of insurance needs and risk exposures; * Review insurance provisions in contracts and provide recommendations to ensure adequate protection of the Commission; * Consult with internal and external legal counsel in support of claims litigation; * Research, negotiate and purchase commercial insurance and policy renewals. * Oversee the budget development for insurance claims, premiums, and payroll impacts; * Review and approve all insurance invoices, payments, settlements, etc.; * Provide data metrics and reporting to leadership regarding OUC's self-insured program to support leadership decision making and to ensure compliance with all regulatory, contractual and financial obligations; * Monitor legislative developments and industry trends concerning insurance and risk management; * Manage and lead assigned staff to provide direction of day-to-day activities. This includes, but is not limited to, employee coaching, development, and performance evaluation; * Support and maintain an effective work team; fosters a culture of respect and continuous learning; * Perform other duties as assigned. Technical Requirements: * Working knowledge of all, but not limited to, the following: * Insurance markets, coverage forms, trends, brokers, regulators; * Claims investigation, evaluation and litigation; * Claims administration software (File Handler, Risk Master preferred); * Claims policies and procedures; * Data metrics and reporting; * Medical practices, procedures, and terminology; * Elements of contracts and appropriate insurance requirements; * Effective interpersonal and communication skills, both written and verbal; * Strong negotiation skills; * Related industry, organizational and department policies, best practices, procedures, rules, regulations, ordinances and laws; * Water and electric utility operations; * Ability to: * Lead, coach, develop, and evaluate staff; * Prepare and deliver related presentations; * Identify strategic needs and develop departmental strategic plans and goals; * Partner and collaborate cross-functionally to develop solutions; * Manage a budget and contracts; * Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; * Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: * Bachelor's degree in Business, Risk Management or related area of study from an accredited college or university; * Master's degree in related field of study, preferred. * Minimum of seven (7) years of experience in insurance, property and casualty, liability or workers compensation claims, contracts or risk management, to include: * Experience in the design, implementation, administration, and analysis of corporate self- insurance programs; * Minimum of three (3) years of formal supervisory experience (required); * State of Florida General Lines Adjuster or Agent license, preferred; * Associate Risk Management (ARM-P), Chartered Property Casualty Underwriter (CPCU), preferred. Working Conditions: This job may involve occasional exposure to some disagreeable elements (dust, heat, fumes, cold, noise, vibration or wetness) and accidents are improbable other than minor injuries. Physical Requirements: This job consists of constant speaking, hearing and reading. This job may consist of very frequent typing and writing. This job may consist of frequent standing, walking and sitting. This job may consist of occasional lifting up to twenty (20) lbs. and repetitive motions. Additionally, this job may also consist of occasional driving of a company vehicle. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

OUC - The Reliable One, is presently seeking a Buyer to join the Financial & Support Services division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a proactive, analytical strategic sourcing professional with strong financial acumen and a customer-focused mindset to procure supplies, equipment, materials, and services in the most cost-effective manner while managing moderately complex purchasing processes. In this role, you will manage multiple active RFPs at various stages, oversee daily contract renewals and purchase orders, and negotiate complex solicitations and service-based contracts. You will collaborate closely with internal stakeholders and utilize ERP systems, financial expertise, and market research to secure competitive pricing and foster strong relationships with external suppliers. Your proven ability to efficiently manage RFPs, negotiate contracts, and process purchase orders will be essential to driving success in this role. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: Bachelor's Degree in Finance, Business, Accounting, Engineering, or related area of study from an accredited college or university; in lieu of a degree, equivalent combination of education, industry standard certifications (CPPB, CPSM, CPP) or experience may be substitutable on a 1:1 basis 3+ years of hands-on experience in Purchasing, Supply Chain, or a directly related field, preferably with a focus on service-based procurement within the government, utility, construction, engineering services, or technology sectors Proven experience in sourcing and managing contracts for specialized services, such as consulting, software development, preventative maintenance and repair, contract labor, and engineering/construction services A Certified Professional Public Buyer (CPPB), Certified Professional in Supply Management (CPSM), or Certified Procurement Professional (CPP) certification is preferred OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $32.24 - 40.30 per hour (Estimated $67,069 - $83,834 annually) - commensurate with experience Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Procures supplies, equipment, materials and services in the most cost-effective manner. Administers moderately complex purchasing processes in accordance with OUC policies and procedures. Act as a liaison between internal and external customers, such as suppliers and internal departments. Negotiates pricing, contracts and builds strong professional relationships with both internal and external customers. Primary Functions: Receive, review, and understand specifications related to moderately complex procurement requests; evaluate responses from suppliers and make recommendations to management; notify suppliers of award and complete the contract(s); Collaborate with internal teams and external suppliers for purchasing supplies, equipment, materials, and services that are moderate in size, scope, risk and cost; Serve as the subject matter expert in the notification systems (e.g. Vendorlink) and utilize appropriate financial and sourcing systems for tracking and managing contracts and purchases. Create and process contracts, extensions and amendments; review contracts and purchase orders for items that are moderate in cost and complexity; research and update delivery timelines for materials to support end-users with project planning; Create Purchase Orders (PO) from order requisitions; review and manage order requisition report to area business unit; issue PO to suppliers for acknowledgement; process change orders and administrative changes; Review market research and supplier information for most cost-effective and competitive pricing for materials and services; Create evaluation criteria matrix, analyze commercial offers and make recommendations; Identify new business opportunities consistent with business short and long-term strategies; Manage purchasing activities for materials and services, both indirect and direct that have moderate levels of risk; Collaborate with end users to plan projects, establish goals/requirements, best project approach, assess risks, develop strategies, establish terms and schedule material and service needs; Utilize a variety of reports to track the status of purchasing activities and outcomes; Maintain vendor and supplier databases and logs, collect historical data, and identify trends in supplier costing and performance; Coordinate and lead the evaluation committee meetings; prepare documents, spreadsheets and correspondence to provide feedback on best practices and evaluation decisions; Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to, the following: Enterprise Resource Planning (ERP) Systems Purchasing practices Contract basics Financial acumen as it relates to price and cost analytics Applicable statues, industry regulations and company policies and procedures Keep current on public procurement best practices and trends; Continuous learning in all, but not limited to: Purchasing laws Enterprise Resource Planning (ERP) systems Contract Administration Negotiations Apply working knowledge of Florida Statutes; Ability to make quality decisions that keep the project moving forward while maintaining safety and integrity; Ability to research and evaluate product specification, quality and performance; Ability to communicate both verbally and in writing; Effective negotiation skills; Ability to build effective professional relationships with both internal and external customers; Ability to collect statistics to perform basic cost and price calculations; Ability to use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: Bachelor's Degree in Finance, Business, Accounting, Engineering, or related area of study from an accredited college or university (required). In lieu of a degree, equivalent combination of education, industry standard certifications (CPPB, CPSM, CPP) or experience may be substitutable on a 1:1 basis. Minimum three (3) years of experience working in Purchasing, Supply Chain or directly related field (required). Industry standard certifications such as CPPB, CPSM, CPP (preferred). Working Conditions: This job is absent of disagreeable working conditions. Physical Requirements: This job consists of speaking, hearing and reading. This job may consist of repetitive motions, typing and writing. This job may consist of standing, walking, sitting and bending/ stooping. This job may occasionally consist of lifting up to ten (10)

OUC - The Reliable One, is presently seeking a Safety Coordinator to join the Employee Experience division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a detail-oriented and experienced professional to support the Commission's goal of preventing incidents and unsafe behavior that result in on-the-job injuries and/or property damage and maintaining regulatory compliance. In this role, you will be responsible for providing safety training, administering Safety and Health Programs, conducting accident investigations, area inspections, and crew/employee/contractor audits while also working with management and employees to solve safety and health issues and concerns. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: High school or GED (required). Minimum of six (6) years of work experience in a safety role in military, public safety, utility, construction, manufacturing or directly related industry (required). Advanced education in a related field may be substituted for experience requirements on a 1:1 basis. Experience creating or supporting the creation and implementation of safety procedures, audits, drills, and training (preferred). Utility experience (preferred) Excellent communication and presentation skills Proficient in incident investigations and root cause analysis Skilled in running safety committee meetings Knowledgeable in Safety Management Systems OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Free downtown parking Click here to view our Benefits Summary. Salary Range: $37.30 - $46.63 per hour ($77,584 - $96,990 annually) - commensurate with experience Location: Pershing: 6113 Pershing Ave. Orlando, FL 32822 Please see below a complete Job description for this position. Job Purpose: Supports the Commission's goal of preventing incidents and unsafe behavior that result in on-the-job injuries and/or property damage and maintaining regulatory compliance. This is performed by providing safety training, administering Safety and Health programs, conducting accident investigations, area inspections, and crew/employee/contractor audits and working with management and employees to solve safety and health issues and concerns. Primary Functions: In collaboration with department leadership, supports the development and facilitation of safety training using visual tools for record keeping, work site surveillance and inspection, and hazard mitigation records (i.e. lock-out tag-out, confined space, permit required confined space, CPR/AED/1st Aid, cargo, securement, trenching and excavation, etc.). Writes and presents reports such as incident reports, research findings, special hazards reports, safety notifications, email notifications etc. Engage in emergency response trainings, policies, procedures, drills and serve as liaison to incident command units. Assist in planning, developing and revising procedures, evaluating personal protective equipment, critiquing drill responses, on-site response to medical emergencies, and organizing and scheduling training exercises and drills. Schedule and conduct safety meetings for departments and create debriefing reports post meetings. Conduct unannounced/announced field audits and annual facility inspections. Perform job task evaluations to determine adequacy of safety controls and provide recommendations; Create correspondence to communicate and address safety issues, concerns, requests, questions, etc.; Participate in pre-planning activities for training such as guest requests, room reservations, purchasing food and refreshments, obtaining necessary equipment, developing hands-on demonstrations, etc. Consult with and counsel both OUC management and employees as to preferred methods of achieving cost effective solutions to mitigate or minimize hazards in the workplace; Upload, update, and manage safety recommendations in the enterprise resource management system; Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to, the following: OSHA regulations; Federal and local regulations, codes, and/or standards; Gas Monitoring Equipment; Various Personal Protective Equipment devices (PPE) Power Plant Drawings, Piping & Instrumentation Diagrams Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; Good communication and presentation skills, both verbal and written; Ability to create and analyze data and reports; Ability to identify incidents, safety violations and other concerns and communicate findings in a clear and concise manner to all appropriate parties; Ability to make arithmetic computations using whole numbers, fractions and decimals, compute rates, ratios and percentages; Ability to use Microsoft Office Suite (Outlook, Word, Excel, Power Point, etc.) and standard office equipment (computer, telephone, copier, etc.). Education/ Certification/ Years of Experience Requirements: High school or GED (required). Minimum of six (6) years of work experience in a safety role in military, public safety, utility, construction, manufacturing or directly related industry (required). Advanced education in a related field may be substituted for experience requirements on a 1:1 basis. Experience creating or supporting the creation and implementation of safety procedures, audits, drills, and training (preferred). Valid Driver's License. OSHA 30 Certification at the time of hire or to be obtained within 6 months of hire; Working Conditions: This job may be frequently exposed to working near moving mechanical parts, work in high, precarious places, work in confined spaces, outdoor weather conditions, extreme heat (non-weather), and breathing apparatus. This job may be occasionally exposed to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock, vibration, and insects. This job entails commuting to and from all field and site inspections, on-call responses, trainings held at other sites, and medical emergencies. As part of emergency response team, this role is required to respond during times of emergencies and/or safety-based incidents. During such incidents or emergencies, this role will assume an on-call responsibilities. Outside of incidents/emergencies, this role may involve working occasional evening, night, weekend and/or holiday hours. Physical Requirements: This job requires speaking and hearing, typing, reading, writing, and detailed inspection. This job may consists of standing, walking, sitting, lifting up to 40 lbs., bending/stooping, reaching over head, repetitive motions, climbing (ladders, stairs, hills, etc.), wearing personal protective equipment, and driving a company vehicle. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled

OUC - The Reliable One, is presently seeking an I & C Technician (Chilled Water) to join the Electric & Water Production division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a minimum of two (2) years of experience in performing instrumentation and control troubleshooting activities within the chilled water division's instrumentation systems. This position requires the routine installation and validation of chilled water BTU meters, pressure sensors, temperature sensor and various other instruments. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: * High School diploma or equivalent education * EPA 608 Universal Refrigerant Handling License within 6 months of hire * Two (2) years of formal trade school training or two (2) years of equivalent experience with emphasis in one or more of the following areas: 1) HVAC mechanical equipment; 2) electrical systems; 3) instrumentation systems. * Minimum of two (2) years of experience (not including equivalent education) in performing mechanical, electrical or instrumentation troubleshooting, repair and installation. * Valid Driver's License OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking Click here to view our Benefits Summary. Salary Range: Starting at $27.340 per hour (Estimated $56,867.20 annually) with a structured step progression system and performance-based pay increases every 6 months up to $41.860 per hour (Estimated $87,068.80 annually) Location: 6003 Pershing Ave. Orlando, FL 32822 Please see below a complete Job description for this position Job Purpose: This position is responsible for the maintenance, service, overhauls, repair, and troubleshooting activities, in one or more of the following trades: HVAC mechanical equipment, electrical systems, and instrumentation systems. The role is responsible for minimizing the release of refrigerants to the environment during the service, maintenance, repair, and disposal of HVAC equipment. Primary Functions: * Install, maintain, troubleshoot and service all types of mechanical, electrical, and instrumentation systems. * Ensure the safety of all equipment and personnel in the course of performing job duties. * Utilize the OUC LOTO system at all times. * Identify and execute appropriate refrigerant recovery techniques and safety procedures used during the detection and repair of refrigerant leaks. * Read and understand equipment manuals, blueprints, flowcharts, and other technical data. * Report and document maintenance performed utilizing computer systems and spreadsheets. * Work independently and exercise excellent customer service skills. * Identify and specify spare parts and tool requirements for work performed. * Work extended hours when required. * Perform emergency maintenance and maintain Chilled Water Plants and equipment during abnormal conditions (adverse weather, chemical spills) using all proper safety equipment including SCBA. * Assist in general plant cleanliness duties. Technical Requirements: * Working knowledge of, but not limited to, the following: * Chilled Water Systems Mechanical equipment (i.e. Chillers, pumps, compressors, etc.) * Electrical systems and components (switch gears, control panels, starters, etc.) * Instrumentation systems (programmable logic controllers, supportive devices, etc.) * Software to include: Tech View, E1, Siemens insight, Desigo, and other calibrating software; * Use of the following equipment: * Computers and phones; * Service and maintenance equipment related to centrifugal chillers; * Hand tools, electrical, and rigging equipment; * Safety equipment; * Company vehicle * Familiarity with the following: * Mechanical and electrical troubleshooting procedures; * Automation and control systems; * Medium (230/480V) and High Voltage (4160V); * Programmable controllers * Basic proficiency in Microsoft Office (Word, Excel, and Outlook) * Abilities to include: * Troubleshooting, analyzing, and repairing complex mechanical, electrical, and instrumentation issues; * Monitoring chilled water equipment and operations; * Reading and understanding mechanical, electrical, structural, control loop, piping, instrumentation, and logic drawings/layouts; * Communicating effectively with all levels of service personnel and ability to discuss complex issues, both verbally and over the phone/radio; * Implementing and ensuring safety procedures throughout the plant; * Demonstrating customer service skills Education/ Certification/ Years of Experience Requirements: * High School diploma or equivalent education * EPA 608 Universal Refrigerant Handling License within 6 months of hire * Two (2) years of formal trade school training or two (2) years of equivalent experience with emphasis in one or more of the following areas: 1) HVAC mechanical equipment; 2) electrical systems; 3) instrumentation systems. * Minimum of two (2) years of experience (not including equivalent education) in performing mechanical, electrical or instrumentation troubleshooting, repair and installation. Working Conditions: This job involves Very Frequently working in a high noise environment. This job involves Frequently working in heights and confined areas, including working from ladders, scaffolds, and platforms. This job may involve Occasional exposure to water treatment chemicals and may on occasions be required to move sealed chemical containers or assist in cleaning up spills. Employees are expected to work overtime and respond to call out for work at all hours, on weekends/holidays and in all manner of inclement weather. Employees are also expected to participate in call out rotation and respond to call out 24/7 to maintain chill water plant operations. Physical Requirements: This job consists of Very Frequent standing, walking, lifting up to twenty (20) Ibs, bending, stooping, reaching over head, speaking, hearing, detailed inspection, reading, and editing. This job consists of Frequent lifting up to twenty (40) Ibs, pushing, pulling, digging, climbing (Ladders, Stairs, Hills), typing/CTR. This job consists of Occasional sitting, bending, stooping, kneeling, crawling, and writing. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

OUC - The Reliable One, is presently seeking a CDL Licensed Fleet Technician to join our Fleet division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a skilled automotive mechanic with welding and fabrication, and hydraulics experience to perform repair and preventative maintenance for OUC fleet vehicles and equipment. This will include but not be limited to gasoline and diesel engine maintenance and repair, general welding, paint and bodywork, transporting equipment, and small engine repair. In this role, you will be continuously learning to repair OUC vehicles with high proficiency in the progression toward achieving Master Technician status. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do. The ideal candidate will have: High School Diploma or GED, AND a minimum of three (3) years of mechanical experience in related automotive and equipment repair and general maintenance; OR Completion of a technical school certificate program in automotive and/or diesel maintenance AND a minimum of one (1) year of mechanical experience in related automotive and equipment repair and general maintenance Welding and fabrication, hydraulics experience (Preferred) ASE A7 Heating & Air Conditioning or ASE T7 HVAC Systems (Preferred) Florida Class A CDL with Hazmat and Tanker endorsements (Must be able to obtain and maintain within six (6) months of hire) Valid Driver's license OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period OUC's Hybrid Retirement Plan includes a fully funded cash balance account, a defined contribution 401(a) with employer matching, along with a retiree health reimbursement account Generous vacation, holidays, sick time, and paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Free downtown parking Click here to view our Benefits Summary Salary Range: Starting at $26.74 per hour (Estimated $55,619.20 annually) with a structured step progression system and performance-based pay increases every 6 months up to $36.90 (Estimated $76,752.00 annually). Location: 3800 Gardenia Ave, Orlando, FL 32839 Please see below a complete Job description for this position. Job Purpose: Performs skilled automotive mechanic work, being proficient in the repair and preventative maintenance of vehicles. Continuously learns to repair OUC vehicles with high proficiency in progression towards achieving Master Technician status. Involves general automotive and equipment repairs with a strong emphasis on preventive maintenance procedures. Assignments will include, but are not limited to gasoline and diesel engine maintenance and repair, general welding, paint and body work, transporting equipment and small engine repair. Primary Functions: Perform preventive maintenance on vehicles/equipment under general guidance until proven capability; Transport fleet vehicles, fuel, and equipment; Repair Passenger cars, trucks, and equipment tires; Perform mechanical repairs to gasoline and diesel engines; Perform general repairs to electrical systems; Troubleshoot through the use of diagnostic testing equipment; Re-fuel and wash vehicles; Perform mechanical repairs to air and hydraulic brake systems; Learn and perform hydraulic repairs to vehicle/equipment under general guidance until proven capability; Perform air conditioning trouble shooting, servicing and repair; Perform small engine servicing and repair; Perform general welding and minor fabrication; Perform basic paint and body repair; Participate in Fleet Training Program and strive to complete required sign-off tasks in accordance with the Fleet Training Program agreement; Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to the following: Mechanics and vehicle repair/maintenance; Gasoline and diesel engines; Hydraulic systems (preferred); Basic welding; Tire repair; Small engine repairs; Minor paint and body repair; Computer skills to access vehicle repair information are required. Ability to: Follow instructions, working as a team member as well as independently; Maintain ASE certification requirements; Use related computer systems to access vehicle repair information; Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/Years of Experience Requirements: High School Diploma or GED AND a minimum of three (3) years of mechanical experience in related automotive and equipment repair and general maintenance; OR Completion of a technical school certificate program in automotive and/or diesel maintenance AND a minimum of one (1) year of mechanical experience in related automotive and equipment repair and general maintenance; Welding and fabrication, hydraulics experience (Preferred); Must have the ability to obtain and maintain the following certifications within ninety (90) days of hire: ASE A7 Heating & Air Conditioning OR ASE T7 HVAC Systems Must be able to obtain and maintain the following licensing within six (6) months of hire: Florida Class A CDL with Hazmat and Tanker endorsements. Working Conditions: This job involves frequent exposure to chemicals and excessive noise. This job may involve occasional exposure to noxious fumes and rare exposure to extreme weather and insects. Physical Requirements: This job requires standing and walking, frequent lifting of up to 50lbs, climbing, speaking & hearing, detailed inspection/reading, writing, and may involve frequent driving of a company car. This job may require occasional sitting. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

OUC - The Reliable One, is presently seeking a Administrative Assistant II to join the Chilled Water Operations division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a proactive and resourceful professional to provide administrative support to management and department staff. In this role, you will be responsible for performing all administrative functions, such as handling correspondence, memos, time reporting, payroll, and scheduling meetings, etc. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: * High school or GED (required). Associate's degree from an accredited college or university (preferred). * Minimum of three (3) years of experience in a mid to advanced-level administrative role * Excellent Communication Skills - Able to convey information clearly and effectively. * High Energy - Enthusiastic and able to maintain a strong work pace. * Proficient in Microsoft Word and Excel - Skilled in using these tools for document creation, data analysis, and reporting. * Collaborative - Works well with others and contributes to a team environment. * Organized - Able to manage tasks efficiently, prioritize work, and maintain attention to detail. * Experience with Payroll and Timesheets - Familiar with payroll processing, tracking employee hours, and ensuring accurate timekeeping. * Ability to come into the office 5 days a week * Florida public notary license (preferred) OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking Click here to view our Benefits Summary. Salary Range: $21.03 - $26.28 per hour ($43,745.40 - $54,662.40 annually) - commensurate with experience Location: Pershing:6003 Pershing Ave. Orlando, FL 32822 Please see below a complete Job description for this position. Job Purpose: Provide administrative support to management and department staff. Perform all administrative functions such as handling correspondences, memos, time reporting, payroll, and scheduling meetings. Prepare reports, budgets, and administrative forms. Maintain employee files and prepare employees' travel business expense request/report. Assist in preparing agenda item packages going to the commission. Maintain American Express procurement card statements. Collaborate and back-up other administrative staff. Process invoice payments and approvals. Primary Functions: * Assist in preparing commission agenda items (i.e. generating supporting documentation, and contacting vendors or internal customers to generate work orders); * Backup administrative assistants and executive assistants when out of the office (i.e. payroll, office supplies, route incoming mail); * Assist in the development of annual operation budget with budget team and accounting; * Compile, create, prepare or review reports and records (i.e. meeting minutes, memos, business expense requests/reports, employee change notices, performance improvement plans, work orders, and HR Requisitions); * Review, reallocate, and reconcile, procurement card charges; * Complete, process, review and finalize payroll related activities (i.e. time entry, correct errors, time balance, mileage, reimbursements, calculate out of class, and prepare for approval); * Maintain hard-copy and electronic office files (i.e. employee, time-sheets, business expense reports, employee change notices, procurement card envelopes); * Schedule meetings and coordinate major department functions; * Distribute mail; * Generate and/or edit power point presentations; * Review budget info for multiple business units and follow-up on corrections to be made; * Verify, prepare, and approve vendor invoices in Tungsten Network; * Order and maintain office supplies inventory; * Compile, verify, and enter requisitions across systems. Generate and process requisitions for the purchase of department's tools & materials. Provide support for purchasing activity involving requirements for RFPs, bid proposals, and contracts renewals; * Enter footprints tickets for equipment, software, new hires, system access and security access; * Provide training to administrative assistants and business unit staff on systems, processes and procedures; * Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to the following: * Procurement process; * Administrative financial practices and procedures; * Familiarity with all, but not limited to, the following: * Software applications (i.e. JD Edwards EnterpriseOne, Chrome River, Tungsten Network, Documentum, Insight [console]); * Related industry, organizational and departmental regulatory guidelines, best practices, and procedures; Ability to: * Apply financial understanding when providing business solutions to the business unit; * Understand and apply governmental accounting practices in the maintenance of financial records; * Make arithmetic computations using whole numbers, fractions and decimals; compute rates, ratios and percentages; * Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: * High school diploma or GED * Minimum of three (3) years of experience in a mid to advanced level administrative role * Florida public notary license preferred * Associates degree from an accredited college or university preferred * Additional experience in the functional area of assignment may be preferred Working Conditions: This job is absent of disagreeable conditions. Physical Requirements: This job consists of constant or very frequent speaking, hearing, reading, writing, typing, sitting, and repetitive motions. This job may occasionally consist of driving a company vehicle, reaching over head, and climbing (ladders, stairs, hills, etc.). OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

OUC - The Reliable One, is presently seeking a Manager of Process Improvement to join the Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a strategic, transformation-minded leader with strong collaboration and process management expertise to drive enterprise-level improvements across OUC's operations. This professional will champion initiatives that modernize operational workflows, enhance service delivery, and align processes with organizational goals. In this role, you will be responsible for managing the identification, prioritization, and execution of business process improvement efforts across the organization. You will lead cross-functional analyses of process performance, customer insights, and feedback mechanisms to uncover root causes of inefficiencies and service gaps. Leveraging methodologies such as LEAN and Six Sigma, you will guide business stakeholders through the development and implementation of solutions that improve efficiency, elevate customer satisfaction, and reduce costs. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do. The ideal candidate will have: Bachelor's Degree in Business Administration, Accounting, Finance or related field from an accredited college or university; Minimum of seven (7) years of progressive experience in billing, customer service, accounting/finance, or accounts receivables management; Experience in the utilities industry, preferred; Minimum three (3) years of experience in managing and supervising employees; Special training to be completed within the first six (6) months of hire: Customer Care & Billing (CC&B). LEAN or Six Sigma Green Belt certification (preferred). Hands-on experience with process re-engineering and transformation initiatives. Proven ability to lead process mapping and journey mapping sessions across cross-functional teams. Experience using process improvement and project management tools such as Visio, Jira, or Asana (preferred). OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account Paid vacation, holidays, and sick time Paid parental leave Educational and Professional assistance programs; Paid Memberships in Professional Associations Access to workout facilities at each location Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $116,000.00 to $145,000.00 annually commensurate with experience. Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson St., Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Manages the identification, prioritization, and execution of business process improvement efforts for Customer Experience operational and service units. Leads the analysis of process and performance data, customer data and information including customer feedback mechanisms and provide recommendations to improve procedures, enhance efficiency and lower costs. Leads business process owners and other business stakeholders to identify root causes of process and performance gaps, recommend solutions and develop action plans for closing gaps in performance. Primary Functions: Oversee the analysis of existing Customer Experience processes, identify areas for improvement and develop and implement solutions to optimize business processes and workflow that improve efficiency, boost productivity, reduce risk or address identified needs across multiple functional areas and systems. Lead the creation, documentation and implementation of new business transformation initiatives to improve customer experience across a variety of functional areas including but not limited to customer service, billing, meter data management, self-service capabilities etc. to deliver best-in- class capabilities, experience and satisfaction and associated performance metrics. Leverage methodologies such as LEAN or Six Sigma, and change management to increase efficiency and adoption, reduce costs, errors and risks; Partner with customer service business area process owners and other business stakeholders across multiple business units to identify root causes of process and performance gaps and defects impacting customer experience or that create operational inefficiencies, recommend solutions and develop action plans for remediation; Communicate on a regular basis with stakeholders including business owner, Information Technology personnel and area management on the process improvement efforts, recommend changes, prioritization of actions, and lead the coordination and monitoring of project activities; Lead the team(s) to perform systematic and periodic quality checks within the customer information system and meter data management in order to understand gaps, defects and barriers to performance; Manage, maintain and educate business stakeholders on systems (i.e. CC&B and MDM) security roles and access capability; Manage and lead assigned staff to provide direction of day-to-day activities. This includes, but is not limited to, employee coaching, development, and performance evaluation; Support and maintain an effective work team; fosters a culture of respect and continuous learning; Provide input in the preparation of the business area operational and capital budgets; Prepare Commission Agenda Item documentation; purchase order generation, budget preparation and monitoring, and project documentation Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to, the following: Customer information system functionality and processes; Process improvement methodologies Process development, interpretation, improvement and documentation Analysis and interpretation of data and metrics; Meter to cash operations including billing, collections, metering, etc. Risk and Control management methodologies Customer Journey Mapping Familiarity with all, but not limited to, the following: Utility rates and related services, policies and regulations; Meter Data Management system and processes Change management; Electric and water distribution and metering infrastructure; Customer billing statements; Software applications and tools utilized for tracking customer information, billing and related usage data; Operating and maintenance budget process; Related industry, organizational and departmental policies, practices and procedures; legal guidelines, ordinances and laws; Ability to: Understand customer care, residential and commercial; Understand usage data and billing relationships; Exhibit excellent verbal and written communication skills; Develop and present impactful and executive level presentations; explain and answer questions, persuade and influence target audience to approve recommendations; Develop, read and interpret process flow documentation; Make arithmetic computations using whole numbers, fractions and decimals, rates, ratios and percentages; Use Microsoft Office Suite (Visio, PowerPoint, Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.); Education/ Certification/ Years of Experience Requirements: Bachelor's degree in Business, Business Process Improvement, Quality Control, or related field of study from an accredited college or university; Minimum of seven (7) years of experience in customer service or billing operations, to include: Three (3) years of experience in business process improvement; Prior experience with billing, customer information technology and data management technology, required. Experience in utility or related industry, preferred; Minimum of three (3) years of managerial/supervisory experience; Special certifications or training to be completed as indicated: Process Improvement Methodology (LEAN), or Six Sigma Green Belt certification within 18 months of hire; Working Conditions: This job is performed in an office work environment and is absent of disagreeable working conditions. Physical Requirements: This job consists of speaking, hearing, reading, typing and writing. This job requires frequent sitting, occasional standing and walking and may require lifting up to twenty (20) lbs., bending/ stooping, reaching over head.

OUC - The Reliable One, is presently seeking a Product Development Coordinator to join the Marketing & New Products division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a detail-oriented, analytical professional to support product lifecycle management and coordinate projects, programs, and services from pilot through full-scale operations. In this role, you will be responsible for providing project and program coordination across a portfolio of strategic initiatives, collaborating with internal teams and external partners, and collecting and analyzing key data metrics. You will also generate reports, conduct feasibility studies, and support financial and operational analysis related to new product development. Additionally, you will assist in the creation of professional presentations and maintain documentation for project tasks and training. We are looking for a proactive problem solver with strong data analysis skills and the ability to support multiple initiatives simultaneously. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: Bachelor's degree in Business Administration, Finance, Accounting, Economics, Engineering, Information Technology, Mathematics, Statistics, or a related field (In lieu of a degree, equivalent combination of education, experience, and certification). 3+ years of experience supporting business operations, including program or project development, budget/accounting coordination, financial data research, operational reporting, or business operations analysis. Experience in project coordination, product development, business analysis, and marketing analytics. Strong analytical skills with experience in data capture, reporting, and process management. Proficiency in Excel, SQL, and Power BI (no programming experience required). Ability to perform data analytics and generate insights. Proficiency in Microsoft Office and ERP or SAP software (e.g., CC&B, EnterpriseOne Insight). Excellent verbal and written communication skills for presenting findings and recommendations. Experience in the utility industry (preferred). OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $67,799 - $84,750 annually - commensurate with experience Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Support the product lifecycle management of existing products and new product development projects. Coordinate new and existing projects, programs, and services through the full life cycle from pilot through transition to operations. Collect data and generate reporting specific to key metrics, project management and resource coordination. Primary Functions: Provide project and program coordination across a portfolio of strategic programs and initiatives within new product development team as assigned; Collaborate across business units and with external vendors and partners on new development projects/programs; Enroll customers in new and existing programs; Collect detailed data and track key metrics that measure the success of the assigned projects; Generate operational reports and metrics on an ongoing basis; Identify issues or gaps in processes and work with the Analyst to develop and recommend solutions; Perform solution feasibility studies and reporting; Analyze financial and operational data related to new product development and market generation; Assist in creation and maintenance of task and training documentation; Assist in the development of professional presentations related to product research and development; Research and report on financial data associated to projects assigned and coordinate with budget and accounting business units; Present findings and recommendations to management; Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to, the following: Project coordination; Product development; Business analysis; Marketing analytics; Data capture and analysis; ERP or SAP Software Applications (i.e. CC&B, EnterpriseOne Insight); Ability to: Prepare business analysis reports with financial data; Contribute to multiple projects and/or teams; Demonstrate quantitative analytical skills; Communicate effectively verbally and written; Collaborate with teams; Present analysis and recommendations; Use process management and communication development; Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; Use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: Bachelor's Degree in Business Administration, Finance, Accounting, Economics, Engineering, Information Technology, Mathematics, Statistics or related field of study from an accredited college or university. In lieu of a degree, equivalent combination of education, experience, certification may be substitutable. Minimum of three (3) years of providing support to business operations, which includes; Program or project development experience, Budget/accounting coordination, Financial data research, Developing operational reports, and/or Analysis of business operations Utility industry experience (preferred); Working Conditions: This job is absent of disagreeable working conditions. This job is performed in an office work environment. Physical Requirements: This job consists of sitting, speaking, hearing, reading, typing, writing, and detailed inspection. This job may consist of reaching overhead, standing, and walking. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations .

OUC - The Reliable One is presently seeking a Oracle CC&B Utilities Technical Supervisor to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for an experienced and strategic professional to supervise and lead the work of the technical, applications support team in day-to-day activities, improvement of the overall health of the systems, and will participate with management in establishing accountabilities, goals, & objectives. In this role, you will provide application expertise, analysis, and serve as the primary point of contact for application readiness, reliability, availability, and responsiveness as well as quality solution development. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: * Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) from an accredited college or university, other disciplines considered. In lieu of a degree, equivalent combination of education, certifications and experience may be substitutable. * Minimum of seven (7) years of progressive experience in providing analysis, technical solutions, patching & maintenance, and support of business operations utilizing advanced business applications, including: * At least five (5) years of experience working with Oracle Utilities- CCB/MDM or Meter to Cash (Currently CCB 2.9; MDM 2.5 on prem) * Minimum of one (1) year of supervisory experience with diverse teams of varying job responsibilities. * Experience with Java, OUAF, WebLogic, SOA, System Integrations, and APIs (required) * Salesforce experience a plus * Strong desire to lead and develop a team dedicated to growth and improvement. * System administration and development experience (preferred) OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $108,00.00 - $135,000.00 annually - commensurate with experience Location: Reliable Plaza 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Functions: Responsible for providing leadership, advisement, coordination, and oversight to all aspects of corporate, enterprise and resource planning applications, including but not limited to: client interface; system incident triage; solution development; release coordination; environment coordination; quality assurance coordination; product vendor interface; IT Operations interface; on-call support; staff development; and performance evaluations. Primary Functions: * Supervise and lead the work of an assigned Technology Product Delivery team in day-to-day activities and participate with the management in establishing accountabilities, goals, & objectives; * Balance team workload and help to ensure effective team outcomes and deliverables; ensure all team tickets (IT Requests) are managed, completed and documented by department's Service Level Agreements; Serve as a subject matter expert across one of the following Enterprise Resource Planning (ERP), Customer Information System (CIS), Meter Data Management System (MDM), Bill Print and Prepaid systems; * Provide application and business expertise for Information Technology and client base, and serve as the primary point of contact for end-users needing functional support and system interaction in business processes; * Partner with business units to optimize utilization of existing software products, develop business cases for product enhancements, upgrades, and/or replacing existing applications; * Provide project management leadership across the team; develop project status, plans, and schedules; manage risks, communication to business team, and coordinates testing; prepare workload planning/capacity; directly manage individually assigned projects; * Provide expertise and consultation for all components in core assignment; directly manage and/or provide back up to individually assigned products; apply understanding across operational areas of OUC and interactions with one of the following product sets Meter to Cash, ERP systems; * Evaluate employee performance; provide coaching, feedback, and development support and planning for employees, helping to ensure alignment with strategic goals and objectives; delegate assignments and authority as appropriate; * Participate with management in selection and promotion procedures to include reviewing applicants and interviewing potential new employees to effectively recommend candidates for open positions; * Ensure compliance with OUC safe work practices and foster a cohesive environment; * Ensure compliance with standard operating procedures and quality development and documentation standards, including internal and external audit compliance; * Advocate and monitor application change implementation to be in compliance with change management committee governance; * Oversee administrative activities, such as preparing department communication/newsletters, maintaining meeting documentation and recaps; * Provide vendor management leadership, including supporting selection requirements, implementation, contract compliance, and conducting ongoing vendor/product meetings; * Establish and manage collaboration tools (i.e. Sharepoint, Share drive, Documentum); * Perform other duties as assigned; Operations Role: * Provide leadership in needs assessment and the elicitation of functional requirements for application software using structured user interviewing techniques; * Define and document system scope, current logical view, general requirements and proposed logical view using structured design and analysis techniques; * Lead team to design and execute test plans for unit, integration and user acceptance tests; * Develop and maintain documentation regarding system functionality: document all issues and their resolution; review existing procedures and recommend updates as needed; and review and provide feedback on recommended procedural changes; Technology Role: * Provide leadership in needs assessment and the elicitation of technical requirements for application software using standard system and development methodology techniques; * Define and document system logical view, general requirements and proposed logical view of structural and technical changes; * Lead team to design and execute requirements, integrations, and environment to define and support end-to-end testing; * Develop and maintain documentation regarding system functionality: document all issues and their resolution; maintain general development accepted practices and naming conventions to ensure quality; develop and maintain architectural diagrams and other generally accepted system documentation review existing procedures and recommend updates as needed; and review and provide feedback on recommended procedural changes. Technical Requirements: Working knowledge of all, but not limited to the following: * Assigned technology product and/or enterprise applications (i.e. Oracle EnterpriseOne, Oracle Customer Care & Billing System, Oracle Meter Data Management, Oracle Smart Grid Gateway, Connexo NetSense, EMC Documentum Enterprise Content Management System, Unify Telephony, Unify Unified Communications, Omni-channel, Business Intelligence (BI), data warehouse, Enterprise Service Bus (ESB), Web, and other related key systems); * Java and SQL; * Budget reports; * Request for proposals (RFPs) and contracts; * Analysis of utility operations and infrastructure practices; * Utilizing, researching, and piloting new technologies; * Project management; * Technology product management; * Familiarity with all, but not limited to, the following: * Supervisory responsibilities to include: preparation of performance evaluations, reviewing time sheets and attendance records, summary of work produced, monitoring SLA (Service Level Agreement), and key performance metrics; * Outside and inside contacts to carry out organization programs or occasional contacts; * Effective interpersonal, active listening, and written and verbal communication skills; * Skills related to motivation, encouragement, develop, and resolving conflicts of employees; Ability to: * Organize and prioritize; * Lead, coach, and evaluate teams and assigned staff; * Evaluate business processes and identify opportunities for technology solutions and/or enhancements; * Make decisions effectively; * Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/Years of Experience Requirements: * Bachelor's Degree required. Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) from an accredited college or university, other disciplines considered. In lieu of a degree, equivalent combination of education, certifications and experience may be substitutable. * Minimum of seven (7) years of progressive experience in providing analysis and support of business operations utilizing advances business applications, to include: * Minimum of five (5) years in a role involving support, usage and configuration and/or development of ERP, CIS and/or other utility applications (e.g. E1, CC&B, MDM, and/or Head End System) with three (3) of those years being actively involved with development and implementation; and * Minimum of one (1) year of experience leading small/medium project and other improvement/enhancement efforts * Experience with Groovy, Control-M, WebLogic, and/or Oracle ILM applications (preferred) Working Conditions: This job is mostly performed in an office work environment without disagreeable conditions. Physical Requirements: This job requires constant detailed inspection/reading/English. This job may require constant speaking and hearing. This job requires very frequent typing, writing and may involve very frequent sitting. This job may involve frequent walking, repetitive motions, and operating machines or equipment. This job may involve occasionally driving a company vehicle. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

Applies broad knowledge of principles in a specific area. Independently evaluates, selects and adapts standard techniques, procedures and criteria. Acquires general knowledge of principles and practices of related fields, able to function on multi-discipline teams. Capable of planning and leading a major project or working on several projects of moderate scope. Responsibilities include planning and designing complete projects, systems, components or processes. Able to plan, design and conduct experiments, analysis and interpret results. Receives limited supervision on assignments, may receive guidance when necessary or when using modified techniques or unconventional approaches. Responsible to assign and direct work of others as assigned and coordinate work with other internal and external stakeholders as required. Prepares for the manager project scopes, schedules, budgets, assignments and communications regarding specific assignments and projects. * Lead design & development projects as assigned anywhere within the electric system. This includes all aspects ranging from researching capacity requirements, planning, design, standards development, cost estimating and scope development under the direction and review of a manager or designee. * Responsible for providing engineering, operational and troubleshooting support to electric systems operating staff. Includes monitoring and improving system performance, modifying procedures, providing technical advice or training, investigating system failures, and participating in process improvement opportunities under the direction and review of a manager or designee. * Develops, implements and monitors engineering applications, tools, processes and services used to plan, maintain, troubleshoot, operate and improve the electrical system. * Defines, studies, analyzes, and maintains transmission, distribution and generation models. * Schedules, plans, studies, tests and coordinates forecasting models in support of the electrical system. * Provide project management in the construction, removal, modification or refurbishment of complex system projects within the electric system. This includes scope, resource and budget development, vendor selection and resource procurement, permitting, project coordination, site inspections, and testing under the direction and review of a manager or designee. * May include the coordinating, scheduling and directing internal or external technical and construction resources required for the project. * During emergency system recovery events may dispatch plant or field crews and troubleshooters engaged in the construction, maintenance and emergency restoration of electric distribution facilities and customers' service facilities. * May be required to sign and seal system drawings, specifications and reports. (Depending if a role requiring P.E.) * Prepare requests for proposal (RFPs), reviewing responses and making bid award recommendation based on JEA procurement guidelines and policy. * Oversee complex field inspections including testing. Responsible to document and report non- conformance with design plans and specifications. * Coordinate with other internal and external stakeholders as required regarding engineering requirements and utility projects. * Preparation of technical, financial or process analysis related reports. * Preparation of written and verbal project status reports to include scheduling and financial performance details. * Use complex computer simulation software and interpret results. * May update computer models and related databases, both locally on JEA systems and on external systems. * Works with the interpretation and application of NERC standards in all phases of the electric system. * Train and mentor others in engineering, project management or other related aspects of the functional area. * Performs other job-related work as assigned Electric Generation (specific) * Designs, develops, and improves fossil power plant operations and/or maintains plant facilities and mechanical equipment in safe, efficient and economical working conditions through the direction or performance of maintenance activities. OPEN REQUIREMENTS: Bachelor of Science degree in Electrical Engineering accredited by the Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology (EAC/ABET) plus a minimum of five (5) years of engineering work experience within one or more of the specialty areas listed below (See Engineering Disciplines and Specialty Areas). * OR- Master of Science degree in Electrical Engineering plus at least four (4) years of engineering work experience within one or more of the specialty areas listed below (See Engineering Disciplines and Specialty Areas). Discipline: Electrical Engineering Specialty Areas: Instrumentation and Control, Distribution Systems, Power plant generation, power, reliability, controls and Relays Sub-Specialty Area: Electric Generation LICENSE/CERTIFICATION/REGISTRATION: A valid driver's license is required prior to employment and must be maintained during employment PROBATIONARY PERIOD: Twelve (12) months SAFETY SENSITIVE: Yes PHYSICAL REQUIREMENTS: Sitting Up to 7 hours per day Lifting Up to 2 hours per day Walking Up to 4 hours per day Up to 50 max. pounds Standing Up to 4 hours per day Pushing Will not generally apply Bending Up to 3 hours per day Up to 50 max. pounds Squatting Up to 2 hours per day Pulling Up to 1 hour per day Stooping Up to 2 hours per day Up to 50 max. pounds Reaching Up to 2 hours per day Climbing Up to 1 hour per day Balancing Up to 1 hour per day Stairs Up to 1 hour per day Twisting Up to 1 hour per day Ladder Up to 1 hour per day Crawling Up to 2 hours per day Poles Will not generally apply Kneeling Up to 2 hours per day Outdoors Up to 5 hours per day Unusual hearing or vision demands: None specified. Other physical demands or notes: JEA employees should not attempt to lift, pull, or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing, or pulling in an awkward position, when outdoors or walking in non-paved areas. Must possess sufficient strength and agility to perform lifting, climbing, and carrying of tools and equipment. Able to wear appropriate safety equipment; work at heights and perform arduous duties.

OUC - The Reliable One, is presently seeking a Manager of Insurance & Claims to join the Risk Management department within the Office of General Counsel division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a strategic, solutions-oriented professional to lead the management of OUC's self-insurance program, ensuring optimal coverage, cost efficiency, and effective claims resolution. In this role, you will oversee the administration of property and casualty insurance, workers' compensation, and third-party claims. You will be responsible for evaluating and analyzing risk exposures, negotiating insurance policies and settlements, and ensuring compliance with regulatory and contractual obligations. This role also involves leading and mentoring a team while handling a portion of the claims workload, including complex and litigated cases. You will collaborate with legal counsel, brokers, and internal stakeholders to drive risk management strategies and process improvements. To support knowledge transfer, team integration, and hands-on learning, this role follows a phased hybrid schedule. During training, in-office presence is required at least four days per week, transitioning to a flexible hybrid model. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: Bachelor's degree in Business, Risk Management, Accounting, Finance, or a related field (Master's degree preferred). 7+ years of experience in insurance, property and casualty, liability, workers' compensation claims, risk management, or contract reviews, with a strong preference for experience in government entities/public sector. 3+ years of formal supervisory experience is required, with demonstrated ability to manage teams, allocate workloads, and oversee claims administration Experience in self-insurance program design, implementation, and analysis. Strong negotiation skills, with the ability to liaise effectively with brokers, adjusters, underwriters, and legal teams to resolve claims and negotiate policy renewals. Ability to interpret and review contracts, make coverage recommendations, and communicate necessary revisions tactfully. Associate Risk Management (ARM-P), Chartered Property Casualty Underwriter (CPCU) certifications, preferred State of Florida General Lines Adjuster or Agent license, preferred Strong decision-making, conflict resolution, and critical thinking skills, with the ability to assess claims, mitigate risks, and justify recommendations. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $120,000 - $150,000 annually - commensurate with experience Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Manages the administration of OUC's self-insurance program as well as Property & Casualty Insurance and Workers Compensation (WC), WC claims, and third-party WC administration (TPA) services. Performs an analysis of insurance needs to provide optimum coverage, costs, and claim settlements. Oversees the evaluation and analysis of risk exposures, and loss trends. Manages the investigation, negotiation, and settling of claims. Evaluates claims and resolve in a fair and effective manner that serves the Commission's best interests, including litigation. Primary Functions: Manage OUC's self-insurance program including property & casualty and worker's compensation; Manage the administration of OUC's workers compensation program; Manage daily operations, special projects, and strategic planning emerging risks; Oversee the evaluation and investigation of third-party and subrogation claims; Conduct ongoing analysis of insurance needs and risk exposures; Review insurance provisions in contracts and provide recommendations to ensure adequate protection of the Commission; Consult with internal and external legal counsel in support of claims litigation; Research, negotiate and purchase commercial insurance and policy renewals. Oversee the budget development for insurance claims, premiums, and payroll impacts; Review and approve all insurance invoices, payments, settlements, etc.; Provide data metrics and reporting to leadership regarding OUC's self-insured program to support leadership decision making and to ensure compliance with all regulatory, contractual and financial obligations; Monitor legislative developments and industry trends concerning insurance and risk management; Manage and lead assigned staff to provide direction of day-to-day activities. This includes, but is not limited to, employee coaching, development, and performance evaluation; Support and maintain an effective work team; fosters a culture of respect and continuous learning; Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to, the following: Insurance markets, coverage forms, trends, brokers, regulators; Claims investigation, evaluation and litigation; Claims administration software (File Handler, Risk Master preferred); Claims policies and procedures; Data metrics and reporting; Medical practices, procedures, and terminology; Elements of contracts and appropriate insurance requirements; Effective interpersonal and communication skills, both written and verbal; Strong negotiation skills; Related industry, organizational and department policies, best practices, procedures, rules, regulations, ordinances and laws; Water and electric utility operations; Ability to: Lead, coach, develop, and evaluate staff; Prepare and deliver related presentations; Identify strategic needs and develop departmental strategic plans and goals; Partner and collaborate cross-functionally to develop solutions; Manage a budget and contracts; Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). Education/ Certification/ Years of Experience Requirements: Bachelor's degree in Business, Risk Management or related area of study from an accredited college or university; Master's degree in related field of study, preferred. Minimum of seven (7) years of experience in insurance, property and casualty, liability or workers compensation claims, contracts or risk management, to include: Experience in the design, implementation, administration, and analysis of corporate self- insurance programs; Minimum of

Professional work that performs and/or plans, assigns, monitors, reviews and leads the work of others in installing, configuring, operating, maintaining, and troubleshooting servers and other computer systems. Provides support services to facilitate efficient and effective use of traditional and cloud system resources. Maintains data files and monitors the system configuration to ensure data integrity. Plans for and responds to service outages and other problems. EXAMPLES OF PROFESSIONAL WORK: * Plans, assigns, schedules, monitors, reviews and leads the work of others. * Provides coaching and mentoring and ensures that training is provided to others to maintain and enhance technical knowledge and skills. * Provides consultative services to users to enhance proposed business solutions and to help determine the best course of action. * Conducts server builds, creates and applies application patches, release upgrades and other deployment methods and modifications to server operating system hardware and software. * Configures, optimizes, fine-tunes, monitors and maintains network systems, server operating systems and system applications. * Performs or ensures system administration tasks, including adding and removing users, user groups and accounts; manages authentication, authorization, and access control. * Performs or ensures system backups and recovery procedures are performed. * Plans for re-engineering of existing systems, replacing inadequate systems and system expansion. Analyzes, diagnoses, troubleshoots and resolves system hardware, software, network and production issues. * Monitors and manages hardware and software system resources, including server performance, system and capacity trending analysis, CPU usage, disk usage, backup systems, and response times to maintain operating efficiency. * Coordinates equipment repair and deployment * Writes or modifies basic scripts and performs light programming to resolve performance problems and automate systems administration tasks. * Resolves escalated problems and identifies and recommends responses to new or unusual situations. * Ensures system documentation and logs are maintained and procedures are documented. * Documents procedures, including drawings and standardized images to illustrate applications server hardware, software and network configuration and automated deployments. * Reviews research data and performs or ensures testing and evaluation of vendor hardware, software and other system components is performed as required. * Conducting ongoing assessments of short-term and long-term hardware and software needs. * Performs site preparation and/or equipment removal and data mitigation tasks for new hardware and software installations and user upgrades or moves. * Reviews and completes work in conformance with JEA Policies and Procedures to meet compliance requirements. * Writes and/or edits Requests for Proposals (RFPs) related to technology projects. * Manages vendor relationships and reviews vendor invoices to ensure accuracy and appropriate use of resources. * Ensures that plans and procedures for operating under both normal and emergency conditions are accurate, appropriate and up to date. * Assists in disaster recovery testing as System Administrator subject matter expert. * Participates in ongoing training to continuously upgrade technical knowledge and skills. * Performs other job-related work as assigned. Bachelor of Science (BS) degree in Computer Science or related discipline and four (4) years of professional experience in a system administration role in a large corporate or industrial environment for the discipline and/or specialty area(s) of Microsoft, Collaboration/Teams, and Sharepoint. * OR- Eight (8) year combination of education, training and experience in installing, supporting, and maintaining servers and other computer systems in a large corporate or industrial environment for the discipline and/or specialty area(s) of Microsoft, Collaboration/Teams, and SharePoint. Required to help maintain 24 X 7 systems availability. LICENSING/CERTIFICATION/REGISTRATION: A valid driver's license is required prior to employment and must be maintained during employment in this classification. The full salary range for this position is $85,134.40 - $132,392.00. Salary will vary based on education, experience, skills, and abilities.

OUC - The Reliable One, is presently seeking a Technician (WPRO) - Mechanical Specialty to join the Electric & Water Production division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are looking for a highly technical and efficient problem solver with strong troubleshooting skills. In this role, you will be responsible for the general operation maintenance, and installation of water treatment plant equipment and systems in the Water Production Maintenance department. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: * High School Diploma or equivalent (required) * Completion of trade school formal training, six (6) months minimum, with an emphasis in mechanical, electrical, control systems or directly related field of maintenance specialty (required) * A minimum of two (2) years work experience in a directly related maintenance specialty (required), five (5) years' experience (preferred) * Completion of trade school formal training, two (2) years minimum, with an emphasis in mechanical, electrical or control systems (OR) associate's degree in engineering with an emphasis in the same, (OR) 1,000 hours of military training in the same * Valid Driver's License * Possess a valid Class C Water Plant Operator's License issued by the State of Floridia at start date or able to obtain within first 12 - months of employment * Possess a Hazardous Materials Technician Level HAZWOPER Certification at start date or able to obtain within the first 12 - months of employment OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period * OUC's Hybrid Retirement Program includes a fully funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking Click here to view our Benefits Summary. Salary Range: Starting at $27.340 per hour (Estimated $56,867.20 annually), with a structured step progression system and performance-based pay increases every 6 months up to $ 41.860 per hour (Estimated $87,068.80 annually) Location: 6003 Pershing Ave., Orlando, FL 32822 Please see below a complete Job description for this position Job Purpose: The Technician is a member of the Water Production Maintenance team, responsible for the general operation, maintenance, and installation of water treatment plant equipment and systems. This includes Mechanical, Electrical and Control systems, including pumps, motors, valves, air compressors, chemical feeders, instrumentation / controls, PLC's, and other typical water treatment plant equipment and systems. Responsible for buildings, structures, plumbing, mechanical, electrical, and control systems, and other support related equipment. This role generally works alone and reports directly to the Supervisor of Maintenance. Primary Functions: * Perform preventative and corrective maintenance on all types of water treatment plant equipment and systems; * Troubleshoot or assist in troubleshooting equipment problems identified by Water Systems Operations; * Perform routine equipment inspection, water chemical analysis and recording, and chemical system servicing on a routine basis or as scheduled; * Install and repair all types of mechanical, electrical, instrumentation systems or with assistance from vendors, contractors, and other OUC business units as required. May assume leadership role on large maintenance projects; * Report and document maintenance performed. Identify preventative maintenance tasks to be performed; * Operate Water Production equipment and facilities as requested or required especially during adverse weather conditions; * Identify and specify spare parts and tool requirements; * Assist other maintenance and operations personnel as requested; * Perform routine and emergency maintenance in the presence of hazardous chemicals using all proper safety equipment, including SCBA (self-contained breathing apparatus); * Design and install improvement projects; * Specify and purchase material as required; * Perform other duties as assigned. Technical Requirements: * Working knowledge of all, but not limited to, the following: * Maintenance and Installation of mechanical, electrical, or controls systems such as those found in the OUC water treatment plants; * Hand tools and advanced maintenance skills. * Ability to: * Ability to work stand-by duty on a rotating basis; * Ability to work in confined spaces such as underground vaults; * Ability to work at substantial heights such as overhead water storage tanks; * Training in hazardous material handling is desirable, especially related to ozone, chlorine, caustic soda, hydrofluosilicic acid, and liquid oxygen; * Demonstrated ability to work independently and unsupervised when necessary.; Demonstrated communications skills, both written and verbal; * Demonstrated ability to use a personal computer. Education/Certification/Years of Experience Requirements: * High School diploma or equivalent (required); * Completion of trade school formal training (six (6) months minimum) with an emphasis in mechanical, electrical, control systems or directly related field of maintenance specialty (required). * A minimum of 2 years of work experience in a directly related maintenance specialty (required). At least 5 years of work experience in a directly related maintenance field (preferred). * Completion of trade school formal training (two (2) years minimum) with an emphasis in mechanical, electrical, or control systems (or) Associate's Degree in Engineering with an emphasis in, mechanical, electrical or control systems, (or) 1,000 hours of military training in mechanical, electrical or control systems (preferred). * Valid Driver's license. * Possess a valid Class C Water Plant Operator's License Issued by the State of Florida at start date or be able to obtain it within first 12-months of employment. * Possess a Hazardous Materials Technician Level HAZWOPER Certification at start date or obtain it within first 12-months of employment. Working Conditions: This job will involve very frequent exposure to chemicals and/or excessive noise. This job also involves frequent exposure to extreme weather conditions and insects. This job may involve occasional exposure to noxious fumes and heights/confined areas. In order to perform the required duties, the Technician may be assigned the use of an OUC vehicle on an eight-hour basis. Required on short notice, to work extended hours when required, including nights, weekends, and all holidays under potentially adverse conditions. Physical Requirements: This job consists of very frequent standing, lifting up to twenty (20) lbs, bending/stooping, and reaching over head. This job consists of frequent walking, lifting up to forty (40) lbs, pushing, pulling, and/or digging. This job consists of occasional writing, sitting, lifting over 50 (50+) lbs, kneeling and/or crawling, and may involve occasional monitoring/operating cranes/hoists. This job consists of frequent monitoring or operating vehicles such as pickup trucks/vans, shop tools (both hand and power operated) and/or test equipment. Must be medically qualified to conduct hazmat emergency response including donning and the use of an SCBA with a Level A Chemical Suit. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

OUC - The Reliable One is presently seeking a Associate Talent Acquisition & Onboarding Partner to join the Employee Experience division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a dynamic Associate Talent Acquisition Partner to be an integral part of the recruitment journey, providing essential administrative support while actively engaging in the recruitment, selection, hiring and onboarding processes. From scheduling interviews and conducting pre-screening assessments to evaluating candidate qualifications and supporting new hires through a seamless onboarding experience, you will play a key role in driving our Talent Acquisition initiatives forward. OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do. The ideal candidate will have: Bachelor's degree in Business Administration, or related field from a publicly accredited college or university. In lieu of a degree, equivalent combination of education, and experience may be substitutable Two (2) years of human resources experience to include: One (1) year of full cycle recruitment experience. Experience creating reports, presentations and spreadsheets; Experience using Applicant Tracking Systems (required); Familiar with Human Resources related laws and regulations (i.e. Equal Employment Opportunity (EEO), Americans with Disabilities Act as Amended (ADAAA), Age Discrimination Employment Act (ADEA) as related to application and hiring Thorough understanding of State, Federal, and local employment laws AIRS Certification, Human Capital Strategist Designation or Certification in Workforce Planning SHRM or HRCI Certified Professional (SPHR/PHR or SHRM-CP/SHRM-SCP), (preferred). Proficient in all Microsoft Office applications, (Excel, PowerPoint, Word, Teams etc.) Experienced in gathering and analyzing data while providing insights on trends and metrics. Strong organizational and presentation skills Excellent customer service skills Ability to demonstrate strong communication skills, both verbal and written OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $27.30 - $34.13 per hour - commensurate with experience (est. $56,784.00 to $70,990.40 per year) LOCATION: Reliable Plaza 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Provides administrative support and actively engages in the recruitment, selection, hiring and onboarding processes for positions at OUC. Responds to Talent Acquisition inquiries and assists candidates with the application process. Supports the Talent Acquisition team in scheduling interviews, conducting pre- screening interviews, and evaluating candidate qualifications. Creates presentations, reports and metrics related to Talent Acquisition initiatives and projects. Primary Functions: Provide administrative support and engage in full cycle recruitment and hiring process for assigned positions; Respond to inquiries regarding job vacancies and assist candidates with the application process; Assist in guiding hiring managers and staff on recruitment and selection policies, procedures, pre- employment and onboarding processes; Support creating and coordinating the Talent Acquisition events calendar and materials; Review employment applications and conduct pre-screening interviews to evaluate candidates' qualifications through phone, virtual, and “in-person” interviews; Identify, attract, and qualify potential candidates, and keep candidates engaged in OUC career opportunities; Support the Talent Acquisition team with interview scheduling, preparation of interview questions, scheduling and proctoring assessments, and other hiring and selection tasks as needed; Provide reporting and data tracking support to the Talent Acquisition team; Partner to create and deliver visually engaging presentations in support of the Talent Acquisition projects and initiatives; Coordinate the onboarding process, including orientation programs, completing necessary paperwork; Provide support for employment offers, generating offer letters, and hiring applicants through ATS; Complete accurate verification of new hire paperwork, background checks, system access, and ensure approvals are completed for onboarding; Utilize ATS system to gather recruitment data and visually present relevant metrics; Analyze data and provide insights on recruitment trends; Assist with college and trade school recruiting initiatives by: Partnering in building college, trade, and technical school recruiting strategies; Engaging students through job fairs, information sessions, case studies, campus organizations, etc.; and Attending various career fairs; Ensure compliance with the laws and regulations as it relates to recruitment, selection, and hiring practices in alignment with local, State, and Federal laws; Perform other duties as assigned. Technical Requirements: Working knowledge of all, but not limited to, the following: General office administration and management principles and practices; Applicant Tracking Systems (ATS); Human Resources related laws and regulations (i.e., Equal Employment Opportunity (EEO), Americans with Disabilities Act as Amended (ADAAA), Age Discrimination Employment Act (ADEA)) as related to application and hiring; Related industry, organizational and departmental policies, practices and procedures; Thorough understanding of State, Federal, and local employment laws. Familiarity with all, but not limited to, the following: Office of Federal Contract Compliance Programs (OFCCP) requirements for tracking candidates, applicants, and prospects; Ability to: Gather information, reports and metrics from software systems (i.e., ATS, etc.); Create presentations and slide decks; Exhibit strong organizational skills; Be flexible in a changing environment, adjust to multiple and changing priorities; Demonstrate strong communication skills, both verbal and written; Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; Use Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.); Produce results in social networking and internet vehicles and tools such as emails, search engines, social media, blogs job boards; Review data, prepare reports, organize projects, and assignments; Multi-task and prioritize in a fast-paced, deadline-driven environment. Education/Certification/Years of Experience Requirements: Bachelor's degree in Business Administration, or related field from a publicly accredited college or university. In lieu of a degree, equivalent combination of education, and experience may be substitutable; Two (2) years of human resources experience to include: One (1) year of full cycle recruitment experience. Experience creating reports, presentations and spreadsheets; Experience using Applicant Tracking Systems (required); AIRS Certification, Human Capital Strategist Designation or Certification in Workforce Planning SHRM or HRCI Certified Professional (SPHR/PHR or SHRM-CP/SHRM-SCP), (preferred). Working Conditions: This job may involve occasional exposure to some disagreeable elements such as dust, noise, cold, etc. Accidents are improbable other than minor injuries. Physical Requirements:

This is an advanced skilled-craft work in operating and maintaining an Advanced Treatment Water Facility (ATWF). Work requires considerable knowledge, operation maintenance, regulations, policies, methods, standards, and procedures governing operation and maintenance operation of purification processes that include but not limited to membrane treatment (including reverse osmosis and microfiltration), photochemical Advanced Oxidation Processes (AOP), Granular Activated Carbon, membrane contactors for dissolved oxygen removal, remineralization and stabilization process control, hazardous chemical systems, injection well systems (aquifer replenishment and Deep Injection Well), and associated equipment operation. Staff will be required to conduct routine process sampling and data collection for optimization and control. Solves complex problems within established parameters and identifies and recommends responses to new and unusual circumstances. ATWF staff will be responsible for maintaining a professional atmosphere during all work hours to maximize the visitors experience at the center. Operator Maintainer IIs may be required to work evenings, weekends, holidays, and rotating shifts. * Performs duties such as preventative and predictive maintenance tasks in purification processes, conduct clean in place cleanings of membrane systems, laboratory analysis, and calibrating analyzers & instruments. * Monitors and inspects equipment to verify proper operation, identify problems and take corrective action where needed. * Clean in place practices of membrane processes * Collecting and analyzing normalized data for RO and membrane systems. * Utilizes a Supervisory Control and Data Acquisition (SCADA) system for process control and monitoring. * Operates a wide variety of treatment equipment (including but not limited to Reverse Osmosis, Microfiltration / Ultrafiltration, Granular Activated Carbon, Advanced Oxidation Processes (with UV photolysis), Membrane Contactors with nitrogen sweep gas for dissolved oxygen removal, aquifer replenishment and deep injection wells. * Troubleshooting equipment and process issues. * Complete plant inspections and work orders * Conducts Water Quality Analysis (WQA) for process control adjustments. * Reviews membrane performance data to identify preventative maintenance opportunities. * Performs other work-related duties as assigned. OPEN REQUIREMENTS: Two (2) years progressively responsible experience in the operation and maintenance of a membrane associated Reverse Osmosis (RO), Microfiltration (MF) and/or Ultrafiltration (UF) water treatment facility providing water to public water system. LICENSING/CERTIFICATION/REGISTRATION: * A valid drivers license is required prior to employment and must be maintained during employment in this classification. * Florida Class B Drinking Water license is required prior to appointment and must be maintained during employment in this classification. * Must possess certification from the South East Desalting Association in Membrane Operator Certification (MOC) I (General Membrane Certification) Within 12 months of employment in this classification, the following are required: * Must possess and maintain forklift certification and receive scissor lift training as provided by JEA. ________________________________________________________________________ Within 24 months of employment in this classification, the following are required: * Certification from the Southeast Desalting Association: * Membrane Operator Certification (MOC) II (Advanced Reverse Osmosis Certification) and; Licenses must be maintained during employment in this classification.

Individual continues to acquire knowledge and skills in a specific functional area by performing engineering assignments using standard analysis, procedures and techniques. Responsibilities may include performing moderate investigation and analysis, design tasks, preparing project documents and plans, editing specifications, conducting research and investigations and solving straight forward problems. Continues to receive moderate instruction to complete specific objectives and direction when encountering unconventional or complex problems and developing potential solutions. Completed work receives oversight to insure the application of sound professional judgment. Is expected to coordinate work with all internal and external stakeholders as required. Assists the manager with schedules, budgets and communications regarding specific assignments and projects. * Assess and make recommended system design improvements, expansions or replacements under the direction and review of a manager or designee. * Serve as a project manager of small to moderately complex utility projects through all phases including: initial scoping, funding approvals, site selections, design, specifying and procuring equipment, coordinating construction, cost and budget management, final system checks, startup and final sign-off. * Develop, implement and monitor engineering applications, tools, processes and services used to plan, maintain, troubleshoot, operate and improve the electrical, water or wastewater systems. * Schedule plan, study, test and coordinate forecasting models in support of the electrical, water or wastewater systems. * Prepare requests for proposal (RFPs), reviewing responses and making bid award recommendation based on JEA procurement guidelines and policy. * Oversee complex field inspections including testing. Responsible to document and report non- conformance with design plans and specifications. * Coordinate with internal and external stakeholders as required regarding engineering requirements and utility projects. * Responsible for monitoring assigned utility system performance, includes coordinating with operators, investigating system failures, recommending corrective actions and improvement opportunities and providing training when necessary. * Preparation of technical, financial or process analysis related reports. * Preparation of written and verbal project status reports to include scheduling and financial performance details. * Use complex computer simulation software and interpret results. * Performs other job-related work as assigned. OPEN REQUIREMENTS: Bachelor of Science degree in Engineering accredited by the Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology (EAC/ABET) plus a minimum of two (2) years of engineering work experience within one or more of the specialty areas listed below (See Engineering Disciplines and Specialty Areas). * OR- Master of Science degree in Engineering plus at least one (1) years of engineering work experience within one or more of the specialty areas listed below (See Engineering Disciplines and Specialty Areas). Bachelor/Masters Degree Disciplines: Electrical, Civil, Environmental, Mechanical or Energy Engineering; Energy Engineering Specialty Areas: Bulk Power Systems Operation, Power, Power Plant Generation, Planning, Regulations, Petroleum/Fuels LICENSE/CERTIFICATION/REGISTRATION: * A valid driver's license is required prior to employment and must be maintained during employment. * FE or EIT is strongly preferred. PHYSICAL REQUIREMENTS: Activity Activity Sitting Up to 7 hours per day Lifting Up to 2 hours per day Walking Up to 5 hours per day Up to 50 max. pounds Standing Up to 5 hours per day Pushing Will not generally apply Bending Up to 3 hours per day Up to 50 max. pounds Squatting Up to 2 hours per day Pulling Up to 1 hour per day Stooping Up to 2 hours per day Up to 50 max. Reaching Up to 2 hours per day Climbing Up to 1 hour per day Balancing Up to 1 hour per day Stairs Up to 1 hour per day Twisting Up to 1 hour per day Ladder Up to 1 hour per day Crawling Up to 1 hour per day Poles Will not generally apply Kneeling Up to 1 hour per day Heat/cold Up to 5 hours per day Unusual hearing or vision demands: Free from color blindness (depends on job assignment); ability to maintain vision correctable to 20/40; normal field of vision; normal night vision; good depth perception. Other physical demands or notes: JEA employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position, when outdoors or walking in non-paved areas.

Education\: Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, Software Development/Engineering or similar degree and two (2) years’ experience in Web Development. OR Six (6) year combination of education, training and experience. Professional experience must be in Web Development. Required to assist in maintaining 24 X 7 systems availability. A valid driver’s license is required prior to employment and must be maintained during employment in this classification. Other Certification, Registration and/or Training specific to the job may be required during employment. This position requires that employees be in compliance with JEA procedure ES A0200 A0101 RS 628 Screening Personnel Risk Assessments (pre-hire for “FACTA” designations; pre-hire and recurring for “CIP” designations). The starting salary range for this position is $75,316.80 - $98,415.20. Salary will vary based on education, experience, skills, and abilities. *Please note\: This is not a remote position. The selected candidate will work a hybrid role, with a schedule of expected days every week on site at JEA's Downtown HQ Building. Benefits JEA offers a generous benefits and compensation package, with most benefits starting on your first day of employment. • Paid Time Off: 13 paid holidays plus an exceptional annual leave benefit to be used for vacation, personal and sick time. • Medical: Three comprehensive medical plans offered as options for you and your dependents-including one plan with 100% paid coverage for the employee. • Other Benefits: Exceptional benefits package beginning from first day of employment. • Dental • Vision • Health accounts - employer sponsored HSA and HRA • Flexible spending accounts • Tuition reimbursement • Life insurance, accidental death & dismemberment, short-term and long-term disability and more. • Retirement: JEA provides a great benefits and retirement package for its employees. Employees may begin participation in the 457 Deferred Compensation Plan on day one of employment. Employees have the flexibility to choose from a variety of investment options to help them achieve their retirement goals. Health & Wellness To encourage our employees to develop and maintain good health, JEA offers access to the Healthy Lifestyles Wellness program as well as 11 onsite fitness centers. From annual flu shots and biometric screenings to health risk assessments and periodic access to an on-site mobile mammography unit, the program offers something for everyone. Fullstack Web Development/Engineering Position Summary\: Professional work that performs or assists in the planning, analysis and implementation of information technology systems. Consults with business users to determine technology/application system requirements. May provide technical advice and counsel to less experienced analysts. For further clarification, this role includes the responsibilities of programming, supporting IT systems, and troubleshooting issues when they arise. General Position Summary\: Professional work that performs or assists in the planning, analysis and implementation of information technology systems. Consults with business users to determine technology/application system requirements. May provide technical advice and counsel to less experienced analysts. Consults with internal customers to identify and analyze current operational processes and systems and assists in recommending technology solutions, hardware and software, that meet business goals. Participates in evaluating user requests to determine feasibility; estimate cost and time requirements; and assess compatibility with existing system configuration. Consults with users to map current operating procedures and clarify application objectives. Establishes decision matrix and procedures for system, job flow and database restoration. Coordinates work-arounds and recoveries. Installs and tests hardware and software and evaluates suitability and compatibility. Coordinates the implementation of programs, products, job flows, subsystems and databases. Monitors production systems and databases and initiates aversion, correction and restoration actions. Monitors accuracy, completeness, clarity, accessibility and timeliness of project and user documentation. Resolves operating problems, provides technical assistance and training to users in application enhancements and upgrades. Promulgates and enforces established technical and procedural standards. Plans, constructs or alters programs to support performance tracking. Assists in preparing documented proposals. Assists in managing vendor relationships. May assist with planning for the reengineering of existing applications, replacing inadequate applications and enhancing or expanding current applications. Assists in disaster recovery testing. Resolves escalated problems and refers new and unusual problems or situations to a higher level. Participates in ongoing training to continuously upgrade technical knowledge and skills. Performs other job-related tasks as assigned.