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J

Working at JCPenney

Zippia Score 4.3

Overview

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JCPenney Overview

Industry
Retail
Revenue
$11.2B
Headquarters
Plano, TX
Employees
60,000
Founded In
1902
Website
Organization Type
Public
CEO
Marc N. Rosen
Social Media

J. C. Penney is a retail company focusing on apparel, accessories, home furnishings, and beauty products. Established in 1902, the company now operates as a midscale American department store chain with 689 locations across the United States and Puerto Rico. Notable for its diverse workforce, J. C. Penney is currently led by CEO Marc N. Rosen and has its headquarters in Plano, Texas.

The company employs around 60,000 people and has an annual revenue of $11.2 billion. With a median employee salary of $28,425, J. C. Penney offers competitive wages compared to some of its rivals such as Overstock.com, Staples, and Best Buy. The firm boasts excellent employee retention, with staff members typically staying for 3.4 years and fostering a positive working environment despite varying political affiliations.

JCPenney's Mission Statement

JCPenney is executing a strategic Long Range Plan that consists of four integrated strategies aimed at building a deeper, more enduring relationship with our customers, increasing the engagement and retention of our Associates, and delivering industry leading financial performance to our shareholders.

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3.6/5

JCPenney employee reviews

Based on 40 ratings

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Job openings at JCPenney
4,171 Positions
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Average salary at JCPenney
$28,425 yearly
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JCPenney employee reviews

JCPenney employee reviews
3.6/5

Based On 40 Ratings

Work At JCPenney? Share your experience.
Employee Reviews
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4.0
A zippia user wrote a review on Aug 2024
Pros of working at JCPenney

Organized work environment. Salary structure

Cons of working at JCPenney

Too many layers ie: managers should be bundled to reduce number of levels in regards to upper level positions.

JCPenney Benefits

Bonus possibilities.

What do you like best about JCPenney's CEO and the leadership team?

Overall sound communicator

How would you improve JCPenney's culture?

Reduce number of management positions and add on store personnel.

How did you prepare for the JCPenney interview?

History of the company

How does your compensation at JCPenney compare to the industry average?

Average

What's the diversity at JCPenney like?

HR well representation very good.

What brings you the most joy at JCPenney?

Seeing a team put together a plan that meets the goals of the mission.

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2.0
A zippia user wrote a review on Jun 2024
Pros of working at JCPenney

Quick and easy hire process. Easy to obtain employment.

Cons of working at JCPenney

Clackamas, Oregon location has an incredibly toxic work environment which is fostered and supported by Steve, the store manager and Susan, the HR manager. I told both of them how store supervisors talked rudely, unprofessional and yelled at me in front of employees and customers. Steve and Susan did nothing to address this behavior and told me they act that way because " they're young".

JCPenney Benefits

employee discounts

What do you like best about JCPenney's CEO and the leadership team?

nothing.

How would you improve JCPenney's culture?

Steve and Susan need more training about how to deal with unruly supervisors that are disrespectful and unprofessional towards employees.

How did you prepare for the JCPenney interview?

nothing. it's a minimum wage paying job.

How does your compensation at JCPenney compare to the industry average?

average. what more can you expect from a retail job

What brings you the most joy at JCPenney?

quitting and never returning again

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5.0
A zippia user wrote a review on Jun 2024
JCPenney Benefits

I enjoyed the discounts we partake in. I personally like all of our merchandise!

Pros of working at JCPenney

Working with associates that appreciate their jobs and are very hard working associates!

Cons of working at JCPenney

Good working hours!

What do you like best about JCPenney's CEO and the leadership team?

their professionalism and willingness to work good working relationshps!

How did you prepare for the JCPenney interview?

updating my resume and being proud of my achievements!

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3.0
A zippia user wrote a review on May 2024
Pros of working at JCPenney

Associates discount

Cons of working at JCPenney

Having to wear dress clothes everyday.

JCPenney Benefits

Making new friends

What do you like best about JCPenney's CEO and the leadership team?

No comment

How would you improve JCPenney's culture?

Raise salary

How did you prepare for the JCPenney interview?

Wearing a nice outfit and making direct eye contact.

How does your compensation at JCPenney compare to the industry average?

Basically the same amount of wages and benefits.

What brings you the most joy at JCPenney?

Calm work environment and efficient staff

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2.0
A zippia user wrote a review on Apr 2024
JCPenney Benefits

Was the Pto but know even that suck.

Pros of working at JCPenney

I love working for jcp I been working at ther for 13 years.Diferent stores and locations different GM all of them .They pleased people that they don’t deserved.People that don’t do any work that’s the ones are recognize.The people that really work hard don’t get recognized and they rated you the way they want not the right way.Copie and paste that what they do.They recognized people based on the store performance and that dosent look right or fare.They do that so they don’t have to give race to people but the people that do less than you or nothing that’s the ones that get race.

Cons of working at JCPenney

All store are the same.Nothing change always the same think and problems.

How would you improve JCPenney's culture?

Been more team worker.Equal for everyone constancy what they said.

What do you like best about JCPenney's CEO and the leadership team?

Went people opinion metter it will be good other than that waisting time.

How did you prepare for the JCPenney interview?

Not thank you

What brings you the most joy at JCPenney?

Personally the most expecting is a thanks you For your hard work.An appreciation.

What's the diversity at JCPenney like?

I am Hispanic have two languages.Spanish and English.They should pay for that too.Because went Hispanic people go to the store no knowing English it’s nobody to do costumer service on them here we come the Hispanic people that speak English and Spanish and they don’t recognize that.Went Spanish people come to do shopping and nobody understand them tjwy prefer go to another store that know somebody that speak Spanish will help them.

How does your compensation at JCPenney compare to the industry average?

Every were it’s different they should Consider that too.Especially in the pay race they give you.

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2.0
A zippia user wrote a review on Oct 2023
Pros of working at JCPenney

The coworkers

Cons of working at JCPenney

Management being very condescending and some of the management not being inclusive.

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at JCPenney

Employee discount client base flexibility

Cons of working at JCPenney

Money

JCPenney Benefits

Discount on all items Christmas time, the employee shopping at a 50 % discount

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at JCPenney

Being rewarded for my dedication and time. There are always someone to support management do and be your best self.

Cons of working at JCPenney

Alot of paperwork

JCPenney Benefits

My bonuses and pay raises that are available throughout the year

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4.0
A zippia user wrote a review on Apr 2023
Pros of working at JCPenney

That I get left alone to work on a task. I am more productive this way.

Cons of working at JCPenney

The pay does not match up with the amount of work that I do.

JCPenney Benefits

The employee discount is what keeps me here.

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4.0
A zippia user wrote a review on May 2021
Pros of working at JCPenney

The friendly work environment and understanding management

Cons of working at JCPenney

Favoritism among some managers

JCPenney Benefits

Employee discount

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The team at JCPenney

  • The founders of JCPenney are James Penney and William McManus.
  • The key people at JCPenney are Marc N. Rosen, James Penney and William McManus.
Key People
M
Marc N. Rosen
J
James Penney
W
William McManus

JCPenney Rankings

JCPenney is ranked #44 on the Best Retail Companies to Work For in Texas list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

JCPenney salaries

8.0
Salary Score
The average a JCPenney salary in the United States is $28,425 per year. JCPenney employees in the top 10 percent can make over $35,000 per year, while JCPenney employees at the bottom 10 percent earn less than $22,000 per year.
Average JCPenney Salary
$13.67
hourly
$28,425 yearly
Updated March 14, 2024

And if you're looking for a job, here are the top jobs JCPenney is hiring right now:

  1. Merchandising Manager
  2. Warehouse Worker
  3. Sales Specialist
  4. Visual Merchandiser
  5. Support Specialist

Rate JCPenney's fairness in compensating employees.

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JCPenney diversity

9.8
Diversity Score
We calculated JCPenney’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of JCPenney’s workforce.
JCPenney diversity summary. Zippia estimates JCPenney's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated JCPenney's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of JCPenney's workforce.
  • JCPenney has 60,000 employees.
  • 70% of JCPenney employees are women, while 30% are men.
  • The most common ethnicity at JCPenney is White (61%).
  • 18% of JCPenney employees are Hispanic or Latino.
  • 11% of JCPenney employees are Black or African American.
  • The average employee at JCPenney makes $28,425 per year.
  • JCPenney employees are most likely to be members of the democratic party.
  • Employees at JCPenney stay with the company for 3.4 years on average.
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JCPenney Office Locations

JCPenney is headquartered in Plano, TX

Biggest JCPenney Locations

Rank
ascdesc
City
ascdesc
Job Count
ascdesc
Avg. Salary
ascdesc
1San Antonio, TX45$27,392
2Houston, TX27$27,262
3Phoenix, AZ22$28,945
4Austin, TX22$27,363
5New York, NY20$33,175
6San Diego, CA16$33,058
7Jacksonville, FL15$26,424
8San Jose, CA13$34,009
9Los Angeles, CA11$33,341
10Chicago, IL10$29,830

JCPenney Financial Performance

8.5
Performance Score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

JCPenney currently has 11.2B in revenue. JCPenney's most recent quarter produced 1.8b (q3'2020).

JCPenney annual revenue

$18B
$15B
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$7B
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$0
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Highest paying JCPenney competitors

Compare JCPenney salaries to competitors, including Overstock.com, Staples, and Best Buy. Employees at Overstock.com earn the highest average yearly salary of $67,419. The salaries at Staples average $37,239 per year, and the salaries at Best Buy come in at $35,705 per year.

Are You An Executive, HR Leader, Or Brand Manager At JCPenney?

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JCPenney FAQs

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Updated March 14, 2024

Zippia gives an in-depth look into the details of JCPenney, including salaries, political affiliations, employee data, and more, in order to inform job seekers about JCPenney. The employee data is based on information from people who have self-reported their past or current employments at JCPenney. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by JCPenney. The data presented on this page does not represent the view of JCPenney and its employees or that of Zippia.

JCPenney may also be known as or be related to J C Penney Company Inc, J. C. Penney, J. C. Penney Company, Inc., JC Penney Co, JCPenney, Jcpenney, Penney OpCo LLC, THE JCPENNEY FOUNDATION, Jc'Penny and J'c Penny.