Interpreter And Translator Jobs in Hopkinton, MA

ANTICIPATED OPENING School Spring Posting #4974049 Work Year: 2024-2025 School Year Effective Date of Employment Immediately Salary: $30.00/hour, up to 20 hours per week Organizational Relationship or Line of Authority: Directly responsible to the Director of Multilingual Learner Education and/or his/her designee. Statement of Duties: Responsible for written and oral translation of school documents as requested. Facilitate communication between parents/guardians and school staff through interpreting and translation services in a one on one and group settings. Attend HPS events outside of the school day to support families in Portuguese. Displays ethical and professional behavior in communicating and working with staff, students and community members. Displays strong, positive communication and interaction skills when dealing with co-workers, students, administrators, parents/guardians, visitors and/or the community. Exercises considerable discretion in the management of and protection and release of confidential information of both student and staff and in the interpretation and administration of policies and procedures. Responsible for general duties as indicated by the Superintendent of Schools or his/her designee, and policies of the Haverhill School Committee. Qualifications: High School Diploma. Post-secondary education - Preferred Proficient communication in English and Portuguese (speaking, reading, writing and listening) Must be detailed oriented and organized Interpreting and translation previous experience - Preferred Strong interpersonal skills working with our school and district community Such alternatives to the above qualifications as the Superintendent of Schools may find appropriate and acceptable. An Equal Opportunity Employer The Haverhill Public Schools is an Equal Opportunity Employer and is in compliance with Federal regulations prohibiting discrimination in employment on the basis of race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, or disability.

Translator/Interpreter- Haitian Creole. (Fee for Service) $21.00-25.00 /hour People, Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity! The Early Intervention program of People Incorporated is looking for a caring Translator/Interpreter. The Early Intervention (EI) Translator provides language interpretation services to support communication between early intervention providers, children, and families with limited English proficiency or those who are deaf or hard of hearing. The Early Intervention Translator ensures accurate and culturally sensitive interpretation during assessments, meetings, and service delivery, enabling effective communication and participation for all parties involved. ESSENTIAL FUNCTIONS * Provide real-time interpretation during early intervention sessions, intakes, assessments, home visits, Individualized Family Service Plan (IFSP) meetings, and other relevant interactions as requested by EI Developmental Specialists, Therapists, and Supervisors. * Accurately convey spoken or signed language between English and the target language, ensuring that the meaning, tone, and intent of the original communication are preserved. * Act as a cultural liaison, helping EI team members to understand cultural nuances that may affect communication and service delivery. * Assist families in understanding the cultural context of the EI services, policies, and procedures. * Maintain accurate records of interpretation sessions as required by the organization, including time spent, services provided, and any significant observations. * Translate written documents, such as consent forms, informational brochures, and service plans, as requested. * Participate in team meetings to discuss service delivery and contribute to the development of effective communication strategies. * Adhere to all confidentiality requirements and professional ethics related to interpreting in EI settings. * Maintain a neutral and impartial stance during all interpreting assignments, ensuring that personal opinions or biases do not influence the communication process. * Participate in ongoing training to stay updated on best practices in interpretation, EI services, and cultural competency. * Perform other duties as assigned by the supervisor, division management team member, or division director. * Participate in all staff meetings and required training sessions, including in-service training, as scheduled. * Maintain all program and Agency required trainings. QUALIFICATION * Written and verbal fluency in English and the target language(s) (spoken or sign language). * Strong understanding of medical and educational terminology relevant to early intervention. * Maintain on file a current copy of all required professional licenses, CPR, first aid, and health records. * Excellent communication and interpersonal skills. * Ability to build rapport with children, families, and professionals from diverse backgrounds. * A qualifying criminal background check, driving record, and a valid drivers license required. * Ability to provide a current copy of all required health records. Why join our Team? Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities. At People Incorporated, you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes: For employees working in benefit eligible positions only Available Benefits: * 4 weeks accrued paid time off * 11 paid holidays annually * Health Insurance * Dental Insurance * Vision Insurance * 403(b) savings plan * Wellness Activities and initiatives * Medical and Dependent Care Flexible Account * FREE Life and Long-term Disability Insurance * Short-term Disability Insurance * Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile) * Employee Assistance Program * Fitness Center on Site * Discounts on Auto, Home and Renters Insurance * Free Financial Planning/Analysis * Public Services Student Loan Forgiveness Program Professional Developmental: * Tuition Assistance Program * Financial support with monthly student loan payments * Scholarship Opportunities * Degree Completion Incentive Join us! #peoplewithapurpose People Incorporated is committed to an inclusive and diverse work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce that reflects the diverse backgrounds of those we serve is what drives our Agencys success. We continue to promote an environment of continuous learning, inclusion, mutual respect, and belonging to ensure our employees feel valued, seen, and heard. UNITED WAY MEMBER AGENCY EOE UNITED WAY MEMBER AGENCY EOE

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Monday through Friday Scheduled Hours: M-T-Th-F 7am - 3pm W 7am-1pm Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 36 Cost Center: 21000 - 6210 Interpreter Services Union: SHARE Marlborough This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. I. Position Summary: The interpreter provides language interpretation services between non-English speaking patients/families and the hospital's care providers. The interpreter acts as cultural broker explaining cultural needs/ differences to providers and educates patients regarding hospital services. The interpreter also helps with translation of documentation for medical purposes when possible. II. Major Responsibilities: Facilitates effective and accurate verbal communication between the non-English speaking patients, their families and Health Alliance staff. Utilizes knowledge of target language, English language and medical terminology to effectively communicate verbally with patients, patient family members and Health Alliance staff. May translate spoken and written statements, policies and messages from English into another language at a professional level. Assesses understanding of those individuals receiving interpretation of medical information and offers clarification if needed. Uses a high level of grammatical sentence structure, follows all language rules, in both languages, while at the same time keeping a level of understandability or readability appropriate for the target audience. Explains medical information and procedures to patients and families or caregivers. Explains cultural differences or practices to health care providers and patients when appropriate and communicates any patient special needs to providers. Uses culturally appropriate and professional behavior when providing interpretation services. Takes call on weekends, nights or holidays as needed and provides office management support including data entry. Accurately completes encounter forms for each face-to-face interpretation, consultation phone call or patient phone call. Attends variety of meetings, conferences and seminars as required or directed in order to maintain/renew the National Certification. Meets established productivity standards. Facilitates and promotes the sharing of knowledge and content throughout departments. Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North. The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values. Adheres to change control processes. Participates in cross training to optimize department resources. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required. Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers. Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback. Adheres to the HealthAlliance Hospital Code of Conduct and Behavior Standards and dress code. Complies with established environment of care/safety policies and procedures and all health and safety requirements. Maintains and fosters an organized, clean and safe work environment. Contributes to the development and application of process improvements. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group's achievement of goals and to help foster a positive work environment. Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc. Complies with established departmental policies, procedures and objectives. Attends variety of meetings, conferences, seminars as required or directed. Demonstrates use of Quality Improvement in daily operations. Complies with all health and safety regulations and requirements. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. III. Position Qualifications: Must pass medical terminology and translation test prior to date of hire. Driver's license and transportation required to reach off-site locations. JOB KNOWLEDGE AND SKILLS: Proficiency in English and interpreting language. Fluent oral and written English and interpreting language required. Must have the ability to work independently, have good organizational skills, and have sensitivity to bilingual/bicultural issues, strong interpersonal communication skills necessary to interact with very sick patients, their families, and HealthAlliance staff under stressful/emergency situations that may arise while performing duties. Excellent customer and patient relations skills, and have basic computer knowledge. Must be flexible and willing to take call nights, weekends or holidays when needed. EDUCATION: Completion of a recognized and approved Medical Interpreter Training required. (60 hours minimum) Associates Degree desired. Certification through the National Board of Certification for Medical Interpreters or the Certification Commission for Healthcare Interpreters - CCHI preferred EXPERIENCE: Prior experience as a medical interpreter preferred. LICENSES, CERTIFICATIONS, ETC. : National Certification for medical interpreters preferred International Medical Interpreters Association (IMIA) membership recommended Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the ar All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Site: The Brigham and Women's Hospital, Inc. At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply. Shift: 36hr rotation Job Summary Responsible for assessing the needs of non-English speaking patients and providing assistance by interpretation & Translation of consent forms, diagnoses, discharge plans and any other type of patient-related information. Independently resolves most issues that arise in their daily responsibilities, answers questions about protocols and makes appropriate referrals without direct supervision. Serve as a resource to both patients and providers to contribute to successful outcomes. Comply with appropriate BWH policies and procedures. Shift: 36hr rotation Qualifications 1. Bachelors Degree with a concentration in a human relations field (i.e. Sociology, Psychology) highly preferable. 2. At least 2 years of college level education and 2 years of hospital and/or health care related experience in a position of direct patient contact. 3. Must possess prior experience with written translations. 4. A high level of language proficiency to successfully interpret & translate documents 5. Spanish and English language fluency 6. Prior training of medical terminology and interpreting skills. 7. Knowledge of culture-specific care. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Rotating (United States of America) EEO Statement: The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Dana Farber has an open position on the Interpreter Services team for a medical interpreter who is fluent in English and Spanish. The Medical Interpreter is responsible for assessing the needs of patients and providing assistance by interpretation of consent forms, diagnoses, discharge plans and any other type of patient-related information. This is a per diem position supporting the Dana Farber patients at the Longwood Medical Center campus and the Chestnut Hill location. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsible for immediately and effectively answering requests for interpretation throughout the Institute, with a priority for emergency and more urgent requests. Responsible for arriving on time to the appointments and to provide services from the point of entry throughout discharge. Interprets and transmits accurately and in understandable terms, complex medical information from medical providers to patients, including interpretation of consent forms, diagnoses, during medical procedures, discharge plans and any other type of patient-related information. Interprets and transmits accurately and in understandable terms information from patients to medical providers. Assists patients and clinical providers throughout the hospital system in a professional and courteous manner. Provides the highest quality of service at each appointment to every patient and if necessary, refers the patient to the appropriate resource. Seeks evaluation, certification and additional training in interpreting, health care practices and beliefs, and cultural differences. Maintains an environment that promotes collaborative work relationships and provides assistance to Interpreter Services staff to perform office related tasks as needed. The Interpreter accepts and processes properly the assignments for his/her language. This task may include following office protocol, logging information properly, contacting patients and informing the Interpreter Services department of any changes in a timely manner Maintains complete and accurate records of services rendered and documentation of all patient related information. Resolves most issues that arise in their daily responsibilities, answer questions and makes appropriate referrals. More complex issues will be handled by the Supervisor of Interpreter Services. Interpret medical information between medical providers and patient and/or family in three different modalities, in-person/on-campus, video, or telephonic interpretation. Recognizes and respects diversity for all patients and DFCI workforce. Intervenes as a cultural broker when communication is compromised by culture bound messages. Follows the recognized Medical Interpreter Codes of Ethics and Standards of Practice. Performs other tasks, duties and responsibilities as needed. Adhere to the department procedures for initial interpreter screening and ongoing competencies by completing and passing an assessment. The assessments include medical terminology, code of ethics and standards of practice, the role of the medical interpreter, and the interpreter's skills. Minimum Education: High School dimploma or GED Minimum Experience: 1 year of experience working as a medical interpreter. Must have working knowledge of medical terminology, basic anatomy, physiology and diagnostic procedures and treatments, as well as the roles of the medical interpreter and the nationally recognized medical interpreting codes of ethic and standards of practice. Must be fluent, both verbal and written, in English and target language. License/Certification/Registration: Certificate of completion of a medical interpreter training program. Preferred Qualifications: National Certification preferred. Bachelor's Degree with a concentration in a human relations field (i.e., Sociology, Psychology) preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong ability to concentrate, detail oriented and possess culturally sensitive care and underlying issue regarding their patient, as well as transmit all information as accurately and completely as possible Strong interpersonal skills in situations that are very difficult and demanding. Must have excellent organizational skills to evaluate relative needs and set priorities, problem-solving skills and ability to meet deadlines. Ability to follow directions with minimal supervision. SPECIAL WORKING CONDITIONS: Initial Interpreter screening (written and oral) and ongoing interpreter skills assessment (oral) every three years At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Full-Time, Onsite Position Objective: We're seeking a Medical Interpreter to serve as a vital bridge between our healthcare providers and patients. In this role, the medical interpreter will facilitate effective communication, provide context, and support comprehensive patient care within our primary care setting. Job Responsibilities: • Provide accurate, real-time medical interpretation between patients and healthcare providers, maintaining the integrity of all communications • Support the overall patient experience by assisting with walk-ins, triage, registration, and referral processes • Bridge the gap by helping providers understand both verbal and non-verbal cultural differences to ensure quality healthcare delivery • Translate medical documents and information in writing for health center staff • Connect patients with appropriate community resources • Maintain accurate and timely documentation of patient care and complete required health center reports • Participate in care coordination and case management to ensure comprehensive patient support Required Qualifications: • Associate's degree or minimum two years of college in a related field • Two years of relevant work or volunteer experience • Medical Interpreter certification (or ability to obtain within 6 months of hire) • Fluency in English and another language common to our patient population • Medical Interpreter training Preferred Qualifications: • Bachelor's degree • Prior experience in healthcare or clinical settings • Knowledge of medical terminology in multiple languages • Experience with electronic health records systems Reports directly to the Medical Interpreter Manager EOE

ASL Medical InPerson Interpreter (Beverly, MA) Language Desired: American Sign Language Summary The InPerson Interpreter (IPI) will facilitate on-site communication for Deaf/Hard of Hearing (HOH) community members and the practitioners that serve them in a variety of medical settings. We combine proven technology with qualified interpreters, to allow interpreter scheduling through our AMN InPerson Interpreting (IPI) App. This freelance position is flexible and an opportunity to expand your interpreting business, with access to many sessions per day via the AMN IPI App. As the InPerson Interpreting boutique provider of the United States, our purpose is to provide superior on-site language access by qualified InPerson Interpreters, driven to serve local healthcare facilities nationwide. Driven by “ Empowering face-to-face, multilingual communication ”, we are seeking professional and diverse, culturally competent, and credentialed medical InPerson Interpreters to join our skillful team to facilitate communication between healthcare providers and their patients, regardless of language or cultural barrier. InPerson Interpreter Responsibilities Provide effective onsite interpreting service for consumers. Always exhibit professional appearance and behavior, including punctuality and preparedness for shifts. Demonstrate the ability to adapt quickly to new and changing technologies. Adhere to interpreter ethical standards and procedural requirements specific to interpreting context (i.e., hospitals, courts, schools, etc.). Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical procedures. Strong aptitude and passion for customer service and interpreting. ASL Interpreter Minimum Qualifications National certification at or above NAD level 4, RID CSC, CI/CT, CDI, NIC or BEI Advanced. Extensive knowledge of the NAD/RID Code of Professional Conduct and Deaf Culture ethics and standards of practice. Familiarity with the Americans with Disabilities Act, as well as other state and federal laws applied to medical interpreting. HIPAA Training for Business Associates certificate (completed within the last year) State licensed where applicable. Preferred Qualifications ASL/English fluency, and bilingual/bicultural competency. Degree or certifications in ASL interpreting practices. Minimum 2 years of in-person ASL interpreting experience within a medical setting, preferred. Proven national medical interpreter certification (CCHI or NBCMI), or medical interpreter training diploma (i.e.: Bridging the Gap, MiTio, Cross-Cultural training, any 40-hour nationally accredited medical interpreter training course), preferred but not required. Benefits Join a team of professional medical interpreters working as independent contractors with AMN Healthcare Language Services. Ability to provide on-site interpreting services at top-notch healthcare facilities in your area. Exclusive and complimentary access to our InPerson Interpreting app, which connects you to medical facilities that have contracts with AMN. Convenient and on-the-go business management features: Scheduling, check-in, check-out, session feedback and pay functions. Bimonthly paychecks via direct deposit. Flexibility to ‘Accept' or ‘Decline' jobs as deem necessary. Support available 24/7 via our Client Success Team (CST). Work Eligibility: Must be eligible to work in the US and have reliable transportation. Position: W-9 Independent Contractor (1099) Job Type: Freelance This job description is intended to provide information essential to understanding the scope of the position, and it is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position. AMN Healthcare Language Services is an Equal Opportunity/Affirmative Action employer.

This Portuguese and Cape Verde Medical Interpreter will be responsible for: * Interpreting in person and over video for patients and families with limited or no English language proficiency in their interactions with care providers and other hospital personnel * Sight translates/translates forms such as medical intake forms or instructions in the presence of the provider, according to the department's practice. Translations should be no longer than two paragraphs or one page maximum. Otherwise, they will be outsourced to BCH vendors * Recognizing cultural differences between families and providers and facilitates communication, bridging cultural gaps * Providing general, non-technical information to allow patients to navigate the health care system * Maintaining competency through independent study, participation in professional conferences and other continuing education programs * Abiding by the professional code of ethics and standards of practice * Complying with all hospital policies and department administrative requirements, including data collection processes * Applying critical thinking, communication skills, and has a global grasp of the situation, coupled with linguistic skills acquired through a process of integrating formal and experiential knowledge * Assisting patients in scheduling appointments. Translates other hospital literature for patients as schedule permits * Maintaining computerized records of daily activities, including diary of daily patient transactions and payroll timekeeping To qualify, you must have: * 2 years of medical interpreting experience is required * A High School diploma / GED required. Associate's or Bachelor's Degree preferred * Completion of a Medical Interpreter Training Course is required (typically a 60+ hour course) * A National Certification in Medical Interpreting is strongly preferred * The ability to interpret in person at our Boston Hospital * Written and verbal fluency in both English and language of specific population(s) served Schedule: Monday - Friday approximately 8:30am - 5pm Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Translator/Interpreter- Haitian Creole. (Fee for Service) $21.00-25.00 /hour People, Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity! The Early Intervention program of People Incorporated is looking for a caring Translator/Interpreter. The Early Intervention (EI) Translator provides language interpretation services to support communication between early intervention providers, children, and families with limited English proficiency or those who are deaf or hard of hearing. The Early Intervention Translator ensures accurate and culturally sensitive interpretation during assessments, meetings, and service delivery, enabling effective communication and participation for all parties involved. ESSENTIAL FUNCTIONS Provide real-time interpretation during early intervention sessions, intakes, assessments, home visits, Individualized Family Service Plan (IFSP) meetings, and other relevant interactions as requested by EI Developmental Specialists, Therapists, and Supervisors. Accurately convey spoken or signed language between English and the target language, ensuring that the meaning, tone, and intent of the original communication are preserved. Act as a cultural liaison, helping EI team members to understand cultural nuances that may affect communication and service delivery. Assist families in understanding the cultural context of the EI services, policies, and procedures. Maintain accurate records of interpretation sessions as required by the organization, including time spent, services provided, and any significant observations. Translate written documents, such as consent forms, informational brochures, and service plans, as requested. Participate in team meetings to discuss service delivery and contribute to the development of effective communication strategies. Adhere to all confidentiality requirements and professional ethics related to interpreting in EI settings. Maintain a neutral and impartial stance during all interpreting assignments, ensuring that personal opinions or biases do not influence the communication process. Participate in ongoing training to stay updated on best practices in interpretation, EI services, and cultural competency. Perform other duties as assigned by the supervisor, division management team member, or division director. Participate in all staff meetings and required training sessions, including in-service training, as scheduled. Maintain all program and Agency required trainings. QUALIFICATION Written and verbal fluency in English and the target language(s) (spoken or sign language). Strong understanding of medical and educational terminology relevant to early intervention. Maintain on file a current copy of all required professional licenses, CPR, first aid, and health records. Excellent communication and interpersonal skills. Ability to build rapport with children, families, and professionals from diverse backgrounds. A qualifying criminal background check, driving record, and a valid driver s license required. Ability to provide a current copy of all required health records. Why join our Team? Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities. At People Incorporated, you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes: **For employees working in benefit eligible positions only** Available Benefits: 4 weeks accrued paid time off 11 paid holidays annually Health Insurance Dental Insurance Vision Insurance 403(b) savings plan Wellness Activities and initiatives Medical and Dependent Care Flexible Account FREE Life and Long-term Disability Insurance Short-term Disability Insurance Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile) Employee Assistance Program Fitness Center on Site Discounts on Auto, Home and Renters Insurance Free Financial Planning/Analysis Public Services Student Loan Forgiveness Program Professional Developmental: Tuition Assistance Program Financial support with monthly student loan payments Scholarship Opportunities Degree Completion Incentive Join us! #peoplewithapurpose People Incorporated is committed to an inclusive and diverse work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce that reflects the diverse backgrounds of those we serve is what drives our Agency s success. We continue to promote an environment of continuous learning, inclusion, mutual respect, and belonging to ensure our employees feel valued, seen, and heard. UNITED WAY MEMBER AGENCY EOE UNITED WAY MEMBER AGENCY EOE

Spanish Interpreter and Translator (SY 2024 - 2025) Non-Aligned Department: Special Education Reports to: Director of Student Services Compensation: $30 per hour, part-time, up to 17.5 hours weekly SY 2024 - 2025 Summary: We are seeking a highly skilled and qualified Interpreter and Translator to join our team. You will play a crucial role in facilitating effective communication between educators, parents, and students with diverse linguistic backgrounds. The ideal candidate will have proficiency in the the Spanish language, excellent translation skills, and an understanding of education in the United States. Responsibilities: * Interpretation Services: * Provide real-time interpretation services during meetings, parent-teacher conferences, and other relevant school events. * Facilitate effective communication between educators, parents, and students to ensure a comprehensive understanding. * Cultural Competence: * Demonstrate cultural competence and understanding of the unique needs of students and families from diverse linguistic backgrounds. * Help bridge the cultural gap by providing insights into cultural nuances that may impact the interpretation and translation process. * Collaboration: * Collaborate with educators and administrative staff to gather context and background information necessary for accurate translation. * Work closely with the school community to ensure a seamless and inclusive communication process. * Documentation and Record-Keeping: * Maintain accurate records of translated documents. * Ensure confidentiality and privacy of sensitive information in accordance with legal and ethical standards. Qualifications: * Language Proficiency: * Proficiency in English and Spanish. * Excellent written and verbal communication skills in both languages. * Educational Background: * Bachelor's degree in Translation, Interpretation, Linguistics, Education, or a related field * OR a Bachelor's degree and an Interpretation/Translation Certificate from an accredited institution. * Experience: * Proven experience in translating educational documents, particularly IEPs. * Prior experience in interpretation services within an educational setting is preferred. * Cultural Sensitivity: * Demonstrated cultural sensitivity and understanding of the diverse needs of students and families. * Professionalism: * Strong organizational skills and attention to detail. * Ability to maintain a professional and neutral demeanor during sensitive discussions. Equal Opportunity Employer Watertown Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

Site: The Brigham and Women's Hospital, Inc. At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply. Job Summary Shift: 36hr rotation Responsible for assessing the needs of non-English speaking patients and providing assistance by interpretation of consent forms, diagnoses, discharge plans and any other type of patient-related information. Independently resolves most issues that arise in their daily responsibilities, answers questions about protocols and makes appropriate referrals without direct supervision. Serve as a resource to both patients and providers to contribute to successful outcomes. Comply with appropriate BWH policies and procedures. Qualifications 1. Bachelors Degree with a concentration in a human relations field (i.e. Sociology, Psychology) highly preferable. 2. At least 2 years of college level education and 2 years of hospital and/or health care related experience in a position of direct patient contact. 3. Fluency of English and Spanish, both written and verbal.. 4. Prior training of medical terminology and interpreting skills. 5. Knowledge of culture-specific care. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Rotating (United States of America) EEO Statement: The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Responsible for guiding patients to appointments at the Dana-Farber, providing interpretation during medical encounters (consent forms, diagnoses, discharge plans and any other type of patient-related information), collaborate with providers and staff across the Institute to ensure patient's continuum of care, and connecting patients to appropriate resources. This position's work location is onsite, full-time on campus in [Longwood Medical Area ]. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Interprets and transmits accurately and in understandable terms, complex medical information from medical providers to patients, including interpretation of consent forms, diagnoses, during medical procedures, discharge plans and any other type of patient-related information. Interprets and transmits accurately and in understandable terms information from patients to medical providers. Accurately translates brief written statements, such as instructions, medical information, and appointment itinerary into the patient's preferred language according to level of skill and ability. Assists patients and clinical providers throughout the hospital system in a professional and courteous manner. Provides the highest quality of service at each appointment to every patient and if necessary refers/connects the patient to the appropriate resource. Provides support to patients and staff to ensure continuum of care, i.e. guides patients to various appointments and ancillary services throughout the Institute, makes reminder phone calls, reviews visit summary and patient plan with the patient to assure comprehension, answers questions and connects patient back to Program Manager for appropriate follow-up and referrals. Prioritizes to meet the needs of the patients and the department in an efficient and competent manner and demonstrates sound judgement in escalating complex issues to manager and/or care team. Maintains an environment that promotes collaborative work relationships and assists to solve issues or concerns in a systematic way. Understands and abides by all Published Standards of Practice and Codes of Ethics for Medical Interpreters. Seeks evaluation, certification and additional training in interpreting, health care practices and beliefs, cultural differences. Maintains complete and accurate written records of services rendered and statistics of all patient related information. Performs other duties as assigned. Minimum Education: Bachelor's Degree with a concentration in a human relations field (i.e., Sociology, Psychology) preferred. Minimum Experience: 1 year of experience working as a medical interpreter. Must have working knowledge of medical terminology, basic anatomy, physiology and diagnostic procedures and treatments, as well as the roles of the medical interpreter and the nationally recognized medical interpreting codes of ethic and standards of practice. Must be fluent, both verbal and written, in English and target language. License/Certification/Registration: Certificate of completion of medical interpreter training program. National Certification preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong ability to concentrate, detail oriented and possess culturally sensitive care and underlying issue regarding their patient, as well as transmit all information as accurately and completely as possible Strong interpersonal skills in situations that are very difficult and demanding. Must have excellent organizational skills to evaluate relative needs and set priorities, problem-solving skills and ability to meet deadlines. Ability to follow directions with minimal supervision. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Full-Time, Onsite Position Objective: We're seeking a Medical Interpreter to serve as a vital bridge between our healthcare providers and patients. In this role, the medical interpreter will facilitate effective communication, provide context, and support comprehensive patient care within our primary care setting. Job Responsibilities: * Provide accurate, real-time medical interpretation between patients and healthcare providers, maintaining the integrity of all communications * Support the overall patient experience by assisting with walk-ins, triage, registration, and referral processes * Bridge the gap by helping providers understand both verbal and non-verbal cultural differences to ensure quality healthcare delivery * Translate medical documents and information in writing for health center staff * Connect patients with appropriate community resources * Maintain accurate and timely documentation of patient care and complete required health center reports * Participate in care coordination and case management to ensure comprehensive patient support Required Qualifications: * Associate's degree or minimum two years of college in a related field * Two years of relevant work or volunteer experience * Medical Interpreter certification (or ability to obtain within 6 months of hire) * Fluency in English and another language common to our patient population * Medical Interpreter training Preferred Qualifications: * Bachelor's degree * Prior experience in healthcare or clinical settings * Knowledge of medical terminology in multiple languages * Experience with electronic health records systems Reports directly to the Medical Interpreter Manager EOE

ASL Medical InPerson Interpreter (Lynn, MA) Language Desired: American Sign Language Summary The InPerson Interpreter (IPI) will facilitate on-site communication for Deaf/Hard of Hearing (HOH) community members and the practitioners that serve them in a variety of medical settings. We combine proven technology with qualified interpreters, to allow interpreter scheduling through our AMN InPerson Interpreting (IPI) App. This freelance position is flexible and an opportunity to expand your interpreting business, with access to many sessions per day via the AMN IPI App. As the InPerson Interpreting boutique provider of the United States, our purpose is to provide superior on-site language access by qualified InPerson Interpreters, driven to serve local healthcare facilities nationwide. Driven by “ Empowering face-to-face, multilingual communication ”, we are seeking professional and diverse, culturally competent, and credentialed medical InPerson Interpreters to join our skillful team to facilitate communication between healthcare providers and their patients, regardless of language or cultural barrier. InPerson Interpreter Responsibilities Provide effective onsite interpreting service for consumers. Always exhibit professional appearance and behavior, including punctuality and preparedness for shifts. Demonstrate the ability to adapt quickly to new and changing technologies. Adhere to interpreter ethical standards and procedural requirements specific to interpreting context (i.e., hospitals, courts, schools, etc.). Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical procedures. Strong aptitude and passion for customer service and interpreting. ASL Interpreter Minimum Qualifications National certification at or above NAD level 4, RID CSC, CI/CT, CDI, NIC or BEI Advanced. Extensive knowledge of the NAD/RID Code of Professional Conduct and Deaf Culture ethics and standards of practice. Familiarity with the Americans with Disabilities Act, as well as other state and federal laws applied to medical interpreting. HIPAA Training for Business Associates certificate (completed within the last year) State licensed where applicable. Preferred Qualifications ASL/English fluency, and bilingual/bicultural competency. Degree or certifications in ASL interpreting practices. Minimum 2 years of in-person ASL interpreting experience within a medical setting, preferred. Proven national medical interpreter certification (CCHI or NBCMI), or medical interpreter training diploma (i.e.: Bridging the Gap, MiTio, Cross-Cultural training, any 40-hour nationally accredited medical interpreter training course), preferred but not required. Benefits Join a team of professional medical interpreters working as independent contractors with AMN Healthcare Language Services. Ability to provide on-site interpreting services at top-notch healthcare facilities in your area. Exclusive and complimentary access to our InPerson Interpreting app, which connects you to medical facilities that have contracts with AMN. Convenient and on-the-go business management features: Scheduling, check-in, check-out, session feedback and pay functions. Bimonthly paychecks via direct deposit. Flexibility to ‘Accept' or ‘Decline' jobs as deem necessary. Support available 24/7 via our Client Success Team (CST). Work Eligibility: Must be eligible to work in the US and have reliable transportation. Position: W-9 Independent Contractor (1099) Job Type: Freelance This job description is intended to provide information essential to understanding the scope of the position, and it is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position. AMN Healthcare Language Services is an Equal Opportunity/Affirmative Action employer.

This Portuguese Medical Interpreter - per diem will be responsible for: * Interpreting in person and over video for patients/families with limited or no English language proficiency, in their interactions with healthcare providers and other hospital personnel. This includes complex and/or sensitive encounters, surgical and anesthesia consents, diagnoses, treatment plans, medical histories and social and psychological assessments * Assisting patients in scheduling appointments, resolving billing problems and other related matters * Identifying, assessing and facilitating the understanding of cultural differences impacting communication * Providing interpreting coverage in person, via video and phone, according to the needs and criteria established by the hospital and departmental policies and instructions * Translating instructions of medical discharges and other medical texts required for direct care * Daily entering of the information required for statistical purposes, in the computerized system of the department * Working as an enthusiastic and committed team member and collaborating with other interpreters and hospital staff To qualify, you must have: * A high school or GED diploma required * Completion of a Medical Interpreter Training Course is required (typically a 60+ hour course) * Certification as a Medical Interpreter from the IMIA, NBCMI, or CCHI is preferred * Written and verbal fluency in both English and Portuguese languages * Strong communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, or well‑developed writing skills * Fully functional and competent, and performing at a high level of reliability in all duties * The ability to interpret in person at our Waltham location is required Location: This position will primarily serve the Waltham hospital, but the availability to assist other BCH satellite locations in Lexington and Peabody is preferred.

Spanish Interpreter and Translator (SY 2024 - 2025) Non-Aligned Department: Special Education Reports to: Director of Student Services Compensation: $30 per hour, part-time, up to 17.5 hours weekly Dates of Position: SY 2024 - 2025 Summary: We are seeking a highly skilled and qualified Interpreter and Translator to join our team. You will play a crucial role in facilitating effective communication between educators, parents, and students with diverse linguistic backgrounds. The ideal candidate will have proficiency in the the Spanish language, excellent translation skills, and an understanding of education in the United States. Responsibilities: Interpretation Services: Provide real-time interpretation services during meetings, parent-teacher conferences, and other relevant school events. Facilitate effective communication between educators, parents, and students to ensure a comprehensive understanding. Cultural Competence: Demonstrate cultural competence and understanding of the unique needs of students and families from diverse linguistic backgrounds. Help bridge the cultural gap by providing insights into cultural nuances that may impact the interpretation and translation process. Collaboration: Collaborate with educators and administrative staff to gather context and background information necessary for accurate translation. Work closely with the school community to ensure a seamless and inclusive communication process. Documentation and Record-Keeping: Maintain accurate records of translated documents. Ensure confidentiality and privacy of sensitive information in accordance with legal and ethical standards. Qualifications: Language Proficiency: Proficiency in English and Spanish. Excellent written and verbal communication skills in both languages. Educational Background: Bachelor's degree in Translation, Interpretation, Linguistics, Education, or a related field OR a Bachelor's degree and an Interpretation/Translation Certificate from an accredited institution. Experience: Proven experience in translating educational documents, particularly IEPs. Prior experience in interpretation services within an educational setting is preferred. Cultural Sensitivity: Demonstrated cultural sensitivity and understanding of the diverse needs of students and families. Professionalism: Strong organizational skills and attention to detail. Ability to maintain a professional and neutral demeanor during sensitive discussions. Equal Opportunity Employer Watertown Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

The Medical Interpreter I is responsible for assessing the needs of patients and providing assistance by interpretation of consent forms, diagnoses, discharge plans and any other type of patient-related information. . Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsible for immediately and effectively answering requests for interpretation throughout the Institute, with a priority for emergency and more urgent requests. Responsible for arriving on time to the appointments and to provide services from the point of entry throughout discharge. Interprets and transmits accurately and in understandable terms, complex medical information from medical providers to patients, including interpretation of consent forms, diagnoses, during medical procedures, discharge plans and any other type of patient-related information. Interprets and transmits accurately and in understandable terms information from patients to medical providers. Assists patients and clinical providers throughout the hospital system in a professional and courteous manner. Provides the highest quality of service at each appointment to every patient and if necessary, refers the patient to the appropriate resource. Seeks evaluation, certification and additional training in interpreting, health care practices and beliefs, and cultural differences. Maintains an environment that promotes collaborative work relationships and provides assistance to Interpreter Services staff to perform office related tasks as needed. The Interpreter accepts and processes properly the assignments for his/her language. This task may include following office protocol, logging information properly, contacting patients and informing the Interpreter Services department of any changes in a timely manner Maintains complete and accurate records of services rendered and documentation of all patient related information. Resolves most issues that arise in their daily responsibilities, answer questions and makes appropriate referrals. More complex issues will be handled by the Supervisor of Interpreter Services. Interpret medical information between medical providers and patient and/or family in three different modalities, in-person/on-campus, video, or telephonic interpretation. Recognizes and respects diversity for all patients and DFCI workforce. Intervenes as a cultural broker when communication is compromised by culture bound messages. Follows the recognized Medical Interpreter Codes of Ethics and Standards of Practice. Performs other tasks, duties and responsibilities as needed. Minimum Education: Bachelor's Degree with a concentration in a human relations field (i.e., Sociology, Psychology) preferred. Minimum Experience: 1 year of experience working as a medical interpreter. Must have working knowledge of medical terminology, basic anatomy, physiology and diagnostic procedures and treatments, as well as the roles of the medical interpreter and the nationally recognized medical interpreting codes of ethic and standards of practice. Must be fluent, both verbal and written, in English and target language. License/Certification/Registration: Certificate of completion of medical interpreter training program. National Certification preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong ability to concentrate, detail oriented and possess culturally sensitive care and underlying issue regarding their patient, as well as transmit all information as accurately and completely as possible Strong interpersonal skills in situations that are very difficult and demanding. Must have excellent organizational skills to evaluate relative needs and set priorities, problem-solving skills and ability to meet deadlines. Ability to follow directions with minimal supervision. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Site: The General Hospital Corporation At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply. Job Summary Summary: Responsible to facilitate successful delivery of services to linguistically diverse patients/family members. Follows requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests. Provides translation service (both sight translation & written translation) of pertinent materials for patients and families such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials Does this position require Patient Care? Yes Essential Functions: * Serve as cultural mediator, as necessary and when appropriate, to enhance communication between staff and patients/family of other cultures as it relates to medical care adheres to standard code of ethics for medical interpreters. * Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose. * Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment). * Answer calls promptly and conduct interpretation in a friendly and professional manner. * Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness. * Serve as cultural mediator, as necessary and when appropriate, to enhance communication between staff and patients/family of other cultures as it relates to medical care * Adheres to standard code of ethics for medical interpreters. Qualifications GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the direction of the MGH Chelsea Interpreter Services, the incumbent provides medical interpretation for clinical and non-clinical encounters to enable communication between patients and families who are limited English proficient (LEP), and clinicians and other hospital staff. Interpretation will be provided in person, by video and by telephone and in compliance with the National Standards of Practice and Code of Ethics, MGH policies and Medical Interpreter Services guidelines to ensure patient safety and access to quality care. The incumbent will also complete written medical translations originated from the health center, as well as provide assistance with the coordination and dispatch of interpreters to appointments as needed. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide accurate and skilled interpretations to help facilitate successful delivery of services to non-English speaking consumers within the MGH Chelsea HealthCare Center and sister MGH locations. Explain MGH resources, office protocols, and limitations to clinicians and patients, makes appropriate referrals, serves as a resource to both patients and providers to contribute to successful outcomes. Performs duties in a spirit of teamwork and cooperation. Adheres to hospital policies on customer relations and hospitality. Understands the health care's system of service delivery. Face to face interpretation for all types of encounters in the health center setting, such as: * medical appointments and nurse assessments * family meetings * psychiatric and social work consultations * informed consents and explanation of tests and procedures * patient visits * administrative encounters Phone / Video Interpretation, in various situations such as: * medical appointments conducted remotely * triage nurse calls * helping patients obtain information * making, confirming or re-scheduling appointments * giving simple and complicated medical instructions * helping patients with any questions Written translations applying principles to ensure linguistic and cultural integrity, such as: * messages from patients sent through the Patient Gateway portal * discharge instructions * results letters, medical forms, public signage * medication schedules * assist patients fill out forms Administrative assignments to be performed as needed * manage the Interpreter Dispatcher telephone line to dispatch interpreters to appointments * triage incoming calls to route to appropriate program/staff * add interpreters to appointments through the Electronic Medical Record system Documents interpreted encounters daily. Utilizes computer systems. Assists with requests and does general troubleshooting. Special projects as assigned. QUALIFICATIONS: * fluency in English and Spanish, both oral and written * Certified Medical Interpreter (CMI) or Certified Health Interpreter (CHI) credentials preferred * 1 to 2 years of experience in a healthcare setting as a medical interpreter with strong medical vocabulary * minimum of 40-hr training in medical interpretation preferred * bachelor's Degree in any area related to science or human services * high level of customer service and a positive approach * familiar with diversity of cultural/socio-economic backgrounds * good interpersonal, organizational, and time management skills * knowledge of computer systems * Certificate in written translations preferred SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Strong linguistic skills: * understands variety of regional accents and linguistic styles and registers * selects appropriate mode of interpretation for each situation * interprets with highest degree of accuracy and completeness * self-corrects, understands own linguistic limitations, seeks clarification and accepts correction * picks up cues from encounter participants regarding level of understanding and/or need for clarification strong writing skills and understanding of translation process Strong cultural awareness competencies: * understands language as an expression of culture, recognizes the underlying assumptions of each party about medicine, the encounter, the illness etc., uses this understanding to empower patient and provider to better understand each other * avoids generalizations and stereotyping * uses culturally appropriate behavior and is able to choose appropriate time to clarify or interject by respecting the goals of the encounter * is aware of own personal values, beliefs and cultural characteristics which may be a source of conflict or discomfort in certain situations, is able to acknowledge these and/or to withdraw from encounters when these may interfere with successful interpretation Strong interpreting skills: * explains role of the interpreter to patient and provider * recognizes the complexity of the clinical encounter and added factor of linguistic barrier * sets tone of the patient/provider encounter to manage spatial configuration and flow of communication to preserve accuracy and completeness, and to assess and address potential areas of discomfort for patient (age, gender of interpreter, no previous experience with interpreters) * encourages and fosters direct communication between provider and patient * maintains professional distance and integrity * diffuses conflict between parties by remaining calm and impartial * clarifies instructions, follow up steps in a diplomatic, effective manner Ethical competency: * understands and abides by hospital policies on patient confidentiality, informed consent, non-discrimination and by interpreters' code of ethics Interpersonal and customer service skills: * projects positive attitude about the department and the health center, and offers services to ensure positive experience * works as a team with colleagues and providers * addresses concerns raised during or after an encounter by encouraging provider to make appropriate referral and/or assisting with making of appointment with right resource and booking interpreter as needed Organizational skills: * works well under pressure to manage stressful situations * flexible to meet scheduling needs and handle often unpredictable changes * sound judgment and confidence * ability to handle multiple tasks * detail-oriented and accurate WORKING CONDITIONS: * fast paced clinical and office environment, with frequently changing priorities * physically demanding with the potential of long periods of standing time * emotionally challenging, as some interactions may be highly stressful requiring maturity, composure & sound judgment * daily workload assigned by coordinators according to patient needs or by volume of incoming requests * Possibility of working from home some days of the week The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location 151 Everett Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

ASL Medical InPerson Interpreter (Danvers, MA) Language Desired: American Sign Language Summary The InPerson Interpreter (IPI) will facilitate on-site communication for Deaf/Hard of Hearing (HOH) community members and the practitioners that serve them in a variety of medical settings. We combine proven technology with qualified interpreters, to allow interpreter scheduling through our AMN InPerson Interpreting (IPI) App. This freelance position is flexible and an opportunity to expand your interpreting business, with access to many sessions per day via the AMN IPI App. As the InPerson Interpreting boutique provider of the United States, our purpose is to provide superior on-site language access by qualified InPerson Interpreters, driven to serve local healthcare facilities nationwide. Driven by “ Empowering face-to-face, multilingual communication ”, we are seeking professional and diverse, culturally competent, and credentialed medical InPerson Interpreters to join our skillful team to facilitate communication between healthcare providers and their patients, regardless of language or cultural barrier. InPerson Interpreter Responsibilities Provide effective onsite interpreting service for consumers. Always exhibit professional appearance and behavior, including punctuality and preparedness for shifts. Demonstrate the ability to adapt quickly to new and changing technologies. Adhere to interpreter ethical standards and procedural requirements specific to interpreting context (i.e., hospitals, courts, schools, etc.). Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical procedures. Strong aptitude and passion for customer service and interpreting. ASL Interpreter Minimum Qualifications National certification at or above NAD level 4, RID CSC, CI/CT, CDI, NIC or BEI Advanced. Extensive knowledge of the NAD/RID Code of Professional Conduct and Deaf Culture ethics and standards of practice. Familiarity with the Americans with Disabilities Act, as well as other state and federal laws applied to medical interpreting. HIPAA Training for Business Associates certificate (completed within the last year) State licensed where applicable. Preferred Qualifications ASL/English fluency, and bilingual/bicultural competency. Degree or certifications in ASL interpreting practices. Minimum 2 years of in-person ASL interpreting experience within a medical setting, preferred. Proven national medical interpreter certification (CCHI or NBCMI), or medical interpreter training diploma (i.e.: Bridging the Gap, MiTio, Cross-Cultural training, any 40-hour nationally accredited medical interpreter training course), preferred but not required. Benefits Join a team of professional medical interpreters working as independent contractors with AMN Healthcare Language Services. Ability to provide on-site interpreting services at top-notch healthcare facilities in your area. Exclusive and complimentary access to our InPerson Interpreting app, which connects you to medical facilities that have contracts with AMN. Convenient and on-the-go business management features: Scheduling, check-in, check-out, session feedback and pay functions. Bimonthly paychecks via direct deposit. Flexibility to ‘Accept' or ‘Decline' jobs as deem necessary. Support available 24/7 via our Client Success Team (CST). Work Eligibility: Must be eligible to work in the US and have reliable transportation. Position: W-9 Independent Contractor (1099) Job Type: Freelance This job description is intended to provide information essential to understanding the scope of the position, and it is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position. AMN Healthcare Language Services is an Equal Opportunity/Affirmative Action employer.