Internet Technician Jobs Near Me

We are looking for a motivated and enthusiastic Entry-Level IT Support Technician to join our team. The ideal candidate will provide daily internal IT support and assist with Power App-related tasks. This position is perfect for someone who is willing to learn and possesses a basic coding background. • Daily IT Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, via email, or over the phone. • Troubleshooting: Identify and resolve technical issues by walking employees through problem-solving processes. Escalate unresolved issues to the next level of support as required. • System Maintenance: Perform regular maintenance tasks such as software updates, system backups, and security checks to ensure smooth operation of IT infrastructure. • Account Management: Create, modify, and disable user accounts as required. Manage permissions and access control settings. • Power App Development: Assist in the development, maintenance, and troubleshooting of Microsoft Power Apps applications. Collaborate with team members to design and implement new features and improvements. • Documentation: Maintain accurate records of technical issues, solutions, and best practices. Create and update user guides and support documents. • Inventory Management: Track and manage IT assets, including hardware and software inventory. Assist in procurement and deployment of new equipment. • Onsite Support: Be prepared to provide onsite support when called upon, even during remote working times. This includes the ability to travel to the office or other locations as necessary. Requirements Educational Background: equivalent in Information Technology, Computer Science, or a related field. Bachelor's degree preferred. Technical Skills: Basic understanding of computer hardware, software, and networking concepts. Familiarity with Microsoft Office Suite and Windows operating systems. Coding Knowledge: Basic coding skills in languages to Microsoft power Apps or any relevant language. Willingness to learn and develop Power Apps. Communication Skills: Excellent verbal and written communication skills. Ability to explain technical issues to non-technical users. Problem-Solving Skills: Strong analytical and troubleshooting abilities. Attention to detail and proactive approach to resolving issues. Customer Service: Commitment to providing high-quality customer service and support. Patience and empathy when dealing with user issues. Experience: Previous experience in an IT support role is a plus but not required. Internships, volunteer work, or personal projects showcasing technical skills will be considered. Certifications: Certifications such as CompTIA A+, Microsoft Certified: Power Platform Fundamentals, or similar are advantageous but not required. Power Apps: Experience with Microsoft Power Apps, including designing and building apps, is highly desirable. Language Skills: Proficiency in Japanese is a plus.

Do you throw around words like “statistical significance” with reckless abandon? Are you someone who has a knack for recommending design decisions based on tangible insights - someone who finds the needles in the haystacks? Do you like Slack hangouts, flexible hybrid/remote culture, and unlimited PTO? If so, you may be a perfect fit for Nebo's award-winning UXO team. Being a UXO Specialist at Nebo Nebo is a human-centered agency built on a culture of respect, professional growth and care for every employee. With numerous perks, including hybrid in-office/remote work options designed to fit your needs, unlimited PTO, and free attendance to local marketing events, join this fun-loving team that occasionally talks Slack Smack. We're looking for the right person with a mind for phenomenal User Experience design, plus an interest in business strategy and analytical insight. You'll work as part of our collaborative UX team to make our clients' digital presence even more amazing and user-friendly. You will perform insightful UX Research, providing heuristic recommendations, and building and managing A/B and multivariate tests. Interested in putting your skills and talents to work? We'd love to have you. UX Optimization Specialist Job Description Assist in the development and execution of UXO strategies with the goal of increasing conversion rates and revenue for clients Contribute to Nebo's optimization processes, tools and strategies to increase efficiencies and results Effectively collaborate with other Nebo teams, including Intelligence (Research & Analytics), Content, Design and Engineering Develop hypotheses, testing briefs and reports for A/B tests Attend client calls/meetings when UXO work is being presented or discussed Assist in the research and creation information architectures and sites that guide users down carefully crafted user flows Requirements: Bachelor's degree 2+ years experience (UX / CRO / Analyst or related field) Loves to work with data, and has a basic understanding of statistics Strong creative communication skills Upbeat attitude, driven and motivated to work in a dynamic environment Nice-to-Haves: Experience with Optimizely, VWO and/or other testing platforms Experience with Google Analytics, Adobe Analytics and other digital analytics solutions Ability to pull insights from completed tests - even failed or inconclusive tests - for future usage Experience with Figma is a plus Experience in HTML, CSS, Javascript and/or JQuery is a plus Experience with UX design is a plus Nebo's Commitment to Diversity & Inclusion As a human-centered agency, we believe in uplifting our community and advancing society through inclusive business practices. We're dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.

Job Title: System Support Specialist Employment Type : 100% Remote ( Candidate must reside in KY ) Workplace Type : Long-term Contract Summary: We are seeking a highly skilled System Support Specialist to join our team. This fully remote position focuses on delivering advanced technical support for our enterprise systems, with a strong emphasis on server and data storage management, alongside expertise in Microsoft solutions and device management. The ideal candidate will excel in troubleshooting complex issues, managing large-scale device deployments, optimizing server infrastructure, ensuring data integrity, and leveraging scripting expertise to enhance system efficiency. Key Responsibilities: Provide advanced troubleshooting for system issues across diverse technical environments. Manage and support large-scale enterprise device deployments. Implement, maintain, and optimize on-premises and cloud-based Microsoft solutions (e.g., Active Directory, Azure, Office 365). Develop and maintain automation scripts using PowerShell and other scripting languages. Manage and maintain enterprise server infrastructure, including performance optimization, security, and backups. Design, implement, and monitor data storage solutions to ensure data integrity, availability, and performance. Qualifications: Proven experience troubleshooting complex technical issues. Hands-on expertise in large enterprise device management. In-depth knowledge of on-premises and cloud-based Microsoft solutions. Strong proficiency in PowerShell and general scripting languages. Experience with server operating systems (e.g., Windows Server, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware. Proficiency in managing storage area networks (SAN), network-attached storage (NAS), and data backup and recovery solutions. Work Environment: Fully remote position, although the candidate must reside in the state of Kentucky. Collaborate with a dedicated team of eight professionals. Standard 8-hour workday with flexible start times between 7:00 AM and 8:00 AM, concluding between 4:00 PM and 5:00 PM. About EEG : Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

MaxSolar is a leading provider of Operations & Maintenance (O&M), Asset Management and Technical Services for solar photovoltaic and battery storage systems in the commercial marketplace. As a comprehensive services provider, MaxSolar supports client needs throughout the entire project life cycle. Our programs ensure that system owners receive the maximum energy, environmental, and financial benefits from their assets. Position Overview: The Field Technician is required to troubleshoot and resolve solar PV and battery storage system issues, including emergency repairs/corrective maintenance, design change requirements, and equipment modifications/upgrades. Position will also be responsible for Preventative Maintenance activities to support system performance of O&M portfolio, as well as, QA/QC inspections, system commissioning and pre-con site assessments. Responsibilities: · Carry out O&M tasks such as electrical/mechanical inspections, preventative maintenance, IR scanning, torque checks on connections, and overall site conditions. · System alarm response/dispatch as needed. · Prepare inspection and service reports for site visits, emergency repairs, equipment modifications and equipment troubleshooting. · Ensure sites are operating at full power and with the efficiency required. · Site conditioning & vegetation control. · Work closely with EPC Project Managers to ensure seamless transition between EPC Construction and O&M Maintenance. · Communicate with Engineering, O&M team and Management to ensure timely and efficient resolution of all site maintenance activities. · Ensure a safe work environment by ensuring strict adherence to company protocols. · Audit site processes for compliance assurance · Enforce procedures and processes in accordance with site specific O&M Standards and guidelines · Perform site/system assessments and QA/QC inspections Qualifications: · Associates Degree in Engineering or equivalent Technical Certification/Training · Licensed Electrician and NABCEP certification preferred. · Valid Driver's license with clean record. · One (1) year minimum experience installing/maintaining commercial scale battery storage systems preferred. · Ability to work remotely and independently. · Project management/field operations management experience preferred. · Previous experience working with power electronic conversion equipment. · Experience with metering and test equipment. · Experience with centralized DAS/SCADA/EMS control systems. · Working knowledge of Commercial Power Plant Operations. · Ability to read electrical/mechanical drawings, equipment manuals and technical specifications. · Familiarity with CMMS based work order/ticketing systems and mobile reporting tools. · Working knowledge of NEC and local building codes and OSHA safety standards (OSHA 30 preferred). · Ability to efficiently troubleshoot system failures. · Proficient with the use of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). · Must be willing and able to climb ladders, stairs and work on rooftops. · Ability to work in extreme weather conditions. Benefits: · Competitive salary and performance-based incentives · Health, dental, and vision insurance · Retirement savings plan · Opportunities for professional development and career advancement

(Open to candidates in Northeast, Wisconsin - Not currently sponsoring H-1B visas) The Manufacturing Customer Support - Training Technician leads the development and delivery of technical training programs at our client's plant in Northeastern, Wisconsin for customer technicians, focusing on both equipment installations and operations. In addition to designing and facilitating impactful training experiences, this role will provide exceptional remote-based phone support to customers, ensuring they receive prompt, accurate, and customer-focused assistance. The ideal candidate is a skilled communicator with technical expertise and a passion for delivering outstanding customer experience and successful customer outcomes. Job Duties & Responsibilities Customer Technical Training: Develop and deliver comprehensive training programs for customers on equipment installation, setup, operation, and maintenance. Create engaging training materials, including manuals, videos, presentations, and online resources, tailored to customer needs. Lead at factory and/or virtual training sessions to ensure customers fully understand and utilize products effectively. Remote-Based Phone Support: Provide remote technical support via phone or video to assist customers with troubleshooting, operational questions, and issue resolution. Diagnose and resolve technical problems efficiently, ensuring minimal downtime for customers. Document and track customer support interactions, escalating issues to internal teams when necessary and contributing to our knowledge base growth. Customer Experience: Deliver exceptional service in every interaction, ensuring customers feel valued, supported, and confident in using their equipment. Gather customer feedback during training and support interactions to continuously improve programs and processes. Ensure satisfaction and successful customer outcomes. Collaboration: Partner cross-functionally to align training content with product updates, customer needs, and company objectives. Share insights gained from customer support and training to drive products and process improvements. Technical Expertise: Maintain a deep understanding of company products, including installation, operation, troubleshooting, and maintenance processes. Stay current on industry trends and technologies to ensure training content remains relevant and effective. Qualifications Experience: 3+ years in technical training, technical support, or a customer-facing technical role. Experience delivering remote support and training to customers. Experience in the packaging industry or related technical fields is a strong plus. Skills: Strong verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical audiences. Excellent problem-solving and troubleshooting skills. Proactive and customer-focused, with a passion for delivering exceptional experiences. Organizational skills to manage multiple training programs and support tasks simultaneously. Tools & Technology: Proficiency in virtual meeting tools (e.g., Zoom, Microsoft Teams) and training software. Familiarity with CRM systems (e.g., Salesforce) and technical support ticketing systems. Ability to create professional training materials using PowerPoint, video editing software, or similar tools. Education: Bachelor's degree or Associate's degree in engineering, technical education, or a related field preferred. Certifications in technical training or customer support are a plus. Other Misc. Excellent follow-through and proactive communication style Cross-functional training and Field Service Technical training experience preferred Continuous improvement and industry training upkeep Hours: Monday through Friday. 7:00 am - 5:00 pm. These are business hours, start and end times may vary based on departmental needs. (Can be flexible). Weekends are not required.

Renewals & Presales Specialist Hybrid: Phoenix, AZ Renewals Support Oversee tracking of upcoming renewal opportunities, secure quotes, and distribute notifications to sales teams. Cultivate and manage relationships with suppliers and distributors for renewal contracts. Leverage data analytics to inform decision-making processes, including identifying trends and patterns in renewal contracts. Evaluate the effectiveness of renewal strategies using key performance indicators (KPIs) and metrics. Presales Support Provide expert guidance on cloud licensing options and renewals for suppliers. Oversee the setup and provisioning of Cloud SaaS service accounts and licensing. Manage client license renewal requests, quotes, and orders through various system portals and applications. Track and report on the financial status of cloud license orders and support finance teams with invoicing processes. Administer the Supplier Incentive program, including managing claims, referrals, and direct submissions to suppliers. Qualifications 2-4 years of experience in lifecycle management, sales administration, licensing administration, contract management, and/or supplier incentive management. Strong analytical skills and ability to analyze data and make data-driven decisions. Strong verbal and written communication skills. Proven ability to work independently and take initiative. Self-motivated and goal-oriented with a high level of personal accountability. Strong problem-solving skills and proactive communication. Adaptability and resilience in a dynamic, fast-paced environment. Additional Skills & Attributes Emphasis on data analytics and decision-making processes. Focus on evaluating renewal strategies using KPIs and metrics. Why work at MicroAge? At MicroAge our team members are our smartest investment-in addition to our award-winning company culture and associate engagement and recognition initiatives-our benefits package is an important way of showing them that. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. MicroAge offers a competitive compensation plan and a culture that's landed us on the Phoenix Business Journal's Best Places to Work nine times. MicroAge Benefits-to Name a Few! · Comprehensive health, dental, vision, and 401K plans · Company paid basic life insurance, long term disability, and parental leave · Quarterly company contribution towards Health Savings Account (HSA) · Flexible hybrid work schedule · Frequent performance recognition awards · PTO and Paid Holidays · Associate Referral Bonus · Military Differential Pay for Active Military Associates Job Type: Full-time Pay: From $50,000.00 per year Benefits: 401(k) Dental insurance Disability insurance Health insurance Paid time off Vision insurance Work from home Shift: 8 hour shift

Responsibilities: Customer Support Provide comprehensive support to treasury customers, including answering questions, setting up accounts, resetting passwords, and updating agreements and transaction limits for all treasury products, including ACH Origination, Wire Origination, Remote Deposit Capture, Lockbox, Account Analysis, and other services. Serve as the first point of contact for escalated issues and provide solutions for complex customer requests or problems. Provide exceptional customer support, troubleshooting complex issues, and ensuring resolution within established timeframes. Provide demonstrations and training for customers on treasury product usage, including the installation and troubleshooting of hardware/software. Process and Compliance Perform Account Analysis review and account maintenance. Oversee the initiation, execution, and review of treasury agreements to ensure accurate and timely implementation of contracted services. Verify that contracted services are implemented within expected timeframes and accurately to ensure service fees are appropriately charged. Monitor customer accounts to ensure services are delivered as requested and comply with treasury management procedures and bank policies. Create and update department procedures and training materials to ensure team alignment with best practices. Innovation and Projects Assist with research and development of special projects, perform support functions related to departmental tasks, and frequently interact with officers and other departments. Contribute to special projects and manage departmental initiatives as assigned. Technical Skills: Proficiency in Treasury Management Systems and related technologies. Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with banking software and online banking platforms. Preferred Qualifications: 1+ years of experience in Treasury Management or operational support. Demonstrated leadership abilities or previous experience in a senior/lead role. Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP), preferred. Work Environment: Flexibility for remote work options, if applicable. Ability to manage multiple priorities in a deadline-driven, fast-paced environment.

Functional Support Specialist / Technical Support Specialist This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the job: As a Functional Support Specialist at Odoo, you play a key role in helping us bring speedy solutions to our valued small and medium-sized business (SMB) customers in North America. You'll work closely with other customer-focused roles, contributing to our team's growth and playing a big part in Odoo's overall success. Your understanding of the ins and outs of SMBs and their different functions is crucial for this position. Join us at Odoo and make a meaningful impact with your expertise supporting our valued SMB customers. Responsibilities: Expertise: Become proficient in utilizing Odoo's SaaS/Cloud-based applications Problem-solving: Prioritize and implement innovative solutions for resolving customer inquiries Communication: Effectively communicate ideas and solutions to customers using written and verbal methods Customer satisfaction: Ensure prompt and accurate resolution of customer issues to enhance their satisfaction levels Collaboration: Engage with Engineering, Product, and Developer teams to escalate critical issues and provide valuable feedback Product testing: Actively participate in testing new and updated products, offering insights for improvement Support channels: Address Tier 1 and 2 issues via email, chat, and phone Customer feedback: Collect and convey user feedback to the product team to contribute to feature development Must-Have: Bachelor's degree SaaS familiarity and knowledge of G Suite Ability to communicate technical concepts clearly and effectively, both written and orally Ability to learn quickly Thrive in a critical learning and social setting, embracing new challenges and opportunities Nice to Have: Business experience at an ERP Experience/knowledge with tickets-support Previous work experience in a fast-growing startup environment Sociable and outgoing Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $63,000-$95,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Job Title: Technician Associate - HVAC, electrical, and mechanical building systems. Duration: 12 Months. Pay Rate: $24.50/Hr on W2 Note: Need Associate/Bachelors Degree in Electrical/Electronics/Mechanical Engineering. Entry level role, Training will be provided. Job Summary: Under limited supervision, perform skilled work involving the operation, maintenance, repair, alteration and additions to Data Center systems including but not limited to, HVAC, electrical, and mechanical building systems, building furnishings and site improvements. Job duties: 1) Perform preventative/predictive maintenance on, troubleshoot, repair, install and operate various types of HVAC-related equipment, emergency generators, and general building mechanical, electrical, plumbing equipment, electronic components, and general building control systems in accordance with industry standards and mechanical, electrical, plumbing and building codes. Ensure the root cause of facility problems are identified and repaired quickly. 2) Must have Excellent understanding of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/ STS units, PDU/PMM units, Chillers, Air handing units and CRAC units. 3) Operate, monitor, maintain and respond immediately to abnormal conditions in facilities systems 4) Perform possible general building maintenance and repair such as drywall, masonry, painting, ceilings, roofing, tile, carpets, windows, and other related items. 5) Conduct daily inspections of all data center infrastructure equipment. Provide systems availability monitoring and reporting. Maintain records, including inspection documentation, and submit reports as required. 6) Ensure Computerized Maintenance Management System data accuracy.

Talentful is inventing the future of recruitment by offering cutting-edge solutions that help high-growth technology companies hire the best talent. Founded in 2015, our experienced talent experts act as a flexible onsite extension of in-house talent functions via a monthly subscription to ensure the best cultural matches and outstanding recruitment experiences for top talent and companies. From hiring to process reviews, events strategy and diversity workshops - Talentful has helped many of the world's biggest tech companies scale efficiently, including Alphabet, Microsoft, Pinterest, Atlassian, Expedia, Instacart, Miro and many more. Talentful has built a global team across Europe and the US, all bound together by the mission of helping every company we partner with grow to its highest potential. We have huge plans over the next few years as we continue to build the world's best talent consultancy, and hope you'll be inspired to join us in inventing a better future for recruitment. The RoleTeam Management Manage, coach and develop your team, offering operations support and career development whilst creating a tailored team culture. Set and monitor targets and track your team's performance through data and reporting in line with client needs. Motivate and encourage your team to deliver the best service. Delivery Own the end to end recruitment process for mid - senior level hires. Your focus will be recruiting great people across Technical disciplines. Own the success of your team's core delivery. Partner with senior stakeholders across various departments within Talentful and your client to forecast, provide insights and deliver detailed reports. Initiatives Provide a consultative approach to improve the sufficiency of the internal business model. Identify and optimise ways to work smarter and define processes in order to make an impact for your client and Talentful. We'd love to chat with you if you have: Experience leading from the front, proven experience recruiting across multiple business functions in a volume-driven environment, and managing a team with their own ambitious hiring goals. Experience as a proven leader with strong team management capabilities, able to drive team delivery and success across multiple geographies. Exceptional stakeholder management skills, building lasting relationships in short time frames. An ability to recognize and capitalize on expansion opportunities. A data-centric approach to recruitment strategy. Previous experience in an in-house, RPO, or embedded model. Background in recruiting Technical talent. What's in it for you? A team culture where sharing of knowledge and best practice is a constant, and diversity of thought and innovation are paramount. Working for a company that isn't just focused on short term profitability, call times, or KPIs; we're focused on exceptional outcomes for our clients. Depending on the project, the potential to be influencing hiring process and strategy (including branding, DE&I, and systems implementation) at the world's leading companies. Our Global Benefits Learning & development: Accelerating your personal and professional growth. Flexible working: Hybrid or Remote work to suit your lifestyle - we trust our people. Healthcare options: From employer contributions to health insurance. Wellness allowance contributions: Improve either your physical, financial, or mental health with our monthly stipend. Global co-working: Deskpass memberships for everyone in our team to work globally on-demand. Enhanced parental leave: 14 weeks paid maternity & 3 weeks paid paternity after 1 year service. Retirement plan: Matched pension contributions or 401(k) plan to start saving. At Talentful, we recognize our people are our strongest asset, and the diverse skills they bring to our international workforce are the driving force of our success. As an Equal Opportunity Employer, we do not discriminate on the basis of any protected attribute, including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #J-18808-Ljbffr

Clark College is currently accepting applications for part-time, permanent hourly Classified Instruction & Classroom Support Technician 1 - Standardized Patient/Simulated Participant positions in the Nursing unit. Standardized Patients/Simulated Participants will engage in all aspects of case portrayal for simulated learning including communication, physical simulation, portray a broad range of emotions, and appropriate responses to learners. The Nursing department is seeking dynamic learning partners who help focus learners on patient-centered care and make encounters as realistic as possible for the learners; and provide constructive feedback. Multiple positions are available. All positions are located at the Clark College campus at Washington State University Vancouver (WSUV). At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Position Responsibilities JOB DUTIES AND RESPONSIBILITIES: Memorize scripts for scenarios. Arrive prepared, 30-60 minutes earlier than the time they are scheduled to start the scenarios. Portray role as scripted in a realistic manner and with input or cues from simulation faculty facilitators. As a collaborative part of the simulation team, provide input into scenario details and portrayal. Receive feedback and use feedback to improve performance. Maintain confidentiality of all case material and student performance information. Provide constructive feedback to students regarding their performance. Communicate clearly and portray professionalism. Perform related duties as assigned. Qualifications POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: Excellent communication skills. Ability to provide effective feedback. Capacity to receive feedback. Must exhibit good attendance. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Previous experience and/or training as an actor, standardized patient or simulation participant preferred. Supplemental Information WHAT WE OFFER: A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs. McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant. Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall. Campus bookstore offers snacks, apparel, and specialty supplies. On-campus early childhood education care program (pending registration and availability). Gym and recreation facilities available for membership. Clark promotes wellness with a variety of different workshops and events. SALARY RANGE: $19.50 - $25.96/hour. | Step A-M | Range: 39 | Code:255M Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases . APPLICATION PROCESS Required Online Application Materials: Clark College online application Current resume, with a minimum of three (3) references listed. Responses to the supplemental questions included in the online application process. Please apply online at ******************* To contact Clark College Human Resources, please call ************** or email *********************. APPLICATION DEADLINE: Open until filled. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at ************* or by video phone at *************. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, ************** or ***************************. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: ********************************************************************* ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College's Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Thao Schmidt, Director of Employment Services, ************, ******************, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human ResourcesMarch 3, 2025 (updated)24-00103-2

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Join our dynamic team to innovate and refine technology operations and release management, impacting the core of our business services. As a Technology Support Lead in the Enterprise Technology Employee Platforms team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience Job responsibilities Partners with Product and Technology to deliver stable Oracle HCM Platform including lower environments and production Supports the planning and execution of production releases including quarterly Oracle and JPMC HCM releases Documents and communicates Oracle HCM lower environment pod usage and availability to our product and technology users Manages communications with operational and senior level product and technology partners on active issues Facilitates triage and issue resolution of key issues Supports the custom development solutions including data masking, data analysis, etc… Oversees the day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience with project management and development life cycle tools including Jira, Confluence, SharePoint, etc… Experience with Oracle HCM or other equivalent Software as a Solution (SaaS) providers Experience with Oracle database technologies (or equivalent) Experience with creating, editing and maintaining SQL Experience in Excel including pivot tables, charts, etc… Experience with Oracle Transactional Business Intelligence (OTBI) or equivalent data analysis and reporting tools Proficient in observability and monitoring tools and techniques Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Working knowledge in one or more general purpose programming languages and/or automation scripting Practical experience with public and private cloud

Join our dynamic team to innovate and refine technology operations and release management, impacting the core of our business services. As a Technology Support Lead in the Enterprise Technology Employee Platforms team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience Job responsibilities Partners with Product and Technology to deliver stable Oracle HCM Platform including lower environments and production Supports the planning and execution of production releases including quarterly Oracle and JPMC HCM releases Documents and communicates Oracle HCM lower environment pod usage and availability to our product and technology users Manages communications with operational and senior level product and technology partners on active issues Facilitates triage and issue resolution of key issues Supports the custom development solutions including data masking, data analysis, etc… Oversees the day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience with project management and development life cycle tools including Jira, Confluence, SharePoint, etc… Experience with Oracle HCM or other equivalent Software as a Solution (SaaS) providers Experience with Oracle database technologies (or equivalent) Experience with creating, editing and maintaining SQL Experience in Excel including pivot tables, charts, etc… Experience with Oracle Transactional Business Intelligence (OTBI) or equivalent data analysis and reporting tools Proficient in observability and monitoring tools and techniques Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Working knowledge in one or more general purpose programming languages and/or automation scripting Practical experience with public and private cloud

Atmosera empowers businesses to Redefine Possible with Modern Technology and Human Expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with nine specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value. Our Service Operations team is looking for a dedicated and skilled Cloud Support Technician to play a key role in ensuring the smooth operation of our clients' cloud environments. You will be instrumental in providing technical support, troubleshooting issues, and delivering exceptional customer service, all while gaining valuable experience in the rapidly evolving world of cloud computing and Azure. What You'll DoTechnical Support & Troubleshooting: Monitor, analyze, and resolve incidents for customer infrastructure running in Azure. Triage, action on and disposition telemetry alerts as they come in. Install, configure, and administer customer systems in Azure. Troubleshoot and resolve technical issues related to virtual servers and networks. Escalate complex cases to Tier-2 and Tier-3 support as needed.Process & Optimization: Perform regular reviews of systems, processes, and procedures. Document systems, processes, and procedures to maintain knowledge base. Promote best practices to enhance and improve organizational processes.Communication & Customer Service: Communicate technical issues and solutions to clients in clear, business-friendly terms. Interact with customers to identify IT problems and troubleshoot them efficiently. Provide regular updates to clients via email, ticketing system, and phone calls. Communicate ticket status information to all team members. The Skills You'll NeedTechnical Skills: Basic understanding of operating systems (Windows and Linux). Familiarity with virtual servers and networking concepts. A strong desire to learn and master Azure cloud technologies.Problem Solving & Analytical Skills: Ability to analyze and resolve technical issues effectively. A passion for problem-solving and learning new technologies. Ability to work in a fast-paced, rapidly changing environment.Communication & Interpersonal Skills: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical audiences. Strong customer service orientation. Ability to work collaboratively with team members and clients. QualificationsQualifications: Previous experience in a help desk/service desk support or systems administration role. Experience supporting virtual servers and troubleshooting network issues is a plus. Experience in a 24x7 managed services, hosted service company, or Network Operations Center environment is a plus. Experience reviewing technical logs and triaging telemetry alerts $50,000 - $65,000 a year We value our employees and are committed to providing a comprehensive and competitive benefits package designed to support your well-being and financial security. Here's what you can look forward to: Financial Security & Growth: Competitive Salary: We offer competitive salaries commensurate with experience and skills. Generous 401(k) Plan: Secure your financial future with our generous 401(k) plan, featuring a 100% company match on your contributions up to 4% of your salary! This is a fantastic opportunity to build your retirement savings with our support. Performance-Based Compensation: Your hard work and dedication will be recognized and rewarded through our performance-based compensation program, which includes bonus potential in addition to your base salary. Health & Well-being: 100% Employer-Paid Health, Vision, and Dental Insurance for employees: Say goodbye to expensive premiums! We cover 100% of the cost of your health, vision, and dental insurance premiums, saving you potentially thousands of dollars each year. Focus on your health, not your healthcare costs. Company-Paid Life, AD&D, Short and Long-Term Disability Insurance: We provide company-paid life, accidental death & dismemberment, and short- and long-term disability insurance to protect you and your family. Time Off & Work-Life Balance: Generous Paid Time Off (PTO): Enjoy a healthy work-life balance with three weeks of paid time off, allowing you to relax, recharge, and pursue your personal interests. This flexible PTO can be used for vacation, personal time, or sick leave. 11 Paid Holidays: We observe 11 paid holidays throughout the year, giving you additional time to spend with family and friends. Community Service Leave: We believe in giving back to the community and offer paid time off for you to volunteer with organizations that are meaningful to you. Additional Perks & Recognition: Employee Recognition and Reward Program: We celebrate and reward outstanding performance and contributions through our employee recognition program. We value your dedication and are committed to showing our appreciation. This is a full-time position in the United States with the ability to work from home, or from one of our many US offices if local. Atmosera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

Learn, Lead & Grow at Sitel Group We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves. GROW AS YOU GO. We invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop, both professionally and personally. You choose where you want to go; we help you get there. BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so. WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work. GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts. MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group . As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. Learn more at ************* and connect with us on Facebook, LinkedIn and Twitter. Job Summary As the Team Lead of IT Site Support you will be responsible for overseeing a group of specified clients and will be assigned a support group (Site IT Team members) who will coordinate the daily activities in the Knoxville location. You will be working in an extremely fast paced environment and must be able to flex and adapt to rapid change in both business needs and technological advancement. Multiple team members will be going to you for guidance on how to resolve concerns raised by external clients, Sitel IT, agents, and/or our Operational functional partners. You must have strong communication and decision-making skills to be able to direct your team on how to resolve the concerns, prioritize tasks, distribute workload to the team to make deadlines, help resolve any resource challenges, and escalate appropriately due to tight time frames. Primary Job Responsibilities Full responsibility for the operational maintenance and services across the IT environment and provide day to day IT operational decisions, technical support, and escalation support for the sites, support team, and clients assigned. Manage the day to day site IT team members from a dotted line perspective and partner closely with the Regional Manager. In addition, provide feedback to the regional manager for the performance of your support team members for all performance reviews. In addition to the management responsibility, this will be a hands-on role maintaining the functions of the site, and be 24x7on-call incident management support, remote-hands support for Network, Telephone, Server, QA and application engineers to ensure high system uptime and end user satisfaction in a call center environment. Meet regularly with the Philippine & India IT support leaders to drive enhancements to enhance the service levels for our customers via all channels, and share with their support teams (example, phone, chat, self-service, etc). Attend and represent their support team / clients on the daily operational call, security audits, and help manage additional projects and/or sites to help achieve service levels. Assist with the queue management, inventory mgmt., tech documentation, monthly business reviews, and delegate out the tasks for the queues, projects, etc. Primary Job Responsibilities Assisting with ensuring all inventory processes and all equipment in-center and at home are following the proper inventory procedures. Oversee and manage all shipping, returns, and coordinating the schedules for shipments with the local and global team members. Partner with the logistics team to coordinate the delivery and tracking of IT equipment that is going to a Sitel at home user or returning from a Sitel at home user. Assist with resolving equipment issues, working with vendors on warranty claims, handle escalations, etc. Build a strong relationship with our Philippine & India IT support teams to ensure their support team can be an escalation point to drive first chat and/or call resolution for our customers. Skills/Knowledge/Abilities Comfortable taking the lead and delegating the workload to the support team, while maintaining good communication with the business. Excellent troubleshooting and customer service skills; ability to multi- task and take initiatives with minimum direction; team player. Ability to take initiatives with minimal direction and lead an IT support team. Ability to analyze, document and develop solutions. Drive problem resolutions and new client processes. Partnering with other support teams to identify solutions that will benefit all teams involved, and then implement the proposed changes within their support team. Competent to train new hires, analyze and formalize process improvements, work with all areas of the organization. Responsible for training, supervising the maintaining service levels for specific Support team, Sites, and clients assigned. Building & imaging Hardware, with a working knowledge of Microsoft SCCM (Preferred) Virtual / Remote troubleshooting (Advantageous) Skills/Knowledge/Abilities Follow and enforce corporate policies and procedures maintaining and enforcing the highest standards of security as set out by the corporation In depth knowledge of Windows Operating Systems and Microsoft Office; A+ Certification; LAN and WAN networking skills needed for troubleshooting (NIC's, hubs, routers, switches); knowledge of tape backup and restore procedures and applications anti-virus procedures and application knowledge necessary; PC image creation and updating knowledge required. Experienced in defining and supporting change management efforts, with the ability to identify and analyze organizational impacts for internal stakeholders affected by new initiatives Ability to think strategically and create, recommend and execute on Technology service improvements in collaboration with peers in Enterprise and Divisional Technology areas Strong problem-solving skills, able to readily tackle and assist in resolution of high priority incidents impacting business operations Laptop, PC, DNS, DHCP, Active Directory, Win 10 support experience (Essential). Problem-solver with demonstrated advanced knowledge of field. Experience Minimum of 2 years' experience in similar capacity recommended Proven IT skills within a desktop support (2nd level role) is very advantageous, as is experience in a call center environment Previous onsite engineer or similar experience would be very advantageous Knowledge of the call center and BPO business is also very advantageous Education and Certifications AAS in Computer Science is desired or equivalent combination of education and experience MCSE preferred #LI-LK1

GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments, and financial risk management. With enterprise clients spanning North America, EMEA, and APAC, GTreasury is headquartered in Chicago with offices in London, Sydney, and Manila. The Client Support, Team Lead performs the key role in supporting our Treasury management software solution and reports directly to the VP of Global Client Support. You will be responsible for optimizing our processes and managing a team of Support Analysts to provide exceptional service to our clients. You'll play a key role in shaping our customer experience as we continue to scale, ensuring a smooth transition from Implementation to Support, effective incident management, and proactive problem-solving. You will also work closely with the Customer Success Managers to ensure the highest level of client satisfaction. The Client Support Lead will act as front-line support for our current client base escalations, helping to bring problems to resolution quickly and professionally. The Client Support Lead will also act as the internal support resource, helping other staff members resolve issues and deliver solutions to clients. The Client Support Lead is expected to take on multiple projects including but not limited to functional customizations, product improvements, and business process improvements. What You Will Do: Day to day support of analysts (ticket assignment, priorities, workload, and escalations). Manage the teams incoming client tickets by assigning/ reassigning the cases, controlling the cases priority, action plan, and SLAs Develop and apply product knowledge of GTreasury to provide clear and concise resolutions to complex client inquiries Lead weekly team and one on one meetings and contribute to the Troubleshooting Guides Ensure high-levels customer satisfaction for all our customers. Act as Senior Incident Commander when an Incident of Severity 1 or 2 are encountered to ensure constant client communication until issue is resolved. Manage and mentor a team of Support Specialists, fostering a high-performance culture and ensuring professional growth. Work closely with all cross functional teams, (i.e., QA, Account Management and Product) to ensure appropriate levels of service are maintained. Confidently handle phone calls and solve escalated tickets, acting as a player-coach to your team. Handle the transition from Implementation to Support. Effectively use internal tools to ensure service documentation and transparency of service. Understand our client's business needs so that we deliver the best quality of service. Resolve issues with empathetic, over-the-top customer service, prioritizing based on impact to our client's business impact. Who We Are Looking For: 3+ years of experience working in Financial Technology/Services or similar industry 3+ year of experience leading or managing a team 3+ years of experience as a Client Support Analyst Good understanding of financial theory, treasury, banking, or accounting Experience working in high-touch service or technical environments Sound technical experience and applicable knowledge Excellent listening, presentation, and consultative skills Proven organizational, leadership, and interpersonal skills and proven success working directly with clients Good team player with the ability to act on their own initiative Ability to multi-task, re-prioritize and adapt to rapidly changing needs and fast-paced environments Highly organized and able to handle multiple responsibilities Excellent problem-solving skills and service-oriented attitude Excellent verbal and written communication skills - ability to interface and influence at multiple organizational levels Personal Qualities: Strong orientation towards systems, process improvement, and task automation Interpersonal skills to help nurture client relationships, and work with cross-functional teams Ability to think critically, solve problems and propose solutions Self-start who can independently multi-task, efficiently prioritize tasks, and drive projects to completion Highly organized and able to work in a fast-paced environment Meticulous attention to detail and accuracy in work Excellent verbal, written, and interpersonal communication skills EDUCATION REQUIREMENTS: Bachelor's degree in accounting, Finance, and related field preferred Enrollment in CFA, CTP or other professional program a plus What You Will Get: Great benefits, culture, and the ability to work remotely A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of “good work.” A great management team and reporting structure that supports you and your growth A culture of open collaboration and problem solving An empowered role on the product team, responsible for driving business value Our benefits include: Salary: The expected annual salary for this role is $85,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location. Excellent medical, dental and vision insurance options HSA and FSA options + company HSA contributions 401K matching 100% paid parental leave 15 paid holidays + competitive PTO 100% remote working About GTreasury: GTreasury believes there is opportunity in complexity. We connect treasury and finance teams with industry-leading experts, technology solutions and untapped possibility. By simplifying complexity, teams can unleash their organization's potential to gain strategic advantages and grow. GTreasury helps organizations reach that potential by connecting treasury and digital finance operations through a world-class SaaS treasury and risk management platform and integrated ecosystem where cash, debt, investments, and exposures are seamlessly managed within the office of the CFO. GTreasury delivers intelligent insights, while connecting financial value chains and extending workflows to third-party systems, exchanges, portals, and services. Headquartered in Chicago, with locations serving EMEA (London) and APAC (Sydney and Manila), GTreasury's global community includes more than 800 customers and 30+ industries reaching 160+ countries worldwide. At GTreasury / Hedge Trackers, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply!

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. BWC OCSEA Selection Rights: This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position. Salary Information: Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service. Transportation: Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle. Educational Transcripts: For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed. All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted. Background Check Information: Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Under the general direction of the IT Risk Manager utilizes thorough technical working knowledge of infrastructure operations & maintenance in order to deliver, implement & support a variety of security software applications (e.g., Palo Alto firewalls, Firepower IDS/IPS, & Qradar SIEM). Evaluating effectiveness & risk of IT processes. Performing network, server, endpoint & application risk assessments & documents findings. Recommending changes in IT procedures to meet customer needs. Evaluating security profile & implications of existing & proposed operational procedures, identifies & summarizes potential exposures. Evaluating & researching security-related hardware & software solutions Firewalls, security detection, monitoring, logging, automated event analysis, authentication, & access control). Providing feedback to project team & higher-level staff. Creating, organizing, filing, & maintaining security-related documentation. Device configuration standards, security review processes, deployment guidelines, monitoring requirements, training materials, implementation checklists, assessment results. Collaborating with application, technical support, & security specialists at BWC, & other external partners to ensure appropriate digital security measures & controls are established & maintained. Perform security reviews of current & proposed applications & interfaces, assesses risk & develops remediation plans for security-related issues & serves on standing & ad hoc security workgroups. Assisting in providing IT consultation & recommendations for implementation while ensuring security & integrity are not compromised. Participates in development of specifications. Performing product testing & identifies & documents potential issues. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. 6 mos. combined work experience in any combination of the following\: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support. -Or 2 courses in computer science or information systems. -Or equivalent of minimum class qualifications for employment noted above. Job Skills: Information Technology The Ohio Department of Transportation (ODOT) oversees building and maintaining the nation's 5 th largest interstate system and the 2 nd largest number of bridges. We take pride in providing safe and efficient roadways for the people of Ohio and to the people traveling within our great state. And in order to achieve that, we do A LOT! From Planning, Engineering, Construction to Law, HR, Communications, IT and everything in between, ODOT has a career for just about everyone. ODOTers are hardworking, passionate, and dedicated to public service. We strive to achieve our agency's vision every day\: To be a long term, reliable, professional, and highly productive organization.

Education At Work (E@W) enables students from traditionally underserved communities to secure a high-quality post-graduation job through evidence informed work-based learning programs. E@W aims to equip students with the high-value skills and experiences sought in the professional world by offering meaningful work opportunities. If you love the pursuit of excellence and are inspired by empowering a student-centered culture to fulfill the E@W mission, we invite you to learn more. We offer unique opportunities to work on rewarding projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards exceptional work. Job Summary As an IT Support Representative, you will be our internal clients' first point of contact, providing essential technical support and troubleshooting for hardware, software, and network-related issues. You will also assist with system configurations and installations, ensuring smooth operations and high customer satisfaction. Seasonal Position starting 12/01/24, ending 4/30/2025. Primary ResponsibilitiesInstall, configure, and troubleshoot computer hardware and software.Provide client support for program integration and implementation.Identify technical issues and resolve problems via phone, email, or any other electronic medium to onsite and remote-working team members.Configure internet-related software applications.Create new accounts using organization-approved software tools (i.e. Microsoft Active Directory, etc.) Troubleshoot technical and non-technical issues related to systems, web hosting, and services.Evaluate computer system workload capacity to determine feasibility of expansion.Test vendor and client software for compatibility and usability.Assist in training staff on software and hardware use.Other duties as assigned.Knowledge of word processing, database, and Intranet software.Proficient in systems and Internet applications, including web browsers and email.Experience with Desktop, Laptop, Virtual, and Cloud-based programs (helpful). Minimum QualificationsHigh School diploma.Actively enrolled in a technical degree program (preferred).Experience with Cisco, Thin Client, and Cloud based programs preferred.Experience with Microsoft Windows Server/Desktop.Excellent customer service skills.Strong interpersonal and organizational skills.Ability to multi-task and prioritize effectively.Proficient in troubleshooting and problem resolution. Work Requirements/ExpectationsFlexible, 40 hours per week, some weekends required.Flexible hours with in-person office work setting.Must be open to occasional travel as required for business needs.Capable of working at a computer workstation for extended durations.Ability to work independently, demonstrating strong initiative and time management skills.Proficient in effectively collaborating with offsite team members, utilizing digital communication tools. $17 - $20 an hour Non-exempt AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION, AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.