Insurance Representative resume examples for 2025

Updated January 8, 2025
8 min read

Insurance representative resume research summary. We analyzed 1,529 insurance representative resumes to determine which ones land the most jobs. Below you'll find example insurance representative resumes that can help you get an interview (and a job offer) from companies like State Farm Insurance Agency and State Farm. Here are the key facts about insurance representative resumes to help you get the job:

  • The average insurance representative resume is 346 words long
  • The average insurance representative resume is 0.8 pages long based on 450 words per page.
  • Customer service is the most common skill found on resume samples for insurance representatives. It appears on 17.7% of insurance representative resumes.

After learning about how to write a professional resume for an insurance representative, make sure your resume checks all the boxes with our AI resume builder.

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Insurance Representative resume example

Choose from 10+ customizable insurance representative resume templates

Choose from a variety of easy-to-use insurance representative resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your insurance representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume
Insurance Representative Resume

Insurance Representative resume format and sections

  1. 1

    1. Add contact information to your insurance representative resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Insurance Representative Resume Contact Information Example #1

    Hank Rutherford Hill

    St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your insurance representative resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Insurance Representative Education

    Insurance Representative Resume Relevant Education Example #1

    Bachelor's Degree In Education 1989 - 1992

    Ohio State University Columbus, OH

    Insurance Representative Resume Relevant Education Example #2

    Bachelor's Degree In Business 2009 - 2012

    Ashford University San Diego, CA

  3. 3

    3. Next, create an insurance representative skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an insurance representative resume

    • Customer Service Skills.
       

      Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

    • Data Entry Skills.
       

      Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

    • Patient Accounts Skills.
       

      Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

    • Auto Insurance Skills.
       

      Auto insurance is an insurance policy that covers you from incurring financial losses when your vehicle meets with harm.

    • CPT Skills.
       

      CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

    Top Skills for an Insurance Representative

    • Customer Service, 17.7%
    • Patients, 16.1%
    • Health Insurance, 6.3%
    • Medicaid, 4.2%
    • Other Skills, 55.7%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your insurance representative experience

    The most important part of any resume for an insurance representative is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of insurance representatives" and "Managed a team of 6 insurance representatives over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Agent Assistant
    Combined Insurance
    • Developed new presentation materials for agents to present to clients on medicare, which is continuously trained on today.
    • Conducted group presentations to businesses * Marketed AFLAC to business owners * Wrote and managed insurance policies
    • Enrolled customers in Medicare Supplement insurance plans and provided plan specifics to clients via an 800#.
    • Pre-qualified clients in the areas of health, income and lifestyle risk analysis.
    • Maintained a healthy communication with company s affiliations several times on a monthly basis to continue a mutually beneficial business relationship.
    Work History Example # 2
    Agent Assistant
    AT&T
    • Initiated intrusive testing process for customers to resolve internet, telephone and television problems.
    • Diagnosed and resolved technical hardware and software issues involving internet connectivity, VOIP, and various AT&T products.
    • Represented AT&T in the sales and service of a broad line of telecommunication and internet services.
    • Created Curriculum, Trainers guides, and Troubleshooting material for Remote Agents, Trainers, and Staff.
    • Provided translation assistance for Arabic-speaking customers.
    Work History Example # 3
    Insurance Representative
    MetLife
    • Procured the sales of life insurance and financial service products such as, mutual funds, annuities, IRAs.
    • Maintained compliance with FINRA and California Department of Insurance.
    • Obtained Series 6 and 63 Registered Representative with the NASD (now FINRA).
    • Complied with FINRA, The State of Wisconsin, and internal financial and insurance regulations.
    • Passed initial attempts Series 6 and Series 63 FINRA securities licensure exams.
    Work History Example # 4
    Auto Claims Adjuster (Part-Time)
    State Farm
    • Completed scope of damages and wrote estimates using Xactimate program Reviewed estimate with management.
    • Handled auto injury claims and claims in litigation providing effective communication with attorneys and customers.
    • Gathered information and explained liability, PIP/MPC, UMPD, and physical damage coverage.
    • Determined legal liability and extent of damage to property with a 99% estimating accuracy using Xactimate25.
    • Considered a resource by management and peers regarding Xactimate sketch, Graphical estimating and mobile home settlement evaluation.
  5. 5

    5. Highlight insurance representative certifications on your resume

    Specific insurance representative certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your insurance representative resume:

    1. Certified Professional, Life and Health Insurance Program (CPLHI)
    2. Certified Medical Office Manager (CMOM)
    3. Certified Personal Chef (CPC)
    4. Certified Management Accountant (CMA)
    5. Certified Insurance Examiner (CIE)
    6. Certified Customer Service Representative (CCSR)
    7. Certified Clinical Medical Assistant (NHA)
    8. Certified Insurance Service Representatives (CISR)
    9. Certified Medical Insurance Specialist (CMIS)
  6. 6

    6. Finally, add an insurance representative resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your insurance representative resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common insurance representative resume skills

  • Customer Service
  • Patients
  • Health Insurance
  • Medicaid
  • Insurance Coverage
  • Data Entry
  • Patient Accounts
  • Insurance Claims
  • Auto Insurance
  • Medical Insurance
  • Computer System
  • Appeals
  • Insurance Carriers
  • CPT
  • Insurance Benefits
  • Insurance Products
  • Insurance Verification
  • Inbound Calls
  • Medical Billing
  • Outbound Calls
  • REP
  • Medical Claims
  • HIPAA
  • Life Insurance Policies
  • Insurance Eligibility
  • ICD-9
  • Annuities
  • Insurance Sales
  • Policy Changes
  • Casualty Insurance
  • EOB
  • Insurance Payments
  • Billing Issues
  • A/R
  • Customer Accounts
  • Schedule Appointments
  • Customer Inquiries
  • Administrative Tasks
  • Hippa
  • Insurance Options
  • Financial Products
  • Unpaid Claims
  • Customer Relationships
  • Policy Holders
  • Insurance Quotes
  • Cold Calls
  • HMO
  • Bank Deposits
  • Patient Payments

Insurance Representative Jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.