Information Technology Technician Jobs in West Jordan, UT

Russell Tobin is looking for a Technical Support Representative based in South Jordan, UT for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: Customer Supp/Account Rep-Sr -IT Location: South Jordan UT Duration: 6 months Pay rate: $21.00/hour Executive Summary: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first call resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service. Expectation of Role: • Customer Service Skills: o Demonstrate active listening in order to gain an accurate understanding of the situation o Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution o Acknowledging the sense of urgency for resolving the issue o Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding • Communicate effectively: o Producing accurate detailed documentation consumable by end users, level two support, and problem management o Maintain professionalism and netiquette to ensure messages are received as intended o Respond timely via the chat platform to prevent delay or frustration o Clearly document actions taken in ticketing record for tracking and data analytics • Technical Proficiency: o Leverage the chat tooling and ticketing platform effectively o Provide high quality end-user technical support, related to enterprise software and hardware o Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components • Culture Carrier: o Demonstrate the ability to collaborate with others o Display a safe and positive attitude o Adhere to policies and procedures and act in the best interest of the overall firm Qualifications: • Excellent customer service skills required • Excellent communication skills required • Problem solving skills • Self Motivated • Two to five years of chat experience • Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment • Preferred work experience in technical support role but not required Required Education: • High school diploma or GED with relevant work experience Benefits Disclosure “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

Title- Desktop Support Engineer JD- Key Responsibilities: On-Site Support: Respond to client queries and provide on-site technical assistance. Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware. Troubleshooting: Diagnose and resolve hardware and software issues. Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users. Documentation: Maintain records of issues and solutions in a ticketing system. Collaboration: Work with other IT professionals to ensure seamless support.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

An aerospace client is looking for a PC Network Technician whose primary focus will be Windows administration support and enclave compliance activities. PC Network Technician Pay Rate: $31.28/hr. on W2 (DOE) Duration: 12 months or longer Schedule: 9x80 A RESPONSIBILITIES: Develops computer systems specifications that address business requirements and that fit with the company's system architecture standards. Establishes and documents system parameters and formats, ensures hardware and software systems compatibility and coordinates and/or modifies system parameters in terms of existing and projected computer capacity and capabilities. Revises existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage. Provide technical support for computers; install, troubleshoot, service, and repair PCs, related software, peripherals and associated networks. Connect clients, servers, and terminals to existing data networks. Assist InfoSec with DFARS, CMMC compliance responsibilities. Setup, maintenance, compliance and vulnerability remediation for off-network and lab environments. Rack and stack workstations and provide server application support as directed by server team Provide Windows systems management. Perform root cause analysis for complex issues. Ability to create accurate and clear documentation and diagrams of environments, ticket resolutions and technical solutions. Work with software vendors to support third party applications. Provide technical hardware or software support above and beyond the Tier1/2 support vendor and educate users as needed. Monitors ticket queues to ensure SLAs are met Previous experience supporting user and manufacturing hardware, software, etc. in an enterprise environment Ability to work independently; appropriately escalate issues and roadblocks to leadership. Superior customer service and service delivery. Maintains composure in difficult situations, with challenging customers. Demonstrates personal integrity and high ethical standards in customer contacts as well as all internal relationships. Master unfamiliar information, tasks, and situations quickly and effectively. Excellent communication skills, written and verbal. Customer and detail oriented and possess good decision-making ability BASIC QUALIFICATIONS: US Citizenship is required. Previous experience supporting end user devices, Windows OS, hardware, software, printers and peripherals in an enterprise environment >500 devices Ability to manage multiple priorities and time-sensitive mission critical needs. Must have understanding and experience configuring user and computer accounts in Active Directory Strong troubleshooting abilities Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite. Understanding of networking principles (such as the OSI model). Ability to lift equipment weighing up to 40 pounds. PREFERRED QUALIFICATIONS: • Proficiency in remote administration and troubleshooting of desktop PCs, Visio, PowerShell. • Associate's degree with 3 years of relevant experience OR a High School Diploma/GED with 5 years of relevant experience. • CompTIA A+, or Network+, or Security+ certification • Experience using ServiceNow in an enterprise environment • Experience supporting VMware VDI (Virtual Desktop Infrastructure). • Cross-platform experience (i.e. Windows, Linux, Solaris, OSX, UNIX, etc.) • Familiar with OT/ICS segregation principles and techniques • Understanding of enterprise-level storage concepts to include all commonly used RAID-levels. • Experience with engineering applications. • Investigate information, network, and communication needs of users, and make recommendations regarding software and hardware purchases About our client: Our client is a world leader and premier innovator in aerospace, with over 100,000 top-talent employees providing the most advanced products and technologies in the industry. With numerous awards and recognitions, they offer their employees continuous growth, learning, and development. About APR: Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!

We have an exciting opportunity for a Sourcing Enablement Specialist with the top leading multimedia and creative software company in the world using cutting-edge tools and technologies, including industry-leading AI and creative software, empower millions of users to achieve their creative and business goals. Responsibilities: Sourcing Enablement Specialist serves as liaison with internal business customers and suppliers in the execution of low/medium complexity sourcing projects, including, but not limited to managing Request for Proposal (“RFP”) activities and Supplier Business Reviews (“SBR”) Apply Supplier Relationship Management (SRM) techniques to ensure the supply base is providing required level of services, including but not limited to SBRs, performance management, spend analytics, etc. Develop, issue and manage RFx activity as appropriate to find the best sourcing solution that meets business and commercial requirements and lead commercial negotiations to ensure Adobe receives best value and associated cost savings Actively contributes to supplier performance initiatives aimed at bettering financial and operational performance Demonstrate ability to build strong trusted relationships with internal stakeholders Work closely with business partners to plan and implement sourcing strategies and supplier management programs aligned with business objectives Report progress on a weekly basis, indicating work planning and work in progress. Add agreements, service details and payment forecasts into procurement systems in a complete and timely manner. Support continuous process improvements and change initiatives Provide input to the strategic planning and direction of Sourcing/Procurement initiatives Understands and can extract insight into spend patterns using Adobe Dash and other Adobe tools Utilizes and maintains procurement tools according to Global Procurement standards and expectations. Skills and Experience: Requires a minimum of a bachelor's degree (preference: BA/BBA; focus in Business Management, Supply Chain, and/or International Management) Strategic Sourcing/Procurement-related industry certification(s) a plus Familiarity with RFP processes and related data analysis Familiarity with fiscal planning cycles and ad hoc financial analysis. Project Management (Stakeholder Management, drive projects to completion, etc.) Preference: three - five years' experience in Strategic Sourcing, Procurement, Supply Chain, Supplier Management, Finance, Consulting, and/or Program Management in a complex, global, procurement environment a plus…Plus/Preference: Knowledge of procurement practices and techniques Ability to read and interpret contract specifications within the Procurement process Purchasing systems and order management software knowledge Demonstrable ability in MS Excel, Word, and PowerPoint High attention to detail and the exercise of sound judgment and decision-making Has solid written and verbal communications, time management and interpersonal skills Must be willing to train and educate users in new processes, policies, and procedures or technologies Must be able to achieve demanding deadlines without requiring constant follow-up Able to reorder priorities on short-notice and adapt to changing requirements Ability to work long/non-standard hours when necessary Manages own workload and priorities effectively. Flexible working times based on company requirements is a requirement and should be expected at various times through the business year and quarter. Compensation: Up to $42.25 per hour. 35747914

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Bilingual: French and English Shift: Tuesday - Saturday 9:30 AM to 6:00 PM or Sunday - Thursday 9:30 AM to 6:00 AM Job Description: • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. • Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. • Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. • Assists in the business process redesign and documentation as needed for new technology. • Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge. • May make recommendations for buy versus build decision. • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. • Typically has 3 to 5 years of relevant technical or business work experience. Qualifications Technical support, French fluency Additional Information To get further details or to schedule an interview, Please contact Shivani Shah at **************

IT Technical Support Representative Ogden, UT Hybrid, Day Shift Becklar's mission is to create solutions for a safer world through our innovative technologies and caring people. Becklar is one of the largest and fastest growing monitoring companies in the nation. We monitor alarms (security, fire, medical, IoT, and more) throughout the nation for over 2 million subscribers every day. What makes us stand out is that at Becklar We Care F.I.R.S.T. In other words, we're Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us. About this Position: Under direction of the IT Help Desk Manager, in this role you will perform all Internal support tasks to ensure the proper operation of IT related equipment and services. This includes receiving, prioritizing, documenting, and actively resolving end user requests promptly and professionally. This role will also perform scheduled preventative maintenance on enterprise systems as well as actively monitor and triage system alerts will be part of a rotating on-call rotation. Reasons You'll Love Becklar * Tons of growth opportunities * Stability - We have been in business since 1977 with continual growth and strong profitability in one of the most secure industries * Free mental health assistance for all employees * Great 401(k) retirement plan with company match for all employees * Tuition reimbursement and continued learning opportunities * An award winning culture that was recently recognized as a top workplace in the US. * A FUN team, company parties, work-life balance, weekly pay days, and more! What You'll Do: * Diagnose and resolve hardware and software problems in a timely and efficient manner. * Communicate effectively with customers and other departments. * Monitor and respond to system alerts and notifications to identify and resolve potential issues. * Document all technical support activities, including troubleshooting steps and resolutions, in the ticketing system. * Maintain inventory of hardware and software assets, including tracking and ordering necessary supplies. * Stay up-to-date with emerging technologies and industry trends to enhance technical skills and knowledge. * Provide technical support and guidance to users over the phone, via remote access, through e-mail or in person to resolve various computer- and network- related issues. * Build rapport and elicit problem details from service desk customers. * Installation, troubleshooting and support for desktop and laptop computers and all aspects of various Microsoft Windows operating systems. * Develop how-to documentation for frequently asked questions. * Performing preventative maintenance, including patching, checking & maintenance of workstations, printers, and peripherals. * Test new technology, and other duties as assigned related to technical support. * Participate in a rotating on call schedule Skills Needed: * Ability to work part time during the day shift * High school diploma required, associate degree or actively pursuing a degree in a related area and/or 2+ years experience in the IT field strongly preferred. * Knowledge of basic computer hardware and software, including servers, desktop, laptop, firewalls, routers, switches, APs, telephony, printers, and cabling strongly preferred * Experience with Microsoft operating systems and Office Suite required * Ability to provide outstanding customer service * Prior ITIL Foundation experience is beneficial * Must be able to interface directly with users with a wide variety of technical skills in a professional manner * Possess a close attention to detail * Highly self-motivated and directed Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

, but don't see a job that fits you? Please apply anyway! We need extremely talented people of many backgrounds, to take on tasks as we continue to expand Zanskar. Our company is always looking to bring on great teammates who are passionate about our mission and want to bring their expertise to help us change the global energy landscape. If you don't see a role that fits your passion, please feel free to let us know. We look forward to hearing from you and will reach out when there's a good fit with our team. If you have something unique to add to Zanskar, we'd like to hear from you. Use the "Apply for this Role" button to submit a cover letter, a resume, and let us get to know you better.Location- The position will be located in the Salt Lake City metropolitan area. Equal Opportunity Employer Zanskar is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws. Please reach out to ****************** with any questions.

GENERAL DESCRIPTION The Lead Help desk Engineer reporting to the Help desk manager. Provides IT operations functions to offices for the organization's standard hardware, software and voice/data network solutions. Responsible for the purchase, installation, and life-cycle maintenance of PCs, servers and LAN network connectivity equipment. As such he is the primary point of contact with vendors and contractors and first level escalation point for on-site support of hardware, software and network connectivity issues. Acts as the primary point of communication between IT and operating, business and functional units. Insures local administration and operations functions in accordance with standards, policies and procedures. Supervises the Help Desk team to ensure seamless access for staff and customers to PACS business applications and services. Is the first escalation point to solve conflicts when the Help Desk is unable to resolve or assign tickets. Technical Knowledge and Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Manage daily operations of Uline's 24/7 IT Service Desk. Provide ongoing monitoring of IT production systems including identification, resolution, and escalation to proper individuals. Perform implementation and system management of tools to provide adequate IT system monitoring. Review incident tickets for content, proper routing, first call resolution, problem detection, and timely closure. Ensure all operational processes and procedures are clearly documented and maintained. Participate in change management and disaster recovery processes. Manage and communicate high severity issues through resolution, providing accurate and timely status reports to management. Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers to identify areas of improvement Develop daily, weekly and monthly reports on help desk team's productivity Provide customer feedback to the appropriate internal teams, like product developers CORE COMPETENCIES Planning and Organizing: Organizes work, sets priorities, and determines resources requirements; determines necessary sequence of activities needed to achieve goals. Decision Making/Problem Solving: Breaks down problems into components and recognizes interrelationships; makes sound, well-informed, and objective decisions. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences. Continuous Learning and Professional Development: Is committed to developing professionally, attends professional conferences, focuses on best practices, values cutting-edge practices and approaches; takes advantage of a variety of learning activities, introduces newly gained knowledge and skills on the job. Communication: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message and invites response and feedback. Keeps others informed as appropriate. Demonstrates good writing, verbal and listening skills. Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical skills and certifications to construct and support internal business applications and integrate with existing applications, productivity suites and with stakeholders to support reliable agency and customer business process, reports and outcome measures. Learns and supports all internal applications and services level 1 and 2 help requests. Diagnoses, documents and communicates remedies to service requests; professionally communicates with coworkers, supervisors and managers and particularly with customers/clients/stakeholders. Assures ticket resolutions are fully tested and verified with the customers and documented in the ticketing system prior to ticket closure. Assists PACS Help Desk level 1 team to learn resolve escalated issues.

American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in Salt Lake City, UT. The IT Support will be a shared resource between the Training and IT departments in UT, providing essential technical support for both operational and training needs. This role will primarily focus on supporting software applications, ensuring Learning Management System (LMS) connectivity, resolving Audio-Visual (AV) equipment issues, and helping maintain seamless technology operations. Additionally, the position would assist the IT department in handling incoming support requests related to the various software programs used across the company. Responsibilities: * Provide technical support for staff. * Administration of Windows Active Directory on prem and Azure AD. * Microsoft Exchange user administration. * Installation, updates and troubleshooting of software on Windows-based computers. * General technical support. * Inventory and records maintenance. * Technical support via Helpdesk ticketing system. * Strong customer service orientation and ability to interact well with diverse end-users and technical staff are required. * Individual must be detail-oriented and be able to independently resolve technology problems for staff. * Monitoring the availability of the IT environment. * Work with groups within IT Infrastructure resolving problems. * Maintain company security utilizing security best practices. * Maintain PCI compliance. * Help provide "rotational, on-call" support for emergencies on the weekends. Qualifications: * Knowledge of Windows operating systems, computer and peripheral hardware and software. * Knowledge in help desk software methodology. * Experience with Windows Desktop and Server operating systems. * Active Directory: Add/Remove/Changes. * Experience with Mobile OS's. * Competent in remediation of Anti-virus incidents. * Expertise in explaining technical issues and give instructions to troubleshoot system related issues. * Updated with current industry trends and efficiency in working with them. * Should possess good verbal as well as written communication skills, and should be able to provide guidance both verbally and electronically. * Ability to work in a complex and mixed team environment. * Ability to handle multiple tasks, set priorities, schedule, and meet deadlines. * VMware and Linux a plus. * ShoreTel/Mitel a plus. * Networking/routing/vLANs a plus. * Airwatch a plus. * PowerShell a plus. * SonicWALL a plus. * SAN (Dell EMC/ EqualLogic) a plus.

Full-time Description At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for “lifers”-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education. We are currently seeking a Full-Time Help Desk Level 1 for our West Jordan, UT office. Audio Enhancement's Help Desk Level 1 will be the first point of contact for users seeking technical assistance from the IT Department. This position will primarily be responsible for the addressing daily trouble tickets, including the resolution of basic hardware and software issues through troubleshooting, password resets, and account management, while escalating more complex problems to higher level support teams when necessary. The position requires strong communication skills and a foundational understanding of IT systems. Duties Include: Respond to a resolve all tickets submitted to the Help Desk Monitor and maintain the help desk system Troubleshoot and determine source of computer problems, and document resolutions for future reference' Refer more advanced issues to Network and Systems Administrators Serve as liaison between staff and the IT department to solve issues Requirements High school diploma or equivalent. Working on degree in Information Systems, Computer Science, or related field preferred. Basic understanding of computer hardware and networking. Ability to learn and support new applications. Good understanding of the Windows operating system Good interpersonal skills Strong aptitude for learning Good problem-solving skills Ability to work independently, as well as on a team. Compensation and Benefits: Hourly wage is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k. Even an exercise room, massage chair, and soda fountain! To learn more about Audio Enhancement, visit ************************ For quick inquiries, contact *****************************

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay starts at $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines. This position is open to all US Citizens age 18 or older.

Job Details WOODS CROSS, UT Full TimeDescription AutoSavvy At AutoSavvy, we take pride in fostering career growth and promoting from within. With 2-4 new stores opening each year, there are abundant opportunities for those motivated to learn, grow, and advance. With nearly 20 years in business, we have built a steady pipeline of high-quality, exciting vehicles, overcoming supply challenges and ensuring our team always has great options to offer. Job Summary As an IT Technician III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support hardware, software, security initiatives, while assisting with strategic IT projects. Duties & Responsibilities: Provide advanced troubleshooting and technical support for hardware, software, and network-related issues. Administer and maintain IT systems, including network infrastructure, cloud services, and security protocols. Act as a lead technical resource for escalated IT issues, providing solutions in a timely and efficient manner. Support and maintain Azure, Office 365, VoIP systems, and enterprise applications. Assists in management of IT asset inventory. Document technical processes, configurations, and troubleshooting procedures for internal use. Train and monitor support staff to enhance team capabilities. Participate in IT projects, including system upgrades, migrations, and new technology rollouts. Occasionally deploy, configure, and optimize computers, peripherals, operating systems, and applications. Qualifications & Requirements 5+ years of experience in IT support, system administration, or network management. Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Advanced knowledge of Windows operating systems and knowledge of IOS. Experience with Azure, Group Policy, and Office 365 administration. Familiarity with cloud computing platforms (Azure) is a plus. CDK knowledge and automotive dealership software experience preferred. Knowledge and understanding of AI principles and practices. Experience with IT security best practices and compliance requirements. Excellent problem-solving skills and the ability to work independently is a must. Strong communication and interpersonal skills to interact with end-users. Requirements: Active drivers license and clean driving record Ability to pass a background check Authorization to work in the U.S Benefits We Offer: Comprehensive Benefits: Medical, Dental, and Vision coverage, HSA match, and Employer-paid Life Insurance Employee Assistance Program: For personal support and resources Additional Perks: Pet Insurance, Gym Discounts, and an Employee Vehicle Purchase Program Retirement Savings: Employer matching contributions Paid Time Off: Among the best PTO policies in the automotive industry Schedule: Full-time Monday - Friday 9 AM - 5 PM Physical Requirements: Sitting at a desk for extended periods while working on a computer. Occasionally lifting and moving IT equipment (e.g., servers, desktops, network devices) weighing up to 50 lbs. Crawling under desks or accessing server racks for cable management and hardware setup. Possible on-call or after-hours support for system maintenance, updates, or emergency troubleshooting. Work Environment: In office and indoors We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All offers are contingent upon successfully passing of a background check and motor vehicle verification.

Peregrine Team is hiring for Travel Site Technicians in West Jordan, Utah. This position is a full-time, contract to hire role with full benefits and competitive pay. $20/hour INCENTIVE PROGRAMS * Bonuses added monthly * Gas reimbursement cards * Opportunities for promotions Job Duties: Clean, chemically treat, and vacuum physical surfaces within a construction, technical or GMP environment. Polish, finish, strip, and seal floors. Clean windows, glass allotments, mirrors, utilizing foamy water or different cleaners. Steam and clean rugs. Dust furniture, walls, machines, or hardware. Move heavy supplies, equipment, or furniture by hand or with hand trucks. Completes assignments quickly and professionally in accordance with the client's and the customer's expectations. Accountable for adhering to all safety regulations and job requirements. Perform other duties as assigned. Qualifications: High school diploma or equivalent - Required Ability to read, write, and speak English proficiently - Required Safety Toed Boots - Required Experience with basic cleaning duties on a construction site - Preferred Must be ok with up to 50% travel - Required Email your resume to [email protected] ASAP or apply here for consideration.

Salary: $20.00 Per hour Status: Part-Time, Non-Exempt Part-time position working up to 24 hours per week for six months. The statements and information in this document are neither intended to nor do they create contractual or other rights on behalf of any person hired by the City. GENERAL PURPOSE Under the direction of the IT Manager, performs general technical duties and responds to user requests as the first level of support. Duties may include supporting end users' PCs, desk phones, mobile devices, installs new computers, hardware and software, basic network troubleshooting, and works with Department Administrators to accomplish project and department related tasks. Responsible for inventory and surplus procedures for city workstations and other IT related equipment. SUPERVISOR Information Technology Director POSITION(S) SUPERVISED None ESSENTIAL JOB FUNCTIONS * Meet performance standards established with the employee's manager; * Desktop support for end users; * Monitors all incoming work requests, incident tickets, and status checks by employees via ticketing system; * Installation and maintenance of desktop computers; * Maintains inventory and surplus information for IT related equipment; * Perform other duties as assigned and required. MINIMUM QUALIFICATIONS * Education and Experience: * Computer knowledge, attending school in computer science, information technology, or related field. * Special Qualifications, Licenses, Certifications: * Must possess and maintain a valid Utah Driver's License with periodic verifications by the City. * Must be able to pass a pre-employment drug test, background check, and driving record check. * Knowledge, Skills and Abilities: * Excellent interpersonal and communication skills required. * Must have an understanding of computer hardware, software installation procedures, printers and other computer related peripherals. * Must possess outstanding troubleshooting skills. * Working Conditions: Employee(s) in this position perform in generally comfortable conditions involving intermittent sitting, standing, walking, stooping, and reaching. While performing the duties of this job, the employee must occasionally bend, lift and/or move up to 50 pounds. Talking, hearing and seeing required in the normal course of performing the job. Common eye, hand, and finger dexterity are required to perform essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, critical thinking and creative problem solving. Periodic local travel required in the course of performing portions of job functions. Considerable exposure to stress as a result of human behavior, frequent deadlines, and the general demands of the position. The candidate should be available at all times to respond to weekend or after-hours problems. NOTICE This job description in no way states or implies that these are the only tasks to be performed by the employee occupying this position. He or she will be required to follow any other instructions and to perform any other job- related duties requested by his or her supervisor. It is the policy of Midvale City to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, religion, national origin, age, or disability. Human Resources will provide reasonable accommodation for any applicants during the selection process. If you have special needs, please call *************. APPLICATIONS AND RESUME must be submitted online at Midvale.Utah.gov. This position is open until filled with the first review on March 25, 2025. MIDVALE CITY IS AN EQUAL OPPORTUNITY EMPLOYER This job is contingent upon successful completion of a drug test and a thorough investigation into your background, references, employment record, driver's license record and other matters related to your suitability for employment. In accepting this job offer with your signature below, you hereby authorize us to contact persons, schools, current employer (if applicable), and previous employers and organizations to obtain any relevant information regarding current and/or previous employment, and release all persons, schools, and employers of any and all claims for providing such information. Any misrepresentation or omission of facts may result in rejection of this job offer, or if hired, discipline up to and including dismissal.

Ensign Services is a progressive company that provides service and support to over 350 long-term care facilities and other affiliated entities with over 50,000 employees. We are a unique company with a flat structure that allows our independent affiliates to make decisions that best fit them. Our affiliated entities are located across more than a dozen states, and we are continuing to grow. What sets Ensign Services apart from other companies is the quality of our most valuable resource - our people. We take our core values of CUSTOMER SECOND, ACCOUNTABILITY, PASSION FOR LEARNING, LOVE ONE ANOTHER, INTELLIGENT RISK TAKING, CELEBRATION, and OWNERSHIP (CAPLICO) seriously and strive to provide a work experience that proves it! Regular duties and responsibilities will primarily include the following - Troubleshooting remote desktops, laptops, printers, and other hardware peripherals Assisting users in resolving issues related to email, data, and productivity applications within a Citrix environment Helping users access key clinical and financial applications, including PointClickCare, NetHEalth, and Workday, creating accounts and resetting passwords as needed Assisting with other IT support responsibilities as needed The position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. Agents are expected to provide a great customer service experience and maintain key performance standards that help drive success. Preferred Qualifications 1+ years of experience providing technical support and troubleshooting computer equipment preferred or comparable education/certifications. Good troubleshooting methodologies and basic knowledge of, including but not limited to the following - Windows 10, Office 2013/2016/2019, Citrix fundamentals, Microsoft Exchange and Active Directory, Networking fundamentals and protocols, Information security practices, Computer Devices and Printer/Scanner configuration and support Outstanding communication skills, both written and verbal - ability to communicate clearly with end users over the phone and via email Ability to be proactive in your day-to-day responsibilities and work with minimal supervision Ability to prioritize, multitask and work under time constraints Ability to rapidly learn, and integrate new practices and knowledge into your troubleshooting and support processes Ability to be flexible and adapt to changes in regard to expectations and the organization Ability to hold peers accountable for and work as a team to achieve success Ability to travel onsite to our office location in Salt Lake, UT Shift Options We are looking to fill a position on our team, working the following hours - Monday-Thursday 9:00 PM - 7:30 AM MST - Night Shift Compensation We offer a competitive wage dependent on experience and/or education. Starting range is between $22/hour and $24/hour Additional Information Position Type: Regular Full Time Employee Benefits: Medical, dental, vision, and life insurance, 401(k) with company match, vacation pay, holiday pay, fun and supportive work environment Location: Salt Lake City, UT (no remote options)

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to ************************ so our team members can review. NetDocuments is the world's #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine's 5000 Fastest-Growing Private Companies in America. Other recent awards include: * Two-time winner (2024, 2023) National Top Workplaces * Two-time winner (2024, 2023) Top Workplace innovation * Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune * Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine * Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility * Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits * 2024 Cultural Excellence * 2024 Technology Industry * 2023 Top Workplace Leadership * 2023 Top Workplace Purpose & Values * 2022 Top Workplace Employee Appreciation and Employee Well Being NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! Your opportunity for impact: NetDocuments is seeking an IT Support Intern to assist our IT team in ensuring employees have a seamless and efficient technology experience. As an IT Support Intern, you will assist the IT support team in maintaining, troubleshooting, and supporting IT infrastructure, systems, and networks within the organization. You will work alongside experienced professionals to gain exposure to real-world IT environments, help resolve technical issues, and ensure systems run efficiently. The ideal candidate is eager to learn, enjoys problem-solving, and is excited about gaining real-world IT experience in a corporate setting. What your contributions will be: * Ticketing System Support: * Log and track IT support requests in the help desk ticketing system. * Provide timely responses and escalate when necessary. * Hardware Setup & Maintenance: * Set up and configure laptops, monitors, docking stations, and peripherals for new and existing employees. * Assist with office moves and workstation organization. * Basic End-User Troubleshooting & Support: * Provide first-level IT support for Windows and mac OS issues. * Assist employees with software installation, password resets, and troubleshooting common software/hardware issues. * Help with basic networking and VPN connectivity problems. * Escalate unresolved issues to Tier 2 support. * IT Asset Management: * Maintain an accurate inventory of IT equipment, including hardware and software licenses. * Assist with device check-ins/check-outs and asset tracking. * User Account & Security Assistance: * Assist with user account management, including password resets and account creation within Active Directory. * Support compliance with IT policies and security best practices. * Conference Room & Meeting Support: * Set up and troubleshoot AV equipment in meeting rooms. * Assist with video conferencing tools such as Teams and Slack Huddles. * Exposure to IT Projects: * Participate in IT projects and assist with new technology implementations. * Gain insight into IT security, updates, and system management. * Other duties as assigned Required Education and Experience: * Currently pursuing or recently graduated from an IT-related degree program (Computer Science, Information Systems, or related field). * Basic understanding of IT concepts, including networking, hardware, operating systems, and troubleshooting. * Familiarity with Windows and mac OS environments. * Strong problem-solving skills and attention to detail. * Ability to work independently and in a team environment. * Good communication skills, both written and verbal. * Eagerness to learn and adapt to new technologies. Preferred Qualifications (optional): * Experience with Active Directory, Exchange, or other network management tools. * Basic knowledge of networking protocols, such as TCP/IP, DNS, DHCP. * Experience with troubleshooting common software and hardware issues. What you will gain * Hands-on real-world IT experience in a corporate environment. * Exposure to enterprise IT tools and practices such as Active Directory, Microsoft 365, and Slack. * Opportunity to learn from experienced IT professionals and build a network. * Potential for future employment at NetDocuments based on performance. Benefits * Flexible work hours in office (15-30 hours per week) * Access to mentorship and learning opportunities * Networking with IT professionals in a leading cloud technology company * Hybrid work environment with on-site hands-on learning Compensation Transparency The hourly compensation range for this position is: $18 - $22 per hour, depending on experience and qualifications. The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations #LI-ONSITE Equal Opportunity NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

Headquartered in Salt Lake City and supported by 12 offices nationally, at Layton we're builders and we're family! Through delivering predictable outcomes, we've been inspiring confidence in our customers since 1953. We know that behind every project are the highly skilled people making it happen every day, which makes investing in hiring, developing, and retaining the brightest minds a top priority. We want the opportunity to help you achieve your career goals. Joining Layton isn't just a new job, it's a career move that will provide lasting success for you and your family! Description: The IT intern assists the Information Technology department in day-to-day operations in supporting the technology systems for Layton Construction. Duties: * Assists in imaging and initial computer setup for new hires and computer upgrades * Assists in printing labels, boxes and ships new computers * Performs basic computer troubleshooting * Provides assistance in onsite computer setup * Sets up new user accounts on the network and email * Works with the help desk to provide onsite assistance to end users * Updates the helpdesk ticketing system * Performs basic repairs on computer systems * Assists in pulling network cable, and installing network jacks Qualifications * Required: Sophomore, Junior, or Senior in University. * Prior internship preferred but not necessary. * Construction industry experience preferred. Benefits: Interns are not benefits eligible. EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

IT Summer Intern 2024 - ITO Division Take your first step towards a fulfilling career in Information Technology with our IT Summer Internship program for 2024 within the ITO Division. This program is designed for technologically savvy and innovative individuals who are eager to apply their IT knowledge in a vibrant corporate setting. With a focus on driving digital transformation, our ITO Division offers an unparalleled opportunity to contribute to impactful projects and work alongside seasoned IT professionals in a dynamic, fast-paced environment. What You'll Do: * Assist in the development and implementation of IT solutions that support operational efficiency and business growth. * Work closely with the IT team to manage and support cloud computing services including AWS, Azure, or Google Cloud. * Participate in the design and testing of new software applications, contributing to all phases of the development lifecycle. * Engage in cybersecurity initiatives to safeguard company data and infrastructure from cyber threats. * Support the IT department in ensuring reliable network operations, including troubleshooting of network issues. * Contribute to the deployment of automation technologies to streamline IT processes. * Gain hands-on experience with various IT tools and platforms, enhancing technical proficiency. What is Required: * Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, or related field. * Keen interest in technology innovation and staying abreast of the latest IT trends. * Basic knowledge of programming languages (such as Java, Python, or C#) and database management. * Understanding of cloud computing services and cyber security principles. * Strong analytical and problem-solving skills with the ability to handle multiple tasks. * Excellent communication and collaboration abilities to work effectively in a team. * A proactive approach to learning and a desire to take on challenging assignments. What's in it for you: * Competitive internship salary * Real-world IT experience in a global-leading firm * Mentorship from experienced IT professionals * Opportunities to work on projects that innovate and transform business practices * A supportive, diverse, and inclusive company culture * Flexible working arrangements to balance work and study commitments At the ITO Division, we are passionate about fostering the next generation of IT professionals. We see diversity as a strength and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, regardless of gender, race, religion, age, or sexuality. Kick-start your IT career with our Summer Internship Program 2024 and be at the forefront of technological innovation. Join us in shaping the future of digital business solutions