Information Technology Technician Jobs in South San Jose Hills, CA

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  • Technical Support Specialist

    Red Digital Cinema 4.9company rating

    Information Technology Technician Job In Orange, CA

    The Technical Support Specialist is a critical position within the RED Product Support team that delivers RED customers the support they need through multiple communication channels including support tickets, chat, and phone calls while providing the best possible customer service experience. The Technical Support team is an escalation point in our Product Support department, providing in-depth detailed and direct troubleshooting to our wide range of customer profiles. General Product Support Responsibilities: Provide after-sales support and direct communication to RED customers Maintain understanding of all current RED policies, procedures and processes Maintain and exceed service-level agreement performance benchmarks Maintain knowledge of all current and legacy RED products, specifications, technology, programs and announcements Manage a high volume of inbound and outbound emails, tickets and calls Technical Support Responsibilities: Facilitate and maintain cross-functional communication with various teams (i.e. Product Support, Sales, Engineering, Product Management, etc.) Troubleshoot advanced technical issues with customers Perform supplemental end user testing on RED products Fill out standardized intake forms to ensure data going to Repair team is complete and all necessary items are requested up front to minimize cases where Repair has to stop and request additional information/items Filter out simple requests so more time can be spent handling field issues Proactively search online forums for reported issues, reach out to customers, and resolve the issue Provide after-hours emergency support for customers experiencing issues and needing immediate help on-set or in the field Handle all assigned customer issues thoroughly and thoughtfully within the stated Service Level Agreements The Technical Support Specialist must be able to adapt in an ever-changing environment which passionately focuses on continually improving the customer experience. The Agent must be confident in communication with others, exhibit strong diplomatic skills, such as tact and patience when dealing with customers, must handle complaints within constraints of company policy, be self-motivated to grow in their role, show capacity for strategic thinking and developing ever-improving processes, have a history thriving in a collaborative team environment, and also possess the following qualifications: BA/BS or equivalent degree preferred 12+ months of experience with professional digital cinema cameras and/or software and post-production workflow solutions Working knowledge of professional production solutions and RED products Possess a strong desire for self-improvement and technical growth Experience with support ticketing system, Zendesk preferred Experience with productivity tools such as Office Suite 3+ years' experience in a customer support or technical support position Proven problem solving and troubleshooting ability Demonstrated ability to develop a resolution plan for escalated customer issues Excellent customer service and interpersonal skills Strong written and verbal communication Detail oriented with excellent organizational and time management skills Comfortable working through ambiguous situations and ability to prioritize multiple tasks Develop and execute both personal and team goals for continuous growth and improvement Diplomatic skills, such as tact and patience when dealing with customers and must handle complaints within the constraints of company policy Passionate about relentless improvement of customer experience and exceeding all customer expectations Capacity for strategic thinking and developing ever-improving processes Multi-lingual is a plus
    $44k-73k yearly est. 15d ago
  • Hardware Specialist

    Fusion Life Sciences Technologies LLC 4.1company rating

    Information Technology Technician Job In Carson, CA

    Job Title: Contract Hardware Engineer Mid. Duties: CW will work 5 Days onsite at Carson, CA from day 1. Required experience level min 10-15+ years Essential Duties and Responsibilities Analyze customer requirements and validate them by analysis/modeling/prototyping or based on previous product performance Create and maintain hardware requirements specification and hardware interface control documents Performs SPICE analysis of circuits using Altium/OrCAD PSPICE tools Performs analysis and MATLAB/Simulink modeling to generate control algorithms Analyze and designs magnetics for EMI filter, boost/buck inductors and other input/output filters Performs component selection & obsolescence management Performs circuit design and schematic capture using Altium/OrCAD tools Creates hardware design document that covers design analysis, notes, and specific guidelines followed Provides inputs to PCB layout design Performs worst case load analysis (DC Load Analysis) on the circuit designs Performs component derating and thermal analysis Performance design performance margin analysis Performs PCB board bring-up per the circuit design Creates PCB board level functional test procedures per circuit functional blocks Creates design verification test procedure (DVTP) document Performs electronics hardware testing to make sure that requirements are met and generate test reports (DVTR) Independently finds or creates solutions to problems requiring research, resourcefulness and creativity Understands, follows, and promotes, ZWWS policies and procedures Review and process engineering changes in the development of water and waste systems and equipment Review, process and recommend engineering changes in the development of W&W equipment Utilizes sound technical problem solving to own or support ongoing and new products Follows sound engineering principles to ensure designs meet airworthiness standards, customer requirements and ZWWS internal standards Perform research and/or testing for new development Present technical findings and trade studies Assesses and creates standard work and leads or support improvement projects (group or company level) Independently owns or leads a team for small/medium size projects. Able to review, check and approve work done by peers and lower-level engineers. Provides guidance and training to lower-level engineers. Understands how various groups (engineering, industrialization, operations) work together and are able to navigate through the company. Able to interface with existing suppliers and OEM customers May Interface with new suppliers and OEM customers Approve, review, and process any engineering changes and data produced in functional group Utilizes sound technical problem solving to lead ongoing and new projects Perform research and/or testing for new development Present technical findings and trade studies Follows sound engineering principles to ensure designs meet airworthiness standards, customer requirements and ZWWS internal standards Provides mentoring, guidance and training to lower-level engineers Assesses and creates standard work and leads or support improvement projects (group or company level) Interfaces with various groups (internal and external) to support new business and bring projects to completion Other duties as assigned. Skills: Summary: The Principal Electronics Engineer will be responsible for the research, analysis, design, development, testing, debugging and modification of electronics equipment such as VFMDs (Variable Frequency Motor Drives) for vacuum generators and air compressors (ACIM/BLDC), AC/DC Power Converters (3-Φ), 28V DC Valve Controllers, and W&W System Controllers for commercial aerospace industry. The Principal Electronics Engineer will take ownership and/or support technical engineering teams and projects related to W&W System Components. Using sound engineering principles, this engineer will interface with cross functional groups (internal and external) to ensure robust, airworthy designs are attained which meet budget, schedule and internal requirements and goals. This leadership position will be responsible for participating in and leading improvement activities at a group and/or company level. Must Have skills. Schematics Capture and Layout Tools (e.g., Cadence, Altium, Mentor Graphics) High-Complexity Electronics Design (PCBs, Embedded Systems, Power Electronics) Circuit Design & Analysis (SI, Simulation, Power Integrity, Timing, Thermal) - Attention to Details PSIM/MATLAB/Simulink, PSPICE Analyze product efficiency, transient and dynamic operating and load conditions, Electromagnetic design analysis High-Reliability Design (Redundancy, Fault Tolerance, MTBF, HALT, FMEA) DC-DC converter, Active Rectifiers, Gate Drives, Voltage/Current Sensor Circuit designs, EMI filter designs Troubleshooting and Root Cause Analysis Hardware Verification and Validation of requirements Hardware Testing - Bring-up, Functional, Environmental and EMI Understanding of communication protocols CAN, ARINC, SPI, RS-232 etc., Self-Motivation and Continuous Learning Aerospace Standards RTCA/DO-254 Aerospace Testing Standards RTCA/DO-160
    $116k-159k yearly est. 5d ago
  • Technical Support Analyst

    Akkodis

    Information Technology Technician Job In Los Angeles, CA

    Akkodis is seeking a Technical Support Analyst III for a 12 Months Contract position with our Direct Client located in Sun Valley, CA (Onsite). Ideally looking for applicants who are having experience in online billing system. Pay Range: $40 - $42/hr on W2; The rate may be negotiable based on experience, education, geographic location, and other factors. Job Summary Under minimal supervision, provides higher level support to field-based analysts assigned to his or her team or designated area, frequently handling non-standard issues, or those for which no resolution has been found. Serves in a Project Facilitator role to assist in the planning and implementation of Group-wide corporate initiatives, develop and analyze new technology deployments and identify different levels of troubleshooting and proactive maintenance. Administers and analyzes information systems operations at an advanced technical level and provides technical direction and recommendations to improve utilization and efficiencies. Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned. Provides technical support for Field based analysts when required. Creates documentation for self-help support and to assist other IT personnel with support. Creates and delivers highly complex solutions and processes and implements projects at an advanced technical level regarding systems operations. Analyzes and evaluates information systems operations and provides expert technical direction and recommendations to improve utilization. Identifies potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform. Acts as a liaison with clients, vendors and technical IT groups. Builds and manages ongoing relationships with business stakeholders in IT and Administrative Services. Assumes responsibility to coordinate solutions when needed. Reports on process and system performance to manager. Assists with the restoration of IT services at locations impacted by catastrophic events or unforeseen circumstances. Conducts training for, and directs the efforts of, end users, outside vendors and less experienced staff. Facilitates and assists with software update distributions (major deployments at satellite locations). Provides 24x7 on call support as required. Supervisory Responsibilities May coach and mentor less-experienced personnel and act as team leader on systems projects. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience Required: Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study. Five years of related experience. An additional four years of related experience may substitute for the Bachelor's degree. Preferred: Bachelor's Degree in Computer Science, MIS or Business Administration and seven years of related experience. Certificates, Licenses, Registrations or Other Requirements: Preferred: MCP, ITIL, CCNA. Other Knowledge, Skills or Abilities Required Advanced knowledge or skills in one or more of the following is required: Computer/software installation, maintenance, and trouble-shooting. Microsoft Word, Outlook, Excel, Visio, Project, and PowerPoint. SharePoint Setup. Basic Server support, including backup/restoration methods, troubleshooting, and problem resolution. Standard software, including enterprise applications (COMPASS, Fastlane, etc.) and supported 3rd party applications (Kronos, etc.). Networking components (switches, routers, cabling). Telephony systems and wireless devices (blackberries, aircards). Disaster recovery procedures as specified in Corporate guidelines. Scripting, program design, packaging, imaging, or similar experience to aid in the design, creation, and implementation software tools meant to assist Field Based personnel. Training others on both technical and non-technical material. Moderate knowledge of the waste industry, including collection, disposal, and recycling. Must be capable of leading projects that are low to medium level of complexity with minimum supervision. Ability to communicate to all levels of the organization (including technical and non-technical audiences and Senior Leadership). Capable of presenting/speaking in front of medium sized groups of people. Ability to keep confidential information confidential. Give positive and constructive feedback in a professional manner. Demonstrate effective leadership and Superior time management abilities. World Class Customer Service Skills. Ability to lift, up to, 50 pounds. Other Knowledge, Skills or Abilities that Contribute to Success? None required Work Environment and Essential Functions Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. [Note: the following is defaulted for office setting position] Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday Required to exert physical effort in handling objects less than 30 pounds rarely Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely Normal setting for this job is: office setting. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Ayush Garg at ************ or ***************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records.
    $40-42 hourly 15d ago
  • Systems Engineer-IT Specialist

    GBL Systems Corporation 3.5company rating

    Information Technology Technician Job In Los Angeles, CA

    Systems Engineer II-III - IT Specialist GBL Systems is a leading system engineering and software development firm located in Camarillo, CA, with a 30+ year history of developing tomorrow's Electronic Warfare capability today. GBL specializes in the areas of Systems and Software Engineering, Electronic Warfare, Network Centric Warfare, Modeling/ Simulation and Avionics Development. Qualified candidates should have an understanding of system security, networks, web-based product implementations and configuration management processes. Successful applicants should have the ability to work effectively and cooperatively with all management levels, the personality to support team goals and the ability to work independently without close supervision. Applicants should exhibit strong interpersonal and oral/written communications skills. Qualified applicants must be U.S. Citizens. Current active SECRET clearance is required. Roles & Responsibilities: Maintain a thorough understanding of the advanced IT infrastructure operations and maintenance (Domain/Active Directory, Security, IP Routing, DMZ, VPN, Email Routing, Wi-Fi, etc) Knowledge, implementation and management of Firewalls; Endpoint Protection, Detection and Response; Data Loss Prevention; Encryption; SIEM and similar security management tools and appliances Design, setup, configure and maintain complex networking and multi-server environments that support secure access, telecommunications, video and backup solutions Maintain a thorough understanding of LAN/WAN topologies and communication (TCP/IP, UDP, Multicast) as well as perform diagnostic formulation via Open Systems Interconnection (OSI) Model Configuring, installing and maintaining virtual management systems Maintaining network operations, software applications and operating systems to address IAVAs and other security bulletins Configure and deploy baseline system images for Linux, Apple and/or Windows computing assets for use within corporate networks utilized in both a client and server environment Providing technical support across the company Infrastructure as Code (IaC) to maintain consistent and automated management of various Linux system types such as Ansible playbooks and pertinent markup languages such as YAML Operating containerization and management platforms responsible for hosting and configuring these systems such as Docker, Kubernetes, and OpenShift Administering system monitoring tools for collecting metrics as well as creating and developing dashboards to display metrics in an easily understandable format Preferred Qualifications: Bachelor's degree in Engineering, Computer Science, Mathematics or other technical field or three years experience in IT operations and maintenance Familiarity with one or more of the following is a plus: C/C++, XML, Java, JavaScipt, PHP, Perl, Apache, Tomcat Knowledge of VoIP operations a plus Knowledge of security risk management, tools, methodologies and implementation to comply with NIST 800-171, NIST 800-53, RMF and ISO standards a plus Benefits: Competitive salary Outstanding 401(k) retirement plan with both Traditional and Roth options and generous corporate contributing Group medical insurance Dental/Vision Insurance Life insurance AD&D coverage Paid holiday and Paid Time Off Business casual work environment GBL is an Equal Employment Opportunity employer. Salary Range: $79,000 USD to $141,000 USD. Salary is based on current qualifications, related experience, and contractual requirements which could fall outside of this range. Please email your cover letter, resume and salary requirements to *************.
    $79k-141k yearly 1d ago
  • Desktop Support Technician

    Hcltech

    Information Technology Technician Job In Los Angeles, CA

    Job Description:- As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $43k-59k yearly est. 27d ago
  • Digital Technical Coordinator (E-Commerce, Shopify)

    Calpak 3.6company rating

    Information Technology Technician Job In Gardena, CA

    CALPAK is seeking a Digital Technical Coordinator to join our team! In this role, you will support the management and optimization of CALPAK's e-commerce platforms technical stack. This role provides administrative and technical assistance, ensuring smooth cross functional communication, platform management, and documentation. The assistant also helps coordinate technical updates and ensures compliance with relevant standards and regulations. Responsibilities: Support the Digital Tech Stack Manager in overseeing the development, integration, and ongoing maintenance of the company's e-commerce platforms and related technologies. Assist in documenting technical workflows, new processes, and system updates, ensuring clear communication across teams. Assist in maintaining compliance with ADA/WCAG accessibility guidelines and data privacy regulations, ensuring proper handling of user data and customer requests. Act as a liaison between the Digital Tech Stack Manager and other Digital team members as well as cross-functional teams (Development, E-Commerce Operations, Marketing, and Legal) to ensure smooth communication, project coordination and execution. Monitor Online Store performance and assist with optimization of websites to resolve speed or functionality issues. Perform regular website QA, identify issues and work with the development team to resolve them. Assist in research of new platforms and technology solutions. Help with product data imports, exports, and bulk updates. Provide any additional support as needed. Qualifications: 2+ years' experience with Shopify Plus Understanding of Shopify's admin panel and app ecosystem. Familiarity with HTML, CSS, and Liquid (preferred but not required). Familiarity with project management principles and project management solutions. Ability to work with technical documentation and create tickets for developers describing technical tasks. Experience working with developers to implement technical solutions and perform updates to the website. Strong problem-solving skills and attention to detail. Strong communication skills: ability to communicate effectively and clearly with internal and external team members. Why CALPAK: Benefits & Perks Annual bonus plan Medical, Dental & Vision insurance 401K w/ company matching Life insurance & Disability coverage Accrued paid time off & floating holidays Monthly wellness credits Dog friendly office Employee discount Benefits and incentive compensation may be subject to other requirements and conditions
    $54k-81k yearly est. 2d ago
  • PLM Support Analyst

    Boot Barn 4.2company rating

    Information Technology Technician Job In Irvine, CA

    REPORTS TO: DIRECTOR OF BUSINESS OPS & STRATEGY STATUS: NON-EXEMPT Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit - one handshake at a time. This role will support cross functional business functions within our Exclusive Brands team (Design, Tech Design, Product Development/Management) related to our PLM Software, Centric. We're looking for a self-starter who has strong communication and project/data management experience to collaborate with the IT PLM ADMIN and PLM Subject Matter Experts and Super Users. Essential Duties and Responsibilities Create + maintain the integrity of product data libraries including but not limited to Color, Raw Materials, Trims Under the guidance and management of the Director of Business Operations, develop PLM Change Management, Standard Operating Procedures, Step-by-Step Guides (Training tools) As a PLM Super User, you will support all training engagements internally and externally when requested Troubleshoot and escalate issues identified by business partners Demonstrates high level of quality work, attendance and appearance. Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. Performs any other duties that may be assigned by management. Qualifications Strong communication, customer service, time management and organizational skills. 3+ years' experience with Microsoft Office 365 3+ Experience with Data Management, Data Entry 3+ years of work experience within the apparel and or footwear industry 2+ General understanding of Product Lifecycle Management 2+ years of experience working in PLM, preferably Centric Experience with project management activities a plus Competencies Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Boot Barn Benefits & Additional Compensation Opportunities Competitive hourly rate. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners.** Medical, Dental, Vision and Life Insurance.** 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level - we are opening 50+ new stores each year. **For eligible Boot Barn Partners PAY RANGE: $28.00-31.00/hr.* *compensation varies based on geography, skills, experience, and tenure Physical Demands In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking and squatting less than fifty percent of the work shift. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing Work Environment In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. California Privacy Notice
    $28-31 hourly 15d ago
  • Deployment Technician

    Nextgen | GTA: A Kelly Telecom Company

    Information Technology Technician Job In Los Angeles, CA

    Open to both Southern California and Phoenix, Arizona markets. Role: The Deployment Technician is part of a first-class team serving across our geographic territory. The team is responsible for the installation, repair, and maintenance of our advanced methodologies and technology. The team is directly accountable for deploying and implementing innovations that will impact our organization's growth and expansion. Our Deployment Operations Techs are key players in affecting positive change and making scalable innovations a reality. As part of the Network Deployment team, you will serve in day-to-day field deployment activities. The team's focus is the production and execution of our projects. The role includes providing feedback to engineering and standards teams. The team will participate in the ongoing operation, monitoring, and maintenance of the network and, if required, the removal of existing fiber networks. The team is made up of experts in this methodology and will assist in the training of others. Our projects have deliverables tracked through key performance indicators. It will be critical that activities are tracked, recorded, and reviewed for continuous improvement. Responsibilities: Operate construction tools and equipment (e.g., concrete saws, core drills, vacuums, skid steers, forklifts, etc.). Conduct work in a safe manner and perform daily site and equipment safety checks. Set up, perform, and break down daily activities in line with engineering plans. Read and interpret engineering designs and understand construction drawings. Document onsite conditions and daily project activity, as well as maintain electronic records of work completed on various assignments. Work through onsite issues with a solutions-oriented mindset; escalate problems as necessary. Placement and configuration of aerial and underground fiber cables, splice enclosures, and fiber fusion splicing of loose tube and ribbon fiber cables. Perform both hardware and software updates and/or changes to site equipment as necessary. Conduct first-line acceptance of all new and modified networks using the Network Handoff Process. Maintain a clean and safe working environment; assist in keeping tools clean and in working order. Interface with customers and carriers in support of service delivery and assurance. Education/Certifications: High School diploma or equivalent. Associate degree/some college preferred. A valid driver's license is a bona fide job requirement to drive and operate a company vehicle in this position. Subject to local and state eligibility, a pre-employment background check with MVR will be conducted to evaluate a candidate's safety record and eligibility to drive for a job. Military or technical school training in telecommunications, electronics, and AC/DC power systems preferred. Experience: Fiber engineering design, splicing, and/or construction implementation experience. Familiarity with Outside Plant (OSP) and Inside Plant (ISP) fiber installation standards and practices. Working knowledge of ROW construction standards (aerial and underground). Working knowledge of NESC, NEC, and OSHA standards. Knowledge of wireless/telecommunications technologies and platforms. Ability to operate in a fast-paced, customer-focused environment, handling multiple priorities while delivering quality service to diverse user groups and customers. On-call required for emergency support on a 24/7 basis. Experience performing testing of RF and fiber test equipment such as PIM analyzers, antenna analyzers, RF power meters, spectrum analyzers, signal generators, OTDRs, fusion splicers, optic power meters, DMMs, PMDs, optical spectrum analyzers, BER test sets, and sniffers. Expectations: Ability to work independently for extended periods with minimal guidance, as well as part of a team, while managing time efficiently. Positive attitude and desire to deliver exceptional results for our customers. Commitment to continual professional development. Strong interpersonal, verbal, and written communication skills. Demonstrate the highest ethical and business standards and always act with the greatest degree of professional integrity. Must be able to work in various climates/environments. Ability to safely drive and operate a boom truck in the public right-of-way, with a personal commitment to safety. Ability to work closely with and provide guidance to vendors both on-site and remotely. Excellent organizational and administrative skills with attention to detail. Experience with computer support, power, and troubleshooting. Commercial Driver's License (CDL) - preferred. Organizational Relationship: Reports to: Manager, Network Construction Working Conditions: This role involves fieldwork with exposure to construction materials, noise, and wastes. Physical demands include lifting, stooping, standing for extended periods, getting in and out of miscellaneous equipment, and climbing ladders in adverse weather conditions and heat. Travel required: Up to 80% of the time, including overnight trips.
    $39k-56k yearly est. 6d ago
  • Deskside Support Technician

    Insight Global

    Information Technology Technician Job In Lake Forest, CA

    This client is looking for someone to sit on a team of 8 in Foothill Ranch Southern California to provide onsite end user deskside support. This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. This role will involve work end user calls, service desk tickets, and supporting the Mac operating systems. Day to Day Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Support the Mac operating system and various Apple tools and applications; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Must Haves: 2+ years of Mac experience 2+ years of deskside support experience Plusses: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills. Ability to quickly learn and acquire expertise in client's custom applications. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
    $56k-86k yearly est. 7d ago
  • Solar Technical Specialist (Mandarin Speaking)

    Rich Solar

    Information Technology Technician Job In Ontario, CA

    RICH SOLAR is seeking a Solar Energy Technical Specialist who is fluent in Mandarin and English to join our team in Ontario, CA. This role is crucial in bridging the gap between our U.S. team and overseas factory partners, ensuring seamless communication, product development, and technical support. The ideal candidate will have extensive experience in the solar and off-grid energy industry, with a strong ability to troubleshoot, test, and engineer solar systems based on user energy consumption needs. Key Responsibilities: Act as the technical liaison between RICH SOLAR and factories in China, ensuring effective communication and collaboration Troubleshoot, test, and analyze solar products to identify and resolve issues Assist in developing, improving, and customizing off-grid solar power systems Provide technical support and solutions based on customer energy needs and product specifications Research and identify new solar energy products that align with market demands and company goals Work directly with business partners, engineers, and factory teams to ensure product quality and performance Adapt to overseas time zones for communications with factories and vendor Ensure a deep understanding of solar industry products, trends, and advancements Collaborate with the U.S. team to improve technical training and knowledge-sharing initiatives Qualifications: 7+ years of experience in the solar/off-grid energy industry with a strong technical background Fluent in Mandarin and English, with the ability to communicate effectively with factories in China Strong problem-solving skills with a focus on troubleshooting and technical support Experience with testing and engineering solar energy systems and components Ability to analyze and provide solutions for energy needs based on user consumption Knowledge of solar panels, batteries, inverters, charge controllers, and off-grid systems Comfortable working with overseas time zones and adjusting schedules when necessary Excellent communication and collaboration skills to work directly with business partners and internal teams Compensation & Benefits: Salary Range: $80,000 - $110,000 per year (DOE) Benefits: Paid Time Off (PTO) Opportunity for Growth Within the Company
    $80k-110k yearly 30d ago
  • IT Support Specialist

    Matura Farrington

    Information Technology Technician Job In Los Angeles, CA

    A premier law firm, with an office in West LA, is looking for a dedicated IT Support Specialist to join their team and provide day-to-day technical assistance to attorneys, advisors, and staff. This is a temporary assignment and is estimated to last 4-6 weeks, possibly longer. What You'll Do: Provide Level 1 and Level 2 technical support for software, hardware, network devices, printers, and mobile devices. Troubleshoot and resolve IT-related issues, ensuring seamless day-to-day operations. Manage and resolve escalated Help Desk tickets while maintaining detailed documentation. Assist with IT projects, including software upgrades, system rollouts, and equipment maintenance. Support audio/visual setups for meetings and presentations. Train system users as needed to enhance overall technology adoption. Maintain accurate equipment inventory and participate in ongoing professional development. What You Bring: Strong technical expertise in MS Office 365, NetDocs, Litera Compare, and Outlook. Experience with laptops, printers (Xerox), and smartphones (Apple, Android). Ability to communicate complex IT concepts to non-technical users in a clear and approachable manner. Excellent problem-solving skills and ability to work under pressure. A strong sense of teamwork, adaptability, and a commitment to continuous improvement. Preferred Qualifications: 3+ years of IT support experience, preferably in a law firm or professional services environment. Associate's degree or technical school diploma (or equivalent hands-on experience). Experience with legal technology and e-filing systems is a plus. Compensation: $30 - $45/hr. depending on relevant experience Matura Farrington is an EEOC employer and will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all other local, state and federal laws.
    $30-45 hourly 2d ago
  • IT Consultant II Solutions SSD - Epic Resolute (1290313)

    Kaiser Permanente 4.7company rating

    Information Technology Technician Job In Pasadena, CA

    IT Consultant II Solutions SSD - Epic Resolute Work on Billing Projects, Enhancements, Keep lights on work, reviewed dashboards/reports to identify issues/opportunities and present solutions to executive leadership. There is no build in this role as that will be done by IT. Understanding of the workflows, work with operations to come up with requirements, able to design solutions, understand the system configuration, able to test and present results to executive leadership. Basic Qualifications: Bachelors degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Epic Resolute Billing Experience (A MUST) experience (technical not just end-user) and revenue cycle knowledge of operations. Must live within driving distance of Pasadena, CA or relocate. Primary Location: Pasadena CA. (Currently 2 days/ month onsite, subject to change) Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:00 AM End Time: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Information Technology Travel: Yes, 10 % of the Time Employee Group: NUE-SCAL-01|NUE|Non Union Employee Location options: Pasadena CA (Hybrid) Note: This position doesn't offer H1B, TN, F1 or OPT VISA transfer/ sponsorship
    $115k-151k yearly est. 28d ago
  • Production - Technical Sub Contractor

    Unitek Technical Services Inc.

    Information Technology Technician Job In Riverside, CA

    Disclaimer: This posting will re-direct you to Unitek Career page and submitting your application will take up to 5 minutes. Should you want to skip the step, please feel free to reach us or send your resume directly to *********************** Unitek Technical Services provides supplier management, development, and related technical services to corporations around the world. This is a Technical Subcontract Management (TSM) field support position. The TSM will be responsible for providing onsite support at various Lockheed Martin (LM) major systems, airframe, and tooling suppliers located within 10-mile radius of (Riverside, CA). Depending on the candidate's home location, the position could require a substantial amount of travel (driving) to/from suppliers. Approximately 90% of the TSMs time will be spent onsite at a LM supplier facility. A TSM is a member of the Supply Chain Management (SCM) team that LM Aeronautics uses to minimize disruptions to the supply chain by providing “in the field” oversight of supplier execution. Daily activities include: working with supplier personnel to prioritize components through manufacturing, validating the status of the deliverable parts and providing detailed status to LM procurement, preparing plans to reduce/prevent shortages, identifying risks in the supply chain, and developing risk mitigation plans to minimize the potential impact to LM. Candidates should have an understanding of production processes as they relate to aircraft systems components and avionics equipment, machined part fabrication, tooling fabrication, and lean manufacturing. This specific candidate should be familiar with legacy aircraft to include F16 and C130 with a background in manufacturing engineering. The candidate should be a self-starter that is capable of analyzing supplier processes and developing improvement plans in collaboration with personnel from both the supplier and LM. The candidate will regularly collaborate across multiple functions (within LM and at the supplier facility), including production, procurement, quality, and engineering, in order to expedite parts/assemblies that are required to support each of the LM Aeronautics Lines of Business (LOB). The success of the person in this position will greatly depend on his/her ability to communicate clearly and effectively with supplier personnel at varying levels of an organization. The candidate should have strong interpersonal skills and be able to build relationships quickly with multiple stakeholders. Additional Notes: Frequency of visit 30-40 hours per week The work scope of this position will require the candidate to live in/near 25 miles radius of (Riverside, CA). Occasional travel to other locations in or the surrounding states may be required Applicant must be a US Citizen; we are unable to sponsor at this time W2 contract position to work on as needed basis
    $50k-87k yearly est. 29d ago
  • Geographic Information System Specialist

    APR Consulting 4.6company rating

    Information Technology Technician Job In Santa Ana, CA

    An electric utility client is looking for a GIS Specialist who will perform Desktop Geospatial analysis to locate Missing Pole Assets and Pole Identification and validate Pole Asset location using tools such as, ArcGIS Online, Map3D, Google Earth, and Lidar. Location: Santa Ana, CA, 92705 (Onsite) Position: GIS Specialist Pay Rate: $38.60/hr. on W2 Duration: 10 months or longer Schedule: 1st shift, M-F, 8:00 am to 5:00 pm RESPONSIBILITIES: Perform Desktop Geospatial analysis to locate Missing Pole Assets and Pole Identification. Validate Pole Asset location using tools such as, ArcGIS Online, Map3D, Google Earth, and Lidar Identify missing records in the company's Records Management Systems (SAP, cGIS, Circuit Mapping) Review field captured photographic evidence and document when key information is found Consolidation of research and field evidence and prepare documentation necessary to perform System of Record corrections Review work order documentation for specific key information and document when that information is found Research & make recommendations on how to correct asset records that have conflicting details between field conditions and our digital records. Utilize multiple inputs of information to piece together logical conclusions and make recommendations for remediation Utilizing technical writing to document and convince other stakeholders of the logical conclusions Training other employees how to complete the research required, building relationships and providing constructive feedback to peers Document data remediation processes and apply continuous improvement ideas to implement process improvements QUALIFICATIONS: Five or more years of experience working with Microsoft Excel Functions (e.g. Vlookup, IF) Experience working on/facilitating cross-functional project teams Spatial capabilities including ability to read a map, decipher directions, and interpret multiple inputs of information to make logical conclusions Five or more years of experience identifying problem statements, root cause analysis, solution review, tracking, and reporting Experience performing technical writer functions, mapping out process flows/documentation and making recommendations Bachelor degree in Geography, Engineering, Information Technology, Computer Science with an emphasis in GIS DESIRED SKILLS/ATTRIBUTES: Five or more years of experience working with one or more of the following applications: AutoCAD Map 3D, ArcGIS, or ArcGIS Online or ESRI Operational experience within the public utility industry Experience with Records Management Systems (e.g. SAP, ESRI, ArcGIS, SAS) Experience using business applications to create and edit complex reports, graphs, and presentations About our client: Our client is one of the largest electric utilities and a longtime leader in renewable energy and energy efficiency in the United States providing electricity for much of Southern California. About APR: Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!
    $38.6 hourly 12d ago
  • Product Support Specialist

    Wow Recruitment

    Information Technology Technician Job In Irvine, CA

    Technical Support Up to $85k per year + 401k + 5k Healthcare provided + Company Bonus Fully office-based role Irvine, California Play an integral role in one of the US's fastest growing outdoor heating specialists. You will need to be comfortable encountering new technical challenges, trouble shooting issues, and providing practical and timely solutions. *Please note, this is NOT an IT support role, it is a product/installation support role* Main Duties/Responsibilities: Customer Service: Respond promptly to inbound inquiries via phone or email whilst diagnosing and trouble shooting installation issues across electrical, mechanical or app-based issues. Technical Support: Engage directly with customers for pre or post sale request and confidently navigating electrical, mechanical and electronic systems. Technical Support Escalations: Escalate complex cases to technical leads or relevant teams when required. Product Marketing: Validate and explain product performance parameters and continuously improving product information. Product Support: Share insights on recurring product issues to enhance trouble shooting processes. General Office Housekeeping: Maintain and manage call queue ensuring timely resolution and documentation. Skills & Experience: You have at least 2 years of experience working in a phone-based background and dealing with electrical, mechanical & electronic products/installations. Strong problem-solving ability: You are able to demonstrate resourcefulness to research, collaborate and formulate solutions. Customer Centric: You enjoy helping customers, providing patience and commitment to solving their concerns. Medium to high-level computer skills, including knowledge of ERP and CRM systems. If you meet the above criteria and can see yourself in this role, get in touch with Brad via ***********************.au.
    $85k yearly 4d ago
  • Network Support Technician

    Pacer Staffing

    Information Technology Technician Job In Fountain Valley, CA

    Network Support Contract Role involves Service Request tickets and Incident Management. Demonstrated ability to support infrastructure services hardware, operating system, software, and network platforms. Configuration and management with experience with O/S server configuration and system software changes. Experience with network administration. TCP/IP and LAN/WAN networking principles for wireless technologies. Cisco and Arista hardware and network operating system (IOS, IOS-XE, etc.) Routing protocols including EIGRP, OSPF, and BGP also network protocols including STP, ARP, HSRP, etc. Basic understanding of security technologies and concepts including firewalls, IPS, and VPNs Managing SLA/service delivery metrics. Bilingual in English/Korean is a plus.
    $42k-56k yearly est. 6d ago
  • Retail Support Associate

    Rocket 4.1company rating

    Information Technology Technician Job In Rowland Heights, CA

    As a Retail Support Associate you will be eligible for; Flexible Schedules Excellent Employee discount Progressive Career Development The Retail Support Associate (RSA) at United Pacific assists in the daily operations of the store, ensuring a safe customer-focused, and clean environment. Duties include cleaning, merchandising, stocking, and food preparation. You will report to the Store Manager and follow United Pacific policies and procedures. The Retail Support Associate is a Part-Time only position. Qualifications Include: Must be at least 18 years of age. A High School diploma or GED is preferred but not required. Ability to communicate effectively in English, both verbally and written. Must be able to work irregular shifts, including weekends, overnight shifts, and holidays Ability to stand and/or walk for at least 8 hours Ability to lift and carry up to 20 lbs. and occasionally climb ladders. Work both indoors and outdoors, with flexibility for physical tasks.
    $28k-39k yearly est. 14d ago
  • Junior Ecommerce Specialist

    Karen Kane 3.6company rating

    Information Technology Technician Job In Los Angeles, CA

    About the Company - We are looking for a Junior Ecommerce Specialist to support all of our ecommerce accounts. This is an entry-level lob that's a great way to get your foot in the door if you're interested in fashion and ecommerce. This is an in-office position and based in Los Angeles, CA and the ideal candidate for this job is detail-oriented, focused on finding solutions, and a great problem-solver. About the Role - Job Responsibilities Include: Data entry to share product inventory with our online retailers Complete catalog information for our online retail partners Monitor inventory of online products Request inventory transfers as needed based on selling Maintain inventory feeds with all drop ship retailers Communicate issues with buyers and ecommerce team Categorize, optimize and assist in the merchandising of online products for maximum visibility Follow up on statuses / potential issues associated with inventory shipments and purchase orders Communicate frequently with other departments to ensure production schedule requests are met Adhere to product calendar and assist department in achieving all deadline goals Assist in identifying new opportunities for eCommerce Other projects as assigned Qualifications - Candidate Requirements: Previous apparel experience preferred Must have excellent oral and written communication skills Communicate professionally via email and phone Must have experience with the Microsoft Office Suite (Excel, Outlook, and Word) Able to work off of large spreadsheets with information that is stored in several places (Dropbox, Google Docs, Sharepoint, Excel, etc.) Must have strong attention to detail, as well as, analytical and problem-solving skills Must be a self-starter and have the ability to work with little daily supervision Benefits - Position Includes The Following: 401k plan with partial company match Comprehensive healthcare, dental, and vision plan Clothing discount Life insurance with additional voluntary life insurance policy Voluntary short-term and long-term disability policies Voluntary free annual biometric health test Early access to company sample sales Company-sponsored Wellness program Access to free health & mindfulness webinars Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
    $27k-36k yearly est. 22d ago
  • Information Technology Technician #59-25

    Newport-Mesa Unified School District 4.1company rating

    Information Technology Technician Job In Costa Mesa, CA

    The Vacancy, Basic Function, Minimum Qualifications VACANCY: This recruitment is open and promotional, which means that all are welcome to apply and current employees in permanent positions are eligible to receive seniority credit and promotional placement once passing all exams. There is currently one (1) opening located in the Information Technology Department. This position works 8 hours per day, 5 days per week, 12 months per year. *A negotiated salary increase of 7% is in process making step 1 $5069/month. This classification is mainly responsible for the first level support at assigned sites, as well as Help Desk call center duties. Position Benefits: Comprehensive health benefits program: including medical, vision, dental and life insurance. Optional participation in a Flexible Spending Account (medical and dependent care). Defined retirement benefit through the California Public Employees' Retirement System (CalPERS). 12 vacation days during the first year of employment. 12 sick days each fiscal year. Up to 15 paid holidays. Please apply online at ************************************* BASIC FUNCTION: Under the direction of the Supervisor, Technology Support, provide technical support in the installation, operation, maintenance and repair of computer equipment, peripherals and software at an assigned school site, District facility or computer laboratory; instruct and assist District personnel in the operation of computers, peripherals, software and related equipment; troubleshoot user problems using help desk practices and procedures and various communication methods. MINIMUM QUALIFICATIONS: EDUCATION AND EXPERIENCE:Any combination equivalent to: graduation from high school supplemented by college-level course work in information technology and two years experience in the installation, operation, maintenance and repair of computer systems, peripherals and related equipment. LICENSES AND OTHER REQUIREMENTS:Valid California driver's license. Examination Procedures And Information THE EXAMINATION: Exam Weight Supplemental Questions: Qualifying Written Examination: 50% Qualifications Appraisal Interview: 50% The supplemental questions to the application will be reviewed and rated for certification. These questions are required at the time of application and are qualifying. An eligibility list will be established for successful candidates which will be used to fill open positions during the life of the list. Examinations and interviewing for creating the eligible list will be conducted virtually using different online/internet platforms that require video recording or conferencing capabilities, as well as access to a computer with an internet connection and basic Microsoft Office Suite Software. The virtual written examination is tentatively scheduled for the week of April 21st. The virtual qualifications appraisals interview (oral exam) is tentatively scheduled for the week of April 28th. You will be notified via email, as indicated on your application, regarding your ability to participate in the examination phase of this recruitment. Applications will be reviewed for minimum requirements. However, Newport-Mesa Unified School District reserves the right to hold a competitive screening based on the number of applications and the needs of the District. If you elect to have Newport-Mesa Unified School District (hereafter, 'District') contact you via email regarding your application and the hiring process, please be aware that the District is not responsible for any contacts you may have blocked on your email service. Unclaimed emails to applicants are not the responsibility of the District. In an effort to allow our emails through your personal spam filter, you can try to add *************** and ************************* to your safe senders list. Job Responsibilities REPRESENTATIVE DUTIES:ESSENTIAL DUTIES: Respond to help desk inquiries; assign work order tickets to site technicians utilizing assigned software; escalate unsolved trouble calls to appropriate technical personnel based on established escalation criteria. Troubleshoot user problems utilizing remote desktop access; assure account request validity within an assigned database; reset customer passwords and test account status to determine activity. Operate, install, configure, test and perform minor repairs to district computer equipment, software and related peripherals; troubleshoot computer equipment and peripheral devices and report need for major repairs to appropriate personnel. Provide instruction and assistance to District personnel in the operation and care of computer equipment, hardware and software; provide loaner equipment to staff members; assure equipment is joined to District network domain and receives district standard application inventory. Perform upgrades on computer equipment and software as directed. Consult with vendors, service providers and technical support regarding purchase of parts, status of repairs and answers to software and hardware related questions. Communicate with other departments and District personnel to coordinate activities and provide technical assistance. Drive a vehicle to various sites to conduct work; prioritize and respond to emergency service calls. Maintain a variety of records and reports related to computer repairs and inventory; update databases as necessary; process service requests and verify computer specifications. Convert documents as directed. Using a variety of communication methods, provides on-line support and assistance to users, Help Desk support and remote control of user systems as directed. Provides limited technical support for word processing, spreadsheet, database, and other applications. Operate a variety of testing equipment and hardware and power tools. Assist other departments on special projects as assigned. OTHER DUTIES: Perform related duties as assigned. KNOWLEDGE AND ABILITIES:KNOWLEDGE OF:Computer hardware systems and software applications utilized by the District. Materials, methods and tools used in the operation and repair of computer and network systems. Record-keeping and report preparation techniques. Technical aspects of field of specialty. Oral and written communication skills. Laws, rules and regulations related to assigned activities. Inventory methods and practices. Interpersonal skills using tact, patience and courtesy. ABILITY TO:Perform technical work in the installation, maintenance, and repair of a variety of computerized equipment and peripherals. Provide technical assistance to computer systems users. Troubleshoot and repair basic operating system software malfunctions. Research, analyze and recommend new system software and hardware. Make routine equipment adjustments and perform routine maintenance and minor repairs. Communicate effectively both orally and in writing. Understand and follow oral and written instructions. Maintain records and prepare reports. Use excellent telephone and interpersonal skills and establish and maintain a cooperative working relationship with others. Plan, prioritize, schedule and organize work. Perform work independently without supervision, but also the ability to determine the seriousness of a problem which warrants escalation. Specific knowledge of the Microsoft Office suite. Maintain current knowledge of technological advances in the field . WORKING CONDITIONS:ENVIRONMENT:Indoor environment. Driving a vehicle to conduct work. Working around electrical equipment and video displays. PHYSICAL DEMANDS:Dexterity of hands and fingers to operate hand tools, computer keyboards and other specialized equipment. Hearing and speaking to exchange information. Reaching overhead, above the shoulders and horizontally. Lifting, carrying, pushing or pulling moderately heavy equipment. Bending at the waist, kneeling or crouching. Seeing to view a computer monitor. HAZARDS:Working at heights. Working in a cramped or restrictive work chamber. Personnel Commission December 2021Ewing Consulting, Inc. August 2016
    $5.1k monthly Easy Apply 7d ago
  • Systems Engineer-IT Specialist

    GBL Systems Corporation 3.5company rating

    Information Technology Technician Job In Burbank, CA

    Systems Engineer II-III - IT Specialist GBL Systems is a leading system engineering and software development firm located in Camarillo, CA, with a 30+ year history of developing tomorrow's Electronic Warfare capability today. GBL specializes in the areas of Systems and Software Engineering, Electronic Warfare, Network Centric Warfare, Modeling/ Simulation and Avionics Development. Qualified candidates should have an understanding of system security, networks, web-based product implementations and configuration management processes. Successful applicants should have the ability to work effectively and cooperatively with all management levels, the personality to support team goals and the ability to work independently without close supervision. Applicants should exhibit strong interpersonal and oral/written communications skills. Qualified applicants must be U.S. Citizens. Current active SECRET clearance is required. Roles & Responsibilities: Maintain a thorough understanding of the advanced IT infrastructure operations and maintenance (Domain/Active Directory, Security, IP Routing, DMZ, VPN, Email Routing, Wi-Fi, etc) Knowledge, implementation and management of Firewalls; Endpoint Protection, Detection and Response; Data Loss Prevention; Encryption; SIEM and similar security management tools and appliances Design, setup, configure and maintain complex networking and multi-server environments that support secure access, telecommunications, video and backup solutions Maintain a thorough understanding of LAN/WAN topologies and communication (TCP/IP, UDP, Multicast) as well as perform diagnostic formulation via Open Systems Interconnection (OSI) Model Configuring, installing and maintaining virtual management systems Maintaining network operations, software applications and operating systems to address IAVAs and other security bulletins Configure and deploy baseline system images for Linux, Apple and/or Windows computing assets for use within corporate networks utilized in both a client and server environment Providing technical support across the company Infrastructure as Code (IaC) to maintain consistent and automated management of various Linux system types such as Ansible playbooks and pertinent markup languages such as YAML Operating containerization and management platforms responsible for hosting and configuring these systems such as Docker, Kubernetes, and OpenShift Administering system monitoring tools for collecting metrics as well as creating and developing dashboards to display metrics in an easily understandable format Preferred Qualifications: Bachelor's degree in Engineering, Computer Science, Mathematics or other technical field or three years experience in IT operations and maintenance Familiarity with one or more of the following is a plus: C/C++, XML, Java, JavaScipt, PHP, Perl, Apache, Tomcat Knowledge of VoIP operations a plus Knowledge of security risk management, tools, methodologies and implementation to comply with NIST 800-171, NIST 800-53, RMF and ISO standards a plus Benefits: Competitive salary Outstanding 401(k) retirement plan with both Traditional and Roth options and generous corporate contributing Group medical insurance Dental/Vision Insurance Life insurance AD&D coverage Paid holiday and Paid Time Off Business casual work environment GBL is an Equal Employment Opportunity employer. Salary Range: $79,000 USD to $141,000 USD. Salary is based on current qualifications, related experience, and contractual requirements which could fall outside of this range. Please email your cover letter, resume and salary requirements to *************.
    $79k-141k yearly 1d ago

Learn More About Information Technology Technician Jobs

How much does an Information Technology Technician earn in South San Jose Hills, CA?

The average information technology technician in South San Jose Hills, CA earns between $38,000 and $129,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average Information Technology Technician Salary In South San Jose Hills, CA

$70,000
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