Information Technology Technician Jobs in Skippack, PA

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Years of Experience: 1-3 Education Requirements (if any): Minimum of Associates degree or higher in business or related discipline Required Skills: ?BT Service Management ServiceNow MS Office products customer service

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $83,300.00 - $137,400.00 Target Openings 1 What Is the Opportunity? Under general supervision, the position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Liability related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. What Will You Do? Directly handles assigned claims. Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively creates Claim File Analysis (CFA) by adhering to quality standards. Utilizes diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or presents at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Develops and employs creative resolution strategies. Prompt and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manage both allocated and unallocated loss adjustment expenses. Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases, based on severity/ complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special. Account Communication (SAC) instructions and inquiries from agents and brokers. Represents the company as a technical resource; attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Shares accountability with business partners to achieve and sustain quality results. Evaluates all claims for recovery potential; directly handles recovery efforts and/or engage and directs Company resources for recovery efforts. Perform other duties as assigned. Potential travel up to 30% What Will Our Ideal Candidate Have? Bachelor's Degree preferred. 5 years business experience preferred. Advanced level knowledge and skill in claim and litigation. Basic working level knowledge and skill in various business line products. Strong negotiation and customer service skills. Skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. Able to make independent decisions on most assigned cases without involvement of supervisor. Openness to the ideas and expertise of others actively solicits input and shares ideas. Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices. Demonstrated coaching, influence and persuasion skills. Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise. Can adapt to and support cultural change. Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. Analytical Thinking - Intermediate Judgment/Decision Making - Intermediate Communication - Intermediate Negotiation - Intermediate Insurance Contract Knowledge - Intermediate Principles of Investigation - Intermediate Value Determination - Intermediate Settlement Techniques - Intermediate Legal Knowledge - Intermediate Medical Knowledge - Intermediate What is a Must Have? High School Diploma or GED. 2 years of liability claim handling experience and/or comparable litigation claim experience. In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job. What Is in It for You? Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ********************************************************* 0

One of our leading Legal clients are seeking a Technical Training Specialist to join their Document Production and Support Services team. In this role, you will be instrumental in developing, coordinating, and delivering training programs focused on enhancing the technical skills of our team, with a special emphasis on document production tools and software. You will also support the implementation of new applications and ensure the effective use of document procurement tools across the firm. Key Responsibilities: Design and deliver technical training programs tailored to enhance document production and procurement skills. Facilitate training sessions, both in groups and one-on-one, to support team members in mastering document production tools. Create and maintain clear, user-friendly training materials, including guides and reference documents. Partner with internal teams to assess and address training needs, focusing on document production efficiency. Assist in testing and evaluating new document-related applications before release. Provide expert-level support and guidance on tools such as MS Word, Excel, PowerPoint, and industry-specific document production and procurement software. Collaborate with various departments to ensure seamless implementation and training on new document-related technologies. Qualifications: At least 5 years of experience in technical training development in a legal environment, with a strong focus on document production and procurement tools. Advanced proficiency in MS Word, Excel, and PowerPoint; Microsoft certification preferred. Extensive expertise with Litera products (DocXtools, Litera Create, Litera NTD, BestAuthority, ChangePro) and competing document automation tools. Strong verbal and written communication skills with the ability to explain complex document-related processes clearly. Demonstrated ability to assess training needs and develop effective training solutions. Excellent organizational, project management, and time-management skills. Ability to travel to firm offices as needed. If you have a deep understanding of document production and procurement tools and are passionate about developing and delivering training programs that enhance team capabilities, we'd love to hear from you.

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven. POSITION SUMMARY Just 65 miles from Center City Philadelphia, Allentown is near many major Northeastern U.S. cities, which makes it an ideal location for manufacturing and distributing consumer goods. We utilize thermal processing and high-speed canning to produce varieties of our Friskies , Beneful and Pro Plan brands-product lines that we have carefully produced, packaged, and shipped since 1958. Together, we contribute to Allentown's identity as a busy industrial city, as well as a beautiful rural environment that we are truly proud to call home. That's why we not only make high quality food for pets but our factory is also doing our part to care for the environment we share, like conserving water, investing in renewable electricity and maintaining zero waste for disposal. The Information Technology Manager is responsible for the overall management of Information Technology and associated hardware at multiple factories within a region; emphasis placed on coordinating multiple IT Teams maintaining technologies that support the business strategies of the manufacturing/distribution environment. Also maintains an active role in the overall factory management process as an integral part of factory executive committees. Key responsibilities include the ability to coordinate and collaborate with all levels of the organization. Align and supervise activities of Information Technology personnel across assigned region. Proactively ensure appropriate skill levels are maintained within the region in accordance with factory business strategies. Provide strategic leadership, tactical planning and daily operational oversight to ensure optimum uptime of critical operational technologies. Collaborate/consult with both internal and external departments in regards to technology, focus and alignment. Accountable for the coordination of Information Technology projects for assigned region Develop and maintain relationships with factory's leadership in assigned region Implement long-term Information Technology Planning/Strategy with a strong emphasis on continuous improvement. Administer factory, NPPC and Nestle' Information Technology security policies and procedures in accordance with Nestle Purina PetCare standards. Draft and administer plant Information Technology Budget, Capital Program, and maintain Factory Technology Disaster Recovery Plan. Leadership on the Shop Floor participation, balanced across designated region Requirements Bachelor's degree in Computer Science, Management Information Technology, Business Administration or related degree 3-5+ years of experience in a manufacturing, management or information technology role 2+ years of experience leading teams Other This Information Technology Manager will be based out of Allentown, PA but will also support and travel to our factory in Mechanicsburg, PA. The approximate pay range for this position is $106,000-$162,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com) REQUISITION ID 334779 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at **********************************

For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team. The Technical Support Analyst ensures the delivery of world-class, 2nd line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, the TSA efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is in-office or hybrid and must be able to commute to the Gilbertsville, PA. Experience: Minimum 3 years of experience in customer service. Minimum 2 years of experience in technical support, help desk, or related field working directly with customers. Experience learning and supporting complex software products preferred. Core Competencies: Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems. Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers. Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure. A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint). Travel up to 10% of the calendar year, which may include weekends and holidays. Job Description Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency. Resolve technical support requests in a timely manner with consistent communication to the customer. Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s). Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program. Provide on-call and backup support as required. Establish and maintain relationships with customer base. Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction. Perform configuration work at customers' sites or attend support-related meetings with customers as required. General Duties: Complete all tasks and handle all situations in accordance with Gateway's Core Values. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations. Communicate in a clear, concise, and timely manner, including voicemail and email. Always promote and uphold the values, mission, and vision of the company. Read, understand, and comply with the Employee Handbook. Promote and adhere to all defined policies, processes, and procedures. Perform other tasks as required by management. Physical Demands: Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job. Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job. Ability to work in inside environmental conditions. Diversity and EEO statement: As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year. Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics. No agencies, please. We are not sponsoring visas at this time.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The End-User Services unit is responsible for the development, implementation, and maintenance of IT Service Management (ITSM) functions OIT. ITSM is the process-focused management of IT services to provide the best quality of service in a customer-centric, cost-justified, and efficient way. The position of Technical Support Specialist serves as the main point of contact between the IT Services and the users of these services to resolve and or diagnose as many problems as possible at this level. Essential Functions Customer Relations: • Receive incident and information request calls from the customers for IT services, and service that call either by resolving on point of contact or passing the call to the most appropriate person for resolution. • Monitor the progress of the call from inception to resolution. • Keep customers informed of the progress of their queries. • Escalate calls to the Service Desk Manager using predefined procedures where the resolution. • Professional customer service skills Technical: • Prioritize and escalate calls based on knowledge of the business impact of the reported problems. • Resolve as many calls as possible at tier 1 • Assess and provide a clear definition of problems to pass to tier 2 & tier 3 • Keep abreast of new developments in technology within the Division of Technology so that the customers can be assisted with problems resolution at point of contact. • Carry out first line incident resolution for any IT related problems that fall outside agreed targets. Competencies, Knowledge, Skills and Abilities Ability To: • Appreciate the basics of multiple technologies and services from different technologies and service providers. • Demonstrate keyboard skills and a good understanding of PC software and operating systems e.g., MS Windows, MS Office, Mainframe, SQL. • Apply classroom knowledge to the working environment in order to provide basic & 1st level support to customers. • Work independently and as a team member within established policies and procedures. • Explain technical issues to non-technical personnel. • Work within standard documented procedures. • Meet commitments. • Respond promptly to customer needs. • Solicit customer feedback to help improve services. • Manages difficult or emotional customer situations. • Demonstrate good communication, problem solving, and application support skills. Knowledge Of: • Principles of quality assurance, performance monitoring and the ways in which a commitment to a customer focus can be practically demonstrated. • Principles of equality and the ways in which they can be demonstrated in every aspect of the Unit's work. • Principles of ITIL Service Management. • Basic knowledge of computer hardware troubleshooting. Motherboard, Ram, and Hard Drive installation. • Strong written and oral communication skills Qualifications • High School Diploma, GED, or other equivalent. • Knowledge of PC hardware & A+certified • Minimum 1 year experience in a Help Desk environment Additional Information Salary Not to Exceed: $50,000 Starting salary to be determined based on experience and qualifications. Important: To apply, candidates must provide a cover letter and a resume. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents • Our wellness program offers eligibility into the discounted medical plan • Employees receive paid vacation, sick leave, and holidays • Generous retirement savings options are available • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. • Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] .

Department: IT Support Travel Requirement: Up to 20% Position Type: Full-Time Exempt We are seeking a skilled and experienced Computer Technician with a minimum of 3 years' experience to join our IT Support team. In this role, you will provide advanced technical support and ensure effective operation of computer systems and peripherals. The ideal candidate will have a strong background in user support, excellent communication skills, and a passion for technology. Key Responsibilities: Deliver basic computer hardware and printer support, including the sanitization of equipment. Assist users with Microsoft Office products (Word, Excel, etc.), promoting best practices and troubleshooting issues. Manage inventory of IT equipment, ensuring accurate updates and orders using Excel spreadsheets. Utilize various barcode scanner devices for efficient inventory management. Oversee ticket management processes to track and resolve user support requests in a timely manner. Set up, configure, image, and install software on computers and peripherals. Configure and troubleshoot Cisco IP phones, ensuring users have the necessary support for communication needs. Troubleshoot Windows-based systems, Microsoft Office software, and laptop/desktop hardware issues effectively. Maintain excellent customer service standards through effective communication with customers, peers, and management. Required Skills and Qualifications: Basic knowledge of computer hardware and printer support. Proficiency in Microsoft Office products (Word, Excel, etc.). Strong inventory management skills. Experience using barcode scanner devices. Familiarity with ticket management systems. Ability to manage data effectively, particularly inventory updates in Excel. Excellent written and verbal communication skills. Experience with computer setup, configuration, imaging, and software installation. Knowledge of troubleshooting Windows operating systems and Microsoft Office software. Strong customer service skills, focused on user satisfaction. Preferred Qualifications: Previous experience 3 years in a technical support role Familiarity with network setups and basic networking concepts. Active Clearance Additional Information: This position may require occasional travel (up to 20%) to support users at various locations. If you enjoy providing exceptional user support and mentoring others in a technical environment, we encourage you to apply!

Summary: This individual would provide initial support for IT issues that come through help desk, assist with setup of new employee equipment, decommissioning of returning hardware, and work alongside the IT Operations Manager on IT projects as needed. *This is a 3 month contract opportunity* Essential Responsibilities: IT Support: Handle IT related tickets submitted through the Help Desk. First line of response and support on all IT support requests via chat, phone, or email Troubleshoot, diagnose, and resolve technical hardware and/or software issues Provide quick resolution and excellent customer service Maintain technical documentation on configuration of hardware and troubleshooting Setting up new employee hardware and handle technical deactivation of exiting employees Keep inventory of all equipment, software, and license users Execute new employee and exiting employee onboarding/offboarding process Managment of the employee access, audit, remediate and report on employee AAR. Security: Assist in the execution of steps needed to complete and any further work resulting from a security audit. Providing security updates and consulting with the IT Operations Manager and CyberSecurity Analyst. Completing audit tasks and responsibilities by due dates assigned. Follow all IT security processes and procedures documented in the company Information Security Policies. Additional Responsibilities Suggest improvements on procedures Additional responsibilities as requested by your manager to allow for growth opportunities Qualifications: Minimum 2-years of help desk/service desk related Bachelor's degree in Information Technology, Computer Science, or a similar field. Skills & Experience: Strong computer skills and the ability to troubleshoot and diagnose problems Detail-oriented professional with critical thinking skills who can spot potential problems and find cost-effective solutions Familiarity with both PC and Mac hardware and software Experience using and administering Microsoft 365 Suite (Outlook, Calendars, OneNote, Groups/SharePoint) Understanding and experience with Entra(Azure Active Directory) and Intune Understanding and appreciation for information security within systems and user devices Good customer service skills and patience Open communicator, comfortable communicating in person, in small groups and over email and chat programs Good problem-solving skills: ability to visualize a problem or situation and think abstractly to solve it. Ability to work effectively both independently and with others to achieve team goals

At Ideal Concepts, we build advanced software and internet applications that tie complicated multi-platform back-end systems to leading-edge, innovative, front-end web software technology. We embrace the newest technologies and place an extreme emphasis on both technology and client service. This effort leads to Ideal Concepts' building of innovative technology in our own part of the industry and inspires others in the IT industry to do the same. IT Administrator As an IT Administrator, you are tasked with maintaining operation of the organizations infrastructure to ensure optimal business operations. Ideal Concepts' technical infrastructure consists of multiple technologies which span on-premises and cloud environments. Most of the technology utilized within the organization is Microsoft-based with a small subset or Linux assets. An IT Administrator's day-to-day consists of providing level two support to end users, maintaining a well-organized, well-documented, and efficient Azure environment, including license management, automations, SharePoint, Teams, Exchange, and M365, performing patch maintenance and vulnerability remediation for both on-premises and cloud-based assets, and collaborating with fellow IT team members on projects and initiatives within the department. Additionally, this position includes collaborative administration with senior-level IT staff related to the organization's production environment consisting of networks, firewalls, physical servers, virtualization with Hyper-V, disaster recovery, and more. An ideal candidate must be able to provide technical support for employees, provide mentoring to fellow team members, and possess a well-rounded technical skillset as related to Azure, server infrastructure, network, and documentation capabilities. Additionally, a candidate must be hardworking, and quality driven with a proven track record of excellence. Key Responsibilities Ensure IT hardware, software, and networking equipment are managed and maintained in accordance with processes, procedures, and guidelines. Support and administration of our Azure environment, including Entra ID, Azure VMs/Blob Storage, Exchange Online, Teams, SharePoint, etc. Provide Tier 2 support capabilities to fellow team members and end-users. Maintain current, well-detailed documentation related to the operation of the organization's infrastructure. Assisting senior level team members with patch maintenance and cyber security-based responsibilities such as vulnerability management and threat response. Research and evaluate technologies. Test and install software and hardware technologies. Collect and analyze network and system performance/utilization information and maintenance of systems for optimal working ability. Work closely with other staff to achieve IT administration and support needed Other related job duties as assigned. Qualifications 3+ years IT Administration experience in a Microsoft Windows and Azure environment. Bachelor's or Master's degree in Information Technology, Information Systems, Computer Engineering, or related field. Excellent knowledge of Azure Entra ID, SharePoint, Teams, and M365. Excellent knowledge of Windows Server (2019+) and Windows 11. Experience in operation of Active Directory, Group Policy, and Network Policy. Significant experience in desktop support - Microsoft 365 and end-user equipment. Knowledge of Hyper-V Virtualization Technology and Storage Spaces Direct. Knowledge of SQL Server (2019+). Aptitude and desire to learn new technologies. Excellent written and verbal skills. Comfortable working independently and in a team environment Benefits Employee Health and Supplemental Insurance premiums paid 100% by the company* Employee option for Flexible Savings Account (FSA). Competitive 401k Plan with company match. Generous Paid Time Off (PTO) plan. 8 paid pre-determined calendar holidays. How Ideal Concepts Supports Your Success As a growing company, Ideal Concepts will foster your individual professional development through training, mentorship, and continuous leadership development. Being promoted here is based on your work performance, goal achievement and leadership capabilities, meaning every employee has the same opportunity, regardless of tenure or title, to grow in their career! You will work in a team atmosphere with motivated, passionate, and career-driven individuals just like yourself. You will be a part of a collaborative environment that encourages problem-solvers and creative thinkers to find solutions and achieve excellence. IT supported onboarding with company equipment, technologies, and programs to ensure success in your position. Who We Are Ideal Concepts, Inc. has impacted the insurance industry for over 20 years by simplifying the sale of insurance products from carrier to agent to client through cutting edge technology. Through this effort, we stand by our mission to provide flawless solutions with remarkable service for every client. Today, Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Property & Casualty as well as a suite of supplemental insurance products. As an employee of Ideal Concepts, Inc. you will enter a growing and changing environment that is motivated and shaped by our core values of integrity, ingenuity, tenacity, mastery and simplicity. Ideal Concepts, Inc. has been recognized for its prestigious growth many times, including 6 consecutive years on the Inc. 5000 Fastest Growing Companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies. As part of taking care of our employees, Ideal Concepts provides an excellent benefits package that will take care of you inside and outside the workplace. Beyond the opportunity to prosper in your career, Ideal Concepts will cover 100% of your premium for major medical, dental, vision, and life insurance - this will allow you to take care of yourself and family without worrying about increasing healthcare costs. You will also have access to a competitive 401k program where the company matches a portion of your employee contributions. *Supplemental benefits such as Dental, Vision, Accident, Critical Illness, and Life Insurance are subject to state availability and will only be provided if available in your state of residence Ideal Concepts, Inc. / InsureMe, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Facilitate use of technology-based tools and methodologies to review, design and/or implement products and services. Plan and monitor engagements to ensure deliverables meet work plan specifications and deadlines. Provide both desk side and telephone based hardware and software technical support and training for IT Help Desk. Trains users learning new company-provided applications and assists in problem solving for applications issues. Provide training on company software and equipment. Support Access, Word, Excel and other Office apps. Support our internet-based applications. Interface with vendors to arrange service calls, follow-up on open issues, gather information. Essential Functions and Responsibilities Collaborate with designated department/team on ongoing projects Participate in meaningful work and projects to enhance your skill set, explore your talents, and network with our company leaders Participate in trainings and day to day operations Provide administrative support Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience Currently enrolled in accredited college/university Bachelor's degree program. Proficient in the use of Microsoft Office Suite and SharePoint (preferred) Strong written and verbal communication skills Ability to work in a collaborative team environment as well as complete individual tasks

**Why Endo?** We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life. At Endo, we are building a diverse, equitable and inclusive workplace, and we are looking for talented individuals to join our team. ** Summary** Intern - IT security **Job Description** Intern IT Security The intern allocated to Engineering & Security Operations will support activities pertaining to active projects within technology platforms including Splunk, InTune, Armis. 1. Okta MFA migration - migrating end users from SMS to Okta Verify app. 2. Okta application inventory - reviewing current applications in Okta. 3. Splunk dashboard design and buildout with SOC team. 4. Splunk integration - data source review. 5. Third-party software engineering architectural reviews. 6. Participate in creating role-based security training content. 7. Analysis of InTune policy rules, verification of user groups. **Commitment to Diversity, Equity, and Inclusion:** At Endo, our diversity unites and empowers us as One Team, and we are committed to cultivating, and valuing, each person's unique perspective. We actively promote a culture of inclusion that draws strength from our broad spectrums of diversity, including race, ethnicity, religion, gender identity or expression, national origin, color, sexual orientation, disability status, age, and all our other unique characteristics, qualifications, demonstrated skills, achievements, and contributions, backgrounds, experiences, cultures, styles, and talents. **EEO Statement:** At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team. The Technical Support Analyst ensures the delivery of world-class, 2 nd line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, the TSA efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is in-office or hybrid and must be able to commute to the Gilbertsville, PA. Experience: Minimum 3 years of experience in customer service. Minimum 2 years of experience in technical support, help desk, or related field working directly with customers. Experience learning and supporting complex software products preferred. Core Competencies: Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems. Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers. Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure. A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint). Travel up to 10% of the calendar year, which may include weekends and holidays. Job Description Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency. Resolve technical support requests in a timely manner with consistent communication to the customer. Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s). Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program. Provide on-call and backup support as required. Establish and maintain relationships with customer base. Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction. Perform configuration work at customers' sites or attend support-related meetings with customers as required. General Duties: Complete all tasks and handle all situations in accordance with Gateway's Core Values. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations. Communicate in a clear, concise, and timely manner, including voicemail and email. Always promote and uphold the values, mission, and vision of the company. Read, understand, and comply with the Employee Handbook. Promote and adhere to all defined policies, processes, and procedures. Perform other tasks as required by management. Physical Demands: Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job. Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job. Ability to work in inside environmental conditions. Diversity and EEO statement: As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year. Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics. No agencies, please. We are not sponsoring visas at this time.

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description This role is for an experienced technician with expertise in mobile device management, focusing on refreshing equipment, providing guidance and training to customers, troubleshooting, and resolving issues. The ideal candidate should possess a strong investigative and analytical mindset, with the ability to assess, diagnose, and address a variety of challenges. The candidate must work well independently and within a team. They must demonstrate professionalism in a dynamic, fast-paced environment and have a proven track record in evaluating and mitigating issues while providing top-notch customer service. Key responsibilities include multitasking, flexibility, device enrollment, managing high volumes of responses, and engaging with customers, VIPs, vendors and Executive management, all while maintaining a pleasant and friendly demeanor. Additionally, the candidate should be willing to adjust their work schedule on rare occasions, if needed. Essential Functions • Stay updated on developments in mobile telecommunications, including equipment and industry changes, and attend training sessions as needed. • Accurately enter data into database. • Administer and monitor the Mobile Device Management console, as well as various other systems. Training available. • Create assignment groups, user groups, and profiles as needed. • Configure and test a variety of mobile device requests as required. • Develop user manuals and Knowledge Base documentation for customers and the mobile team. • Schedule activation and troubleshooting appointments as needed. • Coordinate device provisioning with vendors. • Perform data backup and restoration when necessary. • Participate in inventory and services audit as needed. • Train and assist remote Mobile Device Technicians in resolving issues. • Inform departmental personnel about rates and prices for requested services. • Interact with customers as needed, providing exceptional customer service. Competencies, Knowledge, Skills and Abilities • Demonstrates reliability and punctuality with a strong work ethic. • Upholds honesty and integrity in all tasks. • Possesses good written communication skills. • Has basic computer proficiency. • Exhibits strong problem-solving abilities. • Capable of working with a diverse range of customers with varying skill levels. • Manages multiple tasks simultaneously. • Works independently with minimal supervision. • Collaborates effectively within a team setting. • Maintains a clean and sterile work environment. • Completes all other related duties as assigned. Qualifications • A high school diploma or equivalent, required. Completion of an Associate's degree program at an accredited college or university a plus, however, equivalent combination of education and experience deemed acceptable by the Office of Innovation & Technology and Human Resources also considered. • Experience working in a large organization [IT Help Desk or Call Center a plus) • 1-3 years of progressive experience in delivery services, customer relationship management, and organizational change management. [government agency experience a plus] Additional Information Salary Not to Exceed: $50,000 Starting salary to be determined based on experience and qualifications. Important: To apply, candidates must provide a cover letter and a resume. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents • Our wellness program offers eligibility into the discounted medical plan • Employees receive paid vacation, sick leave, and holidays • Generous retirement savings options are available • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. • Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected].

Department: IT Support Travel Requirement: Up to 20% Position Type: Full-Time Exempt We are seeking a skilled and experienced Computer Technician with a minimum of 3 years' experience to join our IT Support team. In this role, you will provide advanced technical support and ensure effective operation of computer systems and peripherals. The ideal candidate will have a strong background in user support, excellent communication skills, and a passion for technology. Key Responsibilities: Deliver basic computer hardware and printer support, including the sanitization of equipment. Assist users with Microsoft Office products (Word, Excel, etc.), promoting best practices and troubleshooting issues. Manage inventory of IT equipment, ensuring accurate updates and orders using Excel spreadsheets. Utilize various barcode scanner devices for efficient inventory management. Oversee ticket management processes to track and resolve user support requests in a timely manner. Set up, configure, image, and install software on computers and peripherals. Configure and troubleshoot Cisco IP phones, ensuring users have the necessary support for communication needs. Troubleshoot Windows-based systems, Microsoft Office software, and laptop/desktop hardware issues effectively. Maintain excellent customer service standards through effective communication with customers, peers, and management. Required Skills and Qualifications: Basic knowledge of computer hardware and printer support. Proficiency in Microsoft Office products (Word, Excel, etc.). Strong inventory management skills. Experience using barcode scanner devices. Familiarity with ticket management systems. Ability to manage data effectively, particularly inventory updates in Excel. Excellent written and verbal communication skills. Experience with computer setup, configuration, imaging, and software installation. Knowledge of troubleshooting Windows operating systems and Microsoft Office software. Strong customer service skills, focused on user satisfaction. Preferred Qualifications: Previous experience 3 years in a technical support role Familiarity with network setups and basic networking concepts. Active Clearance Additional Information: This position may require occasional travel (up to 20%) to support users at various locations. If you enjoy providing exceptional user support and mentoring others in a technical environment, we encourage you to apply!

**Why Endo?** We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life. At Endo, we are building a diverse, equitable and inclusive workplace, and we are looking for talented individuals to join our team. ** Summary** Summer Intern **Job Description** Summer Intern The intern allocated to Risk will support activities including third party-risk process development and documentation and the creation of new training materials. 1. Assist in evaluating 3rd party vendors for security compliance and risk management 2. Support the creation and delivery of security awareness training programs for employees by functional job roles. 3. Phishing mailbox monitoring and remediation 4. Support Audit corrective actions by developing evidence templates to ensure compliance with cybersecurity standards and Pharma regulations 5. Assist in documenting security processes and procedures as needed **Commitment to Diversity, Equity, and Inclusion:** At Endo, our diversity unites and empowers us as One Team, and we are committed to cultivating, and valuing, each person's unique perspective. We actively promote a culture of inclusion that draws strength from our broad spectrums of diversity, including race, ethnicity, religion, gender identity or expression, national origin, color, sexual orientation, disability status, age, and all our other unique characteristics, qualifications, demonstrated skills, achievements, and contributions, backgrounds, experiences, cultures, styles, and talents. **EEO Statement:** At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Endo? We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life. At Endo, we are building a diverse, equitable and inclusive workplace, and we are looking for talented individuals to join our team. Summary Summer Intern Job Description Summer Intern The intern allocated to Risk will support activities including third party-risk process development and documentation and the creation of new training materials. 1. Assist in evaluating 3rd party vendors for security compliance and risk management 2. Support the creation and delivery of security awareness training programs for employees by functional job roles. 3. Phishing mailbox monitoring and remediation 4. Support Audit corrective actions by developing evidence templates to ensure compliance with cybersecurity standards and Pharma regulations 5. Assist in documenting security processes and procedures as needed Commitment to Diversity, Equity, and Inclusion: At Endo, our diversity unites and empowers us as One Team, and we are committed to cultivating, and valuing, each person's unique perspective. We actively promote a culture of inclusion that draws strength from our broad spectrums of diversity, including race, ethnicity, religion, gender identity or expression, national origin, color, sexual orientation, disability status, age, and all our other unique characteristics, qualifications, demonstrated skills, achievements, and contributions, backgrounds, experiences, cultures, styles, and talents. EEO Statement: At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.