Information Technology Technician Jobs in Burke, VA

The Help Desk Specialist provides technical support to users by resolving hardware, software, and network issues via phone, email, or ticketing systems. Responsibilities include troubleshooting problems, documenting incidents, and escalating complex issues as needed. Strong communication skills and a solid understanding of IT fundamentals are essential. The role requires excellent customer service, efficient problem-solving, and a fast-paced environment. Technical Skills: Advanced Technical Knowledge: In-depth knowledge of multiple operating systems (Windows, mac OS), enterprise software, and hardware troubleshooting. Networking: knowledge of networking concepts (e.g., VLANs, routing, firewalls) and experience with network troubleshooting. Systems Administration: Experience with system administration tasks, including user account management, permissions, and security configurations. Help Desk Software: Advanced experience with help desk and ticketing systems (e.g., ServiceNow, Ivanti, Zendesk), including customization and reporting. Remote Support: Expertise in using and managing remote desktop tools and supporting remote users effectively. Customer Service Skills: Enhanced Communication: Exceptional verbal and written communication skills, with the ability to explain complex technical issues to non-technical users and write detailed, clear documentation. Escalation Management: Experience in handling escalated issues and working closely with higher-level technical teams to resolve complex problems. Additional Skills: Advanced Troubleshooting: Expertise in diagnosing and resolving complex issues, including hardware, software, and network-related problems. Process Improvement: Experience identifying and implementing process improvements to enhance help desk efficiency and user satisfaction. Documentation and Reporting: Ability to create and maintain comprehensive documentation, including knowledge base articles, and generate reports on help desk performance metrics. Experience and Qualifications: 6 years of experience High School Diploma Proven Track Record: Demonstrated experience in a help desk or technical support role focusing on providing high-quality service and solving complex issues. Certifications: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified professional (MC). Project Management: Experience managing or participating in IT projects, including rollouts and system upgrades.

Onsite role Responsibilities: 6-10 yrs installing and configuring system hardware/software in an enterprise environment 6-10 yrs installing operating system Required (OS) patches and upgrades Expertise in supporting desktop operating systems (Windows 10 Mac OSX 10.10.X) Bachelor's degree in IT or related field or equivalent experience Experience using an endpoint management tool to provide remote support Strong Customer Service Skills Experience providing administrative support in an IT environment Proficient time management skills Required and detail oriented organizational skills Microsoft Certifications: MCP Experience managing service requests for IT support in ServiiceNow or a similar ITSM platform Expertise in troubleshooting hardware related issues Expertise in troubleshooting complex software related issues Can demonstrate experience making nontechnical users comfortable with complex technology concepts Knowledge of Microsoft Office Suite (Office 2010+ and Office 365)

Conviso Inc is seeking a highly skilled System Administrator to join our team in Bethesda, MD. Job Title: System Administrator Job Type: Full-Time, Onsite Bethesda, MD Experience Level: 3 Roles , Jr- Mid-Senior Level Education: Bachelor's Degree or Equivalent Experience Key Responsibilities: Perform and manage daily configuration and operation of systems (mainframe, mini, or client/server). Optimize system performance and resource utilization to ensure operational efficiency. Conduct system capacity analysis and planning to meet current and future business needs. Monitor system performance and troubleshoot issues as they arise. Provide technical assistance and support to end-users in accessing and utilizing business systems. Ensure system security protocols are followed and maintained. Assist with the implementation of system updates, patches, and upgrades. Benefits: Competitive salary Health, dental, and vision insurance Paid time off Retirement savings plan Opportunities for career development and growth

Description Leidos National Security Sector is currently soliciting experienced Human Language Technology (HLT) Specialists in various languages to support the HLT initiatives of a Department of Defense (DoD) customer in the National Capital Region (NCR). HLT specialists should have experience working with human language technologies, computer programming, computer assisted translation, and terminology management. HLT specialists will support a program performing Document and Media Exploitation (DOMEX) operations and are expected to leverage language, analytical, and programming skills. The HLT specialists will support the use of HLT for triage, translation, and summarization. They will help to identify and prioritize work to be performed on the program. Must currently possess TS/SCI. Candidate will be required to pass a polygraph and subject interview prior to starting on the project.PRIMARY RESPONSIBILITIES Assist in the management, development, and configuration of HLT tools, including machine translation engines, text classification models, transliteration, and optical character recognition Identify and address issues with the integration of technology Facilitate the use of Computer Assisted Translation (CAT) tools such as SDL Trados, including creating translation memory projects, and managing translation memory and termbase files Leverage customer tools to generate reports and metrics Review results generated by tools to assess accuracy and effectiveness Work with various team members (e.g., systems engineers, triage specialists, and linguists) to identify products of potential value Provide training to other team members on the use of translation memory and CAT tools Create and maintain standard operating procedures (SOPs) for the use of HLT BASIC QUALIFICATIONS Active TS/SCI CI Poly clearance Achieve a minimum score of 2 in respective foreign language (reading and listening) and a minimum score of 3 in English (reading, listening, speaking, and writing) on the Interagency Language Roundtable (ILR) scale Three (3) years of experience working with human language technology and computer programming BA degree and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience. REQUIRED SKILLS Team player who can prioritize and effectively manage his/her own matrixed team and multiple competing priorities Demonstrated ability to communicate in a professional manner (email, spoken, & reports). Experience working with ML/AI products and techniques pertaining to natural language processing, such as optical character recognition, document classification, named entity recognition, machine translation, etc. General understanding of the Microsoft Com Object Model, REST API, HTML and XML or JSON formats Familiarity with Python packages relating to machine learning and text processing, including pandas, NLTK, or SpaCY Ability to use or train to proficiency on customer specific software programs and tools. Ability to collaborate, interact, and communicate effectively with technical and non-technical personnel PREFERRED QUALIFICATIONS Formal education in data science, computational linguistics, and/or computer programming Experience with translation memory and translations management, certification preferred. Familiarity with linguistics and foreign language concepts, including morphology, orthography, and semantics, and computational approaches to modelling them Advanced degree in computer programming, computational linguistics and/or linguistics Familiarity with Document and Media Exploitation (DOMEX) processes and specialized tools Trados certification for Project Management or Translation Training or certification in Translation Memory and Terminology ManagementOriginal Posting Date:2025-02-26 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $85,150.00 - $153,925.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

CareClix is in need of psychiatrists to provide tele-psychiatry coverage for our client in Ohio. Coverage is needed asap and ongoing. We would need for the physician to work on-site providing tele-psychiatry coverage to other facilities. Locations are within twenty miles of the following cities: Columbus, Cincinnati and ClevelandDetails Include:- BC/BE Psychiatry- Active OH license and DEA- Monday through Friday 8a - 5p (need physicians to be available at least two days per week)- Variety of psychiatric cases including addiction, mental health, etc. - Paid malpractice and competitive hourly rates Please contact us to learn more about this opportunity, or others that may be available.

About • Day-1 Medical, Dental, Vision Benefits for eligible colleagues • Competitive Pay • Paid Time Off • Flexible Holiday Time-Off & Flexible Scheduling • Instant access to earned wages with PayActiv • Enhanced benefits: pet, home & auto insurance & more • 401(k) plan options available • Bonus earning opportunities • Growth potential opportunities • Employee Discount at Bloomingdale's & Macy's Stores Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A Bloomingdale's Merchandiser Professional is the backbone of our stores delivering seamless execution of responsibilities specific to creating a neat, clean, organized, and exciting shopping experience for our customers. They merchandise product on the floor, organize merchandise for events, execute markdowns, returns-to-vendors, reticketing projects, replenishment and processing of damages with, organized product presentation, and easy to navigate back of house stockrooms. To deliver our mission statement to be like no other store in the world, our Merchandiser Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. Essential Functions Greet and welcome all customers while on the selling floor Handles all aspects of the merchandise journey Competencies High School Diploma or equivalent required. Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing priorities. Resourceful self-starter, works well independently as well as part of a team. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Physical Requirements Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. Frequently lift/move up to 50lbs This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdales JOBS.com.

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education . You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors . Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.

BryceTech is currently looking for GIS Developers to support our government client in safeguarding the Nation's security, public health, safety, and economic vitality by enhancing resilience across critical healthcare infrastructure and key resources. These include essential healthcare facilities, transportation networks, and information systems that underpin the daily functioning of society. This program supports our client with geospatial analysis and technical support, information management, operational and emergency response support, program and project management, coordination and SLTT partner engagement, and documentation and reporting. This position will assist in the creation of products, both static and dynamic for the dissemination of information pertaining to the planning, response and recovery to events and incidents where HHS is involved. This position will also assist in the creation of applications and code to assist in the automation of repetitive tasks for the GIAV Branch and other HHS staff. In addition to the creation of products and applications this position will assist the senior GIAV staff in the development of process and systems to enable the whole of GIS usage grow within HHS and all of the business partners. The contractor shall provide geospatial analysis and technical support to enhance situational awareness, decision-making, and response capabilities. Key responsibilities include: Data Collection and Management Systematically collect, organize, and manage geospatial and public health data from various sources. Ensure data integrity, accuracy, and accessibility in GIS databases, including those supporting emergency preparedness and response. Geospatial Analysis and Insight Generation Analyze geospatial data to identify trends, patterns, and actionable insights for public health emergencies. Conduct advanced spatial analytics (e.g., hot/cold spot analysis) to inform decision-making and resource allocation. Map Creation and Visualization Design and produce clear, informative maps and visualizations to communicate complex data effectively. Use GIS tools to illustrate the status of public health emergencies and response efforts. GIS Tool Development and Optimization Develop and customize GIS tools to support efficient data input, analysis, and reporting. Explore and integrate emerging technologies, such as AI and machine learning, to enhance GIS capabilities. Collaboration and Information Sharing Facilitate information exchange among departments, regional partners, and external agencies. Prepare and disseminate GIS-based reports, dashboards, and visualizations to stakeholders. Training and Documentation Conduct training sessions for staff on GIS tools, data management, and best practices. Develop user guides and documentation to ensure consistent and effective GIS utilization. Strategic and Real-Time Support Provide GIS data support for strategic planning in emergency preparedness and response. Implement systems for real-time data monitoring and reporting during public health emergencies. Policy Development and Compliance Assist in the development and implementation of policies related to GIS data management, privacy, and security. Ensure adherence to legal, ethical, and regulatory standards in information handling and dissemination. REQUIREMENTS (i.e., Education, Experience): Bachelors degree in related field. 6+ yrs experience. Geospatial Data Analysis: Proficiency with Esri GIS software (e.g., ArcGIS, ArcMap, Dashboards) and spatial analysis techniques. Data Management: Experience with database management, data quality assurance, and adherence to data standards. Programming and Development: Knowledge of programming languages (e.g., Python, JavaScript) for GIS application development. Visualization and Communication: Expertise in creating intuitive maps and visualizations to convey complex data effectively. Problem-Solving and Adaptability: Strong analytical and problem-solving skills with the ability to innovate and adapt to evolving challenges. Emergency Preparedness Knowledge: Understanding of public health emergency preparedness and response protocols. Project Management: Ability to plan, execute, and monitor geospatial projects under tight deadlines. Training and Technical Support: Experience in developing user training and providing ongoing technical support for GIS tools. Ability to obtain and maintain an HHS Public Trust. U.S. Citizenship required. This is a contingent hire position.

. Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSOAR support team, you will serve our customer base providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Your Impact Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback into the development process on customer-reported product problems Document actions to effectively communicate information internally and to customers Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications Your Experience BS/MS engineering, equivalent technical degree or equivalent military experience, or relevant experience required Minimum 5+ years of relevant experience in network or security products Able to troubleshoot and be a problem solver with analytical proficiency in Linux Hands on scripting skills - Javascript OR Python OR Powershell Intermediate knowledge of REST API or similar Must have knowledge on Security Technologies - Firewalls, Endpoint prevention, SIEM, Vulnerability management tools Excellent customer service skills Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer in Cybersecurity SOAR platform experience a plus - writing new and expanding new playbooks using automation and scripting tools Nice to have Excitement for working with automation tools SOC experience Additional Information The Team XSOAR is a Security Orchestration, Automation and Response family of products that were formerly developed by Demisto (acquired in 2019). XSOAR is a comprehensive Security Operations Platform that combines full case management, intelligent automation, and collaborative investigation. During 2020 we added a new module to the platform - Threat Intelligence Management, as we continue to lead the market of SOAR with innovation. Our teams focus on innovating the most advanced SOAR platform, on adding more integrations to 3rd party products, covering more use cases and more automations as well as expanding the threat intelligence capabilities of XSOAR . If you are highly motivated, competitive, and do not shy away from tough challenges, come join our mission and become part of some of the best minds in the world to shape the future of security operations. The role offers a fast-paced and interesting mix of technical challenges in an extremely fast-growing environment. You will receive the training necessary to become an expert within the technical support team! Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $108000 - $175200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Primary Work Address: 4000 Jones Bridge Road, Chevy Chase, MD, 20815Current HHMI Employees, click here to apply via your Workday account. HHMI is focused on supporting and moving science forward in a variety of different ways ranging from conducting basic biomedical research, empowering educators, inspiring students, developing the next generation of scientists - even stretching into film and media production. Our Headquarters is in the greater Washington, DC metro area and is home to over 300 employees with expertise in investments, communications, digital production, biomedical sciences, and everything in between. The work housed here supports and augments the groundbreaking research conducted in HHMI labs across the nation. As HHMI scientists continue to push boundaries in laboratories and classrooms, you can be sure that your contributions while working here are making a difference. Summary: The Technology Support Specialist I's role is to support computer operation for scientific research, administrative and operational groups using a variety of hardware and operating systems (Macintosh and Windows). This includes receiving, prioritizing, documenting, and actively resolving various help requests. Problem resolution will involve the use of diagnostic and help ticketing tracking tools and require the individual to give in-person, hands-on, customer service-oriented help at the desktop level. What we deliver: A role uniquely positioned to impact the scientific landscape because of its ability to provide outstanding support that enables our people and advances our scientific mission. HHMI is constantly renewing its technology. In this position, you will be able to use the latest and greatest technologies. A team that cultivates a strong collaborative and learning environment. We strive for all team members to help each other and continue career-long learning by having opportunities in areas outside of their primary roles and exploring new technologies. A competitive compensation package that includes up to $10,000 in educational reimbursement annually and a significant professional development budget! What you'll do: Respond to incoming help requests from users via phone, e-mail, and ticket tracking system promptly and courteously. Document all information pertinent to help requests and their resolution. Accurately record and track hardware assets for inventory management purposes. Build rapport and proactively elicit problem details from users. Prioritize and schedule help requests. Raise requests (when required) to the appropriate technician or team. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions and actions taken to final resolution. Identify issues across multiple teams and collaborate to seek resolution. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. Identify and learn appropriate software and hardware used and supported by the organization. Provide remote support, including installing and upgrading software, implementing file backups, installing anti-virus software, and configuring systems and applications. Provide multi-function printer support, including management of the print server, drivers, and MFD supply inventory. Provide custom quotes to meet business and scientific needs, image and deploy laptops, desktops, and peripherals, including displays and printers. Perform preventative maintenance, including checking and optimizing of desktops, laptops, printers, and peripherals. Write technical documentation for Knowledge Base to be shared internally or published externally to the user community. Provide mobile device support, which entails configuring and managing the device through MDM. Test fixes to ensure the problem has been adequately resolved. Perform post-resolution follow-ups to help requests. What you bring Bachelor's degree or two years of related work experience, including experience with personal computer hardware and software configurations, installation, maintenance, and support in an enterprise environment. Related desktop support certifications are a plus. Knowledge of basic computer hardware, including Apple, Dell, and Lenovo. Experience with desktop operating systems, including Mac OS and Windows. Extensive application support experience with Office 365, Okta, Pulse Secure, Jira Service Desk, and Zoom. Knowledge and basic experience with networking, including troubleshooting and protocols. Knowledge and basic experience with TCP/IP, DNS, DHCP, and VPN configurations within an enterprise environment. Knowledge and basic experience with Active Directory Users, Computers and Groups. Good understanding of the organization's goals and objectives. Exceptional interpersonal skills, focusing on rapport building, listening, and questioning skills. Exceptional customer service orientation. Exceptional written and oral communication skills. Strong documentation skills. Ability to absorb and retain information quickly. Comfort and willingness to seek information when answers are unknown Ability to present ideas in user-friendly language. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks. Experience and desire to work in a team-oriented, collaborative environment. Physical Requirements: Remaining in a normal seated or standing position for extended periods of time; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about workspace. The position requires mobility, including the ability to move materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act.#LI-RK1 Compensation and Benefits Our employees are compensated from a total rewards perspective in many ways for their contributions to our mission, including competitive pay, exceptional health benefits, retirement plans, time off, and a range of recognition and wellness programs. Visit our Benefits at HHMI site to learn more. Compensation Range $22.98 (minimum) - $28.73 (midpoint) - $37.35 (maximum) Pay Type: Hourly HHMI's salary structure is developed based on relevant job market data. HHMI considers a candidate's education, previous experiences, knowledge, skills and abilities, as well as internal consistency when making job offers. Typically, a new hire for this position in this location is compensated between the minimum and the midpoint of the salary range. HHMI is an Equal Opportunity Employer RequiredPreferredJob Industries Other

At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. IT Engineer II Job Description: Provide support for complex or specialized application or infrastructure tasks, incidents, changes and requests Good communication skills (oral and written) Attention to detail Ability to multi-task Knowledge and use of ticketing systems Knowledge with: - Unix/Linux - Cloud services (Amazon) Proficiency in running incident calls with up to 25 people Managing incident data using tools like SharePoint, Confluence Experience in managing Helpline numbers. Experience troubleshooting and managing triage calls with cross-functional teams. Use of Office products including Excel, Word, Outlook) Performs and manages production support tasks and activities which requires IT expertise and knowledge of business processes, general application and infrastructure support. Manage and triage and resolve incidents utilizing knowledge articles as well as prior knowledge and experience with the systems Executing changes based on change information or knowledge base instructions Responding to IT service request according to written instructions but may also rely on their experience to resolve issues. Monitor and execute production processing per requests or runbooks. Perform eyes on glass monitoring of systems and applications and proactively look for alerts or potential issues. Responsible for communicating, coordinating and working with other groups and ensuring the availability of the production environment. Manage troubleshooting calls with cross functional teams Lead and manage triage efforts for incidents that have potential for business impact, including performing analysis of other activities in the environment that could be causing the issue, troubleshoot the systems using tools, dashboards and command line Eyes on glass monitoring of monitoring system, email and MS-Teams Chats. - Ownership and use of the MS-Teams conference lines for triage and follow up calls. Engage and escalate as necessary to ensure the proper resources are on the triage calls to expedite recovery and minimize impact to Client external customers and internal users. - Inform management throughout the triage process of progress, issues and business impacts Top 3 must have skills: Use of tools such as xMatters, Everbridge and direct phone calls as needed Use of Office products including Excel, Word, Outlook). On call 24X7 Primary support. Education/Experience: 1-3 years IT and Cloud support experience Bachelor's degree or equivalent training required Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.

@Orchard LLC has an opening for an experienced Senior Product Support Analyst in support of a Department of the Navy (DON) customer located at the Washington Navy Yard in Washington D.C. The role is to provide comprehensive Subject Matter Expert (SME) Product Support Analytics to several Program Offices including Life Cycle Support (LCS) and Management implementation efforts across the Product Support Management (PSM) element areas. As the Senior Product Support Analyst, you will: Provide streamlined acquisition and readiness milestone support by providing agenda-driven Product Support management support briefings materials, white papers, and summaries for executive level summaries such as Acquisition Boards, Gate Reviews, Congressional inquiries, and transition planning execution. Manage schedules, metric planning, implementation, and execution of documentation development processes in support of Integrated Logistics Assessments (ILA) and Logistics Readiness Reviews. Assist in the review and analysis of contract requirements across material outfitting program accounts and direct funded contracts, reducing program costs through strategic enhancements such as assistance in GFE/GFI Management, budgets, and LCS process improvements for stakeholders. Direct acquisition document streamlining to ensure program achievement of on-time and accurate logistics products and support outcome metrics to meet program operational requirements. Manage acquisition logistics planning documentation updates including the review and update of the Life Cycle Sustainment Plan (LCSP), Supply Support Plan, Contract Requirements, Obsolescence, Data and Configuration Management (CM), Manpower Estimates (MER), Navy Training Plans (NTSP) and new technology Front End Analysis (FEA) package development. Work action items, identify risks, and develop resolutions with engaged stakeholders and Ship's Force, both active duty and pre-commissioning crews. Requirements More than 10 years of related or applicable professional experience in life-cycle sustainment project and product management supporting the DoD, with a strong preference for prior DON experience. Bachelor's degree in a related field or equivalent years of experience Active DOD Security Clearance. High proficiency in MS Suite (Word, Excel, PowerPoint, MS Teams, OneNote, etc.) The ability to interface efficiently with team members and technical leads through verbal and written communications. Active-duty Navy experience preferred, in particular Aircraft Carrier experience. If you match the requirements for this opportunity and believe you have the experience and talent to succeed in the role, we need to hear from you! Established in 2010, @Orchard LLC, has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI. Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery. To learn more about our other exciting opportunities, visit our Jobs Page at ****** Orchard.com .

Inova Fair Oaks Hospital is looking for a dedicated *Diagnostic Imaging Technical Specialist-Mammography* to join the team. T*his role will be full-time day shift Monday-Friday.* Sign-on bonus and relocation assistance eligible. Inova's hospitals are consistently recognized by the Centers for Medicare and Medicaid Services (CMS), U.S. News & World Report Best Hospitals and Leapfrog Hospital Safety Grades for excellence in healthcare. We are proud to be named one of Forbes' 2022 Best Employers for Women, #11 of 5,000+ facilities on NurseJournal's national 2023 Best Places to Work as a Nurse list, and a Top Performer in the 2022 Healthcare Equality Index for LGBTQ+ Healthcare Equality. *Featured benefits:* • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. • Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities *Diagnostic Imaging Technical Specialist Job Responsibilities:* • Demonstrates a thorough understanding of Imaging principles, theory, anatomy, and pathology processes while utilizing the most appropriate techniques and/or positioning for optimal examinations, as demonstrated by exam results. • Communicates effectively with patients to obtain clinical history/informed consent from patients, or patients' charts, to assist the physician in optimizing the performance and interpretation of the examination, as evidenced by the exam results. • Demonstrates the effective use of radiation protection procedures with collimation devices and protective shielding, as evidenced by incidence reports. • Maintains an orderly, safe, and clean environment. Ensures rooms are stocked with appropriate supplies for procedures. • Performs and documents routine quality control testing of equipment. Performs/recognizes the need for routine maintenance of imagers/processors to maintain consistent quality images, as evidenced by the physician and exam results. *Diagnostic Imaging Technical Specialist Additional Requirements:* Certification - Basic Life Support Upon Start within 3 Months of hire; Upon start, ARRT registered as a Radiologic Technologist. Must obtain advanced certification in applicable modality within one year of training; Additional training in one or more modality will be completed within one year of hire into position. Must be able to perform in two or more modalities with at least even amount of time spent rotating in each annually based on the needs of the department. Licensure - Upon start, must be licensed as required by the state of employment if employed at an Inova Health System free standing Imaging Center not affiliated with one of the Inova hospitals Experience - One year of experience as Radiologic Technologist Education - Graduate of an accredited school/program of radiography. *About Us* We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law. Job Type: Full-time Pay: $36.32 - $52.21 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Referral program * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Day shift Supplemental Pay: * Signing bonus Experience: * Radiologic Technologist: 1 year (Required) License/Certification: * ARRT Certification (Required) Ability to Commute: * Fairfax, VA 22033 (Required) Ability to Relocate: * Fairfax, VA 22033: Relocate before starting work (Required) Work Location: In person

Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Inova Fairfax Medical Campus is looking for a dedicated Diagnostic Imaging Technical Specialist to join the team. This role will be Full-Time Monday - Friday. Sign-on bonus and relocation assistance eligible. _Inova is consistently ranked a national healthcare leader in safety, quality and patient experience._ _We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. _ *Featured Benefits:* * *Committed to Team Member Health: *offering medical, dental and vision coverage, and a robust team member wellness program. * *Retirement: *Inova matches the first 5% of eligible contributions - starting on your first day. * *Tuition and Student Loan Assistance: *offeringup to $5,250 per year in education assistance and up to $10,000 for student loans. * *Mental Health Support: *offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. * *Work/Life Balance: *offeringpaid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities*.* *Diagnostic Imaging Technical Specialist Job Responsibilities:* * Demonstrates a thorough understanding of Imaging principles, theory, anatomy, and pathology processes while utilizing the most appropriate techniques and/or positioning for optimal examinations, as demonstrated by exam results. * Communicates effectively with patients to obtain clinical history/informed consent from patients, or patients' charts, to assist the physician in optimizing the performance and interpretation of the examination, as evidenced by the exam results. * Demonstrates the effective use of radiation protection procedures with collimation devices and protective shielding, as evidenced by incidence reports. * Maintains an orderly, safe, and clean environment. Ensures rooms are stocked with appropriate supplies for procedures. * Performs and documents routine quality control testing of equipment. Performs/recognizes the need for routine maintenance of imagers/processors to maintain consistent quality images, as evidenced by the physician and exam results. *Diagnostic Imaging Technical Specialist Additional Requirements:* Certification - Basic Life Support Upon Start within 3 Months of hire; Upon start, ARRT registered as a Radiologic Technologist. Must obtain advanced certification in applicable modality within one year of training; Additional training in one or more modality will be completed within one year of hire into position. Must be able to perform in two or more modalities with at least even amount of time spent rotating in each annually based on the needs of the OU Licensure - Upon start, must be licensed as required by the state of employment if employed at an Inova Health System free standing Imaging Center not affiliated with one of the Inova hospitals Experience - One year of experience as Radiologic Technologist Education - Graduate of an accredited school/program of radiography. About Us We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 25,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. _Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law._iques. Job Types: Full-time, Part-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Relocation assistance * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Monday to Friday Experience: * Radiologic Technologist: 2 years (Required) Ability to Relocate: * Fairfax, VA 22038: Relocate before starting work (Required) Work Location: In person

Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military