Information Technology Technician Jobs in Arvada, CO

Technical Support Analyst This is an exciting opportunity for a sharp Technical Support Analyst to join a dynamic organization where you can make an impact. RESPONSIBILITIES: • Approximately 60% is in-person support, and 40% is phone support • Triage Level II and Level III Incident and Service Request tickets • Troubleshoot and resolve Incident tickets related to technical difficulties with hardware, software, and the network • Resolve Level l Incident and Service Request tickets This is a six-month contract-to-hire position. You will mainly support our locations in the Frederick and Greeley areas. However, you could help our other sites as needed. Sometimes, there is project work where you may have to travel to another state to assist with the project. You must be able to work flexible hours as needed, be on call, or work some weekends. Visionaire Partners offers a 401k with up to 4% match, medical, dental, vision, life insurance, short and long-term disability, critical illness, hospital indemnity, accident coverage, and Medical and Dependent Care Flexible Spending Accounts. REQUIRED SKILLS: • 3+ years of technical support experience • Windows support • MS Office support • Active Directory • Network support and troubleshooting • Able to image/configure an out-of-the-box PC • Software and hardware support • Strong deskside support experience • Ability to work flexible hours as needed and be on call or work some weekends • Must have a valid driver's license and a clean driving record • Must own a reliable vehicle • Must be able to transport IT equipment between offices • You must be able to use your cell phone for work calls and texts • Ability to pass a complete background check and drug test (excluding marijuana)

We are seeking a skilled and motivated Data Center Technician/Engineer 1 for a contract position in Greenwood Village, CO. This role is essential to supporting the maintenance, setup, and troubleshooting of equipment in our data center environment. As a key player, you will work closely with cross-functional teams to ensure the seamless operation of hardware and systems. The ideal candidate will have hands-on experience with data center equipment, a strong aptitude for problem-solving, and excellent communication skills. Responsibilities: Racking, moving, and removing equipment as necessary Replacing failed hardware and components in a timely manner Installing fiber, ethernet, coax, and twinax cables to ensure proper connectivity Monitoring and balancing power consumption of data center equipment Troubleshooting and resolving technical issues with equipment and systems Providing technical support to internal customers Upholding lab standards and adhering to service level agreements (SLAs) with internal stakeholders Tracking and documenting device installations, moves, and removals Using customer relationship management (CRM) software to track requests and incidents Performing additional duties as assigned by the team lead Requirements: Ability to lift up to 50 lbs. for equipment handling Experience with RF fiber, copper, and ethernet cabling Hands-on experience with power-driven tools and data center equipment Reliable transportation to commute to the data center location in Greenwood Village Exceptional written and verbal communication skills Ability to work collaboratively with cross-functional teams and handle multiple tasks in a fast-paced environment Strong attention to detail and organizational skills Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Full time - On-site Littleton, Colorado My client builds, and operates a diverse range of small satellite systems supporting space-based turnkey missions for several business applications, including earth observation, communications, in-orbit demonstrations, risk reduction opportunities, in addition to various science and exploration applications. Position Summary The Spacecraft Integration Technician is responsible for the assembly, integration, and test of complex satellite subsystems and payloads. This role requires meticulous attention to detail, strong manual dexterity, and the ability to work effectively within a fast-paced team environment. Key Responsibilities: Perform hands-on assembly, integration, and test of satellite subsystems, including: Electronics modules Mechanical structures Propulsion systems Antennas Payloads Collaborate with the Test Engineering Team for functional and performance tests on integrated subsystems. Troubleshoot and resolve integration issues. Maintain detailed records of all assembly, integration, and test activities. Adhere to strict quality control procedures and cleanroom protocols. Collaborate with engineers to ensure all integration activities are performed in accordance with design specifications and project timelines. Assist in the development and improvement of integration and test procedures. Contribute to a safe and efficient work environment within the cleanroom. Minimum Qualifications High School Diploma or equivalent required Proven experience in electronics assembly, integration, or test in a highly technical and detail-oriented field. Experience with soldering, wire harnessing, routing, and other electronic assembly techniques. Experience with Torquing Procedures and Tools. Experience with Spacecraft Lifting and Handling Procedures. Strong understanding of basic electronics principles. Ability to read and interpret schematics and engineering drawings. Excellent manual dexterity and fine motor skills. Strong attention to detail and accuracy. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Preferred Qualifications Bachelor's Degree in Mechanical, Electrical, or Aerospace Engineering or a related field preferred. Experience working on developmental satellite systems is a strong advantage. Experience working in a cleanroom environment. Experience with space-qualified components. Experience with soldering techniques for surface mount devices (SMDs). This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, or protected person status under 22 CFR §120.15 and 8 U.S.C. § 1324b(a)(3) is required

Job Title: Data Center M&E Technician - Floater Duration: 9 Months + Pay Range - $36- $37/hr Hours: M-F 8am - 5pm, must have flexibility to cover all other shifts on an as needed basis This role utilizes advanced skills to perform preventative maintenance and corrective repairs in a Data Center operation. Oversight of electrical and mechanical systems, including but not limited to: Universal Power Supply (UPS) systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (Client) systems, and CMMS Work Dispatching. Essential Duties And Responsibilities Perform daily site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including servicing and maintenance. Under close supervision, complete assigned work according to established processes and procedures in accordance with Environment, Health and Safety Policy - ensuring all safety processes and PPE requirements are followed. Also, ensure all regulatory requirements and quality standards are met. Oversee third-party vendors, ensuring compliance with developed processes, procedures, and all applicable laws/regulations. Accompany vendors on site visits on an as needed basis and ensure site standards are met. Help create and develop work processes, Job Hazard Analysis reports, and SOPs for critical work with risk assessment. Ensure that CERM documents and logbooks are updated. Complete all required training in order to ensure successful completion of all job-related responsibilities Supervisory Responsibilities No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education And Experience High School Diploma/GED required, with 2-4 years of experience in mechanical or electrical engineering, preferred. Knowledge of emergency response/standby/call-out activities and protocols. Strong background in either HVAC or Electrical preferred. Communication Skills Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. Reasoning Ability Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. Other Skills And/Or Abilities Experience in a financial setting working with billing and payables; prior experience using a financial system; and the ability to use Microsoft Excel. Ability to comprehend and interpret instructions, short correspondence, and memos. Also, the ability to ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors. Ability to effectively present information to an internal department and/or large groups of employees. Scope Of Responsibility Decisions made with a general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause a short-term impact on co-workers and supervisor Notes: Resource's typical working day: All initial training will be done M-F 8-5pm for the first weeks, candidates must be available Rounds and reads inspections Preventative Maintenance Escorting 3rd party vendors Work Order management Years of Experience needed: 4-5 years Level of Education: Completed Trade School Program Systems/Software proficiencies: Computer Skills Microsoft Office Suite Basic Application knowledge Certifications/Licenses: Certified Electrician or HVAC technician preferred Top Must have Skills: Strong mechanical skills Ability to read schematics Ability to read and understand blueprints Strong Electrical Skills Good communication Skills Willingness to learn Top Nice to have Skills: Ability to share knowledge with fellow techs Multi-skilled in Electrical/HVAC Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-19570 #gttutility #gttnonit

The Executive IT Support Specialist role ensures the streamlined operation of the company's IT Support services across the organization with a focus on executive support in the corporate headquarters and for the Denver office management. This is a high-visibility support position for top executives requiring in-office presence a minimum of 4-5 days a week when the executives are present. This individual will identify, recommend, implement, and support technology solutions to identify and manage customer service trends, procedures and controls for problem prevention, customer support knowledgebase, problem tracking and self-service tools and to monitor and enhance productivity. Responsible for Tier I, II and III hardware and software support. Provides technical advice, guidance, and informal training to internal customers. Troubleshoots and restores technical services and equipment by analyzing and diagnosing symptoms to identify and implement root-cause problem resolution. Responsible for the setup, testing, installation, and administration of laptop computers, handheld devices, printers, software, and peripherals. Additionally, this role includes office management responsibilities for the Denver office, including, but not limited to, ordering and stocking supplies, managing deliveries/shipments, coordinating on-site meetings and catering services. Our Executive IT Support Specialist works as both an individual and, in a team setting, openly shares information, and is able to quickly establish and sustain professional relationships, trust, and credibility. POSITION RESPONSIBILITIES Responsibilities include but are not limited to: * Serve as a primary point of contact for all IT support issues, requests, and questions throughout organization * Provide technology and office management support for executives, including c-level, at work and remote locations * Manage day-to-day office administration, including inventory management, ordering and stock supplies (paper, snacks, drinks, etc…), on-site meeting coordination including catering, and delivery management * Prepare and complete action plans, implementing productivity, quality and customer-service standards * Complete audits, identify customer service trends, determine system improvements and implement changes * Maintain and improve customer service quality and responsiveness by studying, evaluating and re-designing processes, establishing service metrics, monitoring and analyzing results, implementing changes * Ensure consistently high levels of customer satisfaction at all levels within the company * Establish and build relationships, trust, and credibility at all levels of the organization * Configure, test, and install end-user technologies (e.g. laptop computers, desk phones, mobile devices (phonestablets), desktop software, and printers) * Provision and administer network security and services (e.g. Active Directory accounts, passwords, file shares, and voicemail) * Ensure all security policies and Sarbanes-Oxley control procedures are adhered to * ParticipateImplement technology projects * Interact with outside service providers, outsourcers, and auditors POSITION REQUIREMENTS * Bachelor's degree in Computer Science, Engineering, Technology Management, or related discipline strongly preferred, equivalent experience is acceptable * 5+ years of analytical, problem solving, end-user support within an Information Technology organization * 3+ years of experience supporting and communicating with Executive members of a corporate organization preferred * A genuine passion to deliver a high-level of customer service and quality is required * Excellent oral and written communication skills * Extensive knowledge of end-user computing technologies including laptop computers, Microsoft Windows 10/11, Microsoft 365, Microsoft Windows Server / EntraID, iOS handhelds, Zoom, Microsoft Teams (including Teams phone), Poly (formerly Polycom) Video Conferencing systems * Base Salary (based upon, and subject to, candidate experience): $80,000 - $90,000, plus generous cash incentives

Services Desk Technicians utilize several skills to provide all-star leadership to Applied Tech's internal teams and customer support to our clients. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many diverse types of users. Candidates should possess the ability to think fast on their feet, be willing to help others, and take internal coaching and client frustrations in stride. You lead with effective communication and a client-first mindset. Candidate to reside within 30 miles of an Applied Tech office. Office locations include Madison, WI, Brookfield, WI, Wausau, WI, and Lafayette, CO. Primary Responsibilities Answer incoming phone calls from customers requesting technical support. Logging client issues correctly in our ticket management system. Technical issues involving Microsoft's full suite of business applications and operating systems. Hardware and software support, maintenance and updates for desktops, printers, and mobile devices. Substantial customer service focused with proven results for client satisfaction. Demonstrate complete ownership and accountability of incoming tickets. Address time sensitive issues promptly. Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Ability to work with vendors to get customer environment stable Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Will be required to participate in the on-call rotation Employee may be required to work out of the office per business needs at any given time Education and Qualifications Resides within 30 miles of an Applied Tech office. Excellent communication and customer service experience. Active driver's license and proof of auto insurance. Preferable knowledge of Windows and/or Apple operating systems. Preferable knowledge of Microsoft Exchange (On-Premise and Online). Preferable knowledge of Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc. Compensation $40,000-$50,000 Depending on experience Soft Skills Supervision/Autonomy Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility. Planning/Organization Able to organize incoming requests for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help. Process Management Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks and workload. Able to help develop and define processes and process improvement for Applied Tech. Communication Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups. People Skills/Conflict Management Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts. Physical Requirements Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day Ability to sit for an extended period Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email Employee may be required to work out of the office per business needs at any given time NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.

Job Description: Remote IT Technician Compensation: Competitive Hourly Pay (Based on Experience) Job Type: Full-Time/Part-Time Nebulon Dynamics Limited is a leader in civil engineering and technology solutions, pushing the boundaries of innovation to create transformative solutions for diverse industries. Technology is the backbone of our operations, and we are dedicated to maintaining robust, efficient, and secure systems that support our mission to deliver excellence. We are seeking a skilled and enthusiastic Remote IT Technician to join our tech-savvy team. If you are passionate about troubleshooting, problem-solving, and delivering exceptional support, this is the role for you! Position Overview As a Remote IT Technician at Nebulon Dynamics Limited, you will play a critical role in maintaining the performance and security of our IT infrastructure. You will be the first point of contact for technical issues, providing timely support and implementing effective solutions to ensure the smooth operation of our systems. This position offers a unique opportunity to work remotely while contributing to high-impact projects and collaborating with a forward-thinking team of professionals. Key Responsibilities Technical Support Provide remote technical support to employees, diagnosing and resolving hardware, software, and network issues. Assist with system installations, upgrades, and configurations. Troubleshoot connectivity issues, including VPN and remote desktop problems. Guide users through basic troubleshooting steps, ensuring minimal disruption to workflow. System Maintenance Monitor and maintain computer systems, ensuring optimal performance. Perform routine updates, patch management, and security protocol enforcement. Assist in maintaining cloud-based systems and ensuring seamless integrations across platforms. Conduct regular system backups and data recovery tests. Incident Management Log and track technical issues using ticketing systems like Jira or ServiceNow. Prioritize and escalate critical issues to appropriate teams when necessary. Document solutions and create knowledge base articles for recurring issues. Cybersecurity Ensure adherence to IT security policies and best practices. Identify potential vulnerabilities and assist in implementing preventive measures. Educate staff on security protocols, such as phishing awareness and password best practices. Collaboration and Communication Work closely with the IT team to ensure seamless project execution and resolution of complex issues. Collaborate with vendors and third-party support teams for hardware and software issues. Provide end-user training on IT tools and systems to enhance productivity. Qualifications and Requirements Technical Skills Proficiency in Windows and mac OS operating systems. Experience with troubleshooting networking systems (e.g., TCP/IP, DNS, DHCP). Familiarity with Microsoft 365, Google Workspace, and cloud-based storage systems. Knowledge of remote support tools such as TeamViewer, AnyDesk, or LogMeIn. Understanding of virtualization technologies like VMware or Hyper-V. Basic knowledge of Active Directory and Group Policies. Experience Minimum 2 years of professional experience in an IT support or technician role. Experience working remotely and supporting distributed teams is a plus. Education An associate or bachelors degree in Information Technology, Computer Science, or a related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a strong plus. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent verbal and written communication skills. Ability to multitask and prioritize tasks in a fast-paced environment. Patience and empathy when working with non-technical team members. Technical Requirements Reliable high-speed internet connection. A professional home office setup, including updated computer equipment and peripherals. Familiarity with remote communication tools such as Slack, Zoom, or Microsoft Teams. Why Join Nebulon Dynamics Limited? Work from Anywhere Enjoy the flexibility of working from the comfort of your home while supporting a dynamic, distributed team. Competitive Compensation Earn a highly competitive hourly rate based on your experience and skillset. Professional Development Access ongoing training opportunities to enhance your technical expertise and career growth. Cutting-Edge Technology Work with the latest tools and systems in a forward-thinking tech environment. Inclusive Company Culture Be part of a team that values diversity, collaboration, and innovation. Employee Perks Flexible work hours to suit your lifestyle. Opportunities for career advancement and internal promotions. Collaborative and supportive team environment. How to Apply If you're a tech-savvy professional ready to deliver top-notch IT support in a remote setting, we want to hear from you! Join Nebulon Dynamics Limited and play a key role in maintaining the technology that drives innovation and excellence. Apply today and help us shape the future of engineering and technology!

IT Technician Our company is growing and we are looking for local individuals around Colorado. This position will work as a problem solver within our unique and proprietary system. We are a software company that is continuing to grow. We like individuals that have energy and are eager to learn. General platform: Open Source (Java) with (.Net) Linux Servers Service organization Numerous clients Stable Platform This is a contract to hire role. If you are a techie and want a shot with a growing software company please contact: Lane Peercy

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Provide day-to-day system-level support of multi-user applications, including installation, design, configuration, deployment, maintenance, and support. Responsibilities: * Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. * Effectively handle all service calls. * Accurately assess user issues, and research, diagnose, and resolve problems. * Promptly refer higher-level issues to other members of MIS team for resolution. * Follow up with users to ensure adequate problem resolution. * Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning. * Perform system security audits to meet compliance requirements. * Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. * Comply with all policies and procedures established by Bally's KC and department management. * Other duties as assigned or any reasonable request from any member of management. Qualifications: * An associate's degree in a related field plus at least 2 years of experience, or the equivalent combination of education and experience, is required. * Strong knowledge of PC's, servers, networks, software, hardware, and telecommunications equipment is required. * Experience with Windows 10, Office 365, Active directory, VMware, Cisco, Server 2012-2019, SQL preferred. * Must obtain Colorado Gaming Commission Support License * Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime. * Read, write, and understand complex instructions and operating manuals. * Communicate appropriately with all casino guests, casino departments, and fellow team members. * Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Target Salary: $22.00

Department IT Employment Type Internship Location Denver, CO Workplace type Hybrid Compensation $20.00 - $21.00 / hour Reporting To Matthew Mitchell Key Responsibilities Skills, Knowledge and Expertise About Trinidad Benham We are a 100% employee-owned company offering an Employee Stock Ownership Plan (ESOP). Trinidad Benham cares about you beyond a paycheck and a benefits package. We are culture of teamwork, creativity, pride, and ownership. Everyone at Trinidad Benham strives cohesively to offer exceptional products and service because we know our efforts result in a healthy bottom line and a thriving ESOP. We are planting the seeds for a more sustainable tomorrow. Become an owner today! Trinidad Benham Corporation is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Our interns experience a wide range of opportunities during our 10-week summer internship program. We are looking for candidates who have an interest in the financial services industry and bring with them enthusiasm and passion for working in a fast-paced, growth-centric environment. Each intern will be paired with a manager, mentor, and executive sponsor for the summer and will present on a summer project at the end of the program. Interns are given opportunities to interact with senior leadership, learn about our various business areas, and network with peers and staff. During the internship, you will develop essential business acumen and engage with many aspects of our business. Our internship program includes professional and personal development training workshops. Interested candidates should be currently enrolled in a college or university and seeking a bachelor's or master's degree with a minimum GPA of 3.0. Interns should be planning on attending the fall semester/quarter following the internship. The internship program begins on Tuesday, May 27th and concludes on Friday, August 1st. This is an on-site and in-person internship based in our Greenwood Village, CO office. This is a 40-hour-per-week role and is a paid position. Hourly wages are between $20.00 and $22.00 based on the level of schooling completed. What you will do Our IT Strategy and Planning Analyst Intern will create and operationalize a value delivery metric process to showcase the accomplishments and value delivered by various areas of the Technology organization. You will assist with the tools and templates creation, tracking and workflow processes, and gathering of results for reporting, presenting to IT Leadership monthly. As an intern at Empower, you will have exposure to learning how your coursework supports business areas and drives business results. Interns work on real projects that make an impact on their teams. During your internship, you will grow in your understanding of the financial industry and gain exposure to how our business works. What you will bring Currently enrolled in a college or university Minimum 3.0 GPA required Available for a 10-week internship from May 27th to August 1st Desire to experience an in-person office environment as part of your internship and ability to work in Greenwood Village, CO Interest in learning what it takes to be successful in business, particularly financial services Strong Microsoft Office (Excel, Word, and PowerPoint) skills Demonstrate process or project planning experience Strong verbal and written communication skills Demonstrate critical thinking skills Strong partnership skills with an ability to work collaboratively within a team and develop solid working partnerships with colleagues Self-directed and comfortable working independently on an internship project Proactively ask questions and seek help in order to successfully achieve goals and objectives while in an autonomous environment Approach work with a sense of curiosity Work with a customer service mindset and comfortable providing input to achieve goals Ability to see the intern project to conclusion What will set you apart Have completed the equivalent of 2 years of credits toward your bachelor's degree within the past 2 years Preferred majors include Finance, Economics, Mathematics or other relevant field Experience with SharePoint, Power BI, and MS Forms in coursework or projects preferred Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. Thank you for your understanding. Due to the high volume of submissions, we cannot contact each person who submits a resume for consideration. Identifying the right people for the right roles can take time, so we thank you in advance for your patience. Base Salary Range $42,800.00 - $58,850.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 03-31-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency.

TRUEWERK, based in Denver, Colorado, is reimagining life and work in the trades by engineering the world's most technically-advanced, high-performance workwear. Today's trade professionals rely on workwear that keeps them safe, comfortable, and capable of working at their best. By innovating technical fabrics that provide unmatched performance in hot weather or layer together in cold and inclement weather, TRUEWERK is proud to support the men and women across the trades who build tomorrow. TRUEWERK services customers in the US and Canada on ***************** Amazon, and through our wholesale, retail, and Enterprise Sales Program partners. With a current team of almost 50 hardworking employees, TRUEWERK is on a growth trajectory and is passionate about developing our people and culture to contribute to our mission. Job Description We are seeking a detail-oriented and motivated IT Specialist in Denver, Colorado to join our Team. The ideal candidate will assist employees with basic IT needs, help and manage our NetSuite ERP platform, support system users, and conduct User Acceptance Testing (UAT) to ensure software functionality and performance. This role provides a great opportunity to gain hands-on experience in business systems, e-commerce, and IT processes. You will be expected to: Provide basic IT support for the organization including workstation setup, software installation, and routine maintenance Assist in system administration, troubleshoot issues, and support customization efforts in NetSuite ERP Develop test cases, execute testing, and document results to ensure system changes meet business needs Assist in generating reports and analyzing data from NetSuite, Shopify, and Data Warehouse Work closely with business units to understand workflows and suggest system improvements Maintain accurate documentation of system processes, configurations, and testing results Support Technology Manager on ad-hoc projects and interface with business unit subject matter experts Qualifications 1 - 3 years of experience in an IT support function or similar role Experience with Agile/Scrum software development methodologies Basic understanding of NetSuite ERP and/or Shopify is preferred Strong analytical and problem-solving skills Previous experience in apparel/retail industry is a plus Knowledge of SQL, JavaScript, or NetSuite SuiteScript is a plus Degree in computer science, information technology, or related field is a plus Additional Information TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to: Employer-paid medical coverage Employer-paid dental coverage Optional vision coverage Employer-paid Life and AD&D insurance Employer-paid Short-Term & Long-Term Disability coverage Affordable coverage for dependents and domestic partners Additional out-of-pocket insurance options HSA account with employer contribution 401K with company match Monthly technology stipend Annual performance bonus Unlimited PTO policy 11 company holidays Hybrid working schedule Employee Assistance Program for mental health support Free workwear for you and discounts for friends and family! Salary Range: $55,000 - 65,000 base + bonus Applications for this role are expected to be accepted through April 4, 2025. TRUEWERK is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at TRUEWERK are based on business needs, job requirements, and individual qualifications, without regard to race, color, age, religion, family or parental status, pregnancy, sex, gender identity, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state, and local laws.

Hours: Full-time Mission The Systems Administrator will be a key contributor to the maintenance, expansion, and security of FOCUS's technology infrastructure. Reporting to the Director of IT, this position is responsible for ensuring the stability and reliability of on-premise systems, cloud-based services, and a variety of enterprise applications. The Systems Administrator will collaborate with IT team members, end users, and various departmental stakeholders to implement best practices, monitor performance, and remediate issues. This is a full-time, on-site position in Golden, Colorado. Position Responsibilities 1. On-Premise Infrastructure Management Server Administration: Install, configure, and maintain Windows Server (2016/2019/2022) and Linux distributions (Ubuntu, CentOS, Red Hat). Virtualization: Manage VMware vSphere/ESXi environments, performing tasks such as provisioning virtual machines, optimizing resource allocation, and handling hypervisor updates/patches. Storage & Backup: Configure and administer SAN/NAS solutions (e.g., Dell EMC, NetApp). Oversee backup and recovery processes using tools like Veeam or Commvault. Networking & Security: Support network devices (Cisco, Juniper, Meraki) and firewalls (Cisco ASA, Fortinet, Palo Alto, SonicWall). Monitor and troubleshoot VPN, load balancers, IDS/IPS, and network monitoring solutions (SolarWinds, Nagios). Directory Services & Identity Management: Manage on-premises Active Directory and Group Policy settings to maintain a secure and efficient environment. Additionally manage cloud hosted Azure Active Directory / Entra. 2. Cloud & Hosted Services Public Cloud Platforms: Assist in deploying, configuring, and monitoring Azure and AWS resources. Microsoft 365 Administration: Support Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Azure AD (Entra). Manage user accounts, licensing, and security policies (conditional access, MFA, SSO). Cloud Infrastructure & DevOps: Participate in Infrastructure as Code (IaC) initiatives (e.g., Serverless, AWS CloudFormation). Assist in automating deployments using CI/CD pipelines (Azure DevOps, Bitbucket Pipelines, GitLab CI/CD, GitHub Actions) and container orchestration (Docker, Kubernetes). Cloud Security & Compliance: Implement cloud security posture management tools (e.g., Prisma, AWS Security Hub) and best practices in IAM, Zero Trust Architecture, and compliance requirements. 3. Security & Compliance Endpoint Detection & Response: Deploy and manage EDR solutions (e.g., CrowdStrike, Microsoft Defender, Sophos). SIEM & Vulnerability Management: Maintain or assist with SIEM tools (Splunk, Azure Sentinel) and vulnerability scanners (Tenable Nessus, Qualys, Rapid7). Disaster Recovery & Business Continuity: Collaborate on DR planning, testing, and implementation using tools such as Zerto or VMware SRM. Compliance: Support organizational adherence to GDPR/CCPA, NIST, ISO 27001, CIS, and other applicable frameworks. 4. Database & Data Management Database Platforms: Provide basic administration and troubleshooting for Microsoft SQL Server and PostgreSQL instances. Data Warehousing & Reporting: Collaborate with senior team members on SSIS/Azure Data Factory pipelines, Power BI/Tableau, and ETL/ELT processes as needed. CRM/ERP Systems: Assist in the maintenance and integration of systems like Salesforce, Microsoft Dynamics 365, NetSuite, or other enterprise platforms. 5. Scripting & Automation Scripting Languages: Utilize PowerShell, Python, or Bash to automate repetitive tasks and improve efficiency. DevOps & Infrastructure as Code: Contribute to version-controlled configuration files (YAML/JSON) and use Git-based platforms (GitHub, GitLab) for collaboration and deployments. 6. Collaboration & Support User Support & Incident Response: Respond to escalated support tickets via a ticketing system (e.g., ServiceNow, Zendesk, Freshservice). Troubleshoot issues to ensure timely resolution. Project Collaboration: Work with cross-functional teams and IT leadership on projects involving new system implementations, upgrades, or migrations. Documentation & Knowledge Sharing: Maintain up-to-date technical documentation in Confluence, SharePoint Wiki, OneNote, or other platforms. Share knowledge with junior team members and end users. Qualifications Education & Experience: Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (equivalent work experience accepted). 3-7 years of hands-on experience in systems administration. Technical Proficiencies: Familiarity with Windows Server (2016/2019/2022), Linux OS (Ubuntu, CentOS, Red Hat), Active Directory, and Group Policy. Experience administering virtualization platforms (VMware vSphere/ESXi). Basic networking skills (switches, routers, firewalls, VPN). Exposure to cloud platforms (Azure, AWS), Microsoft 365 administration, backup tools (Veeam, Commvault), and EDR solutions (CrowdStrike, Microsoft Defender, Sophos). Scripting skills in PowerShell, Python, or Bash. Preferred Experience: Working knowledge of Infrastructure as Code (Terraform, AWS CloudFormation) and CI/CD pipelines (Azure DevOps, GitLab CI/CD, etc.). Familiarity with SIEM tools (Splunk, Azure Sentinel), vulnerability management (Tenable Nessus, Qualys, Rapid7), and Zero Trust security principles. Exposure to databases (SQL Server, PostgreSQL) and data pipelines (SSIS, Azure Data Factory). Any relevant certifications (e.g., Microsoft MCSE, VMware VCP, AWS Solutions Architect, Azure Administrator) are a plus. Soft Skills & Attributes: Strong analytical and problem-solving skills. Excellent communication, documentation, and teamwork capabilities. Ability to multitask and adapt to shifting priorities. Eagerness to learn new technologies and expand skill sets. Mission & Values Alignment: Commitment to uphold and support FOCUS's Catholic mission and values. Ability to work collaboratively in a faith-based environment, respecting the Catholic identity of the organization. Compensation & Benefits For this role, we anticipate paying $70,000 - $100,000/year. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties. As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive: Medical, Vision and Dental insurance Ability to contribute to a Health Savings Account Employer-provided life insurance Long-term disability insurance Option to purchase additional life insurance for yourself, your spouse and your child(ren) 403(b) retirement plan with a discretionary employer-match for eligible staff Option to purchase LifeLock Identity Protection Integrity-based Paid Time Off Paid parental leave We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year. Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion.

Job Title: IT Security Admin - Patch Management Job Type: W2-Contract Duration: 2 months The System Administrator will be responsible for security vulnerability patching, application updates, and deployments while ensuring the stability and security of IT systems. This role requires technical expertise in system administration, patch management, and compliance with security protocols. Key Responsibilities: Security Vulnerabilities Patching and Application Updates & Deployments (80%) Provide technical support for security vulnerabilities, patching, and application deployments. Utilize client's incident/change order system for managing tickets and requests. Support, monitor, and maintain the Tanium application and related systems. Troubleshoot and resolve issues for Windows Server and Linux-based systems. Deploy and maintain physical and virtual servers in accordance with security and operational policies. Collaborate with Network, Application, Database, and Server teams for issue resolution. Provide after-hours support for patching and urgent security incidents. IT and Customer Service Management (10%) Follow established client's Change Management (RFC) processes. Track and maintain IT assets, ensuring compliance with security policies. Share and document new procedures and best practices with IT teams. Provide recommendations for software, hardware, and security upgrades. Organizational and Project Commitment (5%) Participate in team meetings and project implementations. Complete client-provided training and professional development courses. Research and resolve compatibility issues with legacy software. Other Duties as Assigned (5%) Assist in decommissioning servers and addressing technical debt as needed. Minimum Qualifications: Bachelor's degree or diploma in Information Systems, Information Technology, or related field. Microsoft MCSE certification preferred. 3-5 years of experience as an IT professional, including: At least 3 years as a systems administrator in Windows or Linux environments. Experience with IT controls, cybersecurity frameworks (NIST, CIS), HIPAA, PCI, or security compliance. Preferred Qualifications: Experience in large enterprise environments (100+ servers). Proficiency in Linux operating systems. Experience managing both on-premise and cloud environments (AWS preferred, Azure, or GCP). Scripting experience in PowerShell, Bash, or Python. Familiarity with system monitoring tools (syslog, Puppet, Splunk). Knowledge of system hardening, security policies, and group policy management. Experience with security tools such as CrowdStrike, Tenable, or Tanium. Certifications (Preferred): ITIL, CompTIA Security+, GIAC, CISSP, CISA, or CISM.

It's a great time to join the City of Boulder! Application Deadline: April 7, 2025 Compensation Details: Full Pay Range52,873.60 - 76,689.60Generally, the hiring range is from the minimum up to 80% of the range.This is a full-time salaried position. Scheduled Weekly Hours: 40 Benefit Eligibility Group: Non Union (30+ Hours) Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job. Summary: Under direct supervision, the Technical Support Administrator I performs a variety of hardware, software, and computer systems administration/tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of computing hardware, operating systems, software applications, peripherals, and communicating devices for the entire organization. IT TECHINCAL SUPPORT ADMINISTRATOR I The Technical Support Administrator I advises management on developing standards and IT processes for workstation configuration in a client/server and web services environment. The role evaluates and performs analysis of complex applications relating to workstation operating systems, software applications, interaction with the network, and automated tools. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully with a strong customer service ethic. Exercises judgment and decision making in the diagnosis and resolution of computer and hardware problems. : TECHNICAL SUPPORT ADMINISTRATOR I ESSENTIAL DUTIES AND RESPONSIBILITIES Systems Administration Assists to establish computer workstation standards including firmware, operating systems, and software versions, while coordinating these standards with other IT Infrastructure Services System Administrators, Network Planners and the Device Support Supervisor. Participates in the review and evaluation of equipment and software alternatives for departments/users and recommends solutions. Assists with hardware/software purchases and coordinates installation and upgrades. Deploys client side of software for client/server desktop application systems across the citywide network using automated deployment technologies. Implements department workstation standards, maintenance procedures and operational procedures. Documents profiles and department procedures. Performs workstation maintenance in accordance with citywide standards and methods including installation, configuration, maintenance and troubleshooting using software packets and imaging tools. Maintains fixed asset inventory information for personal computer equipment and software licensing using systems management tools (e.g. SCCM and Intune). Maintain standard image for city and public computers (e.g. SCCM and Deep Freeze) Maintain end user computer Group policy Projects and Documentation Resource and manage end user computer projects (e.g. Software rollouts and computer refreshes) Create and maintain how to knowledge articles Create and maintain technical knowledge articles for IT Team Create and maintain process documentation Technical Support Troubleshoots/analyzes/solves Windows-based computer workstation problems using a variety of systems management tools and techniques. Daily interaction with customers (City of Boulder employees) in solving workstation problems and answering questions. Provides extensive support of mobile devices such as Tablet PC's (Microsoft Surface, iPad), SmartPhones (iPhone/Windows/Android) and remote/mobile Laptops. Implements standards in their configuration, setup, security and on-going support. First level support on O365 products and services (OneDrive, Exchange Online, MS Teams, ETC) Ability to multitask and establish/follow-through on the prioritization of user requests with limited direction. Consults and interacts with customers and maintains a high level of customer service. Performs daily monitoring of service tickets and ensures work is being completed in a timely manner while maintaining high levels of communications with the customer until the work is completed to the customers' satisfaction. Performs workstation maintenance in accordance with citywide standards and methods including installation, configuration, maintenance and troubleshooting using software packets and imaging tools. Performs related duties as required by management to meet the needs of the City. Maintains and develops professional skills through ongoing training and career development. This is accomplished by self-study, classroom training, and industry seminars and workshops. Performs related duties as required to meet the needs of the city. Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property. Know and comply with all city and department policies; participate in professional trainings and development; and adhere to attendance and workplace attire policies. MINIMUM QUALIFICATIONS Ability to use a personal vehicle (mileage reimbursed) Ability to build and maintain hardware and software across the city's enterprise technology environment. Ability to be on call and respond timely to on site needs and issues. Knowledge of administration and support of Microsoft 365 Knowledge of managing and implementing Azure based SaaS environment Knowledge of being an administrator and supporting VMware Knowledge and good understanding of networking Knowledge of scripting Knowledge of windows Server 2012 to current Technologies and Active Directory Knowledge and experience with Cisco IOS (switches, ASA firewalls, QoS policies, Access lists and traffic prioritization) Knowledge and understanding of VLANs Knowledge of routers and firewalls in an enterprise of various WAN scenarios such as a MPLS, point-to-point and secure VPN over the internet Knowledge of LAN / WAN, VOIP, TCP/IP, VPN Knowledge of networks security, VPN, firewalls, load balancers, DNS and other infrastructure components. Knowledge of network design/architecture experience Knowledge of network monitoring tools such as SolarWinds Knowledge of project management Valid driver's license and ability to maintain an acceptable motor vehicle record. Have and maintain acceptable background information, including criminal conviction history PREFERRED QUALIFICATIONS Experience with Windows operating systems Experience with iOS operating systems Experience with service desk software applications Experience with computer workstation software applications Experience with Microsoft Office 365 solutions Experience with tools and software used in workstation problem solving REQUIRED EDUCATION AND EXPERIENCE Associate degree in information technology, computer science, information systems, business, or a related field Two (2) years' experience in an information technology environment SUPERVISION Supervision Received: Technical Support Supervisor Supervision Exercised: None WORKING CONDITIONS AND REQUIREMENTS Physical and mental effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting as well as the ability to walk on uneven surfaces and sometimes difficult terrain. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Work environment: Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions. Upper body strength to lift and carry supplies and equipment. Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises. Machines and equipment used: Frequently uses standard office equipment including personal computers and telephones. Additional Job Description: Last updated: March 20, 2025 The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statute. For individuals with disabilities who would like to request an accommodation, please send a request to **********************************.

The IT Administrator focuses on improving the internal IT experience for Axcient's dynamic, local and remote staff. The IT Administrator is responsible for installing and configuring software, hardware and networks, monitoring system performance and troubleshooting issues and ensuring security and efficiency of IT infrastructure. Key Responsibilities: * Deploy, monitor, maintain, upgrade and support all IT systems, including IP telephony, PCs, PC operating systems, hardware, software, peripherals, mobile devices, and Office Automation equipment. * Manage and troubleshoot the office network, including firewalls, local routers, switches, wireless access points, network drops, and supporting internet services. * Administration of Internal IT systems and cloud applications, such as: Office 365, Active Directory, Slack, RingCentral, LastPass and others. * Monitor and administer physical access to building and office spaces. * Make recommendations for the improvement and growth of the IT infrastructure and IT systems. * Provision of end-user services, including internal help desk and internal technical support services. * Manage world-class delivery of Internal IT services to in-office and remote team members, including international team members. * Keep current with the latest technologies. * Participate or lead Internal IT projects and the Internal IT project portfolio. * Own asset management for IT hardware, software and equipment. Experience, Skills, and Competencies: * Team-focused, collaborative attitude * Self-starting, tenacious work ethic * Comfortable supporting office-based and remote employees located throughout the United States and globally. * Resolves problems intuitively but knows when to ask for help. * Ability to communicate with technical and non-technical team members, supporting their specific needs and job requirements. * Be both energetic and have a service focused attitude. Someone who enjoys rolling up their sleeves and "owning it". * Ability to work in a dynamic, fast-paced, and rapidly growing company * Bachelor's degree or 2+ years of progressive, related work experience. * Experience with IP Telephony and remotely distributed phone systems - RingCentral a plus. * Experience with office networking - Meraki and Ubiquiti/Unifi a plus. * Familiarity with Windows, MacOS and Linux * Moderate networking experience - administering DHCP, VLAN's, Radius, etc. * Confident Installing and troubleshooting software

Overview Responsibilities The IT Database Administrator provides operational support in addition to evaluation and implementation services for new products, technologies and solutions to address corporate business requirements. Works beyond the routine utilizing specialized knowledge and analysis of multiple variables. Effort and activities are divided between maintenance and support of existing environments, and implementation tasks. Participate in projects associated to the enhancement, upgrade/patching, or implementation of new or existing technology solutions. Participates in support efforts between Enterprise IT Operations and other Common Spirit support teams. Assist with the design and implementation of a comprehensive monitoring and alerting process across all IT Operations platforms. Remote eligible. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Qualifications BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required. 3-7 years of professional experience in an IT technical or infrastructure field is required. 3+ years' experience with Oracle environments is required. 1+ year working with clustered database environments and supporting high-availability. 3+ years' experience with database performance tuning including determining database disk requirements and layout, tuning of database parameters, and tuning slow running queries and systems. 3+ years' experience with scripting to automate routine DBA tasks. 5+ years' experience with Linux/UNIX operating systems is preferred 1 or more relevant technical/professional certifications preferred. Established understanding of Infrastructure and relative technologies. Established understanding of network connectivity and protocols. Thorough understanding of database structures, theories, principles, and practices. Thorough understanding of, and experience with, relational database environments. Ability to work with other technical leaders within the organization. Ability to handle multiple tasks, set priorities, schedule and meet deadlines in a fast paced work environment. Demonstrate effective time management and organizational skills in prioritizing and executing assigned tasks. Must be able to work independently as well as work close in team environment when needed. Demonstrates a customer service approach to service delivery and effectively communicates with our customers on requests and incidents. Ability to exercise good judgment in determining work and problem resolution priorities and approaches. Strong conflict resolution skills. Experience working in a large complex networking environment is required. Development effort estimation techniques. Keeping technologically current and learning new technologies.

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Provide day-to-day system-level support of multi-user applications, including installation, design, configuration, deployment, maintenance, and support. Responsibilities: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Effectively handle all service calls. Accurately assess user issues, and research, diagnose, and resolve problems. Promptly refer higher-level issues to other members of MIS team for resolution. Follow up with users to ensure adequate problem resolution. Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning. Perform system security audits to meet compliance requirements. Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information. Comply with all policies and procedures established by Bally's KC and department management. Other duties as assigned or any reasonable request from any member of management. Qualifications: An associate's degree in a related field plus at least 2 years of experience, or the equivalent combination of education and experience, is required. Strong knowledge of PC's, servers, networks, software, hardware, and telecommunications equipment is required. Experience with Windows 10, Office 365, Active directory, VMware, Cisco, Server 2012-2019, SQL preferred. Must obtain Colorado Gaming Commission Support License Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime. Read, write, and understand complex instructions and operating manuals. Communicate appropriately with all casino guests, casino departments, and fellow team members. Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures. What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Salary: $22.00

It's a great time to join the City of Boulder! Application Deadline: April 7, 2025 Compensation Details: Full Pay Range 52,873.60 - 76,689.60 Generally, the hiring range is from the minimum up to 80% of the range.This is a full-time salaried position. Scheduled Weekly Hours: 40 Benefit Eligibility Group: Non Union (30+ Hours) Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job. Summary: Under direct supervision, the Technical Support Administrator I performs a variety of hardware, software, and computer systems administration/tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of computing hardware, operating systems, software applications, peripherals, and communicating devices for the entire organization. IT TECHINCAL SUPPORT ADMINISTRATOR I The Technical Support Administrator I advises management on developing standards and IT processes for workstation configuration in a client/server and web services environment. The role evaluates and performs analysis of complex applications relating to workstation operating systems, software applications, interaction with the network, and automated tools. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully with a strong customer service ethic. Exercises judgment and decision making in the diagnosis and resolution of computer and hardware problems. : TECHNICAL SUPPORT ADMINISTRATOR I ESSENTIAL DUTIES AND RESPONSIBILITIES Systems Administration * Assists to establish computer workstation standards including firmware, operating systems, and software versions, while coordinating these standards with other IT Infrastructure Services System Administrators, Network Planners and the Device Support Supervisor. * Participates in the review and evaluation of equipment and software alternatives for departments/users and recommends solutions. Assists with hardware/software purchases and coordinates installation and upgrades. * Deploys client side of software for client/server desktop application systems across the citywide network using automated deployment technologies. * Implements department workstation standards, maintenance procedures and operational procedures. Documents profiles and department procedures. * Performs workstation maintenance in accordance with citywide standards and methods including installation, configuration, maintenance and troubleshooting using software packets and imaging tools. * Maintains fixed asset inventory information for personal computer equipment and software licensing using systems management tools (e.g. SCCM and Intune). * Maintain standard image for city and public computers (e.g. SCCM and Deep Freeze) * Maintain end user computer Group policy Projects and Documentation * Resource and manage end user computer projects (e.g. Software rollouts and computer refreshes) * Create and maintain how to knowledge articles * Create and maintain technical knowledge articles for IT Team * Create and maintain process documentation Technical Support * Troubleshoots/analyzes/solves Windows-based computer workstation problems using a variety of systems management tools and techniques. Daily interaction with customers (City of Boulder employees) in solving workstation problems and answering questions. * Provides extensive support of mobile devices such as Tablet PC's (Microsoft Surface, iPad), SmartPhones (iPhone/Windows/Android) and remote/mobile Laptops. Implements standards in their configuration, setup, security and on-going support. * First level support on O365 products and services (OneDrive, Exchange Online, MS Teams, ETC) * Ability to multitask and establish/follow-through on the prioritization of user requests with limited direction. * Consults and interacts with customers and maintains a high level of customer service. * Performs daily monitoring of service tickets and ensures work is being completed in a timely manner while maintaining high levels of communications with the customer until the work is completed to the customers' satisfaction. * Performs workstation maintenance in accordance with citywide standards and methods including installation, configuration, maintenance and troubleshooting using software packets and imaging tools. * Performs related duties as required by management to meet the needs of the City. * Maintains and develops professional skills through ongoing training and career development. This is accomplished by self-study, classroom training, and industry seminars and workshops. * Performs related duties as required to meet the needs of the city. * Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property. * Know and comply with all city and department policies; participate in professional trainings and development; and adhere to attendance and workplace attire policies. MINIMUM QUALIFICATIONS * Ability to use a personal vehicle (mileage reimbursed) * Ability to build and maintain hardware and software across the city's enterprise technology environment. * Ability to be on call and respond timely to on site needs and issues. * Knowledge of administration and support of Microsoft 365 * Knowledge of managing and implementing Azure based SaaS environment * Knowledge of being an administrator and supporting VMware * Knowledge and good understanding of networking * Knowledge of scripting * Knowledge of windows Server 2012 to current Technologies and Active Directory * Knowledge and experience with Cisco IOS (switches, ASA firewalls, QoS policies, Access lists and traffic prioritization) * Knowledge and understanding of VLANs * Knowledge of routers and firewalls in an enterprise of various WAN scenarios such as a MPLS, point-to-point and secure VPN over the internet * Knowledge of LAN / WAN, VOIP, TCP/IP, VPN * Knowledge of networks security, VPN, firewalls, load balancers, DNS and other infrastructure components. * Knowledge of network design/architecture experience * Knowledge of network monitoring tools such as SolarWinds * Knowledge of project management * Valid driver's license and ability to maintain an acceptable motor vehicle record. * Have and maintain acceptable background information, including criminal conviction history PREFERRED QUALIFICATIONS * Experience with Windows operating systems * Experience with iOS operating systems * Experience with service desk software applications * Experience with computer workstation software applications * Experience with Microsoft Office 365 solutions * Experience with tools and software used in workstation problem solving REQUIRED EDUCATION AND EXPERIENCE * Associate degree in information technology, computer science, information systems, business, or a related field * Two (2) years' experience in an information technology environment SUPERVISION Supervision Received: Technical Support Supervisor Supervision Exercised: None WORKING CONDITIONS AND REQUIREMENTS Physical and mental effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting as well as the ability to walk on uneven surfaces and sometimes difficult terrain. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Work environment: Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions. Upper body strength to lift and carry supplies and equipment. Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises. Machines and equipment used: Frequently uses standard office equipment including personal computers and telephones. Additional Job Description: Last updated: March 20, 2025 The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statute. For individuals with disabilities who would like to request an accommodation, please send a request to **********************************.