Information Technology/Support Technician Jobs in Wakefield, VA

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Information Technology/Support Technician
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Product Support Analyst
Junior Technical Specialist
Technical Support Senior Engineer
  • Help Desk Specialist

    New York Technology Partners 4.7company rating

    Information Technology/Support Technician Job 126 miles from Wakefield

    The Help Desk Specialist provides technical support to users by resolving hardware, software, and network issues via phone, email, or ticketing systems. Responsibilities include troubleshooting problems, documenting incidents, and escalating complex issues as needed. Strong communication skills and a solid understanding of IT fundamentals are essential. The role requires excellent customer service, efficient problem-solving, and a fast-paced environment. Technical Skills: Advanced Technical Knowledge: In-depth knowledge of multiple operating systems (Windows, mac OS), enterprise software, and hardware troubleshooting. Networking: knowledge of networking concepts (e.g., VLANs, routing, firewalls) and experience with network troubleshooting. Systems Administration: Experience with system administration tasks, including user account management, permissions, and security configurations. Help Desk Software: Advanced experience with help desk and ticketing systems (e.g., ServiceNow, Ivanti, Zendesk), including customization and reporting. Remote Support: Expertise in using and managing remote desktop tools and supporting remote users effectively. Customer Service Skills: Enhanced Communication: Exceptional verbal and written communication skills, with the ability to explain complex technical issues to non-technical users and write detailed, clear documentation. Escalation Management: Experience in handling escalated issues and working closely with higher-level technical teams to resolve complex problems. Additional Skills: Advanced Troubleshooting: Expertise in diagnosing and resolving complex issues, including hardware, software, and network-related problems. Process Improvement: Experience identifying and implementing process improvements to enhance help desk efficiency and user satisfaction. Documentation and Reporting: Ability to create and maintain comprehensive documentation, including knowledge base articles, and generate reports on help desk performance metrics. Experience and Qualifications: 6 years of experience High School Diploma Proven Track Record: Demonstrated experience in a help desk or technical support role focusing on providing high-quality service and solving complex issues. Certifications: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified professional (MC). Project Management: Experience managing or participating in IT projects, including rollouts and system upgrades.
    $48k-64k yearly est. 9d ago
  • Helpdesk Specialist (DC local only - onsite role)

    Morph Enterprise

    Information Technology/Support Technician Job 133 miles from Wakefield

    Onsite role Responsibilities: 6-10 yrs installing and configuring system hardware/software in an enterprise environment 6-10 yrs installing operating system Required (OS) patches and upgrades Expertise in supporting desktop operating systems (Windows 10 Mac OSX 10.10.X) Bachelor's degree in IT or related field or equivalent experience Experience using an endpoint management tool to provide remote support Strong Customer Service Skills Experience providing administrative support in an IT environment Proficient time management skills Required and detail oriented organizational skills Microsoft Certifications: MCP Experience managing service requests for IT support in ServiiceNow or a similar ITSM platform Expertise in troubleshooting hardware related issues Expertise in troubleshooting complex software related issues Can demonstrate experience making nontechnical users comfortable with complex technology concepts Knowledge of Microsoft Office Suite (Office 2010+ and Office 365)
    $39k-57k yearly est. 1d ago
  • Junior System Administrator

    Conviso Inc.

    Information Technology/Support Technician Job 139 miles from Wakefield

    Conviso Inc is seeking a highly skilled System Administrator to join our team in Bethesda, MD. Job Title: System Administrator Job Type: Full-Time, Onsite Bethesda, MD Experience Level: 3 Roles , Jr- Mid-Senior Level Education: Bachelor's Degree or Equivalent Experience Key Responsibilities: Perform and manage daily configuration and operation of systems (mainframe, mini, or client/server). Optimize system performance and resource utilization to ensure operational efficiency. Conduct system capacity analysis and planning to meet current and future business needs. Monitor system performance and troubleshoot issues as they arise. Provide technical assistance and support to end-users in accessing and utilizing business systems. Ensure system security protocols are followed and maintained. Assist with the implementation of system updates, patches, and upgrades. Benefits: Competitive salary Health, dental, and vision insurance Paid time off Retirement savings plan Opportunities for career development and growth
    $55k-67k yearly est. 12d ago
  • On-Site Tele-Psychiatry Coverage OH Job

    Careclix

    Information Technology/Support Technician Job 133 miles from Wakefield

    CareClix is in need of psychiatrists to provide tele-psychiatry coverage for our client in Ohio. Coverage is needed asap and ongoing. We would need for the physician to work on-site providing tele-psychiatry coverage to other facilities. Locations are within twenty miles of the following cities: Columbus, Cincinnati and ClevelandDetails Include:- BC/BE Psychiatry- Active OH license and DEA- Monday through Friday 8a - 5p (need physicians to be available at least two days per week)- Variety of psychiatric cases including addiction, mental health, etc. - Paid malpractice and competitive hourly rates Please contact us to learn more about this opportunity, or others that may be available.
    $44k-67k yearly est. 5d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology/Support Technician Job 133 miles from Wakefield

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $59k-85k yearly est. 49d ago
  • Product Support Analyst

    Orchard LLC 4.7company rating

    Information Technology/Support Technician Job 133 miles from Wakefield

    @Orchard LLC has an opening for an experienced Senior Product Support Analyst in support of a Department of the Navy (DON) customer located at the Washington Navy Yard in Washington D.C. The role is to provide comprehensive Subject Matter Expert (SME) Product Support Analytics to several Program Offices including Life Cycle Support (LCS) and Management implementation efforts across the Product Support Management (PSM) element areas. As the Senior Product Support Analyst, you will: Provide streamlined acquisition and readiness milestone support by providing agenda-driven Product Support management support briefings materials, white papers, and summaries for executive level summaries such as Acquisition Boards, Gate Reviews, Congressional inquiries, and transition planning execution. Manage schedules, metric planning, implementation, and execution of documentation development processes in support of Integrated Logistics Assessments (ILA) and Logistics Readiness Reviews. Assist in the review and analysis of contract requirements across material outfitting program accounts and direct funded contracts, reducing program costs through strategic enhancements such as assistance in GFE/GFI Management, budgets, and LCS process improvements for stakeholders. Direct acquisition document streamlining to ensure program achievement of on-time and accurate logistics products and support outcome metrics to meet program operational requirements. Manage acquisition logistics planning documentation updates including the review and update of the Life Cycle Sustainment Plan (LCSP), Supply Support Plan, Contract Requirements, Obsolescence, Data and Configuration Management (CM), Manpower Estimates (MER), Navy Training Plans (NTSP) and new technology Front End Analysis (FEA) package development. Work action items, identify risks, and develop resolutions with engaged stakeholders and Ship's Force, both active duty and pre-commissioning crews. Requirements More than 10 years of related or applicable professional experience in life-cycle sustainment project and product management supporting the DoD, with a strong preference for prior DON experience. Bachelor's degree in a related field or equivalent years of experience Active DOD Security Clearance. High proficiency in MS Suite (Word, Excel, PowerPoint, MS Teams, OneNote, etc.) The ability to interface efficiently with team members and technical leads through verbal and written communications. Active-duty Navy experience preferred, in particular Aircraft Carrier experience. If you match the requirements for this opportunity and believe you have the experience and talent to succeed in the role, we need to hear from you! Established in 2010, @Orchard LLC, has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI. Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery. To learn more about our other exciting opportunities, visit our Jobs Page at ****** Orchard.com .
    $60k-80k yearly est. 7d ago
  • IT Engineer

    Hexaware Technologies 4.2company rating

    Information Technology/Support Technician Job 138 miles from Wakefield

    At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. IT Engineer II Job Description: Provide support for complex or specialized application or infrastructure tasks, incidents, changes and requests Good communication skills (oral and written) Attention to detail Ability to multi-task Knowledge and use of ticketing systems Knowledge with: - Unix/Linux - Cloud services (Amazon) Proficiency in running incident calls with up to 25 people Managing incident data using tools like SharePoint, Confluence Experience in managing Helpline numbers. Experience troubleshooting and managing triage calls with cross-functional teams. Use of Office products including Excel, Word, Outlook) Performs and manages production support tasks and activities which requires IT expertise and knowledge of business processes, general application and infrastructure support. Manage and triage and resolve incidents utilizing knowledge articles as well as prior knowledge and experience with the systems Executing changes based on change information or knowledge base instructions Responding to IT service request according to written instructions but may also rely on their experience to resolve issues. Monitor and execute production processing per requests or runbooks. Perform eyes on glass monitoring of systems and applications and proactively look for alerts or potential issues. Responsible for communicating, coordinating and working with other groups and ensuring the availability of the production environment. Manage troubleshooting calls with cross functional teams Lead and manage triage efforts for incidents that have potential for business impact, including performing analysis of other activities in the environment that could be causing the issue, troubleshoot the systems using tools, dashboards and command line Eyes on glass monitoring of monitoring system, email and MS-Teams Chats. - Ownership and use of the MS-Teams conference lines for triage and follow up calls. Engage and escalate as necessary to ensure the proper resources are on the triage calls to expedite recovery and minimize impact to Client external customers and internal users. - Inform management throughout the triage process of progress, issues and business impacts Top 3 must have skills: Use of tools such as xMatters, Everbridge and direct phone calls as needed Use of Office products including Excel, Word, Outlook). On call 24X7 Primary support. Education/Experience: 1-3 years IT and Cloud support experience Bachelor's degree or equivalent training required Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
    $79k-101k yearly est. 12d ago
  • Sr. Technical Support Engineer, United States Government, Cortex XSOAR

    Palo Alto Networks 4.8company rating

    Information Technology/Support Technician Job 138 miles from Wakefield

    . Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSOAR support team, you will serve our customer base providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Your Impact Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback into the development process on customer-reported product problems Document actions to effectively communicate information internally and to customers Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications Your Experience BS/MS engineering, equivalent technical degree or equivalent military experience, or relevant experience required Minimum 5+ years of relevant experience in network or security products Able to troubleshoot and be a problem solver with analytical proficiency in Linux Hands on scripting skills - Javascript OR Python OR Powershell Intermediate knowledge of REST API or similar Must have knowledge on Security Technologies - Firewalls, Endpoint prevention, SIEM, Vulnerability management tools Excellent customer service skills Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer in Cybersecurity SOAR platform experience a plus - writing new and expanding new playbooks using automation and scripting tools Nice to have Excitement for working with automation tools SOC experience Additional Information The Team XSOAR is a Security Orchestration, Automation and Response family of products that were formerly developed by Demisto (acquired in 2019). XSOAR is a comprehensive Security Operations Platform that combines full case management, intelligent automation, and collaborative investigation. During 2020 we added a new module to the platform - Threat Intelligence Management, as we continue to lead the market of SOAR with innovation. Our teams focus on innovating the most advanced SOAR platform, on adding more integrations to 3rd party products, covering more use cases and more automations as well as expanding the threat intelligence capabilities of XSOAR . If you are highly motivated, competitive, and do not shy away from tough challenges, come join our mission and become part of some of the best minds in the world to shape the future of security operations. The role offers a fast-paced and interesting mix of technical challenges in an extremely fast-growing environment. You will receive the training necessary to become an expert within the technical support team! Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $108000 - $175200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
    $108k-175.2k yearly 4d ago
  • Diagnostic Imaging Technical Specialist

    Inova Health System 4.5company rating

    Information Technology/Support Technician Job 130 miles from Wakefield

    Inova Fair Oaks Hospital is looking for a dedicated *Diagnostic Imaging Technical Specialist-Mammography* to join the team. T*his role will be full-time day shift Monday-Friday.* Sign-on bonus and relocation assistance eligible. Inova's hospitals are consistently recognized by the Centers for Medicare and Medicaid Services (CMS), U.S. News & World Report Best Hospitals and Leapfrog Hospital Safety Grades for excellence in healthcare. We are proud to be named one of Forbes' 2022 Best Employers for Women, #11 of 5,000+ facilities on NurseJournal's national 2023 Best Places to Work as a Nurse list, and a Top Performer in the 2022 Healthcare Equality Index for LGBTQ+ Healthcare Equality. *Featured benefits:* • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. • Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities *Diagnostic Imaging Technical Specialist Job Responsibilities:* • Demonstrates a thorough understanding of Imaging principles, theory, anatomy, and pathology processes while utilizing the most appropriate techniques and/or positioning for optimal examinations, as demonstrated by exam results. • Communicates effectively with patients to obtain clinical history/informed consent from patients, or patients' charts, to assist the physician in optimizing the performance and interpretation of the examination, as evidenced by the exam results. • Demonstrates the effective use of radiation protection procedures with collimation devices and protective shielding, as evidenced by incidence reports. • Maintains an orderly, safe, and clean environment. Ensures rooms are stocked with appropriate supplies for procedures. • Performs and documents routine quality control testing of equipment. Performs/recognizes the need for routine maintenance of imagers/processors to maintain consistent quality images, as evidenced by the physician and exam results. *Diagnostic Imaging Technical Specialist Additional Requirements:* Certification - Basic Life Support Upon Start within 3 Months of hire; Upon start, ARRT registered as a Radiologic Technologist. Must obtain advanced certification in applicable modality within one year of training; Additional training in one or more modality will be completed within one year of hire into position. Must be able to perform in two or more modalities with at least even amount of time spent rotating in each annually based on the needs of the department. Licensure - Upon start, must be licensed as required by the state of employment if employed at an Inova Health System free standing Imaging Center not affiliated with one of the Inova hospitals Experience - One year of experience as Radiologic Technologist Education - Graduate of an accredited school/program of radiography. *About Us* We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law. Job Type: Full-time Pay: $36.32 - $52.21 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Referral program * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Day shift Supplemental Pay: * Signing bonus Experience: * Radiologic Technologist: 1 year (Required) License/Certification: * ARRT Certification (Required) Ability to Commute: * Fairfax, VA 22033 (Required) Ability to Relocate: * Fairfax, VA 22033: Relocate before starting work (Required) Work Location: In person
    $36.3-52.2 hourly 57d ago
  • Jr Workplace Support Specialist (Mailroom)

    Tcwglobal

    Information Technology/Support Technician Job 133 miles from Wakefield

    Washington, DC ( *Local candidate only) $21-25hr (Weekly pay + Medical Benefits) Long term Ongoing contract- no end date (Based on performance) Full- time M-F (8:30am- 5:30pm) Our client is passionate about building software that solves problems. They partner with the most important institutions in the world to transform how they use data and technology. Their software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. They are a public American company that specializes in software platforms for big data analytics. The company facilitates machine-assisted and human-driven data analysis **This role offers excellent job growth opportunity. Great perks; breakfast, lunch, dinner and in office snacks daily! Core Responsibilities Sort mail, such as returned letters, adjustments, bills, orders and payments; Dispose of junk mail Utilize mail and package delivery system to log all incoming mail. Resolve issues with incorrect, returned mail Process outgoing shipments (Fed-Ex, UPS, DHL and USPS); Weigh mail to determine correct postage Receive outgoing packages, mail and apply correct postage; Arrange for pickup of outgoing mail Triage all incoming work order tickets from CMMS systems and assign to correct delegate. Ability to handle light office tasks such as photocopying and printing. Regularly communicate with vendors such as property management and parking services to process waivers for employees for building related services. Handles ordering and inventory control for technology, shipping, and office related supplies. Replenish PPE, First Aid, and all office supplies with scheduled cadences at designated stations throughout office. Completes inspections and audits of janitorial team procedures; provides feedback to vendor on areas to improve. Support for setups of onsite meetings, events, and leadership visits. Support other tasks related to success of mission critical work for business. Attention to detail with a discerning eye for excellence. Excellent communication, interpersonal, organizational, analytical and problem-solving skills. A focus on effective teamwork, with the capability to thrive in an autonomous environment. Willingness and ability to be on-call to address critical incidents as and when they arise. #gowhereyoureneededmost What We Require 1+ years' experience supporting facilities, hospitality or mailroom/processing shipments and mail Experience working with FedEx, UPS, DHL and USPS pick up/delivery policies - either personally or work experience. Able to weigh mail (Work with incoming mail) and also to determine correct postage. Must be comfortable wearing multiple hats; interested in supporting events as needed(setting up chairs et) ordering inventory for office related supplies etc Able to learn ticketing systems to track work orders (CMMS ticketing/work order systems) Some understanding of handling work orders that come through in ticketing systems- ex employee needing to something shipped etc. Must have worked in a role that required knowing how to priories Must be very organized ( to do list etc) to complete tickets and urgent matters before end of the day Requires a “can do” and “get it done personally”; not putting things off Must be able to lift up to 50 lbs. and climb up to 10 ft. ladders. Ability to perform on call duties and overtime as required. Able to support other office duties/teams and comfortable supporting other tasks on occasion. Must pass standard background check
    $21-25 hourly 2d ago
  • Helpdesk Specialist Journeyman (ONSITE)

    Serigor 4.4company rating

    Information Technology/Support Technician Job 133 miles from Wakefield

    The Client is looking to add to its client Public School Technical Support team. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around client. Roles and Responsibilities Include: Resolve technical issues and closing out assigned. Service/Incidents requests within the agency's Service Level Agreements. Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources. Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools. Log and route service requests and incidents in an incident management system. Provide a high level of customer service to end users on a daily basis. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications. Troubleshoot issues related to agency specific applications and web applications. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets. Collaborate with the IT leadership team to test and implement cost effective technology for District. Maintain service level agreements related to Desk Side support Service/Incident requests. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents. Skills: Skills Required / Desired Amount of Experience Bachelor's degree in IT or related field or equivalent experience 10 Years Installing and configuring system hardware/software in an enterprise environment 6 Years Installing operating system Required (OS) patches and upgrades 6 Years Proficient time management skills Required and detail oriented organizational skills 6 Years Expertise in supporting desktop operating systems (Windows 10 Mac OSX 10.10.X) 3 Years Experience using an endpoint management tool to provide remote support 3 Years Strong Customer Service Skills 3
    $40k-53k yearly est. 45d ago
  • Information Technology - IT Technician

    American Bar Association 4.0company rating

    Information Technology/Support Technician Job 133 miles from Wakefield

    The American Bar Association (ABA) was founded on a commitment to advance the rule of law in the United States and beyond by providing practical resources for legal professionals, conducting law school accreditation, developing model ethics codes and more. Today, the ABA remains a member-based organization that works to ensure access to justice for all, a fair legal process, and respect for the rule of law at home and across the globe. The ABA is committed to service and refining the standards that guide the legal profession. ABA staff are provided multiple types of continuing education and career development opportunities. Your work will help eliminate bias, enhance diversity, and advance the rule of law throughout the US and around the world. The ABA recognizes the value staff contribute to our success through a generous benefits package that protects their health and their financial security. The ABA's wide array of benefit offerings include 401(k), medical, dental, vision, flexible spending accounts, health spending accounts, supplemental life and disability insurance, prepaid legal programs, and a complimentary membership to the American Bar Association, which offers additional benefits. Flexible/hybrid work arrangements may be available for residents of CA, DC, IL, IN, IA, MD, MI, MN, TX, VA, and WI. Residency requirements may apply. ABA employees are eligible to apply for the Public Service Loan Forgiveness Program (PSLF). Job Summary Provides technical support and guidance to all ABA staff members through any number of communications channels, such as telephone or e-mail across a broad-spectrum of PC and software issues. Essential Job Functions and Responsibilities Responds to staff inquiries related to PC and/or software issues which are received through multiple channels. Answers, responds, categorizes, and prioritizes inbound incidents and service requests and enters such matters into the IT ticketing systems and/or acknowledges issues assigned within the provided Service Level Agreement (SLA). Provides troubleshooting and diagnostics on incident requests, consulting with business users to determine and recommend an appropriate solution, escalating, as appropriate. Logs all interactions on issues and incidents and follows-up with business users or other contacts pertinent to the issue in order to determine the best course of action. Works alone or as a member of an assigned team, completes assigned technical and/or technology-based projects. Provides coaching, counseling, and/or mentoring to less experienced technicians on complex issues. Installs PCs, monitors, laptops, peripherals, and supporting software in workstations and offices and ensures that all equipment/software is working appropriately and within ABA standards. Makes determinations on the appropriate disposition of older equipment. Creates and updates process and procedural IT and staff documentation. May be required to offer after hours support including weekends. Required Education, Qualifications, Experience Bachelor's degree from an accredited college or university and at least one year's experience resolving IT end-user incidents/issues. OR, possession of a high school diploma or GED and at 3 years' experience resolving IT end-user incidents/issues. At least one year's experience installing, removing, and/or ensuring the proper operation of PC, Macs, laptops, docking stations, and monitors in support of a business. At least one year of IT help desk experience interfacing with end-users in the identification and resolution of hardware and software issues. Preferred Education, Qualifications, Experience One or more of the following certifications: Certified Associate, Apple Certified Mac Technician, Apple Certified Support Professional, Microsoft Certified Professional, Microsoft Technology Associate, Microsoft Certified Solutions Associate, Microsoft Certified Solutions Expert. Physical Requirements Office environment, occasionally requirement of carrying and installing PC and peripherals. Extent of Travel Required in the Job As a normal course of business, this job may require travel of up to 5% of the time. The American Bar Association is an Equal Opportunity, Affirmative Action Employer of all protected classes including veterans and individuals with disabilities. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with the American Bar Association, please call ************. Other details Pay Type Salary Min Hiring Rate $51,760.00 Max Hiring Rate $63,048.08 Travel Required Yes Travel % 5 Required Education Bachelor's Degree
    $51.8k-63k yearly 48d ago
  • Information Techonology

    Department of The Air Force

    Information Technology/Support Technician Job 133 miles from Wakefield

    Click on "Learn more about this agency" button below for IMPORTANT additional information. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. * Accepting applications * Open & closing dates 01/01/2025 to 12/31/2025 * Salary $74,441 - $159,950 per year * Pay scale & grade GS 12 - 15 * Help Locations Many vacancies in the following locations: * Eielson AFB, AK * Elmendorf AFB, AK * Fort Richardson, AK * Maxwell AFB, AL * Show more locations (79) * Little Rock AFB, AR * Davis Monthan AFB, AZ * Luke AFB, AZ * Beale AFB, CA * Edwards AFB, CA * El Segundo, CA * Los Angeles, CA * March AFB, CA * Travis AFB, CA * Vandenberg AFB, CA * Air Force Academy, CO * Buckley AFB, CO * Cheyenne Mountain AFB, CO * Colorado Springs, CO * Peterson AFB, CO * Schriever AFB, CO * Joint Base Anacostia-Bolling, DC * Dover AFB, DE * Cape Canaveral, FL * Cape Canaveral AFS, FL * Eglin AFB, FL * Homestead AFB, FL * Hurlburt Field, FL * MacDill AFB, FL * Patrick AFB, FL * Tyndall AFB, FL * Dobbins AFB, GA * Moody AFB, GA * Robins AFB, GA * Hickam AFB, HI * Mountain Home AFB, ID * Scott AFB, IL * Grissom AFB, IN * Barksdale AFB, LA * Hanscom AFB, MA * Westover Air Reserve Base, MA * Andrews AFB, MD * Linthicum Heights, MD * Selfridge ANG Base, MI * Whiteman AFB, MO * Columbus AFB, MS * Keesler AFB, MS * Malmstrom AFB, MT * Grand Forks, ND * Minot AFB, ND * Offutt AFB, NE * New Boston, NH * McGuire AFB, NJ * Cannon AFB, NM * Holloman AFB, NM * Kirtland AFB, NM * Nellis AFB, NV * Niagara Falls, NY * Wright-Patterson AFB, OH * Youngstown, OH * Youngstown, OH * Altus AFB, OK * Tinker AFB, OK * Vance AFB, OK * Charleston, SC * Shaw AFB, SC * Arnold AFB, TN * Dyess AFB, TX * Fort Sam Houston, TX * Goodfellow AFB, TX * Kelly AFB, TX * Lackland AFB, TX * Laughlin AFB, TX * Randolph AFB, TX * Hill AFB, UT * Alexandria, VA * Arlington, VA * Dahlgren, VA * Fort Eustis, VA * Langley AFB, VA * Pentagon, Arlington, VA * Fairchild AFB, WA * McChord AFB, WA * Warren AFB, WY * Remote job No * Telework eligible No * Travel Required Not required * Relocation expenses reimbursed No * Appointment type Multiple * Work schedule Full-time * Service Competitive * Promotion potential 15 * Job family (Series) * 2210 Information Technology Management * Supervisory status No * Security clearance Secret * Drug test Yes * Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk * Trust determination process * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number AFPC-CYBERDHA-12*********** * Control number 825865600 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Help Duties * Duties and responsibilities vary and may increase according to grade level * Plan, install, configure, test, implement and manage the systems environment in support of the organizations IT architecture and business needs. * Monitor and assess network and host-based Intrusion Detection and Prevention systems for suspicious activity. * Plan, develop, implement and administer systems to effectively detect, triage and respond to security events and incidents. * Assess the security effectiveness of installed systems based on analysis of reported security problems and implement modifications to minimize vulnerabilities. * Plan, design, develop, test, configure, install, implement, integrate and/or security policies and directives. * Conduct forensic analysis and review contractor provided threat intelligence recommendations based on multi-source analysis. Help Requirements Conditions of Employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications BASIC REQUIREMENT Individuals must have IT-related experience demonstrating each of the following competencies: 1-Attention to detail - Is thorough when performing work and conscientious about attending to detail. 2-Customer service - Works with clients and customers to assess needs, provides information or assistance, and resolves their problems or satisfies their expectations 3-Oral communication - Expresses information to individuals or groups effectively 4-Problem solving - Identifies problems, determines accuracy of information, uses sound judgment to generate and evaluate alternatives, and makes recommendations. In additional to the basic requirements above, applicants must meet the specialized experience identified below: GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. GS-15: One year of specialized experience equivalent to the GS-14 that demonstrated experience in representing the IT program at senior and executive levels with government and contractor organizations; providing expert technical advice and guidance to senior leadership on appropriate application of technology to meet current and future mission requirements; advising on maturity and viability of emerging IT solutions to include recommendations; development and implementation of IT capabilities and policy; performs oversight roles within the planning implementing, monitoring, and assessing programs; applies project management techniques and analytical processes to the planning, design, and implementation of new and improved systems; and reviews application of IT solutions including technological cost estimates. Click on the following link to view occupational requirements for this position: Information Technology (IT) Management Series 2210 (************************************************************************************************************************************************************************************* Alternative A) KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: * Knowledge of common Cyber defense security systems, tools and methods used in a Security Operations Center to effectively detect, triage and respond to security events and incidents. * Knowledge of continuous monitoring, change control and measurement methods required to evaluate the security posture with an organization's assets and detect potential threats and/or security incidents. * Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. * Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. * Knowledge of system requirements and techniques for planning current and future system architecture requirements. * Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education This job does not have an education qualification requirement. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated in the "Highly Qualified" or "Best Qualified" Category on the rating criteria for this vacancy. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location. Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information. Temporary and Term Appointments: If you are selected for a temporary or term position in the competitive service, your appointment may be extended to the maximum period allowed by law without further competition. Additionally, if you are serving on a term appointment in the competitive service, you may be converted to a career or career-conditional appointment without further competition. NOTE: Current federal civilian employees may apply for this position and if selected, a break in service of at least 3 days may be required prior to appointment to this position. Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service. For additional information, click here. Direct Deposit: All federal employees are required to have direct deposit. Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here. If you have questions regarding this announcement and have hearing or speech difficulties click here. Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 here for additional information. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your latest resume will be used to determine your qualifications. Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job. Applicants who disqualify themselves will not be evaluated further. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. The following documents are required and must be provided with your application for this Public Notice. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming. * Online Application - Questionnaire * Resume - For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees should list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. * Registration/License: If required for the position, submit an active, current registration/license. * Veterans: If claiming 30% Disabled Veteran or Veteran's Preference - Submit VOW certification memo or copy of the official DD Form 214, which must include the character of service (i.e., with an honorable or general discharge). This will be annotated in block 24 on member copy 2, 4, or 7 of the DD Form 214. If claiming 30% Disabled Veteran, you must also submit a VA Letter or a disability determination from a branch of the Armed Forces. NOTE: All veterans claiming 10-point preference must also submit a SF-15 form. ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following: * Name/Rank/Grade of Service Member * Branch of Armed Forces * Dates of Active Service (Start and End Date(s) * Expected Date of Discharge/Release from Active Duty * Terminal leave start date (if applicable) * Expected character of service/discharge and type of separation (i.e. separation or retirement) * Must be certified within 120 days of anticipated discharge * Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander. Note: The VOW Act provides tentative preference. If appointed, a DD Form 214 must be submitted upon receipt. * How to Apply The complete Application Package must be submitted by 11:59 PM (ET) on 12/31/2025. To preview the Application Questionnaire, please click the following link: ******************************************************** To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of yo
    $40k-79k yearly est. 3d ago
  • NAVSEALOGCEN ITSS - Database Administrator

    It Partners, Inc. 3.4company rating

    Information Technology/Support Technician Job 139 miles from Wakefield

    NAVSEALOGCEN ITSS - Database Administrator NAVSEALOGCEN ITSS - Database Administrator NAVSEALOGCEN ITSS - Database Administrator Locations: Mechanicsburg PA, Kittery ME, Remote NAVSEALOGCEN ITSS - Database Administrator Locations: Mechanicsburg PA, Kittery ME, Remote NAVSEALOGCEN ITSS - Database Administrator Locations: Mechanicsburg PA, Kittery ME, Remote NAVSEALOGCEN ITSS - Database Administrator Locations: Mechanicsburg PA, Kittery ME, Remote NAVSEALOGCEN ITSS - Database Administrator Locations: Mechanicsburg PA, Kittery ME, Remote
    $80k-117k yearly est. 60d+ ago
  • IT Systems Administrator

    Arete Associates 4.5company rating

    Information Technology/Support Technician Job 132 miles from Wakefield

    At Areté, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation's most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth. Discover your future with us. Areté is seeking an experienced IT Systems Administrator to work in our new Falls Church, VA facility. The candidate will report directly to the regional IT Manager and provide support for the day-to-day administrative operations of the IT department. Selected candidates will have and maintain a Top Secret security clearance with SCI access, including a CI Polygraph. The selected candidates will collaborate with other Cyber Security and IT staff members, travel occasionally, and provide some after-hours support. Candidates will also support a variety of information systems at varying levels of complexity on the classified and corporate networks. This is an exempt non-supervisory full-time position. Primary responsibilities: Integrating, upgrading, and managing domain services and infrastructure systems in a Microsoft Windows Server environment. Configuring and administering various line of business applications, IT/Cyber Tools, and other software solutions. Recommending improvements to the company's IT services. Contributing to computer and network security using a variety of security-based products. Managing data backup and restoration systems for the local facility. Some administration and maintenance of client computers and solutions in various LAN environments. Providing end user support for local office Maintaining software licensing records and providing support to IT budget planning sessions. Mentoring other IT staff and leading technical projects. Other duties, as assigned. We have an impressive range of benefits, programs, and perks that we offer: Generous PTO and Leave Times Bereavement Paid Time Off (PTO) Paid Parental Leave Financial Benefits 401K Retirement Plan Contribution Employee Stock Ownership Plan Continuing Education Funds Health, Medical, and Wellness Benefits Medical Insurance Dental & Vision Insurance Life Insurance and Long-Term Disability (LTD) Vision Reimbursement Qualities We Look For Creativity Integrity Passion Responsiveness Collaboration Experiences and Background We Look For: Bachelor's Degree in an Information Technology related discipline and/or current, applicable industry-standard certifications (MCSA, CCNA, Security+, RHCSA). Minimum of 3 years working as a Windows System Administrator, Linux Systems Administrator, Network Administrator or similar role. Must have or be able to obtain a Security+CE or equivalent certification for DoD 8140/8570 IAT Level II or higher within 90 days of employment. Proficiency with domain services utilizing Windows Server including Active Directory, DNS, Group Policy, DFS, and DHCP. Advanced IT troubleshooting skills and experience. Strong interpersonal skills, ability to work autonomously and on a team. Strong written communication skills and the ability to produce technical documentation. Must be able to lift 25 pounds. Nice to have: Active Top Secret security clearance. System administration of Red Hat Enterprise Linux 8 or later. Experience in one or more of the following: Microsoft 365, Azure or AWS Administration, SharePoint, Veeam Backup & Replication, or SCCM Configuration Manager Familiarity with classified information system Cyber Security tools and technologies (Nessus/ACAS, SCAP Compliance Checker, DISA STIGs). Experience collaborating with Cyber Security professionals. The salary range for this role is $95,000 to $125,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate's work experience, education/training, and key skills. Other Requirements U.S. citizenship is required to meet position eligibility. Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Successful passage of a criminal background screen is required to meet position eligibility. Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility. Other Considerations Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at ************ for assistance.
    $95k-125k yearly 60d+ ago
  • IT administrator (TS/SCI)

    Disher 3.5company rating

    Information Technology/Support Technician Job 138 miles from Wakefield

    IT Administrator - (TS/SCI) - Reston, VA DISHER is partnered with a military consulting company to add an experienced IT administrator. You will be supporting O&M work at the Defense Intelligence Agency's (DIA's) Defense Counter Proliferation (DCP-1) and Underground Facility Analysis Center (UFAC). DTRA/CXA contractor engineering supports DIA's characterization process with technical subject matter experts (SMEs). DTRA provides, via this contract, engineers, and scientists to support this mission. What it's like to work here: This small company's mission is to provide unparalleled support to our Nation in its fight for security and freedom. They provide innovative security, training, and operational support services to meet the challenges of government agencies and commercial organizations in difficult environments worldwide. What will make you successful:Technical Expertise: You have a strong foundation in server maintenance and desktop security practices. Familiarity with mini supercomputer systems is highly beneficial, especially experience with software installations on 2k-3k core platforms.Real-World IT Experience: Hands-on experience in maintaining IT infrastructure, troubleshooting, and ensuring compliance within a professional environment.Adaptability & Team Collaboration: You thrive in an environment where you can apply diverse skills and are comfortable adapting to varied technical needs to support our team's mission.Focus on Compliance & Security: A proactive approach to compliance and cybersecurity is essential, ensuring that systems are protected and compliant with industry standards. What you will get to do:Maintain and support servers, ensuring seamless operational functionality and uptime.Administer desktop and laptop security, managing updates and cybersecurity protocols.Work with mini supercomputers, supporting installation and functionality for 2k-3k core systems.Ensure departmental compliance with relevant IT and security standards to keep our systems running smoothly and securely.Contribute to a collaborative environment where a diverse range of technical skill sets is valued and utilized. Security Clearance / Location Requirements:Must be a US Citizen.Clearance - this position requires the ability to acquire and maintain a TS-SCI clearance.Location - this position supports the ARA and requires travel to Reston, VA, and other program support areas.
    $60k-85k yearly est. 11d ago
  • ARL IT - Network Admin - Intermediate (Network (Jr))

    Technology, Automation, and Management 3.6company rating

    Information Technology/Support Technician Job 140 miles from Wakefield

    Under general supervision, the Network Junior (Network Administrator - Intermediate) is responsible for the acquisition, installation, maintenance, and usage of the organization's l LAN. This role involves managing network performance and maintaining network security, ensuring that security procedures are implemented and enforced. Specific duties include installing all network software, evaluating, developing, and maintaining telecommunications systems, and troubleshooting network problems. The Network Junior establishes and implements network policies, procedures, and standards, ensuring their conformance with information systems and organization objectives. They train users on network operation and frequently report to a PC support manager or Senior Network Administrator. Additionally, they will be responsible for designing, installing, configuring, documenting, testing, deploying, managing, and maintaining all network equipment, including Layer 2 and Layer 3 switches, routers, wireless hardware, firewalls, and other appliances. They will support all required network segment/equipment moves, adds, and changes in support of ARL requirements. The Network Junior will ensure all network devices and appliances are running approved and up-to-date operating systems software and firmware. Routine maintenance tasks are performed regularly to ensure enterprise networks continue to function reliably, including replacing failed hardware, ensuring systems are working properly with enterprise management tools, and addressing system alerts. They will also install Government-provided coax/copper/optical fiber (single and multimode) cable for end-user voice and data communication needs, perform corrective tasks such as replacing cut or damaged cables, and interact with commercial communications providers to report and correct problems external to ARL campuses. They will perform moves, adds, and changes, troubleshooting and repairing data and VoIP lines and special circuits consistent with industry standards and in coordination with internal and external service providers.
    $75k-106k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology/Support Technician Job 137 miles from Wakefield

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $63k-90k yearly est. 49d ago
  • Diagnostic Imaging Technical Specialist

    Inova Health System 4.5company rating

    Information Technology/Support Technician Job 130 miles from Wakefield

    Inova Fairfax Medical Campus is looking for a dedicated Diagnostic Imaging Technical Specialist to join the team. This role will be Full-Time Monday - Friday. Sign-on bonus and relocation assistance eligible. _Inova is consistently ranked a national healthcare leader in safety, quality and patient experience._ _We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. _ *Featured Benefits:* * *Committed to Team Member Health: *offering medical, dental and vision coverage, and a robust team member wellness program. * *Retirement: *Inova matches the first 5% of eligible contributions - starting on your first day. * *Tuition and Student Loan Assistance: *offeringup to $5,250 per year in education assistance and up to $10,000 for student loans. * *Mental Health Support: *offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. * *Work/Life Balance: *offeringpaid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities*.* *Diagnostic Imaging Technical Specialist Job Responsibilities:* * Demonstrates a thorough understanding of Imaging principles, theory, anatomy, and pathology processes while utilizing the most appropriate techniques and/or positioning for optimal examinations, as demonstrated by exam results. * Communicates effectively with patients to obtain clinical history/informed consent from patients, or patients' charts, to assist the physician in optimizing the performance and interpretation of the examination, as evidenced by the exam results. * Demonstrates the effective use of radiation protection procedures with collimation devices and protective shielding, as evidenced by incidence reports. * Maintains an orderly, safe, and clean environment. Ensures rooms are stocked with appropriate supplies for procedures. * Performs and documents routine quality control testing of equipment. Performs/recognizes the need for routine maintenance of imagers/processors to maintain consistent quality images, as evidenced by the physician and exam results. *Diagnostic Imaging Technical Specialist Additional Requirements:* Certification - Basic Life Support Upon Start within 3 Months of hire; Upon start, ARRT registered as a Radiologic Technologist. Must obtain advanced certification in applicable modality within one year of training; Additional training in one or more modality will be completed within one year of hire into position. Must be able to perform in two or more modalities with at least even amount of time spent rotating in each annually based on the needs of the OU Licensure - Upon start, must be licensed as required by the state of employment if employed at an Inova Health System free standing Imaging Center not affiliated with one of the Inova hospitals Experience - One year of experience as Radiologic Technologist Education - Graduate of an accredited school/program of radiography. About Us We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 25,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. _Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law._iques. Job Types: Full-time, Part-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Relocation assistance * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Monday to Friday Experience: * Radiologic Technologist: 2 years (Required) Ability to Relocate: * Fairfax, VA 22038: Relocate before starting work (Required) Work Location: In person
    $58k-79k yearly est. 52d ago
  • IT Systems Administrator

    Arete Associates Inc. 4.5company rating

    Information Technology/Support Technician Job 132 miles from Wakefield

    At Areté, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation's most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth. Discover your future with us. Areté is seeking an experienced IT Systems Administrator to work in our new Falls Church, VA facility. The candidate will report directly to the regional IT Manager and provide support for the day-to-day administrative operations of the IT department. Selected candidates will have and maintain a Top Secret security clearance with SCI access, including a CI Polygraph. The selected candidates will collaborate with other Cyber Security and IT staff members, travel occasionally, and provide some after-hours support. Candidates will also support a variety of information systems at varying levels of complexity on the classified and corporate networks. This is an exempt non-supervisory full-time position. Primary responsibilities: * Integrating, upgrading, and managing domain services and infrastructure systems in a Microsoft Windows Server environment. * Configuring and administering various line of business applications, IT/Cyber Tools, and other software solutions. * Recommending improvements to the company's IT services. * Contributing to computer and network security using a variety of security-based products. * Managing data backup and restoration systems for the local facility. * Some administration and maintenance of client computers and solutions in various LAN environments. * Providing end user support for local office * Maintaining software licensing records and providing support to IT budget planning sessions. * Mentoring other IT staff and leading technical projects. * Other duties, as assigned. We have an impressive range of benefits, programs, and perks that we offer: Generous PTO and Leave Times * Bereavement * Paid Time Off (PTO) * Paid Parental Leave Financial Benefits * 401K Retirement Plan Contribution * Employee Stock Ownership Plan * Continuing Education Funds Health, Medical, and Wellness Benefits * Medical Insurance * Dental & Vision Insurance * Life Insurance and Long-Term Disability (LTD) * Vision Reimbursement Qualities We Look For * Creativity * Integrity * Passion * Responsiveness * Collaboration Experiences and Background We Look For: * Bachelor's Degree in an Information Technology related discipline and/or current, applicable industry-standard certifications (MCSA, CCNA, Security+, RHCSA). * Minimum of 3 years working as a Windows System Administrator, Linux Systems Administrator, Network Administrator or similar role. * Must have or be able to obtain a Security+CE or equivalent certification for DoD 8140/8570 IAT Level II or higher within 90 days of employment. * Proficiency with domain services utilizing Windows Server including Active Directory, DNS, Group Policy, DFS, and DHCP. * Advanced IT troubleshooting skills and experience. * Strong interpersonal skills, ability to work autonomously and on a team. * Strong written communication skills and the ability to produce technical documentation. * Must be able to lift 25 pounds. Nice to have: * Active Top Secret security clearance. * System administration of Red Hat Enterprise Linux 8 or later. * Experience in one or more of the following: Microsoft 365, Azure or AWS Administration, SharePoint, Veeam Backup & Replication, or SCCM Configuration Manager * Familiarity with classified information system Cyber Security tools and technologies (Nessus/ACAS, SCAP Compliance Checker, DISA STIGs). * Experience collaborating with Cyber Security professionals. The salary range for this role is $95,000 to $125,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate's work experience, education/training, and key skills. Other Requirements U.S. citizenship is required to meet position eligibility. Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Successful passage of a criminal background screen is required to meet position eligibility. Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility. Other Considerations Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at ************ for assistance.
    $95k-125k yearly 60d+ ago

Learn More About Information Technology/Support Technician Jobs

How much does an Information Technology/Support Technician earn in Wakefield, VA?

The average information technology/support technician in Wakefield, VA earns between $31,000 and $88,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average Information Technology/Support Technician Salary In Wakefield, VA

$53,000

What are the biggest employers of Information Technology/Support Technicians in Wakefield, VA?

The biggest employers of Information Technology/Support Technicians in Wakefield, VA are:
  1. Contact Government Services
  2. Knowesis
  3. General Dynamics
  4. Nes Holdings
  5. Melwood
  6. International Cruise & Excursions, Inc. - ICE
  7. GD Information Technology
  8. GDIT
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