Information Technology/Support Technician Jobs in Rock Island, IL

Disclaimer: This posting will re-direct you to Unitek Career page and submitting your application will take up to 5 minutes. Should you want to skip the step, please feel free to reach us or send your resume directly to *********************** Unitek Technical Services provides supplier management, development, and related technical services to corporations around the world. This is a Technical Subcontract Management (TSM) field support position. The TSM will be responsible for providing onsite support at multiple Lockheed Martin (LM) major system and airframe suppliers primarily located in/around (DFW). Approximately 90% of the TSMs time will be spent onsite at a LM supplier facility. A TSM is a member of the Supply Chain Management (SCM) team that LM Aeronautics uses to minimize disruptions to the supply chain by providing “in the field” oversight of supplier execution. As a project manager overseeing multiple LM Suppliers, daily activities will include: working with supplier personnel to prioritize components through manufacturing, validating the status of the deliverable parts and providing detailed status to LM procurement, preparing plans to reduce/prevent shortages, identifying risks in the supply chain, and developing risk mitigation plans to minimize the potential impact to LM. Candidates should have an understanding of production processes as they relate to aircraft systems components and avionics equipment, machined part fabrication, tooling fabrication, and lean manufacturing. The candidate should be a self-starter that is capable of analyzing supplier processes and developing improvement plans in collaboration with personnel from both the supplier and LM. The candidate will regularly collaborate across multiple functions (within LM and at the supplier facility), including production, procurement, quality, and engineering, in order to expedite parts/assemblies that are required to support each of the LM Aeronautics Lines of Business (LOB). The success of the person in this position will greatly depend on his/her ability to communicate clearly and effectively with supplier personnel at varying levels of an organization. The candidate should have strong interpersonal skills and be able to build relationships quickly with multiple stakeholders. Additional Notes: Frequency of visit 30-40 hours per week The work scope of this position will require the candidate to live in the Davenport or Rockford, IL areas. Will also support Cedar Rapids suppliers. Occasional travel to other locations surrounding these areas and states may be required Applicant must be a US Citizen; we are unable to sponsor at this time W2 contract position to work on as needed basis

Mindlance is a national recruiting company which partners with many of the leading employers in IT, financial services, engineering, semiconductor, clinical and pharmaceutical domains. You can learn more about us at ***************** . Job Description Position Details: Role: HPC Support Analyst Location: Moline, IL 61265 Duration: 12 Months (W2) Lead development, implementation, and support activities for applications on Enterprise High Performance Computing (HPC) systems. Load and administer batch queuing software. LSF, Load and configure FEA and CFD applications like Abaqus, Ansys, StarCCM, Acusim, etc. Develop job submission and cluster maintenance shell scripts for POSIX platform System level job diagnostics and system management Report Cluster utilization metrics Investigate, document and solve application software issues Work with software suppliers, engineering analysts and IPN infrastructure group to develop, test and implement solutions for new and existing applications on new and existing HPC systems. Experience using Linux or UNIX operating system, Shell scripting experience (Bash, perl, python), knowledge of IBM LSF and related products. Background in batch queuing software for cluster workloads. Experience scripting FEA and CFD codes for job submittal. Ability to work well in a team environment. 2-4 Years' experience. Will be working onsite. Hours of work typically 7am-4pm (but fairly flexible). Will work 24/7 on-call every 3rd week but schedule may change. Provides application development and support to partner in the planning, delivery and/or support of business processes utilizing information technology and business practices for strategic business units. Work is of low to medium complexity and low to moderate in risk. Contact with responsibility focused extending to other departments and functional operations and interaction with business contacts on tactical issues. Participates in various roles as a team member. Follows processes for tasks with some review. Uses discretion and judgment in planning own work/schedule. Impact of decision-making is low to medium risk and impact. Participates in sharing knowledge within the team. Applies information analyses to assist in the effective implementation and integration of business sub-processes or processes. Completes routine changes and improvements to existing processes. Identifies, analyzes and applies information technology and business practices to support strategic business process/plans. Participates as required to design, develop, test and integrate applications of low-medium complexity. Participates in the implementation of information technology and business processes of low-medium complexity. Supports, evaluates, and continuously improves information technology and business processes to maintain alignment with business plans of low- medium complexity and low-moderate risk. Performs activities according to project plans and schedule. Has contact with other departments and functional operations and interacts with business contacts. Qualifications 2 - 4 years of experience in HPC Support. Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Employment Type: Full-Time, Mid Entry Level Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Assist users with various IT-related troubles * Install and maintain USAO hardware and software * Physically move IT equipment * Administer user accounts * Monitor and diagnose IT systems * Actively use trouble tickets to follow issues * Training district users * Tracking IT equipment Qualifications: * Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. * Certain applications may require certification by the software provider. * Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. * Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: * Prior experience in automated litigation support preferred. * Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. * Excellent oral and written communication skills required. * Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $59,084.48 - $75,965.76 a year

Job Title: Help Desk Specialist II Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum three (3) year experience. Set up and troubleshoot domains, user accounts and software accounts. Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices. Add or replace memory, new keyboards, motherboards, and other components. Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users. Coordinate with vendors to resolve problems. Support server, common user applications, desktop services, and network connectivity and associated hardware.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Full-time Description If you love technology, helping others, and want to be a part of a dynamic team, come grow with us!! Our growing Service Desk and Network team is seeking an entry-level IT Service Desk Engineer. Working at our home office, you are the first point of contact and part of our great support team. You provide support, answering the phone, creating support tickets by asking questions and collecting responses. You perform initial troubleshooting originating from calls and the ticketing system. In this role you will be engaging in fundamental support services and begin learning higher support service duties. Twin State Technical Services is a group of enthusiastic, fast-paced tech experts. We've been serving our clients in a variety of industries for more than 25 years. We provide our employees an atmosphere to thrive by offering stability, paid professional development, excellent insurance benefits, PTO, and a close-knit, positive culture. We recently earned the titles of “Best Cybersecurity Company of the Region” and “Best IT Support Company of the Region” for the third consecutive year by voters of the Quad Cities Business Journal subscribers. Our team of skilled engineers consistently delivers exceptional support, protecting businesses from ever-evolving cyber threats and empowering businesses in the Quad Cities region to focus on their growth and productivity. We value collaboration, creativity and a focus on the best solutions for our customers. Requirements Duties/Responsibilities: Answers phone calls and creates support tickets. Provide basic technical support for users by troubleshooting problems and maintaining hardware Answer client questions by identifying problems, researching these problems, and then providing corrective steps Improves client support by writing and maintaining documentation Manage service desk tickets and maintain SLA's Follow up with customers on existing issues or issues previously resolved Performs other related duties as assigned Skills/Abilities: Possess outstanding customer service skills. Demonstrated experience providing excellent phone etiquette. Proficient verbal and written communication skills. Proficient organizational skills and attention to detail. Moderate computer proficiency and/or work station troubleshooting. Possess strong problem solving, analytical and team-work skills. Passion to engage in professional development and adopting new skills. Education and Experience: High school diploma or equivalent required. One (1) or more years in a customer facing IT service role required. College coursework or relevant certificates preferred but not required. Experience with ChromeOS, MACOS, Google Workspace or similar systems preferred.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Assist and provide technical direction to a global team • Be responsible for project and support task tracking, process execution and metrics for supported technologies • Provide guidance and recommendations regarding technical processes and procedures • Identify learning opportunities for global team members through projects and technical tasks • Participate in a 24 hour, 7 day per week, on-call support rotation • Respond to support requests received via shared mailbox as needed • Apply system changes and infrastructure upgrades as needed • Manage elements of the current infrastructure to ensure high availability and optimal performance in an integrated environment • Maintain a strong collaborative relationship with business partners in support of business strategies • Automate tasks through scripting Participate in and/or manage small to medium sized projects desired Qualifications Experience in one or more of the following areas: • Experience configuring Lync Enterprise Server and Lync architecture design • Experience implementing and supporting Microsoft Lync; including VOIP, and conferencing • Scripting and/or Coding experience • Familiarity with change management • Knowledge and Administration of Windows Servers A strong candidate will have: • Global Microsoft Lync deployment experience • Excellent verbal and written skills • Global Project management experience • Experience with PowerBuilder scripting • Degree in an Information Technology, Engineering discipline or equivalent experience. Additional Information To know more on this position or to schedule an interview please contact: Elaine Locsin **************

Description & Requirements Maximus is seeking a Help Desk Support Technician to provide expertise to a critical federal client. The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices. - Install and support a variety of PC operating systems. - Diagnose, resolve, and follow up on issues relating to various user concerns. - Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users. - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository. - Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level. - Serve as a technical liaison to project managers as needed. - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment. - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations. - Perform other duties as may be assigned by management. Project Specific Essential Duties and Responsibilities: - Diagnose, resolve, and follow up on issues relating to various user concerns - Provide remote support and resolve issues for users whom may be at remote offices or home office users - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository - Assist in troubleshooting advanced technical issues within the network and telecommunications environments - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations - Identify areas deserving attention in the technical support environment, and consult with management - Ensure tickets are accurately documented and resolved in a timely manner - Work within the team framework created by management and work with team members on assigned projects - Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues - Handles customer support requests that cannot be solved by Tier 1. - Forward support requests not resolved by Tier 2 as required by following established procedures. Minimum Requirements - High School diploma or equivalent with 0-2 years of experience. - May have additional training or education in area of specialization. - Works on assignments that are routine in nature, with responsibilities easily learned on the job. - Acquires job skills and learns applicable policies and procedures to complete routine tasks. - Able to read, understand & perform assignments within prescribed guidelines. - Communicates routine information in a clear and accurate way with internal & external contacts. Project Specific Background & Experience Required: - Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies - Experience with and/or ability to use call center telephony equipment - Experience in customer support or call center support preferred - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) - Government experience preferred - Strong verbal and written communication skills - Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences - Highly detail-oriented, organized, timely, and customer service-oriented - Ability to work well independently and in a team setting - Adaptable, flexible and able to deal with ambiguity and change - Excellent oral and written communication and customer service skills - Excellent attention to detail and good analytical skills #techjobs EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 17.98 Maximum Salary $ 21.00

Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: IA Statewide Travel: 75-100% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $60 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a minimum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

Job Purpose Responsible for the review and implementation of IT's security and internal cybersecurity infrastructure to protect MPW's digital assets and data. The position is also responsible for remediation efforts and security patching for all corporate networking devices and services. Specific Responsibilities Responsible for assisting IT with all aspects of the Utility's internal security and cybersecurity, ensuring that activities are aligned with Utility goals and objectives, and complying with all applicable regulations and policies to protect digital assets and data, including: Maintain network security and firewall security, including user accounts and access rights, spam and spyware filtering, and network intrusion assessment, prevention, and detection. Administer virus protection including installation, configuration, upgrades, troubleshooting, and remediation of infected systems and applications. Conduct vulnerability assessments, including the identification and investigation of potential security threats and vulnerabilities in our network. Implement necessary configurations to ensure a secure network. Identify current security environment improvement opportunities and research, plan, and propose possible solutions. Work with other Utility network owners to implement security measures as appropriate. Assist in coordinating and implementing the Information Technology security/cybersecurity incident response plan; provide analysis and remediation/prevention measures regarding imminent security breaches. Recommend the use and deployment of existing security monitoring software. Assist with methods and practices to develop a secure network and the protection of IT assets. Review and manage MPW's IDS/IPS systems. Act as the Information Technology primary network security engineer ensuring remediation efforts and security patching for all corporate networking devices and services, including: Monitor digital security systems, note anomalies, and research potential security issues and/or breaches. Assist in all aspects of network configurations, monitoring, and support. Ensure daily monitoring of event logs on servers and network hardware is carried out. Configure, implement, and maintain sensors for all IT infrastructure devices within the existing monitoring system. Perform security patch deployment and testing. Troubleshoot and configure client-side VPN connections. Perform vulnerabilities assessment and internal/external penetration testin Review network security reports and react to anomalies and errors. Revise, monitor, and configure Microsoft 365 security controls. Monitor network security alerting and provide daily and weekly reporting as needed. Support user access and user security access for data and Microsoft Windows Services. Provide support and assistance in security upgrades and Server operating security system upgrades. Maintain all required documentation, such as hardware and software error logs, updates on projects, backup logs, procedures, etc. Provide support for various projects/tasks involving IT security services. Support and development of Utility-wide security programs as part of the MPW's Cybersecurity Committee and Cybersecurity Strategic Plan. Other Responsibilities Draft and review/approve documentation of security policies and procedures. Present security training as needed. Participate, as directed, in appropriate committees for the Utility. Administer digital certificates for MISO and/or outside marketing partner. Other duties as assigned.

Job Details Galesburg, ILDescription IT Intern Opportunity in Galesburg / Macomb! Bridgeway Inc. has an exciting opportunity for an IT Student Intern based in our Galesburg and/or Macomb office. This opportunity is for 8 to 12 weeks and based on curriculum requirements. We are looking for innovative and passionate intern to be part of our meaning behind the mission "Creating Solutions for Everyone". The IT Intern will assist IS staff in day-to-day functions while learning systems and network troubleshooting to isolate, diagnose, and resolve problems. Assist IS staff in maintenance and operation of network and system resources. Grow your knowledge in help desk support, end user support, equipment setup, and resolve problems to name a few. We would love to hear from you. Our minimum requirements include being enrolled and in the process of earning in a two-year college or technical school pursuing an IT degree or certification. Must have some practical computer hardware and software experience, and some experience in end-user applications. Bridgeway is an Equal Opportunity Employer It is the objective of Bridgeway to make Equal Employment Opportunity (EEO) a reality for all employees and qualified applicants without regard to sex, sexual orientation, gender identity, national origin, ancestry, age, race, religion, marital status, physical or mental disability or unfavorable discharge from military services and to prevent sexual harassment in employment.

Department: Information Technology Reports To: Systems Support Manager Salary Grade: $71,171 - $106,757 annually, plus bonus opportunity As an IT Systems Administrator, you will plan, evaluate, monitor (performance and capacity), and identify areas for enterprise-wide system improvements and upgrades. You will also recommend solutions to business problems and stay informed on industry trends and developments. WHAT YOU'LL DO Formulate and document standard procedures for administration Plan, coordinate, and implement upgrades and establish maintenance requirements Develop and implement testing and evaluation plans for IT systems and controls to gauge conformity with industry standards of efficiency, accuracy, and security Manage capacity planning, BC/DR/HA, and performance analysis Fine tune and monitor systems while ensuring reliability and availability of enterprise systems Leverage current system catalog to reduce operation costs and maintain system logs and records Analyze and identify trends in issue reporting and devising preventive solutions Maintain, optimize, and document the hybrid infrastructure environment and evaluate new technologies Assist in development and implementation of policies and procedures YOU MUST HAVE Bachelor's Degree preferred and 3-5 years of work experience or equivalent Dot Foods experience Ability to lift boxes up to 50 pounds Proficient diagnostic and troubleshooting skills with PC software (Microsoft Office products and larger third-party systems) Proactiveness in anticipating and resolving problems YOU MAY ALSO HAVE Positive, professional written and verbal communication skills Interpersonal skills in working with all departments Effective customer service orientation Analytical thinking and problem-solving ability Ability to multitask and work well under pressure Ability to work independently and within a team environment ROLE SPECIFICS Travel - Ability to travel via car, plane, train to attend meetings and training as needed Schedule - Ability to work flexible hours; may include evening hours and weekends to meet the responsibilities of the job WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: Competitive compensation package, including bonuses for successful performance Extensive benefits including medical, dental, 401k, and profit-sharing Significant advancement opportunities Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

MLC CAD Systems LLC is seeking to add a SOLIDWORKS Customer Service Engineer to our team. The primary objective of the SOLIDWORKS Technical Support Engineer is to increase customer success by providing the highest quality technical support for MLC CAD Systems Clients. If your background matches the experience & qualifications we are looking for, we would love to have you apply for this position. LOCATION: Davenport, IA ____________________________________________________________________________ This is a customer-facing (via phone, web meeting, or email) position that requires good written and verbal communications skills, and a proven proficiency in troubleshooting and resolving technical issues that affect users of SOLIDWORKS applications. Responsibilities of SolidWorks Customer Support Engineer: Diagnose and solve a range of issues, including, but not limited to software deployment, installation & setup, general 3D modeling, and hardware-related issues. Provide resolution to technical support issues in a professional and timely manner. Develop workarounds and operating techniques when needed and communicate them to customers. Conduct webinars/support training for the customers to enhance their SOLIDWORKS troubleshooting skills. Develop and implement web-based support including knowledge base articles, technical and operational techniques, and technical documentation. Communicate with customers via phone, web meeting, and e-mail to solve problems. Limited travel may be required for visiting clients to provide additional or escalated on-site support. Qualifications of Customer Support Engineer: Strong customer focused attitude is a must. Experience with 3D CAD software such as SOLIDWORKS Desktop CAD or 3DEXPERIENCE SOLIDWORKS roles. SOLIDWORKS CSWP preferred. Positive, self-motivated individual with a high level of enthusiasm and willingness to learn and incorporate coaching and instructions into daily tasks and assignments. Strong verbal and written communication skills. Familiarity with Microsoft Operating Systems and Microsoft Office products. 2+ years related design or drafting experience, or equivalent combination of education and experience. Technical degree in Mechanical, Aerospace, Computer Science, or related discipline is preferred. Have a basic understanding of manufacturing practices and processes. If you feel you would be a good fit for our team and this position, we want to hear from you! A position on our Technical Support team ranges from $80K to $90K/yr (base + performance bonus). We value our employees and provide full healthcare benefits, company 401k and paid vacation.

code/classification/level/work relationships * Support the college's academic, athletic, and special event environments by managing, maintaining, and troubleshooting audio-visual (AV) and information technology (IT) equipment and systems. * MIDTIC26920 * Mid-management, IV * Non-exempt, non-bargaining unit * Reports to: Executive Director of Information Services * Principal working relationships: Chief Information Officer, Executive Director of Administrative Computing, Infrastructure Services Specialist, Faculty, Staff, and Students Primary responsibilities IT Support: * Perform basic troubleshooting and resolution of IT-related issues, such as network connectivity, hardware malfunctions, and software updates. * Support the deployment and management of IT assets, including software installations and user account management. Maintenance and Troubleshooting: * Perform routine maintenance on AV and IT equipment to ensure optimal performance and longevity. * Troubleshoot and resolve technical issues in real time to minimize disruptions during events and classes. * Maintain an inventory of AV and IT equipment and recommend upgrades or replacements as necessary. Athletic Events and Special Event Support: * Set up, operate, and dismantle AV systems for athletic events, including scoreboards, public address (PA) systems, and live streaming equipment. * Provide AV support for college events such as meetings, ceremonies, and performances. * Collaborate with event organizers to assess AV needs and ensure timely setup and operation. * Provide support outside of standard Business Hours as needed. Collaboration and Planning: * Work with IT and facilities staff to coordinate the installation of AV systems for new construction and renovations. * Assist in developing standard operating procedures and documentation for AV systems and services. * Stay current on emerging AV and IT technologies and recommend innovative solutions to enhance the college's capabilities. Risk-management and loss-prevention activities * Maintain a working knowledge of the college's emergency procedures and actively participate in the college risk-management program. * Monitor conditions, events and circumstances that present risk to the college community. Intervene and/or report as specified in the college's risk-management plan. Minimum necessary education, skills and experience * Associate degree in a related field (e.g., Audio-Visual Technology, Information Technology, or Communications) or 4 equivalent experience. * 2+ years of experience in AV support, including setup and operation in both classroom and event environments. * Proficiency with AV equipment, including projectors, mixers, microphones, video cameras, and streaming devices. * Basic knowledge of IT systems, including networking principles, computer hardware, and software. * Strong troubleshooting skills and the ability to resolve technical issues quickly and independently. * Excellent interpersonal and communication skills to work effectively with diverse stakeholders. * Availability to work evenings, weekends, and flexible hours is required. Primary schedule noon-9P.M. Monday-Friday. * Ability to exhibit responsiveness to requests for assistance from students, staff and community members in a helpful and timely manner. * Valid Driver's License- Some travel between campus locations may be required. * Spanish or French proficiency preferred.

Mindlance is a national recruiting company which partners with many of the leading employers in IT, financial services, engineering, semiconductor, clinical and pharmaceutical domains. You can learn more about us at ****************** Job Description Position Details: Role: HPC Support Analyst Location: Moline, IL 61265 Duration: 12 Months (W2) Lead development, implementation, and support activities for applications on Enterprise High Performance Computing (HPC) systems. Load and administer batch queuing software. LSF, Load and configure FEA and CFD applications like Abaqus, Ansys, StarCCM, Acusim, etc. Develop job submission and cluster maintenance shell scripts for POSIX platform System level job diagnostics and system management Report Cluster utilization metrics Investigate, document and solve application software issues Work with software suppliers, engineering analysts and IPN infrastructure group to develop, test and implement solutions for new and existing applications on new and existing HPC systems. Experience using Linux or UNIX operating system, Shell scripting experience (Bash, perl, python), knowledge of IBM LSF and related products. Background in batch queuing software for cluster workloads. Experience scripting FEA and CFD codes for job submittal. Ability to work well in a team environment. 2-4 Years' experience. Will be working onsite. Hours of work typically 7am-4pm (but fairly flexible). Will work 24/7 on-call every 3rd week but schedule may change. Provides application development and support to partner in the planning, delivery and/or support of business processes utilizing information technology and business practices for strategic business units. Work is of low to medium complexity and low to moderate in risk. Contact with responsibility focused extending to other departments and functional operations and interaction with business contacts on tactical issues. Participates in various roles as a team member. Follows processes for tasks with some review. Uses discretion and judgment in planning own work/schedule. Impact of decision-making is low to medium risk and impact. Participates in sharing knowledge within the team. Applies information analyses to assist in the effective implementation and integration of business sub-processes or processes. Completes routine changes and improvements to existing processes. Identifies, analyzes and applies information technology and business practices to support strategic business process/plans. Participates as required to design, develop, test and integrate applications of low-medium complexity. Participates in the implementation of information technology and business processes of low-medium complexity. Supports, evaluates, and continuously improves information technology and business processes to maintain alignment with business plans of low- medium complexity and low-moderate risk. Performs activities according to project plans and schedule. Has contact with other departments and functional operations and interacts with business contacts. Qualifications 2 - 4 years of experience in HPC Support. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Help Desk Specialist I Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum one (1) year experience. Set up and troubleshoot domains, user accounts and software accounts. Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices. Add or replace memory, new keyboards, motherboards, and other components. Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users. Coordinate with vendors to resolve problems. Support server, common user applications, desktop services, and network connectivity and associated hardware.

Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. * Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. * Ensures systems availability, functionality, integrity, and efficiency. * Installs new or modified litigation support hardware and software. * Resolves hardware/software interface and interoperability problems. * Maintains and controls the district's litigation support equipment inventory. * Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. * Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. * Promotes awareness of security issues among management and employees. * Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures * Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. * Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. * Performs other related duties as assigned. Qualifications: * Must be a U.S. Citizen * Bachelor's Degree (In related field) * Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance * Experience with Litigation Support principles, methods, and practices * Experience with Litigation Support systems development concepts * Performance monitoring principles and methods * Quality assurance principles * Familiarity with Technical documentation methods and procedures * Familiarity with Systems security methods and procedures * Oral and written communication techniques * Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity * Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems * Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: *******************

Purpose / Classification / Level / Working Relationships code/classification/level/work relationships Support the college's academic, athletic, and special event environments by managing, maintaining, and troubleshooting audio-visual (AV) and information technology (IT) equipment and systems. MIDTIC26920 Mid-management, IV Non-exempt, non-bargaining unit Reports to: Executive Director of Information Services Principal working relationships: Chief Information Officer, Executive Director of Administrative Computing, Infrastructure Services Specialist, Faculty, Staff, and Students Major Responsibilities / Assists With / Risk Management Primary responsibilities IT Support: Perform basic troubleshooting and resolution of IT-related issues, such as network connectivity, hardware malfunctions, and software updates. Support the deployment and management of IT assets, including software installations and user account management. Maintenance and Troubleshooting: Perform routine maintenance on AV and IT equipment to ensure optimal performance and longevity. Troubleshoot and resolve technical issues in real time to minimize disruptions during events and classes. Maintain an inventory of AV and IT equipment and recommend upgrades or replacements as necessary. Athletic Events and Special Event Support: Set up, operate, and dismantle AV systems for athletic events, including scoreboards, public address (PA) systems, and live streaming equipment. Provide AV support for college events such as meetings, ceremonies, and performances. Collaborate with event organizers to assess AV needs and ensure timely setup and operation. Provide support outside of standard Business Hours as needed. Collaboration and Planning: Work with IT and facilities staff to coordinate the installation of AV systems for new construction and renovations. Assist in developing standard operating procedures and documentation for AV systems and services. Stay current on emerging AV and IT technologies and recommend innovative solutions to enhance the college's capabilities. Risk-management and loss-prevention activities Maintain a working knowledge of the college's emergency procedures and actively participate in the college risk-management program. Monitor conditions, events and circumstances that present risk to the college community. Intervene and/or report as specified in the college's risk-management plan. Minimum Necessary Skills, Experience, and Educational Background Minimum necessary education, skills and experience Associate degree in a related field (e.g., Audio-Visual Technology, Information Technology, or Communications) or 4 equivalent experience. 2+ years of experience in AV support, including setup and operation in both classroom and event environments. Proficiency with AV equipment, including projectors, mixers, microphones, video cameras, and streaming devices. Basic knowledge of IT systems, including networking principles, computer hardware, and software. Strong troubleshooting skills and the ability to resolve technical issues quickly and independently. Excellent interpersonal and communication skills to work effectively with diverse stakeholders. Availability to work evenings, weekends, and flexible hours is required. Primary schedule noon-9P.M. Monday-Friday. Ability to exhibit responsiveness to requests for assistance from students, staff and community members in a helpful and timely manner. Valid Driver's License- Some travel between campus locations may be required. Spanish or French proficiency preferred.