Information Technology/Support Technician Jobs in Northampton, PA

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What's In It for You? Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you'll grow quickly within an organization committed to your success Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4 Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development Tools Provided: DISH-supplied van, tools, and uniforms What You'll Be Doing: As a Field Technician, you'll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include: Working independently while enjoying support and collaboration from team members Managing your day to drive success while benefiting from the support of a large, competitive company Building rapport and ensuring an excellent customer experience Installing and servicing DISH products and smart home solutions Educating customers on product usage and smart home benefits Selling products and services with the intent to give our customers the best possible home entertainment experience Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times Our Training Program Offers You: A process-based approach to effectively drive customer satisfaction Best-in-class practices, designed and tested by our technicians Knowledge of tool selection and proper use Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes Required Skills and Experience: Customer Focus: Ability to build rapport quickly and ensure client satisfaction Problem-Solving: A knack for solving complex issues for a diverse customer base Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning Adaptability: Comfortable working in an environment that appreciates agility and determination Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs Licensing: Valid driver's license with a clean driving record Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Skills, Experience and Requirements Required Skills and Experience: Customer Focus: Ability to build rapport quickly and ensure client satisfaction Problem-Solving: A knack for solving complex issues for a diverse customer base Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning Adaptability: Comfortable working in an environment that appreciates agility and determination Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs Licensing: Valid driver's license with a clean driving record Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Salary Ranges Compensation: $23.25/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

The Medical Information Contractor's responsibilities will include the following: Receives, documents, and responds to written medical information requests from healthcare providers Handles escalated calls from the client's call center regarding products as needed Updates and/or creates medical letters pertaining to client's products Limits corporate liability by meeting the medical ethical and legal responsibilities of providing product/device-related information Serves as an educational resource to both internal and external customers Recognizes and gathers, according to FDA guidelines and company policies, initial information regarding any product complaint or adverse event of which made aware during the handling of medical information and medical device inquiries Contributes to interdepartmental projects, and supports the provision of medical, scientific and technical information regarding client's products, as needed Provide assistance and/or training to other medical information personnel (i.e. consultants) Participate in handling call center escalations (no on-call or after-hours required, however) Required: Pharm D 1-3 years experience with providing medical information to customers Excellent attention to detail, interpersonal, communication, and negotiation skills. MS Office; Experience with MI Systems a plus, but not required Terms/Start: 12+month contract with option to extend Start 2 weeks from offer Hybrid in Princeton, NJ Health benefits available (health, dental, vision, 401k)

Years of Experience: 1-3 Education Requirements (if any): Minimum of Associates degree or higher in business or related discipline Required Skills: ?BT Service Management ServiceNow MS Office products customer service

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $83,300.00 - $137,400.00 Target Openings 1 What Is the Opportunity? Under general supervision, the position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Liability related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. What Will You Do? Directly handles assigned claims. Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively creates Claim File Analysis (CFA) by adhering to quality standards. Utilizes diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or presents at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Develops and employs creative resolution strategies. Prompt and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manage both allocated and unallocated loss adjustment expenses. Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases, based on severity/ complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special. Account Communication (SAC) instructions and inquiries from agents and brokers. Represents the company as a technical resource; attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Shares accountability with business partners to achieve and sustain quality results. Evaluates all claims for recovery potential; directly handles recovery efforts and/or engage and directs Company resources for recovery efforts. Perform other duties as assigned. Potential travel up to 30% What Will Our Ideal Candidate Have? Bachelor's Degree preferred. 5 years business experience preferred. Advanced level knowledge and skill in claim and litigation. Basic working level knowledge and skill in various business line products. Strong negotiation and customer service skills. Skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. Able to make independent decisions on most assigned cases without involvement of supervisor. Openness to the ideas and expertise of others actively solicits input and shares ideas. Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices. Demonstrated coaching, influence and persuasion skills. Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise. Can adapt to and support cultural change. Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. Analytical Thinking - Intermediate Judgment/Decision Making - Intermediate Communication - Intermediate Negotiation - Intermediate Insurance Contract Knowledge - Intermediate Principles of Investigation - Intermediate Value Determination - Intermediate Settlement Techniques - Intermediate Legal Knowledge - Intermediate Medical Knowledge - Intermediate What is a Must Have? High School Diploma or GED. 2 years of liability claim handling experience and/or comparable litigation claim experience. In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job. What Is in It for You? Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ********************************************************* 0

Do you desire to take your career to the next level with a growing firm? Are you looking to improve your skillset within a team-based environment? …We welcome you to join us in a career of professional development, purpose, and team camaraderie! Your Role: At Foundations Financial Partners, we believe that people join other people, not organizations. We are looking for a highly detailed individual to become an integral part of our client servicing team. As Financial Planning Support Specialist, you will assist firm management and senior advisors in meeting the multifaced needs of our clients as our firm grows. Your primary responsibilities will be to: - Assist advisors with the firm's financial planning software: eMoney Analyze and input data into eMoney Run base reports and specialized scenario planning Monitor links into eMoney from investment partners and clients' personal accounts Monitor and update all financial plans pre and post client meetings - Assist advisors with investment research and portfolio development Support the investment committee with monthly and quarterly reporting Assist the advisory team with portfolio construction Assist with allocation model development and monitoring - Assist with account opening process and account review process - Provide assistance with complex client servicing and follow-ups - Oversee and perform various investment reports - Execute trade orders from advisors and clients directly Key Skills Desired: Detail-oriented Strong organizational skills Self-starter/fast learner Team player (inter-dependent) Excellent communication skills (verbal and written) Service orientation Advanced computer skills Strong ethical/moral code Educational Requirements: Bachelor's degree in Finance/Accounting or professional equivalent FINRA Series 7 and 66 registrations (preferred or willingness to complete in 2 - 3 months) PA Life, Accident, and Health Insurance license (preferred or willingness to complete in 2 - 3 months) 3 - 5 years' experience in financial services operations or a related position Compensation: Competitive salary with bonus opportunities Benefits (health, dental, life, retirement plan) Who We Are: Foundations Financial Partners is a financial planning and wealth management firm in Doylestown, PA with a mission to build lasting financial security in the lives of our clients. We strive to plan, protect, and grow our clients' wealth by delivering the advice, strategies, and solutions needed to succeed over the long-term. Our focus on developing deep and meaningful relationships with our clients has enabled us to do so successfully for over 30 years. If you believe you're a strong fit for this position, we invite you to start the conversation with us by submitting your resume to Jillian Smith, Marketing & Recruiting Coordinator, at *******************************. Please allow 48 hours for a thoughtful response.

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

One of our leading Legal clients are seeking a Technical Training Specialist to join their Document Production and Support Services team. In this role, you will be instrumental in developing, coordinating, and delivering training programs focused on enhancing the technical skills of our team, with a special emphasis on document production tools and software. You will also support the implementation of new applications and ensure the effective use of document procurement tools across the firm. Key Responsibilities: Design and deliver technical training programs tailored to enhance document production and procurement skills. Facilitate training sessions, both in groups and one-on-one, to support team members in mastering document production tools. Create and maintain clear, user-friendly training materials, including guides and reference documents. Partner with internal teams to assess and address training needs, focusing on document production efficiency. Assist in testing and evaluating new document-related applications before release. Provide expert-level support and guidance on tools such as MS Word, Excel, PowerPoint, and industry-specific document production and procurement software. Collaborate with various departments to ensure seamless implementation and training on new document-related technologies. Qualifications: At least 5 years of experience in technical training development in a legal environment, with a strong focus on document production and procurement tools. Advanced proficiency in MS Word, Excel, and PowerPoint; Microsoft certification preferred. Extensive expertise with Litera products (DocXtools, Litera Create, Litera NTD, BestAuthority, ChangePro) and competing document automation tools. Strong verbal and written communication skills with the ability to explain complex document-related processes clearly. Demonstrated ability to assess training needs and develop effective training solutions. Excellent organizational, project management, and time-management skills. Ability to travel to firm offices as needed. If you have a deep understanding of document production and procurement tools and are passionate about developing and delivering training programs that enhance team capabilities, we'd love to hear from you.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Position: Desktop Support Specialist Location: PHILADELPHIA, PA Duration: 12 + months (possible extension) Skills Overview: · Deskside skills, win 7, office 2014, 365…Encryption, break fix, IMAC installation, large Ticketing systems, service now, (network , routers basics)…IP telephone, conf phone for user….AD, cisco · Win7/Win XP OS support · Skills Overview (list or overview) Deskside Support Tech. · Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows Additional Information For more information, Please contact Shubham ************

Department: IT Support Travel Requirement: Up to 20% Position Type: Full-Time Exempt We are seeking a skilled and experienced Computer Technician with a minimum of 3 years' experience to join our IT Support team. In this role, you will provide advanced technical support and ensure effective operation of computer systems and peripherals. The ideal candidate will have a strong background in user support, excellent communication skills, and a passion for technology. Key Responsibilities: Deliver basic computer hardware and printer support, including the sanitization of equipment. Assist users with Microsoft Office products (Word, Excel, etc.), promoting best practices and troubleshooting issues. Manage inventory of IT equipment, ensuring accurate updates and orders using Excel spreadsheets. Utilize various barcode scanner devices for efficient inventory management. Oversee ticket management processes to track and resolve user support requests in a timely manner. Set up, configure, image, and install software on computers and peripherals. Configure and troubleshoot Cisco IP phones, ensuring users have the necessary support for communication needs. Troubleshoot Windows-based systems, Microsoft Office software, and laptop/desktop hardware issues effectively. Maintain excellent customer service standards through effective communication with customers, peers, and management. Required Skills and Qualifications: Basic knowledge of computer hardware and printer support. Proficiency in Microsoft Office products (Word, Excel, etc.). Strong inventory management skills. Experience using barcode scanner devices. Familiarity with ticket management systems. Ability to manage data effectively, particularly inventory updates in Excel. Excellent written and verbal communication skills. Experience with computer setup, configuration, imaging, and software installation. Knowledge of troubleshooting Windows operating systems and Microsoft Office software. Strong customer service skills, focused on user satisfaction. Preferred Qualifications: Previous experience 3 years in a technical support role Familiarity with network setups and basic networking concepts. Active Clearance Additional Information: This position may require occasional travel (up to 20%) to support users at various locations. If you enjoy providing exceptional user support and mentoring others in a technical environment, we encourage you to apply!

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The End-User Services unit is responsible for the development, implementation, and maintenance of IT Service Management (ITSM) functions OIT. ITSM is the process-focused management of IT services to provide the best quality of service in a customer-centric, cost-justified, and efficient way. The position of Technical Support Specialist serves as the main point of contact between the IT Services and the users of these services to resolve and or diagnose as many problems as possible at this level. Essential Functions Customer Relations: • Receive incident and information request calls from the customers for IT services, and service that call either by resolving on point of contact or passing the call to the most appropriate person for resolution. • Monitor the progress of the call from inception to resolution. • Keep customers informed of the progress of their queries. • Escalate calls to the Service Desk Manager using predefined procedures where the resolution. • Professional customer service skills Technical: • Prioritize and escalate calls based on knowledge of the business impact of the reported problems. • Resolve as many calls as possible at tier 1 • Assess and provide a clear definition of problems to pass to tier 2 & tier 3 • Keep abreast of new developments in technology within the Division of Technology so that the customers can be assisted with problems resolution at point of contact. • Carry out first line incident resolution for any IT related problems that fall outside agreed targets. Competencies, Knowledge, Skills and Abilities Ability To: • Appreciate the basics of multiple technologies and services from different technologies and service providers. • Demonstrate keyboard skills and a good understanding of PC software and operating systems e.g., MS Windows, MS Office, Mainframe, SQL. • Apply classroom knowledge to the working environment in order to provide basic & 1st level support to customers. • Work independently and as a team member within established policies and procedures. • Explain technical issues to non-technical personnel. • Work within standard documented procedures. • Meet commitments. • Respond promptly to customer needs. • Solicit customer feedback to help improve services. • Manages difficult or emotional customer situations. • Demonstrate good communication, problem solving, and application support skills. Knowledge Of: • Principles of quality assurance, performance monitoring and the ways in which a commitment to a customer focus can be practically demonstrated. • Principles of equality and the ways in which they can be demonstrated in every aspect of the Unit's work. • Principles of ITIL Service Management. • Basic knowledge of computer hardware troubleshooting. Motherboard, Ram, and Hard Drive installation. • Strong written and oral communication skills Qualifications • High School Diploma, GED, or other equivalent. • Knowledge of PC hardware & A+certified • Minimum 1 year experience in a Help Desk environment Additional Information Salary Not to Exceed: $50,000 Starting salary to be determined based on experience and qualifications. Important: To apply, candidates must provide a cover letter and a resume. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents • Our wellness program offers eligibility into the discounted medical plan • Employees receive paid vacation, sick leave, and holidays • Generous retirement savings options are available • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. • Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected] .

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Assure Fertility Partners of Philadelphia - Main Line Fertility is looking for a Regional Field IT Support Specialist who can provide technical support and troubleshooting for our clients in various locations in Philadelphia and Eatontown. The ideal candidate will have a Network+ certification and at least two years of experience in IT field service. The Regional IT Field Tech will be responsible for installing, configuring, maintaining, and repairing network devices, computers, printers, and other peripherals. This individual will also perform network assessments, audits, and upgrades as needed and will also be expected to assist with HQ projects as needed. Responsibilities: * Provide onsite and remote technical support and troubleshooting for clients in various locations. * Present in a professional manner to fellow "family members" / colleagues. (Business Casual dress code.) * Install, configure, maintain, and repair network devices, computers, printers, and other peripherals. * Perform network assessments, audits, and upgrades as needed. * Document and update network configurations, issues, and resolutions. * Ensure compliance with IT policies, standards, and best practices. * Escalate complex issues to the IT Manager or the IT team as appropriate. * Communicate effectively with clients and provide excellent customer service. * Travel to different locations within the region as required. * Daily check in with HQ teams. * Other duties as assigned. Qualifications: * Network+ certification or equivalent is required. * At least two years of experience in IT field service or a related role. * Working knowledge of network protocols, devices, and tools. * Working knowledge of Windows and Linux operating systems and applications. * Working knowledge of hardware and software installation, configuration, and troubleshooting. * Ability to work independently and as part of a team. * Ability to prioritize and manage multiple tasks and projects. * Ability to communicate effectively with technical and non-technical audiences. * Ability to travel to different locations within the region as required. * Valid driver's license and reliable transportation. * High school diploma is required. Why You'll Love Working Here - Our Amazing Benefits: Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available. Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family. Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most. Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose! Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years. Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being. Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck. Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable! Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development. Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness. Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them. Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description MUST HAVE: Previous IT Service Desk experience including: Experience investigating and supporting end user technology including hardware, printers, phones, and software Active Directory experience including password reset and basic user and security administration Experience with laptop reimaging Proficient in Microsoft Office applications including MS Outlook Excellent communication and strong customer service skills Qualifications Need Local Candidates Additional Information Best Regards, Paramjot Singh

We are seeking an innovative and technically skilled IT Business Specialist with 5+ years of experience preferably in pharmaceutical sales and distribution. The ideal candidate will have a strong background in business processes, data analysis, and enterprise systems, coupled with the ability to leverage emerging technologies such as Artificial Intelligence (AI), Robotic Process Automation (RPA), and Machine Learning (ML) to drive business improvement and innovation. This role involves collaborating with cross-functional teams, analyzing business requirements, and leveraging technical skills to support data-driven decision-making and process improvements. ESSENTIAL DUTIES AND RESPONSIBILITIES • Collaborate with stakeholders to gather, analyze, and document business requirements for finance, revenue management, sales, distribution, and pricing processes. • Identify and implement process improvement opportunities to optimize efficiency and ensure compliance with industry standards. • Design and implement solutions using AI, RPA, and ML technologies to automate processes, improve efficiency, and enable innovation. • Lead initiatives to integrate AI and ML models into existing workflows to enhance forecasting, pricing strategies, and sales optimization. • Identify and implement opportunities for RPA to streamline repetitive tasks and improve operational efficiency. • Extract, clean, and analyze large datasets, ensuring data accuracy and integrity to support advanced analytics and AI-driven initiatives. • Perform data analysis to uncover trends, identify areas for improvement, and provide actionable insights for business operations. • Develop, maintain, and optimize dashboards and reports using tools such as Microsoft Fabric BI to support business intelligence needs. • Provide support and expertise for specialized business processes, including Government Pricing, Medicaid, Bid Management, and Chargebacks. • Work with technical teams to ensure proper configuration, integration, and optimization of enterprise systems, including: • SAP S/4HANA SD, FI, and MM modules • Vistex Revenue Management • Tracelink Serialization for product tracking and compliance • Salesforce systems for CRM and sales operations • Microsoft Fabric • Drive IT projects related to the applications portfolio with ongoing communication through project execution • Develop and execute test plans to validate system changes and enhancements. • Train users on new technologies, systems, and processes, ensuring adoption and effective use. Project Management • Develop project scope, plans, timelines and milestones in collaboration with management and stakeholders. • Manage project execution according to plan and proactively manage changes in scope, resources, timeline and costs. Identify risks and develop contingency plans • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Vendor Management • Work closely with the organization IT department and third-party service providers to set standards, incorporate best practices into the organization, and monitor configuration changes to maintain appropriate risk levels. • Manage vendor deliverables and SLAs for IT consultants, telecom service providers, multiple ISP and circuit providers. • Build and sustain credible business relationships vital to the success of the IT department. Requirements KNOWLEDGE / SKILLS /COMPETENCY • Ability to collaborate and build relationships with business partners and quickly grasp business strategy. • Proven project management skills • Excellent organizational, prioritization and time management skills • Expertise to clearly define complex issues despite incomplete or ambiguous information • Passion for using data and creating data-driven cultures • Effectively manage multiple work streams and tasks • Self-motivated and able to work independently with minimal direction EDUCATION/EXPERIENCE • Bachelor's degree in business administration, Information Systems, Data Analytics, or a related field. • 5+ years of experience in business analysis, preferably within the pharmaceutical sales and distribution industry. • Hands-on experience with SAP S/4HANA SD, FI, MM modules, and Vistex Revenue Management. • Experience supporting Government Pricing, Medicaid, Chargebacks, or similar pharma specific processes is highly desirable. • Proficiency in data analysis and visualization tools, including Microsoft Excel (advanced), Power Query, and Microsoft Fabric BI. • Familiarity with Python, R, and SQL for data analysis and automation. • Knowledge of RPA platforms (e.g., UiPath, Automation Anywhere) and experience implementing automation solutions. • Strong analytical, problem-solving, and communication skills. • Knowledge of regulatory and compliance requirements in the pharmaceutical industry. • Other Preferred Skills: o Experience with data warehouse platforms and ETL processes. o Familiarity with cloud technologies and services, such as Microsoft Azure or AWS. o Project management certification (e.g., PMP, Agile). o Hands-on experience with project management tools such as Plan View, JIRA, ALM, MS Project and Azure DevOps o Experience with cloud-based AI/ML platforms such as Microsoft Azure AI, Google AI, or AWS ML. o Experience in predictive analytics and data-driven decision-making using ML models. WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the individual is: • Frequently required to sit and/or stand, walk, talk and hear. • Constantly required to use hands and fingers to operate office machines and equipment. • Frequently required to reach with hands and arms. • Occasionally required to stoop, kneel and crouch. • Required to occasionally lift, carry, push, pull, or otherwise move objects. • Occasional travel required between various locations in US and some international travel. What We Offer: • A collaborative and forward-thinking work environment. • Opportunities to lead innovation and drive change through advanced technologies. • Competitive compensation and benefits package.

NJM Insurance | 2025 Paid Summer Intern Program! Apply today! This is a robust program that includes: Lunch with our leaders. Meaningful work where you are a contributor and collaborator. Team Intern Project: Researching and presenting a business question to our top leaders. Leader Presentations: Insurance Industry, Key Departments and how they work and more. Informational interviews in areas you want to learn more about. Intern Fun: Night at the Trenton Thunder Game Two volunteer events to give back to the community in which we serve. Lunch & Learns Networking Weekly game days Intern Quotes: John: “NJM is a place to learn and grow. The community is truly special.” Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.” Maggie: “People are here to help, and we are here to learn.” Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!" Overview NJM Insurance Group is accepting applications for our Summer 2025 Internship Program. We are looking for an analytical and inquisitive intern to join our Quality Engineering Team. The QA Automation intern will be involved in projects related to testing (60%) as well as coding and development (40%). The intern will complete training and job shadowing, so prior internship experience is not required. Job Responsibilities: Learn the Quality Engineering function in Software development lifecycle and assist the teams with: Design, develop and make improvements to the test automation framework written in Java. Work with other SDET's and Testers to troubleshoot automation framework issues and provide fixes. Build and deploy build to production environment Create Manual and automated test scripts to test the application under test. Execute both Manual and Automated tests to support project delivery teams. Manual validation of Documents generated against specified requirements. Required Qualifications & Experience: Minimum of 3.0 GPA (3.5 or above is preferred) Rising senior or junior pursuing a Bachelor's degree in Computer Science, IT or equivalent Demonstrates knowledge in one or more programming and scripting languages such as Java, C#, .NET and JavaScript etc. Demonstrates an aptitude for software engineering Ability to learn quickly (functional and technical aptitudes) and apply those learnings Demonstrates strong analytical and communication skills Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

Facilitate use of technology-based tools and methodologies to review, design and/or implement products and services. Plan and monitor engagements to ensure deliverables meet work plan specifications and deadlines. Provide both desk side and telephone based hardware and software technical support and training for IT Help Desk. Trains users learning new company-provided applications and assists in problem solving for applications issues. Provide training on company software and equipment. Support Access, Word, Excel and other Office apps. Support our internet-based applications. Interface with vendors to arrange service calls, follow-up on open issues, gather information. Essential Functions and Responsibilities Collaborate with designated department/team on ongoing projects Participate in meaningful work and projects to enhance your skill set, explore your talents, and network with our company leaders Participate in trainings and day to day operations Provide administrative support Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience Currently enrolled in accredited college/university Bachelor's degree program. Proficient in the use of Microsoft Office Suite and SharePoint (preferred) Strong written and verbal communication skills Ability to work in a collaborative team environment as well as complete individual tasks

Your Tomorrow is Here! Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike. Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military