Information Technology/Support Technician Jobs in Gilroy, CA

Under minimal supervision, provides higher level support to field-based analysts assigned to his or her team or designated area, frequently handling non-standard issues, or those for which no resolution has been found. Serves in a Project Facilitator role to assist in the planning and implementation of Group-wide corporate initiatives, develop and analyze new technology deployments and identify different levels of troubleshooting and proactive maintenance. Administers and analyzes information systems operations at an advanced technical level and provides technical direction and recommendations to improve utilization and efficiencies. Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned. Provides technical support for Field based analysts when required. Creates documentation for self-help support and to assist other IT personnel with support. Creates and delivers highly complex solutions and processes and implements projects at an advanced technical level regarding systems operations. Analyzes and evaluates information systems operations and provides expert technical direction and recommendations to improve utilization. Identifies potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform. Acts as a liaison with clients, vendors and technical IT groups. Builds and manages ongoing relationships with business stakeholders in IT and Administrative Services. Assumes responsibility to coordinate solutions when needed. Reports on process and system performance to manager. Assists with the restoration of IT services at locations impacted by catastrophic events or unforeseen circumstances. Conducts training for, and directs the efforts of, end users, outside vendors and less experienced staff. Facilitates and assists with software update distributions (major deployments at satellite locations). Provides 24x7 on call support as required. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study. Five years of related experience. An additional four years of related experience may substitute for the Bachelor's degree. Certificates, Licenses, Registrations or Other Requirements: MCP, ITIL, CCNA. Advanced knowledge or skills in one or more of the following is required: o Computer/software installation, maintenance, and trouble-shooting. o Microsoft Word, Outlook, Excel, Visio, Project, and PowerPoint. o SharePoint Setup. o Basic Server support, including backup/restoration methods, troubleshooting, and problem resolution. o Telephony systems and wireless devices (blackberries, aircards). o Disaster recovery procedures as specified in Corporate guidelines. o Scripting, program design, packaging, imaging, or similar experience to aid in the design, creation, and implementation software tools meant to assist Field Based personnel.

We are seeking a Technical Support Specialist with a strong background in solar energy, battery storage, and electrical systems to join our team. The ideal candidate will have hands-on experience with residential or commercial solar installations, battery storage solutions, inverters, and electrical wiring. This role involves providing technical support, troubleshooting, and customer assistance, ensuring a seamless experience with our energy solutions. Key Responsibilities: Customer Support & Troubleshooting: Deliver exceptional customer service via phone, email, and chat, assisting with solar product inquiries, technical troubleshooting, warranty claims, and post-sales support. Technical Expertise: Maintain up-to-date knowledge of solar panels, battery storage, inverters, charge controllers, electrical wiring, and energy management systems to educate and assist customers. Installation & System Guidance: Provide basic installation support, electrical wiring guidance, system configuration assistance, and troubleshooting for installers, electricians, and end-users. Electrical System Troubleshooting: Assist with circuit breaker compatibility, electrical load calculations, wiring configurations, and grid-tied vs. off-grid system support. Order Processing & Tracking: Assist customers with order status, shipping, returns, and replacements, while coordinating with internal teams for efficient resolution. Issue Resolution: Handle technical escalations, diagnose solar, battery, and electrical issues, and collaborate with engineering teams to provide solutions. Documentation & Reporting: Maintain accurate customer records in CRM systems, document recurring technical and electrical issues, and provide feedback for product and service improvements. Cross-Functional Coordination: Work closely with sales, engineering, and operations teams to enhance the overall customer experience. Upselling & Product Recommendations: Identify customer needs and recommend appropriate solar, battery storage, or electrical accessories and upgrades. Qualifications & Requirements: Experience in solar, battery storage, and electrical systems (e.g., customer support, sales support, installer, electrician, or technical support role). Familiarity with solar panels, inverters, batteries, electrical wiring, circuit breakers, and load management. Strong problem-solving skills in solar, battery, and electrical system troubleshooting. Ability to interpret wiring diagrams, schematics, and electrical blueprints. Experience working with grid-tied, off-grid, and hybrid solar + battery storage systems. Understanding of NEC (National Electrical Code), electrical safety regulations, and permitting processes. Ability to multi-task in a fast-paced environment while maintaining high customer satisfaction. Proficiency in CRM software, support ticketing systems, and technical documentation. Bilingual (Chinese/English) is a plus. Preferred Skills: Hands-on experience with solar panel, battery storage, and inverter troubleshooting. Knowledge of electrical load calculations, panel upgrades, and interconnection requirements. Understanding of solar warranties, installation best practices, and regulatory compliance. Previous experience supporting D2C, distributor, or installer networks in the renewable energy sector. Compensation & Benefits: Competitive salary + performance incentives Health, dental, and vision benefits Employee discounts on solar and battery storage products Career development opportunities in the fast-growing renewable energy industry Location: Onsite-Fremont, CA

Key Responsibilities Technical Troubleshooting and Remote Support: Provide technical troubleshooting support and remote repair guidance for escalated customer inquiries through various channels, including telephone support, video calls, real-time messaging, and tickets generated by the customer relationship management system, typically Zendesk Complaint and Incident Management: Address escalated customer complaints and urgent incidents, ensuring timely follow-up and resolution of issues. Documentation and Solution Development: Maintain documentation of product-related issues and develop corresponding technical solutions Quality and Service Risk Identification: Identify potential quality or service issues during daily customer relationship management; take a proactive manner in reporting relevant issue and following up to ensure timely resolution. Training and Reporting: Assess product post-market performance, prepare training materials for new colleagues to manage technical troubleshooting ticket data in the customer relationship management system, typically Zendesk, and regularly file related analysis reports. Qualifications & Requirements Educational Background: Bachelor's degree or higher preferably in a science, technology, or engineering field. Candidates should be native English speakers, but those who demonstrate proficiency in Chinese (listening, speaking, reading, and writing) will have an additional advantage Experience: At least 2 years of technical support service experience; familiar with customer service workflows. Problem-Solving Skills: Driven by logical thinking and analytical thinking in identifying the root cause of issues Proactive Approach: Proactively develop solutions to identified issues and effectively resolve them through communication and collaboration. Service and Risk Management: Possess strong service awareness and the ability to identify potential service or quality risks. Execution and Learning Ability: Strong execution skills, quick learner, and ability to summarize key information effectively.

We are looking for a dynamic, energetic intern who is eager to learn about enterprise IT best practices. You will be a member of Tencent's Americas IT Center, working closely with Tencent's overseas IT team, learning how to participate in how to provide the best IT product and user experience. Responsibilities Participate in Tencent Overseas IT Product/Solution projects, especially IT automation. Support local functional testing and validation of OIT products/solutions prior to studio adoption. Support the preparation of local test reports for OIT products/solutions, standardize user guides, and improve deployment efficiency. Assist in-demand data analysis and studio adoption-related projects and create dashboards to support PM project management. Conduct team knowledge management, such as wiki and IT self-service knowledge base construction. Organize team activities to improve collaboration with other departments. Other activities are arranged by the supervisor. Requirements Bachelor/master student in the field of business (Management Information Systems), Computer Science, Business (Other), or equivalent. Solid IT skills and good execution Strong affinity with the challenging technical subject. Good communication skills, you are able to work independently, and you are goal-oriented. Available for a minimum of 6 months and a maximum of 12 months. Commit 5 days working from our office.

We are seeking a detail-oriented and proactive Hardware Triage Technician / Electrical Engineering Technician to join the Quality Team. In this role, you will be responsible for tracking and monitoring hardware returns from various global sites and providing critical support to hardware program managers. Your work will help ensure seamless operations by keeping stakeholders informed and maintaining accurate material status updates. This is a 1-year contract with potential for extension/conversion. Key Responsibilities Material Tracking & Monitoring: Actively track and oversee hardware returns from multiple global locations. Status Reporting: Assist hardware program managers by providing timely updates on material status and offering projections for device availability. Collaboration: Hold weekly meetings with regional teams to review the schedule and ensure hardware returns are on track. Data Management: Maintain organized records of hardware returns and relevant data using internal systems. Process Improvement: Identify and recommend improvements to streamline hardware tracking processes. Required Skills & Qualifications Attention to Detail: Highly detail-oriented with the ability to manage complex tracking processes. Communication Skills: Strong verbal and written communication skills to interact effectively with team members and global partners. Team Collaboration: Solid team player who thrives in a collaborative environment. Technical Proficiency: Proficient in Microsoft Excel Experience with MacOS and iOS Familiarity with FileMaker and Wrike is a plus Positive attitude and willingness to learn new systems and processes. Background in hardware triage, electrical engineering, or a related technical field. Previous experience in a hardware support or quality assurance role. Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

About Us: Vanguard International Semiconductor (VIS) is the world's 8th largest pure-play specialty semiconductor foundry, based in Taiwan. VIS Micro, Inc. is our California-based office, and is responsible for sales and account support, and business development in North America. Our semiconductor technologies include the following: logic CMOS, mixed-signal, BCD, BiCMOS, High-Voltage SOI, UHV (ultra-high voltage), Magnetic Sensors, MEMS Sensors (Gyro, G-Sensor, Pressure, Ultrasonic), Discrete power and RF, and Display Driver ICs. We have expertise in Logic, Analog, Mixed-Signal, Display Driver, Power Discrete and Sensor technologies, in consumer, commercial, display, mobile, industrial telecommunications, automotive, medical and high-reliability applications, supporting world-wide fabless, fablite and IDM customers. Our office is conveniently located in Campbell, California, near Highway 17 and 280. To discover more, visit our VIS Careers Page Key Responsibilities : Bridge customers' support needs with internal support teams to provide timely and accurate answers, solutions Promote the company's technologies and be proactive with up-selling and cross-selling opportunities. Support and participate in Business Development related activities, as needed. Support revenue growth in North America, covering all key semiconductor applications and market trends (existing and emerging). Support NA customer technology related activities include: Technology introduction and customer request match/recommendation PDK, design manual support with customer Customer design support - from start to PG Check and compare competitor's technology and feedback to RD for an improvement Education Qualification & Essential Experiences: BS in Engineering, Physics, or related field; Advanced degrees preferable. 10+ years of technical sales, business development, or power semiconductor technology related job function. Familiarity with semiconductor processes, devices; circuit design and CAD design environments, with in-depth experience in at least one of these areas. Proficiency with standard office software, including Microsoft Word, Excel, Powerpoint. Ability and willingness to travel (mostly, but not entirely, within the US) ~25% of the time. Preferred Skills: Familiarity with Process Design Kits (PDK), technology files, device and process specifications Familiarity with Analog, Power Management, Mixed-Signal, MEMS, Automotive product design and applications. Personal Attributes: Legally authorized to work in the US. Demonstrated ability to manage multiple projects and work independently. Bilingual in English and Mandarin, with fluency in English presentations. Ability to work and perform effectively in a fast-paced environment

Lab Technician Duration: 6-month contract, Possible extension Pay Rate: $25-32/hr Samsara is seeking a highly motivated lab technician to support our R&D team at our San Francisco campus. What you can expect in this role: Support lab operations by executing various engineering requests tickets across Firmware applications Conduct in-cab vehicle drive testing. This role requires a valid driver license Perform lab maintenance and upkeep: organization, cleanliness, lab equipment assembly (racks/benches), track equipment calibration, create documents etc Connecting devices, inspecting products, and notifying engineers and lab manager of test bed issues Physically deploying devices to our device farm and activating them in our cloud Collect components and assemble test setups per engineering instructions Solder, label, and crimp prototype cables/components Utilize various lab equipment to execute testing: multimeters, power supplies, thermal chambers, and vibe tables Help take ownership of lab safety and efficiency Label, organize, and track inventory of devices using google sheets, etc. Diligently update project statuses, blockers, and priorities to lab manager and document on Jira test tickets Support vehicle diagnostic testing: vehicle inspections, CAN logging, drive testing, and engineer assisted test execution Equipment maintenance: basic computer operations. Preferred experience working with linux machines with light bash scripting/terminal familiarity. Must Haves: The ideal candidate would be a creative and energetic individual who thrives in a fast paced environment. One who manages priorities and doesn't stress over the occasional “drop everything” assignment. This individual likes to learn and grow with their position. Samsara is growing and so are our labs. We need a creative thinker who likes to be cross functional and can support wherever they are needed. The ideal candidate would meet these requirements: Excellent communication and interpersonal skills, this role is team oriented IT/Networking Background Comfortable working in a lab environment with various tools, vehicles, thermal chambers, and IOT devices. Familiar with basic hardware tools: soldering irons, wiring, relays, terminal blocks, power supplies, multimeters,, DIN rail, etc Comfortable with Linux and basic bash scripting/terminal commands Bonus Qualifications: Interest in lab operations and vehicles Experience in a similar role Jira and confluence experience Familiarity with vehicle diagnostic protocols Familiarity with IOT products and testing technologies

BS Degree in EE or diploma with 2 years of experience in following. Knowledge of Servers/PCs/GPU boards Basic HW troubleshooting skills, first level of triage Familiar with Hardware board bring and Test development on PCIe Interface Scripting: Familiarity with scripting language like: Linux Shell/Python Operating Systems: Windows, Linux Familiarity with Test Equipment (CRO, Power supply etc.) Practical experience in high-tech environment, especially in NPI environment Good Communication Skills, basic knowledge of common office software (Outlook, Excel, Word) Bonus: Ability to read schematics Bonus: Experience with installing FW/OS

We are seeking a highly motivated and skilled Technical Support Engineer to join our team. The successful candidate will play a crucial role in supporting the development and deployment of our new metrology tool. This position involves working closely with our hardware group to build test stands, develop and document calibration and alignment procedures, and provide technical support to manufacturing and service engineers. Pay Range: $100,000- $140,000 Annually (DOE) *Not an IT Role* Why Nova: Certified Best Places to Work from "Great Places to Work" in 2022, 2023 & 2024 (Rated by our employees) Top 30 in our industry category Doubled in revenue from 2020 to 2022 Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs. Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers. Role & Responsibilities: Lead the assembly of alpha tools metrology head and identify issues to be solved for beta tools. Collaborate with scientists and mechanical engineers to build and maintain test stands. Develop, test, and document calibration and alignment procedures for the metrology tool. Provide technical support to manufacturing and service engineers. Visit customer sites to install and service alpha and beta versions of the tool. Troubleshoot and resolve technical issues related to the metrology tool. Train customers and internal teams on the use and maintenance of the tool. Assist in the continuous improvement of the tool based on feedback from customers and internal teams. Qualifications: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. Proven experience in a technical support role, preferably in a hardware development environment. Strong understanding of metrology tools and calibration procedures. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Willingness to travel to customer sites as needed. Experience with the installation and servicing of complex hardware tools. Familiarity with the development and documentation of technical procedures. Knowledge of manufacturing processes and quality control. Get to know us better: Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing. With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world's most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world. Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions. Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology. Join us if you are A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs. If you need assistance due to a disability, you may contact us at *****************

Job Title: Regulatory Support Specialist 12-month contract About the Role: We are seeking two Regulatory Support Specialists to join our team in Pleasanton, CA. This role involves ensuring compliance with regulatory standards and preparing essential reports for submission to regulatory agencies. The position is ideal for detail-oriented individuals who excel at compliance monitoring and reporting. Key Responsibilities: Compliance Monitoring: Track and evaluate organizational activities to ensure adherence to relevant regulatory requirements and standards. Regulatory Reporting: Prepare and submit accurate and timely reports to regulatory agencies, demonstrating compliance and addressing any required corrective actions. Documentation Management: Maintain thorough and organized records of compliance activities, submissions, and communications with regulatory bodies. Collaboration: Work closely with internal teams to gather necessary data and ensure all compliance processes align with current regulations. Regulatory Updates: Stay informed of changes to regulations and standards, advising the team on necessary updates or adjustments to policies. : Bachelor's degree in regulatory affairs, compliance, life sciences, or a related field (or equivalent experience). Previous experience in regulatory support, compliance, or a similar role is a plus. Strong organizational skills and attention to detail for preparing accurate reports. Excellent written and verbal communication skills. Ability to work collaboratively with cross-functional teams. Work Environment: This position requires onsite work at our Pleasanton location. Reliable transportation is necessary for commuting.

Primary Duties & Responsibilities Triage and respond to user requests for support via service desk requests, phone calls, voicemails, walk-ups, etc., in a timely and effective manner. Remotely support end-users utilizing provided remote access tools. Troubleshooting related to hardware, software, and other IT-related service items. IT hardware and software provisioning. Follow established IT policies and procedures for user account provisioning/deprovisioning. Provide support with Office 365 applications Follow established IT Service Management practices and deliver to defined SLAs. Ability to document IT processes or procedures to help develop knowledgebase content. Education & Experience Minimum 4-6 yrs. experience in an IT Support related position. Associates Degree or equivalent technical schooling experience. Experience with SCCM, Intune, FreshService, Lenovo hardware, a plus. Skills Excellent customer service skills, including listening skills, sense of urgency and enthusiasm. Excellent verbal and written communication skills; ability to communicate effectively with end-users and management. Culturally sensitive - values diversity, able to understand and cooperate with other team members from different cultures Demonstrated experience supporting computing and network infrastructure in a manufacturing environment. Knowledge of operating systems, network protocols, data/voice communications concepts, and collaboration solutions. Good time management skills. Strong interpersonal, teaming, and problem-solving skills. Ability to work independently and in a team environment. Work effectively with other members of Coherent Corp. IT and business. Working Conditions The employee will be expected to work onsite in an office and manufacturing environment. Some dust, and loud noises Physical Requirements Position may require ability to lift basic hardware, Information Technology supplies (ie PCs, laptops, personal printing devices) Ability to stand for periods of time. Safety Requirements All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards. Quality and Environmental Responsibilities Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System. Culture Commitment Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.: Integrity - Create an Environment of Trust Collaboration - Innovate Through the Sharing of Ideas Accountability - Own the Process and the Outcome Respect - Recognize the Value in Everyone Enthusiasm - Find a Sense of Purpose in Work Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need assistance or an accommodation due to a disability, you may contact us at ****************************** .

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.

* Letter of Introduction * Resume Requirements / Qualifications The mission of Design Tech High School is to develop people who believe that the world can be a better place and that they can be the ones to make it happen. Design Tech School prepares students to impact the world positively. We highly value?? diversity, equity, inclusion, and belonging. We believe that every member of our community, regardless of their social identity, should feel a sense of belonging. The Technology Administrator is responsible for the overall technology strategy, infrastructure, and support at Design Tech High School. This includes managing hardware, software, networking, security, and user support for students, faculty, and staff. The ideal candidate will have experience in IT administration within an educational setting, strong problem-solving skills, and a commitment to leveraging technology to enhance school operations View For more information about this position, go to the pdf file here **************************************************************************** Description***********6535952.pdf

Who is Anatomage? Founded in 2004, Anatomage is a world-leading health care technology company. We offer 3D medical imaging software and hardware for diagnosis, treatment planning, customized surgical devices, and anatomy education in both the dental and medical industries. Anatomage has been financially robust and growing for 15 consecutive years. Doctors world-wide have enthusiastically responded to the company's products, making us a market leader and setting the industry standard. Currently, thousands of clinics and hospitals use Anatomage's software for patient diagnosis and treatment planning. Leading radiology equipment companies use Anatomage's software as a key component in their systems. About the Role Note: While we appreciate the diverse range of talents in the IT field, please note that this position may not be the right fit for recent computer science graduates without relevant experience, or for those whose experience is primarily in end-user or help-desk support. We encourage applicants who have directly worked in network and systems administration to apply, as your expertise is what we're looking for in this role. As a Network Administrator at Anatomage, you will work to improve and support the company's IT infrastructure. You will provide technical support to all levels of faculty. You will be an integral part of the IT team, ensuring the smooth operation of IT systems. The position is full-time, on-site, and based at our HQ in Santa Clara, CA The ideal candidate should have 2 to 4 years of relevant experience in IT systems management and user support, particularly in an SMB context. The role demands a professional who possesses strong communication and problem-solving skills, essential for effectively interacting with and supporting various organizational levels. If you are a self-motivated, detail-oriented, disciplined individual with a passion for technology and a desire to grow with a dynamic, fast-growing company, we encourage you to apply. Please submit your resume for consideration. What You'll Do ● Work on projects to improve the IT infrastructure ● Ensure compliance with regulatory requirements and company policies ● Monitor network performance to ensure network availability to all system users ● Monitor and maintain network security systems including surveillance, access control, and other monitoring and reporting systems ● Monitor and maintain data backup system ● Perform routine maintenance and upgrades on all network computer systems ● Maintain network security through appropriate access controls, backups, and firewall policies ● Manage security measures to detect and prevent system interruptions and breaches ● Manage IT inventory ● Stay up-to-date with emerging trends in computer and network technologies ● Document all technical procedures and user guides ● Provide technical support and assistance to users of the network ● Other job-related duties as assigned Requirements Skills and Abilities Required Proven experience as a Network Administrator or similar role Solid understanding of network protocols, topologies, and infrastructure Experience with network management tools and software Familiarity with network security practices and procedure Solid experience with enterprise switches and firewalls Basic experience with administering Windows domain network Basic experience with cloud computing such as AWS or Azure Basic experience Hyper-v and Vmware Experience working in data center Qualities We Look For ● Passionate about IT ● Strong oral and written communication skills - ability to communicate clearly and effectively in a team environment and with non-technical users ● High degree of initiative, proactiveness, discipline and attention to detail ● Strong problem solving and analytical skills ● Flexible and adaptable to meeting the evolving needs of a fast paced organization Minimum Education and Experience Required ● Minimum associate degree in network/systems administration or related fields ● Minimum of 2 - 4 years of relevant experience in network administration or related fields Certifications: ● Cisco Certified Network Associates (CCNA) or Professional (CCNP) preferred ● Cloud infrastructure certifications preferred (AWS, GOOGLE, AZURE) ● Microsoft Certified System Engineer or Solutions Expert (MCSE) preferred Physical Requirements: ● Ability to push, pull, lift, and/or carry computer equipment Benefits What We Offer ● Health, Dental, and Vision care for you and your family ● 401K savings plan with employer matching ● Generous PTO leave and paid holidays ● Casual work culture ● Daily catered lunch ● On-site gym Anatomage is an Equal Employment Opportunity employer. We do not offer H1B Sponsorship at this time. Local candidates preferred. Fraud Recruitment Disclaimer It has come to our notice that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondences, claiming they are representatives, subsidiaries or under contract with Anatomage, Inc., and, thus, pretending to represent Anatomage. The main purpose of these correspondences and announcements is to obtain privileged information from individuals, or to induce people to pay a fee for services related to recruitment or training or a new role. Anatomage does not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.; Request payment of any kind from prospective candidates for employment or any sort of fees; Authorize anyone to either collect money or arrive at any monetary arrangement in return for a job at Anatomage; and Request or require personal documents like bank account details, tax forms or credit card information as part of the recruitment process. Legitimate emails ******************* domains are from the organization, anything outside of the stated domain is likely a scam and fraudulent email. If you have received an offer from any domain other *******************, it is likely a scam and not a legitimate offer. Please do not provide any personal information to the imposters posing as recruiters or the HR manager of Anatomage, Inc. We recommend blocking and reporting their accounts for unauthorized and fraudulent behaviors.

As an IT Support Specialist, you'll provide Tier I and Tier II support for end users. You'll troubleshoot issues, support hardware and software configurations, and implement technology solutions to support company growth. You will assist users via phone, email, or in person, handling a variety of technical issues. Key Responsibilities: •Troubleshoot and resolve system, hardware, and network issues. •Assist with system configurations, training, and end-user support. •Coordinate set up new desktops, printers, mobile devices, user accountants and other technology tools. •Responsible to resolve helpdesk tickets, emails, calls and voices emails. Coordinate the proper work of the communication systems. •Document processes, resolutions, and proactively suggest system improvements. •Manage IT inventory and support tickets through Freshservice. •Collaborate with IT and business teams on projects, upgrades, and migrations. •Advanced technical support on ERP, Data Collection systems Technologies: •Microsoft 365 •Freshservice Ticketing Qualifications: •Bachelor's degree in IT or equivalent.

Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's Silicon Valley team in our fast-paced Information Technology Department as a n IT Specialist. How Will You Make a Difference? Responsible for all workstation deployment and other hands-on requests within the local office, including occasional after-hours work. Manage first and second level escalated end-user support issues through phone, email, remote and in-person interaction with all firm users, depending on overall workload and application specialty. Configure, support, and troubleshoot network devices and enterprise-level applications with support from other IT staff. Implement and integrate new applications/systems with support from other IT staff. Provide conference room support for video conferencing and device setup assistance to all users and firm locations. Assist with support tickets as a second level escalation point. Deliver special purpose training programs for new hires summer associates, and other firm employees as directed. Partner with the Applications and Software Development team, to relay common questions and training needs, to assist in developing training tools to increase system and program usability. Participate in an after hours on call rotation What Will You Bring to the Table? 3+ years' experience in MS Windows desktop and MS Office implementation, management, and support; preferably in a large professional services environment. Windows 10/11, A+, and Network+ Certifications. Superior interpersonal skills necessary to establish and maintain client-focused relationships with partners, attorneys, clients, and staff, in person, via telephone and via email. Ability to communicate technical information to non-technical personnel. Self-driving personality with strong time management skills with the ability to prioritize competing demands and adapt to changing requirements with minimal input from management. Demonstrated ability to resolve technical application access or delivery issues with a focus on service delivery, preferably within a highly demanding environment. Demonstrated understanding of LAN/WAN communications concepts and the ability to troubleshoot connectivity problems. Ability to participate in an after hours on call rotation (1 week every 13 weeks rotation) Ability to work onsite in the Silicon Valley office 5 days per week is required. Why Fish? When you join our team, we offer: Competitive pay and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement Award-winning retirement and profit sharing plans with employer contribution A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People Insight based on our high levels of employee engagement Our pay range for this position in Silicon Valley is $36.16 - $57.01 per hour (based on working 35 hours per week) Our Commitment to Diversity As a firm that serves the world's greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm. #LI-Onsite #LI-DM1

Tencent Overseas IT has the mission to empower Tencent's rapid global growth with future ready, global IT platforms, applications, and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap, and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations. Responsibilities Develop the Microsoft 360, support IT automation including Service Now development, IT helpdesk support, and integration • Gather business requirements, analyze the process, provide conceptual and detailed design to meet business needs. • Collaborate with UI/UX design team to enhance the user interface and user experience of our enterprise applications. • Assist in the development and testing of application integrations to ensure seamless functionality across platforms. • Contribute to the design and prototyping of new application features and enhancements. • Document and report bugs and issues found during testing and work closely with developers to ensure timely resolution. • Support project management activities, including task tracking, documentations, and communication with stakeholders. • Participate in team meetings, brainstorming sessions, daily standup call and design reviews to contribute ideas and insights. Requirements • Currently enrolled in a U.S. university, pursuing a degree in Computer Science, Engineering, Information Systems, or a related field. • Strong understanding of software development principles and API integrations (SOAP, REST, XML, JSON, OAuth, etc.). • Proficiency in Java, JavaScript, XSLT, or similar languages. • Experience with IT Software Asset Management (ITAM) in ServiceNow, including end-to-end business flows and API-based system integrations. • Familiarity with Agile methodologies (Scrum, Waterfall, etc.), Jira, Confluence, and ITSM tools like ServiceNow. • Ability to work independently and collaborate with cross-functional, global teams.

Lab Technician Duration: 6-month contract, Possible extension Pay Rate: $25-32/hr Samsara is seeking a highly motivated lab technician to support our R&D team at our San Francisco campus. What you can expect in this role: Support lab operations by executing various engineering requests tickets across Firmware applications Conduct in-cab vehicle drive testing. This role requires a valid driver license Perform lab maintenance and upkeep: organization, cleanliness, lab equipment assembly (racks/benches), track equipment calibration, create documents etc Connecting devices, inspecting products, and notifying engineers and lab manager of test bed issues Physically deploying devices to our device farm and activating them in our cloud Collect components and assemble test setups per engineering instructions Solder, label, and crimp prototype cables/components Utilize various lab equipment to execute testing: multimeters, power supplies, thermal chambers, and vibe tables Help take ownership of lab safety and efficiency Label, organize, and track inventory of devices using google sheets, etc. Diligently update project statuses, blockers, and priorities to lab manager and document on Jira test tickets Support vehicle diagnostic testing: vehicle inspections, CAN logging, drive testing, and engineer assisted test execution Equipment maintenance: basic computer operations. Preferred experience working with linux machines with light bash scripting/terminal familiarity. Must Haves: The ideal candidate would be a creative and energetic individual who thrives in a fast paced environment. One who manages priorities and doesn't stress over the occasional “drop everything” assignment. This individual likes to learn and grow with their position. Samsara is growing and so are our labs. We need a creative thinker who likes to be cross functional and can support wherever they are needed. The ideal candidate would meet these requirements: Excellent communication and interpersonal skills, this role is team oriented IT/Networking Background Comfortable working in a lab environment with various tools, vehicles, thermal chambers, and IOT devices. Familiar with basic hardware tools: soldering irons, wiring, relays, terminal blocks, power supplies, multimeters,, DIN rail, etc Comfortable with Linux and basic bash scripting/terminal commands Bonus Qualifications: Interest in lab operations and vehicles Experience in a similar role Jira and confluence experience Familiarity with vehicle diagnostic protocols Familiarity with IOT products and testing technologies