Information Technology/Support Technician Jobs in East Meadow, NY

Roles & Responsibilities: Hands on working experience of L2 End User Computing/Desktop Support. knowledge of Windows 7 & Windows 10/11 administration, Active Directory, Group Policies, Office/Microsoft 365. L1 Administration of Windows Server 2012 & 2016 Operating systems installation, maintenance, imaging & security patching Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, HP, Zebra etc. Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. Asset & inventory management Resolving issues for different applications like (Microsoft applications, Skype for Business, Citrix, Office 365 etc.) SLA Management, MIM, VIP User Support Vendor Management Ensure that incidents and requests are handled according to agreed procedures, policies and standards and enhance customer satisfaction by constantly elevating service delivery SLAs Prepare daily, weekly, fortnightly and monthly MIS reports pertaining to EUC domain. ITIL Foundation Certified and expertise in ITIL processes.

Dynamic litigation boutique in lower Manhattan specializing in commercial litigation and white collar defense seeks organized, personable, and enthusiastic leader with exceptional communication skills and significant expertise to provide technology support for the firm. Work alongside the firm's leadership and outside IT consultant to install and maintain office technology systems, develop and implement information security policies and procedures, research and deploy new software programs, and evaluate technology needs of the office. Provide technical support and analysis to attorney/paralegal teams during various stages of litigation matters. This is a fully onsite role, requiring 5 days per week in office. The salary range for this role is $80,000 - $95,000, depending on experience. Responsibilities include: Responsible for the overall coordination of technology support and information security. Proactively identifies potential improvements in technology and firm practices; evaluates hardware and software requirements for the office. Helps develop and update practices and procedures relating to technology, including IT security policies and relevant employee policies. Coordinates with senior management and outside vendors to research, test, deploy, document, and upgrade new and existing hardware and software; participates in floor support for major system changes. Collaborate with existing outside IT consultants, as well as other technology vendors for resolution of technical issues related to desktops, laptops, phones, video-conference equipment, printers, network, systems, and/or related hardware problems. Oversee all IT Security policies and functions; enforce firm policies; monitors information security; performs regular audits. Develops a knowledge of Firm's total technology environment and the quality management of all processes and practices. Performs and oversees installation and changes to office layout for PCs, software, printers, phones, and network components. Develops an expert level of knowledge in the following areas: Firm applications; including, but not limited to, electronic messaging, document management, financial systems, and practice support applications, i.e., Microsoft Office Suite, including, Word, Excel, PowerPoint; Caret Legal and One Place Solutions Firm's remote access and mobile computing environment, including, but not limited to, internet access, VPN access, Mobile Device Management Firm's phone, voice conferencing and video conferencing systems. Provides training to staff on the firm's standard software programs as needed. Qualifications: At least 3 years' experience providing IT/Litigation support in a law firm setting Knowledge of and experience in configuring, installing, and supporting the hardware and connectivity components of user laptops, workstations, and VoIP phones Excellent troubleshooting skills related to desktop computer hardware and software, demonstrating the ability to quickly resolve moderately complex issues or suggest alternative solutions Experience with desktop operating systems and office applications, specifically Windows 10and Office 365 Capable of lifting and moving equipment weighing as much as 50 lbs. Ability to provide excellent service, understanding user needs and expectations Ability to prioritize multiple concurrent projects in a deadline-driven environment Ability to provide solutions and best practices for solving problems Ability to process information with high levels of accuracy Strong verbal and written communication skills Ability to clearly deliver information to users of all technological levels Benefits: Pretax Medical / Dental / Vision / FSA after 30 days 401k with employer contribution after 1 year Pretax Transit Chek

Early on in your desktop support career and ready for the next step? You'd be joining a fast-paced global investment firm firm that's known to be one of the top alternative asset managers in the industry. This opportunity is a great chance to join their lean desktop support team as a consultant and continue to learn and grow your skills through working directly on the trade floor to support end users on a daily basis. You'll provide on-site and remote technical support for hardware issues (computers, iphones, ipads, etc) and troubleshoot, repair and install operating systems for windows and the entire office 365 suite. From a soft skills perspective, they're looking to onboard a consultant who's experienced working in high pressure environments like financial services companies or law firms. You should have a real passion to learn and grow, and demonstrate the value you can add to the team on a daily basis which will allow you to work your way up the ladder. This is a consultant role where you're provided the chance to work in one of the most reputable investment firms fully on-site, 5x per week. The ideal candidate for the role will have anywhere between 2-5 years experience and will be provided training directly from their VP of Technology. The role offers healthcare benefits, 401k, and up to $45/hr on W2. Ready to take the next step in your career and join a lean, prestigious desktop support team with one of the most reputable investment firms in the industry? Apply today. *no up-to-date resume required*

We are working with a prestigious market-leading global investment firm seeking an IT Applications Support Specialist to join their high-caliber technology team. This is a critical role reporting directly into the Head of Software Development. The hire will be responsible for ensuring the availability, performance, and reliability of key enterprise applications in a fast-paced, high-performance environment. Key Responsibilities: Provide support for critical financial applications, responding to production issues and managing escalations. Monitor systems and proactively enhance observability, alerting, and failure recovery processes. Collaborate with developers, quants, and business users to ensure systems align with business requirements. Maintain and improve disaster recovery planning and playbooks for failure scenarios. Evaluate, test, and introduce new technologies to optimize system performance and resilience. Key Requirements: 4+ years of experience in enterprise-level application monitoring, alerting, and incident response. Broad understanding of enterprise and cloud technology from the level of networking, operating systems, and cloud infrastructure. Experience with workload orchestration platforms (e.g., ActiveBatch, JAMS, AutoSys). Strong communication skills and the ability to work effectively across technology and business teams. Preferred requirements: Broad technical knowledge across cloud infrastructure (AWS/Azure), databases (SQL Server, Snowflake), and automation tools (Terraform, Docker, Kubernetes, Python, PowerShell, Bash). Experience supporting trade execution and order management systems in a financial services environment. Why Join? Compensation package up to $250K TC, including base salary and performance bonus. Access to cutting-edge technology and a collaborative work environment. Comprehensive benefits including top-tier medical coverage, generous PTO, and a daily meal allowance. This is a unique opportunity to join a world-class investment firm with a commitment to innovation, excellence, and impactful investing. Follow the link to apply or send you resume directly to ***********************************

Our client, a mining/commodity trading firm that is very active in the global metals and minerals markets, is looking to hire a full-time IT Administrator (focus on CTRM - Commodity Trading Risk Management). This will be fully onsite out of their Greenwich, CT location. You will report to the Information Systems Manager and have a direct dotted line into the COO! In order to be considered, you must be interested in Python/Systems/Commodities. About The Firm: They have a long history of sourcing and suppling industrial metals to manufacturing companies globally. With over 100 years of overall trading experience, they are one of the most actively involved in ferrous and non-ferrous metals through various commodity groupings. They trade more than 100 uniquely sourced products and continue to seek opportunities that complement their already existing diversified portfolio. Position Overview: The position of CTRM / IT Administrator is responsible for the overall daily maintenance, monitoring and administration of the company's Commodity Trade and Risk Management System, while also supporting local and global IT Initiatives. Key Responsibilities: Administration of Commodities Trade and Risk Management System Daily checking and reconciliation between system and automated processes (using Python) Oversight and control of manual system processes such as security, users, data storage/retention, server performance and connectivity Act as lead CTRM support for local office/team and assist global CTRM support team where possible Support operations and middle office teams in bulk corrections, changes, and entry utilizing backend tools Administer referential data, market data, and trade data Support ongoing development and testing of system with external developers utilizing JIRA platform Assist with spot data queries and report building requests Be involved with development of data warehouse (Python, AWS) Act as local Point of Contact (POC) for IT Department for basic, hardware setup, basic admin on O365, Dropbox, and local vendor management Experience/Skills: Bachelor's Degree; preferred degree in Business Administration, Finance, Computer Science, Information Technology, or a related subject. Prior experience in finance; experience in an environment that integrates technology and trading a plus Preferred understanding of commodities markets, trading life cycles, and hedging Knowledge of Excel, Python, VBA, familiar with REST APIs and JSON structure. SQL a plus. Fluent English essential as daily contact with traders and internal departments is conducted in English, any other language will be an advantage. Basic IT knowledge, troubleshooting ability, and skills ID: 42837

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place. Our client, an investment firm, is seeking a Desktop Engineer to join their team in New York, NY! Responsibilities Provide high-level support for mobile device management (MDM) and desktop environments. Oversee system maintenance, upgrades, and policy management to ensure seamless operations. Manage and troubleshoot mobile devices, desktops, and laptops across the firm. Work with global teams to ensure alignment on system configurations and best practices. Support security, access management, and software deployments while ensuring compliance with company policies. Monitor industry developments and recommend technology improvements to enhance efficiency. Maintain detailed documentation and track activities using ServiceNow. Participate in an on-call rotation to provide after-hours support as needed. Qualifications 6+ years of experience in a similar desktop engineering or IT support role, ideally within an enterprise or professional services environment. MDM expertise at a Tier 3 level, with a strong focus on Microsoft Intune and/or Ivanti MobileIron. Experience with system upgrades, access management, and security protocols. Strong networking knowledge (DHCP, DNS) and ability to troubleshoot issues efficiently. Excellent communication skills-this is a front-office, client-facing role.

US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor Must have: Spanish is hugely required Need to understand networking, router, switch etc. Level 1 support like, fixing a printer, ticket label printer, upload software etc. Role: IT Retail Field Tech Location: Brooklyn, New York (On Site) Duration: Direct Hire Job Description: · Provide first point of contact for support issues at all stores. · Able to travel daily between stores. · Elevate complex issues/problems to appropriate team members · Troubleshoot and correct problems on site · Perform scheduled hardware and/or software installations. · Assist stores with: o Desktop applications, maintenance, and troubleshooting. o Network Equipment installation and troubleshooting (routers, switches, access points) o Software installation and troubleshooting (SAP application, MS Office, Up-shop scale system, Windows etc. o Configure and/or troubleshoot Zebra handhelds, network and label printers. · Work to gather information, or resolve issue independently or collaboratively · Quickly learn and retain relevant system knowledge · Support stores during Go live opening week. · Respond to customer inquiries and problem solving in a professional and effective manner · Provide feedback to manager regarding service failures or customer concerns A reasonable, good faith estimate of the $45k/Annum to $55k/Annum with Benefits for this position.

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************* Job Role : Information Technology System Administrator Work Location: White Plains, New York (Onsite) Job Description Area of responsibility: Management of build and support activities for end-users by monitoring and facilitating core activities and relationship with 3rd party providers. This position will also participate in the development and deployment of various regional and global projects in order to deliver more robust, standardized solutions to the operating company. Monitoring and reporting on Infrastructure security and global policies. Key Responsibilities: Manage and/or provide high quality and excellent technical maintenance, administration and monitoring of systems. Proactively identify, isolate and resolve technology problems to avoid minimal impact to the business. Management of Issue/Problem lifecycle: Escalate incidents and problems to the appropriate parties via regional governance model, ensure timely resolution of items, manage customer expectations and effectively communicate with end users and stakeholders as needed. In addition, manage queues of “out-of-scope” tickets and ensure resolution via governance model. Work with 3rd party vendor and/or directly with end user to resolve specific hardware and software issues. Provide client assistance promptly and professionally to ensure customer satisfaction. Use proper departmental procedures, problem resolution and escalation. Analyze and support issues including MS Office suite, Active Directory, MS Windows clustering, MS SQL Server, MS Windows Server 2008/2012. Incident Management: Monitors and, where needed, facilitates service provider performance towards local OpCo while ensuring processes are followed in / for local OpCo. Ticket handling: Maintain and organize IT Ticketing systems for ticket management and escalation. Escalation: Point of contact for support ticket escalation for the IT Department. Monitor, review, and report infrastructure security vulnerabilities through global reporting tool. Asset Management: Monitors and, where needed, facilitates service provider performance towards local OpCo. Ensures processes are followed in / for local OpCo and cascades the information to the business as needed. Owns and manages the budget for end-user hardware. Coordination and orchestration of complex service requests: Gather relevant facts and align with the appropriate parties to ensure timely and complete resolution. Critical Skills: Understand the impact of incidents, projects, and events on existing deliverables and communicate the impact effectively. Able to anticipate problems and issues, and effectively resolve them via the SDO proactively. Must be extremely organized and priority driven. Able to manage multiple tasks and competing priorities and resources effectively. Communicate effectively in written and oral form with peers, senior team members, and internal or external customers. Understand the use of technology and how its implementation affects business goals. Hands-on technical background a plus. Must have a continuous improvement mindset and able to think strategically with regards to reducing costs to the company without compromising service levels. Functional Competencies: Quality Management Security & Information Risk Management Solution Deployment Client Management Service Operations Service Improvement Supplier Service Management Thinks Globally Fosters Collaboration Engages & Inspires Others Drives to Win Continuous Improvement Key Competencies: Be Brave Decide & Do Hunt as a Pack Take it Personally Background / Experiences: Bachelor's Degree in Computer Science or similar IT Certifications required Must have 10+ years of experience in managing outsourced technology service for a distributed and large-scale organization ITIL certification a major plus White Plains Office Based. 5 days a week in the office 5% - 15% travelling Domestic and/or international. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes

The DCC Infrastructure Analyst will be responsible for supporting all of the day-to-day technology needs and activities of the client's Collaboration Center (DCC), a 17,000 square foot state-of-the-art collaboration space with 8 unique experiential rooms, located in Stamford, CT. The contractor for this role will need to define, implement, maintain and run all technology throughout the space, which includes software upgrades and installs, hardware implementation, VR/AR usage, AI integration and execution, pilot testing for new and emerging technology / demos, tech integration throughout the space, troubleshooting, and more. The ideal candidate will be well versed in the technology landscape with a curiosity for new tools and tech to help make and keep the space inspirational and cutting-edge. They will lead and oversee the technology operating model for the DCC, being able to provide forward-thinking in terms of tech strategy and the service delivery model. As part of this, the candidate will be able to clearly identify tech requirements for running facilitated collaboration sessions with large groups of customers, distributors, suppliers and internal stakeholders, as well as be a super-user who can easily navigate the various types of technology. They will have a continual pulse on new / emerging tech to be able to recommend areas of opportunity and improvement vs. current execution, as well as be able to lead project management against all tech-driven initiatives. On an ongoing basis, they will assess the capabilities of both current and potential new vendors and develop a supplier relationship program. With this program, they will continually upgrade the current services provided and devise a plan in partnership with in-house technology teams, to proactively schedule ongoing maintenance activities such as system upgrades, firewall patches and refresh cycles. They will be responsible for overseeing all technology and devices within the space, as well as management of the server room. Additionally, this role will require the support of building and breaking down of flexible, modular technology, furniture and demos in the space, attending to software and hardware performance issues, and managing onsite technology vendor visits / quarterly reviews. The role will require financial acumen in assessing different solutions and working within the team to deliver against overall budget expectations. It is essential that this individual have a service mindset as there will be a high level of exposure to senior leaders, industry experts, and top customers. An important part of the role will be troubleshooting technology issues as needed, assisting guests with technology challenges, being hands-on during collaboration workshops, and being an integral part of the DCC 3-person team as new projects / demos are stood up within the space. The preferred candidate will have an interest in or background in working within the beverage category, at a large CPG, and/or experience in collaboration briefing centers. This role will require the individual to be onsite 5 days per week, 40 hours per week. Additional Details: Technical Skills: Looking for someone having strong technical skills, as 50% of job role is troubleshooting. Top Skills - Problem Solver. Project Manager: Need someone who is a strong project Manager who is able to communicate well both written and verbal. Manager Project in excel, manager Project timelines, proactive, Sense of urgency, plan the entire tasks for project and working on their completion Professional - Independent. Able to lead, communicate and work professionally with Senior Level Stakeholders and Senior Leaders in the facility. Run the DCC independently when needed Shift Type : Day Shift & 100% onsite at 200 Elm Street, 2nd Floor, Stamford, CT, 206901, US, US25 Hours : Typically shift timings are 8.30 am to 5 pm. However, this individual will need to have a flexibility incase there is a Customer Meeting early in the day example being to come in as early as 7 am and as late as 6.30 pm as DCC Team will need this individual to be available. Education: Bachelor's Degree is required Years of Experience: A minimum of 3 years in a corporate Environment Travel Required: No Duration: 12 months with possibility of extension depending on Performance Interview Details First round Zoom Interview 30 minutes with Hiring Manager Second Round - In-Person with 3 interviewers. Each interview will be 45 minutes and a total of 3 with Technical Team at 200 Elm Street, 2nd Floor, Stamford, CT, 206901. This interview will take place on a Tuesday or Thursday Final Interview: Zoom Interview 30 Minutes with VP of Customer Development Potential Start: Beginning of April 2025

Job Title: Level 1 Tech: Onsite Technician Onsite Requirements: Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays) OS Knowledge (Windows, ChromeOS) Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, support Job Description: Required Skills: Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays) OS Knowledge (Windows, ChromeOS) Professional Experience - with Basics: troubleshooting, re-imaging, reset passwords, support Strengths: Collaboration, Organization, Communication, Self-Starter, Flexible Desired Skills (nice to have, not required): Google / Azure experience Networking Knowledge/Experience A/V or Audio knowledge/experience Responsibilities: Perform re-imaging, troubleshooting, desktop imaging and configuration Provide direct on-site problem resolution for both on and off-warranty systems Google / Azure shop Install desktop hardware and software Install and configure printers and specialized peripherals Workstation and desktop software management for all non-terminal clients Troubleshoot and repair workstation hardware, monitors, projectors, printers, etc. Basic workstation OS integrity troubleshooting and re-image if necessary Troubleshoot and support end-users of the Administrative, Instructional, and Library systems in terms of problem solving Troubleshoot office and academic software, install software on local machines, user profiles, and update software when applicable, and prepare equipment for PowerPoint presentations Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past. ** 3rd party and subcontract staffing agencies are not eligible for partnership in this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **

The New York City Department of Investigation (DOI) is one of the oldest law enforcement agencies in the country with a mission of combating municipal corruption. It serves the people of New York City by acting as an independent and nonpartisan watchdog for New York City government, City agencies, and City employees, vendors with City contracts, individuals and entities that receive City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer to join its Information Technology Unit. This role requires a strong technical foundation, including expertise in supporting desktops, laptops, tablets, and mobile devices. Key responsibilities encompass troubleshooting hardware and software issues, installing and supporting software applications, building and maintaining system images, and providing user training. The ideal candidate will possess excellent communication and problem-solving skills, a customer-centric approach, and the ability to adapt to evolving technologies and infrastructure changes. They will collaborate with Desktop Managers to plan and analyze the organization's desktop infrastructure, ensuring high levels of availability and system performance. Duties include but are not limited to: -Evaluate, validate, and create application packages, upgrades, and uninstalls using tools such as Endpoint Central and GoverLan. -Collaborate with system and application owners on application creation and testing. -Implement feature and security updates for Windows and other operating systems. -Design and maintain Windows and OS images via Endpoint Central. -Coordinate with server, network, and security teams to ensure seamless desktop environment operation. -Manage Active Directory administration tasks. -Create, submit, and secure approvals for application deployments and changes through the change control process. -Document technical specifications for all new and updated application packages. -Assist in complex troubleshooting and repair activities. -Maintain an asset database and inventory of all IT equipment. -Order and manage spare parts, desktop hardware, and other IT equipment. -Develop, edit, and manage task sequences for automated OSD. -Review and monitor ticket queues, providing regular reports to clients and operations management. -Oversee day-to-day ticket activities, including change management, call monitoring, action planning, and reporting. -Handle issue escalation and resolution processes. -Communicate internally with updates to organizational teams. -Work closely with relevant project managers on IT-related projects. -Prioritize and manage activities to minimize business impact. -Manage special projects and other duties as assigned. If selected, the candidate will be fingerprinted and undergo a background investigation. Preferred Skills - Valid Driver's License (Driving between sites may be required) - In-depth technical knowledge of PC and desktop hardware, including Dell, Apple, and other brands. - Practical experience in hardware troubleshooting. - Ability to diagnose and resolve network printer issues. - Extensive support experience with Microsoft Operating Systems and Microsoft Office Suite, including MS Office 365 and Remote Desktop. - Familiarity with GoverLan/Endpoint Central, including software package creation and maintenance. - Skilled in managing, testing, and deploying standard desktop and laptop images. - Expertise in testing, maintaining, and supporting computer group policies. - Proficient in operating tools, components, and peripheral accessories. - Ability to interpret and understand technical manuals, procedural documentation, and OEM guides. - Capable of conducting research into PC-related issues and products as needed. - Strong interpersonal and relationship-building skills. - Excellent written and verbal communication skills, with the ability to convey technical information in user-friendly language. - Clear understanding of organizational goals and objectives. - Strong analytical and problem-solving skills with high attention to detail. - Self-motivated with the ability to prioritize and manage tasks effectively in a high-pressure environment. - Experience in a team-oriented, public sector, collaborative setting. - Customer-focused with a strong service orientation. - Ability to collaborate effectively with colleagues. - Willingness to work during off-hours and participate in on-call rotations. - A+ and MCDT certifications. - Proficiency in working with command-line functions and occasional registry editing. - In-depth knowledge of laptop and PC hardware and design; basic support for printers and network printing is a plus. - Experience with Web-based applications support is strongly preferred. To Apply All applicants, including current City Employees may apply by going to ************************* and search for the specific Job ID #707087. Please do not email, mail, or fax your resume to DOI directly. Submissions of resumes do not guarantee an interview. Due to the high volume of resumes DOI receives for positions, only selected candidates will be contacted. Appointments are subject to Office of Management & Budget approval for budgeted headcount. **Only permanent Computer Associates (Tech Support) will be considered.** COMPUTER ASSOC (TECH SUPP) - 13611 Minimum Qualifications 1. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience, in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support; or" 2. An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in "1" above; or 3. A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience, as described in "1" above; or 4. Education and/or experience equivalent to "1", "2", or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college or university, for six months of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience, as described in "1" above. Preferred Skills - Valid Driver's License (Driving between sites may be required)- In-depth technical knowledge of PC and desktop hardware, including Dell, Apple, and other brands.- Practical experience in hardware troubleshooting.- Ability to diagnose and resolve network printer issues.- Extensive support experience with Microsoft Operating Systems and Microsoft Office Suite, including MS Office 365 and Remote Desktop.- Familiarity with GoverLan/Endpoint Central, including software package creation and maintenance.- Skilled in managing, testing, and deploying standard desktop and laptop images.- Expertise in testing, maintaining, and supporting computer group policies.- Proficient in operating tools, components, and peripheral accessories.- Ability to interpret and understand technical manuals, procedural documentation, and OEM guides.- Capable of conducting research into PC-related issues and products as needed.- Strong interpersonal and relationship-building skills.- Excellent written and verbal communication skills, with the ability to convey technical information in user-friendly language.- Clear understanding of organizational goals and objectives.- Strong analytical and problem-solving skills with high attention to detail.- Self-motivated with the ability to prioritize and manage tasks effectively in a high-pressure environment.- Experience in a team-oriented, public sector, collaborative setting.- Customer-focused with a strong service orientation.- Ability to collaborate effectively with colleagues.- Willingness to work during off-hours and participate in on-call rotations.- A+ and MCDT certifications.- Proficiency in working with command-line functions and occasional registry editing.- In-depth knowledge of laptop and PC hardware and design basic support for printers and network printing is a plus.- Experience with Web-based applications support is strongly preferred. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at ***************************** Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. RequiredPreferredJob Industries Other

Job Title: .Net Application Support Sr Analyst Mandatory Skills : .Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, Bash/Shell scripting, BMC Control-M, BMC Helix ITSM, We are seeking a highly motivated candidate to provide application support to Client Investment Bankers providing tailored support for all BCMA applications The candidate will also be focused on driving efficiency across all initiatives to elevate the Banker experience The candidate will work closely with colleagues in other regions to ensure successful operation as a global team using a follow the sun service model Key Responsibilities Provide best in class application support to a geographically diverse user base Communicate clearly and concisely executive presence for dealing with internal senior management as well as end user empathy to resolve issues and queries in a timely fashion Strong process awareness and ability to manage incidents problems and end user escalations Prioritize criticality of the requests within the shift ensuring important requests are given due priority Liaise with partner support teams for request processing and escalations Collaborate effectively with colleagues globally sharing information and knowledge effectively Strong leadership skills and ability to mobilize and influence teams both internal and external that are not in direct reporting line Fully understand and comply with all audits regulatory and compliance directives Knowledge Experience Must have 8 10 years of experience in analysis or supporting Enterprise Applications Experience in e Trading Client Services or associated Operations group in a high availability mission critical environment Demonstrated ability to learn new business concepts quickly Demonstrated ability to succinctly summarize issues communicate to senior business stakeholders and Sales team Demonstrated ability to monitor analyze and debug issues in a fast-paced mission critical production environment Demonstrated ability to query SQL NoSQL database comprehend XML JSON formats to perform L3 level analysis of production issues Demonstrated ability to work off application logs independently Competencies Excellent verbal written and interpersonal communication skills Ability to think clearly analyze and resolve problems with good judgment Ability to work at strategic and tactical operational levels

Hardware Analyst-Information Technology Shift: Days-(5x8) Time: 8:30 AM to 5:00 PM Weekly Hours: 40 Hrs Contract Duration: 13 weeks Pay Range: $20/hr - $24/hr Responsibilities: Provide technical support to over 1,000 users, assisting with both hardware and software issues. Diagnose and resolve break/fix issues on Windows 10 desktops, laptops, VDI systems, phones, tablets, and printers. Support users with software and hardware troubleshooting, ensuring efficient and effective solutions. Display a positive attitude, work as a team player, and be independent in addressing user needs. Assist users with various technical issues related to W10, W11, VDI, and mobile devices. Requirements: Updated Reume. GED or High School Diploma Covid Card Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Network Analyst / Engineer (Automation) New York to $200,000 Are you a well educated networking technologist? You could be joining a leading quantitative trading firm, progressing your career and earning significant bonuses. As a Network Analyst you will help build and scale the network ahead of business demands, whilst driving more standardisation using automation. A typical day for you might involve working on new data centres and colocations, WAN routing optimisation, collaborating with stakeholders to identify requirements and network features, contributing to support efforts and documenting and automating the network design to limit outages and increase the ability to resolve issues rapidly. You'll be supported with training and mentoring to deepen your knowledge of financial markets as well as technology, using modern tools and automation. Location: With fantastic offices based in New York, you will be part of a flat structured and open company that offer a great working environment. There's an onsite gym, nursing suites and quiet areas as well as cafes with daily catered breakfast, lunch, snacks and coffee bars, recreation spaces including chess, bughouse, cards, ping pong, table football and auditoriums, classrooms and libraries. About you: You have achieved a 2.1 or above from a top tier university (Ivy League) in a relevant discipline, Computer Science preferred and hold networking certifications You have experience with routing and network protocols (OSPF, BGP, PIM-SM) You have demonstrable experience / research within network automation and associated tools You're likely to research technology in your own time, read blogs, attend conferences and have an enthusiasm to learn You have experience or a demonstrable interest in financial services, banking or trading and are keen to progress your career in this area You are a US citizen or hold a valid work permit What's in it for you: As a Network Analyst / Engineer you will earn a highly competitive salary, to $200,000 plus a comprehensive benefits package. Apply now to find out more about this Network Analyst / Engineer (Automation) role. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Practice Support Specialist - Aesthetics My client is a global medical device company that manufactures innovative technologies and solutions that specifically target dermatology and plastic surgery. They are seeking to hire a Practice Support Specialist responsible for helping to implement strategies to drive success of client's practice and utilization of products/solutions. In this role, you will help manage accounts and provide support at events, conferences and tradeshows. Responsibilities: Assist in implementing strategies to drive client success Provide support at events, tradeshows and conferences Support management of assigned sales accounts Upsell; suggest new/additional products and services to existing customers Establish and maintain existing client relationships that ensure retention and increase business Maintain product/service knowledge, attend trainings as needed Travel to client sites Requirements: Bachelor's Degree Min. 1-2 year of Aesthetics experience currently working within a practice Patient-facing experience required Experience doing patient consults and upselling Experience in Aesthetics and/or cash-based medicine Social media marketing skills Experience with Meta Post Scheduling (Facebook and Instagram) Strong Communication & Presentation skills Excellent Analytical & Organizational skills Ability to multi-task and prioritize Proficient in Microsoft Office suite Proficient in Canva required and Meta or HubSpot Scheduling Ability to travel within territory, some overnights approx. 2/wk. Offering: Base Salary $60,000 Quarterly Bonus $10K/quarter Year 1 @ plan $100,000 Car Allowance Full Benefits Package Direct Sales Recruiting, LLC, (DSR) and DirectHR are National Recruitment organizations partnering with National, Regional and Local Clients to bring qualified candidates a career and a future. DSR offers over 50 years combined Recruitment, Sales and Management experience. We are, along with our clients, an Equal Opportunity Employer and are committed to hiring and supporting a diverse workforce. A M/F/D/V

New York. NY ( *Local candidate only) $22-26hr (Weekly pay + Medical Benefits) Long term Ongoing contract- no end date (Based on performance) Full- time M-F (8:30am- 5:30pm) Our client is passionate about building software that solves problems. They partner with the most important institutions in the world to transform how they use data and technology. Their software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. They are a public American company that specializes in software platforms for big data analytics. The company facilitates machine-assisted and human-driven data analysis **This role offers excellent job growth opportunity. Great perks; breakfast, lunch, dinner and in office snacks daily! Core Responsibilities Sort mail, such as returned letters, adjustments, bills, orders and payments; Dispose of junk mail Utilize mail and package delivery system to log all incoming mail. Resolve issues with incorrect, returned mail Process outgoing shipments (Fed-Ex, UPS, DHL and USPS); Weigh mail to determine correct postage Receive outgoing packages, mail and apply correct postage; Arrange for pickup of outgoing mail Triage all incoming work order tickets from CMMS systems and assign to correct delegate. Ability to handle light office tasks such as photocopying and printing. Regularly communicate with vendors such as property management and parking services to process waivers for employees for building related services. Handles ordering and inventory control for technology, shipping, and office related supplies. Replenish PPE, First Aid, and all office supplies with scheduled cadences at designated stations throughout office. Completes inspections and audits of janitorial team procedures; provides feedback to vendor on areas to improve. Support for setups of onsite meetings, events, and leadership visits. Support other tasks related to success of mission critical work for business. Attention to detail with a discerning eye for excellence. Excellent communication, interpersonal, organizational, analytical and problem-solving skills. A focus on effective teamwork, with the capability to thrive in an autonomous environment. Willingness and ability to be on-call to address critical incidents as and when they arise. #gowhereyoureneededmost What We Require 1+ years' experience supporting facilities, hospitality or mailroom/processing shipments and mail Experience working with FedEx, UPS, DHL and USPS pick up/delivery policies - either personally or work experience. Able to weigh mail (Work with incoming mail) and also to determine correct postage. Must be comfortable wearing multiple hats; interested in supporting events as needed(setting up chairs et) ordering inventory for office related supplies etc Able to learn ticketing systems to track work orders (CMMS ticketing/work order systems) Some understanding of handling work orders that come through in ticketing systems- ex employee needing to something shipped etc. Must have worked in a role that required knowing how to priories Must be very organized ( to do list etc) to complete tickets and urgent matters before end of the day Requires a “can do” and “get it done personally”; not putting things off Must be able to lift up to 50 lbs. and climb up to 10 ft. ladders. Ability to perform on call duties and overtime as required. Able to support other office duties/teams and comfortable supporting other tasks on occasion. Must pass standard background check

We are seeking a detail-oriented and proactive Returns & Inventory Analyst to optimize our warehouse operations and improve return processes. This role is key to managing inventory levels, tracking key performance indicators (KPIs), and identifying cost-saving opportunities related to returns and re-boxing. You will work cross-functionally to resolve operational challenges, improve product handling efficiency, and ensure accurate inventory management in the Warehouse Management System (WMS). The ideal candidate will have 3+ years of experience in warehouse operations, supply chain, or logistics, with a strong background in data analysis, forecasting, and reporting. Proficiency in WMS, MS Excel, and attention to detail are essential to drive improvements and enhance overall operational performance. Key Responsibilities Manage headcount and equipment requirements for the warehouse (WH) network based on return volume. Identify cost-saving opportunities in re-boxing & return product handling/operation. Track and report on Key Performance Indicators on Return Processing, Non-Good set inventory, out of system stock and NO-RA inventory Analyze product downgrade reasons and provide an improvement plan. Increase the number of re-boxing units per warehouse. Place orders for packaging supplies to re-box products and track shipments from overseas factories. Support warehouses with inventory grade changes in WMS. Work cross-functionally to effectively communicate and resolve warehouse operation issues. Manage and oversee the product rework process. Qualifications: Excellent knowledge of data analysis and forecasting methods. Bilingual: Korean and English (required). Ability to make presentations and develop reports for internal management and external customers. Minimum of 3 years of professional experience in warehouse operations, logistics, supply chain, or a related field. Working knowledge of warehouse management software (e.g., WMS). Strong attention to detail and ability to analyze data accurately. Business Travel required. Proficiency in MS Excel, Word, and Outlook. Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/ paid holidays Job Location: Englewood Cliffs, NJ 07632 Business Hours: Mon-Fri 08:00 AM to 5:00 PM Job Type: Full-time

Responsibilities: Manage and maintain IT infrastructure, including servers, networks, security systems, and cloud solutions. Provide hands-on technical support for hardware, software, and network issues. Handle troubleshooting for desktops, laptops, printers, and mobile devices. Monitor and optimize system performance and security, ensuring data protection and compliance. Install, configure, and maintain routers, switches, firewalls, and VPNs. Provide technical training and support to employees, ensuring proper use of IT resources. Lead IT projects, including infrastructure upgrades and system migrations. Qualifications: 5+ years of experience in IT support, system administration, and network management. Strong expertise in Microsoft Windows Server, Active Directory, Exchange, and Office 365. Hands-on experience troubleshooting networking, hardware, and software issues. Experience with firewalls, switches, VPNs, and cloud-based IT solutions. Ability to diagnose and resolve complex technical issues. Strong problem-solving and communication skills. Korean-English bilingual required.