Information Technology/Support Technician Jobs in East Meadow, NY

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  • Product Support Specialist - WFH & Make your Own Schedule

    Teleperformance-Turbo Tax

    Information Technology/Support Technician Job 29 miles from East Meadow

    Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details
    $34k-71k yearly est. 4d ago
  • Middle Office Support Analyst

    BBVA 4.8company rating

    Information Technology/Support Technician Job 20 miles from East Meadow

    We are looking for a Front Office Support specialist to join our team. The specialist will provide functional support within Global Markets Sales & Trading on any delegated activity which may include the calculation and valuation of all traded operations, ad-hoc reports and analysis as well as providing assistance in the trade capture of executed tickets. Additionally, the candidate will look for strategic solutions and improvements of trading and sales processes to help grow Fixed Income, FX/Rates Derivatives, and the Structured Notes business. The specialist will serve as the point of contact for both internal (Sales and Trading, Back office, Compliance, Engineering, and etc.) and external clients. The ideal candidate will have knowledge and experience supporting FX and Rates Derivatives business lines with an in-depth understanding of the trade lifecycle of trades from Front to Back. Main responsibilities include, but not limited to the following: Process and monitor all trades that have been registered by Front Office employees to ensure that they flow through Global Markets trading systems. Review and ensure all breaks found in the automated interfaces between Front Office systems are corrected and properly updated: Review existing reconciliations and propose new reconciliations if needed for continuous improvements Trade capture and booking of OTC derivative transactions and securities. Monitor and Control all FINRA required transaction based reporting. Perform operational activities (e.g., security and account set-up, trade blotter monitoring, retention of TermSheets and Final Terms) Participate in continuous project work involving process improvement, system implementation, new product or new market rollouts Timely escalation of urgent issues to management The role requires a wide variety of skills and strengths, including: A strong understanding of GM products; Fixed Income Securities Derivatives, FX, and Structured Notes. Knowledge of the front to back lifecycle of trades Strong attention to detail and the ability to clearly communicate with others Strong technical skills in Excel (VBA a plus) Team player with the ability to work in a fast-paced environment Ability to prioritize and manage different tasks under pressure Requirements: Undergraduate Degree Obtain SIE and Series 7 within 6 months Complete NFA Long Track Proficiency Exam All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $90,000 to $100,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions
    $90k-100k yearly 11d ago
  • Desktop Support Engineer

    Tata Consultancy Services 4.3company rating

    Information Technology/Support Technician Job 20 miles from East Meadow

    Roles & Responsibilities: Hands on working experience of L2 End User Computing/Desktop Support. knowledge of Windows 7 & Windows 10/11 administration, Active Directory, Group Policies, Office/Microsoft 365. L1 Administration of Windows Server 2012 & 2016 Operating systems installation, maintenance, imaging & security patching Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, HP, Zebra etc. Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. Asset & inventory management Resolving issues for different applications like (Microsoft applications, Skype for Business, Citrix, Office 365 etc.) SLA Management, MIM, VIP User Support Vendor Management Ensure that incidents and requests are handled according to agreed procedures, policies and standards and enhance customer satisfaction by constantly elevating service delivery SLAs Prepare daily, weekly, fortnightly and monthly MIS reports pertaining to EUC domain. ITIL Foundation Certified and expertise in ITIL processes.
    $82k-102k yearly est. 6d ago
  • Trade Support Analyst

    Infotree Global Solutions 4.1company rating

    Information Technology/Support Technician Job 27 miles from East Meadow

    Candidates will be measured on the following four performance drivers which will dictate how individual impact is considered on the Americas platform: Results and Impact Impacts division and influences peers and team Demonstrates good judgement when making decisions of high complexity and impact Relies on limited guidance for most complex decision making Is responsible for driving outcomes which have meaningful effect on team or department Leadership and Collaboration Creates trust with department leaders Acts in leadership capacity for large projects, processes, or programs for a team Client, Customer and Stakeholder Focus Able to build relationships with a mix of intermediate and senior colleagues or clients Interacts regularly with management and department leaders Demonstrates the ability to persuade and influence stakeholders at the team level Compliance Culture and Conduct Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts Perceived as a person of high moral character; upholds corporate values and displays high ethical standards” Responsibilities: Trade Management handles trade matching, trade settlement, and trade reporting for its investment manager clients. Securities in scope include equities, fixed income, listed derivatives, foreign exchange, and TBAs. The team is also responsible for ensuring timely integration of client trades through the Trade Management platform and into the ABOR/IBOR platform. A Trade Management Analyst will primarily be responsible for supporting daily trade activity including post trade confirmation, settlement and client reporting responsibilities including: Ensure timely and accurate settlement of trades across multiple security types, global markets, brokers, and custodians Ensure end of day reporting provided to relevant Oversight teams accurately reflects trade status and provides sufficient commentary Work closely with multiple external and internal parties to resolve trade discrepancies, including unmatched and failed security trades, foreign exchange contracts, overdrafts, and wires. Act as the primary escalation contact within to ensure settlement related issues are resolved in a timely manner Create and maintain accurate broker and custodian settlement instructions across multiple databases Ensure accuracy of new account profiles within all internal systems Ongoing review of existing processes to identify potential improvements to create new efficiencies and increase quality and controls Minimum Required Qualifications: One year of related financial industry experience in back and middle office operations with an emphasis on trade settlement. Bachelor's Degree in Accounting/Finance or equivalent Preferred Qualifications: Experience with SWIFT and/or BBH Infomediary Expertise associated with equity and fixed income securities settlement, both US and international, including knowledge of FX, buy-ins, 144A and restricted securities, and physical securities Proven ability to maintain a customer service focused attitude in a high pressure securities environment Ability to work independently within established guidelines and strict operational controls
    $67k-89k yearly est. 2d ago
  • IT Support Specialist

    Sher Tremonte LLP

    Information Technology/Support Technician Job 20 miles from East Meadow

    Dynamic litigation boutique in lower Manhattan specializing in commercial litigation and white collar defense seeks organized, personable, and enthusiastic leader with exceptional communication skills and significant expertise to provide technology support for the firm. Work alongside the firm's leadership and outside IT consultant to install and maintain office technology systems, develop and implement information security policies and procedures, research and deploy new software programs, and evaluate technology needs of the office. Provide technical support and analysis to attorney/paralegal teams during various stages of litigation matters. This is a fully onsite role, requiring 5 days per week in office. The salary range for this role is $80,000 - $95,000, depending on experience. Responsibilities include: Responsible for the overall coordination of technology support and information security. Proactively identifies potential improvements in technology and firm practices; evaluates hardware and software requirements for the office. Helps develop and update practices and procedures relating to technology, including IT security policies and relevant employee policies. Coordinates with senior management and outside vendors to research, test, deploy, document, and upgrade new and existing hardware and software; participates in floor support for major system changes. Collaborate with existing outside IT consultants, as well as other technology vendors for resolution of technical issues related to desktops, laptops, phones, video-conference equipment, printers, network, systems, and/or related hardware problems. Oversee all IT Security policies and functions; enforce firm policies; monitors information security; performs regular audits. Develops a knowledge of Firm's total technology environment and the quality management of all processes and practices. Performs and oversees installation and changes to office layout for PCs, software, printers, phones, and network components. Develops an expert level of knowledge in the following areas: Firm applications; including, but not limited to, electronic messaging, document management, financial systems, and practice support applications, i.e., Microsoft Office Suite, including, Word, Excel, PowerPoint; Caret Legal and One Place Solutions Firm's remote access and mobile computing environment, including, but not limited to, internet access, VPN access, Mobile Device Management Firm's phone, voice conferencing and video conferencing systems. Provides training to staff on the firm's standard software programs as needed. Qualifications: At least 3 years' experience providing IT/Litigation support in a law firm setting Knowledge of and experience in configuring, installing, and supporting the hardware and connectivity components of user laptops, workstations, and VoIP phones Excellent troubleshooting skills related to desktop computer hardware and software, demonstrating the ability to quickly resolve moderately complex issues or suggest alternative solutions Experience with desktop operating systems and office applications, specifically Windows 10and Office 365 Capable of lifting and moving equipment weighing as much as 50 lbs. Ability to provide excellent service, understanding user needs and expectations Ability to prioritize multiple concurrent projects in a deadline-driven environment Ability to provide solutions and best practices for solving problems Ability to process information with high levels of accuracy Strong verbal and written communication skills Ability to clearly deliver information to users of all technological levels Benefits: Pretax Medical / Dental / Vision / FSA after 30 days 401k with employer contribution after 1 year Pretax Transit Chek
    $80k-95k yearly 14d ago
  • Desktop Support Consultant - Global asset management firm - NYC (on-site)

    Saragossa

    Information Technology/Support Technician Job 20 miles from East Meadow

    Early on in your desktop support career and ready for the next step? You'd be joining a fast-paced global investment firm firm that's known to be one of the top alternative asset managers in the industry. This opportunity is a great chance to join their lean desktop support team as a consultant and continue to learn and grow your skills through working directly on the trade floor to support end users on a daily basis. You'll provide on-site and remote technical support for hardware issues (computers, iphones, ipads, etc) and troubleshoot, repair and install operating systems for windows and the entire office 365 suite. From a soft skills perspective, they're looking to onboard a consultant who's experienced working in high pressure environments like financial services companies or law firms. You should have a real passion to learn and grow, and demonstrate the value you can add to the team on a daily basis which will allow you to work your way up the ladder. This is a consultant role where you're provided the chance to work in one of the most reputable investment firms fully on-site, 5x per week. The ideal candidate for the role will have anywhere between 2-5 years experience and will be provided training directly from their VP of Technology. The role offers healthcare benefits, 401k, and up to $45/hr on W2. Ready to take the next step in your career and join a lean, prestigious desktop support team with one of the most reputable investment firms in the industry? Apply today. *no up-to-date resume required*
    $45 hourly 17d ago
  • IT Applications Support Specialist - Leading Global Investment Firm - Up to $250K TC

    Mondrian Alpha 4.4company rating

    Information Technology/Support Technician Job 20 miles from East Meadow

    We are working with a prestigious market-leading global investment firm seeking an IT Applications Support Specialist to join their high-caliber technology team. This is a critical role reporting directly into the Head of Software Development. The hire will be responsible for ensuring the availability, performance, and reliability of key enterprise applications in a fast-paced, high-performance environment. Key Responsibilities: Provide support for critical financial applications, responding to production issues and managing escalations. Monitor systems and proactively enhance observability, alerting, and failure recovery processes. Collaborate with developers, quants, and business users to ensure systems align with business requirements. Maintain and improve disaster recovery planning and playbooks for failure scenarios. Evaluate, test, and introduce new technologies to optimize system performance and resilience. Key Requirements: 4+ years of experience in enterprise-level application monitoring, alerting, and incident response. Broad understanding of enterprise and cloud technology from the level of networking, operating systems, and cloud infrastructure. Experience with workload orchestration platforms (e.g., ActiveBatch, JAMS, AutoSys). Strong communication skills and the ability to work effectively across technology and business teams. Preferred requirements: Broad technical knowledge across cloud infrastructure (AWS/Azure), databases (SQL Server, Snowflake), and automation tools (Terraform, Docker, Kubernetes, Python, PowerShell, Bash). Experience supporting trade execution and order management systems in a financial services environment. Why Join? Compensation package up to $250K TC, including base salary and performance bonus. Access to cutting-edge technology and a collaborative work environment. Comprehensive benefits including top-tier medical coverage, generous PTO, and a daily meal allowance. This is a unique opportunity to join a world-class investment firm with a commitment to innovation, excellence, and impactful investing. Follow the link to apply or send you resume directly to ***********************************
    $250k yearly 10d ago
  • Information Technology Administrator

    Atlantic Group 4.3company rating

    Information Technology/Support Technician Job 23 miles from East Meadow

    Our client, a mining/commodity trading firm that is very active in the global metals and minerals markets, is looking to hire a full-time IT Administrator (focus on CTRM - Commodity Trading Risk Management). This will be fully onsite out of their Greenwich, CT location. You will report to the Information Systems Manager and have a direct dotted line into the COO! In order to be considered, you must be interested in Python/Systems/Commodities. About The Firm: They have a long history of sourcing and suppling industrial metals to manufacturing companies globally. With over 100 years of overall trading experience, they are one of the most actively involved in ferrous and non-ferrous metals through various commodity groupings. They trade more than 100 uniquely sourced products and continue to seek opportunities that complement their already existing diversified portfolio. Position Overview: The position of CTRM / IT Administrator is responsible for the overall daily maintenance, monitoring and administration of the company's Commodity Trade and Risk Management System, while also supporting local and global IT Initiatives. Key Responsibilities: Administration of Commodities Trade and Risk Management System Daily checking and reconciliation between system and automated processes (using Python) Oversight and control of manual system processes such as security, users, data storage/retention, server performance and connectivity Act as lead CTRM support for local office/team and assist global CTRM support team where possible Support operations and middle office teams in bulk corrections, changes, and entry utilizing backend tools Administer referential data, market data, and trade data Support ongoing development and testing of system with external developers utilizing JIRA platform Assist with spot data queries and report building requests Be involved with development of data warehouse (Python, AWS) Act as local Point of Contact (POC) for IT Department for basic, hardware setup, basic admin on O365, Dropbox, and local vendor management Experience/Skills: Bachelor's Degree; preferred degree in Business Administration, Finance, Computer Science, Information Technology, or a related subject. Prior experience in finance; experience in an environment that integrates technology and trading a plus Preferred understanding of commodities markets, trading life cycles, and hedging Knowledge of Excel, Python, VBA, familiar with REST APIs and JSON structure. SQL a plus. Fluent English essential as daily contact with traders and internal departments is conducted in English, any other language will be an advantage. Basic IT knowledge, troubleshooting ability, and skills ID: 42837
    $65k-91k yearly est. 8d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology/Support Technician Job 20 miles from East Meadow

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $75k-106k yearly est. 50d ago
  • Desktop Engineer

    Eleven Recruiting

    Information Technology/Support Technician Job 20 miles from East Meadow

    We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place. Our client, an investment firm, is seeking a Desktop Engineer to join their team in New York, NY! Responsibilities Provide high-level support for mobile device management (MDM) and desktop environments. Oversee system maintenance, upgrades, and policy management to ensure seamless operations. Manage and troubleshoot mobile devices, desktops, and laptops across the firm. Work with global teams to ensure alignment on system configurations and best practices. Support security, access management, and software deployments while ensuring compliance with company policies. Monitor industry developments and recommend technology improvements to enhance efficiency. Maintain detailed documentation and track activities using ServiceNow. Participate in an on-call rotation to provide after-hours support as needed. Qualifications 6+ years of experience in a similar desktop engineering or IT support role, ideally within an enterprise or professional services environment. MDM expertise at a Tier 3 level, with a strong focus on Microsoft Intune and/or Ivanti MobileIron. Experience with system upgrades, access management, and security protocols. Strong networking knowledge (DHCP, DNS) and ability to troubleshoot issues efficiently. Excellent communication skills-this is a front-office, client-facing role.
    $84k-112k yearly est. 16d ago
  • Desktop Support Specialist

    Clifyx

    Information Technology/Support Technician Job 20 miles from East Meadow

    Hands on knowledge on Windows OS imaging, installation and configuration Has good Knowledge on Handling Exchange Online, Office 365 Administration and Office 365 Pro plus related issues. Support Skype for Business Operational issues such as Install/Uninstall, Configuration, Deployment failure related issues Help on SharePoint Templates, Site Creations, Access related issues, Technical support to sites that are migrated/created for storing file share contents Support all the One Drive Access, Storage related issues. Coordinate and Support on Win 10 Automated Deployments, Ensure deployments run successfully, remediate Failed Deployments, Deploy the image through USB drives. Handle the Hardware/Software requests from the dedicated locations. Has good knowledge on Intune/Mobile Device Management, enrolling Byod devices. Should have managed Android/iOS device management. Provide Support for roaming users to seamlessly connect from any location within the constraints of all applicable security requirements. Handle Secure Wipe, Asset Disposal as per agreed process Should have good understanding of IT Service Management Processes. Basic understanding on SCCM activities Good understanding on group policy and active directory Should provide break fix support wherever necessary. Maintain Asset Inventory of existing devices and buffer stock if any. Provide support for Network/Storage/Server related activities on the site wherever required. Has good understanding of Service now Skill sets: Certifications: Must Have: 1) CompTia A+ Certification- Foundational certification that covers essential IT skills across Hardware,Software,Networking and Security 2) HDI Desktop Support Technician: Certification for providing Desktop Support and Customer Service. 3) Microsoft Certified: Modern Desktop Administrator Associate: Certification to manage and deploy Windows 10 and Windows 11 desktops and devices in an enterprise environment1
    $43k-63k yearly est. 14d ago
  • Information Technology Field Technician

    Harvey Nash

    Information Technology/Support Technician Job 20 miles from East Meadow

    US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor Must have: Spanish is hugely required Need to understand networking, router, switch etc. Level 1 support like, fixing a printer, ticket label printer, upload software etc. Role: IT Retail Field Tech Location: Brooklyn, New York (On Site) Duration: Direct Hire Job Description: · Provide first point of contact for support issues at all stores. · Able to travel daily between stores. · Elevate complex issues/problems to appropriate team members · Troubleshoot and correct problems on site · Perform scheduled hardware and/or software installations. · Assist stores with: o Desktop applications, maintenance, and troubleshooting. o Network Equipment installation and troubleshooting (routers, switches, access points) o Software installation and troubleshooting (SAP application, MS Office, Up-shop scale system, Windows etc. o Configure and/or troubleshoot Zebra handhelds, network and label printers. · Work to gather information, or resolve issue independently or collaboratively · Quickly learn and retain relevant system knowledge · Support stores during Go live opening week. · Respond to customer inquiries and problem solving in a professional and effective manner · Provide feedback to manager regarding service failures or customer concerns A reasonable, good faith estimate of the $45k/Annum to $55k/Annum with Benefits for this position.
    $45k-55k yearly 14d ago
  • Desktop Support Administrator

    Ltimindtree

    Information Technology/Support Technician Job 24 miles from East Meadow

    About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************* Job Role : Information Technology System Administrator Work Location: White Plains, New York (Onsite) Job Description Area of responsibility: Management of build and support activities for end-users by monitoring and facilitating core activities and relationship with 3rd party providers. This position will also participate in the development and deployment of various regional and global projects in order to deliver more robust, standardized solutions to the operating company. Monitoring and reporting on Infrastructure security and global policies. Key Responsibilities: Manage and/or provide high quality and excellent technical maintenance, administration and monitoring of systems. Proactively identify, isolate and resolve technology problems to avoid minimal impact to the business. Management of Issue/Problem lifecycle: Escalate incidents and problems to the appropriate parties via regional governance model, ensure timely resolution of items, manage customer expectations and effectively communicate with end users and stakeholders as needed. In addition, manage queues of “out-of-scope” tickets and ensure resolution via governance model. Work with 3rd party vendor and/or directly with end user to resolve specific hardware and software issues. Provide client assistance promptly and professionally to ensure customer satisfaction. Use proper departmental procedures, problem resolution and escalation. Analyze and support issues including MS Office suite, Active Directory, MS Windows clustering, MS SQL Server, MS Windows Server 2008/2012. Incident Management: Monitors and, where needed, facilitates service provider performance towards local OpCo while ensuring processes are followed in / for local OpCo. Ticket handling: Maintain and organize IT Ticketing systems for ticket management and escalation. Escalation: Point of contact for support ticket escalation for the IT Department. Monitor, review, and report infrastructure security vulnerabilities through global reporting tool. Asset Management: Monitors and, where needed, facilitates service provider performance towards local OpCo. Ensures processes are followed in / for local OpCo and cascades the information to the business as needed. Owns and manages the budget for end-user hardware. Coordination and orchestration of complex service requests: Gather relevant facts and align with the appropriate parties to ensure timely and complete resolution. Critical Skills: Understand the impact of incidents, projects, and events on existing deliverables and communicate the impact effectively. Able to anticipate problems and issues, and effectively resolve them via the SDO proactively. Must be extremely organized and priority driven. Able to manage multiple tasks and competing priorities and resources effectively. Communicate effectively in written and oral form with peers, senior team members, and internal or external customers. Understand the use of technology and how its implementation affects business goals. Hands-on technical background a plus. Must have a continuous improvement mindset and able to think strategically with regards to reducing costs to the company without compromising service levels. Functional Competencies: Quality Management Security & Information Risk Management Solution Deployment Client Management Service Operations Service Improvement Supplier Service Management Thinks Globally Fosters Collaboration Engages & Inspires Others Drives to Win Continuous Improvement Key Competencies: Be Brave Decide & Do Hunt as a Pack Take it Personally Background / Experiences: Bachelor's Degree in Computer Science or similar IT Certifications required Must have 10+ years of experience in managing outsourced technology service for a distributed and large-scale organization ITIL certification a major plus White Plains Office Based. 5 days a week in the office 5% - 15% travelling Domestic and/or international. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes
    $45k-68k yearly est. 9d ago
  • Information Technology Support Specialist

    Tundra Technical Solutions

    Information Technology/Support Technician Job 25 miles from East Meadow

    The DCC Infrastructure Analyst will be responsible for supporting all of the day-to-day technology needs and activities of the client's Collaboration Center (DCC), a 17,000 square foot state-of-the-art collaboration space with 8 unique experiential rooms, located in Stamford, CT. The contractor for this role will need to define, implement, maintain and run all technology throughout the space, which includes software upgrades and installs, hardware implementation, VR/AR usage, AI integration and execution, pilot testing for new and emerging technology / demos, tech integration throughout the space, troubleshooting, and more. The ideal candidate will be well versed in the technology landscape with a curiosity for new tools and tech to help make and keep the space inspirational and cutting-edge. They will lead and oversee the technology operating model for the DCC, being able to provide forward-thinking in terms of tech strategy and the service delivery model. As part of this, the candidate will be able to clearly identify tech requirements for running facilitated collaboration sessions with large groups of customers, distributors, suppliers and internal stakeholders, as well as be a super-user who can easily navigate the various types of technology. They will have a continual pulse on new / emerging tech to be able to recommend areas of opportunity and improvement vs. current execution, as well as be able to lead project management against all tech-driven initiatives. On an ongoing basis, they will assess the capabilities of both current and potential new vendors and develop a supplier relationship program. With this program, they will continually upgrade the current services provided and devise a plan in partnership with in-house technology teams, to proactively schedule ongoing maintenance activities such as system upgrades, firewall patches and refresh cycles. They will be responsible for overseeing all technology and devices within the space, as well as management of the server room. Additionally, this role will require the support of building and breaking down of flexible, modular technology, furniture and demos in the space, attending to software and hardware performance issues, and managing onsite technology vendor visits / quarterly reviews. The role will require financial acumen in assessing different solutions and working within the team to deliver against overall budget expectations. It is essential that this individual have a service mindset as there will be a high level of exposure to senior leaders, industry experts, and top customers. An important part of the role will be troubleshooting technology issues as needed, assisting guests with technology challenges, being hands-on during collaboration workshops, and being an integral part of the DCC 3-person team as new projects / demos are stood up within the space. The preferred candidate will have an interest in or background in working within the beverage category, at a large CPG, and/or experience in collaboration briefing centers. This role will require the individual to be onsite 5 days per week, 40 hours per week. Additional Details: Technical Skills: Looking for someone having strong technical skills, as 50% of job role is troubleshooting. Top Skills - Problem Solver. Project Manager: Need someone who is a strong project Manager who is able to communicate well both written and verbal. Manager Project in excel, manager Project timelines, proactive, Sense of urgency, plan the entire tasks for project and working on their completion Professional - Independent. Able to lead, communicate and work professionally with Senior Level Stakeholders and Senior Leaders in the facility. Run the DCC independently when needed Shift Type : Day Shift & 100% onsite at 200 Elm Street, 2nd Floor, Stamford, CT, 206901, US, US25 Hours : Typically shift timings are 8.30 am to 5 pm. However, this individual will need to have a flexibility incase there is a Customer Meeting early in the day example being to come in as early as 7 am and as late as 6.30 pm as DCC Team will need this individual to be available. Education: Bachelor's Degree is required Years of Experience: A minimum of 3 years in a corporate Environment Travel Required: No Duration: 12 months with possibility of extension depending on Performance Interview Details First round Zoom Interview 30 minutes with Hiring Manager Second Round - In-Person with 3 interviewers. Each interview will be 45 minutes and a total of 3 with Technical Team at 200 Elm Street, 2nd Floor, Stamford, CT, 206901. This interview will take place on a Tuesday or Thursday Final Interview: Zoom Interview 30 Minutes with VP of Customer Development Potential Start: Beginning of April 2025
    $44k-76k yearly est. 14d ago
  • Level 1 Tech: Onsite Technician

    Softworld, a Kelly Company 4.3company rating

    Information Technology/Support Technician Job 10 miles from East Meadow

    Job Title: Level 1 Tech: Onsite Technician Onsite Requirements: Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays) OS Knowledge (Windows, ChromeOS) Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, support Job Description: Required Skills: Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays) OS Knowledge (Windows, ChromeOS) Professional Experience - with Basics: troubleshooting, re-imaging, reset passwords, support Strengths: Collaboration, Organization, Communication, Self-Starter, Flexible Desired Skills (nice to have, not required): Google / Azure experience Networking Knowledge/Experience A/V or Audio knowledge/experience Responsibilities: Perform re-imaging, troubleshooting, desktop imaging and configuration Provide direct on-site problem resolution for both on and off-warranty systems Google / Azure shop Install desktop hardware and software Install and configure printers and specialized peripherals Workstation and desktop software management for all non-terminal clients Troubleshoot and repair workstation hardware, monitors, projectors, printers, etc. Basic workstation OS integrity troubleshooting and re-image if necessary Troubleshoot and support end-users of the Administrative, Instructional, and Library systems in terms of problem solving Troubleshoot office and academic software, install software on local machines, user profiles, and update software when applicable, and prepare equipment for PowerPoint presentations Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past. ** 3rd party and subcontract staffing agencies are not eligible for partnership in this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **
    $36k-48k yearly est. 15d ago
  • .Net Application Support Sr Analyst

    Net2Source Inc. 4.6company rating

    Information Technology/Support Technician Job 27 miles from East Meadow

    Job Title: .Net Application Support Sr Analyst Mandatory Skills : .Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, Bash/Shell scripting, BMC Control-M, BMC Helix ITSM, We are seeking a highly motivated candidate to provide application support to Client Investment Bankers providing tailored support for all BCMA applications The candidate will also be focused on driving efficiency across all initiatives to elevate the Banker experience The candidate will work closely with colleagues in other regions to ensure successful operation as a global team using a follow the sun service model Key Responsibilities Provide best in class application support to a geographically diverse user base Communicate clearly and concisely executive presence for dealing with internal senior management as well as end user empathy to resolve issues and queries in a timely fashion Strong process awareness and ability to manage incidents problems and end user escalations Prioritize criticality of the requests within the shift ensuring important requests are given due priority Liaise with partner support teams for request processing and escalations Collaborate effectively with colleagues globally sharing information and knowledge effectively Strong leadership skills and ability to mobilize and influence teams both internal and external that are not in direct reporting line Fully understand and comply with all audits regulatory and compliance directives Knowledge Experience Must have 8 10 years of experience in analysis or supporting Enterprise Applications Experience in e Trading Client Services or associated Operations group in a high availability mission critical environment Demonstrated ability to learn new business concepts quickly Demonstrated ability to succinctly summarize issues communicate to senior business stakeholders and Sales team Demonstrated ability to monitor analyze and debug issues in a fast-paced mission critical production environment Demonstrated ability to query SQL NoSQL database comprehend XML JSON formats to perform L3 level analysis of production issues Demonstrated ability to work off application logs independently Competencies Excellent verbal written and interpersonal communication skills Ability to think clearly analyze and resolve problems with good judgment Ability to work at strategic and tactical operational levels
    $83k-124k yearly est. 3d ago
  • Hardware Specialist

    Pride Health 4.3company rating

    Information Technology/Support Technician Job 20 miles from East Meadow

    Hardware Analyst-Information Technology Shift: Days-(5x8) Time: 8:30 AM to 5:00 PM Weekly Hours: 40 Hrs Contract Duration: 13 weeks Pay Range: $20/hr - $24/hr Responsibilities: Provide technical support to over 1,000 users, assisting with both hardware and software issues. Diagnose and resolve break/fix issues on Windows 10 desktops, laptops, VDI systems, phones, tablets, and printers. Support users with software and hardware troubleshooting, ensuring efficient and effective solutions. Display a positive attitude, work as a team player, and be independent in addressing user needs. Assist users with various technical issues related to W10, W11, VDI, and mobile devices. Requirements: Updated Reume. GED or High School Diploma Covid Card Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
    $20 hourly 15d ago
  • Network Analyst Automation - Trading

    Client Server 4.1company rating

    Information Technology/Support Technician Job 20 miles from East Meadow

    Network Analyst / Engineer (Automation) New York to $200,000 Are you a well educated networking technologist? You could be joining a leading quantitative trading firm, progressing your career and earning significant bonuses. As a Network Analyst you will help build and scale the network ahead of business demands, whilst driving more standardisation using automation. A typical day for you might involve working on new data centres and colocations, WAN routing optimisation, collaborating with stakeholders to identify requirements and network features, contributing to support efforts and documenting and automating the network design to limit outages and increase the ability to resolve issues rapidly. You'll be supported with training and mentoring to deepen your knowledge of financial markets as well as technology, using modern tools and automation. Location: With fantastic offices based in New York, you will be part of a flat structured and open company that offer a great working environment. There's an onsite gym, nursing suites and quiet areas as well as cafes with daily catered breakfast, lunch, snacks and coffee bars, recreation spaces including chess, bughouse, cards, ping pong, table football and auditoriums, classrooms and libraries. About you: You have achieved a 2.1 or above from a top tier university (Ivy League) in a relevant discipline, Computer Science preferred and hold networking certifications You have experience with routing and network protocols (OSPF, BGP, PIM-SM) You have demonstrable experience / research within network automation and associated tools You're likely to research technology in your own time, read blogs, attend conferences and have an enthusiasm to learn You have experience or a demonstrable interest in financial services, banking or trading and are keen to progress your career in this area You are a US citizen or hold a valid work permit What's in it for you: As a Network Analyst / Engineer you will earn a highly competitive salary, to $200,000 plus a comprehensive benefits package. Apply now to find out more about this Network Analyst / Engineer (Automation) role. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
    $62k-80k yearly est. 15d ago
  • Practice Support Specialist - Aesthetics - Long Island

    Direct Sales Recruiting, LLC

    Information Technology/Support Technician Job 2 miles from East Meadow

    Practice Support Specialist - Aesthetics My client is a global medical device company that manufactures innovative technologies and solutions that specifically target dermatology and plastic surgery. They are seeking to hire a Practice Support Specialist responsible for helping to implement strategies to drive success of client's practice and utilization of products/solutions. In this role, you will help manage accounts and provide support at events, conferences and tradeshows. Responsibilities: Assist in implementing strategies to drive client success Provide support at events, tradeshows and conferences Support management of assigned sales accounts Upsell; suggest new/additional products and services to existing customers Establish and maintain existing client relationships that ensure retention and increase business Maintain product/service knowledge, attend trainings as needed Travel to client sites Requirements: Bachelor's Degree Min. 1-2 year of Aesthetics experience currently working within a practice Patient-facing experience required Experience doing patient consults and upselling Experience in Aesthetics and/or cash-based medicine Social media marketing skills Experience with Meta Post Scheduling (Facebook and Instagram) Strong Communication & Presentation skills Excellent Analytical & Organizational skills Ability to multi-task and prioritize Proficient in Microsoft Office suite Proficient in Canva required and Meta or HubSpot Scheduling Ability to travel within territory, some overnights approx. 2/wk. Offering: Base Salary $60,000 Quarterly Bonus $10K/quarter Year 1 @ plan $100,000 Car Allowance Full Benefits Package Direct Sales Recruiting, LLC, (DSR) and DirectHR are National Recruitment organizations partnering with National, Regional and Local Clients to bring qualified candidates a career and a future. DSR offers over 50 years combined Recruitment, Sales and Management experience. We are, along with our clients, an Equal Opportunity Employer and are committed to hiring and supporting a diverse workforce. A M/F/D/V
    $60k yearly 1d ago
  • Returns & Warehouse Support Specialist

    LX Pantos America

    Information Technology/Support Technician Job 23 miles from East Meadow

    We are seeking a detail-oriented and proactive Returns & Inventory Analyst to optimize our warehouse operations and improve return processes. This role is key to managing inventory levels, tracking key performance indicators (KPIs), and identifying cost-saving opportunities related to returns and re-boxing. You will work cross-functionally to resolve operational challenges, improve product handling efficiency, and ensure accurate inventory management in the Warehouse Management System (WMS). The ideal candidate will have 3+ years of experience in warehouse operations, supply chain, or logistics, with a strong background in data analysis, forecasting, and reporting. Proficiency in WMS, MS Excel, and attention to detail are essential to drive improvements and enhance overall operational performance. Key Responsibilities Manage headcount and equipment requirements for the warehouse (WH) network based on return volume. Identify cost-saving opportunities in re-boxing & return product handling/operation. Track and report on Key Performance Indicators on Return Processing, Non-Good set inventory, out of system stock and NO-RA inventory Analyze product downgrade reasons and provide an improvement plan. Increase the number of re-boxing units per warehouse. Place orders for packaging supplies to re-box products and track shipments from overseas factories. Support warehouses with inventory grade changes in WMS. Work cross-functionally to effectively communicate and resolve warehouse operation issues. Manage and oversee the product rework process. Qualifications: Excellent knowledge of data analysis and forecasting methods. Bilingual: Korean and English (required). Ability to make presentations and develop reports for internal management and external customers. Minimum of 3 years of professional experience in warehouse operations, logistics, supply chain, or a related field. Working knowledge of warehouse management software (e.g., WMS). Strong attention to detail and ability to analyze data accurately. Business Travel required. Proficiency in MS Excel, Word, and Outlook. Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/ paid holidays Job Location: Englewood Cliffs, NJ 07632 Business Hours: Mon-Fri 08:00 AM to 5:00 PM Job Type: Full-time
    $39k-69k yearly est. 1d ago

Learn More About Information Technology/Support Technician Jobs

How much does an Information Technology/Support Technician earn in East Meadow, NY?

The average information technology/support technician in East Meadow, NY earns between $32,000 and $90,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average Information Technology/Support Technician Salary In East Meadow, NY

$54,000

What are the biggest employers of Information Technology/Support Technicians in East Meadow, NY?

The biggest employers of Information Technology/Support Technicians in East Meadow, NY are:
  1. SRI International
  2. Hofstra University
  3. Core Bts
  4. Corebts
  5. WheelHouse IT
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