Information Technology/Support Technician Jobs in Bristol, PA

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  • Information Technology Support Specialist

    Gratz Pilates

    Information Technology/Support Technician Job 16 miles from Bristol

    The Job: We are looking for an IT technologist to support the Gratz management team on all things IT. This would include everything from trouble shooting the company's internal wired and wireless network, setting up new PCs and Macs, ensuring all key company applications are working properly, that licenses are kept current and paid. The right candidate will also work to support our website, our Shopify platform, and key ERP applications we are in the process of setting up at Gratz. We envision this role to be a key part of the team as we build Gratz globally. Role and responsibilities: Set up and maintain PCs and Macs for the Gratz management team. Acquire Macs and PCs Set up and register these computers. Maintain these computers for anti-virus and other safety and security systems. Set up systems for remote monitoring, security, and support. Support Gratz internal networks Ensure Wi-Fi and wired network works properly and efficiently. Trouble shoot system problems Support Gratz key applications and ERP systems Must have skill set - desktop applications from MSFT and Google. Know or learn Shopify and ERP systems Ideal background: Education - ideally BS degree, computer science. Does not have to have this specific degree, but ideally the candidate will have some direct training in IT. Work experience - Ideally 3 to 5 years-experience supporting a team with IT, systems, application support. Experience with Macs, PCs, iPhones, Android devices, Wi-Fi networks, wired networks. Experience in support for the MSFT Office suite of products and Google desktop applications. Experience debugging and resolving issues with email applications, etc., and experience or ability to learn and support QuickBooks, Fishbowl ERP, HubSpot CRM, Shopify. A positive, can-do attitude is a must! About Us/ Company Overview: At Gratz, we specialize in crafting high-end products that combine wood, metal, and leather into exceptional works of art. Gratz Industries is the original manufacturer of Pilates apparatus and the industry's established source for authentic equipment. Our company was started by Frank Gratz in New York City in 1928 as a custom fabrication shop producing industrial design prototypes, architectural metal, furniture and sculpture for many of the world's greatest designers. Our dedication to quality, craftsmanship, and attention to detail sets us apart in the industry. Benefits: Medical/Vision Insurance with $0 deductible Low-cost Dental add-on Provided Short-term/Long-term Disability No-cost Life Insurance Policy Paid Holidays, Sick Time & Vacation Days
    $42k-73k yearly est. 9d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology/Support Technician Job 15 miles from Bristol

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $68k-97k yearly est. 50d ago
  • Medical Information Specialist

    Gforce Life Sciences 4.0company rating

    Information Technology/Support Technician Job 20 miles from Bristol

    The Medical Information Contractor's responsibilities will include the following: Receives, documents, and responds to written medical information requests from healthcare providers Handles escalated calls from the client's call center regarding products as needed Updates and/or creates medical letters pertaining to client's products Limits corporate liability by meeting the medical ethical and legal responsibilities of providing product/device-related information Serves as an educational resource to both internal and external customers Recognizes and gathers, according to FDA guidelines and company policies, initial information regarding any product complaint or adverse event of which made aware during the handling of medical information and medical device inquiries Contributes to interdepartmental projects, and supports the provision of medical, scientific and technical information regarding client's products, as needed Provide assistance and/or training to other medical information personnel (i.e. consultants) Participate in handling call center escalations (no on-call or after-hours required, however) Required: Pharm D 1-3 years experience with providing medical information to customers Excellent attention to detail, interpersonal, communication, and negotiation skills. MS Office; Experience with MI Systems a plus, but not required Terms/Start: 12+month contract with option to extend Start 2 weeks from offer Hybrid in Princeton, NJ Health benefits available (health, dental, vision, 401k)
    $72k-120k yearly est. 1d ago
  • IT Service Management Analyst

    Randstad USA 4.6company rating

    Information Technology/Support Technician Job 17 miles from Bristol

    Years of Experience: 1-3 Education Requirements (if any): Minimum of Associates degree or higher in business or related discipline Required Skills: ?BT Service Management ServiceNow MS Office products customer service
    $41k-61k yearly est. 13d ago
  • Technical Specialist, Construction Claim

    The Travelers Companies, Inc. 4.4company rating

    Information Technology/Support Technician Job 22 miles from Bristol

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $83,300.00 - $137,400.00 Target Openings 1 What Is the Opportunity? Under general supervision, the position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Liability related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. What Will You Do? Directly handles assigned claims. Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consults with Manager on use of Claim Coverage Counsel as needed. Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Maintains claim files and documents claim file activities in accordance with established procedures. Utilizes evaluation documentation tools in accordance with department guidelines. Proactively creates Claim File Analysis (CFA) by adhering to quality standards. Utilizes diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure. Establishes and maintains proper indemnity and expense reserves. Recommends appropriate cases for discussion at roundtable. Attends and/or presents at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. Develops and employs creative resolution strategies. Prompt and proper disposition of all claims within delegated authority. Negotiates disposition of claims with insureds and claimants or their legal representatives. Recognizes and implements alternate means of resolution. Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. Tracks and controls legal expenses to assure cost-effective resolution. Effectively and efficiently manage both allocated and unallocated loss adjustment expenses. Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. Recognizes cases, based on severity/ complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. Appropriately deals with information that is considered personal and confidential. Fulfills specific service commitments made to certain accounts, as outlined in Special. Account Communication (SAC) instructions and inquiries from agents and brokers. Represents the company as a technical resource; attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. Shares accountability with business partners to achieve and sustain quality results. Evaluates all claims for recovery potential; directly handles recovery efforts and/or engage and directs Company resources for recovery efforts. Perform other duties as assigned. Potential travel up to 30% What Will Our Ideal Candidate Have? Bachelor's Degree preferred. 5 years business experience preferred. Advanced level knowledge and skill in claim and litigation. Basic working level knowledge and skill in various business line products. Strong negotiation and customer service skills. Skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills. Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. Able to make independent decisions on most assigned cases without involvement of supervisor. Openness to the ideas and expertise of others actively solicits input and shares ideas. Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices. Demonstrated coaching, influence and persuasion skills. Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise. Can adapt to and support cultural change. Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. Analytical Thinking - Intermediate Judgment/Decision Making - Intermediate Communication - Intermediate Negotiation - Intermediate Insurance Contract Knowledge - Intermediate Principles of Investigation - Intermediate Value Determination - Intermediate Settlement Techniques - Intermediate Legal Knowledge - Intermediate Medical Knowledge - Intermediate What is a Must Have? High School Diploma or GED. 2 years of liability claim handling experience and/or comparable litigation claim experience. In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job. What Is in It for You? Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ********************************************************* 0
    $83.3k-137.4k yearly 2d ago
  • Financial Planning Support Specialist

    Foundations Financial Partners 3.8company rating

    Information Technology/Support Technician Job 20 miles from Bristol

    Do you desire to take your career to the next level with a growing firm? Are you looking to improve your skillset within a team-based environment? …We welcome you to join us in a career of professional development, purpose, and team camaraderie! Your Role: At Foundations Financial Partners, we believe that people join other people, not organizations. We are looking for a highly detailed individual to become an integral part of our client servicing team. As Financial Planning Support Specialist, you will assist firm management and senior advisors in meeting the multifaced needs of our clients as our firm grows. Your primary responsibilities will be to: - Assist advisors with the firm's financial planning software: eMoney Analyze and input data into eMoney Run base reports and specialized scenario planning Monitor links into eMoney from investment partners and clients' personal accounts Monitor and update all financial plans pre and post client meetings - Assist advisors with investment research and portfolio development Support the investment committee with monthly and quarterly reporting Assist the advisory team with portfolio construction Assist with allocation model development and monitoring - Assist with account opening process and account review process - Provide assistance with complex client servicing and follow-ups - Oversee and perform various investment reports - Execute trade orders from advisors and clients directly Key Skills Desired: Detail-oriented Strong organizational skills Self-starter/fast learner Team player (inter-dependent) Excellent communication skills (verbal and written) Service orientation Advanced computer skills Strong ethical/moral code Educational Requirements: Bachelor's degree in Finance/Accounting or professional equivalent FINRA Series 7 and 66 registrations (preferred or willingness to complete in 2 - 3 months) PA Life, Accident, and Health Insurance license (preferred or willingness to complete in 2 - 3 months) 3 - 5 years' experience in financial services operations or a related position Compensation: Competitive salary with bonus opportunities Benefits (health, dental, life, retirement plan) Who We Are: Foundations Financial Partners is a financial planning and wealth management firm in Doylestown, PA with a mission to build lasting financial security in the lives of our clients. We strive to plan, protect, and grow our clients' wealth by delivering the advice, strategies, and solutions needed to succeed over the long-term. Our focus on developing deep and meaningful relationships with our clients has enabled us to do so successfully for over 30 years. If you believe you're a strong fit for this position, we invite you to start the conversation with us by submitting your resume to Jillian Smith, Marketing & Recruiting Coordinator, at *******************************. Please allow 48 hours for a thoughtful response.
    $32k-39k yearly est. 8d ago
  • Patient Support Specialist

    Kellyconnect | Contact Center Solutions

    Information Technology/Support Technician Job 17 miles from Bristol

    As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
    $33k-57k yearly est. 17d ago
  • Information Technology Instructor

    Franklin Fitch

    Information Technology/Support Technician Job 16 miles from Bristol

    One of our leading Legal clients are seeking a Technical Training Specialist to join their Document Production and Support Services team. In this role, you will be instrumental in developing, coordinating, and delivering training programs focused on enhancing the technical skills of our team, with a special emphasis on document production tools and software. You will also support the implementation of new applications and ensure the effective use of document procurement tools across the firm. Key Responsibilities: Design and deliver technical training programs tailored to enhance document production and procurement skills. Facilitate training sessions, both in groups and one-on-one, to support team members in mastering document production tools. Create and maintain clear, user-friendly training materials, including guides and reference documents. Partner with internal teams to assess and address training needs, focusing on document production efficiency. Assist in testing and evaluating new document-related applications before release. Provide expert-level support and guidance on tools such as MS Word, Excel, PowerPoint, and industry-specific document production and procurement software. Collaborate with various departments to ensure seamless implementation and training on new document-related technologies. Qualifications: At least 5 years of experience in technical training development in a legal environment, with a strong focus on document production and procurement tools. Advanced proficiency in MS Word, Excel, and PowerPoint; Microsoft certification preferred. Extensive expertise with Litera products (DocXtools, Litera Create, Litera NTD, BestAuthority, ChangePro) and competing document automation tools. Strong verbal and written communication skills with the ability to explain complex document-related processes clearly. Demonstrated ability to assess training needs and develop effective training solutions. Excellent organizational, project management, and time-management skills. Ability to travel to firm offices as needed. If you have a deep understanding of document production and procurement tools and are passionate about developing and delivering training programs that enhance team capabilities, we'd love to hear from you.
    $47k-65k yearly est. 3d ago
  • desktop support

    Artech Information System 4.8company rating

    Information Technology/Support Technician Job 16 miles from Bristol

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Position: Desktop Support Specialist Location: PHILADELPHIA, PA Duration: 12 + months (possible extension) Skills Overview: · Deskside skills, win 7, office 2014, 365…Encryption, break fix, IMAC installation, large Ticketing systems, service now, (network , routers basics)…IP telephone, conf phone for user….AD, cisco · Win7/Win XP OS support · Skills Overview (list or overview) Deskside Support Tech. · Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows Additional Information For more information, Please contact Shubham ************
    $51k-70k yearly est. 60d+ ago
  • Technical Support Specialist

    Logistics Systems Inc. 3.9company rating

    Information Technology/Support Technician Job 16 miles from Bristol

    Department: IT Support Travel Requirement: Up to 20% Position Type: Full-Time Exempt We are seeking a skilled and experienced Computer Technician with a minimum of 3 years' experience to join our IT Support team. In this role, you will provide advanced technical support and ensure effective operation of computer systems and peripherals. The ideal candidate will have a strong background in user support, excellent communication skills, and a passion for technology. Key Responsibilities: Deliver basic computer hardware and printer support, including the sanitization of equipment. Assist users with Microsoft Office products (Word, Excel, etc.), promoting best practices and troubleshooting issues. Manage inventory of IT equipment, ensuring accurate updates and orders using Excel spreadsheets. Utilize various barcode scanner devices for efficient inventory management. Oversee ticket management processes to track and resolve user support requests in a timely manner. Set up, configure, image, and install software on computers and peripherals. Configure and troubleshoot Cisco IP phones, ensuring users have the necessary support for communication needs. Troubleshoot Windows-based systems, Microsoft Office software, and laptop/desktop hardware issues effectively. Maintain excellent customer service standards through effective communication with customers, peers, and management. Required Skills and Qualifications: Basic knowledge of computer hardware and printer support. Proficiency in Microsoft Office products (Word, Excel, etc.). Strong inventory management skills. Experience using barcode scanner devices. Familiarity with ticket management systems. Ability to manage data effectively, particularly inventory updates in Excel. Excellent written and verbal communication skills. Experience with computer setup, configuration, imaging, and software installation. Knowledge of troubleshooting Windows operating systems and Microsoft Office software. Strong customer service skills, focused on user satisfaction. Preferred Qualifications: Previous experience 3 years in a technical support role Familiarity with network setups and basic networking concepts. Active Clearance Additional Information: This position may require occasional travel (up to 20%) to support users at various locations. If you enjoy providing exceptional user support and mentoring others in a technical environment, we encourage you to apply!
    $53k-78k yearly est. 60d+ ago
  • Technical Support Specialist

    City of Philadelphia 4.6company rating

    Information Technology/Support Technician Job 16 miles from Bristol

    A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well being. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The End-User Services unit is responsible for the development, implementation, and maintenance of IT Service Management (ITSM) functions OIT. ITSM is the process-focused management of IT services to provide the best quality of service in a customer-centric, cost-justified, and efficient way. The position of Technical Support Specialist serves as the main point of contact between the IT Services and the users of these services to resolve and or diagnose as many problems as possible at this level. Essential Functions Customer Relations: • Receive incident and information request calls from the customers for IT services, and service that call either by resolving on point of contact or passing the call to the most appropriate person for resolution. • Monitor the progress of the call from inception to resolution. • Keep customers informed of the progress of their queries. • Escalate calls to the Service Desk Manager using predefined procedures where the resolution. • Professional customer service skills Technical: • Prioritize and escalate calls based on knowledge of the business impact of the reported problems. • Resolve as many calls as possible at tier 1 • Assess and provide a clear definition of problems to pass to tier 2 & tier 3 • Keep abreast of new developments in technology within the Division of Technology so that the customers can be assisted with problems resolution at point of contact. • Carry out first line incident resolution for any IT related problems that fall outside agreed targets. Competencies, Knowledge, Skills and Abilities Ability To: • Appreciate the basics of multiple technologies and services from different technologies and service providers. • Demonstrate keyboard skills and a good understanding of PC software and operating systems e.g., MS Windows, MS Office, Mainframe, SQL. • Apply classroom knowledge to the working environment in order to provide basic & 1st level support to customers. • Work independently and as a team member within established policies and procedures. • Explain technical issues to non-technical personnel. • Work within standard documented procedures. • Meet commitments. • Respond promptly to customer needs. • Solicit customer feedback to help improve services. • Manages difficult or emotional customer situations. • Demonstrate good communication, problem solving, and application support skills. Knowledge Of: • Principles of quality assurance, performance monitoring and the ways in which a commitment to a customer focus can be practically demonstrated. • Principles of equality and the ways in which they can be demonstrated in every aspect of the Unit's work. • Principles of ITIL Service Management. • Basic knowledge of computer hardware troubleshooting. Motherboard, Ram, and Hard Drive installation. • Strong written and oral communication skills Qualifications • High School Diploma, GED, or other equivalent. • Knowledge of PC hardware & A+certified • Minimum 1 year experience in a Help Desk environment Additional Information Salary Not to Exceed: $50,000 Starting salary to be determined based on experience and qualifications. Important: To apply, candidates must provide a cover letter and a resume. Work Setting: in-person (onsite) Discover the Perks of Being a City of Philadelphia Employee: • We offer Comprehensive health coverage for employees and their eligible dependents • Our wellness program offers eligibility into the discounted medical plan • Employees receive paid vacation, sick leave, and holidays • Generous retirement savings options are available • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. • Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. • Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected].
    $50k yearly 12d ago
  • IT Physical Security Technician

    Insight Global

    Information Technology/Support Technician Job 19 miles from Bristol

    A client of Insight Global is seeking three Physical Security Technicians or Specialists to join their centralized IT operations team 5 days a week onsite in Camden, NJ. The team plays a crucial role in managing, monitoring, coordinating, and responding to incidents for the enterprise as a whole. The Physical Security Tech's will be responsible for monitoring multiple different facilities and site locations which include but are not limited to monitoring alarm systems, sensors, cameras, access control points, and managing security incidents in real time with the accurate response. *Must be able and willing to work on weekends and overnight when required. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 1-2+ years of experience in IT Physical Security monitoring at an enterprise organization. Real-time management of security incidents by logging, tracking, and resolving reports with a coordinated response. Utilizing alarm monitoring systems such as Lenel OnGuard, monitoring alarms from various sources like sensors, cameras, and access control points. Correlating alarms from various systems to identify patterns, prioritize responses, and reduce false alarms Experience managing and controlling access to different facility areas, including access badges, permissions, requests, and video surveillance utilizing camera monitoring systems such as ExacVision and Milestone. Escalating network infrastructure issues. Education: Associates degree or higher in a related field Relevant certifications (PSP, CPP, CSS) are a plus. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
    $35k-72k yearly est. 1d ago
  • Information Technology Technician

    The Newgrange School 3.6company rating

    Information Technology/Support Technician Job 16 miles from Bristol

    Job Title - IT Coordinator The IT Coordinator will report to the Head of School/Principal/CEO and will The IT Technician is responsible for maintaining the school's technology infrastructure, providing technical support, and ensuring the efficient operation of IT systems across departments. This role includes troubleshooting hardware and software issues, managing networks, installing and configuring IT systems, and supporting end-users. The IT Technician will also play a key role in implementing IT protocols and best practices to enhance school operations. Key Responsibilities:Technical Support & Troubleshooting: Provide first-line technical support to teachers, staff, and students. Diagnose and resolve hardware, software, and network issues efficiently. Act as a liaison between end users and higher-level IT support. Provide training and technical assistance on IT systems and networks. Hardware & Network Maintenance: Install, configure, and maintain IT equipment, including computers, printers, network cards, and other devices. Assist in managing and troubleshooting network infrastructure, including TCP/IP, LAN/WAN configurations, and Wi-Fi networks. Monitor system and network performance, ensuring minimal downtime. Perform system troubleshooting, repairs, and data restoration. Conduct routine maintenance activities such as backups and security updates. Maintain software licenses and upgrade schedules as required. IT Strategy & Implementation: Institute protocols for the use of IT across school departments and projects. Provide recommendations on the most suitable IT solutions for the school's needs. Collaborate with other professionals to ensure IT standards and functionality are maintained. Support the organization in various capacities as needed. Security & Compliance: Ensure cybersecurity measures are in place, including antivirus updates and data protection policies. Monitor and enforce IT security protocols to protect school data and systems. Support compliance with school IT policies, NJDOE fingerprinting requirements, and industry best practices. Other Duties: Assist in setting up IT equipment for school events, meetings, and presentations. Support the philosophy and vision of The Newgrange School. Perform related duties as assigned by the IT Manager or Administration. Requirements Job Requirements: Experience in network management and help desk support is desired. Strong knowledge of IT systems, applications, and troubleshooting techniques. Understanding of TCP/IP protocols and LAN/WAN configuration. Ability to troubleshoot and repair hardware/software issues. Excellent communication, interpersonal, and organizational skills. Pays high attention to detail and has the ability to multitask effectively. Education in Information Technology, Computer Science, or a related field is preferred. IT certifications (e.g., CompTIA A+, Network+, Google IT Support) are a plus. NJDOE Fingerprints are required. Salary Description $43,000 - $53,000 Annually
    $43k-53k yearly 2d ago
  • 1426 - Information Technology Admin/Tech III

    Sigma Defense

    Information Technology/Support Technician Job 11 miles from Bristol

    Sigma Defense is seeking a highly skilled and customer-focused IT Systems Administrator/Technician to join our team at Sigma Defense. As a Information Technology Admin/Tech III, you will play a pivotal role in ensuring the smooth operation, maintenance, and enhancement of our information technology infrastructure. The ideal candidate will possess a solid technical background, extensive experience with VMware, switches, routers, rack-and-stack, user management, security, patching, and more. While technical proficiency is of utmost importance, we strongly emphasize the value of excellent customer service in this role. Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Requirements 5-8 years of relevant experience. Must be a citizen of the United States. Must be highly organized with a strong attention to detail. Must be able to multitask and prioritize work effectively. A great customer service presence with the ability to effectivity communicate is required. Must be able to lift up to 50lbs. Essential Job Duties ( not all-inclusive ): Infrastructure Management: Oversee the design, configuration, deployment, and ongoing support of our VMware virtualization environment. Manage switches, routers, and networking devices to maintain a stable and secure network infrastructure. Handle rack-and-stack operations for new equipment installations. User Management: Administer user accounts, permissions, and access rights across various systems and applications. Respond to user inquiries, troubleshoot issues, and provide timely and effective solutions to ensure a seamless user experience. Security and Patching: Implement and enforce security measures to safeguard the organization's data, systems, and networks. Regularly perform system updates, security patches, and vulnerability assessments to mitigate potential risks. Technical Support: Act as a point of escalation for Level 1 and Level 2 support personnel, assisting in complex technical issues and incident resolution. Provide mentorship and guidance to junior team members to promote knowledge sharing and skill development. System Monitoring and Maintenance: Monitor system performance, proactively identify potential bottlenecks or failures, and take corrective actions as needed. Conduct routine maintenance tasks to optimize system performance and ensure high availability. Documentation and Reporting: Maintain comprehensive documentation of system configurations, network topology, and troubleshooting procedures. Generate regular reports on system performance, incident trends, and service level agreements. Project Participation: Collaborate with cross-functional teams to contribute to IT projects, such as system upgrades, infrastructure expansions, and technology migrations. Continuous Improvement: Stay abreast of emerging technologies, industry trends, and best practices. Identify opportunities for process improvement and efficiency gains within the IT infrastructure. Education Requirements: Bachelor's degree from an accredited college or university in Information Systems, Cybersecurity, or related field of study. 5-8 years of experience of related work experience if no degree is held. Computer Programs/Software Requirements: Azure AD PowerShell DNS Networking Personnel Clearance Level: Candidate must possess or have the ability to obtain an active Secret security clearance or higher. Clearance will be sponsored for the right candidate. Candidate Differentiators: VCP, Sec+, Net+, and or CISSP certifications. Close proximity to the San Diego, CA facility. Salary Range: $80,000 - $120,000 annually. Benefits Dental and Vision Insurance Medical Insurance to Include HSA, FSA, and DFSA Plans Life and AD&D coverage Employee Assistance Program (EAP) 401(k) Plan with Company Matching Contributions 160 Hours of Paid Time Off (PTO) 12 (Floating) Holidays Educational Assistance Highly Competitive Salary
    $80k-120k yearly 60d+ ago
  • Helpdesk Specialist

    Arete Technologies 4.5company rating

    Information Technology/Support Technician Job 27 miles from Bristol

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description MUST HAVE: Previous IT Service Desk experience including: Experience investigating and supporting end user technology including hardware, printers, phones, and software Active Directory experience including password reset and basic user and security administration Experience with laptop reimaging Proficient in Microsoft Office applications including MS Outlook Excellent communication and strong customer service skills Qualifications Need Local Candidates Additional Information Best Regards, Paramjot Singh
    $35k-50k yearly est. 60d+ ago
  • IT QA Automation Intern - Summer 2025

    New Jersey Manufacturers Ins 4.7company rating

    Information Technology/Support Technician Job 9 miles from Bristol

    NJM Insurance | 2025 Paid Summer Intern Program! Apply today! This is a robust program that includes: Lunch with our leaders. Meaningful work where you are a contributor and collaborator. Team Intern Project: Researching and presenting a business question to our top leaders. Leader Presentations: Insurance Industry, Key Departments and how they work and more. Informational interviews in areas you want to learn more about. Intern Fun: Night at the Trenton Thunder Game Two volunteer events to give back to the community in which we serve. Lunch & Learns Networking Weekly game days Intern Quotes: John: “NJM is a place to learn and grow. The community is truly special.” Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.” Maggie: “People are here to help, and we are here to learn.” Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!" Overview NJM Insurance Group is accepting applications for our Summer 2025 Internship Program. We are looking for an analytical and inquisitive intern to join our Quality Engineering Team. The QA Automation intern will be involved in projects related to testing (60%) as well as coding and development (40%). The intern will complete training and job shadowing, so prior internship experience is not required. Job Responsibilities: Learn the Quality Engineering function in Software development lifecycle and assist the teams with: Design, develop and make improvements to the test automation framework written in Java. Work with other SDET's and Testers to troubleshoot automation framework issues and provide fixes. Build and deploy build to production environment Create Manual and automated test scripts to test the application under test. Execute both Manual and Automated tests to support project delivery teams. Manual validation of Documents generated against specified requirements. Required Qualifications & Experience: Minimum of 3.0 GPA (3.5 or above is preferred) Rising senior or junior pursuing a Bachelor's degree in Computer Science, IT or equivalent Demonstrates knowledge in one or more programming and scripting languages such as Java, C#, .NET and JavaScript etc. Demonstrates an aptitude for software engineering Ability to learn quickly (functional and technical aptitudes) and apply those learnings Demonstrates strong analytical and communication skills Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
    $34k-42k yearly est. 60d+ ago
  • Temporary Part-time: IT Maintenance Technician

    Camden County College 4.2company rating

    Information Technology/Support Technician Job 19 miles from Bristol

    Information (Default Section) Title Temporary Part-time: IT Maintenance Technician Overview Camden County College is one of the largest community colleges in New Jersey and ranks among the top nationwide in terms of associate degree graduates. Thanks to its technology-rich physical resources - located in Blackwood, Camden and Cherry Hill - and its highly-qualified, dedicated employees, the college has created a tradition of quality education and a reputation of agile, responsive service. Camden County College sustains a vibrant academic community characterized by imaginative teaching, caring student services, energetic management and collegial discussion of diverse ideas and opinions. Location All locations Department Office of Information Technology Days and Hours Shifts vary- up to 25 hours per week Requisition Number Job Description POSITION GOALS * Demonstrate and promote a culture of diversity, equity and inclusion * Provide onsite support as required to maintain inventory * Maintains and records computer and related hardware information throughout the College, including collecting and removal of technology equipment and documenting the changes; hands-on participation in computer deployment projects; data removal from computers; cleaning and sanitizing of equipment to be redeployed to the community or sent to surplus; general, periodic equipment cataloging with an asset management focus; maintaining classroom computer equipment and wiring with a focus on peripheral equipment, such as mouse, keyboard, and monitor replacement; printer replacement and maintenance ESSENTIAL FUNCTIONS * Ability to work directly with people from diverse racial, ethnic and socio economic backgrounds * Provides onsite support for the OIT department in the maintenance and cataloging of computers, large and small peripherals, including packing and labeling equipment for storage, redeployment, or surplus * Asset tagging and logging of newly deployed devices and equipment, and creating reports * Collecting data and preparing reports as needed to update inventory status on a quarterly basis * Tests and records status of computer equipment and related devices, for storage and redeployment * Catalogs and prepares retired network equipment and devices, including switches, UPS devices, and server parts for surplus or disposal as needed by the network team; preparing status reports on equipment * Catalogs legacy software on media, including CDs, Floppy discs, zip disks and destroys or prepares it it for disposal * Maintains the OIT storage areas, including OIT lockup, LRC basement, and the OIT storage closets in various locations * Assists technicians with the installation of new or lifecycled computer equipment on medium to large deployment projects * Performs routine collection of unused or retired computer equipment and prepares it for surplus or lifecycle reinstallation * Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CD/DVD drives, and printers * Assist IT Technicians with performing routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices * Maintain all job-related documentation, including tickets, inventory forms, and request forms * Practice good follow up procedures on assigned projects, tasks and difficult or high-profile situations Minimum Qualifications * High school diploma or GED certification * Current A+ Certification or 1-2 years of work experience in the IT field with a good understanding of computer equipment and functionality preferred but not required * Working knowledge of Microsoft Excel preferred * Reliable transportation to navigate to all areas of the College as required, including between campus travel * Understands the concept of confidentiality and maintain it * Excellent interpersonal skills with a focus on customer service * Excellent organizational skills * Ability to create and organize inventory documentation for sharing with other departments * Ability to work collaboratively in a team environment and on independent projects * Ability to use creative and out-of-the box thinking to resolve issues related to computer equipment maintenance, storage and storage space management * Basic knowledge of computer equipment safety, such as handling and testing of computer equipment and parts * Understanding of inventory maintenance in a retail or warehouse environment Benefits Special Instructions for Applicants This is a temporary part-time 11 month position. This position requires frequent and constant lifting/carrying of up to 50lbs as well as frequent pushing of up to 200 lbs. Routine bending, stooping, kneeling and reaching. Dexterity in working with computers is mandatory. Published Salary Range $18.00 per hour Job Open Date 12/04/2024 Job Close Date Open Until Filled Yes Job Category Temporary Application Types Accepted Main App - Applicant Supplemental Questions
    $18 hourly 60d+ ago
  • IT Systems Administrator

    VMSC Emergency Medical Services

    Information Technology/Support Technician Job 24 miles from Bristol

    At VMSC, our IT infrastructure is vital to our 24/7 emergency services. We're seeking a hands-on IT Systems Administrator who will be directly responsible for maintaining and supporting our IT systems, ensuring our team is properly equipped to provide life-saving services to our communities. Why Join VMSC? At VMSC, our mission is: "Making a Difference: One day, One call, One Life at a Time." We envision a future where every life can be saved, touched, and transformed by our care through compassion, innovation, and professionalism. Our values define who we are: Loyalty: We are dedicated to our community and each other, ensuring everyone receives 100% of our commitment. Humanity: We take a community-first approach, recognizing that everyone deserves the care they were promised. Mercy: We believe in giving back to the community, focusing on self-sacrifice, and delivering care regardless of personal cost. By joining VMSC, you'll be part of a team that lives these values every day, making a tangible difference in people's lives. Systems Administration Directly manage Microsoft environments and Ubiquiti network systems. Hands-on maintenance of servers, networks, and hardware across all stations and vehicles. Establish and enforce IT standards to support seamless organizational growth. Collaborate with external vendors and service providers when necessary. Support the implementation of advanced medical technologies in line with our strategic objectives. Technical Support Oversee the IT ticketing system and personally provide support to end-users. Troubleshoot and resolve hardware, software, and network issues promptly. Assist with installing and managing radios and MDTs in vehicles. Provide timely after-hours support as needed, with clear expectations on availability. Ensure technology enhances our ability to deliver patient-centric care excellence. IT Planning and Coordination Participate in IT planning to support company growth and strategic objectives. Review IT expenses to ensure cost-effectiveness. Develop and maintain IT standards and documentation. Collaborate with departments to set IT goals and implement solutions. Provide training to staff on IT systems during orientation and as needed. Leverage data analytics and technology to drive decision-making and improve service delivery. Cybersecurity Support Implement cybersecurity protocols in collaboration with our partner At-Bay. Conduct routine security updates and assist directly with assessments. Support compliance efforts with HIPAA and other regulations. Ensure data security aligns with our commitment to patient care and confidentiality. Hands-On Role This position is solely responsible for the day-to-day IT operations. You will be the go-to person for all technical support needs-directly fixing computers, troubleshooting issues, and implementing IT solutions. You'll play a critical role in advancing our technological capabilities, supporting our strategic objectives of innovation and data-driven operations. The ideal candidate will be a self-driven, independent employee who recognizes tasks and projects that need attention and will take the initiative to facilitate project completion. Additionally, they have a vision for developing and improving the current IT infrastructure, work on continuous improvements, and execute the plan. Experience 2-3 years in hands-on IT support or systems administration. Experience with Microsoft environments and basic networking. Proven ability to independently troubleshoot and resolve technical issues. Familiarity with data analytics tools and technology integration is a plus. Required Certifications CompTIA A+ CompTIA Network+ Preferred Certifications (can be obtained after hire) CompTIA Security+ Microsoft 365 Fundamentals UniFi Certifications Technical Skills Basic knowledge of operating systems and network management. Experience with hardware maintenance and troubleshooting. Understanding of data management systems and analytics tools. Soft Skills Strong hands-on problem-solving abilities and attention to detail. Self-motivated with the ability to work independently. Excellent communication skills and ability to collaborate across departments. Alignment with our values of loyalty, humanity, and mercy. Willingness to provide after-hours support to our 24/7 operation during emergency IT issues as needed.
    $61k-88k yearly est. 58d ago
  • IT Internship

    AION 4.0company rating

    Information Technology/Support Technician Job 16 miles from Bristol

    Facilitate use of technology-based tools and methodologies to review, design and/or implement products and services. Plan and monitor engagements to ensure deliverables meet work plan specifications and deadlines. Provide both desk side and telephone based hardware and software technical support and training for IT Help Desk. Trains users learning new company-provided applications and assists in problem solving for applications issues. Provide training on company software and equipment. Support Access, Word, Excel and other Office apps. Support our internet-based applications. Interface with vendors to arrange service calls, follow-up on open issues, gather information. Essential Functions and Responsibilities Collaborate with designated department/team on ongoing projects Participate in meaningful work and projects to enhance your skill set, explore your talents, and network with our company leaders Participate in trainings and day to day operations Provide administrative support Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience Currently enrolled in accredited college/university Bachelor's degree program. Proficient in the use of Microsoft Office Suite and SharePoint (preferred) Strong written and verbal communication skills Ability to work in a collaborative team environment as well as complete individual tasks
    $30k-38k yearly est. 25d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology/Support Technician Job 16 miles from Bristol

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $68k-97k yearly est. 50d ago

Learn More About Information Technology/Support Technician Jobs

How much does an Information Technology/Support Technician earn in Bristol, PA?

The average information technology/support technician in Bristol, PA earns between $35,000 and $98,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average Information Technology/Support Technician Salary In Bristol, PA

$59,000

What are the biggest employers of Information Technology/Support Technicians in Bristol, PA?

The biggest employers of Information Technology/Support Technicians in Bristol, PA are:
  1. Contact Government Services
  2. Contact Government Services, LLC
  3. Shock I.T. Support
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