Support Technician Warehouse
Information Technology Specialist Job 33 miles from Saint Paul
What You Need To Know
Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
Southern Glazer's offers a competitive compensation package with an hourly rate of compensation of $25.00-$32.00 per hour plus incentives. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.
Shift: Monday - Thursday 2PM-12AM - 10 Hour shift, 4 days per week.
At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY.
Overview
Responsibilities for warehouse system to ensure all warehouse systems and equipment functions as intended to support ongoing business operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support, 2nd level contact for Tier 2 warehouses, and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining warehouse equipment and spare inventory. In addition, this role supports MHE asset inventory management at the local level. This individual is also responsible for developing advanced processes for preventive maintenance and assist in evaluating other distribution systems. Other duties will include the first line of defense for all and any abnormal WMI system issues.
Primary Responsibilities
Provide support to the division (24x7) or as directed
Provide training for employees on procedures/systems
Collaborates with other functional areas to identify system integration opportunities
Manage and Assist with the maintaining of the Material Handling systems (conveyor, SRM's in motion scanners, VFD's, Servo Motors and controls, etc.)
Develop advanced processes (including predictive maintenance techniques) to measure, analyze and improve equipment performance (reliability) and prioritization of improvement projects
Coordination with relevant Warehouse Equipment vendors for issue resolution and service performance at respective DCs
Assist with the evaluation and process changes for other distribution systems (Conveyors/MHE, Voice Picking & slotting techniques, etc.)
Provide training for distribution center employees on procedures/ MHE systems
Additional Primary Responsibilities
Initial point of contact for onsite support at respective Distribution Center
Handle incidents provide level 2 support (offsite) for remote small and medium distribution centers and triage to level 3 as needed
Perform proactive maintenance for warehouse equipment
Document and escalate issues to the appropriate vendors and SGWS SCM support groups
Manage and maintains the spare parts inventory and report as required to keep the systems ready for production
Oversee detailed root cause analysis of reliability issues
Implement operations continuous improvement measures and initiatives
Perform other job-related duties as assigned
Minimum Qualifications
Bachelor's Degree (Industrial, Mechanical, business administration, computer science, information systems, or other industry related curriculum) or Sufficient and relevant work experience
5 or more years of work experience
3 or more years of work experience in Warehouse Operations & Support
Working knowledge of PLC operations and PLC electrical panels
Working knowledge of Compressed Air system and Storage and Retrieval Machines (SRM's)
Working knowledge of spirals and sliding shoe sorters, Motor starters, overloads, and basic wiring
MS Office and other general desktop software experience required
Must have some experience with conveyor systems, pick to belt operations and other MHE systems including software such as Warehouse control systems, Warehouse Management systems, and not limited to lift systems management systems and maintenance tracking software
Strong organizational & time management skills. Must be able to multi-task, prioritize effectively, and change direction on short notice in an effective manner
Physical Demands
Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
Critical nature of this job may require extended hours, overtime, and weekends
May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
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Technical Support Specialist
Information Technology Specialist Job 16 miles from Saint Paul
We are working with a growing Fintech software technology company that is looking for a client Support Consultant.
Responsibilities:
• Performs problem determination, analysis and resolution for clients' issues
• Consults with clients on business questions and processes
• Performs account coordination for accounts, managing client issues, assisting with pre/ post go-live customer implementations.
Must Have:
• BA/BS degree
• 1+ years of experience in a position that includes customer service handling complex issue resolutions
• General knowledge of Finance/Accounting Industry
• Strong computer skills to including the use of Microsoft suite, SQL, support management and remote connectivity software
This role is hybrid
Corporate Sustainability Lead Technical Service Analyst (Occasional work)
Information Technology Specialist Job In Saint Paul, MN
About Us
Pace Life Sciences
Pace makes the world a safer, healthier place. We advance the science of our pharmaceutical and biopharmaceutical customers through the drug development process, from early-phase R&D through clinical trials and GMP commercial product support. For customers with in-house manufacturing and labs, Pace provides professional services to support their operations.
Job Description
Corporate Sustainability is focused on progressing our customer towards meeting its Sustainability ambitions while looking toward the future through our commitment to developing sustainable products, packaging, and systems.
Our Corporate Sustainability Lead Technical Service Analyst position has the primary responsibility for customer support work focused on sustainability. This includes providing documentation regarding life cycle impacts (water, energy, waste..) ingredient questions, and biodegradability. This role works closely with the Regulatory Affairs and packaging teams, while supporting the sustainability reviews of formulations and systems during the development process.
NOTE: This role will be occasional and project based
In this role, you will have the opportunity to:
Hold a Corporate Sustainability position with global influence and enterprise-wide impact
Design detailed project plans to deliver on our customer's aspirations in the areas of i) Substances of Concern, ii) circular economy, e.g. sustainable packaging, iii) pathway to PEF, iv) Product Carbon Footprint and v) ingredient policy.
Inform and achieve alignment with diverse and broad set of internal stakeholders,
e.g.
business, procurement, regulatory, sales, marketing, supply chain, R&D, etc.
Execute project plan through collaboration with stakeholders, leading through influence and appropriate escalation instincts to identify and mitigate risks.
Prepare executive level updates to inform on progress, using keen judgement to identify risks early, and adapt the project plan to minimize those risks.
Coordinate external statements to publish Ecolab's ambitions to external stakeholders to positively share the Ecolab brand and reinforce our commitment to sustainable practices.
Launch robust marketing claims verification process.
Support Institutional on 3
rd
party certifications strategy.
Design the PEF roadmap for our customer
Support Technical Support Requests in collaboration with resources from the EGIC
Contributes to overall strategic planning and yearly action plans for the Global Sustainability Team by establishing the company's global strategy and policies related to product systems and services stewardship in collaboration with the Global RD&E community. Focus is to evolve and implement the corporate strategy for integrating sustainability into our product development processes in a way that differentiates Ecolab products and supports sales.
Works with purchasing and suppliers to align these teams with our product sustainability initiatives to enhance innovation and meet our forward looking substance portfolio objectives.
Support our Corporate Account team globally providing product specific sustainability data.
Support Contract Sales with RFP requirements.
Respond to sustainability questions on customer surveys.
Evaluate formulations based on the Product Sustainability Criteria.
Work with business teams on the customer's managed ingredients (Ingredient Po
Support business teams in the eco-certification of new and existing formulations.
Process and present data.
Mange internal websites (e.g. eco-certification site).
Write reports or summaries and provide customer training to leverage our customer support expertise broadly across the organization.
Basic Qualifications
Degree in Chemistry or Chemical Engineering
Preferred Qualifications
Understanding of our products and markets
Strong data analysis skills, Excel expertise and ability to analyze and interpret large data sets.
Experience with formula database (SAP/EPIC)
Customer support focus
Results oriented
Strong attention to detail
Organizational and time management skills
Strong interpersonal skills to work in and contribute to a team environment.
Additional Information
Benefits
Pace offers a traditional and ROTH 401k with a company match.
Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay Range/Compensation $25-30/hr
Work Schedule Monday through Friday 8-5pm (Flexible)
Sr IT Linux and Automation Infrastructure Specialist
Information Technology Specialist Job 25 miles from Saint Paul
Job 7+ years of Linux architect and design, including deploying, and managing Linux-based infrastructure environment
Relevant professional certifications such as Azure Cloud, Red Hat Certified Engineer (RHCE)
Bachelor's degree in computer science, engineering, or related field (or equivalent experience)
4+ years of Linux architect and design, including deploying, and managing Linux-based infrastructure environment
3+ years of experience in a Site Reliability Engineering, DevOps, observability or similar role
3+ years of experience with automation and orchestration tools such as Terraform, Ansible, PowerShell and Jenkins. Extensive experience in deploying Infrastructure as a code
Experience in SSL/TLS certificate management
Experience designing and managing virtual infrastructure solutions in a medium to large environment
Solid understanding of networking concepts, protocols, and security principles
Experience with containerization technologies (e.g., Docker, Kubernetes)
Excellent problem-solving skills and the ability to troubleshoot complex technical issues
Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment
Work visa sponsorship is not available for this position.
Information Technology Professional
Information Technology Specialist Job In Saint Paul, MN
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
IT Help Desk Technician
Information Technology Specialist Job 25 miles from Saint Paul
We have great opportunities for a customer-focused IT Help Desk Technician (IT Support Center Technician) to join our talented team. Support Center Technicians are key in diagnosing and resolving software and hardware issues or questions related our franchisees' use of the Company's proprietary and third-party software. You will be an integral part of a collaborative team that provides comprehensive franchisee support. Winmark Corporation is a premier, nationally recognized franchisor of over 1300 resale retail stores in North America, including Once Upon A Child , Plato's Closet , Play It Again Sports , Music Go Round and Style Encore .
Primary qualifications for the IT Support Center Technician role include:
2 - 4 years of computer-related support and/or education, with A+ and/or Network+ certification preferred
Must possess knowledge of PCs and operating systems including troubleshooting capabilities and networking experience
Point-of-Sale hardware experience a plus
Successful candidates are detail-oriented and must have excellent problem-solving skills, and strong verbal and written communication skills
Strong organizational and time management skills, with the ability to prioritize multiple cases and projects
Ability to build strong relationships in a collaborative, team environment
Previous customer service experience with ability to display a high degree of professionalism, confidentiality, tact, and diplomacy with franchisees
Must be available to work some nights, weekends, and holidays (rotated across staff)
The IT Support Center Technician role is on-site at Winmark's Plymouth, Minnesota location. Annual salary is $45,000 - $50,000 DOQ, plus discretionary profit0sharing and great benefits package.
At Winmark Corporation you will work in collaboration with others who are passionate about cultivating strong relationships and those who want to make a positive influence on communities, while making a sustainable impact on the world. At Winmark you will discover what it's like to work for a company where taking care of our people is genuinely a top priority - where we seek out those looking for a career, not just a job, and we offer exceptional benefits.
In exchange for your talent, Winmark offers rich health and welfare benefits such as a low premium, low deductible health plan, dental insurance, company-paid life and short-term disability insurance, generous paid time off, profit sharing, 401(k) retirement plan, and more. Open doors, relationships and taking care of our people are essentials of the Winmark culture; we offer career pathing, development opportunities and promote from within. Looking to surround yourself by people that help you become your best you, then let's connect!
Local candidates preferred; no relocation assistance.
Information Technology Professional (IT Support)
Information Technology Specialist Job 16 miles from Saint Paul
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education .
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors .
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Deskside Support Technician
Information Technology Specialist Job 24 miles from Saint Paul
Core Function
This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.
Essential Duties & Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
Support the Mac operating system and various Apple tools and applications;
Provide operating system updates for Macintosh desktops/laptops;
Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;
Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;
Add virtual desktop client to Office 2007 / Office 2010;
Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;
Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;
Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;
Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;
Assist with creation of a knowledge base of problem remediation;
Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and
Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities
None
Minimum Knowledge, Skills And Abilities Required
Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
Must possess exceptional written and verbal communication skills (in English).
Ability to quickly learn and acquire expertise in client's custom applications.
Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The ability to lift and move 35 pounds.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
IT Help Desk
Information Technology Specialist Job 25 miles from Saint Paul
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay starts at $23.00 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
This position is open to all US Citizens age 18 or older.
Technical Support Specialist
Information Technology Specialist Job 21 miles from Saint Paul
At Horwitz, we don't just offer jobs-we build careers. For over 100 years, we've been a leader in HVAC, plumbing, electrical services, delivering exceptional service while fostering a supportive and innovative workplace. Joining our team means working with passionate professionals in a culture built on safety, accountability, professionalism, motivation, curiosity, and a can-do attitude.
We're committed to your growth with training, mentorship, and advancement opportunities. Along with competitive benefits-you'll be part of a company that values its employees and makes a positive impact in the community. Join Horwitz and become part of a legacy of excellence and opportunity.
The Technical Support Specialist is responsible for assisting the organization with computer hardware, software, and device-related issues while also serving as the organization's desktop engineer. Support requests will come through various channels, including phone calls, the ticketing system, messaging platforms, company initiatives, and emergency needs.
Success in this role is defined by the ability to promptly respond, diagnose, and resolve technical issues efficiently. Individuals who proactively identify recurring problems, address systemic issues, and implement long-term solutions-rather than just short-term fixes-will be well-positioned for growth and future advancement into a System Administrator role.
Key Responsibilities:
Respond to technical inquiries via email, through online chats, over phone or in person
Walk team members step by step through the problem-solving process
Follow up to ensure satisfactory resolution of technical issues
Organize and maintain IT inventory
Set up computers and mobile devices for new hires
Communicate feedback to the appropriate teams.
Troubleshoot hardware and software issues, explaining solutions in user-friendly terms
Inform team members about IT products and services
Skills and Education:
1+ years in IT help desk or similar support role
Expertise in troubleshooting hardware, software, and technical processes
Patient, customer-focused, and highly organized
Ability to deliver clear, step-by-step instructions
Strong problem-solving, analytical, and communication skills
Preferred Qualifications:
Experience with computer/mobile hardware, networking, and MDM tools
Proficiency in Microsoft Office Suite and hybrid Microsoft environments
Familiarity with coding (any language), AI tools (ChatGPT, CoPilot, etc.), and automation (Zapier, Power Automate)
What Sets Us Apart?
Industry Leadership: Horwitz is a trusted name known for delivering top-quality solutions.
Culture: From day one, you'll feel the support and encouragement of a team that genuinely cares about your success.
Competitive Benefits: We provide a comprehensive benefits package, including health insurance, retirement plans, supplemental insurance and competitive PTO.
Community Impact: Be part of a company that gives back. Our goal is to find charities where at least 92% of the money donated goes directly to the cause. By celebrating shared interests, we create a environment that strengthens both our team and our company.
At Horwitz, you're not just joining a company-you're joining a legacy of excellence and a future filled with opportunity.
Technical Support Specialist
Information Technology Specialist Job 20 miles from Saint Paul
Job Title: Technical Support Specialist / Customer Service Representative
Duration: 6 Months
Must work one weekend day a week.
Qualifications
• High school diploma
• Minimal call center experience - must
• Minimum 2 year technical experience and/or technical degree
Additional Information
All your information will be kept confidential according to EEO guidelines.
ESP - 12 Month Information Technology
Information Technology Specialist Job 22 miles from Saint Paul
Company DescriptionJobs for Humanity is collaborating with Osseo to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Osseo
Job Description
Job summary: To inspire and prepare each and every scholar with the confidence, courage, and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning through level one technical services that support accessible, equitable and user-friendly systems with training that supports all users to effectively and efficiently achieve the district mission. Osseo Area Schools is Minnesota's 5th largest school district. This position will be a part of the Instructional and Informational Technology Team (I2T2) which provides technical support to approximately 21,000 students and 3,000 staff members across 31 site locations. This includes the management of approximately 9,000 classroom/staff computers and 21,000 student mobile devices. With support from technical support specialists, repair technicians, network administrators and school staff, this position works to ensure a high level of customer satisfaction with technology services.
Responsibilities and tasks include:
Provide first-level installation, diagnosis, repair, and maintenance on all computing devices and peripheral classroom hardware and equipment, including network connections
Provide first-level technical support using procedures and tools established by District-Level Technical Support;
Document daily activities in the work order system and escalate to second level as needed;
Provide training and instruction in the use of classroom, mobile, and instructional technologies;
Provide inventory of hardware and software as requested; and,
Perform other comparable duties of a like or similar nature as assigned.
Minimum qualifications include:
High School Diploma or equivalent.
Highly motivated self-starter with a strong work ethic.
Communicates effectively and confidently, both verbally and in writing.
Proficiency to troubleshoot hardware, software and explain current technology to end-users
Ability to use a variety of operating systems, including Windows, ChromeOS, and iOS.
Ability to respond to help desk requests via telephone, help desk software, and email
Ability to travel to different sites during the workday.
Knowledge, skills, and abilities include:
Strong customer service orientation - dedication to customer needs; understanding the customer's sense of urgency.
Demonstrate initiative and ability to work with minimal supervision.
Ability to communicate effectively in both oral and written form.
Excellent organizational skills in prioritizing and documenting needs.
Ability to work under pressure.
Flexibility, resilience, and tolerance for ambiguity.
Ability to collaborate effectively
Preferred qualifications include:
Experience working in a K-12 school setting
Proficiency in a language other than English (Spanish, Somali, Hmong, Vietnamese)
Salary: View Classification II (2) salary grid on page 4, section 2, and classification, page 5, section 2 on Educational Support Professional contract
Work schedule: 6 hours/day; 5 days/week; school year; 7:00 am - 1:30 pm This position may be assigned to the district office or to a site.
This position consists of two primary responsibilities during the school year:
3 hours per day supporting CBVAT•
3 hours per day supporting IT Client Services•
During the summer, and potentially other days throughout the school year, the position will transition to 6 hours per day supporting IT Client Services.
Job type or FTE: Full-time; 260 days
Bargaining unit: Educational Support Professional
Osseo Area Schools offers:
Meaningful and impactful work
Opportunities to grow professionally
A variety of benefits
Mentorship programs for teachers and educational support professionals
Summer opportunities
and more
Equal Employment Opportunity Statement:
Osseo Area School District ISD 279 is an Equal Opportunity, and veteran-friendly employer.
Osseo Area School District ISD 279 ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Osseo Area School District is committed to a workforce that reflects the diversity of the district and strongly encourages persons to apply who can strengthen our diversity. For more information, view the District's Equal Opportunity and Prohibition Against Discrimination, Harassment and Violence Policy.
Veteran's Preference: If you are an eligible veteran, please submit a legible copy of your DD214 with your application.
Accommodation: If you have a disability that requires an accommodation during the selection process, please email Human Resources at [email protected] or call ************.
Background Check Upon Conditional Offer:
Background checks are conducted upon receiving a conditional offer. Employees must complete a background check and are responsible for the background fee. A passing background is required. Criminal convictions are reviewed on a case-by-case basis.
IT Technician
Information Technology Specialist Job 19 miles from Saint Paul
Are you passionate about technology and dedicated to supporting the essential operations of local government services? Robbinsdale is seeking a skilled and proactive IT Technician to join our team. In this role, you will play a key part in maintaining, troubleshooting, and optimizing the technology infrastructure that supports our community's needs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to ensuring the smooth functioning of our systems. If you are ready to make an impact in a collaborative environment, we encourage you to apply!
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Manager, IT App Clinical and Admin
Information Technology Specialist Job 19 miles from Saint Paul
Why North Memorial Health?
At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training opportunities.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center, and Level III NICU. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.
Benefits the North Way!
As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.
Health & Welfare Benefit Packages
401k Retirement Match
Generous Paid Time Off (PTO) Plans
Adoption Reimbursement up to $3000 per child
Child Care Discount Program with New Horizon 10% off weekly childcare tuition
Education/Tuition Reimbursement
24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity, Equity & Inclusion
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.
About this position
Responsible for managing assigned IT resources in development and support of the revenue cycle, clinical, corporate and/or ancillary systems that form the basis of North Memorial Health Care's (NMHC) information systems. Directs, manages and coordinates staff resources and expertise to analyze business requirements and workflows in order to support, build, integrate and implement comprehensive integrated system solutions for IT customers, including data collection, data integration, data analysis, and data reporting. Ensure maximum utilization of technology and available resources while achieving approved fiscal expectations. Ensure optimum and timely application support consistent with organizational needs and resource allocation. Act as a resource to staff in utilization of technology and designing, developing, implementing and evaluating information systems.
Requirements
Education
• Bachelor of Science degree in Computer Science or Information Management or 6 years related work experience
Experience
Experience
• Education and/or experience with process improvement techniques, change control and project management preferred.
Knowledge, Skills and Abilities
• Minimum of five years' experience in an IT or clinical supervisory position, with demonstrated proficiency in the management of multiple complex system implementations in a health care environment.
• Demonstrated Total Quality Management, leadership, communication, organizational, and management skills.
Licensure/Certification
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Non Contract
Hours per two week pay period: 80
Shift: Days 8 hours
Weekend Requirement: Occasional Weekends
Call Requirement: On/Off Premise Call
Remote or On-site: Hybrid Remote
FLSA Status: Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: M07 ($53.78 - $80.67), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
STI Bonus Eligible: True 15%
Junior System Administrator
Information Technology Specialist Job 16 miles from Saint Paul
Accelerate Your Career in Cybersecurity Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities-just like the world's best red teams. At Pentera, you'll be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing.
With over 350 team members and 1,000+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group.
If you're looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you.
About the Role
Location: Burlington, MA - Hybrid [3 days in office]
We are looking for a highly motivated and detail-oriented Junior System Administrator to join our IT team at Pentera. In this role, you will manage and support our IT systems, including on-premises and cloud infrastructure. Your day-to-day responsibilities will involve managing directory and SSO platforms, overseeing on-premises test environments, supporting end-users, and administering various SaaS applications used by Pentera employees for daily tasks.
Roles and Responsibilities:
* Maintain and support critical IT operations, including operating systems, security tools, applications, servers, laptops, and more.
* Manage and support users, ensuring they have necessary access to systems and resolving any technical issues.
* Install, configure, and test on-premises components and systems.
* Provide administration and support for SaaS applications used across the organization.
* Assist in integrating new technologies and managing ongoing IT projects.
* Track and maintain hardware and software inventory to ensure all resources are properly accounted for.
* Help to ensure system security and reliability by applying updates, patches, and troubleshooting issues.
Requirements
* Up to 6 months of experience in IT, system administration, or help desk support.
* Strong troubleshooting skills with both Windows and mac OS workstations.
* Basic understanding of networking concepts (e.g., FortiGate, SSL VPN, IPsec VPN).
* Familiarity with Linux OS.
* Basic knowledge of cloud technologies (AWS, Azure, or similar).
* Familiarity with Single Sign-On (SSO) and directory solutions (e.g., G-Suite).
* Basic experience with virtualization technologies, particularly VMware.
* Familiarity with Active Directory is a plus.
* Basic scripting knowledge in Bash, Python, or PowerShell is an advantage.
Soft Skills:
* Strong problem-solving and communication skills.
* Excellent proficiency in English, both written and spoken.
* Ability to work independently and collaboratively within a team.
Preferred Experience:
* Basic experience in SaaS application administration.
* Exposure to IT integration projects or technology deployments.
* Previous work with IT asset tracking and inventory management.
We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us!
IT Systems Administrator / On-site
Information Technology Specialist Job 16 miles from Saint Paul
We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. This position is also the main contact for help desk support to end users.
Who We Are:
East View is a leading provider of native and translated foreign language information products and services, including databases, periodicals, books, and microforms from Eastern Europe, Asia, and the Middle East. We serve all geographies and many market segments, including academic institutions, government organizations, corporations, public and federal libraries, and law firms.
Responsibilities
Provide technical support via tickets, phone calls, or email to onsite and remote users of computer applications and hardware
Install and configure software and hardware
Manage network servers and technology tools
Set up accounts and workstations - this includes maintaining hardware and software inventory for the IT department
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages - must be available to respond as needed during off-hours to system failures
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Works with other IT team members to help provide a high-level of IT systems reliability
Requirements
Proven experience as a System Administrator, Network Administrator or similar role
Proficient knowledge of printers, desktops, laptops and networking equipment
In-depth knowledge of Active Directory, Microsoft Exchange, Microsoft 365 and Microsoft Azure services
Familiarity with AWS, Microsoft Dynamics
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Must have the ability to work independently
Excellent communication skills
BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
What We Do Best and Offer
Laid Back / Casual Work Environment with Focus on the Job and Performance
High Level Small Team that Works Well Together
Work / Life Balance
Medical coverage / Dental / Vision / Life Insurance / 100% Employer Paid Disability Insurances / PTO / 401k with Company Match
Pay: $69,500 - $95,500 annual
East View Information Services is proud to be an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. - M/F/Veteran/Disability
IT Admin
Information Technology Specialist Job 20 miles from Saint Paul
Mapjects is a leading centralized logistics operations portal platform.
Email resume and contact to -> ******************
Green Card and US citizens only
Compensation is very competitive, and commensurate with experience, loc Eagan MN)
Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start)
Job Description
IT or System Administrator needed for related issues both hardware and System or IT software
Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software
May evaluate and install patches, and resolve software related problems
Responsible for all LAN and Desktop related hardware and may be required to conduct physical inventories
Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
Qualifications
Knowledge and skills:
Intermediate knowledge of backup software and hardware
Intermediate knowledge of the latest Network Operating Systems and hardware
Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software
Additional Information
please email word copy of resume to
ensure it has your contact information, and phone number to reach you.
***************** or ******************
IT Technician (Entry Level)
Information Technology Specialist Job In Saint Paul, MN
Job Details Company Headquarters - Saint Paul, MN $20.00 - $23.00 Hourly Information TechnologyDescription
YOU WOULD BE A GOOD FIT IF YOU:
Love technology
Appreciate doing things in an orderly fashion
Want to serve other employees by troubleshooting issues with them
Enjoy teaching technology to new users
SCHEDULE AND COMPENSATION:
Monday - Friday, daytime hours
Pay - $20-$23/hour, depending on experience
SOME IMPORTANT QUALIFICATIONS:
Proof of valid driver's license, access to a reliable vehicle, and ability to drive to SLS sites.
6+ months of professional work experience (in any field, IT preferred)
Ability lift and carry IT equipment through buildings, in and out of vehicles, and up and down stairs
MORE ON THE ROLE:
This is a great opportunity to begin a career in IT within a growing small company that offers a lot of support and development. The role entails a variety of tasks, such as serving as Tier 1 helpdesk support for internal users, completing equipment handoff and training with new team members, maintaining IT equipment inventory, and traveling to all SLS sites for equipment replacement and/or troubleshooting.
You'd be joining an established in-house IT department and will receive ample training on our systems and processes before “going live” in the role. We are very collaborative and focus on providing great internal customer service.
WHY SLS? We are about building careers and a thriving community!
At SLS you can:
Make an impact: We are driven to make a difference! This isn't lip service. We want things to be better because we were here! We're passionate about improving the lives of everyone we touch- clients, families, care teams, team members, and neighbors.
Learn and grow: Our goal is excellence, and we are committed to investing in you because we believe everyone deserves our best. We offer:
Career path with clear opportunities for promotions
Feedback and support in weekly one-on-one statuses and team meetings
In-house development courses and programs
Create connections: We love our co-workers! Everyone matters here. SLS is a community with real relationships. Whether it's our day-to-day collaboration, quarterly all-company meetings, or team outings, at SLS you will feel connected to the people you work with.
We exist to improve the quality of life: our clients, our team, our community. If you want to work with purpose, we want to hear from you!
EEO/AA Employer
IT Systems Administrator
Information Technology Specialist Job 34 miles from Saint Paul
Full-time Description
Sportech is a rapidly growing company in Elk River, MN. We are looking for talented people who wish to join a values-based company that desires to help our people and customers win. We design, manufacture, and assemble cab components and systems for the powersports, golf and turf, industrial and agricultural end markets. Our design and engineering capabilities allow us to provide complex components and assemblies to our original equipment manufacturer customers. We are always
on the gas
and seeking dynamic, enthusiastic, and motivated individuals to join our extraordinary team.
Sportech offers eligible full-time employees a robust and competitive benefits package, which includes:
Medical, dental, and vision plan options, including flexible spending accounts (HSA, FSA, and DCA)
Short-term and long-term disability benefits
Basic life insurance and voluntary life insurance
Hospital indemnity plans, pet insurance, and legal/identity theft services
401k plan with up to a 4% employer match
Paid company holidays, paid vacation, and paid volunteer time
Sportech Learning Academy (SLA) with courses offered onsite quarterly, focusing on personal and professional growth and development for employees, and tuition reimbursement options for courses completed outside of Sportech
Further benefits information is provided as part of the offer process for any offer extended by Sportech. Pay varies by position and is based on multiple factors including labor market data and, depending on position, may include education, work experience, knowledge, skills, and abilities, and/or certifications. Additionally, Sportech takes into account the internal equity of current employees when considering compensation. Sportech's reasonable and good-faith estimate for the range of new hire compensation at the time of posting for this position is between $80,000 - $115,000 annually. Pay may also include variable compensation from time to time such as overtime for non-exempt positions, shift differential for specific shifts, and/or bonus targets (subject to plan eligibility and other requirements).
Job Summary
The IT Systems Administrator is responsible for managing and maintaining Sportech's IT systems on premises and in the cloud, ensuring optimal performance, security and reliability. This role requires a dedicated professional that will provide technical assistance, support all end users, and lead network and infrastructure projects to maintain seamless operations while supporting our growth.
Essential Job Functions
System Maintenance and Monitoring: Oversee the daily performance of IT systems, including servers, networks, and applications. Perform regular system updates, backups, and maintenance tasks.
Network Management: Manage and troubleshoot network infrastructure, including switches, routers, firewalls, and VPNs. Ensure network security and connectivity across all company locations. Analyze, maintain, design, and implement network and systems infrastructure solutions to enable business growth while maintaining data and technology security.
User Support: Provide technical support to employees to troubleshoot and resolve daytime and after-hours production issues in a timely manner. At times services in an on-call capacity. Conduct training sessions to enhance user proficiency with IT systems.
Security Management: Implement and maintain security protocols to protect company data and systems. Monitor for suspicious/malicious behavior and respond to incidents swiftly. Manage training and awareness campaign.
Disaster Recovery: Develop and maintain disaster recovery plans to ensure business continuity. Regularly test backup and recovery procedures.
Vendor Management: Coordinate with external vendors for IT services, hardware, and software procurement. Evaluate and recommend new technologies to improve efficiency.
Documentation: Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures. Create user manuals and guides as needed.
Compliance: Ensure compliance with industry standards and regulations, including data protection and privacy laws.
May have supervisory responsibility and provide work direction to direct reports.
Performs other duties as assigned.
Requirements
Associate's or Bachelor's degree in Information Technology, Computer Science, or other related field.
5 years System Administration experience including Windows Server (AD, DNS, DHCP), MS Exchange, hypervisor, unified storage systems, wireless technologies, and information security solutions.
Familiarity with cloud services (Azure).
Excellent communication skills with both technical and non-technical personnel, and at all organizational levels.
Excellent time management skills, and the ability to take initiative.
Excellent planning and strong attention to detail.
Ability to lift approximately 50 pounds on a regular basis.
Ability to respond to system issues on a 24-hour basis is preferred.
Previous experience with SQL Server management, Visual Basic, VMWare, and Epicor ERP is preferred.
Technical Support Engineer
Information Technology Specialist Job 16 miles from Saint Paul
My firm is working with a growing Fintech company who is looking for a Technical Support Software Engineer .
The role provides development support for software incidents on product offerings. The current application is a standard three-tier architecture utilizing a Java technology stack. The web-based user interface has been developed with Grails for maximum development efficiency. The Software Engineer researches issues, communicates with customers, and implements solutions based on business requirements.
Responsibilities:
• Perform complex systems analysis and programming activities in support of product offerings.
• Conduct unit and integration testing for developed functionality
• Provide high quality service to customers, both internal and external and troubleshoot
Must Have:
• 3+ years' experience in software development and customer service
.• Bachelor's degree (BE / B. Tech) from a four-year college or university in CS, MIS, or ECE
• Demonstrated technical knowledge in software development methodologies, design and implementation.
• Knowledge in web service technologies, Delphi, Java, C#, JavaScript, Grails, Oracle, SQL Server, and UniBasic/ Pickbasic.
• Experience with Object Oriented Development standards.
Financial and accounting education
THIS ROLE IS HYBRID AND WILL NOT RELOCATE
NO SPONSOR