Information Technology Support Specialist
Information Technology Specialist Job In Philadelphia, PA
The Job:
We are looking for an IT technologist to support the Gratz management team on all things IT. This would include everything from trouble shooting the company's internal wired and wireless network, setting up new PCs and Macs, ensuring all key company applications are working properly, that licenses are kept current and paid.
The right candidate will also work to support our website, our Shopify platform, and key ERP applications we are in the process of setting up at Gratz.
We envision this role to be a key part of the team as we build Gratz globally.
Role and responsibilities:
Set up and maintain PCs and Macs for the Gratz management team.
Acquire Macs and PCs
Set up and register these computers.
Maintain these computers for anti-virus and other safety and security systems.
Set up systems for remote monitoring, security, and support.
Support Gratz internal networks
Ensure Wi-Fi and wired network works properly and efficiently.
Trouble shoot system problems
Support Gratz key applications and ERP systems
Must have skill set - desktop applications from MSFT and Google.
Know or learn Shopify and ERP systems
Ideal background:
Education - ideally BS degree, computer science. Does not have to have this specific degree, but ideally the candidate will have some direct training in IT.
Work experience - Ideally 3 to 5 years-experience supporting a team with IT, systems, application support.
Experience with Macs, PCs, iPhones, Android devices, Wi-Fi networks, wired networks. Experience in support for the MSFT Office suite of products and Google desktop applications. Experience debugging and resolving issues with email applications, etc., and experience or ability to learn and support QuickBooks, Fishbowl ERP, HubSpot CRM, Shopify.
A positive, can-do attitude is a must!
About Us/ Company Overview:
At Gratz, we specialize in crafting high-end products that combine wood, metal, and leather into exceptional works of art. Gratz Industries is the original manufacturer of Pilates apparatus and the industry's established source for authentic equipment. Our company was started by Frank Gratz in New York City in 1928 as a custom fabrication shop producing industrial design prototypes, architectural metal, furniture and sculpture for many of the world's greatest designers. Our dedication to quality, craftsmanship, and attention to detail sets us apart in the industry.
Benefits:
Medical/Vision Insurance with $0 deductible
Low-cost Dental add-on
Provided Short-term/Long-term Disability
No-cost Life Insurance Policy
Paid Holidays, Sick Time & Vacation Days
Information Technology Professional
Information Technology Specialist Job In Cheltenham, PA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
Technical Specialist, Construction Claim
Information Technology Specialist Job In Blue Bell, PA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$83,300.00 - $137,400.00
Target Openings
1
What Is the Opportunity?
Under general supervision, the position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Liability related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners.
What Will You Do?
Directly handles assigned claims.
Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
Consults with Manager on use of Claim Coverage Counsel as needed.
Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts.
Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
Maintains claim files and documents claim file activities in accordance with established procedures.
Utilizes evaluation documentation tools in accordance with department guidelines.
Proactively creates Claim File Analysis (CFA) by adhering to quality standards.
Utilizes diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure.
Establishes and maintains proper indemnity and expense reserves.
Recommends appropriate cases for discussion at roundtable.
Attends and/or presents at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.
Develops and employs creative resolution strategies.
Prompt and proper disposition of all claims within delegated authority.
Negotiates disposition of claims with insureds and claimants or their legal representatives.
Recognizes and implements alternate means of resolution.
Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
Tracks and controls legal expenses to assure cost-effective resolution.
Effectively and efficiently manage both allocated and unallocated loss adjustment expenses.
Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
Recognizes cases, based on severity/ complexity protocols that should be transferred to another level of claim professional and refers on a timely basis.
Appropriately deals with information that is considered personal and confidential.
Fulfills specific service commitments made to certain accounts, as outlined in Special.
Account Communication (SAC) instructions and inquiries from agents and brokers.
Represents the company as a technical resource; attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws.
Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
Shares accountability with business partners to achieve and sustain quality results.
Evaluates all claims for recovery potential; directly handles recovery efforts and/or engage and directs Company resources for recovery efforts.
Perform other duties as assigned.
Potential travel up to 30%
What Will Our Ideal Candidate Have?
Bachelor's Degree preferred.
5 years business experience preferred.
Advanced level knowledge and skill in claim and litigation.
Basic working level knowledge and skill in various business line products.
Strong negotiation and customer service skills.
Skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills.
Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims.
Able to make independent decisions on most assigned cases without involvement of supervisor.
Openness to the ideas and expertise of others actively solicits input and shares ideas.
Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices.
Demonstrated coaching, influence and persuasion skills.
Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.
Can adapt to and support cultural change.
Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information.
Analytical Thinking - Intermediate
Judgment/Decision Making - Intermediate
Communication - Intermediate
Negotiation - Intermediate
Insurance Contract
Knowledge - Intermediate
Principles of Investigation - Intermediate
Value Determination - Intermediate
Settlement Techniques - Intermediate
Legal Knowledge - Intermediate
Medical Knowledge - Intermediate
What is a Must Have?
High School Diploma or GED.
2 years of liability claim handling experience and/or comparable litigation claim experience.
In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job.
What Is in It for You?
Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
0
IT Service Management Analyst
Information Technology Specialist Job In Horsham, PA
Years of Experience: 1-3
Education Requirements (if any): Minimum of Associates degree or higher in business or related discipline
Required Skills:
?BT Service Management
ServiceNow
MS Office products
customer service
Information Technology Instructor
Information Technology Specialist Job In Philadelphia, PA
One of our leading Legal clients are seeking a Technical Training Specialist to join their Document Production and Support Services team. In this role, you will be instrumental in developing, coordinating, and delivering training programs focused on enhancing the technical skills of our team, with a special emphasis on document production tools and software. You will also support the implementation of new applications and ensure the effective use of document procurement tools across the firm.
Key Responsibilities:
Design and deliver technical training programs tailored to enhance document production and procurement skills.
Facilitate training sessions, both in groups and one-on-one, to support team members in mastering document production tools.
Create and maintain clear, user-friendly training materials, including guides and reference documents.
Partner with internal teams to assess and address training needs, focusing on document production efficiency.
Assist in testing and evaluating new document-related applications before release.
Provide expert-level support and guidance on tools such as MS Word, Excel, PowerPoint, and industry-specific document production and procurement software.
Collaborate with various departments to ensure seamless implementation and training on new document-related technologies.
Qualifications:
At least 5 years of experience in technical training development in a legal environment, with a strong focus on document production and procurement tools.
Advanced proficiency in MS Word, Excel, and PowerPoint; Microsoft certification preferred.
Extensive expertise with Litera products (DocXtools, Litera Create, Litera NTD, BestAuthority, ChangePro) and competing document automation tools.
Strong verbal and written communication skills with the ability to explain complex document-related processes clearly.
Demonstrated ability to assess training needs and develop effective training solutions.
Excellent organizational, project management, and time-management skills.
Ability to travel to firm offices as needed.
If you have a deep understanding of document production and procurement tools and are passionate about developing and delivering training programs that enhance team capabilities, we'd love to hear from you.
Information Systems Analyst
Information Technology Specialist Job In Bridgeton, NJ
The region's leading network of healthcare providers, Inspira Health, is looking for an Information Systems Analyst to join our Information Systems team in Bridgeton, NJ. In this position, you will support our healthcare network by analyzing, designing and optimizing solutions to enhance healthcare delivery. This position focuses primarily on EPIC systems but allows opportunities to work across a variety of IT systems, applications and platforms. New graduates, clinicians, IT specialists or individuals looking to transition into healthcare technology are encouraged to apply.
*Responsibilities:*
* Collaborate with diverse teams, including clinical and operational staff, to design, test and enhance system functionality
* Identify opportunities to improve workflows, troubleshoot issues and recommend innovative solutions to meet organizational goals
* Provide IS support and guidance to improve workflows, outcomes and overall patient and customer satisfaction at all locations
* Ensure the accuracy, integrity and security of data within our systems and perform data analysis and reporting as required
* Develop and execute test plans to ensure the reliability and performance of software applications
* Properly utilize customer service software and adhere to all policies and procedures
* Provide daily on-call support as necessary
*Qualifications: *
* Bachelor's degree in computer science, information technology or other related field preferred
* 3+ years of experience in healthcare preferred with knowledge of system analysis, software development or IT support
* Strong analytical and problem-solving skills with ability to explain complex technical concepts to non-technical users
*Find your inspiration.*
Team players, leaders, innovators, nurturers, educators, advocates, people with character-these are the people we hire at Inspira. If you enjoy working with a supportive team of professionals in an environment of mutual respect, then consider joining us. At Inspira, each and every person has a genuine impact and an investment in patient care. Our team members enjoy excellent benefits, as well as opportunity for personal and professional growth.
Equal opportunity employer.
Job Type: Full-time
Schedule:
* Day shift
Work Location: In person
Technical Support Specialist
Information Technology Specialist Job In Philadelphia, PA
Department: IT Support
Travel Requirement: Up to 20%
Position Type: Full-Time Exempt
We are seeking a skilled and experienced Computer Technician with a minimum of 3 years' experience to join our IT Support team. In this role, you will provide advanced technical support and ensure effective operation of computer systems and peripherals. The ideal candidate will have a strong background in user support, excellent communication skills, and a passion for technology.
Key Responsibilities:
Deliver basic computer hardware and printer support, including the sanitization of equipment.
Assist users with Microsoft Office products (Word, Excel, etc.), promoting best practices and troubleshooting issues.
Manage inventory of IT equipment, ensuring accurate updates and orders using Excel spreadsheets.
Utilize various barcode scanner devices for efficient inventory management.
Oversee ticket management processes to track and resolve user support requests in a timely manner.
Set up, configure, image, and install software on computers and peripherals.
Configure and troubleshoot Cisco IP phones, ensuring users have the necessary support for communication needs.
Troubleshoot Windows-based systems, Microsoft Office software, and laptop/desktop hardware issues effectively.
Maintain excellent customer service standards through effective communication with customers, peers, and management.
Required Skills and Qualifications:
Basic knowledge of computer hardware and printer support.
Proficiency in Microsoft Office products (Word, Excel, etc.).
Strong inventory management skills.
Experience using barcode scanner devices.
Familiarity with ticket management systems.
Ability to manage data effectively, particularly inventory updates in Excel.
Excellent written and verbal communication skills.
Experience with computer setup, configuration, imaging, and software installation.
Knowledge of troubleshooting Windows operating systems and Microsoft Office software.
Strong customer service skills, focused on user satisfaction.
Preferred Qualifications:
Previous experience 3 years in a technical support role
Familiarity with network setups and basic networking concepts.
Active Clearance
Additional Information:
This position may require occasional travel (up to 20%) to support users at various locations.
If you enjoy providing exceptional user support and mentoring others in a technical environment, we encourage you to apply!
Technical Support Specialist
Information Technology Specialist Job In Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well being.
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The End-User Services unit is responsible for the development, implementation, and maintenance of IT Service Management (ITSM) functions OIT. ITSM is the process-focused management of IT services to provide the best quality of service in a customer-centric, cost-justified, and efficient way. The position of Technical Support Specialist serves as the main point of contact between the IT Services and the users of these services to resolve and or diagnose as many problems as possible at this level.
Essential Functions
Customer Relations:
• Receive incident and information request calls from the customers for IT services, and service that call either by resolving on point of contact or passing the call to the most appropriate person for resolution.
• Monitor the progress of the call from inception to resolution.
• Keep customers informed of the progress of their queries.
• Escalate calls to the Service Desk Manager using predefined procedures where the resolution.
• Professional customer service skills
Technical:
• Prioritize and escalate calls based on knowledge of the business impact of the reported problems.
• Resolve as many calls as possible at tier 1
• Assess and provide a clear definition of problems to pass to tier 2 & tier 3
• Keep abreast of new developments in technology within the Division of Technology so that the customers can be assisted with problems resolution at point of contact.
• Carry out first line incident resolution for any IT related problems that fall outside agreed targets.
Competencies, Knowledge, Skills and Abilities
Ability To:
• Appreciate the basics of multiple technologies and services from different technologies and service providers.
• Demonstrate keyboard skills and a good understanding of PC software and operating systems e.g., MS Windows, MS Office, Mainframe, SQL.
• Apply classroom knowledge to the working environment in order to provide basic & 1st level support to customers.
• Work independently and as a team member within established policies and procedures.
• Explain technical issues to non-technical personnel.
• Work within standard documented procedures.
• Meet commitments.
• Respond promptly to customer needs.
• Solicit customer feedback to help improve services.
• Manages difficult or emotional customer situations.
• Demonstrate good communication, problem solving, and application support skills.
Knowledge Of:
• Principles of quality assurance, performance monitoring and the ways in which a commitment to a customer focus can be practically demonstrated.
• Principles of equality and the ways in which they can be demonstrated in every aspect of the Unit's work.
• Principles of ITIL Service Management.
• Basic knowledge of computer hardware troubleshooting. Motherboard, Ram, and Hard Drive installation.
• Strong written and oral communication skills
Qualifications
• High School Diploma, GED, or other equivalent.
• Knowledge of PC hardware & A+certified
• Minimum 1 year experience in a Help Desk environment
Additional Information
Salary Not to Exceed: $50,000
Starting salary to be determined based on experience and qualifications.
Important: To apply, candidates must provide a cover letter and a resume.
Work Setting: in-person (onsite)
Discover the Perks of Being a City of Philadelphia Employee:
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected].
IT Physical Security Technician
Information Technology Specialist Job In Camden, NJ
A client of Insight Global is seeking three Physical Security Technicians or Specialists to join their centralized IT operations team 5 days a week onsite in Camden, NJ. The team plays a crucial role in managing, monitoring, coordinating, and responding to incidents for the enterprise as a whole. The Physical Security Tech's will be responsible for monitoring multiple different facilities and site locations which include but are not limited to monitoring alarm systems, sensors, cameras, access control points, and managing security incidents in real time with the accurate response.
*Must be able and willing to work on weekends and overnight when required.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
1-2+ years of experience in IT Physical Security monitoring at an enterprise organization.
Real-time management of security incidents by logging, tracking, and resolving reports with a coordinated response.
Utilizing alarm monitoring systems such as Lenel OnGuard, monitoring alarms from various sources like sensors, cameras, and access control points.
Correlating alarms from various systems to identify patterns, prioritize responses, and reduce false alarms
Experience managing and controlling access to different facility areas, including access badges, permissions, requests, and video surveillance utilizing camera monitoring systems such as ExacVision and Milestone.
Escalating network infrastructure issues.
Education: Associates degree or higher in a related field Relevant certifications (PSP, CPP, CSS) are a plus. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
1426 - Information Technology Admin/Tech III
Information Technology Specialist Job In Mount Laurel, NJ
Sigma Defense is seeking a highly skilled and customer-focused IT Systems Administrator/Technician to join our team at Sigma Defense. As a Information Technology Admin/Tech III, you will play a pivotal role in ensuring the smooth operation, maintenance, and enhancement of our information technology infrastructure. The ideal candidate will possess a solid technical background, extensive experience with VMware, switches, routers, rack-and-stack, user management, security, patching, and more. While technical proficiency is of utmost importance, we strongly emphasize the value of excellent customer service in this role.
Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Requirements
5-8 years of relevant experience.
Must be a citizen of the United States.
Must be highly organized with a strong attention to detail.
Must be able to multitask and prioritize work effectively.
A great customer service presence with the ability to effectivity communicate is required.
Must be able to lift up to 50lbs.
Essential Job Duties (
not all-inclusive
):
Infrastructure Management: Oversee the design, configuration, deployment, and ongoing support of our VMware virtualization environment. Manage switches, routers, and networking devices to maintain a stable and secure network infrastructure. Handle rack-and-stack operations for new equipment installations.
User Management: Administer user accounts, permissions, and access rights across various systems and applications. Respond to user inquiries, troubleshoot issues, and provide timely and effective solutions to ensure a seamless user experience.
Security and Patching: Implement and enforce security measures to safeguard the organization's data, systems, and networks. Regularly perform system updates, security patches, and vulnerability assessments to mitigate potential risks.
Technical Support: Act as a point of escalation for Level 1 and Level 2 support personnel, assisting in complex technical issues and incident resolution. Provide mentorship and guidance to junior team members to promote knowledge sharing and skill development.
System Monitoring and Maintenance: Monitor system performance, proactively identify potential bottlenecks or failures, and take corrective actions as needed. Conduct routine maintenance tasks to optimize system performance and ensure high availability.
Documentation and Reporting: Maintain comprehensive documentation of system configurations, network topology, and troubleshooting procedures. Generate regular reports on system performance, incident trends, and service level agreements.
Project Participation: Collaborate with cross-functional teams to contribute to IT projects, such as system upgrades, infrastructure expansions, and technology migrations.
Continuous Improvement: Stay abreast of emerging technologies, industry trends, and best practices. Identify opportunities for process improvement and efficiency gains within the IT infrastructure.
Education Requirements:
Bachelor's degree from an accredited college or university in Information Systems, Cybersecurity, or related field of study.
5-8 years of experience of related work experience if no degree is held.
Computer Programs/Software Requirements:
Azure AD
PowerShell
DNS
Networking
Personnel Clearance Level:
Candidate must possess or have the ability to obtain an active Secret security clearance or higher.
Clearance will be sponsored for the right candidate.
Candidate Differentiators:
VCP, Sec+, Net+, and or CISSP certifications.
Close proximity to the San Diego, CA facility.
Salary Range: $80,000 - $120,000 annually.
Benefits
Dental and Vision Insurance
Medical Insurance to Include HSA, FSA, and DFSA Plans
Life and AD&D coverage
Employee Assistance Program (EAP)
401(k) Plan with Company Matching Contributions
160 Hours of Paid Time Off (PTO)
12 (Floating) Holidays
Educational Assistance
Highly Competitive Salary
Temporary Part-time: IT Maintenance Technician
Information Technology Specialist Job In Camden, NJ
Information (Default Section) Title Temporary Part-time: IT Maintenance Technician Overview Camden County College is one of the largest community colleges in New Jersey and ranks among the top nationwide in terms of associate degree graduates. Thanks to its technology-rich physical resources - located in Blackwood, Camden and Cherry Hill - and its highly-qualified, dedicated employees, the college has created a tradition of quality education and a reputation of agile, responsive service. Camden County College sustains a vibrant academic community characterized by imaginative teaching, caring student services, energetic management and collegial discussion of diverse ideas and opinions.
Location All locations Department Office of Information Technology Days and Hours Shifts vary- up to 25 hours per week Requisition Number Job Description
POSITION GOALS
* Demonstrate and promote a culture of diversity, equity and inclusion
* Provide onsite support as required to maintain inventory
* Maintains and records computer and related hardware information throughout the College, including collecting and removal of technology equipment and documenting the changes; hands-on participation in computer deployment projects; data removal from computers; cleaning and sanitizing of equipment to be redeployed to the community or sent to surplus; general, periodic equipment cataloging with an asset management focus; maintaining classroom computer equipment and wiring with a focus on peripheral equipment, such as mouse, keyboard, and monitor replacement; printer replacement and maintenance
ESSENTIAL FUNCTIONS
* Ability to work directly with people from diverse racial, ethnic and socio economic backgrounds
* Provides onsite support for the OIT department in the maintenance and cataloging of computers, large and small peripherals, including packing and labeling equipment for storage, redeployment, or surplus
* Asset tagging and logging of newly deployed devices and equipment, and creating reports
* Collecting data and preparing reports as needed to update inventory status on a quarterly basis
* Tests and records status of computer equipment and related devices, for storage and redeployment
* Catalogs and prepares retired network equipment and devices, including switches, UPS devices, and server parts for surplus or disposal as needed by the network team; preparing status reports on equipment
* Catalogs legacy software on media, including CDs, Floppy discs, zip disks and destroys or prepares it it for disposal
* Maintains the OIT storage areas, including OIT lockup, LRC basement, and the OIT storage closets in various locations
* Assists technicians with the installation of new or lifecycled computer equipment on medium to large deployment projects
* Performs routine collection of unused or retired computer equipment and prepares it for surplus or lifecycle reinstallation
* Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CD/DVD drives, and printers
* Assist IT Technicians with performing routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices
* Maintain all job-related documentation, including tickets, inventory forms, and request forms
* Practice good follow up procedures on assigned projects, tasks and difficult or high-profile situations
Minimum Qualifications
* High school diploma or GED certification
* Current A+ Certification or 1-2 years of work experience in the IT field with a good understanding of computer equipment and functionality preferred but not required
* Working knowledge of Microsoft Excel preferred
* Reliable transportation to navigate to all areas of the College as required, including between campus travel
* Understands the concept of confidentiality and maintain it
* Excellent interpersonal skills with a focus on customer service
* Excellent organizational skills
* Ability to create and organize inventory documentation for sharing with other departments
* Ability to work collaboratively in a team environment and on independent projects
* Ability to use creative and out-of-the box thinking to resolve issues related to computer equipment maintenance, storage and storage space management
* Basic knowledge of computer equipment safety, such as handling and testing of computer equipment and parts
* Understanding of inventory maintenance in a retail or warehouse environment
Benefits Special Instructions for Applicants
This is a temporary part-time 11 month position.
This position requires frequent and constant lifting/carrying of up to 50lbs as well as frequent pushing of up to 200 lbs. Routine bending, stooping, kneeling and reaching. Dexterity in working with computers is mandatory.
Published Salary Range $18.00 per hour Job Open Date 12/04/2024 Job Close Date Open Until Filled Yes Job Category Temporary Application Types Accepted Main App - Applicant
Supplemental Questions
IT Internship
Information Technology Specialist Job In Philadelphia, PA
Facilitate use of technology-based tools and methodologies to review, design and/or implement products and services.
Plan and monitor engagements to ensure deliverables meet work plan specifications and deadlines.
Provide both desk side and telephone based hardware and software technical support and training for IT Help Desk.
Trains users learning new company-provided applications and assists in problem solving for applications issues.
Provide training on company software and equipment.
Support Access, Word, Excel and other Office apps.
Support our internet-based applications.
Interface with vendors to arrange service calls, follow-up on open issues, gather information.
Essential Functions and Responsibilities
Collaborate with designated department/team on ongoing projects
Participate in meaningful work and projects to enhance your skill set, explore your talents, and network with our company leaders
Participate in trainings and day to day operations
Provide administrative support
Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
Currently enrolled in accredited college/university Bachelor's degree program.
Proficient in the use of Microsoft Office Suite and SharePoint (preferred)
Strong written and verbal communication skills
Ability to work in a collaborative team environment as well as complete individual tasks
IT Support Admin
Information Technology Specialist Job In Bethel, PA
Why work with us?Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
95% client satisfaction rate - measures client satisfaction vs. expectations.
Our clients have worked with us for over 10 years, on average.
BTI Solutions counts 4 Global Telecommunication companies as clients.
Client referrals are BTI Solutions' largest source of new clients.
Google Review 4.4, Facebook Review 4.8
IT Support Admin
General Description:
We are looking for a System IT Office Administrator responsible for maintain all aspects of the company's network and computer systems, and responsible for ensuring all assigned general office administrative work documents and related filings are processed accurately and in a timely manner; in accordance with all applicable regulatory and company requirements.
Essential Responsibilities:
• Provide regular reports and regular communication with Client's designated manager.
• Install and configure software and hardware including servers, PCs, printer, CCTVs, Time-Punch system, security access systems, switches, phone, internet and other warehouse applications.
• Manage network servers, technology tools and inventory.
• Set up accounts and workstations.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outage.
• Ensure security through access controls, backups and firewalls.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN & Terminal Services.
• Upgrade systems with new releases and models.
• Provide regular reports and regular communication with Client's designated manager.
• Manage IT in Bethel office location.
• Assist with maintaining lease agreements (office, cars, equipment) and their renewals.
• Assist with office space arrangement and renovation.
• Manage purchase orders and process invoices for various vendors in a timely manner by
• working closely with the accounting / financing team.
• Manage badge and access control for new hires and existing employees.
• Manage, oversee, and process various requests including office supplies, timeclock management, reporting, etc. • Receive and distribute various mail parcels.
• Contribute to overall human resource team by accomplishing related tasks as needed; such as company events and volunteer events
• Travel may be required up to 25%
Must Have the Following Competencies:
N/A
Supervisory Requirements:
N/A
Requirements:
• High School Diploma or relevant experience preferred.
• Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
• Has keen knowledge of network, computer systems.
• Strong verbal and written communication skills/Strong organization and time management skills.
• Proven intermediate to advance knowledge of MS office suites.
• Analytical, and excellent written and verbal communications skills.
• Able to work in a fast-paced environment.
• Attention to detail. • May be required to work additional hours outside of regularly scheduled business hours or weekend or holidays to meet its business needs.
• Ability to work in a team environment while delivering independent results.
• Able to work in multicultural environment.
Intern, IT Risk, Privacy, Governance & Security
Information Technology Specialist Job In Malvern, PA
Why Endo?
We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.
At Endo, we are building a diverse, equitable and inclusive workplace, and we are looking for talented individuals to join our team.
Summary
Summer Intern
Job Description
Summer Intern
The intern allocated to Risk will support activities including third party-risk process development and documentation and the creation of new training materials.
1. Assist in evaluating 3rd party vendors for security compliance and risk management
2. Support the creation and delivery of security awareness training programs for employees by functional job roles.
3. Phishing mailbox monitoring and remediation
4. Support Audit corrective actions by developing evidence templates to ensure compliance with cybersecurity standards and Pharma regulations
5. Assist in documenting security processes and procedures as needed
Commitment to Diversity, Equity, and Inclusion:
At Endo, our diversity unites and empowers us as One Team, and we are committed to cultivating, and valuing, each person's unique perspective. We actively promote a culture of inclusion that draws strength from our broad spectrums of diversity, including race, ethnicity, religion, gender identity or expression, national origin, color, sexual orientation, disability status, age, and all our other unique characteristics, qualifications, demonstrated skills, achievements, and contributions, backgrounds, experiences, cultures, styles, and talents.
EEO Statement:
At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.
IT Administrator
Information Technology Specialist Job In Berwyn, PA
Job Overview and Requirements Sovereign Insurance Group is seeking a skilled and forward-thinking IT Administrator to ensure the seamless operation of our IT infrastructure. In this role, you will be responsible for managing the company's IT resources, including hardware, software, insurance-specific applications, and network systems, all while supporting the team in resolving IT issues efficiently and effectively.
This is an exciting opportunity for an IT leader who thrives in a fast-paced, dynamic environment and wants to make a meaningful impact on the company's growth and technological advancement. If you're an experienced IT professional with a passion for innovation and team collaboration, we'd love to hear from you.
Apply today to join a company that values your expertise and leadership in driving technological excellence.
About Sovereign Insurance Group
Since 1959, Sovereign Insurance Group has been a leader in the nonprofit, commercial property and casualty marketplace. A growing company that has expanded from one location in Southeastern PA to a multi-state organization, we are poised to continue our expansion.
We believe in approaching our clients, our insurance companies, and our employees with humility and always considering the other party's interests above our own. This philosophy guides us in taking our talents, our time, and industry know-how to provide the best overall results we can for our clients.
Responsibilities
Manage and support the IT Support team, ensuring efficient and effective resolution of IT issues.
Oversee the maintenance and administration of IT resources, including hardware, software, insurance specific software, and network infrastructure.
Directly manage insurance carrier portals, ensuring secure and efficient user access.
Collaborate with the agency management team to develop and implement long-term IT strategies and plans.
Ensure compliance with IT policies and procedures and maintain up-to-date documentation.
Monitor and manage IT budgets, including procurement of IT equipment and services.
Stay current with emerging technologies and industry trends to ensure the agency's IT infrastructure remains robust and innovative.
Oversee the implementation and management of enterprise-wide Cyber Security along with annual Cyber Security Audits to determine compliance with all associated regulatory agencies.
Directly manage Managed Service Provider relationship and direct appropriate resources to accomplish long-term IT strategies.
Qualifications:
Bachelor's degree in IT, Computer Science, or a related field.
Proven experience in IT management, preferably within the insurance industry.
Strong knowledge of IT infrastructure, including hardware, software, and network systems.
Excellent leadership and team management skills.
Ability to manage multiple projects and priorities effectively.
Strong problem-solving and decision-making abilities.
Excellent communication and interpersonal skills.
Benefits
Salary: $85,000-90,000 annually
Health insurance, vision, dental, life insurance, and short-term disability insurance. This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families.
401K with employer matching.
Hybrid work environment after successful completion of training.
PTO and paid holidays to support work-life balance. PTO is based on experience and expected to increase overtime.
A casual office environment with a dedicated and professional team.
Information Technology Professional
Information Technology Specialist Job In Philadelphia, PA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
Technical Support Specialist
Information Technology Specialist Job In Philadelphia, PA
Department: IT Support
Travel Requirement: Up to 20%
Position Type: Full-Time Exempt
We are seeking a skilled and experienced Computer Technician with a minimum of 3 years' experience to join our IT Support team. In this role, you will provide advanced technical support and ensure effective operation of computer systems and peripherals. The ideal candidate will have a strong background in user support, excellent communication skills, and a passion for technology.
Key Responsibilities:
Deliver basic computer hardware and printer support, including the sanitization of equipment.
Assist users with Microsoft Office products (Word, Excel, etc.), promoting best practices and troubleshooting issues.
Manage inventory of IT equipment, ensuring accurate updates and orders using Excel spreadsheets.
Utilize various barcode scanner devices for efficient inventory management.
Oversee ticket management processes to track and resolve user support requests in a timely manner.
Set up, configure, image, and install software on computers and peripherals.
Configure and troubleshoot Cisco IP phones, ensuring users have the necessary support for communication needs.
Troubleshoot Windows-based systems, Microsoft Office software, and laptop/desktop hardware issues effectively.
Maintain excellent customer service standards through effective communication with customers, peers, and management.
Required Skills and Qualifications:
Basic knowledge of computer hardware and printer support.
Proficiency in Microsoft Office products (Word, Excel, etc.).
Strong inventory management skills.
Experience using barcode scanner devices.
Familiarity with ticket management systems.
Ability to manage data effectively, particularly inventory updates in Excel.
Excellent written and verbal communication skills.
Experience with computer setup, configuration, imaging, and software installation.
Knowledge of troubleshooting Windows operating systems and Microsoft Office software.
Strong customer service skills, focused on user satisfaction.
Preferred Qualifications:
Previous experience 3 years in a technical support role
Familiarity with network setups and basic networking concepts.
Active Clearance
Additional Information:
This position may require occasional travel (up to 20%) to support users at various locations.
If you enjoy providing exceptional user support and mentoring others in a technical environment, we encourage you to apply!
Mobile Technical Support Specialist
Information Technology Specialist Job In Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well being.
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
This role is for an experienced technician with expertise in mobile device management, focusing on refreshing equipment, providing guidance and training to customers, troubleshooting, and resolving issues. The ideal candidate should possess a strong investigative and analytical mindset, with the ability to assess, diagnose, and address a variety of challenges. The candidate must work well independently and within a team. They must demonstrate professionalism in a dynamic, fast-paced environment and have a proven track record in evaluating and mitigating issues while providing top-notch customer service. Key responsibilities include multitasking, flexibility, device enrollment, managing high volumes of responses, and engaging with customers, VIPs, vendors and Executive management, all while maintaining a pleasant and friendly demeanor. Additionally, the candidate should be willing to adjust their work schedule on rare occasions, if needed.
Essential Functions
• Stay updated on developments in mobile telecommunications, including equipment and industry changes, and attend training sessions as needed.
• Accurately enter data into database.
• Administer and monitor the Mobile Device Management console, as well as various other systems. Training available.
• Create assignment groups, user groups, and profiles as needed.
• Configure and test a variety of mobile device requests as required.
• Develop user manuals and Knowledge Base documentation for customers and the mobile team.
• Schedule activation and troubleshooting appointments as needed.
• Coordinate device provisioning with vendors.
• Perform data backup and restoration when necessary.
• Participate in inventory and services audit as needed.
• Train and assist remote Mobile Device Technicians in resolving issues.
• Inform departmental personnel about rates and prices for requested services.
• Interact with customers as needed, providing exceptional customer service.
Competencies, Knowledge, Skills and Abilities
• Demonstrates reliability and punctuality with a strong work ethic.
• Upholds honesty and integrity in all tasks.
• Possesses good written communication skills.
• Has basic computer proficiency.
• Exhibits strong problem-solving abilities.
• Capable of working with a diverse range of customers with varying skill levels.
• Manages multiple tasks simultaneously.
• Works independently with minimal supervision.
• Collaborates effectively within a team setting.
• Maintains a clean and sterile work environment.
• Completes all other related duties as assigned.
Qualifications
• A high school diploma or equivalent, required. Completion of an Associate's degree program at an accredited college or university a plus, however, equivalent combination of education and experience deemed acceptable by the Office of Innovation & Technology and Human Resources also considered.
• Experience working in a large organization [IT Help Desk or Call Center a plus)
• 1-3 years of progressive experience in delivery services, customer relationship management, and organizational change management. [government agency experience a plus]
Additional Information
Salary Not to Exceed: $50,000
Starting salary to be determined based on experience and qualifications.
Important: To apply, candidates must provide a cover letter and a resume.
Work Setting: in-person (onsite)
Discover the Perks of Being a City of Philadelphia Employee:
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to [email protected].
Intern, IT Security Engineering & Operations Team
Information Technology Specialist Job In Malvern, PA
Why Endo?
We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.
At Endo, we are building a diverse, equitable and inclusive workplace, and we are looking for talented individuals to join our team.
Summary
Intern - IT security
Job Description
Intern IT Security
The intern allocated to Engineering & Security Operations will support activities pertaining to active projects within technology platforms including Splunk, InTune, Armis.
1. Okta MFA migration - migrating end users from SMS to Okta Verify app.
2. Okta application inventory - reviewing current applications in Okta.
3. Splunk dashboard design and buildout with SOC team.
4. Splunk integration - data source review.
5. Third-party software engineering architectural reviews.
6. Participate in creating role-based security training content.
7. Analysis of InTune policy rules, verification of user groups.
Commitment to Diversity, Equity, and Inclusion:
At Endo, our diversity unites and empowers us as One Team, and we are committed to cultivating, and valuing, each person's unique perspective. We actively promote a culture of inclusion that draws strength from our broad spectrums of diversity, including race, ethnicity, religion, gender identity or expression, national origin, color, sexual orientation, disability status, age, and all our other unique characteristics, qualifications, demonstrated skills, achievements, and contributions, backgrounds, experiences, cultures, styles, and talents.
EEO Statement:
At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.
Intern, IT Security Engineering & Operations Team
Information Technology Specialist Job In Malvern, PA
**Why Endo?** We want the best and brightest people at Endo to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.
At Endo, we are building a diverse, equitable and inclusive workplace, and we are looking for talented individuals to join our team.
** Summary**
Intern - IT security
**Job Description**
Intern IT Security
The intern allocated to Engineering & Security Operations will support activities pertaining to active projects within technology platforms including Splunk, InTune, Armis.
1. Okta MFA migration - migrating end users from SMS to Okta Verify app.
2. Okta application inventory - reviewing current applications in Okta.
3. Splunk dashboard design and buildout with SOC team.
4. Splunk integration - data source review.
5. Third-party software engineering architectural reviews.
6. Participate in creating role-based security training content.
7. Analysis of InTune policy rules, verification of user groups.
**Commitment to Diversity, Equity, and Inclusion:**
At Endo, our diversity unites and empowers us as One Team, and we are committed to cultivating, and valuing, each person's unique perspective. We actively promote a culture of inclusion that draws strength from our broad spectrums of diversity, including race, ethnicity, religion, gender identity or expression, national origin, color, sexual orientation, disability status, age, and all our other unique characteristics, qualifications, demonstrated skills, achievements, and contributions, backgrounds, experiences, cultures, styles, and talents.
**EEO Statement:**
At Endo, we firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.