Information Technology Specialist Jobs in Decatur, IL

Note: This is an onsite role in Champaign, Illinois.

IT Specialist 🚀 Challenge the Impossible Headquartered in Zurich, Switzerland, Beyond Gravity is not your typical space company. We're a unique blend of agility, speed, and innovation, fusing a start-up mindset with decades of industry expertise and a track record of 100% mission success. Our dynamic team of over 1800 professionals, spread across 14 locations in seven countries, is dedicated to pushing the boundaries of what is technically feasible. We're not just building crucial products for the satellites, launchers and semiconductor industry, we're helping to improve life on earth. The IT Specialist will be part of the US IT Team being responsible to support the business on the daily usage of all the IT services, maintaining a direct relationships across the business and tech enterprise teams, being responsible for the stability of the IT equipment ensuring the service remains stable, performant and operational. The IT Specialist will work in close collaboration within the Beyond Gravity Service Delivery & Support organization and across Tech Infrastructure & Operations functions to limit the operational and revenue impact by reducing the Mean Time to Detect (MTTD), Mean Time To Respond (MTTR) and Mean Time to Root Cause (MTTRC) on IT Incident and Problem tickets. The role holder will be an energetic, structured, and detailed individual who has a strong passion for problem solving driving continual customer focused service improvements, service excellence, business and technology change. Reporting directly to the Manager IT US, this role will be a key part of the Service Delivery Team, ensuring our technology solutions and in life Service & business processes are fully aligned and contribute to the vision and strategic direction of the organization Your Mission • 1st and 2nd level support for Windows-based user applications • Handling incoming support requests from end users (=tickets) • User management - permission management of several systems • Asset management: care of employees regarding their IT workstation equipment (hardware), Mobile Phones and IT Accessories • Support for IT stock - Inventory Management Control. • Control and oversee ordering inventory, storage of inventory, and control the amount of goods • Update the CMBD record file • Support and Maintenance of the network infrastructure • Support of telecommunication systems (MS Teams, legacy telephony) • Support regarding the office relocations (warehouses, new offices - network, switchers, installations) • Collaboration on IT projects throughout the life cycle of IT infrastructure/organizational programs • Reading error codes flashed up on the device • Swapping out hardware • Tracing faults using diagnostic devices and software • Upgrading components materials • Excellent Assisting the support staff of other service-providers • May require some staggered shifts • Will require some travel to sites • Other duties may be assigned Your Story • Completed technical education with a focus on IT or equivalent work experience. • Years of experience: Intermediate, typically 2 to 4 years of applied skills and experience • Work experience in a similar role with a focus on technical support and help desk. • Good knowledge in the areas of network technology (LAN, WAN, Wifi, DNS, DHCP….) and server landscapes, Soft- und Hardware, AD, Client-Infrastructure • Knowledge of Windows operating systems (desktop required, server desirable) and MS Office • Familiarity with iOS, and Android operating systems in order to provide best-effort support to End users using related devices. • Working technical knowledge of Windows operating systems to allow for resolution of issues, or full rebuild of the PC using client specific documentation provided by the client. • Working technical knowledge of Microsoft Office Products, antivirus products, desktop services to allow for resolution of software application issues. • Solution oriented approach and team player • High operational readiness, problem-solving competence, and proactivity • Excellent Native and Good English skills (Conversational local language (English, Swedish, Finish, Hungarian, German). • Nice to have: Completion of required training and certifications or have equivalent work experience at a minimum of 3 years to perform warranty hardware repair of HP and Dell devices including warranty parts ordering, repair/replacement, and defective part return. • Distinctive service and customer orientation • Teamwork, experience in working with remote teams, communication skills with internal and external stakeholders. • Ability to utilize provided knowledge article to resolve issues with specific applications/knowledgebases. • Customer-facing “soft skills” including strong verbal and written communications. • Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT issues. • Exercises independent judgment within defined practices and procedures to determine appropriate action. • Acts as an informed team member providing analysis of information and limited project input. • Evaluates unique circumstances and makes technical and procedural recommendations. • Comptia A+ certification, preferred • ITIL certification, preferred • You are expected to show professionalism, respect, openness and courage • Highly self-motivated and directed, with keen attention to detail • Improvement focus, customer- and solution-oriented, curiosity for new / external ideas • Proven analytical and creative problem-seeking and solving abilities • Ability to act with speed and to take decisions, prioritize and execute tasks in a high-speed environment. • Strong communicator • Demonstrated high integrity, trust and ethics • Genuinely interested in developing people with coaching leadership • Good perseverance and ability to keep structured and prioritize in a complex environment 🌌Are you ready for lift-off? Our core values - Passionate, Together, and Curious - transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. Propel your career to new heights by applying. We‘re actively reviewing candidates and will promptly select the ideal fit for our team. For questions regarding the position, please contact: Chris Moon | **************************** For questions regarding the position or recruitment process, please contact: Michelle Lach | ******************************* Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories. Applications by e-mail cannot be considered. We do not accept dossiers from recruitment agencies for this position.

Employment Type: Full-Time, Mid Entry Level Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Assist users with various IT-related troubles * Install and maintain USAO hardware and software * Physically move IT equipment * Administer user accounts * Monitor and diagnose IT systems * Actively use trouble tickets to follow issues * Training district users * Tracking IT equipment Qualifications: * Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. * Certain applications may require certification by the software provider. * Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. * Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: * Prior experience in automated litigation support preferred. * Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. * Excellent oral and written communication skills required. * Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $59,084.48 - $75,965.76 a year

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician II - General Services Division: Systems & Programming Union: IFT Location: 501 S 2 nd St, Springfield, IL - Sangamon County Salary: Starting at $5,537 to $10,527 monthly - commensurate with experience. Benefits: **************************************************** Overview: Performs independent systems analysis and review of application programs residing on a mainframe; develops system scopes and objectives and prepares detailed program specifications; assists senior staff in coding, designing, testing, debugging and preparing documentation. Duties and Responsibilities: Writes computer programs in the COBOL programming language and interprets programs to understand logic flow for the purpose of creating technical data processing documentation requiring attention to detail information; access programs residing on the mainframe via timesharing in order to interpret, write, modify and document the programs. Prepares data processing documentation including, but not limited to, training material and manuals in electronic form, systems architecture and structure, data field/attribute definitions, systems narratives and diagrams and flowcharts using VISIO software, designs forms suitable for use on the Xerox laser printer, program run books, JCL, other related data processing documents adhering to application departmental guidelines and policies; edits documentation for clarity, conciseness, completeness and grammatical correctness demonstrating a command of the English language in grammar, punctuation and vocabulary. Assists higher-level team members in detailed analysis and design of application programs; prepares specifications for converting procedures to coded instructions. Understands and provides troubleshooting analysis on external input and output files or transactions involving non-IL SOS government agencies or private entities. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill and mental development equivalent to the completion of 1 year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires the use and understanding of appropriate methods, tools, applications, and processes. Requires the demonstration of a rational and organized approach to work. Requires sufficient digital skills for their role. Requires the ability to seek to identify learning and professional development opportunities. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires working knowledge of systems design and implementation, including the way programs are written, compiled and tested, the methods of operating computers, and the manner in which data is transcribed into a form suitable for reading by computers. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Required to lift, carry and push and pull up to 50 pounds. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Troubleshoots and repairs basic network problems. Familiar with setup and operation of current technology. Essential Duties and Responsibilities: Investigates, analyzes, and resolves hardware and associated software and communications problems on university computer systems; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals.Provides advanced hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts.Evaluates existing computer systems hardware, and performs system upgrades; based on customer needs, customizes and tests computer systems, and resolves configuration conflicts and errors.Installs, integrates, and configures new computer systems and hardware for users.Researches, analyzes, and recommends appropriate computer hardware for customized computer configurations.Reviews, prioritizes, and processes problem reports; documents the progress of projects.Familiar with a variety of the field's concepts, practices, and procedures.Performs a variety of complicated tasks.May lead and/or guide the work of other staff or students engaged in similar functions.A wide degree of creativity and latitude is expected.Typically reports to a project leader or manager.Relies on experience and judgment to plan and accomplish goals.Performs miscellaneous job-related duties assigned. Minimum Position Requirements (including certifications, licenses, etc.): * Bachelor degree in Microcomputer Applications, Programming, Networking Technology, Engineering or related area. * At least four (4) years of directly related experience in the field or in a related area. Knowledge, Skills and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of advanced computer troubleshooting techniques * Knowledge of customer service standards and procedures * Must be able to troubleshoot basic Network related problems * Ability to perform advanced, complex repairs and upgrades on a wide variety of computers and peripherals * Ability to simultaneously coordinate and complete multiple projects * Ability to diagnose the nature and extent of a wide range of computer problems * Ability to install and configure computer systems, hardware, and peripherals * Records maintenance skills * Ability to make administrative/procedural decisions and judgments

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Title: TECHNICAL SUPPORT III Duration: 6 Months Location: Clinton, IL Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ___________________________________________________________________________ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W: ************ All your information will be kept confidential according to EEO guidelines.

The IT Support Technician is responsible for all service and support needs for our customers. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IT Support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware Technical and support services for: Windows Server, Exchange, SQL, SharePoint, and other Microsoft-related technologies WAN and LAN connectivity, routers, firewalls, and security Disaster recovery solutions Remote access solution implementation (VPN, Terminal Services and Citrix) System documentation to include system reviews and recommendations. Communication with customers as required, e.g. keeping them informed of incident progress, notifying them of impending changes or agreed outages. Document internal processes and procedures related to duties and responsibilities. Enter all time in internal ticketing system. Driving duties include conveying materials, equipment, and staff to and from work sites. KNOWLEDGE, SKILLS, AND ABILITIES Ability to maintain a professional demeanor Adept in verbal and written communication Ability to diagnose technical issues, matching resources to these issues appropriately Understanding of support tools, techniques, and how technology is used to provide IT services Ability to evaluate situations and adjust to changing priorities Strong attention to detail and organizational skills QUALIFICATIONS Associates' degree in IT-related field or equivalent experience Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute) Candidates which have the following will have priority: Professional IT Certifications such as Microsoft MCP, MCSA, or MCSE; Citrix CCEA or CCIA; SonicWall CSSA; Cisco CCNA; or VMware VCP WORKING ENVIRONMENT 40 hours per week Primarily office environments, internal and customer premise Must be able to work overtime with and without notice. Willingness to travel to other Joink offices, industry conferences, etc. Must participate in On-Call Rotation PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds, and push/pull up to 75 lbs. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. OTHER DUTIES Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice. EEO STATEMENT Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Salary $40,000 - $50,000 per year Annual Bonus eligible Full-time; hourly position Benefits All full-time employees are eligible for health, dental, vision, STD, LTD, Basic Life, voluntary life, and 401(k) match up to 6%. Job Summary Provide technical assistance to computer system users concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Support custom applications internally and help troubleshoot and resolve and issues that arise with them. Litania Sports Group promotes a team environment. The statements below are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Qualification Two year degree in computer-related field and/or two years successful experience helping others with computer needs Ability to communicate in English both verbally and in writing Proficiency in Microsoft Office applications and Microsoft Windows operating systems Valid driver's license Able to prioritize work with demands from multiple people Some programming experience, especially with SQL, JavaScript, Python, PowerShell Experience with ERP software, especially in a manufacturing environment beneficial Knowledge of EDI Experience monitoring complex systems and troubleshooting errors Primary responsibilities Answer user inquiries regarding computer software or hardware operation to resolve problems Install and perform minor repairs to hardware, software, or peripheral equipment following design or installation specifications Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Communicate technical information using appropriate interpersonal communication techniques Create documentation for processes performed Monitor and maintain automated processes Work with platform vendors to resolve system interoperation issues which may require phone and email support. Troubleshoot custom applications and respond to internal requests Marginal responsibilities Other duties as assigned Psychological Considerations Standard office work sitting at a computer terminal and using a keyboard and mouse (RSI exposure) Must be able to lift up to 50 pounds Must be able to stoop, bend, and crawl to reach cables, etc Environmental Considerations Work activity is indoors in a controlled environment Long periods of sitting at a computer terminal using a keyboard are required Occasional walks through manufacturing area includes exposure to temperature extremes Cognitive Considerations Must be willing and able to improve skills and expand skill areas The above examples of activities and work are not all-inclusive but are intended as an indication of the level and type of endeavors necessary to fulfill the duties of this position. Litania Sports Group is an equal opportunity employer and situations requiring reasonable accommodation will be considered on a case by case basis.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and plays an integral role in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most efficient manner that supports organizational goals and meets customer needs. **Essential Duties and Responsibilities** : + Ensure transactions are complete, accurate, compliant, and aligned with internal policies and business guidelines. + Act as Subject Matter Expert (SME) for quoting, pricing, deal flow, and order processing for the sales organization; provide guidance on business terms and conditions. + Provide guidance to sales organization on complex deal structures including high-value transactions during corporate review and approval. + Manage and own assigned Salesforce Quotes and Opportunities during approval process to ensure all fields are accurate to expedite the final booking process. + Work closely with all functional areas to identify, coordinate, structure, approve, and administer opportunities in a manner that aligns organizational goals with financial obligations, corporate governance and regulations. + Provide high level of communication, coordination, and support throughout the sales process ensuring accurate and timely transactions; working closely with colleagues in Finance and Sales to ensure sales transact quickly and efficiently during the approval process. **Qualifications:** + At least 3 years of Deal Desk, Contracts, Sales or Sales Operations experience in software industry + Familiarity with accounting and software revenue recognition principles; experience with enterprise and complex deals a plus + Ability to embrace new technology, applications, and solutions quickly + Ability to work efficiently and collaboratively in a fast-paced environment + Experience with Salesforce modules and Microsoft tools + Committed to Rocket's core values of empathy, humanity, trust and love. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-SD1 \#LI-Remote The base salary range for this role is $62,800.00 - $78,500.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)** **Healthcare coverage options to fit you (and your family's) needs** **Retirement savings, with matching contributions by Rocket Software** **Life and disability coverage** **Leadership and skills training opportunities** **Two paid work days for off-site training** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Excitement abounds at Heritage Behavioral Health Center! We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. Heritage Behavioral Health Center has been serving central Illinois for nearly 70 years. We trace our origin back to 1956 when we were known as the Mental Health Clinic. Heritage provides comprehensive community-based services in mental health, substance use, and primary care to anyone anytime anywhere. We also provide a variety of innovative outreach, crisis intervention, and prevention services in our communities. Looking into the future, we will continue to grow and fulfill our mission: to improve the mental and physical well-being of those we serve and to advance behavioral health in the community. Why join us? We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package. Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits. Full-time employees receive 56 paid days off during their 1 st year of employment (this includes every other Friday off PAID for your wellness needs). This increases to 61 days the 2 nd year and continues to increase with tenure. We have expanded our employee insurance benefit offerings and made them more affordable. At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! We are pleased to present the following position for your consideration: We are seeking a skilled Information Technology Specialist with 2+ years of experience to join our dedicated team on-site in Decatur, IL. This full-time role involves supporting and maintaining IT and HealthIT systems, providing technical assistance to staff, and ensuring the seamless operation of systems critical to the delivery of patient care. The ideal candidate will have a strong foundation in IT systems, healthcare specific software, and experience troubleshooting technical issues. This position is an excellent opportunity for someone eager to grow and contribute to a dynamic healthcare environment. Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow. Position Overview: As a key member of our IT department, you will provide technical support for healthcare software, hardware, and network systems, troubleshoot issues, and assist in the implementation of new technologies. Your role will be vital in supporting clinical and administrative teams in navigating the complex healthcare IT landscape to ensure uninterrupted service and enhance the quality of care delivered to patients. Key Responsibilities: Technical Support: Provide hands-on support for software, hardware, and network-related issues. Troubleshoot and resolve problems, escalating issues as needed to senior staff or vendors. Data Management: Collect and enter data into databases, ensuring accurate and up-to-date records of valuable company information. Training: Train staff on the appropriate use of hardware, software, and electronic health record (EHR) systems. Ensure that all staff are proficient in using these tools for their daily tasks. System Management & Maintenance: Maintain and support EHR systems, telehealth platforms, and practice management software to ensure they function properly and meet the needs of clinical and administrative staff. System Implementation & Integration: Assist with the implementation of new software or system upgrades, ensuring smooth integration with existing IT infrastructure. Data Security & Compliance: Ensure IT systems comply with relevant regulations (e.g., HIPAA, 42 CFR Part 2) and implement best practices for protecting sensitive patient data. Network & Infrastructure Support: Monitor and troubleshoot network performance, ensuring reliable connectivity for all staff and systems. Documentation: Maintain clear documentation of IT processes, troubleshooting steps, and system configurations to support efficient problem resolution and system upgrades. Vendor Management: Coordinate with third-party vendors for IT services, ensuring timely resolution of technical issues or service-related problems. Skills: Ability to adopt a systematic approach towards identifying and then solving a problem or issue at hand Knowledge of multiple computer operating systems Ability to promptly answer & support related Phone calls, Chat & Emails Strong understanding of Microsoft Office Suite Familiarity with Anti-Virus Systems, Imaging and Backup System Familiarity with relational databases and Electronic Health Records Experience with configuration, repair and upgrading of laptops, desktops, tablets, cell phones Self-motivated, detail-oriented, and organized Effectively works within a defined workflow for all service requests Ability to work independently and efficiently to meet deadlines Effective written and oral communication skills Qualifications: Minimum high school diploma or equivalent is required. Experience: 2+ years of experience in IT support, particularly in a healthcare or behavioral healthcare setting. 3+ years' clinical experience with working knowledge of computer operating systems & computer software may be considered. Certifications: M365 Endpoint Administrator, CompTIA A+, Network+, or Certified Healthcare Technology Specialist (CHTS) are a plus. A valid driver's license, reliable means of transportation, and proof of current automobile insurance are required. Heritage offers the following benefits with this position: Generous vacation, sick and personal leave WELLNESS days - 26 days per year (every other Friday off paid) Paid holidays - 9 Health Club/Fitness Reimbursement Employee Assistance Program Continuing education opportunities Tuition assistance program Agency provided life insurance and short-term disability policies Retirement plans (401k and Roth) Optional insurance benefits, including health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. (The health insurance benefit includes substantial agency contribution towards the cost.) We are a National Health Service Corp site which gives staff access to the National Health Service Corp federal student loan forgiveness program (LCPC, LCSW, MD, APN, RN, CADC, LSW, and LPC individuals). For more information, visit ************* Salary Range: $45,000 - $75,000 per year ($21.64 to $36.00 per hour), dependent on education and experience

Veterinary Administration In 2024 Forbes ranked the University of Illinois Urbana-Champaign as #13 among all US public colleges, on the basis of return on investment, student success, student debt, and alumni leadership and influence. Only one other campus featuring a veterinary college ranked above U. of I. Job Summary Responsible for analyzing, deploying and maintaining production level applications for the Veterinary Teaching Hospital (VTH) within the College of Veterinary Medicine. Focus on the health information, inventory and purchasing, and onboarding systems used at the College of Veterinary Medicine. Emphasis will be placed on analyzing, improving and configuring application-level parameters to most efficiently match operational procedures. End user support and training is integral to the position. Work closely with the HIS, accounting, medical records teams, clinical services within the Teaching Hospital, as well as the college IT team, and AITS. Duties & Responsibilities * SANDI Patient Electronic Medical Record System and Inventory Management System (IMS) End User Support- 40% * Analyze, troubleshoot, and resolve end user problems and devise solutions. * Analyze, investigate, document and report errors back to application development team. * Database administration including user setup, taxonomy, pricing and lab test setup. * Test application patches and new features, * Use TDX ticket system to document technical issues and resolutions. * Use Github to document technical issues escalated to application development for resolution. * Prepare documentation and provide training for end users. * Support production critical activities during non-business hours as needed. This may require evening or weekend hours, depending on business cycles of the teaching hospital. * SANDI and IMS Administration - 35% * Work with and support VTH Pharmacy, Storeroom and Accounting purchasing agents responsible for the procurement of VTH clinical tangible goods. * Collaborate with and serve as backup for the hospital charge auditor ensuring system pricing audits and compliance are completed and SANDI is appropriately updated. * Other duties related specifically to the VTH Health Information Systems and supported Services. * General Technical Support - 25% * Maintain Canvas training modules use for all VTH onboarding. * Maintain security access in all hospital applications, including but not limited to, SANDI, IMS and Canvas. * Responsible for the systematic setup and VTH application access for new, promoted or transitioning personnel within the hospital. * Coordinate security access and training for DVM and affiliate year students, clinicians including interns and residents, veterinary assistants and technicians, and volunteers. * Other Duties as assigned. Minimum Qualifications 1. High school diploma or equivalent. 2. Any one or any combination totaling two (2) years (24 months) from the following categories: A. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Bachelor's Degree (120 semester hours) equals three (3) years (36 months) B. Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. Preferred Qualifications Prior experience working with Health Information Systems (HIS) or supporting a Health Information System (HIS) desired. Knowledge, Skills and Abilities * High level analytical ability. * Attention to detail * Ability to work with clients from varied administrative, academic, cultural and linguistic backgrounds utilizing clear, concise written and oral communications. * Ability to provide quick, alternate solutions. Professional and courteous demeanor to achieve optimal level of customer service. * Ability to respond quickly to requests throughout the teaching hospital. * Demonstrated proficiency in learning new software systems. * Strong computer skills, including familiarity with Windows and Excel. * A strong interest in continuous learning and the ability to grow professionally, displaying self-directed characteristics and personal initiative. * Knowledge of medical terminology or biological science. Appointment Information This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible. The budgeted salary range for the position is $58,000 to $63,000. Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints. Sponsorship for work authorization is not available for this position. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on April 2, 2025 . Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ******************. For questions regarding the application process, please contact ************. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1030028 Job Category: Technical Apply at: *************************

Extra Help Accounting Support Job no: 519060 Work type: On Campus Title: Extra Help Accounting Support Division Name: Finance and Planning Department: Comptroller's Office General accounting support for the Comptroller's Office. Duties may include, but are not limited to, processing financial transactions, reviewing vouchers/purchase orders, and travel reimbursements, and reconciling accounts. Salary Rate / Pay Rate $16.50 - $18.25/hour Required Qualifications At least two (2) years of work experience performing basic accounting duties which included at least six (6) months customer service work experience. Work Hours May only work up to 28 hours per week. Hours will be determined upon hire, but will be within Monday - Friday; 8:00 a.m. - 4:30 p.m. Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Remain at a workstation for extended periods. Proposed Starting Date July/August 2024 Required Applicant Documents Resume Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Optional Applicant Documents Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants **This position does not qualify for student employment. Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University's supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/11/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office. TEST Current Opportunities Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office.

Note: This is an onsite role in Champaign, Illinois. The IT Specialist works within the global IT Team to provide first line service and support across endpoints, applications, and systems supporting plant operations; they also participate in a variety of cross-functional team projects. They're responsible for the ongoing ‘care and feeding' of the AFSI global network and associated services including switches, firewalls, wireless services and network security. Candidates with experience in manufacturing environments are strongly preferred. Salary Information: Minimum Hiring Rate: $72,000/year Maximum Hiring Rate: $80,000/year Monthly Bonus opportunities up to 9% of base monthly pay Benefits: All full-time positions are eligible for health, dental, vision insurance, tuition reimbursement, and 401k match up to 5%. Please go to this link for more information on our benefits: ******************************** Essential Duties and Responsibilities: 1. Provide end user computer, application, and network support, escalating advanced issues to senior IT staff and/or to vendors as appropriate. 2. Maintain overall ownership of the global network infrastructure, ensuring consistency in design, security, redundancy and high levels of uptime. 3. Assist in the user lifecycle management process, creating and managing employee logins and associated access to systems. 4. Assist in endpoint lifecycle management from procurement through deployment, management, and disposal. 5. Participate in Change Management, Incident Management and Disaster Recovery activities as required. 6. Help define and meet SLA requirements for support issues. 7. Continually look to improve and refine the network services provided globally. 8. Maintain a knowledgebase of emerging technologies and their applicability to AFSI. 9. Contribute technical skills, industry experience and best practices to the rest of the team, helping to drive impactful change. 10. Work independently when necessary and exercise reasonable judgment, while providing clear documentation of activities and accomplishments. 11. Coordinate with AFSI Europe staff to organize and collaborate on assigned projects. 12. Other duties as assigned. Key attributes of someone in this role, include but are not limited to the following: 1. Excellent customer service skills with a strong focus on meeting customer needs. 2. Exceptional time management and multitasking skills. 3. Strong analytical and problem-solving abilities. 4. Easily adaptable to changes in processes, procedures, and priorities. 5. Collaborative, team-oriented with strong organizational and documentation skills. 6. Accessible by phone and email on a reasonable, as-needed basis outside of set work hours to support critical business and plant needs, in the US and EU locations. 7. Able to work in a safe manner, following all safety policies and procedures while keeping in mind other people's safety as well. 8. Report any accidents and potentially unsafe conditions or unsafe acts immediately to the appropriate supervisor. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Qualifications/Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Bachelor's Degree (B.S) or equivalent in Information Technology, or related field; 3-4 years of progressive IT experience in similar support roles. Experience working in multi-country/international technology deployments preferred. • Experience managing all facets of a corporate network including edge switching, VLANs, routing protocols, wireless APs, firewalls, internet connectivity and service redundancy/failover. • Strong network support and troubleshooting skills, including IP services, ethernet/fiber, wireless, VPN & Firewalls and IP telephony. • Strong MS Office and general application troubleshooting and support skills. • Experience in Microsoft Cloud technologies including Entra, Office 365 and Intune. • Proven ability to logically work through issues and to quickly learn new skills and technologies. • Capable of understanding and applying industry best practices. • Preference will be given to candidates with experience supporting ERP solutions such as JD Edwards E1 or SAP Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Other Skills and Abilities: • Able to handle multiple assignments at once and communicate effectively within all levels of the organization. • Highly motivated with a strong initiative and desire to continue learning new skills. • Strong interpersonal, written, and verbal skills. • Ability to understand the "big picture" and interrelationships of various divisions, systems, and activities. • Can acquire and maintain the requisite travel authorizations to visit the Czech Republic. Similar Occupations / Job Titles: • IT Support Analyst • Desktop Support Analyst Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Advanced Filtration Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Alabama A&M University seeks a highly motivated, creative, dynamic, and collaborative individual to fill the position of Systems and Security Administrator reporting directly to the Chief Information Security Officer. This position is responsible for the installation, configuration, maintenance, and security of all IT systems and networks within an organization. This role involves monitoring and managing both hardware and software systems to ensure maximum uptime, optimal performance, and protection from internal and external security threats. The administrator also designs, implements, and enforces security protocols and policies to safeguard sensitive information and ensure compliance with industry regulations.Duties and Responsibilities: * Defines and updates security groups and security classes. * Creates user accounts and assign users to groups in Banner and associated systems. * Tests security group membership. * Analyzes and audits security policies and procedures. * Ensures delivery of high-quality service to end-users. Troubleshoots bugs to identify and fix root causes. * Performs a periodical review of the security log table for security breaches. * Configure and manage firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and other security tools to safeguard the network. * Assist with endpoint device security (laptops, desktops, mobile devices) are protected with antivirus, endpoint detection and response (EDR) software, and encryption. * Regularly monitor network traffic, logs, and system activity for unusual behavior or signs of security breaches. * Manage access of sign-on (SSO), and other access control mechanisms to ensure only authorized users access sensitive data. * Perform routine vulnerability assessments and patch management to address security weaknesses across systems and applications. * Develop and implement incident response plans for managing security breaches or cyberattacks, including root cause analysis and remediation. * Ensure compliance with industry regulations (e.g., GDPR, HIPAA, PCI-DSS, CMMC) by maintaining secure configurations and performing regular audits. * Provide regular reports on system performance, security status, and incidents to management. * Assist with IT policy review and development. * Proficient in operating systems (Linux, Windows Server, mac OS, FreeBSD, Debian). * Strong knowledge of networking protocols (TCP/IP, DNS, HTTP/S, DHCP, etc.). * Familiarity with security tools such as firewalls, antivirus software, IDS/IPS, SIEM systems. * Scripting skills in PowerShell, Bash, or Python for automation * Typically, full-time, but may require weekends, after-hours work during emergencies, system upgrades, or maintenance windows. * Other duties assigned. Minimum Qualifications: * Bachelor's Degree in Computer Science, equivalent work experience or IT related field and or equivalent work experience or related certificates. * 3-5 years of experience in system administration and IT security. * Experience with both on-premises and cloud-based infrastructure (e.g., AWS, Azure). Preferred Certifications: * CompTIA Security+ (or similar security certification). * Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH) is a plus. * Microsoft Certified: Windows Server or similar systems certifications. * Cisco Certified Network Associate (CCNA) or other networking certifications are desirable. Knowledge, Skills, and Abilities: * Ability to work under pressure on multiple projects with minimal supervision and within multiple time constraints. * Strong interpersonal and communication skill, both oral and written; proven experience in conflict resolution and collaborative problem solving. * Ability to work in a fast-paced environment with multiple competing priorities. * Ability to establish and maintain collaborative and harmonious working relationships with a variety of students, faculty, staff, and stakeholders. * Commitment to a working environment that values a diverse academic experience, inclusive of students, faculty, and staff of various cultural, socioeconomic, and educational backgrounds. * Ability to work with, articulate the needs and possess strong interpersonal skills to build exceptional rapport with university stakeholders including unit staff, subject matter experts, technical staff, administrators, faculty and students.

Extra Help Culinary/Food Service Support - Multiple Positions Job no: 519099 Work type: On Campus Title: Extra Help Culinary/Food Service Support - Multiple Positions Division Name: Student Affairs Department: Event Management, Dining and Hospitality Job Summary The Department of Event Management, Dining, and Hospitality is one of 13 departments within the Division of Student Affairs. It provides the campus community and guests with high-quality, efficient, and innovative event services and dining options in a variety of settings dedicated to accentuating and enhancing the campus experience in a diverse community. These extra help positions include: kitchen laborers, cooks, and cook assistants. This position is an integral part of our dining operations staff. Led by experienced culinary professionals, we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes. These positions play an integral role by utilizing the individuals' food service talents to provide sanitation, baking and/or culinary support. Additional Information Whether it's to find a place to study, gather with friends, enjoy a bite to eat, or plan a large event, the Department of Event Management, Dining, and Hospitality takes great pride in providing welcoming and inclusive spaces, high-quality food services, and experienced and professional staff who care about making every experience individualized and extraordinary. It is our philosophy to recruit, inspire, and retain talented team members and promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community. Salary Rate / Pay Rate $14.86 - $17.96/hour Required Qualifications 1. High School diploma or equivalency 2. Previous food service experience preferred, but not required. 3. Ability to follow oral and written instructions and work independently 4. Good communication skills 5. Good customer service skills 6. Ability to work in a team environment 7. Food Service Sanitation Certificate is beneficial but not required. Work Hours Shift and days off will vary, up to 28 hours per week Functional Expectations Must be able to complete the following with or without a reasonable accommodation: This position requires standing, walking, use of fingers and hands, reaching, lifting, kneeling, stooping, crouching, talking, hearing, speaking, and seeing. Ability to stand for an extended period of time without a significant rest period. The employee must frequently lift up to 25 pounds and occasionally up to 50 lbs. Proposed Starting Date August 2024 Optional Applicant Documents Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University's supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment. For full consideration, the application and all supplemental information must be submitted on-line. Please complete the entire employment application including the education and work history background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Please be complete in the duties and responsibilities section for each position listed. Advantages While Employed at Illinois State: Competitive edge for future ISU employment Diverse campus community population/workforce Strong customer service focus **STUDENTS of Illinois State University: Please attach your online application materials to any open student employment postings you are interested in. Contact Information for Applicants Breanna Crippen Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/18/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Extra Help Culinary/Food Service Support - Multiple Positions Opened07/18/2024 Closes DepartmentEvent Management, Dining and Hospitality Led by experienced culinary professionals, we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes. These positions play an integral role by utilizing the individuals' food service talents to provide sanitation, baking and/or culinary support. TEST Current Opportunities Extra Help Culinary/Food Service Support - Multiple Positions Opened07/18/2024 Closes DepartmentEvent Management, Dining and Hospitality Led by experienced culinary professionals, we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes. These positions play an integral role by utilizing the individuals' food service talents to provide sanitation, baking and/or culinary support.