Information Technology Professional Jobs in Decatur, IL

Description & Requirements Maximus is seeking a passionate and proactive Human Resources Manager to join our team. In this role, you will serve as a Human Resources Business Partner to program management, providing comprehensive HR support and guidance. Key responsibilities include enhancing employee relations, managing HR processes, performance and talent management, conducting data-driven analysis, facilitating change management initiatives, and ensuring compliance with regulatory requirements. The ideal candidate will demonstrate strong leadership skills, a commitment to continuous improvement, and a focus on fostering a positive work culture. **This position is remote-eligible and would require working from a home office. Candidates may be located anywhere within the United States but must work East Coast business core hours.** Essential Duties and Responsibilities: - Conduct organizational analysis and contribute to human resources and talent management objectives. - Collaborate with human resources team on business initiatives and objectives. - Manage implementation and administration of human resources processes including recruitment selection, onboarding, orientation, performance management, employee relations, individual and leadership development, reward, recognition, compensation and benefits, health and safety, diversity, retention, succession planning, and regulatory compliance. - Conduct investigations into employee complaints or concerns. - Develop, update, and communicate HR policies and procedures. - Ensure compliance with local, state, and federal employment laws. - Stay informed about changes in HR regulations and adjust policies accordingly. - Lead positive employee relations interactions and employee engagement activities. - Establish and measure human resources metrics. - Devise and implement retention strategy while partnering with leaders in regard to career path opportunities. - Drive regulatory compliance. Job-Specific Essential Duties and Responsibilities: - Comprehensive HR Management: Responsible for overseeing all aspects of HR program support, including onboarding/offboarding, performance management, talent management, employee relations, compensation, benefits and MALT leave support, diversity initiatives, trending analysis, engagement strategies, Workday support, and regulatory compliance. Also, collaborate with the HR Director on special projects and corporate HR initiatives. - Data-driven Insights: Conduct trending analysis for programs to identify patterns and make data-driven recommendations. - Employee Relations Enhancement: Foster positive work relationships and enhance morale by providing proactive guidance and support to both employees and management, resulting in increased productivity and high engagement. - Strategic Partnering: Collaborate with program management to integrate HR initiatives seamlessly into the organizational strategy and serve as a trusted advisor to the business. - Change Management: Partner with the HR Director to implement change management strategies and learning and development initiatives, aligning HR practices with business goals and objectives. - Program Support and Coaching: Provide guidance and coaching to managers, recommending interventions to uphold organizational values and effectively achieve operational objectives. - Conflict Resolution and Compliance: Manage employee relations issues, including progressive discipline, and ensure adherence to regulatory requirements such as USDOL, EEO, and AAP, minimizing legal risks and maintaining a compliant work environment. - HR Team SOP Enhancement: Provide review and enhancements to team HR SOPs. - Professional Development: Continually enhance individual competencies and subject matter expertise through ongoing professional development activities, staying abreast of industry best practices and emerging trends. Minimum Requirements - Bachelor's degree in related field required. - 5-7 years related professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Job-Specific Minimum Requirements: Experience: - Experience working in Government Contracting, Technology, and Professional Services sectors, with a commitment to maintaining confidentiality and professionalism in all interactions. - Minimum of 5 years of progressive experience in human resources, demonstrating a comprehensive understanding of HR principles and practices. Experience in supporting client support roles. - At least 3 years of managerial experience in HR-related areas, showcasing leadership and team management capabilities (Preferred) - Proven capacity to manage and prioritize deliverables and program support with meticulous attention to detail, while flexibly adapting to evolving priorities. - Track record of actively engaging in both day-to-day program support and strategic initiatives, exhibiting forward-thinking as a strategic business partner. - Ability to effectively collaborate and build strong partnerships across all organizational levels, fostering a culture of trust and collaboration. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

Your Role: Field Application Scientist This posting is for a field based technical sales specialist position within the Research market segment. This role acts as a strategic partner and conduit between marketing and Research sales, liaising between the two organizations and related stakeholders. You will also work in partnership with Commercial Marketing in liaison role to product marketing. Preferred location is IL or MI near a major airport. Provide technical selling support to the Research Sales team for the innovative life science workflows including Gene Editing, Advanced Cell Culture and Live Cell Analysis through activities such as account-specific scientific seminars, in-field training and customer collaborations. Liaise with the sales team to develop a territory plan to identify, nurture and close high value opportunities to achieve/exceed sales targets. Build scientific credibility with customers, the Commercial organization and marketing. Rapidly acquire technical knowledge of MilliporeSigma innovations and position them into workflows and technical selling. In collaboration with Product/Commercial Marketing and R&D, develop relevant new content and supporting material for seminars. Influence the product positioning strategy by enhancing information available to Product Marketing, the Research Commercial organization, Commercial Marketing and other stakeholders related to customer feedback, competitive intelligence, market trends, effectiveness of market positioning and tactics in the field. Actively participate in the new product development process by validating market/customer requirements through providing voice of customer. Engage and leverage key opinion leaders and networks and pursue/manage customer collaborations. Provide North American input to global annual marketing plans for the RTS portfolio. Work in partnership with Commercial Marketing to develop and launch sales campaigns/tools to the field. Actively incorporate lead generation activities for Research markets providing a stream of qualified leads. Support relevant conferences and tradeshows through attendance, customer interaction and speaking engagements. Translate local competitive situations into a plan of action. Who You Are: Bachelor's Degree with 8+ years' experience, Master's degree with 3+ years' experience, or PhD Degree in Biology Science with laboratory experience is strongly preferred. Advanced degree is preferred. Prior experience as an Application Scientist, Technical Support or Technical Sales Specialist is preferred. Demonstrates ability to present technical, customer-facing seminars on scientific research topics and products. Ability to troubleshoot and optimize protocols. Ability to develop solutions to complex problems which require the regular use of innovation and collaboration. Demonstrates ability to implement and execute successful plans of action that balance activities with customer needs, sales needs and divisional needs. Approximately 30-40% overnight travel. Must live within the territory.

Employment Type: Full-Time, Mid Entry Level Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Assist users with various IT-related troubles * Install and maintain USAO hardware and software * Physically move IT equipment * Administer user accounts * Monitor and diagnose IT systems * Actively use trouble tickets to follow issues * Training district users * Tracking IT equipment Qualifications: * Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. * Certain applications may require certification by the software provider. * Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. * Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: * Prior experience in automated litigation support preferred. * Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. * Excellent oral and written communication skills required. * Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $59,084.48 - $75,965.76 a year

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Provides quantitative, research, administration or system support to the life/health/annuity actuarial division. Areas of support include actuarial administration, product development, valuation/financial reporting. Individuals will be adept in one or more of the following areas: product forms and contracts, business process analysis, and basic data extraction/manipulation/analysis. This position focuses on Forms and Filing for Life, Annuity and Health insurance. There is also exposure to reinsurance, illustrations and administration of our products.How does this role make an impact? Applies knowledge of life/health/annuity products and processes to support actuarial functions of the life insurance companies. Provides for, creates, and maintains information for pricing, administration, financial reporting, regulatory forms/filings. Typically includes researching/ developing/maintaining actuarial or business processes, and creating business requirements. Communicates results to direct management, verbally or in writing. Do you have what we're looking for? Strong Life, Health, and/or Annuity product background. Familiar with state and industry regulations. Superior, professional communication skills as a company representative working with state departments of insurance. Typically requires 4+ years of relevant experience or a combination of related experience, education and training. Base Pay Range: $62,000-$85,250 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today!

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Role: Test Infrastructure Support Analyst Onsite required: Bloomington, IL No Relocation Provided Must Haves: 7 years of related experience including supporting a test infrastructure environment. Looking for a test infrastructure support analyst. Person will be responsible for Cabling of Servers, Loading workstations/problem resolution / Troubleshooting /assisting business partners, Workstation Setups / Teardowns, Receiving and Return to stock of equipment. Some physical requirements such as removing cables / lifting and carrying 50 lbs or more (load carts), ability to climb ladders and lift floor tiles. Additional Information MANDATORY DETAILS Full Name : Contact info : Current location : Work authorization : Availability : Skype : Expected rate : Professional References 2:

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Provides quantitative, research, administration or system support to the life/health/annuity actuarial division. Areas of support include actuarial administration, product development, valuation/financial reporting. Individuals will be adept in one or more of the following areas: product forms and contracts, business process analysis, and basic data extraction/manipulation/analysis. This position focuses on Forms and Filing for Life, Annuity and Health insurance. There is also exposure to reinsurance, illustrations and administration of our products. How does this role make an impact? * Applies knowledge of life/health/annuity products and processes to support actuarial functions of the life insurance companies. * Provides for, creates, and maintains information for pricing, administration, financial reporting, regulatory forms/filings. Typically includes researching/ developing/maintaining actuarial or business processes, and creating business requirements. * Communicates results to direct management, verbally or in writing. Do you have what we're looking for? * Strong Life, Health, and/or Annuity product background. * Familiar with state and industry regulations. * Superior, professional communication skills as a company representative working with state departments of insurance. * Typically requires 4+ years of relevant experience or a combination of related experience, education and training. Base Pay Range: $62,000-$85,250 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today!

WHAT YOU'LL DO The Wealth Management Advisory Support Associate will enhance the client experience by servicing clients and providing operational and administrative support to the Wealth Management Team. The Wealth Advisory Support Manager may determine a need for a Team Lead designation; this role reports to either a Team Lead or the Wealth Advisory Support Manager. The Wealth Management Advisory Support Associate will work closely with an Advisor in a team based atmosphere to develop relationships with existing clients and provide service to the needs of a designated book of clients. WHAT YOU'LL BRING Knowledge of: Strong oral and written communication skills with moderate to high level of customer contact via client meetings, phone, and correspondence Strong organizational skills Ability to: Multi-task and work independently Perform duties under frequent time pressures Additional Duties: Formulate the appropriate actions necessary to help client and enhance their relationship with Busey. Assist advisor with the development of new sales opportunities. This role interacts with clients by fielding phone calls and electronic communications from clients. Arrange client meetings, compile and complete presentations, annual client reviews, and compliance standards. Establish recurring receipts and distributions, ensuring items are in line with account agreement and documentation. WHY IT MATTERS The Wealth Management team exhibits a foundation of knowledge and resources to serve the unique financial needs of our customers, whatever they might be. With Service Excellence at the heart of everything they do, the members of this team are critical thinkers that value the relationship Busey holds with both our clients and investors - providing them with trusted advice and tailored solutions. This role is the first step in the path to becoming a Private Wealth or Fiduciary Advisor. EDUCATION AND TRAINING Bachelor's degree in Business or Finance, or two or more years related experience in the financial services industry with high net-worth clients preferred. Requires successful completion of one of the following designations (Wealth Management Specialist or Certified Wealth Strategist) within 1 year of hire, if not already studying for CFP, CFA, CTFA, or CPA. Minimum of 6 hours of annual continuing education in courses related to the position's responsibilities. (Approved webinars, seminars, and courses will be credited at the CE amount stated.) Requires knowledge of standard business systems, including but not limited to Trust Accounting systems, Microsoft Office and Outlook. Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

**Where you'll work:** US (remote) **Sales at GoTo** When you join our sales team, you're joining the new world. You're enlightening people from the C-Suite down and showing them the key to technologies that will free them up, not weigh them down. We're continuously working to improve sales and marketing savvy and provide ongoing professional development, at all levels. This is what drives a successful culture. This is what empowers our teams to have successful conversations. Ready to shift mindsets? **Your Day to Day** **As a Strategic Partner Manager, you would be working on:** + Continuing to build relationships and lead the interface between GoTo and IT VAR partners + Meeting and exceed bookings quotas with IT VAR partners + Negotiating contracts and growth plans with IT VAR partners + Creatively building programs and incentives to build pipeline and upsell/cross-sell additional products + Effectively present GoTo's value proposition (corporate, positioning, products, technologies, capabilities) + Providing partner training and enablement + Interacting with GoTo partner organization and direct sales, build field teaming partnerships + Building and running demand generation and marketing efforts with resell partner + Driving partner marketing activities + Monitoring partner sales and results based on pipeline build, bookings and KPIs + Using analytical skills to analyze Key Performance Indicators to determine the health of a partner relationship + Analyzing and adjusting sales activities and product mix as needed, based on sales + Participating in trade shows and make presentations, as required + Traveling to industry events and partner locations and events for enablement and training **What We're Looking For** **As a Strategic Partner Manager, your background will look like:** + 10+ years of partner experience working for an IT VAR or a IT solutions SaaS technology company + Partner management experience with or working for CDW and/or SoftwareONE is a must + Executive relationships at CDW and/or SoftwareONE + Experience in IT solutions (IT remote support, RMM, MDM, ITSM, ITAM) is preferred. + If having a background working for a SaaS vendor, experience working for the vendors such as Teamviewer, Beyond Trust, Kaseya, and Connectwise is preferred. + Location based in Midwest US is preferred (Illinois, Wisconsin) + Proven success with building pipeline and exceeding sales goals You'll be working towards a shared goal with an open-minded and cohesive team that is very much the sum of its parts. At GoTo, we're passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We're committed to creating an inclusive space for everyone, no matter what. That's how we'll **Be Real** , **Think Big** , **Move Fast** , and **Keep Growing** along the way Annual OTE [Base + Commissions Target] Range: $174,250.00 - $235,750.00 _The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits._ GoTo's flexible-work software - including GoTo Connect, GoTo Resolve, Rescue, Central, and more - is built for small and medium-sized business IT departments, but powerful enough for the enterprise. By building its secure, easy-to-use software, GoTo is committed to ensuring the time at work is well-spent so that time outside of work is better spent. With over 3,000 global employees and over $1 billion in annual revenue, the remote-centric company's physical headquarters is in Boston, Massachusetts, with additional offices and thousands of home offices in North America, South America, Europe, Asia, Australia, and beyond. GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.

Reporting to the Director of Residential Life and Housing, The Room Assignment & Technology Coordinator is responsible for the coordination of room assignments and technology for new and returning students throughout the year, including summer. This position works closely with many University offices including Admissions, Financial Aid, Disability Services, Student Accounts, and various Academic Units. Essential Duties and Responsibilities: * Coordinate the master calendar for Residential Life & Housing's registration process, to include summer housing. * Coordinate the ongoing housing application process and annual housing renewal process. * Coordinate the early arrival/late departure process for students needing to move in early and/or move out late. * Oversee the meal plan loading/removing process, and general meal plan tracking and/or updates. * Coordinate the mechanics of assignments including special interest living communities and living learning communities that are placed within the residence halls. * Work with Athletics to gather break housing needs, and coordinate the placement/reassignment of athletes when the residence halls are closed during the academic year. * Ensure accuracy of data by running daily reports and working with the staff to verify the accuracy of data. * Plan and coordinate the logistical aspects of summer housing programs that are sponsored by Alabama A&M University. * Provide day-today response to room changes, vacancies and reassignment of rooms. * Provide professional, customer service oriented response to students, parents, and guardians as limited by federal and state laws. * Work with Hall Directors and Property Manager to implement technology in the housing application process. * Manage the housing assignment process, including cancellations and no-shows. * Maintain a working knowledge of software associated with room assignments. * Maintain and processes all wait list applications in order to fill current and future vacancies. * Responsible for ensuring maximum occupancy by running and reviewing daily reports and completing appropriate follow through with staff members. * Organize the mechanics for all new student placements. * Participate in the yearly review of the housing handbook and formulates rules and procedures as appropriate for operation. * Participate in weekly staff meetings and disseminate information as appropriate. * Responsible for updating, creating and dissemination of electronic messaging in the form of posters, flyers, and on-line website marketing materials related to the housing calendar information and the registration process. * Perform other duties as assigned. Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree (Bachelor's degree in relevant field is a plus) * 2-5 years of experience in database computer technologies or a relevant field. * Minimum two (2) years of professional residence life experience. * Experience with database computer technologies, e.g., Adirondack Solutions, CBORD, and Banner, Simplicity-Residence, or similar programs. * Experience in social media, Twitter, Instagram etc. * Must have strong project management, time management, and organizational skills. * Must have knowledge of Microsoft Office to include, Word, Outlook, Excel and PowerPoint. * Must have the ability to lift a minimum of twenty (20) pounds. * Ability to walk buildings and up and down stairs. Knowledge, Skills, and Abilities: * Excellent written and oral communication skills * Excellent networking skills * Must be willing to learn and work with new and existing technology * Ability to travel to professional conferences

**Department:** Customer Experience The success of our team members is no less paramount. We-re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker? Wilson Language training is growing and is looking to hire a Technical Onboarding Specialist. The Technical Onboarding Specialist is responsible for successfully orienting customers to Wilson products, providing an efficient and engaging onboarding experience to enable deep engagement and drive successful outcomes. The ideal candidate will be a self-starter and have a positive, customer-centric attitude with a high EQ and passion for problem-solving. **Essential Job Functions:** + Walk schools and districts through the onboarding process and ensure that teachers are able to realize the value of our products quickly + Educate new customers on how to access and use resources + Optimize user adoption to drive renewals and expansion + Work with other internal teams to ensure seamless transitions throughout the customer journey + Collect customer feedback and communicate to appropriate internal stakeholders as part of ongoing improvement cycle + Continually surprise and delight customers with a proactive, customer-centric attitude + Ensure high customer engagement and satisfaction as measured by Onboarding NPS, CES, and CSAT ratings + Contribute to other onboarding and customer success projects as needed + Other duties as assigned + Understand and display WLT-s values **Skills & Experience:** + Salesforce experience preferred + At least 1 year of customer facing technical onboarding experience required + Some experience in onboarding or customer success in a SaaS or edtech environment + Demonstrable experience using common customer success tools, including CRM, webinar/online meeting, and screen recording technologies + Ability to communicate effectively through all channels, chat, phone, email, and video conference + Experience with cloud-based productivity tools and ability to quickly learn and adopt new technologies + Exceptional organizational and project management skills, with the ability to set goals and prioritize many initiatives and opportunities with minimal guidance + Self-awareness, strong judgment, clarity, attention to detail, organization, ability to handle ambiguity, and goal-orientation Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including: + Medical, dental, vision, and Life & Disability Insurance + 401k plan with partial employer match + Paid Time Off + Paid holidays + Tuition reimbursement + -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks. Anticipated Salary Range: $51,900 - $64,500. Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Title: TECHNICAL SUPPORT III Duration: 6 Months Location: Clinton, IL Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ___________________________________________________________________________ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W: ************ All your information will be kept confidential according to EEO guidelines.

GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA Bluestone program. **Responsibilities** + Will serve as an escalation point for the field service customer support professionals that are onsite supporting over 300 customer sites with approximately 18,000 users worldwide + Ideal candidate would have over five years of Windows system administration experience and be comfortable working in a team environment + Looking for a self-starter who is willing to ensure top level customer support is provided to users as well as field service personnel **Qualifications** + Bachelor's with 5 - 8 years of IT administration support experience (or commensurate experience) + Clearance Required: Active Secret clearance + Working directly with Customers to resolve problems such as: + Network access, remote and local + File access/restore + iPhone setup + O365/M365 Email access + Microsoft Office Applications + Windows Server maintenance, troubleshooting + Active Directory, Group Policy, DHCP, DNS + Printer/Plotter Setup + iDRAC (local and remote server management) + Backup systems + Cohesity + Commvault + VPN Technologies + Zscaler + Cisco AnyConnect + Citrix VDI + VMware + ESXi + vCenter Server **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $71,150.00 - USD $98,427.00 /Yr. Submit a referral to this job (******************************************************************************************************************************************* **Location** _US-Remote_ **ID** _2024-4594_ **Category** _Information Technology_ **Position Type** _Full-Time_

Join Us as a Community Recovery Systems Specialist! Are you passionate about supporting recovery initiatives and reducing stigma in your community? We're looking for a dedicated Community Recovery Systems Specialist to lead and support Recovery Oriented Systems of Care (ROSC) Councils, fostering a recovery-focused environment. Why You'll Love This Role: * Impactful Work: Guide ROSC Councils in adopting best practices and person-first language, making a real difference in community recovery efforts. * Collaboration: Partner with stakeholders, state leadership, and individuals with lived expertise to strengthen recovery pathways. * Professional Growth: Engage in training, advocacy, and leadership opportunities within a supportive agency committed to excellence. Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities * Support and guide ROSC Councils on recovery topics and best practices. * Provide training and support to community groups who are working with individuals with lived expertise. * Collaborate with community stakeholders to address the needs of ROSC Councils. * Lead stigma reduction initiatives and participate in advocacy groups. * Ensure timely and accurate reporting of activities, grants, and contracts. Qualifications * A bachelor's degree with 5+ years of experience OR a master's degree with 2+ years of experience in behavioral health, public health, or education. * Expertise in recovery pathways is essential. * Ability to guide and mentor others in recovery practices and collaborate effectively within the community. * Proficiency in Microsoft Office, virtual communication platforms, and online reporting systems. * A valid driver's license, private insurance, and the ability to travel within the service area. * Home internet connection Be a Catalyst for Change!Apply today and help us promote recovery, reduce stigma, and empower communities through compassionate leadership. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $44,400 - $50,575 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out our benefits here!

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Specialist II - Web Services Division: Systems & Programming Union: IFT Location: 501 S 2 nd St, Springfield, IL - Sangamon County Salary: Starting $6,309 to $11,244 monthly - commensurate with experience Benefits: **************************************************** Overview: Assists to formulate and define system scopes and objectives, performing difficult and specialized professional work, competent to participate in all phases of systems development or maintenance, applications analysis and/or programming activities, performs highly responsible technical work in the analysis and evaluation of operations to determine the needs of internet/intranet systems; analyzes designs, codes and tests complex internet/intranet processes; assists in performing data analysis work for complex internet/intranet projects; has advanced knowledge of browser based internet/intranet technology. May assist in new and existing software product evaluation responsibilities. Duties and Responsibilities: May serve as a primary programmer to writing complex internet/intranet processes in the JAVA programming language and interprets internet/intranet processes to understand logic flow for the purpose of creating technical data processing documentation, requiring attention to information detail; accesses code residing on the development serve in order to interpret, write, modify and document the application. Works under close direction to review and assists in rewrites or development of complex programs; Performs routine activities in a structured environment; Interacts with and may advise users and management in planning, scheduling, and using specialized technical software systems. Prepares, defines, modifies or designs complex data processing system definitions, forms, flowcharts, block diagrams and procedures; develops generalized and detailed systems design; converts symbolic statements of processes to detailed logical work flowcharts for coding; prepares comprehensive systems and programming documentation for complex systems. Develops and applies advanced cross-checks and auditing procedures to assure accuracy and reliable practices in internet/intranet systems operations and to determine and correct deviations from specifications; resolves application intent, output requirements, data acquisition, and the use of internal checks and controls for programming functions. Determines when to seek guidance regarding systems tuning and measurement functions of intermediate to large scope on hardware, systems, and network; May assist in the reviews of new vendor software releases/hardware upgrades. Performs a range of work activities to assist senior staff in the analysis of user hardware, software and communication requirements, selects components for implementation of new services or upgrade of existing services; Assists with the development of plans for hardware and software configurations, network connections, installation schedules and training plans; May assist in the installation of required components; May have some external contact with customers or provide ongoing support to end users. Coordinates major internet/intranet projects including planning, scheduling and coordination of programmers and analysts to develop operational procedures related to implementation. Perform other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to the completion of three years of college, with coursework in the computer science field or 3.5 years of technical systems and/or programming experience as would be gained as an Information Systems Technician or any equivalent combination of education and experience and/or IT project management. Knowledge, Skills and Abilities: Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally, in written or graphic form. Requires the ability to use and understand appropriate methods, tools, applications, and processes. Requires the ability to approach work in a rational and organized manner. Requires the ability to exercise sound judgement in analyzing, appraising, evaluating, and solving problems of a procedural, organizational, administrative, and technical nature. Requires ability to adhere to organizational standards for security, privacy, and ethics. Requires extensive knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer. Requires extensive knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools. Requires extensive knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a form suitable for reading by computer. Requires extensive knowledge of the methods, procedures, and techniques of conducting feasibility studies for converting to computer applications. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Application Process: Please visit: ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

The Urbana Country Club is excited to announce an opportunity for a skilled and dedicated professional to join our team as the Information Technology Manager. We are seeking an individual with a passion for technology and a commitment to excellence to oversee and enhance our IT systems, ensuring seamless operations for our members and staff. Preferred Platform Experience Crescendo Phone System Unifi Network Controller Windows Server (Hyper-V) Apple Business Manager Northstar Club Management Software BlueOS DirectTV Sonos Core Work Activities System Administration: Monitors, acquires, and maintains property-based IT systems, ensuring optimal performance. Manages computer and network operations, including backups, recovery, and hardware/software administration. Oversees email systems, IT inventories, and network infrastructure (e.g., Unifi). User Support & Communication: Provides technical support for internet, hardware, software, and applications. Communicates system updates, tips, and alerts to staff. Maintenance & Troubleshooting: Inspects, maintains, and repairs IT equipment and systems. Analyzes data to identify and resolve issues. Goals & Responsibilities Assesses IT needs, ensuring compliance with standards and budget. Prioritizes and schedules projects, delivering on time and within specifications. Monitors progress and ensures proper asset management. Technical Expertise Stays current on IT trends, applying knowledge to enhance systems. Provides expert support for platforms like Windows Server, Hyper-V, and Crescendo Phone System. Requirements Proficient in managing local area networks (LANs) and Microsoft Windows environments. 2 years of systems experience, or an equivalent combination of education and experience. Working knowledge of local area networks and Microsoft Windows operating systems. Experience working in a Microsoft 365 environment. System-related professional certifications (e.g., CompTIA, Microsoft, Cisco) preferred. Strong problem-solving skills and ability to communicate technical concepts to non-technical staff. Benefits We're excited to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Here's what you can expect as part of our team: Health Coverage: Medical, Dental, and Vision plan options are available Retirement Savings: 401(k) : Plan for your future with our 401(k) program Time Off: Vacation : Generous paid vacation time to recharge and spend time with loved ones Unique Perks: Employee Golf : Enjoy exclusive access to golf privileges Additional Benefits: Employee assistance programs (EAP) for personal and professional support. Opportunities for professional development and career growth. Our benefits package is designed to reward your hard work and help you thrive both on and off the job. We're committed to keeping you healthy, happy, and swinging-on the golf course and beyond!

IT Specialist 🚀 Challenge the Impossible Headquartered in Zurich, Switzerland, Beyond Gravity is not your typical space company. We're a unique blend of agility, speed, and innovation, fusing a start-up mindset with decades of industry expertise and a track record of 100% mission success. Our dynamic team of over 1800 professionals, spread across 14 locations in seven countries, is dedicated to pushing the boundaries of what is technically feasible. We're not just building crucial products for the satellites, launchers and semiconductor industry, we're helping to improve life on earth. The IT Specialist will be part of the US IT Team being responsible to support the business on the daily usage of all the IT services, maintaining a direct relationships across the business and tech enterprise teams, being responsible for the stability of the IT equipment ensuring the service remains stable, performant and operational. The IT Specialist will work in close collaboration within the Beyond Gravity Service Delivery & Support organization and across Tech Infrastructure & Operations functions to limit the operational and revenue impact by reducing the Mean Time to Detect (MTTD), Mean Time To Respond (MTTR) and Mean Time to Root Cause (MTTRC) on IT Incident and Problem tickets. The role holder will be an energetic, structured, and detailed individual who has a strong passion for problem solving driving continual customer focused service improvements, service excellence, business and technology change. Reporting directly to the Manager IT US, this role will be a key part of the Service Delivery Team, ensuring our technology solutions and in life Service & business processes are fully aligned and contribute to the vision and strategic direction of the organization Your Mission • 1st and 2nd level support for Windows-based user applications • Handling incoming support requests from end users (=tickets) • User management - permission management of several systems • Asset management: care of employees regarding their IT workstation equipment (hardware), Mobile Phones and IT Accessories • Support for IT stock - Inventory Management Control. • Control and oversee ordering inventory, storage of inventory, and control the amount of goods • Update the CMBD record file • Support and Maintenance of the network infrastructure • Support of telecommunication systems (MS Teams, legacy telephony) • Support regarding the office relocations (warehouses, new offices - network, switchers, installations) • Collaboration on IT projects throughout the life cycle of IT infrastructure/organizational programs • Reading error codes flashed up on the device • Swapping out hardware • Tracing faults using diagnostic devices and software • Upgrading components materials • Excellent Assisting the support staff of other service-providers • May require some staggered shifts • Will require some travel to sites • Other duties may be assigned Your Story • Completed technical education with a focus on IT or equivalent work experience. • Years of experience: Intermediate, typically 2 to 4 years of applied skills and experience • Work experience in a similar role with a focus on technical support and help desk. • Good knowledge in the areas of network technology (LAN, WAN, Wifi, DNS, DHCP….) and server landscapes, Soft- und Hardware, AD, Client-Infrastructure • Knowledge of Windows operating systems (desktop required, server desirable) and MS Office • Familiarity with iOS, and Android operating systems in order to provide best-effort support to End users using related devices. • Working technical knowledge of Windows operating systems to allow for resolution of issues, or full rebuild of the PC using client specific documentation provided by the client. • Working technical knowledge of Microsoft Office Products, antivirus products, desktop services to allow for resolution of software application issues. • Solution oriented approach and team player • High operational readiness, problem-solving competence, and proactivity • Excellent Native and Good English skills (Conversational local language (English, Swedish, Finish, Hungarian, German). • Nice to have: Completion of required training and certifications or have equivalent work experience at a minimum of 3 years to perform warranty hardware repair of HP and Dell devices including warranty parts ordering, repair/replacement, and defective part return. • Distinctive service and customer orientation • Teamwork, experience in working with remote teams, communication skills with internal and external stakeholders. • Ability to utilize provided knowledge article to resolve issues with specific applications/knowledgebases. • Customer-facing “soft skills” including strong verbal and written communications. • Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT issues. • Exercises independent judgment within defined practices and procedures to determine appropriate action. • Acts as an informed team member providing analysis of information and limited project input. • Evaluates unique circumstances and makes technical and procedural recommendations. • Comptia A+ certification, preferred • ITIL certification, preferred • You are expected to show professionalism, respect, openness and courage • Highly self-motivated and directed, with keen attention to detail • Improvement focus, customer- and solution-oriented, curiosity for new / external ideas • Proven analytical and creative problem-seeking and solving abilities • Ability to act with speed and to take decisions, prioritize and execute tasks in a high-speed environment. • Strong communicator • Demonstrated high integrity, trust and ethics • Genuinely interested in developing people with coaching leadership • Good perseverance and ability to keep structured and prioritize in a complex environment 🌌Are you ready for lift-off? Our core values - Passionate, Together, and Curious - transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. Propel your career to new heights by applying. We‘re actively reviewing candidates and will promptly select the ideal fit for our team. For questions regarding the position, please contact: Chris Moon | **************************** For questions regarding the position or recruitment process, please contact: Michelle Lach | ******************************* Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories. Applications by e-mail cannot be considered. We do not accept dossiers from recruitment agencies for this position.

Note: This is an onsite role in Champaign, Illinois.

PLEASE NOTE: This is a hybrid-eligible role with a commitment of 3 days in the Springfield, IL office per week . We are seeking a highly skilled and motivated IT Network Manager to join our IT team. The ideal candidate will have a solid understanding and hands-on experience in networking, compute, storage, backup, cloud, Windows network infrastructure, and database administration. This role requires a well-rounded individual who can contribute to the design, implementation, and management of complex IT environments. Requirements Key Responsibilities: 1. Networking: Configure, manage, and troubleshoot Cisco IOS Route/Switch, Nexus, and Meraki, including wireless environments. Manage Cisco Firepower Threat Defense and Firewall Management Center. Participate in network architecture and design efforts, ensuring secure and efficient network operations. Manage and optimize WAN environments, leveraging tools like Solarwinds for network performance monitoring. Manage Cisco Umbrella for cloud-delivered security. Administer Cisco Identity Services Engine (ISE) for network access control. Administer and support Microsoft Azure networking Administer internal and external DNS Manage cloud networking Other duties as assigned. Team Management: Support and collaborate with team members to achieve project goals and maintain high-quality standards. Encourage a collaborative and inclusive work environment. Assist in coordinating team efforts and provide guidance on technical challenges. Facilitate communication within the team to share knowledge and best practices. Provide constructive feedback and support professional development opportunities for team members. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. 3-5 years of experience in a similar role, with hands-on experience in the above areas. Relevant certifications such as Cisco CCNA/CCNP, Microsoft Azure, or equivalent are highly desirable. Strong problem-solving skills and the ability to work both independently and as part of a team. Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Experience with hybrid or native cloud environments. Preferred Skills: Familiarity with ITIL practices. Scripting or automation experience (e.g., PowerShell, Python). Experience with generative AI tools such as ChatGPT or Copilot. Work Environment: This role may require occasional after-hours or weekend work to support maintenance activities or critical issues. Opportunity to work in a dynamic, fast-paced environment with cutting-edge technologies. This is a hybrid-eligible role with a commitment of 3 days in the office per week Salary: Anticipated salary is $90,000 to $110,000 depending on experience. Application Instructions: Interested candidates are encouraged to apply with a resume and cover letter detailing their experience and qualifications relevant to this position. Group Insurance Benefits and Plans INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage also is extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered. ************************************************************************************************************** The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here: **************************************************************************************************** Salary Description Anticipated salary is $90,000 to $110,000