IT Systems Administrator and Scrum Master
Information Technology Manager Job 5 miles from Wyoming
At National Heritage Academies (NHA), the Student Information System (SIS) & Application Administrator / Scrum Master is part of a my NHA software team and resides in the Technology Services Department. This position will report to the my NHA Application Manager and will be a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies.
Working within the SAFe Agile process, the SIS & Application Administrator / Scrum Master will build strong collaborative relationships with business partners and system users to provide outstanding support, be a strategic partner, and act as a servant leader and coach for your assigned product team. You will be a key member of the team responsible for understanding business logic and user needs that will help continuously improve our custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. You will act as liaison and point of contact between the product team and other stakeholders, as well as communicate with other management, Scrum Masters, developers, product managers and technical support specialists on product issues or roadblocks.
The selected individual will work out of our Service Center which is in Grand Rapids, Michigan. This person will be solution-focused, quality-driven, and will contribute on a team of talented and dedicated individuals.
COMPANY INFORMATION:
National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.
DUTIES AND RESPONSIBILITIES:
* You will be a key member of an Agile software product team with responsibility for helping all members of the team take collective ownership for the success of software systems by communicating effectively, planning & coordinating work as a team, advocating for customers, and supporting the team to meet delivery goals.
* Partner with a Product Owner in developing strong partnerships with key business and education teams to understand their goals, business requirements, coordinate priorities, and help our partners achieve successful outcomes through a continuous improvement model.
* Serve as a trusted advisor for our business and education partners.
* Be an advocate for our customers' success by collecting regular feedback from users to identify new opportunities, help solve problems, and continuously improve our software tools.
* Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of our customers, to translate requirements and acceptance criteria into user stories and deliverables.
* Partner with Scrum Masters, Product Owners, Quality Assurance Analysts, and Software & Database Engineers to prioritize work and plan iterations that reflect the needs of our customers.
* Build an understanding of customer support trends and issues, and then incorporate this feedback into the work prioritization process to help ensure customer success.
* Assist with the change management process representing your program and applications.
* Provide feedback to the product team to ensure successful system deployments, configurations, and maintenance.
* Work with software vendors and other product team members to upgrade and enhance systems.
* Ensure that system integrations meet functional specifications and technical requirements and provide ongoing monitoring and support.
* Perform daily monitoring and troubleshooting of assigned modules, applications, and systems.
* Provide outstanding second-tier customer service to users who are experiencing issues with my NHA.
* Work to continuously improve how the SIS & Application Administrators process user tickets.
* Organize and facilitate project/feature planning, daily stand-up meetings, reviews, retrospectives, iteration and release planning, demos and other Scrum-related meetings.
* Track and communicate team velocity and iteration/release progress.
* Maintain and educate the product team on team processes and procedures.
* Ensure the product teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
* Monitor team workflow and remove obstacles as needed.
* Help the product teams achieve higher levels of scrum maturity.
* Remove impediments and resolve conflicts and issues that occur outside and within the product team.
* Cultivate and support a culture of learning and teaching.
* Assist with internal and external communication, improving transparency, and radiating information.
QUALIFICATIONS:
* Bachelor's degree in Computer Science or related field or equivalent job experience
* 3+ years of work experience with enterprise applications
* Scrum Master certification or completed training preferred
* 1-3 years of experience working as a Scrum Master or similar position
* Experience with custom-developed software systems and working with application development teams in an Agile environment
* Excellent written and verbal communication skills, as well as being a great listener
* Experience with Microsoft SQL Server and other enterprise applications helpful but not required
* Customer service skills, understanding of and focusing on clients' needs, establishing credibility, and building positive, professional, relationships with partners are required
* Has an understanding of the software development life cycle
* Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally
* Requires strong time management skills, attention to detail, and must be resourceful
* Organized and detail-oriented with analytical, problem-solving, and troubleshooting skills
* Experience providing requirements for custom-developed software and working with application development teams is helpful but not required
* Experience with technology, working with students or teachers using technology, or rolling out new technology to schools is preferred
This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI.
Please click here to learn more about our core values.
National Heritage Academies is an equal opportunity employer.
Director - IT PMO
Information Technology Manager Job 5 miles from Wyoming
Description & Requirements The IT PMO Director is responsible for providing management of the IT PMO processes, people, and technology in support of the business. The IT PMO Director will direct and oversee the design and implementation of PMO solutions. The IT PM will interface with the IT management and other line-of-business stakeholders on a regular basis to maintain good client relations and resolve any communication or delivery issues. The IT PMO Director will have responsibility for driving to client mandated deadlines, motivating team members to complete work efficiently and accurately, and ensuring that all projects are delivered according to PMO policies and procedures.
Per VES contract requirements, staff working on the VES project must be a US Citizen or US Legal Resident (green card holders)
Essential Duties and Responsibilities:
- Review RFP or project request information to determine the scope of the project, and which resource teams will be needed to support the project. LOE estimations will need to be provided to determine budget and scheduling priority of projects.
- Assignment of projects to Project Managers based on skills, capacity and schedule requirements.
- Serve as the central point of contact and primary interface for all project escalations from project managers and business stakeholders.
- Establish client and business relationships and manage expectations of project sponsors.
- Perform all project management functions including work breakdown, scheduling, tracking of against the defined milestones and budget.
- Collaborate with other IT PMs on inter-dependent projects as well as program managers responsible for delivering the overall enterprise strategy to the organization.
- Review trends and identify opportunities for process improvement or cross-training of project managers.
- Ensure the project management process meets MAXIMUS standards and procedures.
- Perform other duties as assigned by leadership .
Review RFP or project request information to determine the scope of the project, and which resource teams will be needed to support the project. LOE estimations will need to be provided to determine budget and scheduling priority of projects.- Assignment of projects to Project Managers based on skills, capacity and schedule requirements.- Serve as the central point of contact and primary interface for all project escalations from project managers and business stakeholders.- Establish client and business relationships and manage expectations of project sponsors.- Perform all project management functions including work breakdown, scheduling, tracking of against the defined milestones and budget.- Collaborate with other IT PMs on inter-dependent projects as well as program managers responsible for delivering the overall enterprise strategy to the organization.- Review trends and identify opportunities for process improvement or cross-training of project managers.- Ensure the project management process meets MAXIMUS standards and procedures.- Perform other duties as assigned by leadership
Minimum Requirements
- Bachelor's degree from an accredited college or university required, or equivalent combination of education and experience.
- Minimum 10 years' experience working as a project manager or program manager.
- Working knowledge of Project Management tools: MS Project, SmartSheet, Jira, Word, Excel, PowerPoint, SharePoint, OneNote.
- Experience delivering complex projects in a medium to large size organization.
- Experience directly managing direct and indirect resources.
- Previous experience in implementing project management processes and standards.
- Must be able to manage many complex tasks simultaneously.
- Excellent attention to detail, good analytical skills, good problem-solving skills, must be self-driven and capable of managing others.
- Excellent oral and written communication and customer service skills working with all levels of the organization.
- Ability to firmly drive the project managers and business stakeholders in the same direction, while working to reduce tensions between the various matrixed resource organizations.
- Ability to work well independently.
- Adaptability, flexibility and ability to deal with constant change.
Bachelor's degree from an accredited college or university required, or equivalent combination of education and experience.- Minimum 10 years' experience working as a project manager or program manager.- Working knowledge of Project Management tools: MS Project, SmartSheet, Jira, Word, Excel, PowerPoint, SharePoint, OneNote.- Experience delivering complex projects in a medium to large size organization.- Experience directly managing direct and indirect resources.- Previous experience in implementing project management processes and standards.- Must be able to manage many complex tasks simultaneously.- Excellent attention to detail, good analytical skills, good problem-solving skills, must be self-driven and capable of managing others.- Excellent oral and written communication and customer service skills working with all levels of the organization.- Ability to firmly drive the project managers and business stakeholders in the same direction, while working to reduce tensions between the various matrixed resource organizations.- Ability to work well independently.- Adaptability, flexibility and ability to deal with constant change.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
124,300.00
Maximum Salary
$
234,960.00
IT Generalist
Information Technology Manager Job 48 miles from Wyoming
Job Title: IT Generalist
Department: Operations
Employment Type: Full-time
Why OuterFactor?
At OuterFactor, we redefine the mobile device accessory industry by delivering rugged, high-quality, and cost-effective solutions designed specifically for the needs of our Enterprise customers. Our commitment to innovation, meticulous design, and enterprise-first solutions sets us apart from overpriced and consumer focused competitors, making us a leader in the market. We offer excellent benefits including:
· Paid Maternity and Paternity Leave
· 401K Match
· 4 Weeks PTO
· Comprehensive Benefits Package
Position Overview:
We are seeking a versatile and proactive IT Generalist to be the sole IT resource for our growing startup. This role will be responsible for managing day-to-day IT operations, supporting various systems, and leading critical projects, with a particular emphasis on integrating and optimizing our CRM and ERP systems. Experience with NetSuite, Zoho, or Salesforce is highly preferred, though not required. The IT Generalist will report to the Director of Operations.
Key Responsibilities:
Systems Management and Integration:
· Technical implementation of ERP (NetSuite) projects, including KPI tracking, custom transaction creation (e.g., SKU transfers), dashboard creation, etc.
· Technical implementation of CRM integration projects, ensuring seamless connectivity between NetSuite, Zoho, and other sales/marketing tools.
· Develop and maintain custom APIs to support sales and marketing workflows, enhancing system interoperability.
IT Operations and Support:
· Serve as the primary point of contact for IT support, managing ticketing and resolving technical issues promptly.
· Oversee and maintain various systems (e.g., WorldShip, UV LED print machine workstation, etc.).
· Conduct quality control and assurance across all deployed systems.
Project Management:
· Collaborate with cross-functional teams to identify business needs and translate them into functional IT solutions.
· Research and recommend new technologies that align with business goals.
· Manage IT projects from inception to completion, ensuring timely delivery and effective implementation.
General IT Responsibilities:
· Maintain IT infrastructure, ensuring optimal performance and security.
· Conduct regular system audits and implement improvements as needed.
· Provide training and support to staff on new systems and processes.
Required Qualifications:
· Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
· 3+ years of experience in IT support, systems administration, or a similar role.
· Hands-on experience with ERP and CRM systems, with a strong preference for NetSuite, Zoho, or Salesforce.
· Ability to independently manage system administration (Windows, mac OS), networking (understanding of IP addressing, DNS, DHCP, firewalls, and VPNs), and security and compliance (cybersecurity, endpoint protection, compliance frameworks).
· Proven ability to manage IT projects from initiation to completion.
· Ability to develop custom APIs and handle diverse IT needs in a dynamic environment.
· Strong troubleshooting skills and ability to resolve technical issues efficiently.
· Excellent communication skills and ability to train staff on new systems and processes.
· Excellent problem-solving skills and a collaborative mindset.
· Ability to work independently as the sole IT resource in a fast-paced startup environment.
Preferred Qualifications:
· Experience with NetSuite, Zoho, or Salesforce.
· Proven track record of managing CRM and ERP integrations.
· Strong understanding of sales, marketing, and operational processes.
· Experience with website creation, maintenance, and hosting.
Sr. IT Systems Administrator
Information Technology Manager Job 5 miles from Wyoming
Quality, Service, Collaboration, Courage.
Do you exhibit these values and wish to be around others that do too? Are you interested in making a difference in your community and the world? Are you looking for a place where you can grow and learn in a diverse, community-minded culture? If these statements resonate with you, Grand River Aseptic Manufacturing (GRAM) welcomes you to apply to join our community of dedicated individuals improving lives every day.
Overview of this Position:
The Senior Systems Administrator's primary responsibility is to maintain the smooth operation of all workstations, servers, and network infrastructure related assets, applications, and services for assigned locations.
Non-Negotiable Requirements:
Must have proficient computer skills in Microsoft Word, Excel and Outlook.
Prior work experience and knowledge of Systems Administrator, computer hardware, peripherals and managing and supporting Microsoft Server and Microsoft Active Directory.
Preferred Requirements:
Completion of a bachelor's degree in computer science or comparable work experience with at least 2 years' of Systems Administration experience.
Experience working in a regulated manufacturing environment preferred.
Responsibilities Include (but are not limited to):
Work with end users and clients to resolve technical issues and problems.
Collaborate and support different inter-organizational departments implementing new software and hardware technologies.
Perform advanced troubleshooting/problem resolution across the corporate network
Monitor and test backup and disaster recovery processes and procedures.
Display a proactive methodology regarding prioritizing and multi-tasking daily tasks and long-term projects.
Develop a strong professional relationship with vendors, co-workers, and clients.
Provide and maintain training and technical documentation for all staff members.
Research, test, implement, and support/troubleshoot new computer technologies.
Participate in an After Hours On-Call Rotation
Monitor, maintain, and troubleshoot entire corporate network including desktops and servers
Full job description available during formal interview process.
What Sets GRAM Apart from Other Employers:
MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums!
Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year!
PTO: Full-time employees accrue up to 13 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs!
WELLNESS TIME OFF: Employees earn 1 hour of time off for every 30 hours worked to use how you choose.
PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility!
PAY: Depends on Experience and is discussed during the interview process.
If you meet the required criteria listed above, GRAM welcomes you to apply today!
IT Systems Administrator
Information Technology Manager Job 22 miles from Wyoming
IT System Administrator
Tommy's is seeking a motivated, qualified, self-starter with education/training in Information Systems, Networking, Information Security, or a related experience that has an aptitude for maintaining and managing software platforms. This role will sit on the Information Technology team, and as an IT System Administrator, you will serve as a vital part of the organization when it comes to solving problems, both technical and operational, with solid interpersonal skills to be able to work directly with customers of any level of technology awareness and all levels of the organization.
What can Tommy's offer you?
Base pay and eligibility for annual profit-sharing bonus
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
401k match and complimentary financial planning services with Merrill Lynch
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Significant ability to grow internally for motivated and strong performing team members
Fun, energetic, family-oriented work culture with an emphasis on team member morale
Growing nationwide brand / presence
Position Responsibilities:
Help develop, implement, document, test and maintain new IT systems, programs and platforms
Manage and analyze platform/system (user/security/business software) utilization and procedures and consult internal stakeholders on best functionality to meet business needs
Contribute to troubleshooting, executing, tracking, and resolving IT helpdesk tickets and user support requests/needs
Create workflow automations with scripting in various IT systems, programs, and platforms
Maintain and develop connectors between various IT systems, programs, and platforms
Identify processes improvement opportunities and partner with internal stakeholders to implement solutions that support them in effectively conducting general business operations
Help create, document, and implement IT management policies and IT operating practices including brief guides, instructions, and general communications for departmental or company-wide use as it relates to functional operations
Setup and maintain reports, searches, analytics and KPIs in various platforms
Be able to work and collaborate as part of the IT Team daily, meet regularly on collective projects, maintain and develop team workflows
Other duties as assigned; duties and responsibilities may change at any time with or without notice.
Position Qualifications & Candidate Attributes:
Associate or bachelor's degree in information systems, Networking, computer science, or related field
2+ Years of Managing IT platforms and services.
NetSuite, Oracle, Salesforce, HubSpot, SAP, Zendesk, Microsoft 365, Sage, Pipedrive Communication - Listening, documentation.
Strong Proficiency in troubleshooting and customer service.
Scripting and automation
Strong level of professionalism and customer service skills.
Strong written and verbal communication skills.
Ability to multi-task and prioritize work effectively with multiple teams.
Work Environment and Physical Demands
This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation.
To successfully perform the essential functions of this job, team member must be able to:
Ability to work and commute in all weather conditions
Able to move about inside the office to access standard office equipment, etc.
Remain in a stationary position 50% of the time, alternating between sitting and standing
Constantly operate a computer and other office productivity machinery such as; keyboard, copy machine and printer
Ability to move and lift up to 30 pounds
Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
Company Overview:
Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.
Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy's Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy's Express and Tommy Car Wash Systems make up the Tommy's Corporate brand, headquartered in Holland, MI.
IT Systems Administrator and Scrum Master
Information Technology Manager Job 5 miles from Wyoming
At National Heritage Academies (NHA), the Student Information System (SIS) & Application Administrator / Scrum Master is part of a my NHA software team and resides in the Technology Services Department. This position will report to the my NHA Application Manager and will be a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies.
Working within the SAFe Agile process, the SIS & Application Administrator / Scrum Master will build strong collaborative relationships with business partners and system users to provide outstanding support, be a strategic partner, and act as a servant leader and coach for your assigned product team. You will be a key member of the team responsible for understanding business logic and user needs that will help continuously improve our custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. You will act as liaison and point of contact between the product team and other stakeholders, as well as communicate with other management, Scrum Masters, developers, product managers and technical support specialists on product issues or roadblocks.
The selected individual will work out of our Service Center which is in Grand Rapids, Michigan. This person will be solution-focused, quality-driven, and will contribute on a team of talented and dedicated individuals.
COMPANY INFORMATION:
National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.
DUTIES AND RESPONSIBILITIES:
You will be a key member of an Agile software product team with responsibility for helping all members of the team take collective ownership for the success of software systems by communicating effectively, planning & coordinating work as a team, advocating for customers, and supporting the team to meet delivery goals.
Partner with a Product Owner in developing strong partnerships with key business and education teams to understand their goals, business requirements, coordinate priorities, and help our partners achieve successful outcomes through a continuous improvement model.
Serve as a trusted advisor for our business and education partners.
Be an advocate for our customers' success by collecting regular feedback from users to identify new opportunities, help solve problems, and continuously improve our software tools.
Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of our customers, to translate requirements and acceptance criteria into user stories and deliverables.
Partner with Scrum Masters, Product Owners, Quality Assurance Analysts, and Software & Database Engineers to prioritize work and plan iterations that reflect the needs of our customers.
Build an understanding of customer support trends and issues, and then incorporate this feedback into the work prioritization process to help ensure customer success.
Assist with the change management process representing your program and applications.
Provide feedback to the product team to ensure successful system deployments, configurations, and maintenance.
Work with software vendors and other product team members to upgrade and enhance systems.
Ensure that system integrations meet functional specifications and technical requirements and provide ongoing monitoring and support.
Perform daily monitoring and troubleshooting of assigned modules, applications, and systems.
Provide outstanding second-tier customer service to users who are experiencing issues with my NHA.
Work to continuously improve how the SIS & Application Administrators process user tickets.
Organize and facilitate project/feature planning, daily stand-up meetings, reviews, retrospectives, iteration and release planning, demos and other Scrum-related meetings.
Track and communicate team velocity and iteration/release progress.
Maintain and educate the product team on team processes and procedures.
Ensure the product teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
Monitor team workflow and remove obstacles as needed.
Help the product teams achieve higher levels of scrum maturity.
Remove impediments and resolve conflicts and issues that occur outside and within the product team.
Cultivate and support a culture of learning and teaching.
Assist with internal and external communication, improving transparency, and radiating information.
QUALIFICATIONS:
Bachelor's degree in Computer Science or related field or equivalent job experience
3+ years of work experience with enterprise applications
Scrum Master certification or completed training preferred
1-3 years of experience working as a Scrum Master or similar position
Experience with custom-developed software systems and working with application development teams in an Agile environment
Excellent written and verbal communication skills, as well as being a great listener
Experience with Microsoft SQL Server and other enterprise applications helpful but not required
Customer service skills, understanding of and focusing on clients' needs, establishing credibility, and building positive, professional, relationships with partners are required
Has an understanding of the software development life cycle
Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally
Requires strong time management skills, attention to detail, and must be resourceful
Organized and detail-oriented with analytical, problem-solving, and troubleshooting skills
Experience providing requirements for custom-developed software and working with application development teams is helpful but not required
Experience with technology, working with students or teachers using technology, or rolling out new technology to schools is preferred
This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI.
Please click here to learn more about our core values.
National Heritage Academies is an equal opportunity employer.
Director of Information Technology - Construction Industry Expert
Information Technology Manager Job 5 miles from Wyoming
Rockford Construction is looking for a Director of IT who understands construction inside and out, not just someone who manages technology, but someone who speaks the language of job sites, project managers, and field teams. The ideal candidate is equally a construction management professional and an IT leader, someone who has worked in the industry, understands how projects are built, and knows how to make technology work for construction teams. This person will lead IT strategy, optimize construction, property management, and real estate technology, and ensure that our systems enhance productivity and efficiency across all projects.
KEY RESPONSIBILITIES
* IT Strategy & Leadership: Develop and execute a technology vision that aligns with the way construction projects are managed and delivered. Provide hands-on IT leadership to construction teams, ensuring technology aligns with field operations and business goals.
* Construction Technology Expertise: Lead and optimize construction, property management, and real estate technology solutions by managing and improving Procore (Project & Financial Management, Bidding, Preconstruction), Acumatica, Yardi, and Ironclad, while also evaluating and implementing emerging tools like Outbuild, SyncEzy, and Buildr CRM to enhance operational efficiency.
* Power BI & Data Analytics: Ensure seamless data integration and system performance across multiple platforms, working closely with Business Analysts to leverage Power BI, develop and refine dashboards, reports, and insights.
* Implementation & Optimization: Ensure full utilization and integration of our existing IT solutions, maximizing their effectiveness across the company, and partnering with department leaders to implement appropriate training.
* Job Site & Office Integration: Ensure IT solutions seamlessly support field teams, superintendents, and project managers to keep projects moving efficiently, while capturing and daylighting data to support KPI tracking and business oversight.
* Data Management Across Multiple Locations: Oversee the organization, security, and accessibility of company data across job sites, remote offices, and headquarters, ensuring seamless collaboration.
* Cybersecurity & Data Protection: Safeguard project data, ensure compliance, and implement IT security best practices tailored to the construction industry.
* Infrastructure & Support: Oversee IT infrastructure, cloud solutions, and mobile technology to improve connectivity between office and field operations.
* Process Improvement & Digital Transformation: Drive innovation by implementing technology solutions that improve workflows, scheduling, and cost management.
* Collaboration with Operations Teams: Work closely with construction leadership to ensure IT decisions support project execution, safety, and efficiency.
* Vendor & Budget Management: Evaluate and implement cost-effective IT solutions that maximize ROI and align with our company's growth and revenue size.
VP of IT/Technology
Information Technology Manager Job 17 miles from Wyoming
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.
The Vice President of IT/Technology will lead the company's technology strategy, ensuring alignment with business goals while fostering innovation and operational efficiency. This nonexecutive VP will oversee the phased ERP reset project, drive the development of an AI strategy, and position the company for future technological advancements.
The ideal candidate will have strong experience in overseeing complex ERP implementation or reset projects, a thorough understanding of cybersecurity risk mitigation protocols; a deep understanding of leveraging technology for business transformation, and a demonstrated ability to lead IT teams in a values-driven, fast-paced global organization.
What you'll do:
Strategic Leadership:
Develop and execute a forward-looking IT strategy that aligns with the company's business objectives and values.
Partner with executive leadership to identify opportunities for technology-driven growth and efficiency.
Promote a culture of innovation, collaboration, and continuous improvement within the IT function.
ERP Reset Leadership:
Lead and oversee the successful execution of the phased ERP reset project, including the transition to Oracle Fusion.
Ensure cross-functional alignment and adoption of new ERP systems, processes, and capabilities.
Leverage prior ERP reset or implementation experience to address challenges proactively.
Cybersecurity Leadership:
Establish and oversee a comprehensive cybersecurity strategy to safeguard the company's data, systems, and infrastructure.
Identify, assess, and mitigate risks, ensuring compliance with industry standards and regulations.
Lead incident response planning and execution, including the development of protocols and training for employees.
Stay current with evolving cyber threats and implement proactive measures to address them.
Operational Excellence:
Lead and manage the IT department, including infrastructure, applications, security, and support services.
Establish and manage IT budgets, ensuring cost-effective solutions that align with the company's financial goals.
Maintain robust IT governance and risk management frameworks to support overall business objectives.
AI Strategy Development:
Develop and implement a strategic roadmap for AI adoption to enhance decision-making, operational efficiencies, and customer experience.
Stay ahead of emerging technologies to integrate AI into the company's operations effectively.
Leadership and Team Development:
Recruit, develop, and retain top IT talent, fostering a culture of accountability, engagement, and professional growth.
Act as a mentor and leader, championing the company's values in all aspects of technology leadership.
What you'll need:
Bachelor's degree in Information Technology, Computer Science, or a related field; advanced degree preferred.
20 or more years of progressive leadership in IT management, preferably in a middle-market manufacturing environment.
Demonstrated success in leading ERP implementation or reset projects; Oracle Fusion experience is a plus but not required.
Expertise in AI strategy development and practical implementation in a corporate setting.
Strong knowledge of cybersecurity best practices, threat management, and risk mitigation strategies.
Experience designing and implementing cybersecurity frameworks, tools, and protocols.
Robust understanding of IT infrastructure, digital transformation, and enterprise applications.
Exceptional leadership, communication, and interpersonal skills.
Values-driven, with a track record of fostering a positive and collaborative corporate culture.
What you'll get:
Health, Dental, and Vision insurance
Prescription Plan
401(k) with company match
Hybrid work environment
Tuition Reimbursement
Disability Plan
Paid Vacation and 10 Holidays
Health Club Reimbursement
Bonus program
Wellness program
What we do:
Driven by continual innovation and trusted customer partnerships, ODL is a visionary building products leader delivering a full breadth of high-quality door and insulated glass offerings. With an expanding portfolio of entry doors and doorlights and industry's leading lineup of blinds between glass, we feel our best days are ahead of us. Our purpose is to Make Your Life Better™ with everything we do and every product we make.
We have intentionally cultivated a culture of recognition and personal accountability. Our employees have rated ODL as a Great Place to Work for several years running in all countries of operation.
Headquartered in Zeeland, Michigan, ODL was founded in 1945. Today, thousands of employees work at one of our fourteen global locations. Visit our careers page to learn more about culture and opportunities at ODL.
Shift
First Shift (United States of America)
Ast/Asc/ Full Prof - Tenure System
Information Technology Manager Job 5 miles from Wyoming
Working/Functional Title
Assistant/Associate/Full Professor Tenure System
The College of Human Medicine is making a transformative investment to build its research portfolio through recruitment of world-class investigators to the Grand Rapids Campus. We currently seek scientists with active, extramurally-funded research programs in the field of computational biology. Up to four tenure system positions are available at ranks commensurate with experience (Assistant, Associate or Full Professor). Qualified individuals and/or existing teams of researchers are encouraged to apply. Areas of specialization may encompass a wide range of study, including but not limited to bioinformatics, computational genomics, systems biology, computational drug discovery, biomedical/health informatics, medical imaging analysis, AI/ML development, omics technology development, biomedical data integration and mining, translational bioinformatics, computational medicine, statistics/biostatistics, mathematics, data Science or related disciplines with a proven track record of expertise/expertise in tool and algorithm development and/or applied bioinformatics, who are also keen to expand our research efforts in understanding diseases and discovering better treatments. Researchers working on emerging -omics and imaging data are highly encouraged to apply. Candidates that can enhance or strengthen existing programmatic initiatives through their expertise are particularly encouraged to apply.
These positions are supported through Michigan State University's Global Impact Initiative, designed to address global grand challenges and national priorities through the creation of over 100 new faculty positions in some of the most promising - and critical - fields of research. The primary location for research will be within the Grand Rapids Innovation Park, with computational space in the state-of-the-art Doug Meijer Medical Innovation building. The Doug Meijer Medical Innovation Building is immediately adjacent to the MSU Grand Rapids Research Center, a six-story, 162,800-square-foot, modern wet-lab facility.
Applicants must have a PhD, ScD, MD, DO, DVM, or equivalent with an outstanding record of research accomplishments including current extramural funding and sustained and high-impact peer-reviewed publications. Although these are primarily intended to be research-intensive positions, joint appointments with our clinical partners are possible for healthcare professionals who elect to maintain clinical duties. Successful candidates will be expected to continue and maintain vigorous, extramurally funded research programs in their areas of expertise to enhance the research programs within the College of Human Medicine. Additionally, candidates will be expected to contribute to medical and graduate student teaching/mentorship, and service activities to the university and community aligned with their scholarly interests. The primary academic appointment will be based upon the candidate's discipline, research and interests. These include Epidemiology and Biostatistics, Family Medicine, Medicine, Pediatrics and Human Development, Translational Neuroscience, Obstetrics, Gynecology and Reproductive Biology among others. Joint appointments in other departments and colleges are possible and encouraged to align with candidate needs and interests.
MSU is affiliated with multiple biomedical and health system partners in the Grand Rapids area including Corewell Health (and its Helen DeVos Children's Hospital), the Van Andel Research Institute, Trinity Health, and Pine Rest, as well as strategic partners across Michigan, including Henry Ford Health. These partners historically have and continue to invest in partnerships with MSU, the College of Human Medicine, and its researchers. Space, start-up packages, salary and benefits are competitive and will be commensurate with academic rank and experience. MSU values diversity, equity, and inclusion within all aspects of research, instruction, and service.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Degree
Doctorate -PhD, ScD, MD, DO, DVM
Minimum Requirements
Applicants must have a PhD, ScD, MD, DO, DVM, or equivalent with a record of research accomplishments including extramural grant funding and high-quality peer-reviewed publications in computational biology. Joint appointments with our clinical partners are possible for those healthcare professionals with an interest in continuing clinical duties. Successful candidates will be expected to maintain a vigorous and nationally recognized research program, and to contribute to professional and graduate student teaching, mentorship and service.
Required Application Materials
To apply, applicants should submit the following as a single PDF document through the MSU Human Resources site ************************
curriculum vitae,
summary of research accomplishments with short- and long-term research objectives, brief description of teaching experience and goals,
a diversity, equity, and inclusion (DEI) statement, and
a list of three references
Special Instructions
Multiple applications from existing research teams are encouraged. Applications from members of research teams should reference their team's collective applications in their cover letter. The review of applications will begin January 13, 2025, but applications will be accepted and given full consideration until suitable candidates are found. For questions about the positions, please contact Dr. Dawn Misra (****************) Chair of the Search Committee. For questions about the application process, please contact Ms. Alicia Angell (****************).
Website
******************************
Department Statement
Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
MSU Statement
Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
IT Manager - Networking & Helpdesk
Information Technology Manager Job In Wyoming, MI
Job Title: IT Manager - Networking & Helpdesk
Reporting To: IT Director
Working Schedule: 8 AM to 5 PM, 1 hour lunch, Monday to Friday .
Hybrid Schedule: 1 Day Remote, 4 Days In-Office
Job Summary/Objective of Job
We are seeking a skilled IT Manager with a strong background in networking and helpdesk management to join our team. The ideal candidate will have at least 3 years of experience in managing IT infrastructure, providing technical support, and leading a team of IT professionals. This role requires excellent problem-solving skills, a proactive approach, and the ability to work in a fast-paced manufacturing environment.
Summary of Essential Job Functions:
Oversee the daily operations of the IT helpdesk and networking teams.
Manage and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points.
Ensure timely and effective resolution of helpdesk tickets and technical issues.
Develop and implement IT policies and procedures to ensure the security and reliability of the network.
Monitor network performance and troubleshoot any issues to minimize downtime.
Collaborate with other departments to understand their IT needs and provide appropriate solutions.
Train and mentor IT staff, fostering a culture of continuous learning and improvement.
Stay up to date with the latest industry trends and technologies to ensure the organization remains competitive.
Qualifications:
Bachelor's degree in information technology, Computer Science, or a related field.
Minimum of 2 years of experience in IT management, with a focus on networking and helpdesk support.
Strong knowledge of network protocols, hardware, and software.
Experience with network security practices and tools.
Excellent leadership and team management skills.
Strong analytical and problem-solving abilities.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
Preferred Qualifications:
Certifications such as CCNA, CompTIA Network+, or similar.
Experience with Cisco Meraki and Watchguard appliances.
Experience with cloud-based networking solutions.
Familiarity with ITIL or other IT service management frameworks.
Performance Metrics:
Productivity
Efficiency
Profitability
Leadership
Initiative
Time Management
Communication Proficiency
Safe Work Habits
Physical Demands:
Lifting, carrying, pushing, and pulling up to 50 lbs.:
This involves handling various materials or equipment that may weigh up to 50 pounds. Tasks could include moving boxes, loading and unloading supplies, or transporting items within the facility. Proper lifting techniques and safety measures should be followed to prevent injury.
Frequently walking and/or kneeling:
This task requires moving around the workspace regularly, which may include walking long distances or kneeling to access lower shelves or equipment. It is important to wear comfortable and supportive footwear to reduce fatigue and risk of injury.
Frequent sitting and typing:
This involves spending extended periods seated at a desk, performing tasks such as data entry, document preparation, or other computer-based work. Ergonomic seating and proper posture are essential to avoid strain and maintain comfort.
Speaking and hearing:
This task includes communicating effectively with colleagues, clients, or customers, either in person or over the phone. Clear articulation and active listening skills are important to ensure accurate information exchange and effective collaboration.
Travel:
Limited travel may be required 0-25%
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Associate Director Technical Services, Beef Genetics
Information Technology Manager Job 44 miles from Wyoming
Role Description: The Precision Animal Health (PAH) technical services team serves as the interface between beef and dairy genetics R&D, Genetic Evaluation, Marketing, Operations (mostly results reporting), as well as global Sales and strategic commercial and seedstock customers. The successful candidate will have a broad understanding of cattle production, a deep expertise in beef cattle genetic evaluation, as well as an understanding of the principles of selection, breeding and genetic improvement, while supporting a diverse range of internal and external stakeholders. The beef technical service team supports a fast-paced working environment and rapidly evolving technologies and markets, while supporting global business units.
The beef genetics technical service team helps lead the global strategy for product innovation and life-cycle management, while pioneering innovative approaches that collectively define the Precision Animal Health value propositions. These pillars guide strategies across R&D, Sales, Marketing, and Operations.
The cattle genetics technical services team leads genetic educational efforts across Zoetis and the external global marketplace - influencing technology adoption by customers while supporting strategic sales and marketing conversations and pioneering novel technology applications to solve emerging customer needs. The genetics technical services team supports the innovation, definition, translation, communication, and defense of precision animal health genetic technologies.
Responsibilities of this position span the breadth of genomic products and predictive analytics solutions the technical team supports. Directing strategic solutions with internal and external stakeholders, leading research outcome technical review and application; sales and marketing materials, thought leadership; and data analysis to deliver predictive customer solutions.
Responsibilities:
Strategic Leadership and Vision : Genetics technical services helps guide the vision for value return to customers, through data analysis, innovation, strategy, customer experience and product teams. Additionally, technical service impacts production systems as a thought leaders, globally.
* Support and help shape the global strategy and innovation pipeline for beef genetics within precision animal health.
* Drive global adoption of genomic technologies and predictive solutions.
* Consult with global key opinion leaders to direct Zoetis Precision Animal Health innovation and strategy.
* Provide critical thought leadership and technical support for emerging opportunities to incorporate genetic improvement into sustainability metrics.
* Drive technical elements of new product implementation and product revisions in global markets and in collaboration with strategic commercial partners.
* Direct the development, quantification and reporting of genomic sustainability metrics.
* Develop technical and applied educational materials for global audiences.
* Author and contribute to the formal review of beef genetics technical, educational and marketing materials.
* Deliver thought leadership and training presentations to Zoetis colleagues, commercial partners, KOL's, and global beef industry audiences.
Commercial Impact : Technical services is responsible for monitoring and sometimes helping with troubleshooting weekly and monthly proprietary genetic evaluations, developing value propositions and supporting evidence to drive mainstream adoption of precision animal health technology. Technical service colleagues are also the expert support to large, complex customers/strategic accounts, differentiating Zoetis' expertise.
* Consultative selling and support for strategic customers to drive global adoption of precision animal health solutions.
* Opportunistically, design, organize and execute studies to authenticate and report the efficacy of trait and economic index predictions - as well as associated value propositions for genetics customers.
* Support design and life cycle evolution of precision animal health genetic product profiles.
* Develop decision support tools and innovative algorithms to simplify technology adoption by customers.
* Support and eventually lead economic and production index development for global markets to help simplify selection, breeding, marketing, and other decisions..
* Develop strategies and statistical models for trait definitions, parameter estimation, genetic evaluation, internal and external validations.
* Lead execution, management, and evolution of monthly INHERIT Insights reports to communicate genetic benchmarks to customers.
Organizational Leadership and Development : Genetics education across the Zoetis organization is driven by technical services, multiplying colleague expertise and customer interactions across PAH and global commercial teams.
* Provide analytical support for leadership, commercial genetic evaluation, sales, marketing, operations, product management, and customer experience teams globally.
* Identify and direct beef genetic strategic partners in collaboration with the Zoetis commercial genetic evaluation, R&D, and customer experience teams.
* Collaborate with R&D and industry partners to capture phenotypes, design and execute studies for product innovation, evaluation, and efficacy.
* Direct marketing and curriculum development for internal and external stakeholders.
Qualifications:
* Advanced degree (PhD) in beef cattle breeding and genetics. .
* 10 years' experience in applied beef genetics technology to seedstock and commercial production systems.
* Excellent verbal, written, and presentation communication skills.
* Strong time management skills and ability to function effectively in a matrixed work environment.
* Ability to manage multiple and complex functions in a dynamic work environment.
* Strong analytical skills including use of common genetic / genomic and statistical software packages.
* Ability to work in diverse environments and lead cross-functional projects / teams.
* Thorough understanding of the use of information, including trait and index predictions, to support genetic improvement strategies in contemporary beef production.
* Experience and/or strong willingness to learn economic selection index development and related lifecycle management.
* Experience in genetic evaluation systems, beef performance record systems., and herd management software
* Experience working with beef seedstock, commercial cow-calf, stocker and feedlot producers and stakeholder organizations.
* Experience in commercial application of precision animal health technologies and adoption preferred. [?]
* Ability to travel (
The following base pay range reflects the anticipated base pay for this position if a selected candidate were to
be located in (Colorado). Base pay may vary based on location and other factors.
Base Pay Range: $95,000 - $145,000
The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and
other factors.
Base Pay Range: $125,000-170,000
[This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.]
We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and
retirement savings benefits along with paid holidays, vacation and disability insurance.
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
PMP Certified IT Project manager_Network, Pharmaceutical exp_W2
Information Technology Manager Job 44 miles from Wyoming
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for PMP Certified IT Project manager in Kalamazoo MI.
Qualifications
Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects
Solid knowledge of networking concepts a plus
PMP certification required
Familiarity with pharmaceutical plant manufacturing environment a plus
Experience overseeing multi-function project teams, globally
Excellent written and verbal communication skills
In-depth knowledge of Microsoft Project, Excel, Word and Outlook
Able to clearly communicate technical concepts to both technical and non-technical audiences
Additional Information
In person interview is acceptable.
IT Project Manager (Networking)
Information Technology Manager Job 44 miles from Wyoming
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car.
Duration: 9+ Month
Job Description:
Role and Responsibilities:
• Liaison for all global sites and responsible for discovery, planning and implementation of project deliverables
• Responsible for driving deployment of several requirements across multiple sites/regions simultaneously
• Responsible for control over coordination, communication, escalation and follow up for issues
• Work with cross-functional IT organizations and business clients
• Create project schedules, milestones and delivery dates
• Communicate regularly to project stakeholders with regard to project status
IT Project Manager Requirements:
• Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects
• Solid knowledge of networking concepts a plus
• PMP certification required
• Familiarity with pharmaceutical plant manufacturing environment a plus
• Experience overseeing multi-function project teams, globally
• Excellent written and verbal communication skills
• In-depth knowledge of Microsoft Project, Excel, Word and Outlook
• Able to clearly communicate technical concepts to both technical and non-technical audiences
Minimum education experience required:
PMP
Qualifications
IT Project Manager Requirements:
• Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects
• Solid knowledge of networking concepts a plus
• PMP certification required
• Familiarity with pharmaceutical plant manufacturing environment a plus
• Experience overseeing multi-function project teams, globally
• Excellent written and verbal communication skills
• In-depth knowledge of Microsoft Project, Excel, Word and Outlook
• Able to clearly communicate technical concepts to both technical and non-technical audiences
Minimum education experience required:
PMP
Additional Information
All your information will be kept confidential according to EEO guidelines.
Information Services Director
Information Technology Manager Job 27 miles from Wyoming
Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We were recently identified as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being. We have also received the Impact Award for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!
Job Summary:
This position provides technical and administrative leadership for Allegan County's technology information system. Organizes day to day operations as well as long term planning for all technical solutions. Supervises staff and assists in planning and development for major projects in the department, including working with outside contractors. Compiles project updates, budget reports, and other documents and analysis as assigned by the Executive Director of Operations.
PLEASE NOTE: THIS POSITION IS HYBRID - REQUIRING EMPLOYEE TO BE ON-SITE IN ALLEGAN, MICHIGAN AT LEAST 2 DAYS PER WEEK
Salary Range: $98,217 - $129,105 annually - depending on experience - exempt / salaried position
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers
Responsibilities and Duties:
Plans and executes overall service area goals and objectives. Establishes and monitors key performance indicators with the goal of continuous improvement and streamlining the service area. Executes the service area plan, overseeing staff training in safety and skill development. Schedules and assigs work activities, reviews and evaluates staff performance and oversees execution of the service area budget. Identifies technology needs and develops plans to prioritize and fund the projects. Participates in long-range planning, acquisition, disposal and management to accommodate the County's technology needs.
Oversees function areas and staff responsible for project management, GIS, records management and technical systems. Develops, reviews and updates departmental policies and procedures to ensure service delivery related to the functional areas is carried out efficiently and continuously.
Promotes, implements and supports the appropriate technologies within every Allegan County Government process by providing technology-based leadership and service. Develops, implements, supports and maintains all technologies.
Assists the Executive Director of Operations in developing the annual budget for various financial activities including operating revenue and expenses along with capital expenses. Reviews and enters vouchers; Assists with monitoring and managing expenses and revenue.
Develops capital improvement projects, prepares scoping documents and assists with developing requests for proposals, evaluate proposals and awards contracts. Reviews and/or creates plans and blueprints to develop materials requirements and cost estimates of proposed and approved projects. Develops specifications, analyzes bids, recommends contract awarding, and negotiates contracts for services, materials and supplies. Directs and manages the activities of contractors.
Oversees the continuity, safety and security of County technology system
Develops, recommends and enforces management policies and procedures regarding use of County's technology system.
Required Education and Experience:
Bachelor's degree in information technology
Five (5) years of information technology experience
Five (5) years of budget preparation experience
Five (5) years of experience in leading and managing teams
Experience with project planning, development and contract execution
Knowledge of technology-based infrastructure solutions, including but not limited to client server systems, cloud computing, networking, telephony, information security, application development, and Internet solutions.
Knowledge of geographical information systems and solutions
Knowledge of records management.
Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:
https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
Financial Systems Senior Manager (Oracle Cloud ERP)
Information Technology Manager Job 5 miles from Wyoming
The Financial Systems Senior Manager (FS Senior Manager) oversees and manages a team providing business support, reporting and analytic solutions for the effective use of financial systems and business process integrations that support the business functions of the organization. These include managing strategic investments in long range system planning, successful system project completions and proactively transferring system knowledge to the financial system team and enterprise wide system business owners.
The FS Senior Manager proactively implements and proposes financial system initiatives and solutions to business issues that results in organization system efficiency, while adhering to overall system standards and strategy. This role drives as well as participates in the growth of cross functional business owners and managers, resulting in a strong foundation of business owners by functional area.
This role contributes to financial system strategies, and proactively engages with cross functional area teams and management to implement strategies. This role also contributes to the general business planning regarding technology and systems required to maintain a market competitiveness.
This position is critical in facilitating accurate, reliable and efficient financial reporting, metrics, dashboards and analysis by effectively using various financial systems to support financial and management reporting, metrics and analysis and promoting data integrity.
The FS Senior Manager is a critical contributor during implementation of financial systems, upgrades or driving new functionality that derives efficiency in the business, with a specific focus on automation, analytics and interfaces with other systems. Post implementation, the FS Senior Manager continues to lead and participate in system support and leverage integrated finance system tools.
Job Duties:
* Participates in the evaluation of software and hardware products for potential purchase and implementation based on analyzing business problems and assessing how technology can be used to solve the business problems
* Determines the resources needed to plan and implement financial system solutions, collaborates with end users and provides software suggestions and recommendations to business owners and management to assist in their understanding of potential limitations and challenges
* Manages projects effectively, including directing the day-to-day tasks and activities of cross functional teams, tracking and reporting project tasks, project scope, priorities and deadlines and deliverables schedules
* Ensures documentation is developed to meet project deliverables and schedules
* Manages, monitors and effectively communicates project budgets, including tracking of internal costs as well as third party vendor costs
* Supervises, coaches and mentors Financial Systems Manager (FS Manager) or Analyst (FS Analyst), and patriciates in the resolution of third-party support issues, including but not limited to budgets and updates to ensure the Firm's business processes are represented and will not be broken
* Leads the gathering of functional requirements for approved projects, collaborates with business owners to define business requirements in business acumen and translates requirements into functional technical specifications
* Accurately formulates and defines the objectives and scope of business systems, and assesses the risks of the development of financial system solutions
* Makes recommendations and presentations to senior management in order to gain support of new projects and applications, prepares for and participates in presentations to business owners seeking new technology within financial system solutions
* Provides leadership and project management for the functional set up of business applications, including system updates, upgrades and the implementation of new applications
* Ensures there is effective communication from business acumen translation to technical/functional acumen to meet business requirements
* Leads FS Manager or FS Analyst in the successful resolution of complex transactional issues, including performing research, identifying root cause and using data integrity reports and other information provided by business owners
* Leads and manages the deployment of existing finance systems to other firms, promoting one unified system
* Actively coordinates, participates and manages problem resolution related to disaster recovery, reporting and dashboards
* Communicates financial system vernacular into meaningful business acumen with business owners, management and executives
* Collaborates with management across the organization to understand business owner's workstream system gaps, as well as identify and prioritize system gaps between the firm's current state and industry best practices
* Documents and shares financial system insights with cross functional financial system teams and management for building system related skills and knowledge, along with growing the knowledge and expertise of system business owners in the business field
* Manages, delivers and participates in implementing new finance systems, functionality or data analytics mechanisms into existing systems, integrating them with legacy systems where it drives end user efficiency along with maintaining a cost competitive footprint into the future
* Coordinates, assembles and trains team members on process to conform to general audit controls on system projects, system operations, documentation, process improvements, new implementations, fixes and updates
* Proactively pursues visons, and proposes strategies for growing the utilization of financial systems and mobility by new and existing locations
* Manages configuration, enhancements, security, reporting, training, documentation, testing and user support of all financial systems
* Provides cross functional system leadership, management and coordination of all activities pertaining to project direction, goal setting, planning, estimating, resource allocation and assignments for non-Project Management Office (PMO) projects
* Investigates and determines cause of irregularities and errors, develops necessary resolution and communicates corrective action to appropriate individuals
* Evaluates and implements new features and functionality as they become available from software vendors
* Participates in the annual/quarterly Financial Systems Planning and Prioritization process
* Participates in Service Level Agreement (SLA) management of software licenses, maintenance and service by vendors
* Works with financial system vendors to manage contract renewals, creation of statement of works and timelines
* Researches and mentors the team on data integrity and confidentiality of sensitive data when creating new security access
* Promptly engages with senior management or Internal Audit to clarify security requests
* Actively participants on Vendor/Customer Advisory Boards, as needed
* Assists with the creation and preparation of the annual financial system budget
* Participates in preparing project budgets, project staffing plan and recommendations
* Other duties as required
Supervisory Responsibilities:
* Monitors and provides performance feedback of FS Analyst professionals throughout the performance year
* Ensures FS Analyst professionals are effectively trained on systems and processes related to the Finance Department
* Prepares and conducts annual performance reviews for FS Analyst professionals
* Assists FS Manager and/or FS Analyst professionals with prioritization of workload, communications, etc., and delegates work assignments to FS Analyst professionals, as appropriate
Qualifications, Knowledge, Skills and Abilities:
Education:
* Bachelor's degree in Accounting, Finance, Information Technology or related field OR equivalent work experience, required
* Master's degree, preferred
Experience:
* Ten (10) or more years of experience working with financial systems, required with a degree
* Fifteen (15) or more years of experience working with financial systems, required without a degree
* Five (5) or more years of supervisory experience, required
* Experience working within a professional services firm, such as accounting, financial services, business advisory and/or banking industries, preferred
Software:
* Proficient in the use of Microsoft Office Suite, specifically Excel, Word, and PowerPoint, required
* Proficient in the use of PeopleSoft Financials, specifically query and reporting functions, preferred
* Proficient in the use of Business Intelligence Reporting Tools (Hyperion, COGNOS, Business Objects), preferred
Other Knowledge, Skills & Abilities:
* Strong technical and data analysis skills
* Capable of working and communicating effectively with professionals at all levels
* Able to work in a deadline-driven environment, and handle multiple projects/tasks with an attention to detail
* Ability to successfully multi-task while working independently or within a group environment
* Superior customer service skills
* Strong collaborative and communication skills (verbal and written), with the ability to communicate technical material in a non-technical manner to be understood by the business community
* Ability to identify opportunities for efficiency where technology can assist users in being more productive in their work
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $135,000 - $148,000
Maryland Range: $135,000 - $148,000
NYC/Long Island/Westchester Range: $135,000 - $148,000
IT Support Technician
Information Technology Manager Job 36 miles from Wyoming
Job Type: Full-time Hackley Community Care (HCC) is a mission-driven organization that embraces company values and recognizes staff as individuals making their own unique contributions. HCC is seeking a highly self-motivated individual with technical skills.
Under the direct supervision of the IT Manager / LAN Administrator and in collaboration with the IT Director, the Information Technology Support Technician facilitates in development, production and maintenance of activities relating to the computerized management information systems. Benefits and Perks:
Paid holidays
Paid time off
Quarterly bonus
Vendor discounts
Retirement plan
Disability and Life insurances
Medical, dental, vision, insurances
Job Qualifications:
Have an associate degree or graduation from a technical school; or 2 years' related experience and/or training; or equivalent combination of education and experience.
Requires the knowledge of a variety of hardware as well as software and operating systems.
Advanced computer skills.
Ability to work with limited supervision.
Flexible schedule (needs to be able to cover for PTO of others in IT).
Experience in a support capacity with small to medium sized businesses (10-300 user environments).
Performing remote troubleshooting through diagnostic techniques and pertinent questions (network, printers, Wi-Fi, desktop, mobile).
VolP phones
Office 365
Working knowledge of Active Directory, DNS, DHCP, File Systems and Permissions.
Must possess strong troubleshooting and analytical skills to work through issues .
Must possess strong interpersonal skills and the ability to assist customers remotely over the phone, via remote control software or in person.
Must be willing to travel to other locations within the county to troubleshoot technical issues.
Job Responsibilities including but not limited to:
Work within our ticketing system to create detailed work logs and technical documentation.
Use appropriate communication and documentation to inform team of important issues and information which will help improve team performance. Inform and coordinate with Operations and other computer users of procedures that would interrupt, affect, or interfere with their work.
Escalate issues to Tier 2 as needed, as well as set customer expectations for follow-up (i.e., when to expect a follow-up contact and by whom).
Participate in the on-call rotation. When on call, be prepared to address technical issues.
Maintain good working relationships with all cooperative workers.
Performs miscellaneous job-related duties as assigned.
More About Us:
Hackley Community Care is a Federally Qualified Health Center in Muskegon, Michigan. Our staff of 300 brings comprehensive medical, dental, behavioral health and support services to families in greatest need in Muskegon County and surrounding areas.
We have a long-standing reputation and commitment to serving our patients and our staff through our core values of quality, integrity, respect, and compassion. These core values serve as strong groundwork to continue in our work of DEI and ensuring that our staff have the culture, tools, and training to do their best work. At Hackley Community Care, “We Commit to a Culture of Equity and Inclusion that Promotes and Celebrates a Unified Community through Diverse Voices. Hackley Community Care: Where the ‘We' begins and ends with ‘Me'”.
IT Project Manager - Part Time
Information Technology Manager Job 5 miles from Wyoming
The IT Project Manager provides Project Management responsibilities for the Project Management Office, a department within the Division of Information Technology. This position is responsible for planning, executing, and finalizing IT projects according to strict timelines and budgets, and supports Project Managers with existing projects. This includes coordination of resources, team members, and consultants in order to deliver projects according to plan while effectively communicating to stakeholders throughout the project lifecycle.
Requisition ID: 73
Employee Group: Contingency
Schedule: 28 Hours per week
Compensation: $28.00/hr
Reports to: Director of IT Project Management, Procurement, Licensing
Posting Opens: 2/13/2025
Posting Closes: Open until filled
ESSENTIAL FUNCTIONS
* Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
* Develop and deliver project proposals, requirements documentation, and presentations.
* Direct and manage project development from beginning to end.
* Manage and monitor project budget.
* Set and continually manage project expectations with team members and other stakeholders.
* Plan, schedule and track project timelines, milestones and deliverables using appropriate tools.
* Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
* Provide regular status reports to stakeholders, utilize team members to determine reporting frequency, content, results analysis, and troubleshoot problem areas.
* Work with vendors to ensure contractual expectations are satisfactorily completed.
* Identify and resolve issues and conflicts within the project team.
* Proactively manage changes in scope, identify potential crises, minimize scope change and devise contingency plans.
* Effectively collaborate with operational managers to ensure milestones and project expectations are met.
* Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
* Supports IT Project Managers with existing projects.
* Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
JOB SPECIFICATIONS
Qualifications
* Associate's degree preferred
* Certification(s) in Project Management strongly recommended
Work Experience
* 3-5 years' experience in IT project management work.
* Experience with system migration projects.
* Technically competent with various software programs.
Skills
* Risk Management: IT projects often come with risks related to technology, security, compliance, and budget restrictions. The ability to identify, assess and mitigates these risks is vital for successful project and asset management.
* Communication: Effective communication is key to building relationships with the project manager's team members, stakeholders, and vendors. The project manager must be able to convey technical information in a clear and understandable way to users with varying levels of technical knowledge.
* Leadership: Effective leadership is crucial in this position for motivating and guiding project teams. The IT project manager should be able to inspire and empower their teams to achieve project objectives. The project manager should also be able to instill trust and an open line of dialogue with members of their team.
* Time Management: Given the multiple tasks and responsibilities involved in managing IT projects and assets, most often simultaneously, strong time management skills are vital to prioritize work effectively and meet deadlines.
* Conflict Resolution: Conflicts can arise in any project and by any team member. The ability to mediate and resolve conflicts in a constructive manner is important for maintaining a positive working environment and continued project progress.
* Adaptability: The landscape of IT is constantly changing and the project manager must be able to adapt to changing circumstances quickly.
* Problem Solving: The ability to analyze complex problems, identify solutions and be confident in decision making is crucial. The project manager will often encounter unexpected challenges and must adapt quickly to find resolutions.
* Organization: Often times, data and documentation will be stored between several different systems. It is the duty of the project manager to develop an organizational system that works best for them and empowers them to keep track of, and prioritize tasks and projects as needed.
* Creativity: The project manager will often have to think of creative solutions to problems where a solution is not immediately present. The project manager should also be thinking of ways to continually improve their process', staying agile and adaptable.
Physical Demands
* Sitting for extended periods of time.
* Physically able to participate in sessions, presentations, negotiations, and meetings.
Mental Demands
* Stress Management: IT projects often come with tight deadlines, unexpected issues and high levels of impact. Managing stress and staying calm under pressure is crucial for effective decision making and maintaining the morale of the team(s).
* Continuous Learning: Keeping up to date with the ever-evolving IT landscape and best practices requires continuous learning and adaptability.
* People Management: Project Managers will often encounter challenging situations when working with individuals who have conflicting interests, strong opinions or difficult personalities. Handling these conflicts and managing team dynamics while maintaining a positive attitude and productive work environment requires strong people management skills.
Working Conditions
* GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website
BENEFITS
* Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
* Continuous Learning: Career development and educational opportunities.
* Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.
APPLICATION / HIRING PROCESS
* Please fill out an application at ************************** Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
* Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
* Only applicants living in the state of Michigan can apply for GRCC careers.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
Information Technology Instructors
Information Technology Manager Job 38 miles from Wyoming
For a description, see file at: ************ montcalm. edu/media/rhthg0q2/information-technology.
pdf
Director of Information Technology - Construction Industry Expert
Information Technology Manager Job 5 miles from Wyoming
Rockford Construction is looking for a Director of IT who understands construction inside and out, not just someone who manages technology, but someone who speaks the language of job sites, project managers, and field teams.
The ideal candidate is equally a construction management professional and an IT leader, someone who has worked in the industry, understands how projects are built, and knows how to make technology work for construction teams. This person will lead IT strategy, optimize construction, property management, and real estate technology, and ensure that our systems enhance productivity and efficiency across all projects.
KEY RESPONSIBILITIES
IT Strategy & Leadership: Develop and execute a technology vision that aligns with the way construction projects are managed and delivered. Provide hands-on IT leadership to construction teams, ensuring technology aligns with field operations and business goals.
Construction Technology Expertise: Lead and optimize construction, property management, and real estate technology solutions by managing and improving Procore (Project & Financial Management, Bidding, Preconstruction), Acumatica, Yardi, and Ironclad, while also evaluating and implementing emerging tools like Outbuild, SyncEzy, and Buildr CRM to enhance operational efficiency.
Power BI & Data Analytics: Ensure seamless data integration and system performance across multiple platforms, working closely with Business Analysts to leverage Power BI, develop and refine dashboards, reports, and insights.
Implementation & Optimization: Ensure full utilization and integration of our existing IT solutions, maximizing their effectiveness across the company, and partnering with department leaders to implement appropriate training.
Job Site & Office Integration: Ensure IT solutions seamlessly support field teams, superintendents, and project managers to keep projects moving efficiently, while capturing and daylighting data to support KPI tracking and business oversight.
Data Management Across Multiple Locations: Oversee the organization, security, and accessibility of company data across job sites, remote offices, and headquarters, ensuring seamless collaboration.
Cybersecurity & Data Protection: Safeguard project data, ensure compliance, and implement IT security best practices tailored to the construction industry.
Infrastructure & Support: Oversee IT infrastructure, cloud solutions, and mobile technology to improve connectivity between office and field operations.
Process Improvement & Digital Transformation: Drive innovation by implementing technology solutions that improve workflows, scheduling, and cost management.
Collaboration with Operations Teams: Work closely with construction leadership to ensure IT decisions support project execution, safety, and efficiency.
Vendor & Budget Management: Evaluate and implement cost-effective IT solutions that maximize ROI and align with our company's growth and revenue size.
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred.
A minimum of 7 years of experience in IT management or technology leadership roles.
Prior experience in construction management, project management, or operations, with a deep understanding of how construction firms operate.
Proven IT leadership experience, with expertise in construction-specific software and technology solutions.
Hands-on knowledge of how technology impacts job sites, field teams, and project timelines.
Strong ability to evaluate, implement, and optimize IT tools for scheduling, estimating, and project management.
Experience with Power BI, data analytics, and reporting tools, working alongside a Business Analyst to drive insights.
Experience managing data across multiple locations, ensuring accessibility, security, and seamless integration across job sites and offices.
Experience with cybersecurity, cloud computing, and network systems in a construction environment.
Excellent leadership, problem-solving, and communication skills.
Benefits
Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations.
Who We Are
At Rockford, we're not just in the business of creating buildings - we're creating neighborhoods, businesses and communities and we're looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we've built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We're delivering forward-thinking ideas with an approach that's built on safety, teamwork and a dedication to quality.
Office
The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction.
Rockford Construction is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford Construction will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.
Associate Director Technical Services, Beef Genetics
Information Technology Manager Job 44 miles from Wyoming
Role Description:
The Precision Animal Health (PAH) technical services team serves as the interface between beef and dairy genetics R&D, Genetic Evaluation, Marketing, Operations (mostly results reporting), as well as global Sales and strategic commercial and seedstock customers. The successful candidate will have a broad understanding of cattle production, a deep expertise in beef cattle genetic evaluation, as well as an understanding of the principles of selection, breeding and genetic improvement, while supporting a diverse range of internal and external stakeholders. The beef technical service team supports a fast-paced working environment and rapidly evolving technologies and markets, while supporting global business units.
The beef genetics technical service team helps lead the global strategy for product innovation and life-cycle management, while pioneering innovative approaches that collectively define the Precision Animal Health value propositions. These pillars guide strategies across R&D, Sales, Marketing, and Operations.
The cattle genetics technical services team leads genetic educational efforts across Zoetis and the external global marketplace - influencing technology adoption by customers while supporting strategic sales and marketing conversations and pioneering novel technology applications to solve emerging customer needs. The genetics technical services team supports the innovation, definition, translation, communication, and defense of precision animal health genetic technologies.
Responsibilities of this position span the breadth of genomic products and predictive analytics solutions the technical team supports. Directing strategic solutions with internal and external stakeholders, leading research outcome technical review and application; sales and marketing materials, thought leadership; and data analysis to deliver predictive customer solutions.
Responsibilities:
Strategic Leadership and Vision : Genetics technical services helps guide the vision for value return to customers, through data analysis, innovation, strategy, customer experience and product teams. Additionally, technical service impacts production systems as a thought leaders, globally.
Support and help shape the global strategy and innovation pipeline for beef genetics within precision animal health.
Drive global adoption of genomic technologies and predictive solutions.
Consult with global key opinion leaders to direct Zoetis Precision Animal Health innovation and strategy.
Provide critical thought leadership and technical support for emerging opportunities to incorporate genetic improvement into sustainability metrics.
Drive technical elements of new product implementation and product revisions in global markets and in collaboration with strategic commercial partners.
Direct the development, quantification and reporting of genomic sustainability metrics.
Develop technical and applied educational materials for global audiences.
Author and contribute to the formal review of beef genetics technical, educational and marketing materials.
Deliver thought leadership and training presentations to Zoetis colleagues, commercial partners, KOL's, and global beef industry audiences.
Commercial Impact : Technical services is responsible for monitoring and sometimes helping with troubleshooting weekly and monthly proprietary genetic evaluations, developing value propositions and supporting evidence to drive mainstream adoption of precision animal health technology. Technical service colleagues are also the expert support to large, complex customers/strategic accounts, differentiating Zoetis' expertise.
Consultative selling and support for strategic customers to drive global adoption of precision animal health solutions.
Opportunistically, design, organize and execute studies to authenticate and report the efficacy of trait and economic index predictions - as well as associated value propositions for genetics customers.
Support design and life cycle evolution of precision animal health genetic product profiles.
Develop decision support tools and innovative algorithms to simplify technology adoption by customers.
Support and eventually lead economic and production index development for global markets to help simplify selection, breeding, marketing, and other decisions..
Develop strategies and statistical models for trait definitions, parameter estimation, genetic evaluation, internal and external validations.
Lead execution, management, and evolution of monthly INHERIT Insights reports to communicate genetic benchmarks to customers.
Organizational Leadership and Development : Genetics education across the Zoetis organization is driven by technical services, multiplying colleague expertise and customer interactions across PAH and global commercial teams.
Provide analytical support for leadership, commercial genetic evaluation, sales, marketing, operations, product management, and customer experience teams globally.
Identify and direct beef genetic strategic partners in collaboration with the Zoetis commercial genetic evaluation, R&D, and customer experience teams.
Collaborate with R&D and industry partners to capture phenotypes, design and execute studies for product innovation, evaluation, and efficacy.
Direct marketing and curriculum development for internal and external stakeholders.
Qualifications:
Advanced degree (PhD) in beef cattle breeding and genetics. .
10 years' experience in applied beef genetics technology to seedstock and commercial production systems.
Excellent verbal, written, and presentation communication skills.
Strong time management skills and ability to function effectively in a matrixed work environment.
Ability to manage multiple and complex functions in a dynamic work environment.
Strong analytical skills including use of common genetic / genomic and statistical software packages.
Ability to work in diverse environments and lead cross-functional projects / teams.
Thorough understanding of the use of information, including trait and index predictions, to support genetic improvement strategies in contemporary beef production.
Experience and/or strong willingness to learn economic selection index development and related lifecycle management.
Experience in genetic evaluation systems, beef performance record systems., and herd management software
Experience working with beef seedstock, commercial cow-calf, stocker and feedlot producers and stakeholder organizations.
Experience in commercial application of precision animal health technologies and adoption preferred. [?]
Ability to travel (
The following base pay range reflects the anticipated base pay for this position if a selected candidate were to
be located in (Colorado). Base pay may vary based on location and other factors.
Base Pay Range: $95,000 - $145,000
The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and
other factors.
Base Pay Range: $125,000-170,000
[This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.]
We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and
retirement savings benefits along with paid holidays, vacation and disability insurance.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.