Information Technology Manager Jobs in West Carson, CA

SR. MGR, BUSINESS SYSTEMS ANALYSIS - COMMERCIAL LENDING TECHNOLOGY WHAT IS THE OPPORTUNITY? The Senior Vice President, Senior Manager-Commercial Lending Technology Business Systems Analysis provides leadership through other business systems analysts and leaders in a matrixed environment. The senior manager of business systems analysis is an advanced senior professional, who is fully competent to work at the highest level of all phases of business systems analysis and is responsible for the overall strategy, processes and standards of all facets of business systems analysis across multiple areas. The senior manager of business systems analysis ensures that business systems analysis best practices and use of tools are established and communicated resulting in highest quality software products being introduced in CNB's environment. The senior manager will provide regular directions, mentoring, and coaching to Lead BSAs, Senior BSAs, BSAs, and Associate BSAs, ensuring the success of the team's efforts within his/her reporting structure. This individual will need to establish ongoing relationships and interactions with business unit stakeholders along with the various IT groups including project management, application development teams, API technology, Quality Assurance, data management, information security and infrastructure as well as cross-functional agile teams. The senior manager applies detailed knowledge of business systems analysis concepts, practices and procedures to help determine most effective business system applications approaches to meet overall business needs during project evaluations and engages with all levels of staff and management in the technology and business units to ensure successful high quality solutions are delivered. Sponsors the evaluation of new products and practices for the BSA practice and has them implemented/introduced as appropriate. What you will do Responsible for defining business systems analysis strategies, approaches and execution across various development initiatives and methodologies. Develop Business Systems Analysis strategy, methodology, discipline and tools. Drive and improve the BSA team in areas of effectiveness and efficiencies and tools that might improve such in collaboration with the software development, API development and QA teams. Focus on continuous BSA practice improvements including usage of appropriate tools, techniques and processes. Offer leadership, management, support, training to all BSA Guild Members Responsible for Resource management Decisions are guided by resource availability and functional objectives and organizational priorities Drives and tracks business systems analysts project activities, schedule, scope (based on reporting from Manager or direct report BSAs), and effectively communicates changes to scope and or budget to all appropriate parties. May lead large projects with multiple business systems analysts assigned. Works with business teams to understand the requirements for future projects In conjunction with other technology resource managers and team leads, identify high level solution approaches and submit cost and timing estimates for pre-project initiatives Efficiently schedule available resources to develop world class products and services. Responsible for leading business systems analyst activities (managers and individual contributors) including managing, training, work allocation, scheduling, planning, and leading projects. Provides input to Group Manager on functional or departmental strategy Exercises full management authority and may delegate actions to Manager. Be an escalation point for all matters related to business systems analysis and operate as a point of contact for the business systems analysis teams. Responsible for hiring, reviews, counseling, termination, coaching on performance and development Recommends pay actions to Division Group Manager Must-Have* Bachelor's Degree or equivalent Minimum 8+ years of experience working in a business/systems analysis or similar function Minimum 6+ years of experience working with Information technologies Minimum 3 years of experience in Financial Services Minimum 8+ years of Managerial experience Skills and Knowledge Strong interpersonal, analytical, problem solving, facilitation, organizational, prioritization, effective decision making, and conflict resolution skills. Ability to negotiate or persuade others in complex situations. Superior problem solving, critical thinking, and action-oriented in ambiguous situations. Domain expertise in Commercial Lending Technology. Ability to work at highest level of business system analysis and provide solutions to most business problems diverse in scope, to serve as resource to others in the resolution of more complex issues. Strong data evaluation and data mapping skills as well as interface mapping to databases and multiple internal and external applications. Experienced with Databases and capable of writing SQL statements Knowledgeable about APIs and API interfaces Strong direct people management, leadership, planning, and organizational skills Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa of various levels in the organization. (e.g., executive, management, individual contributors) Ability to communicate and persuade at all management levels. Strong problem solving and analysis skills, combined with impeccable business judgment and ability to communicate with highly technical and business management teams Demonstrates resilience and flexibility when presented with challenges or changing priorities Strong understanding of project management methodologies and procedures. Able to lead analysts and plan work in a structured team environment on task and timeline driven work Strong people management skills, including an understanding of how to mentor, coach, and develop team members. Ability to identify and implement training & development plans Ability to build and sustain collaborative and productive relationships with business and technical partners Familiar with Business Requirements tools Knowledgeable in project management methodologies and procedures. Experience working with 3rd party vendor applications Experience working in a multi-vendor (outsourced) environment strongly preferred. Demonstrated experience in motivating and leading business systems analyst teams Compensation Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. #CA-AP#LI-AP

Akkodis is seeking a Technical Support Operations Specialist for one of our clients located in Costa Mesa, CA. Rate Range: $30.00/hour to $34.00/hour; the rate may be negotiable based on experience, education, geographic location, and other factors. This is a hybrid role, 3 days onsite and 2 WFH. For this particular assignment, must be authorized to work in the U.S. without employer sponsorship. This role involves tracking ticket progress, ensuring timely responses to customers, closing tickets and inquiries on time, and running reports in SQL. The ideal candidate will be organized, detail-oriented, and capable of handling large amounts of data to support their coworkers effectively. Experience with some type of SQL reporting tool is an absolute MUST. Candidates without this experience will not be considered. Key Responsibilities: Track and manage ticket progress to ensure timely responses and closures. Run reports using SQL Studio Manager. Organize and analyze data to help team members focus on their tasks. Work closely with the team lead and other associates to support technical support operations. Maintain confidentiality and handle proprietary customer information with care. Qualifications: Experience with SQL Studio Manager, OR another type of SQL reporting tool (candidates without this experience will not be considered). Strong organizational skills and attention to detail. Ability to manage and analyze large datasets. Excellent communication skills and the ability to work collaboratively. Familiarity with alarm monitoring software or similar systems is beneficial but not required. Education: Bachelor's Degree If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis go to *************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Sherman Oaks, CA We are Careismatic Brands Inc., the global leader in medical apparel. We have an outstanding opportunity for a HRIS Coordinator to support the People Business Partner team in organizing, coordinating, and executing HR initiatives and processes within Careismatic Brands. The Human Resources team at Careismatic Brands is responsible for driving organizational effectiveness through strategic HR initiatives, talent management, and employee engagement, ensuring alignment with company values and transformation goals. The HRIS Coordinator will play a pivotal role in supporting HR initiatives, managing annual talent management processes, and maintaining HR systems. This role reports directly to the People Business Partner. This is a full-time hybrid role based in our corporate office in Sherman Oaks, CA, with a schedule of 3 days in the office and 2 days remote. Salary Range: $70,000-$75,000 Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Hybrid work schedule with 3 days in the office. Standard office environment with prolonged periods of sitting and computer use. Occasional lifting of office materials up to 20 lbs. What Your Day Looks Like Coordinate and manage HR initiatives, including annual talent management processes (annual reviews, mid-year check-ins, goal setting). Support organizational transformation initiatives and maintain updated organizational charts. Manage HR systems such as HRIS, LMS, and compensation survey tools. Schedule and coordinate People Business Partner activities. Provide project management support to ensure deadlines and deliverables are met. Collaborate with stakeholders to develop and maintain project documentation and reporting. Assist with internal communications related to HR initiatives. What We're Looking For At least 3 years of experience managing HR-related projects. Proven experience in an HR function. Proficiency in managing HR systems (HRIS, LMS, compensation survey tools). Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis) and presentation tools (PowerPoint), with the ability to create visually engaging presentations and graphs. Exceptional writing skills for clear and professional communication. Strong time management and ability to prioritize tasks effectively. Bachelor's degree in Human Resources, Business Administration, or a related field preferred. What's In It For You 401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Attractive Paid time off Vision insurance At Careismatic Brands, we believe in the power of care. It's the force that drives and inspires us, inside our company and out in the world. It's why we strive to maintain a diverse and inclusive organization - an ever-evolving imperative - where everyone feels respected, valued, and empowered to bring their ideas and perspectives forward. Careismatic embraces the differences that make our organization unique. We are strengthened by diversity in all its forms - including but not limited to race, religion, ethnicity, age, national origin, gender identity, and sexual orientation.

IT Consultant II Solutions SSD - Epic Resolute Work on Billing Projects, Enhancements, Keep lights on work, reviewed dashboards/reports to identify issues/opportunities and present solutions to executive leadership. There is no build in this role as that will be done by IT. Understanding of the workflows, work with operations to come up with requirements, able to design solutions, understand the system configuration, able to test and present results to executive leadership. Basic Qualifications: Bachelors degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement. Epic Resolute Billing Experience (A MUST) experience (technical not just end-user) and revenue cycle knowledge of operations. Must live within driving distance of Pasadena, CA or relocate. Primary Location: Pasadena CA. (Currently 2 days/ month onsite, subject to change) Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:00 AM End Time: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Information Technology Travel: Yes, 10 % of the Time Employee Group: NUE-SCAL-01|NUE|Non Union Employee Location options: Pasadena CA (Hybrid) Note: This position doesn't offer H1B, TN, F1 or OPT VISA transfer/ sponsorship

We have an amazing opportunity for an experienced Project Manager to join our team to lead the overall implementation of supplier programmes for clients. This role focuses on delivery of client requirements and execution of the SOW within agreed project timeframes and budget. This role is based in our Irvine, California office, with the expectation that you will be able to travel within the US & Canada on occasion to meet with clients and stakeholders. Responsibilities: Build and manage strong relationships with clients through all manners of communication inclusive of regular visits to client sites, teleconference calls and written email. Plan and schedule Programme timelines and milestones using appropriate tools and up to date project methodologies. Establish and maintain implementation project plans and governance structure to ensure that key deliverables, milestones and key action steps are taken and met. Lead frequent project calls with clients to track implementation progress against plan deliverables. Lead weekly internal projects meeting with key internal business stakeholders providing key updates for all active project implementations. Ensure ongoing management of the Programme through an appropriate Governance structure. Revise and refine as required. Identify and resolve issues and conflicts within the project team. Identify and manage project dependencies and critical path. Develop and deliver progress reports, proposals, requirements documentation and presentations. We seek candidates with a curious mindset who have a recognised qualification and/or significant experience of project management tools and methodologies, and software such as MS Project. You will be experienced in effectively prioritising and executing tasks in a fast-moving busy environment, using problem-solving and analytical capabilities, whilst working collaboratively and professionally with both colleagues and customers to deliver projects timely completion. You will have a degree or equivalent business experience, with strong written and verbal communication skills, and numerical ability. You will have excellent Excel skills, ideally with pivot tables and macros. With experience of working with Procurement, you will be able to work both independently and within teams. A solid working knowledge of current Internet technologies, API integrations and databases is required. Please apply if you'd like to work for a global company that is helping make the working world more sustainable, safer, cleaner and fairer, with great colleagues and a good pay and benefits package. We welcome applications from armed forces veterans, reservists and their families. We are committed to equity, diversity and inclusion in our practices and workforce. A full role profile is available at Careers at Achilles | Join the Team For more than 30 years, Achilles has protected organisations' business interests and reputations by providing unrivalled levels of supply chain transparency, carbon reduction and management. We are the ESG and carbon management partner of choice for the world's leading global brands. Achilles specialises in supporting customers that require truly robust environmental, social and governance reporting to fully comply with ESG regulation, meet investor requirements, and achieve their own ambitious sustainability goals. We work with market-leading financial, industrial, commercial, and governmental organisations requiring the serious, detailed analysis and expert insight necessary to deliver exceptional reporting confidence. Operating from 22 locations worldwide, Achilles is at the forefront of the battle against climate change, a champion for social justice and human rights, and an expert in health, safety, and risk management. The Achilles Way - how we do things Be Curious - Ask questions, understand why, challenge and grow Commit - Show passion, create value, deliver simple solutions, be a leader Collaborate - Think inclusive, show respect, be helpful, give thanks

GIT America, Inc. is the North American branch of GIT Co., Ltd, specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class diagnostic and connectivity solutions to enhance automotive services and operations. Role Description This is a full-time on-site role as an IT Project Manager at GIT America, Inc. The IT Project Manager will be responsible for overseeing project planning, program management, and ensuring the successful implementation of information technology solutions on a day-to-day basis in Irvine, CA. IT Project Manager Salary Range: $70,000~$130,000 a year Requirements Bilingual in English and Korean At least 3 years of experience in IT project management At least 3 years of experience in software development 8 or more years of IT experience Team player who thrives on accomplishments both individually and as a shared team effort Strong attention to deadlines and budgetary guidelines Excellent presentation and communication skills Proficient in MS Office applications (Word, Excel, PowerPoint, etc) and Jira issue management system Experienced in supervising and mentoring (preferred) Physical Requirements Normal office duties Work may require occasional weekend and/or evening work. Responsibilities Manage IT development projects (C# .Net server systems and Android Apps) from brief to finish Understand customers' main goals, find the problem/solution for each project, manage timelines, manage customer expectations, and interpret their needs to work towards a successful outcome Report and manage costs and revenues of IT projects Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan Structure and manage integrated, multitrack performance databases Develop and maintain partnerships with third-party resources, including vendors and researchers Support collaboration with other cross-functional team members both internal and external to successfully execute business and achieve milestones Job Type & Work Schedule Full-time, Monday to Friday Employee Benefits Health Insurance including medical, dental and vision 401K plan with company matching Paid vacation and sick leave Paid Holidays Annual discretionary bonus Complimentary lunch Work Location Irvine, CA 92602 If you are interested, please send your resume via email at ********************** Please state which position you are applying for in the subject heading. GIT America Inc. is an Equal Opportunity Employer. The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company.

Our client is seeking a Technical Program Manager Lead. This is a direct-hire opportunity that is on-site in Irvine, CA. RESPONSIBILITIES: Work closely with the electronics architecture & design teams to create engineering schedules, closely track program progress, and deliveries against overall vehicle deliverable schedules. Work with electronics suppliers around the world, in addition to partnering with internal development teams to deliver current and next generation technologies into production. Lead and drive the development and integration of electronics via design reviews, ensuring all pre-production builds are supported to effectively launch the vehicle. Identify programmatic risks and work to mitigate and reduce exposure, championing and raising issues and removing roadblocks to hit timing. Work with the vehicle line, software, electrical, mechanical, and other teams to identify and drive critical path and ensure synchronized deliveries. Coordinate with suppliers and supply chain to ensure timely delivery of components and assemblies for prototype builds. Coordinate with Vehicle integration and Electrical Systems to ensure delivery and successful integration of electronic assemblies. QUALIFICATIONS: 5+ years of experience leading technical programs or equivalent BS+ in Engineering or similar technical degree required Detailed knowledge of electrical hardware design, development, validation, and integration process Salary: 140k

At Frontier Energy, we're more than just engineers and professionals-we're a team of innovators, problem-solvers, and visionaries dedicated to advancing clean energy solutions. Our mission is to pioneer the intelligent use of energy for a sustainable and resilient future. We offer a collaborative and dynamic workplace where your ideas are heard, nurtured, and transformed into impactful solutions. With a flat hierarchy and open-door policy, every team member is empowered to experiment, take ownership, and make a real difference. Beyond fostering an inspiring culture, we provide competitive compensation, comprehensive benefits, and opportunities for growth. Join us and be part of a team that's shaping the future of energy while leaving a positive impact on the world. Frontier Energy is in search of a Technical Program Manager to lead several programs supporting technical and regulatory activities focused on energy efficiency and decarbonization for our Regional Energy Network and Community Choice Aggregation clients. Program activities include development of targeted communication and outreach strategies, and services for customer and building professional engagement on topics ranging from single family, multifamily, commercial, building codes and standards, project financing, and contractor training for energy efficiency and building decarbonization. In addition, anticipated projects will benefit from an attention to issues of equity and access, with a focus on diverse communities and interests that are traditionally underserved. The Technical Program Manager job duties and Responsibilities include the following: Develop and manage program budgets, milestone timelines, and reporting deliverables. Support regulatory analysis, data QA/QC, and engineering evaluations on behalf of Frontier's clients. Perform research and analysis and develop clear and concise written summaries of findings. Oversee project team members and their assigned tasks for achieving program success. Actively work with clients, stakeholders, partners, and the public to further program goals. Manage client relationships and support the development of business proposals and funding applications. Provide support to other program teams on an ad-hoc basis. Actively work with stakeholders, partners, and the public to continually uncover and leverage communication channels and opportunities to exceed program goals. Qualifications: B.S. in business administration, management, engineering, statistics, economics, environmental science, or related major 8+ years' experience working on energy efficiency and or other programs for utility and or local government clients “Customer service” ethic to serve our clients and program partners Competent in general aspect of building science, energy efficiency principles and practice Excellent skills with MS O365 office suite Must be able to travel and participate in work events during non-business hours as required Preferred Skills: Experience with local government agencies, California regulatory agencies, and regional and state level utility stakeholders Strong data analysis and qualitative skills, including performing QA/QC of large data sets and working with large data arrays. Advanced user of Salesforce as a program support and reporting function Experience working with issues of access and equity for energy and water affordability, either through policy activities or engagement with communities that are traditionally underserved

InnoActive Group are leaders in providing project management and technology advisory primarily in public agencies and Fortune 500 entities. InnoActive Group has managed various construction and technology projects ranging in size from small projects to multi-billion-dollar capital programs. We are seeking an experienced and motivated Implementation Project Manager to lead and manage the implementation of a digital twin solution. The Implementation Project Manager will be responsible for overseeing the implementation, development, and management of digital twin projects for college facilities. This role will require collaboration with clients and cross-functional teams to ensure technical requirements align with business goals and objectives. Key Responsibilities: 1) Project Management: Oversee the implementation of a digital twin for college facilities, ensuring adherence to project timelines, budgets, and quality standards. Develop and manage a detailed project plan, including scope, deliverables, milestones, and resource allocation. Develop and manage a comprehensive Project Management Plan. Monitor project progress, identify risks and challenges, and implement mitigation strategies. Track and manage the project budget, ensuring efficient resource utilization and cost control. Coordinate with stakeholders, including campus administrators, faculty, staff, and vendors, to gather requirements and ensure project alignment with institutional goals. Ability to keep accurate records of meetings, conversations, and decisions to ensure accountability and transparency. 2) Digital Twin Implementation: Collaborate with technical teams and vendors to facilitate the deployment of the digital twin solution. Oversee the integration of the digital twin with existing campus systems and infrastructure. Validate the accuracy and completeness of digital twin data and models. Knowledge of IoT technologies and their integration with digital twins. 3) Change Management: Develop and implement change management plans, including communication strategies, training programs, and resistance management techniques. Facilitate stakeholder engagement and adoption of the digital twin solution. 4) Communication and Leadership: Effectively communicate project status, progress, and challenges to stakeholders at all levels. Build and maintain strong relationships with campus administrators, faculty, staff, and vendors. Demonstrate strong leadership skills, including the ability to motivate, inspire, and empower team members. 5) Soft Skills Strategic thinking: The ability to think strategically and align the digital twin project with the college's overall goals and objectives. Problem-solving: A strong problem-solving mindset to address challenges and find innovative solutions. Adaptability: The capacity to adapt to changing requirements and emerging technologies. Negotiation skills: The ability to negotiate with vendors and stakeholders to achieve optimal outcomes. Attention to detail: A meticulous approach to ensure accuracy and quality in the digital twin implementation. Qualifications: Bachelor's degree in Architecture, Engineering, Construction Management, or a related field. 5+ years of experience in software implementations within the architecture, engineering, or construction (AEC) industry. Excellent communication and leadership skills, with the ability to work collaboratively in a multidisciplinary environment. Preferred Qualifications: Experience with digital twin implementation or related technologies. Experience with BIM (Building Information Modeling) is preferred. If you are a results-driven, analytical thinker with a passion for technology then we want to hear from you. Apply now to join our team as a Implementation Project Manager role and contribute to delivering solutions that make a difference in the lives of our customers. We offer a competitive salary and benefits package, along with opportunities for professional development and advancement. InnoActive Group is an equal opportunity organization and will not tolerate discrimination based on age, ethnicity, ancestry, gender, national origin, disability, race, size, religion, sexual orientation, socioeconomic background, or any other status prohibited by applicable law. InnoActive Group participates in e-Verify.

Are you a Systems Engineering leader with a passion for research and development Defense projects? As the Systems Engineering Manager, you will oversee a talented team responsible for systems test, requirements management, and system administration while driving innovation through R&D road mapping. This role requires a strategic mindset, strong technical expertise, and proven leadership capabilities. You'll be in a position to grow into the VP of Engineering either at this business or one of their sister companies. As the Systems Engineering Manager, your key responsibilities will include: Define and execute strategic plans for R&D and systems engineering, ensuring alignment with company objectives. Provide leadership to cross-functional teams, managing and mentoring a group of Systems Test Engineers, Systems Requirements Engineers, and a System Administrator. Oversee and refine systems engineering processes, including requirements management, to improve efficiency, quality, and compliance with industry standards such as DO-254, DO-178C, MIL-STD-810, and MIL-STD-461. Drive R&D initiatives, collaborating with engineering and management to define technical roadmaps and manage quality, intellectual property, and bid management processes. Support customer interactions, focusing on military avionics and delivering innovative, compliant solutions. The ideal Systems Engineering Manager will have: Bachelor's degree in Systems, Electrical, Mechanical, or Aerospace Engineering (or equivalent). 10+ years of experience in systems engineering, with 5+ years in leadership roles. Ideally have experience with standards such as DO-254, DO-178C, MIL-STD-810, and ARP4754A. Strong understanding of Model-Based Systems Engineering (MBSE) tools like Cameo and requirements management tools like DOORS. Labview experience is also a plus. The successful Systems Engineering Manager will be based full-time on site, 9/80 work schedule with some flexibility around one day working from home each week. Please apply today and we will be in touch within the first week of January to organize interviews later that month.

Specializing in project, program, and portfolio management, L&F serves large government agencies and Fortune 500 clients. Our unique selling proposition is our focus on strategic initiatives and business transformation, which we achieve through our comprehensive project management services. L&F's core values of change leadership, communication, and accountability are reflected in the way we serve our clients. We are committed to delivering excellent project management services, and our success is evident in our growing client base and reputation. As we continue to grow, we will need highly skilled professionals to join our team to support our various clients (LAWA, ONT, City of LA, City of Long Beach, LACCD, DMH, LACMTA, and more). Please share your profile and resume with us as we actively pursue talent from this community talent pool when new opportunities become available. The Role - Q2 2025 The IT Project Manager will oversee and drive the successful execution of various IT initiatives. The IT PM will be responsible for coordinating cross-functional teams, managing the job scope, timelines, and budget while ensuring that deliverables meet business objectives and quality standards. Responsibilities · Manage the implementation and integration of IT systems · Lead the development of IT strategies aligned with the business goals, ensuring innovative solutions for long- term growth and efficiency · Collaborate with stakeholders to analyze and define business requirements and processes, ensuring IT solutions meet business operational needs · Oversee data governance, management, and analytics, ensuring that the IT systems leverage data effectively for operational efficiency and decision-making · Develop and implement IT policies and procedures that ensure compliance with industry's best practices and regulatory requirements · Develop and enforce cybersecurity protocols, ensuring compliance with industry standards and safeguarding data and systems from threats and vulnerabilities · Oversee multiple concurrent IT projects, ensuring they are completed on-time, within budget, and meet quality and scope requirements · Participate in design reviews for project-related systems, ensuring that technical specifications and performance requirements are met · Assist in vendor selection, manage vendor relationships, and ensure deliverables from third-party service providers meet specifications and timelines · Regularly communicate project progress, risks, and issues to management, internal teams, and external stakeholders · Ensure that all IT projects comply with relevant laws, regulations, and client-specific standards Key Qualifications · 10 years of experience managing IT projects · Bachelor's degree in Information Technology (IT), Computer Science, Engineering, or a related field · PMI PMP, ITIL, or other relevant certifications · Proven experience with system implementations and integration in an airport setting · Familiarity with airport operations and technology challenges · Expertise in cybersecurity, risk management, and data privacy, with a focus on transportation-specific requirements and challenges · Solid understanding of IT infrastructure, data management practices, and analytics platforms · Demonstrated ability to develop IT policies and procedures, ensuring alignment with industry standards and regulatory frameworks · Excellent organizational, communication, and leadership skills, with the ability to collaborate with various departments and manage cross-functional teams · Ability to thrive in a fast-paced, high-pressure environment, effectively managing multiple priorities and stakeholders · Experience creating and supporting the changes necessary across all business units to ensure initiatives are well planned, well understood / communicated, address and overcome organizational inertia and resistance and create a culture of continuous innovation and acceptance of change Preferred Qualifications · Knowledge of airport systems, including passenger and baggage processing systems · Strong knowledge of wireless connectivity solutions in both operational and passenger environments, including deployment and management strategies · Experience with GIS program development and integration into IT systems · Prior experience with Request for Proposal (RFP) processes and vendor selection in the IT sector · Management consulting experience Starting Salary: $150K+ depending on experience Status: Fulltime W2 Employee Location: Onsite M-F - El Segundo or Client Sites in the Greater Los Angeles & Surrounding Benefits: Medical, Vision, & Dental Sponsorships are not available. Note: This job description is intended to provide an overview of the responsibilities and duties of the IT Project Manager. It is not all-inclusive, and additional tasks may be assigned as needed.

Finturf is seeking an experienced and strategic Head of Platform Partnerships to lead the charge in expanding our API-driven multi-lender ecosystem. This role is central to scaling our partnerships with lenders, merchants, and technology platforms, ensuring seamless integrations and mutual growth. The ideal candidate will bring deep expertise in fintech partnerships, API platforms, and multi-lender systems. They will drive initiatives that enhance Finturf's standing as the leading platform for centralized financing solutions, leveraging our advanced mapping, streamlined status tracking, and scalable integration capabilities. Key Responsibilities Strategic Growth and Leadership Develop Strategic Plans: Build and implement a comprehensive strategy for platform partnerships that aligns with Finturf's mission and growth objectives. Expand the Ecosystem: Identify and establish partnerships with lenders, merchants, and technology platforms to enhance Finturf's offerings. Drive Innovation: Collaborate with cross-functional teams to influence product roadmaps and prioritize partner-driven innovations. Partner Management Build Relationships: Establish and nurture strong relationships with senior stakeholders in partner organizations. Manage Performance: Define success metrics, monitor partner performance, and ensure continuous alignment with business goals. Onboarding and Enablement: Oversee partner onboarding processes, leveraging Finturf's API capabilities for efficient integrations. Platform Optimization API Integrations: Collaborate with engineering and product teams to streamline integration efforts, enhancing partner experiences. Status Mapping and Tracking: Utilize Finturf's advanced mapping tools to provide transparency and efficiency in lender and merchant workflows. Industry Advocacy and Leadership Represent Finturf at fintech and lending industry events, conferences, and forums. Build Finturf's reputation as a thought leader in multi-lender integrations and API ecosystems. Required Skills and Qualifications Experience: 5+ years in strategic partnerships, business development, or related roles in fintech or SaaS industries. Technical Acumen: Understanding of API platforms, integration workflows, and fintech ecosystems. Leadership Skills: Proven ability to lead cross-functional teams and drive complex partnership projects. Communication: Excellent negotiation, presentation, and interpersonal skills. Data-Driven Mindset: Ability to define and track key performance metrics, ensuring measurable success. Preferred Qualifications Familiarity with multi-lender networks, API integrations, and loan offer flows. Experience working with mapping systems for application statuses and workflow optimization. Understanding of Finturf's API platform and its features, such as centralized multi-lender access and embedded documentation.

CHAGEE (pronounced CHAH-jee) is a modern tea house with over 6,000 locations globally. Our teas have a rich cultural heritage stretching across several thousand years. We are one of the earliest regional teahouse chains positioned as the purveyor of modern tea culture. Our mission is to refresh and reintroduce the lifestyle of tea to the world, where guests can connect in a beautiful space and enjoy premium and diverse flavors of tea. Through our stores across Malaysia, China, Singapore, and Thailand, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand to the US market, and this is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America. Overview: As a Digital Ordering Platform Manager, you will oversee and optimize our digital ordering channels, including DoorDash and Uber Eats. Your role is pivotal in enhancing our online presence, driving sales growth, and ensuring a seamless customer experience across all digital platforms. What you will do in this role: Platform Operations Management: Oversee daily operations on DoorDash, Uber Eats and other channels, developing and executing strategies to optimize store ranking, increase exposure, and drive sales. Product Growth Strategy: Develop tailored growth strategies for international markets, considering local content trends and user preferences to enhance reach and engagement. Data Analysis & Optimization: Analyze key performance metrics such as order volume, sales revenue, and customer reviews. Identify challenges and opportunities, refining operational strategies to improve conversion rates and repeat purchase behavior. Execution & Performance Review: Implement operational plans, monitor execution, and continuously iterate strategies based on performance reviews to drive better results. User Growth & Acquisition: Expand user base by exploring new growth channels, launching promotional activities, and establishing partnerships to drive traffic and engagement. New Store Launch Support: Assist with the setup and operational launch of new store locations, ensuring a smooth opening and swift integration into regular business operations. Experience you need to be successful: Minimum 3 years of experience in food delivery platform operations, preferably with expertise in DoorDash and Uber Eats platform rules and operational mechanisms. Strong understanding of the U.S. food delivery market, with the ability to identify trends and adapt strategies to changing consumer behaviors. Excellent communication and coordination skills, with the ability to work effectively across teams and liaise with external partners. Experience in e-commerce, digital marketing, or growth strategy in the food delivery space. Proven track record of improving platform performance and driving revenue growth. Familiarity with local food service industry trends and customer behaviors. What We Offer 401K with company match to secure your future Comprehensive medical, dental, and vision insurance with company contribution for individuals and dependents On-site fitness center and wellness programs Generous paid time off and sick policy Income protection including Disability, Life, and AD&D insurance The expected base salary range for this position is $90,000 - $120,000 annually. Your actual base compensation will be determined on a case-by-case basis and may vary based on considerations including (but not limited to): relevant knowledge and experience for this position, skills, education, certifications, and more. Don't miss out on this incredible opportunity to be at the forefront of CHAGEE's expansion into the US market. Join us in shaping the future of premium tea culture and creating unforgettable experiences that will captivate global tea enthusiasts. Apply now and be part of something truly extraordinary!

Senior Mission Manager - New Space Leader A pioneering force in the space industry is seeking a Senior Mission Manager to drive critical programs from inception to execution. In this role, you will serve as the primary technical liaison for customers, ensuring mission success through seamless coordination with internal and external stakeholders. You'll work across multiple teams, overseeing deliverables, schedules, and technical communication to maintain alignment with key partners. This position requires a blend of technical expertise, strategic oversight, and customer engagement. You will be instrumental in managing mission timelines, coordinating major reviews, and facilitating discussions between engineering, operations, and external partners. Expect a fast-paced, dynamic environment where your ability to navigate complex challenges and drive results will be valued. Limited travel may be required. Key Responsibilities Serve as the technical point of contact for assigned programs Manage schedules, deliverables, and stakeholder communications Oversee coordination with launch providers and regulatory entities Go-to person for all vendors and government agencies. Support contract reviews and proposal development Collaborate with cross-functional teams to optimize mission success Qualifications Bachelor's degree in a technical field 5+ years of experience managing space-related programs Strong communication and organizational skills Ability to manage government or commercial programs, desirably USG Familiarity with mission operations, launch services, or spacecraft systems and integration Preferred 6+ years of experience in the space sector Active or reactivatable security clearance Experience in a start-up or fast-growth environment I am keen to speak to senior candidates who have strong experience with the above and have managed USG programs/missions - please apply. This is exciting.

About the Employer Paramount Unified School District is seeking individuals who strive to make Paramount an exemplary district. In order to achieve this, all stakeholders of the District must have a clear sense of its goals. They must seek out, understand, and emulate the characteristics of exemplary schools and be ready to contribute their knowledge and talents to transform this vision into a reality. Job Summary Job Summary Under the direction of the Assistant Superintendent of Business Services, the Director of Technology and Information Systems shall plan, organize, control and direct technology and information systems operations and activities including the planning, development, installation, operation, analysis, maintenance and repair of computer systems and related hardware, software, networks, databases and applications; coordinate and direct projects, personnel, communications, support services and information to meet District information technology needs and assure smooth and efficient Department activities; supervise and evaluate the performance of assigned personnel. View MANDATORY) • Cover Letter indicating qualifications and reasons for applying • Updated (detailed) Resume of experience and training • Three (3) recent letters of recommendation. Please ensure that the references in your letters address your performance in your present or most recent position. • Copy of Transcripts or Degree * Copy of Transcript (Copy of Transcript or Degree ) * Letter of Introduction (Cover Letter ) * Letter(s) of Recommendation (Letter #1) * Other (Letter #2) OR Other (Letter #3) * Resume Requirements / Qualifications Comments and Other Information THE PARAMOUNT UNIFIED SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY/ AFFIRMATIVE ACTION EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, ANCESTRY, AGE, DISABILITY, OR GENDER IN ANY OF ITS POLICIES, PROCEDURES OR PRACTICES. SEE WEBSITE FOR FULL DETAILS For more information about this position, go to the pdf file here *************************************************************************** Description***********1821970.pdf

Paramount Unified School District is seeking individuals who strive to make Paramount an exemplary district. In order to achieve this, all stakeholders of the District must have a clear sense of its goals. They must seek out, understand, and emulate the characteristics of exemplary schools and be ready to contribute their knowledge and talents to transform this vision into a reality. See attachment on original job posting Refer to the job posting for a list of experience requirements or if you have any questions or need further clarification, please contact the email address listed in the posting. MANDATORY)• Cover Letter indicating qualifications and reasons for applying• Updated (detailed) Resume of experience and training• Three (3) recent letters of recommendation. Please ensure that the references in your letters address your performance in your present or most recent position. • Copy of Transcripts or Degree MANDATORY) • Cover Letter indicating qualifications and reasons for applying • Updated (detailed) Resume of experience and training • Three (3) recent letters of recommendation. Please ensure that the references in your letters address your performance in your present or most recent position. • Copy of Transcripts or Degree * Copy of Transcript (Copy of Transcript or Degree ) * Letter of Introduction (Cover Letter ) * Letter(s) of Recommendation (Letter #1) * Other (Letter #2) OR Other (Letter #3) * Resume Comments and Other Information THE PARAMOUNT UNIFIED SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY/ AFFIRMATIVE ACTION EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, ANCESTRY, AGE, DISABILITY, OR GENDER IN ANY OF ITS POLICIES, PROCEDURES OR PRACTICES. SEE WEBSITE FOR FULL DETAILS

Are you a junior-level IT pro with a passion for keeping systems running smoothly, securely, and efficiently? Join Vital Research-a mission-driven social science research and evaluation firm dedicated to conducting community-driven, culturally responsive, and innovative research that creates meaningful impact. As an IT Systems Administrator (Hybrid), you'll be at the heart of our company's IT operations, managing and maintaining our IT infrastructure, ensuring its reliability and performance. In this essential role, you'll gain hands-on experience with troubleshooting, system optimization, and cybersecurity, while collaborating with a small, supportive IT team. If you're a tech-savvy problem solver ready to grow and make a difference, we want to hear from you! This role offers the chance to expand your skills while making a significant impact. Responsibilities System Administration & Infrastructure Management Apply and manage security patches and updates across Windows, Linux (Ubuntu/Debian, CentOS), and AWS instances. Configure and maintain Active Directory, Group Policy, DNS, DHCP, and TCP/IP networking. Administer and troubleshoot VMware ESXi for virtualization management. Oversee backup and disaster recovery solutions to ensure business continuity. Implement security best practices across on-premises and cloud environments. Cloud, Database, & Network Management Deploy, monitor, and optimize AWS services, including EC2, IAM, S3, and cost controls. Administer Microsoft SQL Server, managing backups, restores, and security settings. Maintain compliance and security for cloud-based workloads. Manage firewall configurations (Fortigate), VPNs, and security policies to prevent cyber threats. Monitor and mitigate security risks, including phishing attempts and unauthorized access. Enforce encryption, multi-factor authentication (MFA), and data protection standards. Enterprise Software & Mobile Device Management Manage Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and licensing. Oversee BOX cloud storage, ensuring user access, security, and enterprise integrations. Administer MDM for mobile device enrollment, policy enforcement, and remote troubleshooting (Android). User Support & IT Operations Provide Tier 2 and 3 technical support via remote access, phone, email, and in-person assistance. Troubleshoot hardware, software, and application issues for desktops and laptops. Utilize IT Service Management (Wrike) for ticket tracking and resolution. Conduct user training on IT security best practices and enterprise applications. Maintain IT asset inventory and procurement tracking. Compliance & Documentation Ensure compliance with industry regulations, including HIPAA, PHI, and PCI DSS. Maintain IT documentation, including policies, network diagrams, disaster recovery plans, and security protocols. Conduct regular system audits and security reviews. What We're Looking For Education & Experience: Bachelor's degree in IT or a related field (or equivalent experience) with 3-5 years of experience in IT system administration. Skills: Expertise in Windows Server, Linux (Ubuntu/Debian/CentOS), AWS (EC2, S3, IAM), Microsoft SQL Server, network services, virtualization (VMware), and cloud-based tools like Office 365 and MDM solutions. Certifications: Preferred certifications include Microsoft Certified: Azure Administrator Associate, AWS Certified Solutions Architect, and ITIL Foundation. Why Join Us? Shape and secure Vital's tech landscape in a collaborative, fast-paced environment. We're seeking a proactive, tech-savvy problem solver to drive innovation and optimize systems. Make an impact - Contribute to meaningful research that drives change. Great benefits - Medical, dental, and vision care. Work-life balance - Flexible hours and vacation. Professional growth - Certifications and hands-on experience. Future security - 401(k) plan after one year. Wellness support - Employee Assistance Program. Ready to advance your IT career? Apply today by submitting your resume and cover letter-we'd love to hear from you! About Vital Research Founded in 1982, Vital Research is a national consulting firm specializing in high-quality social science research. We partner with clients across 40+ states to deliver research and evaluation that drive actionable insights and community transformation. We are dedicated to fostering a diverse, equitable, and inclusive workplace. Learn more at **********************

Job Details East 3rd St Health Center - Los Angeles, CA $120,916.00 - $194,708.00 SalaryDescription The Director of Information Systems (IS) will provide leadership and oversight to build and maintain a robust and secure information technology infrastructure. The Director is responsible for managing the organization's information systems services, including helpdesk operations, system security, network and infrastructure management, the implementation and support of Microsoft technologies, EHR and data analytics applications. This role requires strategic leadership to ensure the alignment of IS functions with business objectives, especially through data-driven decision-making and operational excellence. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Supports and implements the organization's vision, mission, and values, ensuring alignment in all financial and business service operations. Oversees and manages daily department operations, including IS helpdesk, EHR (Epic), and data report requests, ensuring timely and efficient resolution of issues and ensuring the delivery of high-quality services across the organization. Supervises information systems, EHR, and data analytics department staff to include screening, interviewing, hiring, disciplining and terminating. Guides, directs, disciplines, coaches and motivates staff regarding work performance, problem solving, and decision making to ensure staff meet work standards. Conducts all aspects of supervision in a professional, consistent and objective manner. Maintains and optimizes the organization's IS infrastructure, including network configurations, systems architecture, and integration of Microsoft technologies, while ensuring high availability, conducting performance assessments, and addressing vulnerabilities. Manages the development, implementation, and optimization of cloud technologies using Microsoft Azure, ensuring scalability, performance, and security of hosted applications and services. Leads cybersecurity initiatives, including threat detection, network monitoring, incident response, and disaster recovery planning. Ensures regular testing and updating of disaster recovery and business continuity plans, focusing on cloud-based solutions and securing critical data systems. Assesses current systems and processes to identify areas for improvement in system performance, data security, and user experience, and implements ongoing optimization to ensure the consistent delivery of reliable, high-performance IT services. Assists with development of data security policies to safeguard sensitive health and business data, ensuring HIPAA compliance, regular audits, and adherence to security standards, including data security protocols and cybersecurity measures to protect organizational data and systems. Spearheads data reporting and analytics through Power BI, ensuring the creation of meaningful reports and dashboards for clinical, administrative, and financial leadership. Provides insights into operational efficiencies, clinical performance, financial data, and system health. Implements robust data governance policies, particularly for reporting, data analysis, and healthcare compliance. Manages contracts with vendors while ensuring cost-effective procurement of IS resources. Works closely with other departments, including clinical teams, finance, HR, and operations, to understand and address their IS, EHR and data reporting needs. Regularly meets with senior leadership discuss the status of projects, performance metrics, and reporting insights that support decision-making. Creates and maintains user guides, FAQs, and other technical documentation. Assists in department projects and maintenance that may need to be conducted after standard business hours. Must be willing and able to work on call rotation. Must be willing and able to work at all locations as needed to provide in-house support and ensure patient care needs are met. Must be willing and able to work regular business hours and evenings and weekends as needed to support the organization. Performs all other duties as assigned. Qualifications QUALIFICATIONS, SKILLS & ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in computer science, Information Systems, or a related field required. Master's degree in computer science or related field is preferred. 8+ years of experience in IT systems management, with at least 5 years of leadership experience managing teams and large-scale IT projects required. Project management experience required. Certifications in Microsoft technologies (e.g., Azure, Power BI), Epic EHR, and cybersecurity (e.g., CISSP, CISM) are highly desirable. Proven experience with Microsoft technologies (Azure, Power BI, MS-SQL) and cloud-based systems. Experience managing and supporting Epic EHR systems, including integration with other enterprise applications. Solid understanding of network architecture, infrastructure management, and security best practices. Hands-on experience with data analytics and business intelligence reporting, particularly with Power BI. Strong analytical, troubleshooting, and problem-solving skills. Ability to prioritize and manage competing demands effectively. Demonstrated skills in building, motivating, and retaining high-performance teams. Ability to influence and engage direct and indirect reports and peers. A customer-oriented mindset with the ability to provide high levels of service and support. Critical thinker able to navigate business issues daily, and to make strategic and tactical decisions based on data insights and operational needs. Possesses excellent written and verbal communication skills, utilizing, tact, active listening, empathy, and compassion. Able to manage conflict in a direct and professional manner. A genuine passion and deep appreciation for the mission of the Organization. Flexibility to work both remotely and onsite as needed, including the ability to attend impromptu meetings or handle urgent issues in person at any of Gracelight Community Health's locations. PHYSICAL, ENVIRONMENTAL, AND MENTAL REQUIREMENTS: The physical, environmental, and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical: While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or sit. The employee is occasionally required to push/pull objects up to 50 lbs, and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. The employee is occasionally required to ascend and descend stairs. Specific vision abilities required by the job include close vision, color vision, and ability to adjust focus. Sensory: The employee is frequently required to read documents, written reports, and plans. Ability to compose routine reports and correspondence. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff, etc. Must be able to speak clearly and understand/be understood using the English language. Cognitive: The employee is frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days. Must be able to analyze information, problems, situations, practices, or procedures. Must be able to analyze complex technical data using qualitative and quantitative sources of information to formulate logical and objective conclusions and to recognize alternatives and their implications. Must be able to carry out instructions delivered in written, oral or in other daily situations that arise and deal with problems involving several concrete variables in standardized situations. Environmental: Frequent exposure to varied office and mixed (health center/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises. SPECIAL REQUIREMENTS: Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Gracelight practices. This position requires driving for business purposes. A valid California driver's license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR (Motor Vehicle Record) sufficient to obtain and reasonably maintain insurability under the agency's auto liability policies are essential job requirements. A personal cell phone with reliable service is required. If business use exceeds typical personal use, a stipend may be provided. While not initially required, the candidate may be required to obtain and maintain First Aid and CPR certification.

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators. With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment's passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company's content partners include Discord, HYBE and DC Comics, among many others. The Junior IT Administrator is responsible for serving as the first point of contact for IT support, troubleshooting hardware, software, and network issues for WEBTOON's employees. This role includes managing user accounts and system access, supporting onboarding and offboarding processes, and providing technical assistance with various business tools. The ideal candidate will have a strong understanding of IT systems, excellent communication skills, and a customer-focused attitude to effectively resolve technical issues and support users. Essential Duties:Serve as the first point of contact for IT support, troubleshooting hardware, software, and network issues.Manage user accounts, permissions, and system access.Support onboarding/offboarding processes by provisioning devices and accounts.Maintain and deploy IT equipment; conduct hardware replacements or upgrades as needed.Provide technical support for operating systems, Microsoft Office, Google Workspace, VPN, and other business tools.Document IT processes and create user-friendly how-to guides.Collaborate with vendors for hardware and software procurement.Assist in IT security management and Helpdesk initiatives. Minimum Qualifications:Diploma or degree in Computer Science, IT, or a related field, or equivalent experience.1-2 years of experience in IT support or Helpdesk roles.Strong troubleshooting skills and familiarity with mac OS, DNS, O365, Google Workspace, and VPN systems.Excellent communication skills and a customer-focused attitude.Korean language proficiency is a plus but not required.Ability to work independently and as part of a team.Flexibility to work outside standard hours as needed. What We Offer: Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals Health benefits, including vision and dental!Generous PTO and Parental Leave Top-up 401K ContributionsCommuter BenefitsWork-From-AnywhereGlobal WEBTOON and LINE FRIENDS discount program Winter break shutdown and a whole lot more! $60,000 - $70,000 a year With approximately 170 million monthly active users, WEBTOON Entertainment's IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world's leading webnovel platform--Wattpad WEBTOON Studios, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. Join us and work with some of the biggest artists, IP, and fandoms in comics!