Information Technology Manager Jobs in Tulsa, OK

The IT Operations Manager will be responsible for managing the day-to-day operations of the OSUMC IT department to ensure the availability and reliability of all OSUMC systems and networks, managing technology vendors, new system and technology implementation projects. The IT Operations manager must ensure that the OSUMC IT policies and procedures are up to date and compliant with industry standards and regulations. Qualifications Bachelor's Degree - BA/BS in Computer Science, IT, or relevant field 5+ Years Proven Experience in IT Management Experience with system installations and implementations. Experience working in healthcare. Experience managing several projects and ability to prioritize tasks. Experience managing and communicating with third-party vendors.

City National Bank and Trust IT Technician Department: IT Status: Full Time

Position Requirements: To oversee and maintain the IT infrastructure for Transformation Church locations in Tulsa and Bixby. This role is responsible for managing day-to-day IT operations, supervising a direct report, and ensuring networking, systems, and hardware stability and security across all locations. The ideal candidate will have a strong background in physical networking, including Meraki and Ubiquiti troubleshooting, and IT project management. HEART (Passions + Purpose) Demonstrate a stable, mature Christian walk, reflecting the fruit of the Spirit. (Gal 5:22-23) Maintain a strong, personal relationship with God, exemplifying a disciplined worship plan through prayer, Bible study, and financial giving of tithes and offerings Steward well church and personal finances, relations, time, and health Help transform lives by regularly inviting others to our church services Emotional health and balance between handling multiple, fast-paced projects simultaneously Belief and understanding of TC's culture code, core behaviors, and C.O.R.E leadership Passion for Representing God to the Lost & Found Willing to become a member of TC and submit to the direction of the pastors and Lead Staff Passion for putting Christ in the middle of a culture HAND (Expectations + Duties) Design, maintain, and troubleshoot wired and wireless network infrastructure using Meraki and Ubiquiti solutions Oversee network security, firewalls, and VPN configurations to ensure secure access and compliance Manage internet service providers (ISPs) and vendors to maintain optimal uptime and performance Implement and maintain structured cabling systems, including fiber and Ethernet connections Ensure network redundancy and failover solutions to minimize downtime Oversee all IT hardware and software, including servers, switches, routers, workstations,and AV integrations Manage and support ticketing, point-of-sale (POS), and access control systems in the arena Maintain cloud-based and on-premises servers, storage, and backup systems Provide hands-on technical support and troubleshoot issues for both office and arena staff Ensure smooth integration and support for mac OS environments, including troubleshooting and managing Apple devices Programming and managing our Avigilon access control system, including printing badges, programming doors for events, and managing installation for new construction All other duties, as assigned Strategic Leadership Lead major division-wide and department-wide projects by facilitating cross-departmental/team workspaces, from conception to post-project debriefs Leads creation of agenda and discussion of department-wide (monthly) and Team Director meetings (weekly) Helps the Team Directors (TD) and their teams understand and carry out the vision and strategic direction Tracks strategic initiatives and major projects by monitoring progress towards meeting goals, analyzing data, ensuring follow-through, and sustaining momentum needed to drive these initiatives Oversees department budget and stewardship of finances Leadership Development Provide support, encouragement, and coaching in the development & nurturing of TDs Lead weekly team meetings (1:1 or group settings) in a timely fashion, with the agenda in mind to include major announcements/updates and leadership development training Oversees the staffing, development, evaluation, and education of TDs Quarterly reviews for all direct reports, including occasional Mile Markers, Performance Improvement Plans, and Corrective Action HEAD (Knowledge + Training) Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) Five + years in IT management, networking, or system administration, with experience in physical networking Strong knowledge of Meraki and Ubiquiti networking solutions, including VLANs, Wi-Fi, and VPN Proficiency in mac OS administration, troubleshooting, and Jamf PRO Experience managing enterprise IT infrastructure, firewalls, and security systems Ability to diagnose and resolve complex technical issues in high-demand environments Excellent leadership, communication, and project management skills Experience in an arena, event venue, or large-scale facility IT support is a plus Supervise, mentor, and develop an IT Support Specialist (or relevant direct report) Coordinate with external vendors, contractors, and service providers for IT-related projects Develop IT policies, procedures, and best practices to enhance operational efficiency Train employees on IT security and system usage as needed Plan and execute IT upgrades, expansions, and technology implementations Monitor and assess new technology trends to enhance the arena and office IT environment Ensure compliance with data security regulations and best practices Ability to adjust and handle multiple, high-level, fast-paced projects simultaneously Exceptional tact and discretion with confidential information Excellent communication skills, both written and verbal Proficient computer skills with Apple, Microsoft, and Google products and the ability to learn TC-used databases and technologies Work Conditions & Physical Requirements On-site role with availability for after-hours support as needed Ability to lift and transport IT equipment up to 50 lbs. Ability to stand and walk for extended periods of time Comfortable working in an arena environment with event-day responsibilities

Description & Requirements Maximus is seeking a passionate and proactive Human Resources Manager to join our team. In this role, you will serve as a Human Resources Business Partner to program management, providing comprehensive HR support and guidance. Key responsibilities include enhancing employee relations, managing HR processes, performance and talent management, conducting data-driven analysis, facilitating change management initiatives, and ensuring compliance with regulatory requirements. The ideal candidate will demonstrate strong leadership skills, a commitment to continuous improvement, and a focus on fostering a positive work culture. **This position is remote-eligible and would require working from a home office. Candidates may be located anywhere within the United States but must work East Coast business core hours.** Essential Duties and Responsibilities: - Conduct organizational analysis and contribute to human resources and talent management objectives. - Collaborate with human resources team on business initiatives and objectives. - Manage implementation and administration of human resources processes including recruitment selection, onboarding, orientation, performance management, employee relations, individual and leadership development, reward, recognition, compensation and benefits, health and safety, diversity, retention, succession planning, and regulatory compliance. - Conduct investigations into employee complaints or concerns. - Develop, update, and communicate HR policies and procedures. - Ensure compliance with local, state, and federal employment laws. - Stay informed about changes in HR regulations and adjust policies accordingly. - Lead positive employee relations interactions and employee engagement activities. - Establish and measure human resources metrics. - Devise and implement retention strategy while partnering with leaders in regard to career path opportunities. - Drive regulatory compliance. Job-Specific Essential Duties and Responsibilities: - Comprehensive HR Management: Responsible for overseeing all aspects of HR program support, including onboarding/offboarding, performance management, talent management, employee relations, compensation, benefits and MALT leave support, diversity initiatives, trending analysis, engagement strategies, Workday support, and regulatory compliance. Also, collaborate with the HR Director on special projects and corporate HR initiatives. - Data-driven Insights: Conduct trending analysis for programs to identify patterns and make data-driven recommendations. - Employee Relations Enhancement: Foster positive work relationships and enhance morale by providing proactive guidance and support to both employees and management, resulting in increased productivity and high engagement. - Strategic Partnering: Collaborate with program management to integrate HR initiatives seamlessly into the organizational strategy and serve as a trusted advisor to the business. - Change Management: Partner with the HR Director to implement change management strategies and learning and development initiatives, aligning HR practices with business goals and objectives. - Program Support and Coaching: Provide guidance and coaching to managers, recommending interventions to uphold organizational values and effectively achieve operational objectives. - Conflict Resolution and Compliance: Manage employee relations issues, including progressive discipline, and ensure adherence to regulatory requirements such as USDOL, EEO, and AAP, minimizing legal risks and maintaining a compliant work environment. - HR Team SOP Enhancement: Provide review and enhancements to team HR SOPs. - Professional Development: Continually enhance individual competencies and subject matter expertise through ongoing professional development activities, staying abreast of industry best practices and emerging trends. Minimum Requirements - Bachelor's degree in related field required. - 5-7 years related professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Job-Specific Minimum Requirements: Experience: - Experience working in Government Contracting, Technology, and Professional Services sectors, with a commitment to maintaining confidentiality and professionalism in all interactions. - Minimum of 5 years of progressive experience in human resources, demonstrating a comprehensive understanding of HR principles and practices. Experience in supporting client support roles. - At least 3 years of managerial experience in HR-related areas, showcasing leadership and team management capabilities (Preferred) - Proven capacity to manage and prioritize deliverables and program support with meticulous attention to detail, while flexibly adapting to evolving priorities. - Track record of actively engaging in both day-to-day program support and strategic initiatives, exhibiting forward-thinking as a strategic business partner. - Ability to effectively collaborate and build strong partnerships across all organizational levels, fostering a culture of trust and collaboration. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

The Director of Physical Infrastructure works in tandem with the VP of Construction Management and Facilities (VPCF) on the execution of all ongoing construction projects including managing project deadlines and deliverables. The DPI coordinates work schedules with VPCF, professional partners, vendors, branch staff, and the Facilities Team. The DPI will coordinate construction details between contractors, subcontractors, and municipalities wherein TTCU is engaged in construction and maintenance projects. The DPI will assist the VPCF with project development and timelines, project budgeting, value engineering, and job site quality control. The DPI will serve as owner representative in testing, inspection, quality control, and punch lists. The DPI will also execute construction and maintenance-related tasks at the direction of the VPCF. The DPI will be the credit union champion regarding ongoing safety and OSHA requirements and regulations, ensuring proper workplace safety at all credit union facilities. Supervises: Facilities Management Assistant, Facilities Maintenance Manager, and Facilities Management Supervisor Essential Job Functions and Responsibilities Construction budgeting and estimating. Ability to read and interpret construction documents and drawings. Organize, manage, plan, and collaborate with Facilities staff, branch staff, professional partners, vendors, construction managers, subcontractors, and other stakeholders. Work with VPCF for planning, monitoring, and supervising construction projects with goal of successful completion. Duties include supporting VPCF with managing project resources, deliverables, and plans related to credit union construction projects. DF will assist in developing, preparing, and managing the department budget. Performs duties in compliance with regulatory requirements including, but not limited to, the Bank Secrecy Act. Verifies that invoices and pay applications accurately reflect the work performed and/or goods delivered as stated. Assist in processing invoices for final approval. Develops and creates facility OSHA assessments and routinely inspects for OSHA small business safety compliance and overall operational efficiency. Creates budgetary cost estimates for furniture, fixtures, and equipment including lifetime warranty schedules for reliability and in alignment with TTCU standards - all to limit unnecessary losses to TTCU and to maintain a high level of quality and stewardship for the Credit Union and its members. Minimum Qualifications Educational Requirements Bachelor's Degree (Construction Management or Project Management emphasis preferred) Experience Experience with Facilities Management 3-5 years Intermediate Experience leading and managing people 3-5 years Intermediate Experience purchasing and procuring materials practices 3-5 years Intermediate Experience with general repairs 3-5 years Intermediate Experience with in-field construction management 3-5 years Intermediate Experience with in-field construction-related project management 3-5 years Intermediate Certificates/Licenses Must have and maintain a valid driver's license Must have a clean driving record; an annual MVR will be pulled to ensure compliance Additional Requirements Job Knowledge * Ability to interpret contracts, construction documents, schematic diagrams, plans and drawings * Good knowledge of building systems and controls including electrical, mechanical, structural, plumbing, building envelope, as well as landscaping and grounds * Excellent organizational skills with attention to detail and accuracy * Good knowledge of construction and project management * Good knowledge with Microsoft Office (Word, Excel, PowerPoint, Service Desk, and Outlook - Bluebeam, Smartsheets, Procore, and AIA a plus) Interpersonal Skills * Excellent written and verbal communication skills required to work effectively with employees, professional partners, and vendors in collaborating, understanding, and resolving construction issues. Planning, accomplishing, and executing quality and excellent work that creates value and opportunities for efficiencies. * Ability to create an atmosphere which promotes TTCU's core values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic, and professional demeanor while providing extraordinary management and service to members while fostering teamwork among employees. Working Conditions * Routinely perform work indoors in climate-controlled shared work area with a moderate level of noise * Travel or perform work outdoors - sometimes inclement weather * Must be able to perform job functions independently and under supervision and work effectively on own and must take direction. Must be a self-motivated, self-starter and able to plan and assign their own work activities and the work duties of the team. * Must be able to read and carry out various complicated written and oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence in a friendly and pleasant manner. * Must be able to perform basic mathematical calculations with extreme accuracy. * Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. * Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace and troubleshoot innovative solutions and repairs. * Must be able to effectively handle multiple, simultaneous, and changing priorities. * Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Responsibilities include upgrading computers to Windows 11 and responding to Help Desk inquiries as needed. Position is estimated to last six months and is based in the Tulsa office. No third-party applicants or staffing firms, please.

Responsibilities: Troubleshoot employee IT/network related issues via phone, email or chat. Evaluate existing systems and processes to identify areas for improvement. Maintain documentation related to IT systems, processes, and procedures. Utilize reports, dashboards, and data visualizations to communicate insights and recommendations to stakeholders. Monitor and troubleshoot IT systems and applications for issues and make recommendations for improvements. Participate in the implementation of new IT systems and applications, including testing, training, and user support. Configure, troubleshoot, install, repair, and resolve issues on various information systems and technologies. Manage IT assets according to policy and established procedures. Assist with various projects, deliverables, and tasks to support departmental and cross-functional projects. Maintain and mature positive professional relationships with BOK Financial workforce. Assist with 3rd party technical support vendors as required. Manage, track and record activities and work utilizing the ITSM platform and meet established service level objectives. Utilize support-related procedural, technical, and administrative documentation. Provide support by addressing end-user issues and service requests. Escalate issues to higher-level analysts when necessary. Duties may require on-call support during non-business hours. May perform other duties as assigned.

Focus on the development and support of new and existing Database Management Systems (DBMS). Responsible for the design, development and implementation of new applications as well as maintaining and updating existing programs. KEY RESPONSIBILITIES: * Perform Oracle DBA Functions * Design and analysis of critical Database Management Systems (DBMS) related to the AMISYS systems and surround code programs. * Design, code, test, maintain and document structured desktop and web programs using various applications software. Take written program specifications and develop working applications to be implemented for the end-users. * Work with end-users to determine their specific requirements and needs. Document those requirements and develop written program specifications from them. Maintain and update existing applications as needed or requested by end-users. * Train end-users on newly developed and existing applications. * Required to be on call 24/7. May be contacted by phone or email. May receive up to 3 to 4 calls per week. * Perform other duties as assigned. QUALIFICATIONS: * Skills in project management. * Understanding of mathematical concepts and skills in abstract reasoning. * Successful completion of Health Care Sanctions background check. * Proficient in personal computer applications, Windows/Client Server programming languages, and database design. * Excellent problem solving and organizational skills. * Ability to communicate technical information to users in concise understandable terms. * Ability to work as a team member in a high paced environment. * Must be able to maintain and preserve information of a highly confidential nature. * Ability to converse and write fluently in English. EDUCATION/EXPERIENCE: * Bachelor's degree, Masters degree preferred. * 5 years related systems experience. Project management experience preferred. CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin Other details * Job Family Commercial * Pay Type Salary Apply Now * Tulsa, OK, USA

Monitor multiple information technology systems and perform incident management and/or address service requests related to IT systems and applications. Responsible for IT assets, per defined processes as required by position. + Utilize Service Now and Power BI reports to monitor IT asset health and identify lost or missing assets. + Monitor physical inventory in the stock rooms and warehouses to ensure sufficient inventory of desktops, laptops, and accessories are available. + Coordinate with the appropriate team members to troubleshoot and resolve issues. + Perform basic application and infrastructure monitoring functions. + Create and route basic Service Now Incident tickets to appropriate IT teams and resolve/close IT tickets as they are completed. Position Requirements Working knowledge relative to: + Computer hardware + Awareness of networking + Communications Working knowledge with current infrastructure technologies and the ability to understand and support the following as required by position: + Desktop/laptop hardware, operating systems, and Office suite + IP networking + Event monitoring, logging, and data collection techniques + Virtualization technologies + Windows desktop operating system Working knowledge of current infrastructure technologies and the ability to understand and support the following as required by position: + Windows servers + Linux Operating systems + CISCO switching and routing System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Summary: The Information Technology Project Manager is responsible for all phases of project management in the planning and tactical execution of technology initiatives that support the mission of The University of Tulsa. The Project Manager assists business units in improving the way they deliver services by understanding their needs, analyzing existing business processes, translating change and implementation requests into IT project requirements, and overseeing and managing those projects and implementations to successful completion. The position is responsible for managing project expectations, defining project scope and deliverables, communicating the functional requirements and dependencies to the relevant IT team members, developing project plans, and creating relevant documentation to track progress. In addition, this role may also provide technical administration support for a portfolio of applications currently in production for the university. The university is a highly collaborative environment, communication across organizational units within IT, faculty, staff, and administration is essential in support of project management. This role works closely with all levels of IT and the university to provide technology leadership and strategic planning for the university. Key Responsibilities: Project Management (60%): The IT Project Manager will be responsible for managing projects related to the development and implementation of new systems and applications. This includes developing project plans, managing project timelines, and ensuring that projects are completed on time and within budget. o Lead internal project planning and development of solutions for client needs. o Identify and oversee business process-driven technology improvements. o Work with third-party partners or solutions in developing or implementing solutions. o Provide pre-sales technical consulting by participating in online demonstrations, and conference calls for enterprise-level SaaS solutions. o Define technical requirements, outline use-case(s), resources, and cost to implement solutions, and contribute to defining the project charter for opportunities to support our mission, automation, efficiency, and simplification. o Understand, document, and monitor application layering dependencies (User-Interface, Deployment, Public Interface, Application Domain, Application Infrastructure, Technical Frameworks, and Platforms) and application component dependencies. o Understand and monitor impacts to and dependencies between existing applications and environments. o Define and direct proof-of-concept tasks for proposed architectural interactions. o Work closely with departments to respond to proposals and RFP's to ensure that all technical information and recommendations address the requirements. Consulting and Designing Solutions (20%): The IT Project Manager will work with stakeholders to understand business requirements and design solutions. This includes identifying gaps in existing systems and processes and recommending solutions to address those gaps. o Cloud-Based Systems may include Microsoft 365 Power Platform, enterprise ticketing systems, document management systems, and other cloud-based low-code workflow automation platforms. o Analyze customer requirements and business demands to assess design/technology alternatives and propose solutions. o Collaborate with other teams and vendors to develop and implement new solutions to meet business requirements. Applications Portfolio Management (20%): The IT Project Manager will be responsible for managing the organization's applications portfolio. This includes identifying opportunities to improve existing applications and recommending new applications to meet business needs. This department serves as administrators for various systems including SharePoint Online, TeamDynamix or the Enterprise Service Catalog and ticketing system, Document Management System, and other enterprise systems/tools. o Keep up to date with the latest features, capabilities, and applications released by different platforms/systems to ensure we can provide the best guidance to our clients. o Provide technical support by participating in vendor support calls for enterprise-level technical issues or upgrades. o Assist with gathering requirements for SFTP file uploads, SSO , or file integration implementation or changes as requested. o Facilitate, present, and lead technical discussions with technical SMEs as well as customers and other stakeholders. SKILLS AND CHARACTERISTICS - Flexibility - Project Management - Desire to Learn - Time Management - Communication Skills - Problem Solving Aptitude - Teamwork and People Skills - Analytical Skills - Decisiveness Physical Demands Special Job Dimensions: Typical work hours are Monday through Friday, 8:00am to 5:00pm. Work days and hours vary due to the nature of the University environment and the responsibilities of this position, with occasional evening and weekend work required. Note: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description. Required Qualifications Minimum Qualifications: Knowledge/Skill/Ability Bachelor's degree, preferably in Management Information Systems, Business Administration or related field, or 2+ years of project and application management experience. Experience in IT Project Management. Experience in project scoping, analytical assessment and product demonstration skills. Experience with Microsoft 365 - Azure, SharePoint, Teams, Power BI, Power Apps, Power Automate, and other Office Applications. Ability to collaborate with and motivate multiple groups toward accomplishing a task. Strong verbal, presentation, written, and organizational skills. Comfortable with a consultative presentation to C-level business executives as well as detailed, in-depth discussions and trainings with a more technical audience. Preferred Qualifications Preferred: PMP Certification Expertise with the Microsoft Environment Expertise with information technology applications, processes, software and equipment Knowledge of advanced it project management strategies and software Demonstrated cross-functional project management experience Demonstrated team performance skills and service mindset approach Attitude that supports an agile working environment

Hogan Assessment Systems, an international authority in personality assessment, helps businesses reduce turnover and increase productivity by hiring the right people, developing key talent, and evaluating leadership potential. Available in 50 languages across 180 countries, our portfolio of employee selection, development, and leadership products allow companies to better manage their human resource capital and retain top talent. Summary/Objective As a member of the Integrated Solutions Team, this position will work closely with the Senior Solution Designer, Instructional Designer, and Global Learning team to create and execute the project management protocols required to develop, organize, maintain and perform quality assurance for solution content and learning assets. This role requires extensive cross-functional collaboration with departments including the commercial teams, data science, product, and marketing. The successful candidate will play a critical role in ensuring the standardization, quality assurance, and management of client-facing learning and development assets. Essential Functions Manage solution and/or learning development projects from start to finish, ensuring quality deliverables, smooth handoffs, efficient review procedures, and clear communication between all involved collaborators and stakeholders Implement the infrastructure required to enable the Integrated Solutions team to efficiently create, review, store, maintain, improve, and distribute a complex array of learning resources and solution assets across diverse file types, intended audiences, and foreign language translations Work with the Integrated Solutions Team to create and carry out standardized project plans for new learning content development, maintenance, and/or implementation. This work will include collaborating with the marketing, product, and translation teams to ensure effective project management, resource management, version control, and asset storage Serve as an ambassador to the Data Science and Commercial teams by developing an understanding of their current content usage, and potential updates needed Contribute to the Solution Backlog by estimating effort, managing timelines, updating project status, assigning tasks, and keeping key initiatives on-track Document solution backlog requests, needs, and ideas received from the business (customers, facilitators, commercial teams, coaches, etc.), regularly reviewing with the team, consolidating redundancies, and gathering information needed for refinement Assist Integrated Solutions leadership team with refinement activities that enable prioritization of projects in the backlog Support the development of customer feedback tools to better understand content revision and facilitator resource needs Work closely with the product, marketing, and GLD operations teams to ensure the successful implementation and rollout of new learning content Partner with the Senior Solution Designer and Instructional Designers to pilot test, QA, and review new solution content. Support in the development of new learning and solution content as needs arise by authoring and/or reviewing content, text, learning modules, and other assets Work with the product, infrastructure, and applications development teams to format, organize, and tag learning and solution content to be added to the Content Repository Work with the Content Builder Product Owner, Learning Technologist, and affiliated teams to define Integrated Solutions business requirements for Content Builder functionality Collaborate with the Senior Solution Designer to plan and communicate project timelines and release schedules with internal stakeholders Please note this description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Requirements Essential Competencies Ability and willingness to learn, innovate, and iterate Ability to deal with ambiguity and shifting priorities Collaborative and communicative Able to work cross-functionally and collaborate with senior stakeholders Project management skills including internal resource coordination, planning and executing work steps Ability to deliver high-quality work product in times of heavy workloads and ambiguity Responsiveness to internal and external client needs and requests Self-starting, action-oriented, and initiative-taking Able to translate and operationalize strategy into actionable project plan Experience and Education Requirements Relevant experience-i.e., quality assurance, learning and development, learning content development and review, knowledge management, etc. Degree in Industrial/Organizational Psychology, Organizational Development, or closely related field. Master's level (or higher) degree preferred Experience with personality assessments applied in talent management/development contexts Experience or involvement in database creation, quality assurance/review, and content management preferred Understanding of personality assessments, leadership development, and team development content preferred Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully meet the essential functions of the job. While performing these duties, the employee is regularly required to talk or hear, frequently required to stand, walk, use hands or finger, handle or feel; reach with hands and arms; lift up to 20 pounds. This position routinely uses standard office equipment. Travel Up to 15% (some possibly international) Work Authorization In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. Hogan is an EEO/AA/M/F/Vet/Disability Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. To be considered for this role, you must reside in one of the following states: AL, AR, CO, FL, GA, IL, IN, MN, MO, NJ, NC, OK, SC, SD, TX, and WI.

Job Details Pawhuska - Pawhuska, OKDescription The Information Technology (IT) Director oversees the organization's technology infrastructure and IT operations, ensuring alignment with business objectives to drive efficiency and innovation. This role involves developing and implementing strategic IT plans, managing technology resources, ensuring cybersecurity and risk management, and leading IT initiatives. Additionally, the IT Director is responsible for team leadership and development, as well as coordinating with vendors and stakeholders to optimize IT solutions. Qualifications Qualifications • Bachelor's degree in the field of computer science or business administration or 5+ equivalent work experience in related fields required. • 5+ years' experience managing and/or directing technological operations. • 5+ years' experience working in the Information Services industry. • Excellent technical knowledge of corporate, networking, and other Hardware/Software. • Comprehensive hands-on Hardware/Software troubleshooting experience. • Equipment support experience with desktops, laptops, multi-function printers. • Working technical knowledge of current network protocols, operating systems, software, and standards, including printers and Microsoft Office, CRM, SharePoint and software. • Ability to operate tools, components, and peripheral accessories. • Able to read and understand technical manuals, procedural documentation, and OEM guides. • Ability to conduct research into Hardware/Software products and issues as required. • Knowledge of advanced computer hardware. • Extensive application support experience. • Working knowledge of a range of diagnostic utilities. • Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes. • Exceptional written and oral communication skills. • Exceptional interpersonal skills, with a focus on rapport-building, networking with other Tribal Nations, listening and questioning skills. • Strong documentation skills. • Ability to edit web content as well as troubleshoot web application to backup Web Master • Firsthand knowledge of exchange and account creation to backup Network Engineer II • Working knowledge of server applications to back up Network Engineer II servers • Ability to conduct research into a wide range of computing issues is required. • Ability to present ideas in user-friendly, business-friendly and technical language. • Highly self-motivated and directed. • Keen attention to detail. • Proven analytical and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Exceptional customer service orientation. • Experience working in a team-oriented, collaborative environment. • Terminal and Remote Desktop Server. • Working knowledge of IOS applications and MS applications. • Technical experience with systems networking, databases, web development, and user support. • Exposure to business theory, business processes, management, budgeting, and business office operations. • Excellent understanding of project management principles. • Proven experience in planning, organization, and development. • Superior understanding of the organization's goals and objectives. • Demonstrated ability to apply technology solutions to business problems. • In-depth knowledge of applicable laws and regulations as they relate to technology issues. • Experience in strategic technology planning, execution, and policy development. • Excellent knowledge of technology environments, including telecommunications, networks, programming, media, and desktops. • Understanding of computer systems characteristics, features, and integration capabilities. • Extensive knowledge of data processing, hardware platforms, enterprise software applications, and outsourced systems. • Must maintain a professional attitude and appearance that positively represents the Nation. • Requires a high level of personal integrity and ethics. • Requires a high level of problem solving skills. • Requires familiarity with grant writing, administration, and compliance with grant regulations. • Requires familiarity with the concepts of project management. • Requires familiarity with the concepts of budget development and compliance with Osage Nation budgets. • Requires familiarity with planning concepts and processes including but not limited to program planning. • Requires willingness and ability to learn new skills, including travel to conferences and training sessions. • Must be able to communicate professionally and occasionally speak before groups. • Must have experience in fiscal management and understanding of Procurement Processes. • Must maintain confidentiality at all times. • Must obtain/develop knowledge in Nation's HRIS system. • Must obtain/develop knowledge in Nation's grant management system. • Requires ability to use Microsoft Office Suite programs. • Requires good interpersonal communication and team work skills. • Must be able to pass a criminal background check. • Must be able to pass drug/alcohol testing. • Must have a valid driver's license - may be required to drive GSA or Nation vehicles.

ABOUT US Oral Roberts University is a Christian university located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered university, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to stay in their faith but to GROW in faith and to become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU. POSITION OVERVIEW Location: Tulsa, OK Our Innovation and Technology team is continually expanding to support our students, faculty and staff. Looking to join and innovative team that is changing the world? Apply today! Special Note: This job posting serves as a pipeline/repository for potential IT employees for the university. This does not represent an actual job opening. RESPONSIBILITIES Develop and maintain software applications to support university operations. Provide technical support and troubleshooting for help desk inquiries. Manage and optimize networking systems to ensure seamless connectivity. Analyze data and implement data science methodologies to drive informed decisions. Explore and integrate artificial intelligence technologies to enhance university systems. Perform core IT tasks and contribute to various projects within the department. REQUIREMENTS Knowledge & Experience: Bachelor s degree in Computer Application, Computer Science or a related IT field. Skills & Abilities: Proficiency in programming languages and software development. Experience in help desk support and customer service. Strong understanding of networking principles and systems. Any experience with Extreme Networks is preferred. Knowledge of data science, machine learning, and AI tools. Proficiency with PowerBI and Python is preferred. Any experience the following is a plus: Ellucian Banner system Salesforce, JAVA, Pearl, R, Python Oracle Database and Server Administration Oracle Database and Server Administration SSL Certificate Maintenance Internal Application Development/Maintenance Programming** Linux system administration DNS Administration Must have ability to work in a team. Adaptable to new technologies and able to guide others in their adoption. Soft Skills - Must also possess excellent organizational, oral, and written communication, and customer service skills. Multi-task with little to no supervision Knowledge of systems engineering software tools. Must maintain a high level of confidentiality of information. Must have the ability to effectively deal with persons from a variety of cultural backgrounds. Maintains compliance with the Family Educational Rights and Privacy Act (FERPA). Equal Employment Opportunity: Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.

Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Jackson Technical to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Jackson Technical Job Description Job Openings: PC/Network Engineer (MCSE) Department: Technical Services Description: We are accepting applications for PC and Network Engineers capable of PC and Server configuration and troubleshooting; including Operating Systems (OS) maintenance, Hardware repair and troubleshooting and Software installation/configuration. Our technology consultants work to improve the structure and efficiency of business IT systems. This position will require working in partnership with customers by advising them how to use information technology to meet their business objectives or overcome problems. You will provide on-site, remote, and telephone support for our customers, perform LAN maintenance and networking, server administration, new user setup, backups. Upgrade and update PC and Server software packages. Installation, configuration, troubleshooting of: - PC Computers - Servers - Backup systems and storage devices - Managed switches, routers, and firewalls - A variety of Software packages, commercial and third-party - Exchange Server support, including Office 365 - Migration of Windows OS, Exchange, and SQL Servers to newer versions - Provide End user support, create technology related customer quotes. Typical Day to Day Activities The day to day activities of this position will include but are not limited to: - Answering support calls from customers - Troubleshooting servers, workstations, printers, switches, routers, etc - Advising clients on options for technology decisions - Educating customers on use of computer software and hardware - Configuring, installing, and supporting Client/Server networks - Defining scopes of projects as well as project management - Clarifying customer' system specifications, understanding their work practices and the nature of their business - Travelling to customer locations as well as working remotely - Preparing and providing requested information and documents to customers - Providing detailed descriptions of work performed - Updating service request details and status This is a full-time, hourly position. This position will report to the Technical Services Manager. Requirements: - 5+ years experience in Information Technologies industry. Microsoft premium certifications preferred. College Degree not required. MICROSOFT skills at expert level - CISCO skills a plus - Hardware vendor certifications a plus - Experience with Remote Monitoring & Management desirable. - Excellent communication skills required. You must be able to comfortably and effectively explain and collaborate with customers and co-workers. - Time management skills required. Must be able to handle multiple top priorities and self-manage your schedule. - Must be team-oriented. Must maintain a professional demeanor at all times. - Dependable transportation is required. Must maintain a valid driver's license and insurance coverage. Must be willing and able to provide personal transportation to and from customer locations (mileage will be reimbursed). Reports to: Supervisor Salary / Wage: $105K135K/yr (Base plus Incentive Pay) Available: FILLED

Dedicated IT At Dedicated IT, we're more than a Managed Service Provider-we're healthcare's trusted IT partner. Proudly ranked #33 on CRN's 2022 Fast Growth 150 List, we've established ourselves as a household name in Healthcare IT. With our people-centric culture, competitive benefits, and consistent year-over-year growth, we're known as an employer of choice in the Managed Services world. We believe in investing in our team. That means prioritizing your professional AND personal success through career development, advancement opportunities, certification support, and work-life balance. Here, you'll find a supportive environment that celebrates growth and innovation. As we continue to rise as one of the top 5 privately-owned MSPs in the U.S., we're looking for an Onsite IT Engineer to join our Mid-Market Service division. In this role, you'll have a direct impact on our mission and help shape the future of healthcare technology. Ready to advance your career with a leader in Healthcare IT? Apply today and let's build the future of healthcare, together! If you would like to know more about Dedicated IT, click the links below: ********************************* ******************************** Position Summary Location: Tulsa, OK Schedule: Full-time onsite at client office in Tulsa, OK Salary: Up To $65,000/year Onsite IT Engineer - Empower Healthcare with Advanced Technology Solutions Are you passionate about technology and ready to make a real impact in the healthcare sector? Join us as an Onsite IT Engineer, where you'll work hands-on with enterprise-class systems, tackling advanced projects that drive our mid-market healthcare clients forward. In this role, you'll have access to state-of-the-art hardware, powerful automation tools, and resources to help you deliver exceptional technical support. You'll work directly with users onsite, offering fast and effective solutions, and partner with client executives on both short- and long-term IT strategies. Your presence will ensure our clientele feel supported, no matter where they're located. Our Onsite IT Engineers are the face of our company, driving client success through innovative problem-solving and impactful solutions. If you're excited about taking on infrastructure projects and developing your expertise, we'd love to hear from you! We Are Looking for Candidates That Embody Our Core Values: • Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients. • Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL. • Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day. • Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear. Functions of the Onsite IT Engineer: Provide prompt and effective support for end-user issues, ensuring timely resolution and tracking progress within SLA times. Collaborate closely with clients, Service Delivery Managers, and teammates to deliver high-quality service and foster a positive user experience. Lead and participate in various infrastructure improvement projects, contributing to enhanced system performance and user satisfaction. Maintain accurate documentation, create detailed support tickets, and log activities for efficient tracking and reporting. Offer hands-on support to executive teams, assisting with technology needs and strategic IT planning. Escalate complex issues to senior technical teams with comprehensive documentation of troubleshooting steps and recommendations. Act as the Subject Matter Expert (SME) for assigned clients, providing guidance and mentorship to team members as needed. Proactively identify and report potential major incidents, ensuring timely communication with the Service Delivery Manager. Develop and deliver end-user training on supported software and hardware, improving user confidence and system adoption. Assist with the installation and configuration of client-specific software and infrastructure, coordinating with vendors when necessary. Support Professional Services and Account Management teams by testing new environment configurations and providing valuable feedback. Advanced Technical Responsibilities: Enterprise Desktop Management: Deliver comprehensive support for workstation hardware and software (Windows/Mac OS) and mobile devices, ensuring seamless operations for end users and proactively optimizing their experience. Office 365 Administration: Take ownership of Office 365 services, including advanced troubleshooting and management of SharePoint, OneDrive, and other collaboration tools, driving productivity across the organization. Advanced Support Ticket Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining a customer-focused approach across calls, chat, and email. Handle escalated issues that require deeper technical insight. Network & Security: Conduct advanced troubleshooting for network issues (DNS, DHCP, VPN), support firewall configuration, and ensure secure and reliable connectivity across multiple locations. Windows & Virtual Server Management: Manage Windows environments and virtual server infrastructures, performing tasks like advanced file permissions management, Active Directory administration, and supporting enterprise-level configurations. Healthcare Application Support & Vendor Management: Act as a key liaison for EMR/EHR vendor management, ensuring quick issue resolution and minimizing downtime for critical healthcare applications. User Training & Technology Mentorship: Deliver training sessions for end users, focusing on advanced IT tasks and best practices, while mentoring them to increase tech confidence and productivity. Team Leadership & Knowledge Sharing: Collaborate with teammates and mentor junior technicians, sharing expertise and fostering a culture of continuous learning and technical growth. Executive IT Support: Provide direct, high-level support to executive and senior leadership, ensuring their technology needs are met promptly and professionally with a focus on maintaining business continuity and efficiency. Education & Experience Qualifications Minimum Education: High School Diploma or GED required. Certifications: CompTIA A+, Network+, Security+, Cisco, and Microsoft certifications preferred; relevant experience will be considered in lieu of specific certifications. Experience: 5+ years in a helpdesk or similar advanced technical role, required. Prior experience in a Managed Service Provider (MSP) environment is also required. Healthcare IT Experience: Previous experience in Healthcare IT is preferred, with familiarity in supporting medical clients, EMR systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting medical software and equipment is a plus. Perks & Benefits Comprehensive Health Benefits: Including medical, dental, and vision coverage to keep you and your family well. 401K with Company Match: Start planning for your future with our competitive retirement savings plan. Generous Time Off: Enjoy 8 paid company holidays, 3 weeks of paid time off, plus an additional week of sick leave. Professional Growth: Take advantage of ongoing learning and development opportunities to advance your career. People-Focused Culture: Join a team that values work-life balance and a supportive, collaborative environment. Thanks for your interest in Dedicated IT! Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.

div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Stroud - Stroud, OK/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/divdiv class="row form RowStandard" id="Education Level-row" div class="form Line"div aria-label="Education Level" name="Education Level"span aria-label="Education Level" class="" name="level"2 Year Degree/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Travel Percentage-row" div class="form Line"div aria-label="Travel Percentage" name="Travel Percentage"span aria-label="Travel Percentage" class="" name="level"Yes/span/div/div/divdiv class="row form RowStandard" id="Job Shift-row" div class="form Line"div aria-label="Job Shift" name="Job Shift"span aria-label="Job Shift" class="" name="level"Day/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Information Technology/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:12pt;"span style="color:#000000;"stronguspan style="font-size:11pt;"JOB PURPOSE:/span/u/strong/span/span/p pspan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"The purpose of this position is to perform work at the full performance level to configure, install and maintain end user computing hardware, operating systems, and standard application software. This position requires an individual knowledgeable in information security; networking technology standards; and peripheral devices such as printers, scanners and mobile devices. /span/span/p p style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongu ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:/u/strong/span/span/p ul li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Configure, install, troubleshoot, and maintain end user computing hardware/software in a networked environment./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Configure, install, troubleshoot, and maintain peripheral devices such as printers, scanners, mobile devices including cell phones and tablets./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Identify network, hardware, and software problems utilizing diagnostic and troubleshooting skills./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Install, configure, and update operating systems and workstation applications./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Assist in developing, applying, and maintaining changes to achieve optimum performance to meet customer expectations for reliability and stability./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Provide end user support. Resolve issues pertaining to workstation operation. /span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Ensure all scheduled support activities and project deadlines are met while maintaining a high level of user satisfaction and confidence. /span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Communicate frequently both verbally and in writing with end users and other customers./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"May serve as the escalation point for technical and customer related issues./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Assist in maintaining hardware and software inventories./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"May ensure adequate coverage is maintained by coordinating scheduled and unscheduled leave and maintaining a backup coverage plan./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"May coordinate meetings with team members to address issues and provide technical assistance./span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"May ensure all technical issues entered into the ticket system have full and proper documentation and are closed to a successful resolution./span/span/li lispan style="font-size:11pt;"span style="background-color:#ffffff;"span style="color:#000000;"span style="font-family:Calibri, sans-serif;"Creating technical reports to assist with the compilation of operations and maintenance knowledge base and materials./span/span/span/span/li li style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Additional responsibilities as assigned within scope of practice./span/span/li /ul p style="margin-left:48px;text-align:justify;" /p pspan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongu BEHAVIORAL STANDARDS/u/strong/span/span/p ul lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Exhibit positive customer service behavior in every day work interactions./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Demonstrate a courteous and respectful attitude to internal workforce and external customers./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Communicate accurately and appropriately./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Handle difficult situations in a discreet and professional manner./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Hold self-accountable for professional practice./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Participate in performance improvement activities utilizing principles to support and improve departmental goals./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Keep current with literature regarding changing practices, interventions and best practices./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Act as a preceptor as requested./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Demonstrate excellent work attendance and actively participate in a variety of meetings and training sessions as required./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements./span/span/li /ul p style="margin-left:48px;" /p pspan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongu EDUCATION/QUALIFICATIONS:/u/strong/span/span/p ul lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Associates degree or two to five years related experience or training./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Outstanding customer service, interpersonal and written/verbal communication skills. /span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"A solid understanding of desktop software, hardware, and peripheral troubleshooting. /span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Demonstrated end user computing hardware installation and configuration skills./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"A solid understanding of Windows operating systems as well as Microsoft Active Directory./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"A solid understanding of TCPIP networking./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Experience with basic printer/copier setup and troubleshooting./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Ability to talk users over the phone through simple maintenance tasks and/or resolve the users issues/questions./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Attention to detail skills. /span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"Experience with the following preferred: Microsoft Office 365, Video conferencing technologies and other productivity software./span/span/li /ul pspan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongu CERTIFICATION/LICENSURE:/u/strongstrong /strong/span/span/p ul lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="background-color:#ffffff;"span style="color:#000000;"Valid driver's license/span/span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="background-color:#ffffff;"span style="color:#000000;"Valid A+ or Network+ certification preferred/span/span/span/span/li /ul p /p p style="text-align:justify;"span style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongu PHYSICAL REQUIREMENTS:/u/strong/span/span/p ul lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered./span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"This job requires visual abilities, auditory abilities, must be intact to perform duties./span/span/li /ul /span/div/div/divdiv aria-label="" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"/span/div/div/div/div

The Voice of the Martyrs is a non-profit, inter-denominational Christian organization dedicated to assisting the persecuted church worldwide. VOM was founded in 1967 by Pastor Richard Wurmbrand, who was imprisoned 14 years in Communist Romania for his faith in Christ. His wife, Sabina, was imprisoned for three years. In the 1960s, they were ransomed out of Romania and came to the United States. Through their travels, the Wurmbrands spread the message of the atrocities that Christians face in restricted nations, while establishing a network of offices dedicated to assisting the persecuted church. The Voice of the Martyrs continues in this mission around the world today. Employees must personally adhere to our statement of faith and five main purposes. The Voice of the Martyrs Statement of Faith We believe the Bible to be the inspired, the only infallible, authoritative Word of God. We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father where He intercedes for us, in His present rule as Head of the Church, and in His personal return in power and glory. We believe that all men and women are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that repentance of sin and faith in Jesus Christ is necessary for regeneration by the Holy Spirit. We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life in the presence of our Lord, and the lost unto the resurrection of damnation and eternal punishment. We believe in the spiritual unity of believers in our Lord Jesus Christ and that all true believers are members of His body, the Church. We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. VOM's Five Purposes To encourage and empower Christians to fulfill the Great Commission in areas of the world where they are persecuted for sharing the gospel of Jesus Christ. To provide practical relief and spiritual support to the families of Christian martyrs. To equip persecuted Christians to love and win to Christ those who are opposed to the gospel in their part of the world. To undertake projects of encouragement, helping believers rebuild their lives and Christian witness in countries that have formerly suffered oppression. To promote the fellowship of all believers by informing the world of the faith and courage of persecuted Christians, thereby inspiring believers to a deeper level of commitment to Christ and involvement in His Great Commission. Equal Employment Opportunity In order to provide employment free of discrimination to all individuals, employment decisions at VOM will be based on job qualification, character, and spiritual fitness. VOM is, and will continue to be, an equal opportunity employer. It is VOM's policy to abide by all state and federal laws prohibiting discrimination against applicants and/or employees on the basis of race, color, national origin, age, disability, gender, pregnancy, genetic information, military status, or other legally protected status. As a Christian religious organization, VOM is permitted to discriminate in employment on the basis of religion. This means that VOM may terminate, discipline, or refuse to hire any employee or applicant who disagrees with or engages in behavior which is inconsistent with VOM's religious teachings or beliefs. VOM believes the Bible teaches that marriage is exclusively the legal union of one man and one woman and that legitimate sexual relations are exercised solely within marriage. Therefore, we do not recognize or condone any marriage between individuals of the same gender or between more than one man and woman; and we believe that extra-marital sexual activity, such as adultery, fornication, incest, homosexuality, pedophilia, bestiality, the creation and/or distribution and/or viewing of pornography, and efforts to alter ones gender, are sinful and incompatible with the Bible and Christian behavior. VOM will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. Employees are responsible for understanding, adhering to and strictly enforcing this policy. Staff who feel that they have been unlawfully discriminated against, should bring this to the attention of their immediate supervisor (if applicable), director, or Human Resources. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment. All prospective employees will have their references checked and may be subject to a background check and/or drug screening. Ministry Support Division Partner Account Services (PAS) Reports to: Partner Relationships Director FLSA Exempt Employee Summary. Manages all data file import operations. Supervises and develops the PAS data file staff, clearly communicating performance expectations. Oversees processes and procedures of PAS data file team in collaboration with the department's management team. Assignment and oversight of special projects to data file staff. Manages resolution of import errors and import file failures. Creates a positive work environment and maintains good working relations with the Partner Relationships team as well as other ministry staff. Subordinate Titles and Scope of Supervisory Responsibility. PAS Representative(s) and PAS Senior Representative(s) - Data File / Imports Core Duties Oversees training of new and development of current PAS data file staff through coaching and use of educational and motivational programs. Ensures achievement of established performance metrics. Clearly communicate job expectations to the data file team, while evaluating their work and performance. Enforcing company policies and procedures as necessary. Communicate and coordinate workflow and resource needs with Partner Relationships Director and management, providing periodic team accomplishments reports to Director. Review for accuracy and approve data file staff timecards. Coordinate and give approval for data file staff PTO. Oversee and assist with importing data files, resolving import errors and import file failures, dupe resolution, fund batch entry, receipt and letter production process, recurring gift processing, response card entry, assignment/management of secondary work and special projects. Effectively communicate and collaborate with other VOM department staff when necessary. Particularly the SDI and Marketing teams. Improve results by participating in and completing work audits, identifying weaknesses, and implementing needed changes. Skills and Experience [Required] Bachelor's degree in technical or business-related field or equivalent work experience. Proficient in Windows environment utilizing Microsoft Office products, specifically Excel, and online tools. Five years experience in related field - supervisory experience preferred. Basic SQL understanding/experience preferred. CRM software experience a plus. Must be able to type with speed and accuracy at least 50 WPM. Ability to effectively present information in one-on-one and small group situations to those you supervise, and other employees of the organization, including praying. Ability to apply practical business reasoning to information given through work processes, whether written, spoken, or in diagram form, and accurately resolve issues with work processes while using the donor database. Special attention to detail, especially with numbers. Problem solves. Working Conditions Typical office environment. Stationary, requiring sitting for long periods. Work processes predominately executed on computer with extensive screen time. Working under timelines/deadlines to meet department objectives, requiring extra hours during peak seasons. Special Requirements . Discreet and careful communication with respect to keeping VOM work- and personnel-related information confidential. Must be a biblical disciple. Must participate in the spiritual life of the organization. Agree with and adhere to the VOM Statement of Faith. As allowed under the Americans with Disabilities Act, the employee must be able to perform the essential functions of the job with or without accommodation. Ability to multi-task in both thinking and work output. Excellent relational skills.

The Voice of the Martyrs is a non-profit, inter-denominational Christian organization dedicated to assisting the persecuted church worldwide. VOM was founded in 1967 by Pastor Richard Wurmbrand, who was imprisoned 14 years in Communist Romania for his faith in Christ. His wife, Sabina, was imprisoned for three years. In the 1960s, they were ransomed out of Romania and came to the United States. Through their travels, the Wurmbrands spread the message of the atrocities that Christians face in restricted nations, while establishing a network of offices dedicated to assisting the persecuted church. The Voice of the Martyrs continues in this mission around the world today. Employees must personally adhere to our statement of faith and five main purposes. The Voice of the Martyrs Statement of Faith We believe the Bible to be the inspired, the only infallible, authoritative Word of God. We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father where He intercedes for us, in His present rule as Head of the Church, and in His personal return in power and glory. We believe that all men and women are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that repentance of sin and faith in Jesus Christ is necessary for regeneration by the Holy Spirit. We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life in the presence of our Lord, and the lost unto the resurrection of damnation and eternal punishment. We believe in the spiritual unity of believers in our Lord Jesus Christ and that all true believers are members of His body, the Church. We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. VOM's Five Purposes To encourage and empower Christians to fulfill the Great Commission in areas of the world where they are persecuted for sharing the gospel of Jesus Christ. To provide practical relief and spiritual support to the families of Christian martyrs. To equip persecuted Christians to love and win to Christ those who are opposed to the gospel in their part of the world. To undertake projects of encouragement, helping believers rebuild their lives and Christian witness in countries that have formerly suffered oppression. To promote the fellowship of all believers by informing the world of the faith and courage of persecuted Christians, thereby inspiring believers to a deeper level of commitment to Christ and involvement in His Great Commission. Equal Employment Opportunity In order to provide employment free of discrimination to all individuals, employment decisions at VOM will be based on job qualification, character, and spiritual fitness. VOM is, and will continue to be, an equal opportunity employer. It is VOM's policy to abide by all state and federal laws prohibiting discrimination against applicants and/or employees on the basis of race, color, national origin, age, disability, gender, pregnancy, genetic information, military status, or other legally protected status. As a Christian religious organization, VOM is permitted to discriminate in employment on the basis of religion. This means that VOM may terminate, discipline, or refuse to hire any employee or applicant who disagrees with or engages in behavior which is inconsistent with VOM's religious teachings or beliefs. VOM believes the Bible teaches that marriage is exclusively the legal union of one man and one woman and that legitimate sexual relations are exercised solely within marriage. Therefore, we do not recognize or condone any marriage between individuals of the same gender or between more than one man and woman; and we believe that extra-marital sexual activity, such as adultery, fornication, incest, homosexuality, pedophilia, bestiality, the creation and/or distribution and/or viewing of pornography, and efforts to alter ones gender, are sinful and incompatible with the Bible and Christian behavior. VOM will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. Employees are responsible for understanding, adhering to and strictly enforcing this policy. Staff who feel that they have been unlawfully discriminated against, should bring this to the attention of their immediate supervisor (if applicable), director, or Human Resources. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment. All prospective employees will have their references checked and may be subject to a background check and/or drug screening. Ministry Support Division Partner Account Services (PAS) Reports to: Partner Relationships Director FLSA Exempt Employee Summary. Manages all data file import operations. Supervises and develops the PAS data file staff, clearly communicating performance expectations. Oversees processes and procedures of PAS data file team in collaboration with the department's management team. Assignment and oversight of special projects to data file staff. Manages resolution of import errors and import file failures. Creates a positive work environment and maintains good working relations with the Partner Relationships team as well as other ministry staff. Subordinate Titles and Scope of Supervisory Responsibility. PAS Representative(s) and PAS Senior Representative(s) - Data File / Imports Core Duties Oversees training of new and development of current PAS data file staff through coaching and use of educational and motivational programs. Ensures achievement of established performance metrics. Clearly communicate job expectations to the data file team, while evaluating their work and performance. Enforcing company policies and procedures as necessary. Communicate and coordinate workflow and resource needs with Partner Relationships Director and management, providing periodic team accomplishments reports to Director. Review for accuracy and approve data file staff timecards. Coordinate and give approval for data file staff PTO. Oversee and assist with importing data files, resolving import errors and import file failures, dupe resolution, fund batch entry, receipt and letter production process, recurring gift processing, response card entry, assignment/management of secondary work and special projects. Effectively communicate and collaborate with other VOM department staff when necessary. Particularly the SDI and Marketing teams. Improve results by participating in and completing work audits, identifying weaknesses, and implementing needed changes. Skills and Experience [Required] Bachelor's degree in technical or business-related field or equivalent work experience. Proficient in Windows environment utilizing Microsoft Office products, specifically Excel, and online tools. Five years experience in related field - supervisory experience preferred. Basic SQL understanding/experience preferred. CRM software experience a plus. Must be able to type with speed and accuracy at least 50 WPM. Ability to effectively present information in one-on-one and small group situations to those you supervise, and other employees of the organization, including praying. Ability to apply practical business reasoning to information given through work processes, whether written, spoken, or in diagram form, and accurately resolve issues with work processes while using the donor database. Special attention to detail, especially with numbers. Problem solves. Working Conditions Typical office environment. Stationary, requiring sitting for long periods. Work processes predominately executed on computer with extensive screen time. Working under timelines/deadlines to meet department objectives, requiring extra hours during peak seasons. Special Requirements. Discreet and careful communication with respect to keeping VOM work- and personnel-related information confidential. Must be a biblical disciple. Must participate in the spiritual life of the organization. Agree with and adhere to the VOM Statement of Faith. As allowed under the Americans with Disabilities Act, the employee must be able to perform the essential functions of the job with or without accommodation. Ability to multi-task in both thinking and work output. Excellent relational skills.

The Information Technology Project Manager is responsible for all phases of project management in the planning and tactical execution of technology initiatives that support the mission of The University of Tulsa. The Project Manager assists business units in improving the way they deliver services by understanding their needs, analyzing existing business processes, translating change and implementation requests into IT project requirements, and overseeing and managing those projects and implementations to successful completion. The position is responsible for managing project expectations, defining project scope and deliverables, communicating the functional requirements and dependencies to the relevant IT team members, developing project plans, and creating relevant documentation to track progress. In addition, this role may also provide technical administration support for a portfolio of applications currently in production for the university. The university is a highly collaborative environment, communication across organizational units within IT, faculty, staff, and administration is essential in support of project management. This role works closely with all levels of IT and the university to provide technology leadership and strategic planning for the university. Key Responsibilities: * Project Management (60%): The IT Project Manager will be responsible for managing projects related to the development and implementation of new systems and applications. This includes developing project plans, managing project timelines, and ensuring that projects are completed on time and within budget. o Lead internal project planning and development of solutions for client needs. o Identify and oversee business process-driven technology improvements. o Work with third-party partners or solutions in developing or implementing solutions. o Provide pre-sales technical consulting by participating in online demonstrations, and conference calls for enterprise-level SaaS solutions. o Define technical requirements, outline use-case(s), resources, and cost to implement solutions, and contribute to defining the project charter for opportunities to support our mission, automation, efficiency, and simplification. o Understand, document, and monitor application layering dependencies (User-Interface, Deployment, Public Interface, Application Domain, Application Infrastructure, Technical Frameworks, and Platforms) and application component dependencies. o Understand and monitor impacts to and dependencies between existing applications and environments. o Define and direct proof-of-concept tasks for proposed architectural interactions. o Work closely with departments to respond to proposals and RFP's to ensure that all technical information and recommendations address the requirements. * Consulting and Designing Solutions (20%): The IT Project Manager will work with stakeholders to understand business requirements and design solutions. This includes identifying gaps in existing systems and processes and recommending solutions to address those gaps. o Cloud-Based Systems may include Microsoft 365 Power Platform, enterprise ticketing systems, document management systems, and other cloud-based low-code workflow automation platforms. o Analyze customer requirements and business demands to assess design/technology alternatives and propose solutions. o Collaborate with other teams and vendors to develop and implement new solutions to meet business requirements. * Applications Portfolio Management (20%): The IT Project Manager will be responsible for managing the organization's applications portfolio. This includes identifying opportunities to improve existing applications and recommending new applications to meet business needs. This department serves as administrators for various systems including SharePoint Online, TeamDynamix or the Enterprise Service Catalog and ticketing system, Document Management System, and other enterprise systems/tools. o Keep up to date with the latest features, capabilities, and applications released by different platforms/systems to ensure we can provide the best guidance to our clients. o Provide technical support by participating in vendor support calls for enterprise-level technical issues or upgrades. o Assist with gathering requirements for SFTP file uploads, SSO, or file integration implementation or changes as requested. o Facilitate, present, and lead technical discussions with technical SMEs as well as customers and other stakeholders. SKILLS AND CHARACTERISTICS * Flexibility * Project Management * Desire to Learn * Time Management * Communication Skills * Problem Solving Aptitude * Teamwork and People Skills * Analytical Skills * Decisiveness Required Qualifications Minimum Qualifications: Knowledge/Skill/Ability * Bachelor's degree, preferably in Management Information Systems, Business Administration or related field, or 2+ years of project and application management experience. * Experience in IT Project Management. * Experience in project scoping, analytical assessment and product demonstration skills. * Experience with Microsoft 365 - Azure, SharePoint, Teams, Power BI, Power Apps, Power Automate, and other Office Applications. * Ability to collaborate with and motivate multiple groups toward accomplishing a task. * Strong verbal, presentation, written, and organizational skills. * Comfortable with a consultative presentation to C-level business executives as well as detailed, in-depth discussions and trainings with a more technical audience. Preferred Qualifications Preferred: * PMP Certification * Expertise with the Microsoft Environment * Expertise with information technology applications, processes, software and equipment * Knowledge of advanced it project management strategies and software * Demonstrated cross-functional project management experience * Demonstrated team performance skills and service mindset approach * Attitude that supports an agile working environment Physical Demands Special Job Dimensions: Typical work hours are Monday through Friday, 8:00am to 5:00pm. Work days and hours vary due to the nature of the University environment and the responsibilities of this position, with occasional evening and weekend work required. Note: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.