Information Technology Manager Jobs in Riverdale, GA

As an IT Risk Senior Associate, you will get the opportunity to grow and contribute to our clients' business needs by helping them understand their business risks and assist in addressing risk in both proactive and responsive contexts for the Risk, Compliance & Controls Practice - all with the resources, environment, and support to help you excel. You'll collaborate with teams to execute and report on risk management, internal control and internal audit engagements that develop, assess, or improve the design and operating effectiveness of IT risk management and internal control activities. From day one, you'll be empowered by the greater Risk team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently. Your day-to-day may include: Actively participate in client engagements from start to completion, with a focus on executing and reporting on assigned project tasks that include co-sourced and outsourced IT internal audit, IT internal control assessments, IT risk management program assessments, tests of IT control design and operating effectiveness for Sarbanes-Oxley (SOX) and other compliance requirements, and helping clients design and implement IT controls Obtain an understanding of clients' industry, objectives, strategy, operations, processes, IT systems, and controls Execute IT control design and operating effectiveness test procedures based on engagement scope, and client environment risk factors Bring an innovative and analytical mindset to help our clients solve business issues and enable more efficient project execution Work with the project team and client to deliver services in accordance with project leadership and client expectations Work collaboratively with colleagues across Advisory Business Lines (ABLs) and with other Grant Thornton Service Lines (e.g., Audit Services and Tax Services) Meet or exceed defined performance metrics Other duties as assigned You have the following technical skills and qualifications: Bachelor's degree in Accounting, Finance, Information Technology, MIS, or a related field is required Minimum 2 years of related work experience with a professional services firm, or part of an internal audit function CISA, CISSP, CISM, CPA license/certification preferred Understanding of IT risk management and cybersecurity risk management standards (COBIT, NIST CSF, etc.) Experience in assessing the design and operating effectiveness of IT risk management and IT controls (IT general controls, application controls, etc.) for Internal Audit, SOX compliance, or other risk management activities Experience assessing configuration and controls of ERP systems (SAP, Oracle, PeopleSoft, JD Edwards) a plus Experience assessing configuration and controls of SAP ECC, S/4 HANA, etc. (BASIS and security administration, process controls, etc.) a plus Strong understanding of IT general controls, and current focus areas of external financial statement auditors Experience assessing GRC and Identity and Access Management (IAM) solutions a plus Experience assessing at least one (preferably multiple) operating system (OS/400, Windows, UNIX, etc.), database system (Oracle, SQL, etc.), and IT infrastructure / network component (domain controllers, firewalls, routers, intrusion prevention / detection solutions, etc.) Experience with ACL, IDEA, QlikView, QlikSense, Tableau, Spotfire, or other analytics and visualization solutions Ability to execute multiple engagements and completing priorities in a rapidly growing team environment Exceptional client service, communication, analytical, organizational and project management skills Strong computer skills, including proficiency in Microsoft Visio and Office Suite applications Can travel as needed

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles. “At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.” We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day. The Hexaware Advantage: Your Workplace Benefits Excellent Health benefits with low-cost employee premium. Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage Unlimited training and upskilling opportunities through Udemy and Hexavarsity Required Skills: 12-15 years of experience. A seasoned Technical Service Delivery manager. Should have delivered the infrastructure projects. Need to handle the project with complete understanding about the project. Should have the capability to own the delivery milestones and deliver. Need to work and lead the team of multiple employees. Need to prepare status reports and present it to CIO. Education & Experience: Masters/Bachelor's Degree in Computer Science or equivalent with 12-15 years work experience Benefits: In addition to a competitive salary and sign-on bonus, Hexaware has an excellent health benefit plan for medical, dental, and vision. We also offer paid holidays and time off so you can relax and unwind. And our sick leave plan allows you to take paid time off to care for yourself or even a family member. Throw in our 401(k), and we know you'll feel the love!

Locations: Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Houston | Miami | Minneapolis | Nashville | Summit | New York | Philadelphia | Pittsburgh | Durham | Washington Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. BCG Platinion For organizations, the digital imperative is a moving target. It's not enough to simply keep up with today's challenges. Organizations need to anticipate tomorrow's digital landscape to maintain competitive advantage. BCG Platinion brings the tech capabilities our clients need to achieve digital excellence. At our core, we are a team of driven problem-solvers fueled by a passionate dedication to set the pace of what's next. What You'll Do At BCG Platinion, we're bringing design to the front line of business challenges, creating work that solves problems in novel, feasible, and desirable ways. Our team applies a discovery-driven approach in order to create innovative and exciting end-to-end experiences at the intersection of people and technology. As a Principal Architect, you will collaborate on interdisciplinary teams of designers, engineers, researchers, technical experts, and consultants to develop leading IT concepts and architectural solutions. In this role, you will apply your sound technical know-how, understanding of business contexts, and analytical skills to enable organizations to technically transform. NOTE: This role is specifically seeking a leader to serve primarily in the US Public Sector as part of BCG Platinion's Architecture practice, but also open to commercial and private sector engagements where required. Ideal candidate requirements given client and contract / portfolio requirements include US Citizenship, active security clearance or ability to obtain a security clearance (e.g. DoD Secret / Top Secret), prior expertise with portfolio and project management of US federal government agencies in a technology consulting context is preferred. Principal IT Architects at BCG Platinion are: Technical experts. They are critical thinkers and have extensive IT expertise that drives novel solutions routed in complexity. Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown. Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices. Agile advocates. They are well-versed in agile methodologies and use their expertise to strategically tackle difficult challenges and implement change. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams. Innovative. They are creative thinkers who apply their deep IT architecture expertise to envision novel design patterns for the next generation of technology solutions. Knowledgeable. They have a sophisticated understanding of IT Architecture, acting as a viable resource on teams as both a hands-on practitioner and subject matter expert. What You'll Bring Bachelor's Degree in information technology, business administration, computer science, business management, or system controls & engineering or a related field. Master's Degree in related fields not required but preferred. 8+ years of professional experience in software engineering with more than 4 years in architecture discipline. Superior technical knowledge, engineering rigor, and creative problem-solving. Ability to explain complex technology topics to senior executives. Extensive technical expertise and knowledge of: Various technology stacks Mainframe architecture (nice to have, but not must) Cloud native applications and cloud services architecture Omnichannel architecture Integration methodologies and tools API and Microservices architecture Structured and unstructured databases and usage patterns High-speed, high-volume, high-frequency transaction processing systems Real-time logging, monitoring and resiliency approaches Disaster recovery and business continuity planning Next gen capabilities (e.g. AI/ML, IoT, Blockchain) and component technologies Data analytics architecture (e.g. Data Lake) Programming paradigms and approaches (e.g. object-oriented) Process automation approaches and tooling (e.g. DevOps, AIOps) Experience in agile engineering and tooling support. An agile mindset that moves past blockers and a vision to iteratively migrate to the next/modern set of architecture capabilities with a lens of business benefits/value. Willingness to travel to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally throughout your different life experiences including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications. A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. FOR U.S. APPLICANTS: The first year base compensation for this role is $230,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Company Description: We build platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. Project Scope: Manage a portfolio of highly visible IT business-critical projects. This is an 8 months engagement with a strong chance of being extended much longer based upon performance. This role will be onsite a minimum of 2-3 days per week in Midtown Atlanta. Sr. IT Program Manager Skills & Requirements: 4 year college degree or equivalent experience Very organized and well-spoken Must be able to organize multiple groups to stay on track with multiple projects Strong communication skills Can juggle multiple practice projects (Infrastructure, Network, Cloud) Knows how to use Smartsheets (Salesforce a plus as well) Be able to work effectively with different personalities while being tactfully assertive Technical background is a plus Sr. IT Program Manager Responsibilities: Manage a portfolio of IT projects with multiple timelines, resource teams, and complexities. Manage projects with cutting edge technologies including Cloudflare, Equinix, and others.

Job Title: OCM Consultant - SAP Accounts Payable Integration Location: Remote (EST Time Zone Preferred) Potential for onsite in Atlanta or other locations as needed Duration: Through 12/31/2025 + Extensions Job Description: We are hiring an OCM Consultant to support the integration of SAP Accounts Payable processes due to a recent acquisition. As part of an integration initiative, you will play a critical role in aligning processes and practices across multiple teams and locations, including the UK and Poland. This position offers a unique opportunity to make a meaningful impact on how our organization handles accounts payable, approval authorities, and vendor management. You will work alongside a dedicated and experienced OCM Leader who values strategic thinking, collaboration, and innovative approaches to change management. Key Responsibilities: Lead change management efforts related to the SAP Accounts Payable integration, ensuring smooth transition and adoption. Standardize Segregation of Duties (SoD), approval authorities, and escalation language to ensure consistency and compliance. Update vendor contact information to align with parent company requirements and implement the "No Purchase Order, No Pay" policy. Collaborate closely with the OCM Leader, to develop strategies, communication plans, stakeholder engagement plans, and training approaches. Conduct stakeholder analysis to understand roles, relationships, and impact levels, tailoring engagement accordingly. Perform change impact analysis and assess change readiness prior to go-live. Create and deliver communications with internal AP teams, approvers, vendors, and global teams, with a focus on collaboration and consistency. Create a training plan for each stakeholder group, potentially author some training content, and organize training sessions Qualifications: Proven experience as an OCM Consultant Strong understanding of change management principles, stakeholder engagement, and training coordination. Excellent communication and interpersonal skills, with the ability to manage global team interactions. Ability to work during EST hours and collaborate with international teams.

IT Director (Manufacturing) Job Summary: Oversees the strategy, development, implementation, and maintenance of the Company's IT infrastructure, ensuring that it supports our operations efficiently and securely. This role requires strategic thought with strong leadership and team-building skills, a solid understanding of sales, office, and manufacturing processes and technologies, and a forward-thinking approach to support new technologies that keep the company competitive, efficient, and adaptable. Duties and Responsibilities: • Develop and implement IT strategies that align the Company's business goals with manufacturing processes. • Develop effective Help Desk processes to resolve issues quickly and effectively. • Oversee IT infrastructure, including networks, servers, databases, ERP management, and software applications. • Ensure the security of IT systems and data, implementing and maintaining robust cybersecurity measures. • Lead and manage the IT team, providing career development and training. • Collaborate with other departments to understand and meet their needs. • Allocate resources appropriately to handle peak times and urgent issues. • Evaluate and recommend new technologies that are scalable to the Company's growth and innovative to improve efficiency and productivity. • Develop disaster recovery and business continuity plans. • Specific Department Needs: o Marketing: Manage website product data updates, IDEA product data updates for REQUIREMENTS Education: Required: Baccalaureate Degree in Information Technology, Computer Science, CITM, or related field and CITM. Preferred: Master's Degree Experience: Minimum Required: 5 years Preferred: 7 to 10 years Leadership Qualities Required: • Strategic Vision: Ability to develop and implement long-term IT strategies that align with the company's goals. • Team Leadership: Strong skills in leading and managing a diverse IT team, fostering a collaborative and productive work environment. Team Development: Commitment to developing the IT team and preparing them for leading projects and advancement within the company. • Communication: Excellent communication skills to effectively interact with all levels of the organization and external partners. • Problem-Solving: Strong analytical and problem-solving abilities to address complex IT challenges. • Adaptability: Ability to adapt to changing technologies and business needs, ensuring the company remains competitive and efficient. • Innovation: Forward-thinking mindset to evaluate and implement new technologies that enhance business operations. • Project Management: Proven ability to manage multiple projects, meet deadlines, and allocate resources effectively.

Job Description: Chief Information Officer (CIO) Salary: $250,000 - $325,000 per year The Chief Information Officer (CIO) will be accountable for providing overall strategic direction and leadership to the IT department, ensuring that IT initiatives and strategies align with and support the broader goals of the company. This role is responsible for the development of strategic IT plans, reduction of overall costs, and fostering business development through effective technology use. The CIO will also oversee all IT operations, working closely with a variety of stakeholders to ensure the seamless execution of IT initiatives. As a key member of the senior management team, the CIO will collaborate with executive leadership to contribute to the overall business strategy of the organization. Key Responsibilities: Develop and execute the overall IT strategy to align with the company's mission, vision, and business goals. Lead the IT department to optimize performance, efficiency, and cost savings. Collaborate and communicate effectively with internal and external stakeholders to ensure business and IT objectives are met. Oversee the execution of IT operations, infrastructure, software development, cybersecurity, and digital transformation initiatives. Ensure the use of innovative technologies (e.g., AI, cloud platforms like AWS, Azure, Google Cloud) to improve business operations and advance organizational efficiencies. Manage IT budgets and allocate resources effectively to meet business goals. Foster a culture of continuous improvement in IT processes and service delivery. Lead and mentor IT leadership team, ensuring team alignment with the strategic goals of the company. Assess and manage risk associated with IT systems, security, and data management. Stay informed on industry trends and ensure the IT department remains on the cutting edge of technological advancements. Actively participate in executive-level meetings to help shape overall company business strategy. Provide regular reports on IT department performance, strategy execution, and innovation to the executive team and board of directors. Required: Bachelor's degree (BS) in Business, Computer Science, Information Technology, Computer Engineering, Management Information Systems (MIS), or a related field from an accredited university. An MBA with a focus on IT leadership or Digital Transformation is preferred. Strong technical foundation in IT systems, software development, network infrastructure, databases, enterprise architecture, and cybersecurity. Certifications are a plus (e.g., ITIL, AWS, Azure, Google Cloud, AI, and/or Executive Leadership Programs like Harvard/MIT). At least 15 years of progressively increasing experience in IT leadership roles, with demonstrated expertise in driving IT strategy, managing complex projects, and fostering innovation. Proven experience in leading digital transformation initiatives. Solid understanding of the application of emerging technologies to solve business challenges. Preferred: Experience in the light manufacturing industry or related fields is strongly preferred. Residing in the Atlanta area is highly preferred Experience with manufacturing Critical Skills: Strong strategic planning and execution capabilities. Excellent leadership, supervision, and team-building skills. Expertise in utilizing IT solutions to solve business problems and improve operational efficiencies. Knowledge of emerging technologies, particularly AI, and how they can be applied to business operations. Exceptional communication and interpersonal skills to collaborate with stakeholders at all levels. Ability to think both strategically and tactically while balancing business needs and IT capabilities.

We are currently recruiting for an IT Program Manager to join a leading healthcare organization, to oversee project governance, portfolio management, and continuous process improvement. This role ensures accurate project tracking, effective governance, and seamless project execution within our IS PMO framework. Responsibilities: Maintain and update project portfolio information, ensuring accuracy. Support project managers in overseeing project delivery, governance, and continuous improvement. Monitor project status, risks, dependencies, and escalations at the portfolio level. Drive adoption of IS PMO processes and tools for improved project quality. Guide project requests through the PMO portfolio phase process. Provide coaching, training, and leadership in IS PMO practices. Approve portfolio reports, dashboards, and project documentation. Offer strategic guidance on portfolio and project management improvements. Lead and facilitate training for new project managers. Manage individual programs as needed, ensuring project goals and success factors are met. Collaborate with IS leaders and project managers on planning, funding, and resource allocation. Conduct project reviews and assessments, preparing executive summaries for leadership. Assist with IT budget planning, business case reviews, and project prioritization. Ensure compliance with internal and external standards in Health & Safety, Quality, Regulatory, and Finance. Qualifications: Bachelor's degree in IT, Computer Science, or a related field. 8+ years of IT project leadership experience. Proven ability to manage large-scale projects across the full lifecycle. Experience in business transformation and transition projects. Strong mentorship experience with project managers. Background in large healthcare organizations with the ability to foster cross-functional relationships. Preferred Certifications: Prince2, MSP, or PMP.

This role supports the successful coordination and execution of the Right-of-Way Preparation and Access scope of work for major transmission projects across multiple regions with involvement of multiple companies. This individual will drive company success trough strategic involvement during estimating, pre-construction , and execution phases of large-scale electrical transmission projects. Key Responsibilities: Support in the planning and execution of Right-of-Way Preparation and Access SOW. Assist in estimating and pre-construction efforts to ensure accurate pricing, resource scheduling, scope alignment and risk mitigation. Track, manage, and communicate project pursuits and on-going construction project status updates. Coordinate with multiple companies and scopes to facilitate the integration of Access work within project schedule and budget. Provide guidance and problem-solving to project teams to enhance project execution. Gather lessons learned from completed projects and implement improvements for future projects. Track project performance, cost structures, and productivity to identify areas for improvement. Monitor financial and operational performance metrics related to Access work and provide data-driven recommendations. Suggest and implement Value Engineering alternatives during the estimating and construction process. Identify potential risks related to Access work and support teams in developing mitigation strategies. Qualifications: Bachelor's degree in Engineering, Construction Management, or a related field Minimum 3 years of experience in the Right-of-Way Preparation, Access or related Heavy Civil construction industry including field construction management experience and estimating experience. Strong strategic thinking and the ability to implement plans that align with overall business objectives. Flexibility to adapt to varying levels of involvement and collaboration with Quanta Companies. Comprehensive understanding of the construction processes, safety standards, and regulatory requirements for construction and/or transmission projects. Strong skills in Microsoft products (Word, Excel, PowerPoint, etc.) Ideally has Estimating program experience (InEight, HeavyBid, or similar) Familiarity with GIS software (Google Earth, ArcGIS, etc.) Supervisory Responsibilities: May supervise a team of 1 to 2 people Travel Requirements: Travels: Yes Percent of time: 30% Overnight required: Yes

Job Title: Sr. IT Project Manager 6 month contract with potential to extend Will work 4 days onsite and 1 day remotely We are seeking a highly skilled and experienced Project Manager / Scrum Master to lead a large, complex software development transformation project. This is a high-visibility role with direct involvement in shaping the success of a critical program. You will be responsible for leading cross-functional teams, managing stakeholder relationships, and ensuring the delivery of the project within scope, timeline, and budget. You'll have the opportunity to work on a transformative project ensuring the successful development, testing, and implementation of a new solution. Key Responsibilities: Team Leadership & Coaching: Proactively lead the team to develop, test, and implement the solution, fostering a best practice approach and providing coaching as required to ensure the team's success. Stakeholder Management: Manage stakeholder expectations across both Business and IT, ensuring that key information is communicated clearly to keep all parties aligned and informed. Facilitation of Key Meetings & Workshops: Lead and facilitate meetings and workshops with business units and IT teams, including requirements workshops, design meetings, and various Scrum ceremonies (e.g., daily stand-ups, sprint planning, reviews, and retrospectives). Backlog Management & Prioritization: Collaborate with the Product Manager and other team leads to ensure that project requirements are clearly defined and prioritized in the product backlog, including estimating effort and identifying dependencies. Support to Product and Project Managers: Provide ongoing support to Product and Project Managers, ensuring that project deliverables are clearly defined, understood, and successfully executed by the project team. Change Management: Lead change management activities to ensure a smooth transition to the new system and facilitate ongoing adaptation to evolving needs. Issue Resolution: Facilitate discussions to resolve roadblocks and impediments, ensuring that they are addressed in a timely manner. Scrum Facilitation: Coordinate the Scrum team and facilitate Scrum ceremonies, ensuring adherence to agreed-upon standards and procedures. Tools & Reporting: Recommend and implement tools, standards, and metrics for reporting project progress, and provide updates for status reports to keep all stakeholders informed. Project Documentation: Maintain up-to-date project documentation, including the project plan, communications plan, RAID log, and other key project artifacts. Risk & Issue Management: Manage team-level risks and issues effectively and escalate them promptly when necessary. Required Qualifications: Bachelor's Degree in IT/Computer Science or a related field. Minimum of 7 years of experience in successfully delivering software development projects. Experience replacing existing applications, data migrations, and transformation projects would be a huge plus. Proven track record in managing large-scale, complex projects or programs (experience working in a highly regulated industry would be a plus). Deep understanding of the software development lifecycle and Agile/Scrum methodologies. Experience managing changes in a production environment, ensuring seamless integration and minimal disruption. Strong experience leading and managing cross-functional teams with a proactive approach. Solid knowledge of IT tools - specifically MS Project, JIRA, and Confluence. PMP Certification is highly desired.

*6-12 month Contract-To-Hire* *Hybrid *(1 day a week on-site) *Atlanta, Georgia* Our government client is seeking an Information Technology Security Manager to be a lead member of the Information Security team. This position will report directly to the Chief Information Security Officer and be responsible for directing subordinate supervisors and staff in the development and delivery of IT security standards, and best practices. The ITSM will perform two core functions for the Department -the first is overseeing the operations of the Security Operations Center (SOC) and security analysts. The second is supporting the Compliance team in maintaining and establishing a stronger security stance through policy, architecture, and training processes. Secondary tasks will include assisting in the selection of appropriate security solutions and oversight of any vulnerability audits and assessments. The IT SM is expected to interface with peers in the Systems and Network departments as well as with the leaders of the business units to both share the corporate security vision with those individuals and to solicit their involvement in achieving higher levels of enterprise security through information sharing and cooperation. *Responsibilities include, but are not limited to*: * Overseeing the deployment, integration, and initial configuration of all new security solutions and any enhancements to existing security solutions in accordance with standard best operating procedures generically and the enterprise's security documents specifically. * Creating and maintaining the department's security architecture design. * Working with our InfoSec Compliance team to create and maintain the department's Business Continuity Plan and Disaster Recovery Plan, where appropriate. * Implementing processes and methods for auditing and addressing information security standards noncompliance to acceptable compliant environments. * Providing support in maintaining the department's security awareness training program. * Conducting studies within and outside the organization to ensure compliance with industry and security standards and best practices. * Managing and participating in the planning and implementation of security administration for all IT projects and responsible for evaluation and selection of security applications & systems. * Making recommendations and assisting in the implementation of changes to work methods and procedures to make them more effective or to strengthen security measures. * Continuing InfoSec's efforts to maintain security documents, such as policies, standards, baselines, guidelines, and procedures. * Experience with security and technology tools such as SIEM tools, i.e., Splunk or endpoint security and threat intelligence tools. * Supervise all investigations into problematic activity and provide ongoing communication with the CISO and InfoSec team. * Supervise the design and execution of vulnerability assessments, penetration tests, and security audits. *Qualifications:* * Bachelor's degree in Information Security, Information Technology, Computer Science, or a related field. * Relevant certifications such as *CISSP*, *CISM*, *CISA*, or *GIAC* are strongly preferred. *Experience*: * Minimum of 5 years of progressive experience in information security * Proven experience in managing a *Security Operations Center (SOC)* and leading security operations teams. * Experience with *security policy development*, *security architecture*, *business continuity planning*, and *disaster recovery planning*. * Strong understanding and experience with *compliance* frameworks such as *NIST, FISMA, ISO 27001*, or other relevant industry standards. * Demonstrated experience with *vulnerability assessments, penetration testing*, and security audits. * Experience in *incident response* and handling investigations related to information security breaches or vulnerabilities. * *Technical Expertise*: * Deep knowledge of *security tools and technologies*, such as *SIEM platforms (e.g., Splunk)*, *endpoint security*, and *threat intelligence tools*. * Strong understanding of *network security* principles, firewalls, VPN, IDS/IPS, and encryption technologies. * Hands-on experience with *risk management*, *security assessments*, and *compliance audits*. *Leadership & Communication*: * Demonstrated leadership abilities with experience managing cross-functional teams and collaborating with stakeholders in different business units. * Strong communication and interpersonal skills, with the ability to explain complex security concepts to both technical and non-technical stakeholders. * Experience interfacing with *C-suite* executives and advising them on security posture, risks, and strategies *Other Skills*: * Strong analytical and problem-solving skills with the ability to make strategic decisions. * Ability to manage multiple priorities and projects in a fast-paced environment. * Familiarity with *incident management* frameworks and processes. *Preferred Qualifications*: * Master's degree in *Information Security*, *Information Technology*, or a related field. * Hands-on experience with *cloud security* solutions and environments (AWS, Azure, etc.). * Experience in a *government or public sector* environment, particularly in managing compliance with federal/state regulations. Job Types: Full-time, Contract Pay: $47.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Compensation Package: * Hourly pay * Weekly pay Schedule: * Monday to Friday Education: * Bachelor's (Required) License/Certification: * CISSP (Preferred) * Certified Information Systems Auditor (Preferred) Ability to Commute: * Georgia 30345, United States (Required) Work Location: In person

IT Process Architect- Core Technology Infrastructure Can be located in Kennesaw, GA, Chicago, IL or Richmond, VA. Now Hiring! IT Process Architect - Join our dynamic team and drive operational excellence within Core Technology Infrastructure. We are seeking an IT Process Manager to optimize processes, ensure compliance, and enhance business efficiency. If you have expertise in process improvement, risk management, and technology services, this role is for you. Job Overview The IT Process Architect is accountable for the identification, development, management, and improvement of processes supporting strategic objectives within Core Technology Infrastructure. This role ensures that CTI effectively designs, integrates, and improves processes while meeting risk and compliance requirements. The IT Process Manager will collaborate with process owners, risk officers, compliance partners, and CTI lead4555ers to drive efficiency and effectiveness. Key Responsibilities Lead assessments of risk and control environments, ensuring adherence to enterprise-wide standards Monitor and test controls, identifying issues and recommending process improvements Implement optimized controls and enhance Quality Assurance practices for business continuity Manage team performance and productivity for quality inspection reviews Ensure data accuracy and governance reporting through dashboard metrics Drive continuous process improvement and streamline CTI operations Assess business functions, define key processes, and address pain points Connect processes to customer and employee requirements Define and implement process controls to mitigate risk Analyze process performance and compliance for stability, capability, and predictability Train and mentor team members on process excellence and risk management Required Skills and Experience Ten or more years in business or technology, with a focus on Process Architecture, Risk Assesment, BPM, Lean, or Six Sigma Strong understanding of Infrastructure Technology functions and processes Working knowledge of ITIL, COBIT, or other best practice frameworks. Certification is a plus Strategic thinker with experience in process transformation, risk mitigation, and change management Strong communication, collaboration, and stakeholder management skills Ability to challenge the status quo, build consensus, and drive continuous improvement High attention to detail with a sense of urgency and dependability Preferred Qualifications Six Sigma Green or Black Belt certification Knowledge of banking technology and process maturity assessments such as CMMI, TIPA, or ISI/IEC 15504 Experience with ARIS modeling and process frameworks Passion for innovation, diversity, and continuous learning Why Join Us Be part of a high-impact team driving innovation and operational excellence Work with industry leaders in Core Technology Infrastructure Opportunity for professional growth and leadership in a dynamic environment Apply now and take the next step in your career as an IT Process Manager. #nowhiring #jobposting #careeropportunities #employmentopportunities #hiringnow #newjob #jobopening #workopportunities #applynow #hiring #joblisting #jobalert #jobopportunity Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities. At FTI Consulting, you will be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you will be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you. There has never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career. Are you ready to make an impact? About the Role The Information Technology Group (ITG) is a collection of people, processes, and technology investments designed to achieve the business goals of FTI Consulting. The Senior Manager, Global Information Systems, works within the GIS team to support application and technology solutions for FTI. In addition, the individual provides technical and managerial oversight to one or more application platforms, fosters a productive work culture, evaluates and manages technology budgets, and successfully delivers the goals and objectives of assigned projects, people, and initiatives. What You'll Do Design, develop, and deploy cloud-based solutions using Microsoft Azure's suite of services. Your expertise will drive the creation of scalable, secure, and efficient applications while contributing to our organization's cloud innovation efforts. Lead Workday Technical and Integration projects, ensuring successful strategy and implementation support. Responsible for the management, execution, and success of multiple HCM projects. Recommend technologies that align with FTI's ITG roadmap and goals. Stay abreast of Workday releases, new features, and best practices. Serve as a key liaison with third parties and other internal stakeholders supporting automation. Offer insights and recommendations to streamline Workday cross-application processes, improve data accuracy, and enhance the user experience. Utilize established project management methodology, templates, and processes to manage and report project-related tasks. Resolve or assist in resolving issues related to service delivery of the application(s) under management. Work with business and technology leadership to resolve issues. Directly supervise other staff in the completion of projects and assigned tasks and may indirectly supervise other personnel in the completion of tasks. Work independently and without regular management oversight, ensuring the completion of assigned projects, tasks, and deliverables on time, within budget, and within established frameworks. Assist and advise various FTI organizations upon request, provide consultations on specific projects on a short-term basis, and assist in resolving technical problems. Work with vendors to ensure the successful delivery of services aligned with contracts and agreements. Ensure that the business and technical architecture of delivered solutions match customer requirements. Assist in ensuring FTI's IT policies and procedures are implemented, tracked, and reported. Implement services to meet or exceed established SLAs. Identify process improvements and system enhancements to simplify and streamline processes. Continuously assess and develop appropriate information for senior management. Basic Qualifications Bachelors Degree or equivalent job experience. 10 years professional experience; 7+ years of technical leadership experience. High level of expertise in Workday security, integrations, and reporting. Strong proficiency in C#, and Azure services implementation. Experience maintaining documentation of cross-application-related system configurations, processes, and changes. Experience managing one or more individual contributors. Experience troubleshooting technical issues, identifying root causes, and implementing solutions to ensure system stability and reliability. Preferred Skills In-depth understanding of IT principles, concepts, practices, and standards. Applies project management discipline, techniques, and tools. Tested project management skills, including sponsor and risk management. Comprehensive knowledge of information systems technology discipline. Ability to effectively communicate and coordinate with senior business management and peers. Experience in developing, maintaining, and reporting on projects, initiatives, and budgets. Experience with the Microsoft Power Platform. Established business and technical process design and documentation skills. Experience in directing IT policies and procedures. Ability to develop and execute stakeholder communication plans. Capability to create IT training content and deliver active training sessions. Proactive attention to daily tasks, organization, and cleanliness. Ability to work in a fast-paced and changing environment. Strong understanding of information systems in professional services organizations. Strong interpersonal skills and ability to relate to all levels of business management. Working with high-level customers to document and meet their requirements. Excellent written and verbal communication skills. Adaptable to changing priorities. Project Management Professional (PMP). MS Certified Solutions Expert (MCSE). About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. For more information, visit ********************* and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. #J-18808-Ljbffr

We are hiring a dynamic, customer-focused Project Manager to work out of our Atlanta, GA office. This role will support the implementation of our WMS software, Easy WMS, at our customers' sites in North America. Major responsibilities include, but are not limited to, the following: Act as a liaison between stakeholders of the project to coordinate the implementation of the WMS software. Develop project timelines and budgets with milestone dates for completion of work. Determine the resources required to meet deadlines. Meet with internal resources and customers to ensure project is completed according to schedule and according to our Company's methodologies. Determine potential risks to completing the project on time and on budget and bring about recommendations to mitigate any potential risks. Resolve any potential problems as they arise, including issues related to hours invested, milestone completion, and change of scope for the software solution or technology. Provide support to prepare, review, and follow up the deliverables of the project, managing the quality of the project deliverables to ensure customer satisfaction. Ensure the customer receives all project deliverables, including documentation, training, and support. Coordinate the work of Interlake Mecalux's Developers and Consultants, monitoring the completion of their work as the project progresses and escalating issues that may negatively impact our ability to stay on time and on budget. Ensure all internal resources are adhering to the Company's policies, procedures, methodologies, and quality standards. Meet with the customer to assist in their training and understanding of the WMS software. Write project reports, memoranda, and correspondence detailing project status and issues. Validate the scope of the change orders with the customer to follow up and support technical and sales department to determine the costs and negotiate terms and conditions of change orders. Travel in furtherance of responsibilities. The quaified candidate possesses at least the following: Bachelor's Degree in Engineering (Industrial, Computer Science, Telecommunications, etc.) Knowledge of logistics and supply chain Previous experience working in project management or comparable role. Customer Service Oriented - Experience in customer-facing roles and handling customers Ability to lead and coordinate diverse teams in order to achieve desired results. Experience in managing WMS implementation projects, with experience in both manual and automated warehouses is ideal. PMP Certification and knowledge of agile methodologies is ideal. Professional communication skills, strong interpersonal skills, with the ability to negotiate in difficult situations. Fluency in English is required and fluency in Spanish valued. Availability to travel approximately 20% of the time. We offer Competitive compensation The ability to become part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating Paid Holidays and Paid Time Off with the option to cash out unused PTO every year Possibility for telework days, depending on position, with flexible make-up time for exempt employees Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits. Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.

Atlanta, GA (Mainly remote but some meetings) $125-130K + 20% bonus (avg payout 150% past 25 years), pension, 401K match, etc. Direct Hire or contract to hire - client open to either The Vendor Management Sr. Analyst serves as a consultant to the Technology Organization (TO) regarding the management of Vendors for software license renewals and large enterprise agreements. The role will be responsible to oversee software license renewals, cost consolidation, and cost avoidance across a portfolio of 500+ software renewals annually. This role requires expertise in vendor discussions, contract management, multi-year licensing strategies (co-term, consolidation), and collaboration with internal stakeholders to optimize software investments and drive business value. Key Responsibilities: Software License Management & Renewals • Oversee hundreds of renewals across multiple portfolios covering multiple software vendors and enterprise agreements ensuring timely execution and cost-effective strategies. • Evaluate and recommend consolidation opportunities across vendors to streamline renewals and reduce redundancy. • Partner with internal stakeholders to assess business needs, software utilization, sizing, SKU, and future requirements before renewals. • Proactively identify cost-avoidance opportunities, including working with Supply Chain (SCM) on pricing, discounts, and multi-year agreements. • Support negotiations with SCM and software vendors to secure competitive pricing, value-added services, and favorable contract terms • Work closely with SCM, finance, and legal teams to ensure compliance with contract policies and governance. • Establish and maintain strategic relationships with key vendors (Oracle, IBM, Microsoft, Broadcom and others) to drive long-term value and Enterprise agreements that support the broader organization needs Business Consulting & Stakeholder Collaboration • Act as a trusted advisor to business units, providing insights on licensing models, contract structures, and cost implications. • Consult with stakeholders on renewal vs. replacement decisions, license right sizing, and alternative software solutions. • Communicate complex licensing and contractual details in an understandable manner to non-technical stakeholders. Process Improvement & Reporting • Develop and implement best practices for software asset and vendor management, ensuring efficiency and scalability. • Track and report on renewal timelines, cost savings, contract changes, and software utilization trends. • Maintain a centralized renewals repository and renewal calendar to ensure visibility and proactive management of upcoming renewals. Qualifications & Skills: Required: • 10+ years of experience in vendor management, software licensing, procurement, or IT asset management. • Strong experience in software license negotiations, renewal management, and cost optimization. • Deep understanding of software contracts, licensing models (e.g., SaaS, on-prem, subscription, perpetual), and procurement processes. • Excellent negotiation, communication, and stakeholder management skills. • Proven ability to analyze spend data, identify savings opportunities, and drive process improvements. • Proficiency in vendor management tools, contract management systems, and procurement software. • Experience managing renewals across a large and diverse software portfolio • Knowledge of IT asset management (ITAM) frameworks and SaaS cost optimization strategies. • Familiarity with software licensing terms from major vendors (e.g., Microsoft, IBM, Oracle, Broadcom etc). • Experience working in large enterprises or global organizations. The compensation range for this position is $40 to $60/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). *Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA) Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. For immediate consideration, please forward your resume to ********************* If you require assistance or an accommodation in the application or employment process, please contact us at *********************. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at ww.synergishr.com.

We are seeking a Manager of Integration and Transformation to lead post-acquisition integration and business transformation across our growing dental lab network. This high-impact role will ensure seamless operational alignment and deliver key strategic initiatives that support the company's growth and efficiency objectives. This position reports to the COO. An ideal candidate will have a strong background in business transformation, M&A integration, and cross-functional leadership. They will be responsible for coordinating initiatives across multiple teams, ensuring newly acquired labs are successfully integrated, and optimizing internal processes to enhance performance and scalability. Are you ready to make a lasting impact? Join us and be a pivotal part in shaping the future of our growing private equity-backed orthodontic and dental lab network. If you thrive in a fast-paced environment and excel at driving transformation, we want to hear from you! About Us Established in 1981, we have grown to become the nation's largest orthodontic laboratory and a significant player in the dental lab industry. Our mission is to positively impact lives by providing high-quality dental solutions. With a consistent compound annual growth rate exceeding 10%, achieved through strategic mergers, acquisitions, and organic expansion, we are poised for accelerated growth in the coming years. Supported by Reynolda Equity Partners, we embrace an entrepreneurial spirit, striving to double our sales and triple our EBITDA. We are on a journey to ensure that every step we take is purposeful and precise, reflecting our commitment to excellence and meaningful impact. In this role, the key responsibilities are… Integration Leadership Lead the integration of newly acquired dental labs, ensuring smooth transitions in operations, culture, and systems. Develop and execute integration plans that align people, processes, and technology to drive efficiency and standardization. Serve as the primary coordinator across functions (operations, finance, HR, IT) to ensure alignment and execution of integration priorities. Identify operational synergies and implement best practices across the expanded lab network. Business Transformation & Strategic Execution Drive critical initiatives under the COO's scope, ensuring alignment with company objectives and long-term growth strategy. Partner with department leaders to enhance efficiency, streamline workflows, and implement scalable business solutions. Monitor key business performance metrics, analyze data, and provide insights that support decision-making. Lead process improvements where needed, collaborating with the Director of Operations on Lean and continuous improvement efforts. Support change management efforts to ensure smooth adoption of new initiatives across the organization. COO Support & Leadership Enablement Drive execution of the COO strategic priorities, ensuring focus on high-impact initiatives with measurable outcomes. Streamline communication and coordination across teams to align objectives, eliminate roadblocks, and enhance accountability. Deliver executive-level reports and data driven insights to support decision making and optimize performance. Lead high visibility cross-functional projects that accelerate growth, improve efficiency, and strengthen operational excellence. In this role, you'll need to have… Bachelor's degree in Business Administration, Engineering, or a related field 7+ years of experience in business transformation, M&A integration, operations, or a related field. Strong project management and strategic execution skills, with experience leading complex, cross-functional teams. Experience in multi-site healthcare services, dental/orthodontic labs, or a similar environment is highly preferred. Strong analytical and problem-solving skills, with the ability to interpret data and drive data-informed decision-making. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Highly organized, adaptable, and able to balance multiple priorities in a dynamic, growth-focused environment. What We Offer Competitive Salary Medical, Dental, and Vision Insurance Short-term and Long-term Disability, Life and AD&D Insurance PTO Paid Company Holidays Bonus Plan 401(k) with company match EQUAL OPPORTUNITY EMPLOYER

This position will be part of the Data Center team for a respectable financial institution The position will report to the VP of the Data Center Project Management team and will have responsibility for managing one or more data center related projects. The majority of any project work will involve internal MS coordination between Network; Enterprise Computing, and I.T. on the build-out; plus managing white-space build-out activities such as the rack /stack of equipment; network patching; equipment delivery/deployment. Position Description: - Responsible for developing high level and low level project plans and budgets for data center projects and/or data center components - Responsible for the management, coordination, and execution of all assigned tasks and resources. - Responsible for tailoring existing best practices for project and operational management to suit the needs of this project - Responsible for all communication on the status of the project to the rest of the IT project team, IT departments. - Responsible for all coordinating all activities of the projects between these same parties as well as external resources such as the Engineering Design Team, the General Contractor, etc. - Responsible for development and timely delivery of all IT related deliverables. - Responsible for maintaining the project share point site for the project documentation and information modifying the design and function of the site as required. - Travel will be required in the NY Metro area and NJ. Some out of area travel may be required. Skills Required: - Solid experience (7+ yrs) & expertise in Data Center project management. - Capable of simultaneously managing activities at multiple sites under multiple projects. - Good leadership and organizational skills - Effective written and verbal communication skills - Experienced in the development of specifications and other technical documentation. - Bachelors Degree, preferably in an engineering discipline. -Competent in the use of all basic MS Office Automation products Word, Excel, Visio, Power Point, and Project. Skills Desired: - Basic knowledge of Data Center Technology and Service Management. - Working background in Structured Cabling Systems - Understanding of Data Center best practices

Network Manager - Provider Contracting (Job Number: 1335423) Description Note: Work location is remote (e.g. home address), per KP's Authorized States Policy ▪ Employees may be required to travel to a KP or customer site. Residence required in the primary location: 10 Piedmont Center, 3495 Piedmont Rd., NE, Atlanta, GA 30305 Job Summary: Ensures successful contractual relationships with hospitals and community providers. Acts as a liaison between contracted hospitals and Kaiser Permanente to address issues relating to contract administration. Oversees and directs the day to day operations of the provider relations unit. Responsible for peer review, coaching and development of provider relations representatives. May provide input on performance evaluations and participate in goal development. Essential Responsibilities: Promotes good provider relations by addressing operational issues and evaluate contract and credentialing compliance. Attends Joint Operating Committee meetings as assigned. Responsible for contracting with Hospital Based Physicians. Responsible for the Letter of Agreement Process. Tracks and maintains any CPI increase for contracted hospitals. Communicates with consultants to provide up-to-date information regarding TSPMG. Provides feedback to the appropriate management personnel when issues are identified relative to patient care, billing and authorization. Works closely with Department of Quality Risk Management, Business Office, Claims and Medical Audit to identify and resolve operational issues relating to contract development, administration, and to facilitate quality of service and reimbursement. Responsible for implementation of newly developed contracts by providing on site training and orientation to the community providers office staff. Provides support to the Contract Manager in regards to capitation arrangements with Core Consultants. Responsible for the analysis and evaluation of metrics to evaluate key business indicators including timeliness and accuracy of contract configuration. Contributes to metrics and analyses for the purposes of vendor oversight, network adequacy (accessibility & capacity), member satisfaction, vendor integrity, business continuity, product recall, etc. and determining appropriate next steps. Oversees development of vendors corrective action plans and ensures submitted plans meet quality and business process standards. Accountable for ensuring vendors/suppliers are responsive to quality and service level concerns and influencing stakeholders to ensure that interventions are timely and effective. Responsible for development and maintenance of positive ongoing relationships with community providers. Serves as the key contact for community providers in resolving escalated complex claims concerns and achieving provider satisfaction. This position is also responsible for the regular monitoring, collection, and reporting of performance metrics, territory profile reporting of field operations activities, and the coordination of Kaiser Permanente Payor/Provider conference activities. Responsible for the community provider orientation and training process (large and small audiences): Creates trending reference and training materials as needed for different audiences / training topics; Delivers training and orientation classes using appropriate training techniques Provides accurate, timely expertise in KP products and operations; Creates training topics identified from escalated provider concern trends Maintains personal knowledge of product and benefit developments, and organizational and departmental policies and procedures Utilizes approved and branded KP training materials Coordinates with PMG with the orientation of external providers to Kaiser Permanentes patient management guidelines including authorization and referral processes. Resolves escalated provider concerns and problems: Performs provider field visits to address escalated complex provider issues communicated via Macess SFs Demonstrates focus on customer satisfaction with excellent service and efficient follow up Performs detailed analysis of operational issues Negotiates with other operational departments to implement resolution. Responsible for creating and on-going maintenance for provider manuals, ordering guides and other tools relating to provider contracts used by medical centers and other stakeholders to meet member needs. Position is responsible for contract implementation activities including configuration of contracts with regional claims and self-funding Third Party Administrators, supplier/facility initial orientation, notification to internal stakeholders regarding network composition changes, etc. Assists in pre-credentialing and re-credentialing activities for affiliated providers. Position manages operational and patient specific contractual disputes with contracted vendors. Facilitates with regional claims department investigation of under/overpayments and other activities related to claims adjudication. Coordinates with Legal, Benefits, Medicare Compliance & Medicaid Department to update required service changes. Formulary & contract consultant/SME for all grievances and appeals. Provide for contracted provider dispute resolution. Assists department management in establishment of partnership with other regional departments. Assist with targeted effort as part of KPs strategic goals. Provides accurate, timely expertise in KP products and operations. Creates training topics identified from escalated provider concern trends. Maintains personal knowledge of product and benefit developments, and organizational and departmental policies and procedures. Utilizes approved and branded KP training materials. Coordinates with PMG on orientation of providers to Kaisers patient management guidelines including authorization and referral processes. Resolves escalated provider concerns and problems. Performs Field in person Provider visits to address escalated complex provider issues communicated via regional data base tracking systems (i.e. MACESS CSFs ) if applicable. Demonstrates focus on customer satisfaction with excellent service and efficient follow up. Performs detailed analysis of operational issues. Negotiates with other operational departments to implement resolution. Conducts issue analysis and evaluation, identifies process improvements in Provider Relations and other operational departments to address root causes of escalated inquiries, providing proposed solutions, when possible. Qualifications Basic Qualifications: Experience Minimum two (2) years of experience in a field position doing provider relations. Minimum two (2) years of experience in a field position. Minimum two (2) years of public speaking and presentation skills. Minimum two (2) years of provider contracting experience. Experience in billing department protocol and procedures. Education Bachelors degree required, OR four (4) years of experience in a directly related field.High School Diploma or General Education Development (GED) required. License, Certification, Registration N/A Additional Requirements: High ethical standards.Proficient in Excel and Word.Thorough knowledge and understanding of provider relations, physician reimbursement and managed care contracts.Knowledge of physician office operations (example::CPT-4 codes, ICD-9 codes, capitation etc.). Preferred Qualifications: Minimum five (5) years of experience in Health Care Administration, Managed Care Contracting or Health Care finance is preferred.Knowledge of Medicare, Medicaid, regulatory requirements and practice protocols.Knowledge of quality assurance and utilization management concepts.Knowledge of KFHP contracting process, benefits coverage, QA goals and objectives, medical referrals processing procedures.Bachelors degree in nursing.

Who We Are: The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we ve been providing food for a growing network of nonprofit partners including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia. Where You ll Work: Network Growth / Partner Relations About the Role: This position was created to help with the implementation of our Transforming Access Together work. The Network Cohort Manager will be responsible for leading and facilitating small groups of partner organizations as they work and learn together to adopt best practices that increase access to food for our neighbors. The Network Cohorts Manager will need to be someone who is a self-starter, has strong skills around convening and facilitation of groups, and developing content and materials to support leadership and organizational development for our partners. The position will work to highlight the expertise of partner agencies, and build connections within the network. What You ll Do: Create and Implement Pilot Project with Partners Oversee all aspects and coordination of our Transforming Access Together Cohort Program including organizing daily, weekly, monthly activities based on the goals of the program. Recruit, onboard and train new program partners so that they can successfully adopt and execute the identified best practice. Coordinate with internal and external stakeholders to align on priorities and deadlines to ensure seamless delivery of programming to partners. Foster, Maintain, and Cultivate new and existing cohorts. Define expectations for program operations and impact and ensure alignment with organizational goals and objectives. Develop content and resources for use by cohort partners. Manage relationships with consultants and other subject matter experts Builds and Nurtures Relationships Supports execution of the Transforming Access Together framework by providing partners with resources, information and assistance while ensuring ongoing excellent customer service to the participating partners. Make meaningful connections between partner agencies to share expertise and resources, as well as connections to appropriate food bank staff when support is needed Actively seek out new partners to support program growth and to increase access for our neighbors in need. Collaborates cross-functionally within the team and across departments to proactively address arising issues and troubleshoots problems. Share stories of partner agency successes and opportunities with the Atlanta Community Food Bank staff in order the food bank to collectively support the partner agency network. Our Inclusive Hiring Process: At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences educational, work and lived. Towards that end, our Inclusive Hiring process is grounded in a skills based hiring approach. That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture. Key Competencies we look for in All our Food Bankers are: Customer Focus Decision Making Accountability The Ability to Navigate Change What You ll Need: Skills and Experience your resume should demonstrate: Excellent professional verbal and written communication skills. Communicate comprehensively with internal and external stakeholders. Able to communicate clearly and simply about complex issues. Must be able to demonstrate a track record of successful project coordination and/or coordination of multiple priorities and meeting assigned deadlines. Experience facilitating groups of diverse stakeholders through collaborative processes of co-creation and learning together. Proven experience using logical reasoning to identify areas for improvement and problem solving. Efficient multitasker that can prioritize in real time. Proven experience nurturing strong professional relationships with internal and external stakeholders Dedication to continuous improvement and experience with making changes that lead to improved results. Self-starter with the ability, confidence, and good judgment to move program forward with a high degree of independence. Must be proficient in Microsoft Office: Word, Excel, Outlook, and PowerPoint Prior experience in convening, facilitation and development of plans and processes is a plus This Role May be a Fit If: You love to work with individuals and groups to navigate change and achieve their goals. You have a high level of flexibility and the ability to work cross functionally to deliver excellent customer service to internal and external constituents Are able to juggle multiple projects and deadlines simultaneously Are a creative problem solver with experience working in a fast paced environment and interacting with diverse groups of people in a professional manner You want to work in an entrepreneurial environment with the opportunity to make a positive impact on your community And You'll Love this Position if: You are by nature - a quick learner, detail oriented and have super organizational skills You enjoy solving problems and delivering extraordinary support to internal and/or external customers You want to work in a positive environment where differences are valued. You are energized by interacting daily with passionate people. There may be some Physical Demands and Travel: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is routinely required to lift 25 lbs. Expected local travel for this position is 30% Expectation: We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness and teamwork to advance our mission: To fight hunger by engaging, educating, and empowering our community. Final Thoughts: Don t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Atlanta Community Food Bank, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.