Sales Director - Offshore IT Services
Information Technology Manager Job In Fort Lauderdale, FL
This role can either sit in Dallas, TX or Fort Lauderdale, FL.
We are seeking an experienced and visionary Vice President of Technology and Managed Services to lead our dynamic technology division and drive strategic initiatives that align with our organizational objectives.
The ideal candidate will demonstrate a deep expertise in selling offshore services, a proven track record in developing and maintaining relationships with senior stakeholders, commitment to excellence, and possess strong leadership skills. The position will be responsible for the strategic direction and execution of all sales activities pertaining to managed services, from lead generation to deal closure, ensuring the business meets revenue targets and expands its footprint in the global market. This position will start out as an individual contributor and grow their team.
You will collaborate closely with senior leadership, cross-functional teams, and key stakeholders to create solutions that meet the evolving needs of the market.
Responsibilities:
Develop and implement a comprehensive sales strategy to drive growth and achieve revenue targets in the offshore services and managed services market.
Drive thought leadership in the offshore services and managed services space by representing the company at industry events, conferences, and networking opportunities.
Ensure effective use of CRM systems to manage client relationships and sales progress.
Manage the delivery of high-quality managed services to clients while maintaining operational efficiency.
Monitor market trends and competitor offerings to inform service development and positioning.
Collaborate with other departments to identify and leverage technology opportunities that drive business growth.
Oversee the maintenance of technology infrastructure and services, ensuring robust security and compliance protocols are enforced.
Oversee proposal development, negotiate contracts, and close large-scale deals with key clients.
Serve as a key representative of the company in meetings with executive-level clients, stakeholders, and partners.
Requirements:
8+ years of experience in sales and business development, with a focus on offshore services, managed services, or related technology-driven industries.
Expertise in the offshore services market, with experience in selling outsourcing solutions, IT services, or related offerings.
Proven success in leading sales teams, developing strategies, and meeting/exceeding sales targets in a B2B environment.
Strong leadership, communication, and negotiation skills with a customer-centric approach.
Experience in building and maintaining relationships with C-suite executives and senior decision-makers.
Ability to work collaboratively in a fast-paced, results-driven environment.
Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
Information Technology Procurement Manager
Information Technology Manager Job In Palm Beach Gardens, FL
Job Title: IT Sourcing and Procurement Specialist
Pay range: $60 - 68/hour on W2 (depending on experience/interview)
Job Type: Contract role with the possibility of extension
Shift: Monday to Friday 08:00 AM to 05:00 PM
Job Description:
Support supplier accounts, administration with suppliers, and supplier negotiations.
We are seeking a highly skilled IT Sourcing and Procurement Specialist to join our dynamic team, with a specific focus on supporting Mergers and Acquisitions (M&A) projects.
The IT Sourcing and Procurement Specialist will be responsible for managing the sourcing, procurement, and vendor management activities related to IT Software, Hardware, Telecom, and Services with a particular emphasis on M&A projects.
This role requires a strategic thinker with strong negotiation skills and a deep understanding of IT procurement processes.
Key Responsibilities:
M&A Project Support: Lead IT sourcing and procurement activities for M&A projects, including due diligence, planning, and execution.
Vendor Management: Identify, evaluate, and manage relationships with IT vendors and service providers to ensure optimal performance and cost-effectiveness throughout M&A cycle
Contract Negotiation: Negotiate contracts and agreements with IT vendors, ensuring favorable terms and compliance with company policies.
Cost Optimization: Develop and implement strategies to optimize IT procurement costs while maintaining high-quality standards.
Risk Management: Assess and mitigate risks associated with IT procurement and vendor relationships, particularly in the context of M&A activities.
Stakeholder Collaboration: Work closely with internal stakeholders, including IT, finance, legal, and business units, to align procurement strategies with organizational goals.
Market Analysis: Conduct market research and analysis to stay informed about industry trends, pricing, and emerging technologies.
Reporting: Prepare and present reports on procurement activities, cost savings, and vendor performance to senior management.
Qualifications:
Bachelor's degree in information technology, Business Administration, or a related field.
Minimum of 5 years of experience in IT sourcing and procurement, with a focus on M&A projects.
Strong negotiation and contract management skills.
Excellent analytical and problem-solving abilities.
Proficiency in procurement software and tools.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of industry best practices and emerging trends in IT procurement.
Preferred Qualifications:
Professional certifications such as Certified Professional in Supply Management (CPSM) or Certified Information Systems Auditor (CISA).
Experience in a fast-paced, high-growth environment.
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
IT Project Manager
Information Technology Manager Job In Miami, FL
About the Company
At BMG Money, we help people solve unexpected financial problems affordably. Our team members draw from many years of experience at leading banks, fintechs, law firms, and governments. We all share one vision-we help employees borrow and improve their financial quality of life. BMG embraces innovation, is committed to quality, and is unafraid to challenge the status quo.
Job Summary
The IT Project Manager will be at the heart of BMG Money's digital transformation, overseeing technology projects that enhance our products, services, and customer experience. This person will oversee the planning, execution, and completion of technology-driven projects that support the company's financial services and loan products, as well as manage a variety of initiatives, including system upgrades, fintech integrations, and automation projects.
Key Responsibilities
Define project scope, objectives, and deliverables. Develop detailed project plans, allocate resources, and monitor progress to ensure timely completion.
Work closely with internal teams, including financial, operations, compliance, and risk management, to align IT initiatives with business goals.
Identify potential project risks and develop mitigation strategies to address them proactively.
Manage project budgets, ensuring efficient use of resources and adherence to financial constraints.
Ensure that all project deliverables meet the required quality standards and comply with regulatory requirements.
Provide regular updates to executives and shareholders, highlighting progress, risks, and recommendations.
Streamline workflows and improve system efficiencies through automation and digital transformation initiatives.
Qualifications
Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.
5+ years of experience in IT project management, preferably within the financial services or fintech industry.
Familiarity with financial technologies and platforms; proficiency in project management tools and software.
PMP, CSM, or ITIL certification is a plus.
Strong analytical and problem-solving abilities, excellent communication skills, and the capacity to manage multiple projects simultaneously.
Senior Analyst, IT Compliance
Information Technology Manager Job In Miami, FL
The Senior Analyst, IT Compliance role focuses on ensuring IT systems adhere to SOX, PCI, and other regulatory standards through risk assessments, audits, and compliance monitoring. This position requires experience in evidence gathering, testing, and internal reviews, working across siloed teams to create a holistic compliance approach. Responsibilities include vendor compliance assessments, policy development, and training programs while staying updated on regulatory changes. The role also involves identifying opportunities for automation and process improvements. Candidates must be independent, detail-oriented, and skilled in risk frameworks, with strong communication and stakeholder engagement skills. Experience with OneTrust, security assessments, and IT GRC is a plus. The position is based in South Florida with a hybrid work model and no sponsorship available.
Organizational Change Manager
Information Technology Manager Job In Deerfield Beach, FL
Immediate need for an experienced professional with 5+ years leading complex organizational change initiatives.
High Level Responsibilities: Develops and implements change management strategies aligned with business goals, utilizing advanced methodologies to drive adoption of new processes and technologies. Evaluates risks, monitors impact, and ensures sustained change through effective feedback mechanisms.
Qualifications:
Proven experience as an Organizational Change Management Consultant with a minimum of five years in consulting roles.
Strong understanding of change management principles, methodologies, and best practices.
Excellent communication, facilitation, and interpersonal skills with the ability to influence and engage stakeholders at all levels.
Demonstrated ability to manage multiple projects simultaneously and deliver results within scope, budget, and timeline constraints.
IT Network Administrator
Information Technology Manager Job In Deerfield Beach, FL
Duties and Responsibilities * Design, implement, and maintain network infrastructure, including Cisco Meraki, Cisco Firepower. * Configure and support advanced routing protocols, including BGP, to ensure optimal network. * Implement and enforce cybersecurity best practices using tools such as SentinelOne.
* Manage and configure Microsoft Endpoint Manager (formerly Intune) and Desktop Central
* Provide exceptional support through the Freshservice ticketing system.
* Collaborate with the IT team to document network designs, processes, and troubleshooting.
* Stay updated on emerging technologies and security trends to recommend and implement.
Required Qualifications
* Strong understanding of BGP and advanced routing protocols.
* Proven experience with Cisco networking (Meraki, Firepower) and Azure network infrastructures.
* Demonstrated expertise in cybersecurity concepts and tools (e.g., SentinelOne,
ThreatLocker,Cisco Umbrella).
* Familiarity with Microsoft Endpoint Manager (Intune), DesktopCentral, and AzureAD.
* Excellent troubleshooting, problem-solving, and analytical skills.
* Customer service-oriented with strong communication and interpersonal skills.
Preferred Qualifications
* Experience with Freshservice or similar IT ticketing systems.
* Relevant certifications, such as CCNA, CCNP
Work Schedule: Hybrid Schedule, working 2 days minimum at the office/branch a week.
Physical Demands
Demand Frequency
Sedentary - Lifting 0-10 pounds Occasional
Light Lifting - 10-20 pounds Never
Moderate Lifting - 20 to 50 pounds Never
Heavy Lifting - 50 to 100 pounds Never
Pulling/Pushing, Carrying Never
Reaching or working above shoulder Never
Walking Occasional
Standing Occasional
Sitting Constant
Stooping Never
Kneeling Never
Repeated Bending Never
Climbing Never
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Never
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Never
Other - Talk, Drive, visit customers etc. Occasional
EEO Statement:
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
IT Service Management (ITSM) - Incident Manager
Information Technology Manager Job In Weston, FL
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About The Team:
The Incident Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS offerings.
About The Role:
The IT Service Operations Specialist provides day-day support for all the ongoing customer facing & internal cloud infrastructure related incidents. In addition, they will work closely with the leads on operational improvement initiatives.
Responsibilities Include:
- This positions requires the employee to work 1:00pm EST - 10:00pm EST
- Acknowledge incoming incidents via PagerDuty and spin-up a bridge
- Gather the initial information and document them in ServiceNow
- Adopt/Learn the internal automation tools for incident logging and tracking
- Learn various internal product & engineering team structures to effectively lead the bridges/war rooms
- Effectively lead the Incident bridges by taking charge of the room, leading the response teams (engineers, support specialists) to diagnose, troubleshoot, and resolve issues impacting applications to timely mitigate customer-impacting incidents.
- Engage with global communications teams for status page and external customer communications throughout the lifecycle of the incident
- Maintain the quality of the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc)
- Learn the new product features for effective management of incident bridges
- Complete all organizational trainings timely
- Thrive under pressure with the ability to stay calm, handle conflict, and partner with other UKG teams to drive resolution
- Develop and monitor key metrics to understand incident trends, as well as operational resilience and readiness
Basic Qualifications
- 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment
- 3+ years of technical experience (Support, Services, IT, Engineering) at a tech company with exposure working with complex customer base
- 1+ years of working in a Cloud (AWS or GCP or Azure; GCP preferred) environment
- 2+ years of working in a scrum/agile/SRE environment (hands-on experience will be a PLUS)
- 2+ years of working in on-call support rotation model and PagerDuty experience
- 2+ years of working experience with Teams (integrations with PagerDuty and Service Now), Confluence and Share Point
- Subject matter expertise in incident management frameworks; awareness of industry standards and best practices
Preferred Qualifications:
- Experience with working with the following tools: JIRA, ServiceNow, Salesforce, and Aha
- Experience working in an Agile technical environment
- Experience working in a Cloud environment
- Excellent problem-solving and decision-making skills to identify root causes and implement corrective actions
- Clear and concise communication skills at all levels (written and verbal)
- Demonstrated ability to collaborate, build credibility, and establish good working relationships with leaders across UKG to ensure solid partnership and alignment
- Willingness/Ability to work in shift-based rotation model in a larger enterprise incident management team
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (https:******************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (https:************************************************************************************ .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $62,300 to $89,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https:******************* (https:*******************)
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
IT Service Management (ITSM) - Incident Manager
Information Technology Manager Job In Weston, FL
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About The Team:
The Incident Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS offerings.
About The Role:
The IT Service Operations Specialist provides day-day support for all the ongoing customer facing & internal cloud infrastructure related incidents. In addition, they will work closely with the leads on operational improvement initiatives.
Responsibilities Include:
* This positions requires the employee to work 1:00pm EST - 10:00pm EST
* Acknowledge incoming incidents via PagerDuty and spin-up a bridge
* Gather the initial information and document them in ServiceNow
* Adopt/Learn the internal automation tools for incident logging and tracking
* Learn various internal product & engineering team structures to effectively lead the bridges/war rooms
* Effectively lead the Incident bridges by taking charge of the room, leading the response teams (engineers, support specialists) to diagnose, troubleshoot, and resolve issues impacting applications to timely mitigate customer-impacting incidents.
* Engage with global communications teams for status page and external customer communications throughout the lifecycle of the incident
* Maintain the quality of the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc)
* Learn the new product features for effective management of incident bridges
* Complete all organizational trainings timely
* Thrive under pressure with the ability to stay calm, handle conflict, and partner with other UKG teams to drive resolution
* Develop and monitor key metrics to understand incident trends, as well as operational resilience and readiness
Basic Qualifications
* 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment
* 3+ years of technical experience (Support, Services, IT, Engineering) at a tech company with exposure working with complex customer base
* 1+ years of working in a Cloud (AWS or GCP or Azure; GCP preferred) environment
* 2+ years of working in a scrum/agile/SRE environment (hands-on experience will be a PLUS)
* 2+ years of working in on-call support rotation model and PagerDuty experience
* 2+ years of working experience with Teams (integrations with PagerDuty and Service Now), Confluence and Share Point
* Subject matter expertise in incident management frameworks; awareness of industry standards and best practices
Preferred Qualifications:
* Experience with working with the following tools: JIRA, ServiceNow, Salesforce, and Aha
* Experience working in an Agile technical environment
* Experience working in a Cloud environment
* Excellent problem-solving and decision-making skills to identify root causes and implement corrective actions
* Clear and concise communication skills at all levels (written and verbal)
* Demonstrated ability to collaborate, build credibility, and establish good working relationships with leaders across UKG to ensure solid partnership and alignment
* Willingness/Ability to work in shift-based rotation model in a larger enterprise incident management team
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************.
The pay range for this position is $62,300 to $89,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ***************************
IT System Administrator
Information Technology Manager Job In Hialeah, FL
Position Overview: The System Administrator is responsible for maintaining properly functioning servers, computers, and lab equipment throughout all FNU campuses including classrooms and Offices. Oversee the IT department's day-to-day operations and IT Service processes. This position oversees the monitoring, analyzing, and responding to security incidents, as well as implementing preventive measures to mitigate risks. The IT office also provides training for staff in the use of different software and networking.
Key Responsibilities:
Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department's vision, mission, values, and aims and objectives.
University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed.
Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required.
Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and all other applicable federal, state, and local laws, rules, and regulations.
Specific Duties and Responsibilities:
Read, understand, and comply with the College's mission, the catalog, the College's policies and procedures, the Staff Handbook, and the Institutional Effectiveness process.
Oversee and direct the IT department's day-to-day operations.
Responsible for the supervision of the Assistant System Administrator and the IT team members.
Responsible for improving IT operations performance and IT service delivery methods
Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.
Define access privileges and control structures to keep our systems safe.
Periodically review Azure firewalls, network security groups, and virtual networks.
Advise managers and senior executives on security enhancements.
Manage Azure Security Groups, applications, and Resources
Configure, deploy, and maintain the Operating system image
Monitor and address all Unitrends backup failures promptly
Configure, and update Network switch on all network segments
Configure and maintain the Network and server Alerts monitoring system
Configure and update Network Port Security on all switches
Support Clover credit card swipe machines
Terminal Server management and configuration
Configure, update, and maintain Azure ADConnect
Work with the firewall vendor to configure and update VPN security policies
Configure Windows servers, routers, switches, LAN, WAN, Internet WAP, and Remote Desktop communications.
Maintain properly functioning computers and laboratory equipment including classroom projectors and cameras.
Interact with Student Services staff to identify needs and requirements for their support issues.
Engage 3rd party vendors and service providers in the event of any system failure.
Responsible for computer security updates installations and OS patches in a timely manner using WSUS.
Manage and maintain the university antivirus solution (SentinelOne)
Maintain and upgrade of FNU phone system (Avaya)
Configure system Data backup jobs according to the University data retention policy.
Conduct backup restore in the event of data loss and file corruption
Test new software packages, methods to roll out new software and OS, and remote assistance.
Document system setups and IT service procedures by creating SOPs.
Provide staff with training in computer software or network if required.
Respond quickly when called by the Campus Deans, faculty, and administration offices and informed of new or existing problems with hardware or software.
Requirements:
Bachelor's degree in CIS/MIS and/or 4+ years equivalent work experience in a System Administrator role.
Familiarity with Azure services (Azure Key Vault, Azure AD, Azure Firewall, etc.).
Experience managing large and small IT projects.
Proven experience as a System Administrator, Network Administrator, IT management or similar role.
Experience with SQL databases, networks (LAN, WAN), and patch management.
Experience working with Microsoft Windows terminal servers
Must have experience working with virtual environments such as Nutanix and Microsoft Hyper-V.
Experience with phone system configuration including VoIP and POTS lines
Experience with system security (e.g. firewall configurations) and data backup/recovery.
Experience with VPN Encryption, networks (LAN, WAN) and patch management
Microsoft Active Directory and Security best practices.
Experience with creating scripts in PowerShell or other similar languages
Extensive experience working with Windows / Mac Operating systems and other platforms including Thin-Client Embedded OS.
Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus.
Extensive knowledge of Microsoft/Windows product family such as Office 365 /DNS/ DHCP/ Server 2016/2019/Azure AD and Domain Controller (DC).
Experience working on infrastructure configurations, i.e. switches, routers, firewalls, and low-voltage cables.
Experience working with Asset/Image Management and patch management solutions.
Extensive Knowledge working with Microsoft Active Directory and account Security best practices.
Maintenance/Management of enterprise NAS and other data storage products.
Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.
Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management
Must be able to work weekends and after hours whenever needed.
License/Certification:
Nutanix: 1 year or VMware: years (Required)
Azure Security Engineer Associate (Preferred)
Azure Fundamentals (Required)
Azure Administrator Associate (Preferred)
LAN/Networking: 5+ years (Required)
Windows Servers: 5+ years (Required)
Active Directory: 5+ years (Required)
PowerShell: 1 year (Required)
Network+ (Required)
MCSA/MCSE (Preferred)
CompTIA Network+ (Preferred)
Azure Security Engineer Associate, Azure Administrator (Preferred)
Schedule:
Monday to Thursday
Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm
*Fridays alternate (campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm)
Job Type: Full-time.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Supplemental Benefits
Paid Holidays
Vacation
Sick Time
Bereavement Leave
Jury Duty
Military Leave
Personal Leave
Benefits Continuation (COBRA)
401(k) Savings Plan
Educational Assistance
Family Medical Leave Act (FMLA)
IT System Administrator
Information Technology Manager Job In Hialeah, FL
Position Overview: The System Administrator is responsible for maintaining properly functioning servers, computers, and lab equipment throughout all FNU campuses including classrooms and Offices. Oversee the IT department's day-to-day operations and IT Service processes. This position oversees the monitoring, analyzing, and responding to security incidents, as well as implementing preventive measures to mitigate risks. The IT office also provides training for staff in the use of different software and networking.
Key Responsibilities:
Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department's vision, mission, values, and aims and objectives.
University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed.
Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required.
Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and all other applicable federal, state, and local laws, rules, and regulations.
Specific Duties and Responsibilities:
Read, understand, and comply with the College's mission, the catalog, the College's policies and procedures, the Staff Handbook, and the Institutional Effectiveness process.
Oversee and direct the IT department's day-to-day operations.
Responsible for the supervision of the Assistant System Administrator and the IT team members.
Responsible for improving IT operations performance and IT service delivery methods
Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.
Define access privileges and control structures to keep our systems safe.
Periodically review Azure firewalls, network security groups, and virtual networks.
Advise managers and senior executives on security enhancements.
Manage Azure Security Groups, applications, and Resources
Configure, deploy, and maintain the Operating system image
Monitor and address all Unitrends backup failures promptly
Configure, and update Network switch on all network segments
Configure and maintain the Network and server Alerts monitoring system
Configure and update Network Port Security on all switches
Support Clover credit card swipe machines
Terminal Server management and configuration
Configure, update, and maintain Azure ADConnect
Work with the firewall vendor to configure and update VPN security policies
Configure Windows servers, routers, switches, LAN, WAN, Internet WAP, and Remote Desktop communications.
Maintain properly functioning computers and laboratory equipment including classroom projectors and cameras.
Interact with Student Services staff to identify needs and requirements for their support issues.
Engage 3
rd
party vendors and service providers in the event of any system failure.
Responsible for computer security updates installations and OS patches in a timely manner using WSUS.
Manage and maintain the university antivirus solution (SentinelOne)
Maintain and upgrade of FNU phone system (Avaya)
Configure system Data backup jobs according to the University data retention policy.
Conduct backup restore in the event of data loss and file corruption
Test new software packages, methods to roll out new software and OS, and remote assistance.
Document system setups and IT service procedures by creating SOPs.
Provide staff with training in computer software or network if required.
Respond quickly when called by the Campus Deans, faculty, and administration offices and informed of new or existing problems with hardware or software.
Requirements:
Bachelor's degree in CIS/MIS and/or 4+ years equivalent work experience in a System Administrator role.
Familiarity with Azure services (Azure Key Vault, Azure AD, Azure Firewall, etc.).
Experience managing large and small IT projects.
Proven experience as a System Administrator, Network Administrator, IT management or similar role.
Experience with SQL databases, networks (LAN, WAN), and patch management.
Experience working with Microsoft Windows terminal servers
Must have experience working with virtual environments such as Nutanix and Microsoft Hyper-V.
Experience with phone system configuration including VoIP and POTS lines
Experience with system security (e.g. firewall configurations) and data backup/recovery.
Experience with VPN Encryption, networks (LAN, WAN) and patch management
Microsoft Active Directory and Security best practices.
Experience with creating scripts in PowerShell or other similar languages
Extensive experience working with Windows / Mac Operating systems and other platforms including Thin-Client Embedded OS.
Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus.
Extensive knowledge of Microsoft/Windows product family such as Office 365 /DNS/ DHCP/ Server 2016/2019/Azure AD and Domain Controller (DC).
Experience working on infrastructure configurations, i.e. switches, routers, firewalls, and low-voltage cables.
Experience working with Asset/Image Management and patch management solutions.
Extensive Knowledge working with Microsoft Active Directory and account Security best practices.
Maintenance/Management of enterprise NAS and other data storage products.
Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.
Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management
Must be able to work weekends and after hours whenever needed.
License/Certification:
Nutanix: 1 year or VMware: years (Required)
Azure Security Engineer Associate (Preferred)
Azure Fundamentals (Required)
Azure Administrator Associate (Preferred)
LAN/Networking: 5+ years (Required)
Windows Servers: 5+ years (Required)
Active Directory: 5+ years (Required)
PowerShell: 1 year (Required)
Network+ (Required)
MCSA/MCSE (Preferred)
CompTIA Network+ (Preferred)
Azure Security Engineer Associate, Azure Administrator (Preferred)
Schedule:
Monday to Thursday
Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm
*Fridays alternate (
campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm)
Job Type: Full-time.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Supplemental Benefits
Paid Holidays
Vacation
Sick Time
Bereavement Leave
Jury Duty
Military Leave
Personal Leave
Benefits Continuation (COBRA)
401(k) Savings Plan
Educational Assistance
Family Medical Leave Act (FMLA)
IT Compliance Administrator
Information Technology Manager Job In Boca Raton, FL
Full-time Description
Our Company:
At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets, and their interrelationships. These solutions are used for purposes including risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, CORE™, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society.
The Role:
The IT Compliance Administrator is an entry-level position that will be responsible for assisting our Information Technology (IT) Compliance team. This role focuses upon the preparation of customer and vendor information security questionnaires, providing support for IT internal controls reviews and testing, and providing administrative support to a variety of IT compliance and Information security related requirements.
What You Will Do:
Assist with daily IT Compliance team operations and provide general administrative support.
Prepare customer and vendor information security questionnaires.
Gather review and testing evidence.
Conduct or participate in reviews and testing of various IT applications and systems to ensure information security processes and procedures are effective and complied with.
Monitor compliance of third parties with legal, regulatory, customer required privacy obligations.
Partner with Information Security and other teams for IT Compliance matters and findings remediation.
Prepare reports of review and testing findings for review by management, including recommended remediation as necessary.
Assists various business units in implementing and maintaining information resources security and compliance.
Recognizes information security-related problems by identifying abnormalities and reporting violations/exceptions to the appropriate stakeholder(s).
Assist in the updating and documentation of IT policies, standards, and guidelines.
What You Bring:
A bachelor's degree &/or equivalent combination of relevant education and experience, in information technology, compliance, accounting, auditing or a related field.
Experience using MS Office suite.
Excellent written and verbal communication skills.
Strong problem-solving and critical thinking abilities.
A positive work attitude and willingness to learn.
The ability to take initiative, work independently, and effectively adapt to changes.
The ability to establish and maintain cooperative working relationships.
The ability to perform a variety of duties, often changing from one task to another of a different nature, while working within established timeframes.
What We Offer:
red violet offers unique benefits including a generous PTO policy; medical, dental and vision coverage; a 401K plan, commuter benefits, in office healthy snacks, team events and more.
red violet is proud to be an equal opportunity employer.
IT Compliance Administrator
Information Technology Manager Job In Boca Raton, FL
Our Company: At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets, and their interrelationships. These solutions are used for purposes including risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, CORE, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society.
The Role:
The IT Compliance Administrator is an entry-level position that will be responsible for assisting our Information Technology (IT) Compliance team. This role focuses upon the preparation of customer and vendor information security questionnaires, providing support for IT internal controls reviews and testing, and providing administrative support to a variety of IT compliance and Information security related requirements.
What You Will Do:
* Assist with daily IT Compliance team operations and provide general administrative support.
* Prepare customer and vendor information security questionnaires.
* Gather review and testing evidence.
* Conduct or participate in reviews and testing of various IT applications and systems to ensure information security processes and procedures are effective and complied with.
* Monitor compliance of third parties with legal, regulatory, customer required privacy obligations.
* Partner with Information Security and other teams for IT Compliance matters and findings remediation.
* Prepare reports of review and testing findings for review by management, including recommended remediation as necessary.
* Assists various business units in implementing and maintaining information resources security and compliance.
* Recognizes information security-related problems by identifying abnormalities and reporting violations/exceptions to the appropriate stakeholder(s).
* Assist in the updating and documentation of IT policies, standards, and guidelines.
What You Bring:
* A bachelor's degree &/or equivalent combination of relevant education and experience, in information technology, compliance, accounting, auditing or a related field.
* Experience using MS Office suite.
* Excellent written and verbal communication skills.
* Strong problem-solving and critical thinking abilities.
* A positive work attitude and willingness to learn.
* The ability to take initiative, work independently, and effectively adapt to changes.
* The ability to establish and maintain cooperative working relationships.
* The ability to perform a variety of duties, often changing from one task to another of a different nature, while working within established timeframes.
What We Offer:
red violet offers unique benefits including a generous PTO policy; medical, dental and vision coverage; a 401K plan, commuter benefits, in office healthy snacks, team events and more.
red violet is proud to be an equal opportunity employer.
IT Administrator
Information Technology Manager Job In Miami, FL
div class="description"pstrong Job Summary/strong /p pWe are seeking a strongproactive, highly skilled IT Administrator/strong to join our IT team. This role requires strongextensive experience in Office 365 Administration, Azure Portal, and ticket management/strong, as well as strong problem-solving skills and the ability to work independently without constant oversight. The ideal candidate will be responsible for strongmanaging IT support tickets, /strongmaintaining cloud-based infrastructure, and optimizing IT workflows to improve efficiency. /p
p strong Key Responsibilities:/strong /p
pstrong Helpdesk amp; Ticket Management (40%)/strong /p
ulli Act as the strongfrontline IT support/strong, triaging and resolving technical issues. /li/ul
ulli Manage and prioritize tickets within the IT helpdesk system, ensuring timely resolution. /li/ul
ulli Escalate complex issues to the appropriate IT personnel while maintaining accountability. /li/ul
ulli Develop strongknowledge base articles/strong to streamline troubleshooting. /li/ul
pstrong Office 365 amp; Azure Administration (30%)/strong /p
ullistrong Administer Office 365/strong (user management, licensing, security policies). /li/ul
ullistrong Manage Azure Portal/strong, including identity and access controls, MFA enforcement, and cloud security monitoring. /li/ul
ulli Monitor system health, storage usage, and infrastructure performance. /li/ul
ulli Perform strongsecurity audits/strong and enforce IT best practices. /li/ul
pstrong IT Systems amp; Cloud Applications (20%)/strong /p
ulli Maintain and optimize strong WordPress, Asana, Zoho, Zoom, Dropbox, SharePoint, /strong OneDrive and other environments. /li/ul
ulli Automate repetitive IT tasks using strong PowerShell scripts/strong and system integrations. /li/ul
ulli Optimize strong Office 365 amp; Azure licensing costs/strong through audits and de-provisioning. /li/ul
ulli Implement strongbest practices for SharePoint and OneDrive file management/strong. /li/ul
p br/strong Process Improvement amp; Proactive IT Management (10%)/strong /p
ulli Identify stronginefficiencies in IT workflows/strong and propose automation or process enhancements. /li/ul
ulli Maintain IT asset inventory and track company-provided hardware. /li/ul
ulli Work cross-functionally with other departments to strongalign IT solutions with business needs/strong. /li/ul
ulli Conduct stronguser training sessions/strong on Office 365, cybersecurity, and IT policies. /li/ul
pstrong Requirements:/strong/p
pstrong Technical Skills amp; Experience/strong /p
p✅ strong5+ years of IT experience/strong, including at least 3 years in strong Office 365 and Azure administration/strong. br/✅ Strong expertise in strong Acuity scheduling system, Office 365 Admin, and Azure Portal/strong. br/✅ strong Experience managing IT support tickets and helpdesk systems/strong. br/✅ Proficiency in cloud-based applications: strong WordPress, Asana, Zoho, Zoom, Dropbox, SharePoint, OneDrive/strong, Make, Dynamics 365/Salesforce/Keap, and others. br/✅ Ability to strongautomate workflows/strong using strong PowerShell scripts/strong, power automate, graph api. br/✅ Solid strongnetworking knowledge/strong (DNS, DHCP, firewalls, authentication protocols). br/✅ Understanding of strongcybersecurity best practices/strong, MFA implementation, and user access control. /p
pstrong Soft Skills amp; Attributes:/strong /p
p✅ strong Highly proactive/strong, able to take ownership of tasks without micromanagement. br/✅ strong Strong problem-solving skills/strong and ability to work in a fast-paced environment. br/✅ Excellent strongwritten and verbal communication skills/strong for documentation and user training. br/✅ strong Customer-service oriented/strong approach with a focus on user satisfaction. br/✅ strong Detail-oriented/strong, with the ability to maintain accurate records and documentation. /p
pstrong Preferred Certifications (Not Required but a Plus)/strong /p
p✔️ Microsoft 365 Certified: Fundamentals (MS-900) or Associate (MS-102) br/✔️ Azure Fundamentals (AZ-900) br/✔️ ITIL Foundation Certification br/✔️ CompTIA A+ or Network+ /p
pstrong Why Join Us?/strong /p
ullistrong Company-provided hardware/strong for seamless remote or in-office work. /li/ul
ullistrong Autonomy amp; trust/strong - we value independent thinkers who take ownership. /li/ul
ullistrong Collaborative environment/strong with direct exposure to IT and business leadership. /li/ul
p/p
pstrong***This is a on-site position. Please only apply if you're in Miami or planning on relocating. ***/strong/p/div
IT System Administrator
Information Technology Manager Job In Pompano Beach, FL
Essential Duties and Accountabilities:
Server administration, including backups, security management, user account management, email systems, and internet access.
Collaborates with the VP of Information Technology to plan, implement, and support the network and computing infrastructure plan.
Supports voice communications.
Provides network and server support by researching, analyzing, and resolving associated problems.
Performs administrative functions on systems as needed for implementation, support, and maintenance.
Monitors the performance and capacity of systems and implements modifications and upgrades as required.
Assists management with IT solutions to ensure target objectives are met.
Works with the IT team to find solutions for various project and operational needs.
Develops, enforces, and maintains installation and configuration procedures.
Performs regular security monitoring to identify any possible threats or intrusions.
Applies OS patches on a monthly basis and upgrades administrative tools and utilities as necessary.
Maintains data center environmental and monitoring equipment.
Suggests areas for improvement in internal processes along with possible solutions.
Initiates and implements improvements in all areas of IT responsibility.
Serves as the main point of contact on all IT-related matters for all company facilities.
Ensures company assets and software licensing are maintained and used responsibly.
Adheres to the company's safety and quality standards.
Maintains a safe and clean work area.
Performs other related duties as required and assigned.
Qualifications:
U.S. Citizen or Permanent Resident status required by ITAR.
Bachelor's degree in Information Systems, Computer Science, or a related field.
Minimum of two (2) to five (5) years of experience in supporting a network environment.
Experience with disaster recovery plans and implementation.
Expert knowledge as an OS administrator.
Experience: 3+ years with Windows Server.
Previous expert-level experience supporting Microsoft Exchange 2016/2019 and Office 365 (Mailbox maintenance), Microsoft IIS.
Expertise and proficient experience with Microsoft server products and VMware technologies (e.g., Hyper-V, DFS, Active Directory, Exchange/O365, VMware).
Practical working knowledge of SCCM and its functionality.
Proficient in TCP/IP networking and related network services (e.g., DNS, SMTP, DHCP, Load-Balancers).
Must be self-motivated and able to work in a team environment.
Must have expert-level troubleshooting skills, with the ability to determine the root cause of a problem and identify and resolve systemic issues.
Ability to manage multiple tasks while effectively focusing on priority issues.
Previous competent experience supporting an Enterprise Backup system.
Bonus: Master's degree with a concentration in technology.
Nice to have: CompTIA A+, Network+, Security+, Microsoft MCSA Admin, or MCSE Core certifications.
Expert-level firewall configuration experience.
Sr. Manager, IT Facilities & Network
Information Technology Manager Job In Plantation, FL
What makes DHL great?Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Position can be based out of Plantation, FL or Tempe, AZ.
Start YOUR career with DHL today…
The Sr Manager, Facilities & Network, reporting to the Head of IT Infrastructure, will be a critical member of the IT Infrastructure team and work closely with C-Level and cross-functional teams to develop processes and controls that improve efficiency, increase customer satisfaction, and make user experience better. As an accomplished Service Delivery and IT operations leader, you will oversee core business and back-office operations including IT Network, Voice, Video Conference Site Management, CCTV Infrastructure, Automation Infrastructure and Local Facility Infrastructure. You and your team will deliver transformation through disciplined Project Management practices, following DHL's IT Security Compliance, executing proper IT Vendor Management
Key Responsibilities:
* Lead an IT team and Vendors providing the following services to the enterprise:
o IT Network services, LAN and WAN, including managing UCTO vendor partner.
o Voice & Video Conferencing services.
o Site Management services, such as UPS, RAE, Site Surveys and similar.
o CCTV Infrastructure support services.
o Support to Automation Infrastructure that sustains solutions like LT1 and similar.
o Support to local Facility infrastructure such as Reweigh machines, Image Scanners, X-Rays, Scales, Scan Tunnels, and similar.
* Responsible for assuring the integrity of the Facilities and Network services and ensuring that it aligns and meets overall IT strategy and business objectives/ goals.
* Provide senior level leadership and management in Facilities and Telecom Network support operation.
* Establish or improve compliant operational process and procedures while managing the IT operation, through internal teams and third-party Vendors, setting up Service Level Agreements (SLA/OLA) for each Facility and Network service.
* Run a well-managed operation, inclusive of automated and preventive controls, driving the prioritization process, highlighting critical dependencies and resource gaps.
* Establish or improve asset lifecycle management of all IT assets used to support Facilities and enable Networks.
* Accountable for designing, implementing, and executing the technology roadmap and strategy for US IT Facility and Network Services, in alignment with the direction received from the Director of Infrastructure, and DHL standards provided by Regional and Global IT.
* Ensure a high level of customer satisfaction, proving that the internal organization and service providers are meeting the customer's requirements regarding performance, Service Level Agreements (SLA/OLA) for new and existing services. Monitors and addresses Service Level Agreements (SLA/OLA) performance, issues and exceptions and drives Service Improvement as needed.
* Lead talent planning, career development mentoring, coaching and feedback to team members and remote employees while evaluating team member performance leading to high performance teams.
* Manage the cost of IT Facility and Network Services, delivering the needed services at best costs.
* Accountable to manage financial charge (invoice) validations, develop and track the budget of IT Telecom Services, including charges from internal partners and external Vendors.
* Typically requires BS/BA in related discipline and 10+ years of Technology Experience in related field or MS/MA
* Professional certification or similar: ITILv3/4, Cloud (IAAS,PAAS, SAAS), Cisco (CCNP, CCIE), Microsoft certifications, Project Management PMP.
* Experience and Knowledge of Networking, Servers, Collaboration (Video, Voice Services, Polycom, Cisco) and Security Technologies such as, IPSec, VPN, Routers, DNS, DHCP, Virtual Machines, Active Directory Policies, Collaboration Technologies
* Serves as consultant to management on major matters pertaining to policies, plans, and objectives. State-of-the-art knowledge of technologies, processes, and practices.
* Skilled in communicating conceptual and technical information both verbally (on phone, one-on-one, to groups) and writing (emails, letters, reports, presentations) to various audiences (work group team, management, internal clients)
* Strong project management/financial analysis/networking abilities bringing together groups from different areas of the DHL business.
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings - 401K with company match
* my Shares - Voluntary plan to buy discounted company shares
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
* Hybrid Working Environment
DHL is committed to working with and providing reasonable accommodations to persons with disabilities. The job application process includes this application and possibly one or more interviews. If you believe that you might need a reasonable accommodation for any part of the application process, please send an e-mail to ***********, and include your contact information
#LI-JJ1
Director, IT Infrastructure
Information Technology Manager Job In Miami, FL
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Director, Infrastructure
We are seeking a versatile senior IT people leader with a sound technical background to lead global Infrastructure and Cloud teams. This role is pivotal in driving our technology strategy, ensuring operational excellence, and fostering a culture of innovation with a security and customer mindset. Talent and leadership are at the heart of the CIO organization with a focus on empowering self-driven teams to achieve excellence by building secure, high-quality, and sustainable products with efficiency. We foster a customer-centric culture where everyone takes pride in and ownership of their work. Being a globally distrusted organization, you will need to lead and manage teams with a strong focus on leadership, strategy, and collaboration. As such, the role will require you to stay close to your teams and the work, recognizing and removing barriers to support team success. Our highly collaborative culture embraces working in and across teams, therefore, the need to impact and influence throughout the organization will allow you to learn from and share with others. As a leader, your ability to listen, learn, and leverage will be key to you and your team's development growth. If you are a high-energy self-driven technology leader that loves to solve complex problems creatively, thrives when challenged, is a bar raiser, and enjoy working in a transparent and collaborative environment where team success comes before individual, this is the right place for you.
Responsibilities
Lead, mentor and coach leaders, program managers, engineers, and architects.
Build and maintain high-performance teams in a distributed work environment.
Attract and retain the talent and ability to form and develop teams.
Foster a culture of innovation, excellence, and efficiency to attract and retain top talent.
Shape and drive the global strategy for infrastructure and cloud technologies.
Provide clarity of purpose for their team and articulate a clear vision and strategy.
Ensure alignment with organizational goals and core principles.
Drive and manage budgets, resources, programs, and initiatives that help achieve our OKR's.
Collaborate with stakeholders and senior leaders using both technical and non-technical language.
Facilitate effective communication across global teams and departments.
Drive continuous improvement and innovation in technology and processes.
Evangelize and guide in the establishment of a DevOps mindset and supporting organizational model.
Apply engineering leadership and software engineering practices at scale
Drive cross CIO-Org activities promoting a culture of innovation and engineering excellence
Lead teams through the management and transformation of global and cloud network, cloud services such as AWS, Azure, workstations, mobile devices, and collaboration platforms at an enterprise level.
Monitor, evaluate and stay updated of industry trends and disrupting threats and opportunities and drive technology advancements.
Advocate and drive Agile methodologies to promote self-driven teams, enhance productivity for better product delivery.
Work closely with Portfolio teams, product owners, and business to ensure delivery of initiatives and continuously review and improve processes to help for a more efficient flow of work.
Work closely with product, design, and other engineering/architect teams to align strategies
Drive and build team and product roadmaps with measurable outcomes that align to our CIO-suite strategy.
Ensure all decisions and solutions are founded on principles of security, quality, resilience, and scalability.
Partner with Information Security teams and support the adoption of our Zero Trust and security programs across platforms and services.
Maintain compliance with industry standards and regulations.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field (Master's preferred).
Minimum of 10 years of experience in IT leadership roles, with a focus on infrastructure and cloud technologies.
Leadership courses and formal trainings is a plus
Proven leadership skills with the ability to lead and inspire teams.
Experience of driving large scale, enterprise-wide transformation, including the culture and mindset of a group to embrace new and improved ways of using technology.
Demonstrated presence to effectively represent IT and the corporation externally and to key vendors. Interaction with technology officers and internal customers will be an important component.
Comfort with ambiguity and able to independently drive resolution of issues and challenges.
Passionate for creating a great User Experience
Strong strategic and creative thinker with exceptional problem-solving abilities.
Excellent communication, collaboration, presentation and public speaking skills.
Deep knowledge of Agile frameworks and methodologies.
Technical certifications across AWS, Microsoft, and Network
Skills
Customer obsession
Comfortable with ambiguity
Adaptable to change
Take responsibility and accountability
Handles and treats things with sense of urgency
Inspire confidence and motivation
Caring and understanding
Transformational & Situational leadership
Seeks and utilizes feedback
Learning agility
Enthusiasm
Optimism
Courage
World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
IT Network Administrator
Information Technology Manager Job In Deerfield Beach, FL
We are seeking a skilled and proactive IT Network Administrator with expertise in networking, security, and IT infrastructure management to join our dynamic team. The ideal candidate will have hands-on experience with Cisco and Azure network infrastructures, advanced routing protocols like BGP, and a strong understanding of cybersecurity principles to ensure the ongoing security and stability of our IT environment. Additionally, familiarity with the Freshservice ticketing system and a customer service-oriented approach are highly desirable.
Information Technology Security Administrator
Information Technology Manager Job In Plantation, FL
REQUIREMENTS AND PREFERENCES
Compensation Package
High Deductible Health Plan - bi-weekly premiums:
Single $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2400 Annually
Consumer Driven Health Plan - bi-weekly premiums:
Single $82.58 / Family $286.79
Florida Retirement System (FRS) - Pension or Investment Plan
457 Deferred Compensation employee match
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (Up to 2K annually)
The Broward County Board of County Commissioners is seeking qualified candidates for Director of Information Technology Security.
General Description
Performs highly responsible administrative and technical work in the information technology security environment.
Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.
Minimum Education and Experience RequirementsRequires a Bachelor's Degree in information technology; or a Master's Degree in information technology.
Requires four (4) years increasing managerial experience in the administration of and application of information technology security or closely related experience.
Special Certifications and LicensesNone.
Preferences
Master's degree
Certified Information System Security Professional (CISSP)- IC2 certification and
HIPAA certified for HIPAA covered entities
DUTIES AND RESPONSIBILITIES
The functions listed below are those that represent the majority of the time spent working in this job. Management may assign additional functions related to the type of work of the job as necessary.
Develops strategies, policies and organizational responses to ensure deployment and maintenance of an information security architecture which meets current and future needs of County agencies. Provides information security consulting to County agencies regarding security architecture, which could affect any part of the County's computing operations, and makes recommendations to ensure agency technology operations are compliant with security standards and policies.
Develops, manages, and maintains standard policies and procedures for technology security and activities within the County; establishes alternative security measures, if needed, to support disaster recovery efforts. Provides management support for investigating and reporting breaches of security controls, and implements responsive measures to ensure continued compliance.
Provides ongoing training and informational meetings on the importance of maintaining appropriate security over information technology assets, and current security issues. Administers management of critical issues that may affect customer agencies and completes status and statistical reports in assigned areas as required; develops and maintains Internet and Intranet security based policies and procedures; administers risk assessments and information security training to uphold enterprise security measures.
Performs related work as assigned.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves sitting most of the time, but may involve walking or standing for brief periods of time; requires little or no dexterity.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATION
Competencies
Tech Savvy
Anticipates and adopts innovations in business-building digital and technology applications. Ensures that the team has adequate resources to invest in technology advancements and the training to use them well. Deploys some new technologies to enhance effectiveness of the group and business.
Decision Quality
Makes good and timely decisions that keep the organization moving forward. Ensures that people internalize policies and standards and accept full responsibility for their decisions. Confidently makes choices in the best interests of the organization, deals constructively with resistance.
Cultivates Innovation
Creates new and better ways for the organization to be successful. Motivates others to find new and better ways to address challenges; provides support and resources for promising ideas. Encourages people to incorporate varied perspectives to strengthen the innovation process.
Strategic Mindset
Seeing ahead to future possibilities and translating them into breakthrough strategies. Keeps up to date on current and future industry trends and market forces and considers these when making decisions. Clearly identifies and prioritizes efforts and initiatives to have the greatest strategic impact on the organization.
Resourcefulness
Secures and deploys resources effectively and efficiently. Leverages team resources well to accomplish the team's goals. Holds others accountable for conserving resources. Manages work across multiple projects or work streams to ensure that expected progress is made.
Ensures Accountability
Holds self and others accountable to meet commitments. Emphasizes accountability, measures organizational performance against goals, addresses poor team performance, does not accept blaming others or excuses.
Manages Conflict
Handles conflict situations effectively, with a minimum of noise. Anticipates potential conflicts and addresses them early. Swiftly addresses behaviors leading to destructive conflict; gives guidance on how to handle these situations more successfully; builds greater understanding and appreciation despite conflict.
Builds Effective Teams
Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Connects with others on team projects and leverages their strengths and knowledge to deliver the best possible results. Champions the decisions of the team and operates in a way that builds team spirit.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
Drives Vision and Purpose
Paints a compelling picture of the vision and strategy that motivates others to action. Makes the vision real for others and encourages people to buy in; paints an engaging and illuminating picture of future possibilities for the team. Gives people an understanding of how their efforts and contributions make a positive difference.
Courage
Steps up to address difficult issues, saying what needs to be said. Addresses tough organizational issues and disagreements in a direct manner; guides others on how to stand up for their beliefs in the face of adversity. Can push back and say "no" when needed.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Customer focus: Building strong customer relationships and delivering customer-centric solutions.
Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at ************ or email ************************* to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Information Technology Administrator
Information Technology Manager Job In Opa-locka, FL
Job Title: Information Technology Administrator
Department: Information Technology
Reports To: Information Technology Director
FLSA Status: Exempt
Prepared by: Human Resource
SUMMARY
Information Technology Administrator in this position is to oversee and maintain all aspects of the City's computer infrastructure as well as manage all aspects of the programs' structures and designs for effective use
NATURE OF WORK
The IT Administrators will review the City's computer systems to ensure that all aspects are operating efficiently. IT Administrators will troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. This person is expected to learn emerging technologies and resolve any issues involved in integrating new technologies with existing systems. The IT Administrator is a key technical resource, providing advice, training and technical support for various projects. This position also works closely with the Information Technology Director in evaluating current systems and aligning the City's objectives with the strategy for technology.
KEY RESPONSIBILITIES
Implantation and development of the City's information systems and technology goals, objectives, policies and procedures.
Prepare and monitor information systems-related budget items as related to staffing, equipment, software licensing/maintenance, materials and supplies. Implement information systems technologies and processes to improve operational efficiency
Troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. Install and manage these systems, conduct updates, create passwords and run check for viruses and spyware.
Assist and participate in the development of the information systems and technology work plan; assign activities, projects and programs, monitor workflow; review and evaluate work products, methods and procedures - both of assigned staff and/or outside consultants.
Manage the City's technology infrastructure, including servers, workstations, printers, network equipment, telecommunications equipment and audio-visual equipment
Performs related work as required.
KNOWLEDGES, SKILLS AND ABILITIES
Principles and practices of information systems and technology.
Ability to assess existing network serves, operating systems and security programs.
Ability upgrade existing hardware and software programs.
Install and implement effective security systems.
Troubleshoot problems with systems and programs
Ability to install and configure computer systems, hardware, and peripherals.
Act independently and make decisions conforming to the City's policies, procedures, standards and ordinances.
Perform all job duties in an organized and efficient manner with the ability to adjust priorities and perform multiple tasks
Must have a friendly disposition and good customer service skills in order to clearly and effectively communicate technical situations to non-technical personnel.
Some working knowledge of the most current released version or the immediate predecessor of Microsoft Office and related Microsoft Office automation products.
Some knowledge of Internet browsers.
Considerable understanding of the inner workings of personal devices, such as desktops, laptops, tablets, smart phones.
Ability to adhere to established standards, and complete projects within stringent time schedules.
Ability to handle multiple tasks at once, prioritize, and demonstrate excellent follow-through on each task assigned.
Ability to perform well under pressure.
Ability to analyze and diagnose problems quickly, and to make recommendations for workable solutions within prescribed standards.
Ability to maintain professional working relationships with fellow employees, users, and the general public.
Ability to express oneself clearly and concisely, both orally and in writing.
Ability to work closely with and explain sophisticated technology and processes to end user community.
Must be willing to work overtime, night, weekends, and holidays when required to meet critical deadlines and/or to perform routine maintenance and systems upgrades/repairs.
Ability to work productively in teams
Knowledge of Cisco or similar next generation firewalls
Knowledge of VMware or similar principals
Knowledge in advanced networking including routing, plans, and access control
Working knowledge of relevant operating systems, software, and programming
EDUCATION
Bachelor's degree in information systems, Information Technology, Computer Science, or related technology degree OR
At least five (5) years of experience that is directly related to the duties and responsibilities specified.
A directly related higher degree from an accredited institution may be substituted for up to five (5) years of experience
EXPERIENCE AND TRAINING
Five (5) years of increasingly responsible professional experience in the administration or management of an information systems operation.
SPECIAL REQUIREMENTS
Valid Florida Driver's License
Must be able to successfully complete FDLE fingerprint and background check.
Advanced knowledge of computer systems administration, network infrastructure, and enterprise software administration.
EXPERIENCE AND TRAINING
Must possess and maintain a valid Florida Driver's license.
SPECIAL REQUIREMENTS
Ability to type 40 wpm
Extensive knowledge of computers and proficiency in Microsoft Office Word, Outlook, Excel, and Power Point applications.
Some knowledge of Microsoft Publisher and Access desirable.
SUPERVISION RECEIVED
General and specific assignments are received as to beats or details and work is normally performed with latitude for the use of independent judgment in the selection of work methods and procedures, subjects to review through analysis of reports, personal inspection, and discussion
SUPERVISION EXERCISED
Directs and coordinates the work of Police Corporals and Officers; general and specific assignments are received as to details and work is normally performed with latitude for use of independent judgment in the selection of work methods and procedures, subject to review through analysis of reports, personal inspection, and discussion; may be assigned to direct the work of Police Department employees who perform support services and duties.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
On a continuous basis sit at a desk and/or stand for long periods of time. Frequently required to walk. Frequently required to see, hear, and talk with employees and the public. Frequently required to read and/or present documents, write or use keyboard to communicate through written means, use a calculator to compute figures. On occasion it is requested to climb or balance, stoop, kneel, crouch, or smell. Intermittently twist and reach office equipment. On occasion it is required to lift or carry weights up to 20 pounds. Specific vision requirements include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Employment At-Will
Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it.
Equal Employment Opportunity/EEO
The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.
IT Gis Analyst I
Information Technology Manager Job In Plantation, FL
This is a non-exempt position, which is responsible for technical work in the operating and maintenance of an ESRI GIS system, including the creation and maintenance of GIS datasets. The employee is this classification exercises considerable initiative and independent judgment within GIS standards and departmental policies. Work is performed under the general direction of the IT-GIS Manager and/or the IT Director.
Employees are hired as AT WILL employees that serve at the pleasure of the City and may be terminated at any time with or without cause.
Examples of Duties
Assist in the development of the City's GIS, including creation and maintenance of GIS datasets.
Prepare thematic maps and presentation displays based on demographic data and land information.
Create and maintain geo databases for water, sewer and storm water utilities.
Maintain City wide geo databases.
Coordinate and maintain computer input and processing of geospatial and relational data for the GIS system.
Review drawings including plats, replats, site plans, paving, drainage and utility installations and upload data to graphic and attribute database.
Conduct field inspections as required.
Performs related field work as required and as directed, including the use and support of Global Positioning System (GPS) equipment.
Typical Qualifications
Knowledge of GIS principles and data structures.
Knowledge and working experience with asset management systems.
Knowledge and working experience with water, sewer and stormwater modeling systems.
Knowledge and working experience with ESRI ArcGIS products, Autodesk AutoCAD and Bentley Microstation is beneficial.
Knowledge and experience collecting field data using GPS equipment and post processing processes.
Knowledge of appropriate laws, rules, regulations and procedures governing City operations.
Ability to interpret complex engineering and utilities drawings.
Ability to operate the ESRI ArcGIS Desktop applications.
Ability to accurately maintain City records and maps.
Ability to operate a City vehicle and possess the required license.
Ability to establish and maintain effective working relationships with departmental officials, other employees and the general public.
DESIRABLE EXPERIENCE AND TRAINING
Graduation from a two year accredited college or university with major course work in any GIS or related field.
Some additional engineering, utilities and/or technical training related to infrastructure projects.
Any equivalent combination of education, experience and training which provides the required knowledge, abilities and skills may be considered.
Work Environment
This is a designated "Recovery" classification in the City's Emergency Operations Plan and will require the employee occupying this position to work for declared emergencies. Attendance at National Incident Management System (NIMS) training at the appropriate level is mandatory.