Information Technology Manager Jobs in Miami Beach, FL

About the Company At BMG Money, we help people solve unexpected financial problems affordably. Our team members draw from many years of experience at leading banks, fintechs, law firms, and governments. We all share one vision-we help employees borrow and improve their financial quality of life. BMG embraces innovation, is committed to quality, and is unafraid to challenge the status quo. Job Summary The IT Project Manager will be at the heart of BMG Money's digital transformation, overseeing technology projects that enhance our products, services, and customer experience. This person will oversee the planning, execution, and completion of technology-driven projects that support the company's financial services and loan products, as well as manage a variety of initiatives, including system upgrades, fintech integrations, and automation projects. Key Responsibilities Define project scope, objectives, and deliverables. Develop detailed project plans, allocate resources, and monitor progress to ensure timely completion. Work closely with internal teams, including financial, operations, compliance, and risk management, to align IT initiatives with business goals. Identify potential project risks and develop mitigation strategies to address them proactively. Manage project budgets, ensuring efficient use of resources and adherence to financial constraints. Ensure that all project deliverables meet the required quality standards and comply with regulatory requirements. Provide regular updates to executives and shareholders, highlighting progress, risks, and recommendations. Streamline workflows and improve system efficiencies through automation and digital transformation initiatives. Qualifications Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field. 5+ years of experience in IT project management, preferably within the financial services or fintech industry. Familiarity with financial technologies and platforms; proficiency in project management tools and software. PMP, CSM, or ITIL certification is a plus. Strong analytical and problem-solving abilities, excellent communication skills, and the capacity to manage multiple projects simultaneously.

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. The Royal Caribbean Group's Information Technology Team has an exciting career opportunity for a full time Senior Analyst, IT Product Construction reporting to the Director, IT Product Construction. This position will work on-site in Miramar, Florida. Position Summary The Senior Analyst, IT Product Construction, Destination Design coordinates design requirements and specifications for IT Construction projects for Royal Caribbean Group's Destination Product. The Senior Analyst in IT for Product Design plays a pivotal role in bridging technology, design, and business requirements together. They ensure that the overall product designs align with business goals, user needs, and technical feasibility while providing insights and expertise to optimize the design process and building out scope/requirements and budgetary costs for the execution team to deliver against. They will also assist in the evaluation of changing scope and aligning the needs of the project design requirements with the relative IT and construction disciplines within Royal Caribbean. The role works with the product teams on IT strategies and initiatives that align with the overall business objectives. Support the execution team with creation of project documentation, industry research, reporting/analytics, performance monitoring, project logistics, testing, and general coordination of site capability requirements. Work with product teams by ensuring they have a clear understanding of the product objectives and priority, and helping the IT teams translate the product concepts into user stories, epics and other appropriate design deliverables for execution (e.g., project briefs, scope/requirement documents, guest prioritized needs, infrastructure development etc.). Key Responsibilities Technical Analysis and Support • Collaborate with product managers, designers, and architects to analyze technical feasibility of product designs and features. • Evaluate system requirements, identify potential risks, and propose solutions to ensure seamless implementation. • Act as a subject matter expert for IT systems and digital tools used in product design. Data-Driven Decision-Making • Utilize analytics tools to gather and interpret user data to inform product design decisions. • Provide insights into user behavior, system performance, and feature adoption to improve product usability and efficiency. • Monitor key performance indicators (KPIs) and recommend changes to meet design objectives. Stakeholder Collaboration • Serve as a liaison between IT teams and design teams to align on project timelines, requirements, and deliverables. • Communicate technical constraints and opportunities to non-technical stakeholders in a clear and concise manner. • Support cross-functional workshops and design reviews to co-create solutions. Process Improvement • Identify opportunities to enhance the product development lifecycle through automation, tools, or methodologies. • Establish best practices for integrating IT and design processes. • Support the implementation of Agile methodologies for rapid prototyping and iteration. Technical Documentation and Reporting • Develop and maintain technical documentation, including system workflows, technical specifications, and data models. • Generate reports for stakeholders to track progress and identify improvement areas. Qualifications and Education Experience: 5+ years of professional experience working in the IT or hospitality industry. Experience with technical, user, and business issues in a fast-paced hospitality organization. Exceptional verbal and written communication and project leadership skills, including an ability to communicate/influence at an executive level. Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases. Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Skills and Abilities: 3+ years of product management preferred. Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative. Experience with technical, user, and business issues in a fast-paced online organization. Experience creating key requirement documentations and project artifacts. Outstanding verbal and written communication and analytical skills, including an ability to communicate and influence at an executive level. Possesses analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project deliverables. Experience in executing heavy IT infrastructure projects in a construction environment. Support Subject Matter Leads, Program and Project Managers and Business/Project Analysts within portfolio with delivery and reviews to confirm adherence to Delivery Team methodology. Support product integration within RCG sites and asset with insight contributions from within, and across, portfolio activities. Works closely with Product teams, Site Architects and Construction partners to develop and document delivery goals and execution strategies related to the project scope. Certifications: PMP, PRINCE2, or other relevant project management certifications are preferred. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, possibly travel domestic and international, and work in shipboard functions. A high noise level is possible if visiting shipboard or offsite locations. The role will be required to travel internationally approximately 30% of the time in the field, this could include shipyard, ships or new destinations where the work environment is a heavy construction site where they will be exposed to conditions including noise levels, dust, fumes from paints or sealers, cold or hot temperatures that are distracting and uncomfortable. Financial/Quantitive Responsibilities Create estimates for programs/projects under supervision of Manager Acts as a steward of the company in ensuring that program/project budgets are best utilized to achieve stated scope and so that anticipated benefits are realized Solid understanding of accounting rules for expense and capital activities Ensures efficient utilization of staff and non-labor resources Solid understanding of IT estimation process and lead large/complex estimation activities Accountable for financial implications and cost of systems and services Responsible for defining optimization opportunities to reduce future costs Manage the allocation of resources, including personnel, budget, and equipment, to optimize project delivery and manage project expenses Ensure compliance with IT policies, procedures, and standards Maintain IT strategies and initiatives that align with the overall business objectives Internal/ External Relationships Would require the ability to engage/collaborate with IT integration and auxiliary service vendors (eg. HVAC, Electrical, Regulatory) as well as internal and external stakeholders (Architects, Marine Engineers, Turn Key Suppliers, Construction Contractor and Outfitters). We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

Operations and Repairs Engineer - will relocate This position is primarily responsible for providing technical expertise related to railway transportation systems (Automated people movers), troubleshoot complex problems related to electro/mechanical systems and subsystems, and develop solutions, guided by precedent and working within the limits of established policies. Essential Duties and Responsibilities: Provide oversight for all technical issues related to the APM systems. Record the maintenance activities on all systems in the Maintenance Management Information System (MMIS) and ensure that preventive maintenance activities are being performed in compliance with recommended schedules. Troubleshoot problems with systems, identify causes, develop repair plan, and communicate plans to technical staff. Perform failure and root cause analysis on APM systems as necessary. Create and/or review service disruption, failure analysis and root cause analysis reports, identify trends and develop processes to alleviate and minimize recurring failures. Coordinate with engineering department staff to resolve technical issues requiring documentation or drawing changes to ensure consistency throughout the organization. Provide technical training on any elements or characteristics of the APM systems. Communicate recommended or mandated changes in procedures or maintenance activities to technical and supervisory staff. Identify the need for and facilitate additional training as procedures change. Trace and interpret complex electrical and/signal processing schematics. Provide backup supervisory or managerial services in the absence of shift Supervisor or Manager as requested. Other duties may include: Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements. Notify the Supervisor/Manager of unusual equipment or operating problems and the need for additional material and supplies. Maintain a safe work area and comply with safety procedures and equipment operating rules keeping work area in a clean and orderly condition. Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. Perform other related duties as assigned. Supervisory Responsibilities: This position does not have direct reports. Tools and Equipment used: Maintenance Management Information System (MMIS), computer and peripherals, standard and customized software applications and tools, usual office equipment, micrometers, oscilloscopes, analyzers, calipers, power tools and hand tools necessary to perform electro-mechanical and maintenance services. Required Qualifications/Skills: Salary will range from 95K - 128K for a degreed Engineer with a BS degree in Electrical/Mechanical engineering from an accredited institution. Prior use of complicated drawings, a wide variety of precision measuring instruments and knowledge of electromechanical equipment and processes Must be able to read, understand and interpret complex schematics. Strong troubleshooting skills. Minimum of 3 to 5 years of experience in the electromechanical field required. Must be licensed to operate a motor vehicle and have a satisfactory driving record. Must be able to secure and maintain airport security clearance. Must be able to pass post-offer criminal background check. Must be able to pass post-offer drug/alcohol test, physical exam, and Ishihara test (Red Green vision test) Ability to read, write, speak, and understand English language fluently. Prior Automated People Mover (or any type of fixed gateway transit system) experience REQUIRED. Salary will range from 95-128K plus bonus DOE, excellent benefits, relocation, and bonus

The Senior Analyst, IT Compliance role focuses on ensuring IT systems adhere to SOX, PCI, and other regulatory standards through risk assessments, audits, and compliance monitoring. This position requires experience in evidence gathering, testing, and internal reviews, working across siloed teams to create a holistic compliance approach. Responsibilities include vendor compliance assessments, policy development, and training programs while staying updated on regulatory changes. The role also involves identifying opportunities for automation and process improvements. Candidates must be independent, detail-oriented, and skilled in risk frameworks, with strong communication and stakeholder engagement skills. Experience with OneTrust, security assessments, and IT GRC is a plus. The position is based in South Florida with a hybrid work model and no sponsorship available.

Immediate need for an experienced professional with 5+ years leading complex organizational change initiatives. High Level Responsibilities: Develops and implements change management strategies aligned with business goals, utilizing advanced methodologies to drive adoption of new processes and technologies. Evaluates risks, monitors impact, and ensures sustained change through effective feedback mechanisms. Qualifications: Proven experience as an Organizational Change Management Consultant with a minimum of five years in consulting roles. Strong understanding of change management principles, methodologies, and best practices. Excellent communication, facilitation, and interpersonal skills with the ability to influence and engage stakeholders at all levels. Demonstrated ability to manage multiple projects simultaneously and deliver results within scope, budget, and timeline constraints.

Hiring for the following location(s): 1525 NW 3rd Street, Deerfield Beach, Florida 33442 Here is what you will be doing as part of the team: We are seeking a skilled and proactive IT Network Administrator with expertise in networking, security, and IT infrastructure management to join our dynamic team. The ideal candidate will have hands-on experience with Cisco and Azure network infrastructures, advanced routing protocols like BGP, and a strong understanding of cybersecurity principles to ensure the ongoing security and stability of our IT environment. Additionally, familiarity with the Freshservice ticketing system and a customer service-oriented approach are highly desirable. About Us Looking for a cool job? Join the HVAC industry leader! Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service. As a member of the Gemaire team you will enjoy: Exciting opportunities with a company that is growing Great work hours! Standard business hours are Monday-Friday with occasional Saturdays Competitive pay Paid time off Tuition assistance Medical, dental, and vision insurance Life insurance coverage 401(k) Plan Employee Stock Purchase Plan Short Term/Long Term Disability Health Savings Account with employer contribution Employee Referral Program Employee Purchase Program Don't Leave Your Future Up in the AirApply for a COOL Job Today! Job Requirements Duties and Responsibilities• Design, implement, and maintain network infrastructure, including Cisco Meraki, Cisco Firepower.• Configure and support advanced routing protocols, including BGP, to ensure optimal network.• Implement and enforce cybersecurity best practices using tools such as SentinelOne.• Manage and configure Microsoft Endpoint Manager (formerly Intune) and Desktop Central• Provide exceptional support through the Freshservice ticketing system.• Collaborate with the IT team to document network designs, processes, and troubleshooting.• Stay updated on emerging technologies and security trends to recommend and implement. Required Qualifications • Strong understanding of BGP and advanced routing protocols.• Proven experience with Cisco networking (Meraki, Firepower) and Azure network infrastructures.• Demonstrated expertise in cybersecurity concepts and tools (e.g., SentinelOne,ThreatLocker,Cisco Umbrella).• Familiarity with Microsoft Endpoint Manager (Intune), DesktopCentral, and AzureAD.• Excellent troubleshooting, problem-solving, and analytical skills.• Customer service-oriented with strong communication and interpersonal skills. Preferred Qualifications• Experience with Freshservice or similar IT ticketing systems.• Relevant certifications, such as CCNA, CCNP Work Schedule: Hybrid Schedule, working 2 days minimum at the office/branch a week. Physical DemandsDemand FrequencySedentary - Lifting 0-10 pounds OccasionalLight Lifting - 10-20 pounds NeverModerate Lifting - 20 to 50 pounds NeverHeavy Lifting - 50 to 100 pounds NeverPulling/Pushing, Carrying NeverReaching or working above shoulder NeverWalking OccasionalStanding OccasionalSitting ConstantStooping NeverKneeling NeverRepeated Bending NeverClimbing NeverDesk Work/Computer use/Telephone use ConstantOperating a motor vehicle NeverOperating a commercial vehicle NeverOperating warehouse equipment, forklift, baseloid lift etc NeverOther - Talk, Drive, visit customers etc. Occasional EEO Statement: Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Status Full-Time

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary We are seeking a highly motivated IT Assistant Manager to support our information technology operations across multiple parts of our venue, including the Miami Beach Convention Center (MBCC), Collins Canal Park, Rum Room, and Venu. This role is responsible for Office 365 administration, employee onboarding and offboarding, IT vendor coordination, cybersecurity oversight, IT help desk support, and budget supervision. The IT Assistant Manager will serve as a liaison between OVG's venue management, OVG's corporate team, the City of Miami Beach IT department, and external service providers to ensure seamless technology services. Responsibilities include system administration, IT equipment inventory, system design and implementation, documentation, system repairs, upgrades, training, and long-term IT infrastructure planning. The goal is to enhance and maintain cybersecurity, network reliability, wireless communication, and end-user support while driving continuous improvement in IT operations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience managing IT systems in dynamic environments. WORK SCHEDULE: The work schedule of this position typically involves a 5-day work week Monday through Friday; however, this will fluctuate based upon the needs of the community, business needs, projects and/or events. Must have the ability to work a flexible schedule including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week. This role pays a yearly salary of $70,000 to $80,000. Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until May 16, 2025. About the Venue The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Office 365 Administration Manage and maintain Office 365 (Exchange, Teams, OneDrive, SharePoint, etc.). Administer user accounts, licenses, and security policies. Troubleshoot Office 365 issues and ensure system uptime. Employee Onboarding & Offboarding Set up and configure hardware/software for new employees. Provide continuous training opportunities to keep staff updated on new technologies and best practices Manage user access to company systems, applications, and networks. Ensure proper deactivation of accounts and secure data transfer during offboarding. Hardware & Software Support Provide IT support for desktops, laptops, printers, and mobile devices. Install, configure, and update software applications. Development and maintenance of software programs such as but not limited to Ungerboeck EMBS database, Corrigo, AutoCAD, Google analytics, and their technological functionality requirements. Manage IT asset inventory and ensure hardware maintenance. Maintain adequate stock of working equipment. Researches and recommends long-term equipment improvements and replacement. IT Vendor Management Collaborate with external vendors for IT procurement and support. Evaluate vendor performance and ensure compliance with company IT standards. Function as a liaison with the City of Miami Beach IT Department regarding network support issues. Function as a liaison with OVG Corporate IT Department regarding corporate applications and systems issues. Cybersecurity Supervision Oversee the implementation and monitoring of cybersecurity tools and monitor internal systems daily. Work with security teams to ensure compliance with cybersecurity best practices. Respond to security incidents and assist in risk mitigation strategies. Budget & Financial Supervision (OPEX & CAPEX) Assist in planning and monitoring IT budgets (Operational & Capital Expenditures). Track IT expenses and provide reports to senior management. Recommend cost-effective IT solutions and optimizations. IT Help Desk & Support Serve as the first point of contact for OVG users IT-related issues and inquiries. Provide OVG users IT support for hardware, software, and network troubleshooting. Manage OVG users IT support tickets, ensuring timely resolution. Create and maintain OVG users IT documentation and knowledge base articles for employees. Coordinates with Corporate IT and City IT departments, if applicable, to anticipate and resolve system problems that may arise. Prepares systems documentation and disaster recovery procedures. Performs other functions and responsibilities as assigned. The IT Assistant Manager identifies, researches, and resolves the most complex technical problems. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: A Bachelor's degree from an accredited college or university or equivalent experience in computer science, engineering or related discipline with an information technology focus or equivalent experience. Experience as a Microsoft Office 365 Systems Administrator. Two - Three years of experience in network/server administration and a familiarity with voice systems environments and associated billing systems. One- Two years of management or professional leadership experience. Experience in project planning/management. Documented experience managing information technology software applications and network development and operations. Subcontract Management experience preferred. SKILLS AND ABILITIES: Must have keen attention to detail. Ability to hold monthly IT related trainings for OVG employees at the MBCC. Ability to communicate with users possessing varying levels of computer experience. Ability to translate non-technical needs communication into technical development capabilities. Excellent organizational, planning, communication, and interpersonal skills. Effective interpersonal and communications skills; ability to foster teamwork and interdepartmental cooperation. Strong verbal and written communication skills in the English language. Ability to undertake and complete multiple tasks. COMPUTER SKILLS: Experience with Windows Operating Systems. Thorough understanding of the following preferred (including latest versions): Microsoft Office 365, Microsoft Exchange, Microsoft Software packages, Knowledge of wireless technology applications and interface availability. Knowledge of Property Management Systems (PMS) is preferred, but the ability to learn acceptable. Extreme proficiency in all Microsoft Office applications. Familiarity with Digital Signage. CERTIFICATES, LICENSES, REGISTRATIONS: Preference given to applicants that have one or more of the following. Tuition reimbursement available to contribute to ongoing certifications and education. Comptia A+ ITIL - Information Technology Infrastructure Library. Microsoft AZ900 Microsoft SC900 Maintain certifications up to date and relevant. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Position Overview: The System Administrator is responsible for maintaining properly functioning servers, computers, and lab equipment throughout all FNU campuses including classrooms and Offices. Oversee the IT department's day-to-day operations and IT Service processes. This position oversees the monitoring, analyzing, and responding to security incidents, as well as implementing preventive measures to mitigate risks. The IT office also provides training for staff in the use of different software and networking. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department's vision, mission, values, and aims and objectives. University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed. Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required. Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and all other applicable federal, state, and local laws, rules, and regulations. Specific Duties and Responsibilities: Read, understand, and comply with the College's mission, the catalog, the College's policies and procedures, the Staff Handbook, and the Institutional Effectiveness process. Oversee and direct the IT department's day-to-day operations. Responsible for the supervision of the Assistant System Administrator and the IT team members. Responsible for improving IT operations performance and IT service delivery methods Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. Define access privileges and control structures to keep our systems safe. Periodically review Azure firewalls, network security groups, and virtual networks. Advise managers and senior executives on security enhancements. Manage Azure Security Groups, applications, and Resources Configure, deploy, and maintain the Operating system image Monitor and address all Unitrends backup failures promptly Configure, and update Network switch on all network segments Configure and maintain the Network and server Alerts monitoring system Configure and update Network Port Security on all switches Support Clover credit card swipe machines Terminal Server management and configuration Configure, update, and maintain Azure ADConnect Work with the firewall vendor to configure and update VPN security policies Configure Windows servers, routers, switches, LAN, WAN, Internet WAP, and Remote Desktop communications. Maintain properly functioning computers and laboratory equipment including classroom projectors and cameras. Interact with Student Services staff to identify needs and requirements for their support issues. Engage 3rd party vendors and service providers in the event of any system failure. Responsible for computer security updates installations and OS patches in a timely manner using WSUS. Manage and maintain the university antivirus solution (SentinelOne) Maintain and upgrade of FNU phone system (Avaya) Configure system Data backup jobs according to the University data retention policy. Conduct backup restore in the event of data loss and file corruption Test new software packages, methods to roll out new software and OS, and remote assistance. Document system setups and IT service procedures by creating SOPs. Provide staff with training in computer software or network if required. Respond quickly when called by the Campus Deans, faculty, and administration offices and informed of new or existing problems with hardware or software. Requirements: Bachelor's degree in CIS/MIS and/or 4+ years equivalent work experience in a System Administrator role. Familiarity with Azure services (Azure Key Vault, Azure AD, Azure Firewall, etc.). Experience managing large and small IT projects. Proven experience as a System Administrator, Network Administrator, IT management or similar role. Experience with SQL databases, networks (LAN, WAN), and patch management. Experience working with Microsoft Windows terminal servers Must have experience working with virtual environments such as Nutanix and Microsoft Hyper-V. Experience with phone system configuration including VoIP and POTS lines Experience with system security (e.g. firewall configurations) and data backup/recovery. Experience with VPN Encryption, networks (LAN, WAN) and patch management Microsoft Active Directory and Security best practices. Experience with creating scripts in PowerShell or other similar languages Extensive experience working with Windows / Mac Operating systems and other platforms including Thin-Client Embedded OS. Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. Extensive knowledge of Microsoft/Windows product family such as Office 365 /DNS/ DHCP/ Server 2016/2019/Azure AD and Domain Controller (DC). Experience working on infrastructure configurations, i.e. switches, routers, firewalls, and low-voltage cables. Experience working with Asset/Image Management and patch management solutions. Extensive Knowledge working with Microsoft Active Directory and account Security best practices. Maintenance/Management of enterprise NAS and other data storage products. Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management Must be able to work weekends and after hours whenever needed. License/Certification: Nutanix: 1 year or VMware: years (Required) Azure Security Engineer Associate (Preferred) Azure Fundamentals (Required) Azure Administrator Associate (Preferred) LAN/Networking: 5+ years (Required) Windows Servers: 5+ years (Required) Active Directory: 5+ years (Required) PowerShell: 1 year (Required) Network+ (Required) MCSA/MCSE (Preferred) CompTIA Network+ (Preferred) Azure Security Engineer Associate, Azure Administrator (Preferred) Schedule: Monday to Thursday Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm *Fridays alternate (campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm) Job Type: Full-time. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance Supplemental Benefits Paid Holidays Vacation Sick Time Bereavement Leave Jury Duty Military Leave Personal Leave Benefits Continuation (COBRA) 401(k) Savings Plan Educational Assistance Family Medical Leave Act (FMLA)

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About The Team: The Incident Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS offerings. About The Role: The IT Service Operations Specialist provides day-day support for all the ongoing customer facing & internal cloud infrastructure related incidents. In addition, they will work closely with the leads on operational improvement initiatives. Responsibilities Include: - This positions requires the employee to work 1:00pm EST - 10:00pm EST - Acknowledge incoming incidents via PagerDuty and spin-up a bridge - Gather the initial information and document them in ServiceNow - Adopt/Learn the internal automation tools for incident logging and tracking - Learn various internal product & engineering team structures to effectively lead the bridges/war rooms - Effectively lead the Incident bridges by taking charge of the room, leading the response teams (engineers, support specialists) to diagnose, troubleshoot, and resolve issues impacting applications to timely mitigate customer-impacting incidents. - Engage with global communications teams for status page and external customer communications throughout the lifecycle of the incident - Maintain the quality of the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) - Learn the new product features for effective management of incident bridges - Complete all organizational trainings timely - Thrive under pressure with the ability to stay calm, handle conflict, and partner with other UKG teams to drive resolution - Develop and monitor key metrics to understand incident trends, as well as operational resilience and readiness Basic Qualifications - 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment - 3+ years of technical experience (Support, Services, IT, Engineering) at a tech company with exposure working with complex customer base - 1+ years of working in a Cloud (AWS or GCP or Azure; GCP preferred) environment - 2+ years of working in a scrum/agile/SRE environment (hands-on experience will be a PLUS) - 2+ years of working in on-call support rotation model and PagerDuty experience - 2+ years of working experience with Teams (integrations with PagerDuty and Service Now), Confluence and Share Point - Subject matter expertise in incident management frameworks; awareness of industry standards and best practices Preferred Qualifications: - Experience with working with the following tools: JIRA, ServiceNow, Salesforce, and Aha - Experience working in an Agile technical environment - Experience working in a Cloud environment - Excellent problem-solving and decision-making skills to identify root causes and implement corrective actions - Clear and concise communication skills at all levels (written and verbal) - Demonstrated ability to collaborate, build credibility, and establish good working relationships with leaders across UKG to ensure solid partnership and alignment - Willingness/Ability to work in shift-based rotation model in a larger enterprise incident management team Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (https:****************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (https:************************************************************************************ . Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $62,300 to $89,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https:******************* (https:*******************) It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About The Team: The Incident Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS offerings. About The Role: The IT Service Operations Specialist provides day-day support for all the ongoing customer facing & internal cloud infrastructure related incidents. In addition, they will work closely with the leads on operational improvement initiatives. Responsibilities Include: * This positions requires the employee to work 1:00pm EST - 10:00pm EST * Acknowledge incoming incidents via PagerDuty and spin-up a bridge * Gather the initial information and document them in ServiceNow * Adopt/Learn the internal automation tools for incident logging and tracking * Learn various internal product & engineering team structures to effectively lead the bridges/war rooms * Effectively lead the Incident bridges by taking charge of the room, leading the response teams (engineers, support specialists) to diagnose, troubleshoot, and resolve issues impacting applications to timely mitigate customer-impacting incidents. * Engage with global communications teams for status page and external customer communications throughout the lifecycle of the incident * Maintain the quality of the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn the new product features for effective management of incident bridges * Complete all organizational trainings timely * Thrive under pressure with the ability to stay calm, handle conflict, and partner with other UKG teams to drive resolution * Develop and monitor key metrics to understand incident trends, as well as operational resilience and readiness Basic Qualifications * 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment * 3+ years of technical experience (Support, Services, IT, Engineering) at a tech company with exposure working with complex customer base * 1+ years of working in a Cloud (AWS or GCP or Azure; GCP preferred) environment * 2+ years of working in a scrum/agile/SRE environment (hands-on experience will be a PLUS) * 2+ years of working in on-call support rotation model and PagerDuty experience * 2+ years of working experience with Teams (integrations with PagerDuty and Service Now), Confluence and Share Point * Subject matter expertise in incident management frameworks; awareness of industry standards and best practices Preferred Qualifications: * Experience with working with the following tools: JIRA, ServiceNow, Salesforce, and Aha * Experience working in an Agile technical environment * Experience working in a Cloud environment * Excellent problem-solving and decision-making skills to identify root causes and implement corrective actions * Clear and concise communication skills at all levels (written and verbal) * Demonstrated ability to collaborate, build credibility, and establish good working relationships with leaders across UKG to ensure solid partnership and alignment * Willingness/Ability to work in shift-based rotation model in a larger enterprise incident management team Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. The pay range for this position is $62,300 to $89,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ***************************

div class="description"pstrong Job Summary/strong /p pWe are seeking a strongproactive, highly skilled IT Administrator/strong to join our IT team. This role requires strongextensive experience in Office 365 Administration, Azure Portal, and ticket management/strong, as well as strong problem-solving skills and the ability to work independently without constant oversight. The ideal candidate will be responsible for strongmanaging IT support tickets, /strongmaintaining cloud-based infrastructure, and optimizing IT workflows to improve efficiency. /p p strong Key Responsibilities:/strong /p pstrong Helpdesk amp; Ticket Management (40%)/strong /p ulli Act as the strongfrontline IT support/strong, triaging and resolving technical issues. /li/ul ulli Manage and prioritize tickets within the IT helpdesk system, ensuring timely resolution. /li/ul ulli Escalate complex issues to the appropriate IT personnel while maintaining accountability. /li/ul ulli Develop strongknowledge base articles/strong to streamline troubleshooting. /li/ul pstrong Office 365 amp; Azure Administration (30%)/strong /p ullistrong Administer Office 365/strong (user management, licensing, security policies). /li/ul ullistrong Manage Azure Portal/strong, including identity and access controls, MFA enforcement, and cloud security monitoring. /li/ul ulli Monitor system health, storage usage, and infrastructure performance. /li/ul ulli Perform strongsecurity audits/strong and enforce IT best practices. /li/ul pstrong IT Systems amp; Cloud Applications (20%)/strong /p ulli Maintain and optimize strong WordPress, Asana, Zoho, Zoom, Dropbox, SharePoint, /strong OneDrive and other environments. /li/ul ulli Automate repetitive IT tasks using strong PowerShell scripts/strong and system integrations. /li/ul ulli Optimize strong Office 365 amp; Azure licensing costs/strong through audits and de-provisioning. /li/ul ulli Implement strongbest practices for SharePoint and OneDrive file management/strong. /li/ul p br/strong Process Improvement amp; Proactive IT Management (10%)/strong /p ulli Identify stronginefficiencies in IT workflows/strong and propose automation or process enhancements. /li/ul ulli Maintain IT asset inventory and track company-provided hardware. /li/ul ulli Work cross-functionally with other departments to strongalign IT solutions with business needs/strong. /li/ul ulli Conduct stronguser training sessions/strong on Office 365, cybersecurity, and IT policies. /li/ul pstrong Requirements:/strong/p pstrong Technical Skills amp; Experience/strong /p p✅ strong5+ years of IT experience/strong, including at least 3 years in strong Office 365 and Azure administration/strong. br/✅ Strong expertise in strong Acuity scheduling system, Office 365 Admin, and Azure Portal/strong. br/✅ strong Experience managing IT support tickets and helpdesk systems/strong. br/✅ Proficiency in cloud-based applications: strong WordPress, Asana, Zoho, Zoom, Dropbox, SharePoint, OneDrive/strong, Make, Dynamics 365/Salesforce/Keap, and others. br/✅ Ability to strongautomate workflows/strong using strong PowerShell scripts/strong, power automate, graph api. br/✅ Solid strongnetworking knowledge/strong (DNS, DHCP, firewalls, authentication protocols). br/✅ Understanding of strongcybersecurity best practices/strong, MFA implementation, and user access control. /p pstrong Soft Skills amp; Attributes:/strong /p p✅ strong Highly proactive/strong, able to take ownership of tasks without micromanagement. br/✅ strong Strong problem-solving skills/strong and ability to work in a fast-paced environment. br/✅ Excellent strongwritten and verbal communication skills/strong for documentation and user training. br/✅ strong Customer-service oriented/strong approach with a focus on user satisfaction. br/✅ strong Detail-oriented/strong, with the ability to maintain accurate records and documentation. /p pstrong Preferred Certifications (Not Required but a Plus)/strong /p p✔️ Microsoft 365 Certified: Fundamentals (MS-900) or Associate (MS-102) br/✔️ Azure Fundamentals (AZ-900) br/✔️ ITIL Foundation Certification br/✔️ CompTIA A+ or Network+ /p pstrong Why Join Us?/strong /p ullistrong Company-provided hardware/strong for seamless remote or in-office work. /li/ul ullistrong Autonomy amp; trust/strong - we value independent thinkers who take ownership. /li/ul ullistrong Collaborative environment/strong with direct exposure to IT and business leadership. /li/ul p/p pstrong***This is a on-site position. Please only apply if you're in Miami or planning on relocating. ***/strong/p/div

Position Overview: The System Administrator is responsible for maintaining properly functioning servers, computers, and lab equipment throughout all FNU campuses including classrooms and Offices. Oversee the IT department's day-to-day operations and IT Service processes. This position oversees the monitoring, analyzing, and responding to security incidents, as well as implementing preventive measures to mitigate risks. The IT office also provides training for staff in the use of different software and networking. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department's vision, mission, values, and aims and objectives. University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed. Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required. Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and all other applicable federal, state, and local laws, rules, and regulations. Specific Duties and Responsibilities: Read, understand, and comply with the College's mission, the catalog, the College's policies and procedures, the Staff Handbook, and the Institutional Effectiveness process. Oversee and direct the IT department's day-to-day operations. Responsible for the supervision of the Assistant System Administrator and the IT team members. Responsible for improving IT operations performance and IT service delivery methods Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. Define access privileges and control structures to keep our systems safe. Periodically review Azure firewalls, network security groups, and virtual networks. Advise managers and senior executives on security enhancements. Manage Azure Security Groups, applications, and Resources Configure, deploy, and maintain the Operating system image Monitor and address all Unitrends backup failures promptly Configure, and update Network switch on all network segments Configure and maintain the Network and server Alerts monitoring system Configure and update Network Port Security on all switches Support Clover credit card swipe machines Terminal Server management and configuration Configure, update, and maintain Azure ADConnect Work with the firewall vendor to configure and update VPN security policies Configure Windows servers, routers, switches, LAN, WAN, Internet WAP, and Remote Desktop communications. Maintain properly functioning computers and laboratory equipment including classroom projectors and cameras. Interact with Student Services staff to identify needs and requirements for their support issues. Engage 3 rd party vendors and service providers in the event of any system failure. Responsible for computer security updates installations and OS patches in a timely manner using WSUS. Manage and maintain the university antivirus solution (SentinelOne) Maintain and upgrade of FNU phone system (Avaya) Configure system Data backup jobs according to the University data retention policy. Conduct backup restore in the event of data loss and file corruption Test new software packages, methods to roll out new software and OS, and remote assistance. Document system setups and IT service procedures by creating SOPs. Provide staff with training in computer software or network if required. Respond quickly when called by the Campus Deans, faculty, and administration offices and informed of new or existing problems with hardware or software. Requirements: Bachelor's degree in CIS/MIS and/or 4+ years equivalent work experience in a System Administrator role. Familiarity with Azure services (Azure Key Vault, Azure AD, Azure Firewall, etc.). Experience managing large and small IT projects. Proven experience as a System Administrator, Network Administrator, IT management or similar role. Experience with SQL databases, networks (LAN, WAN), and patch management. Experience working with Microsoft Windows terminal servers Must have experience working with virtual environments such as Nutanix and Microsoft Hyper-V. Experience with phone system configuration including VoIP and POTS lines Experience with system security (e.g. firewall configurations) and data backup/recovery. Experience with VPN Encryption, networks (LAN, WAN) and patch management Microsoft Active Directory and Security best practices. Experience with creating scripts in PowerShell or other similar languages Extensive experience working with Windows / Mac Operating systems and other platforms including Thin-Client Embedded OS. Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. Extensive knowledge of Microsoft/Windows product family such as Office 365 /DNS/ DHCP/ Server 2016/2019/Azure AD and Domain Controller (DC). Experience working on infrastructure configurations, i.e. switches, routers, firewalls, and low-voltage cables. Experience working with Asset/Image Management and patch management solutions. Extensive Knowledge working with Microsoft Active Directory and account Security best practices. Maintenance/Management of enterprise NAS and other data storage products. Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management Must be able to work weekends and after hours whenever needed. License/Certification: Nutanix: 1 year or VMware: years (Required) Azure Security Engineer Associate (Preferred) Azure Fundamentals (Required) Azure Administrator Associate (Preferred) LAN/Networking: 5+ years (Required) Windows Servers: 5+ years (Required) Active Directory: 5+ years (Required) PowerShell: 1 year (Required) Network+ (Required) MCSA/MCSE (Preferred) CompTIA Network+ (Preferred) Azure Security Engineer Associate, Azure Administrator (Preferred) Schedule: Monday to Thursday Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm *Fridays alternate ( campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm) Job Type: Full-time. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance Supplemental Benefits Paid Holidays Vacation Sick Time Bereavement Leave Jury Duty Military Leave Personal Leave Benefits Continuation (COBRA) 401(k) Savings Plan Educational Assistance Family Medical Leave Act (FMLA)

Atlas Air Worldwide seeks an experienced IT leader to drive excellence through comprehensive portfolio management, talent development, and strategic communications. This role will establish and lead a team responsible for ensuring effective portfolio governance, organizational development, and impactful communications across the IT organization. The Director, IT Strategic Planning will serve as a key member of the OCIO leadership team, responsible for optimizing IT project delivery, developing talent, and effectively communicating IT's value to the business. This role combines strategic planning with disciplined execution to ensure IT initiatives deliver measurable business value. Responsibilities Portfolio Management & Governance Lead the portfolio management process for IT projects, ensuring alignment with business strategy Drive adoption of project management best practices and standardized methodologies Oversee project portfolio prioritization and resource allocation processes Implement portfolio performance metrics and KPIs aligned with business outcomes Manage the Technology Steering Committee intake and prioritization process Ensure effective risk and change management across the project portfolio Talent Strategy & Development Build and lead a team of portfolio managers and communications specialists Develop and implement comprehensive talent development strategies Implement and drive adoption of OKR framework for goal setting and performance Create mentorship and training programs to enhance IT capabilities Partner with HR on IT talent development initiatives Foster a culture of continuous learning and growth Strategic Communications Develop and execute internal marketing strategy for IT initiatives Create compelling narratives demonstrating IT's business impact Lead the creation of communications materials for internal channels Partner with business units to promote IT services and capabilities Present portfolio performance metrics to key stakeholders Drive change management communications for major initiatives Organizational Excellence Drive adoption of Agile/SAFe methodologies across project teams Lead initiatives to optimize IT performance and delivery capabilities Implement best practices for resource allocation and capacity planning Ensure alignment between portfolio initiatives and strategic objectives Foster collaboration across IT teams and business units Qualifications Required Qualifications Bachelor's degree in Information Technology, Business Administration, or related field 10+ years of IT experience with focus on portfolio management 5+ years of people management experience Strong understanding of project and portfolio management Proven track record of successful portfolio governance Excellence in stakeholder communication and presentation skills Experience with organizational development and talent management Preferred Qualifications Master's degree in Business Administration, Technology Management, or related field Experience in aviation, logistics, or transportation industries Certifications in relevant frameworks (SAFe, ITIL v4, PMP, etc.) Experience implementing OKR frameworks Track record of successful change management initiatives Skills: Advanced proficiency with portfolio management tools Experience with project management platforms Proficiency with BI/analytics platforms (Power BI, Tableau) Understanding of Agile/SAFe frameworks Knowledge of IT service management principles Special demands: 15-20% travel between locations Salary Range: $168,500 - $227,500 #GH19 #LI-Hybrid #LI-20 Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at ****************************************** To view our Pay Transparency Statement, please click here: Pay Transparency Statement “Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster “Know Your Rights: Workplace Discrimination is Illegal” Poster | U.S. Equal Employment Opportunity Commission The "EEO Is The Law" Poster

Full-time Description Our Company: At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets, and their interrelationships. These solutions are used for purposes including risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, CORE™, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society. The Role: The IT Compliance Administrator is an entry-level position that will be responsible for assisting our Information Technology (IT) Compliance team. This role focuses upon the preparation of customer and vendor information security questionnaires, providing support for IT internal controls reviews and testing, and providing administrative support to a variety of IT compliance and Information security related requirements. What You Will Do: Assist with daily IT Compliance team operations and provide general administrative support. Prepare customer and vendor information security questionnaires. Gather review and testing evidence. Conduct or participate in reviews and testing of various IT applications and systems to ensure information security processes and procedures are effective and complied with. Monitor compliance of third parties with legal, regulatory, customer required privacy obligations. Partner with Information Security and other teams for IT Compliance matters and findings remediation. Prepare reports of review and testing findings for review by management, including recommended remediation as necessary. Assists various business units in implementing and maintaining information resources security and compliance. Recognizes information security-related problems by identifying abnormalities and reporting violations/exceptions to the appropriate stakeholder(s). Assist in the updating and documentation of IT policies, standards, and guidelines. What You Bring: A bachelor's degree &/or equivalent combination of relevant education and experience, in information technology, compliance, accounting, auditing or a related field. Experience using MS Office suite. Excellent written and verbal communication skills. Strong problem-solving and critical thinking abilities. A positive work attitude and willingness to learn. The ability to take initiative, work independently, and effectively adapt to changes. The ability to establish and maintain cooperative working relationships. The ability to perform a variety of duties, often changing from one task to another of a different nature, while working within established timeframes. What We Offer: red violet offers unique benefits including a generous PTO policy; medical, dental and vision coverage; a 401K plan, commuter benefits, in office healthy snacks, team events and more. red violet is proud to be an equal opportunity employer.

Our Company: At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets, and their interrelationships. These solutions are used for purposes including risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, CORE, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society. The Role: The IT Compliance Administrator is an entry-level position that will be responsible for assisting our Information Technology (IT) Compliance team. This role focuses upon the preparation of customer and vendor information security questionnaires, providing support for IT internal controls reviews and testing, and providing administrative support to a variety of IT compliance and Information security related requirements. What You Will Do: * Assist with daily IT Compliance team operations and provide general administrative support. * Prepare customer and vendor information security questionnaires. * Gather review and testing evidence. * Conduct or participate in reviews and testing of various IT applications and systems to ensure information security processes and procedures are effective and complied with. * Monitor compliance of third parties with legal, regulatory, customer required privacy obligations. * Partner with Information Security and other teams for IT Compliance matters and findings remediation. * Prepare reports of review and testing findings for review by management, including recommended remediation as necessary. * Assists various business units in implementing and maintaining information resources security and compliance. * Recognizes information security-related problems by identifying abnormalities and reporting violations/exceptions to the appropriate stakeholder(s). * Assist in the updating and documentation of IT policies, standards, and guidelines. What You Bring: * A bachelor's degree &/or equivalent combination of relevant education and experience, in information technology, compliance, accounting, auditing or a related field. * Experience using MS Office suite. * Excellent written and verbal communication skills. * Strong problem-solving and critical thinking abilities. * A positive work attitude and willingness to learn. * The ability to take initiative, work independently, and effectively adapt to changes. * The ability to establish and maintain cooperative working relationships. * The ability to perform a variety of duties, often changing from one task to another of a different nature, while working within established timeframes. What We Offer: red violet offers unique benefits including a generous PTO policy; medical, dental and vision coverage; a 401K plan, commuter benefits, in office healthy snacks, team events and more. red violet is proud to be an equal opportunity employer.

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. The Senior Database Administrator will be responsible for managing and maintaining our company's Oracle and SQL Server databases. This role requires a high level of technical expertise and the ability to work well with a team. Key Responsibilities: Provide comprehensive support for Oracle EBS, ensuring smooth operation and maintenance. Oversee core Oracle Database administration, including hands-on management of Oracle 19c environments. Execute migrations to RDS in the AWS cloud platform, ensuring minimal downtime and data integrity. Tune optimizer parameters during transitions from Oracle 11g to 19c and conduct in-depth Oracle SQL tuning. Upgrade and patch EBS 12.2 systems, including identifying and resolving violations. Perform administrative tasks on Linux RedHat systems related to Oracle environments. Develop and implement high availability (HA) architecture to ensure continuous system operations. Configure and manage EBS R12.2 Single Sign-On (SSO) setups. Backup and restore databases. Ensure database performance, availability, and security. Preferred Qualifications: Middleware experience with SOA and WebLogic is considered a strong plus. Knowledge of other database systems such as PostgreSQL, MS SQL, and MySQL is advantageous. Exposure to Oracle in OCI cloud environments is beneficial, though not mandatory. A strong automation mindset in cloud-based environments, with experience in developing and maintaining HA architectures. Excellent teamwork, communication, and problem-solving skills. Required Skills and Experience: Bachelor's degree in Computer Science or a related field. Proven experience with core Oracle Database administration and EBS support. Hands-on experience with Oracle Database 19c, including performance tuning and SQL optimization. Background in migrating databases to RDS within the AWS cloud platform. Expertise in upgrading and patching Oracle EBS systems (specifically 12.2) and managing related violations. Proficiency in Linux RedHat administration, with the ability to navigate and perform system tasks. Familiarity with tuning optimizer parameters from Oracle 11g to 19c. Demonstrated ability to work well in a team environment, communicate effectively, and collaborate across departments. #LI-SS1World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Essential Duties and Accountabilities: Server administration, including backups, security management, user account management, email systems, and internet access. Collaborates with the VP of Information Technology to plan, implement, and support the network and computing infrastructure plan. Supports voice communications. Provides network and server support by researching, analyzing, and resolving associated problems. Performs administrative functions on systems as needed for implementation, support, and maintenance. Monitors the performance and capacity of systems and implements modifications and upgrades as required. Assists management with IT solutions to ensure target objectives are met. Works with the IT team to find solutions for various project and operational needs. Develops, enforces, and maintains installation and configuration procedures. Performs regular security monitoring to identify any possible threats or intrusions. Applies OS patches on a monthly basis and upgrades administrative tools and utilities as necessary. Maintains data center environmental and monitoring equipment. Suggests areas for improvement in internal processes along with possible solutions. Initiates and implements improvements in all areas of IT responsibility. Serves as the main point of contact on all IT-related matters for all company facilities. Ensures company assets and software licensing are maintained and used responsibly. Adheres to the company's safety and quality standards. Maintains a safe and clean work area. Performs other related duties as required and assigned. Qualifications: U.S. Citizen or Permanent Resident status required by ITAR. Bachelor's degree in Information Systems, Computer Science, or a related field. Minimum of two (2) to five (5) years of experience in supporting a network environment. Experience with disaster recovery plans and implementation. Expert knowledge as an OS administrator. Experience: 3+ years with Windows Server. Previous expert-level experience supporting Microsoft Exchange 2016/2019 and Office 365 (Mailbox maintenance), Microsoft IIS. Expertise and proficient experience with Microsoft server products and VMware technologies (e.g., Hyper-V, DFS, Active Directory, Exchange/O365, VMware). Practical working knowledge of SCCM and its functionality. Proficient in TCP/IP networking and related network services (e.g., DNS, SMTP, DHCP, Load-Balancers). Must be self-motivated and able to work in a team environment. Must have expert-level troubleshooting skills, with the ability to determine the root cause of a problem and identify and resolve systemic issues. Ability to manage multiple tasks while effectively focusing on priority issues. Previous competent experience supporting an Enterprise Backup system. Bonus: Master's degree with a concentration in technology. Nice to have: CompTIA A+, Network+, Security+, Microsoft MCSA Admin, or MCSE Core certifications. Expert-level firewall configuration experience.

Job Title: Information Technology Administrator Department: Information Technology Reports To: Information Technology Director FLSA Status: Exempt Prepared by: Human Resource SUMMARY Information Technology Administrator in this position is to oversee and maintain all aspects of the City's computer infrastructure as well as manage all aspects of the programs' structures and designs for effective use NATURE OF WORK The IT Administrators will review the City's computer systems to ensure that all aspects are operating efficiently. IT Administrators will troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. This person is expected to learn emerging technologies and resolve any issues involved in integrating new technologies with existing systems. The IT Administrator is a key technical resource, providing advice, training and technical support for various projects. This position also works closely with the Information Technology Director in evaluating current systems and aligning the City's objectives with the strategy for technology. KEY RESPONSIBILITIES Implantation and development of the City's information systems and technology goals, objectives, policies and procedures. Prepare and monitor information systems-related budget items as related to staffing, equipment, software licensing/maintenance, materials and supplies. Implement information systems technologies and processes to improve operational efficiency Troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. Install and manage these systems, conduct updates, create passwords and run check for viruses and spyware. Assist and participate in the development of the information systems and technology work plan; assign activities, projects and programs, monitor workflow; review and evaluate work products, methods and procedures - both of assigned staff and/or outside consultants. Manage the City's technology infrastructure, including servers, workstations, printers, network equipment, telecommunications equipment and audio-visual equipment Performs related work as required. KNOWLEDGES, SKILLS AND ABILITIES Principles and practices of information systems and technology. Ability to assess existing network serves, operating systems and security programs. Ability upgrade existing hardware and software programs. Install and implement effective security systems. Troubleshoot problems with systems and programs Ability to install and configure computer systems, hardware, and peripherals. Act independently and make decisions conforming to the City's policies, procedures, standards and ordinances. Perform all job duties in an organized and efficient manner with the ability to adjust priorities and perform multiple tasks Must have a friendly disposition and good customer service skills in order to clearly and effectively communicate technical situations to non-technical personnel. Some working knowledge of the most current released version or the immediate predecessor of Microsoft Office and related Microsoft Office automation products. Some knowledge of Internet browsers. Considerable understanding of the inner workings of personal devices, such as desktops, laptops, tablets, smart phones. Ability to adhere to established standards, and complete projects within stringent time schedules. Ability to handle multiple tasks at once, prioritize, and demonstrate excellent follow-through on each task assigned. Ability to perform well under pressure. Ability to analyze and diagnose problems quickly, and to make recommendations for workable solutions within prescribed standards. Ability to maintain professional working relationships with fellow employees, users, and the general public. Ability to express oneself clearly and concisely, both orally and in writing. Ability to work closely with and explain sophisticated technology and processes to end user community. Must be willing to work overtime, night, weekends, and holidays when required to meet critical deadlines and/or to perform routine maintenance and systems upgrades/repairs. Ability to work productively in teams Knowledge of Cisco or similar next generation firewalls Knowledge of VMware or similar principals Knowledge in advanced networking including routing, plans, and access control Working knowledge of relevant operating systems, software, and programming EDUCATION Bachelor's degree in information systems, Information Technology, Computer Science, or related technology degree OR At least five (5) years of experience that is directly related to the duties and responsibilities specified. A directly related higher degree from an accredited institution may be substituted for up to five (5) years of experience EXPERIENCE AND TRAINING Five (5) years of increasingly responsible professional experience in the administration or management of an information systems operation. SPECIAL REQUIREMENTS Valid Florida Driver's License Must be able to successfully complete FDLE fingerprint and background check. Advanced knowledge of computer systems administration, network infrastructure, and enterprise software administration. EXPERIENCE AND TRAINING Must possess and maintain a valid Florida Driver's license. SPECIAL REQUIREMENTS Ability to type 40 wpm Extensive knowledge of computers and proficiency in Microsoft Office Word, Outlook, Excel, and Power Point applications. Some knowledge of Microsoft Publisher and Access desirable. SUPERVISION RECEIVED General and specific assignments are received as to beats or details and work is normally performed with latitude for the use of independent judgment in the selection of work methods and procedures, subjects to review through analysis of reports, personal inspection, and discussion SUPERVISION EXERCISED Directs and coordinates the work of Police Corporals and Officers; general and specific assignments are received as to details and work is normally performed with latitude for use of independent judgment in the selection of work methods and procedures, subject to review through analysis of reports, personal inspection, and discussion; may be assigned to direct the work of Police Department employees who perform support services and duties. PHYSICAL DEMANDS AND WORKING ENVIRONMENT On a continuous basis sit at a desk and/or stand for long periods of time. Frequently required to walk. Frequently required to see, hear, and talk with employees and the public. Frequently required to read and/or present documents, write or use keyboard to communicate through written means, use a calculator to compute figures. On occasion it is requested to climb or balance, stoop, kneel, crouch, or smell. Intermittently twist and reach office equipment. On occasion it is required to lift or carry weights up to 20 pounds. Specific vision requirements include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employment At-Will Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it. Equal Employment Opportunity/EEO The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

We are seeking a skilled and proactive IT Network Administrator with expertise in networking, security, and IT infrastructure management to join our dynamic team. The ideal candidate will have hands-on experience with Cisco and Azure network infrastructures, advanced routing protocols like BGP, and a strong understanding of cybersecurity principles to ensure the ongoing security and stability of our IT environment. Additionally, familiarity with the Freshservice ticketing system and a customer service-oriented approach are highly desirable.