Information Technology Manager Jobs in Holtsville, NY

PM wanted for a 6-12 month contract in the healthcare domain managing infrastructure projects. Will be required to work onsite 3 days a week in Mineola, NY and the other days remote. Project Manager who will work to support IT functional managers, focusing on Complex IT projects in Infrastructure and IT Security. This is a hands-on PM role and not a match for those working as Program Managers Working with IT PMO team and collaborate with Infrastructure + IT Security team and collaborate with App teams 5 years of Project experience, with IT Infrastructure focus Has worked on complex projects with multi-disciplinary business teams, other than IT or PMO Part of projects with cross functional teams and ownership Currently responsible for managing a portfolio consisting of multiple projects Work with healthcare/pharma companies would be a plus PMP Certified (or in progress) Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.

Job Title: Human Resources Information Specialist (HRIS) Administrator FTE Role Job details The HRIS Administrator is responsible for managing and optimizing ADP Workforce Now for a retail organization with 2,400 employees across multiple locations. This role ensures data integrity, system functionality, reporting accuracy, and process automation within the HRIS. The HRIS Administrator will collaborate with HR, payroll, and IT to enhance system efficiency and support HR/Payroll operations. Key Responsibilities: Administer and maintain ADP Workforce Now, ensuring smooth functionality across HR, payroll, benefits, and timekeeping. Perform regular data audits to ensure accuracy in employee records, payroll, and compliance reporting. Ensure proper integrations between ADP Workforce Now and other HR-related platforms (e.g., benefits providers, Career Builders Applicant Tracking (CBAT), ADP eTime, Salesforce, Docebo (LMS), and IBMi.) Configure and utilize APIs to streamline workflows, enabling seamless data transfers between HRIS and third-party applications. Configure and maintain system settings, security roles, workflows, and access permissions. Manage and update ADP Workforce Now homepage to ensure employees have access to current communications, policies, and company announcements. Provide day-to-day support for HR/Payroll team members and employees on HRIS-related questions. Train HR staff, managers, and employees on ADP Workforce Now features and best practices. Act as the primary point of contact for system-related issues and escalate to ADP when necessary. Responsible to prepare and submit annual EE0-1 reports to stay in compliance with federal reporting requirements, ensuring accuracy and timely filing. Manage system security settings to protect sensitive HR and payroll data. Support HR/Payroll audits by providing accurate system reports and documentation. Manage and maintain the benefit open enrollment center for two ADP databases Qualifications & Skills: Education Bachelor's degree in HR, Business, IT, or related experience. Experience 5+ years of HRIS administration experience, with at least 2 years managing ADP Workforce Now. Understanding of payroll processes, timekeeping systems, workforce management, compliance reporting, and HR data security. Technical Skills: Proficiency in ADP Workforce Now, including payroll, time & attendance, benefits, and reporting modules. Experience working with Career Builder Applicant Tracking (CBAT) and Docebo LMS platform preferred. Advanced Excel skills (pivot tables, VLOOKUPs, data analysis) Experience with system integrations (e.g., ATS, training systems, benefit platforms) Work Environment: Reports to the Payroll Manager Works closely with HR, payroll, and IT. Primarily office-based with possibility of becoming hybrid.

H2M architects + engineers, a multidiscipline architectural, engineering, environmental consulting firm is looking for an IT Operations / Infrastructure Manager to join our IT team in Melville, NY. The IT operations/infrastructure manager will oversee all aspects of IT operations to include delivery of innovative solutions and ensure the efficient operation of technology resources. This role will also manage several IT staff and oversee daily resolution of end-user issues. Provide technical support, implement and maintain IT policies. Collaborate with the Manager of IT services and Director on cloud technologies, service management, security, disaster recovery, and business continuity. Serve as a hands-on leader and mentor to team members. Job Responsibilities Oversee daily IT operations, manage the ITSM (helpdesk/Fresh Desk) system, address complex issues, enforce SLAs, and handle installations, configurations, maintenance, and deployments to meet user expectations. Manage and develop innovative software solutions and integrations that add value to the organization. Collaborate with IT services manager in maintaining infrastructure integrity and cloud services (Active Directory, MS Entra, Panzura, Office 365) in addition to wireless, remote access, design and deployment of new technologies. Manage and oversee IT staff - hiring, training, and coaching; setting job expectations and evaluating performance. Motivate and engage team through collaborate team meetings. Stay appraised on new technologies with ability to translate them into viable business tools. Collaborate on development and enforcement of IT policies and procedures to ensure compliance with industry regulations and best practices, as well as to promote efficient and secure use of technology resources. Liaise with external vendors and service providers to procure IT equipment and services, negotiate contracts and ensure timely delivery and satisfactory performance. Collaborate with senior management to develop IT budgets and long-term strategic plans, identifying areas for investment and improvement to support the organization's goals and objectives. Education and Qualifications A Bachelor's Degree in Information Technology or equivalent experience. Relevant certifications (e.g., Entra, CCNA, ITIL, PMO) are a plus. Minimum of 8+ years' proven experience in an IT management role, preferably within the engineering or professional services industry. Experience managing project teams to develop, execute and complete projects and assignments. Experience training, mentoring, and managing staff and working in a team-oriented, collaborative environment. Hands-on with proven working experience as IT manager or relevant experience Extensive application support experience with Microsoft Office 365, Entra and SharePoint. Strong knowledge of network infrastructure, systems administration, and cybersecurity principles working in a hybrid network environment supporting various network protocols (VOIP, CIFS, SMB, SEIM, XDR, MDR, Darktrace, Cisco AMP, Microsoft securities, TCP/IP, NetFlow, DNS, DHCP, iSCSI, SAN, NAS, DELL servers, laptops, Cisco Meraki access points, switches, and routers). Experience with Microsoft cloud, Intune, MS Power platform, MS Teams, Webex, Autodesk cloud and Adobe cloud solutions can Cloud management/Securities are desired. Excellent troubleshooting skills and ability to diagnose and resolve technical issues efficiently, including the expertise to investigate and troubleshoot problems at each layer of the OSI model and provide solutions is required. Must have experience with project management and ability to prioritize tasks and manage multiple projects simultaneously. Effective communication and interpersonal skills, with the ability to work collaboratively with colleagues at all levels of the organization. Highly self-motivated and driven with a strong sense of customer satisfaction. Detail oriented with ability to follow issues through to completion and possesses the skills to effectively prioritize and execute projects. Experience in no-code low-code programing and able to create SQL queries, SQL reports, and Python is a plus. The salary range for this role is $100,000 - $145,000 annually. The employment offer may deviate from this published range based on a variety of factors, including but not limited to, experience, specialty, knowledge, education, geography and/or related certifications - not related to any applicant's characteristics protected by local, state or federal law . Note: The salary or hourly rate indicated does not include other forms of compensation or benefits. Pushing boundaries, redefining design. About H2M: While we have grown into a large firm over the past 90 plus years, we remain dedicated to preserving our small company connections. It is our intention to always stand as one H2M with a mission that is built around: Our People: It's our people that create our culture, execute our projects, service our clients, support our communities, and help make our company a great place to work. Our clients: Our clients are “why” we exist as an organization. We have the experience, expertise, and skillsets that our clients do not have yet are needed to solve the problems of the built environment. Our communities: We commit to creating a safe environment that fosters thriving and healthy communities through our contributions and support for numerous charitable, educational, and community-based causes and organizations. At H2M, we're more than just the services we provide. We are a team of over 500 professionals with the knowledge, ability, and desire to create something truly impressive. When we ask for the best of you, it is right to ask for the best of the company. Your growth is our growth. Your success is our success. We are in this mission together, so let's see it through together. Our Benefits H2M continuously strives to provide our employees and their families a comprehensive benefit experience surrounding their physical and financial well-being. We offer healthcare and wellness benefits, 401(k) retirement savings with up to 6% employer matching contributions with 100% vesting schedule, annual and spot bonus performance programs, flexibility and paid time off. We also offer tuition assistance for continuing education & professional licensure, student loan debt repayment program, technology allowance and excellent professional development programs that are custom designed for employees at all levels. H2M continually supports their employees through different Employee Resource Groups, such as Diversity and Inclusion, Sustainability, Women's Initiative and Young Professionals. Equal Opportunity H2M is proud to be an equal opportunity workplace committed to equal employment opportunity regardless of race, creed, color, religion, ancestry, sex, age, national origin, marital status, citizenship status, physical or mental disability, sexual orientation, gender identity and/or expression, genetic information, pregnancy status, childbirth, related health conditions or reproductive decisions, status as a protected veteran or any other characteristics protected by Federal, State or local law. Women, minorities, individuals with disabilities, and veterans are encouraged to apply. Come for the job, stay for the challenge! www.h2m.com EOE/M/F/D/V Other details Job Family Technology Pay Type Salary Min Hiring Rate $100,000.00 Max Hiring Rate $145,000.00 Required Education Bachelor's Degree

CyberTeam (dba of Techneto Inc.) is a dynamic and growing IT firm focused on driving customer success. As a CyberTeam team member, you will leverage your customer service, management and technical experience while driving continuous value both for our clients and CyberTeam. Gain the satisfaction of knowing that you are creating an immediate and positive impact for our customers on a daily basis by joining our talented and driven team! CyberTeam is currently seeking an IT Operations Manager with experience working and managing a Service Desk for a Managed Service Provider (MSP). As an IT Operations Manager, you can expect to: Develop, manage and coach customer help desk specialists and application support analysts to deliver exceptional customer experience Monitor, report, and analyze team performance to drive improvement in KPIs Examine Call Quality, Response Time, Accuracy, Resolution Time, etc. Identify training gaps and assist in building educational opportunities to correct gaps Respond directly to support issues and service requests and resolve helpdesk escalations Assess client requests and create estimates Interface with other team members to insure resolution of incidents in a timely manner Ensure customer satisfaction by maintaining constant communication on open service items Process, configure, deploy, manage and maintain client inventory Carry out hardware & software installations/deployments Provide desktop, infrastructure, and field support Develop and manage an on-call rotation for support services even after hours Assist in identifying trends in support requests Collaborate on and maintain support and operational processes Manage and maintain vendor relationships Manage and work with carriers, service providers and vendors Manage vendor support services and client interactions Interview and recommend candidates for hire on an as-needed basis Assist with and at times take on project management duties Monitor, oversee, and respond to critical issues that are initiated after hours Perform other duties as assigned Position Requirements Bachelor's Degree (preferred) 5+ years of IT Customer Service Management Experience with a Managed Services Provider 2+ years of Dispatch experience Strong Leadership Experience Willingness to be “Hands On” and “Do the Work” Exceptional Time Management skills Strong in all major Microsoft Office product (Word, Power Point, Excel), RMM and PSA tools. Strong technical skills, highly fluent in networking, cloud, hardware and IT infrastructure. Compensation Competitive salary, commensurate with experience. Comprehensive benefits package including: Medical Retirement plan Get Started Today Explore your opportunity to become a Service Desk Manager with CyberTeam. Apply online or email your questions to ***************. About CyberTeam CyberTeam is a Managed Service Provider firm located in Purchase, NY. We focus on the SMB market while serving various customer verticals with an emphasis on IT security. Our mission is to deliver cost-effective business solutions while providing a challenging and fulfilling experience to our employees. We seek individuals who enjoy expanding their knowledge of technologies, working as part of a team and participating in complex projects. Our employees are CyberTeam's most valuable asset. We offer a competitive and comprehensive salary and benefits package to all employees and invest in employee professional growth by providing a variety of educational and training opportunities.

Manager Internal Communications - IT Be a part of a revolutionary change! At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. IT at PMI Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke. Our IT function is pivotal in driving this transformation, providing the infrastructure, technology platforms, information security, and digital capabilities crucial to growing our business and serving our customers. Position Overview: We are seeking a dynamic Internal Communications Manager to join our US IT team, based in Stamford, CT. This newly created role is a unique opportunity to shape and drive internal communications for the IT US team. The ideal candidate will be self-motivated, highly energetic, and enthusiastic, with the ability to work independently while staying aligned with global priorities. This individual will have the creativity, strategic thinking, and a hands-on approach to deliver impactful communications and engage and inspire the IT US team, support the team's CIO, and collaborate with teams across the organization. Your "day to day": * Strategic Communication Planning: Develop and implement comprehensive internal communication strategies that align with PMI's mission and the IT department's objectives. * Leadership Support: Provide communication support to the CIO and IT leadership team, including crafting messages, presentations, and other communication materials. * Content Development: Create and manage engaging content for various internal channels, ensuring clarity, consistency, and alignment with PMI's tone and messaging. * Stakeholder Collaboration: Work closely with cross-functional teams, including People & Culture, Global IT, Marketing, and other communication teams, to ensure cohesive messaging and information flow. * Employee Engagement: Develop initiatives to enhance employee engagement within the IT US team, fostering a culture of transparency and open communication. * Change Management Communication: Lead communication efforts related to IT projects, transformations, and other change initiatives, ensuring stakeholders are informed and engaged. * Measurement and Analysis: Monitor and evaluate the effectiveness of internal communication strategies, utilizing feedback and analytics to drive continuous improvement. Who we're looking for: * Bachelor's degree in Communications, Information Technology, or a related field - or equivalent experience. * At least 5 years of experience in internal communications, with a focus on IT communications preferred. * Understanding of IT concepts and the ability to translate technical information into clear, accessible language for diverse audiences. * Exceptional written and verbal communication skills, with a keen eye for detail and the ability to craft compelling narratives. * Proven ability to work collaboratively with cross-functional teams and manage multiple stakeholders. * Strong organizational and project management skills, with the ability to manage multiple projects simultaneously and meet deadlines. * Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. * Experience working in a global organization and understanding of cultural nuances in communication. * Fluent in English * Legally authorized to work in the U.S. Annual Base Salary Range: $128,000-$160,000 What we offer * We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more! * We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace. * Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore. * Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong. * Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress. * Take pride in delivering our promise to society: To improve the lives of millions of smokers. PMI is an Equal Opportunity Employer. PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees. PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit ************** and *******************

A Career at Little Flower: Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, and families across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, and medical and mental health services. A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children. If you're looking for a career where you can truly make a difference, we hope you will consider joining our team. Summary of Job Description: We are seeking a highly motivated and experienced Information Services Manager to lead and support a team of software development engineers (SDE) managing the Electronic Health Record (EHR) system at the agency and its evolution. The ideal candidate will possess expertise in Object-Oriented Programming (OOP), SQL, PHP, and MySQL to drive system enhancements, ensure regulatory compliance, and optimize clinical and financial workflows. Principal Responsibilities: 1. Technical Leadership & Development: * Design, develop, and modify EHR software using PHP and MySQL, adhering to organizational standards. * Mentor and provide technical guidance to software development teams. * Create detailed process models, technical specifications, and system documentation. 2. Project Management: * Lead end-to-end EHR implementations, including requirements gathering, timeline development, and resource allocation. * Collaborate with vendors and stakeholders to align deliverables with organizational goals. * Proactively identify risks, implement mitigation strategies, and monitor project milestones. 3. EHR System Optimization & Compliance: * Oversee system testing, training, and post-implementation support to ensure seamless adoption. * Configure and optimize clinical billing workflows to maximize reimbursement efficiency. * Conduct quality assurance reviews to ensure data accuracy and compliance with HIPAA, state, and local regulations. 4. Stakeholder Collaboration: * Serve as the primary liaison between clinical teams, IT departments, and EHR vendors. * Lead user acceptance testing (UAT) and workflow integration initiatives. * Monitor system performance metrics and identify opportunities for improvement. Minimum Requirements: * Education: Bachelor's degree in healthcare informatics, Information Systems, Management, or a related field. * Experience: 5+ years in healthcare IT project management, with a focus on EHR implementations (Netsmart MyEvolv experience preferred). * Technical Skills: Proficiency in PHP, MySQL, OOP, and SQL; familiarity with data migration tools and workflow analysis. * Regulatory Knowledge: Strong understanding of HIPAA, billing compliance, and healthcare operations. * Soft Skills: Exceptional communication, problem-solving, and leadership abilities; capable of working independently or collaboratively. Preferred Qualifications: * PMP certification or equivalent project management credential. * Experience with tools such as Microsoft Project, Smartsheet, or Jira. * Expertise in vendor management and training methodologies. Travel Requirements: This position is located in Wading River, NY (Remote) Diversity, Equity, Inclusion and Belonging Statement: With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.

About Us Walker SCM, LLC company, brings an experienced team approach to multi-national logistics service. We provide superior products without sacrificing the small firm attributes that have distinguished our firm since its inception - personal attention, expertise, and reliability. We are a 3PL provider of assembly and contract packaging services and the associated warehousing, distribution, procurement, and transportation services. Summary The IT Infrastructure Manager will oversee the performance, stability, and optimization of the company's IT infrastructure across all locations. This role will manage 3 internal service technicians and external Managed Service Providers (MSPs), ensuring they meet operational standards and service-level agreements (SLAs). The position includes managing infrastructure projects through MSPs and internal teams to improve technology performance, scalability, and security, and to support business growth and expansion. Responsibilities IT Infrastructure Management Oversee the performance, reliability, and security of all IT infrastructure, including cloud-based systems (Microsoft Azure, private clouds), networks, servers, and storage solutions. Work with the Director of IT Applications to manage the support and performance of the warehouse management systems and freight forwarding systems, ensuring seamless support for business-critical activities. Ensure the MSP manages and supports Microsoft 365 services, including email, communication tools (Teams), SharePoint, and desktop software. Vendor and MSP Oversight Act as the primary point of contact for Managed Service Providers (MSPs), ensuring they meet SLAs and KPIs. Conduct regular performance reviews of vendors and implement corrective actions as needed. Collaborate with vendors to optimize service delivery, infrastructure performance, and technology upgrades. Oversee infrastructure-related projects managed by MSPs and ensure timely delivery, quality, and alignment with business objectives. Review and approve the MSP's infrastructure strategy or roadmap of projects for infrastructure improvement and coordinate successful execution of these projects. IT Security Management Ensure the MSP provides IT security services, including the Virtual Information Security Officer (VISO), security planning, monitoring, and incident response. Collaborate in development of security strategies and ensure the company's IT systems remain compliant with industry standards and secure from emerging threats. Collaborate with the MSP to regularly review security performance and recommend improvements. Team Leadership and Support Lead and develop a team of 3 IT service technicians, providing mentorship, training, and performance feedback. Foster a collaborative and service-oriented IT culture to support end-users and business operations. Ensure the MSP manages the IT Service Desk operations, meeting SLAs for response times and resolution of service requests. Meet regularly with the MSP and monitor KPIs to ensure timely escalation and issue resolution. Project Management Oversight Oversee and coordinate IT infrastructure improvement projects, ensuring alignment with business goals and objectives. Work with MSPs, vendors, and internal teams who lead infrastructure projects, such as system migrations, network enhancements, hardware/software upgrades, and cybersecurity initiatives. Support business expansion by ensuring scalable and reliable IT infrastructure is implemented in new warehouse and office locations. IT Policies, Compliance, and Security Develop, implement, and maintain IT policies and standard operating procedures (SOPs) to ensure security, compliance, and operational excellence. Proactively identify and mitigate risks to IT systems, including disaster recovery planning and execution. Oversee the MSPs management of IT assets to ensure accurate inventory of hardware, software, and licenses. Performance Monitoring and Continuous Improvement Monitor system performance, analyze trends, and recommend improvements to enhance efficiency and reliability. Stay up-to-date with emerging technologies and industry best practices to drive innovation and business value. Qualifications Qualifications and Experience: Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Relevant certifications (e.g., Azure Administrator, CCNA, ITIL, PMP) are a plus. Experience: 5+ years of IT infrastructure management experience, preferably in a 3PL, logistics, or multi-site environment. Proven success managing MSPs and leading internal IT support teams. Experience managing cloud-based environments, specifically Microsoft Azure and private cloud solutions. Experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, and Teams. Strong understanding of network infrastructure, servers and virtualization, and storage technologies. Skills: Leadership and team management, with the ability to develop and motivate high-performing teams. Strong problem-solving and analytical abilities, with a focus on proactive and innovative solutions. Project management oversight skills, including experience coordinating and monitoring IT infrastructure projects. Excellent communication skills to collaborate effectively across teams and with external vendors. Ability to thrive in a fast-paced, multi-site, and dynamic business environment. Pay Range USD $140,000.00 - USD $150,000.00 /Yr.

Job Title: Manager of Information Technology Infrastructure Department: Information Technology Reports To: Senior Director of Operations FLSA Status: Exempt The IT Infrastructure Manager will work under the direction of the Senior Director of Operations to assist the strategic direction of the company's information systems (IS) for scaling software, lab, and IT operations. Additionally, the IT Infrastructure Manager will assist in the planning, development, implementation, maintenance, and security of the company's information systems and processes including computer, communication, and office systems. ESSENTIAL FUNCTIONS * Development of Service and Business Level Agreements to set expectations and measure performance * Take on a wider customer service role - Communicate and coordinate IT-related issues and activities between IT Services and various user communities * Provide data and reporting of KPI's and trends in ad-hoc, weekly, monthly, and as needed * Leader of IT Infrastructure and Data Center Operations * Owns, manages, and delivers the Technology innovation, strategy, roadmaps and associated projects with close collaboration and alignment with IT and business leadership teams * Analyze, implement, and manage effective improvements in the maintenance and operations processes and Infrastructure * Organizes, ensures, and optimizes Infrastructure Operations and Performance * Recommend the purchase of equipment needed to sustain responsive services and cost-effective operations * Ensure all project & support activities comply with the company's process standards and apply methodologies to ensure a firm delivery of security and audit requirements * Manage edits to the corporate website software utilizing WordPress * Manage posts to social media accounts (Instagram, Facebook, LinkedIn) provided by commercial team * Ensure team's adherence to company's Incident, Problem, Change and Release Management processes MINIMUM QUALIFICATIONS * Bachelor's degree in computer science, or equivalent experience; Masters or MBA preferred * Strong knowledge and curiosity for technology trends to limit system risk * At least five (5) years of experience managing the following: * Microsoft, Networking, Email and Cyber Security * Integrity of security design (including PCI Compliance) and engineering for the network and systems, including the implementation of backup and recovery processes. * Interacting with third-party vendors * Budgeting and cost analysis * Working knowledge of: * Microsoft Server/AD * Microsoft Azure Administration * Microsoft 365 Administration * Amazon Web Services * Cisco Meraki KNOWLEDGE, SKILLS, AND ABILITIES * Strong leadership skills and highly organized. * Excellent interpersonal and communication abilities. * Able to conduct research and analysis of new technologies. * Superior knowledge and curiosity for technology trends. Execution focused channel for the operational security services to the regional IT Infrastructure operations as a regionally aligned service. * Upgrade systems by conferring with vendors and services. * Performs a variety of tasks as required SUPERVISORY RESPONSIBILITIES * The Manager of Information Technology Infrastructure will be responsible for supervising the Senior Software Developer

ACLD is a mission-driven nonprofit dedicated to providing exceptional support and services. We are seeking an IT Systems Administrator to support our growing technology infrastructure. This role is ideal for an experienced IT professional with strong knowledge of Microsoft Entra ID (Azure AD), Microsoft 365 E3 Security & Mobility, Intune, Azure, and Tier 3 desktop support in a Windows and Microsoft Office environment. Responsibilities: Provide advanced technical support (Tier 3) for Windows desktops, Microsoft Office, and enterprise applications. Manage Microsoft Entra ID (Azure AD), including user accounts, security policies, and authentication methods. Support and maintain Microsoft 365 E3 Security & Mobility to ensure compliance with security best practices. Deploy and manage Intune for mobile device management (MDM) and endpoint security. Assist in Azure administration, including virtual machines, security settings, and cloud-based applications. Monitor IT systems, troubleshoot issues, and work with vendors as needed. Support IT security initiatives, including MFA enforcement, access control, and data protection. Document procedures, configurations, and troubleshooting steps for internal knowledge sharing. Assist with IT projects, upgrades, and system improvements. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in IT support or systems administration with a focus on Microsoft technologies. Strong working knowledge of Microsoft Entra ID (Azure AD), Microsoft 365 Security, and Intune. Experience managing Windows environments, Group Policy, and Active Directory. Familiarity with Azure administration, PowerShell scripting, and IT security best practices. Strong troubleshooting skills and the ability to resolve complex technical issues. Excellent communication skills and the ability to support both technical and non-technical staff. Preferred Qualifications: Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate or Azure Fundamentals. Experience working in a nonprofit or multi-site environment. Salary & Benefits: Salary: $60,000-65,000 per year, based on experience and qualifications. Comprehensive benefits package, including health, dental, vision, and retirement plans. Paid time off, professional development opportunities, and a collaborative work environment. Why Join Us? Be part of a mission-driven organization that makes a difference in people's lives. Work in a supportive IT team with opportunities for growth and learning. Gain hands-on experience with Microsoft cloud and security solutions in an enterprise setting. If you are an IT professional looking for an opportunity to expand your expertise in Microsoft cloud services and enterprise security, we encourage you to apply! ACLD offers competitive compensation and comprehensive benefits including a generous paid time-off package. For consideration, please submit your resume and salary requirements via e-mail to ************* or apply online at ************* ACLD is an Equal Opportunity Employer M/F/V/D 4599

Job Title: Manager of Information Technology Infrastructure Department: Information Technology Reports To: Senior Director of Operations FLSA Status: Exempt The IT Infrastructure Manager will work under the direction of the Senior Director of Operations to assist the strategic direction of the company's information systems (IS) for scaling software, lab, and IT operations. Additionally, the IT Infrastructure Manager will assist in the planning, development, implementation, maintenance, and security of the company's information systems and processes including computer, communication, and office systems. ESSENTIAL FUNCTIONS Development of Service and Business Level Agreements to set expectations and measure performance Take on a wider customer service role - Communicate and coordinate IT-related issues and activities between IT Services and various user communities Provide data and reporting of KPI's and trends in ad-hoc, weekly, monthly, and as needed Leader of IT Infrastructure and Data Center Operations Owns, manages, and delivers the Technology innovation, strategy, roadmaps and associated projects with close collaboration and alignment with IT and business leadership teams Analyze, implement, and manage effective improvements in the maintenance and operations processes and Infrastructure Organizes, ensures, and optimizes Infrastructure Operations and Performance Recommend the purchase of equipment needed to sustain responsive services and cost-effective operations Ensure all project & support activities comply with the company's process standards and apply methodologies to ensure a firm delivery of security and audit requirements Manage edits to the corporate website software utilizing WordPress Manage posts to social media accounts (Instagram, Facebook, LinkedIn) provided by commercial team Ensure team's adherence to company's Incident, Problem, Change and Release Management processes MINIMUM QUALIFICATIONS Bachelor's degree in computer science, or equivalent experience; Masters or MBA preferred Strong knowledge and curiosity for technology trends to limit system risk At least five (5) years of experience managing the following: Microsoft, Networking, Email and Cyber Security Integrity of security design (including PCI Compliance) and engineering for the network and systems, including the implementation of backup and recovery processes. Interacting with third-party vendors Budgeting and cost analysis Working knowledge of: Microsoft Server/AD Microsoft Azure Administration Microsoft 365 Administration Amazon Web Services Cisco Meraki KNOWLEDGE, SKILLS, AND ABILITIES Strong leadership skills and highly organized. Excellent interpersonal and communication abilities. Able to conduct research and analysis of new technologies. Superior knowledge and curiosity for technology trends. Execution focused channel for the operational security services to the regional IT Infrastructure operations as a regionally aligned service. Upgrade systems by conferring with vendors and services. Performs a variety of tasks as required SUPERVISORY RESPONSIBILITIES The Manager of Information Technology Infrastructure will be responsible for supervising the Senior Software Developer

The vision of Marrakech Inc. is that each person we serve will live and work in the community and be accepted by their neighbors, co-workers, family, friends and acquaintances for their individual qualities and contributions. Are you tech-savvy, love problem-solving, and thrive in a dynamic environment? We're looking for an Information Systems and Technology Manager to keep our tech running smoothly and lead a team of IT specialists! You'll be the go-to person for everything from managing our Microsoft systems to troubleshooting network issues. Experience with InTune and Entra a PLUS! If you're ready to take on new challenges, make an impact, and have fun while doing it, this role is for you. SUMMARY The Information Systems and Technology Manager is responsible for sustaining Marrakech's current technology infrastructure and addressing various IST needs. This role includes supervising IT Specialists and ensuring end-user support for hardware and software. Key responsibilities encompass setting up, maintaining, and repairing computer systems and associated peripherals, serving as administrator for various IST systems, serving as the external vendor point of contact, and overseeing the management of users. Additionally, the IST Manager handles remote location servicing and staff training. They maintain comprehensive records through help desk ticketing software and other documentation methods, such as inventory lists, etc. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervises the IT Specialists Serve as Microsoft Administrator for Entra (Azure), Intune, and Defender systems Oversees the company-wide help desk activities and resolves escalated issues if necessary. Ensures all incoming tickets are assigned, and ensures ticket follow up and completion. Provide technical assistance and support either in person or remotely for incoming queries and issues related to computer systems, software, and hardware as part of help desk responsibilities during regular business hours. Maintain correct documentation in the form of the help desk ticketing system, inventory lists, etc., ensuring all hardware and/or accessories issues to or returned from staff is documented with a signed receipt. Assist in maintaining and administration of Microsoft 365 user accounts, including Defender. Aid in maintenance and repair of agency computers. Set up computers and hardware, install software, clean and reformat older computers for future use. Diagnose system hardware and software problems. Prepare obsolete systems for removal from service. Maintain the security and confidentiality of all electronic sensitive information and Protected Information (PI) at all times. Participate in evaluating computers and computer components with regard to potential future usefulness. This includes both current agency hardware and potential donations. Ensure smooth operation of agency network in the absence of the VP of Information Systems and Technology. Troubleshoot, diagnose, and resolve network and/or email problems. Notify the VP of Information Systems and Technology in the event of a significant network issue. Recommend or perform remedial actions to correct problems. QUALIFICATIONS: Professional Competencies Organization Skills: This position must have strong organization skills and attention to detail to manage a variety of databases ranging in size and complexity. Time management is required as priorities will regularly shift and compete. Interpersonal Skills: This position works with people across the entire organization as well as external vendors. Good communication and customer service skills are essential to assist others as well as provide instruction on related processes. Reading and Writing Skills: The IST Manager must be able to write well in order to document recommendations, submit clear tickets in related support portals. They must also be able to read well, including technical documents and other communications. The IST Manager must be able to accurately determine user needs or technical solutions from what they read. Computer Systems Knowledge: The IST Manager must have extensive knowledge in various computer and networking systems, which includes the ability to troubleshoot various computer and networking problems. Adaptability Skills: The IST Manager must have the ability to work independently while following the policies and procedures of the IST Department, while also engaging additional resources, including the VP of IST, when appropriate. The IST Manager must be able to adapt to changes in technology and work environment, and changes approach or method to best fit the situation. The IST Manager must be willing to be flexible as far as work responsibilities and environment Organizational Knowledge: Extensive knowledge about the mission, philosophy, culture, programs, and strategic direction of the organization is essential to this position as these areas are integrated throughout many of our database systems, especially those related to electronic documentation and employee processes. EDUCATION and/or EXPERIENCE Bachelor's degree (B.S./B.A.) or equivalent from four-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience. Knowledge and experience in supporting Microsoft technologies such as Office applications as well as Microsoft 365 is required. Experience with Microsoft Defender, InTune, and Entra (Azure) administration preferred. Other Requirements: Minimum 2 years supervisory experience required. Must have own, insured vehicle for use for this position. Travel to other sites in Connecticut are required; mileage expenses reimbursed. Flexible schedule, with occasional evenings and weekends required on occasion. Must be able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Schedule: Exempt, flexible to the needs of the agency Salary: $47,320 increasing to $52,000 after completing introductory period Benefits: Paid time off (PTO) and Dedicated Sick Time Paid Holidays New Year's Day Martin Luther King, Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving Christmas Paid and Unpaid Leave for: Bereavement Jury Duty Disaster Relief Volunteer Family and Non-FMLA Medical Leave Military Leave Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees) External Employee Assistance Program (EAP) (for full time employees) 401K and Profit Sharing Plan Educational Benefits, Including: DSP Credentialing through the NADSP Tuition Reimbursement Tuition discounts at local colleges and universities Access to Various Voluntary Insurances and Benefits Staff Recognition Program Other Financial Benefits, Including but not limited to: Dayforce Wallet (On-Demand Pay) Marrakech's Homeownership Program Perfect Attendance Bonus Program Recruitment Referral Bonus Other Corporate Discount Programs Marrakech is an equal opportunity employer. Marrakech, Inc. does not discriminate on the basis of sex, race, color, religion, age, disability, status of veteran, national or ethnic origin, or sexual orientation. Other details Pay Type Hourly Hiring Rate $47,320.00 Required Education Bachelor's Degree

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Director, Technology Transformation, Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. The Director of Technology Transformation will drive strategic modernization of the company's technology landscape, ensuring scalable, efficient, and innovative solutions that support business objectives. This role requires deep expertise in enterprise architecture, engineering leadership, and agile product development, coupled with a strong ability to influence and lead cross-functional teams through complex change initiatives. A consulting background is highly preferred, as the role demands strong problem-solving, stakeholder engagement, and advisory skills to drive transformation at both technical and business levels. The ideal candidate will have experience working in top-tier technology consulting or digital transformation roles, helping enterprises navigate large-scale modernization programs. Role Technology Strategy & Architecture: - Define and execute the enterprise technology transformation strategy, ensuring alignment with business objectives. - Establish and oversee modern, scalable architecture frameworks (cloud-native, microservices, event-driven architecture). - Drive the adoption of emerging technologies while ensuring long-term sustainability and business enablement. - Develop governance models to ensure technical and business alignment across stakeholders. Engineering & Agile Product Development: - Lead engineering transformation efforts, implementing modern software development and DevOps best practices. - Embed agile methodologies to drive innovation and speed in product development. - Drive adoption of modern engineering practices, including test automation, CI/CD, API-first design, and DevSecOps. - Partner with product management teams to define technology roadmaps and align engineering with business needs. Consulting, Advisory & Change Leadership: - Act as a strategic advisor to senior business and technology leaders, leveraging prior consulting expertise. - Lead large-scale technology change initiatives, ensuring seamless execution across business and IT. - Influence C-suite executives, business stakeholders, and technical teams to align technology investments with strategic priorities. - Provide thought leadership on industry trends, competitive landscapes, and disruptive technologies. - Develop frameworks for measuring success, ROI, and adoption of transformation initiatives. Governance, Security & Compliance: - Ensure all transformation initiatives adhere to security, compliance, and regulatory requirements. - Establish robust data governance, API management, and platform engineering strategies. - Promote cybersecurity best practices across architecture and engineering functions. All About You - Established experience in technology leadership roles, with a strong focus on enterprise architecture, engineering, and agile product development. - Prior experience in technology consulting, digital transformation, or advisory roles within top-tier consulting firms (e.g., Accenture, Deloitte, McKinsey, BCG, PwC, Capgemini, or similar). - Proven expertise in enterprise architecture principles, cloud computing (AWS/Azure/GCP), microservices, and modern integration patterns. - Experience driving technology transformations for large enterprises, including operating model design, cloud migration, and platform modernization. - Strong background in software engineering, DevOps, and continuous delivery (CI/CD). - Deep expertise in agile transformation and scaling product development teams. - Excellent stakeholder management and communication skills, proven ability to influence C-level executives. - Demonstrated ability to drive complex technology change initiatives at scale. - Strong knowledge of cybersecurity, compliance, and regulatory frameworks. Preferred Qualifications: - Experience in digital transformation within large enterprises or fast-paced technology-driven environments. - Certifications in Agile (SAFe, Scrum), TOGAF, AWS/Azure architecture, or DevOps. - Background in data-driven decision-making, AI/ML, and analytics platforms. \#LI-TL \#AI2 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. **Pay Ranges** New York City, New York: $198,000 - $317,000 USD Arlington, Virginia: $190,000 - $304,000 USD Boston, Massachusetts: $190,000 - $304,000 USD Purchase, New York: $190,000 - $304,000 USD

Atlas Air Worldwide seeks an experienced IT leader to drive excellence through comprehensive portfolio management, talent development, and strategic communications. This role will establish and lead a team responsible for ensuring effective portfolio governance, organizational development, and impactful communications across the IT organization. The Director, IT Strategic Planning will serve as a key member of the OCIO leadership team, responsible for optimizing IT project delivery, developing talent, and effectively communicating IT's value to the business. This role combines strategic planning with disciplined execution to ensure IT initiatives deliver measurable business value. Responsibilities Portfolio Management & Governance Lead the portfolio management process for IT projects, ensuring alignment with business strategy Drive adoption of project management best practices and standardized methodologies Oversee project portfolio prioritization and resource allocation processes Implement portfolio performance metrics and KPIs aligned with business outcomes Manage the Technology Steering Committee intake and prioritization process Ensure effective risk and change management across the project portfolio Talent Strategy & Development Build and lead a team of portfolio managers and communications specialists Develop and implement comprehensive talent development strategies Implement and drive adoption of OKR framework for goal setting and performance Create mentorship and training programs to enhance IT capabilities Partner with HR on IT talent development initiatives Foster a culture of continuous learning and growth Strategic Communications Develop and execute internal marketing strategy for IT initiatives Create compelling narratives demonstrating IT's business impact Lead the creation of communications materials for internal channels Partner with business units to promote IT services and capabilities Present portfolio performance metrics to key stakeholders Drive change management communications for major initiatives Organizational Excellence Drive adoption of Agile/SAFe methodologies across project teams Lead initiatives to optimize IT performance and delivery capabilities Implement best practices for resource allocation and capacity planning Ensure alignment between portfolio initiatives and strategic objectives Foster collaboration across IT teams and business units Qualifications Required Qualifications Bachelor's degree in Information Technology, Business Administration, or related field 10+ years of IT experience with focus on portfolio management 5+ years of people management experience Strong understanding of project and portfolio management Proven track record of successful portfolio governance Excellence in stakeholder communication and presentation skills Experience with organizational development and talent management Preferred Qualifications Master's degree in Business Administration, Technology Management, or related field Experience in aviation, logistics, or transportation industries Certifications in relevant frameworks (SAFe, ITIL v4, PMP, etc.) Experience implementing OKR frameworks Track record of successful change management initiatives Skills: Advanced proficiency with portfolio management tools Experience with project management platforms Proficiency with BI/analytics platforms (Power BI, Tableau) Understanding of Agile/SAFe frameworks Knowledge of IT service management principles Special demands: 15-20% travel between locations #GH19 #LI-Hybrid #LI-20 Salary Range: $185,500 - $250,500 #GHSalarySalary Range: $185,500 - $250,500 Range: $185,500 - $250,500 19 #LI-Hybrid #LI-20 Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at ****************************************** To view our Pay Transparency Statement, please click here: Pay Transparency Statement “Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster “Know Your Rights: Workplace Discrimination is Illegal” Poster | U.S. Equal Employment Opportunity Commission The "EEO Is The Law" Poster

Full time (12 month) position for Data Support Specialist. This position analyzes, interprets and presents data in support of the general needs of the district. Apply online.

We're looking for a Network Technician who will work on-site at our client location. This role requires hands-on experience with networking fundamentals, strong organizational skills, and the ability to collaborate with vendors and internal teams. This is a full-time, on-site position in Westbury, NY. The work hours are M- F, 8:30a -4:00p. Our benefits include medical, dental and vision insurance; 401k with company match and PTO. Responsibilities: Configure and manage network infrastructure, including routing, VLANs, and port assignments. Conduct walkthroughs and site assessments to ensure project success. Maintain organized documentation and project tracking. Collaborate with vendors to plan and execute network projects. Handle low-voltage tasks, including cable terminations and cable runs. Requirements: Strong networking knowledge (platform-agnostic; Cisco, Juniper, etc.), with experience in routing, VLANs, and port assignments. Experience in low-voltage cabling (terminations, cable runs, etc.). Ability to manage and coordinate projects with vendors. Excellent organizational skills and attention to detail. A proactive, open-minded attitude with a willingness to learn and grow. Valid and clean driver's license and reliable vehicle. Future Tech is an award-winning, global IT solutions provider with capabilities in 150 countries. We help companies, Federal Systems Integrators and commercial entities, to maximize their full range of IT investments, delivering solutions for hardware/software procurement, configuration and imaging, hybrid cloud, modular data centers, cyber security, logistics, customized data science workstations, print management, and data storage. Future Tech was named Dell's 2023 Federal Partner of the Year, 2022 Transformation Partner of the Year and a Premier VMware Partner. Visit FTEI.com to learn more. #LI-Onsite Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

About Hofstra Hofstra University is nationally ranked and recognized as Long Island's largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it's a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We especially encourage women, people of color, members of the LGBTQ+ community, veterans, and people with disabilities to apply. Position Title Associate CIO, Director of ITS Agility and Project Delivery Position Number 896839 Position Category Administration School/Division ITS Office of CIO (division) Department Information Technology Services, Office of the CIO Full-Time or Part-Time Full-Time Description Reporting directly to the Chief Information Officer (CIO), the Associate CIO, Director of Agility and Project Delivery serves as a member of the Information Technology Services (ITS) senior leadership team and is responsible and accountable for the direct management and oversight of all project delivery practices within the division. The Associate CIO will play an integral role in resource planning across ITS. The Associate CIO is charged with formulating, facilitating, and ultimately owning the execution of the process roadmap that ITS will follow as we work to develop into a more agile, responsive, transparent, and accountable technology organization in support of the Hofstra 100 Strategic Plan. This role will emphasize outcomes and value delivery that are aligned with the wide variety of academic and administrative needs that flow from the University's strategic goals and objectives, and that incrementally improve the customer experience and drive a high level of customer satisfaction. The incumbent will identify, design, and implement a new, holistically integrated value stream and project delivery process for ITS that is transparent, consistent, forward-thinking, applies a systems-thinking approach to the University and the IT organization's role within it, and evangelizes a quality-first mindset with appropriate supporting techniques. Responsibilities include, but are not limited to: * Ideates, develops, and implements a customer-centered architecture for the continuous assessment and improvement of ITS agility and project delivery processes, with a focus on consistent, high-quality outcomes and a high level of customer satisfaction. * Coaches, facilitates continuous improvement, and applies the most appropriate agile tools and techniques to each constituent team in the ITS portfolio (e.g., Data Warehousing, Digital Infrastructure, Engagement and Client Support, Enterprise Systems, Security). * Provides matrixed leadership, guidance, and coaching for project managers and other employees across the ITS portfolio's functional teams. * Ideates, develops, and implements a uniform process to track inbound requests from academic and administrative units, along with other institutional technology needs and priorities, with a focus on value delivery and customer impact. * Monitors the division's project delivery commitments and performance against quantitative and qualitative measures, including resource availability, value delivery, outcomes and organizational impact, morale, and customer satisfaction. * Serves as a liaison between ITS and academic and administrative departments to aid in the definition, review, approval, and delivery of ITS initiatives. * Establishes an agile community of practice, supporting the professional growth of individual contributors, their teams, and the division. * Models servant-leadership and the successful application of agile principles to facilitate a cultural shift. * Supports ITS teams in resource planning and allocation to ensure smooth project delivery. * Performs other related duties as assigned. Qualifications * Bachelor's degree required. * Five to eight years of full-time professional experience in information technology, with evidence of successful and progressively responsible roles (including growth in levels of responsibility, complexity of work, and the number and sophistication of employees). * Proven ability to communicate effectively with both technical and non-technical individuals. * Demonstrated willingness and ability to carry out the essential responsibilities listed with humility, grace, and optimism. * Understanding of and sensitivity to the diverse and inclusive nature of a distinguished higher education environment. Preferred Qualifications * Advanced degree in project management, computer science, computer engineering, data science, or a relevant engineering field preferred. * Leadership experience in a cross-functional, matrixed IT environment, with evidence of the ability to successfully address internal and external risks, issues, and dependencies, where ownership resides with another functional team. * Advanced certification in one or more agile frameworks, e.g., Scrum, Kanban, LeSS, SAFe, etc. * Certification in one or more classic project management methodologies, e.g., PMI Project Management Professional (PMI-PMP). * Professional experience in a leadership role at a higher education institution. * Experience configuring and using Atlassian Jira, ServiceNow, and/or other similar project and service management systems. Special Instructions Deadline Open Until Filled Date Posted 01/30/2025 EEO Statement Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community. Salary/Salary Range $170,000 - $190,000 Additional Information Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions. * Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.

div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Oak View Group /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-size: 12pt;"Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet/span./p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Overview /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: verdana, geneva; color: #0c0c0c; font-size: 10pt;"This part-time position provides IT support for UBS Arena along with the systems, networks, and telecommunications for functions including concerts, sports events, watch parties, meetings and conventions, presentations, and news conferences. This position is responsible for responding to end-user requests in a timely manner under the direction of full-time IT staff members/span/pp style="margin: 0px;" /pp style="margin-bottom: 13.5pt;"span style="font-size: 10pt; font-family: verdana, geneva;"strongspan style="color: #08090a;"Our Game Plan/span/strong/span/pp style="margin-bottom: 13.5pt;"span style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"The Technician reports directly to the Manager of Technology. The Technician is responsible for assisting with the oversight and maintenance of the IT network infrastructure and cybersecurity within the organization. This position will maintain and improve a state-of-the-art converged network with over 1000 WAPs by performing duties as directed. The role will assist with the management of infrastructure oversight for all network operations, including switching, firewalls, wireless networks, RF coordination, and procurement. The ideal candidate will be experienced self-directed helpdesk ticket completion. The candidate will also be a hands-on professional who enjoys rolling up his or her sleeves, working as part of a team, and jumping between disciplines to achieve goals./span/pp style="margin-bottom: 13.5pt;"span style="font-size: 10pt; font-family: verdana, geneva;"strongspan style="color: #08090a;"How to Make the Team/span/strong/span/pp style="margin-bottom: 13.5pt;"span style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Our team is committed to customer service and providing our customers an exclusive and unparalleled venue experience./span/pp style="margin-bottom: 13.5pt;"span style="font-size: 10pt; font-family: verdana, geneva;"strongspan style="color: #08090a;"Show Us You Can/span/strong/span/pullispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Help co-workers troubleshoot technology issues as they present themselves. /span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Configure new hardware on the network./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Complete HR-related technology tasks such as new hires, departing employees etc./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Support the “Manager on Duty” on event evenings to cover Technology-related issues./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Support in the development and deployment of the organization's network infrastructure./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Maintain and improve network resilience./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Assist with maintenance of Cisco phone system/span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Collaborate with internal groups to achieve successful delivery and avoid/mitigate adverse outcomes. /span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Configure and deploy enterprise tools shared across the org, including initial and ongoing support./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Identify opportunities for improvement within the network and make recommendations based on best practices and observations. /span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Develop and maintain support maintenance, procedural, and other documents for use by all levels of support personnel, as well as end-user documentation./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Keeping cybersecurity in front of mind lead users into best practices for safe sharing of information./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Monitor best practices for data security and sharing./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Support, install, and configure network technology for headquarters, remote offices, and remote employees./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Respond to incoming support issues via phone, email, and the web while providing positive customer service experiences./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Work helpdesk tickets efficiently./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Establish, maintain and monitor user-centric support practices./span/li/ulp style="margin: 0px;"span style="font-size: 10pt;"This role will pay an hourly rate of $18.75 to $25.00./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 10pt;"span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak"strong Benefits for PT roles: 401(k) savings plan and 401(k) matching./strong/span/span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 10pt;"span class="ui-provider acd ace gm acf acg ach aci acj ack acl acm acn aco acp acq acr acs act acu acv acw acx acy acz aea aeb aec aed aee aef aeg aeh aei aej aek"strong This position will remain open until April 18, 2025./strong/span/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Responsibilities /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-size: 10pt; font-family: verdana, geneva;"strongspan style="color: #0c0c0c; border: 1pt none windowtext; padding: 0in;"ESSENTIAL DUTIES AND RESPONSIBILITIES/span/strong/span/pullispan style="font-size: 10pt; font-family: verdana, geneva;"Provide all end -users and guests a positive first impression by offering World Class Service/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Monitor service desk ticketing system and resolve tickets in an efficient manner/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Respond to all IT incidents during assigned shifts on-site or via phone or email/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Troubleshoot and resolve a variety of computer issues/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Enforce IT policies and procedures, document work appropriately/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Remove malware and install utility software to protect various systems and enforce computer security measures/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Install hardware and software, including the imaging / global install of Windows / MacOS / iOS./span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Maintain all end-user equipment including laptops, desktops, mobile devices, docking stations, monitors, and peripheral equipment/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Assist in the resolution of issues that arise with multi-functional devices and printers/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Assist with wireless and wired networking and telecommunications systems as directed/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Follow established SOPs for pre-event facilities checks and follow departmental notification SOPs for issue resolution/span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Any additional tasks deemed necessary for proper performance of IT department responsibilities/span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Qualifications /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin-bottom: 13.5pt;"span style="font-size: 10pt; font-family: verdana, geneva;"strongspan style="color: #08090a;"Your Qualifications/span/strong/span/pullispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Bachelor's degree in Computer Science or Information Systems (or equivalent experience). /span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Minimum of two (2) years of progressive network experience. /span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Experience working with a large scale network; multi-site IT operations environment preferred. /span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Support level knowledge of Cisco technologies, including, but not limited to routing, switching, wireless, VoIP, DNA center is preferred./span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Strong knowledge of Cisco Firewall technologies both hardware and software/span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Strong knowledge of Cisco IOS/span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Strong knowledge of network concepts including, but not limited to, netmasks, VLANs, ACLs, DHCP, DNS, VRRP, NAT, MAB, and IP SLA. /span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Must have the ability to recognize problem areas, define solutions, and implement those solutions promptly. /span/lilispan style="font-size: 10pt; font-family: verdana, geneva; color: #08090a;"Able and willing to work non-traditional hours, including evenings and weekends as needed. /span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Strengthened by our Differences. United to Make a Difference /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-size: 12pt;"At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our strongpeople/strong, improves our strongservice/strong, and raises our strongexcellence/strong. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds./span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Equal Opportunity Employer /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-size: 12pt;"Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law./span/p /div /div /div /div

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Technology Transformation, Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. The Director of Technology Transformation will drive strategic modernization of the company's technology landscape, ensuring scalable, efficient, and innovative solutions that support business objectives. This role requires deep expertise in enterprise architecture, engineering leadership, and agile product development, coupled with a strong ability to influence and lead cross-functional teams through complex change initiatives. A consulting background is highly preferred, as the role demands strong problem-solving, stakeholder engagement, and advisory skills to drive transformation at both technical and business levels. The ideal candidate will have experience working in top-tier technology consulting or digital transformation roles, helping enterprises navigate large-scale modernization programs. Role Technology Strategy & Architecture: * Define and execute the enterprise technology transformation strategy, ensuring alignment with business objectives. * Establish and oversee modern, scalable architecture frameworks (cloud-native, microservices, event-driven architecture). * Drive the adoption of emerging technologies while ensuring long-term sustainability and business enablement. * Develop governance models to ensure technical and business alignment across stakeholders. Engineering & Agile Product Development: * Lead engineering transformation efforts, implementing modern software development and DevOps best practices. * Embed agile methodologies to drive innovation and speed in product development. * Drive adoption of modern engineering practices, including test automation, CI/CD, API-first design, and DevSecOps. * Partner with product management teams to define technology roadmaps and align engineering with business needs. Consulting, Advisory & Change Leadership: * Act as a strategic advisor to senior business and technology leaders, leveraging prior consulting expertise. * Lead large-scale technology change initiatives, ensuring seamless execution across business and IT. * Influence C-suite executives, business stakeholders, and technical teams to align technology investments with strategic priorities. * Provide thought leadership on industry trends, competitive landscapes, and disruptive technologies. * Develop frameworks for measuring success, ROI, and adoption of transformation initiatives. Governance, Security & Compliance: * Ensure all transformation initiatives adhere to security, compliance, and regulatory requirements. * Establish robust data governance, API management, and platform engineering strategies. * Promote cybersecurity best practices across architecture and engineering functions. All About You * Established experience in technology leadership roles, with a strong focus on enterprise architecture, engineering, and agile product development. * Prior experience in technology consulting, digital transformation, or advisory roles within top-tier consulting firms (e.g., Accenture, Deloitte, McKinsey, BCG, PwC, Capgemini, or similar). * Proven expertise in enterprise architecture principles, cloud computing (AWS/Azure/GCP), microservices, and modern integration patterns. * Experience driving technology transformations for large enterprises, including operating model design, cloud migration, and platform modernization. * Strong background in software engineering, DevOps, and continuous delivery (CI/CD). * Deep expertise in agile transformation and scaling product development teams. * Excellent stakeholder management and communication skills, proven ability to influence C-level executives. * Demonstrated ability to drive complex technology change initiatives at scale. * Strong knowledge of cybersecurity, compliance, and regulatory frameworks. Preferred Qualifications: * Experience in digital transformation within large enterprises or fast-paced technology-driven environments. * Certifications in Agile (SAFe, Scrum), TOGAF, AWS/Azure architecture, or DevOps. * Background in data-driven decision-making, AI/ML, and analytics platforms. #LI-TL #AI2 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges New York City, New York: $198,000 - $317,000 USD Arlington, Virginia: $190,000 - $304,000 USD Boston, Massachusetts: $190,000 - $304,000 USD Purchase, New York: $190,000 - $304,000 USD

Qualifications Bachelor's degree required. Five to eight years of full-time professional experience in information technology, with evidence of successful and progressively responsible roles (including growth in levels of responsibility, complexity of work, and the number and sophistication of employees). Proven ability to communicate effectively with both technical and non-technical individuals. Demonstrated willingness and ability to carry out the essential responsibilities listed with humility, grace, and optimism. Understanding of and sensitivity to the diverse and inclusive nature of a distinguished higher education environment. Preferred Qualifications Advanced degree in project management, computer science, computer engineering, data science, or a relevant engineering field preferred. Leadership experience in a cross-functional, matrixed IT environment, with evidence of the ability to successfully address internal and external risks, issues, and dependencies, where ownership resides with another functional team. Advanced certification in one or more agile frameworks, e.g., Scrum, Kanban, LeSS, SAFe, etc. Certification in one or more classic project management methodologies, e.g., PMI Project Management Professional ( PMI - PMP ). Professional experience in a leadership role at a higher education institution. Experience configuring and using Atlassian Jira, ServiceNow, and/or other similar project and service management systems.