Information Technology Support Technician
Information Technology Manager Job 12 miles from Edmonds
We are seeking a skilled and dedicated Application/ Technical/ Network IT Support Technician to join our dynamic team. In this role, you will be responsible for providing comprehensive technical support for our business-critical software applications. You will play a crucial role in ensuring smooth operations, resolving issues, and contributing to the continuous improvement of our application services!
Key responsibilities:
Good communication skills, with the ability to explain complex technical concepts to non-technical users.
Prioritizing customer needs with the ability to work both independently and as part of a team.
Knowledge of application performance monitoring tools.
Application Services.
Release & Deployment.
Reporting & Management.
Excellent problem-solving and trouble-shooting skills.
Required Skills:
Associate's degree /bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience).
Minimum of 2 years of IT Support experience, preferably in installing, configuring, supporting, and administering food and beverage management software products.
Flexibility to work during US hours and in 24x7 shifts as required.
Experience with IT service management frameworks preferred (e.g., ITIL).
Understanding of SCCM.
Solid understanding of networks, PCs, and ability to resolve installation issues.
Familiarity with operating systems (Windows Server 2007, 2010, 2011, Oracle, and VMware).
Hardware installation and replacement process.
Configuration support process.
Staging and Installation support process.
Experience with Hardware and software trouble-shooting.
Experience with POS (Point of Sales)/ Retail technology.
Have knowledge of Printers connectivity etc.
Knowledge on Switches, Routers.
Experience with Networking protocols (DHCP, TCP-IP etc.).
Experience with Reimaging of desktop/ laptops.
End Point management (Kaseya).
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get the Future You Want | *****************
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Principal Technical Program Manager, AWS Hardware Engineering, AWS Hardware Engineering
Information Technology Manager Job 12 miles from Edmonds
Principal Technical Program Manager, AWS Hardware Engineering
Amazon is seeking a Principal Technical Program Manager to own server availability for AWS customers. This is a critical role, ensuring that server compute capacity is consistently available to meet customers' needs and that interruptions don't interfere with running workloads. You will be responsible for tracking and reporting on the overall state of compute fleets, while also identifying and solving any concerns prior to them causing impact. This role requires a strong understanding of technical deployment methodologies and safeties, as well as an ability to develop solutions for the short, medium, and long term. In addition to technical ability, the role requires strong written and verbal communication skills to coordinate across multiple teams on progress towards goals and ideas for improvements.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
Key Job Responsibilities
7+ years of working directly with engineering teams experience
7+ years of technical product or program management experience
4+ years of software development or hardware development experience
Experience designing or architecting (design patterns, reliability, and scaling) of new and existing systems
Experience managing programs across cross-functional teams, building processes, and coordinating schedules
Experience owning/driving roadmap strategy and definition
Strong ability to communicate verbally and in written format
BASIC QUALIFICATIONS
7+ years of technical product or program management experience
10+ years of working directly with engineering teams experience
Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
PREFERRED QUALIFICATIONS
8+ years of hands-on work managing complex technology projects experience
Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.
Posted: March 7, 2025 (Updated about 8 hours ago)
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Technical Support Manager
Information Technology Manager Job 14 miles from Edmonds
Manual inventory tracking is slow, prone to mistakes, and mind-numbingly tedious. This tech start up is on a mission to revolutionize supply chains in retail, food service, logistics, and grocery. Leveraging the power of AI, computer vision, and augmented reality, they enable automated inventory counts. Their technology instantly tallies inventory items with the scan of a smartphone or tablet.
They are seeking a Customer Technical Support Manager to lead and oversee their customer support team. In this role, you will manage a group of customer technical support specialists, ensuring delivery of high-quality support while fostering a culture of continuous improvement and customer satisfaction. You will work closely with the Director of Customer Support to implement policies, scale support operations, and optimize team performance. The ideal candidate is a hands-on leader who thrives in a fast-paced SaaS environment, balancing customer issue resolution, process enhancement, and team development.
Compensation: $75,000K - $103,000K/yr
Responsibilities
Team Leadership
Hire, train, and mentor customer support representatives.
Providing team coaching, guidance, and performance management.
Monitor team performance related to KPIs and conduct regular performance reviews.
Foster a collaborative and positive team culture focused on customer satisfaction.
Execute training programs to ensure the team stays up to date on product knowledge and support best practices.
Customer Support Operations
Serve as an escalation point for complex or high-priority customer issues.
Oversee daily ticket management, ensuring prioritization and prompt responses.
Assist in developing and enforcing SLAs for response and resolution times.
Cross-Functional Collaboration
Collaborate with Product/Engineering to communicate & resolve technical issues.
Provide insights into customer pain points to inform product improvements.
Conduct occasional on-site visits to customer locations for hands-on support.
Requirements
Educational Background: Bachelor's degree or equivalent experience
Experience:
5+ years of experience in a customer support role, w/ at least 2+ years managing a team.
Experience working with SaaS products and customer support software.
Skills:
Strong leadership and team management skills, with experience in coaching and performance development.
Excellent problem-solving skills and the ability to handle escalations.
Strong communication and interpersonal skills, with a customer-first mindset.
Ability to prioritize and multitask in a fast-paced, evolving environment.
Passion for optimizing support processes and improving customer experience
CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy .
Network Project Manager
Information Technology Manager Job 14 miles from Edmonds
We are seeking a skilled Network Project Manager (PM) to lead and coordinate network deployment projects, ensuring seamless execution of routing, switching, and infrastructure setup. The ideal candidate will have expertise in network deployment, routing, switching, and project management tools like Smartsheet and Jira. This role requires a strong understanding of networking technologies, effective cross-functional collaboration, and the ability to manage multiple projects efficiently.
Key Responsibilities:
Project Planning & Execution: Develop and manage network deployment plans, ensuring alignment with project timelines and business objectives.
Network Deployment & Infrastructure: Oversee network installation, configuration, and optimization of routing and switching components.
Stakeholder Coordination: Work closely with engineering, operations, and external vendors to ensure seamless deployment and maintenance of network infrastructure.
Project Tracking & Reporting: Utilize Smartsheet and Jira to track project progress, manage tasks, and report status updates to stakeholders.
Risk Management: Identify potential project risks and proactively develop mitigation strategies to ensure smooth deployment.
Documentation & Compliance: Maintain accurate documentation of network configurations, project timelines, and process improvements.
Process Optimization: Continuously refine project workflows to improve efficiency and effectiveness in network deployment.
Required Skills & Qualifications:
Proven experience in network deployment, routing, and switching.
Strong understanding of networking technologies such as TCP/IP, VLANs, BGP, OSPF, MPLS, and firewall configurations.
Hands-on experience with project management tools like Smartsheet and Jira.
Excellent organizational and time management skills to handle multiple projects simultaneously.
Strong communication skills to interact with cross-functional teams, vendors, and stakeholders.
Ability to troubleshoot and resolve network issues effectively.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Preferred Qualifications:
Experience working in large-scale network deployment projects.
Knowledge of automation tools for network provisioning and monitoring.
Program Manager Non-Tech
Information Technology Manager Job 14 miles from Edmonds
Are you an experienced Program Manager Non Tech with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Program Manager Non Tech to work at their company in Redmond, WA.
Position Summary: The main function of this role is to plan, direct, or coordinate activities in fields such as engineering, research and development, financial systems, product roll-out, and other non-IT based projects.
Primary Responsibilities/Accountabilities:
Coordinate projects by making detailed plans to accomplish goals and directing the integration of technical activities.
Present and explain proposals, reports, and findings to clients.
Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.
Analyze technology, resource needs, and market demand to plan and assess the feasibility of projects.
The ideal candidate would have demonstrated experience with Office 365, strong skills in Excel and Power BI, and excellent communication abilities. They should efficiently manage a high volume of tasks and possess a growth mindset to navigate the ambiguous space of the customer experience organization.
Performance will be assessed based on the quality of work and meeting deadlines.
Qualifications:
Bachelor's degree in business administration or a related field.
PMI or PMP certification preferred.
2-4 years of experience required.
4 overall years of experience in the field.
No degree is required to be eligible for this role.
Minimum 4 years of experience with Excel and Power BI.
Minimum 4 years of experience with SharePoint.
Preferred:
Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
Ability to work independently and manage one's time effectively.
Knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Understanding of business and management principles involved in strategic planning, resource allocation, and production methods.
Proficiency in computer software such as MS Word, MS PowerPoint, MS Project, and Visio.
Associate Director of Information Technology
Information Technology Manager Job 11 miles from Edmonds
At Inventprise, developing innovative and widely available vaccines is in our DNA. By producing targeted vaccines for populations worldwide, we're addressing global health inequalities and empowering people to live healthy lives-no matter where they live. Headquartered in Redmond, WA, our goal is to deliver affordable, effective vaccines at large scale to Low and Middle-Income Countries, as well as populations in the U.S. and around the world. Inventprise is committed to creating a diverse and inclusive workplace, where our people are inspired to do their best work. We're proud to have some of the world's most qualified industry scientists, researchers, and manufacturing professionals on our team, and strive to create a vibrant, dynamic presence in the Washington State Life Sciences environment.
What the Role Offers - Associate Director, IT
Inventprise is looking for an Associate Director, IT with a track record of leadership, technical expertise, and management experience. The ideal candidate will have a demonstrable history of managing teams, strong technical skills in various areas of SMB IT systems, including networking, servers, hosted services, cyber security and compliance in a pharmaceutical environment.
What You Need to Succeed
Managing IT team resources to deliver in various areas including helpdesk, internal IT support for projects and long-term execution of IT strategy.
Provide technical leadership and direction for the IT team.
Work closely with other company functions to proactively identify, recommend, and implement IT solutions to advance business goals.
Responsible for the compliance of the company's IT systems with applicable governmental standards and regulations.
Effectively lead and manage external service providers, vendors and other external partners as needed.
Staying up to date with field advancements and ensuring the team receives refresher training as well.
Developing and delivering regular updates/presentations to company management.
Delegating tasks, developing budgets and work schedules.
Provide input on strategy and goalsetting for the team.
Determine project requirements and provide planning & related guidance.
Assist with special projects and initiatives as assigned.
Required Qualifications:
Associate's or bachelor's degree in IT or a related field
10+ years of experience in an IT role.
5+ years of management experience.
Strong understanding of the GMPs including Data Integrity, Computer Software Validation.
Excellent presentation, written, oral, communication, and interpersonal skills, as well as a proven ability to work well as part of a team and with all levels in an organization.
Demonstrated track record of hands-on senior level skills including planning; organizational skills; attention to detail; and ability to lead projects independently.
Proven ability to motivate, manage, lead and retain talent.
Strong problem solving and interpersonal communication skills.
Ability to efficiently manage time and prioritize multiple tasks.
Biotech industry experience preferred.
Physical Demands:
Frequently use of office equipment that requires manual dexterity to operate (i.e. computers, phones, etc.).
Occasional carrying, handling, and reaching for objects up to 30 pounds.
Frequently sit or stand for long periods of time.
Mental Demands:
Requires operational discipline to consistently focus and execute work-related tasks, with a minimum of human error and supervision. This involves self-checking of work immediately upon completion, and the ability to find / correct errors.
Ability to elevate potential concerns/discrepancies to supervisors or management in a timely fashion.
Ability to manage time effectively to coordinate multiple projects simultaneously required.
Ability to use problem-solving techniques to ensure project goals are met.
Effective communication skills both verbal and written are necessary to communicate within different departments and with external clients, maintaining a professional demeanor.
Ability to adhere to ethical standards of conduct as well as applicable state and federal laws.
Working Conditions:
Onsite position in Redmond or Woodinville, WA. No remote or hybrid work is available for this position.
Extended periods of time on the computer.
Extended periods of time on your feet.
Working in warm environment wearing sterile gowning.
Working with chemicals per standard operating procedure.
Estimated Base Salary:
$145,839 - $166,201 / year DOE
It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case.
The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
Benefits:
Medical, Dental, Vision, FSA, or HSA: Inventprise contributes 80% toward the Medical, Dental, and Vision coverage for the employee, and their enrolled spouse, and dependents. Medical plans are currently provided through Premera Blue Cross.
401(k) program: Inventprise offers both pre-tax 401(k) and post-tax Roth retirement savings plans, letting you decide how you want to save for the future. We also make an employer contribution of 3% of your total earnings each pay period, regardless of whether you contribute.
Paid Time Off: Generous PTO, in addition to paid holidays.
Stock & Bonus Plans: Employees are eligible to participate in the Company's Bonus and Stock plans.
Our People-First Philosophy
At Inventprise, you'll be part of a world-class team working on innovative vaccines and technologies that have global impact. Our people are an integral part of our strategy, allowing us to grow as a company and improve our performance year-over-year.
Our company was built on the belief that by working together, we have the ability to make the world a better place and improve lives. We have a growth mindset and are constantly looking for ways to enhance our contributions to improve global health. We believe that when we support each other and set high standards, we are able to do our best work.
Equal Opportunity Employer
Inventprise is an equal-opportunity employer. All qualified applications will receive consideration for employment without regard to race, age, gender, identity, sexual orientation, color, religion, sex, marital status, national origin, protected veteran status, disability status, or any other status protected by federal, state, or local law.
Director of Information Technology Security
Information Technology Manager Job 14 miles from Edmonds
div class="job__description body"divpstrongspan data-contrast="auto"About Helion/span/strong/p pWe are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone./p
pSince Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group and new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). Now, we're turning up operations for Polaris, working towards delivering the world's first fusion power plant. /p
pMore than ever, it's a pivotal time to join us and have the opportunity to solve real challenges to create a better energy future. You will see first-hand how we value urgency, rigor, ownership, and hard truths, knowing it will take each to do what no one has before. Joining us, you will push the boundaries of what's possible and transform humanity for the better - because the world can't wait./p/divdivpstrongspan data-contrast="none"What You Will Be Doing/span/strongspan data-ccp-props='{"335559739":0}' /span/p
pspan data-contrast="none"As our Director, Information Technology amp; Security (ITamp;S), you will drive the vision and execution of all IT and Information Security strategies, programs, and roadmaps at Helion. You'll collaborate closely with leadership and stakeholders across all departments and be accountable for operational performance, reliability, infrastructure, and solution delivery. You will mentor and manage a wide range of IT disciplines including team leads, network engineers, system administrators, and service desk technicians to unify our operations. Your leadership will foster a team culture driven by empathy, teamwork, and purpose while maintaining the highest standards of industry quality and compliance. This role reports directly to our VP of People amp; Workplace Operations at our headquarters in Everett, WA. /spanspan data-ccp-props='{"335559739":0}' /span/p
pstrongspan data-contrast="none"You Will: /span/strongspan data-ccp-props='{"335559739":0}' /span/p
ul
listrongspan data-contrast="none"Lead our Information Technology amp; Security org: /span/strongspan data-contrast="none"Manage /spanspan data-contrast="none"a team of diverse disciplines to foster a collaborative and service-oriented culture. Provide thought leadership and collaborate with our executives to craft and execute a comprehensive strategy aligned with Helion's business objectives, budget, and priorities./spanspan data-ccp-props='{"335559739":0}' /span/li
listrongspan data-contrast="none"Own IT Operations and Infrastructure: /span/strongspan data-contrast="none"Oversee all day-to-day IT operations and projects to ensure optimal performance and reliability of all systems and services. Coordinate with external vendors and service providers to manage contracts and procurement processes. Manage and maintain our IT infrastructure, documentation, and operating procedures to optimize for quality, speed, and scalability./spanspan data-ccp-props='{"335559739":0}' /span/li
listrongspan data-contrast="none"Evolve our Programs as we Scale:/span/strongspan data-contrast="none" Consistently improve and implement procedures and best practices to ensure reliable and secure operations that adapt as Helion grows and changes over time. Design organizational structure and champion culture that balances robust reactive processes with proactive planning./spanspan data-ccp-props="{}" /span/li
listrongspan data-contrast="none"Build out our Cybersecurity Practices: /span/strongspan data-contrast="none"Evaluate and advise on our needs for developing and implementing a comprehensive cybersecurity program to protect company assets from internal and external threats. Apply a security-minded lens to all Helion's technology practices and ensure compliance with relevant regulations and standards. Lead incident response efforts to plan for and manage the resolution of critical issues./spanspan data-ccp-props='{"335559739":0}' /span/li
/ul
pstrongspan data-contrast="none"Required Skills: /span/strongspan data-ccp-props='{"335559739":0}' /span/p
ul
lispan data-contrast="none"Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience/spanspan data-ccp-props='{"335559739":0}' /span/li
lispan data-contrast="none"10+ years of experience in Information Technology with 5+ years of experience with project management, managing direct reports, growing teams, and in-house IT operations./spanspan data-ccp-props='{"335559739":0}' /span/li
lispan data-contrast="none"Experience with ITSM frameworks, practices, and certifications such as ITIL, CISSP, or CISM/span/li
lispan data-contrast="none"Strong understanding of IT infrastructure, including networks, servers, storage, and cloud technologies./spanspan data-ccp-props="{}" /span/li
lispan data-contrast="none"Experience in establishing and managing cybersecurity teams and implementing security best practices, frameworks, standards, and regulations./spanspan data-ccp-props="{}" /span/li
lispan data-contrast="none"Experience making data-driven decisions to build IT strategies and scale programs during times of growth./spanspan data-ccp-props="{}" /span/li
lispan data-contrast="none"Prior experience working in a startup environment, demonstrating adaptability, resourcefulness, and a hands-on approach to technology management./spanspan data-ccp-props="{}" /span/li
/ul
pspan data-ccp-props="{}"#LI-Onsite #LI-AM1/span/p/divdiv class="job__pay-ranges"div class="pay-range"div class="description"div class="body"spanpstrong Compensation and Benefits/strong/p
pAt Helion, we are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. We ensure all our roles are competitively benchmarked and our total compensation package includes a base salary, comprehensive benefits, and equity grants, giving you a true stake in Helion's success. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to maintaining internal equity, ensuring fairness and transparency across our teams./p
pThis is an exempt salaried role./p/span/div/divp class="body body--medium"Annual Base Pay/pp class="body"$201,000 - $242,000 USD/p/div/divdivpstrongspan data-contrast="none"span data-ccp-parastyle="Normal (Web)"Benefits/span/span/strong/p
pspan data-contrast="none"span data-ccp-parastyle="Normal (Web)"Our total compensation package includes benefits, including but not limited to:/span/spanspan data-ccp-props='{"134233117":true,"134233118":true,"201341983":0,"335************7************40":240}' /span/p
ul
li data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext=" " data-list-defn-props='{"335552541":1,"335559**************59**************69226":"Symbol","469769242":[8226],"469777803":"left","469777804":" ","469777815":"hybrid Multilevel"}' data-listid="5"span data-contrast="none"span data-ccp-parastyle="Normal (Web)"Medical, Dental, and Vision plans for employees and their families/span/spanspan data-ccp-props='{"134233117":true,"134233118":true,"201341983":0,"335************7************40":240}' /span/li
li data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext=" " data-list-defn-props='{"335552541":1,"335559**************59**************69226":"Symbol","469769242":[8226],"469777803":"left","469777804":" ","469777815":"hybrid Multilevel"}' data-listid="5"span data-contrast="none"span data-ccp-parastyle="Normal (Web)"31 Days of PTO (21 vacation days and 10 sick days)/span/spanspan data-ccp-props='{"134233117":true,"134233118":true,"201341983":0,"335************7************40":240}' /span/li
li data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext=" " data-list-defn-props='{"335552541":1,"335559**************59**************69226":"Symbol","469769242":[8226],"469777803":"left","469777804":" ","469777815":"hybrid Multilevel"}' data-listid="5"span data-contrast="none"span data-ccp-parastyle="Normal (Web)"10 Paid holidays, plus /spanspan data-ccp-parastyle="Normal (Web)"company-wide /spanspan data-ccp-parastyle="Normal (Web)"winter break/span/spanspan data-ccp-props='{"134233117":true,"134233118":true,"201341983":0,"335************7************40":240}' /span/li
li data-aria-level="1" data-aria-posinset="4" data-font="Symbol" data-leveltext=" " data-list-defn-props='{"335552541":1,"335559**************59**************69226":"Symbol","469769242":[8226],"469777803":"left","469777804":" ","469777815":"hybrid Multilevel"}' data-listid="5"span data-contrast="none"span data-ccp-parastyle="Normal (Web)"Up to 5% employer 401(k) match/span/spanspan data-ccp-props='{"134233117":true,"134233118":true,"201341983":0,"335************7************40":240}' /span/li
li data-aria-level="1" data-aria-posinset="5" data-font="Symbol" data-leveltext=" " data-list-defn-props='{"335552541":1,"335559**************59**************69226":"Symbol","469769242":[8226],"469777803":"left","469777804":" ","469777815":"hybrid Multilevel"}' data-listid="5"span data-contrast="none"span data-ccp-parastyle="Normal (Web)"Short term disability, long term disability, and life insurance/span/spanspan data-ccp-props='{"134233117":true,"134233118":true,"201341983":0,"335************7************40":240}' /span/li
li data-aria-level="1" data-aria-posinset="6" data-font="Symbol" data-leveltext=" " data-list-defn-props='{"335552541":1,"335559**************59**************69226":"Symbol","469769242":[8226],"469777803":"left","469777804":" ","469777815":"hybrid Multilevel"}' data-listid="5"span data-contrast="none"span data-ccp-parastyle="Normal (Web)"Paid parental leave and support/spanspan data-ccp-parastyle="Normal (Web)" (up to 16 weeks)/span/spanspan data-ccp-props='{"134233117":true,"134233118":true,"201341983":0,"335************7************40":240}' /span/li
li data-aria-level="1" data-aria-posinset="7" data-font="Symbol" data-leveltext=" " data-list-defn-props='{"335552541":1,"335559**************59**************69226":"Symbol","469769242":[8226],"469777803":"left","469777804":" ","469777815":"hybrid Multilevel"}' data-listid="5"span data-contrast="none"span data-ccp-parastyle="Normal (Web)"Annual wellness stipend /span/spanspan data-ccp-props='{"134233117":true,"134233118":true,"201341983":0,"335************7************40":240}' /span/li
/ul
pstrong NOTE: Underrepresented people are less likely to apply unless they meet 100% of the job's requirements. We believe in hiring people, not checklists, and encourage you to apply even if you do not check all of the boxes. If this job isn't the one, we have many other openings that may be a fit./strong/p
pAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. If we reach out to you to begin an interview process, we will also ask if you require any reasonable accommodation at that time./p/div/div
Information Systems Manager - Information Systems, Full-Time, Day Shift
Information Technology Manager Job 50 miles from Edmonds
Island Health is searching for an experienced Manager of Information Systems at our hospital in Anacortes, WA.
Work Schedule:
1.0 FTE/40 hours per week
Day Shift
For Information on Employee Benefits
Salary Range: $125,486.40 - $188,240
Information Systems Manager Job Responsibilities:
Manage all daily operations of the information services and technology organization, including: help desk; data center operations; network and tele-communications operations; daily coordination with technology and application vendors; and end-user devices and computers.
Work closely with the Information Systems Application Manager to plan, manage, and deliver projects that align with the hospital's operational road map and strategic goals.
Directly supervise and assist with the professional growth of the Information Systems staff, including Help Desk, Desktop Administrators, Systems Administrators and Engineers, supporting them in the effective execution of their job responsibilities. Carries out supervisory responsibilities and duties in accordance with the organization's policies and procedures.
Oversees health district network security planning and data center operations, including: regulatory compliance; disaster planning & business continuity; remote system access & authorization; data integrity, system backup and recovery procedures; and required technology and application system upgrades and maintenance.
Works closely with users, steering and advisory committees, and CIO to analyze health district network, hardware and application requirements. Reviews and evaluates hardware and software alternatives and recommends solutions or options.
Evaluates, diagnoses and resolves information services-related operational problems.
Maintains current knowledge of system hardware, networks and software systems implemented; strives to assess near term opportunities for improvement and required migrations.
Strives to establish and maintain good working relationships, positive intra- and inter-departmental communications, as well as effective relationships with outside IT service providers.
Works with CIO to develop and justify annual budget requirements and ensure cost effectiveness.
Performs other duties as assigned or requested by the CIO to support the overall needs of the department, and in accordance with Island Health's Purpose, Values and Focus Areas.
Job Requirements:
4-year degree in Computer Science, Information Systems, Information Technology, or related field. Work experience and certifications may be considered in lieu of a 4-year degree.
Experience in IT management and support of healthcare information systems preferred
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
Experience leading and managing large IT projects while adhering to deadlines and producing positive outcomes.
Experience with IT services performance metrics and benchmarking.
Experience with IT infrastructure and operations best practices.
Work Environment and Physical Demands:
While performing the duties of this position, the employee is exposed to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The employee may be exposed to dust, pollens, pollutants, fumes and communicable diseases as related to a health care environment. The noise level in the work environment is usually moderate.
While performing the responsibilities of this position, the employee is regularly required to talk, and have hearing sufficient to understand conversations, both in person and on the telephone. The employee is often required to sit for potentially long periods of time throughout the workday. Manual dexterity of hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand; walk, climb or balance; stoop, kneel, or crouch; lift and/or move up to 25 pounds and use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arm. Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus sufficient to operate computer systems. Reasonable accommodation can be made to enable people with disabilities to perform essential functions of this position in relation to the physical demands detailed above.
Join our award-winning team and apply today!
IT Support Manager
Information Technology Manager Job 12 miles from Edmonds
We are seeking an experienced IT Support Leader for a digital financial services company with headquarters in Seattle. The ideal candidate has specialized expertise in networking infrastructure and IT support and service management. This individual will bring a proven track record in managing helpdesk operations, optimizing service level agreements (SLAs), and implementing efficient processes for AV support, software provisioning, and technical troubleshooting. This position plays a critical role in maintaining our technology infrastructure and ensuring exceptional IT service delivery across the organization.
Location: Seattle, WA (requires onsite 3x a week)
Duration: 6-12 months contract to hire
Rate: $60/hr - $76/hr DOE
RESPONSIBILITIES
Lead and develop a team of IT support specialists (L1) to support virtual end users and office employees in Seattle
Oversee critical enterprise systems including Google Workspace, JAMF, Workspace One, Intune, Slack, Zoom, LastPass, One Password and JIRA
Implement ITIL methodology to define service objectives, develop service offerings, and continuously improve IT service delivery
Manage and optimize network infrastructure to ensure reliable connectivity and minimal congestion
Design and maintain network security protocols to protect company data and systems
Drive process improvements for helpdesk ticket management, reducing response times and increasing resolution rates
Direct and oversee AV support for conference rooms, presentations, and virtual meeting environments
Coordinate with cross-functional teams to identify gaps and develop innovative solutions
Provide strategic direction for hardware procurement, deployment, and lifecycle management
Lead major IT infrastructure projects including office moves, buildouts, and technology migrations
Develop and maintain IT policies, procedures, and documentation
Monitor and report on key performance indicators for IT service delivery
Create and manage IT budgets, ensuring cost-effective resource allocation
Stay current with emerging technologies and recommend solutions to enhance organizational efficiency
QUALIFICATIONS
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
7+ years of experience in IT operations with at least 3 years in a leadership role
Proven experience in IT leadership with strong focus on networking and infrastructure management
Demonstrated success in helpdesk operations and SLA optimization
Expert knowledge of enterprise software deployment and management
Experience with AV systems implementation, troubleshooting, and management for enterprise environments
Strong project management skills with ability to lead large-scale technology initiatives
Experience managing distributed teams across multiple locations
Excellent vendor management and negotiation abilities
Strategic mindset with focus on cost optimization and service improvement
Strong communication and interpersonal skills
ITIL certification preferred
Network certification (CCNA, CompTIA Network+, etc.) highly desirable
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.
IT Operation Manager
Information Technology Manager Job 17 miles from Edmonds
IT and Operations management 8 + Year experience in IT and Operations management SCVMM - Hyper-V management and administration Server Administration (2012, 2012 R2) Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Active Directory - Users and Groups management
Office 365 /Azure AD
Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter.
Cisco UCS administration and configuration.
Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS
Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Terminal Services - Remote Desktop Services
Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration
Additional Information
If you are looking for a change and if you are interested in this job, you can contact me for more details.
Direct Number- ************
IT Operation Manager
Information Technology Manager Job 17 miles from Edmonds
Unisys Corporation is an American global information technology company that provides a portfolio of IT services, software, and technology.
Job Description
IT and Operations management
8 + Year experience in IT and Operations management
SCVMM - Hyper-V management and administration
Server Administration (2012, 2012 R2)
Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Active Directory - Users and Groups management
Office 365 /Azure AD
Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter.
Cisco UCS administration and configuration.
Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS
Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Terminal Services - Remote Desktop Services
Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration
Additional Information
If you are looking for a change and if you are interested in this job, you can contact me for more details.
Direct Number- ************
Senior Data Center Design Manager
Information Technology Manager Job 12 miles from Edmonds
Come and join us! At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Values are OCI's foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future. You are the builder here. You will be part of a team of inquisitive, motivated, and a diverse group of people who are given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll belong and be encouraged.
Oracle Cloud Infrastructure is seeking a Senior Data Center Design Manager, AMER on the Global Data Center Design and Construction team reporting directly to the DCE Global Design & Construction (D&C) organization lead. As a Senior Design Manager, you will manage, direct, and coordinate teams of architectural, structural, civil, MEP consultants along with required specialty consultants and internal SMEs to develop and issue complete data center design packages in accordance with our global data center design specifications and standards and all applicable code and regularity requirements. Oversee and manage zoning, entitlement, and permitting process, including any specialty permitting requirements, to ensure permit approvals are secured prior to the commencement of construction date in alignment with the project schedule. Engage with selected general and MEP contractors to provide progress design constructability, cost, and schedule reviews and input. Oversee and manage design team to perform construction administration services to ensure the construction meets or exceeds the intent of the design package and of high quality. Perform project design change management during the project and complete project lessons learnt during and post project completion, which includes information sharing within the data center program to ensure standard data center facilities are delivered with the utmost resiliency and quality.
Career Level - IC5
Responsibilities
Project Team Coordination:
Direct and coordinate design consultants, internal SME's and key stakeholders to achieve progress milestones and complete design packages per all applicable code requirements and in alignment with our Global Data Center Reference Designs and Standards.
Incorporate best practices, industry standards, and approved emerging technologies into design frameworks.
Regulatory Compliance:
Managing zoning, entitlement, and permitting processes to secure timely approvals in accordance with project schedules.
Responsive to Authority having Jurisdiction (AHJ) information requests and/or application comments to ensure efficient jurisdictional review to facilitate prompt issuance of required approvals.
Stakeholder and Contractor Engagement:
Collaborate closely with internal stakeholders (real estate, engineering, operations, finance) and external consultants (architects, engineers, legal advisors) to align on project objectives and deliverables.
Actively engage with general and MEP contractors for design reviews, constructability assessments, and cost/schedule inputs.
Construction Administration:
Supervise design teams to ensure construction administration services maintain design integrity, quality standards, and efficient mitigation of construction issues to minimize cost and schedule impacts.
Change Management:
Implement and maintain an effective project design change management throughout the project lifecycle to maintain and recommend improvements to the Global Data Center Reference Design and Standards utilizing our change management request workflow process.
Quality Assurance:
Ensuring data center facilities meet or exceed design intent, emphasizing resilience and quality.
Collaborate with Commissioning and QAQC teams to identify all key areas of concern and required attention.
Lesson Learned:
Conduct ongoing and post-project reviews to document lessons learned and share insights across the data center program.
The Data Center Design Manager role demands a strong grasp of architectural, engineering, and construction principles specific to data centers, alongside meticulous attention to regulatory compliance and project management. Effective communication and collaboration with internal teams, consultants, and contractors are essential for successful project delivery.
Career Level - IC5
Bachelor's degree in architecture, electrical, mechanical, civil engineering, or related technical field, AIA licensed architect or master's degree would be a plus.
Proven design management experience in data center site planning, design management, design construction administration, through project close-out.
Strong working knowledge of data center architectural design principles, site utilities, and data center critical infrastructure, including MV/LV electrical, mechanical, security, and BMS/control systems.
Proven technical depth needed to assist in running this unique space in addition to a strong background of organizational management and leadership.
Strong leadership skills, and experience in leading design teams on complex technical projects.
Familiarity with local building codes, zoning regulations, and environmental standards.
Excellent analytical skills with the ability to assess complex technical and business requirements.
Effective communication skills with the ability to influence stakeholders and drive consensus.
Extensive design team project management experience and proficiency with AutoCAD, Revit/BIM, Bluebeam, PowerPoint and other office and real estate development project management tools.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $104,100 to $223,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Data Center Construction Manager
Information Technology Manager Job 14 miles from Edmonds
Project Planning & Control: Develop and maintain project scope, schedules, and milestones. Collaborate with site project management teams throughout the project lifecycle. Learnings & Best Practices: Review ongoing projects for efficiencies and document data points to assist with field coordination. Support the development of project management best practices and coordinate SOPs/SIPs with vendors. Forecasting & Budgeting: Assist the project controls team with forecasting and budget efforts. Ensure clear communication of project status with all stakeholders. Technical Reviews & Vendor Management: Establish milestones for equipment purchase and track progress. Manage vendor field activities and ensure compliance with DEC quality standards. Quality Assurance & Technical Leadership: Perform inspections to ensure vendor work meets quality standards. Lead product evaluation, design, and installation methods in the field. Cross-functional Coordination: Liaise with construction partners and coordinate with logistics partners to ensure smooth material flow. Communicate progress and risks to key stakeholders. Safety & Compliance: Ensure adherence to safety obligations and lead a 'safety first' culture. Travel: Position requires a minimum of 50% travel.
Skills
data center, data center operations, scheduling coordinating, project oversight
Top Skills Details
data center,data center operations,scheduling coordinating,project oversight
Additional Skills & Qualifications
Site Assessment: Conduct thorough assessments of existing sites to identify areas for improvement. Modification Planning: Develop plans and proposals for modifications, including cost-benefit analysis and risk assessment. Stakeholder Engagement: Engage with stakeholders, including site managers, vendors, and contractors, to ensure alignment and support for modifications. Implementation: Oversee the implementation of modifications, ensuring timely completion and minimal disruption to operations. Post-Modification Review: Conduct reviews of modifications to assess effectiveness and identify areas for further improvement. Quality Assurance: Perform physical inspections to ensure vendor work meets DEC quality standards throughout the lifecycle of the data center. Validate physical installs, test reports, build accuracy, material and local code compliance including constructability reviews on multiple design phases. Technical Field Lead: Technical lead for industry and Meta standards, responsible to lead product evaluation, design, and installation methods in the field including scope clarification, design and installation details as the owner of the Request for Information process. Vendor Field Management: Responsible for all connectivity activities (OSP/ISP) within construction, projects on site including tracking and reporting actual progress related to schedule expectations. Set and communicate clear expectations together with the immediate site team, build key relationships with our installation partners and drive a culture of best practice, safe working environment and execute to a vision of 'right first time.'
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $60.00 - $90.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Redmond,WA.
Application Deadline
This position is anticipated to close on Mar 18, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
* Hiring diverse talent
* Maintaining an inclusive environment through persistent self-reflection
* Building a culture of care, engagement, and recognition with clear outcomes
* Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Network Systems Manager
Information Technology Manager Job 17 miles from Edmonds
Meta's mission is to give people the power to build community and bring the world closer together. To support the fast growing user community and the new and innovative products that we are making available for our users, we are continually investing in AI & expanding our global network infrastructure from Data Centers to POPs to the fiber that connects it all! Connecting the world requires unique approaches to building and deploying telecom network infrastructure. As a Network Systems Engineer, you will play a crucial role in building and enhancing our internal tools and systems, contributing to the advancement of our telecom OSS/BSS systems. This role offers an exciting opportunity to lead the development and management of new tools and features that support the build-out and scaling of our network infrastructure. We are seeking an experienced and highly motivated Network Systems Manager to lead the development and management of our internal tools. The ideal candidate will have a deep understanding of wireline telecom/network infrastructure technologies, OSS/BSS tools, and a proven track record of successfully managing the entire product and tool lifecycle from conceptualization to execution. This role requires a strong combination of effective collaboration across XFNs, continuous execution, and ability to drive projects from inception to completion.
**Required Skills:**
Network Systems Manager Responsibilities:
1. Systems Strategy and Roadmapping: Understand, define, and drive the systems strategy, vision, and roadmap for internal tools and the associated features. Collaborate with Business Owners and Engineering Owners to align product priorities with business goals.
2. Product Leadership: Proven track record of leading cross-functional teams in a product management capacity. Demonstrated ability to inspire and guide teams to achieve product excellence and drive innovation.
3. Telecom Expertise: Possess a deep understanding of wireline telecom technologies (L1-L3 including Fiber, IP and Optical), expertise in building OSS/BSS systems, their architecture, and their role in ensuring efficient operations. Stay updated with industry trends and emerging technologies to drive innovation and continuous improvement.
4. Extreme Focus on Execution: Lead the end-to-end product development process, including requirement gathering, design, development, UAT, and deployment of all new systems and features. Drive the creation of high-quality features that meet user needs and exceed expectations.
5. XFN Collaboration: Work closely with planning, IP, Optical, Engineering, and Operations to ensure seamless and timely execution of the product roadmap. Foster a collaborative environment that encourages effective communication and problem-solving.
6. Ability to travel up to 20% of the time. Domestic and International travel is required.
**Minimum Qualifications:**
Minimum Qualifications:
7. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
8. 8+ years of hands-on experience within the telecom industry.
9. 5+ years of experience as a Product Manager or Systems Owner with a knowledge of telecom OSS/BSS tools.
10. 3+ years of experience designing analytics products, solving problems using data and providing business insights.
11. Track record of successfully managing complex tools/systems from conception to launch.
12. Experience to translate technical concepts into clear, actionable product requirements.
13. Proficiency in Agile methodologies and product management tools.
14. Data-driven mindset with the experience to analyze metrics and make data-backed decisions.
**Preferred Qualifications:**
Preferred Qualifications:
15. Technical Prowess: Background in computer science, engineering, network infrastructure technologies, along with a strong aptitude for knowledge of complex technical systems. Proficiency in telecom technologies, OSS/BSS tools and associated architectures.
16. MBA or Advanced Degree: Possession of an MBA or Master's in a relevant field
17. Customer-Centric Mindset: Proven experience to deeply understand customer needs and translate them into innovative and user-friendly product solutions. Always keeping our internal customers the #1 priority.
18. Project Management through SDLC: Strong knowledge and experience following SDLC to ensure timely delivery of features. Monitor project progress, identify potential risks, and proactively implement mitigation strategies.
19. Experience within the telecom industry preferably with focus on wireline infrastructure
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
IT System Administrator
Information Technology Manager Job 12 miles from Edmonds
Now Hiring: IT System Administrator
Schedule: Full-Time
Compensation: $85,000 - $115,000
We're excited to add to our team. Work World is growing, and we need your help. Join our crew as an IT System Administrator and help lead the next stage of growth for our company
What's In It for You:
Medical, Dental, Vision
Sick Time
Generous Employee Discounts
Bonus Eligibility
Paid parental leave
Flexible work environment
Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.
Job Description:
Reporting to the Director of Information Technology, this position will be responsible for the day-to-day support and maintenance of our tier one applications including NetSuite, our Point-of-Sale system, and the API integrations between them. This position will be focused on supporting our organization with upgrades, enhancement/customization requests, and bug fixes for these systems. This role will ensure that data and transactions between systems is posted timely and accurately, working with our accounting and operations teams to identify any gaps or missing data, then resolve the issue. In this position, you would be responsible for identifying strategies and opportunities for the development of requirements and implementation of best in class processes within these systems. This role will manage a team of external resources from our vendors and work directly with our internal teams in accounting, merchandising, and store operations prioritizing requests and issues. This position requires strong analytical skills, workload prioritization and organizational skills, excellent verbal and written communication and a strong ability to manage external resources.
What You'll be Doing:
Develop new strategies and identify opportunities to improve accuracy and efficiency of various business use cases across NetSuite and our Point of Sale System.
Monitor and resolve any transaction processing issues across systems.
Gather feedback from and partner with internal stakeholders including merchants, operations, and accounting to identify possible improvements and new initiatives.
Anticipate the changing needs of the business and align resources and plans to support the future initiatives, including acquisitions, new regulatory requirements, and new trends or technologies.
Support users and teams with custom saved searches, workflows, and reporting in NetSuite.
Create and map custom fields in NetSuite and our point of sale system.
Monitor and update our API integration software to support evolving needs of the business and new data capture opportunities.
What You'll Need:
3+ years of experience with NetSuite
2 years managing a team of external vendors
At least 3 years of IT Systems Support Experience, preferably within NetSuite
Experience with Celigo API Integrator
Strong computer skills (Database, Excel, Data Transformation/Integrations)
English fluency, both written and verbal
Excellent people management skills
Excellent analytical and project management skills
Ability to operate in a cross-functional team environment
Ability to manage external teams.
Proven problem-solving and decision-making skills
Strong verbal and written communications and presentation skills
Ability to perform under pressure, multitask and have a sense of urgency
Who We Are:
Work World is the largest specialty retailer of workwear, work boots and work gear in the Western U.S. From humble beginnings in 1990, we now operate 33 retail stores under the Work World and Whistle Workwear brand names in California, Washington and Nevada.
We are committed to outfitting hardworking people with the highest quality workwear, head-to-toe. We offer premium workwear brands, expert product knowledge, and exceptional customer service. We believe America's blue collar and essential workers are the backbone of our communities and our country.
Our Values:
I HAVE RESPECT FOR ALL
I'LL TAKE CARE OF YOU
YES, I CAN
I AM READY
Pay Range USD $85,000.00 - USD $115,000.00 /Yr.
TWD IT Application Administrator
Information Technology Manager Job 8 miles from Edmonds
Our purpose is to bring hope to life by enabling life-changing therapies for patients around the globe, creating a healthier and happier tomorrow. Our mission is to work side by side with our customers in order to improve patients' lives by bringing new biopharmaceuticals to market.
JOB SUMMARY
The TWD IT Application Administrator ensures the application works in line with business expectations and is the point of contact in the company for first level support. The role acts as the key point for Track Wise Digital administration that includes monitoring the system to ensure it works in line with business needs, addressing any end-user issues as well as training needs, working with external resource.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES
Directs The Day-to-Day Administrative Needs Of The System
Collaborate with IT System Security department (Firewall, Encryption, Malware, Etc.)
System Administrators (IT Power User Roles) Procedures
Maintain System Up Time
Maintain IT System Roadmap (Versions and Releases)
Backup And Restore
User Administration
Own:
New release, bug fix, etc. (change control)
Requirement specification (Technical Requirements)
Design/Configuration Specification
Installation Qualification testing
Operational qualification technical testing & defects
Requirements Trace Matrix
Administration SOP
Review, approve, collaborate:
System description (intended use)
Validation plan
Data migration plan
Requirement specification (Business Requirements)
Operational qualification Business testing & defects
UAT
Validation summary report
Decommissioning plan
Periodic review
Other duties as assigned.
LEADERSHIP SKILLS
Excellent communication skills
Project management skills with knowledge of presentation
Problem-solving and analytics skills
Team and time management skills
QUALIFICATIONS
Required:
Certified training in IT related field or equivalent
Proficient in Windows environment
Familiarity with GMP requirements
Strong written and verbal communication skills
Thrives working in a team-based environment but also enjoys working independently.
Preferred:
Demonstrated successful implementation of at least one similar or larger scale computer system.
Demonstrated cost savings, process improvements or revenue enhancements.
2 to 4 years related TWD experience: configuration, validation, implementation, and/or system admin.
4 to 6 years in computer system validation and analytical instrumentation testing.
COMPENSATION:
$83,920 - $115,390
Our culture at AGC Biologics is defined by the six core values: Knowledge, Trust, Quality, Ingenuity, Accountability and Teamwork. Our core values stem from our team members and are embedded into our DNA. They provide a common language and understanding of how we as an organization are connected across three continents. Our core values serve as a compass and reminder of how we achieve our purpose of bringing hope to life for patients around the globe.
AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients' most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit
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AGC Biologics offers a highly competitive compensation package and a friendly, collaborative culture that values personal initiative and professional achievement. AGC Biologics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
IT Systems Administrator II
Information Technology Manager Job 38 miles from Edmonds
We are looking for Systems Administrator II based out of our corporate office in Tacoma, WA. What's in it for you?
Competitive salary of $85,000 - $95,000 annually.
Comprehensive benefit package including medical, dental and vision coverage.
Generous PTO Program, Paid Sick Leave, 8 paid holidays, and an anniversary day to celebrate your work anniversary.
401k program, Long-term disability, Short-term disability, and other supplemental benefits.
Opportunity to work with a supportive team in a fast-paced environment.
Career growth and advancement.
Family owned for 135+ years.
What you'll be doing…
The IT Systems Administrator II is responsible for the installation, configuration, maintenance and support of a variety of servers, storage software and systems. You are responsible for working within our IT Support Team to provide mission-critical support to our existing infrastructure, branches and departments, as well as contributing to innovative projects. Your ability to maintain and troubleshoot systems with accuracy and efficiency while managing multiple projects is key to your success in this role.
What success looks like…
ADAPTABILITY: You are flexible in handling new ideas and responsibilities, able to juggle multiple demands, are open to and adapt to new situations with fresh ideas or innovative approaches. You can stay focused on your goals, while also easily adjusting to new priorities and new ways to achieve your goals.
CONTINUOUS IMPROVEMENT: You strive for continuous improvement and offer ideas to the team about how we might improve our processes or better our understanding or technical skills. You undertake multiple process improvement projects each year, demonstrating measurable improvements in the results.
DEPENDABILITY: Your daily tasks are completed in a timely and thorough manner, ensuring all activities, records, data, and processes are kept highly organized, accurate, and up-to-date.
INITIATIVE: You take initiative by identifying issues and solutions. You ultimately solve problems, with or without additional support, in a timely, quality and collaborative manner.
TECHNICAL SKILLS: Maintains current understanding of technical processes/equipment, uses technology to increase performance/productivity. You stay informed of new technology or other innovations, test your skills regularly and strive to learn new technology.
What you'll need…
Associate degree in Computer Science, Information Systems or related field and at least 5 years as an IT Systems Administrator.
Bachelor degree in Computer Science, Information Systems or related field (business-engineering) and at least 3 years as an IT Network Administrator.
Significant experience in a Windows environment (Servers, Desktops, Active Directory, O365) along with testable knowledge of networking and network administration (switches, routers, firewalls).
The associate must maintain a valid driver's license and be able to travel reliably and timely by car and plane to meetings and events as needed.
Preferred:
CompTIA Network+ or Cisco Certified Network Associate (CCNA), Security+, VMWare (ESX) Certified Associate VCA-DCV, Linux Administrator, Palo Alto Firewalls, Juniper Switches, SD-WAN, Azure Active Directory
Cloud/hybrid computing, cloud migrations, managed cloud services experience.
Support of Application Development environments such as dev-test virtualization or containers.
PowerShell Scripting.
Salary Info: The starting salary range for this position is $85,000 - $95,000.
Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Who we are…
Burkhart Dental Supply is a full-service dental supply company founded on three major principles: integrity, knowledge, and our client's success. In addition to supplies, we offer equipment and technology, service and repair, practice consulting, and office planning and design. We are a family and employee-owned industry leader proudly led by President Lori Burkhart Isbell, the fifth-generation granddaughter of Founder William E. Burkhart, DDS. Headquartered in Tacoma, Washington, Burkhart has 400 associates, ten regional divisions in nineteen locations, and three distribution centers.
We pride ourselves on being an honest and ethical business partner and doing what's right for our clients. Holding ourselves accountable and investing in our Associate's education and training increases their clinical, business, and technical expertise. This helps keep our clients informed. It also helps them make knowledgeable business decisions that contribute to their long-term success.
Please visit our website: ***************************************************
Burkhart is an EEO/AAP Employer and a VEVRAA Federal Contractor
At Burkhart Dental Supply, we believe that a diverse and inclusive work environment allows us to better serve our customers and our associates. Through varying backgrounds, points of view, and experiences, we come together to provide products and services of the highest quality, reliability, and integrity across a diverse spectrum of customers. We believe that what each person brings to the table, as we stand shoulder to shoulder with those we serve, will allow us to do great things for our community.
IT Systems Administrator
Information Technology Manager Job 39 miles from Edmonds
The City of Sequim is seeking a detail-oriented and proactive IT Systems Administrator with strong problem-solving skills and a commitment to innovation. This role is essential in maintaining and enhancing the technology that supports our vital City services.
Under general direction, the Information Technology Systems Administrator performs a full range of technical, customer service, system design, development, implementation, and maintenance activities related to the City's Information Technology systems. This includes managing cloud-based platforms, enhancing cybersecurity resilience, and supporting dispersed work environments. The position also evaluates and recommends new technologies to enhance the City's business plan while providing education and technical support to staff.
STARTING SALARY RANGE: $35.73 - 42.61 per hour
According to the Collective Bargaining Agreement, employees will start in the lower end of the salary range.
This position is eligible for longevity pay, which entitles the employee to a 2% pay increase for every five years employed at the City, to a maximum of 8% after 20+ years. Taking these numbers into account, the salary for this position could ultimately range from $35.73 - $46.02 per hour, with the upper pay appropriate for an employee who had 20+ years of longevity with the City of Sequim.
Essential Duties and Responsibilities
Network and Systems Management: Design, implement, and optimize the City's local and wide area networks (LAN/WAN) and cloud infrastructure. Configure and maintain servers, routers, switches, wireless devices, and virtual desktop infrastructure (VDI).
Cloud and Virtualization: Manage cloud platforms such as Microsoft Azure and AWS. Support virtualization environments (e.g., VMware, Hyper-V), and network security appliances. Implement software-defined networking (SDN) solutions to enhance connectivity and performance.
Cybersecurity: Monitor and mitigate cybersecurity threats using SIEM tools, endpoint protection, and vulnerability assessments. Ensure compliance with NIST, CIS, PCI DSS, and other relevant frameworks. Develop and enforce IT security policies based on industry best practices and frameworks such as NIST CSF and CIS Controls. Conduct security awareness training for City employees and assist in incident response planning.
Hybrid Work Support: Enable hybrid and remote work setups, including VPN configuration, collaboration tools (e.g., Microsoft Teams, Zoom), and mobile device management (MDM).
User Support and Training: Serve as the first point of contact for IT issues via telephone, email, and walk-ins. Document and resolve issues in ServiceDesk software. Create knowledge bases, written guides, and video tutorials for end-users. Provide training on Microsoft 365 tools, SharePoint Online, and other platforms.
Systems Integration: Develop and maintain integrations between key business applications, ensuring seamless workflows and conflict resolution. Leverage scripting languages (e.g., PowerShell, Python) and automation tools (e.g., Ansible, SCCM, Intune) to streamline IT operations. Develop dashboards and reports using Power BI or similar tools to support data-driven decision-making.
Disaster Recovery: Perform regular backups of databases, file systems, and virtual machines. Assist in planning and implementing disaster recovery and business continuity strategies.
Documentation: Prepare network diagrams, system documentation, and user training materials. Maintain comprehensive IT knowledge bases and procedures.
Vendor Coordination: Collaborate with vendors on software procurement, licensing, and issue resolution.
Team Collaboration: Assist and cross-train with other department staff to ensure consistent IT operations.
Other Duties: Perform additional responsibilities as needed to support departmental and organizational goals.
Minimum Qualifications
Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience)
Four or more years of experience in network systems, cloud environments, and virtual desktop services.
Relevant certifications such as Azure Administrator, CompTIA Security+, AWS Solutions Architect, CISSP, and ITIL 4 are highly desired.
Experience working in government or other regulated fields is a plus.
A valid Washington State driver's license within 30 days of hire is required.
Fingerprinting and background check required for CJIS certification within 30 days of hire.
KNOWLEDGE, SKILLS and ABILITIES
Knowledge of:
Cloud platforms (Azure, AWS) and hybrid IT environments.
Virtualization technologies (VMware, Hyper-V) and virtual desktop infrastructure (VDI).
Cybersecurity principles, tools, and compliance standards (e.g., NIST, CIS, PCI DSS).
Networking protocols (TCP/IP) and services like Active Directory.
IT service management frameworks (e.g., ITIL 4).
Integration of business applications and workflow optimization.
Regulatory compliance requirements, including CJIS, as applicable to municipal IT operations.
Skills at:
Troubleshooting and maintaining complex IT systems, including cloud and on-premises environments.
Creating user-friendly documentation and delivering effective training.
Managing ServiceDesk tickets and maintaining excellent customer service.
Communicating technical concepts clearly to non-technical users.
Ability to:
Prioritize tasks and manage multiple responsibilities effectively.
Work collaboratively in diverse teams and independently.
Analyze complex technical issues and develop practical solutions.
Supplemental Information
WORKING CONDITIONS
To perform the essential functions of the job, incumbents must be able to:
Perform tasks such as stooping, crawling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing/listening, observing, and repetitive motions.
Exert up to 50 pounds of force occasionally to move and install equipment, using assistive devices as needed.
Work in confined spaces such as server rooms or network closets.
Information Technology Director
Information Technology Manager Job 14 miles from Edmonds
***NOW HIRING***
Our mission at IslandWood is to provide exceptional learning experiences and to inspire lifelong environmental and community stewardship. All our work sits at the intersection of environment, education, and justice. IslandWood is a team-oriented, collaborative organization that nurtures a respectful, professional workplace. We're building a staff to reflect the diversity of the people we serve around the region. We embrace change and support a culture of learning, gratitude, and accountability.
IslandWood is grateful for the support from the M.J. Murdock Charitable Trust for their partial funding of this new role
POSITION OVERVIEW
The Information Technology Director is a member of IslandWood's Finance and General Services team. The Information Technology Director is a valued strategic partner who ensures IslandWood Technology systems (applications, software, equipment, and infrastructure) and related processes enhance the user experience while effectively and efficiently supporting the organizational mission and priorities.
The Information Technology Director is responsible for organizational IT strategy and roadmap, digital transformation (including Salesforce administration), and knowledge management and for coordinating, planning, and leading IT-related activities in partnership with our IT partners, department Directors and leadership teams
Job Title: Information Technology Director
Reports to: Chief Operating Officer
Classification: Full-time/Exempt
Pay Range: $135,000 to $165,000
Work Schedule: Monday-Friday
Work Location: On-site/Bainbridge Island Campus
Benefit Package:
Full-time Employee benefit package includes:
100% IslandWood paid Medical, or a low employee contribution option offered
100% IslandWood paid Dental and Vision option
HSA with IslandWood contribution (based on qualifying medical plan)
Life/AD&D, Short and Long-term Disability Insurance paid by IslandWood
Voluntary Employee Benefits: Life/Hospital/Critical Care Insurance, and Pet Insurance.
Employee Assistance program, Flexible spending accounts and 401k with employer match (after 6 months of employment)
Variety of Employee Discounts
Employee Discount for IW Summer Camps
Paid Time off annual benefit:
IslandWood offers 3 weeks paid vacation, floating holidays, 10 annual paid holidays and 80 hours of paid annual sick leave. (Time-off prorated during first year based on start date).
Responsibilities:
Strategic Leadership, Innovation and Digital Transformation
Develops technology goals in alignment with overall organizational strategy. Identifies opportunities for innovation to drive growth, improve efficiency
Develops long term technology and digitization roadmap, prioritizes technology initiatives. Plans for the future.
Stays current with emerging technologies to identify and evaluate technologies, automation and innovation, that can benefit the organization. Leads related transformation efforts to improve processes and enhance user and customer experience.
Drives initiatives to automate repetitive tasks and optimize workflow through technology.
Collaborates across teams to understand technology needs, deliver solutions and act as a bridge between technical and non-technical stakeholders. Reports to and advises leadership team related to technology matters
Application Administration
Responsible for leading and directing efforts internally and with partners to streamline and enhance our existing application instances, clarifying the data model, improving workflow, utilization and adoption across the organization. Specifically, Salesforce as well as, Eventbrite, GetFeedback, FormAssembly, Volunteer Hub, and Active Network (camp software).
Lead and provide learning forums and training to cross-departmental Salesforce super user team
Ensures desired improvements and business routines are implemented and sustained by collaborating with stakeholders and through effective change management and communication
Responsible for continuous improvement of our Salesforce instance and other applications partnering with vendor, department leaders and system users to identify and implement enhancements
Acts as secondary approver to ongoing requests from users across the organization to address new or revised functionality requirements following recommendations of AV/ IT Technician
Manages Salesforce and all other application vendor relationships
Management
Directly supervise the AV/IT Technician
Coordinate outsourced IT services, working directly with the vendors as the relationship and in-house point of contact where needed as defined in the scope of work. Ensures vendor performance and adherence to contract
Negotiate and oversee multi-year contracts of external IT contractors and partners
Develop and manage the annual budget for IT expenses, including hardware and software purchases
Database and Knowledge Management
Manage IslandWood's systems, including Salesforce and Marketing Cloud Account Engagement, Active Network, Volunteer Hub, EventPro and associated contracts and release schedules (with IT technician). Lead the Technology Review Committee
Work with users to identify new and creative opportunities to leverage existing systems and identify additional business processes or functions
Coordinate development of new applications and updates to existing applications
Manage and partner with domain experts on the development of training plans. Create documentation protocols for database users; such that we keep materials current and effectively deliver new user and ongoing training sessions.
Understand and establish hierarchy for data / taxonomy strategy and assess integrations. Evaluate current data related manual work
Develop and implement a sustainable knowledge management strategy for the organization ensuring materials are digitized, organized and stored in an accessible and intuitive manner.
Information Technology
Approve workstation hardware changes and software distribution across the organization
Act as final approval IT Contractor and IT/AV Technician, coordinate Teams phones and cell phone usage for the organization
Proactively evaluates technology performance and capability while coordinating with web designers, web hosting, and IslandWood Communications Team to address technical issues related to the website, domain name use, and integration
Work with users to identify, document, and communicate IT standard business processes and procedures
Required:
Strong Salesforce database experience required
Minimum 5 years' management experience
Strong ability to lead, motivate and manage teams and initiatives
Strategic Systems thinker. Ability to create structure, processes and systems to align to organizational strategy understanding both business and technology goals. Ability to drive sustainable and timely change.
Ability to explain complex technical issues to non-technical stakeholders in a manner that is clear and actionable
Clear evidence of skill in cross functional collaboration and conflict resolution
Demonstrates sound decision-making under pressure, quickly diagnosing issues and problem-solving in a proactive manner
Demonstrates excellent judgement and ability to juggle multiple competing priorities
Technical skills and expertise commensurate with responsibilities. Knowledge of Microsoft O365 products required. Strong PC skills with expertise in MS Office applications (Word, Excel, Outlook, Teams, OneDrive), Google, and Apple products
Experience developing and managing to a budget - managing vendors, negotiations, service levels and contracts
Commitment to IslandWood's mission
Experience in engaging with diverse communities
Demonstrate IslandWood's core values that enable teams and individuals to succeed with shared respect and purpose
Support IslandWood's strategic plan to expand our mission and impact
Must pass child safety screening
Must be able to comply with and maintain a smoke-free and drug-free work environment
We encourage diverse applicants because we believe having a staff that authentically reflects the communities we serve is critical to our ability to be culturally responsive
IslandWood is an Equal Opportunity Employer and welcomes applications from qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. For alternative application methods, please contact *****************.
Principal Technical Program Manager, AWS Hardware Engineering, AWS Hardware Engineering
Information Technology Manager Job 12 miles from Edmonds
Principal Technical Program Manager, AWS Hardware Engineering
Amazon is seeking a Principal Technical Program Manager to own server availability for AWS customers. This is a critical role, ensuring that server compute capacity is consistently available to meet customer needs and that interruptions don't interfere with running workloads. Amazon is dedicated to providing customers with the best experience that allows achievement of their goals on AWS, and this role will directly impact customer satisfaction. You will be responsible for tracking and reporting on the overall state of compute fleets, but also identifying and solving any concerns prior to them causing impact. Working within the AWS Hardware Engineering team, this role requires a strong understanding of technical deployment methodologies and safeties, as well as an ability to develop solutions for the short, medium, and long term. In addition to technical ability, the role requires strong written and verbal communications skills to communicate and coordinate across hundreds of teams on progress towards goals, and ideas for improvements.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
Key Job Responsibilities
7+ years of working directly with engineering teams experience
7+ years of technical product or program management experience
4+ years of software development or hardware development experience
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Experience managing programs across cross functional teams, building processes, and coordinating schedules
Experience owning/driving roadmap strategy and definition
Strong ability to communicate verbally and in written format
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.
This position will remain posted until filled. Applicants should apply via our internal or external career site.
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