Information Technology Manager Jobs in Deer Park, TX

We are seeking an experienced Technical Consultant with over 10 years of expertise in Sample Manager LIMS particularly within the Oil Gas domain The candidate should have a strong technical background in Sample Manager STARLIMS and database management SQL PostgreSQL Key responsibilities include configuring and integrating Sample Manager applications as well as developing and modifying reports calculations and workflows Candidate is expected to independently work with SQL and PostgreSQL databases ensuring data integrity and efficient query handling Responsible for developing modifying and maintaining reports that align with business needs and managing the integration of Sample Manager with other business applications to ensure seamless data flow and system interoperability Knowledge of Azure and experience in supporting applications over SaaS environments is also required Technical Skills Required 1. Strong hands-on experience in Sample Manager LIMS development and configuration 2. Expertise in STARLIMS and related interfacing applications 3. Proficiency in SQL and PostgreSQL databases 4. Experience with Azure and SaaS environments is required Soft Skills Required 1. Communication Excellent communication skills with the ability to clearly convey technical concepts to nontechnical stakeholders 2. Collaboration A strong collaborator who can work effectively across various teams and streams 3. Reliability Trustworthy reliable and capable of handling responsibilities with minimal supervision

LVI is working with a mid-size, leading multi-disciplinary firm based in Houston, Texas. This firm provides services in civil engineering, land surveying, and landscape architecture. This firm is looking for a strong Land Development engineer, who can come in as either a PM or Senior PM. This firm has a great reputation is the senior leadership, where they ensure they put their employees first. This firm works on a variety of residential, commercial, MUD and industrial developments across the Texas area. Client Offers: The company pays 100% medical, dental, and vision insurance for the employee. Parental leave policy - company pays for maternity/paternity leave. Awarded the Best Place for Working Parents award! Great women in leadership program - quarterly women's group where you get to interact with other female leaders. Great retention rate - all senior leaders have been with the company for 10+ years! Great work-life balance - with a flexible schedule available. Additional Perks: pet insurance, wellness incentive programs, licensure and certification reimbursement, charity events, annual holiday parties, monthly birthday celebrations, and more.

WGA is an award-winning Texas-based professional engineering and consulting firm founded in 2007, and has experienced steady growth in a competitive market. This expansion is a result of our strong commitment to our clients providing them with the highest quality of work and service. We built our practice on the foundational beliefs that creative design drives successful projects, and that collaborative working relationships with municipalities, permitting authorities and local and state agencies yielding tangible results throughout the development process. Our extensive range of experience includes industrial, commercial, large mixed-use, hospitality, healthcare, education, municipal and multi- and single-family residential projects. From large-scale industrial projects to preliminary feasibility studies, our goal is to provide value through creative and cost-effective design solutions. We currently have 4 locations across Texas and growing: Houston, The Woodlands, Austin and San Antonio. Responsibilities: As a Project Manager in our Land Development Department at WGA, you will provide oversight of projects while developing a team the WGA way. You will work with our clients and a team of engineers and technical support professionals to complete each task to be best in class. You will also: Lead team of engineers and other technical staff to successfully deliver single family development projects. Be respectful of client timelines through effective coordination of project tasks, budgets and schedules Participate in the development of company design and production standards to continue excellence within our technical expertise Be open to new ways of accomplishing goals Seek guidance from other leaders; be open to suggestions in various aspects of project management Applies diversified knowledge of principles / practices in broad areas of assignments. Makes decisions independently on problems and methods Engineering planning, analysis, design, estimating, contracting, project management, construction and delivery phases for Land Development Plans, schedules, conducts or coordinates detailed phases of a major project Selects procedures and checks complete reports and calculations Develop understanding and follow WGA with QA/QC procedures and understands basic business practice and laws related to area of practice Building and maintaining relationships between project teams and collaborating to ensure that technical, quality, cost and client requirements are implemented Coordinating with outside sub-consultants Preparing a range of reports to communicate project information to team members, clients, and other stakeholders The candidate must have experience in handling multiple simultaneous projects, and a desire to work in a multi-disciplinary team Represents WGA in client and industry related conferences, organizations, and meetings. Develop trusting professional relationships with clients, public agency officials and community leaders Prepare proposals, scopes of work and contract cost estimates and requires an understanding of multi-disciplinary team coordination Lead and mentor junior members of WGA to provide best in class service. Qualifications: ±5 years of experience BS degree in Civil, Environmental, or Water Resources Engineering Professional Engineer (P.E.) designation in the State of Texas Civil design with a minimum of 2 years' experience managing a team and clients for the completion of single family, residential projects from conception to completion including estimating costs of technical tasks Extensive knowledge of design and construction practices which, by passing on that knowledge to others will aid in your success Proven experience and willingness to identify new opportunities with existing clients as well as having the confidence and ability to develop new client partnerships Proven ability to effectively and respectfully communicate, both oral and written skills, with all level of employees Proven ability to develop and maintain professional relationships with clients, public agency officials and community leaders EEO STATEMENT: WGA LLC is committed to providing equal opportunity to all qualified applicants and its employees. The Company strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, protected activity or any other status or classification protected by applicable federal, state, and/or local laws. NOTICE TO THIRD PARTY AGENCIES: Please note that WGA LLC does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, WGA LLC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, WGA LLC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of WGA LLC.

Whether you are a student seeking an internship that offers real-world experience, a recent graduate ready to build a rewarding career or a seasoned professional who wants to expand your horizons, our client provides meaningful opportunities and challenges. Our learning and development platforms and educational reimbursement programs enable employees with initiative to explore their own potential in a dynamic and rewarding industry. Candidate will work under guidance of the Client's Maximo team to assist in the rollout of Maximo Mobile to our plants for Operator Rounds data capture. Candidate will liaise with the plants to coordinate and execute activities such as requirements documentation, form creation, configuration of the system, iPad setup, defect handling, and training. Candidate will need to travel to plants to assist with the rollout. This requirement will require 50% travel. Please note we will not be accepting 3rd party applicants. Thank you.

Locations: Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Houston | Miami | Minneapolis | Nashville | Summit | New York | Philadelphia | Pittsburgh | Durham | Washington Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Senior IT Architects at BCG Platinion are: Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams. Technical experts. They are critical thinkers and have extensive IT expertise that drives novel solutions routed in complexity. Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown. Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices. Agile advocates. They are well-versed in agile methodologies and use their expertise to strategically tackle difficult challenges and implement change. Innovative. They are creative thinkers who apply their deep IT architecture expertise to envision novel design patterns for the next generation of technology solutions. Knowledgeable. They have a sophisticated understanding of IT Architecture, acting as a viable resource on teams as both a hands-on practitioner and subject matter expert. Strategic partners. They work closely with senior client stakeholders, including C-level executives, to build hypothesis-driven solutions at the intersection of technology and business. They bridge the gap between IT and business functions, ensuring technology strategies are aligned with organizational goals to solve critical business challenges. What You Are Good At IT Architecture and Solution Design Designing solution, application, and data architecture Developing feasibility studies, technical concepts, executing technical proofs of concept, and scaling software solutions Performing technology assessments and implementing IT architectures Analyzing complex IT application landscapes and status quo for IT architecture optimization Reviewing technical architecture and code IT Optimization and Transformation Supporting IT functions during mergers and acquisitions, including the functional and technical transformation of an organization's IT department Restructuring IT processes and organization Optimizing the application development processes Implementation management and support Designing work packages/modules in IT implementation projects Evaluating products, SW packages, and solutions, including comparative studies across organizations' systems (e.g., ERPs, HR systems, Data Analytics) Assessing quality assurance for IT implementation Communication and Collaboration Crafting compelling narratives, translating complex ideas for both technical and non-technical audiences Delivering impactful presentations, leading modules, presenting findings, and building consensus with clients Building collaboration, mentoring teams, and sharing knowledge to drive collective success Innovation and Growth Driving innovation, uncovering novel ideas and transformative solutions Fostering a growth mindset, continuously learning and applying new skills to grow your impact Assisting with business development through writing proposals and scoping projects What You'll Bring Bachelor's degree in information technology, business administration, computer science, information systems, or system controls & engineering or a related field (Master's degree is a plus) 4+ years of technology consulting or software engineering experience with more than 1 year in IT or Business architecture discipline Superior technical knowledge, engineering rigor, and creative problem-solving Ability to explain complex technology topics to senior executives Extensive technical expertise and knowledge along one or more of the following topics: Cloud technologies, architectures, designing cloud workloads and optimizing cloud footprint (i.e., FinOps) Integration methodologies, design patterns and associated tooling (API and Microservices architecture) Structured and unstructured databases and usage patterns Data platform architecture and associated patterns (e.g. Data Lake, Data Warehouse, Lakehouse, etc.) Data analytics, AI and GenAI architecture Application modernization, programming paradigms and approaches (e.g. object-oriented) Mainframe architecture Process automation approaches and tooling (e.g. DevOps, AIOps) An agile mindset that moves past blockers and a vision to iteratively migrate to the modern set of architecture capabilities with a lens of business benefits/value Willingness to travel to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally throughout your different life experiences including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications. A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey and unlocking potential to advance FOR U.S. APPLICANTS: The base compensation for this role is $150,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero-dollar ($0) health insurance premiums for BCG employees, spouses, and children $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Houston, TX Our client, a global manufacturer of nutraceuticals, is seeking a Master Data Manager for their manufacturing operations in Houston, TX. This role is responsible for the creation, maintenance and governance of master data across all systems within the global organization. The position will report to the Head of Operations and work closely with the Operations, Quality and other departments. Primary Responsibilities: Define and enforce quality standards and policies of Master Data ensuring accuracy and consistency across all systems. Monitor data quality and work closely with key resources to ensure accuracy. Identify needs of improvement in data management processes and implement solutions. Enter and maintain Master Data in the ERP systems. Facilitate cross department cooperation for input to master data processes, ensuring any changes are part of a change control. Maintain Standard Operation Procedures/SOPs related to areas of responsibility in the ERP. Provide training as needed for Master Data topics in relevant systems. Requirements: Bachelor's degree required 5+ years systematic quality processes in nutraceuticals, pharmaceutical or food industries. Proficiency in IT systems and digital tools, maximizing efficiencies to maintain quality, control and traceability Ability to identify issues and implement process improvements Ability to communicate clearly and concisely, while working well with teams in all departments Highly organized, structured and systematic

IT PM - HYBRID in Richmond, TX Mid-Senior level IT PM The ideal candidate will be responsible for designing, implementing, managing, and evaluating IT projects across our organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time. KEY FUNCTIONS Responsible for initiating, planning, executing, controlling and closing of facilities infrastructure projects. o Initial project administration- Assist with recording and documenting in the IT project management data base as needed. o Move Coordination Directly responsible for planning and the coordination of all institutional moves and relocations of data and voice equipment in association with these moves. This entails coordination with contractor(s), service provider(s), internal technology support staff, and user(s), o Support Coordinates technical support between the customer and technology related support services. o Documentation / Status Reports Provide weekly status reports to manager. Ensures project documentation is completed and maintained as the project changes or refines over time. Works closely together with other departments to ensure project needs are planned, budgeted, and implemented on time and within budget. Coordinates, with the project team, the identification of all deliverables, sequence of all activities and tasks necessary to complete the deliverable, the effort required to complete each task, assignment of deliverables to an owner, and cost of each project phase. Incorporates the deliverables in a work breakdown structure. Documents the budget using the project cost worksheet and the schedule using MS Project. Attend meetings virtually. EDUCATION REQUIRED Bachelor's degree. EXPERIENCE REQUIRED Five years of IT experience to include three years in project management. May substitute additional years of equivalent experience for required degree on a one to one basis. Responsibilities Take ownership of testing, research, and implementation of new tools and techniques Coordinate project schedules Assist with expense planning Identify and resolve technical challenges Qualifications Bachelor's degree or equivalent Proven project management experience Ability to manage multiple projects at a time **NO THIRD PARTIES** Candidates must be authorized to work for any US employer without requiring Visa or Sponsorship

Enterprise Products Partners L.P. is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products and petrochemicals. Our services include\: natural gas gathering, treating, processing, transportation and storage; NGL transportation, fractionation, storage and import and export terminals; crude oil gathering, transportation, storage and terminals; petrochemical and refined products transportation, storage and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems. The partnership's assets include approximately 50,000 miles of pipelines; 260 million barrels of storage capacity for NGLs, crude oil, refined products and petrochemicals; and 14 billion cubic feet of natural gas storage capacity. Make the most of your talents in a fast-paced environment driven by people who strive for achievement. Enjoy corporate strength, stability, and a rewarding career at a growing industry-leading and diverse operating company with a track record for success. Tap into the professional possibilities of Enterprise Products Company. The IT Server Operations Manager provides strategic leadership for a team responsible for maintaining enterprise server infrastructure reliability, optimizing performance, and ensuring business continuity across both legacy systems and cloud environments. This role is essential for driving operational excellence and technological advancement within the organization's infrastructure landscape. Other responsibilities include, but are not limited to: Manage and lead a high-performing team of server operations specialists through effective mentorship, performance management, and professional development initiatives Establish and oversee comprehensive monitoring solutions across traditional infrastructure and cloud-based environments Ensure operational coverage by implementing comprehensive scheduling for server operations personnel within the Network Operations Center Manage server procurement processes and oversee installation, provisioning, and maintenance activities in both local and remote data center environments As part of the Network Operation Center, collaborate with network operations to define, implement, and continuously enhance monitoring frameworks for both current infrastructure and future environment deployments Define, implement, and maintain service level agreements (SLAs), operational metrics, and executive performance dashboards Spearhead continuous improvement initiatives to enhance operational efficiency and service delivery Facilitate knowledge transfer between legacy monitoring systems and modern infrastructure tooling Partner with IT leadership on infrastructure strategy development and technology roadmap planning Orchestrate incident response protocols and implement robust preventative measures Direct capacity planning efforts and resource optimization across the server infrastructure ecosystem Communicate effectively with technical and non-technical stakeholders, translating complex concepts into business-relevant insights The successful candidate will meet the following qualifications: Minimum 5 years of progressive experience managing IT support engineers and specialists Minimum 10 years of professional experience in enterprise server operations Proven track record working within a Network Operations Center (NOC) environment, with expertise in server performance monitoring, health assessment, and availability management Demonstrated leadership capabilities with a history of building and developing high-performance technical teams Established record of successful collaboration with security teams on infrastructure protection initiatives Advanced proficiency with enterprise monitoring platforms including Dynatrace, SolarWinds Orion, Prometheus, and Grafana Expertise in server performance management, including proactive monitoring frameworks, capacity planning, and infrastructure optimization Comprehensive knowledge of Windows Server and Linux Server environments Demonstrated experience implementing automated remediation solutions for common server issues Strong background in infrastructure automation and scripting (Ansible, Python, PowerShell, Bash) Experience implementing and managing monitoring solutions for Kubernetes clusters In-depth knowledge of AWS and Azure operations and monitoring toolsets Proven success managing hybrid infrastructure environments Thorough understanding of infrastructure-as-code principles and implementation methodologies Experience developing and implementing cost optimization strategies across cloud environments Knowledge of cloud security best practices and regulatory compliance frameworks

Sensia is looking for a highly organized operations professional to provide effective leadership, strategy and coordination of the IT services provided for Sensia by its service providers. This position is a key role in the company's efforts to drive efficiencies for its employees, enhance the end-user experience and drive the “start-up” / small agile company culture. The successful candidate will be responsible for the oversight of all day-to-day IT operations for Sensia and work closely with the service providers to deploy continuous improvements as Sensia evolves and grows. The above statements are intended to describe the general nature and level of work being performed by people assigned to the job. They are not intended to be an all-encompassing list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations to essential functions of the job will be made if necessary. Job Description Duties Functional Coordinate IT operations with the service providers to ensure delivery of timely and effective IT services that operate at a high level of stability and efficiency. Work with the IT service provider to optimize and improve local company networks and servers. Manage installations and upgrades of IT systems at Sensia facilities in close coordination with Global Real Estate Project Manager. Be the single point of contact for IT escalations. Ensure issues are resolved in a timely manner by the service provider. Provide support and guidance to Sensia employees globally. Oversee end user device inventory, replacement and delivery to users. Oversee the management, procurement and licensing of computer software applications driving common standards and best practises. Develop and coordinate manufacturing OT practises in coordination with parent company experience. Ensure backup of information and data to ensure recovery in event of system breakdown. Establish periodic operations reviews and reports. Reasonably challenge established standards to ensure that the correct technology is being applied for the best interests of Sensia. Be able to evaluate new technologies to advance deliverables. Excellent analytical skills & attention to detail. Develop and execute regular IT operations review with service. Leadership Execute technical and interpersonal skills. Develop and evolve Sensia specific IT policies and practices in coordination with Sensia Cyber Security Office. Effectively resolve conflict service provider to meet business goals. Independently identify, manage and mitigate risks, resulting in proactive contingency planning as required. Persevere through obstacles to achieve results and remove obstacles to facilitate Sensia success. Demonstrate confidence, maturity and flexibility in response to work challenges. Self-directed leader with ability to work with cross functional/global teams. Provide early and clear escalation of critical issues. Clear effective communication across all levels of the organization. Ability to integrate business needs with corporate policies and industry best practice. Qualifications Minimum Qualifications Proven operation management experience. Problem-solving aptitude. Bachelor's Degree in Computer Science, IT, or other relevant field. Willingness to travel globally as required. Desired Qualifications: IT Leadership experience. Experience managing out-sourced IT / other operations. Experience with system installation, configuration and analysis. Power Platform knowledge and experience in technologies like Power BI, Power Apps and Power Automate is desirable. Microsoft Azure and Office 365 certifications or proven experience. Knowledge of data protection operations and legislation (e.g. GDPR). Additional InformationAll your information will be kept confidential according to EEO guidelines.

Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company. More information can be found at ************************ subscribe to the Stewart blog at ******************************** or follow Stewart on Twitter @stewarttitleco. Job Description Job Summary The IT Support Administrator I role is focused on handling IT assets. They will be responsible for the receipt of shipments of various IT hardware assets, inventory control of assets and ship assets to our end users. Will also work with our third party partners to coordinate repair work for assets under warranty, schedule decommission activity for assets that have reached end of life. Candidate should be familiar with ServiceNOW and be able to lift a minimum of 50lbs Job Responsibilities Maintaining inventory records (updating inventory count and share with management & other stakeholders) Reporting discrepancies in inventory Obtaining estimates and price details from different vendors to compare costs Ordering inventory from vendors/suppliers - securing shipment arrival times Responsible for providing support to technical team Monitors email, phone and ticketing system and routes incoming requests appropriately Performs a wide range of support functions to assist in departmental processes Follows clearly defined procedures to complete daily tasks and responsibilities Maintaining inventory records (updating inventory count and share with management & other stakeholders) Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion Uses basic communication skills to address internal and/or external clients and/or team members Individual contributor working under direct supervision with little autonomy Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred CompTia A+ Experience Typically requires +1 year as Inventory Specialist or Inventory Clerk or equivalent job role/experience Life Cycle Management experience 1 to 2 years of imaging experience (preferred) Experience configuring profiles/applications Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.

GENERAL DESCRIPTION The Manager of IT Event Support is primarily responsible for managing the technology needs of a large Event Center including but not limited to the management of venue technology projects, desktop support and day-to-day management support. The successful candidate will lead a team providing operational support to users and ensure availability, stability and security of business systems and IT infrastructure platforms. This person should be highly motivated and have excellent personality and customer service skills. RESPONSIBILITIES: Administer internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks for event and game day operations and technology support. Lead a highly capable team that provides friendly and prompt technical support for software and hardware support, assists with technology setup. Including hiring, training and developing a highly motivated team within the support group. Analyze, isolate, and resolve network/hardware problems. This includes but is not limited to technical, procedural, operational, and functional issues. Develop planning tools such as production schedules, budget tracking, timelines, event specs, etc. Establish, maintain, and enhance positive client relationships with event producers, concert promoters, and touring personnel, as well as all team members and internal departments Create, update, and close all assigned tickets in IT ticketing software promptly and with high levels of customer satisfaction. Work with the IT team to ensure efficient operation of the company's technology environment. Work with concert promoters and/or production managers to thoroughly advance the event and ensure all needs are met On event day, be the on-site arena representative to oversee all aspects of load-in, event set-up, show, and load-out, and ensure all event needs are met while adhering to venue policies and procedures Develop event documentation required for each event including event details Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. Prepare post-event summaries. Other assigned tasks as needed. QUALIFICATIONS: Bachelor's degree required Minimum 5 years' experience Excellent computer skills to include high proficiency in Word, Excel, PowerPoint, Outlook. Must be multi-task oriented with great attention to detail and strong organizational skills Knowledge of office equipment, i.e. binding equipment, fax and copy machines Must be extremely flexible with the ability to handle fast paced environment with short deadlines and adapt to a team player environment Must be customer service and relationship-building oriented and demonstrate a high standard of excellence Must be available to work extended hours, holidays, and game nights Must be able to meet deadlines and follow through on project outline or strategies Must have a high level of decision making and accountability Communicate (both written & verbal) in a concise and effective manner PHYSICAL & MENTAL REQUIREMENTS: The employee is regularly required to stand, sit, walk, use handle or feel, reach, kneel, crouch or crawl, communicate with others. The vision requirement includes the ability to review written and electronic materials in both digital and physical format. The employee must be able to transfer and move items for departmental needs. The employee must be able to adjust to changing work hours and locations as needed considering the strong focus on external communications and relationships. “Impulse Strategic Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, protected veteran, disabled status, or genetic information. In addition to federal law requirements, Impulse Strategic Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has employees.” “Impulse Strategic Solutions is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at *************************************.”

GENERAL DESCRIPTION The Manager of IT Event Support is primarily responsible for managing the technology needs of the Houston Toyota Center including but not limited to the management of venue technology projects, desktop support and day-to-day management support. The successful candidate will lead a team providing operational support to users and ensure availability, stability and security of business systems and IT infrastructure platforms. This person should be highly motivated and have excellent personality and customer service skills. RESPONSIBILITIES: Administer internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks for event and game day operations and technology support. Lead a highly capable team that provides friendly and prompt technical support for software and hardware support, assists with technology setup. Including hiring, training and developing a highly motivated team within the support group. Analyze, isolate, and resolve network/hardware problems. This includes but is not limited to technical, procedural, operational, and functional issues. Develop planning tools such as production schedules, budget tracking, timelines, event specs, etc. Establish, maintain, and enhance positive client relationships with event producers, concert promoters, and touring personnel, as well as all team members and internal departments Create, update, and close all assigned tickets in IT ticketing software promptly and with high levels of customer satisfaction. Work with the IT team to ensure efficient operation of the company's technology environment. Work with concert promoters and/or production managers to thoroughly advance the event and ensure all needs are met On event day, be the on-site arena representative to oversee all aspects of load-in, event set-up, show, and load-out, and ensure all event needs are met while adhering to venue policies and procedures Develop event documentation required for each event including event details Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations. Prepare post-event summaries. Other assigned tasks as needed. QUALIFICATIONS: Bachelor's degree required Minimum 5 years' experience Excellent computer skills to include high proficiency in Word, Excel, PowerPoint, Outlook. Must be multi-task oriented with great attention to detail and strong organizational skills Knowledge of office equipment, i.e. binding equipment, fax and copy machines Must be extremely flexible with the ability to handle fast paced environment with short deadlines and adapt to a team player environment Must be customer service and relationship-building oriented and demonstrate a high standard of excellence Must be available to work extended hours, holidays, and game nights Must be able to meet deadlines and follow through on project outline or strategies Must have a high level of decision making and accountability Communicate (both written & verbal) in a concise and effective manner PHYSICAL & MENTAL REQUIREMENTS: The employee is regularly required to stand, sit, walk, use handle or feel, reach, kneel, crouch or crawl, communicate with others. The vision requirement includes the ability to review written and electronic materials in both digital and physical format. The employee must be able to transfer and move items for departmental needs. The employee must be able to adjust to changing work hours and locations as needed considering the strong focus on external communications and relationships. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Title: LIS SECREP: Information Technology Support Manager(Contingency Hire) Belong, Connect, Grow with KBR! The Marine Corps Logistics Command (MCLC) Logistics Integration Support (LIS) Secondary Repairable (SECREP) Program supports the repair and distribution of 10,000 pieces of Marine Corps Ground Equipment. The scope of this contract covers the Remanufacture, Overhaul, and Repair (ROR) and/or tear-down and evaluation (TD&E) of Marine Corps Ground Equipment Secondary Repairable (SECREP) items turned in at designated Government locations (CONUS and OCONUS). POSITION SUMMARY: The Information Technology Support Manager (ITM) is responsible for ensuring that all IT related needs of the program are addressed to ensure the highest level of government customer support on a daily and ongoing basis. Please Note: This is a Remote opportunity with travel requirements to project site locations as needed Project site locations Include but may not be limited to: Albany, GA / Camp Lejeune, NC / Camp Pendleton, CA / Barstow, CA / Okinawa, Japan / Kaneohe Bay, HI / Blount Island, FL. RESPONSIBILITIES: Support the identification and implementation of process changes to improve customer support. Identification and implementation of process changes to improve support to the customer. Provide help desk support to the entire Team to include subcontractors as required. Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance. Act as a trusted liaison with IT and Program personnel to deliver desired solutions. Manage site mobilizations and demobilizations, as well as full life cycle support. Resolve, or work with technical teams to resolve, complex problems brought forth by Projects and users. Coordinate with Operational Management and IT staff to accumulate and report information as requested. Gather and refine specifications and requirements based on technical and functional needs. Maintain local user accounts. Maintain and troubleshoot operational network infrastructure, including routers, switches, and wireless devices. Perform computer imaging and deployment. Assist users with hardware and software configuration of computers and accessories. Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.). Provide local client support for a variety of business applications. Provide additional assistance as needed to support requirements and directives. Perform other duties as assigned. BASIC QUALIFICATIONS: 5 years of related and substantial work experience performing similar job functions. Must have working experience supporting software and hardware, printers, and peripherals. Must currently possess or be able to obtain a U.S. Government (USG) issued National Agency Check with Inquiries (NACI) prior to being hired. May be required to obtain a USG issued SECRET security clearance when granted access to Personal Identification Information (PII). Must maintain eligibility at the required clearance or certification level for the duration of the contract. PREFERRED SKILLS: B.A./B.S. in Computer Science or other related program fields, or equivalent in work experience. Experience managing and/or working in the USMC LIS SECREP Program and GCSS-Marine Corps. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Excited to grow your career? BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers. About the job: The network administrator will be responsible with installing, supporting, and maintaining servers or other computer and telephony systems, and planning for and responding to service outages and other problem with effective resolutions and in a timely manner. The network administrator will work closely with the other Network Administrators, Help Desk Group, IT Development Group, VP Network, IT Manager, Main Office Support Groups, 3rd Party Vendors and end-user to provide support for the Bank and Securities entities, which includes a Trading Floor. Will maintain configuration management and change control of network infrastructure. Other duties include scripting or light programming, project management for systems-related projects, supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of Help Desk Group staff. The Network Administrator must demonstrate a blend of technical skills and responsibility. Scope of Responsibility Fiscal Responsibility Makes recommendations concerning specification, purchasing, training and deployment of network, telecommunications and business hardware, software and services. Employee Interaction Interacts with other Network Administrators, Help Desk Group, IT Development Group, VP Network, IT Manager, Main Office Support Groups, 3rd Party Vendors and end-user to meet the network WAN /LAN and applications and communication requirements for BBVA NY. Policy and Procedure Interpretation Maintains confidentiality of workplace information according to the policies and procedures of BBVA NY. Operates within the guidelines established by BBVA NY policies and procedures. Participates in the development of IT policies and procedures manual, Disaster Recovery manual as well as all other necessary departmental required documentation. Internal Clients/ Contacts Interacts with employees, programmers and consultants as needed to respond to the requirements for access to network resources. Requires the ability to work independently and with team members to coordinate tasks and resolve anomalies. External Clients/ Contacts Interacts with other IT professionals in related organizations dealing with hardware, software, networking, and telecommunications technologies as needed to facilitate network communications between BBVA NY and those organizations. Interacts with vendor technical support personnel to resolve technical issues related to vendor hardware and software. Physical Demands This position is fast paced and requires the ability to deal with stress. Requires lifting and transporting of moderately heavy objects, such as computers and peripherals up to approximately 50 lbs, general mobility around an office and clinical environment required, also requires varied amounts of time standing, walking, bending, reaching, climbing and extensive sitting; dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components for extended periods of time. Ability to occasional inspect cables in floors and ceilings. Work Environment * General office environment * Computer servers and electrical equipment facilities RESPONSIBILITIES AND DUTIES Ensuring that the network infrastructure is up and running. * Responsibility for maintaining Protection and Security: * Permissions (Share, Folder, File, etc) * Open Ports * Accounts (Domain, Local, Appliances, Services and Applications) * Antivirus * Antispam * Anti-Adware * Anti-Malware * Backups of Data and Voice (System State, Docs, SQL, Shadow Copy, Replication, etc) * Applying operating system updates, patches, service packs, and configuration changes. * Setting Audit logs * Producing reports for Department, Data Security & Audit review Analyzing system logs and identifying potential issues with computer systems. Introducing and integrating new technologies into existing data center environments. Performing routine audits of systems and software. Installing and configuring new hardware and software. Adding, removing, or updating user account information, resetting passwords, etc. Answering technical queries. Responsibility for documenting the configuration of the system. Troubleshooting any reported problems. System performance tuning. Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes Configuration management and change control of network infrastructure including routers, Catalyst switches, Packet Shapers, Firewalls and IDS/IPS.. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. SAMPLE SYSTEMS, SERVICES AND APPLICATIONS TO BE SUPPORTED * MS Windows 2012, 2016, 2019 Server and above * MS Windows 10 Workstation and above * MS Active Directory (DNS, Group Policy, Logon Scripts, etc) * MS DHCP * MS Cluster * MS Print Server * MS SQL 2012, 2016, 2017, 2019 and above * MS IIS Server * MS SharePoint * MS Office * MS Shadow Copy * MS Terminal Services * MS SCSM 2019 and above * MS SCOM 2012 and above * MS SCCM 1902 and above * Hardening - Information Security * McAfee Antivirus Solutions (VirusScan, GroupShield, ePolicy Orch., etc) * Ivanti (Shavlik) Security Control (Patch Management) * Trend Micro IWSVA * Palo Alto Firewalls * Cisco VPN devices and services * Fortinet FortiGate * CA UDP\ CA BrightStor * Data Domain * VEEAM * VMWARE SRM * VMWARE ESX\VCENTER * NetApp Data Storage * Bloomberg * LSEG (Refinitiv\Reuters) TREP, Eikon, etc * LSEG (Refinitiv\Reuters) FXT (Dealings) * EBS * Cisco UCS (CallManager) and IPC Unigy PBX * Cisco Switches and Routers * Cisco ISE * ASC Voice Recording * Mobile devices (iPhone, iPad, Android, etc) * Cisco & Jabra Video Conferencing Equipment * Nutanix VMWare Horizon VDI * Cisco\Meraki WiFi * Zscaler Proxys In addition to various In-House, Trading Floor and Internet Applications. EXPERIENCE * A minimum of 10 years hand-on Network administration experience as described above. * Knowledge of telephony systems including Cisco UCS (CallManager) and IPC Unigy PBX and telephone devices a Plus. * Proven experience and success with LAN and WAN implementation and management. * Strong technical knowledge of current network hardware, protocols, and Internet standards. * Proven experience with network capacity planning, network security principles and general network management best practices. * Excellent troubleshooting experience * Bachelor's Degree or equivalent is required; preferred certification MCSE. SKILLS/ABILITIES * Strong experience and knowledge of Microsoft Operating Systems, applications and services (Server, Workstation, SQL, Active Directory, DNS, DHCP, etc.), Cisco IOS along with networking technology and practices. Must be detail-oriented, flexible, have the ability to adjust and respond to crises, and provide technical expertise for the administration and maintenance of Network infrastructure Systems. Proven technical and project completion skills in addition to the ability to communicate to technical and non-technical users. Demonstrate skill in meeting deadlines within specified time frame. * Working technical knowledge of network, PC, and platform operating systems. * Strong technical knowledge of current network hardware, protocols, and standards, including Cisco routers, Catalyst switches, ASA VPN appliances, Palo Alto Firewalls and IDS/IPS services. * Develop, implement and maintain policies, procedures, and associated training plans and diagrams for network administration, usage, and disaster recovery. * Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. * Configuration management and change control of network infrastructure. * Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. * Monitor and test network performance and provide network performance statistics and reports. * Oversee new and existing equipment, hardware, and software upgrades. * Hands-on software and hardware troubleshooting experience. * Strong interpersonal and oral communication skills. * Adept at reading, writing, and interpreting technical documentation and procedure manuals. * Highly self motivated and directed. * Keen attention to detail. * Proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Strong customer service orientation. * Great working in a team-oriented, collaborative environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our Houston Office, the expected base salary ranges from $90,000 to $105,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. * Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions Legal requirements It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. Pay Transparency Policy Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information (41 C.F.R. 60-1.35 (c)). Individuals with Disabilities BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch invite all interested and qualified applicants to apply for employment opportunities. If you are a U.S.-based job seeker with a disability who is unable to use our online tools to search and apply for jobs, please contact us by emailing: disabilityaccessjobs.us@bbva.com or by calling toll-free (in the U.S.) **************. Please indicate the specific type of assistance needed*. * The disability access telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related or technical issues, will not receive a response. EEO Statement BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch have a firm and unwavering policy to provide equal employment opportunity without regard to age, citizenship, color, disability, ethnic origin, gender, gender identity and expression, marital status, nationality, national origin, race, religion, sexual orientation, genetic predisposition, protected veteran status, or any other status or classification protected by federal, state or local law. This policy includes all job groups, classifications and organizational units. With regard to employment, this policy extends to applicants and covers our recruiting, hiring, promotion, transfer, demotion, discipline, termination, benefits, compensation and training practices as well as social and recreational activities. View the "EEO is the Law" & "View the EEO is the Law Supplement Poster" poster. BBVA USA, BBVA Securities, Inc., and BBVA NY are equal opportunity and affirmative action employer.

We are seeking a Senior Data Center/AI Product Manager to attend key workshops and conferences on behalf of AOI, staying informed on the latest industry trends and developments. In addition, this role will be responsible for data center field application engineering (FAE) work, collaborating with Sales and RMA teams to engage customers, provide technical support, and address product-related issues. Key responsibilities include gathering customer feedback to drive strategic initiatives, coordinating new projects, and ensuring seamless technical support. The ideal candidate will have strong technical expertise, customer-facing experience, and excellent communication skills to enhance AOI's engagement in the data center and AI markets. Job Duties Attending related workshops & conferences - 40% * Attend data center/AI related workshops of IEEE & OIF for AOI. * Attend data center/AI related conferences OFC, GTC, and etc. for AOI Data center FAE (Field Application Engineering) - 35% * Collaborating with Sales to approach customers and provide technical support. * Gather customers' feedback for strategic use and coordinate new projects. * Working with Sales/ RMA teams to handle customer's technical issues and RMA cases. Other duties - 15% * Research market/ technical trends and providing high-level SWOT/ QCD insights to provide business strategy proposals. * Support NPI, PLM, MES implementation, ensuring smooth product lifecycle management and manufacturing system coordination. * Provide backup and support to other projects and initiatives as needed Job Requirements * Must be bilingual in English and Chinese * This role will require 50% U.S travel * Minimum of a Master's of Science degree in Electrical Engineering, Physics, Semiconductor Engineering, Mechanical Engineering or related field is required. * Minimum of 5 years of experience in transceiver testing engineering. * Ability to manage multiple priorities and tasks. * Superior organizational, planning and coordination skills. * Strong verbal & written communication skills. * A Project Management Professional certification is preferred. Location This position will be on-site based in Sugar Land, Texas. WHY AOI? In addition to competitive salary, AOI offers * Flexible and competitive health (medical, dental, vision) plans offer the employee with the right options to meet individual and family needs * Employer matching on 401(k) deferrals * Generous PTO policy, with unused PTO payout at end of the year * Relocation package available within US * Immigration sponsorships (Must be currently authorized to work in the US) We do not accept unsolicited proposals from third-party recruiters or agencies. Contacting hiring managers directly may result in disqualification of submissions.

Days Per Year: 226 Min: $99,521 mid: $119,904 JOB TITLE: Director of Student Information Systems/Security & Maintenance REPORTS TO: Officer-Information Technology WAGE: Exempt PAYGRADE: AM 5 PRIMARY PURPOSE: The Director of Student Information Systems (SIS) will lead the team responsible for the support of all Student Information System-related activities, including ongoing support, maintenance, and upgrades. The Director of Student Information Systems will be responsible for ensuring all reporting from the system is accurate and reliable. This position will be the conduit between the SIS team and leadership to provide project status, required reporting, and project planning. All employees of SISD are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students, and drive continuous improvement. QUALIFICATIONS: Required: * Bachelor's Degree from an accredited college/university or equivalent combination of relevant education and/or experience * Seven years' experience in Student Information Systems support * Five years in a leadership role * Highly skilled in both written and verbal communications Preferred * Ten years of experience in school business and student information systems support SPECIAL KNOWLEDGE/SKILLS: * Exceptional leadership experience * Expertise in Student Information Systems * Exceptional data analytical skills * Broad knowledge of State and federal reporting * Highly motivated and detailed oriented MAJOR RESPONSIBILITIES AND DUTIES: * Supervise the SIS team to ensure that the SIS is highly available and providing accurate data. * Supervise all projects related to SIS activities. * Effectively communicates with partners and customers to ensure a clear, consistent message is delivered. * Build solid relationships with key stakeholders from other teams. * Manage high-priority, complex, and competing projects. * Understand the district's Student Information System (SIS) and its relationship to quality State and Federal reporting. * Provide accurate weekly reporting to the Officer of Technology and other senior leadership as required. * Develop and maintain staff development plans. * Collaborate with the Data Management and Compliance team to assist in providing quality data necessary for successful state and federal submissions. * Remain current on new state requirements and associated system setups in the Student Information System (SIS). * Identify SIS user training needs and collaborate with DMC to ensure the development of required training, delivery schedules, and materials. * Supervise the collaboration between departments and programs to ensure all local, state, and federal requirements are met. * Maintain, update, and publish district SIS procedural guidelines for schools and monitor implementation of policy and procedures. * Perform all other duties as assigned. WORKING CONDITIONS: The usual and customary methods of performing the job's functions require the following physical demands: physical mobility, standing, prolonged sitting, some lifting, carrying, pushing, and/or pulling. Repetitive motions and prolonged use of computers. This position will also require both in-district and statewide travel. Mental demands: Ability to solve problems and deal with a variety of situations; ability to interpret a variety of data; ability to interpret policy; ability to apply knowledge of current research and theory; ability to be effective in both oral and written communication; ability to maintain emotional control under stress. The ability to work with frequent interruptions and independently. Irregular hours as necessary during peak times. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Job Details Corporate SGA - HOUSTON, TXDescription The IT System Administrator with Team Leadership is responsible for the efficient operation and maintenance of the Company's computer network while providing leadership and guidance to a team of IT professionals. This role involves network monitoring, software management, Google Workspace, and Office 365 (O365) administration, website management, SSL certificate maintenance, HTML coding, report generation, and ensuring the overall security and performance of the network. DUTIES & RESPONSIBILITIES Continuously monitor network traffic and activities to ensure optimal performance, identify issues, and implement solutions to enhance network reliability and security. Install, configure, and manage software updates, patches, and applications across the network to maintain system integrity and functionality. Work independently in a hybrid environment with minimal supervision. Demonstrate the ability to prioritize tasks and objectives effectively, ensuring timely resolution of technical issues. Administer and manage Google Workspace and Office 365 (O365) environments, including user account management, email configurations, and collaboration tools, ensuring smooth and secure operations. Perform maintenance, troubleshooting, and upgrades of hardware components within the network, including servers, switches, and storage devices. Maintain and update company websites, including content management, security enhancements, and HTML coding as needed Provide advanced technical support and assistance to end-users for complex software, and hardware-related issues, offering timely resolutions and guidance. Oversee SSL certificates, ensuring their validity, installation, and proper configuration for secure website and network communication. Maintain comprehensive documentation of network configurations, procedures, and troubleshooting steps to ensure consistency, compliance, and support for colleagues. Implement security protocols, firewalls, and intrusion detection systems to safeguard the network against threats and vulnerabilities. Lead support efforts for laptops, desktops, and mobile devices, including peripherals, office copiers, printers, and cameras. Conduct in-depth research and resolution of technical issues. Work closely with cross-functional IT teams and administrators to address technical challenges, contribute to IT projects, and enhance network efficiency. Effectively manage and prioritize daily tasks, addressing critical issues promptly while ensuring network stability. Stay updated with emerging technologies and industry best practices, evaluating and recommending technology solutions to improve network performance and security. Provide leadership and mentorship to a team of IT professionals, delegating tasks, setting priorities, and ensuring effective collaboration among team members. Other Tasks/Projects as assigned by the Manager KNOWLEDGE & EXPERIENCE Education: Bachelor's Degree, required Experience: 3+ years of experience in system administration, network management, or a related IT role, including 1+ years in a leadership or team lead capacity. Education may be accepted in lieu of experience. Credentials: Relevant industry certifications (e.g., CompTIA Network+, CompTIA Security+, Cisco Certified Network Associate (CCNA), Google Workspace Certification, Microsoft 365 Certified: Enterprise Administrator) are a plus. Knowledge and Skills: Proficiency in software and hardware troubleshooting Extensive experience with network monitoring tools, software update management, and Google Workspace and O365 administration Strong communication and interpersonal skills Proven ability to lead and collaborate effectively with team members Attention to detail, organizational skills, and ability to manage complex tasks Thorough understanding of network security best practices Proven ability to adapt to new technologies and implement solutions effectively Other Tasks/Projects as assigned by supervisor / manager

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world's rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it's our people that drive success for our clients. To understand more including day-to-day life at Clarksons, visit us at ***************** Role Summary We have a fantastic opportunity for an IT Operations Administrator to join our team in the US based out of Houston. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the person in this role will support the activities of desktop services. This position would be great for someone with some experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology and its application and use in the business, as well as customer oriented with a desire to learn and develop a career in technical service delivery. What you'll be doing Working within the IT Administration team, you will be a key point of contact for user incidents & service requests. Helping to triage and resolve user incidents & service requests, taking ownership, trouble shooting and liaising with other IT teams in order to resolve and manage user expectations. Creating and maintaining accurate and concise ticket update/knowledgebase documentation within ServiceNow, with high focus on regional specifics. Educating colleagues on best practise, adoption and utilisation of technology, applications, and services. Working with the Lead IT Operations Administrator to identify trends and spot potential problems. Improving and iterate on service support provision to the office. Ensuring computers, printers and other peripherals are operational. Providing support with hardware and software maintenance. To fulfil additional / ad hoc duties as needed in order to meet the needs of the business. What we're looking for We invite applications from candidates who can demonstrate: Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change; Relationship building, with excellent interpersonal skills and the ability to quickly build rapport; Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results; Resilience with the ability to persist and adapt; Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas; Professional integrity and a respect for company values. Other requirements Previous experience within an IT Support role would be preferable. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to provide technical support over the telephone, Chat or face to face. Professional manner with a strong work ethic. Good problem-solving skills, with a solution focused approach. Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance. Ability to multitask effectively during busy times and remain calm during stressful situations. A team player who can work within a framework of procedure and policies. Self-motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft Office 365 suite. Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous. Knowledge and experience of Active Directory administration, including user maintenance, configuring PCs and groups. Able to learn quickly and work within a fast-paced environment. Desire to learn and to undertake on-the-job training and continuous personal development. Knowledge/experience of the following are required: Active Directory, Exchange (both on-prem and O365), VMware MS Office standard workloads (EO, EoP, Office, Powerpoint) Apple hardware & OS HP Hardware Multi Factor Auth setup (MS MFA, DUO) MS Intune Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams Windows 10 Knowledge/experience of the following are advantageous: ServiceNow ITSM tool VMware ITIL Foundation certification CUCM

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. The IT Desktop Administrator position is situated at the Houston, TX Office. Regular business traveling activities to U.S. sites related to IT project support and asset inventory are essential for this function. Travel up to 10%. Working within the distributed IT Service Delivery team, providing efficient and effective service and support to all business units of the Enterprise with a focus on Level 2 Desktop Support operations. Acting as an interface between IT, the Service Desk and internal customers / external suppliers to facilitate a single point of contact. Reduce burden on network, applications, infrastructure teams and resources. Ensure smooth operations of products and services provided by Information Technology Job Type: Full-time Salary: From $60,000.00+ per year Location: 3040 Post Oak Blvd Houston, TX (Galleria Area) Key Responsibilities Day to day operation of IT Support function including direct call handling, Incident Management, Asset Management, Access Management, Event Management, Problem Management & Request Fulfilment Delivery of second level support to customers and execution of Duty Manager role interfacing with external Service Desk; monitoring, prioritization, categorization, documentation, processing, and distribution of all incoming requests / incidents filtered by criticality and business impact Maintenance and administration of Configuration Management Database (CMDB) to ensure appropriate execution of Asset & Configuration Management process; documentation of all relevant Configuration Items (CIs) Ensure compliance; protect and contribute to further development of corporate standards, best practices, and procedures; make recommendations for changes and optimizations as part of the Continuous Service Improvement program Installation, deployment, and maintenance of end user environment including services, software, and hardware components (peripherals, software, printers, telephones, faxes, scanners, etc.) Execution of day-to-day IT operational tasks in various domains (network, converged infrastructure); end-to-end monitoring of Information Technology systems, components, and services; escalation of performance deviations Contribution to IT initiatives and projects under direction of function heads for network services, server administration as required Provide transparency in form of status updates and reporting for projects and operations in regular intervals, management of communication to local user communities Strive for high level of standardization and service automation; ensure compliance with Standard Operating Environment (SOE); leverage and deliver harmonization and centralization of products and services Participation in development and execution of corporate cyber security agenda and related standards; assume responsibility for execution of assigned security tasks and responsibilities Qualifications Minimum four (4) years of relevant, hands-on, professional experience in service and support functions of a corporate environment, supporting C-Level executives and administrative staff on-site. Experience in working within an enterprise interacting with multi-cultural employee Strong customer service orientation Excellent interpersonal and professional communication skills Excellent oral and written English skills Foundation certification in ITIL service management and comprehensive understanding of IT Service Management best practices, processes, and functions a plus Additional vendor certifications from cornerstone vendors such as Cisco (CCENT, CCT, CCNA), Microsoft (MCP) a plus Microsoft desktop support (Microsoft Office suite incl. Project and Visio and Microsoft Windows client operating system, Office365, Windows 10) Desktop applications and software deployment (ZScaler, Microsoft Edge, and other company specific software) Hardware installation and support (printers, computers, servers, switches, peripherals, etc.) Understanding of networking fundamentals including LAN, WAN, TCP/IP, etc. Physical Demand: Must be able to lift, push, or move 50lbs