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Maintenance and Technical Services Manager
Welch's 4.8
Information Technology Manager Job In Lawton, MI
Grow with Welch's! Welch's is on a journey towards our bold ambition of being the global-leader of convenient, good for you fruit-based food and beverages. To turn this goal into a reality we need you and other exceptionally talented, agile, and innovative individuals who are eager to contribute to something extraordinary! Position Summary: We're looking for a Maintenance and Technical Services Manager that will oversee equipment maintenance, facility upkeep, and reliability initiatives. This role will help create a continuous improvement environment and maintain a safe, efficient workspace. Responsibilities will include developing/delivering strategic capital, and production supporting short-term and long-term initiatives. The Technical Service Manager will lead and mentor a team of Maintenance Supervisors, Buyers, Planners, Controls Engineers, and technicians. Ensuring full compliance with company policies, customer satisfaction standards, and SQF (Safe Quality Foods) principles is key to this role. Associates are also responsible for reporting any food safety or quality issues. The Position will become the technical leader counted on to drive plant operational goals, design technical strategies for utilities and infrastructure, as well as ensuring plant environmental compliance for various programs. Where You'll Work This role will report to the Plant Director and be based out of our Lawton, MI, a 24/7 manufacturing facility where you will be immersed in a dynamic workplace where innovation thrives, and collaboration is key and key member of the leadership team. What You'll Do: Support, coach, and work closely with the maintenance and technical team in a 24/7 operation to ensure asset sustainability, standardization, troubleshooting, and overall best practices are being followed. Responsible for hiring, performance management, and career development of direct reports. Develop training plans for employees to build technical capability and adherence to plant safety and quality goals. Implementing and improving TPM-based Continuous Improvement (CI) tools, such as Root Cause Analysis, Reliability-Centered Maintenance (RCM), and Failure Modes Effects Analysis (FMEA) and ensuring the use of a formal Maintenance Planning Process centered on CMMS. Managing site parts inventories, overseeing parts management, and fostering vendor relationships. Managing and achieving maintenance budget goals, ensuring efficient use of resources. Evaluating and enhancing maintenance practices through data and performance metrics. Planning and establishing work schedules and production sequences to align with performance standards. Using standard work processes to ensure repeatable performance. Participation in the understanding and analyzing of plant metrics like Overall Equipment Effectiveness (OEE) and using data to help improve processes. Responsible for the review and approval of equipment purchase orders, contract service orders and plant service agreements. Maintain plant engineering library (drawings, functional descriptions, GA's, etc.) Lead the development and execution of multiyear capital plan including the engagement of related Plant and Corporate functions such as Safety, Sanitation, Quality, Environmental, Operations, Maintenance, and Finance. Participating in formal processes for project execution and integrating them into daily operations. Prepare plants' annual capital, engineering and startup budgets with supporting cash flow projections. Coordinate engineering resources (internal, corporate and third party) and plant staff to ensure the capital plan execution. Drive cost-savings projects and other projects as assigned to accomplish company strategies. Ensure that all project planning, deliverables, reporting, cash flow and spending forecasts are managed and that all projects are delivered within cost, schedule, and performance success criteria. Lead and coach formal risk mitigation efforts (FMEA) on all critical capital projects facility during design, construction and during plant operation; implement mitigation strategies cross-functionally with other project team members. Direct ownership and management of various Environmental Compliance programs (Wastewater, SPCC, Air Permitting, PSM and Stormwater management) in collaboration with the Environmental, Health, & Safety Manager. Oversee plant utilities including steam generation, power distribution, electrical power, glycol, ammonia, cooling towers, water, plant HVAC systems, water distribution systems, wastewater, buildings, grounds, and fire suppression, etc. Direct the environmental activities associated with areas such as air, water, ammonia, and wastewater, to comply with appropriate governmental agencies. Ensuring safety, quality, and environmental policies are integrated into daily work and maintenance systems. Leading sustainability initiatives and energy-reduction efforts. Support the Plant in conducting internal systems and external audit while overseeing facility inspections, repairs, and maintenance to ensure timely action. External interaction will include, however, is not limited to, equipment vendors, construction contractors, engineering services contractors, and local / state / federal government agencies. Collaborate with corporate and other plant resources to leverage continuous improvement thinking in support of Supply Chain Excellence and support various efforts to develop and execute productivity pipeline. Who You Are: Hold safety and quality as a core value. Must have a general working knowledge of all site operations; including, but not limited to, processing, packaging, warehousing, chilling, waste treatment and handling, environmental regulations and operations, boiler operations, purchasing, etc. as well as the impact of each of these areas of overall Factory performance. You should also have hands-on experience in the manufacturing industry and a strong understanding of safety, engineering, operations, and related regulatory programs. Partner with plant leadership to drive a robust culture of safety & quality based on recognition and accountability. What You'll Need: Bachelor's degree in engineering or related degree preferred or an equivalent combination of education and experience that proves competence may be considered. Eight (8) years of experience in manufacturing with exposure and understanding of environmental compliance with demonstrated project and process management skills and at least 3 years supervisory experience. Risk management experience with an ammonia refrigeration system preferred. Food Manufacturing in juice processing, pasteurization, blending, and consumer packaging preferred or related industry experience. Will consider other technical plant backgrounds in lieu of this experience. Strong communication (written and verbal), interpersonal skills and negotiation skills required. Ability to analyze and problem solve various technical related issues. Flexibility with schedule to accommodate off shift and weekend requirements when needed. Strategic leadership competencies (execution, people development, accountability, prioritization techniques). Maintenance/Reliability experience beneficial. Lean Manufacturing, Six Sigma principles, TPM RCA, CQV, PSM a plus. At Welch's we value diversity, a passion for what you do, and a commitment to continuous learning. Even if you do not feel you meet every requirement listed, but this role aligns with your strengths and goals we encourage you to apply. Join us and contribute to something extraordinary. Welch's is an Equal Employment Opportunity Employer. We recognize the importance of diversity in hiring and building a dynamic, strong workforce. We are committed to the prevention of employment discrimination based on race, religion, color, sex, gender identity, national origin, age, marital status, disability and/or military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. What You'll Enjoy: Organization with a bold, clear purpose & vision for the future Inclusive Culture: Be a part of an inclusive workplace where you not only belong but also have the opportunity to be the best version of yourself Passionate Community: You are encouraged to have a voice, share your opinions, and have individual impact on the success of the business Paid Time Off and Holidays: Available immediately for you to enjoy time away from the office to rest and recharge Paid Volunteer Time Off: 40 hours of paid volunteer time for all non-union employees Development & Advancement: Access to LinkedIn Learning as well as both formal and informal opportunities to develop and grow your career Compensation Package Consisting of Competitive Base Salary and Annual Incentive Plan (Bonus) 401K plan with Generous Company Match Flexible Benefits from your first day: Choose the benefits that meet your needs and preferences Health, Dental & Vision Insurance Health Savings Accounts Life and accident insurance Employee Assistance Programs Tuition reimbursement program Additional benefits available through Perks at Work Paid parental (and adoption) leave - Available after 12 months of employment Welch's offers more than just a job - it's an opportunity to grow, innovate, and make a global impact with a passionate community.
$79k-137k yearly est. 5d ago
Mgr, IT Operations
Magna International Inc. 4.2
Information Technology Manager Job In Battle Creek, MI
What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market. Job Responsibilities: Summary of Responsibilities The IT Manager in CCMi is responsible for leading the implementation of Industry 4.0 technologies, to enhance automation, efficiency, and real-time analytics in production. He/she oversees the plant's IT infrastructure, ensuring system stability, security, and scalability, while managing data collection, storage, and analytics to drive predictive maintenance and optimize performance. Additionally, he/she ensures the seamless integration of ERP and MES systems, customizing them to support production goals and aligns IT solutions with business objectives. The role also involves managing relationships with IT vendors, overseeing the IT team, and ensuring cybersecurity and compliance with corporate policies and regulations. The IT Manager controls the IT budget, evaluates the return on investment for new technologies, and collaborates with engineering and operations teams to support the plant's digital transformation. Essential Duties and Responsibilities IT Infrastructure Management * Manage the overall IT infrastructure, including networks, servers, databases, and communication systems, ensuring their stability, security, and scalability. * Ensure robust and reliable connectivity between production equipment and central IT systems, including industrial networks and cloud platforms. * Oversee cybersecurity measures to protect plant operations from potential cyber threats, ensuring compliance with corporate policies and regulatory standards. Digital Transformation and I4.0 Implementation * Lead the deployment and integration of Industry 4.0 technologies, such as IoT, AI, machine learning, and robotics, into manufacturing processes. * Oversee the automation of production lines through smart systems, predictive maintenance, and real-time analytics to optimize efficiency and reduce downtime. * Coordinate the integration of smart sensors and devices for tracking and enhancing performance and quality control. Data Management and Analytics * Oversee data collection from production lines, equipment, and systems, ensuring proper storage, integrity, and accessibility of data. * Implement advanced data analytics to drive decision-making, improve production performance, and support predictive maintenance. * Coordinate with manufacturing teams to design and deliver dashboards and reports that provide actionable insights. ERP and MES Systems Management * Ensure the smooth operation and integration of Enterprise Resource Planning (ERP) systems and Manufacturing Execution Systems (MES) within the plant. * Support the customization and optimization of these systems to meet the plant's specific needs, such as inventory management, production scheduling, and quality assurance. Collaboration with Engineering and Operations Teams * Work closely with plant engineers, production managers, and maintenance teams to ensure IT solutions meet operational requirements. * Act as the liaison between IT and other departments to ensure technology solutions align with overall business goals and drive productivity improvements. Vendor and Supplier Management * Manage relationships with external IT vendors, software providers, and equipment suppliers to ensure timely delivery of technology solutions and maintenance. * Negotiate contracts and service level agreements (SLAs) to ensure high-quality IT services and support. Team Leadership and Development * Lead, mentor, and develop an IT team responsible for maintaining and upgrading plant IT systems. * Promote a culture of continuous improvement, ensuring that the team is well-versed in new technologies and trends relevant to automotive manufacturing and I4.0. Compliance and Security * Ensure compliance with all corporate IT policies, data protection laws, and industry regulations (such as ISO, NIST, and GDPR). * Implement robust security measures to protect sensitive operational data and safeguard manufacturing systems from breaches. Cost Control and Budget Management * Manage the IT budget, ensuring cost-effective deployment of technology and identifying opportunities for cost savings. * Evaluate the ROI of new technology investments and prioritize spending based on business impact. Follows and supports Magna's operating principles, including: * Safety First - Obey the plant's safety rules and procedures by wearing PPE at all times and immediately addressing all safety concerns. Promotes an environment where zero injuries is the expected standard. * Magna Employee Charter - Operating under its principles by treating all employees equally, fairly with dignity and respect. * Open Door Policy - Solves issues with two-way, open and friendly communication at the lowest level. * 5S - Maintains and promotes good housekeeping by following the philosophy "Everything has a place. Everything in its place". * Company quality and environmental policies. * Supports and promotes the division's mission/vision statements. * Exhibits and lives the division's core values and holds direct reports to these standards. * Perform other duties as assigned Qualifications * Educational Background: A bachelor's degree in Information Technology, Computer Science, Engineering, or a related field is preferred. A master's degree in IT management, business administration (MBA), or a specialized certification in Industry 4.0 is a significant advantage. * Experience: 5+ years of experience in IT management, ideally within an automotive manufacturing environment. Experience in handling Industry 4.0 technologies such as IoT, robotics, AI, and data analytics is highly valuable. * Technical Skills: Proficiency in managing IT infrastructure, ERP systems, and MES (Manufacturing Execution Systems). Knowledge of Epicor CMS is an advantage. Familiarity with industrial networks and cybersecurity is required. * Project Management Skills: Experience in leading IT projects, budgeting, and vendor management. Certification in project management (such as PMP or PRINCE2) is preferred. * Leadership and Communication: Strong leadership abilities to manage IT teams and cross-functional collaboration with engineering, production, materials teams. Effective communication skills are key for liaising between departments and aligning technology solutions with business goals. * Certifications: Relevant certifications, such as CompTIA, CISSP (Certified Information Systems Security Professional), or certifications related to cloud computing, industrial automation, or cybersecurity are preferred. Work Environment * The work environment is primarily office and includes manufacturing plant. * The individual must be able to perform all essential functions as appropriate on the plant floor, in meetings, and with team members, management, customers and suppliers. Other Considerations * This job description in no way states or implies that these are the only duties to be performed. Team member will be required to follow any other job-related instructions and to perform any other job-related duties requested by their direct leader. * A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. * Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other team members. * Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. * This document does not create an employment contract, implied or otherwise. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law. Worker Type: Regular / Permanent Group: Cosma International
$132k-160k yearly est. 33d ago
IT Administrative Manager - Grand Rapids MI
Applied Innovation 3.6
Information Technology Manager Job In Grand Rapids, MI
The Administrative Manager supports the Technology Division's growth objectives by leading and developing the team responsible for quoting, procurement, inventory management, fulfillment, invoicing, and various administrative tasks. They will own vendor relationships, track costs, stay informed about industry trends, and work with stakeholders to optimize costs and improve efficiency. This person will report to the Director of Strategic Services. Key Responsibilities: Lead and develop the administrative team who provide these functions: Quoting Create quotes for Managed Services Agreements, products, and projects, delivering quotes to team members and customers. Preparing accurate quotes based on scopes of work provided by the technical consults. Extended warranties (workstations and servers) Register deals (Deal Registration) with vendors for specific opportunities to help drive margin or keep the deal competitive. Procurement, Inventory Management, and Fulfillment Ordering inventory items, sales items, and licenses. Receiving products from distributors and updating project tickets for Project Managers to have visibility into order status. Keeping accurate inventory in multiple office sites from order to client receipt. Distributing inventory to customers or technical resources. Work with leasing company and Contracts dept to obtain lease approvals and create lease documents. Invoicing Invoice agreements, licenses, resale products, products, and projects. Product auditing to validate accuracy in invoices from vendors and sales orders to customers. Administrative Processing won quotes and initiating the work project. Technology disposal Licensing and Renewal Management: M365; Meraki; Adobe Vendor Relationship Management: Cultivate and maintain strong relationships with key vendors and partners. Work with internal Stakeholders to ensure contracts, pricing, and terms with vendors to have favorable agreements for the company. Keep records of all vendor agreements, terms, contacts, etc. Answer internal and external customer questions as it relates to areas of administration. Together with appropriate teams, track and manage costs of goods sold (COGS) related to vendor contracts, product licenses, and toolsets. Stay informed about industry trends, new products, and emerging technologies from vendors. Together with appropriate stakeholders, monitor spending and identify opportunities for cost optimization and efficiency improvements in our product offerings and internal toolsets. Manage customer transfers in and out of partner solutions. Collaborate with other departments: Work closely with Sales, vCIOs, and Service to enhance administrative efficiency and support the company's growth objectives. Periodic travel to remote offices to meet with team members. Qualifications: Minimum of 5 years of experience in an IT service or operations role. Bachelor's degree in Business Administration, Operations Management, or a related field. Strong communication and interpersonal skills. Strong leadership and team development skills. Proven experience in operations management, preferably within a technology or service-oriented company. Understanding of IT systems and processes, including PSAs, SaaS models, and Microsoft licensing. Business acumen with an understanding of financial processes. Excellent organizational and problem-solving abilities. Ability to manage multiple tasks and priorities in a fast-paced environment. Applied Innovation offers a full benefit program that includes medical, dental, vision, life, short-term disability, 401(k), paid vacation, paid holidays, and an onsite company gym.
$84k-130k yearly est. 30d ago
IT Systems Administrator and Scrum Master
National Heritage Academies 4.5
Information Technology Manager Job In Grand Rapids, MI
At National Heritage Academies (NHA), the Student Information System (SIS) & Application Administrator / Scrum Master is part of a my NHA software team and resides in the Technology Services Department. This position will report to the my NHA Application Manager and will be a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies. Working within the SAFe Agile process, the SIS & Application Administrator / Scrum Master will build strong collaborative relationships with business partners and system users to provide outstanding support, be a strategic partner, and act as a servant leader and coach for your assigned product team. You will be a key member of the team responsible for understanding business logic and user needs that will help continuously improve our custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. You will act as liaison and point of contact between the product team and other stakeholders, as well as communicate with other management, Scrum Masters, developers, product managers and technical support specialists on product issues or roadblocks. The selected individual will work out of our Service Center which is in Grand Rapids, Michigan. This person will be solution-focused, quality-driven, and will contribute on a team of talented and dedicated individuals. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: * You will be a key member of an Agile software product team with responsibility for helping all members of the team take collective ownership for the success of software systems by communicating effectively, planning & coordinating work as a team, advocating for customers, and supporting the team to meet delivery goals. * Partner with a Product Owner in developing strong partnerships with key business and education teams to understand their goals, business requirements, coordinate priorities, and help our partners achieve successful outcomes through a continuous improvement model. * Serve as a trusted advisor for our business and education partners. * Be an advocate for our customers' success by collecting regular feedback from users to identify new opportunities, help solve problems, and continuously improve our software tools. * Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of our customers, to translate requirements and acceptance criteria into user stories and deliverables. * Partner with Scrum Masters, Product Owners, Quality Assurance Analysts, and Software & Database Engineers to prioritize work and plan iterations that reflect the needs of our customers. * Build an understanding of customer support trends and issues, and then incorporate this feedback into the work prioritization process to help ensure customer success. * Assist with the change management process representing your program and applications. * Provide feedback to the product team to ensure successful system deployments, configurations, and maintenance. * Work with software vendors and other product team members to upgrade and enhance systems. * Ensure that system integrations meet functional specifications and technical requirements and provide ongoing monitoring and support. * Perform daily monitoring and troubleshooting of assigned modules, applications, and systems. * Provide outstanding second-tier customer service to users who are experiencing issues with my NHA. * Work to continuously improve how the SIS & Application Administrators process user tickets. * Organize and facilitate project/feature planning, daily stand-up meetings, reviews, retrospectives, iteration and release planning, demos and other Scrum-related meetings. * Track and communicate team velocity and iteration/release progress. * Maintain and educate the product team on team processes and procedures. * Ensure the product teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. * Monitor team workflow and remove obstacles as needed. * Help the product teams achieve higher levels of scrum maturity. * Remove impediments and resolve conflicts and issues that occur outside and within the product team. * Cultivate and support a culture of learning and teaching. * Assist with internal and external communication, improving transparency, and radiating information. QUALIFICATIONS: * Bachelor's degree in Computer Science or related field or equivalent job experience * 3+ years of work experience with enterprise applications * Scrum Master certification or completed training preferred * 1-3 years of experience working as a Scrum Master or similar position * Experience with custom-developed software systems and working with application development teams in an Agile environment * Excellent written and verbal communication skills, as well as being a great listener * Experience with Microsoft SQL Server and other enterprise applications helpful but not required * Customer service skills, understanding of and focusing on clients' needs, establishing credibility, and building positive, professional, relationships with partners are required * Has an understanding of the software development life cycle * Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally * Requires strong time management skills, attention to detail, and must be resourceful * Organized and detail-oriented with analytical, problem-solving, and troubleshooting skills * Experience providing requirements for custom-developed software and working with application development teams is helpful but not required * Experience with technology, working with students or teachers using technology, or rolling out new technology to schools is preferred This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.
$53k-61k yearly est. 11d ago
IT Generalist
Outerfactor
Information Technology Manager Job In Battle Creek, MI
Job Title: IT Generalist Department: Operations Employment Type: Full-time Why OuterFactor? At OuterFactor, we redefine the mobile device accessory industry by delivering rugged, high-quality, and cost-effective solutions designed specifically for the needs of our Enterprise customers. Our commitment to innovation, meticulous design, and enterprise-first solutions sets us apart from overpriced and consumer focused competitors, making us a leader in the market. We offer excellent benefits including: · Paid Maternity and Paternity Leave · 401K Match · 4 Weeks PTO · Comprehensive Benefits Package Position Overview: We are seeking a versatile and proactive IT Generalist to be the sole IT resource for our growing startup. This role will be responsible for managing day-to-day IT operations, supporting various systems, and leading critical projects, with a particular emphasis on integrating and optimizing our CRM and ERP systems. Experience with NetSuite, Zoho, or Salesforce is highly preferred, though not required. The IT Generalist will report to the Director of Operations. Key Responsibilities: Systems Management and Integration: · Technical implementation of ERP (NetSuite) projects, including KPI tracking, custom transaction creation (e.g., SKU transfers), dashboard creation, etc. · Technical implementation of CRM integration projects, ensuring seamless connectivity between NetSuite, Zoho, and other sales/marketing tools. · Develop and maintain custom APIs to support sales and marketing workflows, enhancing system interoperability. IT Operations and Support: · Serve as the primary point of contact for IT support, managing ticketing and resolving technical issues promptly. · Oversee and maintain various systems (e.g., WorldShip, UV LED print machine workstation, etc.). · Conduct quality control and assurance across all deployed systems. Project Management: · Collaborate with cross-functional teams to identify business needs and translate them into functional IT solutions. · Research and recommend new technologies that align with business goals. · Manage IT projects from inception to completion, ensuring timely delivery and effective implementation. General IT Responsibilities: · Maintain IT infrastructure, ensuring optimal performance and security. · Conduct regular system audits and implement improvements as needed. · Provide training and support to staff on new systems and processes. Required Qualifications: · Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. · 3+ years of experience in IT support, systems administration, or a similar role. · Hands-on experience with ERP and CRM systems, with a strong preference for NetSuite, Zoho, or Salesforce. · Ability to independently manage system administration (Windows, mac OS), networking (understanding of IP addressing, DNS, DHCP, firewalls, and VPNs), and security and compliance (cybersecurity, endpoint protection, compliance frameworks). · Proven ability to manage IT projects from initiation to completion. · Ability to develop custom APIs and handle diverse IT needs in a dynamic environment. · Strong troubleshooting skills and ability to resolve technical issues efficiently. · Excellent communication skills and ability to train staff on new systems and processes. · Excellent problem-solving skills and a collaborative mindset. · Ability to work independently as the sole IT resource in a fast-paced startup environment. Preferred Qualifications: · Experience with NetSuite, Zoho, or Salesforce. · Proven track record of managing CRM and ERP integrations. · Strong understanding of sales, marketing, and operational processes. · Experience with website creation, maintenance, and hosting.
$60k-99k yearly est. 7d ago
IT Systems Administrator
Corporate Openings
Information Technology Manager Job In Holland, MI
IT System Administrator Tommy's is seeking a motivated, qualified, self-starter with education/training in Information Systems, Networking, Information Security, or a related experience that has an aptitude for maintaining and managing software platforms. This role will sit on the Information Technology team, and as an IT System Administrator, you will serve as a vital part of the organization when it comes to solving problems, both technical and operational, with solid interpersonal skills to be able to work directly with customers of any level of technology awareness and all levels of the organization. What can Tommy's offer you? Base pay and eligibility for annual profit-sharing bonus Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance 401k match and complimentary financial planning services with Merrill Lynch Paid time off and paid holidays Opportunity for continued education and tuition assistance Valuable learning and development program Significant ability to grow internally for motivated and strong performing team members Fun, energetic, family-oriented work culture with an emphasis on team member morale Growing nationwide brand / presence Position Responsibilities: Help develop, implement, document, test and maintain new IT systems, programs and platforms Manage and analyze platform/system (user/security/business software) utilization and procedures and consult internal stakeholders on best functionality to meet business needs Contribute to troubleshooting, executing, tracking, and resolving IT helpdesk tickets and user support requests/needs Create workflow automations with scripting in various IT systems, programs, and platforms Maintain and develop connectors between various IT systems, programs, and platforms Identify processes improvement opportunities and partner with internal stakeholders to implement solutions that support them in effectively conducting general business operations Help create, document, and implement IT management policies and IT operating practices including brief guides, instructions, and general communications for departmental or company-wide use as it relates to functional operations Setup and maintain reports, searches, analytics and KPIs in various platforms Be able to work and collaborate as part of the IT Team daily, meet regularly on collective projects, maintain and develop team workflows Other duties as assigned; duties and responsibilities may change at any time with or without notice. Position Qualifications & Candidate Attributes: Associate or bachelor's degree in information systems, Networking, computer science, or related field 2+ Years of Managing IT platforms and services. NetSuite, Oracle, Salesforce, HubSpot, SAP, Zendesk, Microsoft 365, Sage, Pipedrive Communication - Listening, documentation. Strong Proficiency in troubleshooting and customer service. Scripting and automation Strong level of professionalism and customer service skills. Strong written and verbal communication skills. Ability to multi-task and prioritize work effectively with multiple teams. Work Environment and Physical Demands This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation. To successfully perform the essential functions of this job, team member must be able to: Ability to work and commute in all weather conditions Able to move about inside the office to access standard office equipment, etc. Remain in a stationary position 50% of the time, alternating between sitting and standing Constantly operate a computer and other office productivity machinery such as; keyboard, copy machine and printer Ability to move and lift up to 30 pounds Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers Company Overview: Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site. Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy's Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy's Express and Tommy Car Wash Systems make up the Tommy's Corporate brand, headquartered in Holland, MI.
$58k-81k yearly est. 24d ago
IT Systems Administrator and Scrum Master
National Honey Almond 4.0
Information Technology Manager Job In Grand Rapids, MI
At National Heritage Academies (NHA), the Student Information System (SIS) & Application Administrator / Scrum Master is part of a my NHA software team and resides in the Technology Services Department. This position will report to the my NHA Application Manager and will be a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies. Working within the SAFe Agile process, the SIS & Application Administrator / Scrum Master will build strong collaborative relationships with business partners and system users to provide outstanding support, be a strategic partner, and act as a servant leader and coach for your assigned product team. You will be a key member of the team responsible for understanding business logic and user needs that will help continuously improve our custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. You will act as liaison and point of contact between the product team and other stakeholders, as well as communicate with other management, Scrum Masters, developers, product managers and technical support specialists on product issues or roadblocks. The selected individual will work out of our Service Center which is in Grand Rapids, Michigan. This person will be solution-focused, quality-driven, and will contribute on a team of talented and dedicated individuals. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: You will be a key member of an Agile software product team with responsibility for helping all members of the team take collective ownership for the success of software systems by communicating effectively, planning & coordinating work as a team, advocating for customers, and supporting the team to meet delivery goals. Partner with a Product Owner in developing strong partnerships with key business and education teams to understand their goals, business requirements, coordinate priorities, and help our partners achieve successful outcomes through a continuous improvement model. Serve as a trusted advisor for our business and education partners. Be an advocate for our customers' success by collecting regular feedback from users to identify new opportunities, help solve problems, and continuously improve our software tools. Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of our customers, to translate requirements and acceptance criteria into user stories and deliverables. Partner with Scrum Masters, Product Owners, Quality Assurance Analysts, and Software & Database Engineers to prioritize work and plan iterations that reflect the needs of our customers. Build an understanding of customer support trends and issues, and then incorporate this feedback into the work prioritization process to help ensure customer success. Assist with the change management process representing your program and applications. Provide feedback to the product team to ensure successful system deployments, configurations, and maintenance. Work with software vendors and other product team members to upgrade and enhance systems. Ensure that system integrations meet functional specifications and technical requirements and provide ongoing monitoring and support. Perform daily monitoring and troubleshooting of assigned modules, applications, and systems. Provide outstanding second-tier customer service to users who are experiencing issues with my NHA. Work to continuously improve how the SIS & Application Administrators process user tickets. Organize and facilitate project/feature planning, daily stand-up meetings, reviews, retrospectives, iteration and release planning, demos and other Scrum-related meetings. Track and communicate team velocity and iteration/release progress. Maintain and educate the product team on team processes and procedures. Ensure the product teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Monitor team workflow and remove obstacles as needed. Help the product teams achieve higher levels of scrum maturity. Remove impediments and resolve conflicts and issues that occur outside and within the product team. Cultivate and support a culture of learning and teaching. Assist with internal and external communication, improving transparency, and radiating information. QUALIFICATIONS: Bachelor's degree in Computer Science or related field or equivalent job experience 3+ years of work experience with enterprise applications Scrum Master certification or completed training preferred 1-3 years of experience working as a Scrum Master or similar position Experience with custom-developed software systems and working with application development teams in an Agile environment Excellent written and verbal communication skills, as well as being a great listener Experience with Microsoft SQL Server and other enterprise applications helpful but not required Customer service skills, understanding of and focusing on clients' needs, establishing credibility, and building positive, professional, relationships with partners are required Has an understanding of the software development life cycle Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally Requires strong time management skills, attention to detail, and must be resourceful Organized and detail-oriented with analytical, problem-solving, and troubleshooting skills Experience providing requirements for custom-developed software and working with application development teams is helpful but not required Experience with technology, working with students or teachers using technology, or rolling out new technology to schools is preferred This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.
$57k-78k yearly est. 9d ago
Director of Information Technology - Construction Industry Expert
Rockford Construction 3.6
Information Technology Manager Job In Grand Rapids, MI
Rockford Construction is looking for a Director of IT who understands construction inside and out, not just someone who manages technology, but someone who speaks the language of job sites, project managers, and field teams. The ideal candidate is equally a construction management professional and an IT leader, someone who has worked in the industry, understands how projects are built, and knows how to make technology work for construction teams. This person will lead IT strategy, optimize construction, property management, and real estate technology, and ensure that our systems enhance productivity and efficiency across all projects. KEY RESPONSIBILITIES * IT Strategy & Leadership: Develop and execute a technology vision that aligns with the way construction projects are managed and delivered. Provide hands-on IT leadership to construction teams, ensuring technology aligns with field operations and business goals. * Construction Technology Expertise: Lead and optimize construction, property management, and real estate technology solutions by managing and improving Procore (Project & Financial Management, Bidding, Preconstruction), Acumatica, Yardi, and Ironclad, while also evaluating and implementing emerging tools like Outbuild, SyncEzy, and Buildr CRM to enhance operational efficiency. * Power BI & Data Analytics: Ensure seamless data integration and system performance across multiple platforms, working closely with Business Analysts to leverage Power BI, develop and refine dashboards, reports, and insights. * Implementation & Optimization: Ensure full utilization and integration of our existing IT solutions, maximizing their effectiveness across the company, and partnering with department leaders to implement appropriate training. * Job Site & Office Integration: Ensure IT solutions seamlessly support field teams, superintendents, and project managers to keep projects moving efficiently, while capturing and daylighting data to support KPI tracking and business oversight. * Data Management Across Multiple Locations: Oversee the organization, security, and accessibility of company data across job sites, remote offices, and headquarters, ensuring seamless collaboration. * Cybersecurity & Data Protection: Safeguard project data, ensure compliance, and implement IT security best practices tailored to the construction industry. * Infrastructure & Support: Oversee IT infrastructure, cloud solutions, and mobile technology to improve connectivity between office and field operations. * Process Improvement & Digital Transformation: Drive innovation by implementing technology solutions that improve workflows, scheduling, and cost management. * Collaboration with Operations Teams: Work closely with construction leadership to ensure IT decisions support project execution, safety, and efficiency. * Vendor & Budget Management: Evaluate and implement cost-effective IT solutions that maximize ROI and align with our company's growth and revenue size.
$134k-184k yearly est. 25d ago
VP of IT/Technology
ODL International 4.1
Information Technology Manager Job In Zeeland, MI
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. The Vice President of IT/Technology will lead the company's technology strategy, ensuring alignment with business goals while fostering innovation and operational efficiency. This nonexecutive VP will oversee the phased ERP reset project, drive the development of an AI strategy, and position the company for future technological advancements. The ideal candidate will have strong experience in overseeing complex ERP implementation or reset projects, a thorough understanding of cybersecurity risk mitigation protocols; a deep understanding of leveraging technology for business transformation, and a demonstrated ability to lead IT teams in a values-driven, fast-paced global organization. What you'll do: Strategic Leadership: * Develop and execute a forward-looking IT strategy that aligns with the company's business objectives and values. * Partner with executive leadership to identify opportunities for technology-driven growth and efficiency. * Promote a culture of innovation, collaboration, and continuous improvement within the IT function. ERP Reset Leadership: * Lead and oversee the successful execution of the phased ERP reset project, including the transition to Oracle Fusion. * Ensure cross-functional alignment and adoption of new ERP systems, processes, and capabilities. * Leverage prior ERP reset or implementation experience to address challenges proactively. Cybersecurity Leadership: * Establish and oversee a comprehensive cybersecurity strategy to safeguard the company's data, systems, and infrastructure. * Identify, assess, and mitigate risks, ensuring compliance with industry standards and regulations. * Lead incident response planning and execution, including the development of protocols and training for employees. * Stay current with evolving cyber threats and implement proactive measures to address them. Operational Excellence: * Lead and manage the IT department, including infrastructure, applications, security, and support services. * Establish and manage IT budgets, ensuring cost-effective solutions that align with the company's financial goals. * Maintain robust IT governance and risk management frameworks to support overall business objectives. AI Strategy Development: * Develop and implement a strategic roadmap for AI adoption to enhance decision-making, operational efficiencies, and customer experience. * Stay ahead of emerging technologies to integrate AI into the company's operations effectively. Leadership and Team Development: * Recruit, develop, and retain top IT talent, fostering a culture of accountability, engagement, and professional growth. * Act as a mentor and leader, championing the company's values in all aspects of technology leadership. What you'll need: * Bachelor's degree in Information Technology, Computer Science, or a related field; advanced degree preferred. * 20 or more years of progressive leadership in IT management, preferably in a middle-market manufacturing environment. * Demonstrated success in leading ERP implementation or reset projects; Oracle Fusion experience is a plus but not required. * Expertise in AI strategy development and practical implementation in a corporate setting. * Strong knowledge of cybersecurity best practices, threat management, and risk mitigation strategies. * Experience designing and implementing cybersecurity frameworks, tools, and protocols. * Robust understanding of IT infrastructure, digital transformation, and enterprise applications. * Exceptional leadership, communication, and interpersonal skills. * Values-driven, with a track record of fostering a positive and collaborative corporate culture. What you'll get: * Health, Dental, and Vision insurance * Prescription Plan * 401(k) with company match * Hybrid work environment * Tuition Reimbursement * Disability Plan * Paid Vacation and 10 Holidays * Health Club Reimbursement * Bonus program * Wellness program What we do: Driven by continual innovation and trusted customer partnerships, ODL is a visionary building products leader delivering a full breadth of high-quality door and insulated glass offerings. With an expanding portfolio of entry doors and doorlights and industry's leading lineup of blinds between glass, we feel our best days are ahead of us. Our purpose is to Make Your Life Better with everything we do and every product we make. We have intentionally cultivated a culture of recognition and personal accountability. Our employees have rated ODL as a Great Place to Work for several years running in all countries of operation. Headquartered in Zeeland, Michigan, ODL was founded in 1945. Today, thousands of employees work at one of our fourteen global locations. Visit our careers page to learn more about culture and opportunities at ODL. Shift First Shift (United States of America)
$139k-203k yearly est. 60d+ ago
IT Manager - Networking & Helpdesk
Atonne Group Inc.
Information Technology Manager Job In Wyoming, MI
Job Title: IT Manager - Networking & Helpdesk Reporting To: IT Director Working Schedule: 8 AM to 5 PM, 1 hour lunch, Monday to Friday . Hybrid Schedule: 1 Day Remote, 4 Days In-Office Job Summary/Objective of Job We are seeking a skilled IT Manager with a strong background in networking and helpdesk management to join our team. The ideal candidate will have at least 3 years of experience in managing IT infrastructure, providing technical support, and leading a team of IT professionals. This role requires excellent problem-solving skills, a proactive approach, and the ability to work in a fast-paced manufacturing environment. Summary of Essential Job Functions: Oversee the daily operations of the IT helpdesk and networking teams. Manage and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points. Ensure timely and effective resolution of helpdesk tickets and technical issues. Develop and implement IT policies and procedures to ensure the security and reliability of the network. Monitor network performance and troubleshoot any issues to minimize downtime. Collaborate with other departments to understand their IT needs and provide appropriate solutions. Train and mentor IT staff, fostering a culture of continuous learning and improvement. Stay up to date with the latest industry trends and technologies to ensure the organization remains competitive. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field. Minimum of 2 years of experience in IT management, with a focus on networking and helpdesk support. Strong knowledge of network protocols, hardware, and software. Experience with network security practices and tools. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Qualifications: Certifications such as CCNA, CompTIA Network+, or similar. Experience with Cisco Meraki and Watchguard appliances. Experience with cloud-based networking solutions. Familiarity with ITIL or other IT service management frameworks. Performance Metrics: Productivity Efficiency Profitability Leadership Initiative Time Management Communication Proficiency Safe Work Habits Physical Demands: Lifting, carrying, pushing, and pulling up to 50 lbs.: This involves handling various materials or equipment that may weigh up to 50 pounds. Tasks could include moving boxes, loading and unloading supplies, or transporting items within the facility. Proper lifting techniques and safety measures should be followed to prevent injury. Frequently walking and/or kneeling: This task requires moving around the workspace regularly, which may include walking long distances or kneeling to access lower shelves or equipment. It is important to wear comfortable and supportive footwear to reduce fatigue and risk of injury. Frequent sitting and typing: This involves spending extended periods seated at a desk, performing tasks such as data entry, document preparation, or other computer-based work. Ergonomic seating and proper posture are essential to avoid strain and maintain comfort. Speaking and hearing: This task includes communicating effectively with colleagues, clients, or customers, either in person or over the phone. Clear articulation and active listening skills are important to ensure accurate information exchange and effective collaboration. Travel: Limited travel may be required 0-25% Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$69k-101k yearly est. 6d ago
Information Services Director
Allegan County 3.6
Information Technology Manager Job In Allegan, MI
Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We were recently identified as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being. We have also received the Impact Award for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team! Job Summary: This position provides technical and administrative leadership for Allegan County's technology information system. Organizes day to day operations as well as long term planning for all technical solutions. Supervises staff and assists in planning and development for major projects in the department, including working with outside contractors. Compiles project updates, budget reports, and other documents and analysis as assigned by the Executive Director of Operations. PLEASE NOTE: THIS POSITION IS HYBRID - REQUIRING EMPLOYEE TO BE ON-SITE IN ALLEGAN, MICHIGAN AT LEAST 2 DAYS PER WEEK Salary Range: $98,217 - $129,105 annually - depending on experience - exempt / salaried position Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date - Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium) - County-funded Health Savings Account with our two high-deductible medical plans - County-paid employee life insurance coverage - County-paid short-term disability coverage, up to 52 weeks - Generous retirement plan, including a county contribution of 7% of your annual earnings - Tuition Reimbursement Program for college degree courses - Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1. - 13 paid holidays, in addition to PTO - FREE use of Allegan County government's two fitness centers Responsibilities and Duties: Plans and executes overall service area goals and objectives. Establishes and monitors key performance indicators with the goal of continuous improvement and streamlining the service area. Executes the service area plan, overseeing staff training in safety and skill development. Schedules and assigs work activities, reviews and evaluates staff performance and oversees execution of the service area budget. Identifies technology needs and develops plans to prioritize and fund the projects. Participates in long-range planning, acquisition, disposal and management to accommodate the County's technology needs. Oversees function areas and staff responsible for project management, GIS, records management and technical systems. Develops, reviews and updates departmental policies and procedures to ensure service delivery related to the functional areas is carried out efficiently and continuously. Promotes, implements and supports the appropriate technologies within every Allegan County Government process by providing technology-based leadership and service. Develops, implements, supports and maintains all technologies. Assists the Executive Director of Operations in developing the annual budget for various financial activities including operating revenue and expenses along with capital expenses. Reviews and enters vouchers; Assists with monitoring and managing expenses and revenue. Develops capital improvement projects, prepares scoping documents and assists with developing requests for proposals, evaluate proposals and awards contracts. Reviews and/or creates plans and blueprints to develop materials requirements and cost estimates of proposed and approved projects. Develops specifications, analyzes bids, recommends contract awarding, and negotiates contracts for services, materials and supplies. Directs and manages the activities of contractors. Oversees the continuity, safety and security of County technology system Develops, recommends and enforces management policies and procedures regarding use of County's technology system. Required Education and Experience: Bachelor's degree in information technology Five (5) years of information technology experience Five (5) years of budget preparation experience Five (5) years of experience in leading and managing teams Experience with project planning, development and contract execution Knowledge of technology-based infrastructure solutions, including but not limited to client server systems, cloud computing, networking, telephony, information security, application development, and Internet solutions. Knowledge of geographical information systems and solutions Knowledge of records management. Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website: https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
$98.2k-129.1k yearly 17d ago
IT Project Manager (Networking)
Mindlance 4.6
Information Technology Manager Job In Kalamazoo, MI
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car. Duration: 9+ Month Job Description: Role and Responsibilities: • Liaison for all global sites and responsible for discovery, planning and implementation of project deliverables • Responsible for driving deployment of several requirements across multiple sites/regions simultaneously • Responsible for control over coordination, communication, escalation and follow up for issues • Work with cross-functional IT organizations and business clients • Create project schedules, milestones and delivery dates • Communicate regularly to project stakeholders with regard to project status IT Project Manager Requirements: • Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects • Solid knowledge of networking concepts a plus • PMP certification required • Familiarity with pharmaceutical plant manufacturing environment a plus • Experience overseeing multi-function project teams, globally • Excellent written and verbal communication skills • In-depth knowledge of Microsoft Project, Excel, Word and Outlook • Able to clearly communicate technical concepts to both technical and non-technical audiences Minimum education experience required: PMP Qualifications IT Project Manager Requirements: • Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects • Solid knowledge of networking concepts a plus • PMP certification required • Familiarity with pharmaceutical plant manufacturing environment a plus • Experience overseeing multi-function project teams, globally • Excellent written and verbal communication skills • In-depth knowledge of Microsoft Project, Excel, Word and Outlook • Able to clearly communicate technical concepts to both technical and non-technical audiences Minimum education experience required: PMP Additional Information All your information will be kept confidential according to EEO guidelines.
$79k-110k yearly est. 22d ago
PMP Certified IT Project manager_Network, Pharmaceutical exp_W2
360 It Professionals 3.6
Information Technology Manager Job In Kalamazoo, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for PMP Certified IT Project manager in Kalamazoo MI. Qualifications Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects Solid knowledge of networking concepts a plus PMP certification required Familiarity with pharmaceutical plant manufacturing environment a plus Experience overseeing multi-function project teams, globally Excellent written and verbal communication skills In-depth knowledge of Microsoft Project, Excel, Word and Outlook Able to clearly communicate technical concepts to both technical and non-technical audiences Additional Information In person interview is acceptable.
$85k-117k yearly est. 22d ago
IT Project Manager - Part Time
Grand Rapids Community College 3.8
Information Technology Manager Job In Grand Rapids, MI
The IT Project Manager provides Project Management responsibilities for the Project Management Office, a department within the Division of Information Technology. This position is responsible for planning, executing, and finalizing IT projects according to strict timelines and budgets, and supports Project Managers with existing projects. This includes coordination of resources, team members, and consultants in order to deliver projects according to plan while effectively communicating to stakeholders throughout the project lifecycle. Requisition ID: 73 Employee Group: Contingency Schedule: 28 Hours per week Compensation: $28.00/hr Reports to: Director of IT Project Management, Procurement, Licensing Posting Opens: 2/13/2025 Posting Closes: Open until filled ESSENTIAL FUNCTIONS Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Develop and deliver project proposals, requirements documentation, and presentations. Direct and manage project development from beginning to end. Manage and monitor project budget. Set and continually manage project expectations with team members and other stakeholders. Plan, schedule and track project timelines, milestones and deliverables using appropriate tools. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Provide regular status reports to stakeholders, utilize team members to determine reporting frequency, content, results analysis, and troubleshoot problem areas. Work with vendors to ensure contractual expectations are satisfactorily completed. Identify and resolve issues and conflicts within the project team. Proactively manage changes in scope, identify potential crises, minimize scope change and devise contingency plans. Effectively collaborate with operational managers to ensure milestones and project expectations are met. Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements. Supports IT Project Managers with existing projects. Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position. JOB SPECIFICATIONS Qualifications Associate s degree preferred Certification(s) in Project Management strongly recommended Work Experience 3-5 years experience in IT project management work. Experience with system migration projects. Technically competent with various software programs. Skills Risk Management: IT projects often come with risks related to technology, security, compliance, and budget restrictions. The ability to identify, assess and mitigates these risks is vital for successful project and asset management. Communication: Effective communication is key to building relationships with the project manager s team members, stakeholders, and vendors. The project manager must be able to convey technical information in a clear and understandable way to users with varying levels of technical knowledge. Leadership: Effective leadership is crucial in this position for motivating and guiding project teams. The IT project manager should be able to inspire and empower their teams to achieve project objectives. The project manager should also be able to instill trust and an open line of dialogue with members of their team. Time Management: Given the multiple tasks and responsibilities involved in managing IT projects and assets, most often simultaneously, strong time management skills are vital to prioritize work effectively and meet deadlines. Conflict Resolution: Conflicts can arise in any project and by any team member. The ability to mediate and resolve conflicts in a constructive manner is important for maintaining a positive working environment and continued project progress. Adaptability: The landscape of IT is constantly changing and the project manager must be able to adapt to changing circumstances quickly. Problem Solving: The ability to analyze complex problems, identify solutions and be confident in decision making is crucial. The project manager will often encounter unexpected challenges and must adapt quickly to find resolutions. Organization: Often times, data and documentation will be stored between several different systems. It is the duty of the project manager to develop an organizational system that works best for them and empowers them to keep track of, and prioritize tasks and projects as needed. Creativity: The project manager will often have to think of creative solutions to problems where a solution is not immediately present. The project manager should also be thinking of ways to continually improve their process , staying agile and adaptable. Physical Demands Sitting for extended periods of time. Physically able to participate in sessions, presentations, negotiations, and meetings. Mental Demands Stress Management: IT projects often come with tight deadlines, unexpected issues and high levels of impact. Managing stress and staying calm under pressure is crucial for effective decision making and maintaining the morale of the team(s). Continuous Learning: Keeping up to date with the ever-evolving IT landscape and best practices requires continuous learning and adaptability. People Management: Project Managers will often encounter challenging situations when working with individuals who have conflicting interests, strong opinions or difficult personalities. Handling these conflicts and managing team dynamics while maintaining a positive attitude and productive work environment requires strong people management skills. Working Conditions GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website BENEFITS Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership. Continuous Learning: Career development and educational opportunities. Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution. APPLICATION / HIRING PROCESS Please fill out an application at ************************** Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available. Only applicants living in the state of Michigan can apply for GRCC careers. NONDISCRIMINATION STATEMENT Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
$28 hourly 39d ago
IT Engineer, Regulatory Affairs
Zoetis 4.9
Information Technology Manager Job In Kalamazoo, MI
Role Description: Reporting to the VMRD ZTD Regulatory Affairs Lead, this role will be responsible for providing expertise in understanding the working elements, with emphasis on the underlying data, for the suite of applications used to support the VMRD Global Regulatory Affairs area. This knowledge will be used to ensure the reliability of the data used to support these key business functions, to ensure the stability of the applications that rely on such data, and to help shape the future direction of the solutions provided to the business areas. Responsibilities: Be a key resource for understanding the working elements of the Global Regulatory application portfolio, including: vendor and in-house applications, associated databases, data sources, upstream and downstream movement of associated data, automated reporting of data to (and acknowledgements from) multiple regulatory agencies, and reliance on foundational technologies Design and/or implement complex changes to Regulatory applications, and/or underlying databases, that require a high degree of technical understanding Ensure that ZTD SOPs are adhered to and that the application suite remains in a documented state of control Prepare technical documentation needed for the SDLC milestones for Global Regulatory applications Work with other groups within ZTD that manage infrastructure elements that support Regulatory applications, as well as up and downstream applications to address problems and or needed changes or additions to such services or applications Work with business users to implement and test releases prior to production rollout Work with external application vendors to diagnose and solve issues found within the applications Serve as Level 3 support and be a resource for consultation for technical questions from application support resources, as needed Ensure maintenance scheduled is pre-approved and acknowledged by impacting business teams Provide input for business analysis conducted on behalf of the Global Regulatory area For new applications, or major upgrades, assist with the application knowledge transfer to primary support team prior to implementation Qualifications: Bachelor's degree related to information technology, computer science, or relevant field Experience with TrackWise based workflow applications - including configuration updates, interface/automation development, instance migrations and TrackWise API - ideally within a Regulated Product business environment Experience with Alteryx ETL tool - data interface and report development Crystal Reports - design and development Experience in the Pharmacovigilance business area is a plus Experience with implementing validated applications and maintaining them in a state of control Experience with implementations utilizing vendors and/or internal departments Experience with system administration and configuration Excellent interpersonal and communication skills with the ability to build relationships Ability to prioritize issues and drive progress in ambiguous situations Technical Skills: At least 3 years of experience with: TrackWise software, including TrackWise API JAVA Alteryx Relational database knowledge Crystal Reports Informatica experience is preferred Business Objects - optional Experience with off-the-shelf systems configuration and management Experience with system integration and API tools Training in TrackWise software Travel Requirements: 0-10% The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in Colorado. Base pay may vary based on location and other factors. Base Pay Range: $91,000 - $131,000 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in California, NJ Remote, NY Remote, or Washington. Base pay may vary based on location and other factors. Base Pay Range: $96,000 - $148,000 This position is eligible for short-term incentive compensation. The position is also eligible for long-term incentive. We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$91k-131k yearly 51d ago
IT Systems Administrator and Scrum Master
National Heritage Academies 4.5
Information Technology Manager Job In Grand Rapids, MI
At National Heritage Academies (NHA), the Student Information System (SIS) & Application Administrator / Scrum Master is part of a my NHA software team and resides in the Technology Services Department. This position will report to the my NHA Application Manager and will be a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies. Working within the SAFe Agile process, the SIS & Application Administrator / Scrum Master will build strong collaborative relationships with business partners and system users to provide outstanding support, be a strategic partner, and act as a servant leader and coach for your assigned product team. You will be a key member of the team responsible for understanding business logic and user needs that will help continuously improve our custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. You will act as liaison and point of contact between the product team and other stakeholders, as well as communicate with other management, Scrum Masters, developers, product managers and technical support specialists on product issues or roadblocks. The selected individual will work out of our Service Center which is in Grand Rapids, Michigan. This person will be solution-focused, quality-driven, and will contribute on a team of talented and dedicated individuals. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: You will be a key member of an Agile software product team with responsibility for helping all members of the team take collective ownership for the success of software systems by communicating effectively, planning & coordinating work as a team, advocating for customers, and supporting the team to meet delivery goals. Partner with a Product Owner in developing strong partnerships with key business and education teams to understand their goals, business requirements, coordinate priorities, and help our partners achieve successful outcomes through a continuous improvement model. Serve as a trusted advisor for our business and education partners. Be an advocate for our customers' success by collecting regular feedback from users to identify new opportunities, help solve problems, and continuously improve our software tools. Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of our customers, to translate requirements and acceptance criteria into user stories and deliverables. Partner with Scrum Masters, Product Owners, Quality Assurance Analysts, and Software & Database Engineers to prioritize work and plan iterations that reflect the needs of our customers. Build an understanding of customer support trends and issues, and then incorporate this feedback into the work prioritization process to help ensure customer success. Assist with the change management process representing your program and applications. Provide feedback to the product team to ensure successful system deployments, configurations, and maintenance. Work with software vendors and other product team members to upgrade and enhance systems. Ensure that system integrations meet functional specifications and technical requirements and provide ongoing monitoring and support. Perform daily monitoring and troubleshooting of assigned modules, applications, and systems. Provide outstanding second-tier customer service to users who are experiencing issues with my NHA. Work to continuously improve how the SIS & Application Administrators process user tickets. Organize and facilitate project/feature planning, daily stand-up meetings, reviews, retrospectives, iteration and release planning, demos and other Scrum-related meetings. Track and communicate team velocity and iteration/release progress. Maintain and educate the product team on team processes and procedures. Ensure the product teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Monitor team workflow and remove obstacles as needed. Help the product teams achieve higher levels of scrum maturity. Remove impediments and resolve conflicts and issues that occur outside and within the product team. Cultivate and support a culture of learning and teaching. Assist with internal and external communication, improving transparency, and radiating information. QUALIFICATIONS: Bachelor's degree in Computer Science or related field or equivalent job experience 3+ years of work experience with enterprise applications Scrum Master certification or completed training preferred 1-3 years of experience working as a Scrum Master or similar position Experience with custom-developed software systems and working with application development teams in an Agile environment Excellent written and verbal communication skills, as well as being a great listener Experience with Microsoft SQL Server and other enterprise applications helpful but not required Customer service skills, understanding of and focusing on clients' needs, establishing credibility, and building positive, professional, relationships with partners are required Has an understanding of the software development life cycle Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally Requires strong time management skills, attention to detail, and must be resourceful Organized and detail-oriented with analytical, problem-solving, and troubleshooting skills Experience providing requirements for custom-developed software and working with application development teams is helpful but not required Experience with technology, working with students or teachers using technology, or rolling out new technology to schools is preferred This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.
$53k-61k yearly est. 12d ago
Director of Information Technology - Construction Industry Expert
Rockford Construction 3.6
Information Technology Manager Job In Grand Rapids, MI
Rockford Construction is looking for a Director of IT who understands construction inside and out, not just someone who manages technology, but someone who speaks the language of job sites, project managers, and field teams. The ideal candidate is equally a construction management professional and an IT leader, someone who has worked in the industry, understands how projects are built, and knows how to make technology work for construction teams. This person will lead IT strategy, optimize construction, property management, and real estate technology, and ensure that our systems enhance productivity and efficiency across all projects. KEY RESPONSIBILITIES IT Strategy & Leadership: Develop and execute a technology vision that aligns with the way construction projects are managed and delivered. Provide hands-on IT leadership to construction teams, ensuring technology aligns with field operations and business goals. Construction Technology Expertise: Lead and optimize construction, property management, and real estate technology solutions by managing and improving Procore (Project & Financial Management, Bidding, Preconstruction), Acumatica, Yardi, and Ironclad, while also evaluating and implementing emerging tools like Outbuild, SyncEzy, and Buildr CRM to enhance operational efficiency. Power BI & Data Analytics: Ensure seamless data integration and system performance across multiple platforms, working closely with Business Analysts to leverage Power BI, develop and refine dashboards, reports, and insights. Implementation & Optimization: Ensure full utilization and integration of our existing IT solutions, maximizing their effectiveness across the company, and partnering with department leaders to implement appropriate training. Job Site & Office Integration: Ensure IT solutions seamlessly support field teams, superintendents, and project managers to keep projects moving efficiently, while capturing and daylighting data to support KPI tracking and business oversight. Data Management Across Multiple Locations: Oversee the organization, security, and accessibility of company data across job sites, remote offices, and headquarters, ensuring seamless collaboration. Cybersecurity & Data Protection: Safeguard project data, ensure compliance, and implement IT security best practices tailored to the construction industry. Infrastructure & Support: Oversee IT infrastructure, cloud solutions, and mobile technology to improve connectivity between office and field operations. Process Improvement & Digital Transformation: Drive innovation by implementing technology solutions that improve workflows, scheduling, and cost management. Collaboration with Operations Teams: Work closely with construction leadership to ensure IT decisions support project execution, safety, and efficiency. Vendor & Budget Management: Evaluate and implement cost-effective IT solutions that maximize ROI and align with our company's growth and revenue size. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred. A minimum of 7 years of experience in IT management or technology leadership roles. Prior experience in construction management, project management, or operations, with a deep understanding of how construction firms operate. Proven IT leadership experience, with expertise in construction-specific software and technology solutions. Hands-on knowledge of how technology impacts job sites, field teams, and project timelines. Strong ability to evaluate, implement, and optimize IT tools for scheduling, estimating, and project management. Experience with Power BI, data analytics, and reporting tools, working alongside a Business Analyst to drive insights. Experience managing data across multiple locations, ensuring accessibility, security, and seamless integration across job sites and offices. Experience with cybersecurity, cloud computing, and network systems in a construction environment. Excellent leadership, problem-solving, and communication skills. Benefits Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations. Who We Are At Rockford, we're not just in the business of creating buildings - we're creating neighborhoods, businesses and communities and we're looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we've built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We're delivering forward-thinking ideas with an approach that's built on safety, teamwork and a dedication to quality. Office The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction. Rockford Construction is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford Construction will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.
$134k-184k yearly est. 23d ago
VP of IT/Technology
ODL 4.1
Information Technology Manager Job In Zeeland, MI
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. The Vice President of IT/Technology will lead the company's technology strategy, ensuring alignment with business goals while fostering innovation and operational efficiency. This nonexecutive VP will oversee the phased ERP reset project, drive the development of an AI strategy, and position the company for future technological advancements. The ideal candidate will have strong experience in overseeing complex ERP implementation or reset projects, a thorough understanding of cybersecurity risk mitigation protocols; a deep understanding of leveraging technology for business transformation, and a demonstrated ability to lead IT teams in a values-driven, fast-paced global organization. What you'll do: Strategic Leadership: Develop and execute a forward-looking IT strategy that aligns with the company's business objectives and values. Partner with executive leadership to identify opportunities for technology-driven growth and efficiency. Promote a culture of innovation, collaboration, and continuous improvement within the IT function. ERP Reset Leadership: Lead and oversee the successful execution of the phased ERP reset project, including the transition to Oracle Fusion. Ensure cross-functional alignment and adoption of new ERP systems, processes, and capabilities. Leverage prior ERP reset or implementation experience to address challenges proactively. Cybersecurity Leadership: Establish and oversee a comprehensive cybersecurity strategy to safeguard the company's data, systems, and infrastructure. Identify, assess, and mitigate risks, ensuring compliance with industry standards and regulations. Lead incident response planning and execution, including the development of protocols and training for employees. Stay current with evolving cyber threats and implement proactive measures to address them. Operational Excellence: Lead and manage the IT department, including infrastructure, applications, security, and support services. Establish and manage IT budgets, ensuring cost-effective solutions that align with the company's financial goals. Maintain robust IT governance and risk management frameworks to support overall business objectives. AI Strategy Development: Develop and implement a strategic roadmap for AI adoption to enhance decision-making, operational efficiencies, and customer experience. Stay ahead of emerging technologies to integrate AI into the company's operations effectively. Leadership and Team Development: Recruit, develop, and retain top IT talent, fostering a culture of accountability, engagement, and professional growth. Act as a mentor and leader, championing the company's values in all aspects of technology leadership. What you'll need: Bachelor's degree in Information Technology, Computer Science, or a related field; advanced degree preferred. 20 or more years of progressive leadership in IT management, preferably in a middle-market manufacturing environment. Demonstrated success in leading ERP implementation or reset projects; Oracle Fusion experience is a plus but not required. Expertise in AI strategy development and practical implementation in a corporate setting. Strong knowledge of cybersecurity best practices, threat management, and risk mitigation strategies. Experience designing and implementing cybersecurity frameworks, tools, and protocols. Robust understanding of IT infrastructure, digital transformation, and enterprise applications. Exceptional leadership, communication, and interpersonal skills. Values-driven, with a track record of fostering a positive and collaborative corporate culture. What you'll get: Health, Dental, and Vision insurance Prescription Plan 401(k) with company match Hybrid work environment Tuition Reimbursement Disability Plan Paid Vacation and 10 Holidays Health Club Reimbursement Bonus program Wellness program What we do: Driven by continual innovation and trusted customer partnerships, ODL is a visionary building products leader delivering a full breadth of high-quality door and insulated glass offerings. With an expanding portfolio of entry doors and doorlights and industry's leading lineup of blinds between glass, we feel our best days are ahead of us. Our purpose is to Make Your Life Better™ with everything we do and every product we make. We have intentionally cultivated a culture of recognition and personal accountability. Our employees have rated ODL as a Great Place to Work for several years running in all countries of operation. Headquartered in Zeeland, Michigan, ODL was founded in 1945. Today, thousands of employees work at one of our fourteen global locations. Visit our careers page to learn more about culture and opportunities at ODL. Shift First Shift (United States of America)
$139k-203k yearly est. 60d+ ago
IT Manager - Networking & Helpdesk
Atonne Group Inc.
Information Technology Manager Job In Wyoming, MI
Job Title: IT Manager - Networking & Helpdesk Reporting To: IT Director Working Schedule: 8 AM to 5 PM, 1 hour lunch, Monday to Friday. Hybrid Schedule: 1 Day Remote, 4 Days In-Office Job Summary/Objective of Job We are seeking a skilled IT Manager with a strong background in networking and helpdesk management to join our team. The ideal candidate will have at least 3 years of experience in managing IT infrastructure, providing technical support, and leading a team of IT professionals. This role requires excellent problem-solving skills, a proactive approach, and the ability to work in a fast-paced manufacturing environment. Summary of Essential Job Functions: Oversee the daily operations of the IT helpdesk and networking teams. Manage and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points. Ensure timely and effective resolution of helpdesk tickets and technical issues. Develop and implement IT policies and procedures to ensure the security and reliability of the network. Monitor network performance and troubleshoot any issues to minimize downtime. Collaborate with other departments to understand their IT needs and provide appropriate solutions. Train and mentor IT staff, fostering a culture of continuous learning and improvement. Stay up to date with the latest industry trends and technologies to ensure the organization remains competitive. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field. Minimum of 2 years of experience in IT management, with a focus on networking and helpdesk support. Strong knowledge of network protocols, hardware, and software. Experience with network security practices and tools. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Qualifications: Certifications such as CCNA, CompTIA Network+, or similar. Experience with Cisco Meraki and Watchguard appliances. Experience with cloud-based networking solutions. Familiarity with ITIL or other IT service management frameworks. Performance Metrics: Productivity Efficiency Profitability Leadership Initiative Time Management Communication Proficiency Safe Work Habits Physical Demands: Lifting, carrying, pushing, and pulling up to 50 lbs.: This involves handling various materials or equipment that may weigh up to 50 pounds. Tasks could include moving boxes, loading and unloading supplies, or transporting items within the facility. Proper lifting techniques and safety measures should be followed to prevent injury. Frequently walking and/or kneeling: This task requires moving around the workspace regularly, which may include walking long distances or kneeling to access lower shelves or equipment. It is important to wear comfortable and supportive footwear to reduce fatigue and risk of injury. Frequent sitting and typing: This involves spending extended periods seated at a desk, performing tasks such as data entry, document preparation, or other computer-based work. Ergonomic seating and proper posture are essential to avoid strain and maintain comfort. Speaking and hearing: This task includes communicating effectively with colleagues, clients, or customers, either in person or over the phone. Clear articulation and active listening skills are important to ensure accurate information exchange and effective collaboration. Travel: Limited travel may be required 0-25% Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$69k-101k yearly est. 34d ago
PMP Certified IT Project manager_Network, Pharmaceutical exp_W2
360 It Professionals 3.6
Information Technology Manager Job In Kalamazoo, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for PMP Certified IT Project manager in Kalamazoo MI. Qualifications Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects Solid knowledge of networking concepts a plus PMP certification required Familiarity with pharmaceutical plant manufacturing environment a plus Experience overseeing multi-function project teams, globally Excellent written and verbal communication skills In-depth knowledge of Microsoft Project, Excel, Word and Outlook Able to clearly communicate technical concepts to both technical and non-technical audiences Additional Information In person interview is acceptable.
$85k-117k yearly est. 60d+ ago

Learn More About Information Technology Manager Jobs

How much does an Information Technology Manager earn in Cutlerville, MI?

The average information technology manager in Cutlerville, MI earns between $81,000 and $165,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average Information Technology Manager Salary In Cutlerville, MI

$116,000

$81,00010%

$116,000Median

$165,00090%

What are the biggest employers of Information Technology Managers in Cutlerville, MI?

The biggest employers of Information Technology Managers in Cutlerville, MI are:

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Information Technology Manager Cutlerville, MI Jobs

Information Technology Manager Jobs in Cutlerville, MI

Maintenance and Technical Services Manager

Mgr, IT Operations

IT Administrative Manager - Grand Rapids MI

IT Systems Administrator and Scrum Master

IT Generalist

IT Systems Administrator

IT Systems Administrator and Scrum Master

Director of Information Technology - Construction Industry Expert

VP of IT/Technology

IT Manager - Networking & Helpdesk

Information Services Director

IT Project Manager (Networking)

PMP Certified IT Project manager_Network, Pharmaceutical exp_W2

IT Project Manager - Part Time

IT Engineer, Regulatory Affairs

IT Systems Administrator and Scrum Master

Director of Information Technology - Construction Industry Expert

VP of IT/Technology

IT Manager - Networking & Helpdesk

PMP Certified IT Project manager_Network, Pharmaceutical exp_W2

Learn More About Information Technology Manager Jobs

How much does an Information Technology Manager earn in Cutlerville, MI?

What are the biggest employers of Information Technology Managers in Cutlerville, MI?