Information Technology Manager Jobs in Calexico, CA

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. This role will be based in our Mountain View, CA campus. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. LinkedIn is looking for a Manager, Service Management to transform and lead our Service Management team within the Productivity Engineering Operations organization. Your mission is to drive reliability for employee facing systems, advocate for effective observability and monitoring, and leverage automation to reduce employee-impacting issues, whether through minimizing tickets or preventing outages before they occur. You will lead a cross-functional team owning Critical Incident and Problem Management, Change Management, and IT Data Architecture/Service Portfolio. Each of these functions plays a key role in driving scalability and unlocking options for automation and continuous improvement that will streamline operations and help our Engineering teams to improve their products for our employees. This is more than a management role-it's an opportunity to lead a transformation that directly impacts employee productivity and operational resilience across the organization. Responsibilities: • Lead and manage a multi-disciplinary team of ITSM professionals across critical incident management, change management, service data architecture (CMDB, service portfolio), and product operations. Provide vision for your team and ensure they have the coaching and support necessary to drive transformation within our organization. • Act as a strategic partner to leadership, collaborating to define and execute the vision for modernizing service management across the organization. Work across operations, engineering, and business stakeholders to ensure seamless service delivery and alignment with business needs. • Leverage observability insights to improve incident response, problem management, and proactive risk mitigation by ensuring actionable data is used for faster resolution and trend analysis. Identify and set expectations for observability by working closely with Engineering teams to ensure critical systems have proper monitoring and alerting. Act as a primary advocate and key customer for Engineering-led observability initiatives. • Use monitoring and telemetry data to drive meaningful operational improvements by Engineering teams and ensure Service Management has full visibility into service health. • Champion automation strategies (including, but not limited to, use of gen Ai) to reduce manual processes, improve service efficiency, and minimize employee disruptions within the service management space. • Establish and monitor key performance indicators (KPIs) to track the effectiveness of service management processes and drive data-driven improvements. Create and publicly report on metrics such as incident response times, system uptime, change success rates, and automation efficiency to ensure continuous service optimization. Run regular operations review with key leadership to provide insights that can help drive decision-making and strategy. • Lead and support Critical Incident Management to ensure effective management and swift resolution of high-priority incidents. Serve as an escalation point for critical issues, driving clear communication and rapid response to minimize business impact. • Own the Problem Management function to identify root causes, prevent recurring incidents, and drive systemic improvements. Collaborate with cross-functional teams to analyze trends, implement corrective action plans, and proactively identify areas for continuous improvement. • Lead and continuously improve the Change Management process, ensuring successful deployment of system updates while partnering with engineering and operations teams to minimize risks, maintain system reliability, and balance agility with stability. Basic Qualifications: • BA/BS Degree in Information Technology Management, Engineering, Computer Science, or related technical discipline, or equivalent practical experience • 1+ year(s) of management experience or 1+ year(s) of staff level engineering experience with management training • 7+ years of experience in IT operations, service management, or related fields • 5+ years of owning or driving ITSM functionality in ServiceNow (or similar systems) • Experience with systems reliability, observability, or automation initiatives in complex environments • Experience in IT service management frameworks (e.g., ITIL) and best practices Preferred Qualifications: • 10+ years of experience in IT service management, service operations, or IT leadership roles 5+ years of people management experience, including leading cross-functional teams with a global footprint • Proven track record in transforming IT service organizations, with hands-on experience driving automation and process improvements • Demonstrated success in managing critical incident response, change management, and data architecture functions (including CMDB/CSDM) • Extensive experience with modern service management tools and observability platforms (e.g., ServiceNow, Splunk, Datadog, Grafana) • Able to develop, maintain, and manage advanced reporting, analytics, dashboards, • Able to write and optimize SQL queries to extract, manipulate, and analyze data from various databases for analysis • Strong analytical and problem-solving skills, with the ability to leverage data to tell stories and drive decision-making • Excellent communication, leadership, and stakeholder management skills, with the ability to influence across all levels of the organization • Comprehensive understanding of enterprise IT infrastructure and IT logistics, including hardware lifecycle management, asset tracking, and the coordination of IT resources to support business operations Suggested Skills: • IT Service Management • Observability • Automation • Strategic Leadership LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $112,000 -185,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit ************************************** Equal Opportunity Statement LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: -Documents in alternate formats or read aloud to you -Having interviews in an accessible location -Being accompanied by a service dog -Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

A large clean energy client is seeking an IT Manufacturing Support Technician. This role is ideal for technical experts who thrive under pressure, enjoy solving problems, and excel in dynamic environments. The IT Manufacturing Support Technician will play a crucial role in maintaining the efficiency of manufacturing lines and supporting the client's mission to accelerate the transition to sustainable energy. REQUIRED SKILLS AND EXPERIENCE Minimum of 5 years' experience in a desktop support or system admin role. Proficiency in troubleshooting hardware issues and replacing hardware on Windows machines. Experience with troubleshooting printers, barcode scanners, handheld radios, and digital signage. Ability to troubleshoot basic client-side network issues (DHCP, DNS, Static IP). Availability for swing shift, weekends, and on-call support. NICE TO HAVE SKILLS AND EXPERIENCE Experience with Linux support. Experience with network hardware support. DevOps experience. Compensation: $45/hr to $50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Purpose The principal objective of this role is to oversee and manage the company's DevOps efforts, cloud infrastructure, and database administration teams (SQL Server/Postgres). The individual will lead initiatives to automate and streamline operations for Azure and AWS environments. Responsibilities include managing and mentoring teams, ensuring operational efficiency, and driving continuous improvement in processes and performance. Duties & Responsibilities Actively manage and mentor a distributed team of Database Administrators (SQL Server/Postgres) and DevOps engineers. Oversee cloud infrastructure management and DevOps automation efforts for Azure and AWS. Design, implement, and monitor CI/CD pipelines and other automation frameworks. Ensure high availability and scalability of infrastructure and applications. Collaborate with development and operations teams to ensure proper integration and alignment of cloud services and infrastructure. Participate in planning activities including iteration planning, release planning, and quarterly planning. Report progress and status of operations to senior management. Facilitate communication within and across teams to ensure delivery and alignment. Work with teams to provide guidance in translating business requirements into adaptable, scalable, and reusable infrastructure solutions. Participate in architecture and design reviews with the development team and Technical Leads and provide guidance and feedback as appropriate. Help establish quality methodologies, metrics, and standards. Enforce team processes and adherence to development and operational standards. Recruit for open positions, including contract or temporary help, as appropriate. Other tasks as assigned. Requirements Demonstrated success in managing teams of DBAs and DevOps engineers, establishing environments conducive to achievement, performance, and commitment. Strong understanding of cloud infrastructure (Azure and AWS) and automation practices. Proven experience with CI/CD pipelines, infrastructure as code, and containerization (e.g., Docker, Kubernetes). Able to quickly grasp business and informational concepts and help the team turn those into viable solutions. Able to motivate direct reports to meet committed delivery schedules. Follows guidelines, policies, and direction from leadership. Desire to collaborate with colleagues and customers to solve problems and provide solutions. Commitment to continuous improvement and professional development both personally and for the team. Familiarity with a variety of software development concepts, practices, and procedures. Able to dive into technical problems and drive the team to a solution if the need arises. Able to direct and coordinate team activities to help ensure successful completion of major projects on time and on budget. Must be able to present information to all levels of management. Able to manage and prioritize multiple tasks. Strong organizational and verbal/written communication skills and attention to detail. Qualifications Bachelor's degree in MIS, Information Technology, Computer Science, Business Administration, Engineering, or related field, or equivalent work experience required. Master's degree in related field a plus. 3+ years of experience leading teams in DevOps, cloud infrastructure management, or database administration. 5+ years of experience in cloud infrastructure design, deployment, and management (Azure and AWS). Strong technical background with awareness of DevOps tools, technologies, and methodologies. Salary $120,000-140,000

About the Role ● Provide comprehensive IT support, resolving Tier 1, and 2 issues and following through on issue resolution to completion. ● Respond to help desk inquiries promptly and take corrective actions to solve problems with minimum impact to the customer ● Address the IT portion of employee onboarding and offboarding transitions. ● Troubleshoot hardware and software errors, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues both in person or remotely. ● Provide IT or application training to employees. ● Document support tasks and create processes when needed ● Support and maintain video conferencing room, badge system, and security system. ● Perform routine maintenance and reviews on IT equipment and services. ● Work on IT projects as assigned About You ● Ability to read and understand Chinese ● 2 years of experience as an IT Help Desk/Support Technician ● Thorough understanding of Networking concepts such as Network protocols, TCP/ IP, DHCP, and DNS. ● Experience with basic networking troubleshooting ● Experience setting up systems from scratch ● Experience working with different OS (Windows, MacOS, and Linux) ● Hands-on experience working with a ticketing system. ● Possess good verbal and written communication skills ● Possess the ability to multitask ● Basic experience managing Google Workspace, Microsoft Active Directory, Zoom, etc. ● Ability to lift 50 lbs. Benefits: 401(k) Health insurance Life insurance If you have interests, please send your resume to ********************

VP of Engineering / CTO - AI & Robotics Startup (Stealth Mode) Compensation: $100K-$250K + Significant Equity About Us We are a cutting-edge AI robotics startup in stealth mode, pioneering intelligent automation solutions for advanced manufacturing and aerospace. Our mission is to push the boundaries of robotic intelligence, enabling seamless collaboration between humans and machines. With a prototype and MVP ready for launch, we are gearing up for rapid expansion. Founded by an AI and robotics expert with deep industry experience, we are assembling a world-class leadership team to redefine the future of automation. We are looking for a visionary VP of Engineering / CTO to lead our technical strategy and drive the development of our next-generation robotics platform. The Role As VP of Engineering / CTO, you will define the company's technical vision, build and lead an elite engineering team, and spearhead the development of our AI-driven robotics stack. You will oversee both software and hardware engineering, ensuring our robotic systems are scalable, high-performing, and built for real-world industrial applications. Key Responsibilities Technical Strategy & Leadership: Define and execute the engineering roadmap, aligning technology development with business objectives. Full Autonomy Stack Development: Lead R&D for autonomy, SLAM, localization, motion planning, and perception-driven robotics. AI & Robotics Integration: Oversee the development of AI-powered robot control systems, leveraging deep learning and reinforcement learning. Software & Hardware Synergy: Ensure seamless integration between embedded AI, cloud computing, and robotics hardware. Scalability & Infrastructure: Architect a hybrid cloud-edge system for fleet coordination, real-time processing, and data security. Team Building & Culture: Recruit, mentor, and lead a world-class engineering team, fostering a high-performance, collaborative culture. Cutting-Edge Research: Stay ahead of emerging AI, robotics, and automation trends, implementing innovative technologies into our platform. Strategic Partnerships: Collaborate with industry leaders, research institutions, and technology providers to accelerate product development. What We're Looking For Deep Technical Expertise in Robotics & AI: Strong background in robotic autonomy, perception, and control systems. Hands-on Engineering & Leadership: Experience building and leading high-performing engineering teams in fast-paced environments. Software & Embedded Systems Proficiency: Expertise in C++, Python, ROS2, CUDA, and AI/ML frameworks (PyTorch, TensorFlow). Cloud & Edge Computing Experience: Knowledge of distributed systems, Kubernetes, Docker, and real-time robotics infrastructure. Startup & Scale-Up Experience: Ability to thrive in an early-stage, high-growth company, making strategic and tactical decisions. Industry Background: Experience in robotics, aerospace, AI research, or industrial automation; prior roles at NVIDIA, SpaceX, Amazon Robotics, Tesla Optimus, or similar is a plus. Advanced Degree Preferred: PhD or Master's in Robotics, Computer Science, AI, or a related field. Why Join Us? High-Impact Role: Shape the future of AI-powered robotics and lead the development of groundbreaking technology. Equity & Growth: Significant equity stake in a fast-growing startup, offering immense career and financial upside. Innovative Culture: Work with top-tier engineers and researchers in a cutting-edge, high-energy environment. Real-World Application: Build and deploy AI-driven robotics solutions that transform global industries. If you are a visionary engineering leader ready to build the future of AI and robotics, we want to hear from you. Apply now to be a key part of our groundbreaking journey! About Blue Signal: Blue Signal is a leading executive search firm, specializing in engineering recruitment. Our engineering recruiting team has expertise placing high-performing talent in areas such as electrical, mechanical, civil, and telecom engineering. Learn more at bit.ly/46IAFRJ

SiLC Technologies is a silicon photonics innovator delivering coherent vision and chip scale FMCW LiDAR solutions that help machines see like humans. We are bringing forth our deep expertise to advance market deployment of coherent 4D imaging solutions across a wide range of industries - including mobility, industrial machine vision, AI robotics, augmented reality, and consumer applications. We are looking for a Senior Technical Manager/Director who will lead a team of optical design, mask layout and test engineers and drive further innovations in SiLC's industry-leading silicon photonics integration platform. JOB RESPONSIBILITIES. Lead a team of engineers to add additional capability to SiLC's existing silicon photonics platform Implement a rigorous design review process and ensure on-time tape out of mask designs Maintain and develop partnerships and collaborations with wafer fabs and other external vendors Manage test resources and ensure efficient and timely wafer and die level characterization Work effectively with the product development team in SiLC to ensure product design requirements are met Ensure efficient transfer of designs to manufacturing MINIMUM QUALIFICATIONS PhD in integrated optics/silicon photonics At least 5 years industry experience working on integrated photonics products Technical knowledge of the design and test of passive, active and WDM integrated optical devices Ability to adapt and operate under tight deadlines Strong verbal and written communication skills

Job Title: IT Systems Specialist - Helpdesk Support Employment Type: Full Time Contract Length: Full Time We have an exciting opportunity for a highly motivated professional to fill the position of IT Systems Specialist. WHAT YOU WILL DO: The IT Systems Specialist is technically skilled with good problem-solving abilities. This is a hands-on role supporting internal, remote employees, contractors and Managed Services customers. IT Systems Specialists are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. This role requires the ability to listen to internal customer technical needs, understand their problems and implement solutions to them. Supporting end users via requests (tickets and verbal) Running new cables Installing servers and UPS's into racks Configuring or repairing new laptops and desktops; maintaining workstations and network performance Installing operating systems and applications Backing up data Swapping out hardware such as hard drives Perform research, troubleshooting Setting up new employee workstations Preparing purchase requisitions and ordering new equipment and parts Keeping track of inventory Active Directory password resets, additions/updates Configuring VOIP phones Process documentation Training colleagues. Other related duties and tasks as assigned. ABOUT YOU: HS Diploma/GED or Associates degree 5+ years' experience in computer hardware repair and helpdesk support. Attained or working towards CompTIA Security+ certificate. Knowledge of Apple and Windows machines Excellent written and verbal communication skills. Good interpersonal skills. Proficient in software installation. Attention to detail. Good problem-solving skills. Good customer service skills. KNOWLEDGE SKILLS ABILITIES AND OTHER CONTRIBUTIONS: Knowledge of operating systems, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to keep up-to-date technically and apply new knowledge to the job role. Thanks & Best Regards Piyush Sharma Recruitment eMail: ****************** | ************** 7014 East Camelback Road, Suite 1452 Scottsdale, Arizona 85251

The System Integration Engineering Manager will play a critical role in the transfer of next-generation laser wafering tool designs from R&D to Manufacturing Engineering, verifying the functionality and performance capabilities of prototype systems. This is a new position, which will be responsible for the hire and leadership of a team of integration and test engineers and technicians. Core Responsibilities : Build and lead a team to execute integration and verification plans, ensuring functionality and performance of prototype systems. The scope of systems will include individual wafering stations, networked stations, and complete wafer processing lines. Take on prototype ownership including planning, staffing, and qualification to support program plans. Work with stakeholders from different departments to ensure alignment on system integration plans, while building strong lines of communication. Resolve design flaws, including hardware and software interface/communication mismatches. Assess and mitigate risks associated with system integration. Capture and drive the resolution of integration issues. Assure documentation of assembly and test procedures. Assure quality of software testing and validation methods and techniques. Travel to customer sites as required to support product introduction or local site support. Maintain a safe work environment through review of proposed work, testing, and containment actions, as team members will work with lasers, ladders, platforms, and chemicals. Requirements A Bachelor's degree in an appropriate area of science or engineering, with advanced degrees preferred 8 years of applicable industry experience, with 2-3 years experience in leadership roles Experience with 3D CAD and 2D Drawings (Geometric Dimensioning & Tolerancing (GD&T)). Experience working in the integration of electrical and mechanical components, systems, and assemblies. Prototype ownership, working with systems, hardware, and software engineering teams to define and resolve integration challenges, assuring systems components are compatible in terms of electrical, mechanical, and software interfaces while delivering functional capabilities and performance levels required to fulfill applications requirements and stakeholder needs. Experience working with laser systems and laser safety is highly desired. Strong problem-solving and troubleshooting skills. Ability to work in a clean room environment with safety gear Strong planning skills and ability to set priorities Ability to work effectively in a team and independently.

Fremont CA - Remote VP Strategic Account - IT Solutions for Bay Area CA This role requires a minimum of 15+ years of selling and managing complete P&L for Product/Platform Engineering and Data related services to Large Fortune 100 organizations belonging to the Technology industry segment. The role demands knowledge and experience of: Customer Acquisitions: Identifying, prioritizing and targeting prospective new business within our large strategic customer base. Developing a comprehensive customer plan and a sales strategy to identify prospects and key decision makers within the existing accounts, and contacting/qualifying prospects. Presenting the company's services, responding to Requests for Proposals/Quotes, driving delivery and closing new business opportunities and growing the account base. Open new groups within the organizations while owning the opportunity management cycle: Prospect-Evaluate-Propose-Close working closely with our technology solution and delivery leaders. Evidence of having built an annual book of business of at least 5 million dollars from brand new customers. New business development through direct sales. You have a knack for driving sales teams, increase mindshare, enhance brand reputation and provide a competitive edge. Understanding of trends, buying decisions and prevalent pain points for Business and Technology decision makers Strong network across the Industry segment with proven ability to acquire and grow new customers Implementing a sales strategy that drives consistent sales results - solid sales pipeline of qualified deals and win rates on par with industry standards Ability to develop positive relationships leading to deep understanding of their needs and long term strategies Effectively manage, document and archive sales activity and contacts in SFDC Accountable for the accounts receivables Customer Satisfaction: Collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the customer and provide an enhanced customer experience Provide continuous monitoring of project status to ensure customer expectations are being met Build referenceable customers and utilize these references to expand within the customer base Ensure a smooth transition once an account management team is identified for the account Offering/Competency Development: Ability to drive new solutions offerings and craft turn-key solutions for the client's business needs Strong Business knowledge of the Industry and Technology (both creative and disruptive ) and competitive intelligence to have conversations across C-level with client organizations. Support the solutions teams with customer perspectives and market intelligence to develop new vertical and horizontal solutions. Showcase our solutions as a strategic fit for the customer organization through planned client engagement strategies. Adhere to our sales process and strategic account planning methods, while bringing your own experience in these areas to further enhance the results Required Skills and Experience: Contacts and sales experience in the Technology Industry selling Engineering and Data related offerings 10+ plus years of consultative sales experience selling relevant solutions A network of industry contacts and a proven track record of winning business within our strategic accounts Proven ability to consult with clients to influence thinking and drive a Solutions business agenda Self-starter who drives deliverables to outstanding execution with minimal supervision. Financial management to manage to a budget, understand account financial dynamics, and suggest ways to be more efficient Excellent presentation and negotiation skills Excellent analytical, organizational, and communication skills Applicants should be well-versed in the Office Suite, including Excel and PowerPoint skills BA/BS in Engineering degree required (MBA preferred) Compensation: Attractive base compensation Incentive structure that rewards large account expansions while meeting sales targets long term Incentive Plan

Wenham Carter are working with a well known ADAS / Autonomous Vehicle company to hire a Technical Program Manager in the Bay Area. In the role you will be responsible for driving critical engineering programs and projects from concept to launch, collaborating cross-functionally with engineering, product and commercial teams in the delivery of multiple industry leading software products. Required Experience Summary experience as a Technical Program Manager within an ADAS / Autonomous Driving or Automotive Vehicle Software company ownership of software products or features with a complete development lifecycle Engineering background + 3-5 years as a TPM, working directly with customers ** please respectfully note, your application will be rejected if you do not have experience in software ** More information available: Company, mission & culture Role & responsibilities Interview process & compensation For a confidential discussion or more information, please apply via LinkedIn.

We are currently looking for a Principal/Manager/Director of Systems Engineering (title can be flexible depending on experience) interested in developing an electrosurgical tool used for transseptal procedures in a fast-paced startup environment. This is a full time on-site position and will require reporting to our office located in Solana Beach, CA. This person will oversee the entire lifecycle from product development to launch and sustaining support while working closely with the company's internal and external development and manufacturing teams. We are looking for a leader who will be hands-on serving as an individual contributor. Roles & Responsibilities Technical lead for various elements of an electrosurgical system which may include the RF generator, one-time use devices, and/or system accessories through all stages of the product lifecycle. Review existing or develop de novo project schedules to identify strategies to de risk timelines as well as to compress timelines to meet company objectives.Interface closely with suppliers including third-party development companies and contract manufacturers on a daily basis to review project status and help eliminate technical hurdles. Prepare technical documentation, including manufacturing instructions, test methods, protocols, and reports, to support design control activities and regulatory submissions Manage 60601 and other electrical safety and EMC, MRI safety, and radio regulation (FCC, RED, etc.) compliance activities. Test method development for both characterization testing and verification/validation testing. Support of preclinical and clinical testing. Strong verbal, written, and cross-functional communications skills. Ability to work both independently and in project team settings. Collaborate with senior leadership, sales and marketing to develop launch plans. Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS) and other regulatory requirements. Qualifications & Core Competencies Bachelor's Degree in ME, EE or a related discipline. Minimum 10 years in design/engineering for medical device development and/or manufacturing. Preferred: Advanced degree in an engineering discipline. Preferred: Experience in class II/III medical device and capital equipment development. Preferred: Experience in a startup environment. Skills & Experience Experience with full life-cycle engineering, from concept (prototyping) to production transfer, and scale-up, for an FDA-regulated Class II/III medical devices following design controls best practices. Must have prior experience with electromechanical systems / medical capital equipment. Electrical or systems engineering background preferred. Ability to influence others and deliver effective communication in a dynamic environment. High level of independence and ability to self-manage multiple competing priorities. Experience scheduling projects using tools like MS Project and building budgets. PMP certification preferred Additional Information ***Must live within commuting distance to Solana Beach, CA While performing the duties of this position, you will be required to stay in a stationary position and work on a computer for significant periods of time. Atraverse Medical offers Health, Dental, and Vision benefits to all full-time employees. Atraverse Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We are hiring for Telecom - IT Project Manager in Mountain View, CA, Hybrid Work Schedule: Hybrid- 3 days Onsite-(Tu,We,Th), 2 days remote Top Skills: Jira Administration, Business Intelligence, Atlassian Suite expert, Communication and Leadership Skills Education and Years of Experience: 8+ years of experience, 5+ years of experience administering Jira projects with advanced expertise in tool administration of Jira/Confluence. Proficiency in Atlassian tool suite is a plus (Jira Align knowledge is an asset). Bachelor's degree in applicable fields About this job: We are looking for a highly motivated individual with strong experience in administration and configuration of Atlassian Jira & Confluence software suite both cloud and onprem. This role will manage and coordinate changes in Jira in collaboration with our Project, Program, Product and Engineering Managers. These changes can range from process improvements, managing and customizing JIRA projects/workflows, and establishing reporting. As a Subject Matter Expert, this position will take an active role within the team to help drive process improvements around the Jira structure and how we organize the projects and team along with configuration and management of Jira and Confluence. They will also collaborate with internal customers to understand requirements, implement changes, test, and document. Responsibilities: • Support global teams with Jira and Jira Service Management projects including the configuration of complex workflows, layout, field configurations, screen schemes, permission schemes, notification schemes, custom fields, automation, agile boards, and dashboards. • Gather requirements for business processes and determine ways to optimize and improve Jira/Confluence organizational framework and identify where functionality needs to improve to meet user requests; propose Jira add-ons and plugins to enhance productivity, then follow through according to our processes to install, test, and roll out. • Configure plans with Advanced Roadmaps and propose, implement and rollout solutions which support PMO processes and user requirements. • Create Jira based reports, dashboards (EazyBI) and planning views based on different user requirements to provide Product Roadmap stakeholders visibility to actionable Initiative metrics and status reports. • Configure Confluence pages with Jira dashboards and reports and implement and enforce JIRA hygiene practices; use Confluence to document detailed processes related to the use of Jira for different Initiative lifecycle phases such as Requirements Intake, Roadmap Planning, Execution, Delivery, and Support. • Collaborate with teams across the organization to align and streamline project configurations to expedite the rollout of standard ways of working; conduct workshops and training on Jira and Confluence such as tools usage, new functionality or features, best practices, etc. Requirements: • 5+ years of experience administering Jira projects with advanced expertise in tool administration of Jira/Confluence. Proficiency in Atlassian tool suite is a plus (Jira Align knowledge is an asset). • 8+ years of overall experience. • Expert knowledge of Jira plug-ins and add-ons like EazyBI & ScriptRunner is a MUST • Strong knowledge of JQL to construct custom dashboards, advanced filters, and reports. • Process oriented mindset with strong experience enabling enterprise-level processes using Jira and Confluence and ability to effectively communicate and present new solutions, ideas and process (must be comfortable presenting to large teams) • Excellent technical troubleshooting skills and process implementation skills • Working knowledge of Agile (Scrum, Kanban, Scrumban) methodologies is a MUST. • Ability to work with diverse teams across different time zones. • Strong communication skills with ability to create and deliver Jira related trainings. What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Short/Long Term Disability and Critical Care/Illness Protection Life Insurance and Retirement Plans Employee Assistance Program With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Req. 489 Technical Program Manager will support the sales team in account development. The TPM must have an understanding of our customers' business and their future plans. The Technical Program Manager will coordinate technical support to enable specific account strategies with engineering, sales and factory as well as providing package design support to the customer. Sr. Technical Program Manager will support the Director of Sales in Technical Program Management. The Sr. TPM must have a good understanding of the semiconductor supply chain, and hands-on experience in semiconductor packaging and its' applications. Must be well versed in technical skills in all phases of IC packaging process and equipment. The Sr. Technical Program Manager will coordinate with customers' engineering groups to select &/or develop packaging technology to support their device/product requirements. Working with ASE sales teams to promote, generate/grow revenue and business for ASE. Requires excellent verbal and written communication skills. A good team player is essential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Will include the following, other duties may be assigned: TPM will be responsible for coordinating and managing all technical and business-related activities to help create optimal revenue with current and new customers. Must have a strong understanding of Semiconductor IC assembly and test manufacturing process, as well as a thorough technical knowledge of packaging and process requirements for offshore assembly facilities. Must be able to manage key technical and technology programs as well as provide technical package design support to the customer. Responsibilities include working with cross functional teams to establish plans and key milestones for the technical program and deliver the program objective. Strong verbal and written skills are essential along with interpersonal communications skills. Must be a team player with good organizational, computer and project management skills. SR. TPM will include the following other duties may be assigned: In addition to the above, Sr. TPM will be responsible for coordinating activities with ASE internal Sales teams. EDUCATION and/or EXPERIENCE: TPM requires a BS in Engineering and minimum of 6+ years of semiconductor technical manufacturing experience in assembly, test and wafer fab, with in depth understanding of the IC assembly and test process. Experience in working with customers and stake holders of the program to resolve technical issues and able make sound business decisions to support the success of the program. SR. TPM requires a BS or master's degree in Engineering/Science Degree and a minimum 10 years of semiconductor packaging development. Experience and knowledge in high end performance packaging technologies such as 2.5D, Fanout, MEMS and Silicon Photonics is a definite great plus. SUPERVISORY RESPONSIBILITIES: No supervisor responsibilities but must be able to organize and work with a cross-functional team inside ASE, and with customers to accomplish the program objective. COMMUNICATION SKILLS: Must have excellent written and oral communication skills. Fluent in English and good communication skills are required, fluency in Mandarin is a plus. COMPUTER/SOFTWARE SKILLS/KNOWLEDGE: Proficient in MS Outlook, Word, Excel and Power Point. MATHEMATICAL SKILLS: Must have basic math skills. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must be flexible. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have excellent written and verbal communication skills, proven team player record, quick learner, able to follow instructions and work independently. REASONING ABILITY: Work independently and have the ability to make decisions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. COMPENSATION: Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and various factors, including job-related skills, experience, qualifications, work location and market conditions. COMPANY BENEFITS: ASE (U.S.) INC. provides a comprehensive benefit package to all its full-time employees: Medical, Dental, Vision, Prescription, Flex Plan & Life Insurance Eligibility for enrollment in our 401 (k) Plan after successfully completing your 90-day introductory period. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Technical Program Manager Sunnyvale, CA Skill requirement: Experience in Embedded domain with RDKB device background Experience driving large programs involving Dev, QA and Release teams across multiple locations is mandatory Experience in cable/telecom industry and CPE devices is mandatory Capability to drive initiatives for product enhancements Hands-on experience in managing large program initiatives including but not limited to new feature introduction and new device bring up.. Should be self-starter with core program delivery skills Well versed with Agile process Expert at managing project status and information in the form of formal briefings, project update meetings Excellent knowledge of Jira workflows Demonstrated capability to address problems through risk management and contingency planning and presenting solutions and/or options to executive management Must possess strong knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques Excellent Analytical and Communication skills

Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group. The Tata Group operates in more than 100 countries across six continents, with the mission 'To improve the quality of life of the communities we serve globally, through long term stakeholder value creation based on leadership with Trust. Tata Electronics is redefining the EMS (Electronics Manufacturing Services) landscape by delivering innovative consumer electronics products, services and solutions. If you're passionate about engineering excellence, product reliability, and driving business growth, join us to help shape the future of electronics manufacturing. Responsibilities: • Lead the end-to-end execution of technical programs related to consumer electronics products, parts, components, and modules. • Work cross-functionally with design, engineering, supply chain, manufacturing, and quality teams to ensure seamless program execution. • Define program roadmaps, set clear goals, and drive key milestones from concept to mass production. • Drive alignment between product design and manufacturing capabilities. • Partner with Client technical teams, factory teams and original design manufacturer (ODM) partners to ramp up production and resolve technical issues. • Identify program risks, develop mitigation strategies, and ensure timely execution of deliverables. • Utilize data-driven decision-making to optimize processes, improve quality, and enhance operational efficiency. • Represent operations in discussions with product design teams, influencing product architecture for optimal manufacturability, scalability, and cost. • Establish best practices and standardized processes to drive continuous improvement across programs. • Lead technical reviews, manage escalations, and communicate project status to executive leadership. Essential Attributes: • Strong technical acumen with a deep understanding of consumer electronics manufacturing, supply chain, and product development. • Excellent program management skills with the ability to manage complex cross-functional projects. • Exceptional communication and leadership abilities to drive alignment across stakeholders. • Analytical and data-driven mindset, with problem-solving skills to navigate ambiguity and complexity. • Ability to work effectively in a fast-paced, matrixed environment with multiple priorities. • Strong negotiation skills and ability to influence decision-making across global teams. Qualifications: • Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, or a related field). • Master's degree (MBA or M.S.) is a plus. Desired Experience Level: • 5+ years of experience in technical program management, product operations, or supply chain management within the consumer electronics industry. • Proven track record of successfully delivering large-scale technical programs from concept to production. • Experience working with OEM/ODM partners and driving manufacturing process improvements. • Knowledge of manufacturing processes, quality control, and operational efficiencies in high-volume consumer electronics production. • Hands-on experience in managing supply chain dynamics, logistics, and procurement. • Experience in Data-driven manufacturing, automation, or Industry 4.0 technologies is a plus.

Responsibilities: ● Be the expert in understanding the business of Partnerships, sift the most important business use cases by developing deep relationships within the business. ● Represent end users & leaders as we build and execute against our tools roadmap, setting the vision and strategy ● Act as a true owner (be a credible voice), understanding the workflows of our users and ensuring we add value by automation, insights & driving success to their OKRs ● Manage launch and landing of tooling by effectively communicating launches & changes, doing UXR & UATs. Stay focussed on high impact metrics like CSAT, HC savings and strategic value. ● Weave in your understanding of AI into solutions, thinking outside the box to improve the experience of all of our users. ● Identify key areas for process improvements and enhancements by rationalizing requirements across multiple stakeholders ● Note: This job does not require coding experience Minimum Qualifications: ● Bachelor's degree or equivalent practical experience in a technical, quantitative, or business field ● 5-10 years of experience in product management, management consulting, private equity, M&A, or strategy operations ● Experience with AI-powered initiatives & products ● Ability to create effective relationships, influence, and collaborate at all organizational levels and with various cross-functional technical and business partners ● Proficiency with SQL, Database knowledge, data driven analysis & reporting ● Ability to translate and articulate business problems into easily understood solutions and functional requirements ● Excellent teamwork skills with an ability to get the work done with minimal supervision Preferred Qualifications: ● Product or technical management experience (in system design) ● Previous work for Google as an employee, temp, or vendor ● Experience with internal Google tools, such as buganizer ● Advanced degree in Computer Science, AI, Machine Learning, or related field Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure: $130k - $150k. The individual may also be eligible for discretionary bonuses. Desired Skills and Experience ● Bachelor's degree or equivalent practical experience in a technical, quantitative, or business field ● 5-10 years of experience in product management, management consulting, private equity, M&A, or strategy operations ● Experience with AI-powered initiatives & products ● Ability to create effective relationships, influence, and collaborate at all organizational levels and with various cross-functional technical and business partners ● Proficiency with SQL, Database knowledge, data driven analysis & reporting ● Ability to translate and articulate business problems into easily understood solutions and functional requirements ● Excellent teamwork skills with an ability to get the work done with minimal supervision.

is located at Palisades Tahoe Resort in Olympic Valley, CA Flex Year Round Palisades Tahoe We share the spirit of these legendary mountains with the world. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. POSITION SUMMARY The U System Senior Manager, is accountable for the overall success of the Palisades Tahoe, U System segment (U12-U21/FIS) in accordance with the Teams Mission and Vision: as measured by the quality of the athlete and employee experience, development and retention, athlete success at the divisional, regional and national competition level, and parent/athlete satisfaction. Will oversee and is responsible for the management and leadership of U12, U14, U16 and FIS personnel and programming within the Palisades U System Department. Will work closely with the Director of Teams, Department Managers/Directors, Performance Manager to achieve success. Will contribute meaningfully to the development, implementation and improvement of Alpine programming, staffing, and Team culture. The base salary range below represents the low and high end of the Palisades Tahoe Resort, LLC's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Base salary range: $75,132 - $105,184 per year A Great Job and Benefits to Match: Most jobs start at $20/hour Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more! Generous discounts on outdoor gear, apparel, etc. 401(k) plan with generous company match Free lift tickets, plus 50% off lift tickets 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more Employee Assistance Program (EAP) Duties and responsibilities are not limited to this listing: Essential Job Duties and Responsibilities Superior management, organizational and communication skills Accountable for the quality of all U System programs, products and services provided by the Team. Lead the creation of meaningful and compelling annual goals within the overall mission and vision of the Team. Direct staff recruitment efforts and hire personnel with support of Team Managers; assist in the leading of International and Certified staff recruitment systems. Contributes to and is accountable to financial goals - active participation in building and maintaining of budget and financial objectives. Accountable for the development and timely publishing/communication of thorough and meaningful Annual Training Plans for athletic development at each age class and/or sub-class, based upon Long Term Athlete Development Collaborate, communicate and partner with relevant Department leaders throughout the resort to ensure all resources are in place. Ensure athlete and ageclass management programs are in place and overseen year-round. Ensure proper and approved communication tools are utilized to keep athletes and families well informed on a regular basis Contribute to, establish and refine Team technical and tactical pillars - skills, athlete competencies, language and terminology, communication and feedback. Active participation in governance, apprised to industry trends and competition. Seeks feedback from athletes, parents, staff and company personnel on quality of products and services. Development and Execution of U-system strategies utilizing industry tools and company tools (Operating Plan, Guest Experience System, Budgeting, etc.) Establish appropriate presence with all ageclasses. Ensure year-round programming is in place and support prep-period projects with adequate presensce. Direct involvement with daily programming and plans, including venue assignment and planning, overseeing age class managers. Embrace and lead the program philosophies, mission and vision. Ensure all Company and Team protocols including safety, uniform and appearance, equipment use, time & attendance, and others are adhered to by self and personnel at all times. Enable and empower all Teams programs to partner in development: work Team Managers, key personnel and leaders to influence and refine team structure, athletic continuum, program advancement. Attend all appropriate meetings and training, within the Teams departments and company Essential Skills and Competencies Superior Communication Skills Verbal - fluent in English language; comfortable in dynamic and challenging environments; clear expectations; holds people including self accountable; positive Written - efficient and accurate; able to use proper/approved digital tools and technology as necessary; Timely initiation and follow up communication based upon the needs of the recipient - adapts to needs regardless of generational or environmental differences Weekly meetings and collaboration with direct reports Planning, Strategic Thinking and Organizational Processes Create and communicate thoughtful plans prioritizing Long Term Athlete Development over immediate competition schedule based curriculum Financial: manage and direct planning efforts to maximize financial efficiency for the long-term success of the Department and Teams line of business. Able to adapt to resources available (as planned or as adjusted) including personnel, venues/surfaces, equipment Resource management: Hill space and Venue planning - work with all necessary departments (grooming, lift operations, patrol, etc.) to ensure all resources are in place Leadership Lead by example: role model for Teams personnel and athletes Accountability: effectively holds self and others accountable Ownership: Implements systems and behaviors that inspire ownership in Team curriculum, protocols and philosophies Intent upon constant improvement Able to execute high level goals through the performance of individual and group/team Create positive work environment for all personnel Community and Partnership Awareness and meaningful engagement with all Teams stakeholders Basic knowledge of traditional and modern communication tools to remain engaged Partner with stakeholders to advance athletes, coaches and Team: PTCF, TFHS, Creekside, TTUSD, US Ski & Snowboard and regions/divisions, PSIA, Alterra resorts, Company partners and others. JOB QUALIFICATIONS Education: College Degree Preferred Minimum Requirement- High School diploma Fluent in reading, writing and communicating in English Certification/Licenses: US Ski & Snowboard (or Federation Equivalent) Level 3 preferred PSIA/AASI Certification preferred Experience: Manager/Supervisory or Director Experience, 3 or more years Required Five or more years coaching experience Experience with digital tools for athlete/team management & communication Efficient knowledge of the following Microsoft products: Outlook, Excel, Word PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and ski/snowboard. Must be capable of standing and/or balancing for long periods of time, up to 90% or more of a normal work shift. Must be capable of frequently or constantly balancing, reaching, squatting, bending, kneeling, stooping, handling, twisting. Must be capable of occasionally carrying, lifting, pushing or pulling up to 75bs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions. The employee may encounter extreme winter cold and blizzard conditions. Hazardous Materials/Noise: This job may experience atmospheric conditions such as fumes, odor, dusts, mists, gases, ventilation Equipment Used in Job: hand tools, small power tools, bags or large duffels, bamboo poles, ropes and rope spools, banners, shovels, gates/poles, skis or snowboard Safety/Protective Equipment: While performing the duties of this job, the employee may be required to wear eye protection, gloves, masks, helmet For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at ******************************************* Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.RequiredPreferredJob Industries Other

Director of Applications Training Work Status Details: Regular Full-Time Location Requirements: Candidates must be local to Yuma, AZ, willing to relocate (relocation assistance provided), or live close enough to Yuma to travel onsite 50% of the time. Salary Range: Minimum: $109,817.93 Midpoint: $142,763.31 Maximum: $175,708.68 Summary The Director of Epic Applications Training is responsible for the development of training courses and materials for trainers, super users, and end users across multiple applications and related systems. This role oversees application learning and development strategies while working closely with IT and operational leadership to assess and coordinate training needs throughout the lifecycle of core IT systems, including Ambulatory, Patient Access and Revenue Cycle, Business, Inpatient, and Telemedicine & Training functions. Success in this role requires strong experience in training design, implementation, and optimization of electronic health records (EHR) and related systems to support patient care and business operations. The incumbent will lead initiatives that advocate for the effective use of information technology, align training solutions with organizational goals, and mentor leaders and staff to ensure continuous development and training excellence. This position reports to the Administrative Director of Clinical Informatics. Responsibilities: Planning & Strategic Vision Provide strategic direction for applications training and professional development initiatives. Develop and communicate short-term and long-term objectives for the training program to align with organizational goals. Work closely with leadership and stakeholders to assess emerging technologies and their impact on training needs. Fiscal & Resource Management Oversee the annual budget and operational plan for training initiatives, ensuring financial responsibility. Identify opportunities to improve cost-efficiency and effectiveness of training programs. Evaluate training resources and technology investments to enhance overall system education efforts. Training & Customer Support Design and oversee the development of training materials, e-learning modules, and hands-on workshops. Ensure training programs support end-user adoption, system optimization, and best practices. Implement metrics and feedback loops to continuously improve training effectiveness. Work closely with IT teams to provide guidance on system troubleshooting and end-user support. Operational Leadership & Quality Improvement Lead a team responsible for delivering training across the organization. Develop policies and procedures to standardize training methodologies and delivery. Establish and monitor key performance indicators (KPIs) to evaluate the impact of training programs. Identify inefficiencies in training workflows and implement process improvements to drive operational excellence. System Integration & Change Management Partner with IT and operational teams to ensure smooth system implementations and upgrades. Support optimization of the electronic health record (EHR) and related applications to enhance patient care. Facilitate cross-functional collaboration to promote the successful adoption of new technologies. Lead change management efforts to encourage engagement, competency, and continuous learning. Human Resources & Leadership Development Mentor and coach training staff and department leaders to build a high-performing team. Ensure ongoing professional development opportunities for staff through certifications, workshops, and industry conferences. Promote an environment that encourages collaboration, innovation, and continuous learning. Community Engagement Act as a liaison between IT, clinicians, and business units to align training programs with industry standards. Foster relationships with external vendors, training partners, and industry experts to enhance learning initiatives. Support community involvement initiatives and represent the organization at professional training and technology forums.

Harvest Preparatory Academy is a K-12 Charter School located in Yuma and San Luis Arizona. We are currently accepting applications for a qualified IT Tech. Harvest Preparatory Academy prides itself on excellence; we are looking for a candidate that will enhance our level of excellence and take pride in their work. Duties include, but are not limited to: Perform regular support and maintenance of IT equipment including desktops, servers, and network infrastructure for the HPA community Handle IT issues and problems, reporting and requesting assistance from IT management as necessary. Assess and ensure help desk tickets and technical issues are adequately recorded. Prioritize help desk tickets and work on resolutions in priority order Printer maintenance Application & Program maintenance Provide one-on-one training for unique HPA IT systems as needed and time is available. Network & Internet Maintenance / Monitoring Back up all updated files/programs/folders Create & Clean-up accounts (, Active Directory, Cisco Phone, Office365, Guardian, Etc.) Qualifications: High School Diploma or GED Three (3) years experience in IT field or comparable education in IT field Bilingual preferred but not required Qualified applicants will possess the following attributes: Self-starter and motivated worker/take initiative Strong leadership skills Ability to multitask Strong organization skills Strong communication skills Ability to work independently and research solutions Knowledge of Windows and Mac operation system, applications and settings Knowledge of MS Office applications Knowledge of Cisco phone systems a plus but not required