Information Technology Internship Jobs in Spring Hill, FL

Strategic Staffing Solutions has an immediate opening fora Contracts Administrator specializing in IT or OT contract administration. Note-This will be a hybrid contract (4 days on-site) to hire role in downtown Tampa for a utilities company. Must be local to Tampa area. No Relocation No Corp. to Corp. Required to Qualify: 6 years experience accurately preparing, negotiating, awarding, and managing various high dollar, complex and high-risk IT and OT projects related to electric power generating facilities, electric transmission and distribution facilities and natural gas delivery facilities. Direct experience with IT or OT contracts Working knowledge in an ERP or SAP environment. Experience in Contract Life Management systems, specifically SMART by GEP, a plus. Responsibilities: Conducts pre-procurement planning to identify the best method(s) for IT and OT, required to satisfy project requirements, while safeguarding corporate interests. Assist and advise the project team during the preparation of technical specifications and/or scopes of work by performing reviews and assistance in support of development of such technical specifications and/or scopes of work. Assist and advise the project management team in areas of contractual risk. Prepare appropriate contract pro-formas (including general terms and conditions and commercial terms) for bid solicitation. Knowledgeable of local, regional or national business trends, risk assumption and management issues, and applicable regulatory and legal constraints and requirements. Develops and maintains supplier relations and works with the Supplier Diversity team to successfully include minority business opportunities in purchasing. Lead the bid evaluation process coordinating the commercial evaluation with the technical evaluation. Leads the contract formation/negotiation process in conjunction with business lead, legal, risk, regulatory and other internal stakeholders. Prepare the award recommendation and formalize final agreements and coordinate proper execution. Provide contract administration support during contractor's performance including negotiating change orders, claims and disputes resolution, review invoices for compliance with contract terms, monitor for compliance with contractor lien laws and prepare contract close-out documents. Function as the team liaison with the Legal and Risk Management departments. Along with the project team, perform due diligence of potential new contractors confirming the technical and commercial where-with-all to take on and successfully complete contract requirements. Demonstrates a working knowledge of federal, state and local agency laws, regulations and ordinances that pertain to procurement practices. Lead/participates in cross-functional project teams to identify and recommend improvement solutions to issues relative to supply chain. Seeks continuous improvement in productivity and reduction in procurement costs through advanced procurement methods, programs, processes and continued education. Provides training to procurement team members as needed.

The Software Engineer Intern is tasked with planning, supporting, maintaining, and developing our custom software applications. This position requires excellent interpersonal communication skills, and mid-level knowledge of, and experience with, existing and new technologies and applications in the market. This position will also require user support as needed. This position will be full-time, on site in our Tampa office. Specific Responsibilities include: Collaborates with clients and/or internal teams to understand user needs. Assesses software design and project parameters within time constraints. Participates in code design discussions based on user specifications. Modifies existing software to correct errors or improve performance. Monitors and assists with software testing and validation procedures and programming. Ensures application operates within established specifications. Gathers and evaluates user feedback and then modifies software for better usability. Participates in database development for specific application areas. Collaborates with systems analysts, engineers, and programmers to design systems to support required applications. Performs other related duties as assigned. Qualifications and Requirements: Working towards a Bachelor's degree in computer science and/or information technology, software engineering or a related field. Microsoft certifications a plus. Technical Skills: 1+ years of C# or Java Blazor experience preferred but not required SQL experience, including data modeling and query writing, preferred but not required Experience with a component-based, object-oriented, multi-tiered architecture. Skills and Abilities: Entrepreneurial orientation and creativity. Ability to work both independently and collaboratively within a team environment. Ability to work in an Agile or Scrum environment. Ability to quickly adapt to new environments and pick up new skills/technologies. Demonstrated analytical and communications capabilities. Self-starter with a strong work ethic and a commitment to deliver on promised date. Operates well under pressure and tight time limits. Ability to multi-task on several IT projects at once. We are unable to provide visa sponsorship at this time. Who We Are: Established and growing exponentially, Triage Partners is proud to be celebrating 19 years in business as the National Premier Provider in the telecommunications industry! With exceptional customer focus in mind, we provide a variety OF services including fiber and cable installation services, engineering design, as well as integrated supply chain software solutions. Our goal is to provide unprecedented efficiencies to meet the demands of a fast-paced world. As a member of our Team, you must be: Quality-driven - Trusted resources, providing quality services without question. Team-oriented - Collaborative and cohesive, demonstrating relationships matter. Innovative - Providing solutions and critical thinking, with an innovative approach. Perks of Working at Triage: Employee Referral Program Career advancement opportunities Continuous training and personal development opportunities A quality Employee Recognition Program Employment with Triage Partners, LLC is contingent upon successful completion of our background check and drug screen process.

*Hybrid: (4 days/week in office) * *Standard work hours: (8AM - 5PM, Monday-Friday) * *6-12 Month Contract to hire * *Pay: $26-$30/hr. * Brooksource is searching for an IT Risk & Compliance Analyst to join our enterprise Electric/Utility client in Tampa, FL. In this role, you will carry out procedures to ensure all information systems products and services meet IT&T (Information Technology & Telecommunications) organization standards and compliance obligations, including regulatory requirements, contractual requirements, and Emera requirements. You will be primarily responsible for the maintenance, training, assurance, monitoring and reporting of all IT standards and procedures, as well as IT&T related regulatory requirements for the TSI IT&T Department and individual business units as applicable. RESPONSIBILITIES: * Responsible for one or more IT compliance programs (e.g., NERC CIP, PCI DSS, SOX, DFARS, Emera Cyber Security, DHS TSA Pipeline Security). This includes facilitation of and tracking of deliverables for root cause analysis, violation reporting, technical feasibility exceptions, mitigation plan development, evidence reviews, external audit preparations, and NERC Alerts responses. Support the development of flow diagrams or other illustrations showing key steps associated with a given process or sub-process affected by applicable regulations and/or contract terms. As needed, coordinates and facilitates technical feasibility exception audits, mitigation plan completion audits, and other audit spot checks with external auditors. [30%] * Policies & Procedures: Liaise with IT&T areas such as IT Security, IT Project Management Office, IT Infrastructure, Telecom, Access Adaministration, and affected corporate areas and business units to facilitate the evaluation, design and implementation of effective methodologies, procedures and controls to comply with new and existing regulatory requirements. [25%] * Controls & Monitoring: Provide independent assessment and assurance of the effectiveness and efficiency of the IT control environment. Administers and monitors the execution of TEC compliance program by sampling compliance deliverables for acceptable content and assessing risk. Utilize security tools to further sample content. Participate in the implementation of technology-based tools (e.g. GRC) to support IT compliance and risk initiatives. [20%] * Miscellaneous: Responsible for one or more other areas within department as assigned [25%]: * As needed, provides updates to Business Strategy related to cybersecurity and impact of new legislation/regulatory requirements on TEC business operations. * Risk Management: Work with technology teams and business stakeholders in the design, implementation, and optimization of IT risk assessment practices. * Policies & Procedures: * Act as ruleset liaison for assigned areas of compliance. * Act as ruleset Subject Matter Expert (SME) for * Information Protection Program and assigned CIP compliance related to BES Cyber System Information. * NERC CIP Awareness Program. * NERC CIP Training Program. * NERC CIP Security Management Controls. * Training & Communication: * Ensure mandatory training is conducted, tracked, and recorded. * Develop and facilitate compliance training for subject matter experts. * Develops and/or provides input into IT Security awareness program. * Performance Management: Develops and coordinates the assessment of cybersecurity awareness via phishing campaigns utilizing tool. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. Job Types: Full-time, Contract Pay: $26.00 - $30.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Work Location: Hybrid remote in Tampa, FL 33605

Job Details Tampa Corporate - TAMPA, FLDescription The Technical Support Specialist position is responsible for technical support to our customers in relation to cases coming from production. This position is a combination of client interaction ensuring customer satisfaction/retention, system/database administration, and clarification of prescription non-conformances prior to fabrication. This selected individual will assist the department to provide our customers with prompt, attentive communications. Responsibilities/Duties/Functions/Tasks Provide phone consultation and guidance to customers including doctors and dental office staff Make outbound calls to dental office customers to resolve out of production case issues Ensure call communications are properly documented in the customer relationship management system (LabTrack/CRS) including saving and attaching photos to case records. Maintain key performance indicators for call productivity such as case turnaround time and call volume Accurately represent DDS Lab products and warranties Ensure that customers receive a follow-up or response to inquiries within designated time frames determined by management. Filter and communicate technical issues to the TC team as necessary Enter customer complaints in our feedback system Soft transfer calls to technicians Learn about DDS Labs products and services and keep up to date with any changes Manage Aging Cases workload by sorting and organizing cases as needed to meet customer fulfillment requirements. Respond to non-technical customer questions in order to maintain a one-call resolution and high customer service standards. Other duties as needed Qualifications Qualifications (Experience, Education, Licensure, Certification) Excellent typing and computer skills High School Diploma or GED required Call center experience preferred Fluent in written and spoken English Previous dental experience in a lab or dental office preferred Special Position Requirements Utilize on-the-spot stress reduction management techniques to avoid an unsatisfactory customer experience. Ability to problem solve within a limited time frame while a customer is on the phone. Ability to maneuver a mouse, digital camera and use basic keyboarding skills to alternate between several databases. Maintain the highest degree of professionalism, remembering to speak clearly, using a positive tone of voice during customer calls and while working in the call center area. Superior attention to detail Dependable and reliable. Ability to respond to customers in a professional manner. Ability to adhere to assigned schedule. Ability to adhere to dress code standards.

FrankCrum is a Top Workplace! FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity! FrankCrum is excited to have you join us! The FrankCrum Information Technology Internship Program provides experiential learning that integrates knowledge from the classroom with real-life work experience and skills development to students seeking a career in Information Technology. The FrankCrum IT Intern will have the opportunity to work in one of the following areas for the duration of the internship: Infrastructure / Network Management Service Desk / Technical Support Application Development / Application Support Learning objectives for this program include: Introduction to various areas of IT and its functions with the organization IT Help Desk/Customer Support/Service Management On-Prem and Cloud Data Center Operations Role of IT Risk Assessment/Compliance Cyber Security and Malware Application Development Business Analysis and Project Management Data Analysis and Business Insights FrankCrum seeks a junior or senior year student able to secure temporary accommodations in Florida's Clearwater/Tampa Bay area for an approximate eight-week program during the summer of 2024! This is a paid internship at $20.00 per hour. The onsite, full-time position is Monday through Friday from 8:00am until 5:00pm (one hour lunch) with flexibility. FrankCrum's office location is 100 South Missouri Avenue, Clearwater, Florida 33756. Eligible applicants should be enrolled in their school's Information Technology, Computer Science, or other related programs. This program is anticipated to begin on Monday, June 2 nd and end Friday, July 25 th . What's Special about FrankCrum FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure. The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic! If you want to play this role to positively impact our client's day-to-day business, then apply now! FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

BGIS ITS is currently seeking a Commercial HVAC Field Technical Support Specialist to join the team in Hudson, FL and surrounding areas. Are You Looking For A company that cares and wants you to achieve your career objective. A company that offers you flexibility on the types of rewards and recognition that align with your personal situation. A company that puts you and your career first BGIS is that Company. BGIS Integrated Technical Services (BGIS ITS) has built a strong service-oriented company using only school and field trained technicians. We take pride in treating all our customers with the highest degree of professionalism, care and understanding. In 2022, Millian Aire Enterprises became BGIS ITS after it joined the BGIS group of companies, a global leader in the provision of integrated facility management services, including project delivery, energy & sustainability, asset management, workplace advisory, and real estate services. With a combined team of over 500 commercial field technicians in the US (over 7000 globally), BGIS and Millian Aire relentlessly focuses on delivering memorable customer experiences that create value for our clients by focusing on developing a team of commercial technicians and providing those technicians ongoing training, support and ongoing career development. Summary of the role The Commercial HVAC Field Technical Support Specialist is responsible for providing expert technical support to Technicians and other key positions in the organization resolving complex HVAC issues and utilization of specific system tools ensuring timely, safe, and effective solutions. The priorities of the position are identified by business leaders and emergency responses required for excellence in customer delivery. Key job activities include leveraging expertise in a wide range of HVAC systems, including VRF/VRV, diagnosing problems, and collaborating with internal and external resources. Additional responsibilities include data integrity, verification, reporting and analysis. The Commercial HVAC Field Technical Support Specialist demonstrates BGIS values. KEY DUTIES AND RESPONSIBILTIES HVAC Equipment and Systems Subject Matter Expert Act as subject matter expert and technical support for wide variety of HVAC systems and brands serviced by BGIS being able to answer questions, troubleshoot, repair, guide maintenance activities, and provide training. Promote safety, health, and environment in all work activities and ensure compliance with internal standards and external regulations. Facilitate specific system, equipment, and application training for client account teams, departments, and new accounts to BGIS. Provides regular updates on escalations trends and compiles/analyzes key performance indicator data to support client account teams and monthly reporting to internal executive team. Completes data changes to the assigned systems including asset management and maintenance tracking as required. Uploads documents, forms, and submissions to the internal portal to be shared, monitored, and reviewed by the client account teams. Reviews and verifies accuracy of all compliance related data submitted from client business groups and product lines. Seeks opportunities to improve efficiencies through best practices and collaborating with internal teams. Participates in corporate programs/projects conversations including releases of new system applications. Contributes to the development, documentation and review of policies, processes, training materials and work instructions for internal and external users. Research and provide wiring schematic support for BGIS technicians. Assist with controller configurations for all HVAC brands serviced by BGIS. Monitor, understand, and support computer and diagnostic tool requirements for VRF/VRV systems. Collaborate with Quality Control to provide installation support as needed. Submits updates for process documents including work instructions, forms, and policies Develop and maintain a comprehensive knowledge base of HVAC technical documentation, including manuals, schematics, and troubleshooting guides. Participate in training and development programs to stay current with new technologies and HVAC systems Contributes to the completion of other key initiatives as assigned. Problem Solving and Resolution Resolve problems and/or conflicts and maintains open communication with BGIS internal team and with client account team. Walk technicians and other team members through identifying potential issues with phone and provides instructions on how to resolve. Recommend solutions and implements appropriate actions for issues. Ensure customer requirements are captured and met in a timely basis. Offer real-time video support for technicians on-site, using platforms like Zoom, Skype, or Facetime. KNOWLEDGE AND SKILLS Associate Degree or equivalent work experience in related field such as HVAC or mechanical engineering. Minimum of 5 years performing job duties as an HVAC technician or in a related technical support role. Strong knowledge of HVAC systems, including VRF/VRV, chillers, boilers, and air handling units. Excellent trouble shooting and problem-solving skills to properly diagnose and recommend appropriate solutions. Understanding of compliance requirements of relevant external organizations. Knowledge of quality management practices. Effective communication skills including verbal and written. Ability to effectively manage time and balance competing priorities. Both individual performer and contributor to a larger team. Effective data management skills, Attention to detail for data reporting, verification and analysis. Strong proficiency in Microsoft Excel, PowerPoint, and Word. Industry recognized certifications such as NATE, R-410A preferred. PHYSICAL DEMANDS AND WORK ENVIRONMENT To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Cognitive skills required to work in a customer focused environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment. Position is expected to be available to provide support beyond normal Monday-Friday typical business hours including evenings, weekends, and holidays. Ability and willingness to travel. Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement. Benefits of Working with Millian Aire and BGIS. Competitive Salary Health, life, and disability benefits package 7 paid holidays - New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas Corporate perks through ADP 401K plan with employer match Technical training and development opportunities Growth and relocation opportunities Visit us online at ******************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-RL1

BBI is looking for hard working, critical thinker, and passionate student looking to gain hands on experience in IT Support within a real-world environment. As an IT Support Intern at BBI, you will develop technical solutions to business problems, perform requirement gathering sessions to gain information from stakeholders, and identify high potential business opportunities for stakeholders. The summer internship program is crafted to elevate your analytical skill set while also gaining industry knowledge. If you are a proactive, problem-solving student your search ends here. Join us this summer! What you'll be doing. Provide support for employee's computing issues Provide troubleshooting and support for company mobile applications Configure and install desktops, laptops, and devices for new hires Perform hardware replacements as necessary Install, configure, test, maintain, monitor, and troubleshoot workstations and related hardware / software Working knowledge of infrastructure, networking, firewalls, domains Excellent written and verbal communications skills Must be a focused self-starter and motivated to work with minimal supervision What you bring to the table. Junior and Senior undergraduates pursuing a bachelor's degree preferred Capable of completing the 11-week program at our Tampa office Ability to work 24 hours minimum per week Able to work in office as this internship does not offer remote opportunities Ability to learn and work in a fast-paced environment Microsoft Office 365 Basic networking Information Systems Degree, Computer Science. What we bring to the table. Don't worry about paying for parking - we've got you covered You can cancel your gym membership and sweat it out at our on-site gym We always reward hard work; this is a paid internship! Lunch and Learns with BBI leadership and experienced financial professionals Our College Relations Program Manager will be with you every step of the way to make sure you are getting the most out of the internship experience Recent awards we've won include: Best Places to Work 2019, 2020, and 2022 Columbus' #1 Fastest-Growing Company - Fast 50 2021, 2022, and 2023 BBI is Great Place to Work certified - 2021, 2022 Tampa Bay Business Journal Best Places to Work 2022, 2024, and 2025 Tampa Top Workplaces 2025 Selling Power's 60 Best Companies to Sell For 2022-2024 Inc. 5000 Fastest Growing Private Companies in America 2023, 2024 CYP's Wonderful Workplaces for Young Professionals 2021, 2022 and 2023 Columbus Business First Building Awards: Best New Office Project 2024 Columbus Business First's Corporate Citizenship: Most Generous Companies and In-Kind Contributions Columbus Business First 40 Under 40 Award: CEO Brent Bosse 2024 Who we are. BBI Logistics offers transportation solutions including but not limited to drayage, truckload, intermodal, LTL, expedited, purchase order consolidation, route optimization, cold storage, expedited delivery, and natural disaster response. As a rapidly growing company, BBI is quickly becoming a premier transportation provider nationwide. #betterwithbbi BBI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

Provide technical hardware and software support to all TFHC users. Includes installing/moving equipment. Identifying and troubleshooting network issues. Providing PC hardware and software support. Essential Duties & Functions • Provides client networking connectivity and telecommunications support. • Tracking and documentation of hardware inventory. • Track, Maintenance, and documentation of user support issues. • Desktop/Laptop, phone, and printer set-up and maintenance. • Engage with Vendors/Providers to support hardware, software, and other IT Services. • Provides status updates and reports to IT Leadership. • Assist and consult with other specialists on various support issues or projects. • Identify needs for function-specific new policies and procedures; and to implement upon approval. • Demonstrated ability and skill in written communication and interpersonal skills. • Safe driving and operation of company vehicle as necessary to perform job duties. Must also have reliable transportation and proof of insurance. • Managing multiple projects simultaneously while maintaining high customer service standards. • Other duties as assigned. Required Education, Certifications, Licenses, & Training • Associates degree in related field or professional experience of 2 or more years with equivalent skills, training, and application Required Years of Experience • A minimum of (2) years of increasingly responsible experience in IT Support Required Knowledge, Skills, and/or Abilities • Knowledge of PC Hardware/Software components • CompTIA A+ and/or Network+ certifications preferred. • Strong Analytical Thinking and Troubleshooting Skills. • Knowledge of principles and operations of computer systems and related peripheral equipment. • Having a working knowledge of common information technologies and systems.

Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. * Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. * Ensures systems availability, functionality, integrity, and efficiency. * Installs new or modified litigation support hardware and software. * Resolves hardware/software interface and interoperability problems. * Maintains and controls the district's litigation support equipment inventory. * Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. * Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. * Promotes awareness of security issues among management and employees. * Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures * Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. * Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. * Performs other related duties as assigned. Qualifications: * Must be a U.S. Citizen * Bachelor's Degree (In related field) * Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance * Experience with Litigation Support principles, methods, and practices * Experience with Litigation Support systems development concepts * Performance monitoring principles and methods * Quality assurance principles * Familiarity with Technical documentation methods and procedures * Familiarity with Systems security methods and procedures * Oral and written communication techniques * Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity * Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems * Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $52,416 - $67,392 a year

Job Code **4671** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4671) **Ghostrock,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **AEGIS IT Engineering Technician IV.** **Position Responsibilities:** + **_US Citizen_** + **_Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position._** + High School Diploma or Equivalent. + Within the last ten years, have a minimum of four (4) years full-time technician experience leading maintenance, installation, test, or repair of AEGIS computers, peripherals, networking and display systems. + Experience with interpreting Equipment technical manuals, mechanical and electrical drawings. + A working knowledge of Microsoft Outlook, Word and Excel. + A working knowledge of Maintenance and Material Management (3M). + Experience at Regional Maintenance Centers (RMC) is advantageous. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced IT Specialist II. Clearance: Active DoD Secret Clearance Work Schedule: Onsite Monday-Friday. Role Overview: This job involves daily tasks such as installing, configuring, and maintaining IT systems in both standalone and client-server environments. Responsibilities include working with Microsoft servers, Defense Message Systems (DMS), and other authorized IT systems, as well as troubleshooting customer issues and performing hardware upgrades and repairs. Additionally, you will optimize and troubleshoot LAN and BAN networks, utilizing protocols such as IPv6, EIGRP, BGP, VLANs, VPNs, and NAT. General Skillset Experience with Microsoft Office Verbal and written communication skills Ability to work both collaboratively and individually Critical Thinking Skills Ability to give presentations and briefings as needed Specific Skillset Install, configure, service, repair, and maintain Information Technology (IT) systems in both a stand-alone and client-server environment, including Microsoft (MS) server, Defense Message Systems (DMS), and other authorized IT systems as well as hardware and software for network services, storage networking devices, and servers. Integrate multiple Information Systems (IS) in a networked environment. Evaluate and resolve customer IS problems. Effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize, and troubleshoot Local Area Network (LAN) and Base Area Networks (BAN). Experience with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Requirements Education & Certifications CompTIA Security+ CompTIA A+ CompTIA Network+ OR Cisco Certified Network Associate (CCNA) Microsoft Technology Associate (MTA), or a Microsoft Certified Solutions Associate (MCSA) certification. Experience Requirements 2+ years of relevant IT work experience required Build Your Career With Us Linchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team. Career Choices Linchpin's success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Pay Transparency Statement: Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to: Relevant prior work experience Education and certifications Specific skills and competencies Federal Government contract labor categories and wage rates Geographic location While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract. Benefits: In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including: Health, dental, and vision insurance 401(k) plan with company matching Flexible Spending Accounts (FSA) Company-funded disability and life insurance Paid time off (PTO) and company-paid holidays Employee Assistance Program (EAP) Educational assistance and parental leave Please note that the specific benefits and compensation details may vary depending on the employee's position, date of hire, and contract terms. Cyber Security Message Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at ************** if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity. Equal Opportunity Employment Statement We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Who we are We're The Beck Group, the largest and most innovative integrated building firm in the country. We are focused on delivering design and construction excellence on a broad range of project types. Headquartered in downtown Dallas, with offices in Atlanta, Austin, Charlotte, Denver, Fort Lauderdale, Fort Worth, Mexico City, and Tampa, we believe a better process and outcome results from working together. At Beck, you will find yourself surrounded by passionate colleagues who have a collaborative mindset and care about each other. We are committed to hiring the best and brightest within our industry, and that's why we are seeking experienced professionals like you to help transform the industry and continue building Beck's respected reputation. What you bring to the table The Beck Group has an immediate need for an IT Support Technician to join the technology team in our Tampa office. The IT Support Technician is the central point of contact for all IT related incidents and service requests. The role of the IT Support Technician is responsible for maintaining computing and printing environments by providing onsite, and remote hardware and software system support. The IT Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. This individual will provide hardware diagnostics and repair on laptops, printers, and server equipment for field sites/offices. Regular travel is required. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, and in person. The position involves the following essential functions: * Assists jobsite/field personnel with technology issues * Installs, supports, and maintains operating systems and applications for Windows, Mac OS, iOS, and Android platforms * Assists with implementation and troubleshooting of network configurations at remote sites * Assists with maintaining and troubleshooting conference room audio/visual hardware * Determines hardware and software requirements related to field sites * Diagnose software issues across a wide range of software * Diagnose workstation hardware issues and replace defective components * Coordinates and collaborates with IT staff on projects, tasks, and day-to-day activities * Perform related duties as assigned by supervisor * Maintains compliance with all company policies and procedures * Accurately record, update, and document requests using the IT service desk system * Maintain excellent verbal and written communication skills effectively with technical and non-technical colleagues at all levels in the organization * Training/instructing end users in IT system and application use * Maintain a world class level of customer service, ensuring that all customers are treated respectfully and their requests met in a timely manner * Continually learn new skills and apply new methods in a dynamic and collaborative environment * Create, maintain, and publish relevant support documentation to assist users in the quick resolution of their incidents and service requests and enable them to become more self-sufficient KNOWLEDGE/SKILLS * 3+ years experience of hands-on and remote support * Degree from 4-year or technical college, or equivalent experience * Must have excellent communication and customer service skills * In-depth knowledge required of desktop and laptop hardware * In-depth knowledge required of Windows 10/11, iOS, Zoom, Teams, modern web browsers, and Microsoft Office suite. Knowledge of Adobe Photoshop, Bluebeam, SharePoint, Mac OS, is preferred. * Experience with laptop imaging and software deployment tools * Experience creating application packages a plus * Able to manage priorities and tasks without direct supervision * Strong troubleshooting skills required * Ability to learn new software and systems rapidly a must * Prior experience in supporting software and Windows-based hardware. Must have a solid working knowledge of Microsoft products and networks. * Experience with architecture programs in the Autodesk suite, Rhino 3D, and SketchUp is preferrable * Desire to continue education through trade shows, seminars, online courses, etc. * Works well autonomously and in a team-oriented environment * Strong ability to multi-task and communicate effectively with other departments * Strong attention to detail and the ability to follow problems to their resolution * Ability to prioritize, manage and perform under pressure Working Conditions Responsibilities sometimes require working evenings and weekends with little advanced notice. Travel to regional offices and project sites required. This position supports the Atlanta and Tampa offices, so monthly travel is required. Physical Demands Frequently required to sit, stand, and move about the office; frequently operates a computer and other office productivity equipment; constantly communicates with Beck employees and external vendors/consultants; ability to adhere to timely and consistent attendance; ability to lift 40 pounds. Some project sites may require proof of vaccination or recent negative COVID-19 test. Beck's Benefits At Beck our team member experience goes beyond your day-to-day work activities - we also want to support the rest of your life goals, milestones and challenges. We strive for thrive - we want you to thrive in your wellbeing, finances, and community. In addition to robust coverage for medical, dental, vision, life & disability benefits, Beck is pleased to offer its team members: * 401k match and free SmartDollar program for financial wellness * Free dedicated financial coach * Personal health & fitness program for tracking activities & earning rewards * Paid family leave * Health discounts on medical premiums * Free comprehensive health screenings * Free health coach program for weight-loss & hypertension management * Financial & behavioral support for family forming journeys (ex. Fertility, adoption, pregnancy, and parenthood). * Free Life Coach * Pet insurance discount * Organized projects and events to support our communities Join our team and build your future with Beck. The Beck Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Working Title: FDC-CRIMINAL JUSTICE INFORMATION TECHNICIAN -70045277-CIRCUIT 06-A PINELLAS PARK, FL Pay Plan: Career Service 70045277 Salary: $33,760.22 Annually Total Compensation Estimator Tool * OPEN COMPETITIVE ADVERTISEMENT* Criminal Justice Information Technician - 70045277 This advertisement is for a Career Service position located at Circuit 06-A Pinellas Park, FL. Salary: $33,760.22 Annually SALARY WILL BE DETERMINED IN ACCORDANCE WITH CURRENT PAY POLICY. SPECIFIC DUTIES & RESPONSIBILITIES: * Receives, records and secures payments made by probationers, parolees, and community controlees. Ensures maintenance of accurate data in identifying, crediting and recording such payments. Systematically reviews and audits payment logs generated by computer. * Receives payment and provides receipts to offenders and probation officers. References and research records for error corrections and returned checks. Performs daily reconciliation ensuring accuracy of documents provided to correctional probation supervisor for review and approval. * Compiles transmittal correspondence, summaries, breakouts and fiscal reports for management control. Coordinates with correctional probation supervisor and other staff to maintain information flow and provide necessary data. * Reviews, verifies, makes grammatical changes as needed, and reproduces documents for final submission to the court, criminal justice agencies, and other internal and external recipients. * Maintains and ensures confidentiality of office materials (reports, files, printed paperwork, correspondence, etc.). Collects data from the automation system for statistical reports and maintains daily records of pending and completed investigations. * Reviews reports from various locations and composes notices for review or investigation. * Assists with the preparation of vehicle/travel vouchers for staff and serves as an office receptionist as needed. * Takes required photos of probationers, parolees, and community controlees and/or providing guidance to them on the appropriate location for photographing. * Provides responses to general information inquiries from criminal justice agencies and local officials. * Assists in record/file creation, retention, and preparation for destruction. * Maintains equipment, supplies, and assists with the oversight of the supply inventory, expenses, and documentation for supply purchases. * Performs other related duties as assigned. BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIRED QUALIFICATIONS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess a High School Diploma or its equivalent Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. If you are interested in this position and meet the above indicated qualification and have the desired education, knowledge, and experience, please submit a State of Florida Application and resume through the People First system. If you experience problems applying on-line, please call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: PINELLAS PARK, FL, US, 33781

Full-time Description The IT Technician will be responsible for maintaining and assisting in the management the church's technology systems, including hardware, software, and network infrastructure. This position will provide hands-on support for the church's technological needs, IT systems for office staff, and digital platforms for online services. The ideal candidate will be skilled in troubleshooting, maintenance, and support, ensuring smooth operations for all technological aspects of the church. Must give testimony and evidence of a personal relationship with Jesus Christ and sense the call of God to a serving ministry. Maintain and monitor church network infrastructure (Wi-Fi, routers, switches, etc.) to ensure reliable connectivity. Support and troubleshoot server and computer systems for office staff and ministries. Regularly update and patch software to ensure security and functionality. Set up and operate equipment for services, events, and ministry meetings. Provide technical support to church staff, volunteers, and ministry leaders regarding IT issues (e.g., software, hardware, printer malfunctions). Maintain an inventory of all IT-related equipment, including computers, tablets, audio/visual gear, and accessories. Responds to repair and maintenance requests in a professional and timely fashion Work in cooperation with all levels of management, support staff, personnel, church leaders, volunteers, members and guests to fulfil the mission of Indian Rocks Requirements Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred. Experience: At least 2 years of experience in IT support, preferably in a church, nonprofit, or similar environment. Physical Requirements: Prolonged periods standing and walking. Must be physically able to climb ladders, bend, or crawl into awkward spaces. Must be able to lift up to 50 pounds at a time. Skills: Proficiency with network management, troubleshooting, and security protocols. Strong knowledge of hardware and software installation, configuration, and maintenance. Demonstrate a consistent Christian lifestyle as referenced by the: Mission Statement of Indian Rocks Statement of Faith of Indian Rocks Leadership Guidelines of Indian Rocks Must be an active member of Indian Rocks as defined below: Regular attendance in worship services Regular attendance/involvement in an Indian Rocks Connection Group or Small Group Committed to systematic stewardship and faithful in tithing. Responsible to perform the other duties as assigned and approved by supervising personnel to include, but not limited to: Lead Pastor, Church Administrator, Associate Pastors, Generations Pastor or Personnel Committee This Ministry Job description is not limited in scope or definition and may be adjusted based on developments or growth of the church organization or structure, administrative directives and/or policies, or policy changes.

IT SUPPORT TECHNICIAN - HELP DESK FLSA: NON-EXEMPT The IT Support Technician - Help Desk provides technical support for hardware, software, and network systems in a medical and dental clinic environment. This role ensures that all IT systems operate efficiently to support clinical and administrative staff in delivering high-quality patient care. The technician troubleshoots and resolves issues related to specialized medical and dental software, equipment, and IT infrastructure while adhering to strict confidentiality and compliance standards. Supervisory Responsibilities: * None Duties/Responsibilities: * Respond promptly to help desk requests from clinical and administrative staff, resolving IT issues efficiently. * Diagnose and address hardware, software, and network issues, including challenges related to electronic health records (EHR), practice management systems, and dental imaging software. * Set up, configure, and maintain workstations, printers, scanners, and other peripheral devices. * Manage the activation and deactivation of employee badges, ensuring they are assigned the appropriate access levels as required. * Provide technical support for specialized medical and dental equipment, such as imaging systems, patient monitors, and laboratory devices. * Manage user accounts, permissions, and system access while ensuring compliance with HIPAA standards. * Answer help desk phone calls and emails, providing timely assistance to end-users. * Configure, install, and relocate computers, printers, fax machines, and telephones as needed. * Diagnose and repair malfunctions in computers, printers, fax machines, and telephones. * Install and upgrade software, ensuring systems remain functional and up to date. * Train staff in the use of computers, printers, fax machines, telephones, and other office equipment. * Learn and oversee the administration of software used within the Suncoast network. * Perform routine system updates, backups, and patches to maintain security and optimize performance. * Escalate unresolved or complex issues to senior IT staff or external vendors for resolution. * Document support requests, issue resolutions, and system configurations for reference and reporting. * Provide guidance and training to staff on IT tools and equipment. * Maintain an up-to-date inventory of IT assets, including hardware, software licenses, and consumables. * Work with external vendors and service providers to ensure the proper maintenance and repair of critical systems. * Stay current on emerging technologies and trends in healthcare IT to support continuous improvement and innovation. * Perform additional tasks as needed to support the centers. Required Skills/Abilities: * Troubleshoot hardware, software, and network issues, including basic TCP/IP. * Excellent verbal and written communication skills. * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Manage multiple tasks, prioritize requests, and keep accurate records. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to function well in a high-paced and at times stressful environment. * Proficient with Microsoft Office Suite or related software. * Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure. * Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more. * Adjust to new technologies and work flexible hours when needed. Education and Experience: * Associates degree in IT or related field is preferred. * At least three years related experience required. * Strong knowledge of IT infrastructure, including servers, networks, security systems, and healthcare IT platforms (e.g., EMR/EHR). * Proficiency with Windows Operating Systems and Microsoft Office; familiarity with SQL, Visual Basic, and Crystal Reports preferred. * Experience with cybersecurity tools, regulatory compliance (e.g., HIPAA), and IT policies. Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 50 pounds at times. * Handle physical setups, such as cabling and equipment maintenance. * Must be able to travel to various center locations as required. By signing this document, I confirm that I have read and agree to the job description and understand the skills and duties required to perform the role. POSITION TITLE: IT SUPPORT TECHNICIAN - HELP DESK

Help Desk Technician I Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide businesses with seamless technology services that scale and evolve along with their business. Our custom-tailored solutions can be delivered modularly, or as a complete, end-to-end service; providing an unrivaled level of accountability for our clients' communications, managed IT and cloud-based services. Access One's services give businesses back their time and increase their productivity. Our clients' success is our success. Why a Career at Access One An opportunity to grow your career and expand your knowledge Professional development and growth through continual learning Recognition of all your accomplishments, large and small A chance to relax and enjoy your co-workers at company events Access to health programs such as gym membership incentives Comprehensive benefits including insurance, PTO (Paid Time Off) and financial planning Volunteer and donation opportunities to help improve our community What you will do The Help Desk Technician II is responsible for supporting inbound tickets and phone calls for multiple clients in a fast-paced environment across diverse network environments. The primary role of this position is to provide outstanding customer service for Tier 2 service requests, incidents, and problems reported by end users as well as assisting or taking over issues from our Tier 1 team members. These type of issues/request can range from working with end user workstations, servers, virtualization, printers, networks, and any vendor specific hardware and software that a client may use. Access One is looking for a confident and knowledgeable technician that is willing to go the extra mile to provide outstanding customer support with a “can do” attitude. Job Responsibilities Provide support of incoming requests to the help desk via phone and/or ticketing system to ensure courteous, timely, and effective resolution of end-user issues. Ability to prioritize incidents, alerts, and service requests according to defined processes to meet defined SLAs. Technical support at the network level: WAN/LAN/WLAN, Firewalls, Routers, and Switches. Experience with Cisco, Meraki, and SonicWALL is a plus Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor and manage Microsoft Windows 10/11 Operating Systems. Monitor and manage Microsoft Windows Server 2012/2016/2019 Managing and Administrating clients Microsoft O365 environments Previous experience of using an RMM is a plus Maintain internal and/or client-facing documentation as changes or knowledge is found Detailed communication with customers and vendors as required to keep all parties informed of issues, progress, changes, and resolutions. Support of backup and disaster recovery solutions. Datto is a plus Work closely with team members, Field Engineers, NOC, and Project Engineers when needed or called on for assistance. Improve customer service with the ability to seek opportunities to increase client satisfaction and deepen client relationships Fast and timely turnaround on all customer requests and escalations Both being able to receive escalated service requests as well as knowing when to escalate requests to appropriate higher-level team members or departments when needed Responsible for entering time and expenses as it occurs in our ticketing system Ability to work independently with locating information to assist a customer/vendor Ability to assist and or train other team members when assistance is needed Who you are Having worked in an MSP environment is a plus Minimum High School Diploma or equivalent College-level courses in IT and/or certification preferred Professional IT Certifications, such as: Microsoft MCP/MCSA, Cisco CCNA, Azure AZ-900 or CompTIA Network + or possessing the drive to achieve professional IT certifications applicable to the services and solutions provided by Access One. Minimal 2 years of experience in similar role Advanced understanding of operating systems, business applications, printing systems, and network systems Advanced diagnostic skills of technical issues NinjaOne RMM /ConnectWise PSA experience strongly desired Knowledge of IT applications, processes, software, and equipment Strong organizational and customer service skills Interpersonal skills: such as communication skills, active listening, and customer-care Ability to multi-task and adapt to changes quickly Ability to work in a team and communicate effectively Technical awareness: ability to match resources to technical issues appropriately Service awareness of all organization's key IT services for which support is being provided Understanding of support tools, techniques, and how technology is used to provide IT services Self-motivated with the ability to work in a fast-moving environment Salary Range: $22-23/hour DOE Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REMOTE 7 AM to 4 PM CST

Who we are We're The Beck Group, the largest and most innovative integrated building firm in the country. We are focused on delivering design and construction excellence on a broad range of project types. Headquartered in downtown Dallas, with offices in Atlanta, Austin, Charlotte, Denver, Fort Lauderdale, Fort Worth, Mexico City, and Tampa, we believe a better process and outcome results from working together. At Beck, you will find yourself surrounded by passionate colleagues who have a collaborative mindset and care about each other. We are committed to hiring the best and brightest within our industry, and that's why we are seeking experienced professionals like you to help transform the industry and continue building Beck's respected reputation. What you bring to the table The Beck Group has an immediate need for an IT Support Technician to join the technology team in our Tampa office. The IT Support Technician is the central point of contact for all IT related incidents and service requests. The role of the IT Support Technician is responsible for maintaining computing and printing environments by providing onsite, and remote hardware and software system support. The IT Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. This individual will provide hardware diagnostics and repair on laptops, printers, and server equipment for field sites/offices. Regular travel is required. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, and in person. The position involves the following essential functions: Assists jobsite/field personnel with technology issues Installs, supports, and maintains operating systems and applications for Windows, Mac OS, iOS, and Android platforms Assists with implementation and troubleshooting of network configurations at remote sites Assists with maintaining and troubleshooting conference room audio/visual hardware Determines hardware and software requirements related to field sites Diagnose software issues across a wide range of software Diagnose workstation hardware issues and replace defective components Coordinates and collaborates with IT staff on projects, tasks, and day-to-day activities Perform related duties as assigned by supervisor Maintains compliance with all company policies and procedures Accurately record, update, and document requests using the IT service desk system Maintain excellent verbal and written communication skills effectively with technical and non-technical colleagues at all levels in the organization Training/instructing end users in IT system and application use Maintain a world class level of customer service, ensuring that all customers are treated respectfully and their requests met in a timely manner Continually learn new skills and apply new methods in a dynamic and collaborative environment Create, maintain, and publish relevant support documentation to assist users in the quick resolution of their incidents and service requests and enable them to become more self-sufficient KNOWLEDGE/SKILLS 3+ years experience of hands-on and remote support Degree from 4-year or technical college, or equivalent experience Must have excellent communication and customer service skills In-depth knowledge required of desktop and laptop hardware In-depth knowledge required of Windows 10/11, iOS, Zoom, Teams, modern web browsers, and Microsoft Office suite. Knowledge of Adobe Photoshop, Bluebeam, SharePoint, Mac OS, is preferred. Experience with laptop imaging and software deployment tools Experience creating application packages a plus Able to manage priorities and tasks without direct supervision Strong troubleshooting skills required Ability to learn new software and systems rapidly a must Prior experience in supporting software and Windows-based hardware. Must have a solid working knowledge of Microsoft products and networks. Experience with architecture programs in the Autodesk suite, Rhino 3D, and SketchUp is preferrable Desire to continue education through trade shows, seminars, online courses, etc. Works well autonomously and in a team-oriented environment Strong ability to multi-task and communicate effectively with other departments Strong attention to detail and the ability to follow problems to their resolution Ability to prioritize, manage and perform under pressure Working Conditions Responsibilities sometimes require working evenings and weekends with little advanced notice. Travel to regional offices and project sites required. This position supports the Atlanta and Tampa offices, so monthly travel is required. Physical Demands Frequently required to sit, stand, and move about the office; frequently operates a computer and other office productivity equipment; constantly communicates with Beck employees and external vendors/consultants; ability to adhere to timely and consistent attendance; ability to lift 40 pounds. Some project sites may require proof of vaccination or recent negative COVID-19 test. Beck's Benefits At Beck our team member experience goes beyond your day-to-day work activities - we also want to support the rest of your life goals, milestones and challenges. We strive for thrive - we want you to thrive in your wellbeing, finances, and community. In addition to robust coverage for medical, dental, vision, life & disability benefits, Beck is pleased to offer its team members: 401k match and free SmartDollar program for financial wellness Free dedicated financial coach Personal health & fitness program for tracking activities & earning rewards Paid family leave Health discounts on medical premiums Free comprehensive health screenings Free health coach program for weight-loss & hypertension management Financial & behavioral support for family forming journeys (ex. Fertility, adoption, pregnancy, and parenthood). Free Life Coach Pet insurance discount Organized projects and events to support our communities Join our team and build your future with Beck. The Beck Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Based in Tampa, FL, we are a fast-growing medical company expanding our patient experience to improve health using the latest telemedicine healthcare technology. We are currently looking for an IT Support Tech to join our team to assist with the day-to-day operations of our Microsoft environment as well as our cloud-based line of business software. This is a full-time position with competitive salary and benefits. Roles & Responsibilities of IT Support Tech - Respond to IT tickets and escalate if unable to resolve. - Implement assigned IT and office projects. - Recommend, demo, and test products, configurations, policies. - Maintain equipment according to current best practices and policies. - Deliverable of monthly support metrics: tickets opened/closed, average time to close, response times, common issues. - Deliverable of monthly system metrics: systems, application, and service uptime. - Deliverable of status of assigned IT projects weekly or as needed. - Identify common problems/failures for improvement. What you need for this position: - Customer-friendly focus. - Self-starter motivation. - Troubleshooting PC hardware, office printers and Microsoft applications. - Experience with Windows 10/11. - Experience with Office 365 Compensation: $20/hr. Schedule: Monday-Friday 12:00pm-9:00pm Preferred experience - Kaseya - Active Directory/Azure AD/Entra ID - 3CX

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Under limited supervision, provides accurate and timely technical support services to students, faculty and staff via telephone, chat, email, remotely and at desk side. Independently, manages routine support functions. Job Category: Non-Exempt Hiring Range: Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Installs and maintains hardware systems at a high level for students, faculty, and staff to ensure technology resources are properly functioning. 2. Performs advanced repairs and troubleshooting of technology issues at the sites and remotely, to ensure problems are resolved timely. 3. Provides advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. 4. Provides advanced support at all facilities including classrooms, offices, clinics, videoconferencing classrooms, and all university locations on campus or off, as required. 5. Resolves issues for students, faculty, and staff encountering challenging hardware, software and other problems relating to technology. 6. Inspects and recommends maintenance of technology equipment housed in university facilities including offices, classrooms, computer labs, and clinics, as assigned. 7. Creates, logs, updates, and resolves technology tickets using appropriate ticketing system in a timely manner. 8. Coordinates the relocation of computers and other technology equipment within university facilities to other locations on and off campus. 9. Coordinates the proper removal and disposal of technology from the university. 10. Completes special projects as assigned. 11. Performs other duties as assigned or required. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: 1. Working knowledge in the safe use of various tools utilized for technical troubleshooting, repair and support including software and hand-tools. 2. Working knowledge of computer and audiovisual systems, Active Directory, and network. 3. Working knowledge of computer and audiovisual equipment and deployment of associated technology. 4. Computers and Electronics - General knowledge of computer hardware and software, including applications and programming. 5. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint). Skills: 1. Time Management - Proficient skills in managing one's own time. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 5. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 6. Excellent customer service skills. Abilities: 1. Ability to perform advanced troubleshooting and resolve technical issues with audio-visual, computer and associated network components. 2. High-level ability to adapt to new technologies quickly and resourcefully to provide technical support for new technology solutions. 3. Ability to lift, pull and push objects weighing up to 50 pounds and to climb ladders. 4. Ability to drive. 5. Ability to communicate effectively with others. 6. Ability to work cooperatively with colleagues and supervisory staff at all levels. Physical Requirements and Working Environment: 1. Near Vision - Must be able to see details at close range (within a few feet of the observer). 2. Speech Recognition - Must be able to identify and understand the speech of another person. 3. Speech Clarity - Must be able to speak clearly, so others can understand you. 4. May be required to work nights or weekends. 5. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 6. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. 7. Travel - Must be able to travel on a daily and/or overnight basis. 8. Must be able to lift, pull and push objects weighing up to 50 pounds and to climb ladders. Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: High School Diploma and three (3) year of relevant information technology work experience. * -OR-- Associate's degree or 60 credit hours in closely related field and minimum one (1) year of relevant work experience. Preferred Qualifications: 1. Associate's degree in Information Technology or closely related field. 2. Microsoft Certified IT Professional (MCITP) or similar. 3. Previous experience working at an educational institution. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.