Information Technology Internship Jobs in Montana

div pWorldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers./p p /p /div div pThe Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately./p pstrong Responsibilities/strong/p p /p ul li Provide customer support for designated equipment/li li Answer client questions in a professional manner/li li Accept and deliver all service calls assigned within the established service level agreement for each client/li li Meet established customer service satisfaction criteria as outlined in established guidelines and policies/li li Complete all administrative tasks associated with each call as documented in established policies and guidelines/li li Complete real-time reporting of all calls as documented in established policies and guidelines/li li Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client/li li Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements/li li Report all activity in an accurate and timely manner/li li Understand all Safety policies and guidelines and work within the guidelines of policies daily/li li Additional requirements may exist if offer of employment is extended/li li Other duties may be assigned to meet business needs/li /ul p /p /div div h2Qualifications/h2 /div div pstrong Education and Experience:/strong/p ul li Typically requires technical school certification or equivalent and 0-2 years of relevant experience/li li Previous customer service experience is a plus/li /ul p /p pstrong Certifications and/or Qualifications:/strong/p ul li Maintain all required OEM Certifications as directed by Management/li li Knowledge of relevant software and hardware/li li Valid Driver's License and reliable transportation with valid registration and adequate insurance/li /ul p /p pstrong Skills:/strong/p ul li Ability to communicate regarding technical issues with clients/li li Ability to drive to client locations/li li Ability to drive long distances, and occasional overnight assignments within other geographies/li li Ability to lift and or move various computer equipment up to 50 lbs/li li Must own a basic repair tool kit/li /ul /div

Provides operational user support, training, customer service and assistance to all departments. Coordinates issue resolution with financial / records systems and clinical software system provider. Schedule: 1.0FTE (40 hours) Mon-Fri Call Requirement Rotation Compensation: $ 25.25+ DOE Robust Benefits Package ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES: Responsible for the education and training of staff for supported applications. Delivers education and training of staff for computer hardware, mobile devices, and telephone system hardware. Provides user support on software and hardware questions and problems. Assists computer users in resolving problem situations. Assists in performing maintenance on computer hardware. Provides departmental reports in response to management requests. Performs device setup such as for printers, PCs, mobile devices, telephones, etc. Interprets I.S. procedures and makes recommendations for revisions. Communicates updated information to system users at all levels. Manages the accuracy and currency of the system master files. Maintains, upgrades, and builds network nodes, infrastructure, connectivity devices, and servers at all levels for both wired and wireless LANs and WAN connectivity. Performs troubleshooting, configuring, and maintenance of the IP and analog telephone systems, as well as mobile cellular devices and tablets. Documents all work, including I.S. equipment repairs, maintenance and troubleshooting, and telephone system work. ADDITIONAL RESPONSIBILITIES: Responsible for presenting to and teaching groups of people. Provides recommendations for strategies and resource allocation needed to meet system-related goals. Monitors quality improvement and auditing to insure full compliance with federal and state guidelines. Regularly covers the I.S. Help Desk phone and assist users with general I.S. issues. Assumes periodic on-call responsibility, providing after-hours and weekend technical support availability. Performs other duties as assigned. QUALIFICATIONS (Required): Ability to effectively communicate information to system users at all levels. Education: BS degree in Information Systems or business field; or, high school diploma and related experience. Mastery of Microsoft applications including Microsoft Office Suite, Windows Operating systems and internet. Knowledge of TCP/IP network basic concepts: IP addressing, routing, switching. ADDITIONAL DESIRABLE QUALIFICATIONS: Familiarity with health care financial information systems, (Cerner Revenue Cycle). Familiarity with electronic medical records systems (Cerner Millenium preferred). Microsoft, Cisco, CompTIA or other industry certifications.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Red Knight Solutions is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 400 employees located around the country working in largely remote / hybrid roles, we have created regional “Basecamps” to help remote employees find connection and inspiration with other on Xers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences. Through multiple years of growth, we haven't lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we're hungry to improve, value innovation, and believe great ideas come from any direction. Important Alert: Please note, on Xmaps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at on Xmaps.com or directly via our LinkedIn page. WHAT YOU WILL DO onX is seeking a CX Systems Specialist with a passion for delivering world class support experiences using well-orchestrated technology. Your focus will be on planning and executing projects to improve the key technological systems involved in communicating with and supporting onX customers. You will be a part of our Customer Experience team that builds customer confidence through uncomplicated, informative, and friendly support experiences. This is a great opportunity to be a part of a dynamic growing company focused on making an impact on the business, and on the many customers who interact with the company. This role will serve as a support systems administrator at onX and will report to the Director of Customer Experience. As an onX CX Support Systems Specialist, your essential job duties and responsibilities will look like: Configuration of ticketing software, including channel management and ticket routing, fields, & notifications. Optimization of self-service software. Assisting with CX software contracting and license management. Identifying gaps in support tooling and advocating for investment to fill these gaps. Improving automated exchange of information between our CRM and other company systems. Collaboration with Customer Experience leadership to define and execute systems priorities in service of departmental objectives and key results. Development of a forward-looking support systems roadmap. WHAT YOU'LL BRING Bachelor's degree , or equivalent experience. 3 years of experience in technical project/program management. Experience with and/or certification in CRM administration. A shared passion for and ability to demonstrate onX's Company Values. Permanent US work authorization is a condition of employment with onX. Ability to travel for multiple days to a corporate office or other onX strategic location, such as a Basecamp. ADDED BONUSES Though not required, we would be thrilled to consider candidates with any of the following: Degree in MIS or Business (with a technical focus) Experience with syncing databases. Experience with APIs. WHERE YOU CAN WORK onX has created a thriving distributed workforce community across several US locations. This position can be performed from an onX corporate office, “Basecamp,” or “Connection Hub”. Corporate Offices: onX was founded in Montana with offices in Missoula and Bozeman. If you prefer to work in an office at least part of the time, this is a great option. Basecamps: onX's Basecamps are established virtual workforce communities where a sizable number of distributed team members group for work, volunteering, socializing, and adventure. Our current Basecamps are located within a 90-mile radius of the following: Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. Connection Hubs: onX's Connection Hub locations are smaller, emerging communities of distributed team members. Our current Connection Hubs are located within a 60-mile radius of the following: Boise, ID; Charleston, SC; Charlotte, NC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; and Vermont. HOW YOU'LL BE COMPENSATED onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $72,000 to $80,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance. WHAT WE'RE OFFERING YOU Competitive salaries, annual bonuses, equity, and opportunities for growth Comprehensive health benefits including a no-monthly-cost medical plan Parental leave plan of 5 or 13 weeks fully paid 401k matching at 100% for the first 3% you save and 50% from 3-5% Company-wide outdoor adventures and amazing outdoor industry perks Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays PERFORMANCE ESSENTIALS In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at **************. Position open until filled. #LI-Remote At onX, we believe that diversity makes us better. Bringing together a diverse set of backgrounds, ideas, and opinions helps us to achieve our mission to awaken the adventurer in everyone. We are proud to be an equal opportunity employer. onX is committed to equal opportunity not only in our hiring practices but also in our employment practices, including but not limited to development, compensation, and promotion. We strive to build an inclusive work community where everyone can be their authentic self, and together, we win as a team. Come join us! onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our . As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel, without the use of AI-based summarization. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

**Department:** Customer Experience The success of our team members is no less paramount. We-re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker? Wilson Language training is growing and is looking to hire a Technical Onboarding Specialist. The Technical Onboarding Specialist is responsible for successfully orienting customers to Wilson products, providing an efficient and engaging onboarding experience to enable deep engagement and drive successful outcomes. The ideal candidate will be a self-starter and have a positive, customer-centric attitude with a high EQ and passion for problem-solving. **Essential Job Functions:** + Walk schools and districts through the onboarding process and ensure that teachers are able to realize the value of our products quickly + Educate new customers on how to access and use resources + Optimize user adoption to drive renewals and expansion + Work with other internal teams to ensure seamless transitions throughout the customer journey + Collect customer feedback and communicate to appropriate internal stakeholders as part of ongoing improvement cycle + Continually surprise and delight customers with a proactive, customer-centric attitude + Ensure high customer engagement and satisfaction as measured by Onboarding NPS, CES, and CSAT ratings + Contribute to other onboarding and customer success projects as needed + Other duties as assigned + Understand and display WLT-s values **Skills & Experience:** + Salesforce experience preferred + At least 1 year of customer facing technical onboarding experience required + Some experience in onboarding or customer success in a SaaS or edtech environment + Demonstrable experience using common customer success tools, including CRM, webinar/online meeting, and screen recording technologies + Ability to communicate effectively through all channels, chat, phone, email, and video conference + Experience with cloud-based productivity tools and ability to quickly learn and adopt new technologies + Exceptional organizational and project management skills, with the ability to set goals and prioritize many initiatives and opportunities with minimal guidance + Self-awareness, strong judgment, clarity, attention to detail, organization, ability to handle ambiguity, and goal-orientation Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including: + Medical, dental, vision, and Life & Disability Insurance + 401k plan with partial employer match + Paid Time Off + Paid holidays + Tuition reimbursement + -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks. Anticipated Salary Range: $51,900 - $64,500. Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) Responsibilities We have one charter within the Oracle Service Cloud Technical Support team and that is to deliver superior customer experiences by responding quickly to customer requests, interacting in a highly personalized way, and solving customer issues as quickly as possible. As part of the Oracle Service Cloud, we support nearly 2000 global customers who serve more than 8 million users per day on Oracle Service Cloud - a cloud based technology platform that empowers our customers to engage directly with their customers through great Social, Web, and Contact Center experiences. Our approach to providing technical support is comprehensive, from resolving minor issues with no business impact to the highest business impacting issues requiring detailed technical diagnosis and immediate issue resolution. We are a global organization with Support Centers in Bozeman, MT, Bucharest, RO, Guadalajara, MX, and Manila, PH. If you are passionate about delivering great customer experiences and have the skills required for the role, we invite you to apply for a position on our team! As a support engineer, you will be the technical interface to our customers for resolution of problems related to the development, implementation, and maintenance of our Oracle Service cloud products. The individual in this role will report up to the Senior Product Support manager for the Bug Diagnostics Engineering team (BDE). You will be responsible for fostering continual improvement of Oracle Service Cloud and setting and maintaining high standards of performance on the team. Responsibilities • Investigate and report defects identified to development • Contribute to customer knowledgebase as defined by KCS standards • Collaborate with other teams internally as needed to determine resolution • Other duties as assigned and determined by the Product Support Manager Essential Knowledge, Skills, Abilities, and Background Preferred 2-3 years experience in Internet technologies and operation (such as PHP, MySQL, XML, HTML, CSS, SOAP), Relational Database Management Systems (MySQL), and call center technology Exposure to software development, debugging, documentation, and troubleshooting Exposure to programming, ideally in Java, j-query and some C language Ability to prioritize and manage own work load Strong logic, reasoning, and math skills Exceptional communication skills: ability to accurately and precisely communicate instructions, steps, seek information from clients and empathize both verbally and in writing: Must have technical writing capabilities Preferred skills, abilities, and background · PHP skills preferred. · Code Igniter and MVC architecture understanding · Understands importance of scalability and performance, and can apply these concepts to service requests · Able to work within standard product functionality to achieve desired outcomes whenever possible · Solid understanding of HTML and WebDesign · Strong XML understanding and experience Experience with CRM, SFA, MA or Customers Service applications a plus Superior Oracle Service Cloud product knowledge and hands on product experience a plus Government clearance a plus As a global company, our technical support team is a 24x7 operation. This role requires shift work or occasional work during non-standard business hours, coverage during public holidays, and possibly travel.

We are a fast-paced company that offers IT support services to businesses located across Western Montana. Our goal is to deliver prompt and efficient solutions that turn our customers into raving fans! We are seeking a highly skilled IT support professional who is dedicated to resolving technical problems and providing exceptional customer service. Our ideal candidate is a problem-solver who enjoys tackling challenging issues and helping people get back to work. As a member of our team, you will be responsible for diagnosing and troubleshooting IT issues for our clients, documenting IT-related information, and providing friendly and efficient customer service to end-users. Job Status: Full Time Employee Type: Hourly Pay: $24-$28/hr DOE Benefits: Rich and flexible medical/dental with a Health Savings Account option. Paid Vacation, Sick and Holiday time. Retirement: 401k with 4% match and discretionary profit sharing. Certification assistance & continuing education benefits. Cell phone reimbursement. Personal IT purchasing employee discount. Team bonding events. Work-life balance\flexibility. General Work Schedule: 8am-5pm Travel/License Required: Yes, Minimal local travel Work Schedule: 8am-5pm Monday-Friday, Occasional On-Call Position Roles & Responsibilities: IT issue resolution IT documentation maintenance Ticket quality assurance Working with IT Team to improve overall IT results for clients After hours emergency support via the on-call rotation RESOURCE PROFILE: Problem solver Positive attitude Ability to work under pressure Attention to detail Customer service Quality assurance Professional appearance and approach to work Technical Skills: Desktop operating system support skills Workstation peripheral support skills Intermediate and/or advanced use of server operating system skills Intermediate and/or advanced networking skills Intermediate and/or advanced overall troubleshooting skills

Zur Jobübersicht Internship 2025 IT-Infrastructure & IT-Security STRABAG, a global leader in construction, houses the IT-Infrastructure & IT-Security department, which includes Cloud & Automation, IT-Security, and M365 Platforms. In 2025, we are specifically looking for interns in these areas. Start your internship with us and enhance your technical skills by supporting projects and gaining hands-on experience. Jetzt bewerben Teilen Watchlist Was für uns zählt * Pursuing bachelor's or master's degree in an IT-related discipline, Telecommunications, Computer Science or similar - with a strong preference for students from ETF. * Thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills * Have the ability to learn new skills quickly and use the skills efficiently * Have a good understanding of one or more of the following: computer networks, operating systems, cloud environments, cyber security concepts, scripting and programing. * Highly motivated and have a passion for technology and learning * Proficiency in English. German language skills are a big advantage Um die erteilte Einwilligung zum Setzen der Cookies von US-Anbietern zu widerrufen, klicken Sie bitte hier. Alternativ können Sie die erteilte Einwilligung unter Cookie-Einstellungen in unserer Datenschutzerklärung widerrufen. Tooltip caption STRABAG - More than just a construction company YouTube Disclaimer Um dieses Video abspielen zu können, müssen Sie Cookies von US-Anbietern akzeptieren. Einzelheiten hierzu finden Sie unter Cookie-Einstellungen in unserer Datenschutzerklärung. Die Einwilligung zum Setzen der Cookies von US-Anbietern kann entweder hier oder unter Cookie-Einstellungen in unserer Datenschutzerklärung erteilt werden. Der Widerruf der bereits erteilten Einwilligung kann auf dem gleichen Wege erfolgen. Einwilligen und abspielen Ihr Beitrag bei uns STRABAG, a global leader in construction, houses the IT-Infrastructure & IT-Security department, which includes Cloud & Automation, IT-Security, and M365 Platforms. In 2025, we are specifically looking for interns in these areas. Start your internship with us and enhance your technical skills by supporting projects and gaining hands-on experience. * Assist in implementation of new IT projects, focusing on Cloud infrastructure and services (SaaS, PaaS, IaaS), Security improvements, DevOps framework and routine automation. * Collaborate with team members in implementing these projects, ensuring alignment with company objectives and IT standards. * Troubleshooting Issues and Service Interruptions: resolving hardware, software, and network issues. * Cyber Security Improvements and Incident Response: contributing to the development and implementation of security measures to enhance system defense and incident response. * Documentation: assistance in maintaining up-to-date documentation of the IT-Infrastructure & IT-Security, including network diagrams, system configurations, and security policies. Für diese Position ist ein Pre-Employment Screening vorgesehen. Nähere Informationen dazu auf unserer Karrierewebsite. Pre-Employment Screening (PES) ist die Prüfung von relevanten Bewerbungsinformationen auf ihre Richtigkeit unter Berücksichtigung geltender Datenschutzbestimmungen und sonstiger rechtlicher Rahmenbedingungen. Das PES soll in der Regel nur bei denjenigen Bewerbenden durchgeführt werden, die sich auf eine Stelle bewerben, die mit der Wahrnehmung von besonders vertraulichen Aufgaben oder einer personellen und/oder finanziellen Verantwortung verbunden ist. In bestimmten Anlassfällen kann ein Teil der im Rahmen von PES vorgesehenen und unten im Einzelnen dargestellten Checks und Maßnahmen auch bei den anderen Bewerbenden erforderlich erscheinen. Unser Mehrwert für Sie * Dynamic Work Environment - Join an international team driven by strong team spirit and collaboration. * Comprehensive Rotation Program - Gain valuable insight into the entire IT Infrastructure, IT Security, and the broader STRABAG IT landscape. * Personalized Development - A dedicated mentor will help shape a development plan tailored to your goals. * Open-Door Culture - We foster an open-door policy at all levels, encouraging fresh ideas and active participation. * Exciting Tasks from Day One - Be fully integrated into our team and work on meaningful projects right from the start. * Flexible Internship - Duration of 3 to 6 months, part-time or full-time, based on your preference. * Competitive Compensation - We offer competitive compensation, and outstanding performance may lead to a permanent position. Raznovrsne mogućnosti za usavršavanje Konkurentna zarada Pospešivanje zdravlja Razna dešavanja za zaposlene Dobra saobraćajna veza

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and plays an integral role in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most efficient manner that supports organizational goals and meets customer needs. **Essential Duties and Responsibilities** : + Ensure transactions are complete, accurate, compliant, and aligned with internal policies and business guidelines. + Act as Subject Matter Expert (SME) for quoting, pricing, deal flow, and order processing for the sales organization; provide guidance on business terms and conditions. + Provide guidance to sales organization on complex deal structures including high-value transactions during corporate review and approval. + Manage and own assigned Salesforce Quotes and Opportunities during approval process to ensure all fields are accurate to expedite the final booking process. + Work closely with all functional areas to identify, coordinate, structure, approve, and administer opportunities in a manner that aligns organizational goals with financial obligations, corporate governance and regulations. + Provide high level of communication, coordination, and support throughout the sales process ensuring accurate and timely transactions; working closely with colleagues in Finance and Sales to ensure sales transact quickly and efficiently during the approval process. **Qualifications:** + At least 3 years of Deal Desk, Contracts, Sales or Sales Operations experience in software industry + Familiarity with accounting and software revenue recognition principles; experience with enterprise and complex deals a plus + Ability to embrace new technology, applications, and solutions quickly + Ability to work efficiently and collaboratively in a fast-paced environment + Experience with Salesforce modules and Microsoft tools + Committed to Rocket's core values of empathy, humanity, trust and love. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-SD1 \#LI-Remote The base salary range for this role is $62,800.00 - $78,500.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)** **Healthcare coverage options to fit you (and your family's) needs** **Retirement savings, with matching contributions by Rocket Software** **Life and disability coverage** **Leadership and skills training opportunities** **Two paid work days for off-site training** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

(13773) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. Job Summary The IT Specialist is responsible for providing technical assistance to computer system users. This includes answering questions and resolving computer issues for clients in person, via telephone, or from a remote location. They must assist regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems in compliance with One&Only Resorts' standards of operations. Key Duties & Responsibilities * Installs and performs minor repairs to hardware, software, and peripheral equipment following design or installation specifications * Oversees the daily performance of computer systems * Supports the information system function within the resort, using appropriate systems management procedures and practices to ensure operating effectiveness and data integrity * Assists the Director, IT in entire-network maintenance, including the administration and documentation of computer networks, telephone, and cable TV networks * Reads technical manuals, confers with users, and conducts computer diagnostics to investigate and resolve problems, providing technical support * Answers users' inquiries regarding computer software and hardware operations to resolve problems * Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software * Confers with colleagues to establish requirements for new systems or modifications * Develops training materials and procedures, and/or trains users in the proper use of hardware and software * Uses and handles IT equipment with care, according to the Director's instructions * Maintains a record of daily data communication transactions, problems, remedial actions taken, and installation activities * Refers major hardware and software problems and defective products to vendors / technicians for service * Prepares evaluations of software and hardware, recommending improvements or upgrades * Inspects equipment and reads order sheets to prepare deliveries to users * Observes system functioning to verify correct operations and detect errors * Attends briefings and meetings as requested * Performing any other tasks as assigned Skills, Experience, & Educational Requirements * Previous experience working in IT within a resort environment preferred * Ability to translate complex technical issues into terms easily understood by end users * Proficiency in Help Desk software, ticketing systems, and endpoint management tools * Excellent customer service skills, even in times of high demand, low resources, or unhappy users * Relevant entry-level certifications preferred: CompTIA ITF+, A+, Network+, Security+, Microsoft MTA, and ITIL v3 Foundation Benefits * Medical, Dental & Vision Insurance * PTO (Paid Time Off) * Complimentary Dry Cleaning for Employee Uniforms * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounted colleague rate for Kerzner Properties worldwide Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Working directly under the Support Manager, this Support Specialist will provide lynch pin support services to our clients. You will be providing front line remote and on-site support to our diverse client base across a variety of technologies - desktops, mobile, servers, networking, firewalls, cloud, applications, etc. You will also assist the Project team as needed with new deployments and implementations. The position is primarily based out of our Great Falls regional office and is a Work-in-Office role. Qualifications & Skills • Must possess a minimum of three years of customer service experience • Three years' experience administering business networks • Advanced experience in supporting Windows 10 and 11, printers, email. • Experience in corporate network troubleshooting (networking, desktop, server/OS, & virtualization) • Experience with TCP/IP, DNS, DHCP • Experience configuring and supporting Windows 2016, 2019, 2022 or 2025 Server • Experience in supporting Microsoft 365, Active Directory, and/or Google Workspace • Microsoft Office Application skills • Firewall configuration and deployment experience • High attention to detail and excellent oral and written communication • Demonstrate integrity and ability to maintain client confidentiality • Ability to work on multiple assignments with minimal supervision Additional Responsibilities • Perform root-cause analysis and resolution • Ticketing and service documentation; time entry and management skills • Prioritizing multiple responsibilities in a fast-paced environment • Resolve and escalate issues that require additional support • Adhering to client SLA's (service level agreements) and team performance goals • Research knowledge base articles for technical solutions and configurations Other Requirements - Physical Demands & Certifications • Ability to work in an office setting, including sitting for long periods of time, lifting, bending. Ability to work in diverse client environments as onsite work is required for this role. • Must have a valid driver's license and reliable transportation for occasional work offsite. • Microsoft Certified Professional (MCP) with desktop/server exams highly desired or commitment to obtaining Microsoft certification within 6 months • Cisco CCNA a plus • Background and Reference Checks are a mandatory part of the recruitment and hiring process Job Classifications Reports To: Support Supervisor Compensation: $18.96 to $25.07, depending on experience FLSA Status: Non- exempt Location: Great Falls Office Hours: Monday- Friday business hours; evening & weekend work as needed, overtime as needed About SpotLink SpotLink is a premier, high-skill, high-capabilities, San Diego based technology solutions provider. We specialize in Managed IT Services, Software Engineering, & Voice Solutions for small and mid-sized businesses. As an industry leader for San Diego IT solutions, we provide a wide range of technology services including; proactive technology management, network administration, technology consulting, reactive computer support, software engineering, and voice technology solutions. SpotLink offers multi-featured benefits that include competitive and attractive compensation, paid technical training/certification, holidays, paid-time off (PTO), medical, dental, vision, matching Simple-IRA, and more. You will receive ongoing training and plenty of opportunities for advancement. You'll also enjoy a fun, friendly atmosphere with weekly company lunches, snacks and beverages.

Description & Requirements Maximus is seeking a passionate and proactive Human Resources Manager to join our team. In this role, you will serve as a Human Resources Business Partner to program management, providing comprehensive HR support and guidance. Key responsibilities include enhancing employee relations, managing HR processes, performance and talent management, conducting data-driven analysis, facilitating change management initiatives, and ensuring compliance with regulatory requirements. The ideal candidate will demonstrate strong leadership skills, a commitment to continuous improvement, and a focus on fostering a positive work culture. **This position is remote-eligible and would require working from a home office. Candidates may be located anywhere within the United States but must work East Coast business core hours.** Essential Duties and Responsibilities: - Conduct organizational analysis and contribute to human resources and talent management objectives. - Collaborate with human resources team on business initiatives and objectives. - Manage implementation and administration of human resources processes including recruitment selection, onboarding, orientation, performance management, employee relations, individual and leadership development, reward, recognition, compensation and benefits, health and safety, diversity, retention, succession planning, and regulatory compliance. - Conduct investigations into employee complaints or concerns. - Develop, update, and communicate HR policies and procedures. - Ensure compliance with local, state, and federal employment laws. - Stay informed about changes in HR regulations and adjust policies accordingly. - Lead positive employee relations interactions and employee engagement activities. - Establish and measure human resources metrics. - Devise and implement retention strategy while partnering with leaders in regard to career path opportunities. - Drive regulatory compliance. Job-Specific Essential Duties and Responsibilities: - Comprehensive HR Management: Responsible for overseeing all aspects of HR program support, including onboarding/offboarding, performance management, talent management, employee relations, compensation, benefits and MALT leave support, diversity initiatives, trending analysis, engagement strategies, Workday support, and regulatory compliance. Also, collaborate with the HR Director on special projects and corporate HR initiatives. - Data-driven Insights: Conduct trending analysis for programs to identify patterns and make data-driven recommendations. - Employee Relations Enhancement: Foster positive work relationships and enhance morale by providing proactive guidance and support to both employees and management, resulting in increased productivity and high engagement. - Strategic Partnering: Collaborate with program management to integrate HR initiatives seamlessly into the organizational strategy and serve as a trusted advisor to the business. - Change Management: Partner with the HR Director to implement change management strategies and learning and development initiatives, aligning HR practices with business goals and objectives. - Program Support and Coaching: Provide guidance and coaching to managers, recommending interventions to uphold organizational values and effectively achieve operational objectives. - Conflict Resolution and Compliance: Manage employee relations issues, including progressive discipline, and ensure adherence to regulatory requirements such as USDOL, EEO, and AAP, minimizing legal risks and maintaining a compliant work environment. - HR Team SOP Enhancement: Provide review and enhancements to team HR SOPs. - Professional Development: Continually enhance individual competencies and subject matter expertise through ongoing professional development activities, staying abreast of industry best practices and emerging trends. Minimum Requirements - Bachelor's degree in related field required. - 5-7 years related professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Job-Specific Minimum Requirements: Experience: - Experience working in Government Contracting, Technology, and Professional Services sectors, with a commitment to maintaining confidentiality and professionalism in all interactions. - Minimum of 5 years of progressive experience in human resources, demonstrating a comprehensive understanding of HR principles and practices. Experience in supporting client support roles. - At least 3 years of managerial experience in HR-related areas, showcasing leadership and team management capabilities (Preferred) - Proven capacity to manage and prioritize deliverables and program support with meticulous attention to detail, while flexibly adapting to evolving priorities. - Track record of actively engaging in both day-to-day program support and strategic initiatives, exhibiting forward-thinking as a strategic business partner. - Ability to effectively collaborate and build strong partnerships across all organizational levels, fostering a culture of trust and collaboration. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Title: Network Support Spec Location: Belgrade, Serbia Grade: 8 Position Summary & Key Areas of Responsibility The main responsibility of this function is to deal with unresolved issues escalated by lower tier or to be front line for highly technical enterprise customers. These agents will attempt to resolve the incident and perform the following tasks: * Communicate status of existing incidents to customers * Determine failed component and required fix, if possible * Perform triage & characterization/troubleshooting activities: * Information regarding characteristics of problem * Frequency of occurrence * Gather logs, files, application traces * Gather full error status information * Attempt to isolate the origin of the problem or symptom to the specific piece of software or component, (e.g., server application system level, database level, network component). * Determine if any system changes like updates, configuration, and system component add-ons or replacement have recently changed on the solution that may be the originator of the issue. * Confirm if issue can be recreated and provide details of steps required to recreate issue * Depending on the specific solution, attempt to reproduce the issue in test lab * Populate knowledge database with problem/solution information * Taking incoming calls, create manage and update service tickets. * Making outgoing calls to communicate with the customers. * Escalate the problem to the appropriate group which may be NCR, customer or 3rd party provider * Provide all required information if an issue is to be escalated to Level 2/3 support * If unable to resolve the incident, Data Center Hardware Operations Specialist will collect the necessary technical information before engaging higher Tier for further assistance. Candidate profile and qualifications: * Fluent in speaking and writing of English language * Technical degree in Computer science or higher level of IT knowledge with related experience in some of these fields: General IT HW/SW installation and maintenance, MS OS and Linux installation, connection equipment and networking, web environment or similar. * Self-driven person, eager to learn and develop technical skills * Responsible with good organizational skills * Highly motivated with strong team spirit Offers of employment are conditional upon passage of screening criteria applicable to the job. Company Benefits: * Private Health Insurance * Employee Referral Bonus Program * Wellbeing Resources * Baby Bonus * Life, Accident & Disability Insurance * Numerous opportunities for internal career pathing and advancement * Discounts for employees at NCR Atleos partners EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker-and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle -and get the right treatments to the right patients at the right time. Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients: - Citeline - accelerate the drug development cycle - Evaluate - bring the right drugs to market - MMIT - identify barrier to patient access - Panalgo - turn data into insight faster - The Dedham Group - think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. The Role: + Develop and enhance web applications using Next.js, JavaScript, and RESTful APIs to support internal and external tools. + Build and optimize backend services, handling large-scale pharmaceutical datasets efficiently. + Contribute to AI and data science projects-this may include experimenting with ML models, NLP, or data extraction techniques. + Work closely with experienced engineers to design and implement new features, ensuring performance and scalability. + Participate in code reviews, debugging, and performance tuning to improve application reliability.Gain hands-on exposure to cloud technologies and modern software engineering practices. + We're looking for passionate problem-solvers with a strong foundation in software development and an interest in data-driven applications. **Requirements:** + Currently pursuing a degree in Computer Science, Software Engineering, or a related field. + Basic understanding of frontend and backend development. + Strong problem-solving skills and ability to write clean, efficient code. + Eager to learn and collaborate in a fast-paced environment. **Nice to Have:** + Interest or experience in AI, machine learning, or data science. + Exposure to Python and SQL and cloud technologies (AWS) + Proficiency in JavaScript, Next.js, and RESTful API development. + Familiarity with Docker, CI/CD, or data engineering concepts. Our Guiding Principles for success at Norstella: 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you. All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] . Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Heath, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions. **Essential Functions** + Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations. + Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports. + Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements. + Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system + Innovate, design, implement, support and maintain workflows, processes and HIM identified work. + Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement. + Ensures compliance with Health Information Management standards. **Skills** + Interpersonal Skills + Problem-Solving + Critical Thinking + Organization + Data Analysis + HIM Software + Project Management + Detail Oriented + Workflow Process + Health Information Management **Required Qualifications** + Demonstrated experience with technical HIM or HIM Information Management required. + Demonstrated proficiency in computer skills including Microsoft Office, internet and email required. + Demonstrated ability to work in a fast-paced environment. + Availability to travel is required. **Preferred Qualifications** + Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution. Education is verified. + RHIT/RHIA Certification.. **Physical Requirements** + Sitting for long periods of time. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Physical Requirements:** **Location:** Key Bank Tower, Nevada Central Office, Peaks Regional Office **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $28.90 - $45.52 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant. This position is open until filled. This first review of applications will be February 13, 2025. Please submit the following required documents on the State of Montana Careers website: Resume - Please include dates of employment and your supervisor's name/phone number for each position. Cover Letter Three Professional References When submitting the required documents, you must check the “relevant document” box to ensure your attachments are uploading correctly to the specific application for this position. Documents not submitted will not be considered in the recruitment process. The Judicial Branch is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. An employee new to the Judicial Branch will serve a one-year probationary period. The successful applicant will be subject to a criminal background check. Travel may be required and working hours may include evenings & weekends. The Montana Judicial Branch offers a variety of opportunities to help you make a difference in your community, and further your career. As a service-oriented employer, we seek employees with a passion for customer service to help us fulfill our mission to provide an independent, accessible, responsive, impartial, and timely forum to resolve disputes; to preserve the rule of law; and to protect the rights and liberties guaranteed by the Constitutions of the United States and Montana. Benefits of working for the Judicial Branch: Work/life balance Family friendly policies Dedicated and caring colleagues Health coverage Retirement plans Paid vacation, sick leave, and Holidays (combination of up to 38 per year) Opportunities and room for professional growth Public Service Loan Forgiveness - Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF This position is in Helena, MT. Helena exists as a crossroads between past and present, tame and untamed, mountainous wilderness and hometown warmth. A place where you can hike for miles without seeing a soul, stroll through our charming downtown, and enjoy breweries with breathtaking views-all in the same day. From the early roots of Blackfeet, Salish, Crow and Bannock tribes who found this land abundant with bison and natural resources - to the four lucky prospectors who, in their last efforts, struck gold in 1864 - Helena is a place rich with history, beauty, and life. Learn more by visiting https\://**************** Job Overview: This position will provide training and support to personal computer users in the Judicial Branch in the state of Montana. Work involves providing help to personal computer users in their office locations and includes the development and delivery of appropriate training and tutoring programs in both class and individual settings. Work also includes writing of user manuals. Work is performed under close supervision and is reviewed by the Information Technology Supervisor. Job Duties: Responds to phone calls for help; determines user needs and problems and meets with users to discuss those needs. Trains users in the use of personal computer equipment. Develops and provides technical briefings for staff on new services, enhancements, and system components; provides technical support and training to users of installed software; assists in identifying training needs for court staff; schedules and coordinates training sessions with users. Produces instruction manuals and periodic updates. Keeps abreast of new personal computer software applications and training in their use. Serves as liaison for office automation systems and equipment problems. May keep a log of employees seeking training; sends notices for classes; prepares a report of class attendees; monitors, evaluates, and reports on the success of training efforts. Keeps a log of equipment in use; updates as necessary; verifies equipment slated for disposal. May be responsible for purchasing equipment and software for automation projects; performs inventory control for all court automation equipment state-wide. May provide technical support for district court and limited jurisdiction court software. May provide technical support on personal computers and networks in district courts and limited jurisdiction courts. Working Conditions\: Business office setting and the ability to sit at a desk for a lengthy period. Physical Demands\: Work involves a significant amount of standing, walking, sitting, talking, listening, and reaching with hands and arms; must be able to transfer up to 25 pounds. Knowledge, Skills, and Abilities (Behaviors)\: Knowledge of various types of personal computers and standard software applications. Knowledge of computer and printer capabilities. Knowledge of computer application software. Ability to distinguish between equipment problems and employee training needs. Ability to communicate both orally and in writing. Skill in the operation of personal computers and related equipment. Minimum Qualifications (Education and Experience): Graduation from high school, with courses in computer science. Some experience in training on personal computer support. Montana driver's license; proof of insurance if using a personal vehicle on State business.

Working directly under the Support Manager, this Support Specialist will provide lynch pin support services to our clients. You will be providing front line remote and on-site support to our diverse client base across a variety of technologies - desktops, mobile, servers, networking, firewalls, cloud, applications, etc. You will also assist the Project team as needed with new deployments and implementations. The position is primarily based out of our Great Falls regional office and is a Work-in-Office role. Qualifications & Skills • Must possess a minimum of three years of customer service experience • Three years' experience administering business networks • Advanced experience in supporting Windows 10 and 11, printers, email. • Experience in corporate network troubleshooting (networking, desktop, server/OS, & virtualization) • Experience with TCP/IP, DNS, DHCP • Experience configuring and supporting Windows 2016, 2019, 2022 or 2025 Server • Experience in supporting Microsoft 365, Active Directory, and/or Google Workspace • Microsoft Office Application skills • Firewall configuration and deployment experience • High attention to detail and excellent oral and written communication • Demonstrate integrity and ability to maintain client confidentiality • Ability to work on multiple assignments with minimal supervision Additional Responsibilities • Perform root-cause analysis and resolution • Ticketing and service documentation; time entry and management skills • Prioritizing multiple responsibilities in a fast-paced environment • Resolve and escalate issues that require additional support • Adhering to client SLA's (service level agreements) and team performance goals • Research knowledge base articles for technical solutions and configurations Other Requirements - Physical Demands & Certifications • Ability to work in an office setting, including sitting for long periods of time, lifting, bending. Ability to work in diverse client environments as onsite work is required for this role. • Must have a valid driver's license and reliable transportation for occasional work offsite. • Microsoft Certified Professional (MCP) with desktop/server exams highly desired or commitment to obtaining Microsoft certification within 6 months • Cisco CCNA a plus • Background and Reference Checks are a mandatory part of the recruitment and hiring process Job Classifications Reports To: Support Supervisor Compensation: $18.96 to $25.07, depending on experience FLSA Status: Non- exempt Location: Great Falls Office Hours: Monday- Friday business hours; evening & weekend work as needed, overtime as needed About SpotLink SpotLink is a premier, high-skill, high-capabilities, San Diego based technology solutions provider. We specialize in Managed IT Services, Software Engineering, & Voice Solutions for small and mid-sized businesses. As an industry leader for San Diego IT solutions, we provide a wide range of technology services including; proactive technology management, network administration, technology consulting, reactive computer support, software engineering, and voice technology solutions. SpotLink offers multi-featured benefits that include competitive and attractive compensation, paid technical training/certification, holidays, paid-time off (PTO), medical, dental, vision, matching Simple-IRA, and more. You will receive ongoing training and plenty of opportunities for advancement. You'll also enjoy a fun, friendly atmosphere with weekly company lunches, snacks and beverages.