Information Technology Internship Jobs in Lutz, FL

Job Details Tampa Corporate - TAMPA, FLDescription The Technical Support Specialist position is responsible for technical support to our customers in relation to cases coming from production. This position is a combination of client interaction ensuring customer satisfaction/retention, system/database administration, and clarification of prescription non-conformances prior to fabrication. This selected individual will assist the department to provide our customers with prompt, attentive communications. Responsibilities/Duties/Functions/Tasks Provide phone consultation and guidance to customers including doctors and dental office staff Make outbound calls to dental office customers to resolve out of production case issues Ensure call communications are properly documented in the customer relationship management system (LabTrack/CRS) including saving and attaching photos to case records. Maintain key performance indicators for call productivity such as case turnaround time and call volume Accurately represent DDS Lab products and warranties Ensure that customers receive a follow-up or response to inquiries within designated time frames determined by management. Filter and communicate technical issues to the TC team as necessary Enter customer complaints in our feedback system Soft transfer calls to technicians Learn about DDS Labs products and services and keep up to date with any changes Manage Aging Cases workload by sorting and organizing cases as needed to meet customer fulfillment requirements. Respond to non-technical customer questions in order to maintain a one-call resolution and high customer service standards. Other duties as needed Qualifications Qualifications (Experience, Education, Licensure, Certification) Excellent typing and computer skills High School Diploma or GED required Call center experience preferred Fluent in written and spoken English Previous dental experience in a lab or dental office preferred Special Position Requirements Utilize on-the-spot stress reduction management techniques to avoid an unsatisfactory customer experience. Ability to problem solve within a limited time frame while a customer is on the phone. Ability to maneuver a mouse, digital camera and use basic keyboarding skills to alternate between several databases. Maintain the highest degree of professionalism, remembering to speak clearly, using a positive tone of voice during customer calls and while working in the call center area. Superior attention to detail Dependable and reliable. Ability to respond to customers in a professional manner. Ability to adhere to assigned schedule. Ability to adhere to dress code standards.

BGIS ITS is currently seeking a Commercial HVAC Field Technical Support Specialist to join the team in Hudson, FL and surrounding areas. Are You Looking For A company that cares and wants you to achieve your career objective. A company that offers you flexibility on the types of rewards and recognition that align with your personal situation. A company that puts you and your career first BGIS is that Company. BGIS Integrated Technical Services (BGIS ITS) has built a strong service-oriented company using only school and field trained technicians. We take pride in treating all our customers with the highest degree of professionalism, care and understanding. In 2022, Millian Aire Enterprises became BGIS ITS after it joined the BGIS group of companies, a global leader in the provision of integrated facility management services, including project delivery, energy & sustainability, asset management, workplace advisory, and real estate services. With a combined team of over 500 commercial field technicians in the US (over 7000 globally), BGIS and Millian Aire relentlessly focuses on delivering memorable customer experiences that create value for our clients by focusing on developing a team of commercial technicians and providing those technicians ongoing training, support and ongoing career development. Summary of the role The Commercial HVAC Field Technical Support Specialist is responsible for providing expert technical support to Technicians and other key positions in the organization resolving complex HVAC issues and utilization of specific system tools ensuring timely, safe, and effective solutions. The priorities of the position are identified by business leaders and emergency responses required for excellence in customer delivery. Key job activities include leveraging expertise in a wide range of HVAC systems, including VRF/VRV, diagnosing problems, and collaborating with internal and external resources. Additional responsibilities include data integrity, verification, reporting and analysis. The Commercial HVAC Field Technical Support Specialist demonstrates BGIS values. KEY DUTIES AND RESPONSIBILTIES HVAC Equipment and Systems Subject Matter Expert Act as subject matter expert and technical support for wide variety of HVAC systems and brands serviced by BGIS being able to answer questions, troubleshoot, repair, guide maintenance activities, and provide training. Promote safety, health, and environment in all work activities and ensure compliance with internal standards and external regulations. Facilitate specific system, equipment, and application training for client account teams, departments, and new accounts to BGIS. Provides regular updates on escalations trends and compiles/analyzes key performance indicator data to support client account teams and monthly reporting to internal executive team. Completes data changes to the assigned systems including asset management and maintenance tracking as required. Uploads documents, forms, and submissions to the internal portal to be shared, monitored, and reviewed by the client account teams. Reviews and verifies accuracy of all compliance related data submitted from client business groups and product lines. Seeks opportunities to improve efficiencies through best practices and collaborating with internal teams. Participates in corporate programs/projects conversations including releases of new system applications. Contributes to the development, documentation and review of policies, processes, training materials and work instructions for internal and external users. Research and provide wiring schematic support for BGIS technicians. Assist with controller configurations for all HVAC brands serviced by BGIS. Monitor, understand, and support computer and diagnostic tool requirements for VRF/VRV systems. Collaborate with Quality Control to provide installation support as needed. Submits updates for process documents including work instructions, forms, and policies Develop and maintain a comprehensive knowledge base of HVAC technical documentation, including manuals, schematics, and troubleshooting guides. Participate in training and development programs to stay current with new technologies and HVAC systems Contributes to the completion of other key initiatives as assigned. Problem Solving and Resolution Resolve problems and/or conflicts and maintains open communication with BGIS internal team and with client account team. Walk technicians and other team members through identifying potential issues with phone and provides instructions on how to resolve. Recommend solutions and implements appropriate actions for issues. Ensure customer requirements are captured and met in a timely basis. Offer real-time video support for technicians on-site, using platforms like Zoom, Skype, or Facetime. KNOWLEDGE AND SKILLS Associate Degree or equivalent work experience in related field such as HVAC or mechanical engineering. Minimum of 5 years performing job duties as an HVAC technician or in a related technical support role. Strong knowledge of HVAC systems, including VRF/VRV, chillers, boilers, and air handling units. Excellent trouble shooting and problem-solving skills to properly diagnose and recommend appropriate solutions. Understanding of compliance requirements of relevant external organizations. Knowledge of quality management practices. Effective communication skills including verbal and written. Ability to effectively manage time and balance competing priorities. Both individual performer and contributor to a larger team. Effective data management skills, Attention to detail for data reporting, verification and analysis. Strong proficiency in Microsoft Excel, PowerPoint, and Word. Industry recognized certifications such as NATE, R-410A preferred. PHYSICAL DEMANDS AND WORK ENVIRONMENT To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Cognitive skills required to work in a customer focused environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment. Position is expected to be available to provide support beyond normal Monday-Friday typical business hours including evenings, weekends, and holidays. Ability and willingness to travel. Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement. Benefits of Working with Millian Aire and BGIS. Competitive Salary Health, life, and disability benefits package 7 paid holidays - New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas Corporate perks through ADP 401K plan with employer match Technical training and development opportunities Growth and relocation opportunities Visit us online at ******************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-RL1

FrankCrum is a Top Workplace! FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity! FrankCrum is excited to have you join us! The FrankCrum Information Technology Internship Program provides experiential learning that integrates knowledge from the classroom with real-life work experience and skills development to students seeking a career in Information Technology. The FrankCrum IT Intern will have the opportunity to work in one of the following areas for the duration of the internship: Infrastructure / Network Management Service Desk / Technical Support Application Development / Application Support Learning objectives for this program include: Introduction to various areas of IT and its functions with the organization IT Help Desk/Customer Support/Service Management On-Prem and Cloud Data Center Operations Role of IT Risk Assessment/Compliance Cyber Security and Malware Application Development Business Analysis and Project Management Data Analysis and Business Insights FrankCrum seeks a junior or senior year student able to secure temporary accommodations in Florida's Clearwater/Tampa Bay area for an approximate eight-week program during the summer of 2024! This is a paid internship at $20.00 per hour. The onsite, full-time position is Monday through Friday from 8:00am until 5:00pm (one hour lunch) with flexibility. FrankCrum's office location is 100 South Missouri Avenue, Clearwater, Florida 33756. Eligible applicants should be enrolled in their school's Information Technology, Computer Science, or other related programs. This program is anticipated to begin on Monday, June 2 nd and end Friday, July 25 th . What's Special about FrankCrum FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure. The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic! If you want to play this role to positively impact our client's day-to-day business, then apply now! FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

As an IT Support Specialist, you'll be the go-to tech support for both local and remote users in our corporate, sales, and construction teams. Your expertise in deploying, troubleshooting, and repairing Windows desktops, laptops, mobile devices, and various office technologies will be essential in ensuring smooth and efficient operations. Essential Duties and Responsibilities * Provide hands-on and remote technical assistance to corporate, sales, and construction users across multiple locations. Support includes on-site help at Headquarters, remote locations, and on field sites. Support channels include on-site visits, phone, email, and remote assistance tools. * Address and resolve internet and network-related issues, including reporting outages to service providers and maintaining communication with the Service Desk team to ensure prompt service recovery. * Set up and configure desktops, laptops, and mobile devices using company-approved configurations, ensuring seamless deployment with minimal user downtime. * Perform repairs and troubleshoot issues related to printers, scanners, copiers, and other office technology, ensuring critical deadlines are met with minimal disruption. * Provide technical support for both in-house applications and industry-standard tools like Microsoft Office, Microsoft Teams, Microsoft Intune, Microsoft Azure, Fresh Service, GoToAssist, Cisco Meraki, and SharePoint. * Participate in hardware and software rollout projects, coordinating with the department to ensure smooth transitions with minimal downtime for users. * Assist in the auditing and management of computer equipment and network infrastructure, including routers, switches, internet lines, and wireless cards, ensuring all systems are up-to-date and functioning correctly. * Provide new hires with a basic introduction to their tech setup, including hardware, software, and network resources, helping them quickly acclimate to company systems. * Take ownership of assigned tasks and projects, ensuring they are completed within specified timelines while coordinating with the Service Desk team as needed. Capable of working independently on tasks when necessary, while also being able to collaborate effectively with the Service Desk team to resolve issues and improve overall system performance. * Monitor and enforce IT security policies, including the management of antivirus software, data encryption, and user access controls, to protect company data and ensure compliance with industry standards. Job Competencies * Customer/Client Focus * Communication/Building Relationships * Time Management * Flexibility * Business Acumen Qualifications * High School Diploma or equivalent required; Associates Degree in IT or a related field preferred. * 3 years of relevant IT experience required. * Understanding of IT Helpdesk practices with strong emphasis on customer service. * Extensive knowledge of computer hardware, software, and basic networking. * Understanding of network wiring and small office network configurations. * Experience working with active directory managing user accounts and access. * Strong knowledge of Windows OS, computer hardware, and basic networking. Experience with Active Directory and network setups. * Support experience setting up and troubleshooting HP, Xerox, and Sharp copiers. * Must have immediate availability to communicate when required by the company via employee-provided technology that is compatible with company systems and using data access supplied by the employee. (No reimbursement is provided for employee's choice of technology or for employee's data usage). * Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint. * Current, valid Driver's License with acceptable driving record. Work Availability * Regular, predictable attendance is an essential function of this position. * Must be regularly available and willing to work at least full workdays from Monday through Friday and such other hours as the Company determines are necessary or desirable to meet business needs. * This position also requires periodically being available to support local and field users after hours, weekends ("on call") and Holidays. The employee may be "on call" an average of one week per month. * While "on call", the employee will need to answer telephone calls from the Company's computer users to the Company's Service Desk line, which the employee will forward to his or her personal phone line. Generally speaking, the employee should return any missed calls within one hour if possible. The employee will be free to engage in personal activities while "on call." The employee will not need to answer calls between the hours of 10 p.m. and 7 a.m. * The employee will exercise discretion to determine the appropriate response and urgency of the user's request. If the employee is unable to resolve the user's request over the phone, the employee will establish with the user an appropriate response time frame. If the employee is unable to meet the user's schedule, the employee should call other employees in the IT department for assistance in responding to the request for help. * Time spent on tasks such as talking to computer users, troubleshooting, and providing user support will be compensable, as will any associated travel time that may be necessary. * Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match* Perry Homes is an Equal Opportunity Employer Disclaimer: Recruitment Fraud - Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact **********************.

Apply Description BBI is looking for hard working, critical thinker, and passionate student looking to gain hands on experience in IT Support within a real-world environment. As an IT Support Intern at BBI, you will develop technical solutions to business problems, perform requirement gathering sessions to gain information from stakeholders, and identify high potential business opportunities for stakeholders. The summer internship program is crafted to elevate your analytical skill set while also gaining industry knowledge. If you are a proactive, problem-solving student your search ends here. Join us this summer! What you'll be doing. Provide support for employee's computing issues Provide troubleshooting and support for company mobile applications Configure and install desktops, laptops, and devices for new hires Perform hardware replacements as necessary Install, configure, test, maintain, monitor, and troubleshoot workstations and related hardware / software Working knowledge of infrastructure, networking, firewalls, domains Excellent written and verbal communications skills Must be a focused self-starter and motivated to work with minimal supervision What you bring to the table. Junior and Senior undergraduates pursuing a bachelor's degree preferred Capable of completing the 11-week program at our Tampa office Ability to work 24 hours minimum per week Able to work in office as this internship does not offer remote opportunities Ability to learn and work in a fast-paced environment Microsoft Office 365 Basic networking Information Systems Degree, Computer Science. What we bring to the table. Don't worry about paying for parking - we've got you covered You can cancel your gym membership and sweat it out at our on-site gym We always reward hard work; this is a paid internship! Lunch and Learns with BBI leadership and experienced financial professionals Our College Relations Program Manager will be with you every step of the way to make sure you are getting the most out of the internship experience Recent awards we've won include: Best Places to Work 2019, 2020, and 2022 Columbus' #1 Fastest-Growing Company - Fast 50 2021, 2022, and 2023 BBI is Great Place to Work certified - 2021, 2022 Tampa Bay Business Journal Best Places to Work 2022, 2024, and 2025 Tampa Top Workplaces 2025 Selling Power's 60 Best Companies to Sell For 2022-2024 Inc. 5000 Fastest Growing Private Companies in America 2023, 2024 CYP's Wonderful Workplaces for Young Professionals 2021, 2022 and 2023 Columbus Business First Building Awards: Best New Office Project 2024 Columbus Business First's Corporate Citizenship: Most Generous Companies and In-Kind Contributions Columbus Business First 40 Under 40 Award: CEO Brent Bosse 2024 Who we are. BBI Logistics offers transportation solutions including but not limited to drayage, truckload, intermodal, LTL, expedited, purchase order consolidation, route optimization, cold storage, expedited delivery, and natural disaster response. As a rapidly growing company, BBI is quickly becoming a premier transportation provider nationwide. #betterwithbbi BBI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

WE ARE HIRING! AtkinsRéalis is seeking an ITS/Traffic Engineering Intern to join our Tampa, FL office. ABOUT US AtkinsRéalis is one of the world's most respected design, engineering, and project management consultancies. AtkinsRéalis has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. AtkinsRéalis has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy. Our Internship Program, Explore, is designed for college students pursuing a degree in a STEM field and provides opportunities to learn what it's like to work in a professional environment and apply what's learned in class to the real-world challenges we face every day. RESPONSIBILITIES Provide administrative and operations support. Responsible for the compilation of data and preparation of reports Utilize computer software such as CAD (Microstation and/or AutoCAD) to produce schematics, drawings and design plans. Participate in group meetings, both project and organization related Participate in field work when applicable QUALIFICATIONS EXPERIENCE: No experience is generally required if accepted into an Associate's or Bachelor's degree program in a related technical field. EDUCATION: Must have completed 60 hours towards an engineering degree from an ABET accredited program by the start of the internship (Summer 2025). SPECIAL SKILLS: Basic computer skills required to enter data into spreadsheets or databases. Math skills to perform simple calculations; willingness to learn. Proficiency in Microsoft Office Experience with AutoCAD or MicroStation (preferred). PROFESSIONAL REGISTRATIONS: None required WHY JOIN US? AtkinsRéalis is an exciting place to Start Your Career! With a purpose to build a better world for our planet and its people, we leverage our global employee network to create valuable partnerships and deliver solutions for humanity's toughest challenges. AtkinsRéalis promotes diversity, equity and inclusion, and our company ethos encourages collaboration through the connection of people, data and technology, and our culture. We are rapidly growing in the US, and we need energetic, passionate, and eager professionals like you to join our team. There has never been a better time to be a part of AtkinsRéalis! WHAT WE OFFER AT ATKINSRÉALIS: AtkinsRéalis realizes the importance of mental and physical health, personal and professional development, and holistic wellbeing. We are pleased to offer a robust rewards package to aid our employees' peace of mind in and outside of work. As an Intern, you will participate in Explore, our intern development initiative, and will enjoy a host of benefits including: Competitive salary Hands-on experience with industry leaders Support and mentorship from various professionals throughout the business Career and educational exploration opportunities such as Client Site Visits, Weekly Lunch & Learns, & various virtual and/or in-person activities As a Full-Time employee, you will enjoy a robust rewards package including enrollment into Emerge, our new graduate experience, providing: Opportunities to work on various projects of ranging size and scope Support & structured mentorship from various professionals throughout the global AtkinsRéalis network Formal business and soft-skills training on topics such as time management, resilience, emotional intelligence, feedback, and communication Integration into a robust Emerging Professional Network Additional learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program Additional benefits include competitive salaries; Flexible work schedules; Group Insurance; Two Floating Holidays; Paid Parental Leave (including maternity and paternity); Pet Insurance; Retirement Savings Plan with employer match; Employee Assistance Program (EAP); Employee Resources Groups supporting women, African-Americans, Hispanics, LGBTQ+, Neurodiversity and Emerging Professionals; 2-to-1 donation match for STEAM-related educational initiatives through the AtkinsRéalis Foundation. If this sounds like you and you would like to expand your career with us, apply today! AtkinsRéalis is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Veteran/Disability. Please review AtkinsRéalis Equal Opportunity Statement here: ************************************************************** Upon acceptance of an offer, all candidates must go through a drug screen test and background check. AtkinsRéalis is a federal contractor which mandates a satisfactory background screening report and drug test that supersedes state laws. AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. ***************************************************** #URR100 Worker TypeEmployeeJob TypeCasual At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

is located in our Tampa, FL office. This is NOT a remote role** DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. DEX Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an Entry-Level, IT Services Hardware Tech (Working Full Time, in Office) to act as a hardware setup resource for internal users, as well as work with several vendors from Dex's managed IT services. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates. DEX JOB DESCRIPTION Job Title Hardware Technician Job grade Job Department IT Job Sub - Department IT Support Job Code HT Effective Date 02/14/2025 JOB SUMMARY We are seeking an entry-level full-time, in-office IT Services Hardware Technician to support internal users and collaboratewith members of DEX Internal IT Services. The technician will respond to IT support requests preparing, preppingand shipping hardware. Responsibilities include applying images to acquired hardware, performing directed maintenance of device images including software installations, and updates. Key duties involve checking in shipments, deploying images to hardware, monitoring shipping needs, processing hardware for recycling, and coordinating with IT Services General Technicians for shipping. The role also includes assisting with hardware setup for new hires, and collecting hardwarefrom terminated employees, preparing damaged hardware for pickup, cleaning hardware for inventory, andconnecting hardware for remote workers. ESSENTIAL DUTIES AND RESPONSIBILITIES · Installing company image on new/old hardware regularly as needed.· Troubleshoot and repair hardware issues.· Conduct routine maintenance and system upgrades to optimize performance as needed.· Manage hardware inventory and ensure required hardware is readily available.· Manage shipments of hardware assets in need of deployment. · Track, route, and escalate unresolved issues to Manager. · Create and Manage Key Card Badges for employee credentials as needed.· Wipe and decommission old devices as needed.· Assist IT Team with any internal hardware concerns as needed.· Lifting & delivering packaged hardware assets to the shipping warehouse as needed.· Walking between campus buildings daily to assist employees and complete necessary job duties.· Lifting up to 50lbs occasionally. MANAGEMENT AND SUPERVISORY RESPONSIBILITY · Typically reports to: Helpdesk Manager· Job is not directly responsible for managing other employees JOB QUALIFICATIONS/SKILL REQUIREMENTS · Strong verbal and written communication skills· Excellent customer service experience· Very strong documentation · Keen diagnostics and problem-solving abilities· Positive and professional team interactions· Proficient in Microsoft based operating systems with emphasis on Windows 7 and Windows 10 EDUCATION AND EXPERIENCE REQUIREMENTS · High School diploma required, technical school or 2 plus years of IT helpdesk experience · CompTIA A+ Certification or equivalent experience preferred.<

Who we are We're The Beck Group, the largest and most innovative integrated building firm in the country. We are focused on delivering design and construction excellence on a broad range of project types. Headquartered in downtown Dallas, with offices in Atlanta, Austin, Charlotte, Denver, Fort Lauderdale, Fort Worth, Mexico City, and Tampa, we believe a better process and outcome results from working together. At Beck, you will find yourself surrounded by passionate colleagues who have a collaborative mindset and care about each other. We are committed to hiring the best and brightest within our industry, and that's why we are seeking experienced professionals like you to help transform the industry and continue building Beck's respected reputation. What you bring to the table The Beck Group has an immediate need for an IT Support Technician to join the technology team in our Tampa office. The IT Support Technician is the central point of contact for all IT related incidents and service requests. The role of the IT Support Technician is responsible for maintaining computing and printing environments by providing onsite, and remote hardware and software system support. The IT Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. This individual will provide hardware diagnostics and repair on laptops, printers, and server equipment for field sites/offices. Regular travel is required. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, and in person. The position involves the following essential functions: * Assists jobsite/field personnel with technology issues * Installs, supports, and maintains operating systems and applications for Windows, Mac OS, iOS, and Android platforms * Assists with implementation and troubleshooting of network configurations at remote sites * Assists with maintaining and troubleshooting conference room audio/visual hardware * Determines hardware and software requirements related to field sites * Diagnose software issues across a wide range of software * Diagnose workstation hardware issues and replace defective components * Coordinates and collaborates with IT staff on projects, tasks, and day-to-day activities * Perform related duties as assigned by supervisor * Maintains compliance with all company policies and procedures * Accurately record, update, and document requests using the IT service desk system * Maintain excellent verbal and written communication skills effectively with technical and non-technical colleagues at all levels in the organization * Training/instructing end users in IT system and application use * Maintain a world class level of customer service, ensuring that all customers are treated respectfully and their requests met in a timely manner * Continually learn new skills and apply new methods in a dynamic and collaborative environment * Create, maintain, and publish relevant support documentation to assist users in the quick resolution of their incidents and service requests and enable them to become more self-sufficient KNOWLEDGE/SKILLS * 3+ years experience of hands-on and remote support * Degree from 4-year or technical college, or equivalent experience * Must have excellent communication and customer service skills * In-depth knowledge required of desktop and laptop hardware * In-depth knowledge required of Windows 10/11, iOS, Zoom, Teams, modern web browsers, and Microsoft Office suite. Knowledge of Adobe Photoshop, Bluebeam, SharePoint, Mac OS, is preferred. * Experience with laptop imaging and software deployment tools * Experience creating application packages a plus * Able to manage priorities and tasks without direct supervision * Strong troubleshooting skills required * Ability to learn new software and systems rapidly a must * Prior experience in supporting software and Windows-based hardware. Must have a solid working knowledge of Microsoft products and networks. * Experience with architecture programs in the Autodesk suite, Rhino 3D, and SketchUp is preferrable * Desire to continue education through trade shows, seminars, online courses, etc. * Works well autonomously and in a team-oriented environment * Strong ability to multi-task and communicate effectively with other departments * Strong attention to detail and the ability to follow problems to their resolution * Ability to prioritize, manage and perform under pressure Working Conditions Responsibilities sometimes require working evenings and weekends with little advanced notice. Travel to regional offices and project sites required. This position supports the Atlanta and Tampa offices, so monthly travel is required. Physical Demands Frequently required to sit, stand, and move about the office; frequently operates a computer and other office productivity equipment; constantly communicates with Beck employees and external vendors/consultants; ability to adhere to timely and consistent attendance; ability to lift 40 pounds. Some project sites may require proof of vaccination or recent negative COVID-19 test. Beck's Benefits At Beck our team member experience goes beyond your day-to-day work activities - we also want to support the rest of your life goals, milestones and challenges. We strive for thrive - we want you to thrive in your wellbeing, finances, and community. In addition to robust coverage for medical, dental, vision, life & disability benefits, Beck is pleased to offer its team members: * 401k match and free SmartDollar program for financial wellness * Free dedicated financial coach * Personal health & fitness program for tracking activities & earning rewards * Paid family leave * Health discounts on medical premiums * Free comprehensive health screenings * Free health coach program for weight-loss & hypertension management * Financial & behavioral support for family forming journeys (ex. Fertility, adoption, pregnancy, and parenthood). * Free Life Coach * Pet insurance discount * Organized projects and events to support our communities Join our team and build your future with Beck. The Beck Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. As a Technology Support I team member in the Payments Solution Center group, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. This group provides 24/7 support to clients that leverage digital, end-to-end solutions that help them manage their business and working capital. In this role, you will serve as a primary support contact for Latin America based internal and external clients utilizing various digital channels, file delivery and Application Program Interface based services for both transaction initiation and reporting. As you support our clients, you will work on many different problem types, of varying complexity, across multiple products, and lines of business. **Job responsibilities** + Manage interactions with business partners at all levels across multiple lines of business + Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations + Assist in the improvement of operational stability and availability through participation in problem management + Assist in monitoring production environments for anomalies and address issues using standard observability tools + Identify and document basic issues and potential solutions for business and technology stakeholders + Support the management of incidents, problems, and changes in technology applications or infrastructure, and escalate in compliance with firm policy and processes + Be flexible to work in a 24/7 work environment, across various shifts, and US holidays where supported LATAM markets are open. **Required qualifications, capabilities, and skills** + 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services + 1+ years of Customer Service experience + Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud + Ability to effectively manage operational risk through adherence to established procedures and controls **Preferred qualifications, capabilities, and skills** + Portuguese language skills strongly preferred + Technical support experience + Exposure to one or more general-purpose programming languages or automation scripting + Exposure to Information Technology Infrastructure Library (ITIL) framework + Effective analytical and complex problem-solving skills JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Elgin,IL $66,500.00 - $90,000.00

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced IT Specialist II. Clearance: Active DoD Secret Clearance Work Schedule: Onsite Monday-Friday. Role Overview: This job involves daily tasks such as installing, configuring, and maintaining IT systems in both standalone and client-server environments. Responsibilities include working with Microsoft servers, Defense Message Systems (DMS), and other authorized IT systems, as well as troubleshooting customer issues and performing hardware upgrades and repairs. Additionally, you will optimize and troubleshoot LAN and BAN networks, utilizing protocols such as IPv6, EIGRP, BGP, VLANs, VPNs, and NAT. General Skillset Experience with Microsoft Office Verbal and written communication skills Ability to work both collaboratively and individually Critical Thinking Skills Ability to give presentations and briefings as needed Specific Skillset Install, configure, service, repair, and maintain Information Technology (IT) systems in both a stand-alone and client-server environment, including Microsoft (MS) server, Defense Message Systems (DMS), and other authorized IT systems as well as hardware and software for network services, storage networking devices, and servers. Integrate multiple Information Systems (IS) in a networked environment. Evaluate and resolve customer IS problems. Effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize, and troubleshoot Local Area Network (LAN) and Base Area Networks (BAN). Experience with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Requirements Education & Certifications CompTIA Security+ CompTIA A+ CompTIA Network+ OR Cisco Certified Network Associate (CCNA) Microsoft Technology Associate (MTA), or a Microsoft Certified Solutions Associate (MCSA) certification. Experience Requirements 2+ years of relevant IT work experience required Build Your Career With Us Linchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team. Career Choices Linchpin's success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Pay Transparency Statement: Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to: Relevant prior work experience Education and certifications Specific skills and competencies Federal Government contract labor categories and wage rates Geographic location While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract. Benefits: In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including: Health, dental, and vision insurance 401(k) plan with company matching Flexible Spending Accounts (FSA) Company-funded disability and life insurance Paid time off (PTO) and company-paid holidays Employee Assistance Program (EAP) Educational assistance and parental leave Please note that the specific benefits and compensation details may vary depending on the employee's position, date of hire, and contract terms. Cyber Security Message Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at ************** if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity. Equal Opportunity Employment Statement We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change. About the Unit The IT Site Support position is responsible for trouble-shooting and proactively managing the infrastructure support issues for over 10 locations in the U.S. and Eastern Canada. This role will function as on-site help desk and on-site/remote support for over 300 local and remote users, maintain the Tampa Office Server room, and assist Latin and South America with Yara standards and procedures. The overall responsibilities and accountabilities include: * Proactively manage the infrastructure and support issues for over 10 locations in the U.S. and Eastern Canada. * Travel to remote sites may be necessary on short notice. * Support Yara End Users. * Maintenance and operations of local IT equipment in US locations. * Be the Yara IT Subject Matter Expert (SME) regarding all site IT matters. * Participate and contribute to central and local IT projects as the site IT SME. * Build, maintain and improve IT knowledge among end-users. * Contribute to building and maintaining the IT knowledge database. * Act as Yara IT local representative for central IT Services and deliveries according to Yara IT policies, standards, solutions, and governance. * Execute ITOS and ITBS tasks on site, based on Operational Level Agreements (OLAs) with IT vendors, or approved business needs. * Reports to Lead IT Site Support The position will be based out of our Tampa, FL office. Responsibilities IT On Site Support: * Monitor relevant queue or queues in the IT Service Management tool (Service Now). * Take on assigned tasks from queue and fulfill tasks according to Service Level and Operation Level Agreements. * Ensure good discipline in updates and closure of tasks / tickets in IT Service Management tool. * Liaison for information related to local environment and culture - Onsite contact person and guide for break & fix technicians from assigned 3rd party; Ensure access to relevant data rooms with supported equipment; Provide skilled Yara-specific knowledge on local conditions and operations; Local presence of IT professionals for Incident, Problem, and Request processing (hands and eyes) according to instructions provided in ticket. * Handle defined tasks for the management of local IT assets - Pick up parts from stock to handle immediate needs related to On-site support (e.g., change broken keyboard or replace damaged cable); Perform stock management (track levels, stock in, stock out) according to process; Perform purchase and delivery when required according to process. * IMACD tasks: IMACD includes physical install, move, add, change, and disposal of relevant IT equipment and software for workstations, notebooks, mobile devices, LAN equipment, printers, telephony, servers, and other relevant equipment when remote execution cannot be performed. The following tasks are in the scope (handled according to procedures provided): Installation and verification of new equipment; this may include site preparation, software load, configuration parameters, and user familiarization on products and services; Move of existing equipment to new locations; Adding new accessories; Change of existing configurations due to events such as new users, data transfer, or migration to new operating systems; De-installation, with or without disposal of existing products and systems. * Update Asset Management and/or IT Service Management tool according to process to reflect the action taken (e.g., change status or location). * The ITSS will act as the face-to-face contact for the end user when there is an issue that the Service Desk is unable to resolve over the phone or through email communication. * Troubleshooting hardware, networking, and software related queries for computers with a standard image. * End User training on Yara IT workplace solutions according to training material provided. IT Business Support: * Local IT support of equipment not covered by central IT: Provide all tasks described in IT On Site Support role description (as mentioned above) for approved local equipment, software, applications and systems not being delivered or supported by Central IT. * Facility support - Collaboration with local Facility Management to ensure facility equipment such as, but not limited to; server rooms HVAC and UPS, A/V systems, access control systems and security video control; telephony and other communication solutions is in good shape. * Contribute to projects - Participate according to instructions in assigned projects. * Knowledge sharing - Document and share knowledge, experiences, local and central work instructions, relevant site information, good practice examples and other relevant material * Support other ITSS and act a ITSS at other sites when required. Profile * Relevant IT experience (e.g., hands-on IT hardware and software maintenance and installations. Network infrastructure knowledge). * Understanding of functionality and infrastructure for site solutions. * Good knowledge of IT services and ITIL processes (Incident-, Knowledge-, Access-, Problem- and Request Management). * Experienced in common tools related to IT operations (e.g., monitoring tools, workflows tools, remote execution tools). * Degree in Computer Science, electronics, or another relevant field. * Certification in ITIL and Microsoft and other relevant topics. * Relevant experience will be considered in lieu of formal education. * Self-driven. * Process oriented. * Meticulous, methodical, and organized. * Good communication skills. * Customer oriented. * Service minded. * Team player. * Ability to handle stressful situations. Additional Information * Must be a U.S. citizen or lawful permanent resident. * Key Interfaces: * IT Users in Yara * Site management and other local business stakeholders * Yara IT Multi-Vendor Coordination team * External Service providers * Regional IT Manager and ITSS colleagues worldwide * Other colleagues within Yara IT Total Rewards Yara North America offers our employees a well-rounded Total Rewards package with competitive health care, life insurance, 401(k), and well-being benefits which include tuition reimbursement, paid time off, and paid maternity and parental leave. Knowledge Grows Yara North America encourages and supports career growth and development, ensuring that you will come for a job but stay for a career. Contact details Melanie Sarkissian - Talent Acquisition Specialist Email: *************************** Apply no later than March 21, 2025 Knowledge grows through differences Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchored Diversity, Equity & Inclusion (DE&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassadors networks. As part of our recruitment process, where permitted by local law, we may conduct reference and background checks. These checks will only be performed when deemed necessary for the nature of the job. Candidates will be informed by HR before any background checks are initiated.

Provide technical hardware and software support to all TFHC users. Includes installing/moving equipment. Identifying and troubleshooting network issues. Providing PC hardware and software support. Essential Duties & Functions * Provides client networking connectivity and telecommunications support. * Tracking and documentation of hardware inventory. * Track, Maintenance, and documentation of user support issues. * Desktop/Laptop, phone, and printer set-up and maintenance. * Engage with Vendors/Providers to support hardware, software, and other IT Services. * Provides status updates and reports to IT Leadership. * Assist and consult with other specialists on various support issues or projects. * Identify needs for function-specific new policies and procedures; and to implement upon approval. * Demonstrated ability and skill in written communication and interpersonal skills. * Safe driving and operation of company vehicle as necessary to perform job duties. Must also have reliable transportation and proof of insurance. * Managing multiple projects simultaneously while maintaining high customer service standards. * Other duties as assigned. Required Education, Certifications, Licenses, & Training * Associates degree in related field or professional experience of 2 or more years with equivalent skills, training, and application Required Years of Experience * A minimum of (2) years of increasingly responsible experience in IT Support Required Knowledge, Skills, and/or Abilities * Knowledge of PC Hardware/Software components * CompTIA A+ and/or Network+ certifications preferred. * Strong Analytical Thinking and Troubleshooting Skills. * Knowledge of principles and operations of computer systems and related peripheral equipment. * Having a working knowledge of common information technologies and systems.

… If you are an innovative, motivated, tech guru who thrives in a fast-paced and fun environment, then the IT Support Technician role is perfect for you! In this role, you will serve as the point of contact for all IT-related incidents and service requests, providing top-notch customer service and innovative proactive solutions to all employees. position details/responsibilities… Identify, diagnose and resolve technical issues through hands-on support and training. Manage multiple projects related to upgrading software, configuring systems and applications, and network troubleshooting in a high volume, fast-paced work environment. Assist other departments with technology requests and the setup of new workstations. Organize asset requests, applications, security and other IT projects. Serve as customer liaison at our Tech Deck. here's what we're looking for… 3-5 years of relevant technical experience is required. Strong computer skills, including proficiency in Microsoft Office troubleshooting and configuration. Bilingual (English and Spanish) is preferred. Bachelor's degree in computer science or related field is preferred, but not required. Ability to provide consistent, world class level of service. Extremely organized and highly motivated with strong tech savvy skills and the ability to adapt to constantly changing priorities. Proactive mindset focused on continuous growth. Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth. At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide

IT SUPPORT TECHNICIAN - HELP DESK FLSA: NON-EXEMPT The IT Support Technician - Help Desk provides technical support for hardware, software, and network systems in a medical and dental clinic environment. This role ensures that all IT systems operate efficiently to support clinical and administrative staff in delivering high-quality patient care. The technician troubleshoots and resolves issues related to specialized medical and dental software, equipment, and IT infrastructure while adhering to strict confidentiality and compliance standards. Supervisory Responsibilities: * None Duties/Responsibilities: * Respond promptly to help desk requests from clinical and administrative staff, resolving IT issues efficiently. * Diagnose and address hardware, software, and network issues, including challenges related to electronic health records (EHR), practice management systems, and dental imaging software. * Set up, configure, and maintain workstations, printers, scanners, and other peripheral devices. * Manage the activation and deactivation of employee badges, ensuring they are assigned the appropriate access levels as required. * Provide technical support for specialized medical and dental equipment, such as imaging systems, patient monitors, and laboratory devices. * Manage user accounts, permissions, and system access while ensuring compliance with HIPAA standards. * Answer help desk phone calls and emails, providing timely assistance to end-users. * Configure, install, and relocate computers, printers, fax machines, and telephones as needed. * Diagnose and repair malfunctions in computers, printers, fax machines, and telephones. * Install and upgrade software, ensuring systems remain functional and up to date. * Train staff in the use of computers, printers, fax machines, telephones, and other office equipment. * Learn and oversee the administration of software used within the Suncoast network. * Perform routine system updates, backups, and patches to maintain security and optimize performance. * Escalate unresolved or complex issues to senior IT staff or external vendors for resolution. * Document support requests, issue resolutions, and system configurations for reference and reporting. * Provide guidance and training to staff on IT tools and equipment. * Maintain an up-to-date inventory of IT assets, including hardware, software licenses, and consumables. * Work with external vendors and service providers to ensure the proper maintenance and repair of critical systems. * Stay current on emerging technologies and trends in healthcare IT to support continuous improvement and innovation. * Perform additional tasks as needed to support the centers. Required Skills/Abilities: * Troubleshoot hardware, software, and network issues, including basic TCP/IP. * Excellent verbal and written communication skills. * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Manage multiple tasks, prioritize requests, and keep accurate records. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to function well in a high-paced and at times stressful environment. * Proficient with Microsoft Office Suite or related software. * Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure. * Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more. * Adjust to new technologies and work flexible hours when needed. Education and Experience: * Associates degree in IT or related field is preferred. * At least three years related experience required. * Strong knowledge of IT infrastructure, including servers, networks, security systems, and healthcare IT platforms (e.g., EMR/EHR). * Proficiency with Windows Operating Systems and Microsoft Office; familiarity with SQL, Visual Basic, and Crystal Reports preferred. * Experience with cybersecurity tools, regulatory compliance (e.g., HIPAA), and IT policies. Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 50 pounds at times. * Handle physical setups, such as cabling and equipment maintenance. * Must be able to travel to various center locations as required. By signing this document, I confirm that I have read and agree to the job description and understand the skills and duties required to perform the role. POSITION TITLE: IT SUPPORT TECHNICIAN - HELP DESK

Job Code **4671** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4671) **Ghostrock,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **AEGIS IT Engineering Technician IV.** **Position Responsibilities:** + **_US Citizen_** + **_Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position._** + High School Diploma or Equivalent. + Within the last ten years, have a minimum of four (4) years full-time technician experience leading maintenance, installation, test, or repair of AEGIS computers, peripherals, networking and display systems. + Experience with interpreting Equipment technical manuals, mechanical and electrical drawings. + A working knowledge of Microsoft Outlook, Word and Excel. + A working knowledge of Maintenance and Material Management (3M). + Experience at Regional Maintenance Centers (RMC) is advantageous. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Information Technology Specialist Are you a tech-savvy problem solver with a passion for supporting innovative systems and networks? Join our team as an Information Technology Specialist and become a crucial part of our organization, driving efficient technology solutions and maintaining seamless operations. Why Work With Us? Comprehensive Benefits: Health, vision, dental, and life insurance (employee coverage paid by the company) after 30 days. Retirement Support: 401K with a generous 5% employer match. Time to Recharge: Two weeks of PTO in your first year, plus paid holidays. Professional Development: Employee Educational Assistance program to help you grow and succeed. Key Responsibilities As an IT Specialist, you will provide top-tier support for our systems, hardware, and networks, ensuring the smooth operation of our technology infrastructure. Key tasks include: Maintaining and supporting computer networks, hardware, software, and configurations. Providing first-level support for software and hardware issues via email, phone, and in-person interactions. Setting up, installing, troubleshooting, and repairing hardware, peripherals, and software. Performing and documenting preventative maintenance and system tests. Utilizing ticketing systems to log, track, and escalate service requests. Diagnosing and resolving hardware, software, and network issues, including replacing components as needed. Staying updated on emerging technology trends and advancements. Collaborating across departments to coordinate IT operations and activities. Performing administrative duties such as data analysis, documentation, and reporting. Requirements & Qualifications We're looking for a detail-oriented professional with technical expertise and strong communication skills. Essential Qualifications: Bachelor's Degree in a related field (or equivalent experience). Knowledge of IT tools, including remote control software, DNS, Active Directory, MS Server 2019, MS SQL, Microsoft Exchange Server, Office 365, and virus scanning software (e.g., McAfee, Symantec). Familiarity with defect tracking software, personal computer diagnostic tools, encryption software, and media storage management software. Ability to support company-used software and stay informed of technological advancements. Strong proficiency in English, including composition, grammar, and communication skills (written and oral). Other Requirements: Commitment to confidentiality, integrity, dependability, and cooperation. Must pass a background check, physical (if applicable), and drug screening. Responsible for maintaining cleanliness in and around the workspace. Salary $22 - $28 DOE What Sets You Apart Proven ability to diagnose and resolve complex IT issues. Effective multitasking and organizational skills. Experience working with ticketing systems and maintaining accurate documentation. Enthusiasm for learning and implementing new technologies. Ready to Join Our Team? If you're passionate about IT and eager to make an impact in a dynamic environment, we want to hear from you! Apply today and take the next step in your technology career. Text Message Opt-In By submitting your resume to this job posting you are opting in to receive text messages as a form of communication from our company. At any time, you can opt-out of receiving text messages by responding, “Unsubscribe”. If you would like to apply without opting in, please send us a message through Indeed to receive specific instructions on how to proceed. Our initial contact with you will be via text Resume If you apply, please ensure the relevant experience is included in your submitted resume. We will not contact applicants who do not meet the job requirements.

Please note that applications must be completed and submitted by 11:59 pm ET on the day prior to the close date listed on the job posting. Mission: Provide Superior Services that Inspire Community Pride Vision: To be the Community of Choice in Tampa Bay Values: Integrity, Collaboration, Passion, Creativity Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization. CITY OF LARGO ... Naturally A Great Place to Work! Closing: 03/22/2025 Salary: $55,640 - 89,024 USD Annually Job Summary: This position provides technical support for internal end-users, resolves basic-to-moderate problems in support of the Help Desk, and interacts closely with the endpoint administrator, network administrators, and system administrators to assist in the restoration of services and to identify and help correct core problems. Position reports to an assigned manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay. Leadership * Demonstrates an understanding and reflection of the City's mission, vision, and values and a commitment to achieve organizational goals aligned with the City's strategic plan * Champions a high-performance work culture that encourages and embraces new ideas, develops individuals, and welcomes and encourages diverse perspectives * Articulates strategic and innovative thinking and provides clarity to deliver superior services * Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture Management * Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities * Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance Technical * Serves as the first point of contact for issues and requests via telephone, email, and walk-ins * Documents all issues in the Help Desk ticket tracking software; completes Help Desk tickets by assisting users in resolving their issues or escalating to the corresponding IT staff * Diagnoses hardware, software and network connectivity problems using standard techniques * Provides ticket status updates to end users, Service Desk, and management as required, including updating ticketing systems (with attention to detail in the documentation and resolution) * Resolves support issues between managed vendor accounts and end users * Assists IT Project Management Office with evaluation and recommendations for suitable technology products that help improve end users business processes and enhance their efficiency * Proficiently executes assigned project management requests approved by IT Management * Maintains hardware and software inventories used in the operations of City computer equipment * Develops and implements hardware, software, and security maintenance schedules; computer replacement and disposal schedules with assigned computer systems; manages and prioritizes unscheduled maintenance and service requests by end users * Travels to various City facilities to support networked computer and telecommunications equipment Team Skills * Supports honest and transparent decision-making * Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments * Openly exhibits a positive attitude, in words and action, and encourages others to do the same Performs related work as required. EMERGENCY RESPONSE STATUS: As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description. MINIMUM QUALIFICATIONS Education and Experience: * High School diploma or general education diploma (GED) and three (3) years experience in PC management and configuration or equivalency of training and experience * CompTIA A+ preferred * Be able to obtain ITIL 4 Foundations certification within 6 months * Excellent verbal and written communications skills are required * Valid Florida Driver's License or from another state for transfer within 30 days of hire Knowledge, Skills, and Abilities: * Advanced knowledge and skill in the following areas: * administration of assigned computers, unique standalone and mobile computers, propriety software applications, multimedia technology, smart phones, and enterprise Wi-Fi technology * managing and supporting Windows and Apple operating systems and protocols * computer terminology WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Work Environment: 95% inside a climate-controlled building and 5% outside which includes driving. Physical Requirements: The essential functions of the job require sitting approximately four (4) to six (6) hours per day, standing approximately two (2) to four (4) hours per day, and walking approximately one (1) to two (2) hours per day. Frequently the job requires: bending/stooping, crawling, fine manipulations, grasping, kneeling, pushing, reaching, repetitive motion, and light lifting/carrying objects weighing up to 44 pounds. On rare occasions, the job requires lifting/carrying objects weighing over 45 pounds. Sensory Requirements: Hearing: Ability to understand what others are saying in normal conversation in person, on the telephone, in high noise areas (such as computer room), and to detect proper equipment operation. Speaking: Ability to communicate orally with others in person, on the telephone, and in high noise areas. Seeing: Ability to see and read computer monitor screens, detect color coding, and read various size print and drive a motor vehicle. Driving Requirements: Requires occasional driving and possession of a valid Florida Driver's License. Technology: The work requires ability to operate telephones, smart phones, tablets, photocopiers, printers, desktop and/or laptop computers, calculators, and all associated software. The work also requires proficiency with computer hardware and software programs including word, spreadsheet and/or database applications, internet applications, database management and servers. The work requires proficiency with small hand tools such as a screwdriver and allen wrench. IMPORTANT INFORMATION: No - DRUG TESTING (Safety Sensitive) No - CHILDCARE FINGERPRINTING Yes - CREDIT CHECK Yes - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.

As an IT Support Specialist, you'll be the go-to tech support for both local and remote users in our corporate, sales, and construction teams. Your expertise in deploying, troubleshooting, and repairing Windows desktops, laptops, mobile devices, and various office technologies will be essential in ensuring smooth and efficient operations. Essential Duties and Responsibilities Provide hands-on and remote technical assistance to corporate, sales, and construction users across multiple locations. Support includes on-site help at Headquarters, remote locations, and on field sites. Support channels include on-site visits, phone, email, and remote assistance tools. Address and resolve internet and network-related issues, including reporting outages to service providers and maintaining communication with the Service Desk team to ensure prompt service recovery. Set up and configure desktops, laptops, and mobile devices using company-approved configurations, ensuring seamless deployment with minimal user downtime. Perform repairs and troubleshoot issues related to printers, scanners, copiers, and other office technology, ensuring critical deadlines are met with minimal disruption. Provide technical support for both in-house applications and industry-standard tools like Microsoft Office, Microsoft Teams, Microsoft Intune, Microsoft Azure, Fresh Service, GoToAssist, Cisco Meraki, and SharePoint. Participate in hardware and software rollout projects, coordinating with the department to ensure smooth transitions with minimal downtime for users. Assist in the auditing and management of computer equipment and network infrastructure, including routers, switches, internet lines, and wireless cards, ensuring all systems are up-to-date and functioning correctly. Provide new hires with a basic introduction to their tech setup, including hardware, software, and network resources, helping them quickly acclimate to company systems. Take ownership of assigned tasks and projects, ensuring they are completed within specified timelines while coordinating with the Service Desk team as needed. Capable of working independently on tasks when necessary, while also being able to collaborate effectively with the Service Desk team to resolve issues and improve overall system performance. Monitor and enforce IT security policies, including the management of antivirus software, data encryption, and user access controls, to protect company data and ensure compliance with industry standards. Job Competencies Customer/Client Focus Communication/Building Relationships Time Management Flexibility Business Acumen Qualifications High School Diploma or equivalent required; Associates Degree in IT or a related field preferred. 3 years of relevant IT experience required. Understanding of IT Helpdesk practices with strong emphasis on customer service. Extensive knowledge of computer hardware, software, and basic networking. Understanding of network wiring and small office network configurations. Experience working with active directory managing user accounts and access. Strong knowledge of Windows OS, computer hardware, and basic networking. Experience with Active Directory and network setups. Support experience setting up and troubleshooting HP, Xerox, and Sharp copiers. Must have immediate availability to communicate when required by the company via employee-provided technology that is compatible with company systems and using data access supplied by the employee. (No reimbursement is provided for employee's choice of technology or for employee's data usage). Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint. Current, valid Driver's License with acceptable driving record. Work Availability Regular, predictable attendance is an essential function of this position. Must be regularly available and willing to work at least full workdays from Monday through Friday and such other hours as the Company determines are necessary or desirable to meet business needs. This position also requires periodically being available to support local and field users after hours, weekends (“on call”) and Holidays. The employee may be “on call” an average of one week per month. While “on call”, the employee will need to answer telephone calls from the Company's computer users to the Company's Service Desk line, which the employee will forward to his or her personal phone line. Generally speaking, the employee should return any missed calls within one hour if possible. The employee will be free to engage in personal activities while “on call.” The employee will not need to answer calls between the hours of 10 p.m. and 7 a.m. The employee will exercise discretion to determine the appropriate response and urgency of the user's request. If the employee is unable to resolve the user's request over the phone, the employee will establish with the user an appropriate response time frame. If the employee is unable to meet the user's schedule, the employee should call other employees in the IT department for assistance in responding to the request for help. Time spent on tasks such as talking to computer users, troubleshooting, and providing user support will be compensable, as will any associated travel time that may be necessary. ***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match*** Perry Homes is an Equal Opportunity Employer Disclaimer: Recruitment Fraud - Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact careers@perryhomes.com.

… If you are an innovative, motivated, tech guru who thrives in a fast-paced and fun environment, then the IT Support Technician role is perfect for you! In this role, you will serve as the point of contact for all IT-related incidents and service requests, providing top-notch customer service and innovative proactive solutions to all employees. position details/responsibilities… Identify, diagnose and resolve technical issues through hands-on support and training. Manage multiple projects related to upgrading software, configuring systems and applications, and network troubleshooting in a high volume, fast-paced work environment. Assist other departments with technology requests and the setup of new workstations. Organize asset requests, applications, security and other IT projects. Serve as customer liaison at our Tech Deck. here's what we're looking for… 3-5 years of relevant technical experience is required. Strong computer skills, including proficiency in Microsoft Office troubleshooting and configuration. Bilingual (English and Spanish) is preferred. Bachelor's degree in computer science or related field is preferred, but not required. Ability to provide consistent, world class level of service. Extremely organized and highly motivated with strong tech savvy skills and the ability to adapt to constantly changing priorities. Proactive mindset focused on continuous growth. Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth. some of our benefits… Power Design has national health and dental plans, and we also offer life insurance and short and long term disability plans. You'll receive paid vacations and holidays as well as national discount programs for everything from movie tickets to flowers, rental cars, phones and vehicles! We also offer a 401(k) retirement plan as well as incentive and recognition programs. Relocation opportunities may also be available!