Information Technology Consultant Jobs in Grand Rapids, MI

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  • Solutions Engineer Printing and Packaging

    Tesa 4.2company rating

    Information Technology Consultant Job 13 miles from Grand Rapids

    Are you ready to revolutionize tape with us? At tesa, we're not just colleagues; we're collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers - we're passionate about making a difference! We are seeking an Application Solutions Engineer for our Printing and Packaging Solutions business unit within our Customer Solution Center to continue to provide adhesive tapes for paper and film splicing, as well as flexo plate mounting, tailored for web material production and processing. In addition to our extensive range of industrial adhesive tapes, tesa provides expert tape consultancy services designed to meet specific customer needs. Our adhesive tape solution engineers work closely with businesses to understand their unique requirements, offering guidance and support to help them identify the ideal pressure-sensitive tape solution for their applications and processes. What you will do: Provide technical support to our customers, product development team members and outside sales Technical support for product development Co-development of projects with selected key customers leading to new products or new applications Carry out technical application tests in the laboratory Conduct internal and external product training courses, tech days, trade fairs and open house events Analyze competitive solutions and market trends Customer visits within the USA Other duties as assigned What you will need: Bachelor's or master's degree in engineering 5 years technical work experience in the printing industry Analytical and process-oriented thinking and systematic approach. High technical aptitude Excellent communication skills and ability to work effectively in cross functional teams Must be available for auto/air travel of approximately 40% of the time (must have valid driver's license)
    $69k-95k yearly est. 27d ago
  • Production Planning Systems Analyst - Manufacturing

    Randstad Enterprise 4.6company rating

    Information Technology Consultant Job 25 miles from Grand Rapids

    Job Title: Information Service Business Process Analyst *No C2C/No Sponsorship offered* Compensation: $80-98,000/year About the Role: Are you a strategic thinker with a passion for systems optimization and process improvement in a manufacturing environment? Join our dynamic team as an SAP Systems & Business Process Specialist, where you'll use your technical and business acumen to drive innovation and improve key supply chain functions such as production planning and sales order scheduling. This role blends a deep understanding of business processes with system expertise, particularly in SAP and Oracle. You'll work on enhancing systems to meet evolving operational needs and improve performance. If you're someone who enjoys collaborating with business teams, solving complex problems, and applying technical solutions, this is the opportunity for you! Key Responsibilities: Analyze, configure, and improve SAP and ERP systems to support essential supply chain functions like production planning, sales order scheduling, and order-to-cash processes. Collaborate with business stakeholders to gather functional requirements, write clear specifications, and implement system enhancements within SAP/ERP systems. Work on functional improvements and creating solutions to improve operational workflows. Provide hands-on troubleshooting and support to ensure smooth system operations. Lead training sessions and mentor team members on best practices related to SAP and business processes. Work closely with technical teams to ensure system configurations align with business process needs, ensuring the system evolves to meet future demands. Maintain a strong balance between technical work (40%) and process-oriented work (60%), ensuring seamless integration between system functionality and business operations. Challenges You'll Tackle: Managing changing priorities and evolving business needs in a fast-paced manufacturing environment. Balancing the technical and process aspects of system reconfiguration, ensuring all business requirements are met. Ensuring that all system enhancements and improvements are executed in a way that benefits the overall business process. The Ideal Candidate: Technical Expertise: Solid understanding of SAP and ERP systems (experience with Oracle is a plus), especially in production planning, sales order scheduling, and supply chain modules. Hands-on experience with system reconfiguration and enhancements, including writing functional requirements and implementing system changes. Process-Oriented: You have a deep understanding of manufacturing processes, including production planning, BOM (Bill of Materials), and order-to-cash workflows. You thrive in identifying areas for improvement and driving continuous improvement initiatives. Problem-Solver: You enjoy diagnosing and solving complex technical and process-related issues. Collaborative Communicator: Strong ability to translate technical details to non-technical business teams and guide them through system changes and improvements. Independent & Organized: You're self-driven, able to manage multiple tasks simultaneously, and always meet deadlines. Familiarity with project management tools and processes is ideal. Required Qualifications: Bachelor's degree (or equivalent) in Computer Science, Supply Chain Management, Business Management, or a related field. 5+ years of related experience with a Bachelor's Degree or 3+ years with a Master's Degree. Proven experience with SAP or Oracle in a manufacturing or supply chain environment, specifically related to production planning and sales order scheduling. Hands-on experience with system configuration, requirements gathering, and writing functional specifications. Previous work in a manufacturing environment, particularly in production planning. Preferred Qualifications: Certifications: SAP or ERP-related certifications are a plus. Continuous improvement mindset and familiarity with ASCM (Association for Supply Chain Management) or ISM (Institute for Supply Management) is a plus.
    $80k-98k yearly 8d ago
  • Operations Technical Specialist I

    Grand River Aseptic Manufacturing 4.0company rating

    Information Technology Consultant Job In Grand Rapids, MI

    Quality, Service, Collaboration, Courage. Do you exhibit these values and wish to be around others that do too? Are you interested in making a difference in your community and the world? Are you looking for a place where you can grow and learn in a diverse, community-minded culture? If these statements resonate with you, Grand River Aseptic Manufacturing (GRAM) welcomes you to apply to join our community of dedicated individuals improving lives every day. Overview of this Position: The Operations Technical Specialist will execute routine technical support activities for GMP Manufacturing Operations across multi-product, Manufacturing, Fill, and Finish CDMO facilities. Activities include cross-functional deviation investigations, CAPAs, AIs, targeted innovations, audit support, and overall plant performance. This position supports all GRAM sites and works closely with Quality as well as Operations, Continuous Improvement, Engineering, MSAT, and Project Management to support site objectives. Non-Negotiable Requirements: Bachelor's degree in life sciences or equivalent training and/or experience is necessary. 3-5 years of relevant experience in pharmaceutical manufacturing is required. Strong skillset in root cause analysis, technical writing, and CAPA in a GMP environment and/or related LEAN/six-sigma experience. Must have proficient computer skills in Microsoft Word, Excel, and Outlook. Preferred Requirements: Previous experience in a CMO and sterile filling, manufacturing, and/or fill finish environment. Responsibilities Include (but are not limited to): Exhibit Complex Conflict resolution and problem-solving skills in a cross functional setting. Work closely with respective team members from Operations, Engineering, Maintenance, Project Management and Quality to ensure all documentation (and respective data) is gathered in an expeditious manner for timely completion of deviation investigations. Ensure appropriate risk analysis, root cause, and corrective action tools and identification are used for all deviation investigations. Author and revise site procedures in a timely manner to address CAPA and corrective actions for deviation investigation and/or site continuous improvement projects. Assist in implementation of targeted new technologies and procedures. Assess, evaluate, and provide immediate corrective actions for GMP discrepancies and intra batch process monitoring, analysis, and reporting. Serve as first line of defense for all operations excursions, GMP lifecycle management of execution level process data, providing for unit operation (i.e., formulation, manufacturing, sterile filling, inspection/labeling). Support strategic plans for process and plant improvements to increase efficiency and manage costs. Effective cross-functional collaboration with Quality, Continuous Improvement, MSAT, AMAs, MPEs, SCM, Operations Supervision, and Management. Assist engineering and validation with implementation, commissioning, and validation of clean room spaces and process equipment as well as inspection and packaging process equipment. Take corrective action by thinking creatively and problem solving to develop innovative solutions based on sound scientific analysis. Initiate revisions to cGMP procedures, and master batch records as applicable. Initiate daily, weekly, and monthly site quality metrics and trend reviews. Assist in the review and approval of Validation documents and site change controls. Work an on-call schedule for technical support and site deviation analysis. Full job description available during formal interview process. What Sets GRAM Apart from Other Employers: MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums! Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year! PTO: Full-time employees accrue up to 13 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs! WELLNESS TIME OFF: Employees earn 1 hour of time off for every 30 hours worked to use how you choose. PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility! PAY: Depends on Experience and is discussed during the interview process. If you meet the required criteria listed above, GRAM welcomes you to apply today!
    $74k-105k yearly est. 50d ago
  • IT System Analyst II

    Independent Bank Corporation 4.3company rating

    Information Technology Consultant Job In Grand Rapids, MI

    Be Proud, Be You, Be Independent! Are you a System Analyst with experience supporting virtual environments looking to take the next step in your career? If so, we need you! At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company. About the Job: The System Analyst position reports to the IT Operations Manager and is responsible for assigned enterprise support duties. The position requires a broad range of advanced IT system administration support knowledge. Participates in a team environment with technical staff and other IB departments, with a primary focus on conferring with clients (end users), analyzing IT operations, evaluating, documenting and designing input and output requirements and formats. Why You Should Apply: * Competitive compensation package. * Accommodating and flexible paid time off. * A knowledgeable, goal-driven, and exciting team of colleagues. * Exposure to different areas of banking and the ability to work with leaders within the industry. * Community-focused events and volunteer opportunities. What You Will Do: * Participates in a Team environment handling user-submitted trouble tickets or serving as a Tier 2 level support for advanced level tickets from Answer One. * Supports Enterprise Security as a first responder which includes Virus protection, patch management tools, Security solutions such as Firewalls, URL filtering systems, Operations, and Configuration manager. * Responsible for design, documentation, and testing of VDI Solutions for the Enterprise for Desktop delivery; Supports SQL Databases, Application Servers, and WAN infrastructure; Microsoft Exchange/Office 365, and Backup Systems. * Performs after-hours on-call remote support for the enterprise. * Defines system requirements and works with end-user departments to analyze and document workflows and information needs. * Participates in the designing of computer systems, and evaluates and participates in the selection of technology to meet project requirements. * Provide onsite support to various locations throughout the enterprise. * Provide detailed feedback and observations to the VP of IT Operations. * Supports and provides documentation for all Enterprise devices attached to the network. * Supports and provides analysis in the IT change management process for all assigned activities. * Uses precise communication skills for documenting procedures and change control activities. * Is responsible for monthly Management Controls created for Regulatory/Compliance requirements. * Provides training and knowledge exchange to other IT Team members as directed by the IT Operations Manager. * Supports the design, development, and documentation for Microsoft Operating Systems, Active Directory & Domain Controller for the IB Enterprise environment. * Installs, configures, tests, and Supports the Enterprise for Server Operating Systems and Server based Applications. * Publishes applications within an Application Virtualization environment. * Provides detailed specifications of new systems or upgrades for IT management information needs. * Supports all IB Enterprise Storage environments both physical and virtual. * Monitors Infrastructure health including WAN/LAN networks, Enterprise Servers, Back-up Systems, and SAN. * Performs other related duties as assigned. What We're Looking For: * Preferred Bachelor's degree or equivalent experience in Computer Science, Management Information Systems, Information Technology, or another related technical field. * Microsoft or VMware certification is recommended. * 3+ years of experience supporting Microsoft Server products, Exchange/Office 365, IIS, System Center and other Monitoring Systems, and SQL. * 2+ years experience supporting virtual environments including application installation and support, and client support. * Experience administering Enterprise Operating Systems and Servers. * Experience with Cisco LAN and WAN implementations. * Small and Large scale enterprise systems deployment project experience. * Experience with NAS and SAN storage solutions, and Dell Servers. * Linux/Unix experience a plus. * Excellent interpersonal, presentation and communication skills. Be Proud. Be YOU. Be Independent!
    $90k-110k yearly est. 21d ago
  • IT Systems Administrator and Scrum Master

    National Heritage Academies 4.5company rating

    Information Technology Consultant Job In Grand Rapids, MI

    At National Heritage Academies (NHA), the Student Information System (SIS) & Application Administrator / Scrum Master is part of a my NHA software team and resides in the Technology Services Department. This position will report to the my NHA Application Manager and will be a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies. Working within the SAFe Agile process, the SIS & Application Administrator / Scrum Master will build strong collaborative relationships with business partners and system users to provide outstanding support, be a strategic partner, and act as a servant leader and coach for your assigned product team. You will be a key member of the team responsible for understanding business logic and user needs that will help continuously improve our custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. You will act as liaison and point of contact between the product team and other stakeholders, as well as communicate with other management, Scrum Masters, developers, product managers and technical support specialists on product issues or roadblocks. The selected individual will work out of our Service Center which is in Grand Rapids, Michigan. This person will be solution-focused, quality-driven, and will contribute on a team of talented and dedicated individuals. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: You will be a key member of an Agile software product team with responsibility for helping all members of the team take collective ownership for the success of software systems by communicating effectively, planning & coordinating work as a team, advocating for customers, and supporting the team to meet delivery goals. Partner with a Product Owner in developing strong partnerships with key business and education teams to understand their goals, business requirements, coordinate priorities, and help our partners achieve successful outcomes through a continuous improvement model. Serve as a trusted advisor for our business and education partners. Be an advocate for our customers' success by collecting regular feedback from users to identify new opportunities, help solve problems, and continuously improve our software tools. Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of our customers, to translate requirements and acceptance criteria into user stories and deliverables. Partner with Scrum Masters, Product Owners, Quality Assurance Analysts, and Software & Database Engineers to prioritize work and plan iterations that reflect the needs of our customers. Build an understanding of customer support trends and issues, and then incorporate this feedback into the work prioritization process to help ensure customer success. Assist with the change management process representing your program and applications. Provide feedback to the product team to ensure successful system deployments, configurations, and maintenance. Work with software vendors and other product team members to upgrade and enhance systems. Ensure that system integrations meet functional specifications and technical requirements and provide ongoing monitoring and support. Perform daily monitoring and troubleshooting of assigned modules, applications, and systems. Provide outstanding second-tier customer service to users who are experiencing issues with my NHA. Work to continuously improve how the SIS & Application Administrators process user tickets. Organize and facilitate project/feature planning, daily stand-up meetings, reviews, retrospectives, iteration and release planning, demos and other Scrum-related meetings. Track and communicate team velocity and iteration/release progress. Maintain and educate the product team on team processes and procedures. Ensure the product teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Monitor team workflow and remove obstacles as needed. Help the product teams achieve higher levels of scrum maturity. Remove impediments and resolve conflicts and issues that occur outside and within the product team. Cultivate and support a culture of learning and teaching. Assist with internal and external communication, improving transparency, and radiating information. QUALIFICATIONS: Bachelor's degree in Computer Science or related field or equivalent job experience 3+ years of work experience with enterprise applications Scrum Master certification or completed training preferred 1-3 years of experience working as a Scrum Master or similar position Experience with custom-developed software systems and working with application development teams in an Agile environment Excellent written and verbal communication skills, as well as being a great listener Experience with Microsoft SQL Server and other enterprise applications helpful but not required Customer service skills, understanding of and focusing on clients' needs, establishing credibility, and building positive, professional, relationships with partners are required Has an understanding of the software development life cycle Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally Requires strong time management skills, attention to detail, and must be resourceful Organized and detail-oriented with analytical, problem-solving, and troubleshooting skills Experience providing requirements for custom-developed software and working with application development teams is helpful but not required Experience with technology, working with students or teachers using technology, or rolling out new technology to schools is preferred This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.
    $53k-61k yearly est. 12d ago
  • Desktop support

    Artech Information System 4.8company rating

    Information Technology Consultant Job 48 miles from Grand Rapids

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 · Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Office 2003/2007/2010 support · end user trouble shooting skills · Break/fix support. IMAC, data migration, pc refresh. · Installation, configuration and maintenance of windows, hardware's and software's. · Desktop and laptop installation ,configuration and upgradation · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************
    $40k-52k yearly est. 23d ago
  • Information Technology Client Services INTERN (Internal)

    Kuyper College 3.9company rating

    Information Technology Consultant Job In Grand Rapids, MI

    For description, see PDF: hrapplications@kuyper. edu
    $42k-45k yearly est. 14d ago
  • IT Systems Administrator and Scrum Master

    National Honey Almond 4.0company rating

    Information Technology Consultant Job In Grand Rapids, MI

    At National Heritage Academies (NHA), the Student Information System (SIS) & Application Administrator / Scrum Master is part of a my NHA software team and resides in the Technology Services Department. This position will report to the my NHA Application Manager and will be a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies. Working within the SAFe Agile process, the SIS & Application Administrator / Scrum Master will build strong collaborative relationships with business partners and system users to provide outstanding support, be a strategic partner, and act as a servant leader and coach for your assigned product team. You will be a key member of the team responsible for understanding business logic and user needs that will help continuously improve our custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. You will act as liaison and point of contact between the product team and other stakeholders, as well as communicate with other management, Scrum Masters, developers, product managers and technical support specialists on product issues or roadblocks. The selected individual will work out of our Service Center which is in Grand Rapids, Michigan. This person will be solution-focused, quality-driven, and will contribute on a team of talented and dedicated individuals. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: You will be a key member of an Agile software product team with responsibility for helping all members of the team take collective ownership for the success of software systems by communicating effectively, planning & coordinating work as a team, advocating for customers, and supporting the team to meet delivery goals. Partner with a Product Owner in developing strong partnerships with key business and education teams to understand their goals, business requirements, coordinate priorities, and help our partners achieve successful outcomes through a continuous improvement model. Serve as a trusted advisor for our business and education partners. Be an advocate for our customers' success by collecting regular feedback from users to identify new opportunities, help solve problems, and continuously improve our software tools. Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of our customers, to translate requirements and acceptance criteria into user stories and deliverables. Partner with Scrum Masters, Product Owners, Quality Assurance Analysts, and Software & Database Engineers to prioritize work and plan iterations that reflect the needs of our customers. Build an understanding of customer support trends and issues, and then incorporate this feedback into the work prioritization process to help ensure customer success. Assist with the change management process representing your program and applications. Provide feedback to the product team to ensure successful system deployments, configurations, and maintenance. Work with software vendors and other product team members to upgrade and enhance systems. Ensure that system integrations meet functional specifications and technical requirements and provide ongoing monitoring and support. Perform daily monitoring and troubleshooting of assigned modules, applications, and systems. Provide outstanding second-tier customer service to users who are experiencing issues with my NHA. Work to continuously improve how the SIS & Application Administrators process user tickets. Organize and facilitate project/feature planning, daily stand-up meetings, reviews, retrospectives, iteration and release planning, demos and other Scrum-related meetings. Track and communicate team velocity and iteration/release progress. Maintain and educate the product team on team processes and procedures. Ensure the product teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Monitor team workflow and remove obstacles as needed. Help the product teams achieve higher levels of scrum maturity. Remove impediments and resolve conflicts and issues that occur outside and within the product team. Cultivate and support a culture of learning and teaching. Assist with internal and external communication, improving transparency, and radiating information. QUALIFICATIONS: Bachelor's degree in Computer Science or related field or equivalent job experience 3+ years of work experience with enterprise applications Scrum Master certification or completed training preferred 1-3 years of experience working as a Scrum Master or similar position Experience with custom-developed software systems and working with application development teams in an Agile environment Excellent written and verbal communication skills, as well as being a great listener Experience with Microsoft SQL Server and other enterprise applications helpful but not required Customer service skills, understanding of and focusing on clients' needs, establishing credibility, and building positive, professional, relationships with partners are required Has an understanding of the software development life cycle Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally Requires strong time management skills, attention to detail, and must be resourceful Organized and detail-oriented with analytical, problem-solving, and troubleshooting skills Experience providing requirements for custom-developed software and working with application development teams is helpful but not required Experience with technology, working with students or teachers using technology, or rolling out new technology to schools is preferred This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.
    $57k-78k yearly est. 10d ago
  • IT Systems Administrator

    Corporate Openings

    Information Technology Consultant Job 25 miles from Grand Rapids

    IT System Administrator Tommy's is seeking a motivated, qualified, self-starter with education/training in Information Systems, Networking, Information Security, or a related experience that has an aptitude for maintaining and managing software platforms. This role will sit on the Information Technology team, and as an IT System Administrator, you will serve as a vital part of the organization when it comes to solving problems, both technical and operational, with solid interpersonal skills to be able to work directly with customers of any level of technology awareness and all levels of the organization. What can Tommy's offer you? Base pay and eligibility for annual profit-sharing bonus Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance 401k match and complimentary financial planning services with Merrill Lynch Paid time off and paid holidays Opportunity for continued education and tuition assistance Valuable learning and development program Significant ability to grow internally for motivated and strong performing team members Fun, energetic, family-oriented work culture with an emphasis on team member morale Growing nationwide brand / presence Position Responsibilities: Help develop, implement, document, test and maintain new IT systems, programs and platforms Manage and analyze platform/system (user/security/business software) utilization and procedures and consult internal stakeholders on best functionality to meet business needs Contribute to troubleshooting, executing, tracking, and resolving IT helpdesk tickets and user support requests/needs Create workflow automations with scripting in various IT systems, programs, and platforms Maintain and develop connectors between various IT systems, programs, and platforms Identify processes improvement opportunities and partner with internal stakeholders to implement solutions that support them in effectively conducting general business operations Help create, document, and implement IT management policies and IT operating practices including brief guides, instructions, and general communications for departmental or company-wide use as it relates to functional operations Setup and maintain reports, searches, analytics and KPIs in various platforms Be able to work and collaborate as part of the IT Team daily, meet regularly on collective projects, maintain and develop team workflows Other duties as assigned; duties and responsibilities may change at any time with or without notice. Position Qualifications & Candidate Attributes: Associate or bachelor's degree in information systems, Networking, computer science, or related field 2+ Years of Managing IT platforms and services. NetSuite, Oracle, Salesforce, HubSpot, SAP, Zendesk, Microsoft 365, Sage, Pipedrive Communication - Listening, documentation. Strong Proficiency in troubleshooting and customer service. Scripting and automation Strong level of professionalism and customer service skills. Strong written and verbal communication skills. Ability to multi-task and prioritize work effectively with multiple teams. Work Environment and Physical Demands This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation. To successfully perform the essential functions of this job, team member must be able to: Ability to work and commute in all weather conditions Able to move about inside the office to access standard office equipment, etc. Remain in a stationary position 50% of the time, alternating between sitting and standing Constantly operate a computer and other office productivity machinery such as; keyboard, copy machine and printer Ability to move and lift up to 30 pounds Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers Company Overview: Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site. Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy's Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy's Express and Tommy Car Wash Systems make up the Tommy's Corporate brand, headquartered in Holland, MI.
    $58k-81k yearly est. 25d ago
  • IT Helpdesk Internship (Fall 2025)

    Wedgwood Christian Services 3.2company rating

    Information Technology Consultant Job In Grand Rapids, MI

    The IT Internship provides a wide range of both hands on and technical opportunities to grow knowledge and experience. This intern works with our Helpdesk Technician to learn user behavior, basic triage, and troubleshooting skills. Additionally, this position works closely with Wedgwoods IS Systems Specialist to understand basic configurations and good cyber security practice. * Please note that our internships are unpaid. RESPONSIBILITIES: * Triage incoming Helpdesk Tickets * Create Training Materials to Educate End Users on Technical Tasks * Provision, Deploy, and Decommission Endpoints and Track Asset Management * Meet regularly with IT Director concerning tasks performed, jobs to be completed, and to discuss items of need or concern. * Complete other tasks and responsibilities as assigned. QUALIFICATIONS: * High School diploma required. * Currently enrolled in a Information Technology or Computer Science program. * Good organization and communication skills and a willingness to learn and grow professionally. * Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency.
    $29k-36k yearly est. 22d ago
  • IT Intern

    Offensive Shield

    Information Technology Consultant Job In Grand Rapids, MI

    Looking for an internship where you can use your information systems, computer science or related degree to get your career started? As a 2021 Offensive Shield Intern, you will get on-the-job training, mentoring, and real-world experience in your field. OSS employees are well trained and able to access vast professional resources to develop their careers. It's a great place to start your career in IT. This is not an unpaid internship where you'll spend your days making copies and coffee. You'll earn a competitive wage and put your education into action while learning real, marketable skills with a growing company that is hiring. You'll participate in team projects, social events, volunteer work and professional development training. Responsibilities Work on various IT projects as assigned. Assist in the deployment, configuration and testing of new workstations, peripheral equipment, and software. Respond to user requests for service, troubleshoot problems and resolve to the end-user's satisfaction. Use our IT systems management platform to log and complete support requests, incidents, and properly maintain IT assets. Support PC hardware components, desktop operating system software, and application software. Report issues to system administrators for escalation. Other duties as assigned. Requirements A rising junior or senior pursuing a bachelor's degree in information systems, computer science, engineering or other related field from an accredited four-year college or university. Experience with coding skills of Microsoft .net, Java, Python, etc. Proficient in Networking and Active Directory Excellent communication skills - both technical and non-technical Ability to work and team with a multitude of different people to balance demands Excellent research, troubleshooting, and fact-finding skills Competent to consider most business implications of the application of technology to the current business environment
    $27k-37k yearly est. 60d+ ago
  • IT Support Technician

    Hackley Community Care 3.9company rating

    Information Technology Consultant Job 34 miles from Grand Rapids

    Job Type: Full-time Hackley Community Care (HCC) is a mission-driven organization that embraces company values and recognizes staff as individuals making their own unique contributions. HCC is seeking a highly self-motivated individual with technical skills. Under the direct supervision of the IT Manager / LAN Administrator and in collaboration with the IT Director, the Information Technology Support Technician facilitates in development, production and maintenance of activities relating to the computerized management information systems. Benefits and Perks: * Paid holidays * Paid time off * Quarterly bonus * Vendor discounts * Retirement plan * Disability and Life insurances * Medical, dental, vision, insurances Job Qualifications: * Have an associate degree or graduation from a technical school; or 2 years' related experience and/or training; or equivalent combination of education and experience. * Requires the knowledge of a variety of hardware as well as software and operating systems. * Advanced computer skills. * Ability to work with limited supervision. * Flexible schedule (needs to be able to cover for PTO of others in IT). * Experience in a support capacity with small to medium sized businesses (10-300 user environments). * Performing remote troubleshooting through diagnostic techniques and pertinent questions (network, printers, Wi-Fi, desktop, mobile). * VolP phones * Office 365 * Working knowledge of Active Directory, DNS, DHCP, File Systems and Permissions. * Must possess strong troubleshooting and analytical skills to work through issues. * Must possess strong interpersonal skills and the ability to assist customers remotely over the phone, via remote control software or in person. * Must be willing to travel to other locations within the county to troubleshoot technical issues. Job Responsibilities including but not limited to: * Work within our ticketing system to create detailed work logs and technical documentation. * Use appropriate communication and documentation to inform team of important issues and information which will help improve team performance. Inform and coordinate with Operations and other computer users of procedures that would interrupt, affect, or interfere with their work. * Escalate issues to Tier 2 as needed, as well as set customer expectations for follow-up (i.e., when to expect a follow-up contact and by whom). * Participate in the on-call rotation. When on call, be prepared to address technical issues. * Maintain good working relationships with all cooperative workers. * Performs miscellaneous job-related duties as assigned.
    $41k-53k yearly est. 22d ago
  • Network Communication System Specialist

    United States Army 4.3company rating

    Information Technology Consultant Job In Grand Rapids, MI

    As a Network Communication Systems Specialist, you'll supervise network management functions while overseeing integrated network control centers and multichannel communications systems. Your duties will include installing tactical fiber and cable wiring, troubleshooting, and reengineering network assets to support operational requirements. You'll also perform routine maintenance checks on assigned vehicles, power generators, and equipment. Requirements U. S. Citizen Age: 17-34 years High School Diploma or GED Must meet tattoo guidelines No major law violations No significant medical concerns Eligible for a Secret Security Clearance Training & Certifications 140 Nationally Recognized Certifications Available 10 weeks of Basic Training 19 weeks of Advanced Individual Training 100 ASVAB Score: Electronics (EL) 102 ASVAB Score: Skilled Technical (ST) Skills You'll Learn Electronic Troubleshooting Maintenance & Repairs Network Administration
    $83k-107k yearly est. 2d ago
  • Director of Information Technology - Construction Industry Expert

    Rockford Construction 3.6company rating

    Information Technology Consultant Job In Grand Rapids, MI

    Rockford Construction is looking for a Director of IT who understands construction inside and out, not just someone who manages technology, but someone who speaks the language of job sites, project managers, and field teams. The ideal candidate is equally a construction management professional and an IT leader, someone who has worked in the industry, understands how projects are built, and knows how to make technology work for construction teams. This person will lead IT strategy, optimize construction, property management, and real estate technology, and ensure that our systems enhance productivity and efficiency across all projects. KEY RESPONSIBILITIES IT Strategy & Leadership: Develop and execute a technology vision that aligns with the way construction projects are managed and delivered. Provide hands-on IT leadership to construction teams, ensuring technology aligns with field operations and business goals. Construction Technology Expertise: Lead and optimize construction, property management, and real estate technology solutions by managing and improving Procore (Project & Financial Management, Bidding, Preconstruction), Acumatica, Yardi, and Ironclad, while also evaluating and implementing emerging tools like Outbuild, SyncEzy, and Buildr CRM to enhance operational efficiency. Power BI & Data Analytics: Ensure seamless data integration and system performance across multiple platforms, working closely with Business Analysts to leverage Power BI, develop and refine dashboards, reports, and insights. Implementation & Optimization: Ensure full utilization and integration of our existing IT solutions, maximizing their effectiveness across the company, and partnering with department leaders to implement appropriate training. Job Site & Office Integration: Ensure IT solutions seamlessly support field teams, superintendents, and project managers to keep projects moving efficiently, while capturing and daylighting data to support KPI tracking and business oversight. Data Management Across Multiple Locations: Oversee the organization, security, and accessibility of company data across job sites, remote offices, and headquarters, ensuring seamless collaboration. Cybersecurity & Data Protection: Safeguard project data, ensure compliance, and implement IT security best practices tailored to the construction industry. Infrastructure & Support: Oversee IT infrastructure, cloud solutions, and mobile technology to improve connectivity between office and field operations. Process Improvement & Digital Transformation: Drive innovation by implementing technology solutions that improve workflows, scheduling, and cost management. Collaboration with Operations Teams: Work closely with construction leadership to ensure IT decisions support project execution, safety, and efficiency. Vendor & Budget Management: Evaluate and implement cost-effective IT solutions that maximize ROI and align with our company's growth and revenue size. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred. A minimum of 7 years of experience in IT management or technology leadership roles. Prior experience in construction management, project management, or operations, with a deep understanding of how construction firms operate. Proven IT leadership experience, with expertise in construction-specific software and technology solutions. Hands-on knowledge of how technology impacts job sites, field teams, and project timelines. Strong ability to evaluate, implement, and optimize IT tools for scheduling, estimating, and project management. Experience with Power BI, data analytics, and reporting tools, working alongside a Business Analyst to drive insights. Experience managing data across multiple locations, ensuring accessibility, security, and seamless integration across job sites and offices. Experience with cybersecurity, cloud computing, and network systems in a construction environment. Excellent leadership, problem-solving, and communication skills. Benefits Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations. Who We Are At Rockford, we're not just in the business of creating buildings - we're creating neighborhoods, businesses and communities and we're looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we've built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We're delivering forward-thinking ideas with an approach that's built on safety, teamwork and a dedication to quality. Office The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction. Rockford Construction is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford Construction will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.
    $134k-184k yearly est. 24d ago
  • 209318 / Systems Engineer II

    Procom Services

    Information Technology Consultant Job In Grand Rapids, MI

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Solution and monitor wide area network file and print servers for capacity, utilization and performance Advanced system hardware/software troubleshooting as required Solution, install, implement and support complicated server platforms which may or may not include SAN/NAS sub-systems. Architect and deploy data backup and recovery solutions. Perform data backup and recovery processes in accordance with the company's disaster recovery and business continuity strategies Contribute towards defining standard hardware requirements Work with internal and external customers to gather IT system then architect and deploy IT systems solutions. Maintain technical documentation of system/server inventory and technical specifications Perform security audits in accordance with the company's IT security policy Participate in the Company's asset management programs Perform security audits in accordance with the company's IT security policy Work with internal and external customers via an IT service ticketing system. Troubleshoot and resolve escalated issue tickets Write effective technical documentation as assigned Ensure adherence to company IT standards for systems Ensure adherence to company IT process such as change management Keep abreast of current technology Perform other IT infrastructure work as required Qualifications Associates Degree in Information Technology, or the equivalent in terms of education, experience and training Expertise with Microsoft Windows server operating systems Experience with VMWare ESXI or other similar virtualization platforms. Base knowledge of core Microsoft Server Services (etc: DNS/DHCP/WINS) Experience with server based system event monitoring Experience with HP Net-Server Hardware Experience with an enterprise level data archive & restore platform. Experience with remote support utilities (RDP/Term Services) General understanding of networking topologies and network troubleshooting General understanding of virtualization, Clustering, DR/BCP best practices Exposure to Symantec End Point Protection or other similar anti-virus Protection suite Exposure to NAS/SAN technologies (Netapp Experience a ++) General understanding of data center management techniques Knowledge of SMS or other Asset Management Tool Knowledge of Microsoft SQL and/or Exchange is a plus Additional Information
    $69k-92k yearly est. 60d+ ago
  • Networking Products Systems Engineer

    Saige Partners

    Information Technology Consultant Job In Grand Rapids, MI

    div class="candidate_about_info style2" h4 class="fz20 mb30" style="color: #4d4f6d"/h4 div style="font: normal 11pt Calibri; color: #000000;"p dir="ltr" style="font-family: Calibri; font-size: 11pt; line-height: 107.9%; margin: 0 0 8pt 0;"span style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0; padding: 0;"br/br/We strive to be /spanspan style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: bold; margin: 0; padding: 0;"Your Future/spanspan style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0; padding: 0;", /spanspan style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: bold; margin: 0; padding: 0;"Your Solution/spanspan style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0; padding: 0;" to accelerate your career! /span/pp dir="ltr" style="font-family: Calibri; font-size: 11pt; line-height: 107.9%; margin: 0 0 8pt 0;"span style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0; padding: 0;"Contact Christine Gonzalez at a href="mailto:***************************"*************************** /ato learn more about this opportunity!/span/pp dir="ltr" style="background: #FFFFFF; font-family: Calibri; font-size: 11pt; line-height: 108%; margin: 5pt 0 0 0;"br/strong Systems Engineer - Multiple Positions for Junior to Senior Lead roles. /strongbr/br//pp class="p1"strong Summary/strong/pp class="p2"The span class="s1"strong Systems Engineer /strongis r/spanesponsible for functional, business, and broad organizational objectives. In this role, you will leverage Ethernet-based Networking Technology experience to help span class="s1"strongour client/strong/span develop and manage technical objectives for multiple aircraft platforms./pp class="p2"Systems engineering is a cross-functional discipline that integrates business and technical needs to deliver high-quality products that meet user requirements. This role involves executing a structured process for designing, creating, and optimizing systems, including defining system requirements, developing alternative designs, conducting trade studies, selecting and implementing the best solutions, and ensuring proper integration and execution from concept to production and operation./pp class="p2"This role impacts departmental operations and requires planning and execution skills. While some autonomy is provided, the focus remains on the technical execution of both team and individual assignments within established design procedures, practices, and plans. Strong judgment and leadership abilities are essential.br/br/strong Job Description/strong/pp class="p3"strong Essential Functions amp; Responsibilities:/strong/pp class="p4"This position is responsible for leading, guiding, and/or contributing to the systems engineering efforts across span class="s1"strongour client's/strong/span Networking Products and Common Computing Platform. The role is accountable for assigned systems engineering tasks within the Networking Products product line and provides technical leadership, coaching, and support to project teams to ensure excellence in span class="s1"strong Safety, Quality, Delivery, and Cost./strong/span/pp class="p4"Key responsibilities include:/pp class="p5"•Managing the span class="s1"strong Systems Engineering Lifecycle/strong/span for Networking Products, Common Computing, and End System platforms./pp class="p5"•Developing and executing systems development and verification plans in accordance with span class="s1"strongour client's/strong/span engineering processes./pp class="p5"•Assisting Engineering, Sales, Marketing, and Business Leaders in new business pursuits./pp class="p5"•Conducting span class="s1"strongarchitecture development and trade studies/strong/span to meet customer requirements./pp class="p5"•Training Systems Engineers in systems engineering methodologies and best practices./pp class="p5"•Driving and supporting span class="s1"strongengineering reuse/strong/span within the Networking Products product line./pp class="p5"•Providing span class="s1"strongtechnical leadership/strong/span to teams managing product line projects, including project planning, reviews, metrics development/tracking, forecasting, development processes, and risk/opportunity management./pp class="p5"•Ensuring span class="s1"strongtimely delivery/strong/span of system requirements, integrated validation/verification activities, and issue resolution./pp class="p5"•Supporting the span class="s1"strongstartup of new projects/strong/span, ensuring alignment with the product roadmap, overall product line strategy, and engineering process requirements./pp class="p5"•Leading span class="s1"stronginterdisciplinary collaboration/strong/span with software, hardware, test, safety, maintainability, reliability, and certification teams./pp class="p5"•Escalating issues requiring additional engineering or business leadership intervention in a timely manner.br/br/strong Qualifications amp; Requirements:/strong/pp class="p2"•span class="s1"strong Bachelor's degree/strong/span in Engineering (Electrical, Computer Science, or a related field)./pp class="p2"• 5+ years of experience in design amp; development and/or technical project leadership within an engineering product development environment./pp class="p2"•Background in span class="s1"strong Avionics Systems Engineering Processes/strong/span such as ARP4754A, ARP4761, or similar standards./pp class="p2"•Due to U.S. Government contract restrictions, this role is open span class="s1"strongonly to U.S. Citizens/strong/span. Proof of citizenship will be required before employment.br/br/strong Desired Characteristics:/strong/pp class="p2"span class="s1" • Experience managing or designing within an /spanstrong Avionics Design Assurance Level A or B environment/strongspan class="s1"./span/pp class="p3"•Familiarity with span class="s2"strong DO-297, DO-178, DO-254, and/or DO-330/strong/span process assurance standards./pp class="p2"span class="s1" • Knowledge of /spanstrongnetworking products/strongspan class="s1" or /spanstrong Network Interoperability Specifications/strongspan class="s1"./span/pp class="p2"span class="s1" • Familiarity with interfaces such as /spanstrong Ethernet, TSN Ethernet, analog, discrete, RS-232/422/485, ARINC 429/664/825/strongspan class="s1"./span/pp class="p2"span class="s1" • Experience with engineering processes including /spanstrongrequirements definition, allocation, validation, verification, integration, embedded software, electronic systems, FAA/EASA/NAA certification, and system safety/strongspan class="s1"./span/pp class="p3"•Ability to communicate effectively with span class="s2"strongsenior leadership/strong/span inside and outside the organization./pp class="p3"•Proven ability in system development, integration, validation, and verification./pp class="p3"•Strong span class="s2"strongoral and written communication/strong/span skills, interpersonal skills, and leadership abilities./pp class="p2"span class="s1" • Demonstrated experience in /spanstrongproblem-solving, program/project leadership, documentation, planning, and execution/strongspan class="s1"./span/pp dir="ltr" style="background: #FFFFFF; font-family: Calibri; font-size: 11pt; line-height: 108%; margin: 0;"span style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0; padding: 0;"Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals /spanspan style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: bold; margin: 0; padding: 0;"Build/span span style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: bold; margin: 0; padding: 0;"Careers, Not Jobs/spanspan style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0; padding: 0;". Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture/spanspan style="background: #ffffff; font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0px; padding: 0px;". /spanspan style="font-family: Calibri; font-size: 11pt; font-style: normal; font-weight: normal; margin: 0; padding: 0;"Contact us to learn more about the opportunity below or check out other opportunities at a href="************************************************************************ /span/pp dir="ltr" style="font-family: Calibri; font-size: 11pt; line-height: 107.9%; margin: 0 0 8pt 0;"br/br//p/div /div
    $69k-92k yearly est. Easy Apply 35d ago
  • Systems Engineering III

    Global Channel Management

    Information Technology Consultant Job 48 miles from Grand Rapids

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications VB Script" and Windows and "active directory" In-depth knowledge of Windows server 2008R2 and 2012 Expertise with PowerShell scripts Expertise with RDP, WSUS, internet proxy on windows. This position will help engineer, document and deploy a number of windows server utilities globally. WSUS, RDP gateway, SMTP gateway, BS or certificate equiv for windows engineering internet Proxy are key deliverables. Additional Information $59/hr 10 months
    $59 hourly 60d+ ago
  • IT Engineer, Regulatory Affairs

    Zoetis 4.9company rating

    Information Technology Consultant Job 48 miles from Grand Rapids

    Role Description: Reporting to the VMRD ZTD Regulatory Affairs Lead, this role will be responsible for providing expertise in understanding the working elements, with emphasis on the underlying data, for the suite of applications used to support the VMRD Global Regulatory Affairs area. This knowledge will be used to ensure the reliability of the data used to support these key business functions, to ensure the stability of the applications that rely on such data, and to help shape the future direction of the solutions provided to the business areas. Responsibilities: Be a key resource for understanding the working elements of the Global Regulatory application portfolio, including: vendor and in-house applications, associated databases, data sources, upstream and downstream movement of associated data, automated reporting of data to (and acknowledgements from) multiple regulatory agencies, and reliance on foundational technologies Design and/or implement complex changes to Regulatory applications, and/or underlying databases, that require a high degree of technical understanding Ensure that ZTD SOPs are adhered to and that the application suite remains in a documented state of control Prepare technical documentation needed for the SDLC milestones for Global Regulatory applications Work with other groups within ZTD that manage infrastructure elements that support Regulatory applications, as well as up and downstream applications to address problems and or needed changes or additions to such services or applications Work with business users to implement and test releases prior to production rollout Work with external application vendors to diagnose and solve issues found within the applications Serve as Level 3 support and be a resource for consultation for technical questions from application support resources, as needed Ensure maintenance scheduled is pre-approved and acknowledged by impacting business teams Provide input for business analysis conducted on behalf of the Global Regulatory area For new applications, or major upgrades, assist with the application knowledge transfer to primary support team prior to implementation Qualifications: Bachelor's degree related to information technology, computer science, or relevant field Experience with TrackWise based workflow applications - including configuration updates, interface/automation development, instance migrations and TrackWise API - ideally within a Regulated Product business environment Experience with Alteryx ETL tool - data interface and report development Crystal Reports - design and development Experience in the Pharmacovigilance business area is a plus Experience with implementing validated applications and maintaining them in a state of control Experience with implementations utilizing vendors and/or internal departments Experience with system administration and configuration Excellent interpersonal and communication skills with the ability to build relationships Ability to prioritize issues and drive progress in ambiguous situations Technical Skills: At least 3 years of experience with: TrackWise software, including TrackWise API JAVA Alteryx Relational database knowledge Crystal Reports Informatica experience is preferred Business Objects - optional Experience with off-the-shelf systems configuration and management Experience with system integration and API tools Training in TrackWise software Travel Requirements: 0-10% The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in Colorado. Base pay may vary based on location and other factors. Base Pay Range: $91,000 - $131,000 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in California, NJ Remote, NY Remote, or Washington. Base pay may vary based on location and other factors. Base Pay Range: $96,000 - $148,000 This position is eligible for short-term incentive compensation. The position is also eligible for long-term incentive. We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $91k-131k yearly 52d ago
  • IT System Analyst II

    Independent Bank 4.3company rating

    Information Technology Consultant Job 30 miles from Grand Rapids

    Be Proud, Be You, Be Independent! Are you a System Analyst with experience supporting virtual environments looking to take the next step in your career? If so, we need you! At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company. About the Job: The System Analyst position reports to the IT Operations Manager and is responsible for assigned enterprise support duties. The position requires a broad range of advanced IT system administration support knowledge. Participates in a team environment with technical staff and other IB departments, with a primary focus on conferring with clients (end users), analyzing IT operations, evaluating, documenting and designing input and output requirements and formats. Why You Should Apply: Competitive compensation package. Accommodating and flexible paid time off. A knowledgeable, goal-driven, and exciting team of colleagues. Exposure to different areas of banking and the ability to work with leaders within the industry. Community-focused events and volunteer opportunities. What You Will Do: Participates in a Team environment handling user-submitted trouble tickets or serving as a Tier 2 level support for advanced level tickets from Answer One. Supports Enterprise Security as a first responder which includes Virus protection, patch management tools, Security solutions such as Firewalls, URL filtering systems, Operations, and Configuration manager. Responsible for design, documentation, and testing of VDI Solutions for the Enterprise for Desktop delivery; Supports SQL Databases, Application Servers, and WAN infrastructure; Microsoft Exchange/Office 365, and Backup Systems. Performs after-hours on-call remote support for the enterprise. Defines system requirements and works with end-user departments to analyze and document workflows and information needs. Participates in the designing of computer systems, and evaluates and participates in the selection of technology to meet project requirements. Provide onsite support to various locations throughout the enterprise. Provide detailed feedback and observations to the VP of IT Operations. Supports and provides documentation for all Enterprise devices attached to the network. Supports and provides analysis in the IT change management process for all assigned activities. Uses precise communication skills for documenting procedures and change control activities. Is responsible for monthly Management Controls created for Regulatory/Compliance requirements. Provides training and knowledge exchange to other IT Team members as directed by the IT Operations Manager. Supports the design, development, and documentation for Microsoft Operating Systems, Active Directory & Domain Controller for the IB Enterprise environment. Installs, configures, tests, and Supports the Enterprise for Server Operating Systems and Server based Applications. Publishes applications within an Application Virtualization environment. Provides detailed specifications of new systems or upgrades for IT management information needs. Supports all IB Enterprise Storage environments both physical and virtual. Monitors Infrastructure health including WAN/LAN networks, Enterprise Servers, Back-up Systems, and SAN. Performs other related duties as assigned. What We're Looking For: Preferred Bachelor's degree or equivalent experience in Computer Science, Management Information Systems, Information Technology, or another related technical field. Microsoft or VMware certification is recommended. 3+ years of experience supporting Microsoft Server products, Exchange/Office 365, IIS, System Center and other Monitoring Systems, and SQL. 2+ years experience supporting virtual environments including application installation and support, and client support. Experience administering Enterprise Operating Systems and Servers. Experience with Cisco LAN and WAN implementations. Small and Large scale enterprise systems deployment project experience. Experience with NAS and SAN storage solutions, and Dell Servers. Linux/Unix experience a plus. Excellent interpersonal, presentation and communication skills. Be Proud. Be YOU. Be Independent!
    $90k-110k yearly est. 41d ago
  • IT Engineer, Regulatory Affairs

    Zoetis 4.9company rating

    Information Technology Consultant Job 48 miles from Grand Rapids

    Role Description: Reporting to the VMRD ZTD Regulatory Affairs Lead, this role will be responsible for providing expertise in understanding the working elements, with emphasis on the underlying data, for the suite of applications used to support the VMRD Global Regulatory Affairs area. This knowledge will be used to ensure the reliability of the data used to support these key business functions, to ensure the stability of the applications that rely on such data, and to help shape the future direction of the solutions provided to the business areas. Responsibilities: * Be a key resource for understanding the working elements of the Global Regulatory application portfolio, including: vendor and in-house applications, associated databases, data sources, upstream and downstream movement of associated data, automated reporting of data to (and acknowledgements from) multiple regulatory agencies, and reliance on foundational technologies * Design and/or implement complex changes to Regulatory applications, and/or underlying databases, that require a high degree of technical understanding * Ensure that ZTD SOPs are adhered to and that the application suite remains in a documented state of control * Prepare technical documentation needed for the SDLC milestones for Global Regulatory applications * Work with other groups within ZTD that manage infrastructure elements that support Regulatory applications, as well as up and downstream applications to address problems and or needed changes or additions to such services or applications * Work with business users to implement and test releases prior to production rollout * Work with external application vendors to diagnose and solve issues found within the applications * Serve as Level 3 support and be a resource for consultation for technical questions from application support resources, as needed * Ensure maintenance scheduled is pre-approved and acknowledged by impacting business teams * Provide input for business analysis conducted on behalf of the Global Regulatory area * For new applications, or major upgrades, assist with the application knowledge transfer to primary support team prior to implementation Qualifications: * Bachelor's degree related to information technology, computer science, or relevant field * Experience with TrackWise based workflow applications - including configuration updates, interface/automation development, instance migrations and TrackWise API - ideally within a Regulated Product business environment * Experience with Alteryx ETL tool - data interface and report development * Crystal Reports - design and development * Experience in the Pharmacovigilance business area is a plus * Experience with implementing validated applications and maintaining them in a state of control * Experience with implementations utilizing vendors and/or internal departments * Experience with system administration and configuration * Excellent interpersonal and communication skills with the ability to build relationships * Ability to prioritize issues and drive progress in ambiguous situations Technical Skills: * At least 3 years of experience with: * TrackWise software, including TrackWise API * JAVA * Alteryx * Relational database knowledge * Crystal Reports * Informatica experience is preferred * Business Objects - optional * Experience with off-the-shelf systems configuration and management * Experience with system integration and API tools * Training in TrackWise software Travel Requirements: 0-10% The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in Colorado. Base pay may vary based on location and other factors. Base Pay Range: $91,000 - $131,000 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in California, NJ Remote, NY Remote, or Washington. Base pay may vary based on location and other factors. Base Pay Range: $96,000 - $148,000 This position is eligible for short-term incentive compensation. The position is also eligible for long-term incentive. We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance. Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $91k-131k yearly 34d ago

Learn More About Information Technology Consultant Jobs

How much does an Information Technology Consultant earn in Grand Rapids, MI?

The average information technology consultant in Grand Rapids, MI earns between $56,000 and $101,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average Information Technology Consultant Salary In Grand Rapids, MI

$75,000
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