Information Technology Consultant Jobs in Baton Rouge, LA

**Work Place Flexibility:** Onsite **Legal Entity:** Entergy Louisiana, LLC ***This position will be filled as a Telecom Apprentice, Telecom Technician or Telecom Technician Sr based on the qualifications and experience of the selected candidate.*** .*** **JOB SUMMARY/PURPOSE:** Responsible for planning or laying out work details under general supervision. Must be able to perform routine or difficult tasks involved in the installation, provisioning, and technical support of all types of telecommunications equipment. **JOB DUTIES/RESPONSIBILITIES:** + Assist/perform telecom circuit provisioning and issue resolution; system hardware installation, system moves and changes, and system outage resolution. + Execute orders effectively and efficiently. + Be proficient in the use of test equipment, such as Volt-Ohmmeters, RF Power Meters, Frequency Counters, Communications Service Monitors, Optical Power Meters, Transmission Impairment Measurement Test Sets, T-1 Test Sets, DS-3 Test Sets, and Optical Time Domain Reflectometers. + Plan, layout, and perform work assigned in a safe and efficient manner. + Direct work of crew members, instruct and train other employees. + Available for after-hours call-out to address issues and problems. **MINIMUM REQUIREMENTS:** **Minimum Experience and Education:** **Telecom Apprentice:** Must have one of the following qualifications: + 4+ plus years of experience in at least one of the following areas: voice system support, two-way radio system support, fiber optic transmission system support, microwave radio system support, or AC and DC power plant support, OR + 2-year Electronics Technology Degree, OR + Other related degree. **Telecom Tech:** Must have worked for at least one year as a qualified Communications Serviceman 3rd Class, or have had equivalent experience in related work, having all qualifications of the previous classification. Must have one of the following qualifications: + 4+ plus years of experience in at least two of the following areas: voice system support, two-way radio system support, fiber optic transmission system support, microwave radio system support, or AC and DC power plant support, OR + 2-year Electronics Technology Degree, OR + Other related degree. **Telecom Tech Sr:** Must have worked for at least two years as qualified Communications Serviceman 2nd Class, or have had equivalent experience in related work, having all qualifications of the Communications Serviceman 2nd Class. Must have one of the following qualifications: + 4+ plus years of experience in at least three of the following areas: voice system support, two-way radio system support, fiber optic transmission system support, microwave radio system support, or AC and DC power plant support, OR + 2-year Electronics Technology Degree, OR + Other related degree. **Physical Qualifications:** + Must have full use of mental and physical faculties. + Have strength and endurance adequate for arduous labor as circumstances may require. **Personal Qualifications:** + Be willing to work under unusual surroundings, as well as the normal working conditions pertaining to this job. + Possess keen faculties of observation. + Be able to receive and transmit orders and instructions in such a manner as to inspire respect and confidence of both superiors and subordinates. + Have a temperament suited to jobs where manual dexterity, precision, and patience are particularly essential. + Be able to receive and transmit orders and instructions in such a manner as to inspire respect and confidence of both superiors and subordinates. **Minimum Knowledge, Skills and Abilities:** + Have a thorough knowledge of electronic circuitry and electronics theory. + Must comply with the Company safety policy and all regulatory body rules and regulations. + Must supply personal tools used in work. + Have basic, thorough, or complete (based on job level) working knowledge of electronic circuitry and electronics theory. + Be able to read and understand technical documentation and schematics. **Any Certificates, Licenses, etc.:** + Be able to maintain a valid Driver's License, TWIC card or other applicable required license, background check, or ID. + Successful completion of the EEI **TECH** test. + Candidates selected to take the EEI **TECH** test will be invited via e-mail. ***PLEASE MONITOR YOUR SPAM/JUNK EMAIL FOLDER!** \#LI-TR1 \#LI-ONSITE **Primary Location:** Louisiana-Baton Rouge Louisiana : Baton Rouge **Job Function** : Skilled / Craft **FLSA Status** : **Relocation Option:** No Relocation Offered **Union description/code** : **Number of Openings** : 1 **Req ID:** 117631 **Travel Percentage** :Up to 25% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (**************************************************** to view the EEO page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here (humanr@entergy.com?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (**************************************************************************************************************************** and Pay Transparency (*********************************************************************************************** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (*********************************************************************************************** The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact ************************ to schedule a time to review the affirmative action plan during regular office hours. **EEI Testing:** One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, ******************************** , Logon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable. In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Power Plant, Technician, Inspector, Telecom, Telecommunications, Energy, Technology, Quality

Must Have Technical/Functional Skills * Strong knowledge of desktop/laptop hardware * Good knowledge of Win 10, Win 11 & MS Office * Knowledge of Mac OS is preferred * Understanding of daily operations and delivery processes * Application / software installation and trouble shooting * Knowledge / exposure on ticketing tools (Service Now) * Windows system administration * Strong Troubleshooting Skills * Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc. * Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc. * Understanding of active directory, networking * Hardware, operating system & software knowledge Experience Required 5-7 Yrs Roles & Responsibilities * Provides second-line investigation and diagnosis. * Resolves and closes incidents/service requests as per the procedures & allocated timelines * Logs relevant incident/service request details as per process in ITSM tool. * Communicates with client regarding incident progress * Ensures tickets are updated at all times until issues are resolved * Complies with Quality Health Safety Environment (QHSE) and IT policies * Liaises with clients, IT support groups and 3rd party providers when necessary * Performs staging of PCs * Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc). * Conducts hardware and software maintenance and support * Troubleshoots and resolves PC incidents and/or VIP requests * Assists with Site Security Officer (SSO) on IT security issues and virus elimination * Creates/maintain documentation for scope of work * Special events coverage, meeting room & VCON & voice devices support * Centralized hardware and Spare part stocking and local site inventory management and asset management * Stock management * Break fix services to nearest small sites - leveraging shipping options (Device exchange or Loaner PC) * Hardware vendor coordination for Bre ak fix * Imaging & provisioning of devices. Setup and build workstations * Update AMDB including hardware and software * PC and other devices - logistics management * Coordinate activities with third parties to resolve the IT issues or complete service requests * Follow standard operating procedures as documented in the knowledge management system. * Providing trainings / demo's when needed to end users * Onsite admin tasks e.g. backup, OS migration. * Onsite Operational support of Industrial mobility devices * Mobility - Operational support for company owned mobile phones / tablet devices and BYOD * Asset Disposal * Coordinate with regional/global support groups for end-to-end request resolution and escalation. * Operational support of Buyer certified standalone printers (driver installation / connectivity and printer software related troubleshooting * Operational support for non-network connected HBO AIO Printer / Scanner / Fax * Loading/Reloading of PCs with standard image for deployment of CME Kiosk Machines Generic Managerial Skills Team Player Salary Range: $58,000-$65,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Duration - December 5, 2022 - end June 30, 2024 Responsibilities: Responsible for enterprise level service desk support and will be the first contact for answering any calls to the 24x7 Service Desk to resolve an incident. This staff will work in the ticketing system, perform basic phone and remote desktop support, troubleshooting to resolve issues, and escalation to On-call resources as needed. Weekend and night shift may be required as needed. Expertise and/or relevant experience in the following areas are desirable but not mandatory: Good customer service skills, ability to communicate effectively to help customers fix their Issues. Writing and editing skills to aid in ticket escalation. Experience on a help desk and in computer and networking repairs

GovCIO is currently hiring for an IT Operations Manager. **Responsibilities** + Creates models (statistical, visual, or simulated) to communicate observations and results + Identifies and addresses deficiencies, failures, and other triggers that cause operational issues with a client's operations + Must be able to justify and explain analysis with supportive evidence + Develops strategic solution in alignment to business objectives + Must be able to work in a team-oriented environment + Must be knowledgeable of advanced theories, principles, and analytical modeling methods **Qualifications** + Bachelor's with 5 - 8 years of IT Operations Management experience (or commensurate experience) + Clearance Required: Ability to maintain a Public Trust clearance **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $77,000.00 - USD $77,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-5479_ **Category** _Information Technology_ **Position Type** _Full-Time_

Utilizes discretion and independent judgement to create reports utilizing Microsoft SQL Server Reporting Services to meet business needs Proficient in Microsoft SQL Server as well as reading and writing complex SQL Create queries to validate and test reports. Assemble and analyze data for business reports, make sure data and calculations are accurate. Maintain, streamline, and automate monthly, quarterly, and annual compliance reporting. Create queries and reports for AdHoc requests from the Operations Management and Enterprise Services teams. Work within an Agile team and coordinate priorities with the Scrum Master and stake holders. Work with data and application development team to modify existing reports for any changes in internal system database schemas. Give guidance to the development teams on issues or data audit needs found during any data analysis. Examine reports to locate and resolve errors. Performs such other services as required. Learn data and business processes and utilize this knowledge to verify data, query and report output.

Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience with the Microsoft Defender suite of products (e.g., Microsoft Defender for Cloud Apps, Microsoft Defender for Office 365) or similar product suites where the skills are transferrable. Strong knowledge of Microsoft O365 suite and its administration. Solid understanding of IT infrastructure, including servers, networks, and cloud services. Experience with security frameworks and standards (e.g., NIST, ISO 27001). Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Relevant certifications (e.g., Microsoft Certified: Security, Compliance, and Identity Fundamentals, CompTIA Security+) are a plus. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. Collaborative and inclusive work environment.

**Where you'll work:** US (remote) **Sales at GoTo** When you join our sales team, you're joining the new world. You're enlightening people from the C-Suite down and showing them the key to technologies that will free them up, not weigh them down. We're continuously working to improve sales and marketing savvy and provide ongoing professional development, at all levels. This is what drives a successful culture. This is what empowers our teams to have successful conversations. Ready to shift mindsets? **Your Day to Day** **As a Strategic Partner Manager, you would be working on:** + Continuing to build relationships and lead the interface between GoTo and IT VAR partners + Meeting and exceed bookings quotas with IT VAR partners + Negotiating contracts and growth plans with IT VAR partners + Creatively building programs and incentives to build pipeline and upsell/cross-sell additional products + Effectively present GoTo's value proposition (corporate, positioning, products, technologies, capabilities) + Providing partner training and enablement + Interacting with GoTo partner organization and direct sales, build field teaming partnerships + Building and running demand generation and marketing efforts with resell partner + Driving partner marketing activities + Monitoring partner sales and results based on pipeline build, bookings and KPIs + Using analytical skills to analyze Key Performance Indicators to determine the health of a partner relationship + Analyzing and adjusting sales activities and product mix as needed, based on sales + Participating in trade shows and make presentations, as required + Traveling to industry events and partner locations and events for enablement and training **What We're Looking For** **As a Strategic Partner Manager, your background will look like:** + 10+ years of partner experience working for an IT VAR or a IT solutions SaaS technology company + Partner management experience with or working for CDW and/or SoftwareONE is a must + Executive relationships at CDW and/or SoftwareONE + Experience in IT solutions (IT remote support, RMM, MDM, ITSM, ITAM) is preferred. + If having a background working for a SaaS vendor, experience working for the vendors such as Teamviewer, Beyond Trust, Kaseya, and Connectwise is preferred. + Location based in Midwest US is preferred (Illinois, Wisconsin) + Proven success with building pipeline and exceeding sales goals You'll be working towards a shared goal with an open-minded and cohesive team that is very much the sum of its parts. At GoTo, we're passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We're committed to creating an inclusive space for everyone, no matter what. That's how we'll **Be Real** , **Think Big** , **Move Fast** , and **Keep Growing** along the way Annual OTE [Base + Commissions Target] Range: $174,250.00 - $235,750.00 _The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits._ GoTo's flexible-work software - including GoTo Connect, GoTo Resolve, Rescue, Central, and more - is built for small and medium-sized business IT departments, but powerful enough for the enterprise. By building its secure, easy-to-use software, GoTo is committed to ensuring the time at work is well-spent so that time outside of work is better spent. With over 3,000 global employees and over $1 billion in annual revenue, the remote-centric company's physical headquarters is in Boston, Massachusetts, with additional offices and thousands of home offices in North America, South America, Europe, Asia, Australia, and beyond. GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.

Join Our Team! We are excited to announce that we are adding a Network Systems Engineer to our dynamic team! If you're passionate about network infrastructure and eager to tackle server and network-level challenges, we want to hear from you! Key Responsibilities: Resolve server and network issues for a diverse client base Utilize your expertise in network infrastructure for project work and consulting. Provide technical support for enterprise-level networking, including LAN/WAN connectivity, routers, firewalls, and security. Skills Needed: Proficient in Microsoft technologies: Windows Server, Active Directory, and Exchange. Current IT certifications are a plus. Experience with VMware virtualization or Hyper-V support. Strong knowledge of enterprise network support, including routers and firewalls. Familiarity with Fortinet and Cisco products is appreciated. Hands-on experience with Windows Server and network installations, including cloud services. A positive attitude with the ability to focus and dedicate yourself to your work. Requirements Requirements: Strong understanding of network infrastructure and network hardware. Ability to think through problems and visualize solutions. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Ability to work with all levels of staff within and outside of IT and outside the organization. A self-starter able to work independently but comfortable working in a team environment. Good analytical and problem-solving skills. Dependable and flexible when necessary. A valid driver's license is required. Qualifications: 2-4 years of experience as a Network Engineer What We Offer: Full Benefits Package: Comprehensive health, dental, and vision insurance, PTO, retirement 401K match Continuous Learning: Company-paid training and certifications are integral to our culture. Career Growth: We prioritize training and development to help you reach your professional goals. Why Work With Us? Join an MSP that values innovation and collaboration. We are committed to fostering a positive and supportive environment where you can thrive. If you're ready to take your career to the next level, apply today!

**Amentum** is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Headquartered in Virginia, we have more than 53,000 employees in approximately 80 countries across all 7 continents. The **Director of IT SOX Compliance** is responsible for ensuring Amentum IT's SOX processes and internal control environment are effective and compliant with all applicable laws and regulations. This role will contribute to the formulation and implementation of IT controls where new or enhanced processes are required. This position is a key role within the company that reports to the Chief Information Security Officer and works closely and collaboratively with different functions across the organization. **This is a remote-telework role. US citizenship is required.** **Primary Responsibilities:** + Executes all phases of the Company's ongoing IT SOX compliance efforts from planning through reporting, in compliance with NIST standards. + Assists in company-wide and technology/ application-specific risk assessments to evaluate and address any impact the results may have on the control environment. + Updates and continually validates documentation of the control environment (e.g., process flows, control matrices, system diagrams, role security matrices, etc.), ensuring it is kept current. + Collaborates with the Company's Director of Internal Controls & SOX Compliance to evaluate IT system SOX scoping and address the impact of key applications relevant to the Company's SOX environment. + Leads the design and implementation of efficient and effective IT controls across the organization. + Provides thought leadership on new business initiatives, system implementations, IT policy changes, personnel changes and assess the impact of the changes on internal controls. + Conducts periodic meetings/reviews with process/application owners to ensure any changes to processes are updated and accurately assessed for control gaps. + Facilitates the remediation of any exceptions with IT process/application owners in a timely manner. + Provides guidance for identifying processes and technology solutions to improve compliance and reduce workload, e.g. via automation. + Stays current to changes in regulatory guidance, industry best practices, and areas of focus/hot topics for external audits. + Monitors emerging risks in IT compliance, including cybersecurity threats that could impact SOX controls. + Actively builds and manages relationships with Company stakeholders, while promoting the importance of compliance initiatives throughout the organization. + Supports process owners through training, reviewing, and providing guidance for their processes including, but not limited to, IT General Controls, IT Operations and SOC Reporting. + Collaborates with internal/ external auditors to facilitates requests and ensure evidence is captured. + Participates in other compliance initiatives the Company may engage. + Serves as a key resource for special projects, with a focus on financial systems, back-office IT infrastructure engineering, with the ability to lead as well as make meaningful contributions. **Knowledge, Skills and Abilities:** + Strong leadership skills with a self-motivated ability to exercise thoughtful and sound judgement and help drive and achieve positive results. + A team player and process-oriented focus with excellent interpersonal, analytical, and problem-solving skills. + Strong written and verbal communication skills, including the ability to interact effectively with all areas and levels of the company. + Must be highly organized, accurate and detail-oriented, with the ability to manage numerous projects /tasks simultaneously and adhere to strict deadlines in a fast-paced environment. + Must possess high ethical standards (integrity, transparency, and trust). + Exhibit critical thinking skills and ability to complete tasks with appropriate level of skepticism. + Demonstrated professional commitment, initiative, accountability and ownership of assignments. + Ability to proactively manage change and independently prioritize tasks, organize complex workload to accomplish objectives in a timely manner. + Experience working in a rapidly evolving work environment. **Minimum Qualifications:** + Bachelor's degree in a business-related or IT-related field of concentration or equivalent combination of training and experience; advanced degree is a plus. + Typically, 15 years of related work experience with knowledge of SOX concepts, practices and procedures, and IT subject-matter proficiency (i.e., IT logical access, change management, and operations); audit experience within public accounting and/or internal audit is required (Big 4 is a plus). + Relevant professional certification is required, such as Certified Information Systems Auditor (CISA), Certified information systems security professional (CISSP), Certified Information Security Manager (CISM), Certified in Risk and Information Security Controls (CRISC). + Experience with controls design, controls, audit, or risk (i.e., IT controls testing, internal audits, operational audits, advisory/consulting/compliance). + Proficiency with audit software like AuditBoard. + Familiarity of various identity governance and access controls systems preferred (i.e., Archer, Saviynt, SailPoint IdentityIQ, Okta, Microsoft Azure Active Directory). + **US Citizenship is required to apply.** Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans (******************************************* and Labor Laws Posters (********************************************************* .

The Systems & Network Administrator is responsible for providing the highest tier of onsite and remote support to our clients. This relates to all technology, to include workstations, servers, printers, networks, and vendor specific hardware and software. This position requires the candidate to identify user problems promptly, develop solutions and always maintain our high level of customer satisfaction. A typical week: Based out of our Baton Rouge office, this position will include onsite service at our client's offices in the area with occasional onsite service in the New Orleans area. Benefits include: Excellent healthcare benefits, PTO, bonus program, training opportunities & more. Pay range: $58,000 - $82,000, depending on experience. Primary Responsibilities Highest tier of support relating to technical issues involving Microsoft's core business applications and for cloud-based applications and technologies such as Microsoft 365. Highest tier of support for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, as well as virtual environments built on Citrix, Microsoft, and VMware. Technical services and support at the network level: WAN, LAN and WLAN connectivity, routers, firewalls, and security. Remote access solution implementation and support: VPN, Remote Desktop, and Citrix System documentation and consulting services to include system reviews and recommendations. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Service escalations from Level 1 and Level 2 technicians. Additional Responsibilities Improve customer service, perception, and satisfaction. Ability to work in a team and communicate effectively. Escalate service or project issues that cannot be completed within agreed service levels. Business awareness: Develop, document, and update specific knowledge about the customer and how IT relates to their business strategy and goals. Develop in-depth knowledge of the service catalog and how it relates to customer's needs. Document internal processes and procedures related to duties and responsibilities. Responsible for documenting time and expenses as they occur. Remain up to date with current and future technologies emerging in the industry. Qualifications All team members at this level are expected to achieve a certification from our preferred firewall brand (Watchguard) within the first 6 months of employment. Examples of additional certifications that may be required include Microsoft, Citrix, Cisco, VMware, CompTIA Ability to pass test demonstrating strong written and verbal communications skills. 5 - 10 years IT support experience with proven experience working on networking, servers and applications in an enterprise environment. Ability to pass vocabulary and operational proficiency tests on current PC hardware, software, and networking. Ability to work as scheduled sitting, standing, stooping, lift and carry 35 lbs., use a keyboard, and speak on the phone. Ability to travel to client site using your private vehicle. Preferred Skills Interpersonal skills: Such as telephony skills, communication skills, active listening and customer-care Diagnosis skills of technical issues Ability to multi-task and adapt to changes quickly. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Ability to analyze practical business impact of IT and related systems. Self-motivated with the ability to work in a fast-moving environment. 2 years of coursework in computer related discipline. 2 years of experience with a managed services provider or IT consulting company. Current/Active certification related to networking or servers. Experience with Mac or Linux based systems. Experience with network cable installation and termination.

Company Cox Communications, Inc. Job Family Group Technical Operations Job Profile Network Technology Technician I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $28.65 - $42.98/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Network Technology Technician I As Cox's Network Technology Technician I, you're first in, last out when it comes to keeping our system running. If you're a voracious learner who thrives under pressure, you'll find lots to love in this job. What exactly will you be doing? Well, to put it simply, you'll support system growth and quality performance of all current and future Cox Communications products and services. You'll also be part of a fun workplace culture where your career goals and work-life balance are honored. Keep reading for more details and apply today! What's In It For You? Cox is a company made of amazing people, and we take care of them first. Here's a peek at our best-in-class benefits package and award-winning employee culture: We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies. Our talent is paid what they're worth with a competitive salary package and top-notch bonus & incentive plans. We help you prepare for the future with a 401(k) (that we'll generously match), life insurance and disability insurance. You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account and Health Savings Account options, counseling for mental wellness and more. As you grow your family, rest assured that you'll be covered by our inclusive parental leave policies, plus adoption assistance and comprehensive fertility coverage. Want to volunteer in your community? We encourage that, and even provide paid hours for you to do so. Our employees enjoy discounts on computers, entertainment, travel and more. Continuing education and professional development are important, and at Cox we offer both. We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. And much more! What You'll Do Your tenacious and adaptable personality make you a great fit for this job, where on any given day you may be called upon to: Install, disconnect and troubleshoot video, high-speed internet, telephony and automation services. Perform proactive/reactive maintenance that's needed to restore Hybrid Fiber Coaxial (HFC) networks to Cox performance specifications. Maintain and repair equipment with HFC distribution system. Requisition equipment and supplies from warehouse, and stock vehicle as needed. Maintain company trucks and other equipment per service requirements and safety guidelines. Drive a company vehicle between office and/or home, warehouse and work sites. Monitor the Workforce Administration System (WFA) throughout the day. Communicate with dispatch for help and/or status on service requests. Consult with supervisors and other technicians for advice and aid as needed. Educate customers about their existing services and promote other Cox services. Attend training that may include refresher training and product and service updates. Use small hand tools, power tools, and test equipment. Work with alarms, low voltage electricity and color-coded wires. Who You Are You're a critical thinker and an active listener. You're a problem solver and an issue resolver. The following qualifications are also in your toolbox: Minimum High School diploma/GED with 5 years of experience in related field; OR 7 years of equivalent experience in lieu of a diploma or certification. Post-high school education a plus. 18 years of age Valid state driver's license and a good driving record Minimum of one year of direct customer service experience One year of work experience in a comparable field (e.g. related hands-on trade role) Demonstrated proficiency in Core Technician skillsets. Certifications and licenses, as required by state and municipal laws Successfully meet (and maintain) additional background check requirements for specialized projects/services PC and Windows software skills Stable work history Able to work required shifts and overtime (if necessary) Spanish proficiency desirable in some locations Travel as business needs dictate Preferred Any level degree or certification beyond High School diploma/GED +3 years of experience in related discipline desired. 5+ years of experience specifically in-service installation and repair in multiple service provider and/or telecommunications environment. Physical Requirements Ability to carry and use tools and equipment Requisite ability required to drive a commercial motor vehicle (CMV physical requirements included) Ability to operate aerial lift device (bucket truck) Adequate ability to distinguish different colors of wire Ability to frequently bend, stoop, and crawl The physical limitation of ladder and associated fall protection equipment provided is: Aerial lift (bucket truck) boom capacity is 350 pounds (inclusive of body weight, tools, equipment, PPE etc.) Tools and equipment weigh approximately 50 pounds The physical limitations of applicable equipment (such as aerial lift/buck truck boom, ladder, fall protection harness) includes weight capacities of approximately 300 pounds. Get in and out of a van to retrieve various items. Step heights are 19” Lift 500' rolls of RG 11 Messenger Cable weighing 40 lbs. These rolls are lifted from a height of 12” and placed up to a height of 36”. Raise and lower a ladder roof rack requiring 40 pounds of force with hand heights at 55” - 60”. Compress fittings onto coaxial cables with a crimping tool requiring 19 pounds of force with one hand. Ascend and descend a ladder while wearing a tool belt that weighs 10 lbs. Lift and carry a 63 lb., 28' extension ladder Lift 1000' rolls of Tri-Shield weighing 28 lbs. These rolls are lifted from a height of 12” and placed up to a height of 47”. Lift miscellaneous tools and products within the warehouse and van racks. These items weigh up to 10 lbs. and are lifted from the floor and up to a height of 72”. Lift a 220V power supply weighing 88 lbs. This power supply is lifted from the floor and placed up to a height of 42”. Pull a double vault door with a hand height of 18” - 24” requiring 80 pounds of force. A physical exam to verify the physical requirements above as well as others not listed may be required Ability to climb ladders and/or utility poles and work in high places Ability to work in small places (such as crawl spaces and attics) Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attached the required documents in order to be considered for employment. Department IT End User ComputingJob SummaryJob Description Monitor network operations and services in the afterhours OTS Network Operations Center (NOC). Monitor the operation of the state networks for performance, fault, and change management. Take appropriate action to detected problems and alarms, investigate and report issues. Monitor server applications and performance. Take appropriate action and report issues. Provide statewide support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Record service calls in web‐based tracking system and utilize system to document ticket resolutions. Assist with documentation related to proper routing procedure. Contribute to and update user support knowledge base include NOC processes. Provide limited support for approved mobile devices which contain state proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Assist in managing all assigned issues being handled by other internal IT units or external contractors. Participate in IT meetings as requested by management Function as a technical lead and provides guidance to student workers. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum two years of professional experience in a call center, helpdesk, or service desk. Minimum one year of professional experience in an information technology role Minimum one year of professional experience working in a network operation center. Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher). See Diversity Statement instructions by clicking this link: ************************************************** Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

Company Cox Communications, Inc. Job Family Group Technical Operations Job Profile Network Technology Technician I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $28.65 - $42.98/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Network Technology Technician I As Cox's Network Technology Technician I, you're first in, last out when it comes to keeping our system running. If you're a voracious learner who thrives under pressure, you'll find lots to love in this job. What exactly will you be doing? Well, to put it simply, you'll support system growth and quality performance of all current and future Cox Communications products and services. You'll also be part of a fun workplace culture where your career goals and work-life balance are honored. Keep reading for more details and apply today! What's In It For You? Cox is a company made of amazing people, and we take care of them first. Here's a peek at our best-in-class benefits package and award-winning employee culture: * We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies. * Our talent is paid what they're worth with a competitive salary package and top-notch bonus & incentive plans. * We help you prepare for the future with a 401(k) (that we'll generously match), life insurance and disability insurance. * You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account and Health Savings Account options, counseling for mental wellness and more. * As you grow your family, rest assured that you'll be covered by our inclusive parental leave policies, plus adoption assistance and comprehensive fertility coverage. * Want to volunteer in your community? We encourage that, and even provide paid hours for you to do so. * Our employees enjoy discounts on computers, entertainment, travel and more. * Continuing education and professional development are important, and at Cox we offer both. * We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. * And much more! What You'll Do Your tenacious and adaptable personality make you a great fit for this job, where on any given day you may be called upon to: * Install, disconnect and troubleshoot video, high-speed internet, telephony and automation services. * Perform proactive/reactive maintenance that's needed to restore Hybrid Fiber Coaxial (HFC) networks to Cox performance specifications. * Maintain and repair equipment with HFC distribution system. * Requisition equipment and supplies from warehouse, and stock vehicle as needed. * Maintain company trucks and other equipment per service requirements and safety guidelines. * Drive a company vehicle between office and/or home, warehouse and work sites. * Monitor the Workforce Administration System (WFA) throughout the day. * Communicate with dispatch for help and/or status on service requests. * Consult with supervisors and other technicians for advice and aid as needed. * Educate customers about their existing services and promote other Cox services. * Attend training that may include refresher training and product and service updates. * Use small hand tools, power tools, and test equipment. * Work with alarms, low voltage electricity and color-coded wires. Who You Are You're a critical thinker and an active listener. You're a problem solver and an issue resolver. The following qualifications are also in your toolbox: Minimum * High School diploma/GED with 5 years of experience in related field; OR 7 years of equivalent experience in lieu of a diploma or certification. Post-high school education a plus. * 18 years of age * Valid state driver's license and a good driving record * Minimum of one year of direct customer service experience * One year of work experience in a comparable field (e.g. related hands-on trade role) * Demonstrated proficiency in Core Technician skillsets. * Certifications and licenses, as required by state and municipal laws * Successfully meet (and maintain) additional background check requirements for specialized projects/services * PC and Windows software skills * Stable work history * Able to work required shifts and overtime (if necessary) * Spanish proficiency desirable in some locations * Travel as business needs dictate Preferred * Any level degree or certification beyond High School diploma/GED +3 years of experience in related discipline desired. * 5+ years of experience specifically in-service installation and repair in multiple service provider and/or telecommunications environment. Physical Requirements * Ability to carry and use tools and equipment * Requisite ability required to drive a commercial motor vehicle (CMV physical requirements included) * Ability to operate aerial lift device (bucket truck) * Adequate ability to distinguish different colors of wire * Ability to frequently bend, stoop, and crawl * The physical limitation of ladder and associated fall protection equipment provided is: * Aerial lift (bucket truck) boom capacity is 350 pounds (inclusive of body weight, tools, equipment, PPE etc.) Tools and equipment weigh approximately 50 pounds * The physical limitations of applicable equipment (such as aerial lift/buck truck boom, ladder, fall protection harness) includes weight capacities of approximately 300 pounds. * Get in and out of a van to retrieve various items. Step heights are 19" * Lift 500' rolls of RG 11 Messenger Cable weighing 40 lbs. These rolls are lifted from a height of 12" and placed up to a height of 36". * Raise and lower a ladder roof rack requiring 40 pounds of force with hand heights at 55" - 60". * Compress fittings onto coaxial cables with a crimping tool requiring 19 pounds of force with one hand. * Ascend and descend a ladder while wearing a tool belt that weighs 10 lbs. * Lift and carry a 63 lb., 28' extension ladder * Lift 1000' rolls of Tri-Shield weighing 28 lbs. These rolls are lifted from a height of 12" and placed up to a height of 47". * Lift miscellaneous tools and products within the warehouse and van racks. These items weigh up to 10 lbs. and are lifted from the floor and up to a height of 72". * Lift a 220V power supply weighing 88 lbs. This power supply is lifted from the floor and placed up to a height of 42". * Pull a double vault door with a hand height of 18" - 24" requiring 80 pounds of force. * A physical exam to verify the physical requirements above as well as others not listed may be required * Ability to climb ladders and/or utility poles and work in high places * Ability to work in small places (such as crawl spaces and attics) * Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Responsible for the design and management of complex systems over the lifecycle. Creates IT processes and performs analysis to identify opportunities for enhancement, creating scripts to automate internal workflows. Acts as a subject matter expert in Systems Engineering and provides high-level analytical support. Recommends alternatives for solutions and highlights strategic implications. Leads all aspects of development, integration, and testing processes such as lifecycle cost analysis, design, schedules, and feasibility studies. **Primary Responsibilities** + Provide technical architecture guidance across the engineering lifecycle (analyze, design, build, test, deploy, support) + Participate in the introduction of new capabilities and the enhancement or troubleshooting of existing capabilities + Ability to understand/learn new technologies when encountered + Assist in the development of detailed designs, executive briefings, data flow diagrams, and everything in between. + Meld commercial products with custom developed solutions to meet functional requirements while working within the constraints of the client's IT and cyber infrastructure + Work independently within a matrixed organization + Works across teams and communicate effectively with stakeholders within various customer bases to provide inspiration and constructive feedback to other Designers. + Leads project life cycle design including interviewing customers, clearly articulating customer requirements to design team, creating visual designs/prototypes, presenting information to customers, and helping solve and clarify questions and problems. + Manages several multi-function engineering teams in conducting User Experience research and optimization. **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science, other relevant field, or equivalent relevant experience; Master's Degree preferred. + Advanced computing certification preferred. + 8-15 years of experience in Systems Engineering/Analysis. + Familiarity and working knowledge of employing MBSE approach and tools or experience with framework/approach like MBSE. + Demonstrable knowledge of systems engineering concepts and the ability to apply these concepts to software-intensive systems. + Strong written and verbal communication skills are required. + Agile software development knowledge. + Understanding designing, integrating, configuring, and testing systems. + Demonstrated ability to diagnose system problems and work closely with more experienced team members to develop innovative solutions. + Demonstrated ability to understand cross-functional planning, coordination, and task execution situations involving the full spectrum of system integration activities. + Ability to work well with people from many different disciplines with varying degrees of technical experience. + Ability to express technical concepts effectively, both verbally and in writing. **Other Job Specific Skills** + Attention to detail, and a commitment to quality work. + Ability to elicit, analyze, document, and validate the system requirements that support the required system changes to meet the business need. + Must have the ability to work under aggressive deadlines, manage multiple tasks, and prioritize as necessary. + Excellent analytical, comprehension, communication, writing, and interpersonal skills. + Strong skills in IT fundamentals including, but not limited to: server administration, networking, database support/administration, infrastructure support, and IT security design. + Demonstrated ability to provision, install, configure, operate, and maintain systems hardware and software and related infrastructure. + Ability to work with various programming languages, operating systems, and computer hardware platforms. + Proven ability to investigate, troubleshoot and resolve complicated technical issues. + Demonstrated capability to creatively solve complex requirements needs. + Strong experience applying process and systems engineering, analytics and operations research methods at every phase of a project. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $94100 - 125000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

TECHNOLOGY/Network Specialist Additional Information: Show/Hide Job Title: Network Specialist Reports To: Immediate Supervisor Prepared By: The Division of Human Resources Salary Range: DA108 $40,393 to $64,393 Summary: The Network Specialist installs, configures, and supports the local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system for the East Baton Rouge Parish School System. The Network Specialist monitors the network to ensure network availability to all system users and may perform necessary maintenance to support network availability. The employee will monitor and test web site performance to ensure web sites operate correctly and without interruption. A Network Specialist is also required to assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software, and administer network security measures for the district. Essential Duties and Responsibilities: * Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. * Perform data backups and disaster recovery operations. * Diagnose, troubleshoot, resolve hardware, software, or other network and system problems, and replace defective components when necessary. * Plan, coordinate, and implement network security measures to protect data, software, and hardware. * Configure, monitor, and maintain email applications and virus protection software. * Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. * Design, configure, and test computer hardware, networking software and operating system software. * Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. * Confer with network users about how to solve existing system problems. * Analyze equipment performance records to determine the need for repair or replacement. * Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system. * Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. * Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements. * Train people in computer-system use. * Coordinate with vendors and with company personnel to facilitate purchases. * Conducts training sessions for users to instruct them in general hardware and software installation, set-up, start-up, usage, backup, etc. * Interacts with users to troubleshoot and solve problems over the phone and by on-site visits when problems cannot be solved over the phone. Other Duties: Other duties as assigned that are related to the functions of the position. Essential Functions/Qualifications/Requirements: Education and Experience: Graduation from high school plus a minimum of one year of technical experience with PCs, PC software packages and networking. Graduation from technical training in PC support and networking may be substituted for experience. Comptia a+ Certification required or Comptia a+ Certification attained within the first calendar year of employment. Work Environment Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Conduct: The Employees are required to maintain a high standard of professional conduct. Breach of said professional conduct includes, but is not limited to, neglect of duty, dishonesty, engagement in acts that are contrary to East Baton Rouge Parish School System policy, unlawful activities, or any other conduct which is seriously prejudicial to the school system. Technological Abilities: To perform this job successfully, an individual must be proficient in general use of a computer, the use of Email as a form of communication, and other job-specific equipment, software, and/or applications. Note: New employees coming to EBRPSS/current employees new to a position, must use the Verifent website to verify qualifying years of experience (outside of EBRPSS) aligned to the . All new employees to the district/current employees new to a position will receive 0 years of experience aligned to the until the verification of previous experience aligned to the job description is received. Verifient Link Experience verifications must be received in the Office of Human Resources within the first 6 months of employment in order to be eligible for a retroactive payment.

The position of Systems Engineer offers support to many business technology products and services. Support may be with hardware, such as desktop computers, printers, scanners or handheld devices or it may be with software programs. The Systems Engineer will generally track all instances of support by creating IT tickets using ticket-tracking software. Consistently demonstrates, Can Do Will Do attitude. This position will require you to work regularly onsite in our Baton Rouge office. Role and Responsibilities Work across multiple IT environments Proficient in Microsoft Desktop OS Setup of new laptops/PCs and install/upgrade of standard software applications Provide Level 2 Help Desk Support Install new software releases, system upgrades, patches, etc. Willing to be on call in rotation with other engineers Work directly with Sales to work on complex design for customer presentations Travel to customer sites Accurately complete timesheets and adhere to submittal deadlines Preferred Skills and Qualifications Must be strong in communication Skills Must have good diagnosis skills 2+ years experience working on a help desk or in support Experience managing IT security Experience automating tasks within infrastructure to ensure a better customer experience Requires a customer service mindset and professionalism throughout all interactions. Microsoft Active Directory, O365, and SharePoint Networking Configuring/troubleshooting/deploying (SonicWall/Ruckus/Cisco/Unifi) Familiarity with Networking protocols (DHCP, DNS, VLANS) Windows Server 2012 and up and Windows 7 and up VMWare and Hyper-V experience is preferred but not required Physical Requirements This job requires climbing, standing, stooping for extended periods of time. You must be able to lift and carry up to 50 pounds. Qualifications and Education Requirements Certifications such as A+, Network+, Security+, CCNA, any Microsoft Administration Certs are all preferred but not required Additional Notes Education, Certifications or Experience are all preferred but not required for consideration The total compensation package for this position also includes medical benefits, 401(k) eligibility, Paid Time Off, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EOE, including disability/veterans

. As a Network Analyst specializing in Fortinet products, you will play a crucial role in the planning, implementation, and maintenance of our network infrastructure, reporting to and directly coordinating with the Manager of Networking. Your expertise with Fortinet technologies will be leveraged to optimize network performance, enhance security, and ensure seamless connectivity across our various projects. If you meet the qualifications and are passionate about advancing your career as a Network Analyst specializing in Fortinet products, we encourage you to apply and become a vital part of our innovative team. College: LCTCS Department: Operations Sub department: Information Technology Type of Appointment: Full time - Regular Salary: Will be commensurate with both experience and education. Duties and Responsibilities: * Network Design and Configuration: Collaborate with cross-functional teams to design and implement robust network architectures utilizing Fortinet products to meet specific business requirements. * Network Troubleshooting: Proactively identify and resolve network-related issues, including performance bottlenecks, connectivity problems, and security vulnerabilities, while adhering to industry best practices. * Security Management: Implement and maintain security policies and procedures to safeguard the network infrastructure from cyber threats and attacks. * Network Performance Monitoring: Utilize monitoring tools and performance metrics to assess network health, bandwidth utilization, and overall system performance. * Incident Response: Actively participate in the incident response process, ensuring swift resolution of network-related incidents and minimizing downtime. * Network Upgrades and Expansion: Assist in planning and executing network upgrades and expansions, ensuring minimal disruption to services during the process. * Documentation: Maintain detailed documentation of network configurations, changes, and troubleshooting procedures for knowledge sharing and future reference. * Collaboration and Training: Collaborate with internal teams to share knowledge, provide technical support, and conduct training sessions related to Fortinet products. * Stay Updated with Industry Trends: Continuously stay abreast of the latest developments in network technology, especially related to Fortinet products, and make recommendations for improvements based on emerging trends and best practices. Required Experience: * Minimum of 4 years of professional experience as a Network Analyst or similar role, with a demonstrable focus on Fortinet products. A Bachelor's degree may substitute for 2 years of required experience. * Hands-on experience with Fortinet firewall configuration, IPsec VPNs, VLANs, routing protocols (OSPF, BGP), and other security-related features. Required Knowledge, Skills and Abilities: * Strong understanding of network fundamentals, protocols, and architecture principles. * Proficiency in network monitoring tools and performance analysis. * Excellent problem-solving skills, including the ability to organize information logically for effective analysis and communication, and the ability to work well under pressure. * Effective communication and interpersonal skills to collaborate with team members and clients. * Strong documentation skills for network configurations, changes, and troubleshooting processes. Licenses or Certifications: Preferred but not required: Certified as a Fortinet Network Security Expert (NSE) or equivalent certification is highly desirable. Preferred Education: A bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Benefits: As a member of the Louisiana Community and Technical College System, LCTCS has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment. Application Deadline: Applications will be accepted and position will remain open until filled. Application Instructions: Applicants for this position should submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. *If selected, applicant will be asked to provide a certified copy of transcript prior to employment start date if it is needed to qualify for the position. In accordance with LCTCS Policy #6.036, a criminal history check will be conducted on all new hires. LCTCS participates in the federal E-Verify system for identification and employment eligibility purposes. LCTCS is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about the Louisiana Community and Technical College System, visit ************** LCTCS is in partnership with Louisiana Economic Development FastStart.

GovCIO is currently hiring for a Journeyman System Adminstrator with an active Secret clearance. This position will be located in Sterling, VA and El Paso, TX and will be a fully remote position. **Responsibilities** Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures. + Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. + Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware. + Provides regular monitoring and analysis regarding short and long-range planning for in-house systems. + Prepares or ensures that appropriate documentation exists, including operational instructions. + Writes or modifies basic scripts to resolve performance problems and automate administration tasks. + Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. **Qualifications** + High School with 6 - 9 years system administration (or commensurate experience) + Active Secret clearance and able to acquire and maintain DEA suitability. \#bluestone **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $71,150.00 - USD $98,500.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************* **Location** _US-Remote_ **ID** _2024-4893_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attached the required documents in order to be considered for employment. Department IT End User Computing Job Summary Job Description * Monitor network operations and services in the afterhours OTS Network Operations Center (NOC). * Monitor the operation of the state networks for performance, fault, and change management. Take appropriate action to detected problems and alarms, investigate and report issues. * Monitor server applications and performance. Take appropriate action and report issues. * Provide statewide support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. * Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. * Record service calls in web‐based tracking system and utilize system to document ticket resolutions. * Assist with documentation related to proper routing procedure. * Contribute to and update user support knowledge base include NOC processes. * Provide limited support for approved mobile devices which contain state proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. * Train and assist end users on technical issues as a form of preventative maintenance. * In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. * Identify, diagnose, and assist with resolution of network issues as related to end user problems. * Assist in managing all assigned issues being handled by other internal IT units or external contractors. * Participate in IT meetings as requested by management * Function as a technical lead and provides guidance to student workers. * Other tasks as directed. QUALIFICATIONS REQUIRED: * Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. * Excellent analytical skills, effective organizational and time management skills. * Great attention to detail and follow up. * Ability to manage projects, assignments, and competing priorities. * Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: * Advanced degree. * Minimum two years of professional experience in a call center, helpdesk, or service desk. * Minimum one year of professional experience in an information technology role * Minimum one year of professional experience working in a network operation center. * Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Required Attachments Please upload the following documents in the Resume/Cover Letter section. * Detailed resume listing relevant qualifications and experience; * Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; * Names and contact information of three references; * Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher). See Diversity Statement instructions by clicking this link: ************************************************** Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.