Information Technology Consultant Jobs in Ada, MI

Are you ready to revolutionize tape with us? At tesa, we're not just colleagues; we're collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers - we're passionate about making a difference! We are seeking an Application Solutions Engineer for our Printing and Packaging Solutions business unit within our Customer Solution Center to continue to provide adhesive tapes for paper and film splicing, as well as flexo plate mounting, tailored for web material production and processing. In addition to our extensive range of industrial adhesive tapes, tesa provides expert tape consultancy services designed to meet specific customer needs. Our adhesive tape solution engineers work closely with businesses to understand their unique requirements, offering guidance and support to help them identify the ideal pressure-sensitive tape solution for their applications and processes. What you will do: Provide technical support to our customers, product development team members and outside sales Technical support for product development Co-development of projects with selected key customers leading to new products or new applications Carry out technical application tests in the laboratory Conduct internal and external product training courses, tech days, trade fairs and open house events Analyze competitive solutions and market trends Customer visits within the USA Other duties as assigned What you will need: Bachelor's or master's degree in engineering 5 years technical work experience in the printing industry Analytical and process-oriented thinking and systematic approach. High technical aptitude Excellent communication skills and ability to work effectively in cross functional teams Must be available for auto/air travel of approximately 40% of the time (must have valid driver's license)

Job Title: Information Service Business Process Analyst *No C2C/No Sponsorship offered* Compensation: $80-98,000/year About the Role: Are you a strategic thinker with a passion for systems optimization and process improvement in a manufacturing environment? Join our dynamic team as an SAP Systems & Business Process Specialist, where you'll use your technical and business acumen to drive innovation and improve key supply chain functions such as production planning and sales order scheduling. This role blends a deep understanding of business processes with system expertise, particularly in SAP and Oracle. You'll work on enhancing systems to meet evolving operational needs and improve performance. If you're someone who enjoys collaborating with business teams, solving complex problems, and applying technical solutions, this is the opportunity for you! Key Responsibilities: Analyze, configure, and improve SAP and ERP systems to support essential supply chain functions like production planning, sales order scheduling, and order-to-cash processes. Collaborate with business stakeholders to gather functional requirements, write clear specifications, and implement system enhancements within SAP/ERP systems. Work on functional improvements and creating solutions to improve operational workflows. Provide hands-on troubleshooting and support to ensure smooth system operations. Lead training sessions and mentor team members on best practices related to SAP and business processes. Work closely with technical teams to ensure system configurations align with business process needs, ensuring the system evolves to meet future demands. Maintain a strong balance between technical work (40%) and process-oriented work (60%), ensuring seamless integration between system functionality and business operations. Challenges You'll Tackle: Managing changing priorities and evolving business needs in a fast-paced manufacturing environment. Balancing the technical and process aspects of system reconfiguration, ensuring all business requirements are met. Ensuring that all system enhancements and improvements are executed in a way that benefits the overall business process. The Ideal Candidate: Technical Expertise: Solid understanding of SAP and ERP systems (experience with Oracle is a plus), especially in production planning, sales order scheduling, and supply chain modules. Hands-on experience with system reconfiguration and enhancements, including writing functional requirements and implementing system changes. Process-Oriented: You have a deep understanding of manufacturing processes, including production planning, BOM (Bill of Materials), and order-to-cash workflows. You thrive in identifying areas for improvement and driving continuous improvement initiatives. Problem-Solver: You enjoy diagnosing and solving complex technical and process-related issues. Collaborative Communicator: Strong ability to translate technical details to non-technical business teams and guide them through system changes and improvements. Independent & Organized: You're self-driven, able to manage multiple tasks simultaneously, and always meet deadlines. Familiarity with project management tools and processes is ideal. Required Qualifications: Bachelor's degree (or equivalent) in Computer Science, Supply Chain Management, Business Management, or a related field. 5+ years of related experience with a Bachelor's Degree or 3+ years with a Master's Degree. Proven experience with SAP or Oracle in a manufacturing or supply chain environment, specifically related to production planning and sales order scheduling. Hands-on experience with system configuration, requirements gathering, and writing functional specifications. Previous work in a manufacturing environment, particularly in production planning. Preferred Qualifications: Certifications: SAP or ERP-related certifications are a plus. Continuous improvement mindset and familiarity with ASCM (Association for Supply Chain Management) or ISM (Institute for Supply Management) is a plus.

Quality, Service, Collaboration, Courage. Do you exhibit these values and wish to be around others that do too? Are you interested in making a difference in your community and the world? Are you looking for a place where you can grow and learn in a diverse, community-minded culture? If these statements resonate with you, Grand River Aseptic Manufacturing (GRAM) welcomes you to apply to join our community of dedicated individuals improving lives every day. Overview of this Position: The Operations Technical Specialist will execute routine technical support activities for GMP Manufacturing Operations across multi-product, Manufacturing, Fill, and Finish CDMO facilities. Activities include cross-functional deviation investigations, CAPAs, AIs, targeted innovations, audit support, and overall plant performance. This position supports all GRAM sites and works closely with Quality as well as Operations, Continuous Improvement, Engineering, MSAT, and Project Management to support site objectives. Non-Negotiable Requirements: Bachelor's degree in life sciences or equivalent training and/or experience is necessary. 3-5 years of relevant experience in pharmaceutical manufacturing is required. Strong skillset in root cause analysis, technical writing, and CAPA in a GMP environment and/or related LEAN/six-sigma experience. Must have proficient computer skills in Microsoft Word, Excel, and Outlook. Preferred Requirements: Previous experience in a CMO and sterile filling, manufacturing, and/or fill finish environment. Responsibilities Include (but are not limited to): Exhibit Complex Conflict resolution and problem-solving skills in a cross functional setting. Work closely with respective team members from Operations, Engineering, Maintenance, Project Management and Quality to ensure all documentation (and respective data) is gathered in an expeditious manner for timely completion of deviation investigations. Ensure appropriate risk analysis, root cause, and corrective action tools and identification are used for all deviation investigations. Author and revise site procedures in a timely manner to address CAPA and corrective actions for deviation investigation and/or site continuous improvement projects. Assist in implementation of targeted new technologies and procedures. Assess, evaluate, and provide immediate corrective actions for GMP discrepancies and intra batch process monitoring, analysis, and reporting. Serve as first line of defense for all operations excursions, GMP lifecycle management of execution level process data, providing for unit operation (i.e., formulation, manufacturing, sterile filling, inspection/labeling). Support strategic plans for process and plant improvements to increase efficiency and manage costs. Effective cross-functional collaboration with Quality, Continuous Improvement, MSAT, AMAs, MPEs, SCM, Operations Supervision, and Management. Assist engineering and validation with implementation, commissioning, and validation of clean room spaces and process equipment as well as inspection and packaging process equipment. Take corrective action by thinking creatively and problem solving to develop innovative solutions based on sound scientific analysis. Initiate revisions to cGMP procedures, and master batch records as applicable. Initiate daily, weekly, and monthly site quality metrics and trend reviews. Assist in the review and approval of Validation documents and site change controls. Work an on-call schedule for technical support and site deviation analysis. Full job description available during formal interview process. What Sets GRAM Apart from Other Employers: MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums! Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year! PTO: Full-time employees accrue up to 13 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs! WELLNESS TIME OFF: Employees earn 1 hour of time off for every 30 hours worked to use how you choose. PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility! PAY: Depends on Experience and is discussed during the interview process. If you meet the required criteria listed above, GRAM welcomes you to apply today!

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 · Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Office 2003/2007/2010 support · end user trouble shooting skills · Break/fix support. IMAC, data migration, pc refresh. · Installation, configuration and maintenance of windows, hardware's and software's. · Desktop and laptop installation ,configuration and upgradation · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

At National Heritage Academies (NHA), the Student Information System (SIS) & Application Administrator / Scrum Master is part of a my NHA software team and resides in the Technology Services Department. This position will report to the my NHA Application Manager and will be a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies. Working within the SAFe Agile process, the SIS & Application Administrator / Scrum Master will build strong collaborative relationships with business partners and system users to provide outstanding support, be a strategic partner, and act as a servant leader and coach for your assigned product team. You will be a key member of the team responsible for understanding business logic and user needs that will help continuously improve our custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. You will act as liaison and point of contact between the product team and other stakeholders, as well as communicate with other management, Scrum Masters, developers, product managers and technical support specialists on product issues or roadblocks. The selected individual will work out of our Service Center which is in Grand Rapids, Michigan. This person will be solution-focused, quality-driven, and will contribute on a team of talented and dedicated individuals. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: * You will be a key member of an Agile software product team with responsibility for helping all members of the team take collective ownership for the success of software systems by communicating effectively, planning & coordinating work as a team, advocating for customers, and supporting the team to meet delivery goals. * Partner with a Product Owner in developing strong partnerships with key business and education teams to understand their goals, business requirements, coordinate priorities, and help our partners achieve successful outcomes through a continuous improvement model. * Serve as a trusted advisor for our business and education partners. * Be an advocate for our customers' success by collecting regular feedback from users to identify new opportunities, help solve problems, and continuously improve our software tools. * Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of our customers, to translate requirements and acceptance criteria into user stories and deliverables. * Partner with Scrum Masters, Product Owners, Quality Assurance Analysts, and Software & Database Engineers to prioritize work and plan iterations that reflect the needs of our customers. * Build an understanding of customer support trends and issues, and then incorporate this feedback into the work prioritization process to help ensure customer success. * Assist with the change management process representing your program and applications. * Provide feedback to the product team to ensure successful system deployments, configurations, and maintenance. * Work with software vendors and other product team members to upgrade and enhance systems. * Ensure that system integrations meet functional specifications and technical requirements and provide ongoing monitoring and support. * Perform daily monitoring and troubleshooting of assigned modules, applications, and systems. * Provide outstanding second-tier customer service to users who are experiencing issues with my NHA. * Work to continuously improve how the SIS & Application Administrators process user tickets. * Organize and facilitate project/feature planning, daily stand-up meetings, reviews, retrospectives, iteration and release planning, demos and other Scrum-related meetings. * Track and communicate team velocity and iteration/release progress. * Maintain and educate the product team on team processes and procedures. * Ensure the product teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. * Monitor team workflow and remove obstacles as needed. * Help the product teams achieve higher levels of scrum maturity. * Remove impediments and resolve conflicts and issues that occur outside and within the product team. * Cultivate and support a culture of learning and teaching. * Assist with internal and external communication, improving transparency, and radiating information. QUALIFICATIONS: * Bachelor's degree in Computer Science or related field or equivalent job experience * 3+ years of work experience with enterprise applications * Scrum Master certification or completed training preferred * 1-3 years of experience working as a Scrum Master or similar position * Experience with custom-developed software systems and working with application development teams in an Agile environment * Excellent written and verbal communication skills, as well as being a great listener * Experience with Microsoft SQL Server and other enterprise applications helpful but not required * Customer service skills, understanding of and focusing on clients' needs, establishing credibility, and building positive, professional, relationships with partners are required * Has an understanding of the software development life cycle * Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally * Requires strong time management skills, attention to detail, and must be resourceful * Organized and detail-oriented with analytical, problem-solving, and troubleshooting skills * Experience providing requirements for custom-developed software and working with application development teams is helpful but not required * Experience with technology, working with students or teachers using technology, or rolling out new technology to schools is preferred This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.

Job Title: IT Generalist Department: Operations Employment Type: Full-time Why OuterFactor? At OuterFactor, we redefine the mobile device accessory industry by delivering rugged, high-quality, and cost-effective solutions designed specifically for the needs of our Enterprise customers. Our commitment to innovation, meticulous design, and enterprise-first solutions sets us apart from overpriced and consumer focused competitors, making us a leader in the market. We offer excellent benefits including: · Paid Maternity and Paternity Leave · 401K Match · 4 Weeks PTO · Comprehensive Benefits Package Position Overview: We are seeking a versatile and proactive IT Generalist to be the sole IT resource for our growing startup. This role will be responsible for managing day-to-day IT operations, supporting various systems, and leading critical projects, with a particular emphasis on integrating and optimizing our CRM and ERP systems. Experience with NetSuite, Zoho, or Salesforce is highly preferred, though not required. The IT Generalist will report to the Director of Operations. Key Responsibilities: Systems Management and Integration: · Technical implementation of ERP (NetSuite) projects, including KPI tracking, custom transaction creation (e.g., SKU transfers), dashboard creation, etc. · Technical implementation of CRM integration projects, ensuring seamless connectivity between NetSuite, Zoho, and other sales/marketing tools. · Develop and maintain custom APIs to support sales and marketing workflows, enhancing system interoperability. IT Operations and Support: · Serve as the primary point of contact for IT support, managing ticketing and resolving technical issues promptly. · Oversee and maintain various systems (e.g., WorldShip, UV LED print machine workstation, etc.). · Conduct quality control and assurance across all deployed systems. Project Management: · Collaborate with cross-functional teams to identify business needs and translate them into functional IT solutions. · Research and recommend new technologies that align with business goals. · Manage IT projects from inception to completion, ensuring timely delivery and effective implementation. General IT Responsibilities: · Maintain IT infrastructure, ensuring optimal performance and security. · Conduct regular system audits and implement improvements as needed. · Provide training and support to staff on new systems and processes. Required Qualifications: · Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. · 3+ years of experience in IT support, systems administration, or a similar role. · Hands-on experience with ERP and CRM systems, with a strong preference for NetSuite, Zoho, or Salesforce. · Ability to independently manage system administration (Windows, mac OS), networking (understanding of IP addressing, DNS, DHCP, firewalls, and VPNs), and security and compliance (cybersecurity, endpoint protection, compliance frameworks). · Strong background with M365 administration (Exchange, SharePoint, etc.) · Proven ability to manage IT projects from initiation to completion. · Ability to develop custom APIs and handle diverse IT needs in a dynamic environment. · Strong troubleshooting skills and ability to resolve technical issues efficiently. · Excellent communication skills and ability to train staff on new systems and processes. · Excellent problem-solving skills and a collaborative mindset. · Ability to work independently as the sole IT resource in a fast-paced startup environment. Preferred Qualifications: · Experience with NetSuite, Zoho, or Salesforce. · Proven track record of managing CRM and ERP integrations. · Strong understanding of sales, marketing, and operational processes. · Experience with website creation, maintenance, and hosting.

IT System Administrator Tommy's is seeking a motivated, qualified, self-starter with education/training in Information Systems, Networking, Information Security, or a related experience that has an aptitude for maintaining and managing software platforms. This role will sit on the Information Technology team, and as an IT System Administrator, you will serve as a vital part of the organization when it comes to solving problems, both technical and operational, with solid interpersonal skills to be able to work directly with customers of any level of technology awareness and all levels of the organization. What can Tommy's offer you? Base pay and eligibility for annual profit-sharing bonus Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance 401k match and complimentary financial planning services with Merrill Lynch Paid time off and paid holidays Opportunity for continued education and tuition assistance Valuable learning and development program Significant ability to grow internally for motivated and strong performing team members Fun, energetic, family-oriented work culture with an emphasis on team member morale Growing nationwide brand / presence Position Responsibilities: Help develop, implement, document, test and maintain new IT systems, programs and platforms Manage and analyze platform/system (user/security/business software) utilization and procedures and consult internal stakeholders on best functionality to meet business needs Contribute to troubleshooting, executing, tracking, and resolving IT helpdesk tickets and user support requests/needs Create workflow automations with scripting in various IT systems, programs, and platforms Maintain and develop connectors between various IT systems, programs, and platforms Identify processes improvement opportunities and partner with internal stakeholders to implement solutions that support them in effectively conducting general business operations Help create, document, and implement IT management policies and IT operating practices including brief guides, instructions, and general communications for departmental or company-wide use as it relates to functional operations Setup and maintain reports, searches, analytics and KPIs in various platforms Be able to work and collaborate as part of the IT Team daily, meet regularly on collective projects, maintain and develop team workflows Other duties as assigned; duties and responsibilities may change at any time with or without notice. Position Qualifications & Candidate Attributes: Associate or bachelor's degree in information systems, Networking, computer science, or related field 2+ Years of Managing IT platforms and services. NetSuite, Oracle, Salesforce, HubSpot, SAP, Zendesk, Microsoft 365, Sage, Pipedrive Communication - Listening, documentation. Strong Proficiency in troubleshooting and customer service. Scripting and automation Strong level of professionalism and customer service skills. Strong written and verbal communication skills. Ability to multi-task and prioritize work effectively with multiple teams. Work Environment and Physical Demands This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation. To successfully perform the essential functions of this job, team member must be able to: Ability to work and commute in all weather conditions Able to move about inside the office to access standard office equipment, etc. Remain in a stationary position 50% of the time, alternating between sitting and standing Constantly operate a computer and other office productivity machinery such as; keyboard, copy machine and printer Ability to move and lift up to 30 pounds Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers Company Overview: Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site. Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy's Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy's Express and Tommy Car Wash Systems make up the Tommy's Corporate brand, headquartered in Holland, MI.

At National Heritage Academies (NHA), the Student Information System (SIS) & Application Administrator / Scrum Master is part of a my NHA software team and resides in the Technology Services Department. This position will report to the my NHA Application Manager and will be a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies. Working within the SAFe Agile process, the SIS & Application Administrator / Scrum Master will build strong collaborative relationships with business partners and system users to provide outstanding support, be a strategic partner, and act as a servant leader and coach for your assigned product team. You will be a key member of the team responsible for understanding business logic and user needs that will help continuously improve our custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. You will act as liaison and point of contact between the product team and other stakeholders, as well as communicate with other management, Scrum Masters, developers, product managers and technical support specialists on product issues or roadblocks. The selected individual will work out of our Service Center which is in Grand Rapids, Michigan. This person will be solution-focused, quality-driven, and will contribute on a team of talented and dedicated individuals. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: You will be a key member of an Agile software product team with responsibility for helping all members of the team take collective ownership for the success of software systems by communicating effectively, planning & coordinating work as a team, advocating for customers, and supporting the team to meet delivery goals. Partner with a Product Owner in developing strong partnerships with key business and education teams to understand their goals, business requirements, coordinate priorities, and help our partners achieve successful outcomes through a continuous improvement model. Serve as a trusted advisor for our business and education partners. Be an advocate for our customers' success by collecting regular feedback from users to identify new opportunities, help solve problems, and continuously improve our software tools. Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of our customers, to translate requirements and acceptance criteria into user stories and deliverables. Partner with Scrum Masters, Product Owners, Quality Assurance Analysts, and Software & Database Engineers to prioritize work and plan iterations that reflect the needs of our customers. Build an understanding of customer support trends and issues, and then incorporate this feedback into the work prioritization process to help ensure customer success. Assist with the change management process representing your program and applications. Provide feedback to the product team to ensure successful system deployments, configurations, and maintenance. Work with software vendors and other product team members to upgrade and enhance systems. Ensure that system integrations meet functional specifications and technical requirements and provide ongoing monitoring and support. Perform daily monitoring and troubleshooting of assigned modules, applications, and systems. Provide outstanding second-tier customer service to users who are experiencing issues with my NHA. Work to continuously improve how the SIS & Application Administrators process user tickets. Organize and facilitate project/feature planning, daily stand-up meetings, reviews, retrospectives, iteration and release planning, demos and other Scrum-related meetings. Track and communicate team velocity and iteration/release progress. Maintain and educate the product team on team processes and procedures. Ensure the product teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Monitor team workflow and remove obstacles as needed. Help the product teams achieve higher levels of scrum maturity. Remove impediments and resolve conflicts and issues that occur outside and within the product team. Cultivate and support a culture of learning and teaching. Assist with internal and external communication, improving transparency, and radiating information. QUALIFICATIONS: Bachelor's degree in Computer Science or related field or equivalent job experience 3+ years of work experience with enterprise applications Scrum Master certification or completed training preferred 1-3 years of experience working as a Scrum Master or similar position Experience with custom-developed software systems and working with application development teams in an Agile environment Excellent written and verbal communication skills, as well as being a great listener Experience with Microsoft SQL Server and other enterprise applications helpful but not required Customer service skills, understanding of and focusing on clients' needs, establishing credibility, and building positive, professional, relationships with partners are required Has an understanding of the software development life cycle Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally Requires strong time management skills, attention to detail, and must be resourceful Organized and detail-oriented with analytical, problem-solving, and troubleshooting skills Experience providing requirements for custom-developed software and working with application development teams is helpful but not required Experience with technology, working with students or teachers using technology, or rolling out new technology to schools is preferred This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.

Job Type: Full-time Hackley Community Care (HCC) is a mission-driven organization that embraces company values and recognizes staff as individuals making their own unique contributions. HCC is seeking a highly self-motivated individual with technical skills. Under the direct supervision of the IT Manager / LAN Administrator and in collaboration with the IT Director, the Information Technology Support Technician facilitates in development, production and maintenance of activities relating to the computerized management information systems. Benefits and Perks: Paid holidays Paid time off Quarterly bonus Vendor discounts Retirement plan Disability and Life insurances Medical, dental, vision, insurances Job Qualifications: Have an associate degree or graduation from a technical school; or 2 years' related experience and/or training; or equivalent combination of education and experience. Requires the knowledge of a variety of hardware as well as software and operating systems. Advanced computer skills. Ability to work with limited supervision. Flexible schedule (needs to be able to cover for PTO of others in IT). Experience in a support capacity with small to medium sized businesses (10-300 user environments). Performing remote troubleshooting through diagnostic techniques and pertinent questions (network, printers, Wi-Fi, desktop, mobile). VolP phones Office 365 Working knowledge of Active Directory, DNS, DHCP, File Systems and Permissions. Must possess strong troubleshooting and analytical skills to work through issues . Must possess strong interpersonal skills and the ability to assist customers remotely over the phone, via remote control software or in person. Must be willing to travel to other locations within the county to troubleshoot technical issues. Job Responsibilities including but not limited to: Work within our ticketing system to create detailed work logs and technical documentation. Use appropriate communication and documentation to inform team of important issues and information which will help improve team performance. Inform and coordinate with Operations and other computer users of procedures that would interrupt, affect, or interfere with their work. Escalate issues to Tier 2 as needed, as well as set customer expectations for follow-up (i.e., when to expect a follow-up contact and by whom). Participate in the on-call rotation. When on call, be prepared to address technical issues. Maintain good working relationships with all cooperative workers. Performs miscellaneous job-related duties as assigned.

Looking for an internship where you can use your information systems, computer science or related degree to get your career started? As a 2021 Offensive Shield Intern, you will get on-the-job training, mentoring, and real-world experience in your field. OSS employees are well trained and able to access vast professional resources to develop their careers. It's a great place to start your career in IT. This is not an unpaid internship where you'll spend your days making copies and coffee. You'll earn a competitive wage and put your education into action while learning real, marketable skills with a growing company that is hiring. You'll participate in team projects, social events, volunteer work and professional development training. Responsibilities Work on various IT projects as assigned. Assist in the deployment, configuration and testing of new workstations, peripheral equipment, and software. Respond to user requests for service, troubleshoot problems and resolve to the end-user's satisfaction. Use our IT systems management platform to log and complete support requests, incidents, and properly maintain IT assets. Support PC hardware components, desktop operating system software, and application software. Report issues to system administrators for escalation. Other duties as assigned. Requirements A rising junior or senior pursuing a bachelor's degree in information systems, computer science, engineering or other related field from an accredited four-year college or university. Experience with coding skills of Microsoft .net, Java, Python, etc. Proficient in Networking and Active Directory Excellent communication skills - both technical and non-technical Ability to work and team with a multitude of different people to balance demands Excellent research, troubleshooting, and fact-finding skills Competent to consider most business implications of the application of technology to the current business environment

The IT Internship provides a wide range of both hands on and technical opportunities to grow knowledge and experience. This intern works with our Helpdesk Technician to learn user behavior, basic triage, and troubleshooting skills. Additionally, this position works closely with Wedgwood s IS Systems Specialist to understand basic configurations and good cyber security practice. *Please note that our internships are unpaid. RESPONSIBILITIES: Triage incoming Helpdesk Tickets Create Training Materials to Educate End Users on Technical Tasks Provision, Deploy, and Decommission Endpoints and Track Asset Management Meet regularly with IT Director concerning tasks performed, jobs to be completed, and to discuss items of need or concern. Complete other tasks and responsibilities as assigned. QUALIFICATIONS: High School diploma required. Currently enrolled in a Information Technology or Computer Science program. Good organization and communication skills and a willingness to learn and grow professionally. Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency.

As a Network Communication Systems Specialist, you'll supervise network management functions while overseeing integrated network control centers and multichannel communications systems. Your duties will include installing tactical fiber and cable wiring, troubleshooting, and reengineering network assets to support operational requirements. You'll also perform routine maintenance checks on assigned vehicles, power generators, and equipment. Requirements U. S. Citizen Age: 17-34 years High School Diploma or GED Must meet tattoo guidelines No major law violations No significant medical concerns Eligible for a Secret Security Clearance Training & Certifications 140 Nationally Recognized Certifications Available 10 weeks of Basic Training 19 weeks of Advanced Individual Training 100 ASVAB Score: Electronics (EL) 102 ASVAB Score: Skilled Technical (ST) Skills You'll Learn Electronic Troubleshooting Maintenance & Repairs Network Administration

Rockford Construction is looking for a Director of IT who understands construction inside and out, not just someone who manages technology, but someone who speaks the language of job sites, project managers, and field teams. The ideal candidate is equally a construction management professional and an IT leader, someone who has worked in the industry, understands how projects are built, and knows how to make technology work for construction teams. This person will lead IT strategy, optimize construction, property management, and real estate technology, and ensure that our systems enhance productivity and efficiency across all projects. KEY RESPONSIBILITIES IT Strategy & Leadership: Develop and execute a technology vision that aligns with the way construction projects are managed and delivered. Provide hands-on IT leadership to construction teams, ensuring technology aligns with field operations and business goals. Construction Technology Expertise: Lead and optimize construction, property management, and real estate technology solutions by managing and improving Procore (Project & Financial Management, Bidding, Preconstruction), Acumatica, Yardi, and Ironclad, while also evaluating and implementing emerging tools like Outbuild, SyncEzy, and Buildr CRM to enhance operational efficiency. Power BI & Data Analytics: Ensure seamless data integration and system performance across multiple platforms, working closely with Business Analysts to leverage Power BI, develop and refine dashboards, reports, and insights. Implementation & Optimization: Ensure full utilization and integration of our existing IT solutions, maximizing their effectiveness across the company, and partnering with department leaders to implement appropriate training. Job Site & Office Integration: Ensure IT solutions seamlessly support field teams, superintendents, and project managers to keep projects moving efficiently, while capturing and daylighting data to support KPI tracking and business oversight. Data Management Across Multiple Locations: Oversee the organization, security, and accessibility of company data across job sites, remote offices, and headquarters, ensuring seamless collaboration. Cybersecurity & Data Protection: Safeguard project data, ensure compliance, and implement IT security best practices tailored to the construction industry. Infrastructure & Support: Oversee IT infrastructure, cloud solutions, and mobile technology to improve connectivity between office and field operations. Process Improvement & Digital Transformation: Drive innovation by implementing technology solutions that improve workflows, scheduling, and cost management. Collaboration with Operations Teams: Work closely with construction leadership to ensure IT decisions support project execution, safety, and efficiency. Vendor & Budget Management: Evaluate and implement cost-effective IT solutions that maximize ROI and align with our company's growth and revenue size. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred. A minimum of 7 years of experience in IT management or technology leadership roles. Prior experience in construction management, project management, or operations, with a deep understanding of how construction firms operate. Proven IT leadership experience, with expertise in construction-specific software and technology solutions. Hands-on knowledge of how technology impacts job sites, field teams, and project timelines. Strong ability to evaluate, implement, and optimize IT tools for scheduling, estimating, and project management. Experience with Power BI, data analytics, and reporting tools, working alongside a Business Analyst to drive insights. Experience managing data across multiple locations, ensuring accessibility, security, and seamless integration across job sites and offices. Experience with cybersecurity, cloud computing, and network systems in a construction environment. Excellent leadership, problem-solving, and communication skills. Benefits Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations. Who We Are At Rockford, we're not just in the business of creating buildings - we're creating neighborhoods, businesses and communities and we're looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we've built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We're delivering forward-thinking ideas with an approach that's built on safety, teamwork and a dedication to quality. Office The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction. Rockford Construction is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford Construction will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

• Assists with monitoring, providing access, and analyzing threats to cyber security data and systems to ensure the safety and protection of information system assets under close supervision. * Documents any security issues or breaches discovered. * Assists in providing information security training. * Assists the Information Security Manager with developing and implementing security strategies and best practices and monitoring compliance with IT procedures, university policy, and applicable law. * Collaborates with IT Services staff to ensure university devices and data are appropriately protected. Position Type: Staff Required Education: • Bachelor's degree Required Work Experience: • One to two years in information security or IT related area with a strong working knowledge of operating systems, network utilities, and security software. * Knowledge of security frameworks, HIPAA, FERPA, and PCI DSS. Required Licenses and Certifications: Physical Demands: * Office Environment * Bending * Carrying * Electrical Hazards * Moving * Reaching * Sitting * Twisting * Climbing * Lifting * Pulling/Pushing * Repetitive movement * Standing Additional Education/Experiences to be Considered: • Bachelor degree in Information Security or IT related field. * CISSP, SSCP, A+ certification, and/or Security+ certification. Essential Duties/Responsibilities: • Assists with monitoring of daily system operations using intrusion detection, prevention systems, assesses findings for remediation. * Ensures the integrity and protection of networks, systems, and applications by technical enforcement of organizational security procedures, policies, and best practices. * Documents and reports application security concerns and escalates security incidents in a timely manner to the appropriate personnel. * Assists with information security incident response and computer forensic activities. * Demonstrates an understanding of diversity, equity, inclusion and belonging, especially in working relationships with students, faculty, staff, and community members. * Support, promote, and develop university student enrollment and retention initiatives. * Generates notification alerts for compromised assets. * Receives, processes, and implements security change requests. * Assists with vulnerability-scanning, analysis, and testing of security controls. * Assists in facilitating security awareness programs. * Completes work orders as assigned within the service management application. * Assists in the development and management of policies, standards, guidelines, and procedures related to information security. * Takes an active role in meetings, committees, projects, and outside professional groups as requested or assigned. * Performs work duties according to the university and department policies, procedures, standards, and guidelines * Researches and keeps abreast of testing tools, techniques, and process improvements in support of security topics. * Any other duties assigned within the position classification area. Marginal Duties/Responsibilities: • Performs system audits and vulnerability assessments, including, user accounts, application access, server, file systems, and external web integrity scans to determine compliance. * Lift, move, and relocate computing equipment. * Provide occasional support resources to other units in IT Services as needed. Skills and Abilities: • Performs all duties in compliance with applicable University policies and procedures and state and federal requirements. * Responsible for maintaining the confidentiality of designated information. * Demonstrated commitment, experience, and understanding of diversity, equity, and inclusion. * Assists with training of student employees within the area of responsibility. * Supports the core values of the University. * Adapts readily to changing technology. * Analyzes problems logically; develop and test solutions thoroughly. * Communicates well, both orally and in writing. * Evaluates, selects, and implements security-related software and hardware. * Remains calm under pressure/during a crisis. * Works after hours as necessary, especially during security incidents and emergencies. * Works effectively with diverse university personnel. * Works independently and uses sound judgment. Required Documents: * Cover Letter * Resume * Unofficial Transcript 1 Optional Documents: Special Instructions to Applicants: • Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of a Bachelor's degree. * Transcript must include: Institution name, applicant name, date degree attained, degree awarded. * Finalist will be required to submit an official transcript. Initial Application Review Date: April 7, 2025 Open Until Position is Filled?: Yes Posting Close Date: EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement. Click here to learn more about working at FSU and KCAD.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Solution and monitor wide area network file and print servers for capacity, utilization and performance Advanced system hardware/software troubleshooting as required Solution, install, implement and support complicated server platforms which may or may not include SAN/NAS sub-systems. Architect and deploy data backup and recovery solutions. Perform data backup and recovery processes in accordance with the company's disaster recovery and business continuity strategies Contribute towards defining standard hardware requirements Work with internal and external customers to gather IT system then architect and deploy IT systems solutions. Maintain technical documentation of system/server inventory and technical specifications Perform security audits in accordance with the company's IT security policy Participate in the Company's asset management programs Perform security audits in accordance with the company's IT security policy Work with internal and external customers via an IT service ticketing system. Troubleshoot and resolve escalated issue tickets Write effective technical documentation as assigned Ensure adherence to company IT standards for systems Ensure adherence to company IT process such as change management Keep abreast of current technology Perform other IT infrastructure work as required Qualifications Associates Degree in Information Technology, or the equivalent in terms of education, experience and training Expertise with Microsoft Windows server operating systems Experience with VMWare ESXI or other similar virtualization platforms. Base knowledge of core Microsoft Server Services (etc: DNS/DHCP/WINS) Experience with server based system event monitoring Experience with HP Net-Server Hardware Experience with an enterprise level data archive & restore platform. Experience with remote support utilities (RDP/Term Services) General understanding of networking topologies and network troubleshooting General understanding of virtualization, Clustering, DR/BCP best practices Exposure to Symantec End Point Protection or other similar anti-virus Protection suite Exposure to NAS/SAN technologies (Netapp Experience a ++) General understanding of data center management techniques Knowledge of SMS or other Asset Management Tool Knowledge of Microsoft SQL and/or Exchange is a plus Additional Information

Job Title: IT Security Analyst Note: Candidates must be currently local within a commutable distance not to exceed 1.5 hours. The manager is not interested in candidates who will need to relocate to accept the offer. State experience is required. Job Description: The State of Michigan is seeking an IT Security Analyst with experience in IT security, risk assessment, and compliance. The ideal candidate should have extensive knowledge of national and international security standards, including NIST, PCI, CJIS, CMS, ISO, SOX, HIPAA, HITECH, and other regulatory requirements. This role involves performing security assessments, gap analyses, and providing guidance on security policies and risk management processes. Responsibilities: Assist the Michigan Cyber Security, Risk and Compliance Division Director with enterprise risk management. Assess the effectiveness of enterprise data security policies, processes, and controls against established standards and regulations. Identify gaps in security control environments and compliance requirements. Perform gap analysis of security requirements for agency applications. Provide guidance on NIST controls and statutory/regulatory security requirements. Act as a subject matter expert (SME), mentoring others within the Risk and Compliance Division. Assist with the MiSAP Risk Assessment process and data entry in Keylight. Help establish a Cyber Security Framework for the State of Michigan. Work with the MCS Keylight team to enhance the MiSAP process. Perform additional cybersecurity-related tasks as assigned. Skill Matrix: Skill Required Experience IT Security & Audit 5+ years National/International Security Standards (NIST, PCI, CJIS, CMS, ISO, SOX, HIPAA, HITECH) 5+ years Security Assessments & Risk Management 5+ years Enterprise Data Security Policies & Compliance 5+ years Gap Analysis & Security Control Evaluation 5+ years NIST Controls & Regulatory Security Standards 5+ years MiSAP Risk Assessment Process 3+ years Cybersecurity Framework Development 3+ years Keylight & Risk Management Tools 3+ years

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications VB Script" and Windows and "active directory" In-depth knowledge of Windows server 2008R2 and 2012 Expertise with PowerShell scripts Expertise with RDP, WSUS, internet proxy on windows. This position will help engineer, document and deploy a number of windows server utilities globally. WSUS, RDP gateway, SMTP gateway, BS or certificate equiv for windows engineering internet Proxy are key deliverables. Additional Information $59/hr 10 months

Role Description: Reporting to the VMRD ZTD Regulatory Affairs Lead, this role will be responsible for providing expertise in understanding the working elements, with emphasis on the underlying data, for the suite of applications used to support the VMRD Global Regulatory Affairs area. This knowledge will be used to ensure the reliability of the data used to support these key business functions, to ensure the stability of the applications that rely on such data, and to help shape the future direction of the solutions provided to the business areas. Responsibilities: Be a key resource for understanding the working elements of the Global Regulatory application portfolio, including: vendor and in-house applications, associated databases, data sources, upstream and downstream movement of associated data, automated reporting of data to (and acknowledgements from) multiple regulatory agencies, and reliance on foundational technologies Design and/or implement complex changes to Regulatory applications, and/or underlying databases, that require a high degree of technical understanding Ensure that ZTD SOPs are adhered to and that the application suite remains in a documented state of control Prepare technical documentation needed for the SDLC milestones for Global Regulatory applications Work with other groups within ZTD that manage infrastructure elements that support Regulatory applications, as well as up and downstream applications to address problems and or needed changes or additions to such services or applications Work with business users to implement and test releases prior to production rollout Work with external application vendors to diagnose and solve issues found within the applications Serve as Level 3 support and be a resource for consultation for technical questions from application support resources, as needed Ensure maintenance scheduled is pre-approved and acknowledged by impacting business teams Provide input for business analysis conducted on behalf of the Global Regulatory area For new applications, or major upgrades, assist with the application knowledge transfer to primary support team prior to implementation Qualifications: Bachelor's degree related to information technology, computer science, or relevant field Experience with TrackWise based workflow applications - including configuration updates, interface/automation development, instance migrations and TrackWise API - ideally within a Regulated Product business environment Experience with Alteryx ETL tool - data interface and report development Crystal Reports - design and development Experience in the Pharmacovigilance business area is a plus Experience with implementing validated applications and maintaining them in a state of control Experience with implementations utilizing vendors and/or internal departments Experience with system administration and configuration Excellent interpersonal and communication skills with the ability to build relationships Ability to prioritize issues and drive progress in ambiguous situations Technical Skills: At least 3 years of experience with: TrackWise software, including TrackWise API JAVA Alteryx Relational database knowledge Crystal Reports Informatica experience is preferred Business Objects - optional Experience with off-the-shelf systems configuration and management Experience with system integration and API tools Training in TrackWise software Travel Requirements: 0-10% The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in Colorado. Base pay may vary based on location and other factors. Base Pay Range: $91,000 - $131,000 The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in California, NJ Remote, NY Remote, or Washington. Base pay may vary based on location and other factors. Base Pay Range: $96,000 - $148,000 This position is eligible for short-term incentive compensation. The position is also eligible for long-term incentive. We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

For a description, see file at: ************ montcalm. edu/media/rhthg0q2/information-technology. pdf