Information Systems Technician Jobs in Albany, CA

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Position will be based in the San Francisco Bay Area; must have proximity to the Palo Alto Networks HQ in Santa Clara, CA*** Your Career We are looking for a Technical Specialist for DLP & SaaS who will support the Palo Alto Networks mission of improving security postures of organizations through the development of a range of security best practice products and services. This individual contributor role is responsible for the conceptualization, planning, development and execution of DLP & SaaS initiatives, while ensuring alignment to the objectives and priorities of Palo Alto Networks. Your Impact You will understand and characterize the needs of Palo Alto Networks' customers, leading to the identification, prioritization and development of appropriate DLP & SaaS subscription levels, bundles and services In coordination with the security services team, engineering and Palo Alto Leadership, you will assist in the development and deployment of DLP & SaaS offerings and services to ensure timeliness to market, technical field alignment and product quality to teams across the organization You will monitor industry research and development efforts, as well as identify and help sponsor R&D that will provide details instrumental to the growth of the DLP & SaaS business You will design, plan and help articulate technical use cases that enable and accelerate organization-wide strategic priorities You will evangelize the value of our DLP & SaaS solutions through presentations and briefings to executives, key stakeholder groups, and key internal customers (core team, theaters, marketing, operations etc.) You will effectively run demos and assist in the running of POC's to ensure customer success Qualifications Your Experience 5+ years experience in a technical cybersecurity role, coupled with strong knowledge of the internet security/security services product landscape and Data Loss Prevention (DLP) and/or SaaS Previous pre-sales experience Prior VP/C-level customer engagement experience is preferred Proven track record of leading complex analysis and driving clear prioritization and strategy Outstanding communication and presentation skills; must be comfortable interacting extensively with executive staff Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity Ability to travel (including internationally) as needed Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $158000 - $255000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

Under minimal supervision, provides higher level support to field-based analysts assigned to his or her team or designated area, frequently handling non-standard issues, or those for which no resolution has been found. Serves in a Project Facilitator role to assist in the planning and implementation of Group-wide corporate initiatives, develop and analyze new technology deployments and identify different levels of troubleshooting and proactive maintenance. Administers and analyzes information systems operations at an advanced technical level and provides technical direction and recommendations to improve utilization and efficiencies. Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned. Provides technical support for Field based analysts when required. Creates documentation for self-help support and to assist other IT personnel with support. Creates and delivers highly complex solutions and processes and implements projects at an advanced technical level regarding systems operations. Analyzes and evaluates information systems operations and provides expert technical direction and recommendations to improve utilization. Identifies potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform. Acts as a liaison with clients, vendors and technical IT groups. Builds and manages ongoing relationships with business stakeholders in IT and Administrative Services. Assumes responsibility to coordinate solutions when needed. Reports on process and system performance to manager. Assists with the restoration of IT services at locations impacted by catastrophic events or unforeseen circumstances. Conducts training for, and directs the efforts of, end users, outside vendors and less experienced staff. Facilitates and assists with software update distributions (major deployments at satellite locations). Provides 24x7 on call support as required. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study. Five years of related experience. An additional four years of related experience may substitute for the Bachelor's degree. Certificates, Licenses, Registrations or Other Requirements: MCP, ITIL, CCNA. Advanced knowledge or skills in one or more of the following is required: o Computer/software installation, maintenance, and trouble-shooting. o Microsoft Word, Outlook, Excel, Visio, Project, and PowerPoint. o SharePoint Setup. o Basic Server support, including backup/restoration methods, troubleshooting, and problem resolution. o Telephony systems and wireless devices (blackberries, aircards). o Disaster recovery procedures as specified in Corporate guidelines. o Scripting, program design, packaging, imaging, or similar experience to aid in the design, creation, and implementation software tools meant to assist Field Based personnel.

We are seeking a Technical Support Specialist with a strong background in solar energy, battery storage, and electrical systems to join our team. The ideal candidate will have hands-on experience with residential or commercial solar installations, battery storage solutions, inverters, and electrical wiring. This role involves providing technical support, troubleshooting, and customer assistance, ensuring a seamless experience with our energy solutions. Key Responsibilities: Customer Support & Troubleshooting: Deliver exceptional customer service via phone, email, and chat, assisting with solar product inquiries, technical troubleshooting, warranty claims, and post-sales support. Technical Expertise: Maintain up-to-date knowledge of solar panels, battery storage, inverters, charge controllers, electrical wiring, and energy management systems to educate and assist customers. Installation & System Guidance: Provide basic installation support, electrical wiring guidance, system configuration assistance, and troubleshooting for installers, electricians, and end-users. Electrical System Troubleshooting: Assist with circuit breaker compatibility, electrical load calculations, wiring configurations, and grid-tied vs. off-grid system support. Order Processing & Tracking: Assist customers with order status, shipping, returns, and replacements, while coordinating with internal teams for efficient resolution. Issue Resolution: Handle technical escalations, diagnose solar, battery, and electrical issues, and collaborate with engineering teams to provide solutions. Documentation & Reporting: Maintain accurate customer records in CRM systems, document recurring technical and electrical issues, and provide feedback for product and service improvements. Cross-Functional Coordination: Work closely with sales, engineering, and operations teams to enhance the overall customer experience. Upselling & Product Recommendations: Identify customer needs and recommend appropriate solar, battery storage, or electrical accessories and upgrades. Qualifications & Requirements: Experience in solar, battery storage, and electrical systems (e.g., customer support, sales support, installer, electrician, or technical support role). Familiarity with solar panels, inverters, batteries, electrical wiring, circuit breakers, and load management. Strong problem-solving skills in solar, battery, and electrical system troubleshooting. Ability to interpret wiring diagrams, schematics, and electrical blueprints. Experience working with grid-tied, off-grid, and hybrid solar + battery storage systems. Understanding of NEC (National Electrical Code), electrical safety regulations, and permitting processes. Ability to multi-task in a fast-paced environment while maintaining high customer satisfaction. Proficiency in CRM software, support ticketing systems, and technical documentation. Bilingual (Chinese/English) is a plus. Preferred Skills: Hands-on experience with solar panel, battery storage, and inverter troubleshooting. Knowledge of electrical load calculations, panel upgrades, and interconnection requirements. Understanding of solar warranties, installation best practices, and regulatory compliance. Previous experience supporting D2C, distributor, or installer networks in the renewable energy sector. Compensation & Benefits: Competitive salary + performance incentives Health, dental, and vision benefits Employee discounts on solar and battery storage products Career development opportunities in the fast-growing renewable energy industry Location: Onsite-Fremont, CA

We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for the best pay, diversity in tech, and the best job fit for every candidate we place. Our client, an investment firm, is seeking an experienced Senior Desktop Support Technician to join their team in San Francisco, California! Responsibilities: Primary area of responsibility is effective analysis, troubleshooting and accurate problem solving of technical incidents of varying degree by responding to issues received through the service management system, email, Teams, phone, and walk-up. Perform remote and on-site troubleshooting through efficient troubleshooting methodology. Test and deploy hardware and software solutions as part of new deployments, break-fix issues, and move-add-change. Provide best-in-class white-glove customer service through service management system, email, Teams, phone, and walk-up. Proactively reach out to customers about their technology needs and address issues before they occur. Follow up with customers to ensure their technology needs are being met and issues are resolved. Update and maintain technology knowledge base with customer-facing and internal troubleshooting documentation. Track and thoroughly detail technology issues through service management system. Identify issues, propose solutions, and test new technologies or process changes. Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions. Qualifications: Proven experience as a Senior Desktop Engineer troubleshooting complex technical problems. Proven excellence in customer service, interpersonal and customer-facing skills. Strong listening and problem-solving skills. Provides prompt, clear, and ongoing communication with end users to define clear expectations. Experience troubleshooting conference rooms, Zoom/Teams conferencing issues, telephony systems, messaging platforms and collaboration tools. Experience troubleshooting issues with Windows 10, Active Directory, DNS, DHCP. Experience with VDI, virtual desktops, imaging workstations, deploying, and troubleshooting break/fix hardware and peripherals. Understanding of servers; experience working with/troubleshooting onsite rack, router, switch, etc. Troubleshooting mobility issues related to MDM, MFA, mobile devices, VPN, laptops, and remote connectivity. Fluency with Microsoft Office and strong troubleshooting knowledge; O365/Azure a plus. Experience working with a service management system (ServiceNow, Remedy, Jira, etc.). Ability to diagnose and resolve technical issues and eliminate repetitive issues both on-site and remotely quickly and effectively. End user-focused, excellent communication skills, and best-in-class customer support. BSc/BA in IT, Computer Science, or relevant field is preferred.

Key Responsibilities Technical Troubleshooting and Remote Support: Provide technical troubleshooting support and remote repair guidance for escalated customer inquiries through various channels, including telephone support, video calls, real-time messaging, and tickets generated by the customer relationship management system, typically Zendesk Complaint and Incident Management: Address escalated customer complaints and urgent incidents, ensuring timely follow-up and resolution of issues. Documentation and Solution Development: Maintain documentation of product-related issues and develop corresponding technical solutions Quality and Service Risk Identification: Identify potential quality or service issues during daily customer relationship management; take a proactive manner in reporting relevant issue and following up to ensure timely resolution. Training and Reporting: Assess product post-market performance, prepare training materials for new colleagues to manage technical troubleshooting ticket data in the customer relationship management system, typically Zendesk, and regularly file related analysis reports. Qualifications & Requirements Educational Background: Bachelor's degree or higher preferably in a science, technology, or engineering field. Candidates should be native English speakers, but those who demonstrate proficiency in Chinese (listening, speaking, reading, and writing) will have an additional advantage Experience: At least 2 years of technical support service experience; familiar with customer service workflows. Problem-Solving Skills: Driven by logical thinking and analytical thinking in identifying the root cause of issues Proactive Approach: Proactively develop solutions to identified issues and effectively resolve them through communication and collaboration. Service and Risk Management: Possess strong service awareness and the ability to identify potential service or quality risks. Execution and Learning Ability: Strong execution skills, quick learner, and ability to summarize key information effectively.

We are looking for a dynamic, energetic intern who is eager to learn about enterprise IT best practices. You will be a member of Tencent's Americas IT Center, working closely with Tencent's overseas IT team, learning how to participate in how to provide the best IT product and user experience. Responsibilities Participate in Tencent Overseas IT Product/Solution projects, especially IT automation. Support local functional testing and validation of OIT products/solutions prior to studio adoption. Support the preparation of local test reports for OIT products/solutions, standardize user guides, and improve deployment efficiency. Assist in-demand data analysis and studio adoption-related projects and create dashboards to support PM project management. Conduct team knowledge management, such as wiki and IT self-service knowledge base construction. Organize team activities to improve collaboration with other departments. Other activities are arranged by the supervisor. Requirements Bachelor/master student in the field of business (Management Information Systems), Computer Science, Business (Other), or equivalent. Solid IT skills and good execution Strong affinity with the challenging technical subject. Good communication skills, you are able to work independently, and you are goal-oriented. Available for a minimum of 6 months and a maximum of 12 months. Commit 5 days working from our office.

We are seeking a detail-oriented and proactive Hardware Triage Technician / Electrical Engineering Technician to join the Quality Team. In this role, you will be responsible for tracking and monitoring hardware returns from various global sites and providing critical support to hardware program managers. Your work will help ensure seamless operations by keeping stakeholders informed and maintaining accurate material status updates. This is a 1-year contract with potential for extension/conversion. Key Responsibilities Material Tracking & Monitoring: Actively track and oversee hardware returns from multiple global locations. Status Reporting: Assist hardware program managers by providing timely updates on material status and offering projections for device availability. Collaboration: Hold weekly meetings with regional teams to review the schedule and ensure hardware returns are on track. Data Management: Maintain organized records of hardware returns and relevant data using internal systems. Process Improvement: Identify and recommend improvements to streamline hardware tracking processes. Required Skills & Qualifications Attention to Detail: Highly detail-oriented with the ability to manage complex tracking processes. Communication Skills: Strong verbal and written communication skills to interact effectively with team members and global partners. Team Collaboration: Solid team player who thrives in a collaborative environment. Technical Proficiency: Proficient in Microsoft Excel Experience with MacOS and iOS Familiarity with FileMaker and Wrike is a plus Positive attitude and willingness to learn new systems and processes. Background in hardware triage, electrical engineering, or a related technical field. Previous experience in a hardware support or quality assurance role. Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It's the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilities and provide us with the best and most secure systems so we can stay ahead of the curve in everything we do. REQUIREMENTS You must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum Education You must be 17-42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. ASVAB SCORE REQUIREMENTS General Qualifications Knowledge of cyber system elements Completion of Cyber Systems Operations Initial Skills course Completion of a current Single Scope Background Investigation (SSBI) Completion of 7.5 weeks of Basic Military Training Must be at least 17, but has not reached age 42 on the date of enlistment

Lab Technician Duration: 6-month contract, Possible extension Pay Rate: $25-32/hr Samsara is seeking a highly motivated lab technician to support our R&D team at our San Francisco campus. What you can expect in this role: Support lab operations by executing various engineering requests tickets across Firmware applications Conduct in-cab vehicle drive testing. This role requires a valid driver license Perform lab maintenance and upkeep: organization, cleanliness, lab equipment assembly (racks/benches), track equipment calibration, create documents etc Connecting devices, inspecting products, and notifying engineers and lab manager of test bed issues Physically deploying devices to our device farm and activating them in our cloud Collect components and assemble test setups per engineering instructions Solder, label, and crimp prototype cables/components Utilize various lab equipment to execute testing: multimeters, power supplies, thermal chambers, and vibe tables Help take ownership of lab safety and efficiency Label, organize, and track inventory of devices using google sheets, etc. Diligently update project statuses, blockers, and priorities to lab manager and document on Jira test tickets Support vehicle diagnostic testing: vehicle inspections, CAN logging, drive testing, and engineer assisted test execution Equipment maintenance: basic computer operations. Preferred experience working with linux machines with light bash scripting/terminal familiarity. Must Haves: The ideal candidate would be a creative and energetic individual who thrives in a fast paced environment. One who manages priorities and doesn't stress over the occasional “drop everything” assignment. This individual likes to learn and grow with their position. Samsara is growing and so are our labs. We need a creative thinker who likes to be cross functional and can support wherever they are needed. The ideal candidate would meet these requirements: Excellent communication and interpersonal skills, this role is team oriented IT/Networking Background Comfortable working in a lab environment with various tools, vehicles, thermal chambers, and IOT devices. Familiar with basic hardware tools: soldering irons, wiring, relays, terminal blocks, power supplies, multimeters,, DIN rail, etc Comfortable with Linux and basic bash scripting/terminal commands Bonus Qualifications: Interest in lab operations and vehicles Experience in a similar role Jira and confluence experience Familiarity with vehicle diagnostic protocols Familiarity with IOT products and testing technologies

WHO WE ARE Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value and service. FerroTec (USA) Corporation is a technology company with a worldwide presence in a broad array of end products, manufacturing systems, and industries serving primarily the semi-conductor industry. We provide our customers with advanced material, component, system, and manufacturing solutions. FerroTec (USA) Corporation is headquartered in Livermore, CA with operations in Bedford NH and San Jose, CA. HOW YOU IMPACT OUR TEAM We are looking for a motivated and result-driven HRIS Analyst. In this position you will set the strategic direction for HR information systems, and analytics at Ferrotec. Will oversee and maintain optimal function of the organization's internal HR information services systems. WHAT SUCCESS LOOKS LIKE To be successful as an HRIS Analyst, you will possess an important level of business acumen as you will need to translate analysis into business language and application. You will be expected to pay meticulous mindfulness and have excellent communication and presentation skills. This position will also help set the company direction for data analytics. They will work with the HR leaders to identify key HR metrics, set appropriate benchmarks and provide analysis on the organizational health of the company. They will assist other key functions (compensation, benefits, talent acquisition, etc.) across the HR community in their efforts to identify measurable goals and assess progress. The HRIS Analyst is responsible for UKG system maintenance, optimization, configuration, data integrity, reporting requirements, user education, testing, analysis and support of HRIS. This position will partner with internal and external business stakeholders to increase business efficiencies and automate business processes through the UKG platform. This person will be a critical part of our HR team helping to deliver solutions that enable the business to accomplish goals. Serves as a Subject Matter Expert (SME) for the assigned support areas and ensures that UKG serves the needs for all users. This person will report to the Director of Human Resources and will work collaboratively across the HR team, and in partnership with IT. This position would ensure that their HR data/ information is accurate, secure, and available as needed. Essential Functions: • Collect and compile HR metrics and data from a variety of sources including the UKG human resource information system (HRIS) and payroll outputs, management, and employee surveys, Exit interviews, employment records, government labor statistics, competitor's practices, and other sources. • Based on metrics and analysis, make recommendations for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance. • Develop and maintain HR Dashboards, reports, and audit tools that turn complex data into actionable insights to meet business needs. • Leverage advanced UKG reporting features, including calculated fields and composite reports. • Collaborate with HR team and business leaders to optimize UKG modules and ensure they align with organizational objectives. • Manage and maintain the configuration of UKG, including modules related to core HR, talent management, performance management, and ensure proper security roles are assigned and maintained. • Conduct business needs assessments, gap analysis and data analysis to provide recommendations for process improvements. • Conduct audits to ensure compliance with company policies and regulatory requirements. • Translate business requirements into UKG functional specifications and configurations that optimize HR and the organization process. • Analyze data and statistics for trends regarding recruitment practices, motivation, turnover, and compliance with employment laws. • Evaluate and refine system settings, rules and integrations to enhance efficiency and compliance. • Manage seamless data integrations across platforms, ensuring a smooth and consistent flow of information. • Develop and deliver employee training as well as user guides, job aids, training materials and other documentation to facilitate self-service feature. • Prepares reports of data results, presenting and explaining findings to senior leadership. • Assist in developing strategies for talent acquisition, employee development, retention and succession planning. • Identify, recommend, and assist with systems and process improvements. • Provides data support for various audits. • Assist with filing of 5500, EEO-1, and other compliance reporting as needed. • Partner with Compensation team to evaluate positions in the organization and recommend options to streamline jobs and align compensation plans. • Manage the annual Associate Opinion Survey process, analyze the results, and lead discussions on how to implement initiatives to improve key areas. • Will conduct or assist with conducting classification audits to ensure that jobs are properly classified as exempt or nonexempt • Create and maintain process documents and training materials for all systems as applicable Familiarity with human resource policies and procedures to ensure that HR meets organizational needs. Should any new companies be acquired, this position will be responsible for setting up the integration plans. SKILLSET REQUIRED • Bachelor's degree required • 3+ years of experience as HRIS administrator / data analyst, preferably in an HR environment • 5 years of database management or related experience • 2+ years of "UKG Ready" experience highly preferred • Advanced proficiency in Excel, Microsoft Office, Outlook, and Sharepoint • Elevated level of discretion, confidentiality, and ethics • Knowledge of standard methodologies in HRIS, talent management, performance management, building reports and dashboards. • Ability to work independently and manage multiple projects simultaneously in a fast-paced environment. • Ability to collaborate well with employees in a highly multi-cultural environment. • Initiative-taker with ability to work independently, while also collaborating with cross-functional teams • Knowledge of project management tools and methodologies • Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities. • Commercial awareness, ability to think both analytically and strategically, to identify underlying business issues. • Curiosity and willingness to get involved in the business to understand the story behind the numbers. • Strong verbal and written communication skills PERKS OF JOINING OUR TEAM With positive values, a productive atmosphere and a commitment to excellence, Ferrotec encourages employees to maximize and realize their potential. The salary range included in this job posting is relevant to applicants that reside or work in the Livermore, CA area only. Salary offers will depend on a your experience, knowledge, skills, education, and location. Actual salary may vary due to these and other factors. Ferrotec is proud to offer Competitive Benefits Package including Medical, Dental, Vision, Life & Disability, 401K Matching, Flexible Work Hours, Tuition Reimbursement, Leadership Development, Travel and Hotel Discounts, Paid Time Off , Sick & Wellness and Volunteer Time, Employee Recognition Program, Employee Engagement & Appreciation Events hosted throughout the year. Virtual Wellness Activities and Classes available to all employees & family members and Much More! We would love to get to know you better and you get to know us better! You can easily apply! We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Job Title: Regulatory Support Specialist 12-month contract About the Role: We are seeking two Regulatory Support Specialists to join our team in Pleasanton, CA. This role involves ensuring compliance with regulatory standards and preparing essential reports for submission to regulatory agencies. The position is ideal for detail-oriented individuals who excel at compliance monitoring and reporting. Key Responsibilities: Compliance Monitoring: Track and evaluate organizational activities to ensure adherence to relevant regulatory requirements and standards. Regulatory Reporting: Prepare and submit accurate and timely reports to regulatory agencies, demonstrating compliance and addressing any required corrective actions. Documentation Management: Maintain thorough and organized records of compliance activities, submissions, and communications with regulatory bodies. Collaboration: Work closely with internal teams to gather necessary data and ensure all compliance processes align with current regulations. Regulatory Updates: Stay informed of changes to regulations and standards, advising the team on necessary updates or adjustments to policies. : Bachelor's degree in regulatory affairs, compliance, life sciences, or a related field (or equivalent experience). Previous experience in regulatory support, compliance, or a similar role is a plus. Strong organizational skills and attention to detail for preparing accurate reports. Excellent written and verbal communication skills. Ability to work collaboratively with cross-functional teams. Work Environment: This position requires onsite work at our Pleasanton location. Reliable transportation is necessary for commuting.

We are seeking a highly motivated and experienced Contract Supplier Quality Support Specialist to join our team in Vacaville, CA. In this role, you will provide essential support to the Supplier Quality Management process, ensuring compliance with cGMP and global requirements. Key Responsibilities: Support the implementation and maintenance of the Supplier Quality Management system at the Vacaville site. Assist the team with vendor qualification by: Timely logging and tracking the requests from global audit team related to Vacaville suppliers. Collaborating with site Subject Matter Experts (SMEs) to gather and provide accurate information to support qualification of vendors Support the Vendor Change Notification (VCN) process by: Logging VCNs and initiating inquiries to relevant SMEs. Assist in the creation and maintenance of non-specific client Approved Supplier Lists (ASLs) for the Vacaville site. Ensure all activities are conducted in compliance with cGMP and global requirements. Key Requirements: 1-3 years of experience in Quality within the pharmaceutical or biopharmaceutical industry, preferably within a supplier quality function. Strong proficiency in Microsoft Excel and Word. Excellent written and verbal communication skills. Ability to effectively collaborate within a diverse, cross-functional team. On-site presence at the Vacaville location is required. Preferred experience with Trackwise, Veeva, and Microsoft Teams. Preferred knowledge of ICH Q7, Q9, Q10.

Tencent Overseas IT has the mission to empower Tencent's rapid global growth with future ready, global IT platforms, applications, and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap, and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations. Responsibilities Develop the Microsoft 360, support IT automation including Service Now development, IT helpdesk support, and integration • Gather business requirements, analyze the process, provide conceptual and detailed design to meet business needs. • Collaborate with UI/UX design team to enhance the user interface and user experience of our enterprise applications. • Assist in the development and testing of application integrations to ensure seamless functionality across platforms. • Contribute to the design and prototyping of new application features and enhancements. • Document and report bugs and issues found during testing and work closely with developers to ensure timely resolution. • Support project management activities, including task tracking, documentations, and communication with stakeholders. • Participate in team meetings, brainstorming sessions, daily standup call and design reviews to contribute ideas and insights. Requirements • Currently enrolled in a U.S. university, pursuing a degree in Computer Science, Engineering, Information Systems, or a related field. • Strong understanding of software development principles and API integrations (SOAP, REST, XML, JSON, OAuth, etc.). • Proficiency in Java, JavaScript, XSLT, or similar languages. • Experience with IT Software Asset Management (ITAM) in ServiceNow, including end-to-end business flows and API-based system integrations. • Familiarity with Agile methodologies (Scrum, Waterfall, etc.), Jira, Confluence, and ITSM tools like ServiceNow. • Ability to work independently and collaborate with cross-functional, global teams.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

SECURING OUR TECHNOLOGY The Air Force relies heavily on advanced computer and software systems, so it is paramount to keep those systems safe. It's the job of Cyber Systems Operations specialists to design, install and support our systems to ensure they operate properly and remain secure from outside intrusion. These experts enhance our capabilities and provide us with the best and most secure systems so we can stay ahead of the curve in everything we do. REQUIREMENTS You must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum Education You must be 17-42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. ASVAB SCORE REQUIREMENTS General Qualifications Knowledge of cyber system elements Completion of Cyber Systems Operations Initial Skills course Completion of a current Single Scope Background Investigation (SSBI) Completion of 7.5 weeks of Basic Military Training Must be at least 17, but has not reached age 42 on the date of enlistment

Lab Technician Duration: 6-month contract, Possible extension Pay Rate: $25-32/hr Samsara is seeking a highly motivated lab technician to support our R&D team at our San Francisco campus. What you can expect in this role: Support lab operations by executing various engineering requests tickets across Firmware applications Conduct in-cab vehicle drive testing. This role requires a valid driver license Perform lab maintenance and upkeep: organization, cleanliness, lab equipment assembly (racks/benches), track equipment calibration, create documents etc Connecting devices, inspecting products, and notifying engineers and lab manager of test bed issues Physically deploying devices to our device farm and activating them in our cloud Collect components and assemble test setups per engineering instructions Solder, label, and crimp prototype cables/components Utilize various lab equipment to execute testing: multimeters, power supplies, thermal chambers, and vibe tables Help take ownership of lab safety and efficiency Label, organize, and track inventory of devices using google sheets, etc. Diligently update project statuses, blockers, and priorities to lab manager and document on Jira test tickets Support vehicle diagnostic testing: vehicle inspections, CAN logging, drive testing, and engineer assisted test execution Equipment maintenance: basic computer operations. Preferred experience working with linux machines with light bash scripting/terminal familiarity. Must Haves: The ideal candidate would be a creative and energetic individual who thrives in a fast paced environment. One who manages priorities and doesn't stress over the occasional “drop everything” assignment. This individual likes to learn and grow with their position. Samsara is growing and so are our labs. We need a creative thinker who likes to be cross functional and can support wherever they are needed. The ideal candidate would meet these requirements: Excellent communication and interpersonal skills, this role is team oriented IT/Networking Background Comfortable working in a lab environment with various tools, vehicles, thermal chambers, and IOT devices. Familiar with basic hardware tools: soldering irons, wiring, relays, terminal blocks, power supplies, multimeters,, DIN rail, etc Comfortable with Linux and basic bash scripting/terminal commands Bonus Qualifications: Interest in lab operations and vehicles Experience in a similar role Jira and confluence experience Familiarity with vehicle diagnostic protocols Familiarity with IOT products and testing technologies

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office with some flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate on the industry's best cybersecurity solutions together! Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high-pressure situations). Your Impact Provide Technical Support to customers and partners Provide configurations, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Provide on-call support 24x7 on an as-needed basis Qualifications Your Experience Able to effectively communicate to all levels and stakeholders - internally and externally on complex technical issues Strong analytical and problem-solving skills, self-motivated and detail-oriented with the ability to see the bigger picture Ability to work independently, as well as contribute as a team player Good understanding of the following networking protocols (TCP/IP, Ethernet, VLAN, OSPF, BGP) Experience with Security Protocols (IPSEC / SSL-VPN / NAT / GRE) Good understanding of Unix/Linux and Windows operating systems. Knowledge of one or more virtualization hypervisors: VMWare ESX/ESXi, KVM/Qemu, Citrix, XenServer, Microsoft Hyper-V Demonstrable basic knowledge with AWS and Microsoft Azure installation, configuration, and administration of security features and services including identity and access management, service-related security features, networking, firewalls, encryption, and related best practices Demonstrate basic knowledge of Google Cloud Platform (GCP) and Oracle cloud infrastructure(OCI) Knowledge of deploying firewalls in one or more Public cloud infrastructures: AWS, Azure, GCP, OCI and Alibaba Understanding the working of any one of the Next generation Firewall devices ( Palo Alto Networks Cisco, Checkpoint, Juniper (Netscreen), Fortinet, Crowdstrike, Zscaler etc.) Experience deploying third-party networking and security services into VMware NSX for vSphere is a plus Working knowledge of Next-Generation Firewall (NGFW) delivered as a cloud-native service is a plus. Knowledge of traffic generation tools and scripting languages is a plus Previous experience supporting Palo Alto Networks Products is a plus Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $94,000/yr - $152,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military